Twilio status is Partially Degraded Service

Thu 13
Fri 14
Sat 15
Sun 16
Mon 17
Tue 18
Wed 19
now

Twilio PROGRAMMABLE MESSAGING

Thu 13
Fri 14
Sat 15
Sun 16
Mon 17
Tue 18
Wed 19
now
MMS
Thu 13
Fri 14
Sat 15
Sun 16
Mon 17
Tue 18
Wed 19
now
SMS
Thu 13
Fri 14
Sat 15
Sun 16
Mon 17
Tue 18
Wed 19
now
Conversations
Thu 13
Fri 14
Sat 15
Sun 16
Mon 17
Tue 18
Wed 19
now
Flex Application Platform
Thu 13
Fri 14
Sat 15
Sun 16
Mon 17
Tue 18
Wed 19
now
TaskRouter
Thu 13
Fri 14
Sat 15
Sun 16
Mon 17
Tue 18
Wed 19
now

Twilio PHONE NUMBERS

Thu 13
Fri 14
Sat 15
Sun 16
Mon 17
Tue 18
Wed 19
now
Last updated 1 minute ago from official status page. Learn more
Stay ahead of Twilio outages
Sign up to create a custom dashboard to monitor the services you rely on. 3,000+ services supported.

Active Incidents

SMS Delivery Failures on DiGi and Celcom Networks in Malaysia via Subset of Alpha Sender ID's and Longcodes.
Started 19 Feb 2025 17:10:36 (12 hours ago), still ongoing
Minor Incident
Investigating
SMS, APAC

We are experiencing SMS delivery failures to DiGi and Celcom Networks in Malaysia for a subset of Alphanumeric Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

SMS Delivery Delays to Ethio Telecom Network in Ethiopia
Started 18 Feb 2025 14:40:28 (2 days ago), still ongoing
Minor Incident
Investigating
SMS, Middle East & Africa

We are experiencing SMS delivery delays when sending messages to Ethio Telecom Network in Ethiopia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

SMS Delivery Report Delays to Onvoy Spectrum Mobile in USA via Subset of Short Codes
Started 9 Feb 2025 23:49:15 (10 days ago), still ongoing
Minor Incident
Investigating
SMS Short Code, North America

We are experiencing SMS delivery report delays when sending messages to Onvoy Spectrum Mobile United States of America. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hours or as soon as more information becomes available.

SMS Delivery Failures to United States Cellular Corp in United States of America Over a Subset of Shortcode
Started 30 Jan 2025 05:01:05 (21 days ago), still ongoing
Minor Incident
Investigating
SMS Short Code, North America

We've become aware of a potential issue with SMS Delivery Failures to United States Cellular Corp in United States of America Over A Subset Of Shortcode. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

SMS Delivery Delays to Twilio Brazil Phone Numbers via Subset of Shortcodes
Started 26 Dec 2024 00:37:01 (2 months ago), still ongoing
Minor Incident
Investigating
SMS, Latin America

We are experiencing SMS Delivery Delays when sending messages to Twilio Brazil Phone Numbers via Subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

On Call Engineers are Investigating an ZW VPN Outage globally
Started 19 Nov 2024 08:41:09 (3 months ago), still ongoing
Minor Incident
Investigating
Other

Our monitoring systems have detected a potential issue ZW VPN Outage globally. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

SMS Delivery Delay to a Subset of Phone Numbers in Chile
Started 12 Nov 2024 03:59:23 (3 months ago), still ongoing
Minor Incident
Investigating
SMS, Latin America

We are experiencing SMS delivery delays when sending messages to Subset of Phone Numbers in Chile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

SMS Delivery Delays to MTN in Nigeria
Started 25 Oct 2024 02:39:03 (4 months ago), still ongoing
Minor Incident
Investigating
SMS, Middle East & Africa

We are experiencing SMS delivery delays when sending messages to MTN in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

On Call Engineers are Investigating an issue
Started 16 Oct 2024 12:11:26 (4 months ago), still ongoing
Minor Incident
Investigating
SMS, Europe

Our monitoring systems have detected a potential issue with SMS Delivery Delays To Multiple UK Networks. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Inbound SMS delivery failures to a subset of phone numbers.
Started 10 Oct 2024 06:43:41 (4 months ago), still ongoing
Major Incident
Investigating
SMS Long Code, North America
SMS Short Code, North America

We are experiencing US inbound SMS delivery failures to a subset of phone numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

SMS Delivery Delays to Onvoy Spectrum Mobile Network in US
Started 28 Aug 2024 04:41:52 (6 months ago), still ongoing
Minor Incident
Investigating
SMS Short Code, North America

Our monitoring systems have detected a potential issue with sms delivery delays in US. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

SMS delivery delays to Halotel Network in Tanzania
Started 24 Aug 2024 19:42:18 (6 months ago), still ongoing
Minor Incident
Investigating
SMS

We are experiencing SMS delivery delays when sending messages to to Halotel Network in Tanzania. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hours or as soon as more information becomes available.

SMS Delivery Failures on Hutchison Network in Hong Kong
Started 24 Aug 2024 06:47:33 (6 months ago), still ongoing
Minor Incident
Investigating
SMS, APAC

We are experiencing SMS delivery failures on Hutchison Network in Hong Kong. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

SMS Delivery Delays and Failures To T-Mobile Network In The US via subset of Toll-Free Numbers
Started 20 Aug 2024 04:40:02 (6 months ago), still ongoing
Minor Incident
Investigating
SMS Toll-Free, North America

We are experiencing SMS delivery failures to T-Mobile Network in the US via subset of Toll-Free numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Elevated HTTP 500 Errors for Chat API
Started 30 Jul 2024 22:21:45 (7 months ago), still ongoing
Minor Incident
Investigating
Conversations

We are currently investigating an elevated rate of HTTP 500 errors for Chat API. Our engineers are working on the issue, and we will provide another update in 1 hour or as soon as more information becomes available.

