Worldline (WLOP) Status
Real-time updates of Worldline (WLOP) issues and outages
Worldline (WLOP) status is Operational
AIB
ANZ Bank
Arkea
Aurora
Banque Postale
Bambora
Banco Sabadell
Active Incidents
No active incidents
Recently Resolved Incidents
Our systems have detected that the PostFinance transactions starting from 23/01/2026, 17:00 CET have not been settled correctly.
Due to this, the funds associated with the transactions concerned will be credited to your account later than usual.
A dedicated team has been deployed to investigate the situation as a matter of urgency.
We will update you as soon as more information becomes available.
We regret any potential inconvenience and appreciate your understanding and patience.
Please be informed about an ongoing issue in our production environment causing duplicate refunds for the same transaction.
Our initial investigation indicates this issue started before the end of November 2025.
We are actively investigating and will provide updates as soon as possible.
We apologise for any inconvenience caused.
Worldline (WLOP) Outage Survival Guide
Worldline (WLOP) Components
Worldline (WLOP) Acquiring solutions
AIB
Please be informed about an ongoing issue in our production environment causing duplicate refunds for the same transaction.
Our initial investigation indicates this issue started before the end of November 2025.
We are actively investigating and will provide updates as soon as possible.
We apologise for any inconvenience caused.
ANZ Bank
Please be informed about an ongoing issue in our production environment causing duplicate refunds for the same transaction.
Our initial investigation indicates this issue started before the end of November 2025.
We are actively investigating and will provide updates as soon as possible.
We apologise for any inconvenience caused.
Arkea
Please be informed about an ongoing issue in our production environment causing duplicate refunds for the same transaction.
Our initial investigation indicates this issue started before the end of November 2025.
We are actively investigating and will provide updates as soon as possible.
We apologise for any inconvenience caused.
Aurora
Please be informed about an ongoing issue in our production environment causing duplicate refunds for the same transaction.
Our initial investigation indicates this issue started before the end of November 2025.
We are actively investigating and will provide updates as soon as possible.
We apologise for any inconvenience caused.
Banque Postale
Please be informed about an ongoing issue in our production environment causing duplicate refunds for the same transaction.
Our initial investigation indicates this issue started before the end of November 2025.
We are actively investigating and will provide updates as soon as possible.
We apologise for any inconvenience caused.
Bambora
Please be informed about an ongoing issue in our production environment causing duplicate refunds for the same transaction.
Our initial investigation indicates this issue started before the end of November 2025.
We are actively investigating and will provide updates as soon as possible.
We apologise for any inconvenience caused.
Banco Sabadell
Please be informed about an ongoing issue in our production environment causing duplicate refunds for the same transaction.
Our initial investigation indicates this issue started before the end of November 2025.
We are actively investigating and will provide updates as soon as possible.
We apologise for any inconvenience caused.
Banque Populaire, Caisse d'Epargne, BRED
Please be informed about an ongoing issue in our production environment causing duplicate refunds for the same transaction.
Our initial investigation indicates this issue started before the end of November 2025.
We are actively investigating and will provide updates as soon as possible.
We apologise for any inconvenience caused.
Barclays
Please be informed about an ongoing issue in our production environment causing duplicate refunds for the same transaction.
Our initial investigation indicates this issue started before the end of November 2025.
We are actively investigating and will provide updates as soon as possible.
We apologise for any inconvenience caused.
BBVA
Please be informed about an ongoing issue in our production environment causing duplicate refunds for the same transaction.
Our initial investigation indicates this issue started before the end of November 2025.
We are actively investigating and will provide updates as soon as possible.
We apologise for any inconvenience caused.
BNG Bank
Please be informed about an ongoing issue in our production environment causing duplicate refunds for the same transaction.
Our initial investigation indicates this issue started before the end of November 2025.
We are actively investigating and will provide updates as soon as possible.
We apologise for any inconvenience caused.
BNL Positivity
Please be informed about an ongoing issue in our production environment causing duplicate refunds for the same transaction.
Our initial investigation indicates this issue started before the end of November 2025.
We are actively investigating and will provide updates as soon as possible.
We apologise for any inconvenience caused.
BNP Paribas
Please be informed about an ongoing issue in our production environment causing duplicate refunds for the same transaction.
Our initial investigation indicates this issue started before the end of November 2025.
We are actively investigating and will provide updates as soon as possible.
