Worldline (WLOP) status is Operational

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AIB
Tue 15
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now
ANZ Bank
Tue 15
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Thu 17
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Mon 21
now
Arkea
Tue 15
Wed 16
Thu 17
Fri 18
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Mon 21
now
Aurora
Tue 15
Wed 16
Thu 17
Fri 18
Sat 19
Sun 20
Mon 21
now
Banque Postale
Tue 15
Wed 16
Thu 17
Fri 18
Sat 19
Sun 20
Mon 21
now
Bambora
Tue 15
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Thu 17
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Sun 20
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now
Banco Sabadell
Tue 15
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Sun 20
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now
Last updated 1 minute ago from official status page. Learn more
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Active Incidents

Technical issue causing uncertain transactions
Started 10 Mar 2025 08:38:48 (1 month ago), still ongoing
Minor Incident
Identified
AIRPLUS
AIB
Direct Server to server API
SMB Merchant Portal
Worldline Fraud expert service
More...

Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

We are investigating the situation with the highest priority. An update will be provided shortly.

We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

Back Office perturbation
Started 23 Feb 2025 22:53:45 (2 months ago), still ongoing
Major Incident
Investigating
Back Office Ogone

Please be informed that we observed temporary perturbations in the Worldline Back Office.

Rest assured that our technical teams are working hard to restore the service to normal operating conditions.

An update will be provided shortly.

We sincerely regret any potential inconvenience and appreciate your understanding and patience.

Back Office perturbation
Started 19 Feb 2025 21:21:12 (2 months ago), still ongoing
Major Incident
Investigating
Back Office Ogone

Please be informed that we observed temporary perturbations in the Worldline Back Office.

Rest assured that our technical teams are working hard to restore the service to normal operating conditions.

An update will be provided shortly.

We sincerely regret any potential inconvenience and appreciate your understanding and patience.

Worldline payment platform perturbation in the TEST environment
Started 19 Jan 2025 02:01:02 (3 months ago), still ongoing
Minor Incident
Identified
Direct Server to server API
Direct Client API
Direct Hosted Payment Pages
Direct Hosted Tokenization Pages
Worldline Batch transaction processing
More...

We would like to inform you that we observed temporary perturbations for payment processing in the TEST environment of the Worldline (WLOP) platform.

A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

An update will be provided shortly.

We sincerely regret any potential inconvenience and appreciate your understanding and patience.

Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
Started 28 Nov 2024 19:36:37 (5 months ago), still ongoing
Minor Incident
Monitoring
AIRPLUS
AIB
Direct Server to server API
SMB Merchant Portal
Worldline Fraud expert service
More...

On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

Impacts are mainly localized in Italy, with some side effects in other markets.

The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

Worldline regrets the situation and any potential inconvenience.

Worldline Global Online Pay perturbation
Started 28 Nov 2024 11:45:31 (5 months ago), still ongoing
Minor Incident
Monitoring
AIRPLUS
AIB
Direct Server to server API
SMB Merchant Portal
Worldline Fraud expert service
More...

Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

We will keep you updated as soon as more information becomes available.

Thank you for your understanding.

Back Office disruption
Started 12 Nov 2024 20:59:14 (5 months ago), still ongoing
Major Incident
Investigating
Back Office Ogone

Please be informed that the Worldline Back Office is temporarily unavailable.

Our technical teams are working to identify the cause of this interruption and restore service as a matter of urgency.

We thank you for your understanding.

Worldline Payment Platform unavailability
Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
Minor Incident
Identified
AIRPLUS
AIB
Direct Server to server API
SMB Merchant Portal
Worldline Fraud expert service
More...

We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

You will be updated as soon as the activity is restored to normal.

We apologise for any potential inconvenience.

Ongoing - Back Office disruption
Started 30 Oct 2024 14:34:12 (6 months ago), still ongoing
Major Incident
Investigating
Back Office Ogone

Please be informed that the Worldline Back Office is temporarily unavailable.

Our technical teams are working to identify the cause of this interruption and restore service as a matter of urgency.

We thank you for your understanding.

Worldline Global Online Pay Platform
Started 23 Oct 2024 23:22:54 (6 months ago), still ongoing
Minor Incident
Identified
Worldline

We would like to inform you about an ongoing issue with Worldline Global Online Pay Platform - Processing Time Increase as of 00:18 CEST on 24/10/2024.

We are investigating the situation with the highest priority and will update you as soon as more information becomes available.

Thank you for your patience and understanding.

Service interruption with iDeal
Started 23 Oct 2024 08:53:13 (6 months ago), still ongoing
Minor Incident
Identified
iDEAL

We would like to inform you about an ongoing issue with iDeal transaction processing as of 10:43 CEST Today, (23/10/2024).

We are investigating the situation with the highest priority and will update you as soon as more information becomes available.

Thank you for your patience and understanding.

Ongoing - Worldline Slow Response Time
Started 11 Jul 2024 07:42:20 (9 months ago), still ongoing
Minor Incident
Investigating
AIRPLUS
AIB
Direct Server to server API
SMB Merchant Portal
Worldline Fraud expert service
More...

Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

We will update you as soon as the activity is restored.

We apologise for any potential inconvenience.

Recently Resolved Incidents

RESOLVED - Worldline Payment Platform perturbation
Started 17 Apr 2025 01:21:07 (5 days ago), resolved 17 Apr 2025 01:21:07 (5 days ago)
Incident without Impact
Resolved
AIRPLUS
AIB
Direct Server to server API
SMB Merchant Portal
Worldline Fraud expert service
More...

Please be informed that your customers may have experienced perturbations performing transactions using the Worldline (WLOP) platform as from 02:17 CEST on 17/04/2025.

We are pleased to announce that the system returned to normal operating conditions at 02:47 CEST.

We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

Worldline (WLOP) Outage Survival Guide

A step-by-step guide to help you survive a Worldline (WLOP) outage
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    Worldline (WLOP) Components

    Tue 15
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    Thu 17
    Fri 18
    Sat 19
    Sun 20
    Mon 21
    now

    Worldline (WLOP) Acquiring solutions

    Tue 15
    Wed 16
    Thu 17
    Fri 18
    Sat 19
    Sun 20
    Mon 21
    now
    AIB
    Tue 15
    Wed 16
    Thu 17
    Fri 18
    Sat 19
    Sun 20
    Mon 21
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (9 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (1 month ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    RESOLVED - Worldline Payment Platform perturbation
    Started 17 Apr 2025 01:21:07 (5 days ago), resolved 17 Apr 2025 01:21:07 (5 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers may have experienced perturbations performing transactions using the Worldline (WLOP) platform as from 02:17 CEST on 17/04/2025.

    We are pleased to announce that the system returned to normal operating conditions at 02:47 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    ANZ Bank
    Tue 15
    Wed 16
    Thu 17
    Fri 18
    Sat 19
    Sun 20
    Mon 21
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (9 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (1 month ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    RESOLVED - Worldline Payment Platform perturbation
    Started 17 Apr 2025 01:21:07 (5 days ago), resolved 17 Apr 2025 01:21:07 (5 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers may have experienced perturbations performing transactions using the Worldline (WLOP) platform as from 02:17 CEST on 17/04/2025.

    We are pleased to announce that the system returned to normal operating conditions at 02:47 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Arkea
    Tue 15
    Wed 16
    Thu 17
    Fri 18
    Sat 19
    Sun 20
    Mon 21
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (9 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (1 month ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    RESOLVED - Worldline Payment Platform perturbation
    Started 17 Apr 2025 01:21:07 (5 days ago), resolved 17 Apr 2025 01:21:07 (5 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers may have experienced perturbations performing transactions using the Worldline (WLOP) platform as from 02:17 CEST on 17/04/2025.

    We are pleased to announce that the system returned to normal operating conditions at 02:47 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Aurora
    Tue 15
    Wed 16
    Thu 17
    Fri 18
    Sat 19
    Sun 20
    Mon 21
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (9 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (1 month ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    RESOLVED - Worldline Payment Platform perturbation
    Started 17 Apr 2025 01:21:07 (5 days ago), resolved 17 Apr 2025 01:21:07 (5 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers may have experienced perturbations performing transactions using the Worldline (WLOP) platform as from 02:17 CEST on 17/04/2025.

    We are pleased to announce that the system returned to normal operating conditions at 02:47 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Banque Postale
    Tue 15
    Wed 16
    Thu 17
    Fri 18
    Sat 19
    Sun 20
    Mon 21
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (9 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (1 month ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    RESOLVED - Worldline Payment Platform perturbation
    Started 17 Apr 2025 01:21:07 (5 days ago), resolved 17 Apr 2025 01:21:07 (5 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers may have experienced perturbations performing transactions using the Worldline (WLOP) platform as from 02:17 CEST on 17/04/2025.

