Twilio Status

Resolved: We are no longer experiencing delivery delays when sending RCS messages to AT&T. This incident has been resolved.

Monitoring: We are observing recovery in delivery delays when sending RCS messages to AT&T. We will continue monitoring the service to ensure a full recovery. We will provide another update in 30 min or as soon as more information becomes available.

Identified: We have identified the fix and are currently rolling out the mitigation. We are seeing recovery in delivery delays when sending RCS messages to AT&T. Sending messages to any other carriers will not have any issues. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating: We have identified the fix and are currently rolling out the mitigation. We are seeing recovery in delivery delays when sending RCS messages to AT&T. Sending messages to any other carriers will not have any issues. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating: We are experiencing delivery delays when sending RCS messages to AT&T. Sending messages to any other carriers will not have any issues. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Resolved: The incident has been resolved, except for a small number of customers. We have escalated the issue to the involved handset operator for further investigation. We are closing this incident and will reach out to these customers individually for further follow-ups.

Identified: Following investigation by our engineering teams we have indentified this issue as affecting android handsets. There is no indication this is as a result of Twilio systems. We have escalated to the involved handset operator for investigation. Twilio will provide additional updates as they become available.

Investigating: Our monitoring systems have detected a potential issue with SMS that are successfully delivered (no filtering) however, on Android handsets, those messages are being marked as SPAM. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Resolved: We are no longer experiencing SMS delivery report delays when sending messages to Ufone in Pakistan. This incident has been resolved.

Monitoring: We are observing recovery in SMS delivery report delays when sending messages to Ufone in Pakistan. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating: We continue experiencing SMS Delivery Report Delays when sending messages to Ufone in Pakistan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating: We are experiencing SMS Delivery Report Delays when sending messages to Ufone in Pakistan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Resolved: We are no longer experiencing SMS Delivery Report Delays when sending messages to Etisalat and Du in the United Arab Emirates. This incident has been resolved.

Monitoring: We are observing recovery in SMS Delivery Report Delays when sending messages to Etisalat and Du in the United Arab Emirates. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating: We are experiencing SMS Delivery Report Delays when sending messages to Etisalat and Du in the United Arab Emirates. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Resolved: The issue affecting ConversationRelay when using ‘multi’ language with speech-to-text calls has been resolved, and the service is functioning normally at this time.

Monitoring: We have started seeing recovery for issue with ConversationRelay when using ‘multi’ language with speech-to-text calls. We will continue to monitor to ensure a full recovery. We expect to provide another update in 30 minutes or as soon as more information becomes available.

Investigating: We are investigating an issue with ConversationRelay when using ‘multi’ language with speech-to-text calls. We expect to provide another update in 1 hour or as soon as more information becomes available.

Investigating: Our monitoring systems have detected a potential issue with ConversationRelay. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Resolved: We are no longer experiencing SMS delivery delays when sending messages to Globe network in the Philippines. This incident has been resolved.

Monitoring: We are observing recovery in SMS delivery delays when sending messages to Globe network in the Philippines. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating: We are experiencing SMS delivery delays when sending messages to Globe network in the Philippines. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Resolved: We are no longer experiencing message delivery delays reports when sending to Movicel in Angola. This incident has been resolved.

Monitoring: We are observing recovery in receiving message delivery reports when sending messages to Movicel in Angola. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating: We continue to experience delays in receiving message delivery reports when sending messages to Movicel in Angola. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.

Investigating: We continue to experience delays in receiving message delivery reports when sending messages to Movicel in Angola. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.

Investigating: We are still experiencing delays in receiving message delivery reports when sending messages to Movicel in Angola. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hour or as soon as more information becomes available.

Investigating: We are still experiencing delays in receiving message delivery reports when sending messages to Movicel in Angola. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hour or as soon as more information becomes available.

Investigating: We are experiencing delays in receiving message delivery reports when sending to Movicel in Angola. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Resolved: We are no longer experiencing SMS delivery delays when sending messages to Tele2 in Lithuania. This incident has been resolved.

Monitoring: We are observing recovery in SMS delivery delays when sending messages to Tele2 in Lithuania. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating: We are experiencing SMS delivery delays when sending messages to Tele2 in Lithuania. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating: We are experiencing SMS delivery delays when sending messages to Tele2 in Lithuania. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Resolved: We are no longer experiencing MMS delivery to and from multiple US networks. This incident has been resolved.

Monitoring: We are observing successful MMS delivery to and from multiple US networks. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Investigating: We are experiencing MMS delivery failures to and from multiple US networks. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Investigating: We are continuing to investigate this issue.

