Tide Status: check for Tide outages and issues

Active Incidents

Error affecting TIS Members on app version 3.80.0 only

Started 8 Aug 2024 22:12:23 (5 months ago), still ongoing

Minor Incident

Identified

UK Tide App

At the moment it is not possible to withdraw or add funds to a TIS account via the Tide mobile app. We are working to fix this as soon as possible. Until this is resolved members will be able to add and withdraw funds to their TIS account via the webapp.

See all updates

Recently Resolved Incidents

Error

Started 14 Jan 2025 11:56:26 (4 days ago), resolved 14 Jan 2025 12:15:05 (4 days ago)

Minor Incident

Resolved

UK Tide App

UK Tide on the Web

Inbound Payments are being delayed.

These payments are being held in a queue and will soon go through normally.

Please check back here for updates on this issue.

For urgent queries, tap ‘Support’ in the app.

We apologise for any inconvenience you might experience at this time.

See all updates

Tide Outage Survival Guide

A step-by-step guide to help you survive a Tide outage

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Tide Components

Tide

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UK Tide App

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Error affecting TIS Members on app version 3.80.0 only

Started 8 Aug 2024 22:12:23 (5 months ago), still ongoing

Minor Incident

Identified

UK Tide App

At the moment it is not possible to withdraw or add funds to a TIS account via the Tide mobile app. We are working to fix this as soon as possible. Until this is resolved members will be able to add and withdraw funds to their TIS account via the webapp.

See all updates

Error

Started 14 Jan 2025 11:56:26 (4 days ago), resolved 14 Jan 2025 12:15:05 (4 days ago)

Minor Incident

Resolved

UK Tide App

UK Tide on the Web

Inbound Payments are being delayed.

These payments are being held in a queue and will soon go through normally.

Please check back here for updates on this issue.

For urgent queries, tap ‘Support’ in the app.

We apologise for any inconvenience you might experience at this time.

See all updates

UK Tide on the Web

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Error

Started 14 Jan 2025 11:56:26 (4 days ago), resolved 14 Jan 2025 12:15:05 (4 days ago)

Minor Incident

Resolved

UK Tide App

UK Tide on the Web

Inbound Payments are being delayed.

These payments are being held in a queue and will soon go through normally.

Please check back here for updates on this issue.

For urgent queries, tap ‘Support’ in the app.

We apologise for any inconvenience you might experience at this time.

See all updates

Tide Making Payments (UK)

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Tide New Member Sign-up (UK)

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Tide Member Support (UK)

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Tide Alternatives

Brex

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Brex Authentication

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SLA Violation Detected

Started 10 Dec 2024 00:55:50 (1 month ago), still ongoing

Minor Incident

Monitoring

Authentication

Some customers are experiencing an issue with Authentication. We are investigating and will update this page as we resolve the issue.

See all updates

See all

Airbase

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e-conomic

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EBANX

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PEX

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GoCardless

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Instant Bank Pay

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Temporary removal of Arbuthnot Latham United Kingdom from the list of institutions for Instant Bank Payments

Started 5 Jul 2024 13:14:32 (7 months ago), still ongoing

Incident without Impact

Identified

Instant Bank Pay

Arbuthnot Latham United Kingdom are experiencing an unplanned downtime. As a result, they will not appear on the list of institutions for Instant Bank Payments (on the payer’s side).

We are monitoring the situation and will update at the earliest.

See all updates

See all

Sage

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Brightpearl

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Brightpearl - Partial Outage

Started 18 Jul 2024 12:34:43 (6 months ago), still ongoing

Minor Incident

Investigating

Brightpearl

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

Routing Service

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Routing Service - Partial Outage

Started 28 Nov 2024 15:29:01 (2 months ago), still ongoing

Minor Incident

Investigating

Routing Service

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

See all

Taulia

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Tide Status

Real-time updates of Tide issues and outages

Tide status is Operational

UK Tide App

UK Tide on the Web

Active Incidents

Recently Resolved Incidents

Tide Outage Survival Guide

Tide Components

UK Tide App

UK Tide on the Web

Tide Making Payments (UK)

Tide New Member Sign-up (UK)

Tide Member Support (UK)

Tide Alternatives

Brex Authentication

Instant Bank Pay

Brightpearl

Routing Service

Commonly Used Together