Worldline (WLOP) Status
Real-time updates of Worldline (WLOP) issues and outages
Worldline (WLOP) status is Operational
AIB
ANZ Bank
Arkea
Aurora
Banque Postale
Bambora
Banco Sabadell
Active Incidents
Please be informed that the Worldline Back Office is temporarily unavailable.
Our technical teams are working to identify the cause of this interruption and restore service as a matter of urgency.
We thank you for your understanding.
We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.
A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.
You will be updated as soon as the activity is restored to normal.
We apologise for any potential inconvenience.
Please be informed that the Worldline Back Office is temporarily unavailable.
Our technical teams are working to identify the cause of this interruption and restore service as a matter of urgency.
We thank you for your understanding.
We would like to inform you about an ongoing issue with Worldline Global Online Pay Platform - Processing Time Increase as of 00:18 CEST on 24/10/2024.
We are investigating the situation with the highest priority and will update you as soon as more information becomes available.
Thank you for your patience and understanding.
We would like to inform you about an ongoing issue with iDeal transaction processing as of 10:43 CEST Today, (23/10/2024).
We are investigating the situation with the highest priority and will update you as soon as more information becomes available.
Thank you for your patience and understanding.
Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).
Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.
We will update you as soon as the activity is restored.
We apologise for any potential inconvenience.
Recently Resolved Incidents
We would like to inform you about an ongoing issue with Bancontact transaction processing as of 09:01 CET today, (19/11/2024).
We are investigating the situation with the highest priority and will update you as soon as more information becomes available.
Thank you for your patience and understanding.
Please be informed about a synchronization issue that took place between 08/11/2024 at 10:00 until 14/11/2024 at 17:35 CET, affecting Omnichannel customers in PREPRODUCTION environment. As a result, customers could experience a delay in viewing transactions.
We confirm that the situation is back to normal operating conditions and as of 14/11/2024 17:35 CET and transactions are displayed as usual.
We also confirm that there has been no impact in the PRODUCTION environment.
Thank you for your understanding.
Our systems have detected that some of the Worldline transactions starting from 14/11/2024 08:00 CET might not have been settled correctly.
Due to this, the funds associated with the transactions concerned will be credited to your account later than usual.
Our technical teams are working to resolve this matter with the highest priority. We will update you as soon as more information becomes available.
We are sorry for the inconvenience that this may cause.
Worldline (WLOP) Outage Survival Guide
Worldline (WLOP) Components
Worldline (WLOP) Acquiring solutions
AIB
Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).
Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.
We will update you as soon as the activity is restored.
We apologise for any potential inconvenience.
We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.
A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.
You will be updated as soon as the activity is restored to normal.
We apologise for any potential inconvenience.
Please be informed about a synchronization issue that took place between 08/11/2024 at 10:00 until 14/11/2024 at 17:35 CET, affecting Omnichannel customers in PREPRODUCTION environment. As a result, customers could experience a delay in viewing transactions.
We confirm that the situation is back to normal operating conditions and as of 14/11/2024 17:35 CET and transactions are displayed as usual.
We also confirm that there has been no impact in the PRODUCTION environment.
Thank you for your understanding.
ANZ Bank
Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).
Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.
We will update you as soon as the activity is restored.
We apologise for any potential inconvenience.
We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.
A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.
You will be updated as soon as the activity is restored to normal.
We apologise for any potential inconvenience.
Please be informed about a synchronization issue that took place between 08/11/2024 at 10:00 until 14/11/2024 at 17:35 CET, affecting Omnichannel customers in PREPRODUCTION environment. As a result, customers could experience a delay in viewing transactions.
We confirm that the situation is back to normal operating conditions and as of 14/11/2024 17:35 CET and transactions are displayed as usual.
We also confirm that there has been no impact in the PRODUCTION environment.
Thank you for your understanding.
Arkea
Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).
Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.
We will update you as soon as the activity is restored.
We apologise for any potential inconvenience.
We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.
A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.
You will be updated as soon as the activity is restored to normal.
We apologise for any potential inconvenience.
Please be informed about a synchronization issue that took place between 08/11/2024 at 10:00 until 14/11/2024 at 17:35 CET, affecting Omnichannel customers in PREPRODUCTION environment. As a result, customers could experience a delay in viewing transactions.
We confirm that the situation is back to normal operating conditions and as of 14/11/2024 17:35 CET and transactions are displayed as usual.
We also confirm that there has been no impact in the PRODUCTION environment.
Thank you for your understanding.
Aurora
Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).
Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.
We will update you as soon as the activity is restored.
We apologise for any potential inconvenience.
We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.
A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.
You will be updated as soon as the activity is restored to normal.
We apologise for any potential inconvenience.
Please be informed about a synchronization issue that took place between 08/11/2024 at 10:00 until 14/11/2024 at 17:35 CET, affecting Omnichannel customers in PREPRODUCTION environment. As a result, customers could experience a delay in viewing transactions.
We confirm that the situation is back to normal operating conditions and as of 14/11/2024 17:35 CET and transactions are displayed as usual.
We also confirm that there has been no impact in the PRODUCTION environment.
Thank you for your understanding.
Banque Postale
Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).
Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.
We will update you as soon as the activity is restored.
We apologise for any potential inconvenience.
We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.
A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.
You will be updated as soon as the activity is restored to normal.
We apologise for any potential inconvenience.
Please be informed about a synchronization issue that took place between 08/11/2024 at 10:00 until 14/11/2024 at 17:35 CET, affecting Omnichannel customers in PREPRODUCTION environment. As a result, customers could experience a delay in viewing transactions.
We confirm that the situation is back to normal operating conditions and as of 14/11/2024 17:35 CET and transactions are displayed as usual.
We also confirm that there has been no impact in the PRODUCTION environment.
Thank you for your understanding.
Bambora
Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).
Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.
We will update you as soon as the activity is restored.
We apologise for any potential inconvenience.
We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.
A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.
You will be updated as soon as the activity is restored to normal.
We apologise for any potential inconvenience.
Please be informed about a synchronization issue that took place between 08/11/2024 at 10:00 until 14/11/2024 at 17:35 CET, affecting Omnichannel customers in PREPRODUCTION environment. As a result, customers could experience a delay in viewing transactions.
We confirm that the situation is back to normal operating conditions and as of 14/11/2024 17:35 CET and transactions are displayed as usual.
We also confirm that there has been no impact in the PRODUCTION environment.
Thank you for your understanding.
Banco Sabadell
Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).
Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.
We will update you as soon as the activity is restored.
We apologise for any potential inconvenience.
We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.
A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.
You will be updated as soon as the activity is restored to normal.
We apologise for any potential inconvenience.
Please be informed about a synchronization issue that took place between 08/11/2024 at 10:00 until 14/11/2024 at 17:35 CET, affecting Omnichannel customers in PREPRODUCTION environment. As a result, customers could experience a delay in viewing transactions.
We confirm that the situation is back to normal operating conditions and as of 14/11/2024 17:35 CET and transactions are displayed as usual.
We also confirm that there has been no impact in the PRODUCTION environment.
Thank you for your understanding.
Banque Populaire, Caisse d'Epargne, BRED
Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).
Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.
We will update you as soon as the activity is restored.
We apologise for any potential inconvenience.
We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.
A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.
You will be updated as soon as the activity is restored to normal.
We apologise for any potential inconvenience.
Please be informed about a synchronization issue that took place between 08/11/2024 at 10:00 until 14/11/2024 at 17:35 CET, affecting Omnichannel customers in PREPRODUCTION environment. As a result, customers could experience a delay in viewing transactions.
We confirm that the situation is back to normal operating conditions and as of 14/11/2024 17:35 CET and transactions are displayed as usual.
We also confirm that there has been no impact in the PRODUCTION environment.
Thank you for your understanding.
Barclays
Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).
Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.
We will update you as soon as the activity is restored.
We apologise for any potential inconvenience.
We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.
A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.
You will be updated as soon as the activity is restored to normal.
We apologise for any potential inconvenience.
Please be informed about a synchronization issue that took place between 08/11/2024 at 10:00 until 14/11/2024 at 17:35 CET, affecting Omnichannel customers in PREPRODUCTION environment. As a result, customers could experience a delay in viewing transactions.
We confirm that the situation is back to normal operating conditions and as of 14/11/2024 17:35 CET and transactions are displayed as usual.
We also confirm that there has been no impact in the PRODUCTION environment.
Thank you for your understanding.
BBVA
Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).
Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.
We will update you as soon as the activity is restored.
We apologise for any potential inconvenience.
We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.
A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.
You will be updated as soon as the activity is restored to normal.
We apologise for any potential inconvenience.
Please be informed about a synchronization issue that took place between 08/11/2024 at 10:00 until 14/11/2024 at 17:35 CET, affecting Omnichannel customers in PREPRODUCTION environment. As a result, customers could experience a delay in viewing transactions.
We confirm that the situation is back to normal operating conditions and as of 14/11/2024 17:35 CET and transactions are displayed as usual.
We also confirm that there has been no impact in the PRODUCTION environment.
Thank you for your understanding.
BNG Bank
Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).
Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.
We will update you as soon as the activity is restored.
We apologise for any potential inconvenience.
We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.
A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.
You will be updated as soon as the activity is restored to normal.
We apologise for any potential inconvenience.
Please be informed about a synchronization issue that took place between 08/11/2024 at 10:00 until 14/11/2024 at 17:35 CET, affecting Omnichannel customers in PREPRODUCTION environment. As a result, customers could experience a delay in viewing transactions.
We confirm that the situation is back to normal operating conditions and as of 14/11/2024 17:35 CET and transactions are displayed as usual.
We also confirm that there has been no impact in the PRODUCTION environment.
