Worldline (WLOP) status is Operational

Tue 6
Wed 7
Thu 8
Fri 9
Sat 10
Sun 11
Mon 12
now
AIB
Tue 6
Wed 7
Thu 8
Fri 9
Sat 10
Sun 11
Mon 12
now
ANZ Bank
Tue 6
Wed 7
Thu 8
Fri 9
Sat 10
Sun 11
Mon 12
now
Arkea
Tue 6
Wed 7
Thu 8
Fri 9
Sat 10
Sun 11
Mon 12
now
Aurora
Tue 6
Wed 7
Thu 8
Fri 9
Sat 10
Sun 11
Mon 12
now
Banque Postale
Tue 6
Wed 7
Thu 8
Fri 9
Sat 10
Sun 11
Mon 12
now
Bambora
Tue 6
Wed 7
Thu 8
Fri 9
Sat 10
Sun 11
Mon 12
now
Banco Sabadell
Tue 6
Wed 7
Thu 8
Fri 9
Sat 10
Sun 11
Mon 12
now
Last updated 1 minute ago from official status page. Learn more
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Active Incidents

Worldline payment platform perturbation in the TEST environment
Started 27 Apr 2025 01:07:20 (17 days ago), still ongoing
Incident without Impact
Identified
Direct Server to server API
Direct Client API
Direct Hosted Payment Pages
Direct Hosted Tokenization Pages
Worldline Batch transaction processing
More...

We would like to inform you that we observed temporary perturbations for payment processing in the TEST environment of the Worldline (WLOP) platform.

A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

An update will be provided shortly.

We sincerely regret any potential inconvenience and appreciate your understanding and patience.

Technical issue causing uncertain transactions
Started 10 Mar 2025 08:38:48 (2 months ago), still ongoing
Minor Incident
Identified
AIRPLUS
AIB
Direct Server to server API
SMB Merchant Portal
Worldline Fraud expert service
More...

Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

We are investigating the situation with the highest priority. An update will be provided shortly.

We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

Back Office perturbation
Started 23 Feb 2025 22:53:45 (3 months ago), still ongoing
Major Incident
Investigating
Back Office Ogone

Please be informed that we observed temporary perturbations in the Worldline Back Office.

Rest assured that our technical teams are working hard to restore the service to normal operating conditions.

An update will be provided shortly.

We sincerely regret any potential inconvenience and appreciate your understanding and patience.

Back Office perturbation
Started 19 Feb 2025 21:21:12 (3 months ago), still ongoing
Major Incident
Investigating
Back Office Ogone

Please be informed that we observed temporary perturbations in the Worldline Back Office.

Rest assured that our technical teams are working hard to restore the service to normal operating conditions.

An update will be provided shortly.

We sincerely regret any potential inconvenience and appreciate your understanding and patience.

Worldline payment platform perturbation in the TEST environment
Started 19 Jan 2025 02:01:02 (4 months ago), still ongoing
Minor Incident
Identified
Direct Server to server API
Direct Client API
Direct Hosted Payment Pages
Direct Hosted Tokenization Pages
Worldline Batch transaction processing
More...

We would like to inform you that we observed temporary perturbations for payment processing in the TEST environment of the Worldline (WLOP) platform.

A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

An update will be provided shortly.

We sincerely regret any potential inconvenience and appreciate your understanding and patience.

Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
Started 28 Nov 2024 19:36:37 (6 months ago), still ongoing
Minor Incident
Monitoring
AIRPLUS
AIB
Direct Server to server API
SMB Merchant Portal
Worldline Fraud expert service
More...

On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

Impacts are mainly localized in Italy, with some side effects in other markets.

The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

Worldline regrets the situation and any potential inconvenience.

Worldline Global Online Pay perturbation
Started 28 Nov 2024 11:45:31 (6 months ago), still ongoing
Minor Incident
Monitoring
AIRPLUS
AIB
Direct Server to server API
SMB Merchant Portal
Worldline Fraud expert service
More...

Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

We will keep you updated as soon as more information becomes available.

Thank you for your understanding.

Back Office disruption
Started 12 Nov 2024 20:59:14 (6 months ago), still ongoing
Major Incident
Investigating
Back Office Ogone

Please be informed that the Worldline Back Office is temporarily unavailable.

Our technical teams are working to identify the cause of this interruption and restore service as a matter of urgency.

We thank you for your understanding.

Worldline Payment Platform unavailability
Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
Minor Incident
Identified
AIRPLUS
AIB
Direct Server to server API
SMB Merchant Portal
Worldline Fraud expert service
More...

We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

You will be updated as soon as the activity is restored to normal.

We apologise for any potential inconvenience.

Ongoing - Back Office disruption
Started 30 Oct 2024 14:34:12 (7 months ago), still ongoing
Major Incident
Investigating
Back Office Ogone

Please be informed that the Worldline Back Office is temporarily unavailable.

Our technical teams are working to identify the cause of this interruption and restore service as a matter of urgency.

We thank you for your understanding.

Worldline Global Online Pay Platform
Started 23 Oct 2024 23:22:54 (7 months ago), still ongoing
Minor Incident
Identified
Worldline

We would like to inform you about an ongoing issue with Worldline Global Online Pay Platform - Processing Time Increase as of 00:18 CEST on 24/10/2024.

We are investigating the situation with the highest priority and will update you as soon as more information becomes available.

Thank you for your patience and understanding.

Service interruption with iDeal
Started 23 Oct 2024 08:53:13 (7 months ago), still ongoing
Minor Incident
Identified
iDEAL

We would like to inform you about an ongoing issue with iDeal transaction processing as of 10:43 CEST Today, (23/10/2024).

We are investigating the situation with the highest priority and will update you as soon as more information becomes available.

Thank you for your patience and understanding.

Ongoing - Worldline Slow Response Time
Started 11 Jul 2024 07:42:20 (10 months ago), still ongoing
Minor Incident
Investigating
AIRPLUS
AIB
Direct Server to server API
SMB Merchant Portal
Worldline Fraud expert service
More...

Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

We will update you as soon as the activity is restored.

We apologise for any potential inconvenience.

Recently Resolved Incidents

Service with DIRECT restored
Started 13 May 2025 08:48:35 (14 hours ago), resolved 13 May 2025 08:48:35 (14 hours ago)
Incident without Impact
Resolved
Direct Server to server API
Direct Client API
Direct Hosted Payment Pages
Direct Hosted Tokenization Pages
SEPA Direct Debit

Please be informed that due to a technical issue, some of your customers might have been unable to make payments online via DIRECT Today, (13/05/2025) between 09:52 and 10:08 CEST.

We confirm that as of 10:08 CEST Today, (12/05/2025), normal service has been resumed and your customers will now be able to make payments normally.

We regret the situation and any potential inconvenience.

Technical issue causing incomplete or invalid transactions
Started 12 May 2025 10:15:02 (2 days ago), resolved 12 May 2025 10:15:02 (2 days ago)
Incident without Impact
Resolved
PayPal

Due to a technical issue, some of your transactions may have been set to an incomplete or invalid status between 08/05/2025 10:11 CEST and 09/05/2025 18:23 CEST.

We confirm that as of 18:23 CEST on 09/05/2025, normal service has been resumed, and your customers will now be able to make payments normally.

We regret the situation and any potential inconvenience.

Worldline Payment Platform perturbation
Started 12 May 2025 03:35:57 (2 days ago), resolved 12 May 2025 04:19:38 (2 days ago)
Minor Incident
Resolved
AIRPLUS
AIB
Direct Server to server API
SMB Merchant Portal
Worldline Fraud expert service
More...

We would like to inform you that we observed temporary perturbations in processing payments on the Worldline (WLOP) platform.

A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

An update will be provided shortly.

We sincerely regret any potential inconvenience and appreciate your understanding and patience.

Technical issue causing incomplete or invalid transactions
Started 9 May 2025 12:47:15 (4 days ago), resolved 9 May 2025 18:21:08 (4 days ago)
Minor Incident
Resolved
PayPal

Please be informed that due to an ongoing technical issue on 08/05/2025 since 10:11 CEST, some of your transactions may be set to an incomplete or invalid status.

We are investigating the situation with the highest priority.

An update will be provided shortly.

We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

Issue with PAYPAL alias transactions
Started 9 May 2025 16:36:41 (4 days ago), resolved 9 May 2025 16:36:42 (4 days ago)
Incident without Impact
Resolved
AIRPLUS
AIB
Direct Server to server API
SMB Merchant Portal
Worldline Fraud expert service
More...

Please be informed that the issue with processing PAYPAL alias transactions is resolved and restored to normal operating conditions as of 08-05-2025 TO 18:23 CEST.

We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

Technical issue causing incomplete or invalid transactions
Started 9 May 2025 13:29:44 (4 days ago), resolved 9 May 2025 13:51:01 (4 days ago)
Minor Incident
Resolved
La Poste
Société Générale

Please be informed that due to an ongoing technical issue on 09/05/2025 since 12:01 CEST, some of your transactions may be set to an incomplete or invalid status.

We are investigating the situation with the highest priority.

An update will be provided shortly.

We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

Display issue in the Back Office
Started 8 May 2025 13:40:40 (5 days ago), resolved 8 May 2025 15:02:10 (5 days ago)
Minor Incident
Resolved
Worldline Batch transaction processing
Worldline e-Terminal
Worldline Ecommerce Payment Pages
Worldline DirectLink API's
Worldline FlexCheckout
More...

We are currently experiencing a display issue in the Worldline Back Office. Rest assured that our payment processing platform remains stable and we have identified that this display issue does not affect the processing of transactions at this stage.

A dedicated team has been deployed to investigate the display issue with the aim to resolve it as soon as possible.

We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

Worldline (WLOP) Outage Survival Guide

A step-by-step guide to help you survive a Worldline (WLOP) outage
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    Worldline (WLOP) Components

