Twilio Status

Investigating: We are experiencing SMS delivery delays when sending messages to Claro Network in Dominican Republic. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Investigating: We are continuing to experience SMS delivery delays when sending SMS messages to Americanet Network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

Investigating: We are continuing to experience SMS delivery delays when sending SMS messages to Americanet Network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Investigating: We are continuing to experience SMS delivery delays when sending SMS messages to Americanet Network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating: We are experiencing SMS delivery delays when sending SMS messages to Americanet Network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Investigating: We continue experiencing SMS delivery delays and failures when sending messages to Zain/CelTel in Niger. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

Investigating: We continue experiencing SMS delivery delays and failures when sending messages to Zain/CelTel in Niger. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Investigating: We continue experiencing SMS delivery delays and failures when sending messages to Zain/CelTel in Niger. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating: We are experiencing SMS delivery delays and failures when sending messages to Zain/CelTel in Niger. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Investigating: We have detected an increase in voice call disconnects for Flex agents on Flex. Engineering teams are investigating. We will update in 24 hours or when more information becomes available.

Investigating: We have detected an increase in voice call disconnects for Flex agents on Flex. Engineering teams are investigating. We will update in 16 hours or when more information becomes available.

Investigating: We have detected an increase in voice call disconnects for Flex agents on Flex. Engineering teams are investigating. We will update in 8 hours or when more information becomes available.

Investigating: We have detected an increase in voice call disconnects for Flex agents on Flex. Engineering teams are investigating. We will update in 4 hours or when more information becomes available.

Investigating: We have detected an increase in voice call disconnects for Flex agents on Flex. Engineering teams are investigating. We will update in 2 hours or when more information becomes available.

Investigating: We have detected an increase in voice call disconnects for Flex agents on Flex. Engineering teams are investigating. We will update in 1 hour or when more information becomes available.

Investigating: Our monitoring systems have detected a potential issue with Voice and Flex. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Investigating: We are experiencing SMS delivery delays and failures when sending messages to multiple networks in New Zealand. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Investigating: We are experiencing SMS delivery report delays to Hello Network in Cambodia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Investigating: We are experiencing SMS delivery failures sending to KPN Network in Netherlands. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Investigating: We are experiencing SMS delivery failures to H3G in United Kingdom of Great Britain and Northern Ireland. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Investigating: We are experiencing SMS delivery report delays to Multiple networks in United States of America via a subset of Long codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Investigating: We are currently experiencing issues with our Organization Public API endpoints, where requests are returning a 401 Unauthorized status due to an unexpected error in our token generation process. This is affecting users who rely on the Organization Public API for accessing organizational data. Our engineers are working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Investigating: Our monitoring systems have detected a potential issue. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Investigating: We are continuing to experience SMS delivery delays when sending messages to in Angola 631-04. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Investigating: We are continuing to experience SMS delivery delays when sending messages to in Angola 631-04. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating: We are experiencing SMS delivery delays when sending messages to in Angola 631-04. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Investigating: We are experiencing SMS delivery failures sending to Syriatel Network in Syria. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Investigating: We are experiencing SMS Delivery Failures to United States Cellular Corp in United States of America Over a Subset of Shortcode. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Investigating: We are experiencing SMS Delivery Failures to United States Cellular Corp in United States of America Over a Subset of Shortcode. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Investigating: We've become aware of a potential issue with SMS Delivery Failures to United States Cellular Corp in United States of America Over A Subset Of Shortcode. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Investigating: We are experiencing SMS Delivery Delays when sending messages to Twilio Brazil Phone Numbers via Subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Investigating: Our monitoring systems have detected a potential issue ZW VPN Outage globally. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Investigating: We are experiencing SMS delivery delays when sending messages to Subset of Phone Numbers in Chile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Investigating: We are experiencing SMS delivery delays when sending messages to MTN in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Investigating: Our monitoring systems have detected a potential issue with SMS Delivery Delays To Multiple UK Networks. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Investigating: We are experiencing US inbound SMS delivery failures to a subset of phone numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Investigating: We are experiencing SMS delivery delays when sending messages to Onvoy Spectrum mobile Network in US over a subset of short code. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Investigating: Our monitoring systems have detected a potential issue with sms delivery delays in US. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Investigating: We are experiencing SMS delivery delays when sending messages to to Halotel Network in Tanzania. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hours or as soon as more information becomes available.