    We are pleased to announce that the system returned to normal operating conditions at 02:47 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Bambora
    Tue 15
    Wed 16
    Thu 17
    Fri 18
    Sat 19
    Sun 20
    Mon 21
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (9 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (1 month ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    RESOLVED - Worldline Payment Platform perturbation
    Started 17 Apr 2025 01:21:07 (5 days ago), resolved 17 Apr 2025 01:21:07 (5 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers may have experienced perturbations performing transactions using the Worldline (WLOP) platform as from 02:17 CEST on 17/04/2025.

    We are pleased to announce that the system returned to normal operating conditions at 02:47 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Banco Sabadell
    Tue 15
    Wed 16
    Thu 17
    Fri 18
    Sat 19
    Sun 20
    Mon 21
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (9 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (1 month ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    RESOLVED - Worldline Payment Platform perturbation
    Started 17 Apr 2025 01:21:07 (5 days ago), resolved 17 Apr 2025 01:21:07 (5 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers may have experienced perturbations performing transactions using the Worldline (WLOP) platform as from 02:17 CEST on 17/04/2025.

    We are pleased to announce that the system returned to normal operating conditions at 02:47 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Banque Populaire, Caisse d'Epargne, BRED
    Tue 15
    Wed 16
    Thu 17
    Fri 18
    Sat 19
    Sun 20
    Mon 21
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (9 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (1 month ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    RESOLVED - Worldline Payment Platform perturbation
    Started 17 Apr 2025 01:21:07 (5 days ago), resolved 17 Apr 2025 01:21:07 (5 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers may have experienced perturbations performing transactions using the Worldline (WLOP) platform as from 02:17 CEST on 17/04/2025.

    We are pleased to announce that the system returned to normal operating conditions at 02:47 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Barclays
    Tue 15
    Wed 16
    Thu 17
    Fri 18
    Sat 19
    Sun 20
    Mon 21
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (9 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (1 month ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    RESOLVED - Worldline Payment Platform perturbation
    Started 17 Apr 2025 01:21:07 (5 days ago), resolved 17 Apr 2025 01:21:07 (5 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers may have experienced perturbations performing transactions using the Worldline (WLOP) platform as from 02:17 CEST on 17/04/2025.

    We are pleased to announce that the system returned to normal operating conditions at 02:47 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    BBVA
    Tue 15
    Wed 16
    Thu 17
    Fri 18
    Sat 19
    Sun 20
    Mon 21
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (9 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (1 month ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    RESOLVED - Worldline Payment Platform perturbation
    Started 17 Apr 2025 01:21:07 (5 days ago), resolved 17 Apr 2025 01:21:07 (5 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers may have experienced perturbations performing transactions using the Worldline (WLOP) platform as from 02:17 CEST on 17/04/2025.

    We are pleased to announce that the system returned to normal operating conditions at 02:47 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    BNG Bank
    Tue 15
    Wed 16
    Thu 17
    Fri 18
    Sat 19
    Sun 20
    Mon 21
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (9 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (1 month ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    RESOLVED - Worldline Payment Platform perturbation
    Started 17 Apr 2025 01:21:07 (5 days ago), resolved 17 Apr 2025 01:21:07 (5 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers may have experienced perturbations performing transactions using the Worldline (WLOP) platform as from 02:17 CEST on 17/04/2025.

    We are pleased to announce that the system returned to normal operating conditions at 02:47 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    BNL Positivity
    Tue 15
    Wed 16
    Thu 17
    Fri 18
    Sat 19
    Sun 20
    Mon 21
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (9 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (1 month ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    RESOLVED - Worldline Payment Platform perturbation
    Started 17 Apr 2025 01:21:07 (5 days ago), resolved 17 Apr 2025 01:21:07 (5 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers may have experienced perturbations performing transactions using the Worldline (WLOP) platform as from 02:17 CEST on 17/04/2025.

    We are pleased to announce that the system returned to normal operating conditions at 02:47 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    BNP Paribas
    Tue 15
    Wed 16
    Thu 17
    Fri 18
    Sat 19
    Sun 20
    Mon 21
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (9 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (1 month ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    RESOLVED - Worldline Payment Platform perturbation
    Started 17 Apr 2025 01:21:07 (5 days ago), resolved 17 Apr 2025 01:21:07 (5 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers may have experienced perturbations performing transactions using the Worldline (WLOP) platform as from 02:17 CEST on 17/04/2025.

    We are pleased to announce that the system returned to normal operating conditions at 02:47 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    BS Payone
    Tue 15
    Wed 16
    Thu 17
    Fri 18
    Sat 19
    Sun 20
    Mon 21
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (9 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (1 month ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    RESOLVED - Worldline Payment Platform perturbation
    Started 17 Apr 2025 01:21:07 (5 days ago), resolved 17 Apr 2025 01:21:07 (5 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers may have experienced perturbations performing transactions using the Worldline (WLOP) platform as from 02:17 CEST on 17/04/2025.

    We are pleased to announce that the system returned to normal operating conditions at 02:47 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Caisse d’Epargne
    Tue 15
    Wed 16
    Thu 17
    Fri 18
    Sat 19
    Sun 20
    Mon 21
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (9 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (1 month ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    RESOLVED - Worldline Payment Platform perturbation
    Started 17 Apr 2025 01:21:07 (5 days ago), resolved 17 Apr 2025 01:21:07 (5 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers may have experienced perturbations performing transactions using the Worldline (WLOP) platform as from 02:17 CEST on 17/04/2025.

    We are pleased to announce that the system returned to normal operating conditions at 02:47 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Caixa Catalunya
    Tue 15
    Wed 16
    Thu 17
    Fri 18
    Sat 19
    Sun 20
    Mon 21
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (9 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (1 month ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    RESOLVED - Worldline Payment Platform perturbation
    Started 17 Apr 2025 01:21:07 (5 days ago), resolved 17 Apr 2025 01:21:07 (5 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers may have experienced perturbations performing transactions using the Worldline (WLOP) platform as from 02:17 CEST on 17/04/2025.

    We are pleased to announce that the system returned to normal operating conditions at 02:47 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Card Complete
    Tue 15
    Wed 16
    Thu 17
    Fri 18
    Sat 19
    Sun 20
    Mon 21
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (9 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (1 month ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    RESOLVED - Worldline Payment Platform perturbation
    Started 17 Apr 2025 01:21:07 (5 days ago), resolved 17 Apr 2025 01:21:07 (5 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers may have experienced perturbations performing transactions using the Worldline (WLOP) platform as from 02:17 CEST on 17/04/2025.

    We are pleased to announce that the system returned to normal operating conditions at 02:47 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Carrefour Banque
    Tue 15
    Wed 16
    Thu 17
    Fri 18
    Sat 19
    Sun 20
    Mon 21
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (9 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (1 month ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Cielo
    Tue 15
    Wed 16
    Thu 17
    Fri 18
    Sat 19
    Sun 20
    Mon 21
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (9 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (1 month ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    RESOLVED - Worldline Payment Platform perturbation
    Started 17 Apr 2025 01:21:07 (5 days ago), resolved 17 Apr 2025 01:21:07 (5 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers may have experienced perturbations performing transactions using the Worldline (WLOP) platform as from 02:17 CEST on 17/04/2025.

    We are pleased to announce that the system returned to normal operating conditions at 02:47 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    CMI
    Tue 15
    Wed 16
    Thu 17
    Fri 18
    Sat 19
    Sun 20
    Mon 21
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (9 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (1 month ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    RESOLVED - Worldline Payment Platform perturbation
    Started 17 Apr 2025 01:21:07 (5 days ago), resolved 17 Apr 2025 01:21:07 (5 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers may have experienced perturbations performing transactions using the Worldline (WLOP) platform as from 02:17 CEST on 17/04/2025.

    We are pleased to announce that the system returned to normal operating conditions at 02:47 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Crédit du Nord
    Tue 15
    Wed 16
    Thu 17
    Fri 18
    Sat 19
    Sun 20
    Mon 21
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (9 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (1 month ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    RESOLVED - Worldline Payment Platform perturbation
    Started 17 Apr 2025 01:21:07 (5 days ago), resolved 17 Apr 2025 01:21:07 (5 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers may have experienced perturbations performing transactions using the Worldline (WLOP) platform as from 02:17 CEST on 17/04/2025.

    We are pleased to announce that the system returned to normal operating conditions at 02:47 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Chase Paymentech
    Tue 15
    Wed 16
    Thu 17
    Fri 18
    Sat 19
    Sun 20
    Mon 21
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (9 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (1 month ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    RESOLVED - Worldline Payment Platform perturbation
    Started 17 Apr 2025 01:21:07 (5 days ago), resolved 17 Apr 2025 01:21:07 (5 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers may have experienced perturbations performing transactions using the Worldline (WLOP) platform as from 02:17 CEST on 17/04/2025.

    We are pleased to announce that the system returned to normal operating conditions at 02:47 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Crédit Agricole
    Tue 15
    Wed 16
    Thu 17
    Fri 18
    Sat 19
    Sun 20
    Mon 21
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (9 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (1 month ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    RESOLVED - Worldline Payment Platform perturbation
    Started 17 Apr 2025 01:21:07 (5 days ago), resolved 17 Apr 2025 01:21:07 (5 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers may have experienced perturbations performing transactions using the Worldline (WLOP) platform as from 02:17 CEST on 17/04/2025.