    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    now

    Worldline (WLOP) Acquiring solutions

    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    now
    AIB
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (10 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (2 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Issue with PAYPAL alias transactions
    Started 9 May 2025 16:36:41 (4 days ago), resolved 9 May 2025 16:36:42 (4 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that the issue with processing PAYPAL alias transactions is resolved and restored to normal operating conditions as of 08-05-2025 TO 18:23 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Worldline Payment Platform perturbation
    Started 12 May 2025 03:35:57 (2 days ago), resolved 12 May 2025 04:19:38 (2 days ago)
    Minor Incident
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that we observed temporary perturbations in processing payments on the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    ANZ Bank
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (10 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (2 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Issue with PAYPAL alias transactions
    Started 9 May 2025 16:36:41 (4 days ago), resolved 9 May 2025 16:36:42 (4 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that the issue with processing PAYPAL alias transactions is resolved and restored to normal operating conditions as of 08-05-2025 TO 18:23 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Worldline Payment Platform perturbation
    Started 12 May 2025 03:35:57 (2 days ago), resolved 12 May 2025 04:19:38 (2 days ago)
    Minor Incident
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that we observed temporary perturbations in processing payments on the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    Arkea
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (10 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (2 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Issue with PAYPAL alias transactions
    Started 9 May 2025 16:36:41 (4 days ago), resolved 9 May 2025 16:36:42 (4 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that the issue with processing PAYPAL alias transactions is resolved and restored to normal operating conditions as of 08-05-2025 TO 18:23 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Worldline Payment Platform perturbation
    Started 12 May 2025 03:35:57 (2 days ago), resolved 12 May 2025 04:19:38 (2 days ago)
    Minor Incident
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that we observed temporary perturbations in processing payments on the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    Aurora
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (10 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (2 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Issue with PAYPAL alias transactions
    Started 9 May 2025 16:36:41 (4 days ago), resolved 9 May 2025 16:36:42 (4 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that the issue with processing PAYPAL alias transactions is resolved and restored to normal operating conditions as of 08-05-2025 TO 18:23 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Worldline Payment Platform perturbation
    Started 12 May 2025 03:35:57 (2 days ago), resolved 12 May 2025 04:19:38 (2 days ago)
    Minor Incident
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that we observed temporary perturbations in processing payments on the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    Banque Postale
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (10 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (2 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Issue with PAYPAL alias transactions
    Started 9 May 2025 16:36:41 (4 days ago), resolved 9 May 2025 16:36:42 (4 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that the issue with processing PAYPAL alias transactions is resolved and restored to normal operating conditions as of 08-05-2025 TO 18:23 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Worldline Payment Platform perturbation
    Started 12 May 2025 03:35:57 (2 days ago), resolved 12 May 2025 04:19:38 (2 days ago)
    Minor Incident
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that we observed temporary perturbations in processing payments on the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    Bambora
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (10 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (2 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Issue with PAYPAL alias transactions
    Started 9 May 2025 16:36:41 (4 days ago), resolved 9 May 2025 16:36:42 (4 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that the issue with processing PAYPAL alias transactions is resolved and restored to normal operating conditions as of 08-05-2025 TO 18:23 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Worldline Payment Platform perturbation
    Started 12 May 2025 03:35:57 (2 days ago), resolved 12 May 2025 04:19:38 (2 days ago)
    Minor Incident
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that we observed temporary perturbations in processing payments on the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    Banco Sabadell
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (10 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (2 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Issue with PAYPAL alias transactions
    Started 9 May 2025 16:36:41 (4 days ago), resolved 9 May 2025 16:36:42 (4 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that the issue with processing PAYPAL alias transactions is resolved and restored to normal operating conditions as of 08-05-2025 TO 18:23 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Worldline Payment Platform perturbation
    Started 12 May 2025 03:35:57 (2 days ago), resolved 12 May 2025 04:19:38 (2 days ago)
    Minor Incident
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that we observed temporary perturbations in processing payments on the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    Banque Populaire, Caisse d'Epargne, BRED
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (10 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (2 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Issue with PAYPAL alias transactions
    Started 9 May 2025 16:36:41 (4 days ago), resolved 9 May 2025 16:36:42 (4 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that the issue with processing PAYPAL alias transactions is resolved and restored to normal operating conditions as of 08-05-2025 TO 18:23 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Worldline Payment Platform perturbation
    Started 12 May 2025 03:35:57 (2 days ago), resolved 12 May 2025 04:19:38 (2 days ago)
    Minor Incident
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that we observed temporary perturbations in processing payments on the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    Barclays
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (10 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (2 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Issue with PAYPAL alias transactions
    Started 9 May 2025 16:36:41 (4 days ago), resolved 9 May 2025 16:36:42 (4 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that the issue with processing PAYPAL alias transactions is resolved and restored to normal operating conditions as of 08-05-2025 TO 18:23 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Worldline Payment Platform perturbation
    Started 12 May 2025 03:35:57 (2 days ago), resolved 12 May 2025 04:19:38 (2 days ago)
    Minor Incident
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that we observed temporary perturbations in processing payments on the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    BBVA
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (10 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (2 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Issue with PAYPAL alias transactions
    Started 9 May 2025 16:36:41 (4 days ago), resolved 9 May 2025 16:36:42 (4 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that the issue with processing PAYPAL alias transactions is resolved and restored to normal operating conditions as of 08-05-2025 TO 18:23 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Worldline Payment Platform perturbation
    Started 12 May 2025 03:35:57 (2 days ago), resolved 12 May 2025 04:19:38 (2 days ago)
    Minor Incident
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that we observed temporary perturbations in processing payments on the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    BNG Bank
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (10 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (2 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Issue with PAYPAL alias transactions
    Started 9 May 2025 16:36:41 (4 days ago), resolved 9 May 2025 16:36:42 (4 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that the issue with processing PAYPAL alias transactions is resolved and restored to normal operating conditions as of 08-05-2025 TO 18:23 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Worldline Payment Platform perturbation
    Started 12 May 2025 03:35:57 (2 days ago), resolved 12 May 2025 04:19:38 (2 days ago)
    Minor Incident
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that we observed temporary perturbations in processing payments on the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    BNL Positivity
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (10 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (2 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Issue with PAYPAL alias transactions
    Started 9 May 2025 16:36:41 (4 days ago), resolved 9 May 2025 16:36:42 (4 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that the issue with processing PAYPAL alias transactions is resolved and restored to normal operating conditions as of 08-05-2025 TO 18:23 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Worldline Payment Platform perturbation
    Started 12 May 2025 03:35:57 (2 days ago), resolved 12 May 2025 04:19:38 (2 days ago)
    Minor Incident
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that we observed temporary perturbations in processing payments on the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    BNP Paribas
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (10 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (2 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Issue with PAYPAL alias transactions
    Started 9 May 2025 16:36:41 (4 days ago), resolved 9 May 2025 16:36:42 (4 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that the issue with processing PAYPAL alias transactions is resolved and restored to normal operating conditions as of 08-05-2025 TO 18:23 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Worldline Payment Platform perturbation
    Started 12 May 2025 03:35:57 (2 days ago), resolved 12 May 2025 04:19:38 (2 days ago)
    Minor Incident
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that we observed temporary perturbations in processing payments on the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    BS Payone
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (10 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (2 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Issue with PAYPAL alias transactions
    Started 9 May 2025 16:36:41 (4 days ago), resolved 9 May 2025 16:36:42 (4 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that the issue with processing PAYPAL alias transactions is resolved and restored to normal operating conditions as of 08-05-2025 TO 18:23 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Worldline Payment Platform perturbation
    Started 12 May 2025 03:35:57 (2 days ago), resolved 12 May 2025 04:19:38 (2 days ago)
    Minor Incident
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that we observed temporary perturbations in processing payments on the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    Caisse d’Epargne
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (10 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (2 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Issue with PAYPAL alias transactions
    Started 9 May 2025 16:36:41 (4 days ago), resolved 9 May 2025 16:36:42 (4 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that the issue with processing PAYPAL alias transactions is resolved and restored to normal operating conditions as of 08-05-2025 TO 18:23 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Worldline Payment Platform perturbation
    Started 12 May 2025 03:35:57 (2 days ago), resolved 12 May 2025 04:19:38 (2 days ago)
    Minor Incident
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that we observed temporary perturbations in processing payments on the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    Caixa Catalunya
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (10 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (2 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Issue with PAYPAL alias transactions
    Started 9 May 2025 16:36:41 (4 days ago), resolved 9 May 2025 16:36:42 (4 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that the issue with processing PAYPAL alias transactions is resolved and restored to normal operating conditions as of 08-05-2025 TO 18:23 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Worldline Payment Platform perturbation
    Started 12 May 2025 03:35:57 (2 days ago), resolved 12 May 2025 04:19:38 (2 days ago)
    Minor Incident
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that we observed temporary perturbations in processing payments on the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    Card Complete
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (10 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (2 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Issue with PAYPAL alias transactions
    Started 9 May 2025 16:36:41 (4 days ago), resolved 9 May 2025 16:36:42 (4 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that the issue with processing PAYPAL alias transactions is resolved and restored to normal operating conditions as of 08-05-2025 TO 18:23 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Worldline Payment Platform perturbation
    Started 12 May 2025 03:35:57 (2 days ago), resolved 12 May 2025 04:19:38 (2 days ago)
    Minor Incident
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that we observed temporary perturbations in processing payments on the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    Carrefour Banque
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (10 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (2 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Issue with PAYPAL alias transactions
    Started 9 May 2025 16:36:41 (4 days ago), resolved 9 May 2025 16:36:42 (4 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that the issue with processing PAYPAL alias transactions is resolved and restored to normal operating conditions as of 08-05-2025 TO 18:23 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Cielo
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (10 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (2 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Issue with PAYPAL alias transactions
    Started 9 May 2025 16:36:41 (4 days ago), resolved 9 May 2025 16:36:42 (4 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that the issue with processing PAYPAL alias transactions is resolved and restored to normal operating conditions as of 08-05-2025 TO 18:23 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Worldline Payment Platform perturbation
    Started 12 May 2025 03:35:57 (2 days ago), resolved 12 May 2025 04:19:38 (2 days ago)
    Minor Incident
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that we observed temporary perturbations in processing payments on the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    CMI
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (10 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (2 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Issue with PAYPAL alias transactions
    Started 9 May 2025 16:36:41 (4 days ago), resolved 9 May 2025 16:36:42 (4 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that the issue with processing PAYPAL alias transactions is resolved and restored to normal operating conditions as of 08-05-2025 TO 18:23 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Worldline Payment Platform perturbation
    Started 12 May 2025 03:35:57 (2 days ago), resolved 12 May 2025 04:19:38 (2 days ago)
    Minor Incident
