Twilio Status

Investigating: We continue experiencing SMS delivery delays when sending messages to Algar Telecom (CTBC) Network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

Investigating: We continue experiencing SMS delivery delays when sending messages to Algar Telecom (CTBC) Network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

Investigating: We continue experiencing SMS delivery delays when sending messages to Algar Telecom (CTBC) Network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.

Investigating: We continue experiencing SMS delivery delays when sending messages to Algar Telecom (CTBC) Network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

Investigating: We continue experiencing SMS delivery delays when sending messages to Algar Telecom (CTBC) Network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Investigating: We continue experiencing SMS delivery delays when sending messages to Algar Telecom (CTBC) Network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating: We are experiencing SMS delivery delays when sending messages to Algar Telecom (CTBC) Network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Investigating: We are still experiencing SMS delivery delays and failures when sending messages to 9mobile in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

Investigating: We are still experiencing SMS delivery delays and failures when sending messages to 9mobile in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

Investigating: We are still experiencing SMS delivery delays and failures when sending messages to 9mobile in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

Investigating: We are still experiencing SMS delivery delays and failures when sending messages to 9mobile in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.

Investigating: We are still experiencing SMS delivery delays and failures when sending messages to 9mobile in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

Investigating: We are still experiencing SMS delivery delays and failures when sending messages to 9mobile in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Investigating: We are still experiencing SMS delivery delays and failures when sending messages to 9mobile in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating: We are experiencing SMS delivery delays and failures when sending messages to 9mobile in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Investigating: We are experiencing SMS delivery report delays to Multiple networks in United States of America via a subset of Long codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Investigating: We are currently experiencing issues with our Organization Public API endpoints, where requests are returning a 401 Unauthorized status due to an unexpected error in our token generation process. This is affecting users who rely on the Organization Public API for accessing organizational data. Our engineers are working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Investigating: Our monitoring systems have detected a potential issue. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Investigating: We are continuing to experience SMS delivery delays when sending messages to in Angola 631-04. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Investigating: We are continuing to experience SMS delivery delays when sending messages to in Angola 631-04. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating: We are experiencing SMS delivery delays when sending messages to in Angola 631-04. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Investigating: We are experiencing SMS delivery failures sending to Syriatel Network in Syria. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Investigating: We are experiencing SMS Delivery Failures to United States Cellular Corp in United States of America Over a Subset of Shortcode. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Investigating: We are experiencing SMS Delivery Failures to United States Cellular Corp in United States of America Over a Subset of Shortcode. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Investigating: We've become aware of a potential issue with SMS Delivery Failures to United States Cellular Corp in United States of America Over A Subset Of Shortcode. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Investigating: We are experiencing SMS Delivery Delays when sending messages to Twilio Brazil Phone Numbers via Subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Investigating: Our monitoring systems have detected a potential issue ZW VPN Outage globally. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Investigating: We are experiencing SMS delivery delays when sending messages to Subset of Phone Numbers in Chile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Investigating: We are experiencing SMS delivery delays when sending messages to MTN in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Investigating: Our monitoring systems have detected a potential issue with SMS Delivery Delays To Multiple UK Networks. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Investigating: We are experiencing US inbound SMS delivery failures to a subset of phone numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Investigating: We are experiencing SMS delivery delays when sending messages to Onvoy Spectrum mobile Network in US over a subset of short code. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Investigating: Our monitoring systems have detected a potential issue with sms delivery delays in US. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Investigating: We are experiencing SMS delivery delays when sending messages to to Halotel Network in Tanzania. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hours or as soon as more information becomes available.

Investigating: We are experiencing SMS delivery failures on Hutchison Network in Hong Kong. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Investigating: We are experiencing SMS delivery failures to T-Mobile Network in the US via subset of Toll-Free numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Investigating: We are currently investigating an elevated rate of HTTP 500 errors for Chat API. Our engineers are working on the issue, and we will provide another update in 1 hour or as soon as more information becomes available.

Investigating: We are currently investigating an elevated rate of HTTP 500 errors for Chat API. Our engineers are working on the issue, and we will provide another update in 1 hour or as soon as more information becomes available.

Investigating: We are experiencing SMS delivery delays and failures when sending messages to Digicell network in the below Caribbean countries:

• Jamaica
• Barbodas
• Cayman Island

Our engineers are working with our carrier partner to resolve the issue and we request you to kindly see the updates under https://status.twilio.com/incidents/g31ysnf9f5mq.

