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Twilio status is Minor Service Outage
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Active Incidents
We are experiencing SMS delivery delay to Dish Network in US via subset of Longcode. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Our monitoring systems have detected a potential issue with sms delivery delays in US. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
We are experiencing SMS delivery delays when sending messages to to Halotel Network in Tanzania. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hours or as soon as more information becomes available.
We are experiencing SMS delivery failures on Hutchison Network in Hong Kong. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
We are experiencing SMS delivery failures to T-Mobile Network in the US via subset of Toll-Free numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
We are currently investigating an elevated rate of HTTP 500 errors for Chat API. Our engineers are working on the issue, and we will provide another update in 1 hour or as soon as more information becomes available.
We are experiencing SMS delivery failures when sending messages to Digicell network in Barbados. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
We are experiencing SMS delivery delays when sending messages to Dish Network in the US From a Subset of Shortcodes . Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Recently Resolved Incidents
Our monitoring systems have detected a potential issue with outbound (only) SMS Delivery delays to multiple networks In India. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
We are experiencing SMS delivery report delays to multiple networks in the US for a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Our monitoring systems have detected a potential issue with SMS delivery failures to Orange Network in Tunisia. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
We are experiencing delays in receiving message delivery reports when sending to Tim Network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
We are experiencing SMS delivery failures to Evolve Cellular Network in the US. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
We are experiencing SMS Delivery Failure to Rogers Network in Canada for a Subset of Short Codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
We are experiencing SMS delivery delays when sending messages to Altan Redes network in Mexico. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
We are experiencing SMS delivery delays when sending messages to Movistar Network in Chile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
We are experiencing SMS Delivery Delays to TIM Network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
We are observing inbound call failures to a subset of Twilio phone numbers Portugal. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
We are experiencing SMS delivery delays when sending messages to Yoigo Network in Spain. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
We are observing inbound call failures to a subset of Twilio phone numbers in Australia. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
We are observing inbound call failures to a subset of Twilio phone numbers Portugal. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Our engineers have identified the issue for whatsapp channel where customers may receive duplicate SENT status callbacks and are working to deploy a fix. We expect to provide another update in 1 day or as soon as more information becomes available.
Our monitoring systems have detected a potential issue with SMS delivery delays To Roshan Network Afghanistan. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
We've become aware of a potential issue with Voice SDK. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Our monitoring systems have detected a potential issue with Voice Intelligence failures processing Open AI operators. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
We are experiencing SMS delivery delays when sending messages to China Unicom Network in China. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
We are experiencing SMS delivery delays to small networks in the US when sending from a subset of shortcodes. We are working with our carrier partners to resolve the issue. We will provide another update in 1 hour or as soon as more information is available.
We are experiencing SMS delivery delays when sending messages to Mauritel Network in Mauritania. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
We are experiencing SMS delivery delays when sending messages to ZET-Mobile Network in Tajikistan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
We are experiencing SMS delivery delays when sending messages to TelCel network in Mexico. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
We've become aware of a potential issue with Flex where agents are logged out and not able to log back in. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
We are experiencing SMS delivery delays when sending messages to Ooredoo network in Algeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Our monitoring systems have detected a potential issue with SMS delivery failures to far Eastone Networks in Taiwan. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Our monitoring systems have detected SMS Delivery Delays to MobiCom Network in Mongolia. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
We are experiencing SMS delivery delays when sending messages to MTN network in South Africa. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
We are observing Inbound Call Failures to a Subset of Twilio Colombia Phone Numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
We are experiencing SMS delivery delays when sending messages to Orange network in Cameroon. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
We are experiencing SMS delivery delays when sending messages to MCI Network in Iran. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Our monitoring systems have detected a potential issue. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Twilio Outage Survival Guide
Twilio Components
Twilio PROGRAMMABLE MESSAGING
MMS
SMS
We are experiencing SMS delivery delays when sending messages to to Halotel Network in Tanzania. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hours or as soon as more information becomes available.
SMPP
Messaging Channels
Notify
Conversations
We are currently investigating an elevated rate of HTTP 500 errors for Chat API. Our engineers are working on the issue, and we will provide another update in 1 hour or as soon as more information becomes available.
