Worldline (WLOP) status is Operational

Tue 14
Wed 15
Thu 16
Fri 17
Sat 18
Sun 19
Mon 20
now
AIB
Tue 14
Wed 15
Thu 16
Fri 17
Sat 18
Sun 19
Mon 20
now
ANZ Bank
Tue 14
Wed 15
Thu 16
Fri 17
Sat 18
Sun 19
Mon 20
now
Arkea
Tue 14
Wed 15
Thu 16
Fri 17
Sat 18
Sun 19
Mon 20
now
Aurora
Tue 14
Wed 15
Thu 16
Fri 17
Sat 18
Sun 19
Mon 20
now
Banque Postale
Tue 14
Wed 15
Thu 16
Fri 17
Sat 18
Sun 19
Mon 20
now
Bambora
Tue 14
Wed 15
Thu 16
Fri 17
Sat 18
Sun 19
Mon 20
now
Banco Sabadell
Tue 14
Wed 15
Thu 16
Fri 17
Sat 18
Sun 19
Mon 20
now
Last updated 1 minute ago from official status page. Learn more
Stay ahead of Worldline (WLOP) outages
Sign up to create a custom dashboard to monitor the services you rely on. 3,000+ services supported.

Active Incidents

Worldline payment platform perturbation in the TEST environment
Started 19 Jan 2025 02:01:02 (2 days ago), still ongoing
Minor Incident
Identified
Direct Server to server API
Direct Client API
Direct Hosted Payment Pages
Direct Hosted Tokenization Pages
Worldline Batch transaction processing
More...

We would like to inform you that we observed temporary perturbations for payment processing in the TEST environment of the Worldline (WLOP) platform.

A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

An update will be provided shortly.

We sincerely regret any potential inconvenience and appreciate your understanding and patience.

Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
Started 28 Nov 2024 19:36:37 (2 months ago), still ongoing
Minor Incident
Monitoring
AIRPLUS
AIB
Direct Server to server API
SMB Merchant Portal
Worldline Fraud expert service
More...

On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

Impacts are mainly localized in Italy, with some side effects in other markets.

The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

Worldline regrets the situation and any potential inconvenience.

Worldline Global Online Pay perturbation
Started 28 Nov 2024 11:45:31 (2 months ago), still ongoing
Minor Incident
Monitoring
AIRPLUS
AIB
Direct Server to server API
SMB Merchant Portal
Worldline Fraud expert service
More...

Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

We will keep you updated as soon as more information becomes available.

Thank you for your understanding.

Back Office disruption
Started 12 Nov 2024 20:59:14 (2 months ago), still ongoing
Major Incident
Investigating
Back Office Ogone

Please be informed that the Worldline Back Office is temporarily unavailable.

Our technical teams are working to identify the cause of this interruption and restore service as a matter of urgency.

We thank you for your understanding.

Worldline Payment Platform unavailability
Started 4 Nov 2024 09:30:48 (3 months ago), still ongoing
Minor Incident
Identified
AIRPLUS
AIB
Direct Server to server API
SMB Merchant Portal
Worldline Fraud expert service
More...

We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

You will be updated as soon as the activity is restored to normal.

We apologise for any potential inconvenience.

Ongoing - Back Office disruption
Started 30 Oct 2024 14:34:12 (3 months ago), still ongoing
Major Incident
Investigating
Back Office Ogone

Please be informed that the Worldline Back Office is temporarily unavailable.

Our technical teams are working to identify the cause of this interruption and restore service as a matter of urgency.

We thank you for your understanding.

Worldline Global Online Pay Platform
Started 23 Oct 2024 23:22:54 (3 months ago), still ongoing
Minor Incident
Identified
Worldline

We would like to inform you about an ongoing issue with Worldline Global Online Pay Platform - Processing Time Increase as of 00:18 CEST on 24/10/2024.

We are investigating the situation with the highest priority and will update you as soon as more information becomes available.

Thank you for your patience and understanding.

Service interruption with iDeal
Started 23 Oct 2024 08:53:13 (3 months ago), still ongoing
Minor Incident
Identified
iDEAL

We would like to inform you about an ongoing issue with iDeal transaction processing as of 10:43 CEST Today, (23/10/2024).

We are investigating the situation with the highest priority and will update you as soon as more information becomes available.

Thank you for your patience and understanding.

