Worldline (WLOP) status is Operational

Sat 19
Sun 20
Mon 21
Tue 22
Wed 23
Thu 24
Fri 25
now
AIB
Sat 19
Sun 20
Mon 21
Tue 22
Wed 23
Thu 24
Fri 25
now
ANZ Bank
Sat 19
Sun 20
Mon 21
Tue 22
Wed 23
Thu 24
Fri 25
now
Arkea
Sat 19
Sun 20
Mon 21
Tue 22
Wed 23
Thu 24
Fri 25
now
Aurora
Sat 19
Sun 20
Mon 21
Tue 22
Wed 23
Thu 24
Fri 25
now
Banque Postale
Sat 19
Sun 20
Mon 21
Tue 22
Wed 23
Thu 24
Fri 25
now
Bambora
Sat 19
Sun 20
Mon 21
Tue 22
Wed 23
Thu 24
Fri 25
now
Banco Sabadell
Sat 19
Sun 20
Mon 21
Tue 22
Wed 23
Thu 24
Fri 25
now
Last updated 1 minute ago from official status page. Learn more
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Active Incidents

Service interruption with PayPal
Started 21 Jul 2025 12:35:22 (5 days ago), still ongoing
Minor Incident
Identified
PayPal

We would like to inform you about an ongoing issue with PayPal transaction processing as from 09:27 CEST on 21/07/2025.

We are investigating the situation with the highest priority. An update will be provided shortly.

We appreciate your understanding of the matter.

Service interruption with Mobile Payment
Started 30 Jun 2025 18:42:40 (26 days ago), still ongoing
Minor Incident
Identified
Carte bancaire

We would like to inform you about an ongoing issue with Mobile Payment transaction processing from 19:09 CEST on 30-06-2025.

We are investigating the situation with the highest priority. An update will be provided shortly.

We appreciate your understanding of the matter.

Worldline payment platform perturbation in the TEST environment
Started 27 Apr 2025 01:07:20 (3 months ago), still ongoing
Incident without Impact
Identified
Direct Server to server API
Direct Client API
Direct Hosted Payment Pages
Direct Hosted Tokenization Pages
Worldline Batch transaction processing
More...

We would like to inform you that we observed temporary perturbations for payment processing in the TEST environment of the Worldline (WLOP) platform.

A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

An update will be provided shortly.

We sincerely regret any potential inconvenience and appreciate your understanding and patience.

Technical issue causing uncertain transactions
Started 10 Mar 2025 08:38:48 (5 months ago), still ongoing
Minor Incident
Identified
AIRPLUS
AIB
Direct Server to server API
SMB Merchant Portal
Worldline Fraud expert service
More...

Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

We are investigating the situation with the highest priority. An update will be provided shortly.

We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

Back Office perturbation
Started 23 Feb 2025 22:53:45 (5 months ago), still ongoing
Major Incident
Investigating
Back Office Ogone

Please be informed that we observed temporary perturbations in the Worldline Back Office.

Rest assured that our technical teams are working hard to restore the service to normal operating conditions.

An update will be provided shortly.

We sincerely regret any potential inconvenience and appreciate your understanding and patience.

Back Office perturbation
Started 19 Feb 2025 21:21:12 (5 months ago), still ongoing
Major Incident
Investigating
Back Office Ogone

Please be informed that we observed temporary perturbations in the Worldline Back Office.

Rest assured that our technical teams are working hard to restore the service to normal operating conditions.

An update will be provided shortly.

We sincerely regret any potential inconvenience and appreciate your understanding and patience.

Worldline payment platform perturbation in the TEST environment
Started 19 Jan 2025 02:01:02 (6 months ago), still ongoing
Minor Incident
Identified
Direct Server to server API
Direct Client API
Direct Hosted Payment Pages
Direct Hosted Tokenization Pages
Worldline Batch transaction processing
More...

We would like to inform you that we observed temporary perturbations for payment processing in the TEST environment of the Worldline (WLOP) platform.

A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

An update will be provided shortly.

We sincerely regret any potential inconvenience and appreciate your understanding and patience.

Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
Started 28 Nov 2024 19:36:37 (8 months ago), still ongoing
Minor Incident
Monitoring
AIRPLUS
AIB
Direct Server to server API
SMB Merchant Portal
Worldline Fraud expert service
More...

On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

Impacts are mainly localized in Italy, with some side effects in other markets.

The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

Worldline regrets the situation and any potential inconvenience.

Worldline Global Online Pay perturbation
Started 28 Nov 2024 11:45:31 (8 months ago), still ongoing
Minor Incident
Monitoring
AIRPLUS
AIB
Direct Server to server API
SMB Merchant Portal
Worldline Fraud expert service
More...

Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

We will keep you updated as soon as more information becomes available.