SMS Delivery Failures to Digicell Network in Barbados
Started 3 Jul 2024 22:59:01 (8 months ago), still ongoing
Minor Incident
Investigating
SMS, Latin America

We are experiencing SMS delivery failures when sending messages to Digicell network in Barbados. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

SMS Delivery Delays to Dish Network in the US From a Subset of Shortcodes
Started 25 Jun 2024 07:17:23 (8 months ago), still ongoing
Minor Incident
Investigating
SMS Short Code, North America

We are experiencing SMS delivery delays when sending messages to Dish Network in the US From a Subset of Shortcodes . Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Recently Resolved Incidents

SMS Delivery Delays and Failures To 9Mobile Network in Nigeria
Started 17 Feb 2025 19:27:46 (2 days ago), resolved 19 Feb 2025 21:36:13 (7 hours ago)
Minor Incident
Resolved
SMS, Middle East & Africa

We are experiencing SMS delivery delays when sending messages to 9Mobile Network in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Flex and Task Router Workers Experiencing Issues Handling Tasks
Started 19 Feb 2025 20:35:50 (8 hours ago), resolved 19 Feb 2025 21:27:17 (8 hours ago)
Incident without Impact
Resolved
Flex Application Platform
TaskRouter

Our monitoring systems have detected a potential issue with Flex Notification Platform. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

SMS Delivery Report Delays to Multiple Networks in the United States of America Via A Subset Of Shortcodes
Started 19 Feb 2025 18:30:44 (11 hours ago), resolved 19 Feb 2025 21:10:52 (8 hours ago)
Minor Incident
Resolved
SMS Short Code, North America

We are experiencing SMS delivery report delays when sending messages to multiple networks in the United States of America via a subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

SMS Delivery Delays to Multiple Networks in United States of America via Subset of Shortcodes.
Started 19 Feb 2025 08:36:42 (20 hours ago), resolved 19 Feb 2025 13:27:31 (16 hours ago)
Minor Incident
Resolved
SMS Short Code, North America
SMS

We are experiencing SMS delivery delays when sending messages to T-Mobile in United States of America. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

SMS Delivery Delays to Vodafone Omnitel in Italy
Started 19 Feb 2025 09:15:29 (20 hours ago), resolved 19 Feb 2025 13:17:58 (16 hours ago)
Minor Incident
Resolved
SMS
SMS, Europe

We are experiencing SMS delivery delays when sending messages to Vodafone Omnitel in Italy. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

SMS Delivery Delays to Subset Of Twilio Singapore Phone Numbers
Started 18 Feb 2025 03:46:16 (2 days ago), resolved 19 Feb 2025 11:57:11 (17 hours ago)
Minor Incident
Resolved
SMS

We are experiencing SMS delivery delays when sending messages to subset of Twilio Singapore Phone Numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

SMS Delivery Delays and Failures to RighTel in Iran
Started 19 Feb 2025 01:10:56 (1 day ago), resolved 19 Feb 2025 09:43:00 (19 hours ago)
Minor Incident
Resolved
SMS, Middle East & Africa

We are experiencing SMS delivery delays and failures when sending messages to RighTel in Iran. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

SMS Delivery Delays and Failures to Syriatel Holdings in Syrian Arab Republic
Started 19 Feb 2025 00:58:15 (1 day ago), resolved 19 Feb 2025 09:17:40 (20 hours ago)
Minor Incident
Resolved
SMS, Middle East & Africa

We are experiencing SMS delivery delays and failures to Syriatel Holdings in Syrian Arab Republic. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

SMS Delivery Delays to Small Networks in the US via subset of Shortcodes
Started 18 Feb 2025 23:44:53 (1 day ago), resolved 19 Feb 2025 04:47:26 (1 day ago)
Minor Incident
Resolved
SMS Short Code, North America

We are experiencing SMS delivery delays when sending messages to Small Networks in the US via subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

MMS Delivery Delays and Failures to T-mobile US
Started 19 Feb 2025 00:05:52 (1 day ago), resolved 19 Feb 2025 02:32:29 (1 day ago)
Minor Incident
Resolved
MMS

We are experiencing MMS delivery delays and failures to T-mobile US. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

SMS Delivery Failures on Personal Network in Paraguay
Started 18 Feb 2025 19:33:28 (1 day ago), resolved 19 Feb 2025 00:51:09 (1 day ago)
Minor Incident
Resolved
SMS, Latin America

We are experiencing SMS delivery failures on Personal Network in Paraguay. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

SMS Delivery Delays to PLDT/ACeS Network in Philippines Via Subset of Alphanumeric Sender ID
Started 18 Feb 2025 15:00:53 (2 days ago), resolved 18 Feb 2025 17:51:03 (1 day ago)
Minor Incident
Resolved
SMS, APAC

We are experiencing SMS delivery delays when sending messages to PLDT/ACeS Network in Philippines Via Subset of Alphanumeric Sender ID. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

SMS Delivery Delays towards MTN network in Nigeria
Started 18 Feb 2025 10:52:52 (2 days ago), resolved 18 Feb 2025 17:30:26 (1 day ago)
Minor Incident
Resolved
SMS
SMS, Middle East & Africa

We are experiencing SMS delivery delays when sending messages to MTN network in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

SMS Delivery Delays to Multiple Network in United Arab Emirates
Started 17 Feb 2025 22:13:08 (2 days ago), resolved 17 Feb 2025 22:56:38 (2 days ago)
Minor Incident
Resolved
SMS, Middle East & Africa

Our monitoring systems have detected a potential issue with SMS Delivery Delays to Multiple Network in United Arab Emirates. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

SMS Delivery Failures to Ethio Telecom In Ethiopia
Started 17 Feb 2025 16:35:30 (3 days ago), resolved 17 Feb 2025 21:42:56 (2 days ago)
Minor Incident
Resolved
SMS, Middle East & Africa

We are experiencing SMS delivery failures to Ethio Telecom In Ethiopia. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

SMS Delivery Delays to Tigo in United Republic of Tanzania
Started 17 Feb 2025 12:30:40 (3 days ago), resolved 17 Feb 2025 21:22:50 (2 days ago)
Minor Incident
Resolved
SMS
SMS, Middle East & Africa

We are experiencing SMS delivery delays when sending messages to Tigo in Tanzania. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

SMS Delivery Delays to MTN in Ghana
Started 17 Feb 2025 10:59:36 (3 days ago), resolved 17 Feb 2025 19:39:19 (2 days ago)
Minor Incident
Resolved
SMS
SMS, Middle East & Africa

We are experiencing SMS delivery delays when sending messages to MTN in Ghana. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

SMS Delivery Delays To Personal Network in Paraguay
Started 17 Feb 2025 15:14:30 (3 days ago), resolved 17 Feb 2025 19:36:55 (2 days ago)
Minor Incident
Resolved
SMS, Latin America

We are experiencing SMS delivery delays when sending messages to Personal Network in Paraguay. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

SMS Delivery Delays to MTN in Nigeria
Started 17 Feb 2025 09:41:13 (3 days ago), resolved 17 Feb 2025 19:01:57 (2 days ago)
Minor Incident
Resolved
SMS
SMS, Middle East & Africa

We are experiencing SMS delivery delays when sending messages to MTN in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

SMS Delivery Delays and Failures to Multiple Networks in Turkey Over a Subset of Pre Registered Sender IDs
Started 17 Feb 2025 13:18:42 (3 days ago), resolved 17 Feb 2025 18:18:35 (2 days ago)
Minor Incident
Resolved
SMS
SMS, Middle East & Africa