Ongoing - Worldline Slow Response Time
Started 11 Jul 2024 07:42:20 (6 months ago), still ongoing
Minor Incident
Investigating
AIRPLUS
AIB
Direct Server to server API
SMB Merchant Portal
Worldline Fraud expert service
More...

Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

We will update you as soon as the activity is restored.

We apologise for any potential inconvenience.

Recently Resolved Incidents

Resolved - Worldline Slow Response Time
Started 20 Jan 2025 10:45:53 (14 hours ago), resolved 20 Jan 2025 10:45:53 (14 hours ago)
Incident without Impact
Resolved
AIRPLUS
AIB
Direct Server to server API
SMB Merchant Portal
Worldline Fraud expert service
More...

We would like to inform you that your customers may have experienced time-outs or higher than expected latency for processing transactions between 10:25 and 10:57 CET (20/01/2025).

All transactions that were not affected by a time-out have been successfully processed and have the correct statuses.

The service has been restored to normal operating conditions.

We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

Worldline (WLOP) Outage Survival Guide

A step-by-step guide to help you survive a Worldline (WLOP) outage
NaN%

    Worldline (WLOP) Components

    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now

    Worldline (WLOP) Acquiring solutions

    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    AIB
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (6 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (3 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (2 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (2 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Resolved - Worldline Slow Response Time
    Started 20 Jan 2025 10:45:53 (14 hours ago), resolved 20 Jan 2025 10:45:53 (14 hours ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that your customers may have experienced time-outs or higher than expected latency for processing transactions between 10:25 and 10:57 CET (20/01/2025).

    All transactions that were not affected by a time-out have been successfully processed and have the correct statuses.

    The service has been restored to normal operating conditions.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    ANZ Bank
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (6 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (3 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (2 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (2 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Resolved - Worldline Slow Response Time
    Started 20 Jan 2025 10:45:53 (14 hours ago), resolved 20 Jan 2025 10:45:53 (14 hours ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that your customers may have experienced time-outs or higher than expected latency for processing transactions between 10:25 and 10:57 CET (20/01/2025).

    All transactions that were not affected by a time-out have been successfully processed and have the correct statuses.

    The service has been restored to normal operating conditions.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Arkea
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (6 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (3 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (2 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (2 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Resolved - Worldline Slow Response Time
    Started 20 Jan 2025 10:45:53 (14 hours ago), resolved 20 Jan 2025 10:45:53 (14 hours ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that your customers may have experienced time-outs or higher than expected latency for processing transactions between 10:25 and 10:57 CET (20/01/2025).

    All transactions that were not affected by a time-out have been successfully processed and have the correct statuses.

    The service has been restored to normal operating conditions.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Aurora
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (6 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (3 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (2 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (2 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Resolved - Worldline Slow Response Time
    Started 20 Jan 2025 10:45:53 (14 hours ago), resolved 20 Jan 2025 10:45:53 (14 hours ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that your customers may have experienced time-outs or higher than expected latency for processing transactions between 10:25 and 10:57 CET (20/01/2025).

    All transactions that were not affected by a time-out have been successfully processed and have the correct statuses.

    The service has been restored to normal operating conditions.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Banque Postale
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (6 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (3 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (2 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (2 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Resolved - Worldline Slow Response Time
    Started 20 Jan 2025 10:45:53 (14 hours ago), resolved 20 Jan 2025 10:45:53 (14 hours ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that your customers may have experienced time-outs or higher than expected latency for processing transactions between 10:25 and 10:57 CET (20/01/2025).

    All transactions that were not affected by a time-out have been successfully processed and have the correct statuses.

    The service has been restored to normal operating conditions.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Bambora
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (6 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (3 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (2 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (2 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Resolved - Worldline Slow Response Time
    Started 20 Jan 2025 10:45:53 (14 hours ago), resolved 20 Jan 2025 10:45:53 (14 hours ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that your customers may have experienced time-outs or higher than expected latency for processing transactions between 10:25 and 10:57 CET (20/01/2025).

    All transactions that were not affected by a time-out have been successfully processed and have the correct statuses.

    The service has been restored to normal operating conditions.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Banco Sabadell
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (6 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (3 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (2 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (2 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Resolved - Worldline Slow Response Time
    Started 20 Jan 2025 10:45:53 (14 hours ago), resolved 20 Jan 2025 10:45:53 (14 hours ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that your customers may have experienced time-outs or higher than expected latency for processing transactions between 10:25 and 10:57 CET (20/01/2025).