Thank you for your understanding.

Back Office disruption
Started 12 Nov 2024 20:59:14 (9 months ago), still ongoing
Major Incident
Investigating
Back Office Ogone

Please be informed that the Worldline Back Office is temporarily unavailable.

Our technical teams are working to identify the cause of this interruption and restore service as a matter of urgency.

We thank you for your understanding.

Worldline Payment Platform unavailability
Started 4 Nov 2024 09:30:48 (9 months ago), still ongoing
Minor Incident
Identified
AIRPLUS
AIB
Direct Server to server API
SMB Merchant Portal
Worldline Fraud expert service
More...

We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

You will be updated as soon as the activity is restored to normal.

We apologise for any potential inconvenience.

Ongoing - Back Office disruption
Started 30 Oct 2024 14:34:12 (9 months ago), still ongoing
Major Incident
Investigating
Back Office Ogone

Please be informed that the Worldline Back Office is temporarily unavailable.

Our technical teams are working to identify the cause of this interruption and restore service as a matter of urgency.

We thank you for your understanding.

Worldline Global Online Pay Platform
Started 23 Oct 2024 23:22:54 (9 months ago), still ongoing
Minor Incident
Identified
Worldline

We would like to inform you about an ongoing issue with Worldline Global Online Pay Platform - Processing Time Increase as of 00:18 CEST on 24/10/2024.

We are investigating the situation with the highest priority and will update you as soon as more information becomes available.

Thank you for your patience and understanding.

Service interruption with iDeal
Started 23 Oct 2024 08:53:13 (9 months ago), still ongoing
Minor Incident
Identified
iDEAL

We would like to inform you about an ongoing issue with iDeal transaction processing as of 10:43 CEST Today, (23/10/2024).

We are investigating the situation with the highest priority and will update you as soon as more information becomes available.

Thank you for your patience and understanding.

Ongoing - Worldline Slow Response Time
Started 11 Jul 2024 07:42:20 (1 year ago), still ongoing
Minor Incident
Investigating
AIRPLUS
AIB
Direct Server to server API
SMB Merchant Portal
Worldline Fraud expert service
More...

Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

We will update you as soon as the activity is restored.

We apologise for any potential inconvenience.

Recently Resolved Incidents

RESOLVED: Fraud Expert Scoring perturbation
Started 25 Jul 2025 16:01:13 (17 hours ago), resolved 25 Jul 2025 16:01:13 (17 hours ago)
Incident without Impact
Resolved
Direct Server to server API
Worldline Fraud expert service
Direct Client API
Direct Hosted Payment Pages
Direct Hosted Tokenization Pages
More...

Please be informed that certain Fraud Expert Scoring functionalities were perturbated on 24-07-2025 between 18:20 CEST and 21:43 CEST.

Some of your transactions may have been processed without Fraud Expert Scoring during this timeframe.

We are pleased to announce that the service returned to normal operating conditions.

Rest assured that other fraud prevention services – 3-D Secure, FDM, FDMA Checklist and FDMA Scoring – continued to operate normally.

We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

RESOLVED: Fraud Expert Scoring partially unavailable
Started 24 Jul 2025 18:26:48 (2 days ago), resolved 24 Jul 2025 20:02:09 (2 days ago)
Minor Incident
Resolved
Worldline Fraud expert service

Please be informed that we have observed temporary perturbation in certain Fraud Expert Scoring functionalities.

Some of your transactions may be currently processed without Fraud Expert Scoring. However, other fraud prevention services – 3-D Secure, FDM, FDMA Checklist and FDMA Scoring – are operating normally.

Our dedicated teams are working hard to resolve this matter with utmost urgency. An update will be provided shortly.

We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

Service interruption with PayPal
Started 21 Jul 2025 12:35:32 (5 days ago), resolved 21 Jul 2025 13:11:32 (5 days ago)
Minor Incident
Resolved
PayPal

We would like to inform you about an ongoing issue with PayPal transaction processing as from 09:27 CEST on 21/07/2025.

We are investigating the situation with the highest priority. An update will be provided shortly.

We appreciate your understanding of the matter.

Service interruption with Concardis
Started 21 Jul 2025 08:55:57 (5 days ago), resolved 21 Jul 2025 08:55:57 (5 days ago)
Minor Incident
Resolved
Concardis

We would like to inform you about an ongoing issue with Concardis transaction processing as from 20:16 CEST on 19/07/2025.

We are investigating the situation with the highest priority. An update will be provided shortly.

We appreciate your understanding of the matter.

Service with CONCARDIS restored
Started 19 Jul 2025 20:54:24 (7 days ago), resolved 19 Jul 2025 20:54:24 (7 days ago)
Incident without Impact
Resolved
Concardis

Please be informed that due to a technical issue, some of your customers might have been unable to make payments online via CONCARDIS on 19/07/2025 between 19:17 and 22:03 CEST.