We apologise for any inconvenience caused.
BS Payone
Please be informed about an ongoing issue in our production environment causing duplicate refunds for the same transaction.
Our initial investigation indicates this issue started before the end of November 2025.
We are actively investigating and will provide updates as soon as possible.
We apologise for any inconvenience caused.
Caisse d’Epargne
Please be informed about an ongoing issue in our production environment causing duplicate refunds for the same transaction.
Our initial investigation indicates this issue started before the end of November 2025.
We are actively investigating and will provide updates as soon as possible.
We apologise for any inconvenience caused.
Caixa Catalunya
Please be informed about an ongoing issue in our production environment causing duplicate refunds for the same transaction.
Our initial investigation indicates this issue started before the end of November 2025.
We are actively investigating and will provide updates as soon as possible.
We apologise for any inconvenience caused.
Card Complete
Please be informed about an ongoing issue in our production environment causing duplicate refunds for the same transaction.
Our initial investigation indicates this issue started before the end of November 2025.
We are actively investigating and will provide updates as soon as possible.
We apologise for any inconvenience caused.
Carrefour Banque
Please be informed about an ongoing issue in our production environment causing duplicate refunds for the same transaction.
Our initial investigation indicates this issue started before the end of November 2025.
We are actively investigating and will provide updates as soon as possible.
We apologise for any inconvenience caused.
Cielo
Please be informed about an ongoing issue in our production environment causing duplicate refunds for the same transaction.
Our initial investigation indicates this issue started before the end of November 2025.
We are actively investigating and will provide updates as soon as possible.
We apologise for any inconvenience caused.
CMI
Please be informed about an ongoing issue in our production environment causing duplicate refunds for the same transaction.
Our initial investigation indicates this issue started before the end of November 2025.
We are actively investigating and will provide updates as soon as possible.
We apologise for any inconvenience caused.
Crédit du Nord
Please be informed about an ongoing issue in our production environment causing duplicate refunds for the same transaction.
Our initial investigation indicates this issue started before the end of November 2025.
We are actively investigating and will provide updates as soon as possible.
We apologise for any inconvenience caused.
Chase Paymentech
Please be informed about an ongoing issue in our production environment causing duplicate refunds for the same transaction.
Our initial investigation indicates this issue started before the end of November 2025.
We are actively investigating and will provide updates as soon as possible.
We apologise for any inconvenience caused.
Crédit Agricole
Please be informed about an ongoing issue in our production environment causing duplicate refunds for the same transaction.
Our initial investigation indicates this issue started before the end of November 2025.
We are actively investigating and will provide updates as soon as possible.
We apologise for any inconvenience caused.
Crédit Mutuel, CIC, BECM
Please be informed about an ongoing issue in our production environment causing duplicate refunds for the same transaction.
Our initial investigation indicates this issue started before the end of November 2025.
We are actively investigating and will provide updates as soon as possible.
We apologise for any inconvenience caused.
COFIDIS
Please be informed about an ongoing issue in our production environment causing duplicate refunds for the same transaction.
Our initial investigation indicates this issue started before the end of November 2025.
We are actively investigating and will provide updates as soon as possible.
We apologise for any inconvenience caused.
Cofinoga
Please be informed about an ongoing issue in our production environment causing duplicate refunds for the same transaction.
Our initial investigation indicates this issue started before the end of November 2025.
We are actively investigating and will provide updates as soon as possible.
We apologise for any inconvenience caused.
Concardis
Please be informed about an ongoing issue in our production environment causing duplicate refunds for the same transaction.
Our initial investigation indicates this issue started before the end of November 2025.
We are actively investigating and will provide updates as soon as possible.
We apologise for any inconvenience caused.
Elavon
Please be informed about an ongoing issue in our production environment causing duplicate refunds for the same transaction.
Our initial investigation indicates this issue started before the end of November 2025.
We are actively investigating and will provide updates as soon as possible.
We apologise for any inconvenience caused.
Europabank
Please be informed about an ongoing issue in our production environment causing duplicate refunds for the same transaction.
Our initial investigation indicates this issue started before the end of November 2025.
We are actively investigating and will provide updates as soon as possible.
We apologise for any inconvenience caused.
European Merchant Services (EMS)
Please be informed about an ongoing issue in our production environment causing duplicate refunds for the same transaction.
Our initial investigation indicates this issue started before the end of November 2025.
