Worldline (WLOP) Status

Resolved: Please be informed that a perturbation impacting 3-D Secure authentication occurred on 23/01/2026 between 10:45 and 12:06 CET.

As a result, during this time frame, some of your customers may have received an error message and their transaction treated by may have ended in a status 403 (Authentication failed).

Depending on your account configuration:

• your customers may have returned to the previous page to reattempt the payment with a different payment method or
• the transaction may have been processed without 3-D Secure.

Identified: We would like to inform you about an ongoing technical issue impacting 3-D Secure authentication as from 23/01/2026 10:45 CET.

This issue results in a number of transactions receiving a status 403 (Authentication failed) or status 2 (Authorisation declined) due to the impossibility of performing a 3-D Secure check.

A dedicated team has been deployed to investigate the situation as a matter of urgency. An update will be provided shortly.

We appreciate your understanding of the matter.

Resolved: Please be informed that a perturbation impacting 3-D Secure authentication occurred on 23/01/2026 between 10:45 and 12:06 CET.

As a result, during this time frame, some of your customers may have received an error message and their transaction treated by may have ended in a status 403 (Authentication failed).

Depending on your account configuration:

• your customers may have returned to the previous page to reattempt the payment with a different payment method or
• the transaction may have been processed without 3-D Secure.

Identified: We would like to inform you about an ongoing technical issue impacting 3-D Secure authentication as from 23/01/2026 10:45 CET.

This issue results in a number of transactions receiving a status 403 (Authentication failed) or status 2 (Authorisation declined) due to the impossibility of performing a 3-D Secure check.

A dedicated team has been deployed to investigate the situation as a matter of urgency. An update will be provided shortly.

We appreciate your understanding of the matter.

Identified: UPDATE

As communicated before, our systems have detected that transactions starting from 20/01/2026, 13:37 CET have not been settled correctly.

This is our confirmation to you that this situation is still ongoing.

As a result, the funds associated with the transactions concerned will be credited to your account later than usually.

A dedicated team has been deployed to investigate the case as a matter of urgency and the investigation persists.

We will update you again as soon as more information becomes available.

We regret any potential inconvenience and appreciate your understanding and patience.

Identified: Our systems have detected that transactions starting from 20/01/2026, 13:37 CET have not been settled correctly.

Due to this, the funds associated with the transactions concerned will be credited to your account later than usual.

A dedicated team has been deployed to investigate the situation as a matter of urgency.

We will update you as soon as more information becomes available.

We regret any potential inconvenience and appreciate your understanding and patience.

Resolved: Please be informed that a perturbation impacting 3-D Secure authentication occurred on 23/01/2026 between 10:45 and 12:06 CET.

As a result, during this time frame, some of your customers may have received an error message and their transaction treated by may have ended in a status 403 (Authentication failed).

Depending on your account configuration:

• your customers may have returned to the previous page to reattempt the payment with a different payment method or
• the transaction may have been processed without 3-D Secure.

Identified: We would like to inform you about an ongoing technical issue impacting 3-D Secure authentication as from 23/01/2026 10:45 CET.

This issue results in a number of transactions receiving a status 403 (Authentication failed) or status 2 (Authorisation declined) due to the impossibility of performing a 3-D Secure check.

A dedicated team has been deployed to investigate the situation as a matter of urgency. An update will be provided shortly.

We appreciate your understanding of the matter.

Resolved: Please be informed that a perturbation impacting 3-D Secure authentication occurred on 23/01/2026 between 10:45 and 12:06 CET.

As a result, during this time frame, some of your customers may have received an error message and their transaction treated by may have ended in a status 403 (Authentication failed).

Depending on your account configuration:

• your customers may have returned to the previous page to reattempt the payment with a different payment method or
• the transaction may have been processed without 3-D Secure.

Identified: We would like to inform you about an ongoing technical issue impacting 3-D Secure authentication as from 23/01/2026 10:45 CET.

This issue results in a number of transactions receiving a status 403 (Authentication failed) or status 2 (Authorisation declined) due to the impossibility of performing a 3-D Secure check.

A dedicated team has been deployed to investigate the situation as a matter of urgency. An update will be provided shortly.

We appreciate your understanding of the matter.

Identified: UPDATE

As communicated before, our systems have detected that transactions starting from 20/01/2026, 13:37 CET have not been settled correctly.

This is our confirmation to you that this situation is still ongoing.

As a result, the funds associated with the transactions concerned will be credited to your account later than usually.

A dedicated team has been deployed to investigate the case as a matter of urgency and the investigation persists.

We will update you again as soon as more information becomes available.

We regret any potential inconvenience and appreciate your understanding and patience.

Identified: Our systems have detected that transactions starting from 20/01/2026, 13:37 CET have not been settled correctly.

Due to this, the funds associated with the transactions concerned will be credited to your account later than usual.

A dedicated team has been deployed to investigate the situation as a matter of urgency.

We will update you as soon as more information becomes available.

We regret any potential inconvenience and appreciate your understanding and patience.

Resolved: Please be informed that a perturbation impacting 3-D Secure authentication occurred on 23/01/2026 between 10:45 and 12:06 CET.

As a result, during this time frame, some of your customers may have received an error message and their transaction treated by may have ended in a status 403 (Authentication failed).

Depending on your account configuration:

• your customers may have returned to the previous page to reattempt the payment with a different payment method or
• the transaction may have been processed without 3-D Secure.

Identified: We would like to inform you about an ongoing technical issue impacting 3-D Secure authentication as from 23/01/2026 10:45 CET.

This issue results in a number of transactions receiving a status 403 (Authentication failed) or status 2 (Authorisation declined) due to the impossibility of performing a 3-D Secure check.

A dedicated team has been deployed to investigate the situation as a matter of urgency. An update will be provided shortly.

We appreciate your understanding of the matter.

Resolved: Please be informed that a perturbation impacting 3-D Secure authentication occurred on 23/01/2026 between 10:45 and 12:06 CET.

As a result, during this time frame, some of your customers may have received an error message and their transaction treated by may have ended in a status 403 (Authentication failed).

Depending on your account configuration:

• your customers may have returned to the previous page to reattempt the payment with a different payment method or
• the transaction may have been processed without 3-D Secure.

Identified: We would like to inform you about an ongoing technical issue impacting 3-D Secure authentication as from 23/01/2026 10:45 CET.

This issue results in a number of transactions receiving a status 403 (Authentication failed) or status 2 (Authorisation declined) due to the impossibility of performing a 3-D Secure check.

A dedicated team has been deployed to investigate the situation as a matter of urgency. An update will be provided shortly.

We appreciate your understanding of the matter.

Resolved: Please be informed that a perturbation impacting 3-D Secure authentication occurred on 23/01/2026 between 10:45 and 12:06 CET.

As a result, during this time frame, some of your customers may have received an error message and their transaction treated by may have ended in a status 403 (Authentication failed).

Depending on your account configuration:

• your customers may have returned to the previous page to reattempt the payment with a different payment method or
• the transaction may have been processed without 3-D Secure.

Identified: We would like to inform you about an ongoing technical issue impacting 3-D Secure authentication as from 23/01/2026 10:45 CET.

This issue results in a number of transactions receiving a status 403 (Authentication failed) or status 2 (Authorisation declined) due to the impossibility of performing a 3-D Secure check.

A dedicated team has been deployed to investigate the situation as a matter of urgency. An update will be provided shortly.

We appreciate your understanding of the matter.

Identified: UPDATE

As communicated before, our systems have detected that transactions starting from 20/01/2026, 13:37 CET have not been settled correctly.

This is our confirmation to you that this situation is still ongoing.

As a result, the funds associated with the transactions concerned will be credited to your account later than usually.

A dedicated team has been deployed to investigate the case as a matter of urgency and the investigation persists.

We will update you again as soon as more information becomes available.

We regret any potential inconvenience and appreciate your understanding and patience.

Identified: Our systems have detected that transactions starting from 20/01/2026, 13:37 CET have not been settled correctly.

Due to this, the funds associated with the transactions concerned will be credited to your account later than usual.

A dedicated team has been deployed to investigate the situation as a matter of urgency.

We will update you as soon as more information becomes available.

We regret any potential inconvenience and appreciate your understanding and patience.

Resolved: Please be informed that a perturbation impacting 3-D Secure authentication occurred on 23/01/2026 between 10:45 and 12:06 CET.

As a result, during this time frame, some of your customers may have received an error message and their transaction treated by may have ended in a status 403 (Authentication failed).

Depending on your account configuration:

• your customers may have returned to the previous page to reattempt the payment with a different payment method or
• the transaction may have been processed without 3-D Secure.

Identified: We would like to inform you about an ongoing technical issue impacting 3-D Secure authentication as from 23/01/2026 10:45 CET.