We confirm that as of 22:03 CEST on 19/07/2025, normal service has been resumed and your customers will now be able to make payments normally.

We regret the situation and any potential inconvenience.

Service interruption with Concardis
Started 19 Jul 2025 18:03:55 (7 days ago), resolved 19 Jul 2025 18:25:03 (7 days ago)
Minor Incident
Resolved
Concardis

We would like to inform you about an ongoing issue with Concardis transaction processing as from 19:17 CEST on 19/07/2025.

We are investigating the situation with the highest priority. An update will be provided shortly.

We appreciate your understanding of the matter.

Worldline (WLOP) Outage Survival Guide

A step-by-step guide to help you survive a Worldline (WLOP) outage
NaN%

    Worldline (WLOP) Components

    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now

    Worldline (WLOP) Acquiring solutions

    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    AIB
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (1 year ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (9 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (5 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    ANZ Bank
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (1 year ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (9 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (5 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Arkea
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (1 year ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (9 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (5 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Aurora
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (1 year ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (9 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (5 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Banque Postale
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (1 year ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (9 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (5 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Bambora
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (1 year ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (9 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (5 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Banco Sabadell
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (1 year ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (9 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (5 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Banque Populaire, Caisse d'Epargne, BRED
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (1 year ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (9 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (5 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Barclays
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (1 year ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (9 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (5 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    BBVA
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (1 year ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (9 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (5 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    BNG Bank
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (1 year ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (9 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (5 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    BNL Positivity
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (1 year ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (9 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (5 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    BNP Paribas
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (1 year ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (9 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (5 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    BS Payone
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (1 year ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (9 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (5 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Caisse d’Epargne
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (1 year ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (9 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (5 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Caixa Catalunya
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (1 year ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (9 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (5 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Card Complete
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (1 year ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (9 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (5 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Carrefour Banque
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (1 year ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (5 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Cielo
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (1 year ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (9 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (5 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    CMI
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (1 year ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (9 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (5 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Crédit du Nord
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (1 year ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (9 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (5 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Chase Paymentech
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (1 year ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (9 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (5 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Crédit Agricole
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (1 year ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (9 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (5 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Crédit Mutuel, CIC, BECM
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (1 year ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (9 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (5 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    COFIDIS
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (1 year ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (9 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (5 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Cofinoga
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (1 year ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (9 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (5 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Concardis
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (1 year ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (9 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (5 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Service interruption with Concardis
    Started 19 Jul 2025 18:03:55 (7 days ago), resolved 19 Jul 2025 18:25:03 (7 days ago)
    Minor Incident
    Resolved
    Concardis

    We would like to inform you about an ongoing issue with Concardis transaction processing as from 19:17 CEST on 19/07/2025.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We appreciate your understanding of the matter.

    Service interruption with Concardis
    Started 21 Jul 2025 08:55:57 (5 days ago), resolved 21 Jul 2025 08:55:57 (5 days ago)
    Minor Incident
    Resolved
    Concardis

    We would like to inform you about an ongoing issue with Concardis transaction processing as from 20:16 CEST on 19/07/2025.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We appreciate your understanding of the matter.

    Service with CONCARDIS restored
    Started 19 Jul 2025 20:54:24 (7 days ago), resolved 19 Jul 2025 20:54:24 (7 days ago)
    Incident without Impact
    Resolved
    Concardis

    Please be informed that due to a technical issue, some of your customers might have been unable to make payments online via CONCARDIS on 19/07/2025 between 19:17 and 22:03 CEST.

    We confirm that as of 22:03 CEST on 19/07/2025, normal service has been resumed and your customers will now be able to make payments normally.

    We regret the situation and any potential inconvenience.

    Elavon
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (1 year ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (9 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (5 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Europabank
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (1 year ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (9 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (5 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    European Merchant Services (EMS)
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (1 year ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (9 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (5 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Evo Payments
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (1 year ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (9 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (5 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    First Data (Merchant Solutions)
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (1 year ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (9 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (5 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Global Payments
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (1 year ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (9 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (5 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    HSBC
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (1 year ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (9 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (5 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Ikano
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (1 year ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (9 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (5 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Intersolve
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (1 year ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (9 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (5 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    ING
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (1 year ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (9 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (5 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    JCB
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (1 year ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (9 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (5 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    La Caixa
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (1 year ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (9 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (5 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    La Poste
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (5 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    LCL
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (1 year ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (9 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (5 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Limonetik
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (1 year ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (9 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (5 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Lloyd
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (1 year ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (9 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (5 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    M&S Bank
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (1 year ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (9 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (5 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Nexi
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (1 year ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (9 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (5 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Paysquare BV
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (1 year ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (9 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (5 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    PostFinance
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (1 year ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (9 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (5 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Redsys
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Santander
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (1 year ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (9 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (5 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    SBSA
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (1 year ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (9 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (5 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    SIX Payment Services
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (1 year ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (9 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (5 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Société Générale
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (1 year ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (9 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (5 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Teller (Nets)
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (1 year ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (9 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (5 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Trésor Public - Banque de France
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (1 year ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (9 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (5 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Unicre
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (1 year ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (9 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (5 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    UOB
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (1 year ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (9 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (5 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Westpac
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (1 year ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (9 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (5 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Wirecard AG
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (1 year ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (9 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (5 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Worldline
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (1 year ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (9 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay Platform
    Started 23 Oct 2024 23:22:54 (9 months ago), still ongoing
    Minor Incident
    Identified
    Worldline