    All transactions that were not affected by a time-out have been successfully processed and have the correct statuses.

    The service has been restored to normal operating conditions.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Banque Populaire, Caisse d'Epargne, BRED
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (6 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (3 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (2 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (2 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Resolved - Worldline Slow Response Time
    Started 20 Jan 2025 10:45:53 (14 hours ago), resolved 20 Jan 2025 10:45:53 (14 hours ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that your customers may have experienced time-outs or higher than expected latency for processing transactions between 10:25 and 10:57 CET (20/01/2025).

    All transactions that were not affected by a time-out have been successfully processed and have the correct statuses.

    The service has been restored to normal operating conditions.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Barclays
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (6 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (3 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (2 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (2 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Resolved - Worldline Slow Response Time
    Started 20 Jan 2025 10:45:53 (14 hours ago), resolved 20 Jan 2025 10:45:53 (14 hours ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that your customers may have experienced time-outs or higher than expected latency for processing transactions between 10:25 and 10:57 CET (20/01/2025).

    All transactions that were not affected by a time-out have been successfully processed and have the correct statuses.

    The service has been restored to normal operating conditions.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    BBVA
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (6 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (3 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (2 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (2 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Resolved - Worldline Slow Response Time
    Started 20 Jan 2025 10:45:53 (14 hours ago), resolved 20 Jan 2025 10:45:53 (14 hours ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that your customers may have experienced time-outs or higher than expected latency for processing transactions between 10:25 and 10:57 CET (20/01/2025).

    All transactions that were not affected by a time-out have been successfully processed and have the correct statuses.

    The service has been restored to normal operating conditions.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    BNG Bank
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (6 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (3 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (2 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (2 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Resolved - Worldline Slow Response Time
    Started 20 Jan 2025 10:45:53 (14 hours ago), resolved 20 Jan 2025 10:45:53 (14 hours ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that your customers may have experienced time-outs or higher than expected latency for processing transactions between 10:25 and 10:57 CET (20/01/2025).

    All transactions that were not affected by a time-out have been successfully processed and have the correct statuses.

    The service has been restored to normal operating conditions.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    BNL Positivity
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (6 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (3 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (2 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (2 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Resolved - Worldline Slow Response Time
    Started 20 Jan 2025 10:45:53 (14 hours ago), resolved 20 Jan 2025 10:45:53 (14 hours ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that your customers may have experienced time-outs or higher than expected latency for processing transactions between 10:25 and 10:57 CET (20/01/2025).

    All transactions that were not affected by a time-out have been successfully processed and have the correct statuses.

    The service has been restored to normal operating conditions.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    BNP Paribas
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (6 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (3 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (2 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (2 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Resolved - Worldline Slow Response Time
    Started 20 Jan 2025 10:45:53 (14 hours ago), resolved 20 Jan 2025 10:45:53 (14 hours ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that your customers may have experienced time-outs or higher than expected latency for processing transactions between 10:25 and 10:57 CET (20/01/2025).

    All transactions that were not affected by a time-out have been successfully processed and have the correct statuses.

    The service has been restored to normal operating conditions.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    BS Payone
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (6 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (3 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (2 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (2 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Resolved - Worldline Slow Response Time
    Started 20 Jan 2025 10:45:53 (14 hours ago), resolved 20 Jan 2025 10:45:53 (14 hours ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that your customers may have experienced time-outs or higher than expected latency for processing transactions between 10:25 and 10:57 CET (20/01/2025).

    All transactions that were not affected by a time-out have been successfully processed and have the correct statuses.

    The service has been restored to normal operating conditions.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Caisse d’Epargne
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (6 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (3 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (2 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (2 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Resolved - Worldline Slow Response Time
    Started 20 Jan 2025 10:45:53 (14 hours ago), resolved 20 Jan 2025 10:45:53 (14 hours ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that your customers may have experienced time-outs or higher than expected latency for processing transactions between 10:25 and 10:57 CET (20/01/2025).

    All transactions that were not affected by a time-out have been successfully processed and have the correct statuses.

    The service has been restored to normal operating conditions.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Caixa Catalunya
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (6 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (3 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (2 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (2 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Resolved - Worldline Slow Response Time
    Started 20 Jan 2025 10:45:53 (14 hours ago), resolved 20 Jan 2025 10:45:53 (14 hours ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that your customers may have experienced time-outs or higher than expected latency for processing transactions between 10:25 and 10:57 CET (20/01/2025).

