
ProPay Status
Real-time updates of ProPay issues and outages
ProPay status is Operational
Direct Credit Card and ACH Processing
Integration TEST Environment
Active Incidents
No active incidents
Recently Resolved Incidents
The ProPay Partner Integration (Test) Environment is currently unavailable, pending the application of necessary security updates.
We appreciate your patience in this regard, and apologize for the unexpected downtime.
We will update this post promptly once the integration environment is available once more.
ACH Payment transactions were delayed in submission to NACHA for 7/9/2025 for US ProPay Direct merchants. This effect of this delay is that some ACH payments made to ProPay merchants 7/8 and 7/9 were not debited from payer's bank accounts today, and will be debited tomorrow. Merchants were already funded for the proceeds of the ACH Payment transaction activity, but may receive inquiries from payers whose funds were not debited as expected.
ProPay Outage Survival Guide
ProPay Components
ProPay Production Processing Solutions
Direct Credit Card and ACH Processing
ACH Payment transactions were delayed in submission to NACHA for 7/9/2025 for US ProPay Direct merchants. This effect of this delay is that some ACH payments made to ProPay merchants 7/8 and 7/9 were not debited from payer's bank accounts today, and will be debited tomorrow. Merchants were already funded for the proceeds of the ACH Payment transaction activity, but may receive inquiries from payers whose funds were not debited as expected.
Websites, Mobile, and Card Readers
Payment Facilitation - Heartland, Portico
Payment Facilitation - Global Payments API (GP API)
Batch File Processing & Commissions
Payment Facilitation - Cayan Genius
ProPay Production Supporting Solutions
xfer.propay.com - SFTP Reports
Bank Transfers
Phones
Regulatory Updates
ProPay Testing Environments
Integration TEST Environment
The ProPay Partner Integration (Test) Environment is currently unavailable, pending the application of necessary security updates.
We appreciate your patience in this regard, and apologize for the unexpected downtime.
We will update this post promptly once the integration environment is available once more.