    We are pleased to announce that the system returned to normal operating conditions at 02:47 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Crédit Mutuel, CIC, BECM
    Tue 15
    Wed 16
    Thu 17
    Fri 18
    Sat 19
    Sun 20
    Mon 21
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (9 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (1 month ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    RESOLVED - Worldline Payment Platform perturbation
    Started 17 Apr 2025 01:21:07 (5 days ago), resolved 17 Apr 2025 01:21:07 (5 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers may have experienced perturbations performing transactions using the Worldline (WLOP) platform as from 02:17 CEST on 17/04/2025.

    We are pleased to announce that the system returned to normal operating conditions at 02:47 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    COFIDIS
    Tue 15
    Wed 16
    Thu 17
    Fri 18
    Sat 19
    Sun 20
    Mon 21
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (9 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (1 month ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    RESOLVED - Worldline Payment Platform perturbation
    Started 17 Apr 2025 01:21:07 (5 days ago), resolved 17 Apr 2025 01:21:07 (5 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers may have experienced perturbations performing transactions using the Worldline (WLOP) platform as from 02:17 CEST on 17/04/2025.

    We are pleased to announce that the system returned to normal operating conditions at 02:47 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Cofinoga
    Tue 15
    Wed 16
    Thu 17
    Fri 18
    Sat 19
    Sun 20
    Mon 21
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (9 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (1 month ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    RESOLVED - Worldline Payment Platform perturbation
    Started 17 Apr 2025 01:21:07 (5 days ago), resolved 17 Apr 2025 01:21:07 (5 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers may have experienced perturbations performing transactions using the Worldline (WLOP) platform as from 02:17 CEST on 17/04/2025.

    We are pleased to announce that the system returned to normal operating conditions at 02:47 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Concardis
    Tue 15
    Wed 16
    Thu 17
    Fri 18
    Sat 19
    Sun 20
    Mon 21
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (9 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (1 month ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    RESOLVED - Worldline Payment Platform perturbation
    Started 17 Apr 2025 01:21:07 (5 days ago), resolved 17 Apr 2025 01:21:07 (5 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers may have experienced perturbations performing transactions using the Worldline (WLOP) platform as from 02:17 CEST on 17/04/2025.

    We are pleased to announce that the system returned to normal operating conditions at 02:47 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Elavon
    Tue 15
    Wed 16
    Thu 17
    Fri 18
    Sat 19
    Sun 20
    Mon 21
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (9 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (1 month ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    RESOLVED - Worldline Payment Platform perturbation
    Started 17 Apr 2025 01:21:07 (5 days ago), resolved 17 Apr 2025 01:21:07 (5 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers may have experienced perturbations performing transactions using the Worldline (WLOP) platform as from 02:17 CEST on 17/04/2025.

    We are pleased to announce that the system returned to normal operating conditions at 02:47 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Europabank
    Tue 15
    Wed 16
    Thu 17
    Fri 18
    Sat 19
    Sun 20
    Mon 21
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (9 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (1 month ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    RESOLVED - Worldline Payment Platform perturbation
    Started 17 Apr 2025 01:21:07 (5 days ago), resolved 17 Apr 2025 01:21:07 (5 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers may have experienced perturbations performing transactions using the Worldline (WLOP) platform as from 02:17 CEST on 17/04/2025.

    We are pleased to announce that the system returned to normal operating conditions at 02:47 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    European Merchant Services (EMS)
    Tue 15
    Wed 16
    Thu 17
    Fri 18
    Sat 19
    Sun 20
    Mon 21
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (9 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (1 month ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    RESOLVED - Worldline Payment Platform perturbation
    Started 17 Apr 2025 01:21:07 (5 days ago), resolved 17 Apr 2025 01:21:07 (5 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers may have experienced perturbations performing transactions using the Worldline (WLOP) platform as from 02:17 CEST on 17/04/2025.

    We are pleased to announce that the system returned to normal operating conditions at 02:47 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Evo Payments
    Tue 15
    Wed 16
    Thu 17
    Fri 18
    Sat 19
    Sun 20
    Mon 21
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (9 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (1 month ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    RESOLVED - Worldline Payment Platform perturbation
    Started 17 Apr 2025 01:21:07 (5 days ago), resolved 17 Apr 2025 01:21:07 (5 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers may have experienced perturbations performing transactions using the Worldline (WLOP) platform as from 02:17 CEST on 17/04/2025.

    We are pleased to announce that the system returned to normal operating conditions at 02:47 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    First Data (Merchant Solutions)
    Tue 15
    Wed 16
    Thu 17
    Fri 18
    Sat 19
    Sun 20
    Mon 21
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (9 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (1 month ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    RESOLVED - Worldline Payment Platform perturbation
    Started 17 Apr 2025 01:21:07 (5 days ago), resolved 17 Apr 2025 01:21:07 (5 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers may have experienced perturbations performing transactions using the Worldline (WLOP) platform as from 02:17 CEST on 17/04/2025.

    We are pleased to announce that the system returned to normal operating conditions at 02:47 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Global Payments
    Tue 15
    Wed 16
    Thu 17
    Fri 18
    Sat 19
    Sun 20
    Mon 21
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (9 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (1 month ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    RESOLVED - Worldline Payment Platform perturbation
    Started 17 Apr 2025 01:21:07 (5 days ago), resolved 17 Apr 2025 01:21:07 (5 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers may have experienced perturbations performing transactions using the Worldline (WLOP) platform as from 02:17 CEST on 17/04/2025.

    We are pleased to announce that the system returned to normal operating conditions at 02:47 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    HSBC
    Tue 15
    Wed 16
    Thu 17
    Fri 18
    Sat 19
    Sun 20
    Mon 21
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (9 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (1 month ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    RESOLVED - Worldline Payment Platform perturbation
    Started 17 Apr 2025 01:21:07 (5 days ago), resolved 17 Apr 2025 01:21:07 (5 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers may have experienced perturbations performing transactions using the Worldline (WLOP) platform as from 02:17 CEST on 17/04/2025.

    We are pleased to announce that the system returned to normal operating conditions at 02:47 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Ikano
    Tue 15
    Wed 16
    Thu 17
    Fri 18
    Sat 19
    Sun 20
    Mon 21
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (9 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (1 month ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    RESOLVED - Worldline Payment Platform perturbation
    Started 17 Apr 2025 01:21:07 (5 days ago), resolved 17 Apr 2025 01:21:07 (5 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers may have experienced perturbations performing transactions using the Worldline (WLOP) platform as from 02:17 CEST on 17/04/2025.

    We are pleased to announce that the system returned to normal operating conditions at 02:47 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Intersolve
    Tue 15
    Wed 16
    Thu 17
    Fri 18
    Sat 19
    Sun 20
    Mon 21
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (9 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (1 month ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    RESOLVED - Worldline Payment Platform perturbation
    Started 17 Apr 2025 01:21:07 (5 days ago), resolved 17 Apr 2025 01:21:07 (5 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers may have experienced perturbations performing transactions using the Worldline (WLOP) platform as from 02:17 CEST on 17/04/2025.

    We are pleased to announce that the system returned to normal operating conditions at 02:47 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    ING
    Tue 15
    Wed 16
    Thu 17
    Fri 18
    Sat 19
    Sun 20
    Mon 21
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (9 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (1 month ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    RESOLVED - Worldline Payment Platform perturbation
    Started 17 Apr 2025 01:21:07 (5 days ago), resolved 17 Apr 2025 01:21:07 (5 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers may have experienced perturbations performing transactions using the Worldline (WLOP) platform as from 02:17 CEST on 17/04/2025.

    We are pleased to announce that the system returned to normal operating conditions at 02:47 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    JCB
    Tue 15
    Wed 16
    Thu 17
    Fri 18
    Sat 19
    Sun 20
    Mon 21
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (9 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (1 month ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    RESOLVED - Worldline Payment Platform perturbation
    Started 17 Apr 2025 01:21:07 (5 days ago), resolved 17 Apr 2025 01:21:07 (5 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers may have experienced perturbations performing transactions using the Worldline (WLOP) platform as from 02:17 CEST on 17/04/2025.

    We are pleased to announce that the system returned to normal operating conditions at 02:47 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    La Caixa
    Tue 15
    Wed 16
    Thu 17
    Fri 18
    Sat 19
    Sun 20
    Mon 21
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (9 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (1 month ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    RESOLVED - Worldline Payment Platform perturbation
    Started 17 Apr 2025 01:21:07 (5 days ago), resolved 17 Apr 2025 01:21:07 (5 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers may have experienced perturbations performing transactions using the Worldline (WLOP) platform as from 02:17 CEST on 17/04/2025.

