Akamai Status

Postmortem: Customers and partners can find an incident summary report here: https://community.akamai.com/customers/s/feed/0D5a700000qrZ1jCAE.

Resolved: We can confirm that the issue was mitigated at around 08:00 UTC on January 26, 2026, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700000qrZ1jCAE or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

Monitoring: We are continuing to monitor the issue. We will provide the next update as progress is made.

Monitoring: We have implemented a fix for this issue; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000qrZ1jCAE. We will continue to monitor to ensure that the impact has been fully mitigated.

Identified: We have identified the cause of the issue, and a fix is being implemented. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000qrZ1jCAE. We will provide the next update as progress is made.

Investigating: We are continuing to investigate the issue. We will provide the next update as we make progress.

Investigating: We are investigating an issue with the HTTP edge delivery network related to latency or availability issues (5xx errors). We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/feed/0D5a700000qrZ1jCAE. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

Monitoring: We have not experienced a reoccurrence of this issue since approximately 12:10 UTC on January 30, 2026; based on current observations, the service has resumed normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000rj0IvCAI. We will continue to monitor to ensure that the impact has been fully mitigated.

Investigating: We are continuing to investigate this issue. Subsequent updates around mitigation status will be posted as progress is made.

Investigating: We are continuing to investigate this issue.

Investigating: We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000rj0IvCAI. We will provide an update within the next 60 minutes.

Investigating: We are investigating an emerging issue with Enterprise Center related to the Enterprise Center user interface in Akamai Control Center where customers may encounter intermittent slowness and occasional failures. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

Monitoring: We have not experienced a reoccurrence of this issue since approximately 12:10 UTC on January 30, 2026; based on current observations, the service has resumed normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000rj0IvCAI. We will continue to monitor to ensure that the impact has been fully mitigated.

Investigating: We are continuing to investigate this issue. Subsequent updates around mitigation status will be posted as progress is made.

Investigating: We are continuing to investigate this issue.

Investigating: We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000rj0IvCAI. We will provide an update within the next 60 minutes.

Investigating: We are investigating an emerging issue with Enterprise Center related to the Enterprise Center user interface in Akamai Control Center where customers may encounter intermittent slowness and occasional failures. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.