We are actively investigating and will provide updates as soon as possible.
We apologise for any inconvenience caused.
Evo Payments
Please be informed about an ongoing issue in our production environment causing duplicate refunds for the same transaction.
Our initial investigation indicates this issue started before the end of November 2025.
We are actively investigating and will provide updates as soon as possible.
We apologise for any inconvenience caused.
First Data (Merchant Solutions)
Please be informed about an ongoing issue in our production environment causing duplicate refunds for the same transaction.
Our initial investigation indicates this issue started before the end of November 2025.
We are actively investigating and will provide updates as soon as possible.
We apologise for any inconvenience caused.
Global Payments
Please be informed about an ongoing issue in our production environment causing duplicate refunds for the same transaction.
Our initial investigation indicates this issue started before the end of November 2025.
We are actively investigating and will provide updates as soon as possible.
We apologise for any inconvenience caused.
HSBC
Please be informed about an ongoing issue in our production environment causing duplicate refunds for the same transaction.
Our initial investigation indicates this issue started before the end of November 2025.
We are actively investigating and will provide updates as soon as possible.
We apologise for any inconvenience caused.
Ikano
Please be informed about an ongoing issue in our production environment causing duplicate refunds for the same transaction.
Our initial investigation indicates this issue started before the end of November 2025.
We are actively investigating and will provide updates as soon as possible.
We apologise for any inconvenience caused.
Intersolve
Please be informed about an ongoing issue in our production environment causing duplicate refunds for the same transaction.
Our initial investigation indicates this issue started before the end of November 2025.
We are actively investigating and will provide updates as soon as possible.
We apologise for any inconvenience caused.
ING
Please be informed about an ongoing issue in our production environment causing duplicate refunds for the same transaction.
Our initial investigation indicates this issue started before the end of November 2025.
We are actively investigating and will provide updates as soon as possible.
We apologise for any inconvenience caused.
JCB
Please be informed about an ongoing issue in our production environment causing duplicate refunds for the same transaction.
Our initial investigation indicates this issue started before the end of November 2025.
We are actively investigating and will provide updates as soon as possible.
We apologise for any inconvenience caused.
La Caixa
Please be informed about an ongoing issue in our production environment causing duplicate refunds for the same transaction.
Our initial investigation indicates this issue started before the end of November 2025.
We are actively investigating and will provide updates as soon as possible.
We apologise for any inconvenience caused.
La Poste
Please be informed about an ongoing issue in our production environment causing duplicate refunds for the same transaction.
Our initial investigation indicates this issue started before the end of November 2025.
We are actively investigating and will provide updates as soon as possible.
We apologise for any inconvenience caused.
LCL
Please be informed about an ongoing issue in our production environment causing duplicate refunds for the same transaction.
Our initial investigation indicates this issue started before the end of November 2025.
We are actively investigating and will provide updates as soon as possible.
We apologise for any inconvenience caused.
Limonetik
Please be informed about an ongoing issue in our production environment causing duplicate refunds for the same transaction.
Our initial investigation indicates this issue started before the end of November 2025.
We are actively investigating and will provide updates as soon as possible.
We apologise for any inconvenience caused.
Lloyd
Please be informed about an ongoing issue in our production environment causing duplicate refunds for the same transaction.
Our initial investigation indicates this issue started before the end of November 2025.
We are actively investigating and will provide updates as soon as possible.
We apologise for any inconvenience caused.
M&S Bank
Please be informed about an ongoing issue in our production environment causing duplicate refunds for the same transaction.
Our initial investigation indicates this issue started before the end of November 2025.
We are actively investigating and will provide updates as soon as possible.
We apologise for any inconvenience caused.
Nexi
Please be informed about an ongoing issue in our production environment causing duplicate refunds for the same transaction.
Our initial investigation indicates this issue started before the end of November 2025.
We are actively investigating and will provide updates as soon as possible.
We apologise for any inconvenience caused.
Paysquare BV
Please be informed about an ongoing issue in our production environment causing duplicate refunds for the same transaction.
Our initial investigation indicates this issue started before the end of November 2025.
We are actively investigating and will provide updates as soon as possible.
We apologise for any inconvenience caused.
PostFinance
Our systems have detected that the PostFinance transactions starting from 23/01/2026, 17:00 CET have not been settled correctly.
Due to this, the funds associated with the transactions concerned will be credited to your account later than usual.