Investigating: We are experiencing SMS delivery failures when sending messages to Digicell network in Barbados. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Investigating: We are experiencing SMS delivery failures when sending messages to Digicell network in Barbados. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating: We are experiencing SMS delivery failures when sending messages to Digicell network in Barbados. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Investigating: We were made aware that this is part of scheduled maintenance reported here - https://status.twilio.com/incidents/f5qfn5j4pkmw. We will close this page and you can track the maintenance on status page

Investigating: We are still experiencing SMS delivery delays when sending messages to Dish Network in the US From a Subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating: We are experiencing SMS delivery delays when sending messages to Dish Network in the US From a Subset of Shortcodes . Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Resolved: The issue affecting inbound calls to Twilio Colombia Numbers phone numbers has been resolved, and the service is functioning normally at this time.

Monitoring: We have started seeing recovery for inbound calls to Twilio Colombia Numbers phone numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Investigating: We are observing call failures from Colombia Carriers to a subset of Twilio Colombia Numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Investigating: We are observing call failures from Colombia Carriers to a subset of Twilio Colombia Numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Resolved: The 5xx errors from META when calling the WhatsApp registration APIs have now been resolved. The incident has been resolved.

Monitoring: We are currently observing a recovery in the 5xx errors returned by META when accessing the WhatsApp registration APIs. Our engineers are actively monitoring the situation. We will provide another update within the 30 minutes or sooner if additional information becomes available.

Investigating: We are currently experiencing 5xx errors from META when calling the WhatsApp registration APIs. Our engineers are actively working with META to resolve the issue. We will provide another update as soon as the information becomes available.

Investigating: We are currently experiencing 5xx errors from META when calling the WhatsApp registration APIs. Our engineers are actively working with META to resolve the issue. We will provide another update within the next 1 hour or sooner if additional information becomes available.

Investigating: We are currently experiencing 5xx errors from META when calling the WhatsApp registration APIs. Our engineers are actively working with META to resolve the issue. We will provide another update within the next 1 hour or sooner if additional information becomes available.

Investigating: We are currently experiencing 5xx errors from META when calling the WhatsApp registration APIs. Our engineers are actively working with META to resolve the issue. We will provide another update within the next hour or sooner if additional information becomes available.

Investigating: We are currently experiencing 5xx errors from META when calling the WhatsApp registration APIs. Our engineers are actively working with META to resolve the issue. We will provide another update within the next hour or sooner if additional information becomes available.

Resolved: We are no longer experiencing SMS delivery delays when sending messages to multiple network in Argentina over a subset of Short Code. This incident has been resolved.

Monitoring: We continue observing recovery in SMS delivery delays when sending messages to multiple network in Argentina over a subset of Short Code. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Monitoring: We are observing recovery in SMS delivery delays when sending messages to multiple network in Argentina over a subset of Short Code. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating: We are continuing to experience SMS delivery delays to multiple network in Argentina over a subset of Short Code. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available

Investigating: We are continuing to experience SMS delivery delays to multiple network in Argentina over a subset of Short Code. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available

Investigating: We are continuing to experience SMS delivery delays to multiple network in Argentina over a subset of Short Code. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available

Investigating: We are continuing to experience SMS delivery delays to multiple network in Argentina over a subset of Short Code. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available

Investigating: We are continuing to experience SMS delivery delays to multiple network in Argentina over a subset of Short Code. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available

Monitoring: We are observing recovery in SMS delivery delays when sending messages to multiple network in Argentina over a subset of Short Code. We will continue monitoring the service to ensure a full recovery. We will provide another update in 4 hours or as soon as more information becomes available.

Monitoring: We are observing recovery in SMS delivery delays when sending messages to multiple network in Argentina over a subset of Short Code. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating: We are continuing to experience SMS delivery delays to multiple network in Argentina over a subset of Short Code. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available

Investigating: We are continuing to experience SMS delivery delays to multiple network in Argentina over a subset of Short Code. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available

Investigating: We are continuing to experience SMS delivery delays to multiple network in Argentina over a subset of Short Code. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating: We are experiencing SMS delivery delays to multiple network in Argentina over a subset of Short Code. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Resolved: We are no longer experiencing SMS delivery delays when sending messages to Moov and Orange in Côte D'Ivoire. This incident has been resolved.