Investigating: We are experiencing SMS delivery failures on Hutchison Network in Hong Kong. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Investigating: We are experiencing SMS delivery failures to T-Mobile Network in the US via subset of Toll-Free numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Investigating: We are currently investigating an elevated rate of HTTP 500 errors for Chat API. Our engineers are working on the issue, and we will provide another update in 1 hour or as soon as more information becomes available.

Investigating: We are currently investigating an elevated rate of HTTP 500 errors for Chat API. Our engineers are working on the issue, and we will provide another update in 1 hour or as soon as more information becomes available.

Investigating: We are experiencing SMS delivery delays and failures when sending messages to Digicell network in the below Caribbean countries:

• Jamaica
• Barbodas
• Cayman Island

Our engineers are working with our carrier partner to resolve the issue and we request you to kindly see the updates under https://status.twilio.com/incidents/g31ysnf9f5mq.

Investigating: We are experiencing SMS delivery failures when sending messages to Digicell network in Barbados. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Investigating: We are experiencing SMS delivery failures when sending messages to Digicell network in Barbados. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating: We are experiencing SMS delivery failures when sending messages to Digicell network in Barbados. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Investigating: We were made aware that this is part of scheduled maintenance reported here - https://status.twilio.com/incidents/f5qfn5j4pkmw. We will close this page and you can track the maintenance on status page

Investigating: We are still experiencing SMS delivery delays when sending messages to Dish Network in the US From a Subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating: We are experiencing SMS delivery delays when sending messages to Dish Network in the US From a Subset of Shortcodes . Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Resolved: We are no longer experiencing SMS delivery delays when sending messages to Unitel Network In Angola. This incident has been resolved.

Monitoring: We are observing recovery in SMS delivery delays when sending messages to Unitel Network In Angola. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating: We continue to experience SMS delivery delays when sending messages to Unitel Network In Angola. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating: We are experiencing SMS delivery delays when sending messages to Unitel Network In Angola. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Resolved: We are no longer experiencing SMS delivery failures when sending messages to Fibernotics in Canada. This incident has been resolved.

Monitoring: We are observing recovery in SMS delivery failures when sending messages to Fibernotics in Canada. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating: We are experiencing SMS delivery failures to Fibernotics in Canada . Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in the next 8 hours or as soon as more information becomes available.

Investigating: We are experiencing SMS delivery failures to Fibernotics in Canada . Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in the next 4 hours or as soon as more information becomes available.

Investigating: We are experiencing SMS delivery failures to Fibernotics in Canada . Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in the next 2 hour or as soon as more information becomes available.

Investigating: We are experiencing SMS delivery failures to Fibernotics in Canada . Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Resolved: The issue affecting inbound calls to Twilio Denmark Phone Numbers has been resolved, and the service is functioning normally at this time.

Monitoring: We have started seeing recovery for inbound calls to Twilio Denmark Phone Numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Investigating: We are still observing call failures to Twilio Denmark phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Investigating: We are observing call failures to Twilio Denmark phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hours or as soon as more information becomes available.

Resolved: We are no longer experiencing SMS delivery failures to Claro in Dominican Republic. This incident has been resolved.

Monitoring: We are observing recovery in delivery report delays [when sending to Claro in Dominican Republic. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating: We continue to experience SMS delivery delays when sending messages to Claro in Dominican Republic. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating: We are experiencing SMS delivery delays when sending messages to Claro in Dominican Republic. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Resolved: We are no longer experiencing MMS delivery delays when sending messages to United States of America in Multiple Networks Via a Subset Of Short Codes. This incident has been resolved.

