Twilio status is Partially Degraded Service

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Active Incidents

SMS Delivery Delays to Onvoy Spectrum Mobile Network in US via Subset of Short Codes
Started 8 Oct 2024 17:20:57 (5 hours ago), still ongoing
Minor Incident
Monitoring
SMS Short Code, North America

We are experiencing SMS delivery delays when sending messages to Onvoy Spectrum mobile network in US via subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

SMS Delivery Delays to Unite Network in Moldova
Started 7 Oct 2024 23:26:10 (23 hours ago), still ongoing
Minor Incident
Monitoring
SMS, Europe

We are experiencing SMS delivery delays when sending messages to Unite Network in Moldova. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

SMS Delivery Delays to Onvoy Spectrum Mobile Network in US
Started 28 Aug 2024 04:41:52 (1 month ago), still ongoing
Minor Incident
Investigating
SMS Short Code, North America

Our monitoring systems have detected a potential issue with sms delivery delays in US. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

SMS delivery delays to Halotel Network in Tanzania
Started 24 Aug 2024 19:42:18 (2 months ago), still ongoing
Minor Incident
Investigating
SMS

We are experiencing SMS delivery delays when sending messages to to Halotel Network in Tanzania. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hours or as soon as more information becomes available.

SMS Delivery Failures on Hutchison Network in Hong Kong
Started 24 Aug 2024 06:47:33 (2 months ago), still ongoing
Minor Incident
Investigating
SMS, APAC

We are experiencing SMS delivery failures on Hutchison Network in Hong Kong. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

SMS Delivery Delays and Failures To T-Mobile Network In The US via subset of Toll-Free Numbers
Started 20 Aug 2024 04:40:02 (2 months ago), still ongoing
Minor Incident
Investigating
SMS Toll-Free, North America

We are experiencing SMS delivery failures to T-Mobile Network in the US via subset of Toll-Free numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Elevated HTTP 500 Errors for Chat API
Started 30 Jul 2024 22:21:45 (2 months ago), still ongoing
Minor Incident
Investigating
Conversations

We are currently investigating an elevated rate of HTTP 500 errors for Chat API. Our engineers are working on the issue, and we will provide another update in 1 hour or as soon as more information becomes available.

SMS Delivery Failures to Digicell Network in Barbados
Started 3 Jul 2024 22:59:01 (3 months ago), still ongoing
Minor Incident
Investigating
SMS, Latin America

We are experiencing SMS delivery failures when sending messages to Digicell network in Barbados. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

SMS Delivery Delays to Dish Network in the US From a Subset of Shortcodes
Started 25 Jun 2024 07:17:23 (4 months ago), still ongoing
Minor Incident
Investigating
SMS Short Code, North America

We are experiencing SMS delivery delays when sending messages to Dish Network in the US From a Subset of Shortcodes . Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Recently Resolved Incidents

SMS Delivery Delays to Airtel Network in Nigeria
Started 8 Oct 2024 15:59:46 (6 hours ago), resolved 8 Oct 2024 18:55:04 (3 hours ago)
Major Incident
Resolved
SMS, Middle East & Africa

We are experiencing MMS/SMS delivery delays when sending messages to Airtel Network in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

SMS Delivery Delays to Kolbi / ICE Network in Costa Rica
Started 8 Oct 2024 08:31:11 (14 hours ago), resolved 8 Oct 2024 18:07:59 (4 hours ago)
Minor Incident
Resolved
SMS, Latin America

We are experiencing SMS delivery delays when sending messages to Kolbi / ICE Network in Costa Rica. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

SMS Delivery Delays To IER/Meteor Network In Ireland
Started 7 Oct 2024 15:33:41 (1 day ago), resolved 7 Oct 2024 22:16:34 (24 hours ago)
Minor Incident
Resolved
SMS, Europe

We are experiencing SMS delivery delays when sending messages to IER/Meteor network in Ireland. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Issue In Accessing Alphanumeric Sender Id Registration Page On Twilio Console
Started 7 Oct 2024 05:15:59 (2 days ago), resolved 7 Oct 2024 10:06:33 (2 days ago)
Critical Incident
Resolved
Other

We are investigating an issue where the users are unable to access the Alphanumeric Sender ID registration page on the Twilio Console. We expect to provide another update in an hour or as soon as more information becomes available

