Akamai status is Operational

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Akamai Customer Community
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Active Incidents

Customer Security Advisory: CVE-2026-98432
Started 30 Oct 2026 18:03:40 (3 days ago), still ongoing
Incident without Impact
Investigating
Akamai Customer Community

Akamai is aware of the recently published remote code execution CVE-2026-98432. We are actively investigating and taking the appropriate mitigation actions, while we continue to monitor our platform in parallel. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

Performance Degradation for Customers in Mumbai and Chennai
Started 27 Oct 2026 13:09:00 (6 days ago), still ongoing
Incident without Impact
Investigating
Edge Delivery

On October 27, 2026, between 08:05 UTC and 10:45 UTC customers using services in Mumbai and Chennai may have experienced performance degradation. This occurred due to packet loss within an upstream provider’s network. As of 10:45 UTC the loss has subsided, and we are no longer seeing degraded performance in the affected regions. We have been monitoring for recurrence, and will continue to do so for the next few hours.If you have questions or are still experiencing an impact due to this issue, please use the Support Center on Akamai Community, or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

Edge Delivery issues between Indonesia and Singapore
Started 25 Oct 2026 13:44:39 (8 days ago), still ongoing
Minor Incident
Monitoring
Edge Delivery

We are investigating an emerging issue with Edge delivery related to performance degradation and timeouts between Indonesia and Singapore. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

Customer Security Advisory: Brotli Remote Code Execution Vulnerabilities
Started 23 Oct 2026 12:00:24 (10 days ago), still ongoing
Incident without Impact
Investigating
Akamai Customer Community

Akamai is aware of the recently published remote code execution vulnerability: CVE-2026-111497.Our subject matter experts are actively investigating and taking the appropriate mitigation actions, while we continue to monitor our platform in parallel. We will provide updates as additional information becomes available.In the interest of time, we are providing you with the most current information available, which is subject to changes, corrections, and updates.

Recently Resolved Incidents

Enterprise Application Access (EAA) Connector Issues
Started 27 Oct 2026 09:58:17 (6 days ago), resolved 27 Oct 2026 15:52:15 (6 days ago)
Minor Incident
Resolved
Enterprise Application Access

We are investigating an issue with Enterprise Application Access that is affecting a subset of Unified EAA Connectors. This issue began on October 27, 2026, at approximately 01:25 UTC. We are working on implementing the fix for the issue and will provide another update within the next 120 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/feed/0D5a700001bU4YFCA0. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

Akamai Outage Survival Guide

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    Akamai Components

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    Akamai Content Delivery

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    Cloudlets
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    Edge Delivery
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    Edge Delivery issues between Indonesia and Singapore
    Started 25 Oct 2026 13:44:39 (8 days ago), still ongoing
    Minor Incident
    Monitoring
    Edge Delivery

    We are investigating an emerging issue with Edge delivery related to performance degradation and timeouts between Indonesia and Singapore. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

    Performance Degradation for Customers in Mumbai and Chennai
    Started 27 Oct 2026 13:09:00 (6 days ago), still ongoing
    Incident without Impact
    Investigating
    Edge Delivery

    On October 27, 2026, between 08:05 UTC and 10:45 UTC customers using services in Mumbai and Chennai may have experienced performance degradation. This occurred due to packet loss within an upstream provider’s network. As of 10:45 UTC the loss has subsided, and we are no longer seeing degraded performance in the affected regions. We have been monitoring for recurrence, and will continue to do so for the next few hours.If you have questions or are still experiencing an impact due to this issue, please use the Support Center on Akamai Community, or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

    Global Traffic Management
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    Image Management
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    NetStorage
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    Akamai App & Network Security

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    Account Protector
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    Akamai Identity Cloud
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    Bot Management
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    Client-Side Protection & Compliance (formerly Page Integrity Manager)
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    DNS Posture Management
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    Edge DNS
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    Prolexic
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    Web Application Firewall
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    Akamai Enterprise Security

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    Akamai MFA
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    Enterprise Application Access
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    Enterprise Application Access (EAA) Connector Issues
    Started 27 Oct 2026 09:58:17 (6 days ago), resolved 27 Oct 2026 15:52:15 (6 days ago)
    Minor Incident
    Resolved
    Enterprise Application Access

    We are investigating an issue with Enterprise Application Access that is affecting a subset of Unified EAA Connectors. This issue began on October 27, 2026, at approximately 01:25 UTC. We are working on implementing the fix for the issue and will provide another update within the next 120 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/feed/0D5a700001bU4YFCA0. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

    Enterprise Application Access: API Service
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    Enterprise Application Access: Configuration
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    Enterprise Application Access: Reporting
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    ETP/SIA: Client
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    ETP/SIA: Configuration
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    ETP/SIA: Connectors
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    ETP/SIA: Name Servers
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    ETP/SIA: Reporting
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    ETP/SIA: Web Proxy
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    Akamai Data Services

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    Log Delivery
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    Reporting
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    SIEM Data feeds
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    TrafficPeak
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    Web Security Analytics
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    Akamai Configuration

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    Configuration Deployment
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    Content Purge
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    TLS Provisioning (Certificates, CPS)
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    Akamai Customer Service, Documentation and Community

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    Akamai Control Center
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    Customer Security Advisory: Brotli Remote Code Execution Vulnerabilities
    Started 23 Oct 2026 12:00:24 (10 days ago), still ongoing
    Incident without Impact
    Investigating
    Akamai Customer Community

    Akamai is aware of the recently published remote code execution vulnerability: CVE-2026-111497.Our subject matter experts are actively investigating and taking the appropriate mitigation actions, while we continue to monitor our platform in parallel. We will provide updates as additional information becomes available.In the interest of time, we are providing you with the most current information available, which is subject to changes, corrections, and updates.

    Customer Security Advisory: CVE-2026-98432
    Started 30 Oct 2026 18:03:40 (3 days ago), still ongoing
    Incident without Impact
    Investigating
    Akamai Customer Community

    Akamai is aware of the recently published remote code execution CVE-2026-98432. We are actively investigating and taking the appropriate mitigation actions, while we continue to monitor our platform in parallel. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

    Akamai Partner Community
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