Thank you for your understanding.
BNL Positivity
Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).
Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.
We will update you as soon as the activity is restored.
We apologise for any potential inconvenience.
We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.
A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.
You will be updated as soon as the activity is restored to normal.
We apologise for any potential inconvenience.
Please be informed about a synchronization issue that took place between 08/11/2024 at 10:00 until 14/11/2024 at 17:35 CET, affecting Omnichannel customers in PREPRODUCTION environment. As a result, customers could experience a delay in viewing transactions.
We confirm that the situation is back to normal operating conditions and as of 14/11/2024 17:35 CET and transactions are displayed as usual.
We also confirm that there has been no impact in the PRODUCTION environment.
Thank you for your understanding.
BNP Paribas
Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).
Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.
We will update you as soon as the activity is restored.
We apologise for any potential inconvenience.
We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.
A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.
You will be updated as soon as the activity is restored to normal.
We apologise for any potential inconvenience.
Please be informed about a synchronization issue that took place between 08/11/2024 at 10:00 until 14/11/2024 at 17:35 CET, affecting Omnichannel customers in PREPRODUCTION environment. As a result, customers could experience a delay in viewing transactions.
We confirm that the situation is back to normal operating conditions and as of 14/11/2024 17:35 CET and transactions are displayed as usual.
We also confirm that there has been no impact in the PRODUCTION environment.
Thank you for your understanding.
BS Payone
Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).
Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.
We will update you as soon as the activity is restored.
We apologise for any potential inconvenience.
We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.
A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.
You will be updated as soon as the activity is restored to normal.
We apologise for any potential inconvenience.
Please be informed about a synchronization issue that took place between 08/11/2024 at 10:00 until 14/11/2024 at 17:35 CET, affecting Omnichannel customers in PREPRODUCTION environment. As a result, customers could experience a delay in viewing transactions.
We confirm that the situation is back to normal operating conditions and as of 14/11/2024 17:35 CET and transactions are displayed as usual.
We also confirm that there has been no impact in the PRODUCTION environment.
Thank you for your understanding.
Caisse d’Epargne
Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).
Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.
We will update you as soon as the activity is restored.
We apologise for any potential inconvenience.
We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.
A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.
You will be updated as soon as the activity is restored to normal.
We apologise for any potential inconvenience.
Please be informed about a synchronization issue that took place between 08/11/2024 at 10:00 until 14/11/2024 at 17:35 CET, affecting Omnichannel customers in PREPRODUCTION environment. As a result, customers could experience a delay in viewing transactions.
We confirm that the situation is back to normal operating conditions and as of 14/11/2024 17:35 CET and transactions are displayed as usual.
We also confirm that there has been no impact in the PRODUCTION environment.
Thank you for your understanding.
Caixa Catalunya
Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).
Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.
We will update you as soon as the activity is restored.
We apologise for any potential inconvenience.
We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.
A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.
You will be updated as soon as the activity is restored to normal.
We apologise for any potential inconvenience.
Please be informed about a synchronization issue that took place between 08/11/2024 at 10:00 until 14/11/2024 at 17:35 CET, affecting Omnichannel customers in PREPRODUCTION environment. As a result, customers could experience a delay in viewing transactions.
We confirm that the situation is back to normal operating conditions and as of 14/11/2024 17:35 CET and transactions are displayed as usual.
We also confirm that there has been no impact in the PRODUCTION environment.
Thank you for your understanding.
Card Complete
Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).
Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.
We will update you as soon as the activity is restored.
We apologise for any potential inconvenience.
We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.
A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.
You will be updated as soon as the activity is restored to normal.
We apologise for any potential inconvenience.
Please be informed about a synchronization issue that took place between 08/11/2024 at 10:00 until 14/11/2024 at 17:35 CET, affecting Omnichannel customers in PREPRODUCTION environment. As a result, customers could experience a delay in viewing transactions.
We confirm that the situation is back to normal operating conditions and as of 14/11/2024 17:35 CET and transactions are displayed as usual.
We also confirm that there has been no impact in the PRODUCTION environment.
Thank you for your understanding.
Carrefour Banque
Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).
Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.
We will update you as soon as the activity is restored.
We apologise for any potential inconvenience.
Please be informed about a synchronization issue that took place between 08/11/2024 at 10:00 until 14/11/2024 at 17:35 CET, affecting Omnichannel customers in PREPRODUCTION environment. As a result, customers could experience a delay in viewing transactions.
We confirm that the situation is back to normal operating conditions and as of 14/11/2024 17:35 CET and transactions are displayed as usual.
We also confirm that there has been no impact in the PRODUCTION environment.
Thank you for your understanding.
Cielo
Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).
Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.
We will update you as soon as the activity is restored.
We apologise for any potential inconvenience.
We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.
A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.
You will be updated as soon as the activity is restored to normal.
We apologise for any potential inconvenience.
Please be informed about a synchronization issue that took place between 08/11/2024 at 10:00 until 14/11/2024 at 17:35 CET, affecting Omnichannel customers in PREPRODUCTION environment. As a result, customers could experience a delay in viewing transactions.
We confirm that the situation is back to normal operating conditions and as of 14/11/2024 17:35 CET and transactions are displayed as usual.
We also confirm that there has been no impact in the PRODUCTION environment.
Thank you for your understanding.
CMI
Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).
Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.
We will update you as soon as the activity is restored.
We apologise for any potential inconvenience.
We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.
A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.
You will be updated as soon as the activity is restored to normal.
We apologise for any potential inconvenience.
Please be informed about a synchronization issue that took place between 08/11/2024 at 10:00 until 14/11/2024 at 17:35 CET, affecting Omnichannel customers in PREPRODUCTION environment. As a result, customers could experience a delay in viewing transactions.
We confirm that the situation is back to normal operating conditions and as of 14/11/2024 17:35 CET and transactions are displayed as usual.
We also confirm that there has been no impact in the PRODUCTION environment.
Thank you for your understanding.
Crédit du Nord
Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).
Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.
We will update you as soon as the activity is restored.
We apologise for any potential inconvenience.
We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.
A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.
You will be updated as soon as the activity is restored to normal.
We apologise for any potential inconvenience.
Please be informed about a synchronization issue that took place between 08/11/2024 at 10:00 until 14/11/2024 at 17:35 CET, affecting Omnichannel customers in PREPRODUCTION environment. As a result, customers could experience a delay in viewing transactions.
We confirm that the situation is back to normal operating conditions and as of 14/11/2024 17:35 CET and transactions are displayed as usual.
We also confirm that there has been no impact in the PRODUCTION environment.
Thank you for your understanding.
Chase Paymentech
Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).
Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.
We will update you as soon as the activity is restored.
We apologise for any potential inconvenience.
We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.
A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.
You will be updated as soon as the activity is restored to normal.
We apologise for any potential inconvenience.
Please be informed about a synchronization issue that took place between 08/11/2024 at 10:00 until 14/11/2024 at 17:35 CET, affecting Omnichannel customers in PREPRODUCTION environment. As a result, customers could experience a delay in viewing transactions.
We confirm that the situation is back to normal operating conditions and as of 14/11/2024 17:35 CET and transactions are displayed as usual.
We also confirm that there has been no impact in the PRODUCTION environment.
Thank you for your understanding.
Crédit Agricole
Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).
Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.
We will update you as soon as the activity is restored.
We apologise for any potential inconvenience.
We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.
A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.
You will be updated as soon as the activity is restored to normal.
We apologise for any potential inconvenience.
Please be informed about a synchronization issue that took place between 08/11/2024 at 10:00 until 14/11/2024 at 17:35 CET, affecting Omnichannel customers in PREPRODUCTION environment. As a result, customers could experience a delay in viewing transactions.
We confirm that the situation is back to normal operating conditions and as of 14/11/2024 17:35 CET and transactions are displayed as usual.
We also confirm that there has been no impact in the PRODUCTION environment.
Thank you for your understanding.
Crédit Mutuel, CIC, BECM
Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).
Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.
We will update you as soon as the activity is restored.
We apologise for any potential inconvenience.
We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.
A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.
You will be updated as soon as the activity is restored to normal.
We apologise for any potential inconvenience.
Please be informed about a synchronization issue that took place between 08/11/2024 at 10:00 until 14/11/2024 at 17:35 CET, affecting Omnichannel customers in PREPRODUCTION environment. As a result, customers could experience a delay in viewing transactions.
We confirm that the situation is back to normal operating conditions and as of 14/11/2024 17:35 CET and transactions are displayed as usual.
We also confirm that there has been no impact in the PRODUCTION environment.
Thank you for your understanding.
COFIDIS
Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).
Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.
We will update you as soon as the activity is restored.
We apologise for any potential inconvenience.
We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.
A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.
You will be updated as soon as the activity is restored to normal.
We apologise for any potential inconvenience.
Please be informed about a synchronization issue that took place between 08/11/2024 at 10:00 until 14/11/2024 at 17:35 CET, affecting Omnichannel customers in PREPRODUCTION environment. As a result, customers could experience a delay in viewing transactions.
We confirm that the situation is back to normal operating conditions and as of 14/11/2024 17:35 CET and transactions are displayed as usual.
We also confirm that there has been no impact in the PRODUCTION environment.
Thank you for your understanding.
Cofinoga
Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).
Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.
We will update you as soon as the activity is restored.
We apologise for any potential inconvenience.
We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.
A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.
You will be updated as soon as the activity is restored to normal.
We apologise for any potential inconvenience.
Please be informed about a synchronization issue that took place between 08/11/2024 at 10:00 until 14/11/2024 at 17:35 CET, affecting Omnichannel customers in PREPRODUCTION environment. As a result, customers could experience a delay in viewing transactions.
