e-conomic status is Operational

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SmartInbox / Inbox
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Bank Reconciliation
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e-conomic Customer Data Availability

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Visma Connect
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Aiia
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

No active incidents

Recently Resolved Incidents

Aiia: Posteringerne ikke bliver hentet til bankafstemning / Aiia: The entries are not being retrieved for bank reconciliation.
Started 14 Jan 2025 08:18:20 (4 days ago), resolved 16 Jan 2025 13:35:42 (2 days ago)
Minor Incident
Resolved
Aiia

I øjeblikket kan man opleve, at bankforbindelsen er synkroniseret til dags dato, men ingen posteringer ses i bankafstemningen. Vi er ved at undersøge, hvad vi kan gøre.

Et workaround der kan virke, hvis forbindelsen er aktiv: Orange tandhjul > Alle indstillinger > Integrationer > Bankintegrationer > Fjern forbindelse til konto fra kontoplan > Fjern forbindelse > Forbind til konto fra kontoplan > Forbind.

Currently, you may experience that the bank connection is synchronized to the current date, but no entries are visible in the bank reconciliation. We are investigating what we can do.

A workaround that might work if the connection is active: Orange gear icon > All settings > Integrations > Bank integrations > Disconnect account from Chart of accounts > Revoke connection > Connect to account from chart of accounts > Connect.

Der er forsinkelser ved afhentning af data i både bankintegrationen og behandlingen af bilag i Smart Inbox / There are delays in retrieving data in both the bank integration and the processing of documents in Smart Inbox
Started 13 Jan 2025 08:27:38 (5 days ago), resolved 13 Jan 2025 13:14:23 (5 days ago)
Incident without Impact
Resolved
SmartInbox / Inbox
Bank Reconciliation

Vi oplever på nuværende tidspunkt, at der er forsinkelser ved afhentning af bankposteringer fra Aiia. Man kan også opleve, at bilagene står i længere tid til behandling i Smart Inbox.

Begge udfordringer er ved at blive afviklet.

We are currently experiencing delays in retrieving bank transactions from Aiia. You might also experience that documents take longer to process in Smart Inbox.

Both issues are being resolved.

Loginproblemer / Issues with logging into e-conomic
Started 12 Jan 2025 09:03:20 (6 days ago), resolved 12 Jan 2025 09:52:53 (6 days ago)
Incident without Impact
Resolved
Visma Connect
Customer Data Availability

Nogle brugere oplever i øjeblikket at de hverken kan logge på e-conomic via web eller mobilappen.

We are experiencing an issue where users are unable to login to e-conomic on both web and mobile apps.

e-conomic Outage Survival Guide

A step-by-step guide to help you survive a e-conomic outage
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    e-conomic Components

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    e-conomic Web Application

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    Journals
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    Admin
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    Invoice, orders & quotes
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    SmartInbox / Inbox
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    Der er forsinkelser ved afhentning af data i både bankintegrationen og behandlingen af bilag i Smart Inbox / There are delays in retrieving data in both the bank integration and the processing of documents in Smart Inbox
    Started 13 Jan 2025 08:27:38 (5 days ago), resolved 13 Jan 2025 13:14:23 (5 days ago)
    Incident without Impact
    Resolved
    SmartInbox / Inbox
    Bank Reconciliation

    Vi oplever på nuværende tidspunkt, at der er forsinkelser ved afhentning af bankposteringer fra Aiia. Man kan også opleve, at bilagene står i længere tid til behandling i Smart Inbox.

    Begge udfordringer er ved at blive afviklet.

    We are currently experiencing delays in retrieving bank transactions from Aiia. You might also experience that documents take longer to process in Smart Inbox.

    Both issues are being resolved.

    Bank Reconciliation
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    Der er forsinkelser ved afhentning af data i både bankintegrationen og behandlingen af bilag i Smart Inbox / There are delays in retrieving data in both the bank integration and the processing of documents in Smart Inbox
    Started 13 Jan 2025 08:27:38 (5 days ago), resolved 13 Jan 2025 13:14:23 (5 days ago)
    Incident without Impact
    Resolved
    SmartInbox / Inbox
    Bank Reconciliation

    Vi oplever på nuværende tidspunkt, at der er forsinkelser ved afhentning af bankposteringer fra Aiia. Man kan også opleve, at bilagene står i længere tid til behandling i Smart Inbox.

    Begge udfordringer er ved at blive afviklet.

    We are currently experiencing delays in retrieving bank transactions from Aiia. You might also experience that documents take longer to process in Smart Inbox.

    Both issues are being resolved.

    Other
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    e-conomic Customer Data Availability

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    Loginproblemer / Issues with logging into e-conomic
    Started 12 Jan 2025 09:03:20 (6 days ago), resolved 12 Jan 2025 09:52:53 (6 days ago)
    Incident without Impact
    Resolved
    Visma Connect
    Customer Data Availability

    Nogle brugere oplever i øjeblikket at de hverken kan logge på e-conomic via web eller mobilappen.

