Akamai status is Operational

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Edge Delivery
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Case Ticketing
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

[COMPONENT NAME] [SERVICE IMPACT] [in [CITY], [COUNTRY]]
Started 27 Sep 2024 16:31:39 (5 months ago), still ongoing
Minor Incident
Monitoring
Edge Delivery

We are continuing to [work with our third-party service provider to] investigate this issue. [Customers and partners can find more details on the Akamai Community: <link>.] [We will provide an update within the next XX minutes.]

Recently Resolved Incidents

Case Ticketing Issues
Started 17 Feb 2025 18:29:43 (3 days ago), resolved 17 Feb 2025 22:06:57 (3 days ago)
Minor Incident
Resolved
Case Ticketing

We are investigating an emerging issue with the Case Ticketing system related to the inability to create tickets. We are actively investigating the issue and will provide another update within the next 30 minutes.

We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications.

If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

Akamai Outage Survival Guide

A step-by-step guide to help you survive a Akamai outage
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    Akamai Components

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    Akamai Content Delivery

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    Cloudlets
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    Edge Delivery
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    [COMPONENT NAME] [SERVICE IMPACT] [in [CITY], [COUNTRY]]
    Started 27 Sep 2024 16:31:39 (5 months ago), still ongoing
    Minor Incident
    Monitoring
    Edge Delivery

    We are continuing to [work with our third-party service provider to] investigate this issue. [Customers and partners can find more details on the Akamai Community: <link>.] [We will provide an update within the next XX minutes.]

    Global Traffic Management
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    Image Management
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    NetStorage
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    Akamai App & Network Security

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    Account Protector
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    Akamai Identity Cloud
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    Bot Management
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    Edge DNS
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    Client-Side Protection & Compliance (formerly Page Integrity Manager)
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    Prolexic
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    Web Application Firewall
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    Akamai Enterprise Security

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    Akamai MFA
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    Enterprise Application Access
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    Enterprise Application Access: API Service
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    Enterprise Application Access: Configuration
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    Enterprise Application Access: Reporting
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    ETP/SIA: Client
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    ETP/SIA: Configuration
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    ETP/SIA: Connectors
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    ETP/SIA: Name Servers
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    ETP/SIA: Reporting
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    ETP/SIA: Web Proxy
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    Akamai Data Services

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    Log Delivery
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    mPulse
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    Reporting
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    SIEM Data feeds
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    Web Security Analytics
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    Akamai Configuration

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    Configuration Deployment
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    Content Purge
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    TLS Provisioning
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    Akamai Customer Service

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    Akamai Control Center
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    Case Ticketing
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    Case Ticketing Issues
    Started 17 Feb 2025 18:29:43 (3 days ago), resolved 17 Feb 2025 22:06:57 (3 days ago)
    Minor Incident
    Resolved
    Case Ticketing

    We are investigating an emerging issue with the Case Ticketing system related to the inability to create tickets. We are actively investigating the issue and will provide another update within the next 30 minutes.

    We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications.

    If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

    Chat
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