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that we observed temporary perturbations in processing payments on the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    Crédit du Nord
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (10 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (2 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Issue with PAYPAL alias transactions
    Started 9 May 2025 16:36:41 (4 days ago), resolved 9 May 2025 16:36:42 (4 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that the issue with processing PAYPAL alias transactions is resolved and restored to normal operating conditions as of 08-05-2025 TO 18:23 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Worldline Payment Platform perturbation
    Started 12 May 2025 03:35:57 (2 days ago), resolved 12 May 2025 04:19:38 (2 days ago)
    Minor Incident
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that we observed temporary perturbations in processing payments on the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    Chase Paymentech
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (10 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (2 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Issue with PAYPAL alias transactions
    Started 9 May 2025 16:36:41 (4 days ago), resolved 9 May 2025 16:36:42 (4 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that the issue with processing PAYPAL alias transactions is resolved and restored to normal operating conditions as of 08-05-2025 TO 18:23 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Worldline Payment Platform perturbation
    Started 12 May 2025 03:35:57 (2 days ago), resolved 12 May 2025 04:19:38 (2 days ago)
    Minor Incident
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that we observed temporary perturbations in processing payments on the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    Crédit Agricole
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (10 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (2 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Issue with PAYPAL alias transactions
    Started 9 May 2025 16:36:41 (4 days ago), resolved 9 May 2025 16:36:42 (4 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that the issue with processing PAYPAL alias transactions is resolved and restored to normal operating conditions as of 08-05-2025 TO 18:23 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Worldline Payment Platform perturbation
    Started 12 May 2025 03:35:57 (2 days ago), resolved 12 May 2025 04:19:38 (2 days ago)
    Minor Incident
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that we observed temporary perturbations in processing payments on the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    Crédit Mutuel, CIC, BECM
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (10 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (2 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Issue with PAYPAL alias transactions
    Started 9 May 2025 16:36:41 (4 days ago), resolved 9 May 2025 16:36:42 (4 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that the issue with processing PAYPAL alias transactions is resolved and restored to normal operating conditions as of 08-05-2025 TO 18:23 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Worldline Payment Platform perturbation
    Started 12 May 2025 03:35:57 (2 days ago), resolved 12 May 2025 04:19:38 (2 days ago)
    Minor Incident
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that we observed temporary perturbations in processing payments on the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    COFIDIS
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (10 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (2 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Issue with PAYPAL alias transactions
    Started 9 May 2025 16:36:41 (4 days ago), resolved 9 May 2025 16:36:42 (4 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that the issue with processing PAYPAL alias transactions is resolved and restored to normal operating conditions as of 08-05-2025 TO 18:23 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Worldline Payment Platform perturbation
    Started 12 May 2025 03:35:57 (2 days ago), resolved 12 May 2025 04:19:38 (2 days ago)
    Minor Incident
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that we observed temporary perturbations in processing payments on the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    Cofinoga
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (10 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (2 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Issue with PAYPAL alias transactions
    Started 9 May 2025 16:36:41 (4 days ago), resolved 9 May 2025 16:36:42 (4 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that the issue with processing PAYPAL alias transactions is resolved and restored to normal operating conditions as of 08-05-2025 TO 18:23 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Worldline Payment Platform perturbation
    Started 12 May 2025 03:35:57 (2 days ago), resolved 12 May 2025 04:19:38 (2 days ago)
    Minor Incident
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that we observed temporary perturbations in processing payments on the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    Concardis
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (10 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (2 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Issue with PAYPAL alias transactions
    Started 9 May 2025 16:36:41 (4 days ago), resolved 9 May 2025 16:36:42 (4 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that the issue with processing PAYPAL alias transactions is resolved and restored to normal operating conditions as of 08-05-2025 TO 18:23 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Worldline Payment Platform perturbation
    Started 12 May 2025 03:35:57 (2 days ago), resolved 12 May 2025 04:19:38 (2 days ago)
    Minor Incident
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that we observed temporary perturbations in processing payments on the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    Elavon
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (10 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (2 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Issue with PAYPAL alias transactions
    Started 9 May 2025 16:36:41 (4 days ago), resolved 9 May 2025 16:36:42 (4 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that the issue with processing PAYPAL alias transactions is resolved and restored to normal operating conditions as of 08-05-2025 TO 18:23 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Worldline Payment Platform perturbation
    Started 12 May 2025 03:35:57 (2 days ago), resolved 12 May 2025 04:19:38 (2 days ago)
    Minor Incident
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that we observed temporary perturbations in processing payments on the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    Europabank
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (10 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (2 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Issue with PAYPAL alias transactions
    Started 9 May 2025 16:36:41 (4 days ago), resolved 9 May 2025 16:36:42 (4 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that the issue with processing PAYPAL alias transactions is resolved and restored to normal operating conditions as of 08-05-2025 TO 18:23 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Worldline Payment Platform perturbation
    Started 12 May 2025 03:35:57 (2 days ago), resolved 12 May 2025 04:19:38 (2 days ago)
    Minor Incident
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that we observed temporary perturbations in processing payments on the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    European Merchant Services (EMS)
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (10 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (2 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Issue with PAYPAL alias transactions
    Started 9 May 2025 16:36:41 (4 days ago), resolved 9 May 2025 16:36:42 (4 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that the issue with processing PAYPAL alias transactions is resolved and restored to normal operating conditions as of 08-05-2025 TO 18:23 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Worldline Payment Platform perturbation
    Started 12 May 2025 03:35:57 (2 days ago), resolved 12 May 2025 04:19:38 (2 days ago)
    Minor Incident
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that we observed temporary perturbations in processing payments on the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    Evo Payments
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (10 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (2 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Issue with PAYPAL alias transactions
    Started 9 May 2025 16:36:41 (4 days ago), resolved 9 May 2025 16:36:42 (4 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that the issue with processing PAYPAL alias transactions is resolved and restored to normal operating conditions as of 08-05-2025 TO 18:23 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Worldline Payment Platform perturbation
    Started 12 May 2025 03:35:57 (2 days ago), resolved 12 May 2025 04:19:38 (2 days ago)
    Minor Incident
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that we observed temporary perturbations in processing payments on the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    First Data (Merchant Solutions)
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (10 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (2 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Issue with PAYPAL alias transactions
    Started 9 May 2025 16:36:41 (4 days ago), resolved 9 May 2025 16:36:42 (4 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that the issue with processing PAYPAL alias transactions is resolved and restored to normal operating conditions as of 08-05-2025 TO 18:23 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Worldline Payment Platform perturbation
    Started 12 May 2025 03:35:57 (2 days ago), resolved 12 May 2025 04:19:38 (2 days ago)
    Minor Incident
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that we observed temporary perturbations in processing payments on the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    Global Payments
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (10 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (2 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Issue with PAYPAL alias transactions
    Started 9 May 2025 16:36:41 (4 days ago), resolved 9 May 2025 16:36:42 (4 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that the issue with processing PAYPAL alias transactions is resolved and restored to normal operating conditions as of 08-05-2025 TO 18:23 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Worldline Payment Platform perturbation
    Started 12 May 2025 03:35:57 (2 days ago), resolved 12 May 2025 04:19:38 (2 days ago)
    Minor Incident
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that we observed temporary perturbations in processing payments on the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    HSBC
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (10 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (2 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Issue with PAYPAL alias transactions
    Started 9 May 2025 16:36:41 (4 days ago), resolved 9 May 2025 16:36:42 (4 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that the issue with processing PAYPAL alias transactions is resolved and restored to normal operating conditions as of 08-05-2025 TO 18:23 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Worldline Payment Platform perturbation
    Started 12 May 2025 03:35:57 (2 days ago), resolved 12 May 2025 04:19:38 (2 days ago)
    Minor Incident
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that we observed temporary perturbations in processing payments on the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    Ikano
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (10 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (2 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Issue with PAYPAL alias transactions
    Started 9 May 2025 16:36:41 (4 days ago), resolved 9 May 2025 16:36:42 (4 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that the issue with processing PAYPAL alias transactions is resolved and restored to normal operating conditions as of 08-05-2025 TO 18:23 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Worldline Payment Platform perturbation
    Started 12 May 2025 03:35:57 (2 days ago), resolved 12 May 2025 04:19:38 (2 days ago)
    Minor Incident
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that we observed temporary perturbations in processing payments on the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    Intersolve
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (10 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (2 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Issue with PAYPAL alias transactions
    Started 9 May 2025 16:36:41 (4 days ago), resolved 9 May 2025 16:36:42 (4 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that the issue with processing PAYPAL alias transactions is resolved and restored to normal operating conditions as of 08-05-2025 TO 18:23 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Worldline Payment Platform perturbation
    Started 12 May 2025 03:35:57 (2 days ago), resolved 12 May 2025 04:19:38 (2 days ago)
    Minor Incident
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that we observed temporary perturbations in processing payments on the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    ING
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (10 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (2 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Issue with PAYPAL alias transactions
    Started 9 May 2025 16:36:41 (4 days ago), resolved 9 May 2025 16:36:42 (4 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that the issue with processing PAYPAL alias transactions is resolved and restored to normal operating conditions as of 08-05-2025 TO 18:23 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Worldline Payment Platform perturbation
    Started 12 May 2025 03:35:57 (2 days ago), resolved 12 May 2025 04:19:38 (2 days ago)
    Minor Incident
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that we observed temporary perturbations in processing payments on the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    JCB
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (10 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (2 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Issue with PAYPAL alias transactions
    Started 9 May 2025 16:36:41 (4 days ago), resolved 9 May 2025 16:36:42 (4 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that the issue with processing PAYPAL alias transactions is resolved and restored to normal operating conditions as of 08-05-2025 TO 18:23 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Worldline Payment Platform perturbation
    Started 12 May 2025 03:35:57 (2 days ago), resolved 12 May 2025 04:19:38 (2 days ago)
    Minor Incident
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that we observed temporary perturbations in processing payments on the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    La Caixa
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (10 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (2 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Issue with PAYPAL alias transactions
    Started 9 May 2025 16:36:41 (4 days ago), resolved 9 May 2025 16:36:42 (4 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that the issue with processing PAYPAL alias transactions is resolved and restored to normal operating conditions as of 08-05-2025 TO 18:23 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Worldline Payment Platform perturbation
    Started 12 May 2025 03:35:57 (2 days ago), resolved 12 May 2025 04:19:38 (2 days ago)
    Minor Incident
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that we observed temporary perturbations in processing payments on the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    La Poste
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    now
    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (2 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Technical issue causing incomplete or invalid transactions
    Started 9 May 2025 13:29:44 (4 days ago), resolved 9 May 2025 13:51:01 (4 days ago)
    Minor Incident
    Resolved
    La Poste
    Société Générale