    We would like to inform you about an ongoing issue with Worldline Global Online Pay Platform - Processing Time Increase as of 00:18 CEST on 24/10/2024.

    We are investigating the situation with the highest priority and will update you as soon as more information becomes available.

    Thank you for your patience and understanding.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (5 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    WorldPay
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (1 year ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (9 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (5 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Worldline (WLOP) Worldline Fraud expert service

    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (1 year ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (9 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (5 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    RESOLVED: Fraud Expert Scoring partially unavailable
    Started 24 Jul 2025 18:26:48 (2 days ago), resolved 24 Jul 2025 20:02:09 (2 days ago)
    Minor Incident
    Resolved
    Worldline Fraud expert service

    Please be informed that we have observed temporary perturbation in certain Fraud Expert Scoring functionalities.

    Some of your transactions may be currently processed without Fraud Expert Scoring. However, other fraud prevention services – 3-D Secure, FDM, FDMA Checklist and FDMA Scoring – are operating normally.

    Our dedicated teams are working hard to resolve this matter with utmost urgency. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    RESOLVED: Fraud Expert Scoring perturbation
    Started 25 Jul 2025 16:01:13 (17 hours ago), resolved 25 Jul 2025 16:01:13 (17 hours ago)
    Incident without Impact
    Resolved
    Direct Server to server API
    Worldline Fraud expert service
    Direct Client API
    Direct Hosted Payment Pages
    Direct Hosted Tokenization Pages
    More...

    Please be informed that certain Fraud Expert Scoring functionalities were perturbated on 24-07-2025 between 18:20 CEST and 21:43 CEST.

    Some of your transactions may have been processed without Fraud Expert Scoring during this timeframe.

    We are pleased to announce that the service returned to normal operating conditions.

    Rest assured that other fraud prevention services – 3-D Secure, FDM, FDMA Checklist and FDMA Scoring – continued to operate normally.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Worldline (WLOP) Portals & reporting

    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    SMB Merchant Portal
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (1 year ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (9 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (5 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Back Office Ogone
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (1 year ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (9 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Back Office disruption
    Started 12 Nov 2024 20:59:14 (9 months ago), still ongoing
    Major Incident
    Investigating
    Back Office Ogone

    Please be informed that the Worldline Back Office is temporarily unavailable.

    Our technical teams are working to identify the cause of this interruption and restore service as a matter of urgency.

    We thank you for your understanding.

    Ongoing - Back Office disruption
    Started 30 Oct 2024 14:34:12 (9 months ago), still ongoing
    Major Incident
    Investigating
    Back Office Ogone

    Please be informed that the Worldline Back Office is temporarily unavailable.

    Our technical teams are working to identify the cause of this interruption and restore service as a matter of urgency.

    We thank you for your understanding.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (5 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Back Office perturbation
    Started 19 Feb 2025 21:21:12 (5 months ago), still ongoing
    Major Incident
    Investigating
    Back Office Ogone

    Please be informed that we observed temporary perturbations in the Worldline Back Office.

    Rest assured that our technical teams are working hard to restore the service to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    Back Office perturbation
    Started 23 Feb 2025 22:53:45 (5 months ago), still ongoing
    Major Incident
    Investigating
    Back Office Ogone

    Please be informed that we observed temporary perturbations in the Worldline Back Office.

    Rest assured that our technical teams are working hard to restore the service to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    MyPerformance
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (1 year ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (9 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (5 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Financial clearing and settlement service (Collect)
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (1 year ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (9 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (5 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Support Site (https://epayments-support.ingenico.com/)
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (1 year ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (5 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Worldline (WLOP) Payment methods solutions

    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    AIRPLUS
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (1 year ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (9 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (5 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    AliPay
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (1 year ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (9 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (5 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    American Express
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (1 year ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (9 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (5 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Apple Pay
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (1 year ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (9 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (5 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Bancontact
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (1 year ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (9 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (5 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Belfius Direct Net
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (1 year ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (9 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (5 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Carte bancaire
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (1 year ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (9 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (5 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Service interruption with Mobile Payment
    Started 30 Jun 2025 18:42:40 (26 days ago), still ongoing
    Minor Incident
    Identified
    Carte bancaire

    We would like to inform you about an ongoing issue with Mobile Payment transaction processing from 19:09 CEST on 30-06-2025.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We appreciate your understanding of the matter.

