ProPay status is Operational

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Direct Credit Card and ACH Processing
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Websites, Mobile, and Card Readers
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Integration TEST Environment
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Last updated 1 minute ago from official status page. Learn more

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Active Incidents

No active incidents

Recently Resolved Incidents

ProPay Feature Issue - Partner Portal
Started 29 Oct 2026 17:51:54 (3 days ago), resolved 29 Oct 2026 22:46:43 (3 days ago)
Minor Incident
Resolved
Direct Credit Card and ACH Processing
Websites, Mobile, and Card Readers

Our teams are aware of an issue with a ProPay feature. We are working to identify and address it as soon as possible. We will provide updates as additional information is available.

ProPay System Processing Issue
Started 29 Oct 2026 20:30:19 (3 days ago), resolved 29 Oct 2026 20:30:19 (3 days ago)
Major Incident
Resolved
Direct Credit Card and ACH Processing

We are aware of an issue that is preventing some transactions from being processed. Our teams are working to resolve the issue as quickly as possible.

ProPay Feature Issue - Sandbox Environment
Started 28 Oct 2026 17:35:47 (4 days ago), resolved 28 Oct 2026 18:54:42 (4 days ago)
Major Incident
Resolved
Integration TEST Environment
Direct Credit Card and ACH Processing
Websites, Mobile, and Card Readers

Our teams are aware of an issue with a ProPay feature. We are working to identify and address it as soon as possible. We will provide updates as additional information is available.

ProPay Outage Survival Guide

A step-by-step guide to help you survive a ProPay outage
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    ProPay Components

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    ProPay Production Processing Solutions

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    Direct Credit Card and ACH Processing
    Sun 25
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    ProPay Feature Issue - Sandbox Environment
    Started 28 Oct 2026 17:35:47 (4 days ago), resolved 28 Oct 2026 18:54:42 (4 days ago)
    Major Incident
    Resolved
    Integration TEST Environment
    Direct Credit Card and ACH Processing
    Websites, Mobile, and Card Readers

    Our teams are aware of an issue with a ProPay feature. We are working to identify and address it as soon as possible. We will provide updates as additional information is available.

    ProPay Feature Issue - Partner Portal
    Started 29 Oct 2026 17:51:54 (3 days ago), resolved 29 Oct 2026 22:46:43 (3 days ago)
    Minor Incident
    Resolved
    Direct Credit Card and ACH Processing
    Websites, Mobile, and Card Readers

    Our teams are aware of an issue with a ProPay feature. We are working to identify and address it as soon as possible. We will provide updates as additional information is available.

    ProPay System Processing Issue
    Started 29 Oct 2026 20:30:19 (3 days ago), resolved 29 Oct 2026 20:30:19 (3 days ago)
    Major Incident
    Resolved
    Direct Credit Card and ACH Processing

    We are aware of an issue that is preventing some transactions from being processed. Our teams are working to resolve the issue as quickly as possible.

    Websites, Mobile, and Card Readers
    Sun 25
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    Tue 27
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    Thu 29
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    now
    ProPay Feature Issue - Sandbox Environment
    Started 28 Oct 2026 17:35:47 (4 days ago), resolved 28 Oct 2026 18:54:42 (4 days ago)
    Major Incident
    Resolved
    Integration TEST Environment
    Direct Credit Card and ACH Processing
    Websites, Mobile, and Card Readers

    Our teams are aware of an issue with a ProPay feature. We are working to identify and address it as soon as possible. We will provide updates as additional information is available.

    ProPay Feature Issue - Partner Portal
    Started 29 Oct 2026 17:51:54 (3 days ago), resolved 29 Oct 2026 22:46:43 (3 days ago)
    Minor Incident
    Resolved
    Direct Credit Card and ACH Processing
    Websites, Mobile, and Card Readers

    Our teams are aware of an issue with a ProPay feature. We are working to identify and address it as soon as possible. We will provide updates as additional information is available.

    Payment Facilitation - Heartland, Portico
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    now
    Payment Facilitation - Global Payments API (GP API)
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    Batch File Processing & Commissions
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    Payment Facilitation - Cayan Genius
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    now

    ProPay Production Supporting Solutions

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    xfer.propay.com - SFTP Reports
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    Bank Transfers
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    Phones
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    Regulatory Updates
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    ProPay Testing Environments

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    Integration TEST Environment
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    ProPay Feature Issue - Sandbox Environment
    Started 28 Oct 2026 17:35:47 (4 days ago), resolved 28 Oct 2026 18:54:42 (4 days ago)
    Major Incident
    Resolved
    Integration TEST Environment
    Direct Credit Card and ACH Processing
    Websites, Mobile, and Card Readers

    Our teams are aware of an issue with a ProPay feature. We are working to identify and address it as soon as possible. We will provide updates as additional information is available.

    Chase Paymentech - Orbital Gateway
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    ProPay Integrated Gateways

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    Network Merchants
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    Web Collect
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    3rd Party Providers
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    Meritus
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    CyberSource
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    Stay ahead of ProPay outages
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