Monitoring: We are observing recovery in delivery report delays when sending to from the United States of America in Multiple Networks Via a Subset Of Short Codes. . We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating: We continue to experience MMS delivery delays when sending messages to and From Multiple Networks In United States of America Via a Subset Of Twilio Short Codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Investigating: We continue to experience MMS delivery delays when sending messages to and From Multiple Networks In United States of America Via a Subset Of Twilio Short Codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating: We are experiencing MMS delivery delays when sending messages to and From the United States of America in Multiple Networks Via a Subset Of Short Codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Resolved: We are no longer experiencing SMS delivery delays when sending messages to Tigo Network in Chad. This incident has been resolved.

Monitoring: We are observing recovery in SMS delivery delays when sending messages to Tigo Network in Chad. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating: We continue to experience SMS delivery delays when sending messages to the Tigo Network in Chad. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.

Investigating: We continue to experience SMS delivery delays when sending messages to Tigo Network in Chad. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

Investigating: We are still experiencing SMS delivery delays when sending messages to Tigo Network in Chad. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Investigating: We are still experiencing SMS delivery delays when sending messages to Tigo Network in Chad. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating: We are experiencing SMS delivery delays when sending messages to Tigo Network in Chad. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Resolved: We are no longer experiencing SMS delivery delays when sending messages to Mattel Network in Mauritania. This incident has been resolved.

Monitoring: We are observing recovery in SMS delivery delays when sending messages to Mattel Network in Mauritania. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hour or as soon as more information becomes available.

Investigating: We continue to experience the SMS delivery delays when sending messages to Mattel Network in Mauritania. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.

Investigating: We continue to experience the SMS delivery delays when sending messages to Mattel Network in Mauritania. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

Investigating: We are continuing to investigate this issue.

Investigating: We continue to experience SMS Delivery Delays to the Mattel Network in Mauritania. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Investigating: We are still experiencing SMS Delivery Delays to the Mattel Network in Mauritania. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating: We are experiencing SMS Delivery Delays to the Mattel Network in Mauritania. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Resolved: Twilio Programable Video was degraded July 18th 12:08 PM (19:08 UTC) At this time some video rooms completion callbacks were lost. The issue has now been resolved.

Resolved: We are no longer experiencing SMS delivery delays when sending messages to MTN and Vodafone Network in Ghana. This incident has been resolved.

Monitoring: We are observing recovery in SMS delivery delays when sending messages to MTN and Vodafone Network in Ghana. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating: We are still experiencing SMS delivery delays when sending messages to MTN and Vodafone Network in Ghana. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating: We are experiencing SMS delivery delays when sending messages to MTN and Vodafone Network in Ghana. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Resolved: We are no longer experiencing SMS Delivery Delays to Cingular Wireless (AT&T) in the United States of America via a Subset of Shortcodes. This incident has been resolved.

Monitoring: We are observing recovery in SMS delivery delays when sending messages to Cingular Wireless (AT&T) in United States of America via a Subset of Shortcodes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating: We are experiencing SMS Delivery Delays to Cingular Wireless (AT&T) in United States of America via a Subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Resolved: Our engineers have monitored the fix and confirmed the issue with WhatsApp, where inbound and outbound messages were experiencing delays, has been resolved. All services are now operating normally at this time.

Identified: [MONITORING] Messages have finished dequeuing. All inbound and outbound traffic for Whatsapp is operational again. We will be providing our next update within the next 4 hours, or as soon as more information is available.

Identified: [MONITORING] Messages have finished dequeuing. All inbound and outbound traffic for Whatsapp is operational again.

Identified: We are continuing to "monitor as messages dequeue".

Identified: We have implemented a fix and will be monitoring as messages dequeue.

Investigating: We are continuing to investigate this issue.