This issue results in a number of transactions receiving a status 403 (Authentication failed) or status 2 (Authorisation declined) due to the impossibility of performing a 3-D Secure check.

A dedicated team has been deployed to investigate the situation as a matter of urgency. An update will be provided shortly.

We appreciate your understanding of the matter.

Resolved: Please be informed that a perturbation impacting 3-D Secure authentication occurred on 23/01/2026 between 10:45 and 12:06 CET.

As a result, during this time frame, some of your customers may have received an error message and their transaction treated by may have ended in a status 403 (Authentication failed).

Depending on your account configuration:

• your customers may have returned to the previous page to reattempt the payment with a different payment method or
• the transaction may have been processed without 3-D Secure.

Identified: We would like to inform you about an ongoing technical issue impacting 3-D Secure authentication as from 23/01/2026 10:45 CET.

This issue results in a number of transactions receiving a status 403 (Authentication failed) or status 2 (Authorisation declined) due to the impossibility of performing a 3-D Secure check.

A dedicated team has been deployed to investigate the situation as a matter of urgency. An update will be provided shortly.

We appreciate your understanding of the matter.

Resolved: Please be informed that a perturbation impacting 3-D Secure authentication occurred on 23/01/2026 between 10:45 and 12:06 CET.

As a result, during this time frame, some of your customers may have received an error message and their transaction treated by may have ended in a status 403 (Authentication failed).

Depending on your account configuration:

• your customers may have returned to the previous page to reattempt the payment with a different payment method or
• the transaction may have been processed without 3-D Secure.

Identified: We would like to inform you about an ongoing technical issue impacting 3-D Secure authentication as from 23/01/2026 10:45 CET.

This issue results in a number of transactions receiving a status 403 (Authentication failed) or status 2 (Authorisation declined) due to the impossibility of performing a 3-D Secure check.

A dedicated team has been deployed to investigate the situation as a matter of urgency. An update will be provided shortly.

We appreciate your understanding of the matter.

Resolved: Please be informed that a perturbation impacting 3-D Secure authentication occurred on 23/01/2026 between 10:45 and 12:06 CET.

As a result, during this time frame, some of your customers may have received an error message and their transaction treated by may have ended in a status 403 (Authentication failed).

Depending on your account configuration:

• your customers may have returned to the previous page to reattempt the payment with a different payment method or
• the transaction may have been processed without 3-D Secure.

Identified: We would like to inform you about an ongoing technical issue impacting 3-D Secure authentication as from 23/01/2026 10:45 CET.

This issue results in a number of transactions receiving a status 403 (Authentication failed) or status 2 (Authorisation declined) due to the impossibility of performing a 3-D Secure check.

A dedicated team has been deployed to investigate the situation as a matter of urgency. An update will be provided shortly.

We appreciate your understanding of the matter.

Resolved: Please be informed that a perturbation impacting 3-D Secure authentication occurred on 23/01/2026 between 10:45 and 12:06 CET.

As a result, during this time frame, some of your customers may have received an error message and their transaction treated by may have ended in a status 403 (Authentication failed).

Depending on your account configuration:

• your customers may have returned to the previous page to reattempt the payment with a different payment method or
• the transaction may have been processed without 3-D Secure.

Identified: We would like to inform you about an ongoing technical issue impacting 3-D Secure authentication as from 23/01/2026 10:45 CET.

This issue results in a number of transactions receiving a status 403 (Authentication failed) or status 2 (Authorisation declined) due to the impossibility of performing a 3-D Secure check.

A dedicated team has been deployed to investigate the situation as a matter of urgency. An update will be provided shortly.

We appreciate your understanding of the matter.

Identified: UPDATE

As communicated before, our systems have detected that transactions starting from 20/01/2026, 13:37 CET have not been settled correctly.

This is our confirmation to you that this situation is still ongoing.

As a result, the funds associated with the transactions concerned will be credited to your account later than usually.

A dedicated team has been deployed to investigate the case as a matter of urgency and the investigation persists.

We will update you again as soon as more information becomes available.

We regret any potential inconvenience and appreciate your understanding and patience.

Identified: Our systems have detected that transactions starting from 20/01/2026, 13:37 CET have not been settled correctly.

Due to this, the funds associated with the transactions concerned will be credited to your account later than usual.

A dedicated team has been deployed to investigate the situation as a matter of urgency.

We will update you as soon as more information becomes available.

We regret any potential inconvenience and appreciate your understanding and patience.

Resolved: Please be informed that a perturbation impacting 3-D Secure authentication occurred on 23/01/2026 between 10:45 and 12:06 CET.

As a result, during this time frame, some of your customers may have received an error message and their transaction treated by may have ended in a status 403 (Authentication failed).

Depending on your account configuration:

• your customers may have returned to the previous page to reattempt the payment with a different payment method or
• the transaction may have been processed without 3-D Secure.

Identified: We would like to inform you about an ongoing technical issue impacting 3-D Secure authentication as from 23/01/2026 10:45 CET.

This issue results in a number of transactions receiving a status 403 (Authentication failed) or status 2 (Authorisation declined) due to the impossibility of performing a 3-D Secure check.

A dedicated team has been deployed to investigate the situation as a matter of urgency. An update will be provided shortly.

We appreciate your understanding of the matter.

Resolved: Please be informed that a perturbation impacting 3-D Secure authentication occurred on 23/01/2026 between 10:45 and 12:06 CET.

As a result, during this time frame, some of your customers may have received an error message and their transaction treated by may have ended in a status 403 (Authentication failed).

Depending on your account configuration:

• your customers may have returned to the previous page to reattempt the payment with a different payment method or
• the transaction may have been processed without 3-D Secure.

Identified: We would like to inform you about an ongoing technical issue impacting 3-D Secure authentication as from 23/01/2026 10:45 CET.

This issue results in a number of transactions receiving a status 403 (Authentication failed) or status 2 (Authorisation declined) due to the impossibility of performing a 3-D Secure check.

A dedicated team has been deployed to investigate the situation as a matter of urgency. An update will be provided shortly.

We appreciate your understanding of the matter.

Identified: UPDATE

As communicated before, our systems have detected that transactions starting from 20/01/2026, 13:37 CET have not been settled correctly.

This is our confirmation to you that this situation is still ongoing.

As a result, the funds associated with the transactions concerned will be credited to your account later than usually.

A dedicated team has been deployed to investigate the case as a matter of urgency and the investigation persists.

We will update you again as soon as more information becomes available.

We regret any potential inconvenience and appreciate your understanding and patience.

Identified: Our systems have detected that transactions starting from 20/01/2026, 13:37 CET have not been settled correctly.

Due to this, the funds associated with the transactions concerned will be credited to your account later than usual.

A dedicated team has been deployed to investigate the situation as a matter of urgency.

We will update you as soon as more information becomes available.

We regret any potential inconvenience and appreciate your understanding and patience.

Resolved: Please be informed that a perturbation impacting 3-D Secure authentication occurred on 23/01/2026 between 10:45 and 12:06 CET.

As a result, during this time frame, some of your customers may have received an error message and their transaction treated by may have ended in a status 403 (Authentication failed).

Depending on your account configuration:

• your customers may have returned to the previous page to reattempt the payment with a different payment method or
• the transaction may have been processed without 3-D Secure.

Identified: We would like to inform you about an ongoing technical issue impacting 3-D Secure authentication as from 23/01/2026 10:45 CET.

This issue results in a number of transactions receiving a status 403 (Authentication failed) or status 2 (Authorisation declined) due to the impossibility of performing a 3-D Secure check.

A dedicated team has been deployed to investigate the situation as a matter of urgency. An update will be provided shortly.

We appreciate your understanding of the matter.

Resolved: Please be informed that a perturbation impacting 3-D Secure authentication occurred on 23/01/2026 between 10:45 and 12:06 CET.

As a result, during this time frame, some of your customers may have received an error message and their transaction treated by may have ended in a status 403 (Authentication failed).

Depending on your account configuration:

• your customers may have returned to the previous page to reattempt the payment with a different payment method or
• the transaction may have been processed without 3-D Secure.

Identified: We would like to inform you about an ongoing technical issue impacting 3-D Secure authentication as from 23/01/2026 10:45 CET.

This issue results in a number of transactions receiving a status 403 (Authentication failed) or status 2 (Authorisation declined) due to the impossibility of performing a 3-D Secure check.

A dedicated team has been deployed to investigate the situation as a matter of urgency. An update will be provided shortly.

We appreciate your understanding of the matter.

Resolved: Please be informed that a perturbation impacting 3-D Secure authentication occurred on 23/01/2026 between 10:45 and 12:06 CET.

