Sage Status: check for Sage outages and issues

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now

Sage North America

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now

North America

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now

Accounting Data Services

Mon 5

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now

Authentication Service

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Application Registry

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now

AutoEntry

Mon 5

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Wed 7

Thu 8

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now

AutoEntry - Core

Started 12 Oct 2026 13:12:18 (6 hours ago), resolved 12 Oct 2026 15:35:46 (3 hours ago)

Minor Incident

Resolved

AutoEntry

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

See all updates

Banking Service

Mon 5

Tue 6

Wed 7

Thu 8

Fri 9

Sat 10

Sun 11

now

Banking Service - Partial Outage

Started 21 Sep 2026 14:34:19 (21 days ago), still ongoing

Minor Incident

Identified

Banking Service

Sage Business Cloud Accounting (NA)

Sage Intacct

Sage 200 Standard (UKI)

More...

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

See all updates

Brightpearl

Mon 5

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Wed 7

Thu 8

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Sat 10

Sun 11

now

Brightpearl - Partial Outage

Started 29 Sep 2026 15:57:04 (13 days ago), resolved 8 Oct 2026 16:32:32 (4 days ago)

Minor Incident

Resolved

Brightpearl

The Product Labels issue: The service continue to perform as expected. We are continuing to closely monitor the service. If customers experience any issues, they are advised to contact Customer Services.

See all updates

Cloud Services

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Community Hub

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Datahub

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Customer Community

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Developer Experience Community

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Embedded Services

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now

Embedded Services - Submission Service

Mon 5

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now

Embedded Services - Subscription Provisioning

Mon 5

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now

Messaging Service

Mon 5

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Embedded Services - Tax Service

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now

Enhanced Planning

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GoProposal

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ISV Marketplace

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My Workforce Analyzer

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Network Directory Services

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now

Network Services - Sales Use Tax

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now

Routing Service

Mon 5

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PAYA Payment Center

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Payments Acceptance Service

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Payments Out Service

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Pegg Bot

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Product Tours

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Providers Connection

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Remote Data Access (RDA) NA

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now

Sage.com Websites

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now

Sage 50

Mon 5

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now

ERP Synchroniser - Major Outage

Started 5 Oct 2026 14:45:25 (7 days ago), resolved 6 Oct 2026 15:28:00 (6 days ago)

Major Incident

Resolved

Sage 50

Sage Intacct

Sage FRP 1000 (FR)

Sage Intacct

More...

We have identified an issue preventing processing of invoices for customers globally. Customers are presented with error message “sync failed, contact support” when attempting to process invoices. We are investigating.

Some of the impacted products/services include: -Sage 50 France -Sage 100 France Comptabilité -Sage Online -Sage 50 CA -Sage 100 France Hébergée -Sage Intacct -Sage FRP 1000 (FR) -Sage X3 Hosted (FR)

Nous avons identifié un problème empêchant le traitement des factures pour les clients à l’échelle mondiale. Les clients voient le message d’erreur « Échec de la synchronisation, contactez le support » lorsqu’ils tentent de traiter des factures. Nous sommes en cours d’investigation.

Certains des produits/services impactés incluent: -Sage 50 France -Sage 100 France Comptabilité -Sage Online -Sage 50 CA -Sage 100 France Hébergée -Sage Intacct -Sage FRP 1000 (FR) -Sage X3 Hosted (FR)

See all updates

Sage 50 Cloud (CA)

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now

Sage 50 Cloud (US)

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now

Sage 50 / Sage 100 US Direct Deposit

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Sage 100 Contractor Cloud

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now

SBC Accounting Bulk Data Provisioner

Mon 5

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now

Sage Ai AP Automation

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now

Sage Ai Assistant

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now

Sage Ai Document Extraction

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Sage Ai Document Split

Mon 5

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Sage Ai PO matching

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Sage Ai SIT

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now

Sage Ai Suggested Response

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Sage AR Automation

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Sage BidMatrix

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Sage Business Cloud Accounting (NA)

Mon 5

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now

Banking Service - Partial Outage

Started 21 Sep 2026 14:34:19 (21 days ago), still ongoing

Minor Incident

Identified

Banking Service

Sage Business Cloud Accounting (NA)

Sage Intacct

Sage 200 Standard (UKI)

More...