Investigating: We are investigating delays in Whatsapp where inbound and outbound messages are experiencing delays. We expect to provide another update in 1 hour or as soon as more information becomes available

Resolved: We are no longer experiencing MMS/SMS delivery delays when sending messages to Claro in Colombia. This incident has been resolved.

Monitoring: We are observing recovery in SMS delivery delays when sending messages to Claro in Columbia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating: We are still experiencing SMS delivery delays when sending messages to Claro in Colombia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating: We are experiencing SMS delivery delays when sending messages to Claro in Colombia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Resolved: The delays with WhatsApp Template Approvals has been resolved and template approvals are operating normally at this time.

Identified: Our engineers have identified the issue with delays in WhatsApp Template Approvals and are working to deploy a fix. We expect to provide another update in 2 hours or as soon as more information becomes available.

Investigating: We are experiencing Delays in WhatsApp Template Approvals. Our engineers are working with our internal team to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Resolved: We are no longer experiencing SMS delivery delays to AT&T Network in the United States via a subset of long codes. This incident has been resolved.

Monitoring: We are observing recovery in MMS/SMS delivery delays when sending messages to AT&T Network in the United States via a Subset of Long codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating: We continue to experience SMS delivery delays when sending messages to AT&T Network in the United States via a Subset of Long codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating: We are continuing to investigate this issue.

Investigating: We are experiencing SMS delivery delays when sending messages to AT&T Network in the United States via a Subset of Long codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Resolved: The issue affecting inbound calls to a subset of Twilio Thailand phone numbers has been resolved, and the service is functioning normally at this time.

Monitoring: We have started seeing recovery for inbound calls to a subset of Twilio Thailand phone numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Investigating: We continue to observe call failures to a subset of Twilio Thailand phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Investigating: We are observing call failures to a subset of Twilio Thailand phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Resolved: We are no longer experiencing SMS delivery delays when sending messages to MTN Network in Benin. This incident has been resolved.

Monitoring: We are observing recovery in SMS delivery delays when sending messages to MTN Network in Benin. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Monitoring: We are observing recovery in SMS delivery delays when sending messages to MTN Network in Benin. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating: We are experiencing SMS delivery delays when sending messages to MTN Network in Benin. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Resolved: The issue affecting inbound calls to Twilio Turkey phone numbers has been resolved, and the service is functioning normally at this time.

Monitoring: We have started seeing recovery for inbound calls to Twilio Turkey phone numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Investigating: We continue to observe call failures to a subset of Twilio Turkey phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Investigating: We are observing call failures to a subset of Twilio Turkey phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Resolved: We are no longer experiencing SMS delivery delays to a subset of small networks in the United States of America via a subset of short codes. This incident has been resolved.

Monitoring: We are observing recovery with SMS delivery delays to a subset of small networks in the United States of America via a subset of short codes. We will continue monitoring to ensure a full recovery and provide another update in 2 hours.

Investigating: Customers continue experienccing SMS delivery delays to a subset of small networks in the United States of America via a subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Investigating: Customers may experience SMS delivery delays to a subset of small networks in the United States of America via a subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating: We are experiencing SMS delivery delays when sending messages to Dish Network in the United States of America via a Subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Investigating: Our monitoring systems have detected a potential issue with SMS Delivery Delays to Dish Network in the United States of America via a Subset of Shortcodes. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Resolved: We are no longer experiencing SMS delivery delays when sending messages to Telefonica Carrier in Chile. This incident has been resolved.

Monitoring: We are observing recovery with SMS delivery delays when sending messages to Telefonica Carrier in Chile. We will continue monitoring to ensure a full recovery and provide another update in 2 hours.

Investigating: We continue experiencing SMS delivery delays when sending messages to Telefonica Carrier in Chile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Investigating: We continue experiencing SMS delivery delays when sending messages to Telefonica Carrier in Chile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating: We are experiencing SMS delivery delays when sending messages to Telefonica Carrier in Chile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Investigating: Our monitoring systems have detected a potential issue with SMS delivery delays to Telefonica Chile. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Resolved: We are no longer experiencing SMS delivery delays when sending messages to Verizon Wireless in the United States of America. This incident has been resolved.