Monitoring: We are observing recovery in SMS delivery delays when sending messages to Moov and Orange in Côte D'Ivoire. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating: We are continuing to investigate this issue. Our engineers are working with our carrier partners to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available

Investigating: We are continuing to investigate this issue. Our engineers are working with our carrier partners to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

Monitoring: We are observing recovery in SMS delivery delays when sending messages to Moov and Orange in Côte D'Ivoire. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating: We are continuing to investigate this issue. Our engineers are working with our carrier partners to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Investigating: We are continuing to investigate this issue. Our engineers are working with our carrier partners to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating: We are experiencing SMS delivery delays when sending messages to Moov and Orange in Côte D'Ivoire. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Resolved: All services impacted by this issue have recovered and are operating as intended. This incident has been resolved.

Monitoring: We are observing recovery with the issue causing impact to multiple Twilio products, including Flex, Conversations, Proxy, and Chat. We will be monitoring all services to ensure a full recovery and provide another update in 30 minutes or as soon as more information becomes available.

Investigating: We have identified the cause of the issue causing impact to multiple Twilio products, including Flex, Conversations, Proxy, and Chat. We have deployed a fix to remediate the issue, we are beginning to see initial signs of recovery. We will provide another update in 15 minutes or as soon as more information becomes available.

Investigating: We have identified the cause of the issue causing impact to multiple Twilio products, including Flex, Conversations, Proxy, and Chat. Our engineering teams are continuing to deploy a fix, and we will provide another update in 15 minutes or as soon as more information becomes available.

Investigating: We have identified the cause of the issue causing impact to multiple Twilio products, including Flex, Conversations, Proxy, and Chat. Our engineering teams are continuing to deploy a fix, and we will provide another update in 15 minutes or as soon as more information becomes available.

Investigating: We have identified the cause of the issue causing impact to multiple Twilio products, including Flex, Conversations, Proxy, and Chat. Our engineering teams are working on deploying a fix, and we will provide another update in 15 minutes or as soon as more information becomes available.

Investigating: We are aware of an issue causing impact to multiple Twilio products, including Flex, Conversations, Proxy, and others. Our engineers are working on the issue, and we will provide another update in 15 minutes or as soon as more information becomes available.

Investigating: We continue investigating an elevated rate of HTTP 500 errors for Flex Public APIs, including Conversations and Chat. Our engineers are working on the issue, and we will provide another update in 1 hour or as soon as more information becomes available.

Investigating: We are currently investigating an elevated rate of HTTP 500 errors for Flex Public APIs. Our engineers are working on the issue, and we will provide another update in 1 hour or as soon as more information becomes available.

Resolved: We are no longer experiencing SMS delivery failures To and From a subset of Twilio phone numbers in Chile. This incident has been resolved.

Monitoring: We are observing successful SMS delivery To and From a subset of Twilio phone numbers in Chile. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Investigating: We are experiencing SMS delivery failures To and From a subset of Twilio phone numbers in Chile. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Resolved: We are no longer experiencing SMS delivery delays when sending messages to Syriatel Holdings in Syrian Arab Republic. This incident has been resolved.

Monitoring: We are observing recovery in SMS delivery delays when sending messages to Syriatel Holdings in Syrian Arab Republic. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating: We are still experiencing SMS delivery delays when sending messages to Syriatel Holdings in Syrian Arab Republic. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Investigating: We are still experiencing SMS delivery delays when sending messages to Syriatel Holdings in Syrian Arab Republic. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating: We are experiencing SMS delivery delays when sending messages to Syriatel Holdings in Syrian Arab Republic. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Resolved: We are no longer experiencing SMS delivery delays when sending messages to Vodacom in South Africa via subset of longcodes. This incident has been resolved.

Monitoring: We are observing recovery in SMS delivery delays when sending messages to Vodacom in South Africa via Subset of Longcodes.. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating: We are continuing to experience SMS delivery delays to Vodacom in South Africa via Subset of Longcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available

Investigating: We are continuing to experience SMS delivery delays to Vodacom in South Africa via Subset of Longcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available

Investigating: We are experiencing SMS delivery delays to Vodacom in South Africa via Subset of Longcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating: We are experiencing SMS delivery delays to Vodacom in South Africa via Subset of Longcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Resolved: We are no longer experiencing SMS delivery delays when sending messages to Ditto Network in the Philippines. This incident has been resolved.