Messaging Insights
Messaging Services
Content API
Toll-free verification
Twilio PROGRAMMABLE VOICE
PSTN
SIP Interface
Client Web
We've become aware of a potential issue with Voice SDK. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Client Mobile
Conference
Recording
Queue
Text-to-Speech
Recording Transcriptions
TwiML
Voice Insights
Speech Recognition
Intelligence
Our monitoring systems have detected a potential issue with Voice Intelligence failures processing Open AI operators. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Pay
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Twilio ELASTIC SIP TRUNKING
Origination
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Twilio FLEX
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Flex Application Platform
Flex Insights
Flex Agent Desktop
Flex Queue Stats
Flex Teams View
Flex Admin Console
We've become aware of a potential issue with Flex where agents are logged out and not able to log back in. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Flex Routing
Flex Conversations
Flex Programmable Chat
Flex Programmable Voice
Proxy
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Twilio INTERCONNECT
Twilio PHONE NUMBERS
Our monitoring systems have detected a potential issue. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Twilio PROGRAMMABLE CHAT
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Twilio DEVELOPER TOOLS
Console
Our monitoring systems have detected a potential issue. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Event Streams
Our engineers have identified the issue for whatsapp channel where customers may receive duplicate SENT status callbacks and are working to deploy a fix. We expect to provide another update in 1 day or as soon as more information becomes available.
Debugger & Alarms
Documentation
REST API
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Twilio TWILIO PLATFORM
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Other
Account Insights
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Twilio CARRIER NETWORK
SMS Long Code, North America
We are experiencing SMS delivery delay to Dish Network in US via subset of Longcode. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
We are experiencing SMS delivery failures to Evolve Cellular Network in the US. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
MMS Long Code, North America
SMS Short Code, North America
We are experiencing SMS delivery delays when sending messages to Dish Network in the US From a Subset of Shortcodes . Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Our monitoring systems have detected a potential issue with sms delivery delays in US. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
We are experiencing SMS Delivery Failure to Rogers Network in Canada for a Subset of Short Codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
We are experiencing SMS delivery delays to small networks in the US when sending from a subset of shortcodes. We are working with our carrier partners to resolve the issue. We will provide another update in 1 hour or as soon as more information is available.
We are experiencing SMS delivery report delays to multiple networks in the US for a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
MMS Short Code, North America
SMS Toll-Free, North America
We are experiencing SMS delivery failures to T-Mobile Network in the US via subset of Toll-Free numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
MMS Toll-Free, North America
Voice, North America
Voice, Latin America
We are observing Inbound Call Failures to a Subset of Twilio Colombia Phone Numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
SMS, Latin America
We are experiencing SMS delivery failures when sending messages to Digicell network in Barbados. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
We are experiencing SMS delivery delays when sending messages to Altan Redes network in Mexico. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
We are experiencing SMS delivery delays when sending messages to Movistar Network in Chile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
We are experiencing SMS Delivery Delays to TIM Network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
We are experiencing SMS delivery delays when sending messages to TelCel network in Mexico. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
We are experiencing delays in receiving message delivery reports when sending to Tim Network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Voice, APAC
We are observing inbound call failures to a subset of Twilio phone numbers in Australia. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
SMS, APAC
We are experiencing SMS delivery failures on Hutchison Network in Hong Kong. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Our monitoring systems have detected a potential issue with SMS delivery failures to far Eastone Networks in Taiwan. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Our monitoring systems have detected SMS Delivery Delays to MobiCom Network in Mongolia. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
We are experiencing SMS delivery delays when sending messages to China Unicom Network in China. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
We are experiencing SMS delivery delays when sending messages to ZET-Mobile Network in Tajikistan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Our monitoring systems have detected a potential issue with outbound (only) SMS Delivery delays to multiple networks In India. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
MMS, APAC
Voice, Europe
We are observing inbound call failures to a subset of Twilio phone numbers Portugal. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
We are observing inbound call failures to a subset of Twilio phone numbers Portugal. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
SMS, Europe
We are experiencing SMS delivery delays when sending messages to Yoigo Network in Spain. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Voice, Middle East & Africa
SMS, Middle East & Africa
We are experiencing SMS delivery delays when sending messages to MTN network in South Africa. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
We are experiencing SMS delivery delays when sending messages to Orange network in Cameroon. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
We are experiencing SMS delivery delays when sending messages to MCI Network in Iran. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Our monitoring systems have detected a potential issue with SMS delivery failures to Orange Network in Tunisia. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Our monitoring systems have detected a potential issue with SMS delivery delays To Roshan Network Afghanistan. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
We are experiencing SMS delivery delays when sending messages to Mauritel Network in Mauritania. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
We are experiencing SMS delivery delays when sending messages to Ooredoo network in Algeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
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Twilio Alternatives
eVoice Web Sites
Account Manager
We are currently investigating an issue affecting our eVoice and Onebox Account Manager pages.
We are currently investigating and will provide more updates.