Wealthsimple status is Operational

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Active Incidents

Account balance display & Trade issues
Started 26 Sep 2024 15:12:27 (2 months ago), still ongoing
Minor Incident
Identified
Trade and Orders

We're currently experiencing an issue that may cause account balances to appear incorrect, and may impact ability to trade. We're working on a fix and everything will be back to normal shortly.

Recently Resolved Incidents

No recent incidents

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    Account balance display & Trade issues
    Started 26 Sep 2024 15:12:27 (2 months ago), still ongoing
    Minor Incident
    Identified
    Trade and Orders

    We're currently experiencing an issue that may cause account balances to appear incorrect, and may impact ability to trade. We're working on a fix and everything will be back to normal shortly.

    Wealthsimple Trade

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    NEW: Payment registration, payTo payment initiation and account inquiries issues - [incident first identified 21 November /1:25PM in AEST/AEDT timezone])
    Started 21 Nov 2024 02:32:55 (6 hours ago), still ongoing
    Major Incident
    Monitoring
    External NPP Network

    We are aware of issues in processing payID registrations, account inquiries and payTo payment initiations. We are currently investigating the impact and will provide a detailed update as soon as one becomes available. This is an upstream issue with our banking partner and we are working with their team for a resolution as soon as possible.

    Payment Requests and Payments are not believed to currently be affected.

    Please do subscribe to our status page for the latest and most accurate information.

    We apologise for the inconvenience caused.

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    Home
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    Tasa elevada de errores en servicios de autorización
    Started 13 Aug 2024 21:16:22 (3 months ago), still ongoing
    Major Incident
    Identified
    Home
    Hefesto
    Lancehorn
    Billpocket (Android)
    Hydra
    More...

    Hemos sufrido una desconexión con el procesador de Pagos PROSA, derivado de una caída en los enlaces de comunicación, solo es posible procesar transacciones de American Express e internacionales, en tanto no se resuelva el incidente.

    Dashboard
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    Tasa elevada de errores en servicios de autorización
    Started 13 Aug 2024 21:16:22 (3 months ago), still ongoing
    Major Incident
    Identified
    Home
    Hefesto
    Lancehorn
    Billpocket (Android)
    Hydra
    More...

    Hemos sufrido una desconexión con el procesador de Pagos PROSA, derivado de una caída en los enlaces de comunicación, solo es posible procesar transacciones de American Express e internacionales, en tanto no se resuelva el incidente.

    See all
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