Monitoring: We are observing recovery in SMS delivery delays when sending messages to Ditto Network in the Philippines. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Monitoring: We are observing recovery in SMS delivery delays when sending messages to Ditto Network in the Philippines. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating: We are continuing to experience SMS delivery delays when sending messages to Ditto Network in the Philippines. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating: We are experiencing SMS delivery delays when sending messages to Ditto Network in the Philippines. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Resolved: We are no longer experiencing SMS delivery delays to multiple networks in Malaysia and African countries. This incident has been resolved.

Monitoring: We are observing recovery in SMS delivery delays to multiple networks in Malaysia and African countries. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating: We are continuing to experience SMS delivery delays to multiple networks in Malaysia and African countries. Our engineers are working with our carrier partner to resolve the issue. We will provide an update in 2 hours or as soon as more information becomes available.

List of Impacted Networks: Malaysia Digi Network Malaysia Celcom Network Malaysia Red One (XOX) Network Angola Movicel Network Comoros Telma Network Tanzania Tigo Network Tanzania Zantel Network Central African Republic Telecel Centraf Network Ghana Vodafone Network Mali Telecel Network

Investigating: We are experiencing SMS delivery delays to multiple networks in Malaysia and African countries. Our engineers are working with our carrier partner to resolve the issue. We will provide an update in 1 hour or as soon as more information becomes available.

List of Impacted Networks: Malaysia Digi Network Malaysia Celcom Network Malaysia Red One (XOX) Network Angola Movicel Network Comoros Telma Network Tanzania Tigo Network Tanzania Zantel Network Central African Republic Telecel Centraf Network Ghana Vodafone Network Mali Telecel Network

Investigating: We are experiencing SMS delivery delays to multiple networks in multiple countries in in Malaysia and African Countries. Our engineers are working with our carrier partner to resolve the issue. We will provide an update in 1 hour or as soon as more information becomes available.

Investigating: We are experiencing SMS delivery delays to multiple networks in multiple countries in APAC and EMEA. Our engineers are working with our carrier partner to resolve the issue. We will provide an update in 1 hour or as soon as more information becomes available.

Resolved: We are no longer experiencing SMS Delivery Delays to Altan Redes in Mexico via Pre-Registered Sender ID. This incident has been resolved.

Monitoring: We are observing recovery in SMS Delivery Delays to Altan Redes in Mexico via Pre-Registered Sender ID. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating: We are experiencing SMS Delivery Delays to Altan Redes in Mexico via Pre-Registered Sender ID. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Resolved: We are no longer experiencing SMS delivery delays when sending messages to Claro in Brazil. This incident has been resolved.

Monitoring: We are observing recovery in SMS delivery delays when sending messages to Claro in Brazil. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating: We are continuing to investigate this issue. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Investigating: We are continuing to investigate this issue. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating: We are experiencing SMS delivery delays when sending messages to Claro in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Resolved: We are no longer experiencing SMS delivery delays to or from a subset of Twilio Australia longcode numbers . This incident has been resolved.

Monitoring: We are observing recovery in SMS delivery delays both to and from a subset of Twilio Australia longcode numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating: We are continuing to investigate this issue. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Investigating: We are continuing to investigate this issue. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating: We are experiencing SMS delivery delays to and from a subset of Twilio Australia longcode numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Resolved: We are no longer experiencing SMS delivery delays when sending messages to Entel Network in Chile. This incident has been resolved.

Monitoring: We are observing recovery in SMS delivery delays when sending messages to Entel Network In Chile. We will continue monitoring the service to ensure a full recovery. We will provide another update in 8 hours or as soon as more information becomes available.

Monitoring: We are observing recovery in SMS delivery delays when sending messages to Entel Network In Chile. We will continue monitoring the service to ensure a full recovery. We will provide another update in 4 hours or as soon as more information becomes available.

Monitoring: We are observing recovery in SMS delivery delays when sending messages to Entel Network In Chile. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating: We are still experiencing SMS delivery delays when sending messages to Entel Network In Chile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Monitoring: We are observing recovery in SMS delivery delays when sending messages to Entel Network In Chile. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating: We are still experiencing SMS delivery delays when sending messages to Entel Network In Chile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating: We are experiencing SMS delivery delays when sending messages to Entel Network In Chile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Resolved: We have fully investigated the ticket submission in Console experiencing slowness issue triggered by our automated alert, and it was determined that there is no customer impact. All systems are operational.

Investigating: We are currently seeing ticket submission in Console experiencing slowness. Our engineering team is looking into the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Resolved: We are no longer experiencing call failures for Twilio phone numbers in Greece and Poland. This incident has been resolved.