We confirm that the situation is back to normal operating conditions and as of 14/11/2024 17:35 CET and transactions are displayed as usual.
We also confirm that there has been no impact in the PRODUCTION environment.
Thank you for your understanding.
Concardis
Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).
Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.
We will update you as soon as the activity is restored.
We apologise for any potential inconvenience.
We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.
A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.
You will be updated as soon as the activity is restored to normal.
We apologise for any potential inconvenience.
Please be informed about a synchronization issue that took place between 08/11/2024 at 10:00 until 14/11/2024 at 17:35 CET, affecting Omnichannel customers in PREPRODUCTION environment. As a result, customers could experience a delay in viewing transactions.
We confirm that the situation is back to normal operating conditions and as of 14/11/2024 17:35 CET and transactions are displayed as usual.
We also confirm that there has been no impact in the PRODUCTION environment.
Thank you for your understanding.
Elavon
Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).
Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.
We will update you as soon as the activity is restored.
We apologise for any potential inconvenience.
We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.
A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.
You will be updated as soon as the activity is restored to normal.
We apologise for any potential inconvenience.
Please be informed about a synchronization issue that took place between 08/11/2024 at 10:00 until 14/11/2024 at 17:35 CET, affecting Omnichannel customers in PREPRODUCTION environment. As a result, customers could experience a delay in viewing transactions.
We confirm that the situation is back to normal operating conditions and as of 14/11/2024 17:35 CET and transactions are displayed as usual.
We also confirm that there has been no impact in the PRODUCTION environment.
Thank you for your understanding.
Europabank
Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).
Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.
We will update you as soon as the activity is restored.
We apologise for any potential inconvenience.
We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.
A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.
You will be updated as soon as the activity is restored to normal.
We apologise for any potential inconvenience.
Please be informed about a synchronization issue that took place between 08/11/2024 at 10:00 until 14/11/2024 at 17:35 CET, affecting Omnichannel customers in PREPRODUCTION environment. As a result, customers could experience a delay in viewing transactions.
We confirm that the situation is back to normal operating conditions and as of 14/11/2024 17:35 CET and transactions are displayed as usual.
We also confirm that there has been no impact in the PRODUCTION environment.
Thank you for your understanding.
European Merchant Services (EMS)
Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).
Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.
We will update you as soon as the activity is restored.
We apologise for any potential inconvenience.
We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.
A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.
You will be updated as soon as the activity is restored to normal.
We apologise for any potential inconvenience.
Please be informed about a synchronization issue that took place between 08/11/2024 at 10:00 until 14/11/2024 at 17:35 CET, affecting Omnichannel customers in PREPRODUCTION environment. As a result, customers could experience a delay in viewing transactions.
We confirm that the situation is back to normal operating conditions and as of 14/11/2024 17:35 CET and transactions are displayed as usual.
We also confirm that there has been no impact in the PRODUCTION environment.
Thank you for your understanding.
Evo Payments
Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).
Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.
We will update you as soon as the activity is restored.
We apologise for any potential inconvenience.
We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.
A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.
You will be updated as soon as the activity is restored to normal.
We apologise for any potential inconvenience.
Please be informed about a synchronization issue that took place between 08/11/2024 at 10:00 until 14/11/2024 at 17:35 CET, affecting Omnichannel customers in PREPRODUCTION environment. As a result, customers could experience a delay in viewing transactions.
We confirm that the situation is back to normal operating conditions and as of 14/11/2024 17:35 CET and transactions are displayed as usual.
We also confirm that there has been no impact in the PRODUCTION environment.
Thank you for your understanding.
First Data (Merchant Solutions)
Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).
Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.
We will update you as soon as the activity is restored.
We apologise for any potential inconvenience.
We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.
A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.
You will be updated as soon as the activity is restored to normal.
We apologise for any potential inconvenience.
Please be informed about a synchronization issue that took place between 08/11/2024 at 10:00 until 14/11/2024 at 17:35 CET, affecting Omnichannel customers in PREPRODUCTION environment. As a result, customers could experience a delay in viewing transactions.
We confirm that the situation is back to normal operating conditions and as of 14/11/2024 17:35 CET and transactions are displayed as usual.
We also confirm that there has been no impact in the PRODUCTION environment.
Thank you for your understanding.
Global Payments
Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).
Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.
We will update you as soon as the activity is restored.
We apologise for any potential inconvenience.
We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.
A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.
You will be updated as soon as the activity is restored to normal.
We apologise for any potential inconvenience.
Please be informed about a synchronization issue that took place between 08/11/2024 at 10:00 until 14/11/2024 at 17:35 CET, affecting Omnichannel customers in PREPRODUCTION environment. As a result, customers could experience a delay in viewing transactions.
We confirm that the situation is back to normal operating conditions and as of 14/11/2024 17:35 CET and transactions are displayed as usual.
We also confirm that there has been no impact in the PRODUCTION environment.
Thank you for your understanding.
HSBC
Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).
Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.
We will update you as soon as the activity is restored.
We apologise for any potential inconvenience.
We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.
A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.
You will be updated as soon as the activity is restored to normal.
We apologise for any potential inconvenience.
Please be informed about a synchronization issue that took place between 08/11/2024 at 10:00 until 14/11/2024 at 17:35 CET, affecting Omnichannel customers in PREPRODUCTION environment. As a result, customers could experience a delay in viewing transactions.
We confirm that the situation is back to normal operating conditions and as of 14/11/2024 17:35 CET and transactions are displayed as usual.
We also confirm that there has been no impact in the PRODUCTION environment.
Thank you for your understanding.
Ikano
Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).
Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.
We will update you as soon as the activity is restored.
We apologise for any potential inconvenience.
We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.
A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.
You will be updated as soon as the activity is restored to normal.
We apologise for any potential inconvenience.
Please be informed about a synchronization issue that took place between 08/11/2024 at 10:00 until 14/11/2024 at 17:35 CET, affecting Omnichannel customers in PREPRODUCTION environment. As a result, customers could experience a delay in viewing transactions.
We confirm that the situation is back to normal operating conditions and as of 14/11/2024 17:35 CET and transactions are displayed as usual.
We also confirm that there has been no impact in the PRODUCTION environment.
Thank you for your understanding.
Intersolve
Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).
Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.
We will update you as soon as the activity is restored.
We apologise for any potential inconvenience.
We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.
A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.
You will be updated as soon as the activity is restored to normal.
We apologise for any potential inconvenience.
Please be informed about a synchronization issue that took place between 08/11/2024 at 10:00 until 14/11/2024 at 17:35 CET, affecting Omnichannel customers in PREPRODUCTION environment. As a result, customers could experience a delay in viewing transactions.
We confirm that the situation is back to normal operating conditions and as of 14/11/2024 17:35 CET and transactions are displayed as usual.
We also confirm that there has been no impact in the PRODUCTION environment.
Thank you for your understanding.
ING
Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).
Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.
We will update you as soon as the activity is restored.
We apologise for any potential inconvenience.
We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.
A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.
You will be updated as soon as the activity is restored to normal.
We apologise for any potential inconvenience.
Please be informed about a synchronization issue that took place between 08/11/2024 at 10:00 until 14/11/2024 at 17:35 CET, affecting Omnichannel customers in PREPRODUCTION environment. As a result, customers could experience a delay in viewing transactions.
We confirm that the situation is back to normal operating conditions and as of 14/11/2024 17:35 CET and transactions are displayed as usual.
We also confirm that there has been no impact in the PRODUCTION environment.
Thank you for your understanding.
JCB
Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).
Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.
We will update you as soon as the activity is restored.
We apologise for any potential inconvenience.
We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.
A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.
You will be updated as soon as the activity is restored to normal.
We apologise for any potential inconvenience.
Please be informed about a synchronization issue that took place between 08/11/2024 at 10:00 until 14/11/2024 at 17:35 CET, affecting Omnichannel customers in PREPRODUCTION environment. As a result, customers could experience a delay in viewing transactions.
We confirm that the situation is back to normal operating conditions and as of 14/11/2024 17:35 CET and transactions are displayed as usual.
We also confirm that there has been no impact in the PRODUCTION environment.
Thank you for your understanding.
La Caixa
Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).
Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.
We will update you as soon as the activity is restored.
We apologise for any potential inconvenience.
We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.
A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.
You will be updated as soon as the activity is restored to normal.
We apologise for any potential inconvenience.
Please be informed about a synchronization issue that took place between 08/11/2024 at 10:00 until 14/11/2024 at 17:35 CET, affecting Omnichannel customers in PREPRODUCTION environment. As a result, customers could experience a delay in viewing transactions.
We confirm that the situation is back to normal operating conditions and as of 14/11/2024 17:35 CET and transactions are displayed as usual.
We also confirm that there has been no impact in the PRODUCTION environment.
Thank you for your understanding.
LCL
Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).
Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.
We will update you as soon as the activity is restored.
We apologise for any potential inconvenience.
We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.
A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.
You will be updated as soon as the activity is restored to normal.
We apologise for any potential inconvenience.
Please be informed about a synchronization issue that took place between 08/11/2024 at 10:00 until 14/11/2024 at 17:35 CET, affecting Omnichannel customers in PREPRODUCTION environment. As a result, customers could experience a delay in viewing transactions.
We confirm that the situation is back to normal operating conditions and as of 14/11/2024 17:35 CET and transactions are displayed as usual.
We also confirm that there has been no impact in the PRODUCTION environment.
Thank you for your understanding.
Limonetik
Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).
Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.
We will update you as soon as the activity is restored.
We apologise for any potential inconvenience.
We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.
A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.
You will be updated as soon as the activity is restored to normal.
We apologise for any potential inconvenience.
