Chargebee status is Operational

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BlueSnap
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Admin Console (EU)
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

No active incidents

Recently Resolved Incidents

BlueSnap Service Degradation
Started 17 Jan 2025 04:45:52 (4 days ago), resolved 17 Jan 2025 16:42:49 (3 days ago)
Minor Incident
Resolved
BlueSnap

We have identified an issue outside our platform, resulting in an elevated error rate for the BlueSnap payment processor, starting at 2025-01-16 10:30 PST. BlueSnap's technical teams are working on the resolution.

For more details, please follow BlueSnap's official Update: https://status.bluesnap.com/incidents/267281

Intermittent Login Issues in EU Region
Started 15 Jan 2025 11:44:59 (6 days ago), resolved 15 Jan 2025 12:49:56 (6 days ago)
Minor Incident
Resolved
Admin Console (EU)

We are currently experiencing intermittent login issues for users accessing the Chargebee application in the EU region (https://app.eu.chargebee.com). Our team is investigating the issue and working to resolve it.

Chargebee Outage Survival Guide

A step-by-step guide to help you survive a Chargebee outage
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    Chargebee Components

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    Chargebee API Endpoints

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    API (US)
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    API (EU)
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    API (AU)
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    Chargebee Checkout

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    Checkout (US)
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    Checkout (EU)
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    Checkout (AU)
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    Chargebee Webhooks

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    Webhooks (US)
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    Webhooks (EU)
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    Webhooks (AU)
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    Chargebee Email Notifications

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    Email Notifications (US)
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    Email Notifications (EU)
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    Email Notifications (AU)
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    Chargebee Payment Gateway Processing

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    Chargebee Test Gateway (US)
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    Chargebee Test Gateway (EU)
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    Chargebee Test Gateway (AU)
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    Braintree Gateway API
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    Spreedly Core Secondary API
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    Spreedly Core Transactional API
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    Stripe API
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    Authorize.net
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    Razorpay
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    PayPal Payment Services
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    Adyen
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    Checkout.com
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    GoCardless
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    Mollie
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    Global Payments
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    QuickBooks Payments
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    Pin Payments
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    Moneris
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    BlueSnap
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    BlueSnap Service Degradation
    Started 17 Jan 2025 04:45:52 (4 days ago), resolved 17 Jan 2025 16:42:49 (3 days ago)
    Minor Incident
    Resolved
    BlueSnap

    We have identified an issue outside our platform, resulting in an elevated error rate for the BlueSnap payment processor, starting at 2025-01-16 10:30 PST. BlueSnap's technical teams are working on the resolution.

    For more details, please follow BlueSnap's official Update: https://status.bluesnap.com/incidents/267281

    eWay Rapid
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    Worldpay
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    Elavon
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    BluePay
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    Sage Pay
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    Paymill
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    Bambora
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    Cybersource EU
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    Bank of America
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    NMI Payment Gateway
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    payFURL Platform
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    Chargebee UI

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    Admin Console (US)
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    Admin Console (EU)
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    Intermittent Login Issues in EU Region
    Started 15 Jan 2025 11:44:59 (6 days ago), resolved 15 Jan 2025 12:49:56 (6 days ago)
    Minor Incident
    Resolved
    Admin Console (EU)

    We are currently experiencing intermittent login issues for users accessing the Chargebee application in the EU region (https://app.eu.chargebee.com). Our team is investigating the issue and working to resolve it.

    Admin Console (AU)
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    Chargebee Self-Serve Portal

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    Self-Serve Portal (US)
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    Self-Serve Portal (EU)
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    Self-Serve Portal (AU)
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    Chargebee Mobile Subscriptions

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    Apple Store
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    Google Play
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    Chargebee Identity and Access Management

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    IAM (US)
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    IAM (EU)
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    IAM (AU)
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    Chargebee Reports And Analytics

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    Dashboard (US)
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    Dashboard (EU)
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    Dashboard (AU)
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    Chargebee Third Party Integrations

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    Salesforce
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    HubSpot
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    Pipedrive
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    HubSpot Quote-to-Cash
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    QuickBooks
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    Xero
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    Sage Intacct
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    Oracle NetSuite
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    Avalara
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    TaxJar
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    Anrok
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    Vertex
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    Slack Apps/Integrations/APIs
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    VAT Information Exchange System (VIES)
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    Chargebee RevRec

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    Accounting Services
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    Reporting and Analytics
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    RevRec Portal
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    Chargebee Receivables

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    Receivables UI
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    Receivables API
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    Chargebee Retention

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    Customer Portal
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    Retention API
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    Chargebee Alternatives

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    Brex Authentication

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    SLA Violation Detected
    Started 10 Dec 2024 00:55:50 (1 month ago), still ongoing
    Minor Incident
    Monitoring
    Authentication

    Some customers are experiencing an issue with Authentication. We are investigating and will update this page as we resolve the issue.

    See all
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    Instant Bank Pay
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    Temporary removal of Arbuthnot Latham United Kingdom from the list of institutions for Instant Bank Payments
    Started 5 Jul 2024 13:14:32 (7 months ago), still ongoing
    Incident without Impact
    Identified
    Instant Bank Pay

    Arbuthnot Latham United Kingdom are experiencing an unplanned downtime. As a result, they will not appear on the list of institutions for Instant Bank Payments (on the payer’s side).

    We are monitoring the situation and will update at the earliest.

    See all
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