    We are pleased to announce that the system returned to normal operating conditions at 02:47 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    La Poste
    Tue 15
    Wed 16
    Thu 17
    Fri 18
    Sat 19
    Sun 20
    Mon 21
    now
    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (1 month ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    LCL
    Tue 15
    Wed 16
    Thu 17
    Fri 18
    Sat 19
    Sun 20
    Mon 21
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (9 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (1 month ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    RESOLVED - Worldline Payment Platform perturbation
    Started 17 Apr 2025 01:21:07 (5 days ago), resolved 17 Apr 2025 01:21:07 (5 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers may have experienced perturbations performing transactions using the Worldline (WLOP) platform as from 02:17 CEST on 17/04/2025.

    We are pleased to announce that the system returned to normal operating conditions at 02:47 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Limonetik
    Tue 15
    Wed 16
    Thu 17
    Fri 18
    Sat 19
    Sun 20
    Mon 21
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (9 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (1 month ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    RESOLVED - Worldline Payment Platform perturbation
    Started 17 Apr 2025 01:21:07 (5 days ago), resolved 17 Apr 2025 01:21:07 (5 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers may have experienced perturbations performing transactions using the Worldline (WLOP) platform as from 02:17 CEST on 17/04/2025.

    We are pleased to announce that the system returned to normal operating conditions at 02:47 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Lloyd
    Tue 15
    Wed 16
    Thu 17
    Fri 18
    Sat 19
    Sun 20
    Mon 21
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (9 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (1 month ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    RESOLVED - Worldline Payment Platform perturbation
    Started 17 Apr 2025 01:21:07 (5 days ago), resolved 17 Apr 2025 01:21:07 (5 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers may have experienced perturbations performing transactions using the Worldline (WLOP) platform as from 02:17 CEST on 17/04/2025.

    We are pleased to announce that the system returned to normal operating conditions at 02:47 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    M&S Bank
    Tue 15
    Wed 16
    Thu 17
    Fri 18
    Sat 19
    Sun 20
    Mon 21
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (9 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (1 month ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    RESOLVED - Worldline Payment Platform perturbation
    Started 17 Apr 2025 01:21:07 (5 days ago), resolved 17 Apr 2025 01:21:07 (5 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers may have experienced perturbations performing transactions using the Worldline (WLOP) platform as from 02:17 CEST on 17/04/2025.

    We are pleased to announce that the system returned to normal operating conditions at 02:47 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Nexi
    Tue 15
    Wed 16
    Thu 17
    Fri 18
    Sat 19
    Sun 20
    Mon 21
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (9 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (1 month ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    RESOLVED - Worldline Payment Platform perturbation
    Started 17 Apr 2025 01:21:07 (5 days ago), resolved 17 Apr 2025 01:21:07 (5 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers may have experienced perturbations performing transactions using the Worldline (WLOP) platform as from 02:17 CEST on 17/04/2025.

    We are pleased to announce that the system returned to normal operating conditions at 02:47 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Paysquare BV
    Tue 15
    Wed 16
    Thu 17
    Fri 18
    Sat 19
    Sun 20
    Mon 21
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (9 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (1 month ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    RESOLVED - Worldline Payment Platform perturbation
    Started 17 Apr 2025 01:21:07 (5 days ago), resolved 17 Apr 2025 01:21:07 (5 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers may have experienced perturbations performing transactions using the Worldline (WLOP) platform as from 02:17 CEST on 17/04/2025.

    We are pleased to announce that the system returned to normal operating conditions at 02:47 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    PostFinance
    Tue 15
    Wed 16
    Thu 17
    Fri 18
    Sat 19
    Sun 20
    Mon 21
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (9 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (1 month ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    RESOLVED - Worldline Payment Platform perturbation
    Started 17 Apr 2025 01:21:07 (5 days ago), resolved 17 Apr 2025 01:21:07 (5 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers may have experienced perturbations performing transactions using the Worldline (WLOP) platform as from 02:17 CEST on 17/04/2025.

    We are pleased to announce that the system returned to normal operating conditions at 02:47 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Redsys
    Tue 15
    Wed 16
    Thu 17
    Fri 18
    Sat 19
    Sun 20
    Mon 21
    now
    Santander
    Tue 15
    Wed 16
    Thu 17
    Fri 18
    Sat 19
    Sun 20
    Mon 21
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (9 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (1 month ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    RESOLVED - Worldline Payment Platform perturbation
    Started 17 Apr 2025 01:21:07 (5 days ago), resolved 17 Apr 2025 01:21:07 (5 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers may have experienced perturbations performing transactions using the Worldline (WLOP) platform as from 02:17 CEST on 17/04/2025.

    We are pleased to announce that the system returned to normal operating conditions at 02:47 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    SBSA
    Tue 15
    Wed 16
    Thu 17
    Fri 18
    Sat 19
    Sun 20
    Mon 21
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (9 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (1 month ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    RESOLVED - Worldline Payment Platform perturbation
    Started 17 Apr 2025 01:21:07 (5 days ago), resolved 17 Apr 2025 01:21:07 (5 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers may have experienced perturbations performing transactions using the Worldline (WLOP) platform as from 02:17 CEST on 17/04/2025.

    We are pleased to announce that the system returned to normal operating conditions at 02:47 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    SIX Payment Services
    Tue 15
    Wed 16
    Thu 17
    Fri 18
    Sat 19
    Sun 20
    Mon 21
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (9 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (1 month ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    RESOLVED - Worldline Payment Platform perturbation
    Started 17 Apr 2025 01:21:07 (5 days ago), resolved 17 Apr 2025 01:21:07 (5 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers may have experienced perturbations performing transactions using the Worldline (WLOP) platform as from 02:17 CEST on 17/04/2025.

    We are pleased to announce that the system returned to normal operating conditions at 02:47 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Société Générale
    Tue 15
    Wed 16
    Thu 17
    Fri 18
    Sat 19
    Sun 20
    Mon 21
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (9 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (1 month ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    RESOLVED - Worldline Payment Platform perturbation
    Started 17 Apr 2025 01:21:07 (5 days ago), resolved 17 Apr 2025 01:21:07 (5 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers may have experienced perturbations performing transactions using the Worldline (WLOP) platform as from 02:17 CEST on 17/04/2025.

    We are pleased to announce that the system returned to normal operating conditions at 02:47 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Teller (Nets)
    Tue 15
    Wed 16
    Thu 17
    Fri 18
    Sat 19
    Sun 20
    Mon 21
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (9 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (1 month ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    RESOLVED - Worldline Payment Platform perturbation
    Started 17 Apr 2025 01:21:07 (5 days ago), resolved 17 Apr 2025 01:21:07 (5 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers may have experienced perturbations performing transactions using the Worldline (WLOP) platform as from 02:17 CEST on 17/04/2025.

    We are pleased to announce that the system returned to normal operating conditions at 02:47 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Trésor Public - Banque de France
    Tue 15
    Wed 16
    Thu 17
    Fri 18
    Sat 19
    Sun 20
    Mon 21
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (9 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (1 month ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    RESOLVED - Worldline Payment Platform perturbation
    Started 17 Apr 2025 01:21:07 (5 days ago), resolved 17 Apr 2025 01:21:07 (5 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers may have experienced perturbations performing transactions using the Worldline (WLOP) platform as from 02:17 CEST on 17/04/2025.

    We are pleased to announce that the system returned to normal operating conditions at 02:47 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Unicre
    Tue 15
    Wed 16
    Thu 17
    Fri 18
    Sat 19
    Sun 20
    Mon 21
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (9 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (1 month ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    RESOLVED - Worldline Payment Platform perturbation
    Started 17 Apr 2025 01:21:07 (5 days ago), resolved 17 Apr 2025 01:21:07 (5 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers may have experienced perturbations performing transactions using the Worldline (WLOP) platform as from 02:17 CEST on 17/04/2025.

    We are pleased to announce that the system returned to normal operating conditions at 02:47 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    UOB
    Tue 15
    Wed 16
    Thu 17
    Fri 18
    Sat 19
    Sun 20
    Mon 21
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (9 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (1 month ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    RESOLVED - Worldline Payment Platform perturbation
    Started 17 Apr 2025 01:21:07 (5 days ago), resolved 17 Apr 2025 01:21:07 (5 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers may have experienced perturbations performing transactions using the Worldline (WLOP) platform as from 02:17 CEST on 17/04/2025.

    We are pleased to announce that the system returned to normal operating conditions at 02:47 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Westpac
    Tue 15
    Wed 16
    Thu 17
    Fri 18
    Sat 19
    Sun 20
    Mon 21
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (9 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (1 month ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    RESOLVED - Worldline Payment Platform perturbation
    Started 17 Apr 2025 01:21:07 (5 days ago), resolved 17 Apr 2025 01:21:07 (5 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers may have experienced perturbations performing transactions using the Worldline (WLOP) platform as from 02:17 CEST on 17/04/2025.

