Akamai Status

Resolved: We can confirm that the issue was mitigated at 17:24 UTC on March 25, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a7000010MD88CAG?language=en_US or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

Identified: The rollback continues without issues and is expected to complete in the next 3 hours. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000010MD88CAG. We will provide an update as we make progress.

Identified: We have changed the scope of this incident from Cloudlets specific issues To Edge Delivery issues as we determined that this is impacting DNS responses over 512 bytes including cloudlets. We are rolling back a change that seems to have caused the issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000010MD88CAG.We will provide an update as we make progress.

Investigating: We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000010MD88CAG. We will provide another update as we make progress.

Investigating: We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000010MD88CAG. We will provide an update within the next 60 minute.

Investigating: We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000010MD88CAG. We will provide an update within the next 60 minute.

Investigating: We are investigating an emerging issue with Cloudlets where some redirect links may be not work properly. We are actively investigating the issue and will provide another update within the next 30 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

Resolved: We can confirm that the issue was mitigated at 18:35 UTC on March 20, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700000zYYneCAG or reaching out to Akamai Support.

We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

Investigating: We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000zYYneCAG. We will provide an update within the next 60 minutes

Investigating: We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000zYYneCAG. We will provide an update within the next 60 minutes

Investigating: We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000zYYneCAG. We will provide an update within the next 60 minutes

Investigating: We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000zYYneCAG. We will provide an update within the next 60 minutes.

Investigating: We are continuing to investigate this issue. We will provide an update within the next 60 minutes.

Investigating: We are continuing to investigate this issue. We will provide an update within the next 60 minutes.

Investigating: We are continuing to investigate this issue. We will provide an update within the next 60 minutes.

Investigating: We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000zYYneCAG. We will provide an update within the next 60 minutes.

Investigating: We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000zYYneCAG. We will provide an update within the next 60 minutes.

Investigating: We are investigating an emerging issue with our Enhanced TLS Delivery Network related to intermittent TLS errors against Akamaized hostnames for customers who are using OpenJDK. We are actively investigating the issue and will provide another update within the next 30 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

Resolved: We can confirm that the issue was mitigated at 17:24 UTC on March 25, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a7000010MD88CAG?language=en_US or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

Identified: The rollback continues without issues and is expected to complete in the next 3 hours. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000010MD88CAG. We will provide an update as we make progress.

Identified: We have changed the scope of this incident from Cloudlets specific issues To Edge Delivery issues as we determined that this is impacting DNS responses over 512 bytes including cloudlets. We are rolling back a change that seems to have caused the issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000010MD88CAG.We will provide an update as we make progress.

Investigating: We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000010MD88CAG. We will provide another update as we make progress.

Investigating: We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000010MD88CAG. We will provide an update within the next 60 minute.

Investigating: We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000010MD88CAG. We will provide an update within the next 60 minute.

Investigating: We are investigating an emerging issue with Cloudlets where some redirect links may be not work properly. We are actively investigating the issue and will provide another update within the next 30 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

Resolved: We can confirm that the issue was mitigated at 17:00 UTC on March 19th, 2026; and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700000tGYakCAG or reaching out to Akamai Support.

We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

Monitoring: As of 17:00 UTC on March 19th, 2026; we have completed the software change to correct and prevent the condition that caused this issue from recurring. In abundance of caution, we will monitor closely until tomorrow March 20th, 2026 at 18:00 UTC. Next scheduled update should arrive March 20th, 2026 after 18:00 UTC.

Monitoring: We identified that this issue was caused by a software defect that impacted our automated database maintenance procedures. As an immediate mitigation, our team performed manual database maintenance to stabilize the system and restore normal operations, we can confirm the service continues to operate within normal parameters. Also as a long term mitigation, we are also releasing additional software changes to correct the underlying issue and prevent this condition from recurring. We will continue monitoring closely as the updates roll out and will provide further updates as appropriate. Next scheduled update should arrive after March 18th.

Monitoring: We continue our monitoring and the service continues to operate within normal parameters. We will continue monitoring until mid next week to ensure the issue has been fully mitigated. The next update will be provided next week on Wednesday March 4th during U.S. afternoon hours at the latest.

Monitoring: We continue our monitoring and the service continues to operate within normal parameters. We will continue monitoring until mid next week to ensure the issue has been fully mitigated. The next update will be provided next week during U.S. afternoon hours.

Monitoring: We are investigating a recurrence of this issue with Certificate Provisioning System (CPS) where users may have issues accessing via Akamai control center. The recurrence started at approximately 23:20 UTC on February 17th, 2026. The issue is confirmed to be no longer causing impact as of 23:45 UTC on February 17th, 2026. We have decided to continue our monitoring overnight and will provide another update as progress is made.

Monitoring: We continue our monitoring and the service continues to operate within normal parameters. We will continue monitoring until tomorrow Tuesday February 17th to ensure the issue has been fully mitigated. The next update will be provided during U.S. afternoon hours.

Monitoring: After implementing the fix and based on current observations, the service continues to operate within normal parameters. We will continue monitoring throughout the weekend to ensure the issue has been fully mitigated. The next update will be provided on Monday, February 16, 2026, during U.S. afternoon hours. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000tGYakCAG.

Monitoring: We have implemented a fix for this issue as of 22:10 UTC on 11 February 2026; based on current observations, the service is resuming normal operations. We will continue to monitor for one additional day until tomorrow US afternoon hours to ensure that the impact has been fully mitigated.

Monitoring: We have implemented a fix for this issue as of 22:10 UTC on 11 February 2026; based on current observations, the service is resuming normal operations. We will continue to monitor until tomorrow US afternoon hours to ensure that the impact has been fully mitigated.

Identified: We are investigating an emerging issue with Certificate Provisioning System (CPS) where users may have issue accessing via Akamai control center. The issue is identified and we are actively working the mitigation plan and will provide another update as progress is made.

Resolved: After further investigation it was determined that this issue is not causing any customer impact or service disruption, we apologize for the confusion.

Investigating: We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000010MQrWCAW. We will provide an update within the next 120 minutes.

Investigating: We are investigating an emerging issue with Certificate Provisioning System (CPS) occurring when internal users edit deployment settings. Specifically, the 'Select Cipher Profiles' section fails to update after clicking 'Edit' and 'Save'."We are actively investigating the issue and will provide another update within the next 30 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/feed/0D5a7000010MQrWCAW. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.