Jira Status
Real-time updates of Jira issues and outages
Jira status is Minor Service Outage
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Active Incidents
Jira and JSM customers using Microsoft OAuth for automatic creation of Jira tickets from email were unable to read email. This is now fixed and functional for all new incoming email processing.
The impacted customers during the incident period need to re-authorise the Microsoft mail server to restore and below are the instructions.
To re-authorise an incoming Microsoft mail server:
Login in Jira as Admin Select > System Select Mail > Incoming Mail. Select Edit incoming mail server. Select re-authorise .
Enter your Microsoft credentials to continue using your Microsoft mail server.
Recently Resolved Incidents
No recent incidents
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Automation for Jira
Jira and JSM customers using Microsoft OAuth for automatic creation of Jira tickets from email were unable to read email. This is now fixed and functional for all new incoming email processing.
The impacted customers during the incident period need to re-authorise the Microsoft mail server to restore and below are the instructions.
To re-authorise an incoming Microsoft mail server:
Login in Jira as Admin Select > System Select Mail > Incoming Mail. Select Edit incoming mail server. Select re-authorise .
Enter your Microsoft credentials to continue using your Microsoft mail server.