SMS Delivery Delays to America Net Network in Brazil
Started 6 Oct 2024 00:45:08 (3 days ago), resolved 7 Oct 2024 07:46:53 (2 days ago)
Minor Incident
Resolved
SMS, Latin America

Our monitoring systems have detected a potential issue with SMS delivery delays to America Net network in Brazil. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Inbound Call Failure to a Subset of Thailand Phone Numbers
Started 7 Oct 2024 05:38:18 (2 days ago), resolved 7 Oct 2024 05:38:19 (2 days ago)
Incident without Impact
Resolved
PHONE NUMBERS

Inbound calls to Twilio phone numbers were degraded for 3 hours and 18 minutes between 18:46 and 22:04 Pacific Time on 10/06/2024. During this period of time, customers may have experienced inbound call failure to a subset of Thailand phone numbers. The issue has now been resolved.

SMS Delivery Delays to Multiple Network in US via Subset of Long Codes
Started 5 Oct 2024 23:55:06 (3 days ago), resolved 6 Oct 2024 08:49:49 (3 days ago)
Minor Incident
Resolved
SMS Long Code, North America

Our monitoring systems have detected a potential issue with SMS delivery receipts delay to Number Access network in US via subset of long codes. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

SMS Delivery Delays to Digicel Network in El Salvador
Started 5 Oct 2024 21:50:49 (3 days ago), resolved 6 Oct 2024 06:27:21 (3 days ago)
Minor Incident
Resolved
SMS, Latin America

Our monitoring systems have detected a potential issue with SMS delivery delays to Digicel network in El Salvador. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

SMS Delivery Delays and Failures to Zet Mobile Network in Tajikistan
Started 3 Oct 2024 18:38:23 (5 days ago), resolved 5 Oct 2024 17:07:49 (3 days ago)
Incident without Impact
Resolved
SMS, APAC

We are experiencing SMS delivery delays when sending messages to Zet Mobile network in Tajikistan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

SMS Delivery Delays to Gibtel Network in Gibraltar
Started 4 Oct 2024 08:30:30 (5 days ago), resolved 5 Oct 2024 14:06:43 (3 days ago)
Incident without Impact
Resolved
SMS, Europe

We are experiencing SMS delivery delays when sending messages to Gibtel Network in Gibraltar. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

MMS Delivery Delays to Multiple Networks in the US from aSubset of Shortcodes
Started 4 Oct 2024 23:25:29 (4 days ago), resolved 5 Oct 2024 12:05:01 (3 days ago)
Minor Incident
Resolved
MMS Short Code, North America

Our monitoring systems have detected a potential issue with MMS delivery delays to multiple networks in the US from a subset of shortcodes. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Call Failures From Bell Canada Numbers And Roamers To Subset of Twilio US Phone Numbers
Started 3 Oct 2024 08:58:09 (6 days ago), resolved 4 Oct 2024 19:00:12 (4 days ago)
Minor Incident
Resolved
Voice, North America

We are observing call failures to a subset of Twilio US phone numbers from Canada or US roamers in Canada. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

SMS Delivery Delays to Espresso Network in Senegal
Started 4 Oct 2024 05:57:22 (5 days ago), resolved 4 Oct 2024 17:17:22 (4 days ago)
Minor Incident
Resolved
SMS, Middle East & Africa

We are experiencing SMS delivery delays when sending messages to Espresso Network in Senegal. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

SMS Delivery Delays to Ooredoo Network in Algeria
Started 3 Oct 2024 15:55:27 (5 days ago), resolved 4 Oct 2024 13:30:14 (4 days ago)
Minor Incident
Resolved
SMS, Middle East & Africa

We are experiencing SMS delivery delays when sending messages to Ooredoo Network in Algeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

SMS Delivery Failures to MCI Network in Iran
Started 3 Oct 2024 07:20:34 (6 days ago), resolved 3 Oct 2024 21:55:48 (5 days ago)
Minor Incident
Resolved
SMS, Middle East & Africa

We are experiencing SMS delivery failures to MCI Network in Iran. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Expired GPG Keys on Twilio CLI
Started 3 Oct 2024 13:49:27 (5 days ago), resolved 3 Oct 2024 21:27:28 (5 days ago)
Minor Incident
Resolved
REST API

We've become aware of a potential issue with Expired Twilio CLI Keys. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

SMS Delivery Delays to Claro Network in Brazil
Started 3 Oct 2024 11:57:05 (5 days ago), resolved 3 Oct 2024 20:00:53 (5 days ago)
Minor Incident
Resolved
SMS, Latin America

