
Twilio Status
Real-time updates of Twilio issues and outages
Twilio status is Partially Degraded Service
MMS
SMS
Messaging Channels
Conversations
Conference
Recording
Intelligence
Active Incidents
We are observing a subset of call failures to KPN Network in Netherlands. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
We are experiencing SMS delivery failures sending to KPN Network in Netherlands. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
We are experiencing SMS delivery failures to H3G in United Kingdom of Great Britain and Northern Ireland. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
We are experiencing SMS delivery report delays to Multiple networks in United States of America via a subset of Long codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Our monitoring systems have detected a potential issue. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
We are experiencing SMS delivery delays when sending messages to in Angola 631-04. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
We are experiencing SMS delivery failures sending to Syriatel Network in Syria. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
We've become aware of a potential issue with SMS Delivery Failures to United States Cellular Corp in United States of America Over A Subset Of Shortcode. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
We are experiencing SMS Delivery Delays when sending messages to Twilio Brazil Phone Numbers via Subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Our monitoring systems have detected a potential issue ZW VPN Outage globally. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
We are experiencing SMS delivery delays when sending messages to Subset of Phone Numbers in Chile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
We are experiencing SMS delivery delays when sending messages to MTN in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Our monitoring systems have detected a potential issue with SMS Delivery Delays To Multiple UK Networks. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
We are experiencing US inbound SMS delivery failures to a subset of phone numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Our monitoring systems have detected a potential issue with sms delivery delays in US. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
We are experiencing SMS delivery delays when sending messages to to Halotel Network in Tanzania. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hours or as soon as more information becomes available.
We are experiencing SMS delivery failures on Hutchison Network in Hong Kong. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
We are experiencing SMS delivery failures to T-Mobile Network in the US via subset of Toll-Free numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
We are currently investigating an elevated rate of HTTP 500 errors for Chat API. Our engineers are working on the issue, and we will provide another update in 1 hour or as soon as more information becomes available.
We are experiencing SMS delivery failures when sending messages to Digicell network in Barbados. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
We are experiencing SMS delivery delays when sending messages to Dish Network in the US From a Subset of Shortcodes . Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Recently Resolved Incidents
We are experiencing Call failures from a subset of Twilio's Numbers in Singapore. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1hour or as soon as more information becomes available.
We are experiencing SMS delivery delays when sending messages to multiple networks in Colombia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
We are experiencing SMS delivery delays when sending messages to Algar Telecom. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
An issue causing an increase in latency for Lookup API V1 has been identified. We are actively working to resolve the issue.
We are experiencing Voice Call Failures From Korea Network Subscribers To Subset of Twilio Korea Toll Free Numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
We are experiencing API Errors Towards Vodafone UK. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
We are experiencing AccSec Errors for XL Axiata And Indosat Indonesia. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
We are investigating an issue creating a delay in processing transcription request from ConversationRelay customers with PII Redaction enabled. Our Engineers are actively working on the issue. We will provide an update in 2 hours or whenever we get an update.
We are experiencing SMS delivery delays when sending messages to Zain/CelTel in Niger. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
We are experiencing SMS delivery delays when sending messages to Claro in Colombia via a Subset of Longcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Our monitoring systems have detected a potential issue with SMS delivery delays in Vietnam. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
We are experiencing SMS Delivery Delays to 2degrees in New Zealand 530-24 via Subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Our monitoring systems have detected a potential issue with SMS delivery delays. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Our monitoring systems have detected a potential issue with SMS delivery delays. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Our monitoring systems have detected a potential issue with SMS delivery delays. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
We are experiencing SMS delivery delays when sending messages to Lebara network in Germany. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
We are experiencing SMS delivery delays when sending messages to Lebara Ltd in France. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Our monitoring systems have detected a potential issue AWS US East packet loss. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Our monitoring systems have detected a potential issue with Marketplace, add ons may not be working properly. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
An issue causing intermittent 400s error responses in Lookup API V1 for caller name package has been identified. We are actively working to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
We are investigating a service interruption with the WhatsApp embedded sign-up flow. We expect to provide another update in 1 hour or as soon as more information becomes available.
We've become aware of a potential issue with Twilio.com/Twilio Blog page. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Our monitoring systems have detected a potential issue with SMS delivery delays to Claro Network in Brazil . Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
We are experiencing SMS delivery delays when sending messages to multiple networks in the US. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hours or as soon as more information becomes available.