    We are pleased to announce that the system returned to normal operating conditions at 02:47 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Wirecard AG
    Tue 15
    Wed 16
    Thu 17
    Fri 18
    Sat 19
    Sun 20
    Mon 21
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (9 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (1 month ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    RESOLVED - Worldline Payment Platform perturbation
    Started 17 Apr 2025 01:21:07 (5 days ago), resolved 17 Apr 2025 01:21:07 (5 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers may have experienced perturbations performing transactions using the Worldline (WLOP) platform as from 02:17 CEST on 17/04/2025.

    We are pleased to announce that the system returned to normal operating conditions at 02:47 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Worldline
    Tue 15
    Wed 16
    Thu 17
    Fri 18
    Sat 19
    Sun 20
    Mon 21
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (9 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay Platform
    Started 23 Oct 2024 23:22:54 (6 months ago), still ongoing
    Minor Incident
    Identified
    Worldline

    We would like to inform you about an ongoing issue with Worldline Global Online Pay Platform - Processing Time Increase as of 00:18 CEST on 24/10/2024.

    We are investigating the situation with the highest priority and will update you as soon as more information becomes available.

    Thank you for your patience and understanding.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (1 month ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    RESOLVED - Worldline Payment Platform perturbation
    Started 17 Apr 2025 01:21:07 (5 days ago), resolved 17 Apr 2025 01:21:07 (5 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers may have experienced perturbations performing transactions using the Worldline (WLOP) platform as from 02:17 CEST on 17/04/2025.

    We are pleased to announce that the system returned to normal operating conditions at 02:47 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    WorldPay
    Tue 15
    Wed 16
    Thu 17
    Fri 18
    Sat 19
    Sun 20
    Mon 21
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (9 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (1 month ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    RESOLVED - Worldline Payment Platform perturbation
    Started 17 Apr 2025 01:21:07 (5 days ago), resolved 17 Apr 2025 01:21:07 (5 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers may have experienced perturbations performing transactions using the Worldline (WLOP) platform as from 02:17 CEST on 17/04/2025.

    We are pleased to announce that the system returned to normal operating conditions at 02:47 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Worldline (WLOP) Worldline Fraud expert service

    Tue 15
    Wed 16
    Thu 17
    Fri 18
    Sat 19
    Sun 20
    Mon 21
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (9 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (1 month ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    RESOLVED - Worldline Payment Platform perturbation
    Started 17 Apr 2025 01:21:07 (5 days ago), resolved 17 Apr 2025 01:21:07 (5 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers may have experienced perturbations performing transactions using the Worldline (WLOP) platform as from 02:17 CEST on 17/04/2025.

    We are pleased to announce that the system returned to normal operating conditions at 02:47 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Worldline (WLOP) Portals & reporting

    Tue 15
    Wed 16
    Thu 17
    Fri 18
    Sat 19
    Sun 20
    Mon 21
    now
    SMB Merchant Portal
    Tue 15
    Wed 16
    Thu 17
    Fri 18
    Sat 19
    Sun 20
    Mon 21
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (9 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (1 month ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    RESOLVED - Worldline Payment Platform perturbation
    Started 17 Apr 2025 01:21:07 (5 days ago), resolved 17 Apr 2025 01:21:07 (5 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers may have experienced perturbations performing transactions using the Worldline (WLOP) platform as from 02:17 CEST on 17/04/2025.

    We are pleased to announce that the system returned to normal operating conditions at 02:47 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Back Office Ogone
    Tue 15
    Wed 16
    Thu 17
    Fri 18
    Sat 19
    Sun 20
    Mon 21
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (9 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Back Office disruption
    Started 12 Nov 2024 20:59:14 (5 months ago), still ongoing
    Major Incident
    Investigating
    Back Office Ogone

    Please be informed that the Worldline Back Office is temporarily unavailable.

    Our technical teams are working to identify the cause of this interruption and restore service as a matter of urgency.

    We thank you for your understanding.

    Ongoing - Back Office disruption
    Started 30 Oct 2024 14:34:12 (6 months ago), still ongoing
    Major Incident
    Investigating
    Back Office Ogone

    Please be informed that the Worldline Back Office is temporarily unavailable.

    Our technical teams are working to identify the cause of this interruption and restore service as a matter of urgency.

    We thank you for your understanding.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (1 month ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Back Office perturbation
    Started 19 Feb 2025 21:21:12 (2 months ago), still ongoing
    Major Incident
    Investigating
    Back Office Ogone

    Please be informed that we observed temporary perturbations in the Worldline Back Office.

    Rest assured that our technical teams are working hard to restore the service to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    Back Office perturbation
    Started 23 Feb 2025 22:53:45 (2 months ago), still ongoing
    Major Incident
    Investigating
    Back Office Ogone

    Please be informed that we observed temporary perturbations in the Worldline Back Office.

    Rest assured that our technical teams are working hard to restore the service to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    RESOLVED - Worldline Payment Platform perturbation
    Started 17 Apr 2025 01:21:07 (5 days ago), resolved 17 Apr 2025 01:21:07 (5 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers may have experienced perturbations performing transactions using the Worldline (WLOP) platform as from 02:17 CEST on 17/04/2025.

    We are pleased to announce that the system returned to normal operating conditions at 02:47 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    MyPerformance
    Tue 15
    Wed 16
    Thu 17
    Fri 18
    Sat 19
    Sun 20
    Mon 21
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (9 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (1 month ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    RESOLVED - Worldline Payment Platform perturbation
    Started 17 Apr 2025 01:21:07 (5 days ago), resolved 17 Apr 2025 01:21:07 (5 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers may have experienced perturbations performing transactions using the Worldline (WLOP) platform as from 02:17 CEST on 17/04/2025.

    We are pleased to announce that the system returned to normal operating conditions at 02:47 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Financial clearing and settlement service (Collect)
    Tue 15
    Wed 16
    Thu 17
    Fri 18
    Sat 19
    Sun 20
    Mon 21
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (9 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (1 month ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    RESOLVED - Worldline Payment Platform perturbation
    Started 17 Apr 2025 01:21:07 (5 days ago), resolved 17 Apr 2025 01:21:07 (5 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers may have experienced perturbations performing transactions using the Worldline (WLOP) platform as from 02:17 CEST on 17/04/2025.

    We are pleased to announce that the system returned to normal operating conditions at 02:47 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Support Site (https://epayments-support.ingenico.com/)
    Tue 15
    Wed 16
    Thu 17
    Fri 18
    Sat 19
    Sun 20
    Mon 21
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (9 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (1 month ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Worldline (WLOP) Payment methods solutions

    Tue 15
    Wed 16
    Thu 17
    Fri 18
    Sat 19
    Sun 20
    Mon 21
    now
    AIRPLUS
    Tue 15
    Wed 16
    Thu 17
    Fri 18
    Sat 19
    Sun 20
    Mon 21
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (9 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (1 month ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    RESOLVED - Worldline Payment Platform perturbation
    Started 17 Apr 2025 01:21:07 (5 days ago), resolved 17 Apr 2025 01:21:07 (5 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers may have experienced perturbations performing transactions using the Worldline (WLOP) platform as from 02:17 CEST on 17/04/2025.

    We are pleased to announce that the system returned to normal operating conditions at 02:47 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    AliPay
    Tue 15
    Wed 16
    Thu 17
    Fri 18
    Sat 19
    Sun 20
    Mon 21
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (9 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (1 month ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    RESOLVED - Worldline Payment Platform perturbation
    Started 17 Apr 2025 01:21:07 (5 days ago), resolved 17 Apr 2025 01:21:07 (5 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers may have experienced perturbations performing transactions using the Worldline (WLOP) platform as from 02:17 CEST on 17/04/2025.

    We are pleased to announce that the system returned to normal operating conditions at 02:47 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    American Express
    Tue 15
    Wed 16
    Thu 17
    Fri 18
    Sat 19
    Sun 20
    Mon 21
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (9 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (1 month ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    RESOLVED - Worldline Payment Platform perturbation
    Started 17 Apr 2025 01:21:07 (5 days ago), resolved 17 Apr 2025 01:21:07 (5 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers may have experienced perturbations performing transactions using the Worldline (WLOP) platform as from 02:17 CEST on 17/04/2025.

    We are pleased to announce that the system returned to normal operating conditions at 02:47 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Apple Pay
    Tue 15
    Wed 16
    Thu 17
    Fri 18
    Sat 19
    Sun 20
    Mon 21
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (9 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (1 month ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    RESOLVED - Worldline Payment Platform perturbation
    Started 17 Apr 2025 01:21:07 (5 days ago), resolved 17 Apr 2025 01:21:07 (5 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers may have experienced perturbations performing transactions using the Worldline (WLOP) platform as from 02:17 CEST on 17/04/2025.