As a result, during this time frame, some of your customers may have received an error message and their transaction treated by may have ended in a status 403 (Authentication failed).

Depending on your account configuration:

• your customers may have returned to the previous page to reattempt the payment with a different payment method or
• the transaction may have been processed without 3-D Secure.

Identified: We would like to inform you about an ongoing technical issue impacting 3-D Secure authentication as from 23/01/2026 10:45 CET.

This issue results in a number of transactions receiving a status 403 (Authentication failed) or status 2 (Authorisation declined) due to the impossibility of performing a 3-D Secure check.

A dedicated team has been deployed to investigate the situation as a matter of urgency. An update will be provided shortly.

We appreciate your understanding of the matter.

Identified: UPDATE

As communicated before, our systems have detected that transactions starting from 20/01/2026, 13:37 CET have not been settled correctly.

This is our confirmation to you that this situation is still ongoing.

As a result, the funds associated with the transactions concerned will be credited to your account later than usually.

A dedicated team has been deployed to investigate the case as a matter of urgency and the investigation persists.

We will update you again as soon as more information becomes available.

We regret any potential inconvenience and appreciate your understanding and patience.

Identified: Our systems have detected that transactions starting from 20/01/2026, 13:37 CET have not been settled correctly.

Due to this, the funds associated with the transactions concerned will be credited to your account later than usual.

A dedicated team has been deployed to investigate the situation as a matter of urgency.

We will update you as soon as more information becomes available.

We regret any potential inconvenience and appreciate your understanding and patience.

Resolved: Please be informed that a perturbation impacting 3-D Secure authentication occurred on 23/01/2026 between 10:45 and 12:06 CET.

As a result, during this time frame, some of your customers may have received an error message and their transaction treated by may have ended in a status 403 (Authentication failed).

Depending on your account configuration:

• your customers may have returned to the previous page to reattempt the payment with a different payment method or
• the transaction may have been processed without 3-D Secure.

Identified: We would like to inform you about an ongoing technical issue impacting 3-D Secure authentication as from 23/01/2026 10:45 CET.

This issue results in a number of transactions receiving a status 403 (Authentication failed) or status 2 (Authorisation declined) due to the impossibility of performing a 3-D Secure check.

A dedicated team has been deployed to investigate the situation as a matter of urgency. An update will be provided shortly.

We appreciate your understanding of the matter.

Resolved: Please be informed that a perturbation impacting 3-D Secure authentication occurred on 23/01/2026 between 10:45 and 12:06 CET.

As a result, during this time frame, some of your customers may have received an error message and their transaction treated by may have ended in a status 403 (Authentication failed).

Depending on your account configuration:

• your customers may have returned to the previous page to reattempt the payment with a different payment method or
• the transaction may have been processed without 3-D Secure.

Identified: We would like to inform you about an ongoing technical issue impacting 3-D Secure authentication as from 23/01/2026 10:45 CET.

This issue results in a number of transactions receiving a status 403 (Authentication failed) or status 2 (Authorisation declined) due to the impossibility of performing a 3-D Secure check.

A dedicated team has been deployed to investigate the situation as a matter of urgency. An update will be provided shortly.

We appreciate your understanding of the matter.

Resolved: Please be informed that a perturbation impacting 3-D Secure authentication occurred on 23/01/2026 between 10:45 and 12:06 CET.

As a result, during this time frame, some of your customers may have received an error message and their transaction treated by may have ended in a status 403 (Authentication failed).

Depending on your account configuration:

• your customers may have returned to the previous page to reattempt the payment with a different payment method or
• the transaction may have been processed without 3-D Secure.

Identified: We would like to inform you about an ongoing technical issue impacting 3-D Secure authentication as from 23/01/2026 10:45 CET.

This issue results in a number of transactions receiving a status 403 (Authentication failed) or status 2 (Authorisation declined) due to the impossibility of performing a 3-D Secure check.

A dedicated team has been deployed to investigate the situation as a matter of urgency. An update will be provided shortly.

We appreciate your understanding of the matter.

Identified: UPDATE

As communicated before, our systems have detected that transactions starting from 20/01/2026, 13:37 CET have not been settled correctly.

This is our confirmation to you that this situation is still ongoing.

As a result, the funds associated with the transactions concerned will be credited to your account later than usually.

A dedicated team has been deployed to investigate the case as a matter of urgency and the investigation persists.

We will update you again as soon as more information becomes available.

We regret any potential inconvenience and appreciate your understanding and patience.

Identified: Our systems have detected that transactions starting from 20/01/2026, 13:37 CET have not been settled correctly.

Due to this, the funds associated with the transactions concerned will be credited to your account later than usual.

A dedicated team has been deployed to investigate the situation as a matter of urgency.

We will update you as soon as more information becomes available.

We regret any potential inconvenience and appreciate your understanding and patience.

Resolved: Please be informed that a perturbation impacting 3-D Secure authentication occurred on 23/01/2026 between 10:45 and 12:06 CET.

As a result, during this time frame, some of your customers may have received an error message and their transaction treated by may have ended in a status 403 (Authentication failed).

Depending on your account configuration:

• your customers may have returned to the previous page to reattempt the payment with a different payment method or
• the transaction may have been processed without 3-D Secure.

Identified: We would like to inform you about an ongoing technical issue impacting 3-D Secure authentication as from 23/01/2026 10:45 CET.

This issue results in a number of transactions receiving a status 403 (Authentication failed) or status 2 (Authorisation declined) due to the impossibility of performing a 3-D Secure check.

A dedicated team has been deployed to investigate the situation as a matter of urgency. An update will be provided shortly.

We appreciate your understanding of the matter.

Resolved: Please be informed that a perturbation impacting 3-D Secure authentication occurred on 23/01/2026 between 10:45 and 12:06 CET.

As a result, during this time frame, some of your customers may have received an error message and their transaction treated by may have ended in a status 403 (Authentication failed).

Depending on your account configuration:

• your customers may have returned to the previous page to reattempt the payment with a different payment method or
• the transaction may have been processed without 3-D Secure.

Identified: We would like to inform you about an ongoing technical issue impacting 3-D Secure authentication as from 23/01/2026 10:45 CET.

This issue results in a number of transactions receiving a status 403 (Authentication failed) or status 2 (Authorisation declined) due to the impossibility of performing a 3-D Secure check.

A dedicated team has been deployed to investigate the situation as a matter of urgency. An update will be provided shortly.

We appreciate your understanding of the matter.

Identified: UPDATE

As communicated before, our systems have detected that transactions starting from 20/01/2026, 13:37 CET have not been settled correctly.

This is our confirmation to you that this situation is still ongoing.

As a result, the funds associated with the transactions concerned will be credited to your account later than usually.

A dedicated team has been deployed to investigate the case as a matter of urgency and the investigation persists.

We will update you again as soon as more information becomes available.

We regret any potential inconvenience and appreciate your understanding and patience.

Identified: Our systems have detected that transactions starting from 20/01/2026, 13:37 CET have not been settled correctly.

Due to this, the funds associated with the transactions concerned will be credited to your account later than usual.

A dedicated team has been deployed to investigate the situation as a matter of urgency.

We will update you as soon as more information becomes available.

We regret any potential inconvenience and appreciate your understanding and patience.

Resolved: Please be informed that a perturbation impacting 3-D Secure authentication occurred on 23/01/2026 between 10:45 and 12:06 CET.

As a result, during this time frame, some of your customers may have received an error message and their transaction treated by may have ended in a status 403 (Authentication failed).

Depending on your account configuration:

• your customers may have returned to the previous page to reattempt the payment with a different payment method or
• the transaction may have been processed without 3-D Secure.

Identified: We would like to inform you about an ongoing technical issue impacting 3-D Secure authentication as from 23/01/2026 10:45 CET.

This issue results in a number of transactions receiving a status 403 (Authentication failed) or status 2 (Authorisation declined) due to the impossibility of performing a 3-D Secure check.

A dedicated team has been deployed to investigate the situation as a matter of urgency. An update will be provided shortly.

We appreciate your understanding of the matter.

Identified: UPDATE

As communicated before, our systems have detected that transactions starting from 20/01/2026, 13:37 CET have not been settled correctly.

This is our confirmation to you that this situation is still ongoing.

As a result, the funds associated with the transactions concerned will be credited to your account later than usually.

A dedicated team has been deployed to investigate the case as a matter of urgency and the investigation persists.

We will update you again as soon as more information becomes available.

We regret any potential inconvenience and appreciate your understanding and patience.

Identified: Our systems have detected that transactions starting from 20/01/2026, 13:37 CET have not been settled correctly.

Due to this, the funds associated with the transactions concerned will be credited to your account later than usual.

A dedicated team has been deployed to investigate the situation as a matter of urgency.

