e-conomic status is Partially Degraded Service

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e-conomic API

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Active Incidents

API requests for products may return a 403 error
Started 23 Jul 2026 13:24:44 (4 hours ago), still ongoing
Minor Incident
Identified
REST API

We are investigating an issue where some API requests for products return a 403 "You don't have access to the Account entity" error. This affects API tokens with access to products but not accounts.

Deleting a subscription invoice via the API incorrectly sets an expiry date on the subscriber.
Started 23 Jul 2026 13:22:49 (4 hours ago), still ongoing
Minor Incident
Identified
REST API

We are investigating an issue where deleting a subscription invoice via the API may incorrectly set an expiry date on the subscription. This could cause active subscriptions to appear expired. We are working on a fix and will provide an update ASAP.

Recently Resolved Incidents

No recent incidents

e-conomic Outage Survival Guide

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    API requests for products may return a 403 error
    Started 23 Jul 2026 13:24:44 (4 hours ago), still ongoing
    Minor Incident
    Identified
    REST API

    We are investigating an issue where some API requests for products return a 403 "You don't have access to the Account entity" error. This affects API tokens with access to products but not accounts.

    Deleting a subscription invoice via the API incorrectly sets an expiry date on the subscriber.
    Started 23 Jul 2026 13:22:49 (4 hours ago), still ongoing
    Minor Incident
    Identified
    REST API

    We are investigating an issue where deleting a subscription invoice via the API may incorrectly set an expiry date on the subscription. This could cause active subscriptions to appear expired. We are working on a fix and will provide an update ASAP.

    OpenAPI
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