Investigating: We are experiencing MMS delivery failures to and from multiple US networks. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Resolved: We are no longer experiencing delivery delays and failures to MTN Network in Ghana (620-01). This incident has been resolved.

Monitoring: We are observing successful SMS delivery to MTN Network in Ghana (620-01). We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Investigating: We are experiencing delivery delays and failures to MTN Network in Ghana (620-01). Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating: We are experiencing delivery delays and failures to MTN Network in Ghana (620-01). Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Resolved: We are no longer experiencing SMS delivery delay to MTN in Nigeria . This incident has been resolved.

Monitoring: We are observing successful SMS delivery to MTN in Nigeria. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Investigating: We continue to experience SMS Delivery Delays to MTN in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating: We are experiencing SMS Delivery Delays to MTN in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Resolved: We are no longer experiencing SMS Delivery Delays to Shelcomm in United States of America. This incident has been resolved.

Monitoring: We continue to observe recovery in SMS Delivery Delays to Shelcomm in United States of America. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Monitoring: We are observing recovery in SMS Delivery Delays to Shelcomm in United States of America. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating: We are experiencing SMS delivery delays to Shelcomm in United States of America. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

Investigating: We are experiencing SMS delivery delays to Shelcomm in United States of America. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Investigating: We are experiencing SMS delivery delays to Shelcomm in United States of America. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Resolved: Twilio console and Paid Support plans are now operating normally. This incident has now been resolved.

Monitoring: Twilio console and Paid Support plans are now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.

Identified: Our engineers have identified an issue with Twilio console and paid support plans and are working to deploy a fix. We expect to provide another update in 24 hours or as soon as more information becomes available.

Identified: Our engineers have identified an issue with Twilio console and paid support plans and are working to deploy a fix. We expect to provide another update in 24 hours or as soon as more information becomes available.

Investigating: We have discovered an issue with Twilio console and paid support plans. Our engineers are investigating this issue. We will give an update in 24 hours or when more information is available.

Investigating: We have discovered an issue with Twilio console and paid support plans. Our engineers are investigating this issue. We will give an update in 17 hours or when more information is available.

Investigating: We have discovered an issue with Twilio console and paid support plans. Our engineers are investigating this issue. We will give an update in 2 hours or when more information is available.

Investigating: We have discovered an issue with Twilio console and paid support plans. Our engineers are investigating this issue. We will give an update in 1 hour or when more information is available.

Investigating: Our monitoring systems have detected a potential issue Twilio Console. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Resolved: We are no longer experiencing SMS Delivery Delays to Ooredoo Network In Tunisia. This incident has been resolved.

Monitoring: We are observing recovery in delivery report delays when sending messages to Ooredoo network in Tunisia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Monitoring: We are observing recovery in delivery report delays when sending messages to Ooredoo network in Tunisia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating: We are experiencing SMS delivery delays when sending messages to Ooredoo network in Tunisia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Investigating: We are experiencing SMS delivery delays when sending messages to Ooredoo network in Tunisia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating: We are experiencing SMS delivery delays when sending messages to Ooredoo network in Tunisia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Resolved: We are no longer experiencing SMS delivery failures to Airtel Network in Niger. This incident has been resolved.

Monitoring: We are observing successful SMS delivery to Airtel Network in Niger. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Investigating: We are still experiencing SMS delivery failures sending to Airtel Network in Niger. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.

Investigating: We continue to experience SMS delivery failures sending to Airtel Network in Niger. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

Investigating: We are still experiencing SMS delivery failures sending to Airtel Network in Niger. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Investigating: We are experiencing SMS delivery failures sending to Airtel Network in Niger. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Resolved: We are no longer experiencing MMS Delivery Failures to Verizon Network in US via a subset of Short Codes. This incident has been resolved.

Monitoring: We are observing successful MMS Delivery Failures to Verizon Network in US via a subset of Short Code. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Investigating: We continue to experience MMS Delivery Failures to Verizon Network in US via a subset of Short Codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Investigating: We are experiencing MMS Delivery Failures to Verizon Network in US via a subset of Short Codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Resolved: The Twilio Programmable Messaging API was partially degraded starting from Oct 08th, 2025, 15:14:50 PST and ending at 15:15:00 PST. During this period of time, customers sending messages may have received elevated volumes of 5xx's in API responses. This issue has now been resolved.

Resolved: We are no longer experiencing delivery report delays when sending messages to multiple networks in Italy. This incident has been resolved.