We will update you as soon as more information becomes available.

We regret any potential inconvenience and appreciate your understanding and patience.

Resolved: Please be informed that a perturbation impacting 3-D Secure authentication occurred on 23/01/2026 between 10:45 and 12:06 CET.

As a result, during this time frame, some of your customers may have received an error message and their transaction treated by may have ended in a status 403 (Authentication failed).

Depending on your account configuration:

• your customers may have returned to the previous page to reattempt the payment with a different payment method or
• the transaction may have been processed without 3-D Secure.

Identified: We would like to inform you about an ongoing technical issue impacting 3-D Secure authentication as from 23/01/2026 10:45 CET.

This issue results in a number of transactions receiving a status 403 (Authentication failed) or status 2 (Authorisation declined) due to the impossibility of performing a 3-D Secure check.

A dedicated team has been deployed to investigate the situation as a matter of urgency. An update will be provided shortly.

We appreciate your understanding of the matter.

Resolved: Please be informed that a perturbation impacting 3-D Secure authentication occurred on 23/01/2026 between 10:45 and 12:06 CET.

As a result, during this time frame, some of your customers may have received an error message and their transaction treated by may have ended in a status 403 (Authentication failed).

Depending on your account configuration:

• your customers may have returned to the previous page to reattempt the payment with a different payment method or
• the transaction may have been processed without 3-D Secure.

Identified: We would like to inform you about an ongoing technical issue impacting 3-D Secure authentication as from 23/01/2026 10:45 CET.

This issue results in a number of transactions receiving a status 403 (Authentication failed) or status 2 (Authorisation declined) due to the impossibility of performing a 3-D Secure check.

A dedicated team has been deployed to investigate the situation as a matter of urgency. An update will be provided shortly.

We appreciate your understanding of the matter.

Resolved: Please be informed that a perturbation impacting 3-D Secure authentication occurred on 23/01/2026 between 10:45 and 12:06 CET.

As a result, during this time frame, some of your customers may have received an error message and their transaction treated by may have ended in a status 403 (Authentication failed).

Depending on your account configuration:

• your customers may have returned to the previous page to reattempt the payment with a different payment method or
• the transaction may have been processed without 3-D Secure.

Identified: We would like to inform you about an ongoing technical issue impacting 3-D Secure authentication as from 23/01/2026 10:45 CET.

This issue results in a number of transactions receiving a status 403 (Authentication failed) or status 2 (Authorisation declined) due to the impossibility of performing a 3-D Secure check.

A dedicated team has been deployed to investigate the situation as a matter of urgency. An update will be provided shortly.

We appreciate your understanding of the matter.

Identified: UPDATE

As communicated before, our systems have detected that transactions starting from 20/01/2026, 13:37 CET have not been settled correctly.

This is our confirmation to you that this situation is still ongoing.

As a result, the funds associated with the transactions concerned will be credited to your account later than usually.

A dedicated team has been deployed to investigate the case as a matter of urgency and the investigation persists.

We will update you again as soon as more information becomes available.

We regret any potential inconvenience and appreciate your understanding and patience.

Identified: Our systems have detected that transactions starting from 20/01/2026, 13:37 CET have not been settled correctly.

Due to this, the funds associated with the transactions concerned will be credited to your account later than usual.

A dedicated team has been deployed to investigate the situation as a matter of urgency.

We will update you as soon as more information becomes available.

We regret any potential inconvenience and appreciate your understanding and patience.

Resolved: Please be informed that a perturbation impacting 3-D Secure authentication occurred on 23/01/2026 between 10:45 and 12:06 CET.

As a result, during this time frame, some of your customers may have received an error message and their transaction treated by may have ended in a status 403 (Authentication failed).

Depending on your account configuration:

• your customers may have returned to the previous page to reattempt the payment with a different payment method or
• the transaction may have been processed without 3-D Secure.

Identified: We would like to inform you about an ongoing technical issue impacting 3-D Secure authentication as from 23/01/2026 10:45 CET.

This issue results in a number of transactions receiving a status 403 (Authentication failed) or status 2 (Authorisation declined) due to the impossibility of performing a 3-D Secure check.

A dedicated team has been deployed to investigate the situation as a matter of urgency. An update will be provided shortly.

We appreciate your understanding of the matter.

Resolved: Please be informed that a perturbation impacting 3-D Secure authentication occurred on 23/01/2026 between 10:45 and 12:06 CET.

As a result, during this time frame, some of your customers may have received an error message and their transaction treated by may have ended in a status 403 (Authentication failed).

Depending on your account configuration:

• your customers may have returned to the previous page to reattempt the payment with a different payment method or
• the transaction may have been processed without 3-D Secure.

Identified: We would like to inform you about an ongoing technical issue impacting 3-D Secure authentication as from 23/01/2026 10:45 CET.

This issue results in a number of transactions receiving a status 403 (Authentication failed) or status 2 (Authorisation declined) due to the impossibility of performing a 3-D Secure check.

A dedicated team has been deployed to investigate the situation as a matter of urgency. An update will be provided shortly.

We appreciate your understanding of the matter.

Resolved: Please be informed that a perturbation impacting 3-D Secure authentication occurred on 23/01/2026 between 10:45 and 12:06 CET.

As a result, during this time frame, some of your customers may have received an error message and their transaction treated by may have ended in a status 403 (Authentication failed).

Depending on your account configuration:

• your customers may have returned to the previous page to reattempt the payment with a different payment method or
• the transaction may have been processed without 3-D Secure.

Identified: We would like to inform you about an ongoing technical issue impacting 3-D Secure authentication as from 23/01/2026 10:45 CET.

This issue results in a number of transactions receiving a status 403 (Authentication failed) or status 2 (Authorisation declined) due to the impossibility of performing a 3-D Secure check.

A dedicated team has been deployed to investigate the situation as a matter of urgency. An update will be provided shortly.

We appreciate your understanding of the matter.

Resolved: Please be informed that a perturbation impacting 3-D Secure authentication occurred on 23/01/2026 between 10:45 and 12:06 CET.

As a result, during this time frame, some of your customers may have received an error message and their transaction treated by may have ended in a status 403 (Authentication failed).

Depending on your account configuration:

• your customers may have returned to the previous page to reattempt the payment with a different payment method or
• the transaction may have been processed without 3-D Secure.

Identified: We would like to inform you about an ongoing technical issue impacting 3-D Secure authentication as from 23/01/2026 10:45 CET.

This issue results in a number of transactions receiving a status 403 (Authentication failed) or status 2 (Authorisation declined) due to the impossibility of performing a 3-D Secure check.

A dedicated team has been deployed to investigate the situation as a matter of urgency. An update will be provided shortly.

We appreciate your understanding of the matter.

Resolved: Please be informed that a perturbation impacting 3-D Secure authentication occurred on 23/01/2026 between 10:45 and 12:06 CET.

As a result, during this time frame, some of your customers may have received an error message and their transaction treated by may have ended in a status 403 (Authentication failed).

Depending on your account configuration:

• your customers may have returned to the previous page to reattempt the payment with a different payment method or
• the transaction may have been processed without 3-D Secure.

Identified: We would like to inform you about an ongoing technical issue impacting 3-D Secure authentication as from 23/01/2026 10:45 CET.

This issue results in a number of transactions receiving a status 403 (Authentication failed) or status 2 (Authorisation declined) due to the impossibility of performing a 3-D Secure check.

A dedicated team has been deployed to investigate the situation as a matter of urgency. An update will be provided shortly.

We appreciate your understanding of the matter.

Resolved: Please be informed that a perturbation impacting 3-D Secure authentication occurred on 23/01/2026 between 10:45 and 12:06 CET.

As a result, during this time frame, some of your customers may have received an error message and their transaction treated by may have ended in a status 403 (Authentication failed).

Depending on your account configuration:

• your customers may have returned to the previous page to reattempt the payment with a different payment method or
• the transaction may have been processed without 3-D Secure.

Identified: We would like to inform you about an ongoing technical issue impacting 3-D Secure authentication as from 23/01/2026 10:45 CET.

This issue results in a number of transactions receiving a status 403 (Authentication failed) or status 2 (Authorisation declined) due to the impossibility of performing a 3-D Secure check.

A dedicated team has been deployed to investigate the situation as a matter of urgency. An update will be provided shortly.

We appreciate your understanding of the matter.

Resolved: Please be informed that a perturbation impacting 3-D Secure authentication occurred on 23/01/2026 between 10:45 and 12:06 CET.

As a result, during this time frame, some of your customers may have received an error message and their transaction treated by may have ended in a status 403 (Authentication failed).

Depending on your account configuration:

• your customers may have returned to the previous page to reattempt the payment with a different payment method or
• the transaction may have been processed without 3-D Secure.