We are experiencing SMS delivery delays and Failures when sending messages to to Multiple Networks in Turkey Over a Subset of Pre Registered Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

SMS Delivery Delays to Vodafone in Egypt
Started 17 Feb 2025 10:26:04 (3 days ago), resolved 17 Feb 2025 13:21:12 (3 days ago)
Minor Incident
Resolved
SMS
SMS, Middle East & Africa

We are experiencing SMS delivery delays when sending messages to Vodafone in Egypt. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

SMS Delivery Delays to Tigo in Honduras
Started 17 Feb 2025 04:13:56 (3 days ago), resolved 17 Feb 2025 12:35:23 (3 days ago)
Minor Incident
Resolved
SMS, Latin America

We are experiencing SMS delivery delays when sending messages to Tigo in Honduras. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

SMS Delivery Delays to Singtel Network in Singapore
Started 16 Feb 2025 18:20:16 (3 days ago), resolved 16 Feb 2025 19:29:46 (3 days ago)
Minor Incident
Resolved
SMS, APAC

We are experiencing SMS delivery delays when sending messages to Singtel Network in Singapore. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

SMS Delivery Report Delays to Airtel-Vodafone in Jersey
Started 16 Feb 2025 07:32:11 (4 days ago), resolved 16 Feb 2025 18:25:58 (3 days ago)
Minor Incident
Resolved
SMS, Europe

We are experiencing SMS delivery delays when sending messages to Airtel-Vodafone in Jersey. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

SMS Delivery Report Delays Towards Multiple Networks in Taiwan
Started 15 Feb 2025 20:20:27 (4 days ago), resolved 16 Feb 2025 12:52:27 (4 days ago)
Minor Incident
Resolved
SMS, APAC

Our monitoring systems have detected a potential issue with SMS Delivery. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

SMS Delivery Delays to Beeline Network In Russia
Started 15 Feb 2025 13:38:35 (5 days ago), resolved 15 Feb 2025 16:34:21 (5 days ago)
Minor Incident
Resolved
SMS, APAC
SMS, Europe

We are experiencing SMS delivery delays when sending messages to Beeline network In Russia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

SMS Delivery Receipts Delays To KyivStar and Lifecell in Ukraine
Started 14 Feb 2025 19:02:11 (5 days ago), resolved 15 Feb 2025 12:50:01 (5 days ago)
Minor Incident
Resolved
SMS, Europe

We are experiencing SMS delivery receipt delays to KyivStar and Lifecell in Ukraine. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

SMS Delivery Delays to Smart Network in Philippines
Started 15 Feb 2025 08:32:34 (5 days ago), resolved 15 Feb 2025 11:24:16 (5 days ago)
Minor Incident
Resolved
SMS, APAC

We are experiencing SMS delivery delays when sending messages to Smart network in Philippines. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

SMS Delivery Report Delays To Airtel-Vodafone in Jersey
Started 14 Feb 2025 19:36:17 (5 days ago), resolved 15 Feb 2025 09:39:38 (5 days ago)
Minor Incident
Resolved
SMS, Europe

We are experiencing SMS delivery report delays to Airtel-Vodafone in Jersey. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Voice Call Failures to a Subset Twilio Canadian Phone Numbers
Started 15 Feb 2025 00:20:13 (5 days ago), resolved 15 Feb 2025 03:30:28 (5 days ago)
Minor Incident
Resolved
Voice, North America

Our monitoring systems have detected a potential issue with inbound voice calls to multiple Twilio Canadian numbers are not reaching Twilio. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

SMS Delivery Delays to ETL in Lao People's Democratic Republic
Started 14 Feb 2025 10:13:07 (6 days ago), resolved 14 Feb 2025 18:52:14 (5 days ago)
Minor Incident
Resolved
SMS, APAC

We are experiencing SMS delivery delays when sending messages to ETL in Lao People's Democratic Republic. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Email Notifications Not Being Sent When a Phone Number was Ported Away From Twilio
Started 13 Feb 2025 21:19:53 (6 days ago), resolved 14 Feb 2025 03:50:14 (6 days ago)
Minor Incident
Resolved
PHONE NUMBERS

Our monitoring systems have detected a potential issue with email notifications not being sent when a phone number has been ported away. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Issue Retrieving Call Details From Twilio Console Insights Voice Call Option
Started 14 Feb 2025 01:04:19 (6 days ago), resolved 14 Feb 2025 03:47:56 (6 days ago)
Minor Incident
Resolved
Console

We've become aware of a potential issue retrieving call details from Twilio Console Insights Voice Call option. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

SMS and MMS Delivery Delays to AT&T Network in United States for a Subset of Short Codes and Toll Free Numbers
Started 13 Feb 2025 20:16:21 (6 days ago), resolved 14 Feb 2025 03:33:12 (6 days ago)
Minor Incident
Resolved
SMS Long Code, North America
MMS Long Code, North America
SMS Toll-Free, North America
MMS Toll-Free, North America

Our monitoring systems have detected a potential issue of SMS and MMS Delivery Delays To AT&T Network in United States. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Issue Invoking and Building with Twilio Functions and Assets
Started 13 Feb 2025 20:45:20 (6 days ago), resolved 13 Feb 2025 23:25:26 (6 days ago)
Minor Incident
Resolved
Functions
Assets

Our monitoring systems have detected a potential issue when building with Twilio Functions and Assets. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Issue Retrieving Video Recordings and Compositions
Started 13 Feb 2025 20:31:35 (6 days ago), resolved 13 Feb 2025 23:23:58 (6 days ago)
Minor Incident
Resolved
Recordings
Compositions

Our monitoring systems have detected a potential issue with receiving a 5xx response when retrieving video recordings and compositions. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

SMS Delivery Delays and Failures to Oman Mobile in Oman
Started 13 Feb 2025 14:32:42 (7 days ago), resolved 13 Feb 2025 19:19:51 (6 days ago)
Minor Incident
Resolved
SMS, Middle East & Africa

We are experiencing SMS delivery delays and failures when sending messages to Oman Mobile in Oman. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

MMS Delivery Delays to a Subset of Twilio US Shortcodes
Started 13 Feb 2025 15:30:05 (7 days ago), resolved 13 Feb 2025 18:02:17 (6 days ago)
Minor Incident
Resolved
MMS Short Code, North America

We are experiencing MMS delivery delays when sending messages to a subset of Twilio US Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

SMS Delivery Delays and Failures to MTN Networks in Sudan
Started 13 Feb 2025 15:31:32 (7 days ago), resolved 13 Feb 2025 17:46:54 (6 days ago)
Minor Incident
Resolved
SMS, Middle East & Africa