    Please be informed that due to an ongoing technical issue on 09/05/2025 since 12:01 CEST, some of your transactions may be set to an incomplete or invalid status.

    We are investigating the situation with the highest priority.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Issue with PAYPAL alias transactions
    Started 9 May 2025 16:36:41 (4 days ago), resolved 9 May 2025 16:36:42 (4 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that the issue with processing PAYPAL alias transactions is resolved and restored to normal operating conditions as of 08-05-2025 TO 18:23 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    LCL
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (10 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (2 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Issue with PAYPAL alias transactions
    Started 9 May 2025 16:36:41 (4 days ago), resolved 9 May 2025 16:36:42 (4 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that the issue with processing PAYPAL alias transactions is resolved and restored to normal operating conditions as of 08-05-2025 TO 18:23 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Worldline Payment Platform perturbation
    Started 12 May 2025 03:35:57 (2 days ago), resolved 12 May 2025 04:19:38 (2 days ago)
    Minor Incident
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that we observed temporary perturbations in processing payments on the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    Limonetik
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (10 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (2 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Issue with PAYPAL alias transactions
    Started 9 May 2025 16:36:41 (4 days ago), resolved 9 May 2025 16:36:42 (4 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that the issue with processing PAYPAL alias transactions is resolved and restored to normal operating conditions as of 08-05-2025 TO 18:23 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Worldline Payment Platform perturbation
    Started 12 May 2025 03:35:57 (2 days ago), resolved 12 May 2025 04:19:38 (2 days ago)
    Minor Incident
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that we observed temporary perturbations in processing payments on the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    Lloyd
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (10 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (2 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Issue with PAYPAL alias transactions
    Started 9 May 2025 16:36:41 (4 days ago), resolved 9 May 2025 16:36:42 (4 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that the issue with processing PAYPAL alias transactions is resolved and restored to normal operating conditions as of 08-05-2025 TO 18:23 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Worldline Payment Platform perturbation
    Started 12 May 2025 03:35:57 (2 days ago), resolved 12 May 2025 04:19:38 (2 days ago)
    Minor Incident
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that we observed temporary perturbations in processing payments on the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    M&S Bank
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (10 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (2 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Issue with PAYPAL alias transactions
    Started 9 May 2025 16:36:41 (4 days ago), resolved 9 May 2025 16:36:42 (4 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that the issue with processing PAYPAL alias transactions is resolved and restored to normal operating conditions as of 08-05-2025 TO 18:23 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Worldline Payment Platform perturbation
    Started 12 May 2025 03:35:57 (2 days ago), resolved 12 May 2025 04:19:38 (2 days ago)
    Minor Incident
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that we observed temporary perturbations in processing payments on the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    Nexi
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (10 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (2 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Issue with PAYPAL alias transactions
    Started 9 May 2025 16:36:41 (4 days ago), resolved 9 May 2025 16:36:42 (4 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that the issue with processing PAYPAL alias transactions is resolved and restored to normal operating conditions as of 08-05-2025 TO 18:23 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Worldline Payment Platform perturbation
    Started 12 May 2025 03:35:57 (2 days ago), resolved 12 May 2025 04:19:38 (2 days ago)
    Minor Incident
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that we observed temporary perturbations in processing payments on the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    Paysquare BV
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (10 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (2 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Issue with PAYPAL alias transactions
    Started 9 May 2025 16:36:41 (4 days ago), resolved 9 May 2025 16:36:42 (4 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that the issue with processing PAYPAL alias transactions is resolved and restored to normal operating conditions as of 08-05-2025 TO 18:23 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Worldline Payment Platform perturbation
    Started 12 May 2025 03:35:57 (2 days ago), resolved 12 May 2025 04:19:38 (2 days ago)
    Minor Incident
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that we observed temporary perturbations in processing payments on the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    PostFinance
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (10 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (2 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Issue with PAYPAL alias transactions
    Started 9 May 2025 16:36:41 (4 days ago), resolved 9 May 2025 16:36:42 (4 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that the issue with processing PAYPAL alias transactions is resolved and restored to normal operating conditions as of 08-05-2025 TO 18:23 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Worldline Payment Platform perturbation
    Started 12 May 2025 03:35:57 (2 days ago), resolved 12 May 2025 04:19:38 (2 days ago)
    Minor Incident
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that we observed temporary perturbations in processing payments on the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    Redsys
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    now
    Issue with PAYPAL alias transactions
    Started 9 May 2025 16:36:41 (4 days ago), resolved 9 May 2025 16:36:42 (4 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that the issue with processing PAYPAL alias transactions is resolved and restored to normal operating conditions as of 08-05-2025 TO 18:23 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Santander
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (10 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (2 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Issue with PAYPAL alias transactions
    Started 9 May 2025 16:36:41 (4 days ago), resolved 9 May 2025 16:36:42 (4 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that the issue with processing PAYPAL alias transactions is resolved and restored to normal operating conditions as of 08-05-2025 TO 18:23 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Worldline Payment Platform perturbation
    Started 12 May 2025 03:35:57 (2 days ago), resolved 12 May 2025 04:19:38 (2 days ago)
    Minor Incident
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that we observed temporary perturbations in processing payments on the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    SBSA
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (10 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (2 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Issue with PAYPAL alias transactions
    Started 9 May 2025 16:36:41 (4 days ago), resolved 9 May 2025 16:36:42 (4 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that the issue with processing PAYPAL alias transactions is resolved and restored to normal operating conditions as of 08-05-2025 TO 18:23 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Worldline Payment Platform perturbation
    Started 12 May 2025 03:35:57 (2 days ago), resolved 12 May 2025 04:19:38 (2 days ago)
    Minor Incident
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that we observed temporary perturbations in processing payments on the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    SIX Payment Services
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (10 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (2 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Issue with PAYPAL alias transactions
    Started 9 May 2025 16:36:41 (4 days ago), resolved 9 May 2025 16:36:42 (4 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that the issue with processing PAYPAL alias transactions is resolved and restored to normal operating conditions as of 08-05-2025 TO 18:23 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Worldline Payment Platform perturbation
    Started 12 May 2025 03:35:57 (2 days ago), resolved 12 May 2025 04:19:38 (2 days ago)
    Minor Incident
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that we observed temporary perturbations in processing payments on the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    Société Générale
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (10 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (2 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Technical issue causing incomplete or invalid transactions
    Started 9 May 2025 13:29:44 (4 days ago), resolved 9 May 2025 13:51:01 (4 days ago)
    Minor Incident
    Resolved
    La Poste
    Société Générale

    Please be informed that due to an ongoing technical issue on 09/05/2025 since 12:01 CEST, some of your transactions may be set to an incomplete or invalid status.

    We are investigating the situation with the highest priority.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Issue with PAYPAL alias transactions
    Started 9 May 2025 16:36:41 (4 days ago), resolved 9 May 2025 16:36:42 (4 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that the issue with processing PAYPAL alias transactions is resolved and restored to normal operating conditions as of 08-05-2025 TO 18:23 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Worldline Payment Platform perturbation
    Started 12 May 2025 03:35:57 (2 days ago), resolved 12 May 2025 04:19:38 (2 days ago)
    Minor Incident
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that we observed temporary perturbations in processing payments on the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    Teller (Nets)
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (10 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (2 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Issue with PAYPAL alias transactions
    Started 9 May 2025 16:36:41 (4 days ago), resolved 9 May 2025 16:36:42 (4 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that the issue with processing PAYPAL alias transactions is resolved and restored to normal operating conditions as of 08-05-2025 TO 18:23 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Worldline Payment Platform perturbation
    Started 12 May 2025 03:35:57 (2 days ago), resolved 12 May 2025 04:19:38 (2 days ago)
    Minor Incident
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that we observed temporary perturbations in processing payments on the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    Trésor Public - Banque de France
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (10 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (2 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Issue with PAYPAL alias transactions
    Started 9 May 2025 16:36:41 (4 days ago), resolved 9 May 2025 16:36:42 (4 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that the issue with processing PAYPAL alias transactions is resolved and restored to normal operating conditions as of 08-05-2025 TO 18:23 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Worldline Payment Platform perturbation
    Started 12 May 2025 03:35:57 (2 days ago), resolved 12 May 2025 04:19:38 (2 days ago)
    Minor Incident
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that we observed temporary perturbations in processing payments on the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    Unicre
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (10 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (2 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Issue with PAYPAL alias transactions
    Started 9 May 2025 16:36:41 (4 days ago), resolved 9 May 2025 16:36:42 (4 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that the issue with processing PAYPAL alias transactions is resolved and restored to normal operating conditions as of 08-05-2025 TO 18:23 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Worldline Payment Platform perturbation
    Started 12 May 2025 03:35:57 (2 days ago), resolved 12 May 2025 04:19:38 (2 days ago)
    Minor Incident
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that we observed temporary perturbations in processing payments on the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    UOB
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (10 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (2 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Issue with PAYPAL alias transactions
    Started 9 May 2025 16:36:41 (4 days ago), resolved 9 May 2025 16:36:42 (4 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that the issue with processing PAYPAL alias transactions is resolved and restored to normal operating conditions as of 08-05-2025 TO 18:23 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Worldline Payment Platform perturbation
    Started 12 May 2025 03:35:57 (2 days ago), resolved 12 May 2025 04:19:38 (2 days ago)
    Minor Incident
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that we observed temporary perturbations in processing payments on the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    Westpac
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (10 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (2 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Issue with PAYPAL alias transactions
    Started 9 May 2025 16:36:41 (4 days ago), resolved 9 May 2025 16:36:42 (4 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that the issue with processing PAYPAL alias transactions is resolved and restored to normal operating conditions as of 08-05-2025 TO 18:23 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Worldline Payment Platform perturbation
    Started 12 May 2025 03:35:57 (2 days ago), resolved 12 May 2025 04:19:38 (2 days ago)
    Minor Incident
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that we observed temporary perturbations in processing payments on the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    Wirecard AG
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (10 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (2 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Issue with PAYPAL alias transactions
    Started 9 May 2025 16:36:41 (4 days ago), resolved 9 May 2025 16:36:42 (4 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that the issue with processing PAYPAL alias transactions is resolved and restored to normal operating conditions as of 08-05-2025 TO 18:23 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Worldline Payment Platform perturbation
    Started 12 May 2025 03:35:57 (2 days ago), resolved 12 May 2025 04:19:38 (2 days ago)
    Minor Incident
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that we observed temporary perturbations in processing payments on the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    Worldline
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (10 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay Platform
    Started 23 Oct 2024 23:22:54 (7 months ago), still ongoing
    Minor Incident
    Identified
    Worldline

    We would like to inform you about an ongoing issue with Worldline Global Online Pay Platform - Processing Time Increase as of 00:18 CEST on 24/10/2024.

    We are investigating the situation with the highest priority and will update you as soon as more information becomes available.

    Thank you for your patience and understanding.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (2 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Display issue in the Back Office
    Started 8 May 2025 13:40:40 (5 days ago), resolved 8 May 2025 15:02:10 (5 days ago)
    Minor Incident
    Resolved
    Worldline Batch transaction processing
    Worldline e-Terminal
    Worldline Ecommerce Payment Pages
    Worldline DirectLink API's
    Worldline FlexCheckout
    More...

    We are currently experiencing a display issue in the Worldline Back Office. Rest assured that our payment processing platform remains stable and we have identified that this display issue does not affect the processing of transactions at this stage.

    A dedicated team has been deployed to investigate the display issue with the aim to resolve it as soon as possible.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Issue with PAYPAL alias transactions
    Started 9 May 2025 16:36:41 (4 days ago), resolved 9 May 2025 16:36:42 (4 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that the issue with processing PAYPAL alias transactions is resolved and restored to normal operating conditions as of 08-05-2025 TO 18:23 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Worldline Payment Platform perturbation
    Started 12 May 2025 03:35:57 (2 days ago), resolved 12 May 2025 04:19:38 (2 days ago)
    Minor Incident
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that we observed temporary perturbations in processing payments on the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    WorldPay
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (10 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (2 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Issue with PAYPAL alias transactions
    Started 9 May 2025 16:36:41 (4 days ago), resolved 9 May 2025 16:36:42 (4 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that the issue with processing PAYPAL alias transactions is resolved and restored to normal operating conditions as of 08-05-2025 TO 18:23 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Worldline Payment Platform perturbation
    Started 12 May 2025 03:35:57 (2 days ago), resolved 12 May 2025 04:19:38 (2 days ago)
    Minor Incident
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that we observed temporary perturbations in processing payments on the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    Worldline (WLOP) Worldline Fraud expert service

    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (10 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (2 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Issue with PAYPAL alias transactions
    Started 9 May 2025 16:36:41 (4 days ago), resolved 9 May 2025 16:36:42 (4 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that the issue with processing PAYPAL alias transactions is resolved and restored to normal operating conditions as of 08-05-2025 TO 18:23 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Worldline Payment Platform perturbation
    Started 12 May 2025 03:35:57 (2 days ago), resolved 12 May 2025 04:19:38 (2 days ago)
    Minor Incident
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that we observed temporary perturbations in processing payments on the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    Worldline (WLOP) Portals & reporting

    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    now
    SMB Merchant Portal
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (10 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (2 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Issue with PAYPAL alias transactions
    Started 9 May 2025 16:36:41 (4 days ago), resolved 9 May 2025 16:36:42 (4 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that the issue with processing PAYPAL alias transactions is resolved and restored to normal operating conditions as of 08-05-2025 TO 18:23 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Worldline Payment Platform perturbation
    Started 12 May 2025 03:35:57 (2 days ago), resolved 12 May 2025 04:19:38 (2 days ago)
    Minor Incident
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that we observed temporary perturbations in processing payments on the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    Back Office Ogone
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (10 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Back Office disruption
    Started 12 Nov 2024 20:59:14 (6 months ago), still ongoing
    Major Incident
    Investigating
    Back Office Ogone

    Please be informed that the Worldline Back Office is temporarily unavailable.

    Our technical teams are working to identify the cause of this interruption and restore service as a matter of urgency.

    We thank you for your understanding.

    Ongoing - Back Office disruption
    Started 30 Oct 2024 14:34:12 (7 months ago), still ongoing
    Major Incident
    Investigating
    Back Office Ogone

    Please be informed that the Worldline Back Office is temporarily unavailable.

