Akamai Status

Investigating: We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001cIGoWCAW. We will provide an update as we progress.

Investigating: We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001cIGoWCAW. We will provide an update as we progress. 

Investigating: We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001cIGoWCAW. We will provide an update as we progress.

Investigating: Akamai is aware of the recently published remote code execution CVE-2026-98432. We are actively investigating and taking the appropriate mitigation actions, while we continue to monitor our platform in parallel. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

Investigating: On October 27, 2026, between 08:05 UTC and 10:45 UTC customers using services in Mumbai and Chennai may have experienced performance degradation. This occurred due to packet loss within an upstream provider’s network. As of 10:45 UTC the loss has subsided, and we are no longer seeing degraded performance in the affected regions. We have been monitoring for recurrence, and will continue to do so for the next few hours.If you have questions or are still experiencing an impact due to this issue, please use the Support Center on Akamai Community, or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

Monitoring: We will continue to monitor to ensure that the impact has been fully mitigated. Further updates will be provided as we make progress.

Monitoring: We have implemented a fix for this issue as of 13:11 UTC on 25 October, 2026; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001b6aheCAA. We will continue to monitor to ensure that the impact has been fully mitigated.

Investigating: We are continuing to work with our third-party service provider to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001b6aheCAA. Subsequent updates around mitigation status will be posted as progress is made.

Investigating: We are investigating an emerging issue with Edge delivery related to performance degradation and timeouts between Indonesia and Singapore. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

Resolved: We became aware of an issue with Property Manager related to activating properties with errors indicating "cloudlet policy not found or not valid" blocking some property activations. The issue lasted between approximately 15:30 UTC on November 3, 2026 and 17:15 UTC on November 3, 2026. We can confirm that the issue is now resolved, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001cwVdYCAU or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

Resolved: As of November 2, 2026, at approximately 23:00 UTC, we completed all platform hardening measures to fully mitigate Akamai's potential exposure to the Brotli Remote Code Execution vulnerability (CVE-2026-111497). All systems are secured, and we have detected no evidence of unauthorized access or impact to customer environments.

Investigating: Our investigation has revealed that a significant majority of our Platform is not affected by this CVE. We are continuing to investigate this issue to evaluate possible impact to customers and remaining Akamai products. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001apcFhCAI. We will provide an update as we progress.

Investigating: We are continuing to investigate this issue. The scope of this CVE has been expanded to include any foreign data which is being processed with the Brotli decoder, not just node.js. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001apcFhCAIWe will provide an update as we progress.

Investigating: We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001apcFhCAI We will provide subsequent updates as we make progress.

Identified: We will continue to investigate and evaluate any possible impact to customers and our platform over the weekend. So far the investigation has not shown evidence of customer impact caused by this vulnerability. The appropriate subject matter experts are engaged. We will continue to provide updates until we have a clearer picture about the evaluation and the mitigation plan. Subsequent updates around mitigation status will be posted as progress is made.

Investigating: We are continuing to investigate this issue to evaluate any possible impact to customers and our platform, so far we don't have evidence of customer impact caused by this vulnerability. The appropriate subject matter experts are engaged. We will continue to provide updates until we have a clearer picture about the evaluation and the mitigation plan. Subsequent updates around mitigation status will be posted as progress is made.

Investigating: We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001apcFhCAIWe will provide an update as we progress.

Investigating: Akamai is aware of the recently published remote code execution vulnerability: CVE-2026-111497.Our subject matter experts are actively investigating and taking the appropriate mitigation actions, while we continue to monitor our platform in parallel. We will provide updates as additional information becomes available.In the interest of time, we are providing you with the most current information available, which is subject to changes, corrections, and updates.