Identified: We would like to inform you about an ongoing technical issue impacting 3-D Secure authentication as from 23/01/2026 10:45 CET.

This issue results in a number of transactions receiving a status 403 (Authentication failed) or status 2 (Authorisation declined) due to the impossibility of performing a 3-D Secure check.

A dedicated team has been deployed to investigate the situation as a matter of urgency. An update will be provided shortly.

We appreciate your understanding of the matter.

Resolved: Please be informed that a perturbation impacting 3-D Secure authentication occurred on 23/01/2026 between 10:45 and 12:06 CET.

As a result, during this time frame, some of your customers may have received an error message and their transaction treated by may have ended in a status 403 (Authentication failed).

Depending on your account configuration:

• your customers may have returned to the previous page to reattempt the payment with a different payment method or
• the transaction may have been processed without 3-D Secure.

Identified: We would like to inform you about an ongoing technical issue impacting 3-D Secure authentication as from 23/01/2026 10:45 CET.

This issue results in a number of transactions receiving a status 403 (Authentication failed) or status 2 (Authorisation declined) due to the impossibility of performing a 3-D Secure check.

A dedicated team has been deployed to investigate the situation as a matter of urgency. An update will be provided shortly.

We appreciate your understanding of the matter.

Resolved: Please be informed that a perturbation impacting 3-D Secure authentication occurred on 23/01/2026 between 10:45 and 12:06 CET.

As a result, during this time frame, some of your customers may have received an error message and their transaction treated by may have ended in a status 403 (Authentication failed).

Depending on your account configuration:

• your customers may have returned to the previous page to reattempt the payment with a different payment method or
• the transaction may have been processed without 3-D Secure.

Identified: We would like to inform you about an ongoing technical issue impacting 3-D Secure authentication as from 23/01/2026 10:45 CET.

This issue results in a number of transactions receiving a status 403 (Authentication failed) or status 2 (Authorisation declined) due to the impossibility of performing a 3-D Secure check.

A dedicated team has been deployed to investigate the situation as a matter of urgency. An update will be provided shortly.

We appreciate your understanding of the matter.

Resolved: Please be informed that a perturbation impacting 3-D Secure authentication occurred on 23/01/2026 between 10:45 and 12:06 CET.

As a result, during this time frame, some of your customers may have received an error message and their transaction treated by may have ended in a status 403 (Authentication failed).

Depending on your account configuration:

• your customers may have returned to the previous page to reattempt the payment with a different payment method or
• the transaction may have been processed without 3-D Secure.

Identified: We would like to inform you about an ongoing technical issue impacting 3-D Secure authentication as from 23/01/2026 10:45 CET.

This issue results in a number of transactions receiving a status 403 (Authentication failed) or status 2 (Authorisation declined) due to the impossibility of performing a 3-D Secure check.

A dedicated team has been deployed to investigate the situation as a matter of urgency. An update will be provided shortly.

We appreciate your understanding of the matter.

Resolved: Please be informed that a perturbation impacting 3-D Secure authentication occurred on 23/01/2026 between 10:45 and 12:06 CET.

As a result, during this time frame, some of your customers may have received an error message and their transaction treated by may have ended in a status 403 (Authentication failed).

Depending on your account configuration:

• your customers may have returned to the previous page to reattempt the payment with a different payment method or
• the transaction may have been processed without 3-D Secure.

Identified: We would like to inform you about an ongoing technical issue impacting 3-D Secure authentication as from 23/01/2026 10:45 CET.

This issue results in a number of transactions receiving a status 403 (Authentication failed) or status 2 (Authorisation declined) due to the impossibility of performing a 3-D Secure check.

A dedicated team has been deployed to investigate the situation as a matter of urgency. An update will be provided shortly.

We appreciate your understanding of the matter.

Resolved: Please be informed that a perturbation impacting 3-D Secure authentication occurred on 23/01/2026 between 10:45 and 12:06 CET.

As a result, during this time frame, some of your customers may have received an error message and their transaction treated by may have ended in a status 403 (Authentication failed).

Depending on your account configuration:

• your customers may have returned to the previous page to reattempt the payment with a different payment method or
• the transaction may have been processed without 3-D Secure.

Identified: We would like to inform you about an ongoing technical issue impacting 3-D Secure authentication as from 23/01/2026 10:45 CET.

This issue results in a number of transactions receiving a status 403 (Authentication failed) or status 2 (Authorisation declined) due to the impossibility of performing a 3-D Secure check.

A dedicated team has been deployed to investigate the situation as a matter of urgency. An update will be provided shortly.

We appreciate your understanding of the matter.

Resolved: Please be informed that a perturbation impacting 3-D Secure authentication occurred on 23/01/2026 between 10:45 and 12:06 CET.

As a result, during this time frame, some of your customers may have received an error message and their transaction treated by may have ended in a status 403 (Authentication failed).

Depending on your account configuration:

• your customers may have returned to the previous page to reattempt the payment with a different payment method or
• the transaction may have been processed without 3-D Secure.

Identified: We would like to inform you about an ongoing technical issue impacting 3-D Secure authentication as from 23/01/2026 10:45 CET.

This issue results in a number of transactions receiving a status 403 (Authentication failed) or status 2 (Authorisation declined) due to the impossibility of performing a 3-D Secure check.

A dedicated team has been deployed to investigate the situation as a matter of urgency. An update will be provided shortly.

We appreciate your understanding of the matter.

Identified: UPDATE

As communicated before, our systems have detected that transactions starting from 20/01/2026, 13:37 CET have not been settled correctly.

This is our confirmation to you that this situation is still ongoing.

As a result, the funds associated with the transactions concerned will be credited to your account later than usually.

A dedicated team has been deployed to investigate the case as a matter of urgency and the investigation persists.

We will update you again as soon as more information becomes available.

We regret any potential inconvenience and appreciate your understanding and patience.

Identified: Our systems have detected that transactions starting from 20/01/2026, 13:37 CET have not been settled correctly.

Due to this, the funds associated with the transactions concerned will be credited to your account later than usual.

A dedicated team has been deployed to investigate the situation as a matter of urgency.

We will update you as soon as more information becomes available.

We regret any potential inconvenience and appreciate your understanding and patience.

Resolved: Please be informed that a perturbation impacting 3-D Secure authentication occurred on 23/01/2026 between 10:45 and 12:06 CET.

As a result, during this time frame, some of your customers may have received an error message and their transaction treated by may have ended in a status 403 (Authentication failed).

Depending on your account configuration:

• your customers may have returned to the previous page to reattempt the payment with a different payment method or
• the transaction may have been processed without 3-D Secure.

Identified: We would like to inform you about an ongoing technical issue impacting 3-D Secure authentication as from 23/01/2026 10:45 CET.

This issue results in a number of transactions receiving a status 403 (Authentication failed) or status 2 (Authorisation declined) due to the impossibility of performing a 3-D Secure check.

A dedicated team has been deployed to investigate the situation as a matter of urgency. An update will be provided shortly.

We appreciate your understanding of the matter.

Identified: UPDATE

As communicated before, our systems have detected that transactions starting from 20/01/2026, 13:37 CET have not been settled correctly.

This is our confirmation to you that this situation is still ongoing.

As a result, the funds associated with the transactions concerned will be credited to your account later than usually.

A dedicated team has been deployed to investigate the case as a matter of urgency and the investigation persists.

We will update you again as soon as more information becomes available.

We regret any potential inconvenience and appreciate your understanding and patience.

Identified: Our systems have detected that transactions starting from 20/01/2026, 13:37 CET have not been settled correctly.

Due to this, the funds associated with the transactions concerned will be credited to your account later than usual.

A dedicated team has been deployed to investigate the situation as a matter of urgency.

We will update you as soon as more information becomes available.

We regret any potential inconvenience and appreciate your understanding and patience.

Resolved: Please be informed that a perturbation impacting 3-D Secure authentication occurred on 23/01/2026 between 10:45 and 12:06 CET.

As a result, during this time frame, some of your customers may have received an error message and their transaction treated by may have ended in a status 403 (Authentication failed).

Depending on your account configuration:

• your customers may have returned to the previous page to reattempt the payment with a different payment method or
• the transaction may have been processed without 3-D Secure.

Identified: We would like to inform you about an ongoing technical issue impacting 3-D Secure authentication as from 23/01/2026 10:45 CET.

This issue results in a number of transactions receiving a status 403 (Authentication failed) or status 2 (Authorisation declined) due to the impossibility of performing a 3-D Secure check.

A dedicated team has been deployed to investigate the situation as a matter of urgency. An update will be provided shortly.

We appreciate your understanding of the matter.

Resolved: Please be informed that a perturbation impacting 3-D Secure authentication occurred on 23/01/2026 between 10:45 and 12:06 CET.