A dedicated team has been deployed to investigate the situation as a matter of urgency.
We will update you as soon as more information becomes available.
We regret any potential inconvenience and appreciate your understanding and patience.
Please be informed about an ongoing issue in our production environment causing duplicate refunds for the same transaction.
Our initial investigation indicates this issue started before the end of November 2025.
We are actively investigating and will provide updates as soon as possible.
We apologise for any inconvenience caused.
Redsys
Please be informed about an ongoing issue in our production environment causing duplicate refunds for the same transaction.
Our initial investigation indicates this issue started before the end of November 2025.
We are actively investigating and will provide updates as soon as possible.
We apologise for any inconvenience caused.
Santander
Please be informed about an ongoing issue in our production environment causing duplicate refunds for the same transaction.
Our initial investigation indicates this issue started before the end of November 2025.
We are actively investigating and will provide updates as soon as possible.
We apologise for any inconvenience caused.
SBSA
Please be informed about an ongoing issue in our production environment causing duplicate refunds for the same transaction.
Our initial investigation indicates this issue started before the end of November 2025.
We are actively investigating and will provide updates as soon as possible.
We apologise for any inconvenience caused.
SIX Payment Services
Please be informed about an ongoing issue in our production environment causing duplicate refunds for the same transaction.
Our initial investigation indicates this issue started before the end of November 2025.
We are actively investigating and will provide updates as soon as possible.
We apologise for any inconvenience caused.
Société Générale
Please be informed about an ongoing issue in our production environment causing duplicate refunds for the same transaction.
Our initial investigation indicates this issue started before the end of November 2025.
We are actively investigating and will provide updates as soon as possible.
We apologise for any inconvenience caused.
Teller (Nets)
Please be informed about an ongoing issue in our production environment causing duplicate refunds for the same transaction.
Our initial investigation indicates this issue started before the end of November 2025.
We are actively investigating and will provide updates as soon as possible.
We apologise for any inconvenience caused.
Trésor Public - Banque de France
Please be informed about an ongoing issue in our production environment causing duplicate refunds for the same transaction.
Our initial investigation indicates this issue started before the end of November 2025.
We are actively investigating and will provide updates as soon as possible.
We apologise for any inconvenience caused.
Unicre
Please be informed about an ongoing issue in our production environment causing duplicate refunds for the same transaction.
Our initial investigation indicates this issue started before the end of November 2025.
We are actively investigating and will provide updates as soon as possible.
We apologise for any inconvenience caused.
UOB
Please be informed about an ongoing issue in our production environment causing duplicate refunds for the same transaction.
Our initial investigation indicates this issue started before the end of November 2025.
We are actively investigating and will provide updates as soon as possible.
We apologise for any inconvenience caused.
Westpac
Please be informed about an ongoing issue in our production environment causing duplicate refunds for the same transaction.
Our initial investigation indicates this issue started before the end of November 2025.
We are actively investigating and will provide updates as soon as possible.
We apologise for any inconvenience caused.
Wirecard AG
Please be informed about an ongoing issue in our production environment causing duplicate refunds for the same transaction.
Our initial investigation indicates this issue started before the end of November 2025.
We are actively investigating and will provide updates as soon as possible.
We apologise for any inconvenience caused.
Worldline
Please be informed about an ongoing issue in our production environment causing duplicate refunds for the same transaction.
Our initial investigation indicates this issue started before the end of November 2025.
We are actively investigating and will provide updates as soon as possible.
We apologise for any inconvenience caused.
WorldPay
Please be informed about an ongoing issue in our production environment causing duplicate refunds for the same transaction.
Our initial investigation indicates this issue started before the end of November 2025.
We are actively investigating and will provide updates as soon as possible.
We apologise for any inconvenience caused.
Worldline (WLOP) Worldline Fraud expert service
Please be informed about an ongoing issue in our production environment causing duplicate refunds for the same transaction.
Our initial investigation indicates this issue started before the end of November 2025.
We are actively investigating and will provide updates as soon as possible.
We apologise for any inconvenience caused.
Worldline (WLOP) Portals & reporting
SMB Merchant Portal
Please be informed about an ongoing issue in our production environment causing duplicate refunds for the same transaction.
Our initial investigation indicates this issue started before the end of November 2025.
We are actively investigating and will provide updates as soon as possible.
We apologise for any inconvenience caused.