Please be informed about a synchronization issue that took place between 08/11/2024 at 10:00 until 14/11/2024 at 17:35 CET, affecting Omnichannel customers in PREPRODUCTION environment. As a result, customers could experience a delay in viewing transactions.
We confirm that the situation is back to normal operating conditions and as of 14/11/2024 17:35 CET and transactions are displayed as usual.
We also confirm that there has been no impact in the PRODUCTION environment.
Thank you for your understanding.
Lloyd
Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).
Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.
We will update you as soon as the activity is restored.
We apologise for any potential inconvenience.
We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.
A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.
You will be updated as soon as the activity is restored to normal.
We apologise for any potential inconvenience.
Please be informed about a synchronization issue that took place between 08/11/2024 at 10:00 until 14/11/2024 at 17:35 CET, affecting Omnichannel customers in PREPRODUCTION environment. As a result, customers could experience a delay in viewing transactions.
We confirm that the situation is back to normal operating conditions and as of 14/11/2024 17:35 CET and transactions are displayed as usual.
We also confirm that there has been no impact in the PRODUCTION environment.
Thank you for your understanding.
M&S Bank
Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).
Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.
We will update you as soon as the activity is restored.
We apologise for any potential inconvenience.
We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.
A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.
You will be updated as soon as the activity is restored to normal.
We apologise for any potential inconvenience.
Please be informed about a synchronization issue that took place between 08/11/2024 at 10:00 until 14/11/2024 at 17:35 CET, affecting Omnichannel customers in PREPRODUCTION environment. As a result, customers could experience a delay in viewing transactions.
We confirm that the situation is back to normal operating conditions and as of 14/11/2024 17:35 CET and transactions are displayed as usual.
We also confirm that there has been no impact in the PRODUCTION environment.
Thank you for your understanding.
Nexi
Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).
Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.
We will update you as soon as the activity is restored.
We apologise for any potential inconvenience.
We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.
A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.
You will be updated as soon as the activity is restored to normal.
We apologise for any potential inconvenience.
Please be informed about a synchronization issue that took place between 08/11/2024 at 10:00 until 14/11/2024 at 17:35 CET, affecting Omnichannel customers in PREPRODUCTION environment. As a result, customers could experience a delay in viewing transactions.
We confirm that the situation is back to normal operating conditions and as of 14/11/2024 17:35 CET and transactions are displayed as usual.
We also confirm that there has been no impact in the PRODUCTION environment.
Thank you for your understanding.
Paysquare BV
Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).
Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.
We will update you as soon as the activity is restored.
We apologise for any potential inconvenience.
We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.
A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.
You will be updated as soon as the activity is restored to normal.
We apologise for any potential inconvenience.
Please be informed about a synchronization issue that took place between 08/11/2024 at 10:00 until 14/11/2024 at 17:35 CET, affecting Omnichannel customers in PREPRODUCTION environment. As a result, customers could experience a delay in viewing transactions.
We confirm that the situation is back to normal operating conditions and as of 14/11/2024 17:35 CET and transactions are displayed as usual.
We also confirm that there has been no impact in the PRODUCTION environment.
Thank you for your understanding.
PostFinance
Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).
Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.
We will update you as soon as the activity is restored.
We apologise for any potential inconvenience.
We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.
A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.
You will be updated as soon as the activity is restored to normal.
We apologise for any potential inconvenience.
Please be informed about a synchronization issue that took place between 08/11/2024 at 10:00 until 14/11/2024 at 17:35 CET, affecting Omnichannel customers in PREPRODUCTION environment. As a result, customers could experience a delay in viewing transactions.
We confirm that the situation is back to normal operating conditions and as of 14/11/2024 17:35 CET and transactions are displayed as usual.
We also confirm that there has been no impact in the PRODUCTION environment.
Thank you for your understanding.
Santander
Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).
Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.
We will update you as soon as the activity is restored.
We apologise for any potential inconvenience.
We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.
A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.
You will be updated as soon as the activity is restored to normal.
We apologise for any potential inconvenience.
Please be informed about a synchronization issue that took place between 08/11/2024 at 10:00 until 14/11/2024 at 17:35 CET, affecting Omnichannel customers in PREPRODUCTION environment. As a result, customers could experience a delay in viewing transactions.
We confirm that the situation is back to normal operating conditions and as of 14/11/2024 17:35 CET and transactions are displayed as usual.
We also confirm that there has been no impact in the PRODUCTION environment.
Thank you for your understanding.
SBSA
Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).
Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.
We will update you as soon as the activity is restored.
We apologise for any potential inconvenience.
We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.
A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.
You will be updated as soon as the activity is restored to normal.
We apologise for any potential inconvenience.
Please be informed about a synchronization issue that took place between 08/11/2024 at 10:00 until 14/11/2024 at 17:35 CET, affecting Omnichannel customers in PREPRODUCTION environment. As a result, customers could experience a delay in viewing transactions.
We confirm that the situation is back to normal operating conditions and as of 14/11/2024 17:35 CET and transactions are displayed as usual.
We also confirm that there has been no impact in the PRODUCTION environment.
Thank you for your understanding.
SIX Payment Services
Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).
Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.
We will update you as soon as the activity is restored.
We apologise for any potential inconvenience.
We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.
A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.
You will be updated as soon as the activity is restored to normal.
We apologise for any potential inconvenience.
Please be informed about a synchronization issue that took place between 08/11/2024 at 10:00 until 14/11/2024 at 17:35 CET, affecting Omnichannel customers in PREPRODUCTION environment. As a result, customers could experience a delay in viewing transactions.
We confirm that the situation is back to normal operating conditions and as of 14/11/2024 17:35 CET and transactions are displayed as usual.
We also confirm that there has been no impact in the PRODUCTION environment.
Thank you for your understanding.
Société Générale
Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).
Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.
We will update you as soon as the activity is restored.
We apologise for any potential inconvenience.
We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.
A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.
You will be updated as soon as the activity is restored to normal.
We apologise for any potential inconvenience.
Please be informed about a synchronization issue that took place between 08/11/2024 at 10:00 until 14/11/2024 at 17:35 CET, affecting Omnichannel customers in PREPRODUCTION environment. As a result, customers could experience a delay in viewing transactions.
We confirm that the situation is back to normal operating conditions and as of 14/11/2024 17:35 CET and transactions are displayed as usual.
We also confirm that there has been no impact in the PRODUCTION environment.
Thank you for your understanding.
Teller (Nets)
Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).
Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.
We will update you as soon as the activity is restored.
We apologise for any potential inconvenience.
We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.
A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.
You will be updated as soon as the activity is restored to normal.
We apologise for any potential inconvenience.
Please be informed about a synchronization issue that took place between 08/11/2024 at 10:00 until 14/11/2024 at 17:35 CET, affecting Omnichannel customers in PREPRODUCTION environment. As a result, customers could experience a delay in viewing transactions.
We confirm that the situation is back to normal operating conditions and as of 14/11/2024 17:35 CET and transactions are displayed as usual.
We also confirm that there has been no impact in the PRODUCTION environment.
Thank you for your understanding.
Trésor Public - Banque de France
Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).
Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.
We will update you as soon as the activity is restored.
We apologise for any potential inconvenience.
We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.
A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.
You will be updated as soon as the activity is restored to normal.
We apologise for any potential inconvenience.
Please be informed about a synchronization issue that took place between 08/11/2024 at 10:00 until 14/11/2024 at 17:35 CET, affecting Omnichannel customers in PREPRODUCTION environment. As a result, customers could experience a delay in viewing transactions.
We confirm that the situation is back to normal operating conditions and as of 14/11/2024 17:35 CET and transactions are displayed as usual.
We also confirm that there has been no impact in the PRODUCTION environment.
Thank you for your understanding.
Unicre
Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).
Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.
We will update you as soon as the activity is restored.
We apologise for any potential inconvenience.
We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.
A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.
You will be updated as soon as the activity is restored to normal.
We apologise for any potential inconvenience.
Please be informed about a synchronization issue that took place between 08/11/2024 at 10:00 until 14/11/2024 at 17:35 CET, affecting Omnichannel customers in PREPRODUCTION environment. As a result, customers could experience a delay in viewing transactions.
We confirm that the situation is back to normal operating conditions and as of 14/11/2024 17:35 CET and transactions are displayed as usual.
We also confirm that there has been no impact in the PRODUCTION environment.
Thank you for your understanding.
UOB
Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).
Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.
We will update you as soon as the activity is restored.
We apologise for any potential inconvenience.
We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.
A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.
You will be updated as soon as the activity is restored to normal.
We apologise for any potential inconvenience.
Please be informed about a synchronization issue that took place between 08/11/2024 at 10:00 until 14/11/2024 at 17:35 CET, affecting Omnichannel customers in PREPRODUCTION environment. As a result, customers could experience a delay in viewing transactions.
We confirm that the situation is back to normal operating conditions and as of 14/11/2024 17:35 CET and transactions are displayed as usual.
We also confirm that there has been no impact in the PRODUCTION environment.
Thank you for your understanding.
Westpac
Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).
Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.
We will update you as soon as the activity is restored.
We apologise for any potential inconvenience.
We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.
A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.
You will be updated as soon as the activity is restored to normal.
We apologise for any potential inconvenience.
Please be informed about a synchronization issue that took place between 08/11/2024 at 10:00 until 14/11/2024 at 17:35 CET, affecting Omnichannel customers in PREPRODUCTION environment. As a result, customers could experience a delay in viewing transactions.
We confirm that the situation is back to normal operating conditions and as of 14/11/2024 17:35 CET and transactions are displayed as usual.
We also confirm that there has been no impact in the PRODUCTION environment.
Thank you for your understanding.
Wirecard AG
Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).
Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.
We will update you as soon as the activity is restored.