    Our technical teams are working to identify the cause of this interruption and restore service as a matter of urgency.

    We thank you for your understanding.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (2 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Back Office perturbation
    Started 19 Feb 2025 21:21:12 (3 months ago), still ongoing
    Major Incident
    Investigating
    Back Office Ogone

    Please be informed that we observed temporary perturbations in the Worldline Back Office.

    Rest assured that our technical teams are working hard to restore the service to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    Back Office perturbation
    Started 23 Feb 2025 22:53:45 (3 months ago), still ongoing
    Major Incident
    Investigating
    Back Office Ogone

    Please be informed that we observed temporary perturbations in the Worldline Back Office.

    Rest assured that our technical teams are working hard to restore the service to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    Issue with PAYPAL alias transactions
    Started 9 May 2025 16:36:41 (4 days ago), resolved 9 May 2025 16:36:42 (4 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that the issue with processing PAYPAL alias transactions is resolved and restored to normal operating conditions as of 08-05-2025 TO 18:23 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Worldline Payment Platform perturbation
    Started 12 May 2025 03:35:57 (2 days ago), resolved 12 May 2025 04:19:38 (2 days ago)
    Minor Incident
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that we observed temporary perturbations in processing payments on the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    MyPerformance
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (10 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (2 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Issue with PAYPAL alias transactions
    Started 9 May 2025 16:36:41 (4 days ago), resolved 9 May 2025 16:36:42 (4 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that the issue with processing PAYPAL alias transactions is resolved and restored to normal operating conditions as of 08-05-2025 TO 18:23 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Worldline Payment Platform perturbation
    Started 12 May 2025 03:35:57 (2 days ago), resolved 12 May 2025 04:19:38 (2 days ago)
    Minor Incident
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that we observed temporary perturbations in processing payments on the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    Financial clearing and settlement service (Collect)
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (10 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (2 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Issue with PAYPAL alias transactions
    Started 9 May 2025 16:36:41 (4 days ago), resolved 9 May 2025 16:36:42 (4 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that the issue with processing PAYPAL alias transactions is resolved and restored to normal operating conditions as of 08-05-2025 TO 18:23 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Worldline Payment Platform perturbation
    Started 12 May 2025 03:35:57 (2 days ago), resolved 12 May 2025 04:19:38 (2 days ago)
    Minor Incident
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that we observed temporary perturbations in processing payments on the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    Support Site (https://epayments-support.ingenico.com/)
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (10 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (2 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Issue with PAYPAL alias transactions
    Started 9 May 2025 16:36:41 (4 days ago), resolved 9 May 2025 16:36:42 (4 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that the issue with processing PAYPAL alias transactions is resolved and restored to normal operating conditions as of 08-05-2025 TO 18:23 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Worldline (WLOP) Payment methods solutions

    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    now
    AIRPLUS
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (10 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (2 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Issue with PAYPAL alias transactions
    Started 9 May 2025 16:36:41 (4 days ago), resolved 9 May 2025 16:36:42 (4 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that the issue with processing PAYPAL alias transactions is resolved and restored to normal operating conditions as of 08-05-2025 TO 18:23 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Worldline Payment Platform perturbation
    Started 12 May 2025 03:35:57 (2 days ago), resolved 12 May 2025 04:19:38 (2 days ago)
    Minor Incident
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that we observed temporary perturbations in processing payments on the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    AliPay
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (10 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (2 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Issue with PAYPAL alias transactions
    Started 9 May 2025 16:36:41 (4 days ago), resolved 9 May 2025 16:36:42 (4 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that the issue with processing PAYPAL alias transactions is resolved and restored to normal operating conditions as of 08-05-2025 TO 18:23 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Worldline Payment Platform perturbation
    Started 12 May 2025 03:35:57 (2 days ago), resolved 12 May 2025 04:19:38 (2 days ago)
    Minor Incident
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that we observed temporary perturbations in processing payments on the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    American Express
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (10 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (2 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Issue with PAYPAL alias transactions
    Started 9 May 2025 16:36:41 (4 days ago), resolved 9 May 2025 16:36:42 (4 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that the issue with processing PAYPAL alias transactions is resolved and restored to normal operating conditions as of 08-05-2025 TO 18:23 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Worldline Payment Platform perturbation
    Started 12 May 2025 03:35:57 (2 days ago), resolved 12 May 2025 04:19:38 (2 days ago)
    Minor Incident
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that we observed temporary perturbations in processing payments on the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    Apple Pay
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (10 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (2 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Issue with PAYPAL alias transactions
    Started 9 May 2025 16:36:41 (4 days ago), resolved 9 May 2025 16:36:42 (4 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that the issue with processing PAYPAL alias transactions is resolved and restored to normal operating conditions as of 08-05-2025 TO 18:23 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Worldline Payment Platform perturbation
    Started 12 May 2025 03:35:57 (2 days ago), resolved 12 May 2025 04:19:38 (2 days ago)
    Minor Incident
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that we observed temporary perturbations in processing payments on the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    Bancontact
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (10 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (2 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Issue with PAYPAL alias transactions
    Started 9 May 2025 16:36:41 (4 days ago), resolved 9 May 2025 16:36:42 (4 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that the issue with processing PAYPAL alias transactions is resolved and restored to normal operating conditions as of 08-05-2025 TO 18:23 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Worldline Payment Platform perturbation
    Started 12 May 2025 03:35:57 (2 days ago), resolved 12 May 2025 04:19:38 (2 days ago)
    Minor Incident
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that we observed temporary perturbations in processing payments on the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    Belfius Direct Net
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (10 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (2 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Issue with PAYPAL alias transactions
    Started 9 May 2025 16:36:41 (4 days ago), resolved 9 May 2025 16:36:42 (4 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that the issue with processing PAYPAL alias transactions is resolved and restored to normal operating conditions as of 08-05-2025 TO 18:23 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Worldline Payment Platform perturbation
    Started 12 May 2025 03:35:57 (2 days ago), resolved 12 May 2025 04:19:38 (2 days ago)
    Minor Incident
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that we observed temporary perturbations in processing payments on the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    Carte bancaire
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (10 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (2 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Issue with PAYPAL alias transactions
    Started 9 May 2025 16:36:41 (4 days ago), resolved 9 May 2025 16:36:42 (4 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that the issue with processing PAYPAL alias transactions is resolved and restored to normal operating conditions as of 08-05-2025 TO 18:23 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Worldline Payment Platform perturbation
    Started 12 May 2025 03:35:57 (2 days ago), resolved 12 May 2025 04:19:38 (2 days ago)
    Minor Incident
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that we observed temporary perturbations in processing payments on the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    CBC / KBC Online
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (10 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (2 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Issue with PAYPAL alias transactions
    Started 9 May 2025 16:36:41 (4 days ago), resolved 9 May 2025 16:36:42 (4 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that the issue with processing PAYPAL alias transactions is resolved and restored to normal operating conditions as of 08-05-2025 TO 18:23 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Worldline Payment Platform perturbation
    Started 12 May 2025 03:35:57 (2 days ago), resolved 12 May 2025 04:19:38 (2 days ago)
    Minor Incident
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that we observed temporary perturbations in processing payments on the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    Cetelem
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (10 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (2 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Issue with PAYPAL alias transactions
    Started 9 May 2025 16:36:41 (4 days ago), resolved 9 May 2025 16:36:42 (4 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that the issue with processing PAYPAL alias transactions is resolved and restored to normal operating conditions as of 08-05-2025 TO 18:23 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Worldline Payment Platform perturbation
    Started 12 May 2025 03:35:57 (2 days ago), resolved 12 May 2025 04:19:38 (2 days ago)
    Minor Incident
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that we observed temporary perturbations in processing payments on the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    Diners Club
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (10 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (2 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Issue with PAYPAL alias transactions
    Started 9 May 2025 16:36:41 (4 days ago), resolved 9 May 2025 16:36:42 (4 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that the issue with processing PAYPAL alias transactions is resolved and restored to normal operating conditions as of 08-05-2025 TO 18:23 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Worldline Payment Platform perturbation
    Started 12 May 2025 03:35:57 (2 days ago), resolved 12 May 2025 04:19:38 (2 days ago)
    Minor Incident
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that we observed temporary perturbations in processing payments on the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    DISCOVER
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (10 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (2 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Issue with PAYPAL alias transactions
    Started 9 May 2025 16:36:41 (4 days ago), resolved 9 May 2025 16:36:42 (4 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that the issue with processing PAYPAL alias transactions is resolved and restored to normal operating conditions as of 08-05-2025 TO 18:23 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Worldline Payment Platform perturbation
    Started 12 May 2025 03:35:57 (2 days ago), resolved 12 May 2025 04:19:38 (2 days ago)
    Minor Incident
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that we observed temporary perturbations in processing payments on the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    EPS
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (10 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (2 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Issue with PAYPAL alias transactions
    Started 9 May 2025 16:36:41 (4 days ago), resolved 9 May 2025 16:36:42 (4 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that the issue with processing PAYPAL alias transactions is resolved and restored to normal operating conditions as of 08-05-2025 TO 18:23 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Worldline Payment Platform perturbation
    Started 12 May 2025 03:35:57 (2 days ago), resolved 12 May 2025 04:19:38 (2 days ago)
    Minor Incident
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that we observed temporary perturbations in processing payments on the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    Facilipay
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (10 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (2 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Issue with PAYPAL alias transactions
    Started 9 May 2025 16:36:41 (4 days ago), resolved 9 May 2025 16:36:42 (4 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that the issue with processing PAYPAL alias transactions is resolved and restored to normal operating conditions as of 08-05-2025 TO 18:23 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Worldline Payment Platform perturbation
    Started 12 May 2025 03:35:57 (2 days ago), resolved 12 May 2025 04:19:38 (2 days ago)
    Minor Incident
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that we observed temporary perturbations in processing payments on the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    Gift Cards
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (10 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (2 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Issue with PAYPAL alias transactions
    Started 9 May 2025 16:36:41 (4 days ago), resolved 9 May 2025 16:36:42 (4 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that the issue with processing PAYPAL alias transactions is resolved and restored to normal operating conditions as of 08-05-2025 TO 18:23 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Worldline Payment Platform perturbation
    Started 12 May 2025 03:35:57 (2 days ago), resolved 12 May 2025 04:19:38 (2 days ago)
    Minor Incident
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that we observed temporary perturbations in processing payments on the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    Giropay
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (10 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (2 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Issue with PAYPAL alias transactions
    Started 9 May 2025 16:36:41 (4 days ago), resolved 9 May 2025 16:36:42 (4 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that the issue with processing PAYPAL alias transactions is resolved and restored to normal operating conditions as of 08-05-2025 TO 18:23 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Worldline Payment Platform perturbation
    Started 12 May 2025 03:35:57 (2 days ago), resolved 12 May 2025 04:19:38 (2 days ago)
    Minor Incident
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that we observed temporary perturbations in processing payments on the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    iDEAL
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (10 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Service interruption with iDeal
    Started 23 Oct 2024 08:53:13 (7 months ago), still ongoing
    Minor Incident
    Identified
    iDEAL

    We would like to inform you about an ongoing issue with iDeal transaction processing as of 10:43 CEST Today, (23/10/2024).

    We are investigating the situation with the highest priority and will update you as soon as more information becomes available.