Back Office Ogone
Please be informed about an ongoing issue in our production environment causing duplicate refunds for the same transaction.
Our initial investigation indicates this issue started before the end of November 2025.
We are actively investigating and will provide updates as soon as possible.
We apologise for any inconvenience caused.
MyPerformance
Please be informed about an ongoing issue in our production environment causing duplicate refunds for the same transaction.
Our initial investigation indicates this issue started before the end of November 2025.
We are actively investigating and will provide updates as soon as possible.
We apologise for any inconvenience caused.
Financial clearing and settlement service (Collect)
Please be informed about an ongoing issue in our production environment causing duplicate refunds for the same transaction.
Our initial investigation indicates this issue started before the end of November 2025.
We are actively investigating and will provide updates as soon as possible.
We apologise for any inconvenience caused.
Support Site (https://epayments-support.ingenico.com/)
Please be informed about an ongoing issue in our production environment causing duplicate refunds for the same transaction.
Our initial investigation indicates this issue started before the end of November 2025.
We are actively investigating and will provide updates as soon as possible.
We apologise for any inconvenience caused.
e-Portal
Please be informed about an ongoing issue in our production environment causing duplicate refunds for the same transaction.
Our initial investigation indicates this issue started before the end of November 2025.
We are actively investigating and will provide updates as soon as possible.
We apologise for any inconvenience caused.
Worldline (WLOP) Payment methods solutions
AIRPLUS
Please be informed about an ongoing issue in our production environment causing duplicate refunds for the same transaction.
Our initial investigation indicates this issue started before the end of November 2025.
We are actively investigating and will provide updates as soon as possible.
We apologise for any inconvenience caused.
AliPay
Please be informed about an ongoing issue in our production environment causing duplicate refunds for the same transaction.
Our initial investigation indicates this issue started before the end of November 2025.
We are actively investigating and will provide updates as soon as possible.
We apologise for any inconvenience caused.
American Express
Please be informed about an ongoing issue in our production environment causing duplicate refunds for the same transaction.
Our initial investigation indicates this issue started before the end of November 2025.
We are actively investigating and will provide updates as soon as possible.
We apologise for any inconvenience caused.
Apple Pay
Please be informed about an ongoing issue in our production environment causing duplicate refunds for the same transaction.
Our initial investigation indicates this issue started before the end of November 2025.
We are actively investigating and will provide updates as soon as possible.
We apologise for any inconvenience caused.
Bancontact
Please be informed about an ongoing issue in our production environment causing duplicate refunds for the same transaction.
Our initial investigation indicates this issue started before the end of November 2025.
We are actively investigating and will provide updates as soon as possible.
We apologise for any inconvenience caused.
Belfius Direct Net
Please be informed about an ongoing issue in our production environment causing duplicate refunds for the same transaction.
Our initial investigation indicates this issue started before the end of November 2025.
We are actively investigating and will provide updates as soon as possible.
We apologise for any inconvenience caused.
Carte bancaire
Please be informed about an ongoing issue in our production environment causing duplicate refunds for the same transaction.
Our initial investigation indicates this issue started before the end of November 2025.
We are actively investigating and will provide updates as soon as possible.
We apologise for any inconvenience caused.
CBC / KBC Online
Please be informed about an ongoing issue in our production environment causing duplicate refunds for the same transaction.
Our initial investigation indicates this issue started before the end of November 2025.
We are actively investigating and will provide updates as soon as possible.
We apologise for any inconvenience caused.
Cetelem
Please be informed about an ongoing issue in our production environment causing duplicate refunds for the same transaction.
Our initial investigation indicates this issue started before the end of November 2025.
We are actively investigating and will provide updates as soon as possible.
We apologise for any inconvenience caused.
Diners Club
Please be informed about an ongoing issue in our production environment causing duplicate refunds for the same transaction.
Our initial investigation indicates this issue started before the end of November 2025.
We are actively investigating and will provide updates as soon as possible.
We apologise for any inconvenience caused.
DISCOVER
Please be informed about an ongoing issue in our production environment causing duplicate refunds for the same transaction.
Our initial investigation indicates this issue started before the end of November 2025.
We are actively investigating and will provide updates as soon as possible.
We apologise for any inconvenience caused.
EPS
Please be informed about an ongoing issue in our production environment causing duplicate refunds for the same transaction.
Our initial investigation indicates this issue started before the end of November 2025.