    CBC / KBC Online
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (1 year ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (9 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (5 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Cetelem
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (1 year ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (9 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (5 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Diners Club
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (1 year ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (9 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (5 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    DISCOVER
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (1 year ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (9 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (5 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    EPS
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (1 year ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (9 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (5 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Facilipay
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (1 year ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (9 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (5 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Gift Cards
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (1 year ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (9 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (5 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Giropay
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (1 year ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (9 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (5 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    iDEAL
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (1 year ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (9 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Service interruption with iDeal
    Started 23 Oct 2024 08:53:13 (9 months ago), still ongoing
    Minor Incident
    Identified
    iDEAL

    We would like to inform you about an ongoing issue with iDeal transaction processing as of 10:43 CEST Today, (23/10/2024).

    We are investigating the situation with the highest priority and will update you as soon as more information becomes available.

    Thank you for your patience and understanding.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (5 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    ING Home'Pay
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (1 year ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (9 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (5 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    JCB
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (1 year ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (9 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (5 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Klarna
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (1 year ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (9 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (5 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Maestro
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (1 year ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (9 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (5 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    M&S Budget Card
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (1 year ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (9 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (5 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    M&S Charge Card
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (1 year ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (9 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (5 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    M&S Credit Card
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (1 year ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (9 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (5 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    M&S Debit Card
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (1 year ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (9 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (5 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Mastercard
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (1 year ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (9 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (5 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Multibanco
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (1 year ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (9 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (5 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    PassES
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (1 year ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (9 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (5 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    PayPal
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (1 year ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (9 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (5 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Service interruption with PayPal
    Started 21 Jul 2025 12:35:22 (5 days ago), still ongoing
    Minor Incident
    Identified
    PayPal

    We would like to inform you about an ongoing issue with PayPal transaction processing as from 09:27 CEST on 21/07/2025.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We appreciate your understanding of the matter.

    Service interruption with PayPal
    Started 21 Jul 2025 12:35:32 (5 days ago), resolved 21 Jul 2025 13:11:32 (5 days ago)
    Minor Incident
    Resolved
    PayPal

    We would like to inform you about an ongoing issue with PayPal transaction processing as from 09:27 CEST on 21/07/2025.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We appreciate your understanding of the matter.

    Paysafecard
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (1 year ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (9 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (5 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    PostFinance E-finance
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (1 year ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (9 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (5 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    PostFinance Card
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (1 year ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (9 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (5 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    SEPA Direct Debit
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (1 year ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (9 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (5 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Sofinco
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (1 year ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (9 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (5 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    SOFORT Banking
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (1 year ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (9 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (5 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Spirit Of Cadeau
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (1 year ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (9 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (5 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    TWINT
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (1 year ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (9 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (5 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    VISA
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (1 year ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (9 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (5 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Worldline (WLOP) Payment integrations

    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Direct Server to server API
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (1 year ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (9 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Worldline payment platform perturbation in the TEST environment
    Started 19 Jan 2025 02:01:02 (6 months ago), still ongoing
    Minor Incident
    Identified
    Direct Server to server API
    Direct Client API
    Direct Hosted Payment Pages
    Direct Hosted Tokenization Pages
    Worldline Batch transaction processing
    More...

    We would like to inform you that we observed temporary perturbations for payment processing in the TEST environment of the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (5 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Worldline payment platform perturbation in the TEST environment
    Started 27 Apr 2025 01:07:20 (3 months ago), still ongoing
    Incident without Impact
    Identified
    Direct Server to server API
    Direct Client API
    Direct Hosted Payment Pages
    Direct Hosted Tokenization Pages
    Worldline Batch transaction processing
    More...

    We would like to inform you that we observed temporary perturbations for payment processing in the TEST environment of the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    RESOLVED: Fraud Expert Scoring perturbation
    Started 25 Jul 2025 16:01:13 (17 hours ago), resolved 25 Jul 2025 16:01:13 (17 hours ago)
    Incident without Impact
    Resolved
    Direct Server to server API
    Worldline Fraud expert service
    Direct Client API
    Direct Hosted Payment Pages
    Direct Hosted Tokenization Pages
    More...

    Please be informed that certain Fraud Expert Scoring functionalities were perturbated on 24-07-2025 between 18:20 CEST and 21:43 CEST.