We are experiencing SMS delivery delays when sending messages to Claro Network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

SMS Delivery Delay and Failures to Claro Network in Chile
Started 3 Oct 2024 11:25:44 (5 days ago), resolved 3 Oct 2024 16:41:07 (5 days ago)
Minor Incident
Resolved
SMS, Latin America

We are experiencing SMS delivery delay and failures to Claro network in Chile. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

SMS Delivery Report Delays to UzMobile Network in Uzbekistan
Started 2 Oct 2024 21:03:55 (6 days ago), resolved 3 Oct 2024 14:14:30 (5 days ago)
Minor Incident
Resolved
SMS, Middle East & Africa

Our monitoring systems have detected a potential issue with SMS Delivery report delays to UzMobile Network in Uzbekistan. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

SMS Delivery Failures to K-Cell Network in Kazakhstan
Started 3 Oct 2024 08:52:54 (6 days ago), resolved 3 Oct 2024 11:30:04 (5 days ago)
Minor Incident
Resolved
SMS, APAC

We are experiencing SMS delivery failures To K-Cell Network In Kazakhstan. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

SMS Delivery Delays to Claro Network in Chile
Started 2 Oct 2024 21:23:06 (6 days ago), resolved 3 Oct 2024 05:28:53 (6 days ago)
Minor Incident
Resolved
SMS, Latin America

Our monitoring systems have detected a potential issue with SMS delivery delays to Claro Network in Chile. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

SMS Delivery Delays To Small US Networks.
Started 2 Oct 2024 15:46:07 (6 days ago), resolved 2 Oct 2024 20:47:44 (6 days ago)
Minor Incident
Resolved
SMS Long Code, North America
SMS Short Code, North America

We are experiencing SMS Delivery Delays To Small US Networks. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

SMS Delivery Delays to Moov Network in Niger
Started 1 Oct 2024 21:10:12 (7 days ago), resolved 2 Oct 2024 19:00:51 (6 days ago)
Minor Incident
Resolved
SMS, Middle East & Africa

Our monitoring systems have detected a potential issue of SMS Delivery Delays to Moov Network in Niger. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Subset of Customers Unable To Access Flex Insights Historical Reports
Started 1 Oct 2024 13:21:48 (7 days ago), resolved 2 Oct 2024 14:52:54 (6 days ago)
Minor Incident
Resolved
Flex Insights

We've become aware of a potential issue with a subset of customers accessing Flex Insights. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Call Dialling Delays To Indosat Ooredoo Indonesia Phone Numbers
Started 2 Oct 2024 05:23:00 (7 days ago), resolved 2 Oct 2024 08:31:33 (7 days ago)
Minor Incident
Resolved
Voice, APAC

We are experiencing Call Dialing Delays to Indosat Indonesia Phone Numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Inbound Message Delivery Failures - Mobile Originated
Started 1 Oct 2024 16:11:58 (7 days ago), resolved 1 Oct 2024 23:40:04 (7 days ago)
Minor Incident
Resolved
SMS Long Code, North America

We've become aware of a potential issue with inbound message delivery failing to Twilio phone numbers from a US mobile carrier. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Twilio Outage Survival Guide

A step-by-step guide to help you survive a Twilio outage
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    Twilio Components

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    Twilio PROGRAMMABLE MESSAGING

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    MMS
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    SMS
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    SMS delivery delays to Halotel Network in Tanzania
    Started 24 Aug 2024 19:42:18 (2 months ago), still ongoing
    Minor Incident
    Investigating
    SMS

    We are experiencing SMS delivery delays when sending messages to to Halotel Network in Tanzania. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hours or as soon as more information becomes available.

    SMPP
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    Messaging Channels
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    Notify
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    Conversations
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    now
    Elevated HTTP 500 Errors for Chat API
    Started 30 Jul 2024 22:21:45 (2 months ago), still ongoing
    Minor Incident
    Investigating
    Conversations

    We are currently investigating an elevated rate of HTTP 500 errors for Chat API. Our engineers are working on the issue, and we will provide another update in 1 hour or as soon as more information becomes available.