We are actively investigating and will provide updates as soon as possible.
We apologise for any inconvenience caused.
Facilipay
Please be informed about an ongoing issue in our production environment causing duplicate refunds for the same transaction.
Our initial investigation indicates this issue started before the end of November 2025.
We are actively investigating and will provide updates as soon as possible.
We apologise for any inconvenience caused.
Gift Cards
Please be informed about an ongoing issue in our production environment causing duplicate refunds for the same transaction.
Our initial investigation indicates this issue started before the end of November 2025.
We are actively investigating and will provide updates as soon as possible.
We apologise for any inconvenience caused.
Giropay
Please be informed about an ongoing issue in our production environment causing duplicate refunds for the same transaction.
Our initial investigation indicates this issue started before the end of November 2025.
We are actively investigating and will provide updates as soon as possible.
We apologise for any inconvenience caused.
iDEAL
Please be informed about an ongoing issue in our production environment causing duplicate refunds for the same transaction.
Our initial investigation indicates this issue started before the end of November 2025.
We are actively investigating and will provide updates as soon as possible.
We apologise for any inconvenience caused.
ING Home'Pay
Please be informed about an ongoing issue in our production environment causing duplicate refunds for the same transaction.
Our initial investigation indicates this issue started before the end of November 2025.
We are actively investigating and will provide updates as soon as possible.
We apologise for any inconvenience caused.
JCB
Please be informed about an ongoing issue in our production environment causing duplicate refunds for the same transaction.
Our initial investigation indicates this issue started before the end of November 2025.
We are actively investigating and will provide updates as soon as possible.
We apologise for any inconvenience caused.
Klarna
Please be informed about an ongoing issue in our production environment causing duplicate refunds for the same transaction.
Our initial investigation indicates this issue started before the end of November 2025.
We are actively investigating and will provide updates as soon as possible.
We apologise for any inconvenience caused.
Maestro
Please be informed about an ongoing issue in our production environment causing duplicate refunds for the same transaction.
Our initial investigation indicates this issue started before the end of November 2025.
We are actively investigating and will provide updates as soon as possible.
We apologise for any inconvenience caused.
M&S Budget Card
Please be informed about an ongoing issue in our production environment causing duplicate refunds for the same transaction.
Our initial investigation indicates this issue started before the end of November 2025.
We are actively investigating and will provide updates as soon as possible.
We apologise for any inconvenience caused.
M&S Charge Card
Please be informed about an ongoing issue in our production environment causing duplicate refunds for the same transaction.
Our initial investigation indicates this issue started before the end of November 2025.
We are actively investigating and will provide updates as soon as possible.
We apologise for any inconvenience caused.
M&S Credit Card
Please be informed about an ongoing issue in our production environment causing duplicate refunds for the same transaction.
Our initial investigation indicates this issue started before the end of November 2025.
We are actively investigating and will provide updates as soon as possible.
We apologise for any inconvenience caused.
M&S Debit Card
Please be informed about an ongoing issue in our production environment causing duplicate refunds for the same transaction.
Our initial investigation indicates this issue started before the end of November 2025.
We are actively investigating and will provide updates as soon as possible.
We apologise for any inconvenience caused.
Mastercard
Please be informed about an ongoing issue in our production environment causing duplicate refunds for the same transaction.
Our initial investigation indicates this issue started before the end of November 2025.
We are actively investigating and will provide updates as soon as possible.
We apologise for any inconvenience caused.
Multibanco
Please be informed about an ongoing issue in our production environment causing duplicate refunds for the same transaction.
Our initial investigation indicates this issue started before the end of November 2025.
We are actively investigating and will provide updates as soon as possible.
We apologise for any inconvenience caused.
PassES
Please be informed about an ongoing issue in our production environment causing duplicate refunds for the same transaction.
Our initial investigation indicates this issue started before the end of November 2025.
We are actively investigating and will provide updates as soon as possible.
We apologise for any inconvenience caused.
PayPal
Please be informed about an ongoing issue in our production environment causing duplicate refunds for the same transaction.
Our initial investigation indicates this issue started before the end of November 2025.
We are actively investigating and will provide updates as soon as possible.
We apologise for any inconvenience caused.
Paysafecard
Please be informed about an ongoing issue in our production environment causing duplicate refunds for the same transaction.
Our initial investigation indicates this issue started before the end of November 2025.
We are actively investigating and will provide updates as soon as possible.
