Thomson Reuters Corporates Status
Real-time updates of Thomson Reuters Corporates issues and outages
Thomson Reuters Corporates status is Under Maintenance
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Thomson Reuters Corporates Platform
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APAC (apac1.onesourcetax.com)
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APAC (onesourcelogin.com.au)
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APAC Administration
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ONESOURCE Determination Enterprise Cloud (AWS AMER)
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ONESOURCE Determination Original Cloud (AMER)
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ONESOURCE Determination Original Dedicated Cloud (AMER)
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents
Delay in data for reports and analytics service in AMER PROD
Started 3 Jan 2025 10:11:00 (6 months ago), still ongoing
Minor Incident
Investigating
Reports and Analytics Enterprise Cloud
Reports and Analytics Service in Amer PROD is experiencing delay of 6 Hours. We are working on the data catch up, will notify once complete.
Outage for ONESOURCE Indirect Tax Determination Original (AMERs)
Started 20 Aug 2024 10:51:39 (11 months ago), still ongoing
Critical Incident
Investigating
ONESOURCE Determination Original Cloud (AMER)
ONESOURCE Determination Original Dedicated Cloud (AMER)
Outage for ONESOURCE Indirect Tax Determination Original - We are seeing an outage for ONESOURCE Indirect Tax Determination Original applications (both shared and dedicated cloud) starting 06:04 EST. It is being treated as high priority P1 incident and teams are working on mitigation. More details to follow soon after mitigation...
Recently Resolved Incidents
Indirect Tax - Delay in Data for reports and analytics service in AMER PROD
Started 15 Jul 2025 00:21:18 (2 days ago), resolved 15 Jul 2025 12:51:51 (1 day ago)
Minor Incident
Resolved
Reports and Analytics Enterprise Cloud
Reports and Analytics Service in AMER PROD is currently experiencing delay of around 6 hours. We are working on the data catch up, will notify once complete.
Indirect Tax - Delay in Data for reports and analytics service in AMER PROD
Started 9 Jul 2025 01:05:49 (8 days ago), resolved 13 Jul 2025 23:59:40 (3 days ago)
Minor Incident
Resolved
Reports and Analytics Enterprise Cloud
Reports and Analytics Service in AMER PROD is currently experiencing delay of around 6 hours. We are working on the data catch up, will notify once complete.
Indirect Tax - Tax calculation failures for both SOAP & REST APIs in AWS AMER Production environment.
Started 10 Jul 2025 00:15:20 (7 days ago), resolved 10 Jul 2025 00:15:20 (7 days ago)
Incident without Impact
Resolved
ONESOURCE Determination Enterprise Cloud (AWS AMER)
Dear Customers, there were tax calculation failures for both SOAP & REST APIs on July 9, 2025 between 3:56 PM and 4:20 PM CDT in the AWS AMERS region. This issue has been resolved. We are working on finding root cause and will share more details soon. If you have any questions please reach out to Thomson Reuters Customer Support. Thank you for your understanding and patience.