    Messaging Insights
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    Toll-free verification
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    Twilio PROGRAMMABLE VOICE

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    PSTN
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    TwiML
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    Twilio ACCOUNT SECURITY

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    Subset of Customers Unable To Access Flex Insights Historical Reports
    Started 1 Oct 2024 13:21:48 (7 days ago), resolved 2 Oct 2024 14:52:54 (6 days ago)
    Minor Incident
    Resolved
    Flex Insights

    We've become aware of a potential issue with a subset of customers accessing Flex Insights. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

    Flex Agent Desktop
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    Twilio INTERCONNECT

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    Twilio PHONE NUMBERS

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    Inbound Call Failure to a Subset of Thailand Phone Numbers
    Started 7 Oct 2024 05:38:18 (2 days ago), resolved 7 Oct 2024 05:38:19 (2 days ago)
    Incident without Impact
    Resolved
    PHONE NUMBERS

    Inbound calls to Twilio phone numbers were degraded for 3 hours and 18 minutes between 18:46 and 22:04 Pacific Time on 10/06/2024. During this period of time, customers may have experienced inbound call failure to a subset of Thailand phone numbers. The issue has now been resolved.

    Twilio PROGRAMMABLE CHAT

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    Expired GPG Keys on Twilio CLI
    Started 3 Oct 2024 13:49:27 (5 days ago), resolved 3 Oct 2024 21:27:28 (5 days ago)
    Minor Incident
    Resolved
    REST API

    We've become aware of a potential issue with Expired Twilio CLI Keys. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

    Bulk Export
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    Twilio TWILIO PLATFORM

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    Billing
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    Customer Support Center
    Tue 1
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    now
    Other
    Tue 1
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    now
    Issue In Accessing Alphanumeric Sender Id Registration Page On Twilio Console
    Started 7 Oct 2024 05:15:59 (2 days ago), resolved 7 Oct 2024 10:06:33 (2 days ago)
    Critical Incident
    Resolved
    Other

    We are investigating an issue where the users are unable to access the Alphanumeric Sender ID registration page on the Twilio Console. We expect to provide another update in an hour or as soon as more information becomes available

    Account Insights
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    Trust Hub
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    Organization
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    Twilio CARRIER NETWORK

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    SMS Long Code, North America
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    now
    Inbound Message Delivery Failures - Mobile Originated
    Started 1 Oct 2024 16:11:58 (7 days ago), resolved 1 Oct 2024 23:40:04 (7 days ago)
    Minor Incident
    Resolved
    SMS Long Code, North America

    We've become aware of a potential issue with inbound message delivery failing to Twilio phone numbers from a US mobile carrier. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

    SMS Delivery Delays To Small US Networks.
    Started 2 Oct 2024 15:46:07 (6 days ago), resolved 2 Oct 2024 20:47:44 (6 days ago)
    Minor Incident
    Resolved
    SMS Long Code, North America
    SMS Short Code, North America

    We are experiencing SMS Delivery Delays To Small US Networks. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

    SMS Delivery Delays to Multiple Network in US via Subset of Long Codes
    Started 5 Oct 2024 23:55:06 (3 days ago), resolved 6 Oct 2024 08:49:49 (3 days ago)
    Minor Incident
    Resolved
    SMS Long Code, North America

    Our monitoring systems have detected a potential issue with SMS delivery receipts delay to Number Access network in US via subset of long codes. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

    MMS Long Code, North America
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    SMS Short Code, North America
    Tue 1
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    now
    SMS Delivery Delays to Dish Network in the US From a Subset of Shortcodes
    Started 25 Jun 2024 07:17:23 (4 months ago), still ongoing
    Minor Incident
    Investigating
    SMS Short Code, North America

    We are experiencing SMS delivery delays when sending messages to Dish Network in the US From a Subset of Shortcodes . Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

    SMS Delivery Delays to Onvoy Spectrum Mobile Network in US
    Started 28 Aug 2024 04:41:52 (1 month ago), still ongoing
    Minor Incident
    Investigating
    SMS Short Code, North America

    Our monitoring systems have detected a potential issue with sms delivery delays in US. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

    SMS Delivery Delays To Small US Networks.
    Started 2 Oct 2024 15:46:07 (6 days ago), resolved 2 Oct 2024 20:47:44 (6 days ago)
    Minor Incident
    Resolved
    SMS Long Code, North America
    SMS Short Code, North America

    We are experiencing SMS Delivery Delays To Small US Networks. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

    SMS Delivery Delays to Onvoy Spectrum Mobile Network in US via Subset of Short Codes
    Started 8 Oct 2024 17:20:57 (5 hours ago), still ongoing
    Minor Incident
    Monitoring
    SMS Short Code, North America