    We are pleased to announce that the system returned to normal operating conditions at 02:47 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Bancontact
    Tue 15
    Wed 16
    Thu 17
    Fri 18
    Sat 19
    Sun 20
    Mon 21
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (9 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (1 month ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    RESOLVED - Worldline Payment Platform perturbation
    Started 17 Apr 2025 01:21:07 (5 days ago), resolved 17 Apr 2025 01:21:07 (5 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers may have experienced perturbations performing transactions using the Worldline (WLOP) platform as from 02:17 CEST on 17/04/2025.

    We are pleased to announce that the system returned to normal operating conditions at 02:47 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Belfius Direct Net
    Tue 15
    Wed 16
    Thu 17
    Fri 18
    Sat 19
    Sun 20
    Mon 21
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (9 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (1 month ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    RESOLVED - Worldline Payment Platform perturbation
    Started 17 Apr 2025 01:21:07 (5 days ago), resolved 17 Apr 2025 01:21:07 (5 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers may have experienced perturbations performing transactions using the Worldline (WLOP) platform as from 02:17 CEST on 17/04/2025.

    We are pleased to announce that the system returned to normal operating conditions at 02:47 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Carte bancaire
    Tue 15
    Wed 16
    Thu 17
    Fri 18
    Sat 19
    Sun 20
    Mon 21
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (9 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (1 month ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    RESOLVED - Worldline Payment Platform perturbation
    Started 17 Apr 2025 01:21:07 (5 days ago), resolved 17 Apr 2025 01:21:07 (5 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers may have experienced perturbations performing transactions using the Worldline (WLOP) platform as from 02:17 CEST on 17/04/2025.

    We are pleased to announce that the system returned to normal operating conditions at 02:47 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    CBC / KBC Online
    Tue 15
    Wed 16
    Thu 17
    Fri 18
    Sat 19
    Sun 20
    Mon 21
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (9 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (1 month ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    RESOLVED - Worldline Payment Platform perturbation
    Started 17 Apr 2025 01:21:07 (5 days ago), resolved 17 Apr 2025 01:21:07 (5 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers may have experienced perturbations performing transactions using the Worldline (WLOP) platform as from 02:17 CEST on 17/04/2025.

    We are pleased to announce that the system returned to normal operating conditions at 02:47 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Cetelem
    Tue 15
    Wed 16
    Thu 17
    Fri 18
    Sat 19
    Sun 20
    Mon 21
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (9 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (1 month ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    RESOLVED - Worldline Payment Platform perturbation
    Started 17 Apr 2025 01:21:07 (5 days ago), resolved 17 Apr 2025 01:21:07 (5 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers may have experienced perturbations performing transactions using the Worldline (WLOP) platform as from 02:17 CEST on 17/04/2025.

    We are pleased to announce that the system returned to normal operating conditions at 02:47 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Diners Club
    Tue 15
    Wed 16
    Thu 17
    Fri 18
    Sat 19
    Sun 20
    Mon 21
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (9 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (1 month ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    RESOLVED - Worldline Payment Platform perturbation
    Started 17 Apr 2025 01:21:07 (5 days ago), resolved 17 Apr 2025 01:21:07 (5 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers may have experienced perturbations performing transactions using the Worldline (WLOP) platform as from 02:17 CEST on 17/04/2025.

    We are pleased to announce that the system returned to normal operating conditions at 02:47 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    DISCOVER
    Tue 15
    Wed 16
    Thu 17
    Fri 18
    Sat 19
    Sun 20
    Mon 21
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (9 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (1 month ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    RESOLVED - Worldline Payment Platform perturbation
    Started 17 Apr 2025 01:21:07 (5 days ago), resolved 17 Apr 2025 01:21:07 (5 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers may have experienced perturbations performing transactions using the Worldline (WLOP) platform as from 02:17 CEST on 17/04/2025.

    We are pleased to announce that the system returned to normal operating conditions at 02:47 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    EPS
    Tue 15
    Wed 16
    Thu 17
    Fri 18
    Sat 19
    Sun 20
    Mon 21
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (9 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (1 month ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    RESOLVED - Worldline Payment Platform perturbation
    Started 17 Apr 2025 01:21:07 (5 days ago), resolved 17 Apr 2025 01:21:07 (5 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers may have experienced perturbations performing transactions using the Worldline (WLOP) platform as from 02:17 CEST on 17/04/2025.

    We are pleased to announce that the system returned to normal operating conditions at 02:47 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Facilipay
    Tue 15
    Wed 16
    Thu 17
    Fri 18
    Sat 19
    Sun 20
    Mon 21
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (9 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (1 month ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    RESOLVED - Worldline Payment Platform perturbation
    Started 17 Apr 2025 01:21:07 (5 days ago), resolved 17 Apr 2025 01:21:07 (5 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers may have experienced perturbations performing transactions using the Worldline (WLOP) platform as from 02:17 CEST on 17/04/2025.

    We are pleased to announce that the system returned to normal operating conditions at 02:47 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Gift Cards
    Tue 15
    Wed 16
    Thu 17
    Fri 18
    Sat 19
    Sun 20
    Mon 21
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (9 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (1 month ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    RESOLVED - Worldline Payment Platform perturbation
    Started 17 Apr 2025 01:21:07 (5 days ago), resolved 17 Apr 2025 01:21:07 (5 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers may have experienced perturbations performing transactions using the Worldline (WLOP) platform as from 02:17 CEST on 17/04/2025.

    We are pleased to announce that the system returned to normal operating conditions at 02:47 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Giropay
    Tue 15
    Wed 16
    Thu 17
    Fri 18
    Sat 19
    Sun 20
    Mon 21
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (9 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (1 month ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    RESOLVED - Worldline Payment Platform perturbation
    Started 17 Apr 2025 01:21:07 (5 days ago), resolved 17 Apr 2025 01:21:07 (5 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers may have experienced perturbations performing transactions using the Worldline (WLOP) platform as from 02:17 CEST on 17/04/2025.

    We are pleased to announce that the system returned to normal operating conditions at 02:47 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    iDEAL
    Tue 15
    Wed 16
    Thu 17
    Fri 18
    Sat 19
    Sun 20
    Mon 21
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (9 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Service interruption with iDeal
    Started 23 Oct 2024 08:53:13 (6 months ago), still ongoing
    Minor Incident
    Identified
    iDEAL

    We would like to inform you about an ongoing issue with iDeal transaction processing as of 10:43 CEST Today, (23/10/2024).

    We are investigating the situation with the highest priority and will update you as soon as more information becomes available.

    Thank you for your patience and understanding.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (1 month ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    RESOLVED - Worldline Payment Platform perturbation
    Started 17 Apr 2025 01:21:07 (5 days ago), resolved 17 Apr 2025 01:21:07 (5 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers may have experienced perturbations performing transactions using the Worldline (WLOP) platform as from 02:17 CEST on 17/04/2025.

    We are pleased to announce that the system returned to normal operating conditions at 02:47 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    ING Home'Pay
    Tue 15
    Wed 16
    Thu 17
    Fri 18
    Sat 19
    Sun 20
    Mon 21
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (9 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (1 month ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    RESOLVED - Worldline Payment Platform perturbation
    Started 17 Apr 2025 01:21:07 (5 days ago), resolved 17 Apr 2025 01:21:07 (5 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers may have experienced perturbations performing transactions using the Worldline (WLOP) platform as from 02:17 CEST on 17/04/2025.

    We are pleased to announce that the system returned to normal operating conditions at 02:47 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    JCB
    Tue 15
    Wed 16
    Thu 17
    Fri 18
    Sat 19
    Sun 20
    Mon 21
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (9 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (1 month ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    RESOLVED - Worldline Payment Platform perturbation
    Started 17 Apr 2025 01:21:07 (5 days ago), resolved 17 Apr 2025 01:21:07 (5 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers may have experienced perturbations performing transactions using the Worldline (WLOP) platform as from 02:17 CEST on 17/04/2025.

    We are pleased to announce that the system returned to normal operating conditions at 02:47 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Klarna
    Tue 15
    Wed 16
    Thu 17
    Fri 18
    Sat 19
    Sun 20
    Mon 21
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (9 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (1 month ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    RESOLVED - Worldline Payment Platform perturbation
    Started 17 Apr 2025 01:21:07 (5 days ago), resolved 17 Apr 2025 01:21:07 (5 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers may have experienced perturbations performing transactions using the Worldline (WLOP) platform as from 02:17 CEST on 17/04/2025.

    We are pleased to announce that the system returned to normal operating conditions at 02:47 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Maestro
    Tue 15
    Wed 16
    Thu 17
    Fri 18
    Sat 19
    Sun 20
    Mon 21
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (9 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (1 month ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    RESOLVED - Worldline Payment Platform perturbation
    Started 17 Apr 2025 01:21:07 (5 days ago), resolved 17 Apr 2025 01:21:07 (5 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers may have experienced perturbations performing transactions using the Worldline (WLOP) platform as from 02:17 CEST on 17/04/2025.

