Jira Status

Resolved: Between 2024-09-09 11:06 UTC to 2024-09-12 10:24 UTC, we experienced elevated error rates for Jira issue creation for Jira Cloud. The issue has been resolved and the service is operating normally.

Identified: We continue to work on resolving the Jira issue creation function for Jira Cloud. We have identified the root cause and expect recovery shortly.

Investigating: We are investigating an issue with creating Jira issues that is impacting some Jira Cloud customers. We will provide more details within the next hour.

Resolved: This issue has been resolved.

Identified: Earlier today, we experienced issues with Automation. The issue has been resolved for Jira Service Management and Jira, we are working on fixing the issue for Confluence.

Investigating: We are investigating an issue with Automation that is impacting Confluence, Jira, and Jira Service Management cloud customers. You might see the following issues:

• Affected customers won't see any of the previously configured Automation rules
• These automation rules are not executing at the moment

We are actively working on this and will provide more details shortly.

Resolved: This issue has been resolved.

Monitoring: We have identified the root cause and the issue appears to be resolved.

Investigating: Users attempting to sign up are encountering reCaptcha errors that are preventing a successful signup.

Resolved: This incident has been resolved.

Identified: Jira customers won't be able to install apps from pages other than embedded marketplace. Impacted customers are requested to please go to 'apps' menu followed by 'explore more apps' option to go to the embedded marketplace, and from there they can search the app and install it.

Resolved: We have observed cases of delayed notifications for a small no. of Jira Service Management and Jira Cloud customers. We believe the problem is resolved now. Delayed messages should arrive in the coming hours.