ProPay status is Operational

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Direct Credit Card and ACH Processing
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xfer.propay.com - SFTP Reports
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

ProPay Reports Issue
Started 19 Sep 2025 13:47:18 (3 days ago), still ongoing
Incident without Impact
Monitoring
xfer.propay.com - SFTP Reports

We are aware of an issue affecting the delivery of some ProPay Reports. Our teams are working to correct the issue and will provide updates as they are available.

Recently Resolved Incidents

ProPay System Processing Issue
Started 16 Sep 2025 10:57:30 (6 days ago), resolved 16 Sep 2025 13:42:25 (6 days ago)
Incident without Impact
Resolved
Direct Credit Card and ACH Processing

We are aware of an issue that may be preventing some transactions from being processed. Our teams are working to resolve the issue as quickly as possible.

ProPay Outage Survival Guide

A step-by-step guide to help you survive a ProPay outage
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    ProPay Components

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    ProPay Production Processing Solutions

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    now
    Direct Credit Card and ACH Processing
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    ProPay System Processing Issue
    Started 16 Sep 2025 10:57:30 (6 days ago), resolved 16 Sep 2025 13:42:25 (6 days ago)
    Incident without Impact
    Resolved
    Direct Credit Card and ACH Processing

    We are aware of an issue that may be preventing some transactions from being processed. Our teams are working to resolve the issue as quickly as possible.

    Websites, Mobile, and Card Readers
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    Payment Facilitation - Heartland, Portico
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    Payment Facilitation - Global Payments API (GP API)
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    Batch File Processing & Commissions
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    Payment Facilitation - Cayan Genius
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    ProPay Production Supporting Solutions

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    xfer.propay.com - SFTP Reports
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    ProPay Reports Issue
    Started 19 Sep 2025 13:47:18 (3 days ago), still ongoing
    Incident without Impact
    Monitoring
    xfer.propay.com - SFTP Reports

    We are aware of an issue affecting the delivery of some ProPay Reports. Our teams are working to correct the issue and will provide updates as they are available.

    Bank Transfers
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    Phones
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    Regulatory Updates
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    ProPay Testing Environments

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    Chase Paymentech - Orbital Gateway
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    Integration TEST Environment
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    Network Merchants
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    ProPay Integrated Gateways

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    3rd Party Providers
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    Web Collect
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    Meritus
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    CyberSource
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