The Twilio Programmable Messaging API was partially degraded for 1 minute on May 26, 2025 between 16:05 PST and 16:06 PST. During this period of time, customers may have received elevated volumes of 5xx's in API responses.
We will provide another update in 1 hour or as soon as more information becomes available.
We are experiencing SMS delivery delays when sending messages to MTN in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
We are experiencing SMS delivery delays to MTN Network in multiple countries. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Our engineers have identified the issue it is only possible to create en-US Language Conversational Voice Intelligence Services via Console and are working to deploy a fix. Current workaround is to use the Twilio API for other Languages. We expect to provide another update in 1 hour or as soon as more information becomes available.
We are experiencing SMS delivery failures when sending messages to Syriatel Network in Syria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
We are experiencing SMS delivery delays when sending messages to MTN Network in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Twilio Outage Survival Guide
Twilio Components
Twilio PROGRAMMABLE MESSAGING
MMS
The Twilio Programmable Messaging API was partially degraded for 1 minute on May 26, 2025 between 16:05 PST and 16:06 PST. During this period of time, customers may have received elevated volumes of 5xx's in API responses.
We will provide another update in 1 hour or as soon as more information becomes available.
SMS
We are experiencing SMS delivery delays when sending messages to to Halotel Network in Tanzania. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hours or as soon as more information becomes available.
The Twilio Programmable Messaging API was partially degraded for 1 minute on May 26, 2025 between 16:05 PST and 16:06 PST. During this period of time, customers may have received elevated volumes of 5xx's in API responses.
We will provide another update in 1 hour or as soon as more information becomes available.
SMPP
Messaging Channels
We are investigating a service interruption with the WhatsApp embedded sign-up flow. We expect to provide another update in 1 hour or as soon as more information becomes available.
Notify
Conversations
We are currently investigating an elevated rate of HTTP 500 errors for Chat API. Our engineers are working on the issue, and we will provide another update in 1 hour or as soon as more information becomes available.
Messaging Insights
Messaging Services
Content API
Toll-free verification
Twilio PROGRAMMABLE VOICE
PSTN
SIP Interface
Client Web
Client Mobile
Conference
Our monitoring systems have detected a potential issue AWS US East packet loss. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Recording
Our monitoring systems have detected a potential issue with Marketplace, add ons may not be working properly. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Queue
Text-to-Speech
Recording Transcriptions
TwiML
Voice Insights
Speech Recognition
Intelligence
Our engineers have identified the issue it is only possible to create en-US Language Conversational Voice Intelligence Services via Console and are working to deploy a fix. Current workaround is to use the Twilio API for other Languages. We expect to provide another update in 1 hour or as soon as more information becomes available.
Pay
Media Streams
Dialogflow
ConversationRelay
We are investigating an issue creating a delay in processing transcription request from ConversationRelay customers with PII Redaction enabled. Our Engineers are actively working on the issue. We will provide an update in 2 hours or whenever we get an update.
Twilio ACCOUNT SECURITY
Authy 2FA
Verify
Authy App
Lookup
An issue causing intermittent 400s error responses in Lookup API V1 for caller name package has been identified. We are actively working to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Twilio ELASTIC SIP TRUNKING
Origination
Termination
Twilio FLEX
Flex Application Platform
TaskRouter
Flex Insights
Flex Agent Desktop
Flex Queue Stats
Flex Teams View
Flex Admin Console
Flex Routing
Flex Conversations
Flex Programmable Chat
Flex Programmable Voice
Proxy
Flex Plugins
Flex Billing
Twilio INTERCONNECT
Twilio PHONE NUMBERS
Twilio PROGRAMMABLE CHAT
Twilio PROGRAMMABLE VIDEO
Group Rooms
Peer-to-Peer Rooms
Our monitoring systems have detected a potential issue AWS US East packet loss. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Recordings
Compositions
Network Traversal Service
Our monitoring systems have detected a potential issue AWS US East packet loss. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Go Rooms
Our monitoring systems have detected a potential issue AWS US East packet loss. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Video Insights
Twilio PROXY
Twilio SERVERLESS
Studio
Functions
Assets
TwiML Bins
Sync
Twilio DEVELOPER TOOLS
Console
Event Streams
Debugger & Alarms
Documentation
REST API
Bulk Export
Twilio TWILIO PLATFORM
Billing
Customer Support Center
Other
Our monitoring systems have detected a potential issue ZW VPN Outage globally. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Account Insights
Trust Hub
Organization
Our monitoring systems have detected a potential issue. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
We've become aware of a potential issue with Twilio.com/Twilio Blog page. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Twilio CARRIER NETWORK
SMS Long Code, North America
We are experiencing US inbound SMS delivery failures to a subset of phone numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
We are experiencing SMS delivery report delays to Multiple networks in United States of America via a subset of Long codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
MMS Long Code, North America
SMS Short Code, North America
We are experiencing SMS delivery delays when sending messages to Dish Network in the US From a Subset of Shortcodes . Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Our monitoring systems have detected a potential issue with sms delivery delays in US. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
We are experiencing US inbound SMS delivery failures to a subset of phone numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
We've become aware of a potential issue with SMS Delivery Failures to United States Cellular Corp in United States of America Over A Subset Of Shortcode. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
We are experiencing SMS delivery delays when sending messages to multiple networks in the US. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hours or as soon as more information becomes available.
