Thomson Reuters Corporates Status
Real-time updates of Thomson Reuters Corporates issues and outages
Thomson Reuters Corporates status is Operational
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ONESOURCE Determination Original Cloud (AMER)
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Active Incidents
Delay in data for reports and analytics service in AMER PROD
Started 3 Jan 2025 10:11:00 (15 days ago), still ongoing
Minor Incident
Investigating
Reports and Analytics Enterprise Cloud
Reports and Analytics Service in Amer PROD is experiencing delay of 6 Hours. We are working on the data catch up, will notify once complete.
Outage for ONESOURCE Indirect Tax Determination Original (AMERs)
Started 20 Aug 2024 10:51:39 (5 months ago), still ongoing
Critical Incident
Investigating
ONESOURCE Determination Original Cloud (AMER)
ONESOURCE Determination Original Dedicated Cloud (AMER)
Outage for ONESOURCE Indirect Tax Determination Original - We are seeing an outage for ONESOURCE Indirect Tax Determination Original applications (both shared and dedicated cloud) starting 06:04 EST. It is being treated as high priority P1 incident and teams are working on mitigation. More details to follow soon after mitigation...
Recently Resolved Incidents
ONESOURCE E-Invoicing Release Notes (R1.5.0.0)- Friday 10th Jan 2025
Started 13 Jan 2025 14:52:42 (5 days ago), resolved 13 Jan 2025 14:52:42 (5 days ago)
Incident without Impact
Resolved
ONESOURCE E-Invoicing (PROD)
Hello,
This is to notify you of an update to the following article within the application help:
ONESOURCE E-Invoicing Release 1.5.0.0
The release notes linked provide an overview of updates and other features, enhancements or fixes that may be of interest.
Thank You,
ONESOURCE E-Invoicing Team
Delay in data for reports and analytics service in AMER PROD
Started 12 Jan 2025 09:02:32 (6 days ago), resolved 12 Jan 2025 23:44:45 (5 days ago)
Minor Incident
Resolved
Reports and Analytics Enterprise Cloud
Reports and Analytics Service in AMER PROD is experiencing delay of 5 hours. We are working on the data catch up and will notify once completed.
Thomson Reuters Corporates Outage Survival Guide
A step-by-step guide to help you survive a Thomson Reuters Corporates outage
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Thomson Reuters Corporates Components
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ONESOURCE Determination Original Cloud (AMER)
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Outage for ONESOURCE Indirect Tax Determination Original (AMERs)
Started 20 Aug 2024 10:51:39 (5 months ago), still ongoing
Critical Incident
Investigating
ONESOURCE Determination Original Cloud (AMER)
ONESOURCE Determination Original Dedicated Cloud (AMER)
Outage for ONESOURCE Indirect Tax Determination Original - We are seeing an outage for ONESOURCE Indirect Tax Determination Original applications (both shared and dedicated cloud) starting 06:04 EST. It is being treated as high priority P1 incident and teams are working on mitigation. More details to follow soon after mitigation...
ONESOURCE Determination Original Dedicated Cloud (AMER)
Sat 11
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Tue 14
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Fri 17
now
Outage for ONESOURCE Indirect Tax Determination Original (AMERs)
Started 20 Aug 2024 10:51:39 (5 months ago), still ongoing
Critical Incident
Investigating
ONESOURCE Determination Original Cloud (AMER)
ONESOURCE Determination Original Dedicated Cloud (AMER)
Outage for ONESOURCE Indirect Tax Determination Original - We are seeing an outage for ONESOURCE Indirect Tax Determination Original applications (both shared and dedicated cloud) starting 06:04 EST. It is being treated as high priority P1 incident and teams are working on mitigation. More details to follow soon after mitigation...
ONESOURCE Determination Original Dedicated Cloud (EMEA)
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Certificate Manager Original Cloud
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Reports and Analytics Enterprise Cloud
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Delay in data for reports and analytics service in AMER PROD
Started 3 Jan 2025 10:11:00 (15 days ago), still ongoing
Minor Incident
Investigating
Reports and Analytics Enterprise Cloud
Reports and Analytics Service in Amer PROD is experiencing delay of 6 Hours. We are working on the data catch up, will notify once complete.
Delay in data for reports and analytics service in AMER PROD
Started 12 Jan 2025 09:02:32 (6 days ago), resolved 12 Jan 2025 23:44:45 (5 days ago)
Minor Incident
Resolved
Reports and Analytics Enterprise Cloud
Reports and Analytics Service in AMER PROD is experiencing delay of 5 hours. We are working on the data catch up and will notify once completed.
Reporting - Original Cloud
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US Tax Content
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now
ONESOURCE E-Invoicing Release Notes (R1.5.0.0)- Friday 10th Jan 2025
Started 13 Jan 2025 14:52:42 (5 days ago), resolved 13 Jan 2025 14:52:42 (5 days ago)
Incident without Impact
Resolved
ONESOURCE E-Invoicing (PROD)
Hello,
This is to notify you of an update to the following article within the application help:
ONESOURCE E-Invoicing Release 1.5.0.0
The release notes linked provide an overview of updates and other features, enhancements or fixes that may be of interest.