We are experiencing SMS delivery delays when sending messages to MTN Networks in Sudan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

SMS Delivery Delays to CTBC Celular SA (CTBC) Network in Brazil
Started 13 Feb 2025 12:56:58 (7 days ago), resolved 13 Feb 2025 17:26:25 (6 days ago)
Minor Incident
Resolved
SMS, Latin America

We are experiencing SMS delivery delays when sending messages to CTBC Celular SA (CTBC) Network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

SMS Delivery Delays and Failures to Zong Network in Pakistan
Started 13 Feb 2025 13:10:59 (7 days ago), resolved 13 Feb 2025 16:00:38 (7 days ago)
Minor Incident
Resolved
SMS, APAC

We are experiencing SMS delivery delays and failures when sending messages to Zong Network in Pakistan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

SMS Delivery Delays to IPKO Network in Kosovo
Started 13 Feb 2025 04:22:20 (7 days ago), resolved 13 Feb 2025 12:19:44 (7 days ago)
Minor Incident
Resolved
SMS, Europe

We are experiencing SMS Delivery Delays to IPKO Network in Kosovo. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

SMS Delivery Delays to Telekom Romania in Romania
Started 13 Feb 2025 01:19:06 (7 days ago), resolved 13 Feb 2025 07:24:06 (7 days ago)
Minor Incident
Resolved
SMS, Europe

We are experiencing SMS delivery delays when sending messages to Telekom Romania in Romania. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio Outage Survival Guide

A step-by-step guide to help you survive a Twilio outage
NaN%

    Twilio Components

    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    now

    Twilio PROGRAMMABLE MESSAGING

    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    now
    MMS
    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    now
    MMS Delivery Delays and Failures to T-mobile US
    Started 19 Feb 2025 00:05:52 (1 day ago), resolved 19 Feb 2025 02:32:29 (1 day ago)
    Minor Incident
    Resolved
    MMS

    We are experiencing MMS delivery delays and failures to T-mobile US. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

    SMS
    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    now
    SMS delivery delays to Halotel Network in Tanzania
    Started 24 Aug 2024 19:42:18 (6 months ago), still ongoing
    Minor Incident
    Investigating
    SMS

    We are experiencing SMS delivery delays when sending messages to to Halotel Network in Tanzania. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hours or as soon as more information becomes available.

    SMS Delivery Delays to Vodafone in Egypt
    Started 17 Feb 2025 10:26:04 (3 days ago), resolved 17 Feb 2025 13:21:12 (3 days ago)
    Minor Incident
    Resolved
    SMS
    SMS, Middle East & Africa

    We are experiencing SMS delivery delays when sending messages to Vodafone in Egypt. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

    SMS Delivery Delays to MTN in Nigeria
    Started 17 Feb 2025 09:41:13 (3 days ago), resolved 17 Feb 2025 19:01:57 (2 days ago)
    Minor Incident
    Resolved
    SMS
    SMS, Middle East & Africa

    We are experiencing SMS delivery delays when sending messages to MTN in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

    SMS Delivery Delays to MTN in Ghana
    Started 17 Feb 2025 10:59:36 (3 days ago), resolved 17 Feb 2025 19:39:19 (2 days ago)
    Minor Incident
    Resolved
    SMS
    SMS, Middle East & Africa

    We are experiencing SMS delivery delays when sending messages to MTN in Ghana. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

    SMS Delivery Delays to Tigo in United Republic of Tanzania
    Started 17 Feb 2025 12:30:40 (3 days ago), resolved 17 Feb 2025 21:22:50 (2 days ago)
    Minor Incident
    Resolved
    SMS
    SMS, Middle East & Africa

    We are experiencing SMS delivery delays when sending messages to Tigo in Tanzania. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

    SMS Delivery Delays and Failures to Multiple Networks in Turkey Over a Subset of Pre Registered Sender IDs
    Started 17 Feb 2025 13:18:42 (3 days ago), resolved 17 Feb 2025 18:18:35 (2 days ago)
    Minor Incident
    Resolved
    SMS
    SMS, Middle East & Africa

    We are experiencing SMS delivery delays and Failures when sending messages to to Multiple Networks in Turkey Over a Subset of Pre Registered Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

    SMS Delivery Delays to Subset Of Twilio Singapore Phone Numbers
    Started 18 Feb 2025 03:46:16 (2 days ago), resolved 19 Feb 2025 11:57:11 (17 hours ago)
    Minor Incident
    Resolved
    SMS

    We are experiencing SMS delivery delays when sending messages to subset of Twilio Singapore Phone Numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

    SMS Delivery Delays towards MTN network in Nigeria
    Started 18 Feb 2025 10:52:52 (2 days ago), resolved 18 Feb 2025 17:30:26 (1 day ago)
    Minor Incident
    Resolved
    SMS
    SMS, Middle East & Africa

    We are experiencing SMS delivery delays when sending messages to MTN network in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

    SMS Delivery Delays to Multiple Networks in United States of America via Subset of Shortcodes.
    Started 19 Feb 2025 08:36:42 (20 hours ago), resolved 19 Feb 2025 13:27:31 (16 hours ago)
    Minor Incident
    Resolved
    SMS Short Code, North America
    SMS

    We are experiencing SMS delivery delays when sending messages to T-Mobile in United States of America. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

    SMS Delivery Delays to Vodafone Omnitel in Italy
    Started 19 Feb 2025 09:15:29 (20 hours ago), resolved 19 Feb 2025 13:17:58 (16 hours ago)
    Minor Incident
    Resolved
    SMS
    SMS, Europe

    We are experiencing SMS delivery delays when sending messages to Vodafone Omnitel in Italy. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

    SMPP
    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    now
    Messaging Channels
    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    now
    Notify
    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    now
    Conversations
    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    now
    Elevated HTTP 500 Errors for Chat API
    Started 30 Jul 2024 22:21:45 (7 months ago), still ongoing
    Minor Incident
    Investigating
    Conversations

    We are currently investigating an elevated rate of HTTP 500 errors for Chat API. Our engineers are working on the issue, and we will provide another update in 1 hour or as soon as more information becomes available.