Monitoring: We are observing recovery in SMS delivery delays when sending messages to multiple networks in Italy. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating: We are still experiencing SMS delivery delays when sending messages to multiple networks in Italy. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Investigating: We are experiencing SMS delivery delays when sending messages to multiple networks in Italy. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating: We are experiencing SMS delivery delays when sending messages to TIM network in Italy. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Resolved: We are no longer experiencing delivery report delays receiving messages to Kosovo’s Ipko Network. This incident has been resolved.

Monitoring: We are observing recovery in delivery report delays when receiving messages to Kosovo’s Ipko Network on Twilio Short Codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating: We are still experiencing delays in receiving message delivery reports from Kosovo’s Ipko Network on Twilio Short Codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.

Investigating: We are still experiencing delays in receiving message delivery reports from Kosovo’s Ipko Network on Twilio Short Codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.

Investigating: We are experiencing delays in receiving message delivery reports Kosovo’s Ipko Network on Twilio Short Codes on Twilio Short Codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

Investigating: We are experiencing delays in receiving message delivery reports Kosovo’s Ipko Network on Twilio Short Codes on Twilio Short Codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Investigating: We are experiencing delays in receiving message delivery reports Kosovo’s Ipko Network on Twilio Short Codes on Twilio Short Codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Resolved: The issue affecting inbound calls to Twilio Numbers In Norway. has been resolved, and the service is functioning normally at this time.

Monitoring: We have started seeing recovery for calls from a subset of Twilio numbers in Norway. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Investigating: We are observing call failures from a Subset of Twilio's Numbers In Norway. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Resolved: We are no longer experiencing SMS delivery delays when sending messages to to and from Belgium, Canada and US via Subset of Longcodes. This incident has been resolved.

Monitoring: We are observing recovery in SMS delivery delays when sending messages to and from Belgium, Canada and US via Subset of Longcodes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating: We are experiencing SMS delivery delays when sending messages to and from Belgium via subset of Longcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating: We are experiencing SMS delivery delays when sending messages to and from Belgium via subset of Longcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Resolved: We are no longer experiencing SMS delivery delays when sending messages to Orange Network in Cameroon. This incident has been resolved.

Monitoring: We are observing recovery in SMS delivery delays when sending messages to Orange Network in Cameroon. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating: We are still experiencing SMS delivery delays when sending messages to Orange Network in Cameroon. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Investigating: We are experiencing SMS delivery delays when sending messages to Orange Network in Cameroon. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating: We are experiencing SMS delivery delays when sending messages to Orange Network in Cameroon. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Resolved: We are no longer experiencing issues in provisioning new phone numbers, changing configurations on existing phone numbers, releasing phone numbers. This incident has been resolved.

Monitoring: We are observing recovery in provisioning new phone numbers, changing configurations on existing phone numbers, releasing phone numbers. This is not impacting voice and messaging traffic. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating: We are expecting our users to see errors while provisioning new phone numbers, changing configurations on existing phone numbers, releasing phone numbers. We will give an update in 1 hour or when more information becomes available.

Investigating: Our monitoring systems have detected a potential issue Incoming Numbers API Endpoints. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Resolved: We are no longer experiencing delivery report delays T-Mobile Network in the United States. This incident has been resolved.

Monitoring: We are observing recovery in delivery report delays when sending to T-Mobile Network in the United States.. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating: We are continuing to investigate this issue.

Investigating: We have identified that this incident is impacting only Delivery Reports, message delivery is not impacted and we are experiencing delays in receiving message delivery reports a subset of short codes to T-Mobile Network in the United States. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Investigating: We are experiencing SMS delivery delays when sending messages a subset of short codes to T-Mobile Network in the United States. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Resolved: We are no longer experiencing SMS delivery delays when sending messages to Shelcomm network in the US. This incident has been resolved.

Monitoring: We are observing recovery in SMS delivery delays when sending messages to Shelcomm network in the US. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating: We are continuing to investigate this issue.

Investigating: We continue experiencing SMS delivery delays when sending messages to Shelcomm network in the US. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating: We are continuing to investigate this issue.

Investigating: We are experiencing SMS delivery delays when sending messages to Shelcomm network in the US. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Resolved: We are no longer experiencing SMS delivery delays when sending messages to Freedom Network in Canada. This incident has been resolved.

Monitoring: We are observing recovery in SMS delivery delays when sending messages to Freedom network in Canada. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating: We are experiencing SMS delivery delays when sending messages to Freedom network in Canada. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Resolved: We are no longer experiencing SMS delivery delays when sending messages to Ooredoo Network in Tunisia. This incident has been resolved.