    Thank you for your patience and understanding.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (2 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Issue with PAYPAL alias transactions
    Started 9 May 2025 16:36:41 (4 days ago), resolved 9 May 2025 16:36:42 (4 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that the issue with processing PAYPAL alias transactions is resolved and restored to normal operating conditions as of 08-05-2025 TO 18:23 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Worldline Payment Platform perturbation
    Started 12 May 2025 03:35:57 (2 days ago), resolved 12 May 2025 04:19:38 (2 days ago)
    Minor Incident
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that we observed temporary perturbations in processing payments on the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    ING Home'Pay
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (10 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (2 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Issue with PAYPAL alias transactions
    Started 9 May 2025 16:36:41 (4 days ago), resolved 9 May 2025 16:36:42 (4 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that the issue with processing PAYPAL alias transactions is resolved and restored to normal operating conditions as of 08-05-2025 TO 18:23 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Worldline Payment Platform perturbation
    Started 12 May 2025 03:35:57 (2 days ago), resolved 12 May 2025 04:19:38 (2 days ago)
    Minor Incident
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that we observed temporary perturbations in processing payments on the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    JCB
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (10 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (2 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Issue with PAYPAL alias transactions
    Started 9 May 2025 16:36:41 (4 days ago), resolved 9 May 2025 16:36:42 (4 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that the issue with processing PAYPAL alias transactions is resolved and restored to normal operating conditions as of 08-05-2025 TO 18:23 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Worldline Payment Platform perturbation
    Started 12 May 2025 03:35:57 (2 days ago), resolved 12 May 2025 04:19:38 (2 days ago)
    Minor Incident
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that we observed temporary perturbations in processing payments on the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    Klarna
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (10 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (2 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Issue with PAYPAL alias transactions
    Started 9 May 2025 16:36:41 (4 days ago), resolved 9 May 2025 16:36:42 (4 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that the issue with processing PAYPAL alias transactions is resolved and restored to normal operating conditions as of 08-05-2025 TO 18:23 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Worldline Payment Platform perturbation
    Started 12 May 2025 03:35:57 (2 days ago), resolved 12 May 2025 04:19:38 (2 days ago)
    Minor Incident
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that we observed temporary perturbations in processing payments on the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    Maestro
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (10 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (2 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Issue with PAYPAL alias transactions
    Started 9 May 2025 16:36:41 (4 days ago), resolved 9 May 2025 16:36:42 (4 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that the issue with processing PAYPAL alias transactions is resolved and restored to normal operating conditions as of 08-05-2025 TO 18:23 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Worldline Payment Platform perturbation
    Started 12 May 2025 03:35:57 (2 days ago), resolved 12 May 2025 04:19:38 (2 days ago)
    Minor Incident
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that we observed temporary perturbations in processing payments on the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    M&S Budget Card
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (10 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (2 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Issue with PAYPAL alias transactions
    Started 9 May 2025 16:36:41 (4 days ago), resolved 9 May 2025 16:36:42 (4 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that the issue with processing PAYPAL alias transactions is resolved and restored to normal operating conditions as of 08-05-2025 TO 18:23 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Worldline Payment Platform perturbation
    Started 12 May 2025 03:35:57 (2 days ago), resolved 12 May 2025 04:19:38 (2 days ago)
    Minor Incident
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that we observed temporary perturbations in processing payments on the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    M&S Charge Card
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (10 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (2 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Issue with PAYPAL alias transactions
    Started 9 May 2025 16:36:41 (4 days ago), resolved 9 May 2025 16:36:42 (4 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that the issue with processing PAYPAL alias transactions is resolved and restored to normal operating conditions as of 08-05-2025 TO 18:23 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Worldline Payment Platform perturbation
    Started 12 May 2025 03:35:57 (2 days ago), resolved 12 May 2025 04:19:38 (2 days ago)
    Minor Incident
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that we observed temporary perturbations in processing payments on the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    M&S Credit Card
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (10 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (2 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Issue with PAYPAL alias transactions
    Started 9 May 2025 16:36:41 (4 days ago), resolved 9 May 2025 16:36:42 (4 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that the issue with processing PAYPAL alias transactions is resolved and restored to normal operating conditions as of 08-05-2025 TO 18:23 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Worldline Payment Platform perturbation
    Started 12 May 2025 03:35:57 (2 days ago), resolved 12 May 2025 04:19:38 (2 days ago)
    Minor Incident
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that we observed temporary perturbations in processing payments on the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    M&S Debit Card
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (10 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (2 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Issue with PAYPAL alias transactions
    Started 9 May 2025 16:36:41 (4 days ago), resolved 9 May 2025 16:36:42 (4 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that the issue with processing PAYPAL alias transactions is resolved and restored to normal operating conditions as of 08-05-2025 TO 18:23 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Worldline Payment Platform perturbation
    Started 12 May 2025 03:35:57 (2 days ago), resolved 12 May 2025 04:19:38 (2 days ago)
    Minor Incident
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that we observed temporary perturbations in processing payments on the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    Mastercard
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (10 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (2 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Issue with PAYPAL alias transactions
    Started 9 May 2025 16:36:41 (4 days ago), resolved 9 May 2025 16:36:42 (4 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that the issue with processing PAYPAL alias transactions is resolved and restored to normal operating conditions as of 08-05-2025 TO 18:23 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Worldline Payment Platform perturbation
    Started 12 May 2025 03:35:57 (2 days ago), resolved 12 May 2025 04:19:38 (2 days ago)
    Minor Incident
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that we observed temporary perturbations in processing payments on the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    Multibanco
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (10 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (2 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Issue with PAYPAL alias transactions
    Started 9 May 2025 16:36:41 (4 days ago), resolved 9 May 2025 16:36:42 (4 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that the issue with processing PAYPAL alias transactions is resolved and restored to normal operating conditions as of 08-05-2025 TO 18:23 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Worldline Payment Platform perturbation
    Started 12 May 2025 03:35:57 (2 days ago), resolved 12 May 2025 04:19:38 (2 days ago)
    Minor Incident
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that we observed temporary perturbations in processing payments on the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    PassES
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (10 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (2 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Issue with PAYPAL alias transactions
    Started 9 May 2025 16:36:41 (4 days ago), resolved 9 May 2025 16:36:42 (4 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that the issue with processing PAYPAL alias transactions is resolved and restored to normal operating conditions as of 08-05-2025 TO 18:23 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Worldline Payment Platform perturbation
    Started 12 May 2025 03:35:57 (2 days ago), resolved 12 May 2025 04:19:38 (2 days ago)
    Minor Incident
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that we observed temporary perturbations in processing payments on the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    PayPal
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (10 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (2 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Technical issue causing incomplete or invalid transactions
    Started 9 May 2025 12:47:15 (4 days ago), resolved 9 May 2025 18:21:08 (4 days ago)
    Minor Incident
    Resolved
    PayPal

    Please be informed that due to an ongoing technical issue on 08/05/2025 since 10:11 CEST, some of your transactions may be set to an incomplete or invalid status.

    We are investigating the situation with the highest priority.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Issue with PAYPAL alias transactions
    Started 9 May 2025 16:36:41 (4 days ago), resolved 9 May 2025 16:36:42 (4 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that the issue with processing PAYPAL alias transactions is resolved and restored to normal operating conditions as of 08-05-2025 TO 18:23 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Worldline Payment Platform perturbation
    Started 12 May 2025 03:35:57 (2 days ago), resolved 12 May 2025 04:19:38 (2 days ago)
    Minor Incident
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that we observed temporary perturbations in processing payments on the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    Technical issue causing incomplete or invalid transactions
    Started 12 May 2025 10:15:02 (2 days ago), resolved 12 May 2025 10:15:02 (2 days ago)
    Incident without Impact
    Resolved
    PayPal

    Due to a technical issue, some of your transactions may have been set to an incomplete or invalid status between 08/05/2025 10:11 CEST and 09/05/2025 18:23 CEST.

    We confirm that as of 18:23 CEST on 09/05/2025, normal service has been resumed, and your customers will now be able to make payments normally.

    We regret the situation and any potential inconvenience.

    Paysafecard
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (10 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (2 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Issue with PAYPAL alias transactions
    Started 9 May 2025 16:36:41 (4 days ago), resolved 9 May 2025 16:36:42 (4 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that the issue with processing PAYPAL alias transactions is resolved and restored to normal operating conditions as of 08-05-2025 TO 18:23 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Worldline Payment Platform perturbation
    Started 12 May 2025 03:35:57 (2 days ago), resolved 12 May 2025 04:19:38 (2 days ago)
    Minor Incident
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that we observed temporary perturbations in processing payments on the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    PostFinance E-finance
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (10 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (2 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Issue with PAYPAL alias transactions
    Started 9 May 2025 16:36:41 (4 days ago), resolved 9 May 2025 16:36:42 (4 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that the issue with processing PAYPAL alias transactions is resolved and restored to normal operating conditions as of 08-05-2025 TO 18:23 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Worldline Payment Platform perturbation
    Started 12 May 2025 03:35:57 (2 days ago), resolved 12 May 2025 04:19:38 (2 days ago)
    Minor Incident
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that we observed temporary perturbations in processing payments on the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    PostFinance Card
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (10 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (2 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Issue with PAYPAL alias transactions
    Started 9 May 2025 16:36:41 (4 days ago), resolved 9 May 2025 16:36:42 (4 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that the issue with processing PAYPAL alias transactions is resolved and restored to normal operating conditions as of 08-05-2025 TO 18:23 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Worldline Payment Platform perturbation
    Started 12 May 2025 03:35:57 (2 days ago), resolved 12 May 2025 04:19:38 (2 days ago)
    Minor Incident
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that we observed temporary perturbations in processing payments on the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    SEPA Direct Debit
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (10 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (2 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Issue with PAYPAL alias transactions
    Started 9 May 2025 16:36:41 (4 days ago), resolved 9 May 2025 16:36:42 (4 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that the issue with processing PAYPAL alias transactions is resolved and restored to normal operating conditions as of 08-05-2025 TO 18:23 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Worldline Payment Platform perturbation
    Started 12 May 2025 03:35:57 (2 days ago), resolved 12 May 2025 04:19:38 (2 days ago)
    Minor Incident
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that we observed temporary perturbations in processing payments on the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    Service with DIRECT restored
    Started 13 May 2025 08:48:35 (14 hours ago), resolved 13 May 2025 08:48:35 (14 hours ago)
    Incident without Impact
    Resolved
    Direct Server to server API
    Direct Client API
    Direct Hosted Payment Pages
    Direct Hosted Tokenization Pages
    SEPA Direct Debit

    Please be informed that due to a technical issue, some of your customers might have been unable to make payments online via DIRECT Today, (13/05/2025) between 09:52 and 10:08 CEST.

    We confirm that as of 10:08 CEST Today, (12/05/2025), normal service has been resumed and your customers will now be able to make payments normally.

    We regret the situation and any potential inconvenience.