We apologise for any potential inconvenience.
We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.
A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.
You will be updated as soon as the activity is restored to normal.
We apologise for any potential inconvenience.
Please be informed about a synchronization issue that took place between 08/11/2024 at 10:00 until 14/11/2024 at 17:35 CET, affecting Omnichannel customers in PREPRODUCTION environment. As a result, customers could experience a delay in viewing transactions.
We confirm that the situation is back to normal operating conditions and as of 14/11/2024 17:35 CET and transactions are displayed as usual.
We also confirm that there has been no impact in the PRODUCTION environment.
Thank you for your understanding.
Worldline
Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).
Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.
We will update you as soon as the activity is restored.
We apologise for any potential inconvenience.
We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.
A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.
You will be updated as soon as the activity is restored to normal.
We apologise for any potential inconvenience.
Please be informed about a synchronization issue that took place between 08/11/2024 at 10:00 until 14/11/2024 at 17:35 CET, affecting Omnichannel customers in PREPRODUCTION environment. As a result, customers could experience a delay in viewing transactions.
We confirm that the situation is back to normal operating conditions and as of 14/11/2024 17:35 CET and transactions are displayed as usual.
We also confirm that there has been no impact in the PRODUCTION environment.
Thank you for your understanding.
We would like to inform you about an ongoing issue with Worldline Global Online Pay Platform - Processing Time Increase as of 00:18 CEST on 24/10/2024.
We are investigating the situation with the highest priority and will update you as soon as more information becomes available.
Thank you for your patience and understanding.
Our systems have detected that some of the Worldline transactions starting from 14/11/2024 08:00 CET might not have been settled correctly.
Due to this, the funds associated with the transactions concerned will be credited to your account later than usual.
Our technical teams are working to resolve this matter with the highest priority. We will update you as soon as more information becomes available.
We are sorry for the inconvenience that this may cause.
WorldPay
Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).
Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.
We will update you as soon as the activity is restored.
We apologise for any potential inconvenience.
We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.
A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.
You will be updated as soon as the activity is restored to normal.
We apologise for any potential inconvenience.
Please be informed about a synchronization issue that took place between 08/11/2024 at 10:00 until 14/11/2024 at 17:35 CET, affecting Omnichannel customers in PREPRODUCTION environment. As a result, customers could experience a delay in viewing transactions.
We confirm that the situation is back to normal operating conditions and as of 14/11/2024 17:35 CET and transactions are displayed as usual.
We also confirm that there has been no impact in the PRODUCTION environment.
Thank you for your understanding.
Worldline (WLOP) Worldline Fraud expert service
Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).
Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.
We will update you as soon as the activity is restored.
We apologise for any potential inconvenience.
We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.
A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.
You will be updated as soon as the activity is restored to normal.
We apologise for any potential inconvenience.
Please be informed about a synchronization issue that took place between 08/11/2024 at 10:00 until 14/11/2024 at 17:35 CET, affecting Omnichannel customers in PREPRODUCTION environment. As a result, customers could experience a delay in viewing transactions.
We confirm that the situation is back to normal operating conditions and as of 14/11/2024 17:35 CET and transactions are displayed as usual.
We also confirm that there has been no impact in the PRODUCTION environment.
Thank you for your understanding.
Worldline (WLOP) Payment methods solutions
AIRPLUS
Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).
Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.
We will update you as soon as the activity is restored.
We apologise for any potential inconvenience.
We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.
A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.
You will be updated as soon as the activity is restored to normal.
We apologise for any potential inconvenience.
Please be informed about a synchronization issue that took place between 08/11/2024 at 10:00 until 14/11/2024 at 17:35 CET, affecting Omnichannel customers in PREPRODUCTION environment. As a result, customers could experience a delay in viewing transactions.
We confirm that the situation is back to normal operating conditions and as of 14/11/2024 17:35 CET and transactions are displayed as usual.
We also confirm that there has been no impact in the PRODUCTION environment.
Thank you for your understanding.
AliPay
Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).
Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.
We will update you as soon as the activity is restored.
We apologise for any potential inconvenience.
We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.
A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.
You will be updated as soon as the activity is restored to normal.
We apologise for any potential inconvenience.
Please be informed about a synchronization issue that took place between 08/11/2024 at 10:00 until 14/11/2024 at 17:35 CET, affecting Omnichannel customers in PREPRODUCTION environment. As a result, customers could experience a delay in viewing transactions.
We confirm that the situation is back to normal operating conditions and as of 14/11/2024 17:35 CET and transactions are displayed as usual.
We also confirm that there has been no impact in the PRODUCTION environment.
Thank you for your understanding.
American Express
Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).
Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.
We will update you as soon as the activity is restored.
We apologise for any potential inconvenience.
We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.
A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.
You will be updated as soon as the activity is restored to normal.
We apologise for any potential inconvenience.
Please be informed about a synchronization issue that took place between 08/11/2024 at 10:00 until 14/11/2024 at 17:35 CET, affecting Omnichannel customers in PREPRODUCTION environment. As a result, customers could experience a delay in viewing transactions.
We confirm that the situation is back to normal operating conditions and as of 14/11/2024 17:35 CET and transactions are displayed as usual.
We also confirm that there has been no impact in the PRODUCTION environment.
Thank you for your understanding.
Apple Pay
Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).
Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.
We will update you as soon as the activity is restored.
We apologise for any potential inconvenience.
We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.
A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.
You will be updated as soon as the activity is restored to normal.
We apologise for any potential inconvenience.
Please be informed about a synchronization issue that took place between 08/11/2024 at 10:00 until 14/11/2024 at 17:35 CET, affecting Omnichannel customers in PREPRODUCTION environment. As a result, customers could experience a delay in viewing transactions.
We confirm that the situation is back to normal operating conditions and as of 14/11/2024 17:35 CET and transactions are displayed as usual.
We also confirm that there has been no impact in the PRODUCTION environment.
Thank you for your understanding.
Bancontact
Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).
Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.
We will update you as soon as the activity is restored.
We apologise for any potential inconvenience.
We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.
A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.
You will be updated as soon as the activity is restored to normal.
We apologise for any potential inconvenience.
Please be informed about a synchronization issue that took place between 08/11/2024 at 10:00 until 14/11/2024 at 17:35 CET, affecting Omnichannel customers in PREPRODUCTION environment. As a result, customers could experience a delay in viewing transactions.
We confirm that the situation is back to normal operating conditions and as of 14/11/2024 17:35 CET and transactions are displayed as usual.
We also confirm that there has been no impact in the PRODUCTION environment.
Thank you for your understanding.
We would like to inform you about an ongoing issue with Bancontact transaction processing as of 09:01 CET today, (19/11/2024).
We are investigating the situation with the highest priority and will update you as soon as more information becomes available.
Thank you for your patience and understanding.
Belfius Direct Net
Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).
Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.
We will update you as soon as the activity is restored.
We apologise for any potential inconvenience.
We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.
A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.
You will be updated as soon as the activity is restored to normal.
We apologise for any potential inconvenience.
Please be informed about a synchronization issue that took place between 08/11/2024 at 10:00 until 14/11/2024 at 17:35 CET, affecting Omnichannel customers in PREPRODUCTION environment. As a result, customers could experience a delay in viewing transactions.
We confirm that the situation is back to normal operating conditions and as of 14/11/2024 17:35 CET and transactions are displayed as usual.
We also confirm that there has been no impact in the PRODUCTION environment.
Thank you for your understanding.
Carte bancaire
Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).
Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.
We will update you as soon as the activity is restored.
We apologise for any potential inconvenience.
We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.
A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.
You will be updated as soon as the activity is restored to normal.
We apologise for any potential inconvenience.
Please be informed about a synchronization issue that took place between 08/11/2024 at 10:00 until 14/11/2024 at 17:35 CET, affecting Omnichannel customers in PREPRODUCTION environment. As a result, customers could experience a delay in viewing transactions.
We confirm that the situation is back to normal operating conditions and as of 14/11/2024 17:35 CET and transactions are displayed as usual.
We also confirm that there has been no impact in the PRODUCTION environment.
Thank you for your understanding.
CBC / KBC Online
Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).
Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.
We will update you as soon as the activity is restored.
We apologise for any potential inconvenience.
We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.
A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.
You will be updated as soon as the activity is restored to normal.
We apologise for any potential inconvenience.
Please be informed about a synchronization issue that took place between 08/11/2024 at 10:00 until 14/11/2024 at 17:35 CET, affecting Omnichannel customers in PREPRODUCTION environment. As a result, customers could experience a delay in viewing transactions.
We confirm that the situation is back to normal operating conditions and as of 14/11/2024 17:35 CET and transactions are displayed as usual.
We also confirm that there has been no impact in the PRODUCTION environment.
Thank you for your understanding.
Cetelem
Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).
Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.
We will update you as soon as the activity is restored.
We apologise for any potential inconvenience.
We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.
A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.
You will be updated as soon as the activity is restored to normal.
We apologise for any potential inconvenience.
Please be informed about a synchronization issue that took place between 08/11/2024 at 10:00 until 14/11/2024 at 17:35 CET, affecting Omnichannel customers in PREPRODUCTION environment. As a result, customers could experience a delay in viewing transactions.
We confirm that the situation is back to normal operating conditions and as of 14/11/2024 17:35 CET and transactions are displayed as usual.
We also confirm that there has been no impact in the PRODUCTION environment.
Thank you for your understanding.
Diners Club
Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).
Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.
We will update you as soon as the activity is restored.
We apologise for any potential inconvenience.
We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.
A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.
You will be updated as soon as the activity is restored to normal.
We apologise for any potential inconvenience.