    Messaging Insights
    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    now
    Messaging Services
    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    now
    Content API
    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    now
    Toll-free verification
    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    now

    Twilio PROGRAMMABLE VOICE

    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    now
    PSTN
    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    now
    SIP Interface
    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    now
    Client Web
    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    now
    Client Mobile
    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    now
    Conference
    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    now
    Recording
    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    now
    Queue
    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    now
    Text-to-Speech
    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    now
    Recording Transcriptions
    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    now
    TwiML
    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    now
    Voice Insights
    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    now
    Speech Recognition
    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    now
    Intelligence
    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    now
    Pay
    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    now
    Media Streams
    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    now
    Dialogflow
    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    now

    Twilio ACCOUNT SECURITY

    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    now
    Authy 2FA
    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    now
    Verify
    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    now
    Authy App
    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    now
    Lookup
    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    now

    Twilio ELASTIC SIP TRUNKING

    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    now
    Origination
    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    now
    Termination
    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    now

    Twilio FLEX

    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    now
    Flex Application Platform
    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    now
    Flex and Task Router Workers Experiencing Issues Handling Tasks
    Started 19 Feb 2025 20:35:50 (8 hours ago), resolved 19 Feb 2025 21:27:17 (8 hours ago)
    Incident without Impact
    Resolved
    Flex Application Platform
    TaskRouter

    Our monitoring systems have detected a potential issue with Flex Notification Platform. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

    TaskRouter
    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    now
    Flex and Task Router Workers Experiencing Issues Handling Tasks
    Started 19 Feb 2025 20:35:50 (8 hours ago), resolved 19 Feb 2025 21:27:17 (8 hours ago)
    Incident without Impact
    Resolved
    Flex Application Platform
    TaskRouter

    Our monitoring systems have detected a potential issue with Flex Notification Platform. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

    Flex Insights
    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    now
    Flex Agent Desktop
    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    now
    Flex Queue Stats
    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    now
    Flex Teams View
    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    now
    Flex Admin Console
    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    now
    Flex Routing
    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    now
    Flex Conversations
    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    now
    Flex Programmable Chat
    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    now
    Flex Programmable Voice
    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    now
    Proxy
    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    now
    Flex Plugins
    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    now
    Flex Billing
    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    now

    Twilio INTERCONNECT

    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    now

    Twilio PHONE NUMBERS

    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    now
    Email Notifications Not Being Sent When a Phone Number was Ported Away From Twilio
    Started 13 Feb 2025 21:19:53 (6 days ago), resolved 14 Feb 2025 03:50:14 (6 days ago)
    Minor Incident
    Resolved
    PHONE NUMBERS

    Our monitoring systems have detected a potential issue with email notifications not being sent when a phone number has been ported away. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

    Twilio PROGRAMMABLE CHAT

    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    now

    Twilio PROGRAMMABLE VIDEO

    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    now
    Group Rooms
    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    now
    Peer-to-Peer Rooms
    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    now
    Recordings
    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    now
    Issue Retrieving Video Recordings and Compositions
    Started 13 Feb 2025 20:31:35 (6 days ago), resolved 13 Feb 2025 23:23:58 (6 days ago)
    Minor Incident
    Resolved
    Recordings
    Compositions

    Our monitoring systems have detected a potential issue with receiving a 5xx response when retrieving video recordings and compositions. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

    Compositions
    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    now
    Issue Retrieving Video Recordings and Compositions
    Started 13 Feb 2025 20:31:35 (6 days ago), resolved 13 Feb 2025 23:23:58 (6 days ago)
    Minor Incident
    Resolved
    Recordings
    Compositions

    Our monitoring systems have detected a potential issue with receiving a 5xx response when retrieving video recordings and compositions. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

    Network Traversal Service
    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    now
    Go Rooms
    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    now
    Video Insights
    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    now

    Twilio PROXY

    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    now

    Twilio SERVERLESS

    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    now
    Studio
    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    now
    Functions
    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    now
    Issue Invoking and Building with Twilio Functions and Assets
    Started 13 Feb 2025 20:45:20 (6 days ago), resolved 13 Feb 2025 23:25:26 (6 days ago)
    Minor Incident
    Resolved
    Functions
    Assets

    Our monitoring systems have detected a potential issue when building with Twilio Functions and Assets. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

    Assets
    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    now
    Issue Invoking and Building with Twilio Functions and Assets
    Started 13 Feb 2025 20:45:20 (6 days ago), resolved 13 Feb 2025 23:25:26 (6 days ago)
    Minor Incident
    Resolved
    Functions
    Assets

    Our monitoring systems have detected a potential issue when building with Twilio Functions and Assets. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

    TwiML Bins
    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    now
    Sync
    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    now

    Twilio DEVELOPER TOOLS

    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    now
    Console
    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    now
    Issue Retrieving Call Details From Twilio Console Insights Voice Call Option
    Started 14 Feb 2025 01:04:19 (6 days ago), resolved 14 Feb 2025 03:47:56 (6 days ago)
    Minor Incident
    Resolved
    Console

    We've become aware of a potential issue retrieving call details from Twilio Console Insights Voice Call option. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

    Event Streams
    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    now
    Debugger & Alarms
    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    now
    Documentation
    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    now
    REST API
    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    now
    Bulk Export
    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    now

    Twilio TWILIO PLATFORM

    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    now
    Billing
    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    now
    Customer Support Center
    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    now
    Other
    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    now
    On Call Engineers are Investigating an ZW VPN Outage globally
    Started 19 Nov 2024 08:41:09 (3 months ago), still ongoing
    Minor Incident
    Investigating
    Other

    Our monitoring systems have detected a potential issue ZW VPN Outage globally. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

    Account Insights
    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    now
    Trust Hub
    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    now
    Organization
    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    now

    Twilio CARRIER NETWORK

    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    now
    SMS Long Code, North America
    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    now
    Inbound SMS delivery failures to a subset of phone numbers.
    Started 10 Oct 2024 06:43:41 (4 months ago), still ongoing
    Major Incident
    Investigating
    SMS Long Code, North America
    SMS Short Code, North America

    We are experiencing US inbound SMS delivery failures to a subset of phone numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

    SMS and MMS Delivery Delays to AT&T Network in United States for a Subset of Short Codes and Toll Free Numbers
    Started 13 Feb 2025 20:16:21 (6 days ago), resolved 14 Feb 2025 03:33:12 (6 days ago)
    Minor Incident
    Resolved
    SMS Long Code, North America
    MMS Long Code, North America
    SMS Toll-Free, North America
    MMS Toll-Free, North America

    Our monitoring systems have detected a potential issue of SMS and MMS Delivery Delays To AT&T Network in United States. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

    MMS Long Code, North America
    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    now
    SMS and MMS Delivery Delays to AT&T Network in United States for a Subset of Short Codes and Toll Free Numbers
    Started 13 Feb 2025 20:16:21 (6 days ago), resolved 14 Feb 2025 03:33:12 (6 days ago)
    Minor Incident
    Resolved
    SMS Long Code, North America
    MMS Long Code, North America
    SMS Toll-Free, North America
    MMS Toll-Free, North America

    Our monitoring systems have detected a potential issue of SMS and MMS Delivery Delays To AT&T Network in United States. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

