Akamai Status

Resolved: We became aware of an issue with Edge Delivery Network related to connectivity time outs and latency issues with packet loss alerts. The issue lasted between 7:00 UTC and 7:30 UTC on 13th January, 2026. We can confirm that the issue is now resolved, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

Resolved: We can confirm that the issue was mitigated at 11:47 UTC on January 9, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700000oZGLXCA4 or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

Monitoring: We have implemented a fix to mitigate this issue as of ~16:45 UTC on January 8, 2026; based on current observations, the service is resuming normal operations. We continue to work with our third-party service provider to fully resolve the issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000oZGLXCA4. We will continue to monitor to ensure that the impact has been fully mitigated.

Investigating: We are continuing to work with our third-party service provider to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000oZGLXCA4 We will provide an update as we progress.

Investigating: We are continuing to work with our third-party service provider to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000oZGLXCA4 We will provide an update as we progress.

Investigating: We are continuing to work with our third-party service provider to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000oZGLXCA4We will provide an update within the next 90 minutes.

Investigating: We are investigating an emerging issue with a third-party service provider causing failure with Domain Name Service (DNS) configured with Secure Internet Access (SIA) in India region. We are working with the service provider and actively investigating the issue and will provide another update within the next 30 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community, or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

Resolved: We can confirm that the issue was mitigated at 11:47 UTC on January 9, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700000oZGLXCA4 or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

Monitoring: We have implemented a fix to mitigate this issue as of ~16:45 UTC on January 8, 2026; based on current observations, the service is resuming normal operations. We continue to work with our third-party service provider to fully resolve the issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000oZGLXCA4. We will continue to monitor to ensure that the impact has been fully mitigated.

Investigating: We are continuing to work with our third-party service provider to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000oZGLXCA4 We will provide an update as we progress.

Investigating: We are continuing to work with our third-party service provider to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000oZGLXCA4 We will provide an update as we progress.

Investigating: We are continuing to work with our third-party service provider to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000oZGLXCA4We will provide an update within the next 90 minutes.

Investigating: We are investigating an emerging issue with a third-party service provider causing failure with Domain Name Service (DNS) configured with Secure Internet Access (SIA) in India region. We are working with the service provider and actively investigating the issue and will provide another update within the next 30 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community, or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

Resolved: We can confirm that the issue was mitigated at 11:47 UTC on January 9, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700000oZGLXCA4 or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

Monitoring: We have implemented a fix to mitigate this issue as of ~16:45 UTC on January 8, 2026; based on current observations, the service is resuming normal operations. We continue to work with our third-party service provider to fully resolve the issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000oZGLXCA4. We will continue to monitor to ensure that the impact has been fully mitigated.

Investigating: We are continuing to work with our third-party service provider to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000oZGLXCA4 We will provide an update as we progress.

Investigating: We are continuing to work with our third-party service provider to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000oZGLXCA4 We will provide an update as we progress.

Investigating: We are continuing to work with our third-party service provider to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000oZGLXCA4We will provide an update within the next 90 minutes.

Investigating: We are investigating an emerging issue with a third-party service provider causing failure with Domain Name Service (DNS) configured with Secure Internet Access (SIA) in India region. We are working with the service provider and actively investigating the issue and will provide another update within the next 30 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community, or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

Resolved: We can confirm that the issue was mitigated at 11:47 UTC on January 9, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700000oZGLXCA4 or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

Monitoring: We have implemented a fix to mitigate this issue as of ~16:45 UTC on January 8, 2026; based on current observations, the service is resuming normal operations. We continue to work with our third-party service provider to fully resolve the issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000oZGLXCA4. We will continue to monitor to ensure that the impact has been fully mitigated.

Investigating: We are continuing to work with our third-party service provider to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000oZGLXCA4 We will provide an update as we progress.

Investigating: We are continuing to work with our third-party service provider to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000oZGLXCA4 We will provide an update as we progress.

Investigating: We are continuing to work with our third-party service provider to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000oZGLXCA4We will provide an update within the next 90 minutes.

Investigating: We are investigating an emerging issue with a third-party service provider causing failure with Domain Name Service (DNS) configured with Secure Internet Access (SIA) in India region. We are working with the service provider and actively investigating the issue and will provide another update within the next 30 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community, or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

Resolved: We can confirm that the issue was mitigated at 11:47 UTC on January 9, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700000oZGLXCA4 or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

Monitoring: We have implemented a fix to mitigate this issue as of ~16:45 UTC on January 8, 2026; based on current observations, the service is resuming normal operations. We continue to work with our third-party service provider to fully resolve the issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000oZGLXCA4. We will continue to monitor to ensure that the impact has been fully mitigated.

Investigating: We are continuing to work with our third-party service provider to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000oZGLXCA4 We will provide an update as we progress.

Investigating: We are continuing to work with our third-party service provider to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000oZGLXCA4 We will provide an update as we progress.

Investigating: We are continuing to work with our third-party service provider to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000oZGLXCA4We will provide an update within the next 90 minutes.

Investigating: We are investigating an emerging issue with a third-party service provider causing failure with Domain Name Service (DNS) configured with Secure Internet Access (SIA) in India region. We are working with the service provider and actively investigating the issue and will provide another update within the next 30 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community, or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

Resolved: We can confirm that the issue was mitigated at 11:47 UTC on January 9, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700000oZGLXCA4 or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

Monitoring: We have implemented a fix to mitigate this issue as of ~16:45 UTC on January 8, 2026; based on current observations, the service is resuming normal operations. We continue to work with our third-party service provider to fully resolve the issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000oZGLXCA4. We will continue to monitor to ensure that the impact has been fully mitigated.

Investigating: We are continuing to work with our third-party service provider to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000oZGLXCA4 We will provide an update as we progress.

Investigating: We are continuing to work with our third-party service provider to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000oZGLXCA4 We will provide an update as we progress.

Investigating: We are continuing to work with our third-party service provider to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000oZGLXCA4We will provide an update within the next 90 minutes.

Investigating: We are investigating an emerging issue with a third-party service provider causing failure with Domain Name Service (DNS) configured with Secure Internet Access (SIA) in India region. We are working with the service provider and actively investigating the issue and will provide another update within the next 30 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community, or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

Resolved: We can confirm that the issue was mitigated at 04:00 UTC on 13 January 2026, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700000p0akrCAA or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

Monitoring: We have implemented a fix for this issue as of 04:00 UTC on 13 January 2026; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000p0akrCAA. We will continue to monitor to ensure that the impact has been fully mitigated.

Identified: We continue to work in the identified issue and its fix. We are in the process of fixing the delay and we will continue to provide updates as progress is made.

Identified: The issue has been identified and a fix is being implemented. Data is now populating with a delay, we are in the process of fixing the delay and we will continue to provide updates as progress is made.

Investigating: We are continuing to investigate this issue. We will provide an update within the next 60 minutes.

Investigating: We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000p0akrCAA. We will provide an update within the next 60 minutes.

Investigating: We are continuing to work in the mitigation actions for this issue, the issue appears to have started at around 16:15 UTC on 12th January 2026. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000p0akrCAA. We will provide an update within the next 60 minutes.

Investigating: We are investigating an emerging issue with our Traffic Hostname Report in which customers may find it not populating data . We are actively investigating the issue and will provide another update within the next 30 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.