MMS Short Code, North America
SMS Toll-Free, North America
We are experiencing SMS delivery failures to T-Mobile Network in the US via subset of Toll-Free numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
MMS Toll-Free, North America
Voice, North America
Voice, Latin America
SMS, Latin America
We are experiencing SMS delivery failures when sending messages to Digicell network in Barbados. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
We are experiencing SMS delivery delays when sending messages to Subset of Phone Numbers in Chile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
We are experiencing SMS Delivery Delays when sending messages to Twilio Brazil Phone Numbers via Subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Our monitoring systems have detected a potential issue with SMS delivery delays to Claro Network in Brazil . Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
We are experiencing SMS delivery delays when sending messages to Claro in Colombia via a Subset of Longcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
We are experiencing SMS delivery delays when sending messages to multiple networks in Colombia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
We are experiencing SMS delivery delays when sending messages to Algar Telecom. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Voice, APAC
We are experiencing Voice Call Failures From Korea Network Subscribers To Subset of Twilio Korea Toll Free Numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
We are experiencing Call failures from a subset of Twilio's Numbers in Singapore. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1hour or as soon as more information becomes available.
SMS, APAC
We are experiencing SMS delivery failures on Hutchison Network in Hong Kong. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
We are experiencing SMS delivery failures sending to Syriatel Network in Syria. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
We are experiencing SMS delivery failures when sending messages to Syriatel Network in Syria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Our monitoring systems have detected a potential issue with SMS delivery delays. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
We are experiencing SMS Delivery Delays to 2degrees in New Zealand 530-24 via Subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Our monitoring systems have detected a potential issue with SMS delivery delays in Vietnam. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
MMS, APAC
Voice, Europe
We are observing a subset of call failures to KPN Network in Netherlands. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
SMS, Europe
Our monitoring systems have detected a potential issue with SMS Delivery Delays To Multiple UK Networks. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
We are experiencing SMS delivery failures to H3G in United Kingdom of Great Britain and Northern Ireland. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
We are experiencing SMS delivery failures sending to KPN Network in Netherlands. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
We are experiencing SMS delivery delays when sending messages to Lebara Ltd in France. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
We are experiencing SMS delivery delays when sending messages to Lebara network in Germany. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Our monitoring systems have detected a potential issue with SMS delivery delays. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Voice, Middle East & Africa
SMS, Middle East & Africa
We are experiencing SMS delivery delays when sending messages to MTN in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
We are experiencing SMS delivery delays when sending messages to in Angola 631-04. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
We are experiencing SMS delivery delays when sending messages to MTN Network in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
We are experiencing SMS delivery delays to MTN Network in multiple countries. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
We are experiencing SMS delivery delays when sending messages to MTN in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Our monitoring systems have detected a potential issue with SMS delivery delays. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
We are experiencing SMS delivery delays when sending messages to Zain/CelTel in Niger. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Verify Silent Network Auth
We are experiencing AccSec Errors for XL Axiata And Indosat Indonesia. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
We are experiencing API Errors Towards Vodafone UK. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Lookup Identity Match
Lookup Line Type Intelligence [Legacy API]
Lookup Line Type Intelligence [Twilio API]
Lookup SIM Swap
Legacy Identity MatchAndAttributes
An issue causing an increase in latency for Lookup API V1 has been identified. We are actively working to resolve the issue.