
Chargebee Status
Real-time updates of Chargebee issues and outages
Chargebee status is Operational
API (US)
API (EU)
API (AU)
Checkout (US)
Checkout (EU)
Checkout (AU)
Webhooks (US)
Active Incidents
No active incidents
Recently Resolved Incidents
We have identified an issue outside of our platform resulting in higher error rates for transactions processed through Adyen. For more details - https://status.adyen.com/incident-history#2025
We’re aware that Chargebee customers may have received a recent email from Chargebee ([email protected]) regarding a certificate update. We want to confirm that the email was an authentic communication from Chargebee.
Our team is currently reviewing the distribution list to ensure that future communications reach only the intended recipients and are as relevant as possible.
There is no security or phishing concern associated with this communication, all emails were sent from our verified Chargebee systems. We appreciate your understanding as we review this further.
We faced temporary login issues while accessing the Chargebee Admin Portal, and the issue has now been resolved. We apologize for any disruption this may have caused.
We are currently experiencing a service interruption due to an ongoing AWS outage. Our team is working with AWS to restore full access as soon as possible. For more details - https://health.aws.amazon.com/health/status
We sincerely appreciate your patience and understanding during this time.
Chargebee Outage Survival Guide
Chargebee Components
Chargebee API Endpoints
API (US)
We are currently experiencing a service interruption due to an ongoing AWS outage. Our team is working with AWS to restore full access as soon as possible. For more details - https://health.aws.amazon.com/health/status
We sincerely appreciate your patience and understanding during this time.
API (EU)
We are currently experiencing a service interruption due to an ongoing AWS outage. Our team is working with AWS to restore full access as soon as possible. For more details - https://health.aws.amazon.com/health/status
We sincerely appreciate your patience and understanding during this time.
API (AU)
We are currently experiencing a service interruption due to an ongoing AWS outage. Our team is working with AWS to restore full access as soon as possible. For more details - https://health.aws.amazon.com/health/status
We sincerely appreciate your patience and understanding during this time.
Chargebee Checkout
Checkout (US)
We are currently experiencing a service interruption due to an ongoing AWS outage. Our team is working with AWS to restore full access as soon as possible. For more details - https://health.aws.amazon.com/health/status
We sincerely appreciate your patience and understanding during this time.
Checkout (EU)
We are currently experiencing a service interruption due to an ongoing AWS outage. Our team is working with AWS to restore full access as soon as possible. For more details - https://health.aws.amazon.com/health/status
We sincerely appreciate your patience and understanding during this time.
Checkout (AU)
We are currently experiencing a service interruption due to an ongoing AWS outage. Our team is working with AWS to restore full access as soon as possible. For more details - https://health.aws.amazon.com/health/status
We sincerely appreciate your patience and understanding during this time.
Chargebee Webhooks
Webhooks (US)
We are currently experiencing a service interruption due to an ongoing AWS outage. Our team is working with AWS to restore full access as soon as possible. For more details - https://health.aws.amazon.com/health/status
We sincerely appreciate your patience and understanding during this time.
Webhooks (EU)
We are currently experiencing a service interruption due to an ongoing AWS outage. Our team is working with AWS to restore full access as soon as possible. For more details - https://health.aws.amazon.com/health/status
We sincerely appreciate your patience and understanding during this time.
Webhooks (AU)
We are currently experiencing a service interruption due to an ongoing AWS outage. Our team is working with AWS to restore full access as soon as possible. For more details - https://health.aws.amazon.com/health/status
We sincerely appreciate your patience and understanding during this time.
Chargebee Email Notifications
Email Notifications (US)
We’re aware that Chargebee customers may have received a recent email from Chargebee ([email protected]) regarding a certificate update. We want to confirm that the email was an authentic communication from Chargebee.
Our team is currently reviewing the distribution list to ensure that future communications reach only the intended recipients and are as relevant as possible.
There is no security or phishing concern associated with this communication, all emails were sent from our verified Chargebee systems. We appreciate your understanding as we review this further.
Email Notifications (EU)
We’re aware that Chargebee customers may have received a recent email from Chargebee ([email protected]) regarding a certificate update. We want to confirm that the email was an authentic communication from Chargebee.
Our team is currently reviewing the distribution list to ensure that future communications reach only the intended recipients and are as relevant as possible.
There is no security or phishing concern associated with this communication, all emails were sent from our verified Chargebee systems. We appreciate your understanding as we review this further.
Email Notifications (AU)
We’re aware that Chargebee customers may have received a recent email from Chargebee ([email protected]) regarding a certificate update. We want to confirm that the email was an authentic communication from Chargebee.
Our team is currently reviewing the distribution list to ensure that future communications reach only the intended recipients and are as relevant as possible.
There is no security or phishing concern associated with this communication, all emails were sent from our verified Chargebee systems. We appreciate your understanding as we review this further.
Chargebee Payment Gateway Processing
Chargebee Test Gateway (US)
Chargebee Test Gateway (EU)
Chargebee Test Gateway (AU)
Braintree Gateway API
Spreedly Core Secondary API
Spreedly Core Transactional API
Stripe API
Authorize.net
Razorpay
PayPal Payment Services
Adyen
We have identified an issue outside of our platform resulting in higher error rates for transactions processed through Adyen. For more details - https://status.adyen.com/incident-history#2025
Checkout.com
GoCardless
Mollie
Global Payments
QuickBooks Payments
Pin Payments
Moneris
BlueSnap
eWay Rapid
Worldpay
Elavon
BluePay
Sage Pay
Paymill
Bambora
Cybersource EU
Bank of America
NMI Payment Gateway
payFURL Platform
Chargebee UI
Admin Console (US)
We faced temporary login issues while accessing the Chargebee Admin Portal, and the issue has now been resolved. We apologize for any disruption this may have caused.
We are currently experiencing a service interruption due to an ongoing AWS outage. Our team is working with AWS to restore full access as soon as possible. For more details - https://health.aws.amazon.com/health/status
We sincerely appreciate your patience and understanding during this time.
Admin Console (EU)
We are currently experiencing a service interruption due to an ongoing AWS outage. Our team is working with AWS to restore full access as soon as possible. For more details - https://health.aws.amazon.com/health/status
We sincerely appreciate your patience and understanding during this time.
Admin Console (AU)
We are currently experiencing a service interruption due to an ongoing AWS outage. Our team is working with AWS to restore full access as soon as possible. For more details - https://health.aws.amazon.com/health/status
We sincerely appreciate your patience and understanding during this time.
Chargebee Self-Serve Portal
Self-Serve Portal (US)
Self-Serve Portal (EU)
Self-Serve Portal (AU)
Chargebee Mobile Subscriptions
Apple Store
Google Play
Chargebee Identity and Access Management
IAM (US)
IAM (EU)
IAM (AU)
Chargebee Reports And Analytics
Dashboard (US)
We are currently experiencing a service interruption due to an ongoing AWS outage. Our team is working with AWS to restore full access as soon as possible. For more details - https://health.aws.amazon.com/health/status
We sincerely appreciate your patience and understanding during this time.
Dashboard (EU)
We are currently experiencing a service interruption due to an ongoing AWS outage. Our team is working with AWS to restore full access as soon as possible. For more details - https://health.aws.amazon.com/health/status
We sincerely appreciate your patience and understanding during this time.
Dashboard (AU)
We are currently experiencing a service interruption due to an ongoing AWS outage. Our team is working with AWS to restore full access as soon as possible. For more details - https://health.aws.amazon.com/health/status
We sincerely appreciate your patience and understanding during this time.