Monitoring: We are observing recovery in SMS delivery delays when sending messages to Ooredoo Network in Tunisia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating: We are still experiencing SMS delivery delays when sending messages to Ooredoo Network in Tunisia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.

Investigating: We are still experiencing SMS delivery delays when sending messages to Ooredoo Network in Tunisia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

Investigating: We are still experiencing SMS delivery delays when sending messages to Ooredoo Network in Tunisia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Investigating: We are experiencing SMS delivery delays when sending messages to Ooredoo Network in Tunisia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating: We are experiencing SMS delivery delays when sending messages to Ooredoo Network in Tunisia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Resolved: The issue affecting AccSec - Canada API Errors has been resolved, and the service is functioning normally at this time.

Monitoring: We have started seeing recovery for issue with AccSec - Canada API Errors for the last minutes. We will continue to monitor to ensure a full recovery. We expect to provide another update in 30 minutes or as soon as more information becomes available.

Investigating: Our monitoring systems have detected a potential issue with AccSec - Canada API Errors. We expect to provide another update in 2 hours or as soon as more information becomes available.

Investigating: Our monitoring systems have detected a potential issue with AccSec - Canada API Errors. We expect to provide another update in 1 hour or as soon as more information becomes available.

Resolved: We are no longer experiencing SMS delivery receipt delay when sending messages to multiple networks in US over a subset of short code. This incident has been resolved.

Monitoring: We are observing recovery in SMS Delivery Receipt Delay To Multiple Network In US Over A Subset Of Short Code. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating: We are experiencing SMS Delivery Receipt Delay To Multiple Network In US Over A Subset Of Short Code Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Investigating: We are experiencing SMS Delivery Receipt Delay To Multiple Network In US Over A Subset Of Short Code Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating: We are experiencing SMS Delivery Receipt Delay To Multiple Network In US Over A Subset Of Short Code Our engineers are working with our carrier partner to resolve the issue. We will provide another update in an hour or as soon as more information becomes available.

Resolved: We have fully investigated the SMS Delivery Failures to Multiple Networks in Multiple Countries issue, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.

Investigating: We are experiencing SMS Delivery Failures to Multiple Networks in Multiple Countries. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Resolved: We are no longer experiencing MS delivery delays when sending messages to Xl Axiata Network in Indonesia. This incident has been resolved.

Monitoring: We are observing recovery in SMS delivery delays when sending messages to Xl Axiata Network in Indonesia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating: We are experiencing SMS delivery delays when sending messages to Xl Axiata Network in Indonesia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Resolved: The issue affecting WhatsApp Sandbox functionality, particularly when sending messages to phone numbers in Brazil, Mexico, India, and Indonesia, has been resolved.

Investigating: We are continuing to investigate errors affecting WhatsApp Sandbox functionality, particularly when sending messages to phone numbers in Brazil, Mexico, India, and Indonesia. We will provide an update in 24 hours or as soon as more information becomes available.

Investigating: We are continuing to investigate errors affecting WhatsApp Sandbox functionality, particularly when sending messages to phone numbers in Brazil, Mexico, India, and Indonesia. We will provide an update in 24 hours or as soon as more information becomes available.

Investigating: We are continuing to investigate errors affecting WhatsApp Sandbox functionality, particularly when sending messages to phone numbers in Brazil, Mexico, India, and Indonesia. We will provide an update in 16 hours or as soon as more information becomes available.

Investigating: We still continue to investigate errors impacting WhatsApp Sandbox functionality, particularly when attempting to send messages to phone numbers in Brazil, Mexico, India, and Indonesia. We will provide another update in 8 hours or as soon as more information becomes available.

Investigating: We are continuing to investigate errors impacting WhatsApp Sandbox functionality, particularly when attempting to send messages to phone numbers in Brazil, Mexico, India, and Indonesia. We will provide another update in 4 hours or as soon as more information becomes available.

Investigating: We are continuing to investigate errors impacting WhatsApp Sandbox functionality, particularly when attempting to send messages to phone numbers in Brazil, Mexico, India, and Indonesia. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating: We are continuing to investigate errors impacting WhatsApp Sandbox functionality, particularly when attempting to send messages to phone numbers in Brazil, Mexico, India, and Indonesia. We will provide another update in 1 hour or as soon as more information becomes available.

Investigating: Our engineering team has detected a potential issue regarding the WhatsApp sandbox. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Resolved: We are no longer experiencing SMS delivery delays to multiple networks in Malaysia and African countries. This incident has been resolved.