As a result, during this time frame, some of your customers may have received an error message and their transaction treated by may have ended in a status 403 (Authentication failed).

Depending on your account configuration:

• your customers may have returned to the previous page to reattempt the payment with a different payment method or
• the transaction may have been processed without 3-D Secure.

Identified: We would like to inform you about an ongoing technical issue impacting 3-D Secure authentication as from 23/01/2026 10:45 CET.

This issue results in a number of transactions receiving a status 403 (Authentication failed) or status 2 (Authorisation declined) due to the impossibility of performing a 3-D Secure check.

A dedicated team has been deployed to investigate the situation as a matter of urgency. An update will be provided shortly.

We appreciate your understanding of the matter.

Resolved: Please be informed that a perturbation impacting 3-D Secure authentication occurred on 23/01/2026 between 10:45 and 12:06 CET.

As a result, during this time frame, some of your customers may have received an error message and their transaction treated by may have ended in a status 403 (Authentication failed).

Depending on your account configuration:

• your customers may have returned to the previous page to reattempt the payment with a different payment method or
• the transaction may have been processed without 3-D Secure.

Identified: We would like to inform you about an ongoing technical issue impacting 3-D Secure authentication as from 23/01/2026 10:45 CET.

This issue results in a number of transactions receiving a status 403 (Authentication failed) or status 2 (Authorisation declined) due to the impossibility of performing a 3-D Secure check.

A dedicated team has been deployed to investigate the situation as a matter of urgency. An update will be provided shortly.

We appreciate your understanding of the matter.

Resolved: Please be informed that a perturbation impacting 3-D Secure authentication occurred on 23/01/2026 between 10:45 and 12:06 CET.

As a result, during this time frame, some of your customers may have received an error message and their transaction treated by may have ended in a status 403 (Authentication failed).

Depending on your account configuration:

• your customers may have returned to the previous page to reattempt the payment with a different payment method or
• the transaction may have been processed without 3-D Secure.

Identified: We would like to inform you about an ongoing technical issue impacting 3-D Secure authentication as from 23/01/2026 10:45 CET.

This issue results in a number of transactions receiving a status 403 (Authentication failed) or status 2 (Authorisation declined) due to the impossibility of performing a 3-D Secure check.

A dedicated team has been deployed to investigate the situation as a matter of urgency. An update will be provided shortly.

We appreciate your understanding of the matter.

Resolved: Please be informed that a perturbation impacting 3-D Secure authentication occurred on 23/01/2026 between 10:45 and 12:06 CET.

As a result, during this time frame, some of your customers may have received an error message and their transaction treated by may have ended in a status 403 (Authentication failed).

Depending on your account configuration:

• your customers may have returned to the previous page to reattempt the payment with a different payment method or
• the transaction may have been processed without 3-D Secure.

Identified: We would like to inform you about an ongoing technical issue impacting 3-D Secure authentication as from 23/01/2026 10:45 CET.

This issue results in a number of transactions receiving a status 403 (Authentication failed) or status 2 (Authorisation declined) due to the impossibility of performing a 3-D Secure check.

A dedicated team has been deployed to investigate the situation as a matter of urgency. An update will be provided shortly.

We appreciate your understanding of the matter.

Resolved: Please be informed that a perturbation impacting 3-D Secure authentication occurred on 23/01/2026 between 10:45 and 12:06 CET.

As a result, during this time frame, some of your customers may have received an error message and their transaction treated by may have ended in a status 403 (Authentication failed).

Depending on your account configuration:

• your customers may have returned to the previous page to reattempt the payment with a different payment method or
• the transaction may have been processed without 3-D Secure.

Identified: We would like to inform you about an ongoing technical issue impacting 3-D Secure authentication as from 23/01/2026 10:45 CET.

This issue results in a number of transactions receiving a status 403 (Authentication failed) or status 2 (Authorisation declined) due to the impossibility of performing a 3-D Secure check.

A dedicated team has been deployed to investigate the situation as a matter of urgency. An update will be provided shortly.

We appreciate your understanding of the matter.

Resolved: Please be informed that a perturbation impacting 3-D Secure authentication occurred on 23/01/2026 between 10:45 and 12:06 CET.

As a result, during this time frame, some of your customers may have received an error message and their transaction treated by may have ended in a status 403 (Authentication failed).

Depending on your account configuration:

• your customers may have returned to the previous page to reattempt the payment with a different payment method or
• the transaction may have been processed without 3-D Secure.

Identified: We would like to inform you about an ongoing technical issue impacting 3-D Secure authentication as from 23/01/2026 10:45 CET.

This issue results in a number of transactions receiving a status 403 (Authentication failed) or status 2 (Authorisation declined) due to the impossibility of performing a 3-D Secure check.

A dedicated team has been deployed to investigate the situation as a matter of urgency. An update will be provided shortly.

We appreciate your understanding of the matter.

Resolved: Please be informed that a perturbation impacting 3-D Secure authentication occurred on 23/01/2026 between 10:45 and 12:06 CET.

As a result, during this time frame, some of your customers may have received an error message and their transaction treated by may have ended in a status 403 (Authentication failed).

Depending on your account configuration:

• your customers may have returned to the previous page to reattempt the payment with a different payment method or
• the transaction may have been processed without 3-D Secure.

Identified: We would like to inform you about an ongoing technical issue impacting 3-D Secure authentication as from 23/01/2026 10:45 CET.

This issue results in a number of transactions receiving a status 403 (Authentication failed) or status 2 (Authorisation declined) due to the impossibility of performing a 3-D Secure check.

A dedicated team has been deployed to investigate the situation as a matter of urgency. An update will be provided shortly.

We appreciate your understanding of the matter.

Resolved: Please be informed that a perturbation impacting 3-D Secure authentication occurred on 23/01/2026 between 10:45 and 12:06 CET.

As a result, during this time frame, some of your customers may have received an error message and their transaction treated by may have ended in a status 403 (Authentication failed).

Depending on your account configuration:

• your customers may have returned to the previous page to reattempt the payment with a different payment method or
• the transaction may have been processed without 3-D Secure.

Identified: We would like to inform you about an ongoing technical issue impacting 3-D Secure authentication as from 23/01/2026 10:45 CET.

This issue results in a number of transactions receiving a status 403 (Authentication failed) or status 2 (Authorisation declined) due to the impossibility of performing a 3-D Secure check.

A dedicated team has been deployed to investigate the situation as a matter of urgency. An update will be provided shortly.

We appreciate your understanding of the matter.

Resolved: Please be informed that a perturbation impacting 3-D Secure authentication occurred on 23/01/2026 between 10:45 and 12:06 CET.

As a result, during this time frame, some of your customers may have received an error message and their transaction treated by may have ended in a status 403 (Authentication failed).

Depending on your account configuration:

• your customers may have returned to the previous page to reattempt the payment with a different payment method or
• the transaction may have been processed without 3-D Secure.

Identified: We would like to inform you about an ongoing technical issue impacting 3-D Secure authentication as from 23/01/2026 10:45 CET.

This issue results in a number of transactions receiving a status 403 (Authentication failed) or status 2 (Authorisation declined) due to the impossibility of performing a 3-D Secure check.

A dedicated team has been deployed to investigate the situation as a matter of urgency. An update will be provided shortly.

We appreciate your understanding of the matter.

Resolved: Please be informed that a perturbation impacting 3-D Secure authentication occurred on 23/01/2026 between 10:45 and 12:06 CET.

As a result, during this time frame, some of your customers may have received an error message and their transaction treated by may have ended in a status 403 (Authentication failed).

Depending on your account configuration:

• your customers may have returned to the previous page to reattempt the payment with a different payment method or
• the transaction may have been processed without 3-D Secure.

Identified: We would like to inform you about an ongoing technical issue impacting 3-D Secure authentication as from 23/01/2026 10:45 CET.

This issue results in a number of transactions receiving a status 403 (Authentication failed) or status 2 (Authorisation declined) due to the impossibility of performing a 3-D Secure check.

A dedicated team has been deployed to investigate the situation as a matter of urgency. An update will be provided shortly.

We appreciate your understanding of the matter.

Identified: UPDATE

As communicated before, our systems have detected that transactions starting from 20/01/2026, 13:37 CET have not been settled correctly.

This is our confirmation to you that this situation is still ongoing.

As a result, the funds associated with the transactions concerned will be credited to your account later than usually.

A dedicated team has been deployed to investigate the case as a matter of urgency and the investigation persists.

We will update you again as soon as more information becomes available.

We regret any potential inconvenience and appreciate your understanding and patience.

Identified: Our systems have detected that transactions starting from 20/01/2026, 13:37 CET have not been settled correctly.