    Sofinco
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (10 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (2 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Issue with PAYPAL alias transactions
    Started 9 May 2025 16:36:41 (4 days ago), resolved 9 May 2025 16:36:42 (4 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that the issue with processing PAYPAL alias transactions is resolved and restored to normal operating conditions as of 08-05-2025 TO 18:23 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Worldline Payment Platform perturbation
    Started 12 May 2025 03:35:57 (2 days ago), resolved 12 May 2025 04:19:38 (2 days ago)
    Minor Incident
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that we observed temporary perturbations in processing payments on the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    SOFORT Banking
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (10 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (2 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Issue with PAYPAL alias transactions
    Started 9 May 2025 16:36:41 (4 days ago), resolved 9 May 2025 16:36:42 (4 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that the issue with processing PAYPAL alias transactions is resolved and restored to normal operating conditions as of 08-05-2025 TO 18:23 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Worldline Payment Platform perturbation
    Started 12 May 2025 03:35:57 (2 days ago), resolved 12 May 2025 04:19:38 (2 days ago)
    Minor Incident
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that we observed temporary perturbations in processing payments on the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    Spirit Of Cadeau
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (10 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (2 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Issue with PAYPAL alias transactions
    Started 9 May 2025 16:36:41 (4 days ago), resolved 9 May 2025 16:36:42 (4 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that the issue with processing PAYPAL alias transactions is resolved and restored to normal operating conditions as of 08-05-2025 TO 18:23 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Worldline Payment Platform perturbation
    Started 12 May 2025 03:35:57 (2 days ago), resolved 12 May 2025 04:19:38 (2 days ago)
    Minor Incident
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that we observed temporary perturbations in processing payments on the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    TWINT
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (10 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (2 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Issue with PAYPAL alias transactions
    Started 9 May 2025 16:36:41 (4 days ago), resolved 9 May 2025 16:36:42 (4 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that the issue with processing PAYPAL alias transactions is resolved and restored to normal operating conditions as of 08-05-2025 TO 18:23 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Worldline Payment Platform perturbation
    Started 12 May 2025 03:35:57 (2 days ago), resolved 12 May 2025 04:19:38 (2 days ago)
    Minor Incident
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that we observed temporary perturbations in processing payments on the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    VISA
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (10 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (2 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Issue with PAYPAL alias transactions
    Started 9 May 2025 16:36:41 (4 days ago), resolved 9 May 2025 16:36:42 (4 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that the issue with processing PAYPAL alias transactions is resolved and restored to normal operating conditions as of 08-05-2025 TO 18:23 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Worldline Payment Platform perturbation
    Started 12 May 2025 03:35:57 (2 days ago), resolved 12 May 2025 04:19:38 (2 days ago)
    Minor Incident
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that we observed temporary perturbations in processing payments on the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    Worldline (WLOP) Payment integrations

    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    now
    Direct Server to server API
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (10 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Worldline payment platform perturbation in the TEST environment
    Started 19 Jan 2025 02:01:02 (4 months ago), still ongoing
    Minor Incident
    Identified
    Direct Server to server API
    Direct Client API
    Direct Hosted Payment Pages
    Direct Hosted Tokenization Pages
    Worldline Batch transaction processing
    More...

    We would like to inform you that we observed temporary perturbations for payment processing in the TEST environment of the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (2 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Worldline payment platform perturbation in the TEST environment
    Started 27 Apr 2025 01:07:20 (17 days ago), still ongoing
    Incident without Impact
    Identified
    Direct Server to server API
    Direct Client API
    Direct Hosted Payment Pages
    Direct Hosted Tokenization Pages
    Worldline Batch transaction processing
    More...

    We would like to inform you that we observed temporary perturbations for payment processing in the TEST environment of the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    Issue with PAYPAL alias transactions
    Started 9 May 2025 16:36:41 (4 days ago), resolved 9 May 2025 16:36:42 (4 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that the issue with processing PAYPAL alias transactions is resolved and restored to normal operating conditions as of 08-05-2025 TO 18:23 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Worldline Payment Platform perturbation
    Started 12 May 2025 03:35:57 (2 days ago), resolved 12 May 2025 04:19:38 (2 days ago)
    Minor Incident
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that we observed temporary perturbations in processing payments on the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    Service with DIRECT restored
    Started 13 May 2025 08:48:35 (14 hours ago), resolved 13 May 2025 08:48:35 (14 hours ago)
    Incident without Impact
    Resolved
    Direct Server to server API
    Direct Client API
    Direct Hosted Payment Pages
    Direct Hosted Tokenization Pages
    SEPA Direct Debit

    Please be informed that due to a technical issue, some of your customers might have been unable to make payments online via DIRECT Today, (13/05/2025) between 09:52 and 10:08 CEST.

    We confirm that as of 10:08 CEST Today, (12/05/2025), normal service has been resumed and your customers will now be able to make payments normally.

    We regret the situation and any potential inconvenience.

    Direct Client API
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (10 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Worldline payment platform perturbation in the TEST environment
    Started 19 Jan 2025 02:01:02 (4 months ago), still ongoing
    Minor Incident
    Identified
    Direct Server to server API
    Direct Client API
    Direct Hosted Payment Pages
    Direct Hosted Tokenization Pages
    Worldline Batch transaction processing
    More...

    We would like to inform you that we observed temporary perturbations for payment processing in the TEST environment of the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (2 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Worldline payment platform perturbation in the TEST environment
    Started 27 Apr 2025 01:07:20 (17 days ago), still ongoing
    Incident without Impact
    Identified
    Direct Server to server API
    Direct Client API
    Direct Hosted Payment Pages
    Direct Hosted Tokenization Pages
    Worldline Batch transaction processing
    More...

    We would like to inform you that we observed temporary perturbations for payment processing in the TEST environment of the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    Issue with PAYPAL alias transactions
    Started 9 May 2025 16:36:41 (4 days ago), resolved 9 May 2025 16:36:42 (4 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that the issue with processing PAYPAL alias transactions is resolved and restored to normal operating conditions as of 08-05-2025 TO 18:23 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Worldline Payment Platform perturbation
    Started 12 May 2025 03:35:57 (2 days ago), resolved 12 May 2025 04:19:38 (2 days ago)
    Minor Incident
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that we observed temporary perturbations in processing payments on the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    Service with DIRECT restored
    Started 13 May 2025 08:48:35 (14 hours ago), resolved 13 May 2025 08:48:35 (14 hours ago)
    Incident without Impact
    Resolved
    Direct Server to server API
    Direct Client API
    Direct Hosted Payment Pages
    Direct Hosted Tokenization Pages
    SEPA Direct Debit

    Please be informed that due to a technical issue, some of your customers might have been unable to make payments online via DIRECT Today, (13/05/2025) between 09:52 and 10:08 CEST.

    We confirm that as of 10:08 CEST Today, (12/05/2025), normal service has been resumed and your customers will now be able to make payments normally.

    We regret the situation and any potential inconvenience.

    Direct Hosted Payment Pages
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (10 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Worldline payment platform perturbation in the TEST environment
    Started 19 Jan 2025 02:01:02 (4 months ago), still ongoing
    Minor Incident
    Identified
    Direct Server to server API
    Direct Client API
    Direct Hosted Payment Pages
    Direct Hosted Tokenization Pages
    Worldline Batch transaction processing
    More...

    We would like to inform you that we observed temporary perturbations for payment processing in the TEST environment of the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (2 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Worldline payment platform perturbation in the TEST environment
    Started 27 Apr 2025 01:07:20 (17 days ago), still ongoing
    Incident without Impact
    Identified
    Direct Server to server API
    Direct Client API
    Direct Hosted Payment Pages
    Direct Hosted Tokenization Pages
    Worldline Batch transaction processing
    More...

    We would like to inform you that we observed temporary perturbations for payment processing in the TEST environment of the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    Issue with PAYPAL alias transactions
    Started 9 May 2025 16:36:41 (4 days ago), resolved 9 May 2025 16:36:42 (4 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that the issue with processing PAYPAL alias transactions is resolved and restored to normal operating conditions as of 08-05-2025 TO 18:23 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Worldline Payment Platform perturbation
    Started 12 May 2025 03:35:57 (2 days ago), resolved 12 May 2025 04:19:38 (2 days ago)
    Minor Incident
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that we observed temporary perturbations in processing payments on the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    Service with DIRECT restored
    Started 13 May 2025 08:48:35 (14 hours ago), resolved 13 May 2025 08:48:35 (14 hours ago)
    Incident without Impact
    Resolved
    Direct Server to server API
    Direct Client API
    Direct Hosted Payment Pages
    Direct Hosted Tokenization Pages
    SEPA Direct Debit

    Please be informed that due to a technical issue, some of your customers might have been unable to make payments online via DIRECT Today, (13/05/2025) between 09:52 and 10:08 CEST.

    We confirm that as of 10:08 CEST Today, (12/05/2025), normal service has been resumed and your customers will now be able to make payments normally.

    We regret the situation and any potential inconvenience.

    Direct Hosted Tokenization Pages
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (10 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Worldline payment platform perturbation in the TEST environment
    Started 19 Jan 2025 02:01:02 (4 months ago), still ongoing
    Minor Incident
    Identified
    Direct Server to server API
    Direct Client API
    Direct Hosted Payment Pages
    Direct Hosted Tokenization Pages
    Worldline Batch transaction processing
    More...

    We would like to inform you that we observed temporary perturbations for payment processing in the TEST environment of the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (2 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Worldline payment platform perturbation in the TEST environment
    Started 27 Apr 2025 01:07:20 (17 days ago), still ongoing
    Incident without Impact
    Identified
    Direct Server to server API
    Direct Client API
    Direct Hosted Payment Pages
    Direct Hosted Tokenization Pages
    Worldline Batch transaction processing
    More...

    We would like to inform you that we observed temporary perturbations for payment processing in the TEST environment of the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    Issue with PAYPAL alias transactions
    Started 9 May 2025 16:36:41 (4 days ago), resolved 9 May 2025 16:36:42 (4 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that the issue with processing PAYPAL alias transactions is resolved and restored to normal operating conditions as of 08-05-2025 TO 18:23 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Worldline Payment Platform perturbation
    Started 12 May 2025 03:35:57 (2 days ago), resolved 12 May 2025 04:19:38 (2 days ago)
    Minor Incident
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that we observed temporary perturbations in processing payments on the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    Service with DIRECT restored
    Started 13 May 2025 08:48:35 (14 hours ago), resolved 13 May 2025 08:48:35 (14 hours ago)
    Incident without Impact
    Resolved
    Direct Server to server API
    Direct Client API
    Direct Hosted Payment Pages
    Direct Hosted Tokenization Pages
    SEPA Direct Debit

    Please be informed that due to a technical issue, some of your customers might have been unable to make payments online via DIRECT Today, (13/05/2025) between 09:52 and 10:08 CEST.

    We confirm that as of 10:08 CEST Today, (12/05/2025), normal service has been resumed and your customers will now be able to make payments normally.

    We regret the situation and any potential inconvenience.

    Worldline Batch transaction processing
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (10 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Worldline payment platform perturbation in the TEST environment
    Started 19 Jan 2025 02:01:02 (4 months ago), still ongoing
    Minor Incident
    Identified
    Direct Server to server API
    Direct Client API
    Direct Hosted Payment Pages
    Direct Hosted Tokenization Pages
    Worldline Batch transaction processing
    More...

    We would like to inform you that we observed temporary perturbations for payment processing in the TEST environment of the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (2 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Worldline payment platform perturbation in the TEST environment
    Started 27 Apr 2025 01:07:20 (17 days ago), still ongoing
    Incident without Impact
    Identified
    Direct Server to server API
    Direct Client API
    Direct Hosted Payment Pages
    Direct Hosted Tokenization Pages
    Worldline Batch transaction processing
    More...