    We are experiencing an issue where users are unable to login to e-conomic on both web and mobile apps.

    e-conomic Mobile Apps

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    e-conomic API

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    SOAP API
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    REST API
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    OpenAPI
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    e-conomic Third-party Components

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    Visma Connect
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    Loginproblemer / Issues with logging into e-conomic
    Started 12 Jan 2025 09:03:20 (6 days ago), resolved 12 Jan 2025 09:52:53 (6 days ago)
    Incident without Impact
    Resolved
    Visma Connect
    Customer Data Availability

    Nogle brugere oplever i øjeblikket at de hverken kan logge på e-conomic via web eller mobilappen.

    We are experiencing an issue where users are unable to login to e-conomic on both web and mobile apps.

    Aiia
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    Aiia: Posteringerne ikke bliver hentet til bankafstemning / Aiia: The entries are not being retrieved for bank reconciliation.
    Started 14 Jan 2025 08:18:20 (4 days ago), resolved 16 Jan 2025 13:35:42 (2 days ago)
    Minor Incident
    Resolved
    Aiia

    I øjeblikket kan man opleve, at bankforbindelsen er synkroniseret til dags dato, men ingen posteringer ses i bankafstemningen. Vi er ved at undersøge, hvad vi kan gøre.

    Et workaround der kan virke, hvis forbindelsen er aktiv: Orange tandhjul > Alle indstillinger > Integrationer > Bankintegrationer > Fjern forbindelse til konto fra kontoplan > Fjern forbindelse > Forbind til konto fra kontoplan > Forbind.

    Currently, you may experience that the bank connection is synchronized to the current date, but no entries are visible in the bank reconciliation. We are investigating what we can do.

    A workaround that might work if the connection is active: Orange gear icon > All settings > Integrations > Bank integrations > Disconnect account from Chart of accounts > Revoke connection > Connect to account from chart of accounts > Connect.

    November First
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    e-conomic Alternatives

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    Brightpearl
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    Brightpearl - Partial Outage
    Started 18 Jul 2024 12:34:43 (6 months ago), still ongoing
    Minor Incident
    Investigating
    Brightpearl
    Brightpearl

    We are investigating a potential issue with the service. An update will be provided within 30 minutes.

    Routing Service
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    Routing Service - Partial Outage
    Started 28 Nov 2024 15:29:01 (2 months ago), still ongoing
    Minor Incident
    Investigating
    Routing Service
    Routing Service

    We are investigating a potential issue with the service. An update will be provided within 30 minutes.

    See all
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    United States
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    Inclement weather watch
    Started 6 Jan 2025 16:31:17 (12 days ago), still ongoing
    Incident without Impact
    Monitoring
    United States
    United States
    United States

    We are closely monitoring the inclement weather impacting central and eastern US. Be aware as the storm progresses you may experience delays in getting assistance. We apologize for inconvenience.

    Inclement weather watch
    Started 6 Jan 2025 16:32:50 (12 days ago), still ongoing
    Incident without Impact
    Investigating
    United States
    United States
    United States

    We are closely monitoring the inclement weather impacting central and eastern US. Be aware as the storm progresses you may experience delays in getting assistance. We apologize for the inconvenience.

    United States
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    Inclement weather watch
    Started 6 Jan 2025 16:31:17 (12 days ago), still ongoing
    Incident without Impact
    Monitoring
    United States
    United States
    United States

    We are closely monitoring the inclement weather impacting central and eastern US. Be aware as the storm progresses you may experience delays in getting assistance. We apologize for inconvenience.

    Inclement weather watch
    Started 6 Jan 2025 16:32:50 (12 days ago), still ongoing
    Incident without Impact
    Investigating
    United States
    United States
    United States

    We are closely monitoring the inclement weather impacting central and eastern US. Be aware as the storm progresses you may experience delays in getting assistance. We apologize for the inconvenience.

    See all
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    SB US2
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    FCM Sandbox Webservers - Rolling Restart
    Started 22 Oct 2024 04:21:49 (3 months ago), still ongoing
    Maintenance
    Monitoring
    SB US2
    SB EU1
    SB NA3
    SB US3
    SB EU3
    More...

    Blackline will be conducting a sequential restart of our Sandbox web servers. There is no expected service interruption, however users sessions may expire and will be able to immediately login.

    SB EU1
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    FCM Sandbox Webservers - Rolling Restart
    Started 22 Oct 2024 04:21:49 (3 months ago), still ongoing
    Maintenance
    Monitoring
    SB US2
    SB EU1
    SB NA3
    SB US3
    SB EU3
    More...

    Blackline will be conducting a sequential restart of our Sandbox web servers. There is no expected service interruption, however users sessions may expire and will be able to immediately login.

    See all