    All transactions that were not affected by a time-out have been successfully processed and have the correct statuses.

    The service has been restored to normal operating conditions.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Card Complete
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (6 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (3 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (2 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (2 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Resolved - Worldline Slow Response Time
    Started 20 Jan 2025 10:45:53 (14 hours ago), resolved 20 Jan 2025 10:45:53 (14 hours ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that your customers may have experienced time-outs or higher than expected latency for processing transactions between 10:25 and 10:57 CET (20/01/2025).

    All transactions that were not affected by a time-out have been successfully processed and have the correct statuses.

    The service has been restored to normal operating conditions.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Carrefour Banque
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (6 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (2 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (2 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Resolved - Worldline Slow Response Time
    Started 20 Jan 2025 10:45:53 (14 hours ago), resolved 20 Jan 2025 10:45:53 (14 hours ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that your customers may have experienced time-outs or higher than expected latency for processing transactions between 10:25 and 10:57 CET (20/01/2025).

    All transactions that were not affected by a time-out have been successfully processed and have the correct statuses.

    The service has been restored to normal operating conditions.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Cielo
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (6 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (3 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (2 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (2 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Resolved - Worldline Slow Response Time
    Started 20 Jan 2025 10:45:53 (14 hours ago), resolved 20 Jan 2025 10:45:53 (14 hours ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that your customers may have experienced time-outs or higher than expected latency for processing transactions between 10:25 and 10:57 CET (20/01/2025).

    All transactions that were not affected by a time-out have been successfully processed and have the correct statuses.

    The service has been restored to normal operating conditions.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    CMI
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (6 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (3 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (2 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (2 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Resolved - Worldline Slow Response Time
    Started 20 Jan 2025 10:45:53 (14 hours ago), resolved 20 Jan 2025 10:45:53 (14 hours ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that your customers may have experienced time-outs or higher than expected latency for processing transactions between 10:25 and 10:57 CET (20/01/2025).

    All transactions that were not affected by a time-out have been successfully processed and have the correct statuses.

    The service has been restored to normal operating conditions.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Crédit du Nord
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (6 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (3 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (2 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (2 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Resolved - Worldline Slow Response Time
    Started 20 Jan 2025 10:45:53 (14 hours ago), resolved 20 Jan 2025 10:45:53 (14 hours ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that your customers may have experienced time-outs or higher than expected latency for processing transactions between 10:25 and 10:57 CET (20/01/2025).

    All transactions that were not affected by a time-out have been successfully processed and have the correct statuses.

    The service has been restored to normal operating conditions.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Chase Paymentech
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (6 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (3 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (2 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (2 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Resolved - Worldline Slow Response Time
    Started 20 Jan 2025 10:45:53 (14 hours ago), resolved 20 Jan 2025 10:45:53 (14 hours ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that your customers may have experienced time-outs or higher than expected latency for processing transactions between 10:25 and 10:57 CET (20/01/2025).

    All transactions that were not affected by a time-out have been successfully processed and have the correct statuses.

    The service has been restored to normal operating conditions.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Crédit Agricole
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (6 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (3 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (2 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (2 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Resolved - Worldline Slow Response Time
    Started 20 Jan 2025 10:45:53 (14 hours ago), resolved 20 Jan 2025 10:45:53 (14 hours ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that your customers may have experienced time-outs or higher than expected latency for processing transactions between 10:25 and 10:57 CET (20/01/2025).

    All transactions that were not affected by a time-out have been successfully processed and have the correct statuses.

    The service has been restored to normal operating conditions.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Crédit Mutuel, CIC, BECM
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (6 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (3 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (2 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (2 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Resolved - Worldline Slow Response Time
    Started 20 Jan 2025 10:45:53 (14 hours ago), resolved 20 Jan 2025 10:45:53 (14 hours ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that your customers may have experienced time-outs or higher than expected latency for processing transactions between 10:25 and 10:57 CET (20/01/2025).

    All transactions that were not affected by a time-out have been successfully processed and have the correct statuses.