Thomson Reuters Corporates Outage Survival Guide
A step-by-step guide to help you survive a Thomson Reuters Corporates outage
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Thomson Reuters Corporates Components
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Thomson Reuters Corporates Platform
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AMERS (onesourcetax.com)
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AMERSÂ (onesourcelogin.com)
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AMERS Administration
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AMERS API Administration
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AMERS UAT (uat.onesourcetax.com)
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AMERS UAT (uat.onesourcelogin.com)
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APAC (apac1.onesourcetax.com)
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APAC (onesourcelogin.com.au)
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APAC Administration
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APAC API Administration
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EMEAÂ (emea1.onesourcetax.com)
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EMEA (onesourcelogin.eu)
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EMEA Administration
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EMEA API Administration
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UAT API Administration
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Thomson Reuters Corporates WorkFlow Tools
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AMERS Calendar
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AMERS Calendar Classic
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AMERS FileRoom
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AMERS WorkFlow Manager
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APAC Calendar
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APAC Calendar Classic
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APAC FileRoom
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APAC WorkFlow Manager
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EMEA Calendar
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EMEA Calendar Classic
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EMEA FileRoom
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EMEA WorkFlow Manager
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Thomson Reuters Corporates Data Tools
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AMERS Audit Manager
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AMERS DataFlow
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AMERS Data Hub
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AMERS General Ledger Manager
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AMERS R&D Tax Credit Manager
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AMERS SAP Trial Balance Integration
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AMERS Workpapers
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APAC Audit Manager
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APAC DataFlow
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APAC Data Hub
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APAC General Ledger Manager
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APAC R&D Tax Credit Manager
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APAC SAP Trial Balance Integration
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APAC Workpapers
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EMEA Audit Manager
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EMEA DataFlow
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EMEA Data Hub
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EMEA General Ledger Manager
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EMEA SAP Trial Balance Integration
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EMEA R&D Tax Credit Manager
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EMEA Workpapers
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Thomson Reuters Corporates Direct Tax
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AMERS (web) BEPS Action Manager
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AMERS DAC6 Reporter
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AMERS Data Query
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AMERS GoSystem Tax RS
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AMERS GoSystem Tax RS API
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AMERS Income Tax
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AMERS Income Tax API
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AMERS State Apportionment
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AMERSÂ (legacy) Statutory Reporting
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AMERSÂ (web) Statutory Reporting
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AMERS (New) Tax Provision
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AMERS Tax Provision
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AMERS Uncertain Tax Positions
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APACÂ (legacy) Corporate Tax
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APAC (web) Corporate Tax
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APAC (web) E-filing Manager (Corporate Tax)
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APAC (legacy) Fringe Benefits Tax
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APAC (web) Fringe Benefits Tax
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APAC (legacy) Statutory Reporting
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APAC (web) Statutory Reporting
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APAC Tax Provision
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APAC Trusts (AU)
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APAC Uncertain Tax Positions
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EMEAÂ (web) BEPS Action Manager
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EMEAÂ (legacy) Corporate Tax
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EMEAÂ (web) Corporate Tax
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EMEA (web) E-filing Manager (Corporate Tax)
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EMEA DAC6 Reporter
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EMEAÂ (legacy) Statutory Reporting
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EMEAÂ (web) Statutory Reporting
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EMEA Tax Provision
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EMEA Uncertain Tax Positions
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Global Trade - pwd by Integration Point
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Govt Connectivity BE - PLDA
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GTM Platform
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Implementation Environment
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ONESOURCE Classifier
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Transports AS2
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Transports Client Interchange Web Service
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Thomson Reuters Corporates Indirect Tax
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ONESOURCE Determination Enterprise Cloud (AWS AMER)
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Indirect Tax - Tax calculation failures for both SOAP & REST APIs in AWS AMER Production environment.
Started 10 Jul 2025 00:15:20 (7 days ago), resolved 10 Jul 2025 00:15:20 (7 days ago)
Incident without Impact
Resolved
ONESOURCE Determination Enterprise Cloud (AWS AMER)
Dear Customers, there were tax calculation failures for both SOAP & REST APIs on July 9, 2025 between 3:56 PM and 4:20 PM CDT in the AWS AMERS region. This issue has been resolved. We are working on finding root cause and will share more details soon. If you have any questions please reach out to Thomson Reuters Customer Support. Thank you for your understanding and patience.
ONESOURCE Determination Enterprise Cloud (AWS EMEA)
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ONESOURCE Determination Enterprise Cloud (OCI AMER)
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ONESOURCE Determination Anywhere (AWS AMER)
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ONESOURCE Determination Anywhere (OCI AMER)
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Configuration API (AWS AMER)
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Configuration API (AWS EMEA)
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Configuration API (OCI AMER)
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ONESOURCE Determination Original Cloud (AMER)
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Outage for ONESOURCE Indirect Tax Determination Original (AMERs)
Started 20 Aug 2024 10:51:39 (11 months ago), still ongoing
Critical Incident
Investigating
ONESOURCE Determination Original Cloud (AMER)
ONESOURCE Determination Original Dedicated Cloud (AMER)
Outage for ONESOURCE Indirect Tax Determination Original - We are seeing an outage for ONESOURCE Indirect Tax Determination Original applications (both shared and dedicated cloud) starting 06:04 EST. It is being treated as high priority P1 incident and teams are working on mitigation. More details to follow soon after mitigation...
