Jira Status

Investigating: We are investigating cases of degraded performance for Jira Work Management, Jira Service Management, and Jira Cloud customers. We are currently investigating it and will provide more details within the next 30 minutes.

Resolved: Our team has identified the issue causing problems with Assets loading within JSM and Jira and applied a fix. Assets are now functioning as expected across our products.

Investigating: We are aware of some users experiencing an error such as 'there is a problem loading the objects' when attempting to view Assets in JSM and Jira. Our team is looking into this issue with urgency.

Investigating: We are aware of some users in some regions experiencing an error such as 'there is a problem loading the objects' when attempting to view Assets in Jira. Our team is looking into this issue with urgency.

Resolved: Between 3:30 UTC to 23:00 UTC April 16, 2025, we experienced an issue with loading certain Jira Dashboard widgets for Jira Work Management, Jira Service Management, Jira, and Jira Product Discovery. The issue has been resolved and the service is operating normally.

Identified: We continue to work on resolving the issue with loading certain Jira Dashboard widgets for for Jira Work Management, Jira Service Management, Jira, and Jira Product Discovery. We have identified the root cause and are currently deploying fixes. We expect to complete the deployments by 23:00 UTC.

Identified: We continue to work on resolving the issue with loading certain Jira Dashboard widgets for for Jira Work Management, Jira Service Management, Jira, and Jira Product Discovery. We have identified the root cause and expect recovery shortly. We will provide another update at 22:00 UTC.

Identified: We continue to work on resolving the issue with loading certain Jira Dashboard widgets for for Jira Work Management, Jira Service Management, Jira, and Jira Product Discovery. We have identified the root cause and expect recovery shortly. We will provide another update at 22:00 UTC.

Identified: We continue to work on resolving the issue with loading certain Jira Dashboard widgets for Jira Work Management, Jira Service Management, and Jira Product Discovery. We have identified the root cause and expect recovery shortly. We will provide another update at 19:00 UTC.

Investigating: We are continuing to investigate this issue.

Investigating: We are aware of users experiencing issues attempting to load Jira Dashboard widgets. Our team is investigating this issue with urgency.

Resolved: Between 02:00 UTC to 16:30 UTC April 18, 2025, the sprint field was not visible in issue view and Issue Search / filters were showing empty for the sprint field cell for some Jira customers. The empty sprint field cell issue was mitigated and appearing normally at 08:30 UTC and the issue view impact was mitigated at 16:30 UTC on April 18, 2025

The root cause was a recent code change that caused field to disappear. We have deployed a hotfix to mitigate the issue and have verified that the services have recovered. The conditions that cause the bugs have been addressed and we’re actively working on a permanent fix. The issues have been resolved and the service is operating normally.

Identified: We are investigating an issue with Sprint field is not visible in issue view. Issue search / filters are showing empty for the sprint field cell for all Jira Software customers. We have identified the root cause and expect recovery shortly.

Investigating: We are investigating cases of degraded performance for Jira Work Management, Jira Service Management, and Jira Cloud customers. We are currently investigating it and will provide more details within the next 30 minutes.

Investigating: We are investigating cases of degraded performance for Jira Work Management, Jira Service Management, and Jira Cloud customers. We are currently investigating it and will provide more details within the next 30 minutes.

Investigating: We are investigating cases of degraded performance for Jira Work Management, Jira Service Management, and Jira Cloud customers. We are currently investigating it and will provide more details within the next 30 minutes.

Investigating: We are investigating cases of degraded performance for Jira Work Management, Jira Service Management, and Jira Cloud customers. We are currently investigating it and will provide more details within the next 30 minutes.

Investigating: We are investigating cases of degraded performance for Jira Work Management, Jira Service Management, and Jira Cloud customers. We are currently investigating it and will provide more details within the next 30 minutes.

Investigating: We are investigating cases of degraded performance for Jira Work Management, Jira Service Management, and Jira Cloud customers. We are currently investigating it and will provide more details within the next 30 minutes.

Investigating: We are investigating cases of degraded performance for Jira Work Management, Jira Service Management, and Jira Cloud customers. We are currently investigating it and will provide more details within the next 30 minutes.

Investigating: We are investigating cases of degraded performance for Jira Work Management, Jira Service Management, and Jira Cloud customers. We are currently investigating it and will provide more details within the next 30 minutes.

Investigating: We are investigating cases of degraded performance for Jira Work Management, Jira Service Management, and Jira Cloud customers. We are currently investigating it and will provide more details within the next 30 minutes.

Investigating: We are investigating cases of degraded performance for Jira Work Management, Jira Service Management, and Jira Cloud customers. We are currently investigating it and will provide more details within the next 30 minutes.