    We would like to inform you that we observed temporary perturbations for payment processing in the TEST environment of the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    Display issue in the Back Office
    Started 8 May 2025 13:40:40 (5 days ago), resolved 8 May 2025 15:02:10 (5 days ago)
    Minor Incident
    Resolved
    Worldline Batch transaction processing
    Worldline e-Terminal
    Worldline Ecommerce Payment Pages
    Worldline DirectLink API's
    Worldline FlexCheckout
    More...

    We are currently experiencing a display issue in the Worldline Back Office. Rest assured that our payment processing platform remains stable and we have identified that this display issue does not affect the processing of transactions at this stage.

    A dedicated team has been deployed to investigate the display issue with the aim to resolve it as soon as possible.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Issue with PAYPAL alias transactions
    Started 9 May 2025 16:36:41 (4 days ago), resolved 9 May 2025 16:36:42 (4 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that the issue with processing PAYPAL alias transactions is resolved and restored to normal operating conditions as of 08-05-2025 TO 18:23 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Worldline Payment Platform perturbation
    Started 12 May 2025 03:35:57 (2 days ago), resolved 12 May 2025 04:19:38 (2 days ago)
    Minor Incident
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that we observed temporary perturbations in processing payments on the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    Worldline e-Terminal
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (10 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Worldline payment platform perturbation in the TEST environment
    Started 19 Jan 2025 02:01:02 (4 months ago), still ongoing
    Minor Incident
    Identified
    Direct Server to server API
    Direct Client API
    Direct Hosted Payment Pages
    Direct Hosted Tokenization Pages
    Worldline Batch transaction processing
    More...

    We would like to inform you that we observed temporary perturbations for payment processing in the TEST environment of the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (2 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Worldline payment platform perturbation in the TEST environment
    Started 27 Apr 2025 01:07:20 (17 days ago), still ongoing
    Incident without Impact
    Identified
    Direct Server to server API
    Direct Client API
    Direct Hosted Payment Pages
    Direct Hosted Tokenization Pages
    Worldline Batch transaction processing
    More...

    We would like to inform you that we observed temporary perturbations for payment processing in the TEST environment of the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    Display issue in the Back Office
    Started 8 May 2025 13:40:40 (5 days ago), resolved 8 May 2025 15:02:10 (5 days ago)
    Minor Incident
    Resolved
    Worldline Batch transaction processing
    Worldline e-Terminal
    Worldline Ecommerce Payment Pages
    Worldline DirectLink API's
    Worldline FlexCheckout
    More...

    We are currently experiencing a display issue in the Worldline Back Office. Rest assured that our payment processing platform remains stable and we have identified that this display issue does not affect the processing of transactions at this stage.

    A dedicated team has been deployed to investigate the display issue with the aim to resolve it as soon as possible.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Issue with PAYPAL alias transactions
    Started 9 May 2025 16:36:41 (4 days ago), resolved 9 May 2025 16:36:42 (4 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that the issue with processing PAYPAL alias transactions is resolved and restored to normal operating conditions as of 08-05-2025 TO 18:23 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Worldline Payment Platform perturbation
    Started 12 May 2025 03:35:57 (2 days ago), resolved 12 May 2025 04:19:38 (2 days ago)
    Minor Incident
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that we observed temporary perturbations in processing payments on the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    Worldline Ecommerce Payment Pages
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (10 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Worldline payment platform perturbation in the TEST environment
    Started 19 Jan 2025 02:01:02 (4 months ago), still ongoing
    Minor Incident
    Identified
    Direct Server to server API
    Direct Client API
    Direct Hosted Payment Pages
    Direct Hosted Tokenization Pages
    Worldline Batch transaction processing
    More...

    We would like to inform you that we observed temporary perturbations for payment processing in the TEST environment of the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (2 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Worldline payment platform perturbation in the TEST environment
    Started 27 Apr 2025 01:07:20 (17 days ago), still ongoing
    Incident without Impact
    Identified
    Direct Server to server API
    Direct Client API
    Direct Hosted Payment Pages
    Direct Hosted Tokenization Pages
    Worldline Batch transaction processing
    More...

    We would like to inform you that we observed temporary perturbations for payment processing in the TEST environment of the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    Display issue in the Back Office
    Started 8 May 2025 13:40:40 (5 days ago), resolved 8 May 2025 15:02:10 (5 days ago)
    Minor Incident
    Resolved
    Worldline Batch transaction processing
    Worldline e-Terminal
    Worldline Ecommerce Payment Pages
    Worldline DirectLink API's
    Worldline FlexCheckout
    More...

    We are currently experiencing a display issue in the Worldline Back Office. Rest assured that our payment processing platform remains stable and we have identified that this display issue does not affect the processing of transactions at this stage.

    A dedicated team has been deployed to investigate the display issue with the aim to resolve it as soon as possible.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Issue with PAYPAL alias transactions
    Started 9 May 2025 16:36:41 (4 days ago), resolved 9 May 2025 16:36:42 (4 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that the issue with processing PAYPAL alias transactions is resolved and restored to normal operating conditions as of 08-05-2025 TO 18:23 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Worldline Payment Platform perturbation
    Started 12 May 2025 03:35:57 (2 days ago), resolved 12 May 2025 04:19:38 (2 days ago)
    Minor Incident
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that we observed temporary perturbations in processing payments on the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    Worldline DirectLink API's
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (10 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Worldline payment platform perturbation in the TEST environment
    Started 19 Jan 2025 02:01:02 (4 months ago), still ongoing
    Minor Incident
    Identified
    Direct Server to server API
    Direct Client API
    Direct Hosted Payment Pages
    Direct Hosted Tokenization Pages
    Worldline Batch transaction processing
    More...

    We would like to inform you that we observed temporary perturbations for payment processing in the TEST environment of the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (2 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Worldline payment platform perturbation in the TEST environment
    Started 27 Apr 2025 01:07:20 (17 days ago), still ongoing
    Incident without Impact
    Identified
    Direct Server to server API
    Direct Client API
    Direct Hosted Payment Pages
    Direct Hosted Tokenization Pages
    Worldline Batch transaction processing
    More...

    We would like to inform you that we observed temporary perturbations for payment processing in the TEST environment of the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    Display issue in the Back Office
    Started 8 May 2025 13:40:40 (5 days ago), resolved 8 May 2025 15:02:10 (5 days ago)
    Minor Incident
    Resolved
    Worldline Batch transaction processing
    Worldline e-Terminal
    Worldline Ecommerce Payment Pages
    Worldline DirectLink API's
    Worldline FlexCheckout
    More...

    We are currently experiencing a display issue in the Worldline Back Office. Rest assured that our payment processing platform remains stable and we have identified that this display issue does not affect the processing of transactions at this stage.

    A dedicated team has been deployed to investigate the display issue with the aim to resolve it as soon as possible.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Issue with PAYPAL alias transactions
    Started 9 May 2025 16:36:41 (4 days ago), resolved 9 May 2025 16:36:42 (4 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that the issue with processing PAYPAL alias transactions is resolved and restored to normal operating conditions as of 08-05-2025 TO 18:23 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Worldline Payment Platform perturbation
    Started 12 May 2025 03:35:57 (2 days ago), resolved 12 May 2025 04:19:38 (2 days ago)
    Minor Incident
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that we observed temporary perturbations in processing payments on the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    Worldline FlexCheckout
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    now
    Ongoing - Worldline Slow Response Time
    Started 11 Jul 2024 07:42:20 (10 months ago), still ongoing
    Minor Incident
    Investigating
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 09:01 CEST, Today (11/07/2024).

    Our dedicated teams are working on this with the aim to restore the activity to normal as soon as possible.

    We will update you as soon as the activity is restored.

    We apologise for any potential inconvenience.

    Worldline Payment Platform unavailability
    Started 4 Nov 2024 09:30:48 (6 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible.

    You will be updated as soon as the activity is restored to normal.

    We apologise for any potential inconvenience.

    Worldline Global Online Pay perturbation
    Started 28 Nov 2024 11:45:31 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that we have detected a perturbation currently impacting our Worldline Global Online Payment platform since today (28/11/2024) at 11:25 CET.

    Our teams are investigating the issue with the highest priority, and we are actively working to resolve it as quickly as possible.

    We will keep you updated as soon as more information becomes available.

    Thank you for your understanding.

    Perturbations in Worldline's payments ecosystem on Thursday, November 28, 2024
    Started 28 Nov 2024 19:36:37 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    On Thursday, November 28, 2024, since 11:25 CET, Worldline has been observing perturbations in its payments ecosystem.

    Impacts are mainly localized in Italy, with some side effects in other markets.

    The perturbations do not originate from the payment gateways, but from some issuing authorizations services delivered to certain banks.

    Worldline regrets the situation and any potential inconvenience.

    Worldline payment platform perturbation in the TEST environment
    Started 19 Jan 2025 02:01:02 (4 months ago), still ongoing
    Minor Incident
    Identified
    Direct Server to server API
    Direct Client API
    Direct Hosted Payment Pages
    Direct Hosted Tokenization Pages
    Worldline Batch transaction processing
    More...

    We would like to inform you that we observed temporary perturbations for payment processing in the TEST environment of the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    Technical issue causing uncertain transactions
    Started 10 Mar 2025 08:38:48 (2 months ago), still ongoing
    Minor Incident
    Identified
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Due to a technical issue Today, (10/03/2025) since 09:05 CET, some of your transactions may have been set to an uncertain status.

    We are investigating the situation with the highest priority. An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Worldline payment platform perturbation in the TEST environment
    Started 27 Apr 2025 01:07:20 (17 days ago), still ongoing
    Incident without Impact
    Identified
    Direct Server to server API
    Direct Client API
    Direct Hosted Payment Pages
    Direct Hosted Tokenization Pages
    Worldline Batch transaction processing
    More...

    We would like to inform you that we observed temporary perturbations for payment processing in the TEST environment of the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    Display issue in the Back Office
    Started 8 May 2025 13:40:40 (5 days ago), resolved 8 May 2025 15:02:10 (5 days ago)
    Minor Incident
    Resolved
    Worldline Batch transaction processing
    Worldline e-Terminal
    Worldline Ecommerce Payment Pages
    Worldline DirectLink API's
    Worldline FlexCheckout
    More...

    We are currently experiencing a display issue in the Worldline Back Office. Rest assured that our payment processing platform remains stable and we have identified that this display issue does not affect the processing of transactions at this stage.

    A dedicated team has been deployed to investigate the display issue with the aim to resolve it as soon as possible.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Issue with PAYPAL alias transactions
    Started 9 May 2025 16:36:41 (4 days ago), resolved 9 May 2025 16:36:42 (4 days ago)
    Incident without Impact
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    Please be informed that the issue with processing PAYPAL alias transactions is resolved and restored to normal operating conditions as of 08-05-2025 TO 18:23 CEST.

    We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

    Worldline Payment Platform perturbation
    Started 12 May 2025 03:35:57 (2 days ago), resolved 12 May 2025 04:19:38 (2 days ago)
    Minor Incident
    Resolved
    AIRPLUS
    AIB
    Direct Server to server API
    SMB Merchant Portal
    Worldline Fraud expert service
    More...

    We would like to inform you that we observed temporary perturbations in processing payments on the Worldline (WLOP) platform.

    A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

    An update will be provided shortly.

    We sincerely regret any potential inconvenience and appreciate your understanding and patience.