Monitoring: We are no longer experiencing SMS delivery delays when sending messages to Verizon Wireless in the United States of America via a subset of shortcodes. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Investigating: We are experiencing SMS delivery delays when sending messages to Verizon Wireless in the United States of America. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Resolved: We are no longer experiencing SMS delivery delays when sending to Africell network in Democratic Republic of Congo. This incident has been resolved.

Monitoring: We are seeing SMS delivery without delays when sending to Africell network in Democratic Republic of Congo. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Investigating: We are still experiencing SMS delivery delays when sending messages to Africell network in Democratic Republic of Congo. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

Investigating: We are still experiencing SMS delivery delays when sending messages to Africell network in Democratic Republic of Congo. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Investigating: We are still experiencing SMS delivery delays when sending messages to Africell network in Democratic Republic of Congo. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating: We are experiencing SMS delivery delays when sending messages to Africell network in Democratic Republic of Congo. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Resolved: We are no longer experiencing SMS delivery delays when sending messages to Globe in Philippines. This incident has been resolved.

Monitoring: We are seeing SMS delivery without delays when sending messages to Globe in Philippines. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Investigating: We continue experiencing SMS delivery delays when sending messages to Globe in Philippines. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating: We are experiencing SMS delivery delays when sending messages to Globe in Philippines. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Resolved: We are no longer observing SMS delivery delays when sending messages to Mobilis in Algeria. This incident is now resolved.

Monitoring: We are observing recovery in SMS delivery delays when sending messages to Mobilis in Algeria. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating: We are still experiencing SMS delivery delays when sending messages to Mobilis in Algeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

Investigating: We are still experiencing SMS delivery delays when sending messages to Mobilis in Algeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Investigating: We are still experiencing SMS delivery delays when sending messages to Mobilis in Algeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating: We are still experiencing SMS delivery delays when sending messages to Mobilis in Algeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating: We are still experiencing SMS delivery delays when sending messages to Mobilis in Algeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating: We are still experiencing SMS delivery delays when sending messages to Mobilis in Algeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating: We are experiencing SMS delivery delays when sending messages to Mobilis in Algeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Resolved: We are no longer experiencing SMS delivery when sending messages to KPN in Netherlands via a Subset of Long Codes. This incident has been resolved.

Monitoring: We are observing recovery in SMS delivery when sending messages to KPN in Netherlands via a Subset of Long Codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating: We are still experiencing SMS delivery delays and failures when sending messages to KPN in Netherlands via a Subset of Long Codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

Investigating: We are still experiencing SMS delivery delays and failures when sending messages to KPN in Netherlands via a Subset of Long Codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Investigating: We are still experiencing SMS delivery delays and failures when sending messages to KPN in Netherlands via a Subset of Long Codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating: We are experiencing SMS delivery delays and failures when sending messages to KPN in Netherlands via a Subset of Long Codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating: We are still experiencing SMS delivery delays when sending messages to KPN in Netherlands via a Subset of Long Codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Investigating: We are experiencing SMS delivery delays when sending messages to KPN in Netherlands via a Subset of Long Codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Resolved: The issue causing a delay in completion of transcriptions and operator results with a subset of customers with predictive operators enabled is now resolved and Conversation Intelligence is now operating normally.

Monitoring: The issue causing a delay in completion of transcriptions and operator results with a subset of customers with predictive operators enabled is now resolved and Conversation Intelligence is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.

Investigating: Upon further investigation, we have confirmed that Conversational Intelligence is the product affected by the ongoing incident. We are actively investigating the issue with a subset of customers with predictive operators enabled that may see a delay in completion of transcriptions and operator results. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating: Upon further investigation, we have confirmed that Conversational Intelligence is the product affected by the ongoing incident. We are actively investigating the issue with a subset of customers with predictive operators enabled that may see a delay in completion of transcriptions and operator results. We will provide another update in 1 hour or as soon as more information becomes available.

