ProPay status is Operational

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Websites, Mobile, and Card Readers
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

No active incidents

Recently Resolved Incidents

ProPay Feature Issue - Epay.propay.com
Started 19 Nov 2024 18:56:05 (2 days ago), resolved 19 Nov 2024 19:14:35 (2 days ago)
Major Incident
Resolved
Websites, Mobile, and Card Readers

Our teams are aware of an issue with logging into our website. We are working to identify and address it as soon as possible. We will provide updates as additional information is available.

ProPay Outage Survival Guide

A step-by-step guide to help you survive a ProPay outage
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    ProPay Components

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    ProPay Production Processing Solutions

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    Credit Card and ACH Processing
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    Websites, Mobile, and Card Readers
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    ProPay Feature Issue - Epay.propay.com
    Started 19 Nov 2024 18:56:05 (2 days ago), resolved 19 Nov 2024 19:14:35 (2 days ago)
    Major Incident
    Resolved
    Websites, Mobile, and Card Readers

    Our teams are aware of an issue with logging into our website. We are working to identify and address it as soon as possible. We will provide updates as additional information is available.

    ProPay Production Supporting Solutions

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    xfer.propay.com - SFTP Reports
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    Batch File Processing & Commissions
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    Bank Transfers
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    Phones
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    Regulatory Updates
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    ProPay Testing Environments

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    Integration TEST Environment
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    ProPay Integrated Gateways

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    Chase Paymentech - Orbital Gateway
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    Network Merchants
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    Web Collect
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    Meritus
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    CyberSource
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    Other 3rd Party Gateways
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    ProPay Alternatives

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    Azupay api

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    Azupay External NPP Network

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    NEW: Payment registration, payTo payment initiation and account inquiries issues - [incident first identified 21 November /1:25PM in AEST/AEDT timezone])
    Started 21 Nov 2024 02:32:55 (6 hours ago), still ongoing
    Major Incident
    Identified
    External NPP Network

    We are aware of issues in processing payID registrations, account inquiries and payTo payment initiations. We are currently investigating the impact and will provide a detailed update as soon as one becomes available. This is an upstream issue with our banking partner and we are working with their team for a resolution as soon as possible.

    Payment Requests and Payments are not believed to currently be affected.

    Please do subscribe to our status page for the latest and most accurate information.

    We apologise for the inconvenience caused.

    See all
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    Home
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    Tasa elevada de errores en servicios de autorización
    Started 13 Aug 2024 21:16:22 (3 months ago), still ongoing
    Major Incident
    Identified
    Home
    Hefesto
    Lancehorn
    Billpocket (Android)
    Hydra
    More...

    Hemos sufrido una desconexión con el procesador de Pagos PROSA, derivado de una caída en los enlaces de comunicación, solo es posible procesar transacciones de American Express e internacionales, en tanto no se resuelva el incidente.

    Dashboard
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    Tasa elevada de errores en servicios de autorización
    Started 13 Aug 2024 21:16:22 (3 months ago), still ongoing
    Major Incident
    Identified
    Home
    Hefesto
    Lancehorn
    Billpocket (Android)
    Hydra
    More...

    Hemos sufrido una desconexión con el procesador de Pagos PROSA, derivado de una caída en los enlaces de comunicación, solo es posible procesar transacciones de American Express e internacionales, en tanto no se resuelva el incidente.

    See all
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    Instant Bank Pay
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    Temporary removal of Arbuthnot Latham United Kingdom from the list of institutions for Instant Bank Payments
    Started 5 Jul 2024 13:14:32 (5 months ago), still ongoing
    Incident without Impact
    Identified
    Instant Bank Pay

    Arbuthnot Latham United Kingdom are experiencing an unplanned downtime. As a result, they will not appear on the list of institutions for Instant Bank Payments (on the payer’s side).

    We are monitoring the situation and will update at the earliest.

    See all