Please be informed about a synchronization issue that took place between 08/11/2024 at 10:00 until 14/11/2024 at 17:35 CET, affecting Omnichannel customers in PREPRODUCTION environment. As a result, customers could experience a delay in viewing transactions.
We confirm that the situation is back to normal operating conditions and as of 14/11/2024 17:35 CET and transactions are displayed as usual.
We also confirm that there has been no impact in the PRODUCTION environment.
Thank you for your understanding.
DISCOVER
Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).
Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.
We will update you as soon as the activity is restored.
We apologise for any potential inconvenience.
We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.
A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.
You will be updated as soon as the activity is restored to normal.
We apologise for any potential inconvenience.
Please be informed about a synchronization issue that took place between 08/11/2024 at 10:00 until 14/11/2024 at 17:35 CET, affecting Omnichannel customers in PREPRODUCTION environment. As a result, customers could experience a delay in viewing transactions.
We confirm that the situation is back to normal operating conditions and as of 14/11/2024 17:35 CET and transactions are displayed as usual.
We also confirm that there has been no impact in the PRODUCTION environment.
Thank you for your understanding.
EPS
Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).
Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.
We will update you as soon as the activity is restored.
We apologise for any potential inconvenience.
We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.
A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.
You will be updated as soon as the activity is restored to normal.
We apologise for any potential inconvenience.
Please be informed about a synchronization issue that took place between 08/11/2024 at 10:00 until 14/11/2024 at 17:35 CET, affecting Omnichannel customers in PREPRODUCTION environment. As a result, customers could experience a delay in viewing transactions.
We confirm that the situation is back to normal operating conditions and as of 14/11/2024 17:35 CET and transactions are displayed as usual.
We also confirm that there has been no impact in the PRODUCTION environment.
Thank you for your understanding.
Facilipay
Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).
Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.
We will update you as soon as the activity is restored.
We apologise for any potential inconvenience.
We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.
A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.
You will be updated as soon as the activity is restored to normal.
We apologise for any potential inconvenience.
Please be informed about a synchronization issue that took place between 08/11/2024 at 10:00 until 14/11/2024 at 17:35 CET, affecting Omnichannel customers in PREPRODUCTION environment. As a result, customers could experience a delay in viewing transactions.
We confirm that the situation is back to normal operating conditions and as of 14/11/2024 17:35 CET and transactions are displayed as usual.
We also confirm that there has been no impact in the PRODUCTION environment.
Thank you for your understanding.
Gift Cards
Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).
Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.
We will update you as soon as the activity is restored.
We apologise for any potential inconvenience.
We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.
A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.
You will be updated as soon as the activity is restored to normal.
We apologise for any potential inconvenience.
Please be informed about a synchronization issue that took place between 08/11/2024 at 10:00 until 14/11/2024 at 17:35 CET, affecting Omnichannel customers in PREPRODUCTION environment. As a result, customers could experience a delay in viewing transactions.
We confirm that the situation is back to normal operating conditions and as of 14/11/2024 17:35 CET and transactions are displayed as usual.
We also confirm that there has been no impact in the PRODUCTION environment.
Thank you for your understanding.
Giropay
Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).
Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.
We will update you as soon as the activity is restored.
We apologise for any potential inconvenience.
We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.
A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.
You will be updated as soon as the activity is restored to normal.
We apologise for any potential inconvenience.
Please be informed about a synchronization issue that took place between 08/11/2024 at 10:00 until 14/11/2024 at 17:35 CET, affecting Omnichannel customers in PREPRODUCTION environment. As a result, customers could experience a delay in viewing transactions.
We confirm that the situation is back to normal operating conditions and as of 14/11/2024 17:35 CET and transactions are displayed as usual.
We also confirm that there has been no impact in the PRODUCTION environment.
Thank you for your understanding.
iDEAL
Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).
Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.
We will update you as soon as the activity is restored.
We apologise for any potential inconvenience.
We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.
A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.
You will be updated as soon as the activity is restored to normal.
We apologise for any potential inconvenience.
Please be informed about a synchronization issue that took place between 08/11/2024 at 10:00 until 14/11/2024 at 17:35 CET, affecting Omnichannel customers in PREPRODUCTION environment. As a result, customers could experience a delay in viewing transactions.
We confirm that the situation is back to normal operating conditions and as of 14/11/2024 17:35 CET and transactions are displayed as usual.
We also confirm that there has been no impact in the PRODUCTION environment.
Thank you for your understanding.
We would like to inform you about an ongoing issue with iDeal transaction processing as of 10:43 CEST Today, (23/10/2024).
We are investigating the situation with the highest priority and will update you as soon as more information becomes available.
Thank you for your patience and understanding.
ING Home'Pay
Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).
Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.
We will update you as soon as the activity is restored.
We apologise for any potential inconvenience.
We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.
A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.
You will be updated as soon as the activity is restored to normal.
We apologise for any potential inconvenience.
Please be informed about a synchronization issue that took place between 08/11/2024 at 10:00 until 14/11/2024 at 17:35 CET, affecting Omnichannel customers in PREPRODUCTION environment. As a result, customers could experience a delay in viewing transactions.
We confirm that the situation is back to normal operating conditions and as of 14/11/2024 17:35 CET and transactions are displayed as usual.
We also confirm that there has been no impact in the PRODUCTION environment.
Thank you for your understanding.
JCB
Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).
Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.
We will update you as soon as the activity is restored.
We apologise for any potential inconvenience.
We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.
A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.
You will be updated as soon as the activity is restored to normal.
We apologise for any potential inconvenience.
Please be informed about a synchronization issue that took place between 08/11/2024 at 10:00 until 14/11/2024 at 17:35 CET, affecting Omnichannel customers in PREPRODUCTION environment. As a result, customers could experience a delay in viewing transactions.
We confirm that the situation is back to normal operating conditions and as of 14/11/2024 17:35 CET and transactions are displayed as usual.
We also confirm that there has been no impact in the PRODUCTION environment.
Thank you for your understanding.
Klarna
Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).
Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.
We will update you as soon as the activity is restored.
We apologise for any potential inconvenience.
We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.
A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.
You will be updated as soon as the activity is restored to normal.
We apologise for any potential inconvenience.
Please be informed about a synchronization issue that took place between 08/11/2024 at 10:00 until 14/11/2024 at 17:35 CET, affecting Omnichannel customers in PREPRODUCTION environment. As a result, customers could experience a delay in viewing transactions.
We confirm that the situation is back to normal operating conditions and as of 14/11/2024 17:35 CET and transactions are displayed as usual.
We also confirm that there has been no impact in the PRODUCTION environment.
Thank you for your understanding.
Maestro
Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).
Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.
We will update you as soon as the activity is restored.
We apologise for any potential inconvenience.
We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.
A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.
You will be updated as soon as the activity is restored to normal.
We apologise for any potential inconvenience.
Please be informed about a synchronization issue that took place between 08/11/2024 at 10:00 until 14/11/2024 at 17:35 CET, affecting Omnichannel customers in PREPRODUCTION environment. As a result, customers could experience a delay in viewing transactions.
We confirm that the situation is back to normal operating conditions and as of 14/11/2024 17:35 CET and transactions are displayed as usual.
We also confirm that there has been no impact in the PRODUCTION environment.
Thank you for your understanding.
M&S Budget Card
Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).
Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.
We will update you as soon as the activity is restored.
We apologise for any potential inconvenience.
We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.
A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.
You will be updated as soon as the activity is restored to normal.
We apologise for any potential inconvenience.
Please be informed about a synchronization issue that took place between 08/11/2024 at 10:00 until 14/11/2024 at 17:35 CET, affecting Omnichannel customers in PREPRODUCTION environment. As a result, customers could experience a delay in viewing transactions.
We confirm that the situation is back to normal operating conditions and as of 14/11/2024 17:35 CET and transactions are displayed as usual.
We also confirm that there has been no impact in the PRODUCTION environment.
Thank you for your understanding.
M&S Charge Card
Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).
Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.
We will update you as soon as the activity is restored.
We apologise for any potential inconvenience.
We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.
A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.
You will be updated as soon as the activity is restored to normal.
We apologise for any potential inconvenience.
Please be informed about a synchronization issue that took place between 08/11/2024 at 10:00 until 14/11/2024 at 17:35 CET, affecting Omnichannel customers in PREPRODUCTION environment. As a result, customers could experience a delay in viewing transactions.
We confirm that the situation is back to normal operating conditions and as of 14/11/2024 17:35 CET and transactions are displayed as usual.
We also confirm that there has been no impact in the PRODUCTION environment.
Thank you for your understanding.
M&S Credit Card
Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).
Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.
We will update you as soon as the activity is restored.
We apologise for any potential inconvenience.
We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.
A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.
You will be updated as soon as the activity is restored to normal.
We apologise for any potential inconvenience.
Please be informed about a synchronization issue that took place between 08/11/2024 at 10:00 until 14/11/2024 at 17:35 CET, affecting Omnichannel customers in PREPRODUCTION environment. As a result, customers could experience a delay in viewing transactions.
We confirm that the situation is back to normal operating conditions and as of 14/11/2024 17:35 CET and transactions are displayed as usual.
We also confirm that there has been no impact in the PRODUCTION environment.
Thank you for your understanding.
M&S Debit Card
Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).
Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.
We will update you as soon as the activity is restored.
We apologise for any potential inconvenience.
We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.
A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.
You will be updated as soon as the activity is restored to normal.
We apologise for any potential inconvenience.
Please be informed about a synchronization issue that took place between 08/11/2024 at 10:00 until 14/11/2024 at 17:35 CET, affecting Omnichannel customers in PREPRODUCTION environment. As a result, customers could experience a delay in viewing transactions.
We confirm that the situation is back to normal operating conditions and as of 14/11/2024 17:35 CET and transactions are displayed as usual.