Due to this, the funds associated with the transactions concerned will be credited to your account later than usual.

A dedicated team has been deployed to investigate the situation as a matter of urgency.

We will update you as soon as more information becomes available.

We regret any potential inconvenience and appreciate your understanding and patience.

Resolved: Please be informed that a perturbation impacting 3-D Secure authentication occurred on 23/01/2026 between 10:45 and 12:06 CET.

As a result, during this time frame, some of your customers may have received an error message and their transaction treated by may have ended in a status 403 (Authentication failed).

Depending on your account configuration:

• your customers may have returned to the previous page to reattempt the payment with a different payment method or
• the transaction may have been processed without 3-D Secure.

Identified: We would like to inform you about an ongoing technical issue impacting 3-D Secure authentication as from 23/01/2026 10:45 CET.

This issue results in a number of transactions receiving a status 403 (Authentication failed) or status 2 (Authorisation declined) due to the impossibility of performing a 3-D Secure check.

A dedicated team has been deployed to investigate the situation as a matter of urgency. An update will be provided shortly.

We appreciate your understanding of the matter.

Resolved: Please be informed that a perturbation impacting 3-D Secure authentication occurred on 23/01/2026 between 10:45 and 12:06 CET.

As a result, during this time frame, some of your customers may have received an error message and their transaction treated by may have ended in a status 403 (Authentication failed).

Depending on your account configuration:

• your customers may have returned to the previous page to reattempt the payment with a different payment method or
• the transaction may have been processed without 3-D Secure.

Identified: We would like to inform you about an ongoing technical issue impacting 3-D Secure authentication as from 23/01/2026 10:45 CET.

This issue results in a number of transactions receiving a status 403 (Authentication failed) or status 2 (Authorisation declined) due to the impossibility of performing a 3-D Secure check.

A dedicated team has been deployed to investigate the situation as a matter of urgency. An update will be provided shortly.

We appreciate your understanding of the matter.

Resolved: Please be informed that a perturbation impacting 3-D Secure authentication occurred on 23/01/2026 between 10:45 and 12:06 CET.

As a result, during this time frame, some of your customers may have received an error message and their transaction treated by may have ended in a status 403 (Authentication failed).

Depending on your account configuration:

• your customers may have returned to the previous page to reattempt the payment with a different payment method or
• the transaction may have been processed without 3-D Secure.

Identified: We would like to inform you about an ongoing technical issue impacting 3-D Secure authentication as from 23/01/2026 10:45 CET.

This issue results in a number of transactions receiving a status 403 (Authentication failed) or status 2 (Authorisation declined) due to the impossibility of performing a 3-D Secure check.

A dedicated team has been deployed to investigate the situation as a matter of urgency. An update will be provided shortly.

We appreciate your understanding of the matter.

Resolved: Please be informed that a perturbation impacting 3-D Secure authentication occurred on 23/01/2026 between 10:45 and 12:06 CET.

As a result, during this time frame, some of your customers may have received an error message and their transaction treated by may have ended in a status 403 (Authentication failed).

Depending on your account configuration:

• your customers may have returned to the previous page to reattempt the payment with a different payment method or
• the transaction may have been processed without 3-D Secure.

Identified: We would like to inform you about an ongoing technical issue impacting 3-D Secure authentication as from 23/01/2026 10:45 CET.

This issue results in a number of transactions receiving a status 403 (Authentication failed) or status 2 (Authorisation declined) due to the impossibility of performing a 3-D Secure check.

A dedicated team has been deployed to investigate the situation as a matter of urgency. An update will be provided shortly.

We appreciate your understanding of the matter.

Resolved: Please be informed that a perturbation impacting 3-D Secure authentication occurred on 23/01/2026 between 10:45 and 12:06 CET.

As a result, during this time frame, some of your customers may have received an error message and their transaction treated by may have ended in a status 403 (Authentication failed).

Depending on your account configuration:

• your customers may have returned to the previous page to reattempt the payment with a different payment method or
• the transaction may have been processed without 3-D Secure.

Identified: We would like to inform you about an ongoing technical issue impacting 3-D Secure authentication as from 23/01/2026 10:45 CET.

This issue results in a number of transactions receiving a status 403 (Authentication failed) or status 2 (Authorisation declined) due to the impossibility of performing a 3-D Secure check.

A dedicated team has been deployed to investigate the situation as a matter of urgency. An update will be provided shortly.

We appreciate your understanding of the matter.

Resolved: Please be informed that a perturbation impacting 3-D Secure authentication occurred on 23/01/2026 between 10:45 and 12:06 CET.

As a result, during this time frame, some of your customers may have received an error message and their transaction treated by may have ended in a status 403 (Authentication failed).

Depending on your account configuration:

• your customers may have returned to the previous page to reattempt the payment with a different payment method or
• the transaction may have been processed without 3-D Secure.

Identified: We would like to inform you about an ongoing technical issue impacting 3-D Secure authentication as from 23/01/2026 10:45 CET.

This issue results in a number of transactions receiving a status 403 (Authentication failed) or status 2 (Authorisation declined) due to the impossibility of performing a 3-D Secure check.

A dedicated team has been deployed to investigate the situation as a matter of urgency. An update will be provided shortly.

We appreciate your understanding of the matter.

Resolved: Please be informed that a perturbation impacting 3-D Secure authentication occurred on 23/01/2026 between 10:45 and 12:06 CET.

As a result, during this time frame, some of your customers may have received an error message and their transaction treated by may have ended in a status 403 (Authentication failed).

Depending on your account configuration:

• your customers may have returned to the previous page to reattempt the payment with a different payment method or
• the transaction may have been processed without 3-D Secure.

Identified: We would like to inform you about an ongoing technical issue impacting 3-D Secure authentication as from 23/01/2026 10:45 CET.

This issue results in a number of transactions receiving a status 403 (Authentication failed) or status 2 (Authorisation declined) due to the impossibility of performing a 3-D Secure check.

A dedicated team has been deployed to investigate the situation as a matter of urgency. An update will be provided shortly.

We appreciate your understanding of the matter.

Resolved: Please be informed that a perturbation impacting 3-D Secure authentication occurred on 23/01/2026 between 10:45 and 12:06 CET.

As a result, during this time frame, some of your customers may have received an error message and their transaction treated by may have ended in a status 403 (Authentication failed).

Depending on your account configuration:

• your customers may have returned to the previous page to reattempt the payment with a different payment method or
• the transaction may have been processed without 3-D Secure.

Identified: We would like to inform you about an ongoing technical issue impacting 3-D Secure authentication as from 23/01/2026 10:45 CET.

This issue results in a number of transactions receiving a status 403 (Authentication failed) or status 2 (Authorisation declined) due to the impossibility of performing a 3-D Secure check.

A dedicated team has been deployed to investigate the situation as a matter of urgency. An update will be provided shortly.

We appreciate your understanding of the matter.

Resolved: Please be informed that a perturbation impacting 3-D Secure authentication occurred on 23/01/2026 between 10:45 and 12:06 CET.

As a result, during this time frame, some of your customers may have received an error message and their transaction treated by may have ended in a status 403 (Authentication failed).

Depending on your account configuration:

• your customers may have returned to the previous page to reattempt the payment with a different payment method or
• the transaction may have been processed without 3-D Secure.

Identified: We would like to inform you about an ongoing technical issue impacting 3-D Secure authentication as from 23/01/2026 10:45 CET.

This issue results in a number of transactions receiving a status 403 (Authentication failed) or status 2 (Authorisation declined) due to the impossibility of performing a 3-D Secure check.

A dedicated team has been deployed to investigate the situation as a matter of urgency. An update will be provided shortly.

We appreciate your understanding of the matter.

Resolved: Please be informed that a perturbation impacting 3-D Secure authentication occurred on 23/01/2026 between 10:45 and 12:06 CET.

As a result, during this time frame, some of your customers may have received an error message and their transaction treated by may have ended in a status 403 (Authentication failed).

Depending on your account configuration:

• your customers may have returned to the previous page to reattempt the payment with a different payment method or
• the transaction may have been processed without 3-D Secure.

Identified: We would like to inform you about an ongoing technical issue impacting 3-D Secure authentication as from 23/01/2026 10:45 CET.

This issue results in a number of transactions receiving a status 403 (Authentication failed) or status 2 (Authorisation declined) due to the impossibility of performing a 3-D Secure check.

A dedicated team has been deployed to investigate the situation as a matter of urgency. An update will be provided shortly.

We appreciate your understanding of the matter.

Resolved: Please be informed that a perturbation impacting 3-D Secure authentication occurred on 23/01/2026 between 10:45 and 12:06 CET.

As a result, during this time frame, some of your customers may have received an error message and their transaction treated by may have ended in a status 403 (Authentication failed).