    Some of your transactions may have been processed without Fraud Expert Scoring during this timeframe.

    We are pleased to announce that the service returned to normal operating conditions.

    Rest assured that other fraud prevention services – 3-D Secure, FDM, FDMA Checklist and FDMA Scoring – continued to operate normally.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Direct Client API
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (1 year ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (9 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Worldline payment platform perturbation in the TEST environment
    Started 19 Jan 2025 02:01:02 (6 months ago), still ongoing
    Minor Incident
    Identified
    Direct Server to server API
    Direct Client API
    Direct Hosted Payment Pages
    Direct Hosted Tokenization Pages
    Worldline Batch transaction processing
    More...

    We would like to inform you that we observed temporary perturbations for payment processing in the TEST environment of the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (5 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Worldline payment platform perturbation in the TEST environment
    Started 27 Apr 2025 01:07:20 (3 months ago), still ongoing
    Incident without Impact
    Identified
    Direct Server to server API
    Direct Client API
    Direct Hosted Payment Pages
    Direct Hosted Tokenization Pages
    Worldline Batch transaction processing
    More...

    We would like to inform you that we observed temporary perturbations for payment processing in the TEST environment of the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    RESOLVED: Fraud Expert Scoring perturbation
    Started 25 Jul 2025 16:01:13 (17 hours ago), resolved 25 Jul 2025 16:01:13 (17 hours ago)
    Incident without Impact
    Resolved
    Direct Server to server API
    Worldline Fraud expert service
    Direct Client API
    Direct Hosted Payment Pages
    Direct Hosted Tokenization Pages
    More...

    Please be informed that certain Fraud Expert Scoring functionalities were perturbated on 24-07-2025 between 18:20 CEST and 21:43 CEST.

    Some of your transactions may have been processed without Fraud Expert Scoring during this timeframe.

    We are pleased to announce that the service returned to normal operating conditions.

    Rest assured that other fraud prevention services – 3-D Secure, FDM, FDMA Checklist and FDMA Scoring – continued to operate normally.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Direct Hosted Payment Pages
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (1 year ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (9 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Worldline payment platform perturbation in the TEST environment
    Started 19 Jan 2025 02:01:02 (6 months ago), still ongoing
    Minor Incident
    Identified
    Direct Server to server API
    Direct Client API
    Direct Hosted Payment Pages
    Direct Hosted Tokenization Pages
    Worldline Batch transaction processing
    More...

    We would like to inform you that we observed temporary perturbations for payment processing in the TEST environment of the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (5 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Worldline payment platform perturbation in the TEST environment
    Started 27 Apr 2025 01:07:20 (3 months ago), still ongoing
    Incident without Impact
    Identified
    Direct Server to server API
    Direct Client API
    Direct Hosted Payment Pages
    Direct Hosted Tokenization Pages
    Worldline Batch transaction processing
    More...

    We would like to inform you that we observed temporary perturbations for payment processing in the TEST environment of the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    RESOLVED: Fraud Expert Scoring perturbation
    Started 25 Jul 2025 16:01:13 (17 hours ago), resolved 25 Jul 2025 16:01:13 (17 hours ago)
    Incident without Impact
    Resolved
    Direct Server to server API
    Worldline Fraud expert service
    Direct Client API
    Direct Hosted Payment Pages
    Direct Hosted Tokenization Pages
    More...

    Please be informed that certain Fraud Expert Scoring functionalities were perturbated on 24-07-2025 between 18:20 CEST and 21:43 CEST.

    Some of your transactions may have been processed without Fraud Expert Scoring during this timeframe.

    We are pleased to announce that the service returned to normal operating conditions.

    Rest assured that other fraud prevention services – 3-D Secure, FDM, FDMA Checklist and FDMA Scoring – continued to operate normally.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Direct Hosted Tokenization Pages
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (1 year ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (9 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Worldline payment platform perturbation in the TEST environment
    Started 19 Jan 2025 02:01:02 (6 months ago), still ongoing
    Minor Incident
    Identified
    Direct Server to server API
    Direct Client API
    Direct Hosted Payment Pages
    Direct Hosted Tokenization Pages
    Worldline Batch transaction processing
    More...

    We would like to inform you that we observed temporary perturbations for payment processing in the TEST environment of the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (5 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Worldline payment platform perturbation in the TEST environment
    Started 27 Apr 2025 01:07:20 (3 months ago), still ongoing
    Incident without Impact
    Identified
    Direct Server to server API
    Direct Client API
    Direct Hosted Payment Pages
    Direct Hosted Tokenization Pages
    Worldline Batch transaction processing
    More...

