Chargebee status is Operational

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BlueSnap
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now
Admin Console (EU)
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now
Avalara
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

No active incidents

Recently Resolved Incidents

BlueSnap Service Degradation
Started 17 Jan 2025 04:45:52 (1 day ago), resolved 17 Jan 2025 16:42:49 (12 hours ago)
Minor Incident
Resolved
BlueSnap

We have identified an issue outside our platform, resulting in an elevated error rate for the BlueSnap payment processor, starting at 2025-01-16 10:30 PST. BlueSnap's technical teams are working on the resolution.

For more details, please follow BlueSnap's official Update: https://status.bluesnap.com/incidents/267281

Intermittent Login Issues in EU Region
Started 15 Jan 2025 11:44:59 (3 days ago), resolved 15 Jan 2025 12:49:56 (3 days ago)
Minor Incident
Resolved
Admin Console (EU)

We are currently experiencing intermittent login issues for users accessing the Chargebee application in the EU region (https://app.eu.chargebee.com). Our team is investigating the issue and working to resolve it.

Avalara Service Degradation
Started 13 Jan 2025 08:12:57 (5 days ago), resolved 13 Jan 2025 08:18:24 (5 days ago)
Minor Incident
Resolved
Avalara

We have identified an issue outside of our platform resulting in an elevated error rate for Avalara (Tax Calculation Service), starting at 07:35 UTC. Avalara technical teams are working on the resolution.

For more details, please follow Avalara's official Update: https://status.avalara.com/incidents/4pf3t8zrn0sz

Chargebee Outage Survival Guide

A step-by-step guide to help you survive a Chargebee outage
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    Chargebee Components

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    Chargebee API Endpoints

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    API (US)
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    API (EU)
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    API (AU)
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    Chargebee Checkout

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    Checkout (US)
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    Checkout (EU)
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    Checkout (AU)
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    Chargebee Webhooks

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    Webhooks (US)
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    Webhooks (EU)
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    Webhooks (AU)
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    Chargebee Email Notifications

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    Email Notifications (US)
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    Email Notifications (EU)
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    Email Notifications (AU)
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    Chargebee Payment Gateway Processing

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    now
    Chargebee Test Gateway (US)
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    now
    Chargebee Test Gateway (EU)
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    now
    Chargebee Test Gateway (AU)
    Sat 11
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    now
    Braintree Gateway API
    Sat 11
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    now
    Spreedly Core Secondary API
    Sat 11
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    now
    Spreedly Core Transactional API
    Sat 11
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    now
    Stripe API
    Sat 11
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    now
    Authorize.net
    Sat 11
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    now
    Razorpay
    Sat 11
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    Mon 13
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    now
    PayPal Payment Services
    Sat 11
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    now
    Adyen
    Sat 11
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    Checkout.com
    Sat 11
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    GoCardless
    Sat 11
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    Mollie
    Sat 11
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    Global Payments
    Sat 11
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    now
    QuickBooks Payments
    Sat 11
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    Pin Payments
    Sat 11
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    Moneris
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    BlueSnap
    Sat 11
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    BlueSnap Service Degradation
    Started 17 Jan 2025 04:45:52 (1 day ago), resolved 17 Jan 2025 16:42:49 (12 hours ago)
    Minor Incident
    Resolved
    BlueSnap

    We have identified an issue outside our platform, resulting in an elevated error rate for the BlueSnap payment processor, starting at 2025-01-16 10:30 PST. BlueSnap's technical teams are working on the resolution.

    For more details, please follow BlueSnap's official Update: https://status.bluesnap.com/incidents/267281

    eWay Rapid
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    Worldpay
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    Elavon
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    BluePay
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    Sage Pay
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    Paymill
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    Bambora
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    Cybersource EU
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    Bank of America
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    NMI Payment Gateway
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    payFURL Platform
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    Chargebee UI

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    now
    Admin Console (US)
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    now
    Admin Console (EU)
    Sat 11
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    now
    Intermittent Login Issues in EU Region
    Started 15 Jan 2025 11:44:59 (3 days ago), resolved 15 Jan 2025 12:49:56 (3 days ago)
    Minor Incident
    Resolved
    Admin Console (EU)

    We are currently experiencing intermittent login issues for users accessing the Chargebee application in the EU region (https://app.eu.chargebee.com). Our team is investigating the issue and working to resolve it.

    Admin Console (AU)
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    now

    Chargebee Self-Serve Portal

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    now
    Self-Serve Portal (US)
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    now
    Self-Serve Portal (EU)
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    Self-Serve Portal (AU)
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    now

    Chargebee Mobile Subscriptions

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    now
    Apple Store
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    Google Play
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    Chargebee Identity and Access Management

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    now
    IAM (US)
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    IAM (EU)
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    IAM (AU)
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    Chargebee Reports And Analytics

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    Dashboard (US)
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    Dashboard (EU)
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    Dashboard (AU)
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    Chargebee Third Party Integrations

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    Salesforce
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    now
    HubSpot
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    now
    Pipedrive
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    now
    HubSpot Quote-to-Cash
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    QuickBooks
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    Xero
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    now
    Sage Intacct
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    now
    Oracle NetSuite
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    now
    Avalara
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    Avalara Service Degradation
    Started 13 Jan 2025 08:12:57 (5 days ago), resolved 13 Jan 2025 08:18:24 (5 days ago)
    Minor Incident
    Resolved
    Avalara

    We have identified an issue outside of our platform resulting in an elevated error rate for Avalara (Tax Calculation Service), starting at 07:35 UTC. Avalara technical teams are working on the resolution.

    For more details, please follow Avalara's official Update: https://status.avalara.com/incidents/4pf3t8zrn0sz

    TaxJar
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    Anrok
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    Vertex
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    now
    Slack Apps/Integrations/APIs
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    now
    VAT Information Exchange System (VIES)
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    Chargebee RevRec

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    Accounting Services
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    Reporting and Analytics
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    RevRec Portal
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    Chargebee Receivables

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    Receivables UI
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    Receivables API
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    Chargebee Retention

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    Customer Portal
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    Retention API
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    Chargebee Alternatives

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    Brex Authentication

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    SLA Violation Detected
    Started 10 Dec 2024 00:55:50 (1 month ago), still ongoing
    Minor Incident
    Monitoring
    Authentication

    Some customers are experiencing an issue with Authentication. We are investigating and will update this page as we resolve the issue.

    See all
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    Instant Bank Pay
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    Temporary removal of Arbuthnot Latham United Kingdom from the list of institutions for Instant Bank Payments
    Started 5 Jul 2024 13:14:32 (7 months ago), still ongoing
    Incident without Impact
    Identified
    Instant Bank Pay

    Arbuthnot Latham United Kingdom are experiencing an unplanned downtime. As a result, they will not appear on the list of institutions for Instant Bank Payments (on the payer’s side).

    We are monitoring the situation and will update at the earliest.

    See all
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