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Active Incidents

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Recently Resolved Incidents

Upstream incident impacting CBA NPP transactions
Started 29 Nov 2025 04:50:54 (6 days ago), resolved 29 Nov 2025 07:19:50 (6 days ago)
Minor Incident
Resolved
External NPP Network

Azupay has identified that Commonwealth Bank of Australia (CTBAAUSNXXX) is currently experiencing an incident impacting Outbound NPP Payments, and are investigating if inbound transactions are also impacted.

Clients making outbound payments that are impacted will have recieved PA04 and AB01 error codes, and the payment will be in a FAILED status. Clients should review if they should re-attempt these transactions.

Incident Start Date/time: 29 Oct 2025 @ 3:05PM AEST Incident End Date/time: TBD A further update will be provided when more information is available.

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    Upstream incident impacting CBA NPP transactions
    Started 29 Nov 2025 04:50:54 (6 days ago), resolved 29 Nov 2025 07:19:50 (6 days ago)
    Minor Incident
    Resolved
    External NPP Network

    Azupay has identified that Commonwealth Bank of Australia (CTBAAUSNXXX) is currently experiencing an incident impacting Outbound NPP Payments, and are investigating if inbound transactions are also impacted.

    Clients making outbound payments that are impacted will have recieved PA04 and AB01 error codes, and the payment will be in a FAILED status. Clients should review if they should re-attempt these transactions.

    Incident Start Date/time: 29 Oct 2025 @ 3:05PM AEST Incident End Date/time: TBD A further update will be provided when more information is available.