ONESOURCE Determination Original Dedicated Cloud (AMER)
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Outage for ONESOURCE Indirect Tax Determination Original (AMERs)
Started 20 Aug 2024 10:51:39 (11 months ago), still ongoing
Critical Incident
Investigating
ONESOURCE Determination Original Cloud (AMER)
ONESOURCE Determination Original Dedicated Cloud (AMER)
Outage for ONESOURCE Indirect Tax Determination Original - We are seeing an outage for ONESOURCE Indirect Tax Determination Original applications (both shared and dedicated cloud) starting 06:04 EST. It is being treated as high priority P1 incident and teams are working on mitigation. More details to follow soon after mitigation...
ONESOURCE Determination Original Dedicated Cloud (EMEA)
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Certificate Manager Original Cloud
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Certificate Manager Enterprise Cloud
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Reports and Analytics Enterprise Cloud
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Delay in data for reports and analytics service in AMER PROD
Started 3 Jan 2025 10:11:00 (6 months ago), still ongoing
Minor Incident
Investigating
Reports and Analytics Enterprise Cloud
Reports and Analytics Service in Amer PROD is experiencing delay of 6 Hours. We are working on the data catch up, will notify once complete.
Indirect Tax - Delay in Data for reports and analytics service in AMER PROD
Started 9 Jul 2025 01:05:49 (8 days ago), resolved 13 Jul 2025 23:59:40 (3 days ago)
Minor Incident
Resolved
Reports and Analytics Enterprise Cloud
Reports and Analytics Service in AMER PROD is currently experiencing delay of around 6 hours. We are working on the data catch up, will notify once complete.
Indirect Tax - Delay in Data for reports and analytics service in AMER PROD
Started 15 Jul 2025 00:21:18 (2 days ago), resolved 15 Jul 2025 12:51:51 (1 day ago)
Minor Incident
Resolved
Reports and Analytics Enterprise Cloud
Reports and Analytics Service in AMER PROD is currently experiencing delay of around 6 hours. We are working on the data catch up, will notify once complete.
Reporting - Original Cloud
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US Tax Content
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Canada Tax Content
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International Tax Content
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Content Extract
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Fast Sales Tax
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ONESOURCE Property Tax
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ONESOURCE Sales and Use Tax Compliance (AMER)
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ONESOURCE Indirect Compliance (APAC)
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APAC (web) E-filing Manager (Indirect Compliance)
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ONESOURCE Indirect Compliance (EMEA)
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EMEA (web) E-filing Manager (Indirect Compliance)
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ONESOURCE Indirect Compliance (UAT)
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ONESOURCE E-Invoicing (PROD)
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ONESOURCE E-Invoicing (UAT)
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ONESOURCE Determination - On Premise
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ONESOURCE Determination (APAC)
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Thomson Reuters Corporates IDT Integrations
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Address Validation Service
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BigCommerce
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Coupa
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Data File Integrator - Enterprise Cloud
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Data File Integrator - Original Cloud
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Microsoft Dynamics 365 - Commerce Cloud
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Microsoft Dynamics 365FOE
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Microsoft Dynamics AX 2012
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Microsoft Dynamics GP
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NetSuite Legacy/Direct
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NetSuite SuiteTax
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Oracle EBS R12
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Oracle Fusion Tax Cloud - 1.x
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Oracle Fusion Tax Cloud - 2.x
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Salesforce Subscription Management
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SAP 5.2B Basic (RFC)
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SAP Ariba - Cloud
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SAP Ariba - OnPremise
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SAP Ariba - Original cloud
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SAP Business One
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SAP C4/HANA Commerce Cloud
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SAP Global Next
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SAP Global Tax Service
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SAP US Tax S4/HANA Cloud
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Thomson Reuters Corporates Trust & Info Rptg
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