We apologise for any inconvenience caused.
PostFinance E-finance
Please be informed about an ongoing issue in our production environment causing duplicate refunds for the same transaction.
Our initial investigation indicates this issue started before the end of November 2025.
We are actively investigating and will provide updates as soon as possible.
We apologise for any inconvenience caused.
PostFinance Card
Please be informed about an ongoing issue in our production environment causing duplicate refunds for the same transaction.
Our initial investigation indicates this issue started before the end of November 2025.
We are actively investigating and will provide updates as soon as possible.
We apologise for any inconvenience caused.
SEPA Direct Debit
Please be informed about an ongoing issue in our production environment causing duplicate refunds for the same transaction.
Our initial investigation indicates this issue started before the end of November 2025.
We are actively investigating and will provide updates as soon as possible.
We apologise for any inconvenience caused.
Sofinco
Please be informed about an ongoing issue in our production environment causing duplicate refunds for the same transaction.
Our initial investigation indicates this issue started before the end of November 2025.
We are actively investigating and will provide updates as soon as possible.
We apologise for any inconvenience caused.
Spirit Of Cadeau
Please be informed about an ongoing issue in our production environment causing duplicate refunds for the same transaction.
Our initial investigation indicates this issue started before the end of November 2025.
We are actively investigating and will provide updates as soon as possible.
We apologise for any inconvenience caused.
SOFORT Banking
TWINT
Please be informed about an ongoing issue in our production environment causing duplicate refunds for the same transaction.
Our initial investigation indicates this issue started before the end of November 2025.
We are actively investigating and will provide updates as soon as possible.
We apologise for any inconvenience caused.
VISA
Please be informed about an ongoing issue in our production environment causing duplicate refunds for the same transaction.
Our initial investigation indicates this issue started before the end of November 2025.
We are actively investigating and will provide updates as soon as possible.
We apologise for any inconvenience caused.
Worldline (WLOP) Payment integrations
Direct Server to server API
Please be informed about an ongoing issue in our production environment causing duplicate refunds for the same transaction.
Our initial investigation indicates this issue started before the end of November 2025.
We are actively investigating and will provide updates as soon as possible.
We apologise for any inconvenience caused.
Direct Client API
Please be informed about an ongoing issue in our production environment causing duplicate refunds for the same transaction.
Our initial investigation indicates this issue started before the end of November 2025.
We are actively investigating and will provide updates as soon as possible.
We apologise for any inconvenience caused.
Direct Hosted Payment Pages
Please be informed about an ongoing issue in our production environment causing duplicate refunds for the same transaction.
Our initial investigation indicates this issue started before the end of November 2025.
We are actively investigating and will provide updates as soon as possible.
We apologise for any inconvenience caused.
Direct Hosted Tokenization Pages
Please be informed about an ongoing issue in our production environment causing duplicate refunds for the same transaction.
Our initial investigation indicates this issue started before the end of November 2025.
We are actively investigating and will provide updates as soon as possible.
We apologise for any inconvenience caused.
Worldline Batch transaction processing
Please be informed about an ongoing issue in our production environment causing duplicate refunds for the same transaction.
Our initial investigation indicates this issue started before the end of November 2025.
We are actively investigating and will provide updates as soon as possible.
We apologise for any inconvenience caused.
Worldline e-Terminal
Please be informed about an ongoing issue in our production environment causing duplicate refunds for the same transaction.
Our initial investigation indicates this issue started before the end of November 2025.
We are actively investigating and will provide updates as soon as possible.
We apologise for any inconvenience caused.
Worldline Ecommerce Payment Pages
Please be informed about an ongoing issue in our production environment causing duplicate refunds for the same transaction.
Our initial investigation indicates this issue started before the end of November 2025.
We are actively investigating and will provide updates as soon as possible.
We apologise for any inconvenience caused.
Worldline DirectLink API's
Please be informed about an ongoing issue in our production environment causing duplicate refunds for the same transaction.
Our initial investigation indicates this issue started before the end of November 2025.
We are actively investigating and will provide updates as soon as possible.
We apologise for any inconvenience caused.
Worldline FlexCheckout
Please be informed about an ongoing issue in our production environment causing duplicate refunds for the same transaction.
Our initial investigation indicates this issue started before the end of November 2025.
We are actively investigating and will provide updates as soon as possible.
We apologise for any inconvenience caused.