    SMS Short Code, North America
    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    now
    SMS Delivery Delays to Dish Network in the US From a Subset of Shortcodes
    Started 25 Jun 2024 07:17:23 (8 months ago), still ongoing
    Minor Incident
    Investigating
    SMS Short Code, North America

    We are experiencing SMS delivery delays when sending messages to Dish Network in the US From a Subset of Shortcodes . Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

    SMS Delivery Delays to Onvoy Spectrum Mobile Network in US
    Started 28 Aug 2024 04:41:52 (6 months ago), still ongoing
    Minor Incident
    Investigating
    SMS Short Code, North America

    Our monitoring systems have detected a potential issue with sms delivery delays in US. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

    Inbound SMS delivery failures to a subset of phone numbers.
    Started 10 Oct 2024 06:43:41 (4 months ago), still ongoing
    Major Incident
    Investigating
    SMS Long Code, North America
    SMS Short Code, North America

    We are experiencing US inbound SMS delivery failures to a subset of phone numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

    SMS Delivery Failures to United States Cellular Corp in United States of America Over a Subset of Shortcode
    Started 30 Jan 2025 05:01:05 (21 days ago), still ongoing
    Minor Incident
    Investigating
    SMS Short Code, North America

    We've become aware of a potential issue with SMS Delivery Failures to United States Cellular Corp in United States of America Over A Subset Of Shortcode. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

    SMS Delivery Report Delays to Onvoy Spectrum Mobile in USA via Subset of Short Codes
    Started 9 Feb 2025 23:49:15 (10 days ago), still ongoing
    Minor Incident
    Investigating
    SMS Short Code, North America

    We are experiencing SMS delivery report delays when sending messages to Onvoy Spectrum Mobile United States of America. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hours or as soon as more information becomes available.

    SMS Delivery Delays to Small Networks in the US via subset of Shortcodes
    Started 18 Feb 2025 23:44:53 (1 day ago), resolved 19 Feb 2025 04:47:26 (1 day ago)
    Minor Incident
    Resolved
    SMS Short Code, North America

    We are experiencing SMS delivery delays when sending messages to Small Networks in the US via subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

    SMS Delivery Delays to Multiple Networks in United States of America via Subset of Shortcodes.
    Started 19 Feb 2025 08:36:42 (20 hours ago), resolved 19 Feb 2025 13:27:31 (16 hours ago)
    Minor Incident
    Resolved
    SMS Short Code, North America
    SMS

    We are experiencing SMS delivery delays when sending messages to T-Mobile in United States of America. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

    SMS Delivery Report Delays to Multiple Networks in the United States of America Via A Subset Of Shortcodes
    Started 19 Feb 2025 18:30:44 (11 hours ago), resolved 19 Feb 2025 21:10:52 (8 hours ago)
    Minor Incident
    Resolved
    SMS Short Code, North America

    We are experiencing SMS delivery report delays when sending messages to multiple networks in the United States of America via a subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

    MMS Short Code, North America
    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    now
    MMS Delivery Delays to a Subset of Twilio US Shortcodes
    Started 13 Feb 2025 15:30:05 (7 days ago), resolved 13 Feb 2025 18:02:17 (6 days ago)
    Minor Incident
    Resolved
    MMS Short Code, North America

    We are experiencing MMS delivery delays when sending messages to a subset of Twilio US Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

    SMS Toll-Free, North America
    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    now
    SMS Delivery Delays and Failures To T-Mobile Network In The US via subset of Toll-Free Numbers
    Started 20 Aug 2024 04:40:02 (6 months ago), still ongoing
    Minor Incident
    Investigating
    SMS Toll-Free, North America

    We are experiencing SMS delivery failures to T-Mobile Network in the US via subset of Toll-Free numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

    MMS Toll-Free, North America
    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    now
    Voice, North America
    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    now
    Voice Call Failures to a Subset Twilio Canadian Phone Numbers
    Started 15 Feb 2025 00:20:13 (5 days ago), resolved 15 Feb 2025 03:30:28 (5 days ago)
    Minor Incident
    Resolved
    Voice, North America

    Our monitoring systems have detected a potential issue with inbound voice calls to multiple Twilio Canadian numbers are not reaching Twilio. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

    Voice, Latin America
    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    now
    SMS, Latin America
    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    now
    SMS Delivery Failures to Digicell Network in Barbados
    Started 3 Jul 2024 22:59:01 (8 months ago), still ongoing
    Minor Incident
    Investigating
    SMS, Latin America

    We are experiencing SMS delivery failures when sending messages to Digicell network in Barbados. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

    SMS Delivery Delay to a Subset of Phone Numbers in Chile
    Started 12 Nov 2024 03:59:23 (3 months ago), still ongoing
    Minor Incident
    Investigating
    SMS, Latin America

    We are experiencing SMS delivery delays when sending messages to Subset of Phone Numbers in Chile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

    SMS Delivery Delays to Twilio Brazil Phone Numbers via Subset of Shortcodes
    Started 26 Dec 2024 00:37:01 (2 months ago), still ongoing
    Minor Incident
    Investigating
    SMS, Latin America

    We are experiencing SMS Delivery Delays when sending messages to Twilio Brazil Phone Numbers via Subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

    SMS Delivery Delays to CTBC Celular SA (CTBC) Network in Brazil
    Started 13 Feb 2025 12:56:58 (7 days ago), resolved 13 Feb 2025 17:26:25 (6 days ago)
    Minor Incident
    Resolved
    SMS, Latin America

    We are experiencing SMS delivery delays when sending messages to CTBC Celular SA (CTBC) Network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

    SMS Delivery Delays to Tigo in Honduras
    Started 17 Feb 2025 04:13:56 (3 days ago), resolved 17 Feb 2025 12:35:23 (3 days ago)
    Minor Incident
    Resolved
    SMS, Latin America

    We are experiencing SMS delivery delays when sending messages to Tigo in Honduras. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

    SMS Delivery Delays To Personal Network in Paraguay
    Started 17 Feb 2025 15:14:30 (3 days ago), resolved 17 Feb 2025 19:36:55 (2 days ago)
    Minor Incident
    Resolved
    SMS, Latin America

    We are experiencing SMS delivery delays when sending messages to Personal Network in Paraguay. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

    SMS Delivery Failures on Personal Network in Paraguay
    Started 18 Feb 2025 19:33:28 (1 day ago), resolved 19 Feb 2025 00:51:09 (1 day ago)
    Minor Incident
    Resolved
    SMS, Latin America

    We are experiencing SMS delivery failures on Personal Network in Paraguay. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

    Voice, APAC
    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    now
    SMS, APAC
    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    now
    SMS Delivery Failures on Hutchison Network in Hong Kong
    Started 24 Aug 2024 06:47:33 (6 months ago), still ongoing
    Minor Incident
    Investigating
    SMS, APAC