Investigating: A subset of customers with predictive operators enabled may see a delay in completion of transcriptions and operator results. We will provide another update in 1 hour or as soon as more information becomes available.

Resolved: We are no longer experiencing SMS delivery failures when sending messages to the United Kingdom via Pre-Registered Sender IDs. This incident has been resolved.

Monitoring: We are observing recovery in SMS delivery failures when sending messages to the United Kingdom via Pre-Registered Sender IDs. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating: We are continuing to investigate SMS delivery failures to the United Kingdom via Pre-Registered Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.

Investigating: We are continuing to investigate SMS delivery failures to the United Kingdom via Pre-Registered Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

Investigating: We are continuing to investigate SMS delivery failures to the United Kingdom via Pre-Registered Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Investigating: We are experiencing SMS delivery failures to the United Kingdom via Pre-Registered Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Resolved: Event Streams delivery latency has been resolved, and it is operating normally at this time. This incident is resolved.

Monitoring: Event Streams delivery latency continue to be at normal levels, our engineers will continue to monitor. We will keep monitoring the service and we expect to provide another update in 24 hours or as soon as more information becomes available.

Monitoring: Event Streams delivery latency continue to be at normal levels, our engineers will continue to monitor. We will keep monitoring the service and we expect to provide another update in 2 hours or as soon as more information becomes available.

Investigating: Our engineers confirmed they are observing the Event Streams delivery latency back into normal levels. We will keep monitoring the service and we expect to provide another update in 30 minutes or as soon as more information becomes available.

Investigating: Our engineers are investigating an issue with Event Streams by which events are being delivered with increased latency. We expect to provide another update in 1 hour or as soon as more information becomes available.

Resolved: We are no longer experiencing SMS delivery delays and failures to LycaMobile Network in Belgium. This incident has been resolved.

Monitoring: We are observing recovery in SMS delivery delays and failures to LycaMobile Network in Belgium. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating: We are continuing to investigate experiencing SMS delivery delays and failures to LycaMobile Network in Belgium. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Investigating: We are experiencing SMS delivery delays and failures to LycaMobile Network in Belgium. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Resolved: We have fully investigated the APNS issue triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.

Investigating: We are continuing to investigate this issue.

Investigating: We are continuing to investigate this issue.

Investigating: Our monitoring systems have detected a potential issue with APNS (Apple Push Notification Service) in the US1 region. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Resolved: We are no longer experiencing SMS delivery failures from and to multiple networks in Ireland. This incident has been resolved.

Monitoring: We have started to observe a recovery in SMS delivery failures from and to multiple networks in Ireland. We will continue to monitor the situation to ensure full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Investigating: We are continuing to experience SMS delivery failures from and to multiple networks in Ireland. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating: We are continuing to investigate SMS delivery failures from and to multiple networks in Ireland. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Investigating: We are experiencing SMS delivery failures from and to multiple networks in Ireland. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Resolved: We are no longer experiencing call failures and dialing delays to the Movistar network in Venezuela. This incident has been resolved.

Monitoring: We have started to observe a recovery in call failures and dialing delays to the Movistar network in Venezuela. We will continue to monitor the situation to ensure full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Monitoring: We have started to observe a recovery in call failures and dialing delays to the Movistar network in Venezuela. We will continue to monitor the situation to ensure full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Investigating: Our team is still investigating an issue causing call failures and dialing delays to Movistar Network in Venezuela. We are actively working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

Monitoring: We have started to observe a recovery in call failures and dialing delays to the Movistar network in Venezuela. We will continue to monitor the situation to ensure full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Investigating: Our team is still investigating an issue causing call failures and dialing delays to Movistar Network in Venezuela. We are actively working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

Investigating: Our team is still investigating an issue causing call failures and dialing delays to Movistar Network in Venezuela. We are actively working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Investigating: Our team is investigating an issue causing call failures and dialing delays to Movistar Network in Venezuela. We are actively working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Resolved: All services impacted by an issue with Flex have recovered and are operating as intended. This incident has been resolved.