    The service has been restored to normal operating conditions.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    COFIDIS
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (6 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (3 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (2 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (2 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Resolved - Worldline Slow Response Time
    Started 20 Jan 2025 10:45:53 (14 hours ago), resolved 20 Jan 2025 10:45:53 (14 hours ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that your customers may have experienced time-outs or higher than expected latency for processing transactions between 10:25 and 10:57 CET (20/01/2025).

    All transactions that were not affected by a time-out have been successfully processed and have the correct statuses.

    The service has been restored to normal operating conditions.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Cofinoga
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (6 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (3 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (2 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (2 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Resolved - Worldline Slow Response Time
    Started 20 Jan 2025 10:45:53 (14 hours ago), resolved 20 Jan 2025 10:45:53 (14 hours ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that your customers may have experienced time-outs or higher than expected latency for processing transactions between 10:25 and 10:57 CET (20/01/2025).

    All transactions that were not affected by a time-out have been successfully processed and have the correct statuses.

    The service has been restored to normal operating conditions.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Concardis
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (6 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (3 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (2 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (2 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Resolved - Worldline Slow Response Time
    Started 20 Jan 2025 10:45:53 (14 hours ago), resolved 20 Jan 2025 10:45:53 (14 hours ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that your customers may have experienced time-outs or higher than expected latency for processing transactions between 10:25 and 10:57 CET (20/01/2025).

    All transactions that were not affected by a time-out have been successfully processed and have the correct statuses.

    The service has been restored to normal operating conditions.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Elavon
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (6 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (3 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (2 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (2 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Resolved - Worldline Slow Response Time
    Started 20 Jan 2025 10:45:53 (14 hours ago), resolved 20 Jan 2025 10:45:53 (14 hours ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that your customers may have experienced time-outs or higher than expected latency for processing transactions between 10:25 and 10:57 CET (20/01/2025).

    All transactions that were not affected by a time-out have been successfully processed and have the correct statuses.

    The service has been restored to normal operating conditions.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Europabank
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (6 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (3 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (2 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (2 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Resolved - Worldline Slow Response Time
    Started 20 Jan 2025 10:45:53 (14 hours ago), resolved 20 Jan 2025 10:45:53 (14 hours ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that your customers may have experienced time-outs or higher than expected latency for processing transactions between 10:25 and 10:57 CET (20/01/2025).

    All transactions that were not affected by a time-out have been successfully processed and have the correct statuses.

    The service has been restored to normal operating conditions.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    European Merchant Services (EMS)
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (6 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (3 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (2 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (2 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Resolved - Worldline Slow Response Time
    Started 20 Jan 2025 10:45:53 (14 hours ago), resolved 20 Jan 2025 10:45:53 (14 hours ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that your customers may have experienced time-outs or higher than expected latency for processing transactions between 10:25 and 10:57 CET (20/01/2025).

    All transactions that were not affected by a time-out have been successfully processed and have the correct statuses.

    The service has been restored to normal operating conditions.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Evo Payments
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (6 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (3 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (2 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (2 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Resolved - Worldline Slow Response Time
    Started 20 Jan 2025 10:45:53 (14 hours ago), resolved 20 Jan 2025 10:45:53 (14 hours ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that your customers may have experienced time-outs or higher than expected latency for processing transactions between 10:25 and 10:57 CET (20/01/2025).

    All transactions that were not affected by a time-out have been successfully processed and have the correct statuses.

    The service has been restored to normal operating conditions.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    First Data (Merchant Solutions)
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (6 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (3 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (2 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (2 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Resolved - Worldline Slow Response Time
    Started 20 Jan 2025 10:45:53 (14 hours ago), resolved 20 Jan 2025 10:45:53 (14 hours ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that your customers may have experienced time-outs or higher than expected latency for processing transactions between 10:25 and 10:57 CET (20/01/2025).

    All transactions that were not affected by a time-out have been successfully processed and have the correct statuses.

    The service has been restored to normal operating conditions.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Global Payments
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (6 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (3 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (2 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (2 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Resolved - Worldline Slow Response Time
    Started 20 Jan 2025 10:45:53 (14 hours ago), resolved 20 Jan 2025 10:45:53 (14 hours ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that your customers may have experienced time-outs or higher than expected latency for processing transactions between 10:25 and 10:57 CET (20/01/2025).

    All transactions that were not affected by a time-out have been successfully processed and have the correct statuses.

    The service has been restored to normal operating conditions.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    HSBC
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (6 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (3 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (2 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (2 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service