e-conomic status is Partially Degraded Service

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e-conomic Mobile Apps

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Active Incidents

Momskoden medtages ikke, når bilaget sendes via Android-appen / The VAT code is not included when the document is sent via the Android app.
Started 14 Jan 2026 15:28:02 (4 days ago), still ongoing
Minor Incident
Investigating
Mobile Apps

Vi er desværre blevet gjort opmærksom på en fejl, hvor momskoden ikke medtages fra kontoen, når kontoen tilføjes på et dokument i appen. Det gælder kun Android-brugere, og dokumentet modtages ellers korrekt. Momskoden kan tilføjes i Inbox efter modtagelse af dokumentet. Vi arbejder på at rette fejlen hurtigst muligt, og beklager de gener det måtte medføre.


Unfortunately, we have been made aware of an issue where the VAT code is not carried over from the account when the account is added to a document in the app. This only affects Android users, and the document is received successfully. The VAT code can be added in the Inbox after the document has been received. We are working to resolve the issue as quickly as possible and apologize for any inconvenience this may cause.

Recently Resolved Incidents

Bogføring af posteringer og salgsfakturaer kan drille på nuværende tidspunkt / Posting of entries and sales invoices can be challenging at the moment.
Started 16 Jan 2026 13:51:28 (2 days ago), resolved 16 Jan 2026 13:59:12 (2 days ago)
Major Incident
Resolved
Journals
Invoice, orders & quotes

Vi oplever lige nu, at bogføring af posteringer og salgsfakturaer ikke er muligt. Vi arbejder på at løse problemet hurtigst muligt.


We are currently experiencing an issue where posting entries and sales invoices is not possible. We are working to resolve the problem as quickly as possible.

Redigering, sletning og oprettelse af nye posteringer i kassekladden (Regnskab) virker ikke for nogle brugere / Editing, deleting, and creating new entries in the cash journal (Accounting) are not working for some users.
Started 13 Jan 2026 13:16:43 (5 days ago), resolved 13 Jan 2026 13:31:14 (5 days ago)
Minor Incident
Resolved
Journals

Vi arbejder på at løse udfordringen hurtigst muligt. Vi beklager mange gange for ulejligheden.


We are working to resolve the issue as quickly as possible. We sincerely apologize for the inconvenience.

Udfordringer med Inbox / Issues with Inbox
Started 12 Jan 2026 15:57:42 (6 days ago), resolved 12 Jan 2026 16:02:23 (6 days ago)
Major Incident
Resolved
SmartInbox / Inbox

Vi oplever på nuværende tidspunkt udfordringer med vores Inbox. Udfordringerne betyder, at Smart Inbox ikke aflæser dokumenterne, og man kan opleve problemer med indlæsning af dokumenter. Dette gælder både ved manuelt upload og via mail. Vi arbejder på højtryk for at løse det hurtigst muligt.


We are currently experiencing issues with our Inbox. These issues mean that Smart Inbox is not reading the documents, and you may encounter problems when uploading documents. This applies to both manual uploads and uploads via email. We are working at full speed to resolve this as quickly as possible.

e-conomic Outage Survival Guide

A step-by-step guide to help you survive a e-conomic outage
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    e-conomic Components

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    e-conomic Web Application

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    Journals
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    Redigering, sletning og oprettelse af nye posteringer i kassekladden (Regnskab) virker ikke for nogle brugere / Editing, deleting, and creating new entries in the cash journal (Accounting) are not working for some users.
    Started 13 Jan 2026 13:16:43 (5 days ago), resolved 13 Jan 2026 13:31:14 (5 days ago)
    Minor Incident
    Resolved
    Journals

    Vi arbejder på at løse udfordringen hurtigst muligt. Vi beklager mange gange for ulejligheden.


    We are working to resolve the issue as quickly as possible. We sincerely apologize for the inconvenience.

    Bogføring af posteringer og salgsfakturaer kan drille på nuværende tidspunkt / Posting of entries and sales invoices can be challenging at the moment.
    Started 16 Jan 2026 13:51:28 (2 days ago), resolved 16 Jan 2026 13:59:12 (2 days ago)
    Major Incident
    Resolved
    Journals
    Invoice, orders & quotes

    Vi oplever lige nu, at bogføring af posteringer og salgsfakturaer ikke er muligt. Vi arbejder på at løse problemet hurtigst muligt.


    We are currently experiencing an issue where posting entries and sales invoices is not possible. We are working to resolve the problem as quickly as possible.

    Admin
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    Invoice, orders & quotes
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    Bogføring af posteringer og salgsfakturaer kan drille på nuværende tidspunkt / Posting of entries and sales invoices can be challenging at the moment.
    Started 16 Jan 2026 13:51:28 (2 days ago), resolved 16 Jan 2026 13:59:12 (2 days ago)
    Major Incident
    Resolved
    Journals
    Invoice, orders & quotes

    Vi oplever lige nu, at bogføring af posteringer og salgsfakturaer ikke er muligt. Vi arbejder på at løse problemet hurtigst muligt.


    We are currently experiencing an issue where posting entries and sales invoices is not possible. We are working to resolve the problem as quickly as possible.

    SmartInbox / Inbox
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    Udfordringer med Inbox / Issues with Inbox
    Started 12 Jan 2026 15:57:42 (6 days ago), resolved 12 Jan 2026 16:02:23 (6 days ago)
    Major Incident
    Resolved
    SmartInbox / Inbox

    Vi oplever på nuværende tidspunkt udfordringer med vores Inbox. Udfordringerne betyder, at Smart Inbox ikke aflæser dokumenterne, og man kan opleve problemer med indlæsning af dokumenter. Dette gælder både ved manuelt upload og via mail. Vi arbejder på højtryk for at løse det hurtigst muligt.


    We are currently experiencing issues with our Inbox. These issues mean that Smart Inbox is not reading the documents, and you may encounter problems when uploading documents. This applies to both manual uploads and uploads via email. We are working at full speed to resolve this as quickly as possible.

    Bank Reconciliation
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    e-conomic Customer Data Availability

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    e-conomic Mobile Apps

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    Momskoden medtages ikke, når bilaget sendes via Android-appen / The VAT code is not included when the document is sent via the Android app.
    Started 14 Jan 2026 15:28:02 (4 days ago), still ongoing
    Minor Incident
    Investigating
    Mobile Apps

    Vi er desværre blevet gjort opmærksom på en fejl, hvor momskoden ikke medtages fra kontoen, når kontoen tilføjes på et dokument i appen. Det gælder kun Android-brugere, og dokumentet modtages ellers korrekt. Momskoden kan tilføjes i Inbox efter modtagelse af dokumentet. Vi arbejder på at rette fejlen hurtigst muligt, og beklager de gener det måtte medføre.


    Unfortunately, we have been made aware of an issue where the VAT code is not carried over from the account when the account is added to a document in the app. This only affects Android users, and the document is received successfully. The VAT code can be added in the Inbox after the document has been received. We are working to resolve the issue as quickly as possible and apologize for any inconvenience this may cause.

    e-conomic Payment Card / Firmakort

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    Løn i e-conomic

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