Real-time outage alerts
for the services you rely on

We have successfully identified the root cause of the missing evaluations acknowledge button in Zoom Quality Management reports in the US region.

Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.

Thank you for your patience.

We're aware of recently announced PHP vulnerabilities. We have mitigations in place, and have patched our managed services, including Web Hosting and Managed Hosting for WordPress.

If you manage your own server or VPS, you'll need to apply the PHP update yourself.

Latest updates and steps can be found at https://www.godaddy.com/resources/news/important-php-security-update-what-website-owners-need-to-do

We are aware that a small number of users are having difficulty loading chatgpt.com. We are investigating.

We are currently investigating this issue.

The BigCommerce platform is currently experiencing an abnormally high volume of automated traffic being directed at stores.

The engineering team has deployed a number of security rules to mitigate this traffic and to ensure reliability and performance of the platform is maintained. During this time merchants and shoppers may be presented with a Cloudflare challenge page as they navigate the store, which verifies they are a human user.

The engineering team is continuing to refine the rules and and working to reduce frequency of these interruptions. We are also working closely with our vendor to further mitigate and improve the automatic classification of traffic.

If you are experiencing issues managing your store through the Control Panel or API, we advise you to reach out the BigCommerce Support team for further assistance.