Akamai Status
Real-time updates of Akamai issues and outages
Akamai status is Operational
Edge Delivery
Akamai Control Center
Active Incidents
We are continuing to [work with our third-party service provider to] investigate this issue. [Customers and partners can find more details on the Akamai Community: <link>.] [We will provide an update within the next XX minutes.]
Recently Resolved Incidents
We are investigating an issue with EdgeWorkers related to errors. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.
We encountered an issue with Edge delivery related to HTTP and HTTPS network traffic transmitted via Singapore with connectivity timeouts. We have rolled back a change which we believe have caused this issue as of 11:48 UTC on October 3, 2024. We can confirm that the issue is now resolved as of 11:55 UTC on October 3, 2024 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D54R0000AxjmSrSQI?language=en_US or reaching out to Akamai Support.
We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
Akamai Outage Survival Guide
Akamai Components
Akamai Content Delivery
Cloudlets
Edge Delivery
We are continuing to [work with our third-party service provider to] investigate this issue. [Customers and partners can find more details on the Akamai Community: <link>.] [We will provide an update within the next XX minutes.]
We encountered an issue with Edge delivery related to HTTP and HTTPS network traffic transmitted via Singapore with connectivity timeouts. We have rolled back a change which we believe have caused this issue as of 11:48 UTC on October 3, 2024. We can confirm that the issue is now resolved as of 11:55 UTC on October 3, 2024 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D54R0000AxjmSrSQI?language=en_US or reaching out to Akamai Support.
We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
Global Traffic Management
Image Management
NetStorage
Akamai App & Network Security
Account Protector
Akamai Identity Cloud
Bot Management
Edge DNS
Client-Side Protection & Compliance (formerly Page Integrity Manager)
Prolexic
Web Application Firewall
Akamai Enterprise Security
Akamai MFA
Enterprise Application Access
Enterprise Application Access: API Service
Enterprise Application Access: Configuration
Enterprise Application Access: Reporting
ETP/SIA: Client
ETP/SIA: Configuration
ETP/SIA: Connectors
ETP/SIA: Name Servers
ETP/SIA: Reporting
ETP/SIA: Web Proxy
Akamai Data Services
Log Delivery
mPulse
Reporting
SIEM Data feeds
Web Security Analytics
Akamai Configuration
Configuration Deployment
Content Purge
TLS Provisioning
Akamai Customer Service
Akamai Control Center
We are investigating an issue with EdgeWorkers related to errors. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.
Case Ticketing
Chat
Telephony
Akamai Alternatives
Cloudflare Sites and Services
Billing
We have identified an issue with Workers for Platforms where some customers may have been over-billed. We are implementing a fix and auditing invoices to ensure accurate billing.
ThreatX Event Gateway
ThreatX Engineering is actively investigating an issue in which sensor updates are delayed in taking effect on customer sensors. At this time we believe updates do eventually reach customer sensors after an atypical delay of up to several minutes. This issue appears to be intermittent for affected customers.
Existing security protections and site configurations already in place are not affected by this issue. ThreatX Engineering will provide updates as we learn more.
ThreatX Hosted WAF
ThreatX Engineering is actively investigating an issue in which sensor updates are delayed in taking effect on customer sensors. At this time we believe updates do eventually reach customer sensors after an atypical delay of up to several minutes. This issue appears to be intermittent for affected customers.
Existing security protections and site configurations already in place are not affected by this issue. ThreatX Engineering will provide updates as we learn more.
Obsidian Security Platform Services
Action Policies
We have identified an issue that may result in delayed event population within the activity module and a delay in alerts being triggered. Our teams are currently working to mitigate the issue and any updates will be posted on this incident notification.