We also confirm that there has been no impact in the PRODUCTION environment.
Thank you for your understanding.
Mastercard
Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).
Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.
We will update you as soon as the activity is restored.
We apologise for any potential inconvenience.
We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.
A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.
You will be updated as soon as the activity is restored to normal.
We apologise for any potential inconvenience.
Please be informed about a synchronization issue that took place between 08/11/2024 at 10:00 until 14/11/2024 at 17:35 CET, affecting Omnichannel customers in PREPRODUCTION environment. As a result, customers could experience a delay in viewing transactions.
We confirm that the situation is back to normal operating conditions and as of 14/11/2024 17:35 CET and transactions are displayed as usual.
We also confirm that there has been no impact in the PRODUCTION environment.
Thank you for your understanding.
Multibanco
Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).
Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.
We will update you as soon as the activity is restored.
We apologise for any potential inconvenience.
We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.
A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.
You will be updated as soon as the activity is restored to normal.
We apologise for any potential inconvenience.
Please be informed about a synchronization issue that took place between 08/11/2024 at 10:00 until 14/11/2024 at 17:35 CET, affecting Omnichannel customers in PREPRODUCTION environment. As a result, customers could experience a delay in viewing transactions.
We confirm that the situation is back to normal operating conditions and as of 14/11/2024 17:35 CET and transactions are displayed as usual.
We also confirm that there has been no impact in the PRODUCTION environment.
Thank you for your understanding.
PassES
Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).
Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.
We will update you as soon as the activity is restored.
We apologise for any potential inconvenience.
We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.
A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.
You will be updated as soon as the activity is restored to normal.
We apologise for any potential inconvenience.
Please be informed about a synchronization issue that took place between 08/11/2024 at 10:00 until 14/11/2024 at 17:35 CET, affecting Omnichannel customers in PREPRODUCTION environment. As a result, customers could experience a delay in viewing transactions.
We confirm that the situation is back to normal operating conditions and as of 14/11/2024 17:35 CET and transactions are displayed as usual.
We also confirm that there has been no impact in the PRODUCTION environment.
Thank you for your understanding.
PayPal
Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).
Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.
We will update you as soon as the activity is restored.
We apologise for any potential inconvenience.
We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.
A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.
You will be updated as soon as the activity is restored to normal.
We apologise for any potential inconvenience.
Please be informed about a synchronization issue that took place between 08/11/2024 at 10:00 until 14/11/2024 at 17:35 CET, affecting Omnichannel customers in PREPRODUCTION environment. As a result, customers could experience a delay in viewing transactions.
We confirm that the situation is back to normal operating conditions and as of 14/11/2024 17:35 CET and transactions are displayed as usual.
We also confirm that there has been no impact in the PRODUCTION environment.
Thank you for your understanding.
Paysafecard
Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).
Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.
We will update you as soon as the activity is restored.
We apologise for any potential inconvenience.
We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.
A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.
You will be updated as soon as the activity is restored to normal.
We apologise for any potential inconvenience.
Please be informed about a synchronization issue that took place between 08/11/2024 at 10:00 until 14/11/2024 at 17:35 CET, affecting Omnichannel customers in PREPRODUCTION environment. As a result, customers could experience a delay in viewing transactions.
We confirm that the situation is back to normal operating conditions and as of 14/11/2024 17:35 CET and transactions are displayed as usual.
We also confirm that there has been no impact in the PRODUCTION environment.
Thank you for your understanding.
PostFinance E-finance
Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).
Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.
We will update you as soon as the activity is restored.
We apologise for any potential inconvenience.
We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.
A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.
You will be updated as soon as the activity is restored to normal.
We apologise for any potential inconvenience.
Please be informed about a synchronization issue that took place between 08/11/2024 at 10:00 until 14/11/2024 at 17:35 CET, affecting Omnichannel customers in PREPRODUCTION environment. As a result, customers could experience a delay in viewing transactions.
We confirm that the situation is back to normal operating conditions and as of 14/11/2024 17:35 CET and transactions are displayed as usual.
We also confirm that there has been no impact in the PRODUCTION environment.
Thank you for your understanding.
PostFinance Card
Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).
Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.
We will update you as soon as the activity is restored.
We apologise for any potential inconvenience.
We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.
A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.
You will be updated as soon as the activity is restored to normal.
We apologise for any potential inconvenience.
Please be informed about a synchronization issue that took place between 08/11/2024 at 10:00 until 14/11/2024 at 17:35 CET, affecting Omnichannel customers in PREPRODUCTION environment. As a result, customers could experience a delay in viewing transactions.
We confirm that the situation is back to normal operating conditions and as of 14/11/2024 17:35 CET and transactions are displayed as usual.
We also confirm that there has been no impact in the PRODUCTION environment.
Thank you for your understanding.
SEPA Direct Debit
Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).
Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.
We will update you as soon as the activity is restored.
We apologise for any potential inconvenience.
We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.
A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.
You will be updated as soon as the activity is restored to normal.
We apologise for any potential inconvenience.
Please be informed about a synchronization issue that took place between 08/11/2024 at 10:00 until 14/11/2024 at 17:35 CET, affecting Omnichannel customers in PREPRODUCTION environment. As a result, customers could experience a delay in viewing transactions.
We confirm that the situation is back to normal operating conditions and as of 14/11/2024 17:35 CET and transactions are displayed as usual.
We also confirm that there has been no impact in the PRODUCTION environment.
Thank you for your understanding.
Sofinco
Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).
Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.
We will update you as soon as the activity is restored.
We apologise for any potential inconvenience.
We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.
A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.
You will be updated as soon as the activity is restored to normal.
We apologise for any potential inconvenience.
Please be informed about a synchronization issue that took place between 08/11/2024 at 10:00 until 14/11/2024 at 17:35 CET, affecting Omnichannel customers in PREPRODUCTION environment. As a result, customers could experience a delay in viewing transactions.
We confirm that the situation is back to normal operating conditions and as of 14/11/2024 17:35 CET and transactions are displayed as usual.
We also confirm that there has been no impact in the PRODUCTION environment.
Thank you for your understanding.
SOFORT Banking
Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).
Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.
We will update you as soon as the activity is restored.
We apologise for any potential inconvenience.
We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.
A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.
You will be updated as soon as the activity is restored to normal.
We apologise for any potential inconvenience.
Please be informed about a synchronization issue that took place between 08/11/2024 at 10:00 until 14/11/2024 at 17:35 CET, affecting Omnichannel customers in PREPRODUCTION environment. As a result, customers could experience a delay in viewing transactions.
We confirm that the situation is back to normal operating conditions and as of 14/11/2024 17:35 CET and transactions are displayed as usual.
We also confirm that there has been no impact in the PRODUCTION environment.
Thank you for your understanding.
Spirit Of Cadeau
Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).
Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.
We will update you as soon as the activity is restored.
We apologise for any potential inconvenience.
We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.
A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.
You will be updated as soon as the activity is restored to normal.
We apologise for any potential inconvenience.
Please be informed about a synchronization issue that took place between 08/11/2024 at 10:00 until 14/11/2024 at 17:35 CET, affecting Omnichannel customers in PREPRODUCTION environment. As a result, customers could experience a delay in viewing transactions.
We confirm that the situation is back to normal operating conditions and as of 14/11/2024 17:35 CET and transactions are displayed as usual.
We also confirm that there has been no impact in the PRODUCTION environment.
Thank you for your understanding.
TWINT
Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).
Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.
We will update you as soon as the activity is restored.
We apologise for any potential inconvenience.
We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.
A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.
You will be updated as soon as the activity is restored to normal.
We apologise for any potential inconvenience.
Please be informed about a synchronization issue that took place between 08/11/2024 at 10:00 until 14/11/2024 at 17:35 CET, affecting Omnichannel customers in PREPRODUCTION environment. As a result, customers could experience a delay in viewing transactions.
We confirm that the situation is back to normal operating conditions and as of 14/11/2024 17:35 CET and transactions are displayed as usual.
We also confirm that there has been no impact in the PRODUCTION environment.
Thank you for your understanding.
VISA
Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).
Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.
We will update you as soon as the activity is restored.
We apologise for any potential inconvenience.
We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.
A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.
You will be updated as soon as the activity is restored to normal.
We apologise for any potential inconvenience.
Please be informed about a synchronization issue that took place between 08/11/2024 at 10:00 until 14/11/2024 at 17:35 CET, affecting Omnichannel customers in PREPRODUCTION environment. As a result, customers could experience a delay in viewing transactions.
We confirm that the situation is back to normal operating conditions and as of 14/11/2024 17:35 CET and transactions are displayed as usual.
We also confirm that there has been no impact in the PRODUCTION environment.
Thank you for your understanding.
Worldline (WLOP) Payment integrations
Direct Server to server API
Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).
Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.
We will update you as soon as the activity is restored.
We apologise for any potential inconvenience.
We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.
A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.
You will be updated as soon as the activity is restored to normal.
We apologise for any potential inconvenience.
Please be informed about a synchronization issue that took place between 08/11/2024 at 10:00 until 14/11/2024 at 17:35 CET, affecting Omnichannel customers in PREPRODUCTION environment. As a result, customers could experience a delay in viewing transactions.
We confirm that the situation is back to normal operating conditions and as of 14/11/2024 17:35 CET and transactions are displayed as usual.
We also confirm that there has been no impact in the PRODUCTION environment.
Thank you for your understanding.
Direct Client API
Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).
Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.
We will update you as soon as the activity is restored.
We apologise for any potential inconvenience.
We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.
A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.
You will be updated as soon as the activity is restored to normal.
We apologise for any potential inconvenience.