    We would like to inform you that we observed temporary perturbations for payment processing in the TEST environment of the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    RESOLVED: Fraud Expert Scoring perturbation
    Started 25 Jul 2025 16:01:13 (17 hours ago), resolved 25 Jul 2025 16:01:13 (17 hours ago)
    Incident without Impact
    Resolved
    Direct Server to server API
    Worldline Fraud expert service
    Direct Client API
    Direct Hosted Payment Pages
    Direct Hosted Tokenization Pages
    More...

    Please be informed that certain Fraud Expert Scoring functionalities were perturbated on 24-07-2025 between 18:20 CEST and 21:43 CEST.

    Some of your transactions may have been processed without Fraud Expert Scoring during this timeframe.

    We are pleased to announce that the service returned to normal operating conditions.

    Rest assured that other fraud prevention services – 3-D Secure, FDM, FDMA Checklist and FDMA Scoring – continued to operate normally.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Worldline Batch transaction processing
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (1 year ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (9 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Worldline payment platform perturbation in the TEST environment
    Started 19 Jan 2025 02:01:02 (6 months ago), still ongoing
    Minor Incident
    Identified
    Direct Server to server API
    Direct Client API
    Direct Hosted Payment Pages
    Direct Hosted Tokenization Pages
    Worldline Batch transaction processing
    More...

    We would like to inform you that we observed temporary perturbations for payment processing in the TEST environment of the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (5 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Worldline payment platform perturbation in the TEST environment
    Started 27 Apr 2025 01:07:20 (3 months ago), still ongoing
    Incident without Impact
    Identified
    Direct Server to server API
    Direct Client API
    Direct Hosted Payment Pages
    Direct Hosted Tokenization Pages
    Worldline Batch transaction processing
    More...

    We would like to inform you that we observed temporary perturbations for payment processing in the TEST environment of the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    RESOLVED: Fraud Expert Scoring perturbation
    Started 25 Jul 2025 16:01:13 (17 hours ago), resolved 25 Jul 2025 16:01:13 (17 hours ago)
    Incident without Impact
    Resolved
    Direct Server to server API
    Worldline Fraud expert service
    Direct Client API
    Direct Hosted Payment Pages
    Direct Hosted Tokenization Pages
    More...

    Please be informed that certain Fraud Expert Scoring functionalities were perturbated on 24-07-2025 between 18:20 CEST and 21:43 CEST.

    Some of your transactions may have been processed without Fraud Expert Scoring during this timeframe.

    We are pleased to announce that the service returned to normal operating conditions.

    Rest assured that other fraud prevention services – 3-D Secure, FDM, FDMA Checklist and FDMA Scoring – continued to operate normally.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Worldline e-Terminal
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (1 year ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (9 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Worldline payment platform perturbation in the TEST environment
    Started 19 Jan 2025 02:01:02 (6 months ago), still ongoing
    Minor Incident
    Identified
    Direct Server to server API
    Direct Client API
    Direct Hosted Payment Pages
    Direct Hosted Tokenization Pages
    Worldline Batch transaction processing
    More...

    We would like to inform you that we observed temporary perturbations for payment processing in the TEST environment of the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (5 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Worldline payment platform perturbation in the TEST environment
    Started 27 Apr 2025 01:07:20 (3 months ago), still ongoing
    Incident without Impact
    Identified
    Direct Server to server API
    Direct Client API
    Direct Hosted Payment Pages
    Direct Hosted Tokenization Pages
    Worldline Batch transaction processing
    More...

    We would like to inform you that we observed temporary perturbations for payment processing in the TEST environment of the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    RESOLVED: Fraud Expert Scoring perturbation
    Started 25 Jul 2025 16:01:13 (17 hours ago), resolved 25 Jul 2025 16:01:13 (17 hours ago)
    Incident without Impact
    Resolved
    Direct Server to server API
    Worldline Fraud expert service
    Direct Client API
    Direct Hosted Payment Pages
    Direct Hosted Tokenization Pages
    More...

    Please be informed that certain Fraud Expert Scoring functionalities were perturbated on 24-07-2025 between 18:20 CEST and 21:43 CEST.

    Some of your transactions may have been processed without Fraud Expert Scoring during this timeframe.

    We are pleased to announce that the service returned to normal operating conditions.

    Rest assured that other fraud prevention services – 3-D Secure, FDM, FDMA Checklist and FDMA Scoring – continued to operate normally.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Worldline Ecommerce Payment Pages
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (1 year ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (9 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Worldline payment platform perturbation in the TEST environment
    Started 19 Jan 2025 02:01:02 (6 months ago), still ongoing
    Minor Incident
    Identified
    Direct Server to server API
    Direct Client API
    Direct Hosted Payment Pages
    Direct Hosted Tokenization Pages
    Worldline Batch transaction processing
    More...