Monitoring: We are observing recovery in call failures for Twilio phone numbers in Greece and Poland. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Investigating: We are observing call failures to Twilio phone numbers in Greece and Poland. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2hours or as soon as more information becomes available.

Investigating: We are observing call failures to Twilio phone numbers in Greece. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Resolved: The issue with Taskrouter 5xx errors has been resolved and Taskrouter APIs is operating normally at this time.

Monitoring: We are continuing to monitor for any further issues.

Monitoring: Degradation to Multiple Twilio Services. These errors have ceased, and there is currently no impact on customers. During this time customers may have experienced call failures. Our engineering team has been notified and is actively investigating the issue. We will provide updates in 1 hour or as soon as more information becomes available.

Monitoring: The TaskRouter APIs experienced a brief period of 5xx errors. These errors have ceased, and there is currently no impact on customers. During this time customers may have experienced call failures. Our engineering team has been notified and is actively investigating the issue. We will provide updates in 1 hour or as soon as more information becomes available.

Monitoring: We are continuing to monitor for any further issues.

Monitoring: The TaskRouter APIs experienced a brief period of 5xx errors. These errors have ceased, and there is currently no impact on customers. During this time customers may have experienced call failures. Our engineering team has been notified and is actively investigating the issue. We will provide updates as soon as more information becomes available.

Investigating: Taskrouter APIs briefly resulted in 5xx errors from rest proxy. Errors are no longer occurring and customers are not impacted at this time. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Resolved: The issue affecting inbound calls to Twilio phone numbers in Korea has been resolved, and the service is functioning normally at this time.

Monitoring: We have started seeing recovery for inbound calls to Twilio phone numbers into Korea. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Investigating: We are continuing to experience inbound call failures to Twilio phone numbers in Korea. We expect to provide another update in 16 hours or as soon as more information becomes available.

Investigating: We are continuing to experience inbound call failures to Twilio phone numbers in Korea. We expect to provide another update in 8 hours or as soon as more information becomes available.

Investigating: We are continuing to experience inbound call failures to Twilio phone numbers in Korea. We expect to provide another update in 4 hours or as soon as more information becomes available.

Investigating: We are continuing to experience inbound call failures to Twilio phone numbers in Korea. We expect to provide another update in 2 hours or as soon as more information becomes available.

Investigating: We are investigating the issue where inbound calls to Twilio phone numbers in Korea are failing. We expect to provide another update in 1 hour or as soon as more information becomes available

Investigating: Our monitoring systems have detected a potential issue for inbound call failures to Twilio phone numbers in Korea. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Resolved: The issue affecting intermittent SMS Delivery Failures To Multiple Networks In Mexico Via A Subset Of Twilio Numbers has been resolved, and the service is functioning normally at this time.

Monitoring: We have started seeing recovery for intermittent SMS Delivery Failures To Multiple Networks In Mexico Via A Subset Of Twilio Numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Identified: The issue causing intermittent SMS Delivery Failures To Multiple Networks In Mexico Via A Subset Of Twilio Numbers has been identified. We are actively working to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Investigating: Our monitoring systems have detected a potential issue SMS Delivery Failures To Multiple Networks In Mexico Via A Subset Of Twilio Numbers. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Resolved: The issue affecting intermittent SMS Delivery Report Delays to Claro in Dominican Republic has been resolved, and the service is functioning normally at this time.

Monitoring: We have started seeing recovery for intermittent SMS Delivery Report Delays to Claro in Dominican Republic. We will continue to monitor to ensure a full recovery. We expect to provide another update in 30 minutes or as soon as more information becomes available.

Identified: The issue causing intermittent SMS Delivery Report Delays to Claro in Dominican Republic has been identified. We are actively working to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Investigating: Our monitoring systems have detected a potential issue with SMS Delivery Report Delays to Claro in Dominican Republic. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Resolved: We are no longer experiencing SMS delivery delays when sending messages to Verizon Wireless in United States of America via subset of shortcode. This incident has been resolved.

Monitoring: We are observing recovery in SMS delivery delays when sending messages to Verizon Wireless in United States of America via subset of shortcode. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating: We are still experiencing SMS delivery delays when sending messages to Verizon Wireless in United States of America via subset of shortcode. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating: We are experiencing SMS delivery delays when sending messages to Verizon Wireless in United States of America via subset of shortcode. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Resolved: We are no longer experiencing delivery report delays when sending to A1 Network in Serbia. This incident has been resolved.