    We are experiencing SMS delivery delays when sending messages to Onvoy Spectrum mobile network in US via subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

    MMS Short Code, North America
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    MMS Delivery Delays to Multiple Networks in the US from aSubset of Shortcodes
    Started 4 Oct 2024 23:25:29 (4 days ago), resolved 5 Oct 2024 12:05:01 (3 days ago)
    Minor Incident
    Resolved
    MMS Short Code, North America

    Our monitoring systems have detected a potential issue with MMS delivery delays to multiple networks in the US from a subset of shortcodes. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

    SMS Toll-Free, North America
    Tue 1
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    SMS Delivery Delays and Failures To T-Mobile Network In The US via subset of Toll-Free Numbers
    Started 20 Aug 2024 04:40:02 (2 months ago), still ongoing
    Minor Incident
    Investigating
    SMS Toll-Free, North America

    We are experiencing SMS delivery failures to T-Mobile Network in the US via subset of Toll-Free numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

    MMS Toll-Free, North America
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    Voice, North America
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    Call Failures From Bell Canada Numbers And Roamers To Subset of Twilio US Phone Numbers
    Started 3 Oct 2024 08:58:09 (6 days ago), resolved 4 Oct 2024 19:00:12 (4 days ago)
    Minor Incident
    Resolved
    Voice, North America

    We are observing call failures to a subset of Twilio US phone numbers from Canada or US roamers in Canada. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

    Voice, Latin America
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    SMS, Latin America
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    SMS Delivery Failures to Digicell Network in Barbados
    Started 3 Jul 2024 22:59:01 (3 months ago), still ongoing
    Minor Incident
    Investigating
    SMS, Latin America

    We are experiencing SMS delivery failures when sending messages to Digicell network in Barbados. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

    SMS Delivery Delays to Claro Network in Chile
    Started 2 Oct 2024 21:23:06 (6 days ago), resolved 3 Oct 2024 05:28:53 (6 days ago)
    Minor Incident
    Resolved
    SMS, Latin America

    Our monitoring systems have detected a potential issue with SMS delivery delays to Claro Network in Chile. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

    SMS Delivery Delay and Failures to Claro Network in Chile
    Started 3 Oct 2024 11:25:44 (5 days ago), resolved 3 Oct 2024 16:41:07 (5 days ago)
    Minor Incident
    Resolved
    SMS, Latin America

    We are experiencing SMS delivery delay and failures to Claro network in Chile. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

    SMS Delivery Delays to Claro Network in Brazil
    Started 3 Oct 2024 11:57:05 (5 days ago), resolved 3 Oct 2024 20:00:53 (5 days ago)
    Minor Incident
    Resolved
    SMS, Latin America

    We are experiencing SMS delivery delays when sending messages to Claro Network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

    SMS Delivery Delays to Digicel Network in El Salvador
    Started 5 Oct 2024 21:50:49 (3 days ago), resolved 6 Oct 2024 06:27:21 (3 days ago)
    Minor Incident
    Resolved
    SMS, Latin America

    Our monitoring systems have detected a potential issue with SMS delivery delays to Digicel network in El Salvador. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

    SMS Delivery Delays to America Net Network in Brazil
    Started 6 Oct 2024 00:45:08 (3 days ago), resolved 7 Oct 2024 07:46:53 (2 days ago)
    Minor Incident
    Resolved
    SMS, Latin America

    Our monitoring systems have detected a potential issue with SMS delivery delays to America Net network in Brazil. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

    SMS Delivery Delays to Kolbi / ICE Network in Costa Rica
    Started 8 Oct 2024 08:31:11 (14 hours ago), resolved 8 Oct 2024 18:07:59 (4 hours ago)
    Minor Incident
    Resolved
    SMS, Latin America

    We are experiencing SMS delivery delays when sending messages to Kolbi / ICE Network in Costa Rica. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

    Voice, APAC
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    Call Dialling Delays To Indosat Ooredoo Indonesia Phone Numbers
    Started 2 Oct 2024 05:23:00 (7 days ago), resolved 2 Oct 2024 08:31:33 (7 days ago)
    Minor Incident
    Resolved
    Voice, APAC

    We are experiencing Call Dialing Delays to Indosat Indonesia Phone Numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