Thank You,
ONESOURCE E-Invoicing Team
ONESOURCE E-Invoicing (UAT)
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AMERS NRA - FNIS & Users Website
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AMERS Trust Tax
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Legal Tracker - US
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Legal Tracker - UK
Sat 11
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Legal Tracker - GER
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Legal Tracker - CAN
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Thomson Reuters Corporates Risk Solutions
Sat 11
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AMERS Compliance Learning
Sat 11
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AMERS Oden Online (State Rules and Regulations)
Sat 11
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AMERS Oden Policy Terminator
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AMERS Oden Track (web)
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AMERS Regulatory Intelligence
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ANZ Compliance Learning
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APAC Compliance Learning
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APAC Regulatory Intelligence
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EMEA Compliance Learning
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EMEA Regulatory Intelligence
Sat 11
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Thomson Reuters Corporates Tax Brazil
Sat 11
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Checkpoint Corporate
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ONESOURCE DFe
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ONESOURCE Tax Analyser
Sat 11
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Tax One for SAP® solutions
Sat 11
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Thomson Reuters Corporates Tax Brazil - Tax One
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Tax One - Application [AMERS]
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Tax One - Application [UAT AMERS]
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Sending and Receiving Files [AMERS]
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Sending and Receiving Files [UAT AMERS]
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File/Email Processing [AMERS]
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File/Email Processing [UAT AMERS]
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now
ECF/REINF (messaging/integration) [AMERS]
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now
ECF/REINF (messaging/integration) [UAT AMERS]
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now
Tax Automation [AMERS]
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Tax Automation [UAT AMERS]
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OBI [AMERS]
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now
OBI [UAT AMERS]
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Tax One - Application [EMEA]
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Tax One - Application [UAT EMEA]
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Sending and Receiving Files [EMEA]
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Sending and Receiving Files [UAT EMEA]
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LATAM Direct Tax
Sat 11
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now
File/Email Processing [EMEA]
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now
File/Email Processing [UAT EMEA]
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LATAM Global Trade
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now
ECF/REINF (messaging/integration) [EMEA]
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now
ECF/REINF (messaging/integration) [UAT EMEA]
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now
Tax Automation [EMEA]
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now
LATAM Legal Solutions
Sat 11
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now
Tax Automation [UAT EMEA]
Sat 11
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now
OBI [EMEA]
Sat 11
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OBI [UAT EMEA]
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Thomson Reuters Corporates Customer Support
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Case Management Dashboard
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Platform
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Workflow Tools
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Data Tools
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Direct Tax
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Global Trade
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Indirect Tax
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Trust & Info Rptg
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now
Legal Solutions
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Risk Solutions
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Tax Brazil
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Thomson Reuters Corporates Alternatives
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Thomson Reuters Tax and Accounting Professionals Confirmation.com
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"Initiate Confirmation" functionality not working
Started 16 Jan 2025 23:19:40 (1 day ago), still ongoing
Major Incident
Identified
Confirmation.com
Our payment provider is currently experiencing a significant system interruption. The outage is impacting only the "Initiate Confirmation" functionality; all other functionalities remain operational. They are actively working to resolve this issue as quickly as possible. We apologize for any inconvenience and appreciate your patience."
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Brightpearl
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now
Brightpearl - Partial Outage
Started 18 Jul 2024 12:34:43 (6 months ago), still ongoing
Minor Incident
Investigating
Brightpearl
Brightpearl
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Routing Service
Sat 11
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now
Routing Service - Partial Outage
Started 28 Nov 2024 15:29:01 (2 months ago), still ongoing
Minor Incident
Investigating
Routing Service
Routing Service
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
See all
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Trade and Orders
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Account balance display & Trade issues
Started 26 Sep 2024 15:12:27 (4 months ago), still ongoing
Minor Incident
Identified
Trade and Orders
We're currently experiencing an issue that may cause account balances to appear incorrect, and may impact ability to trade. We're working on a fix and everything will be back to normal shortly.
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Home
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now
Tasa elevada de errores en servicios de autorización
Started 13 Aug 2024 21:16:22 (5 months ago), still ongoing
Major Incident
Identified
Home
Hefesto
Lancehorn
Billpocket (Android)
Hydra
More...
Hemos sufrido una desconexión con el procesador de Pagos PROSA, derivado de una caída en los enlaces de comunicación, solo es posible procesar transacciones de American Express e internacionales, en tanto no se resuelva el incidente.
Dashboard
Sat 11
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Mon 13
Tue 14
Wed 15
Thu 16
Fri 17
now
Tasa elevada de errores en servicios de autorización
Started 13 Aug 2024 21:16:22 (5 months ago), still ongoing
Major Incident
Identified
Home
Hefesto
Lancehorn
Billpocket (Android)
Hydra
More...
Hemos sufrido una desconexión con el procesador de Pagos PROSA, derivado de una caída en los enlaces de comunicación, solo es posible procesar transacciones de American Express e internacionales, en tanto no se resuelva el incidente.
See all