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

See all updates

Sage Business Cloud Accounting - Sage Intelligence

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now

Sage Business Cloud Digital Network

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now

Sage CRM Community

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Sage Business Cloud Financials

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now

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now

Sage Carbon Accounting

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Sage Cloud Enablement

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Sage Construction Management Mobile

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Sage Construction Management Teamlink Portal

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Sage CRM KeyGen

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Sage CRM Live

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Sage Developer Community

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Sage Developer Portal

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Sage Expense Management

Mon 5

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now

Sage Expense Management - Degraded Performance

Started 5 Oct 2026 18:17:12 (7 days ago), resolved 5 Oct 2026 19:11:13 (7 days ago)

Minor Incident

Resolved

Sage Expense Management

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

See all updates

Sage Expense Management API

Mon 5

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now

Sage Expense Management CapitalOne

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Sage Expense Management Mobile

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Sage Fixed Assets Cloud

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Sage for Accountants

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now

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Mon 5

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Sage ID

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Sage Intacct Planning

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Sage Intacct

Mon 5

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now

Banking Service - Partial Outage

Started 21 Sep 2026 14:34:19 (21 days ago), still ongoing

Minor Incident

Identified

Banking Service

Sage Business Cloud Accounting (NA)

Sage Intacct

Sage 200 Standard (UKI)

More...

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

See all updates

ERP Synchroniser - Major Outage

Started 5 Oct 2026 14:45:25 (7 days ago), resolved 6 Oct 2026 15:28:00 (6 days ago)

Major Incident

Resolved

Sage 50

Sage Intacct

Sage FRP 1000 (FR)

Sage Intacct

More...

We have identified an issue preventing processing of invoices for customers globally. Customers are presented with error message “sync failed, contact support” when attempting to process invoices. We are investigating.

Some of the impacted products/services include: -Sage 50 France -Sage 100 France Comptabilité -Sage Online -Sage 50 CA -Sage 100 France Hébergée -Sage Intacct -Sage FRP 1000 (FR) -Sage X3 Hosted (FR)

Nous avons identifié un problème empêchant le traitement des factures pour les clients à l’échelle mondiale. Les clients voient le message d’erreur « Échec de la synchronisation, contactez le support » lorsqu’ils tentent de traiter des factures. Nous sommes en cours d’investigation.

Certains des produits/services impactés incluent: -Sage 50 France -Sage 100 France Comptabilité -Sage Online -Sage 50 CA -Sage 100 France Hébergée -Sage Intacct -Sage FRP 1000 (FR) -Sage X3 Hosted (FR)

See all updates

Sage Intacct - Partial Outage

Started 7 Oct 2026 00:45:10 (6 days ago), resolved 7 Oct 2026 01:01:48 (6 days ago)

Minor Incident

Resolved

Sage Intacct

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

See all updates

Sage Intelligent Time

Mon 5

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now

Sage Inventory Planner

Mon 5

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now

Sage Licensing Service (SLS)

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now

Sage Migration Assistant

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now

Sage Network

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Sage Provisioning Portal (X3)

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now

Sage Network API

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now

Sage Network Inbox

Mon 5

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now

Sage Partner Hub

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now

Sage Network Portal

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Sage One Canada (Standard)

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now

Sage One US (Standard)

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now

Sage Operations (SO)

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now

Sage Payroll Calculator Agent

Mon 5

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now

Sage People

Mon 5

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Sage People SFTP

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Sage Provisioning Portal (SEOS)

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Sage Reporting Service

Mon 5

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Sage Sales Management

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Sage Software Auto Update Service

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Sage Support

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now

Attachments Service

Mon 5

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now

Sage Supply Chain Intelligence

Mon 5

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now

Sage Timeslips Anywhere

Mon 5

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now

Sage Timeslips Go

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now

Sage X3 (Single Tenant)

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now

Sage University

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Sage X3 (Multi Tenant) - Sage Intelligence

Mon 5

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Sage X3 Connector - Shop Floor Control