    SMS, APAC
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    now
    SMS Delivery Failures on Hutchison Network in Hong Kong
    Started 24 Aug 2024 06:47:33 (2 months ago), still ongoing
    Minor Incident
    Investigating
    SMS, APAC

    We are experiencing SMS delivery failures on Hutchison Network in Hong Kong. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

    SMS Delivery Failures to K-Cell Network in Kazakhstan
    Started 3 Oct 2024 08:52:54 (6 days ago), resolved 3 Oct 2024 11:30:04 (5 days ago)
    Minor Incident
    Resolved
    SMS, APAC

    We are experiencing SMS delivery failures To K-Cell Network In Kazakhstan. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

    SMS Delivery Delays and Failures to Zet Mobile Network in Tajikistan
    Started 3 Oct 2024 18:38:23 (5 days ago), resolved 5 Oct 2024 17:07:49 (3 days ago)
    Incident without Impact
    Resolved
    SMS, APAC

    We are experiencing SMS delivery delays when sending messages to Zet Mobile network in Tajikistan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

    MMS, APAC
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    Voice, Europe
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    SMS, Europe
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    now
    SMS Delivery Delays to Gibtel Network in Gibraltar
    Started 4 Oct 2024 08:30:30 (5 days ago), resolved 5 Oct 2024 14:06:43 (3 days ago)
    Incident without Impact
    Resolved
    SMS, Europe

    We are experiencing SMS delivery delays when sending messages to Gibtel Network in Gibraltar. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

    SMS Delivery Delays To IER/Meteor Network In Ireland
    Started 7 Oct 2024 15:33:41 (1 day ago), resolved 7 Oct 2024 22:16:34 (24 hours ago)
    Minor Incident
    Resolved
    SMS, Europe

    We are experiencing SMS delivery delays when sending messages to IER/Meteor network in Ireland. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

    SMS Delivery Delays to Unite Network in Moldova
    Started 7 Oct 2024 23:26:10 (23 hours ago), still ongoing
    Minor Incident
    Monitoring
    SMS, Europe

    We are experiencing SMS delivery delays when sending messages to Unite Network in Moldova. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

    Voice, Middle East & Africa
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    SMS, Middle East & Africa
    Tue 1
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    SMS Delivery Delays to Moov Network in Niger
    Started 1 Oct 2024 21:10:12 (7 days ago), resolved 2 Oct 2024 19:00:51 (6 days ago)
    Minor Incident
    Resolved
    SMS, Middle East & Africa

    Our monitoring systems have detected a potential issue of SMS Delivery Delays to Moov Network in Niger. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

    SMS Delivery Report Delays to UzMobile Network in Uzbekistan
    Started 2 Oct 2024 21:03:55 (6 days ago), resolved 3 Oct 2024 14:14:30 (5 days ago)
    Minor Incident
    Resolved
    SMS, Middle East & Africa

    Our monitoring systems have detected a potential issue with SMS Delivery report delays to UzMobile Network in Uzbekistan. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

    SMS Delivery Failures to MCI Network in Iran
    Started 3 Oct 2024 07:20:34 (6 days ago), resolved 3 Oct 2024 21:55:48 (5 days ago)
    Minor Incident
    Resolved
    SMS, Middle East & Africa

    We are experiencing SMS delivery failures to MCI Network in Iran. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

    SMS Delivery Delays to Ooredoo Network in Algeria
    Started 3 Oct 2024 15:55:27 (5 days ago), resolved 4 Oct 2024 13:30:14 (4 days ago)
    Minor Incident
    Resolved
    SMS, Middle East & Africa

    We are experiencing SMS delivery delays when sending messages to Ooredoo Network in Algeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

    SMS Delivery Delays to Espresso Network in Senegal
    Started 4 Oct 2024 05:57:22 (5 days ago), resolved 4 Oct 2024 17:17:22 (4 days ago)
    Minor Incident
    Resolved
    SMS, Middle East & Africa

    We are experiencing SMS delivery delays when sending messages to Espresso Network in Senegal. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

    SMS Delivery Delays to Airtel Network in Nigeria
    Started 8 Oct 2024 15:59:46 (6 hours ago), resolved 8 Oct 2024 18:55:04 (3 hours ago)
    Major Incident
    Resolved
    SMS, Middle East & Africa

    We are experiencing MMS/SMS delivery delays when sending messages to Airtel Network in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

    Verify Silent Network Auth
    Tue 1
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    Lookup Identity Match
    Tue 1
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