Chargebee Status
Real-time updates of Chargebee issues and outages
Chargebee status is Operational
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API (US)
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Active Incidents
No active incidents
Recently Resolved Incidents
Service Degradation: Location Validation Service Issues
Started 8 Jan 2026 20:21:47 (7 days ago), resolved 8 Jan 2026 20:53:28 (7 days ago)
Minor Incident
Resolved
API (US)
API (EU)
API (AU)
We are investigating an issue affecting merchants who have Location Validation enabled in their Chargebee settings. Impacted users may experience 5xx errors or failures when attempting to create subscriptions and perform other related API operations. We are working with our third-party provider to resolve this.
We recommend temporarily disabling the Location Validation option in your Tax Configuration settings.
Reference Guide - https://www.chargebee.com/docs/billing/2.0/taxes/eu-vat
Chargebee Outage Survival Guide
A step-by-step guide to help you survive a Chargebee outage
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Chargebee Components
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Chargebee API Endpoints
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API (US)
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Service Degradation: Location Validation Service Issues
Started 8 Jan 2026 20:21:47 (7 days ago), resolved 8 Jan 2026 20:53:28 (7 days ago)
Minor Incident
Resolved
API (US)
API (EU)
API (AU)
We are investigating an issue affecting merchants who have Location Validation enabled in their Chargebee settings. Impacted users may experience 5xx errors or failures when attempting to create subscriptions and perform other related API operations. We are working with our third-party provider to resolve this.
We recommend temporarily disabling the Location Validation option in your Tax Configuration settings.
Reference Guide - https://www.chargebee.com/docs/billing/2.0/taxes/eu-vat
API (EU)
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Service Degradation: Location Validation Service Issues
Started 8 Jan 2026 20:21:47 (7 days ago), resolved 8 Jan 2026 20:53:28 (7 days ago)
Minor Incident
Resolved
API (US)
API (EU)
API (AU)
We are investigating an issue affecting merchants who have Location Validation enabled in their Chargebee settings. Impacted users may experience 5xx errors or failures when attempting to create subscriptions and perform other related API operations. We are working with our third-party provider to resolve this.
We recommend temporarily disabling the Location Validation option in your Tax Configuration settings.
Reference Guide - https://www.chargebee.com/docs/billing/2.0/taxes/eu-vat
API (AU)
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Service Degradation: Location Validation Service Issues
Started 8 Jan 2026 20:21:47 (7 days ago), resolved 8 Jan 2026 20:53:28 (7 days ago)
Minor Incident
Resolved
API (US)
API (EU)
API (AU)
We are investigating an issue affecting merchants who have Location Validation enabled in their Chargebee settings. Impacted users may experience 5xx errors or failures when attempting to create subscriptions and perform other related API operations. We are working with our third-party provider to resolve this.
We recommend temporarily disabling the Location Validation option in your Tax Configuration settings.
Reference Guide - https://www.chargebee.com/docs/billing/2.0/taxes/eu-vat
Chargebee Checkout
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Checkout (EU)
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Checkout (AU)
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Chargebee Webhooks
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Webhooks (US)
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Webhooks (EU)
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Webhooks (AU)
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Chargebee Email Notifications
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Email Notifications (US)
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Email Notifications (AU)
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Chargebee Payment Gateway Processing
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Chargebee Test Gateway (US)
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Chargebee Test Gateway (EU)
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Chargebee Test Gateway (AU)
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Braintree Gateway API
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Spreedly Core Secondary API
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Spreedly Core Transactional API
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Stripe API
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Authorize.net
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Razorpay
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PayPal Payment Services
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Adyen
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Checkout.com
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GoCardless
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Mollie
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Global Payments
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QuickBooks Payments
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Pin Payments
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Moneris
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BlueSnap
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eWay Rapid
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Worldpay
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Elavon
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BluePay
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Sage Pay
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Paymill
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Bambora
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Cybersource EU
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Bank of America
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NMI Payment Gateway
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payFURL Platform
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Chargebee UI
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Admin Console (US)
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Admin Console (EU)
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Admin Console (AU)
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Chargebee Self-Serve Portal
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Self-Serve Portal (US)
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Self-Serve Portal (EU)
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Self-Serve Portal (AU)
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Chargebee Mobile Subscriptions
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Apple Store
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Google Play
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Chargebee Identity and Access Management
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IAM (US)
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IAM (EU)
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IAM (AU)
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Chargebee Reports And Analytics
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Dashboard (US)
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Dashboard (EU)
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Dashboard (AU)
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Chargebee Third Party Integrations
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Salesforce
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HubSpot
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Pipedrive
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HubSpot Quote-to-Cash
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QuickBooks
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Xero
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Sage Intacct
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Oracle NetSuite
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Avalara
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TaxJar
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Anrok
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Vertex
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Slack Apps/Integrations/APIs
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VAT Information Exchange System (VIES)
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HMRC VAT Validation Services
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Chargebee RevRec
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Accounting Services
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Reporting and Analytics
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RevRec Portal
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Chargebee Receivables
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Receivables UI
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Receivables API
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Chargebee Retention
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Customer Portal
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Retention API
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