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now

Sage X3 Cloud

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now

Sage X3 Online Help

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SMB Tracker Bot

Mon 5

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now

Subscription Services

Mon 5

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now

Tax Service

Mon 5

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Webchat Functionality

Mon 5

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now

X3 - SEI Reporting

Mon 5

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now

Application Registry

Mon 5

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Wed 7

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now

Sage Europe

Mon 5

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Wed 7

Thu 8

Fri 9

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now

Europe

Mon 5

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Wed 7

Thu 8

Fri 9

Sat 10

Sun 11

now

Accounting Data Services

Mon 5

Tue 6

Wed 7

Thu 8

Fri 9

Sat 10

Sun 11

now

Authentication Service

Mon 5

Tue 6

Wed 7

Thu 8

Fri 9

Sat 10

Sun 11

now

AutoEntry

Mon 5

Tue 6

Wed 7

Thu 8

Fri 9

Sat 10

Sun 11

now

FR-e-Reporting - Degraded Performance

Started 10 Oct 2026 07:17:11 (2 days ago), resolved 10 Oct 2026 09:11:25 (2 days ago)

Minor Incident

Resolved

AutoEntry

FR-e-Reporting

Generation Experts Connector Cloud (FR)

Sage 50

Sage Active

More...

Nous enquêtons actuellement sur un éventuel incident affectant le service. Une mise à jour sera communiquée dans les 30 prochaines minutes.

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

Resolved: Le service fonctionne comme prévu pour les clients entièrement configurés et finalisés dans le processus d’intégration. Notre enquête a confirmé que le comportement observé pour les clients n’ayant pas encore terminé leur intégration est attendu et ne résulte pas d’un incident de service. Aucune action supplémentaire n’est requise.

The service is operating as expected for fully onboarded customers. Our investigation confirmed that the behavior observed for customers who are not yet fully onboarded is expected and is not related to a service incident. No further action is required.

10 Oct 2026 09:11:25 (2 days ago)

Investigating: Nous enquêtons actuellement sur un incident empêchant les clients en France utilisant les produits ci-dessous de téléverser des fichiers dans Tax Service - FR-e-Reporting. Toutes les autres fonctionnalités des produits concernés fonctionnent normalement.

Produits concernés : -AutoEntry -Sage 50 (FR) -Sage 100 (FR) -Generation Experts Connector Cloud (FR) -Sage Active -Sage Batigest -Sage Connect -Sage for Accountants -Sage FRP 1000 (FR) -Sage Intacct -Sage Online (FR) -Sage Operations (SO) -Sage X3 Cloud -Sage X3 Hosted (FR)

We are investigating an issue where customers in France, using the below products, are unable to upload files into Tax Service - FR-e-Reporting. All other product functionalities are performing as expected.

The products affected are: -AutoEntry -Sage 50 (FR) -Sage 100 (FR) -Generation Experts Connector Cloud (FR) -Sage Active -Sage Batigest -Sage Connect -Sage for Accountants -Sage FRP 1000 (FR) -Sage Intacct -Sage Online (FR) -Sage Operations (SO) -Sage X3 Cloud -Sage X3 Hosted (FR)

10 Oct 2026 07:50:05 (2 days ago)

Investigating: Nous enquêtons actuellement sur un éventuel incident affectant le service. Une mise à jour sera communiquée dans les 30 prochaines minutes.

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

10 Oct 2026 07:17:11 (2 days ago)

See all updates

AutoEntry - Core

Started 12 Oct 2026 13:12:18 (6 hours ago), resolved 12 Oct 2026 15:35:46 (3 hours ago)

Minor Incident

Resolved

AutoEntry

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

See all updates

Azuneed (FR)

Mon 5

Tue 6

Wed 7

Thu 8

Fri 9

Sat 10

Sun 11

now

Banking Service

Mon 5

Tue 6

Wed 7

Thu 8

Fri 9

Sat 10

Sun 11

now

Banking Service - Partial Outage

Started 21 Sep 2026 14:34:19 (21 days ago), still ongoing

Minor Incident

Identified

Banking Service

Sage Business Cloud Accounting (NA)

Sage Intacct

Sage 200 Standard (UKI)

More...