    We are experiencing SMS delivery failures on Hutchison Network in Hong Kong. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

    SMS Delivery Delays and Failures to Zong Network in Pakistan
    Started 13 Feb 2025 13:10:59 (7 days ago), resolved 13 Feb 2025 16:00:38 (7 days ago)
    Minor Incident
    Resolved
    SMS, APAC

    We are experiencing SMS delivery delays and failures when sending messages to Zong Network in Pakistan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

    SMS Delivery Delays to ETL in Lao People's Democratic Republic
    Started 14 Feb 2025 10:13:07 (6 days ago), resolved 14 Feb 2025 18:52:14 (5 days ago)
    Minor Incident
    Resolved
    SMS, APAC

    We are experiencing SMS delivery delays when sending messages to ETL in Lao People's Democratic Republic. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

    SMS Delivery Delays to Smart Network in Philippines
    Started 15 Feb 2025 08:32:34 (5 days ago), resolved 15 Feb 2025 11:24:16 (5 days ago)
    Minor Incident
    Resolved
    SMS, APAC

    We are experiencing SMS delivery delays when sending messages to Smart network in Philippines. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

    SMS Delivery Delays to Beeline Network In Russia
    Started 15 Feb 2025 13:38:35 (5 days ago), resolved 15 Feb 2025 16:34:21 (5 days ago)
    Minor Incident
    Resolved
    SMS, APAC
    SMS, Europe

    We are experiencing SMS delivery delays when sending messages to Beeline network In Russia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

    SMS Delivery Report Delays Towards Multiple Networks in Taiwan
    Started 15 Feb 2025 20:20:27 (4 days ago), resolved 16 Feb 2025 12:52:27 (4 days ago)
    Minor Incident
    Resolved
    SMS, APAC

    Our monitoring systems have detected a potential issue with SMS Delivery. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

    SMS Delivery Delays to Singtel Network in Singapore
    Started 16 Feb 2025 18:20:16 (3 days ago), resolved 16 Feb 2025 19:29:46 (3 days ago)
    Minor Incident
    Resolved
    SMS, APAC

    We are experiencing SMS delivery delays when sending messages to Singtel Network in Singapore. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

    SMS Delivery Delays to PLDT/ACeS Network in Philippines Via Subset of Alphanumeric Sender ID
    Started 18 Feb 2025 15:00:53 (2 days ago), resolved 18 Feb 2025 17:51:03 (1 day ago)
    Minor Incident
    Resolved
    SMS, APAC

    We are experiencing SMS delivery delays when sending messages to PLDT/ACeS Network in Philippines Via Subset of Alphanumeric Sender ID. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

    SMS Delivery Failures on DiGi and Celcom Networks in Malaysia via Subset of Alpha Sender ID's and Longcodes.
    Started 19 Feb 2025 17:10:36 (12 hours ago), still ongoing
    Minor Incident
    Investigating
    SMS, APAC

    We are experiencing SMS delivery failures to DiGi and Celcom Networks in Malaysia for a subset of Alphanumeric Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

    MMS, APAC
    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    now
    Voice, Europe
    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    now
    SMS, Europe
    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    now
    On Call Engineers are Investigating an issue
    Started 16 Oct 2024 12:11:26 (4 months ago), still ongoing
    Minor Incident
    Investigating
    SMS, Europe

    Our monitoring systems have detected a potential issue with SMS Delivery Delays To Multiple UK Networks. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

    SMS Delivery Delays to IPKO Network in Kosovo
    Started 13 Feb 2025 04:22:20 (7 days ago), resolved 13 Feb 2025 12:19:44 (7 days ago)
    Minor Incident
    Resolved
    SMS, Europe

    We are experiencing SMS Delivery Delays to IPKO Network in Kosovo. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

    SMS Delivery Delays to Telekom Romania in Romania
    Started 13 Feb 2025 01:19:06 (7 days ago), resolved 13 Feb 2025 07:24:06 (7 days ago)
    Minor Incident
    Resolved
    SMS, Europe

    We are experiencing SMS delivery delays when sending messages to Telekom Romania in Romania. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

    SMS Delivery Report Delays To Airtel-Vodafone in Jersey
    Started 14 Feb 2025 19:36:17 (5 days ago), resolved 15 Feb 2025 09:39:38 (5 days ago)
    Minor Incident
    Resolved
    SMS, Europe

    We are experiencing SMS delivery report delays to Airtel-Vodafone in Jersey. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

    SMS Delivery Receipts Delays To KyivStar and Lifecell in Ukraine
    Started 14 Feb 2025 19:02:11 (5 days ago), resolved 15 Feb 2025 12:50:01 (5 days ago)
    Minor Incident
    Resolved
    SMS, Europe

    We are experiencing SMS delivery receipt delays to KyivStar and Lifecell in Ukraine. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

    SMS Delivery Delays to Beeline Network In Russia
    Started 15 Feb 2025 13:38:35 (5 days ago), resolved 15 Feb 2025 16:34:21 (5 days ago)
    Minor Incident
    Resolved
    SMS, APAC
    SMS, Europe

    We are experiencing SMS delivery delays when sending messages to Beeline network In Russia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

    SMS Delivery Report Delays to Airtel-Vodafone in Jersey
    Started 16 Feb 2025 07:32:11 (4 days ago), resolved 16 Feb 2025 18:25:58 (3 days ago)
    Minor Incident
    Resolved
    SMS, Europe

    We are experiencing SMS delivery delays when sending messages to Airtel-Vodafone in Jersey. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

    SMS Delivery Delays to Vodafone Omnitel in Italy
    Started 19 Feb 2025 09:15:29 (20 hours ago), resolved 19 Feb 2025 13:17:58 (16 hours ago)
    Minor Incident
    Resolved
    SMS
    SMS, Europe

    We are experiencing SMS delivery delays when sending messages to Vodafone Omnitel in Italy. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

    Voice, Middle East & Africa
    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    now
    SMS, Middle East & Africa
    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    now
    SMS Delivery Delays to MTN in Nigeria
    Started 25 Oct 2024 02:39:03 (4 months ago), still ongoing
    Minor Incident
    Investigating
    SMS, Middle East & Africa

    We are experiencing SMS delivery delays when sending messages to MTN in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

    SMS Delivery Delays and Failures to MTN Networks in Sudan
    Started 13 Feb 2025 15:31:32 (7 days ago), resolved 13 Feb 2025 17:46:54 (6 days ago)
    Minor Incident
    Resolved
    SMS, Middle East & Africa

    We are experiencing SMS delivery delays when sending messages to MTN Networks in Sudan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