Monitoring: We are observing recovery in SMS delivery delays to multiple networks in Malaysia and African countries. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

List of Impacted Networks:

Malaysia Digi Network Malaysia Celcom Network Malaysia Red One (XOX) Network Angola Movicel Network Comoros Telma Network Tanzania Tigo Network Tanzania Zantel Network Central African Republic Telecel Centraf Network Ghana Vodafone Network Mali Telecel Network

Monitoring: We are observing recovery in SMS delivery delays to multiple networks in Malaysia and African countries. We will continue monitoring the service to ensure a full recovery. We will provide another update in 30 mins or as soon as more information becomes available.

List of Impacted Networks:

Malaysia Digi Network Malaysia Celcom Network Malaysia Red One (XOX) Network Angola Movicel Network Comoros Telma Network Tanzania Tigo Network Tanzania Zantel Network Central African Republic Telecel Centraf Network Ghana Vodafone Network Mali Telecel Network

Investigating: We are experiencing SMS delivery delays to multiple networks in Malaysia and African countries. Our engineers are working with our carrier partner to resolve the issue. We will provide an update in 1 hour or as soon as more information becomes available.

List of Impacted Networks:

Malaysia Digi Network Malaysia Celcom Network Malaysia Red One (XOX) Network Angola Movicel Network Comoros Telma Network Tanzania Tigo Network Tanzania Zantel Network Central African Republic Telecel Centraf Network Ghana Vodafone Network Mali Telecel Network

Resolved: The issue regarding the service interruption with the Function Invocations API, where functions invocations can fail with 500 error, has been resolved.

Monitoring: We are observing improvement for the service interruption with the Function Invocations API, where functions invocations can fail with 500 error. We expect to provide another update in 2 hours or as soon as more information becomes available.

Monitoring: We are observing improvement for the service interruption with the Function Invocations API, where functions invocations can fail with 500 error. We expect to provide another update in 30 mins or as soon as more information becomes available.

Investigating: We are investigating a service interruption with the Function Invocations API, Functions invocations can fail with 500 error. We expect to provide another update in 1 hour or as soon as more information becomes available.

Resolved: We are no longer experiencing SMS delivery delays and failures when sending messages to Claro network in Honduras. This incident has been resolved.

Monitoring: We are observing recovery in SMS delivery delays and failures when sending messages to Claro network in Honduras. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Monitoring: We are observing recovery in SMS delivery delays and failures when sending messages to Claro network in Honduras. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating: We keep having SMS delivery delays and failures when sending messages to Claro network in Honduras. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

Investigating: We still continue to experience SMS delivery delays and failures when sending messages to Claro network in Honduras. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

Investigating: We still continue to experience SMS delivery delays and failures when sending messages to Claro network in Honduras. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.

Investigating: We are continuing to experience SMS delivery delays and failures when sending messages to Claro network in Honduras. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

Investigating: We are continuing to experience SMS delivery delays and failures when sending messages to Claro network in Honduras. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Investigating: We are continuing to experience SMS delivery delays and failures when sending messages to Claro network in Honduras. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating: We are experiencing SMS delivery delays and failures when sending messages to Claro network in Honduras. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Resolved: We are no longer experiencing SMS delivery delays when sending messages to MTN in Nigeria. This incident has been resolved.

Monitoring: We are observing recovery in SMS delivery delays when sending messages to MTN in Nigeria. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating: We continue to experience SMS delivery delays to MTN in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Investigating: We are experiencing SMS delivery delays to MTN in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating: We are experiencing SMS delivery delays to MTN in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Resolved: We are no longer experiencing loud and distorted ringing tones in voice calls using TwiML Dial. This incident has been resolved.

Monitoring: We have mitigated the issue that caused loud and distorted ringing tones in some voice calls using TwiML Dial. We are monitoring the system and expect to provide another update within 30 minutes or as soon as more information becomes available.

Identified: We have identified an issue which caused loud and distorted ringing tones are heard in some voice calls with TwiML Dial. We are implementing mitigations and expect to provide another update in 2 hours or as soon as more information becomes available.

Investigating: We are investigating an issue where loud and distorted ringing tones are heard in some voice calls with TwiML Dial. We expect to provide another update in 1 hour or as soon as more information becomes available.

Investigating: Our engineers are currently investigating the customer impact of a retroactive issue with Abnormal ringing tone on JS SDK Clients. We will follow up and provide customer impact details within 2 hours.