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

See all updates

Brightpearl

Mon 5

Tue 6

Wed 7

Thu 8

Fri 9

Sat 10

Sun 11

now

Brightpearl - Partial Outage

Started 29 Sep 2026 15:57:04 (13 days ago), resolved 8 Oct 2026 16:32:32 (4 days ago)

Minor Incident

Resolved

Brightpearl

The Product Labels issue: The service continue to perform as expected. We are continuing to closely monitor the service. If customers experience any issues, they are advised to contact Customer Services.

See all updates

Business Verification & Intelligence Service

Mon 5

Tue 6

Wed 7

Thu 8

Fri 9

Sat 10

Sun 11

now

Cashflow (ES)

Mon 5

Tue 6

Wed 7

Thu 8

Fri 9

Sat 10

Sun 11

now

Ciel Données Mobiles for Sage 50 FR

Mon 5

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Wed 7

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Sun 11

now

Ciel.com (FR)

Mon 5

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now

Customer Community

Mon 5

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Thu 8

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now

Cloud ID Redirector

Mon 5

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now

Cloud Services

Mon 5

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now

Community Hub

Mon 5

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now

Companies House Service (CHS)

Mon 5

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Thu 8

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now

DSN Control (FR)

Mon 5

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now

Datahub

Mon 5

Tue 6

Wed 7

Thu 8

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Sun 11

now

Messaging Service

Mon 5

Tue 6

Wed 7

Thu 8

Fri 9

Sat 10

Sun 11

now

DataFlow Service (DFS/AAPI)

Mon 5

Tue 6

Wed 7

Thu 8

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Sun 11

now

Developer Experience Community

Mon 5

Tue 6

Wed 7

Thu 8

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now

E-Invoicing

Mon 5

Tue 6

Wed 7

Thu 8

Fri 9

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Sun 11

now

E-invoicing France

Mon 5

Tue 6

Wed 7

Thu 8

Fri 9

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Sun 11

now

E-Invoicing Portal

Mon 5

Tue 6

Wed 7

Thu 8

Fri 9

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Sun 11

now

Embedded Services

Mon 5

Tue 6

Wed 7

Thu 8

Fri 9

Sat 10

Sun 11

now

Embedded Services - Submission Service

Mon 5

Tue 6

Wed 7

Thu 8

Fri 9

Sat 10

Sun 11

now

Routing Service

Mon 5

Tue 6

Wed 7

Thu 8

Fri 9

Sat 10

Sun 11

now

Embedded Services - Subscriptions

Mon 5

Tue 6

Wed 7

Thu 8

Fri 9

Sat 10

Sun 11

now

Embedded Services - Subscription Provisioning

Mon 5

Tue 6

Wed 7

Thu 8

Fri 9

Sat 10

Sun 11

now

Embedded Services - Tax Service

Mon 5

Tue 6

Wed 7

Thu 8

Fri 9

Sat 10

Sun 11

now

Employee Verification (UK)

Mon 5

Tue 6

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now

Enhanced Planning

Mon 5

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now

E-Reporting

Mon 5

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E-Reporting- ADP

Mon 5

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Eurowin (ES)

Mon 5

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now

Experts Comptables Sage FR Website

Mon 5

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Foreign Exchange Services

Mon 5

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Wed 7

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FR-e-Reporting

Mon 5

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now

FR-e-Reporting - Degraded Performance

Started 10 Oct 2026 07:17:11 (2 days ago), resolved 10 Oct 2026 09:11:25 (2 days ago)

Minor Incident

Resolved

AutoEntry

FR-e-Reporting

Generation Experts Connector Cloud (FR)

Sage 50

Sage Active

More...

Nous enquêtons actuellement sur un éventuel incident affectant le service. Une mise à jour sera communiquée dans les 30 prochaines minutes.

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

Resolved: Le service fonctionne comme prévu pour les clients entièrement configurés et finalisés dans le processus d’intégration. Notre enquête a confirmé que le comportement observé pour les clients n’ayant pas encore terminé leur intégration est attendu et ne résulte pas d’un incident de service. Aucune action supplémentaire n’est requise.

The service is operating as expected for fully onboarded customers. Our investigation confirmed that the behavior observed for customers who are not yet fully onboarded is expected and is not related to a service incident. No further action is required.