    SMS Delivery Delays and Failures to Oman Mobile in Oman
    Started 13 Feb 2025 14:32:42 (7 days ago), resolved 13 Feb 2025 19:19:51 (6 days ago)
    Minor Incident
    Resolved
    SMS, Middle East & Africa

    We are experiencing SMS delivery delays and failures when sending messages to Oman Mobile in Oman. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

    SMS Delivery Delays to Vodafone in Egypt
    Started 17 Feb 2025 10:26:04 (3 days ago), resolved 17 Feb 2025 13:21:12 (3 days ago)
    Minor Incident
    Resolved
    SMS
    SMS, Middle East & Africa

    We are experiencing SMS delivery delays when sending messages to Vodafone in Egypt. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

    SMS Delivery Delays to MTN in Nigeria
    Started 17 Feb 2025 09:41:13 (3 days ago), resolved 17 Feb 2025 19:01:57 (2 days ago)
    Minor Incident
    Resolved
    SMS
    SMS, Middle East & Africa

    We are experiencing SMS delivery delays when sending messages to MTN in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

    SMS Delivery Delays to MTN in Ghana
    Started 17 Feb 2025 10:59:36 (3 days ago), resolved 17 Feb 2025 19:39:19 (2 days ago)
    Minor Incident
    Resolved
    SMS
    SMS, Middle East & Africa

    We are experiencing SMS delivery delays when sending messages to MTN in Ghana. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

    SMS Delivery Failures to Ethio Telecom In Ethiopia
    Started 17 Feb 2025 16:35:30 (3 days ago), resolved 17 Feb 2025 21:42:56 (2 days ago)
    Minor Incident
    Resolved
    SMS, Middle East & Africa

    We are experiencing SMS delivery failures to Ethio Telecom In Ethiopia. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

    SMS Delivery Delays to Tigo in United Republic of Tanzania
    Started 17 Feb 2025 12:30:40 (3 days ago), resolved 17 Feb 2025 21:22:50 (2 days ago)
    Minor Incident
    Resolved
    SMS
    SMS, Middle East & Africa

    We are experiencing SMS delivery delays when sending messages to Tigo in Tanzania. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

    SMS Delivery Delays and Failures to Multiple Networks in Turkey Over a Subset of Pre Registered Sender IDs
    Started 17 Feb 2025 13:18:42 (3 days ago), resolved 17 Feb 2025 18:18:35 (2 days ago)
    Minor Incident
    Resolved
    SMS
    SMS, Middle East & Africa

    We are experiencing SMS delivery delays and Failures when sending messages to to Multiple Networks in Turkey Over a Subset of Pre Registered Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

    SMS Delivery Delays and Failures To 9Mobile Network in Nigeria
    Started 17 Feb 2025 19:27:46 (2 days ago), resolved 19 Feb 2025 21:36:13 (7 hours ago)
    Minor Incident
    Resolved
    SMS, Middle East & Africa

    We are experiencing SMS delivery delays when sending messages to 9Mobile Network in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

    SMS Delivery Delays to Multiple Network in United Arab Emirates
    Started 17 Feb 2025 22:13:08 (2 days ago), resolved 17 Feb 2025 22:56:38 (2 days ago)
    Minor Incident
    Resolved
    SMS, Middle East & Africa

    Our monitoring systems have detected a potential issue with SMS Delivery Delays to Multiple Network in United Arab Emirates. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

    SMS Delivery Delays towards MTN network in Nigeria
    Started 18 Feb 2025 10:52:52 (2 days ago), resolved 18 Feb 2025 17:30:26 (1 day ago)
    Minor Incident
    Resolved
    SMS
    SMS, Middle East & Africa

    We are experiencing SMS delivery delays when sending messages to MTN network in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

    SMS Delivery Delays to Ethio Telecom Network in Ethiopia
    Started 18 Feb 2025 14:40:28 (2 days ago), still ongoing
    Minor Incident
    Investigating
    SMS, Middle East & Africa

    We are experiencing SMS delivery delays when sending messages to Ethio Telecom Network in Ethiopia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

    SMS Delivery Delays and Failures to RighTel in Iran
    Started 19 Feb 2025 01:10:56 (1 day ago), resolved 19 Feb 2025 09:43:00 (19 hours ago)
    Minor Incident
    Resolved
    SMS, Middle East & Africa

    We are experiencing SMS delivery delays and failures when sending messages to RighTel in Iran. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

    SMS Delivery Delays and Failures to Syriatel Holdings in Syrian Arab Republic
    Started 19 Feb 2025 00:58:15 (1 day ago), resolved 19 Feb 2025 09:17:40 (20 hours ago)
    Minor Incident
    Resolved
    SMS, Middle East & Africa

    We are experiencing SMS delivery delays and failures to Syriatel Holdings in Syrian Arab Republic. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

    Verify Silent Network Auth
    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    now
    Lookup Identity Match
    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    now
    Lookup Line Type Intelligence [Legacy API]
    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    now
    Lookup Line Type Intelligence [Twilio API]
    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    now
    Lookup SIM Swap
    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    now
    Legacy Identity MatchAndAttributes
    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    now

    Twilio FRONTLINE

    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    now

    Twilio INTERNET OF THINGS

    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    now
    Programmable Wireless
    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    now
    Super SIM
    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    now
    Wireless Insights
    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    now

    Twilio Sender ID

    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    now

    Twilio ZIPWHIP MESSAGING

    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    now
    SMS Long Code, North America
    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    now
    MMS Long Code, North America
    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    now
    SMS Toll-Free, North America
    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    now
    SMS and MMS Delivery Delays to AT&T Network in United States for a Subset of Short Codes and Toll Free Numbers
    Started 13 Feb 2025 20:16:21 (6 days ago), resolved 14 Feb 2025 03:33:12 (6 days ago)
    Minor Incident
    Resolved
    SMS Long Code, North America
    MMS Long Code, North America
    SMS Toll-Free, North America
    MMS Toll-Free, North America

    Our monitoring systems have detected a potential issue of SMS and MMS Delivery Delays To AT&T Network in United States. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

    MMS Toll-Free, North America
    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    now
    SMS and MMS Delivery Delays to AT&T Network in United States for a Subset of Short Codes and Toll Free Numbers
    Started 13 Feb 2025 20:16:21 (6 days ago), resolved 14 Feb 2025 03:33:12 (6 days ago)
    Minor Incident
    Resolved
    SMS Long Code, North America
    MMS Long Code, North America
    SMS Toll-Free, North America
    MMS Toll-Free, North America

    Our monitoring systems have detected a potential issue of SMS and MMS Delivery Delays To AT&T Network in United States. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

    Twilio ZIPWHIP TOOLS

    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    now
    Zipwhip Provisioner Dashboard and API
    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    now
    Zipwhip Support Ticketing
    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    now
    Toll-Free Verification Portal
    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    now