Please be informed about a synchronization issue that took place between 08/11/2024 at 10:00 until 14/11/2024 at 17:35 CET, affecting Omnichannel customers in PREPRODUCTION environment. As a result, customers could experience a delay in viewing transactions.
We confirm that the situation is back to normal operating conditions and as of 14/11/2024 17:35 CET and transactions are displayed as usual.
We also confirm that there has been no impact in the PRODUCTION environment.
Thank you for your understanding.
Direct Hosted Payment Pages
Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).
Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.
We will update you as soon as the activity is restored.
We apologise for any potential inconvenience.
We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.
A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.
You will be updated as soon as the activity is restored to normal.
We apologise for any potential inconvenience.
Please be informed about a synchronization issue that took place between 08/11/2024 at 10:00 until 14/11/2024 at 17:35 CET, affecting Omnichannel customers in PREPRODUCTION environment. As a result, customers could experience a delay in viewing transactions.
We confirm that the situation is back to normal operating conditions and as of 14/11/2024 17:35 CET and transactions are displayed as usual.
We also confirm that there has been no impact in the PRODUCTION environment.
Thank you for your understanding.
Direct Hosted Tokenization Pages
Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).
Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.
We will update you as soon as the activity is restored.
We apologise for any potential inconvenience.
We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.
A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.
You will be updated as soon as the activity is restored to normal.
We apologise for any potential inconvenience.
Please be informed about a synchronization issue that took place between 08/11/2024 at 10:00 until 14/11/2024 at 17:35 CET, affecting Omnichannel customers in PREPRODUCTION environment. As a result, customers could experience a delay in viewing transactions.
We confirm that the situation is back to normal operating conditions and as of 14/11/2024 17:35 CET and transactions are displayed as usual.
We also confirm that there has been no impact in the PRODUCTION environment.
Thank you for your understanding.
Worldline Batch transaction processing
Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).
Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.
We will update you as soon as the activity is restored.
We apologise for any potential inconvenience.
We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.
A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.
You will be updated as soon as the activity is restored to normal.
We apologise for any potential inconvenience.
Please be informed about a synchronization issue that took place between 08/11/2024 at 10:00 until 14/11/2024 at 17:35 CET, affecting Omnichannel customers in PREPRODUCTION environment. As a result, customers could experience a delay in viewing transactions.
We confirm that the situation is back to normal operating conditions and as of 14/11/2024 17:35 CET and transactions are displayed as usual.
We also confirm that there has been no impact in the PRODUCTION environment.
Thank you for your understanding.
Worldline e-Terminal
Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).
Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.
We will update you as soon as the activity is restored.
We apologise for any potential inconvenience.
We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.
A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.
You will be updated as soon as the activity is restored to normal.
We apologise for any potential inconvenience.
Please be informed about a synchronization issue that took place between 08/11/2024 at 10:00 until 14/11/2024 at 17:35 CET, affecting Omnichannel customers in PREPRODUCTION environment. As a result, customers could experience a delay in viewing transactions.
We confirm that the situation is back to normal operating conditions and as of 14/11/2024 17:35 CET and transactions are displayed as usual.
We also confirm that there has been no impact in the PRODUCTION environment.
Thank you for your understanding.
Worldline Ecommerce Payment Pages
Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).
Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.
We will update you as soon as the activity is restored.
We apologise for any potential inconvenience.
We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.
A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.
You will be updated as soon as the activity is restored to normal.
We apologise for any potential inconvenience.
Please be informed about a synchronization issue that took place between 08/11/2024 at 10:00 until 14/11/2024 at 17:35 CET, affecting Omnichannel customers in PREPRODUCTION environment. As a result, customers could experience a delay in viewing transactions.
We confirm that the situation is back to normal operating conditions and as of 14/11/2024 17:35 CET and transactions are displayed as usual.
We also confirm that there has been no impact in the PRODUCTION environment.
Thank you for your understanding.
Worldline DirectLink API's
Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).
Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.
We will update you as soon as the activity is restored.
We apologise for any potential inconvenience.
We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.
A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.
You will be updated as soon as the activity is restored to normal.
We apologise for any potential inconvenience.
Please be informed about a synchronization issue that took place between 08/11/2024 at 10:00 until 14/11/2024 at 17:35 CET, affecting Omnichannel customers in PREPRODUCTION environment. As a result, customers could experience a delay in viewing transactions.
We confirm that the situation is back to normal operating conditions and as of 14/11/2024 17:35 CET and transactions are displayed as usual.
We also confirm that there has been no impact in the PRODUCTION environment.
Thank you for your understanding.
Worldline FlexCheckout
Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).
Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.
We will update you as soon as the activity is restored.
We apologise for any potential inconvenience.
We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.
A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.
You will be updated as soon as the activity is restored to normal.
We apologise for any potential inconvenience.
Please be informed about a synchronization issue that took place between 08/11/2024 at 10:00 until 14/11/2024 at 17:35 CET, affecting Omnichannel customers in PREPRODUCTION environment. As a result, customers could experience a delay in viewing transactions.
We confirm that the situation is back to normal operating conditions and as of 14/11/2024 17:35 CET and transactions are displayed as usual.
We also confirm that there has been no impact in the PRODUCTION environment.
Thank you for your understanding.
Worldline (WLOP) Portals & reporting
SMB Merchant Portal
Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).
Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.
We will update you as soon as the activity is restored.
We apologise for any potential inconvenience.
We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.
A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.
You will be updated as soon as the activity is restored to normal.
We apologise for any potential inconvenience.
Please be informed about a synchronization issue that took place between 08/11/2024 at 10:00 until 14/11/2024 at 17:35 CET, affecting Omnichannel customers in PREPRODUCTION environment. As a result, customers could experience a delay in viewing transactions.
We confirm that the situation is back to normal operating conditions and as of 14/11/2024 17:35 CET and transactions are displayed as usual.
We also confirm that there has been no impact in the PRODUCTION environment.
Thank you for your understanding.
Back Office Ogone
Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).
Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.
We will update you as soon as the activity is restored.
We apologise for any potential inconvenience.
We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.
A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.
You will be updated as soon as the activity is restored to normal.
We apologise for any potential inconvenience.
Please be informed about a synchronization issue that took place between 08/11/2024 at 10:00 until 14/11/2024 at 17:35 CET, affecting Omnichannel customers in PREPRODUCTION environment. As a result, customers could experience a delay in viewing transactions.
We confirm that the situation is back to normal operating conditions and as of 14/11/2024 17:35 CET and transactions are displayed as usual.
We also confirm that there has been no impact in the PRODUCTION environment.
Thank you for your understanding.
Please be informed that the Worldline Back Office is temporarily unavailable.
Our technical teams are working to identify the cause of this interruption and restore service as a matter of urgency.
We thank you for your understanding.
Please be informed that the Worldline Back Office is temporarily unavailable.
Our technical teams are working to identify the cause of this interruption and restore service as a matter of urgency.
We thank you for your understanding.
MyPerformance
Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).
Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.
We will update you as soon as the activity is restored.
We apologise for any potential inconvenience.
We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.
A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.
You will be updated as soon as the activity is restored to normal.
We apologise for any potential inconvenience.
Please be informed about a synchronization issue that took place between 08/11/2024 at 10:00 until 14/11/2024 at 17:35 CET, affecting Omnichannel customers in PREPRODUCTION environment. As a result, customers could experience a delay in viewing transactions.
We confirm that the situation is back to normal operating conditions and as of 14/11/2024 17:35 CET and transactions are displayed as usual.
We also confirm that there has been no impact in the PRODUCTION environment.
Thank you for your understanding.
Financial clearing and settlement service (Collect)
Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).
Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.
We will update you as soon as the activity is restored.
We apologise for any potential inconvenience.
We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.
A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.
You will be updated as soon as the activity is restored to normal.
We apologise for any potential inconvenience.
Please be informed about a synchronization issue that took place between 08/11/2024 at 10:00 until 14/11/2024 at 17:35 CET, affecting Omnichannel customers in PREPRODUCTION environment. As a result, customers could experience a delay in viewing transactions.
We confirm that the situation is back to normal operating conditions and as of 14/11/2024 17:35 CET and transactions are displayed as usual.
We also confirm that there has been no impact in the PRODUCTION environment.
Thank you for your understanding.
Support Site (https://epayments-support.ingenico.com/)
Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).
Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.
We will update you as soon as the activity is restored.
We apologise for any potential inconvenience.
Please be informed about a synchronization issue that took place between 08/11/2024 at 10:00 until 14/11/2024 at 17:35 CET, affecting Omnichannel customers in PREPRODUCTION environment. As a result, customers could experience a delay in viewing transactions.
We confirm that the situation is back to normal operating conditions and as of 14/11/2024 17:35 CET and transactions are displayed as usual.
We also confirm that there has been no impact in the PRODUCTION environment.
Thank you for your understanding.
Worldline (WLOP) Alternatives
Azupay api
Azupay External NPP Network
We are aware of issues in processing payID registrations, account inquiries and payTo payment initiations. We are currently investigating the impact and will provide a detailed update as soon as one becomes available. This is an upstream issue with our banking partner and we are working with their team for a resolution as soon as possible.
Payment Requests and Payments are not believed to currently be affected.
Please do subscribe to our status page for the latest and most accurate information.
We apologise for the inconvenience caused.
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Hemos sufrido una desconexión con el procesador de Pagos PROSA, derivado de una caída en los enlaces de comunicación, solo es posible procesar transacciones de American Express e internacionales, en tanto no se resuelva el incidente.
Dashboard
Hemos sufrido una desconexión con el procesador de Pagos PROSA, derivado de una caída en los enlaces de comunicación, solo es posible procesar transacciones de American Express e internacionales, en tanto no se resuelva el incidente.