    We are pleased to announce that the system returned to normal operating conditions at 02:47 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    M&S Budget Card
    Tue 15
    Wed 16
    Thu 17
    Fri 18
    Sat 19
    Sun 20
    Mon 21
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (9 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (1 month ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    RESOLVED - Worldline Payment Platform perturbation
    Started 17 Apr 2025 01:21:07 (5 days ago), resolved 17 Apr 2025 01:21:07 (5 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers may have experienced perturbations performing transactions using the Worldline (WLOP) platform as from 02:17 CEST on 17/04/2025.

    We are pleased to announce that the system returned to normal operating conditions at 02:47 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    M&S Charge Card
    Tue 15
    Wed 16
    Thu 17
    Fri 18
    Sat 19
    Sun 20
    Mon 21
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (9 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (1 month ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    RESOLVED - Worldline Payment Platform perturbation
    Started 17 Apr 2025 01:21:07 (5 days ago), resolved 17 Apr 2025 01:21:07 (5 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers may have experienced perturbations performing transactions using the Worldline (WLOP) platform as from 02:17 CEST on 17/04/2025.

    We are pleased to announce that the system returned to normal operating conditions at 02:47 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    M&S Credit Card
    Tue 15
    Wed 16
    Thu 17
    Fri 18
    Sat 19
    Sun 20
    Mon 21
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (9 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (1 month ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    RESOLVED - Worldline Payment Platform perturbation
    Started 17 Apr 2025 01:21:07 (5 days ago), resolved 17 Apr 2025 01:21:07 (5 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers may have experienced perturbations performing transactions using the Worldline (WLOP) platform as from 02:17 CEST on 17/04/2025.

    We are pleased to announce that the system returned to normal operating conditions at 02:47 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    M&S Debit Card
    Tue 15
    Wed 16
    Thu 17
    Fri 18
    Sat 19
    Sun 20
    Mon 21
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (9 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (1 month ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    RESOLVED - Worldline Payment Platform perturbation
    Started 17 Apr 2025 01:21:07 (5 days ago), resolved 17 Apr 2025 01:21:07 (5 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers may have experienced perturbations performing transactions using the Worldline (WLOP) platform as from 02:17 CEST on 17/04/2025.

    We are pleased to announce that the system returned to normal operating conditions at 02:47 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Mastercard
    Tue 15
    Wed 16
    Thu 17
    Fri 18
    Sat 19
    Sun 20
    Mon 21
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (9 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (1 month ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    RESOLVED - Worldline Payment Platform perturbation
    Started 17 Apr 2025 01:21:07 (5 days ago), resolved 17 Apr 2025 01:21:07 (5 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers may have experienced perturbations performing transactions using the Worldline (WLOP) platform as from 02:17 CEST on 17/04/2025.

    We are pleased to announce that the system returned to normal operating conditions at 02:47 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Multibanco
    Tue 15
    Wed 16
    Thu 17
    Fri 18
    Sat 19
    Sun 20
    Mon 21
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (9 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (1 month ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    RESOLVED - Worldline Payment Platform perturbation
    Started 17 Apr 2025 01:21:07 (5 days ago), resolved 17 Apr 2025 01:21:07 (5 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers may have experienced perturbations performing transactions using the Worldline (WLOP) platform as from 02:17 CEST on 17/04/2025.

    We are pleased to announce that the system returned to normal operating conditions at 02:47 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    PassES
    Tue 15
    Wed 16
    Thu 17
    Fri 18
    Sat 19
    Sun 20
    Mon 21
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (9 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (1 month ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    RESOLVED - Worldline Payment Platform perturbation
    Started 17 Apr 2025 01:21:07 (5 days ago), resolved 17 Apr 2025 01:21:07 (5 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers may have experienced perturbations performing transactions using the Worldline (WLOP) platform as from 02:17 CEST on 17/04/2025.

    We are pleased to announce that the system returned to normal operating conditions at 02:47 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    PayPal
    Tue 15
    Wed 16
    Thu 17
    Fri 18
    Sat 19
    Sun 20
    Mon 21
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (9 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (1 month ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    RESOLVED - Worldline Payment Platform perturbation
    Started 17 Apr 2025 01:21:07 (5 days ago), resolved 17 Apr 2025 01:21:07 (5 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers may have experienced perturbations performing transactions using the Worldline (WLOP) platform as from 02:17 CEST on 17/04/2025.

    We are pleased to announce that the system returned to normal operating conditions at 02:47 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Paysafecard
    Tue 15
    Wed 16
    Thu 17
    Fri 18
    Sat 19
    Sun 20
    Mon 21
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (9 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (1 month ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    RESOLVED - Worldline Payment Platform perturbation
    Started 17 Apr 2025 01:21:07 (5 days ago), resolved 17 Apr 2025 01:21:07 (5 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers may have experienced perturbations performing transactions using the Worldline (WLOP) platform as from 02:17 CEST on 17/04/2025.

    We are pleased to announce that the system returned to normal operating conditions at 02:47 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    PostFinance E-finance
    Tue 15
    Wed 16
    Thu 17
    Fri 18
    Sat 19
    Sun 20
    Mon 21
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (9 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (1 month ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    RESOLVED - Worldline Payment Platform perturbation
    Started 17 Apr 2025 01:21:07 (5 days ago), resolved 17 Apr 2025 01:21:07 (5 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers may have experienced perturbations performing transactions using the Worldline (WLOP) platform as from 02:17 CEST on 17/04/2025.

    We are pleased to announce that the system returned to normal operating conditions at 02:47 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    PostFinance Card
    Tue 15
    Wed 16
    Thu 17
    Fri 18
    Sat 19
    Sun 20
    Mon 21
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (9 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (1 month ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    RESOLVED - Worldline Payment Platform perturbation
    Started 17 Apr 2025 01:21:07 (5 days ago), resolved 17 Apr 2025 01:21:07 (5 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers may have experienced perturbations performing transactions using the Worldline (WLOP) platform as from 02:17 CEST on 17/04/2025.

    We are pleased to announce that the system returned to normal operating conditions at 02:47 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    SEPA Direct Debit
    Tue 15
    Wed 16
    Thu 17
    Fri 18
    Sat 19
    Sun 20
    Mon 21
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (9 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (1 month ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    RESOLVED - Worldline Payment Platform perturbation
    Started 17 Apr 2025 01:21:07 (5 days ago), resolved 17 Apr 2025 01:21:07 (5 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers may have experienced perturbations performing transactions using the Worldline (WLOP) platform as from 02:17 CEST on 17/04/2025.

    We are pleased to announce that the system returned to normal operating conditions at 02:47 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Sofinco
    Tue 15
    Wed 16
    Thu 17
    Fri 18
    Sat 19
    Sun 20
    Mon 21
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (9 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (1 month ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    RESOLVED - Worldline Payment Platform perturbation
    Started 17 Apr 2025 01:21:07 (5 days ago), resolved 17 Apr 2025 01:21:07 (5 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers may have experienced perturbations performing transactions using the Worldline (WLOP) platform as from 02:17 CEST on 17/04/2025.

    We are pleased to announce that the system returned to normal operating conditions at 02:47 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    SOFORT Banking
    Tue 15
    Wed 16
    Thu 17
    Fri 18
    Sat 19
    Sun 20
    Mon 21
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (9 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (1 month ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    RESOLVED - Worldline Payment Platform perturbation
    Started 17 Apr 2025 01:21:07 (5 days ago), resolved 17 Apr 2025 01:21:07 (5 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers may have experienced perturbations performing transactions using the Worldline (WLOP) platform as from 02:17 CEST on 17/04/2025.

    We are pleased to announce that the system returned to normal operating conditions at 02:47 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Spirit Of Cadeau
    Tue 15
    Wed 16
    Thu 17
    Fri 18
    Sat 19
    Sun 20
    Mon 21
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (9 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (1 month ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    RESOLVED - Worldline Payment Platform perturbation
    Started 17 Apr 2025 01:21:07 (5 days ago), resolved 17 Apr 2025 01:21:07 (5 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers may have experienced perturbations performing transactions using the Worldline (WLOP) platform as from 02:17 CEST on 17/04/2025.

    We are pleased to announce that the system returned to normal operating conditions at 02:47 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    TWINT
    Tue 15
    Wed 16
    Thu 17
    Fri 18
    Sat 19
    Sun 20
    Mon 21
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (9 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (1 month ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    RESOLVED - Worldline Payment Platform perturbation
    Started 17 Apr 2025 01:21:07 (5 days ago), resolved 17 Apr 2025 01:21:07 (5 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers may have experienced perturbations performing transactions using the Worldline (WLOP) platform as from 02:17 CEST on 17/04/2025.

    We are pleased to announce that the system returned to normal operating conditions at 02:47 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    VISA
    Tue 15
    Wed 16
    Thu 17
    Fri 18
    Sat 19
    Sun 20
    Mon 21
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (9 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (1 month ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    RESOLVED - Worldline Payment Platform perturbation
    Started 17 Apr 2025 01:21:07 (5 days ago), resolved 17 Apr 2025 01:21:07 (5 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers may have experienced perturbations performing transactions using the Worldline (WLOP) platform as from 02:17 CEST on 17/04/2025.