Depending on your account configuration:

• your customers may have returned to the previous page to reattempt the payment with a different payment method or
• the transaction may have been processed without 3-D Secure.

Identified: We would like to inform you about an ongoing technical issue impacting 3-D Secure authentication as from 23/01/2026 10:45 CET.

This issue results in a number of transactions receiving a status 403 (Authentication failed) or status 2 (Authorisation declined) due to the impossibility of performing a 3-D Secure check.

A dedicated team has been deployed to investigate the situation as a matter of urgency. An update will be provided shortly.

We appreciate your understanding of the matter.

Resolved: Please be informed that a perturbation impacting 3-D Secure authentication occurred on 23/01/2026 between 10:45 and 12:06 CET.

As a result, during this time frame, some of your customers may have received an error message and their transaction treated by may have ended in a status 403 (Authentication failed).

Depending on your account configuration:

• your customers may have returned to the previous page to reattempt the payment with a different payment method or
• the transaction may have been processed without 3-D Secure.

Identified: We would like to inform you about an ongoing technical issue impacting 3-D Secure authentication as from 23/01/2026 10:45 CET.

This issue results in a number of transactions receiving a status 403 (Authentication failed) or status 2 (Authorisation declined) due to the impossibility of performing a 3-D Secure check.

A dedicated team has been deployed to investigate the situation as a matter of urgency. An update will be provided shortly.

We appreciate your understanding of the matter.

Resolved: Our systems have detected that the Collect transaction settlement file dated from 21/01/2026, 16:00 CET has been rejected.

We confirm that the settlement has been successfully resubmitted to the acquirer Today, (22/01/2026).

The proceeds of the transactions involved will be credited to your account 1 day later than usual.

We regret the situation and any potential inconvenience.

Identified: Our systems have detected that the Collect transactions starting from 21/01/2026, 16:00 CET have not been settled correctly.

Due to this, the funds associated with the transactions concerned will be credited to your account later than usual.

A dedicated team has been deployed to investigate the situation as a matter of urgency.

We will update you as soon as more information becomes available.

We regret any potential inconvenience and appreciate your understanding and patience.

Resolved: Please be informed that a perturbation impacting 3-D Secure authentication occurred on 23/01/2026 between 10:45 and 12:06 CET.

As a result, during this time frame, some of your customers may have received an error message and their transaction treated by may have ended in a status 403 (Authentication failed).

Depending on your account configuration:

• your customers may have returned to the previous page to reattempt the payment with a different payment method or
• the transaction may have been processed without 3-D Secure.

Identified: We would like to inform you about an ongoing technical issue impacting 3-D Secure authentication as from 23/01/2026 10:45 CET.

This issue results in a number of transactions receiving a status 403 (Authentication failed) or status 2 (Authorisation declined) due to the impossibility of performing a 3-D Secure check.

A dedicated team has been deployed to investigate the situation as a matter of urgency. An update will be provided shortly.

We appreciate your understanding of the matter.

Resolved: Please be informed that a perturbation impacting 3-D Secure authentication occurred on 23/01/2026 between 10:45 and 12:06 CET.

As a result, during this time frame, some of your customers may have received an error message and their transaction treated by may have ended in a status 403 (Authentication failed).

Depending on your account configuration:

• your customers may have returned to the previous page to reattempt the payment with a different payment method or
• the transaction may have been processed without 3-D Secure.

Identified: We would like to inform you about an ongoing technical issue impacting 3-D Secure authentication as from 23/01/2026 10:45 CET.

This issue results in a number of transactions receiving a status 403 (Authentication failed) or status 2 (Authorisation declined) due to the impossibility of performing a 3-D Secure check.

A dedicated team has been deployed to investigate the situation as a matter of urgency. An update will be provided shortly.

We appreciate your understanding of the matter.

Resolved: Please be informed that a perturbation impacting 3-D Secure authentication occurred on 23/01/2026 between 10:45 and 12:06 CET.

As a result, during this time frame, some of your customers may have received an error message and their transaction treated by may have ended in a status 403 (Authentication failed).

Depending on your account configuration:

• your customers may have returned to the previous page to reattempt the payment with a different payment method or
• the transaction may have been processed without 3-D Secure.

Identified: We would like to inform you about an ongoing technical issue impacting 3-D Secure authentication as from 23/01/2026 10:45 CET.

This issue results in a number of transactions receiving a status 403 (Authentication failed) or status 2 (Authorisation declined) due to the impossibility of performing a 3-D Secure check.

A dedicated team has been deployed to investigate the situation as a matter of urgency. An update will be provided shortly.

We appreciate your understanding of the matter.

Resolved: Please be informed that a perturbation impacting 3-D Secure authentication occurred on 23/01/2026 between 10:45 and 12:06 CET.

As a result, during this time frame, some of your customers may have received an error message and their transaction treated by may have ended in a status 403 (Authentication failed).

Depending on your account configuration:

• your customers may have returned to the previous page to reattempt the payment with a different payment method or
• the transaction may have been processed without 3-D Secure.

Identified: We would like to inform you about an ongoing technical issue impacting 3-D Secure authentication as from 23/01/2026 10:45 CET.

This issue results in a number of transactions receiving a status 403 (Authentication failed) or status 2 (Authorisation declined) due to the impossibility of performing a 3-D Secure check.

A dedicated team has been deployed to investigate the situation as a matter of urgency. An update will be provided shortly.

We appreciate your understanding of the matter.

Resolved: Please be informed that a perturbation impacting 3-D Secure authentication occurred on 23/01/2026 between 10:45 and 12:06 CET.

As a result, during this time frame, some of your customers may have received an error message and their transaction treated by may have ended in a status 403 (Authentication failed).

Depending on your account configuration:

• your customers may have returned to the previous page to reattempt the payment with a different payment method or
• the transaction may have been processed without 3-D Secure.

Identified: We would like to inform you about an ongoing technical issue impacting 3-D Secure authentication as from 23/01/2026 10:45 CET.

This issue results in a number of transactions receiving a status 403 (Authentication failed) or status 2 (Authorisation declined) due to the impossibility of performing a 3-D Secure check.

A dedicated team has been deployed to investigate the situation as a matter of urgency. An update will be provided shortly.

We appreciate your understanding of the matter.

Resolved: Please be informed that a perturbation impacting 3-D Secure authentication occurred on 23/01/2026 between 10:45 and 12:06 CET.

As a result, during this time frame, some of your customers may have received an error message and their transaction treated by may have ended in a status 403 (Authentication failed).

Depending on your account configuration:

• your customers may have returned to the previous page to reattempt the payment with a different payment method or
• the transaction may have been processed without 3-D Secure.

Identified: We would like to inform you about an ongoing technical issue impacting 3-D Secure authentication as from 23/01/2026 10:45 CET.

This issue results in a number of transactions receiving a status 403 (Authentication failed) or status 2 (Authorisation declined) due to the impossibility of performing a 3-D Secure check.

A dedicated team has been deployed to investigate the situation as a matter of urgency. An update will be provided shortly.

We appreciate your understanding of the matter.

Resolved: Please be informed that a perturbation impacting 3-D Secure authentication occurred on 23/01/2026 between 10:45 and 12:06 CET.

As a result, during this time frame, some of your customers may have received an error message and their transaction treated by may have ended in a status 403 (Authentication failed).

Depending on your account configuration:

• your customers may have returned to the previous page to reattempt the payment with a different payment method or
• the transaction may have been processed without 3-D Secure.

Identified: We would like to inform you about an ongoing technical issue impacting 3-D Secure authentication as from 23/01/2026 10:45 CET.

This issue results in a number of transactions receiving a status 403 (Authentication failed) or status 2 (Authorisation declined) due to the impossibility of performing a 3-D Secure check.

A dedicated team has been deployed to investigate the situation as a matter of urgency. An update will be provided shortly.

We appreciate your understanding of the matter.

Resolved: Please be informed that a perturbation impacting 3-D Secure authentication occurred on 23/01/2026 between 10:45 and 12:06 CET.

As a result, during this time frame, some of your customers may have received an error message and their transaction treated by may have ended in a status 403 (Authentication failed).

Depending on your account configuration:

• your customers may have returned to the previous page to reattempt the payment with a different payment method or
• the transaction may have been processed without 3-D Secure.

Identified: We would like to inform you about an ongoing technical issue impacting 3-D Secure authentication as from 23/01/2026 10:45 CET.

This issue results in a number of transactions receiving a status 403 (Authentication failed) or status 2 (Authorisation declined) due to the impossibility of performing a 3-D Secure check.

A dedicated team has been deployed to investigate the situation as a matter of urgency. An update will be provided shortly.

We appreciate your understanding of the matter.