    We would like to inform you that we observed temporary perturbations for payment processing in the TEST environment of the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (5 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Worldline payment platform perturbation in the TEST environment
    Started 27 Apr 2025 01:07:20 (3 months ago), still ongoing
    Incident without Impact
    Identified
    Direct Server to server API
    Direct Client API
    Direct Hosted Payment Pages
    Direct Hosted Tokenization Pages
    Worldline Batch transaction processing
    More...

    We would like to inform you that we observed temporary perturbations for payment processing in the TEST environment of the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    RESOLVED: Fraud Expert Scoring perturbation
    Started 25 Jul 2025 16:01:13 (17 hours ago), resolved 25 Jul 2025 16:01:13 (17 hours ago)
    Incident without Impact
    Resolved
    Direct Server to server API
    Worldline Fraud expert service
    Direct Client API
    Direct Hosted Payment Pages
    Direct Hosted Tokenization Pages
    More...

    Please be informed that certain Fraud Expert Scoring functionalities were perturbated on 24-07-2025 between 18:20 CEST and 21:43 CEST.

    Some of your transactions may have been processed without Fraud Expert Scoring during this timeframe.

    We are pleased to announce that the service returned to normal operating conditions.

    Rest assured that other fraud prevention services – 3-D Secure, FDM, FDMA Checklist and FDMA Scoring – continued to operate normally.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Worldline DirectLink API's
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (1 year ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (9 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Worldline payment platform perturbation in the TEST environment
    Started 19 Jan 2025 02:01:02 (6 months ago), still ongoing
    Minor Incident
    Identified
    Direct Server to server API
    Direct Client API
    Direct Hosted Payment Pages
    Direct Hosted Tokenization Pages
    Worldline Batch transaction processing
    More...

    We would like to inform you that we observed temporary perturbations for payment processing in the TEST environment of the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (5 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Worldline payment platform perturbation in the TEST environment
    Started 27 Apr 2025 01:07:20 (3 months ago), still ongoing
    Incident without Impact
    Identified
    Direct Server to server API
    Direct Client API
    Direct Hosted Payment Pages
    Direct Hosted Tokenization Pages
    Worldline Batch transaction processing
    More...

    We would like to inform you that we observed temporary perturbations for payment processing in the TEST environment of the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    RESOLVED: Fraud Expert Scoring perturbation
    Started 25 Jul 2025 16:01:13 (17 hours ago), resolved 25 Jul 2025 16:01:13 (17 hours ago)
    Incident without Impact
    Resolved
    Direct Server to server API
    Worldline Fraud expert service
    Direct Client API
    Direct Hosted Payment Pages
    Direct Hosted Tokenization Pages
    More...

    Please be informed that certain Fraud Expert Scoring functionalities were perturbated on 24-07-2025 between 18:20 CEST and 21:43 CEST.

    Some of your transactions may have been processed without Fraud Expert Scoring during this timeframe.

    We are pleased to announce that the service returned to normal operating conditions.

    Rest assured that other fraud prevention services – 3-D Secure, FDM, FDMA Checklist and FDMA Scoring – continued to operate normally.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Worldline FlexCheckout
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    Thu 24
    Fri 25
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (1 year ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (9 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (8 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Worldline payment platform perturbation in the TEST environment
    Started 19 Jan 2025 02:01:02 (6 months ago), still ongoing
    Minor Incident
    Identified
    Direct Server to server API
    Direct Client API
    Direct Hosted Payment Pages
    Direct Hosted Tokenization Pages
    Worldline Batch transaction processing
    More...

    We would like to inform you that we observed temporary perturbations for payment processing in the TEST environment of the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (5 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Worldline payment platform perturbation in the TEST environment
    Started 27 Apr 2025 01:07:20 (3 months ago), still ongoing
    Incident without Impact
    Identified
    Direct Server to server API
    Direct Client API
    Direct Hosted Payment Pages
    Direct Hosted Tokenization Pages
    Worldline Batch transaction processing
    More...

    We would like to inform you that we observed temporary perturbations for payment processing in the TEST environment of the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    RESOLVED: Fraud Expert Scoring perturbation
    Started 25 Jul 2025 16:01:13 (17 hours ago), resolved 25 Jul 2025 16:01:13 (17 hours ago)
    Incident without Impact
    Resolved
    Direct Server to server API
    Worldline Fraud expert service
    Direct Client API
    Direct Hosted Payment Pages
    Direct Hosted Tokenization Pages
    More...

    Please be informed that certain Fraud Expert Scoring functionalities were perturbated on 24-07-2025 between 18:20 CEST and 21:43 CEST.

    Some of your transactions may have been processed without Fraud Expert Scoring during this timeframe.

    We are pleased to announce that the service returned to normal operating conditions.

    Rest assured that other fraud prevention services – 3-D Secure, FDM, FDMA Checklist and FDMA Scoring – continued to operate normally.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.