ProPay Status

ProPay Status

Real-time updates of ProPay issues and outages

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ProPay status is Operational

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Direct Credit Card and ACH Processing
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Websites, Mobile, and Card Readers
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Payment Facilitation - Global Payments API (GP API)
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Payment Facilitation - Cayan Genius
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Last updated 1 minute ago from official status page. Learn more

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Active Incidents

No active incidents

Recently Resolved Incidents

Chargeback Issue
Started 30 Apr 2026 17:08:47 (4 days ago), resolved 1 May 2026 16:02:43 (3 days ago)
Incident without Impact
Resolved
Direct Credit Card and ACH Processing
Websites, Mobile, and Card Readers
Payment Facilitation - Global Payments API (GP API)
Payment Facilitation - Cayan Genius

We are aware of an issue with the chargebacks. The Chargeback team is currently working with Development to resolve it. We will keep you posted as soon as there are updates.

See all updates

ProPay Outage Survival Guide

A step-by-step guide to help you survive a ProPay outage
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    ProPay Components

    ProPay Status

    ProPay

    Mon 27
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    Fri 1
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    now

    ProPay Production Processing Solutions

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    Fri 1
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    now
    Direct Credit Card and ACH Processing
    Mon 27
    Tue 28
    Wed 29
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    Fri 1
    Sat 2
    Sun 3
    now
    Chargeback Issue
    Started 30 Apr 2026 17:08:47 (4 days ago), resolved 1 May 2026 16:02:43 (3 days ago)
    Incident without Impact
    Resolved
    Direct Credit Card and ACH Processing
    Websites, Mobile, and Card Readers
    Payment Facilitation - Global Payments API (GP API)
    Payment Facilitation - Cayan Genius

    We are aware of an issue with the chargebacks. The Chargeback team is currently working with Development to resolve it. We will keep you posted as soon as there are updates.

    See all updates
    Websites, Mobile, and Card Readers
    Mon 27
    Tue 28
    Wed 29
    Thu 30
    Fri 1
    Sat 2
    Sun 3
    now
    Chargeback Issue
    Started 30 Apr 2026 17:08:47 (4 days ago), resolved 1 May 2026 16:02:43 (3 days ago)
    Incident without Impact
    Resolved
    Direct Credit Card and ACH Processing
    Websites, Mobile, and Card Readers
    Payment Facilitation - Global Payments API (GP API)
    Payment Facilitation - Cayan Genius

    We are aware of an issue with the chargebacks. The Chargeback team is currently working with Development to resolve it. We will keep you posted as soon as there are updates.

    See all updates
    Payment Facilitation - Heartland, Portico
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    Payment Facilitation - Global Payments API (GP API)
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    Thu 30
    Fri 1
    Sat 2
    Sun 3
    now
    Chargeback Issue
    Started 30 Apr 2026 17:08:47 (4 days ago), resolved 1 May 2026 16:02:43 (3 days ago)
    Incident without Impact
    Resolved
    Direct Credit Card and ACH Processing
    Websites, Mobile, and Card Readers
    Payment Facilitation - Global Payments API (GP API)
    Payment Facilitation - Cayan Genius

    We are aware of an issue with the chargebacks. The Chargeback team is currently working with Development to resolve it. We will keep you posted as soon as there are updates.

    See all updates
    Payment Facilitation - Cayan Genius
    Mon 27
    Tue 28
    Wed 29
    Thu 30
    Fri 1
    Sat 2
    Sun 3
    now
    Chargeback Issue
    Started 30 Apr 2026 17:08:47 (4 days ago), resolved 1 May 2026 16:02:43 (3 days ago)
    Incident without Impact
    Resolved
    Direct Credit Card and ACH Processing
    Websites, Mobile, and Card Readers
    Payment Facilitation - Global Payments API (GP API)
    Payment Facilitation - Cayan Genius

    We are aware of an issue with the chargebacks. The Chargeback team is currently working with Development to resolve it. We will keep you posted as soon as there are updates.

    See all updates
    Batch File Processing & Commissions
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    ProPay Production Supporting Solutions

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    xfer.propay.com - SFTP Reports
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    Bank Transfers
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    Phones
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    Regulatory Updates
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    ProPay Testing Environments

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    Integration TEST Environment
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    Chase Paymentech - Orbital Gateway
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    ProPay Integrated Gateways

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    Network Merchants
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    3rd Party Providers
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    Web Collect
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    Meritus
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    CyberSource
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    ProPay Alternatives

    Azupay

    Billpocket

    Npay

    EBANX

    PEX

    Wise

    Brex

    GoCardless

    Commonly Used Together

    TaxJar

    bexio AG

    Botkeeper

    SurePrep

    Avalara

    Qoyod

    Tallie

    TriNet

    Nmbrs

    Gini Smart Accounting

    Restaurant365

    SmartVault

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