Akamai Status

Identified: We continue monitoring our network to ensure it remains stable. We are continuing to implement the fix all US regions. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D7a7000006rI3N?s1oid=00DA0000000Hu5a. We will continue to update as progress is made.

Identified: We have successfully resolved the connectivity issues affecting our US-MIA (Miami) data center. We will be monitoring this to ensure that it remains stable. Regarding the other US regions, we are continuing to implement a fix. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000V3rhNCAR. We will provide another update as progress is made. 

Identified: We have identified the cause of the issue, and a fix is being implemented. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000V3rhNCAR. We will provide an update as progress is made.

Investigating: We are experiencing a recurrence of the issue. The issue started happening again at 12:57 UTC. We are actively investigating the issue and will provide another update as progress is made. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D7a7000006rI3N?s1oid=00DA0000000Hu5a.

Identified: We have identified the cause of the issue, and a fix is being implemented. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D7a7000006rI3N?s1oid=00DA0000000Hu5a. We will provide updates as progress is made.

Investigating: We are continuing work to identify and mitigate the root cause while applying short term mitigation steps as necessary to minimize customer impact. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D7a7000006rI3N?s1oid=00DA0000000Hu5a. We will provide updates as progress is made.

Investigating: We are continuing work to identify and mitigate the root cause while applying short term mitigation steps as necessary to minimize customer impact. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D7a7000006rI3N?s1oid=00DA0000000Hu5a. We will provide an update within the next 120 minutes.

Monitoring: We became aware of an issue with Edge Delivery related to a percentage of requests for Akamai-hosted resources failing due to connectivity issues in a subset of US regions. The issue lasted between approximately 15:20 UTC on July 17, 2025 and 17:15 UTC on July 17, 2025. We have implemented a fix and based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D7a7000006rI3N?s1oid=00DA0000000Hu5a. We will continue to monitor to ensure that the impact has been fully mitigated. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

Monitoring: [Our third-party service provider has | We have] [implemented a fix for | rolled back a release which we believe may have caused] this issue as of [time in UTC] on [DD Month, YYYY]; based on current observations, the service is resuming normal operations. [Customers and partners can find more details on the Akamai Community: <link>.] We will continue to monitor to ensure that the impact has been fully mitigated.

Investigating: We are continuing to [work with our third-party service provider to] investigate this issue. [Customers and partners can find more details on the Akamai Community: <link>.] [We will provide an update within the next XX minutes.]

Investigating: We are continuing to [work with our third-party service provider to] investigate this issue. [Customers and partners can find more details on the Akamai Community: <link>.] [We will provide an update within the next XX minutes.]

Resolved: We can confirm that the issue was mitigated at 12:30 UTC on July 17, 2025 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

Monitoring: Our third-party service provider has implemented a fix for this issue as of 12:30 UTC on July 17, 2025 based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000V1LXICA3. We will continue to monitor to ensure that the impact has been fully mitigated.

Investigating: We are continuing to work with our third-party service provider to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000V1LXICA3. We will provide an update within the next 240 minutes.

Investigating: We are investigating an emerging issue with a third-party service provider causing Edge Delivery issues in India. We are working with the service provider and actively investigating the issue and will provide another update within the next 90 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community, or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.