Monitoring: We are still observing recovery across Flex products and features. Error rates have normalized, and we will continue to closely monitor for an extended period to ensure the recovery is sustained and complete. We will provide another update in 30 minutes or as soon as we have more information available.

Monitoring: We continue observing recovery across Flex products and features. Error rates have normalized, and we will continue to closely monitor for an extended period to ensure the recovery is sustained and complete. We will provide another update in 15 minutes or as soon as we have more information available.

Monitoring: We have identified and addressed the issue causing impact across Flex products, and we are observing continued recovery across Flex products and features. Error rates have normalized, and we will continue to closely monitor for an extended period to ensure the recovery is sustained and complete. We will provide another update in 15 minutes or as soon as we have more information available.

Investigating: We are experiencing issues with Multiple Flex products, including:

Flex: Flex agents will be unable to login into Flex UI. Both Single-sign on and Console logins are impacted. Tasks will not be created, existing tasks cannot be routed to available workers; and agent state can not be changed. Flex Messaging Channels are down. Flex Copilot is also impacted. All Flex calls using Voice are impacted. Calls that were in-progress prior to the incident will not be impacted.

Studio: Customers will experience increased SendToFlex widget failures when calling Task Router to create Tasks.

After further investigation, we can confirm customers are able to log in to the Twilio Console. Our engineering team is actively working to resolve the issue. We expect to provide another update in 15 minutes or as soon as more information becomes available.

Investigating: We are experiencing issues with multiple Twilio products including: Flex TaskRouter, Console Logins, Studio, and Voice Services. Customers could not be able to log in though Twilio Console. Our engineering team is actively working to resolve the issue. We expect to provide another update in 15 minutes or as soon as more information becomes available.

Investigating: Our monitoring systems have detected a potential issue TaskRouter and Voice. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Resolved: We are no longer experiencing MMS and SMS delivery delays to T-Mobile network in the USA from Zipwhip Toll Free phone numbers. This incident has been resolved.

Monitoring: We are observing recovery in MMS and SMS delivery delays to T-Mobile network in the USA from Zipwhip Toll Free phone numbers. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Investigating: We are continuing our investigation and have discovered Zipwhip Toll Free SMS and MMS are also affected by SMS and MMS Delivery Delays to T-Mobile in the USA.

Investigating: We are continuing our investigation and have discovered Zipwhip is also affected by SMS and MMS Delivery Delays to T-Mobile in the USA.

Investigating: We are experiencing SMS and MMS delivery delays to T-Mobile network in the USA. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Resolved: We are no longer experiencing SMS delivery failures to Nuevatel Networks in Bolivia. This incident has been resolved.

Monitoring: We are observing successful SMS delivery to Nuevatel Networks in Bolivia. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Investigating: We are still experiencing SMS delivery failures to Nuevatel Networks in Bolivia. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

Investigating: We are still experiencing SMS delivery failures to Nuevatel Networks in Bolivia. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Investigating: We are experiencing SMS delivery failures to Nuevatel Networks in Bolivia. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 60 minutes or as soon as more information becomes available.

Resolved: We are no longer experiencing MMS/SMS delivery delays when sending messages to Vodafone Network in Egypt. This incident has been resolved.

Monitoring: We are observing recovery in SMS delivery delays when sending messages to the Vodafone Network in Egypt. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating: We are still experiencing SMS delivery delays when sending messages to the Vodafone Network in Egypt. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating: We are experiencing SMS delivery delays when sending messages to the Vodafone Network in Egypt. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Investigating: Our monitoring systems have detected a potential issue associated to SMS Delivery Delays To Vodafone Network in Egypt. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.