    We are pleased to announce that the system returned to normal operating conditions at 02:47 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Worldline (WLOP) Payment integrations

    Tue 15
    Wed 16
    Thu 17
    Fri 18
    Sat 19
    Sun 20
    Mon 21
    now
    Direct Server to server API
    Tue 15
    Wed 16
    Thu 17
    Fri 18
    Sat 19
    Sun 20
    Mon 21
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (9 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Worldline payment platform perturbation in the TEST environment
    Started 19 Jan 2025 02:01:02 (3 months ago), still ongoing
    Minor Incident
    Identified
    Direct Server to server API
    Direct Client API
    Direct Hosted Payment Pages
    Direct Hosted Tokenization Pages
    Worldline Batch transaction processing
    More...

    We would like to inform you that we observed temporary perturbations for payment processing in the TEST environment of the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (1 month ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    RESOLVED - Worldline Payment Platform perturbation
    Started 17 Apr 2025 01:21:07 (5 days ago), resolved 17 Apr 2025 01:21:07 (5 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers may have experienced perturbations performing transactions using the Worldline (WLOP) platform as from 02:17 CEST on 17/04/2025.

    We are pleased to announce that the system returned to normal operating conditions at 02:47 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Direct Client API
    Tue 15
    Wed 16
    Thu 17
    Fri 18
    Sat 19
    Sun 20
    Mon 21
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (9 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Worldline payment platform perturbation in the TEST environment
    Started 19 Jan 2025 02:01:02 (3 months ago), still ongoing
    Minor Incident
    Identified
    Direct Server to server API
    Direct Client API
    Direct Hosted Payment Pages
    Direct Hosted Tokenization Pages
    Worldline Batch transaction processing
    More...

    We would like to inform you that we observed temporary perturbations for payment processing in the TEST environment of the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (1 month ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    RESOLVED - Worldline Payment Platform perturbation
    Started 17 Apr 2025 01:21:07 (5 days ago), resolved 17 Apr 2025 01:21:07 (5 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers may have experienced perturbations performing transactions using the Worldline (WLOP) platform as from 02:17 CEST on 17/04/2025.

    We are pleased to announce that the system returned to normal operating conditions at 02:47 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Direct Hosted Payment Pages
    Tue 15
    Wed 16
    Thu 17
    Fri 18
    Sat 19
    Sun 20
    Mon 21
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (9 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Worldline payment platform perturbation in the TEST environment
    Started 19 Jan 2025 02:01:02 (3 months ago), still ongoing
    Minor Incident
    Identified
    Direct Server to server API
    Direct Client API
    Direct Hosted Payment Pages
    Direct Hosted Tokenization Pages
    Worldline Batch transaction processing
    More...

    We would like to inform you that we observed temporary perturbations for payment processing in the TEST environment of the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (1 month ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    RESOLVED - Worldline Payment Platform perturbation
    Started 17 Apr 2025 01:21:07 (5 days ago), resolved 17 Apr 2025 01:21:07 (5 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers may have experienced perturbations performing transactions using the Worldline (WLOP) platform as from 02:17 CEST on 17/04/2025.

    We are pleased to announce that the system returned to normal operating conditions at 02:47 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Direct Hosted Tokenization Pages
    Tue 15
    Wed 16
    Thu 17
    Fri 18
    Sat 19
    Sun 20
    Mon 21
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (9 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Worldline payment platform perturbation in the TEST environment
    Started 19 Jan 2025 02:01:02 (3 months ago), still ongoing
    Minor Incident
    Identified
    Direct Server to server API
    Direct Client API
    Direct Hosted Payment Pages
    Direct Hosted Tokenization Pages
    Worldline Batch transaction processing
    More...

    We would like to inform you that we observed temporary perturbations for payment processing in the TEST environment of the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (1 month ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    RESOLVED - Worldline Payment Platform perturbation
    Started 17 Apr 2025 01:21:07 (5 days ago), resolved 17 Apr 2025 01:21:07 (5 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers may have experienced perturbations performing transactions using the Worldline (WLOP) platform as from 02:17 CEST on 17/04/2025.

    We are pleased to announce that the system returned to normal operating conditions at 02:47 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Worldline Batch transaction processing
    Tue 15
    Wed 16
    Thu 17
    Fri 18
    Sat 19
    Sun 20
    Mon 21
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (9 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Worldline payment platform perturbation in the TEST environment
    Started 19 Jan 2025 02:01:02 (3 months ago), still ongoing
    Minor Incident
    Identified
    Direct Server to server API
    Direct Client API
    Direct Hosted Payment Pages
    Direct Hosted Tokenization Pages
    Worldline Batch transaction processing
    More...

    We would like to inform you that we observed temporary perturbations for payment processing in the TEST environment of the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (1 month ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    RESOLVED - Worldline Payment Platform perturbation
    Started 17 Apr 2025 01:21:07 (5 days ago), resolved 17 Apr 2025 01:21:07 (5 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers may have experienced perturbations performing transactions using the Worldline (WLOP) platform as from 02:17 CEST on 17/04/2025.

    We are pleased to announce that the system returned to normal operating conditions at 02:47 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Worldline e-Terminal
    Tue 15
    Wed 16
    Thu 17
    Fri 18
    Sat 19
    Sun 20
    Mon 21
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (9 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Worldline payment platform perturbation in the TEST environment
    Started 19 Jan 2025 02:01:02 (3 months ago), still ongoing
    Minor Incident
    Identified
    Direct Server to server API
    Direct Client API
    Direct Hosted Payment Pages
    Direct Hosted Tokenization Pages
    Worldline Batch transaction processing
    More...

    We would like to inform you that we observed temporary perturbations for payment processing in the TEST environment of the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (1 month ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    RESOLVED - Worldline Payment Platform perturbation
    Started 17 Apr 2025 01:21:07 (5 days ago), resolved 17 Apr 2025 01:21:07 (5 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers may have experienced perturbations performing transactions using the Worldline (WLOP) platform as from 02:17 CEST on 17/04/2025.

    We are pleased to announce that the system returned to normal operating conditions at 02:47 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Worldline Ecommerce Payment Pages
    Tue 15
    Wed 16
    Thu 17
    Fri 18
    Sat 19
    Sun 20
    Mon 21
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (9 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Worldline payment platform perturbation in the TEST environment
    Started 19 Jan 2025 02:01:02 (3 months ago), still ongoing
    Minor Incident
    Identified
    Direct Server to server API
    Direct Client API
    Direct Hosted Payment Pages
    Direct Hosted Tokenization Pages
    Worldline Batch transaction processing
    More...

    We would like to inform you that we observed temporary perturbations for payment processing in the TEST environment of the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (1 month ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    RESOLVED - Worldline Payment Platform perturbation
    Started 17 Apr 2025 01:21:07 (5 days ago), resolved 17 Apr 2025 01:21:07 (5 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers may have experienced perturbations performing transactions using the Worldline (WLOP) platform as from 02:17 CEST on 17/04/2025.

    We are pleased to announce that the system returned to normal operating conditions at 02:47 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Worldline DirectLink API's
    Tue 15
    Wed 16
    Thu 17
    Fri 18
    Sat 19
    Sun 20
    Mon 21
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (9 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Worldline payment platform perturbation in the TEST environment
    Started 19 Jan 2025 02:01:02 (3 months ago), still ongoing
    Minor Incident
    Identified
    Direct Server to server API
    Direct Client API
    Direct Hosted Payment Pages
    Direct Hosted Tokenization Pages
    Worldline Batch transaction processing
    More...

    We would like to inform you that we observed temporary perturbations for payment processing in the TEST environment of the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (1 month ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    RESOLVED - Worldline Payment Platform perturbation
    Started 17 Apr 2025 01:21:07 (5 days ago), resolved 17 Apr 2025 01:21:07 (5 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers may have experienced perturbations performing transactions using the Worldline (WLOP) platform as from 02:17 CEST on 17/04/2025.

    We are pleased to announce that the system returned to normal operating conditions at 02:47 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Worldline FlexCheckout
    Tue 15
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    Thu 17
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    Sun 20
    Mon 21
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (9 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Worldline payment platform perturbation in the TEST environment
    Started 19 Jan 2025 02:01:02 (3 months ago), still ongoing
    Minor Incident
    Identified
    Direct Server to server API
    Direct Client API
    Direct Hosted Payment Pages
    Direct Hosted Tokenization Pages
    Worldline Batch transaction processing
    More...

    We would like to inform you that we observed temporary perturbations for payment processing in the TEST environment of the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (1 month ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    RESOLVED - Worldline Payment Platform perturbation
    Started 17 Apr 2025 01:21:07 (5 days ago), resolved 17 Apr 2025 01:21:07 (5 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers may have experienced perturbations performing transactions using the Worldline (WLOP) platform as from 02:17 CEST on 17/04/2025.

    We are pleased to announce that the system returned to normal operating conditions at 02:47 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.