Monitoring: We are continuing to observe a recovery in delivery report delays when sending to A1 Network in Serbia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Monitoring: We are observing recovery in delivery report delays when sending to A1 Network in Serbia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating: We are experiencing SMS delivery delays when sending messages to A1 Network in Serbia Vi. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating: We are experiencing SMS delivery delays when sending messages to A1 Network in Serbia Vi. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Resolved: We are no longer experiencing SMS delivery delays and failures when sending messages to Liberty Mobile Network in Puerto Rico. This incident has been resolved. `

Monitoring: We are observing recovery in SMS delivery delays and failures when sending messages to Liberty Mobile Network in Puerto Rico. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating: We are continuing to experience SMS delivery delays and failures to Liberty Mobile Network in Puerto Rico. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Investigating: We are experiencing SMS delivery delays and failures to Liberty Mobile Network in Puerto Rico. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Resolved: The issue affecting intermittent SMS Delivery Delays to 9mobile in Nigeria has been resolved, and the service is functioning normally at this time.

Monitoring: We have started seeing recovery for intermittent SMS Delivery Delays to 9mobile in Nigeria. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2h or as soon as more information becomes available.

Investigating: Our monitoring systems have detected a potential issue SMS Delivery Delays to 9mobile in Nigeria. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Resolved: We have experienced SMS Delivery Degradation for 20 minutes between Apr 14, 10:05 am – Apr 14, 10:25 am Pacific Time. During this period of time customers may have experienced SMS Delivery Failure To Multiple US Networks Via a Subset of Short Codes. The issue has now been resolved.

Resolved: The issue affecting Flex Billing model change broken for trial accounts. Has been resolved, and the service is functioning normally at this time.

Investigating: Our monitoring systems have detected a potential issue with Flex Billing model change is broken for trial accounts. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Resolved: The issue affecting intermittent sending messages to Djibouti Telecom Network In Djibouti has been resolved, and the service is functioning normally at this time.

Monitoring: We are observing recovery in SMS delivery delays when sending messages to Djibouti Telecom Network In Djibouti. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating: We are still experiencing SMS delivery delays when sending messages to Djibouti Telecom Network In Djibouti. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating: We are experiencing SMS delivery delays when sending messages to Djibouti Telecom Network In Djibouti. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Resolved: The issue causing errors with AccSec UK API Error has been resolved and the service is functioning normally at this time.

Monitoring: We have started seeing recovery for errors with Accsec UK API Error. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Investigating: We are experiencing errors with Accsec UK API Error. We expect to provide another update in 2 hours or as soon as more information becomes available

Investigating: We are experiencing errors with Accsec UK API Error. We expect to provide another update in 2 hours or as soon as more information becomes available

Investigating: We are experiencing errors with Accsec UK API Error. We expect to provide another update in 1 hour or as soon as more information becomes available

Investigating: Our monitoring systems have detected a potential issue Accsec UK API Error. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Resolved: We are no longer experiencing SMS delivery failures to Safaricom in Ethiopia. This incident has been resolved.

Monitoring: We are observing successful SMS delivery to Safaricom in Ethiopia. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Investigating: We are continuing to experience SMS delivery failure to Safaricom in Ethiopia. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

Investigating: We are continuing to experience SMS delivery failure to Safaricom in Ethiopia. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Investigating: We are experiencing SMS delivery failures to Safaricom in Ethiopia. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Resolved: The issue causing errors with AccSec - US API has been resolved, and the service is functioning normally at this time.

Monitoring: We are still seeing recovery for intermittent errors with AccSec - US API. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Monitoring: We have started seeing recovery for intermittent errors with AccSec - US API. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Investigating: We are continuing to experience errors with the AccSec - US API. We expect to provide an update in 2 hours or as soon as more information is available.

Investigating: We are experiencing errors with AccSec - US API. We expect to provide another update in 1 hour or as soon as more information becomes available.

Monitoring: We have started seeing recovery for intermittent errors with the AccSec - US API over the past hour. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Investigating: We are continuing to experience errors with the AccSec - US API. We expect to provide an update in 4 hours or as soon as more information is available.

Investigating: We continue to experience errors with AccSec - US API. We expect to provide another update in 2 hours or as soon as more information becomes available.

Investigating: We are experiencing errors with AccSec - US API. We expect to provide another update in 1 hour or as soon as more information becomes available.