10 Oct 2026 09:11:25 (2 days ago)

Investigating: Nous enquêtons actuellement sur un incident empêchant les clients en France utilisant les produits ci-dessous de téléverser des fichiers dans Tax Service - FR-e-Reporting. Toutes les autres fonctionnalités des produits concernés fonctionnent normalement.

Produits concernés : -AutoEntry -Sage 50 (FR) -Sage 100 (FR) -Generation Experts Connector Cloud (FR) -Sage Active -Sage Batigest -Sage Connect -Sage for Accountants -Sage FRP 1000 (FR) -Sage Intacct -Sage Online (FR) -Sage Operations (SO) -Sage X3 Cloud -Sage X3 Hosted (FR)

We are investigating an issue where customers in France, using the below products, are unable to upload files into Tax Service - FR-e-Reporting. All other product functionalities are performing as expected.

The products affected are: -AutoEntry -Sage 50 (FR) -Sage 100 (FR) -Generation Experts Connector Cloud (FR) -Sage Active -Sage Batigest -Sage Connect -Sage for Accountants -Sage FRP 1000 (FR) -Sage Intacct -Sage Online (FR) -Sage Operations (SO) -Sage X3 Cloud -Sage X3 Hosted (FR)

10 Oct 2026 07:50:05 (2 days ago)

Investigating: Nous enquêtons actuellement sur un éventuel incident affectant le service. Une mise à jour sera communiquée dans les 30 prochaines minutes.

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

10 Oct 2026 07:17:11 (2 days ago)

See all updates

Futrli

Mon 5

Tue 6

Wed 7

Thu 8

Fri 9

Sat 10

Sun 11

now

Generation Experts Connector Cloud (FR)

Mon 5

Tue 6

Wed 7

Thu 8

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Sun 11

now

FR-e-Reporting - Degraded Performance

Started 10 Oct 2026 07:17:11 (2 days ago), resolved 10 Oct 2026 09:11:25 (2 days ago)

Minor Incident

Resolved

AutoEntry

FR-e-Reporting

Generation Experts Connector Cloud (FR)

Sage 50

Sage Active

More...

Nous enquêtons actuellement sur un éventuel incident affectant le service. Une mise à jour sera communiquée dans les 30 prochaines minutes.

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

Resolved: Le service fonctionne comme prévu pour les clients entièrement configurés et finalisés dans le processus d’intégration. Notre enquête a confirmé que le comportement observé pour les clients n’ayant pas encore terminé leur intégration est attendu et ne résulte pas d’un incident de service. Aucune action supplémentaire n’est requise.

The service is operating as expected for fully onboarded customers. Our investigation confirmed that the behavior observed for customers who are not yet fully onboarded is expected and is not related to a service incident. No further action is required.

10 Oct 2026 09:11:25 (2 days ago)

Investigating: Nous enquêtons actuellement sur un incident empêchant les clients en France utilisant les produits ci-dessous de téléverser des fichiers dans Tax Service - FR-e-Reporting. Toutes les autres fonctionnalités des produits concernés fonctionnent normalement.

Produits concernés : -AutoEntry -Sage 50 (FR) -Sage 100 (FR) -Generation Experts Connector Cloud (FR) -Sage Active -Sage Batigest -Sage Connect -Sage for Accountants -Sage FRP 1000 (FR) -Sage Intacct -Sage Online (FR) -Sage Operations (SO) -Sage X3 Cloud -Sage X3 Hosted (FR)

We are investigating an issue where customers in France, using the below products, are unable to upload files into Tax Service - FR-e-Reporting. All other product functionalities are performing as expected.

The products affected are: -AutoEntry -Sage 50 (FR) -Sage 100 (FR) -Generation Experts Connector Cloud (FR) -Sage Active -Sage Batigest -Sage Connect -Sage for Accountants -Sage FRP 1000 (FR) -Sage Intacct -Sage Online (FR) -Sage Operations (SO) -Sage X3 Cloud -Sage X3 Hosted (FR)

10 Oct 2026 07:50:05 (2 days ago)

Investigating: Nous enquêtons actuellement sur un éventuel incident affectant le service. Une mise à jour sera communiquée dans les 30 prochaines minutes.

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

10 Oct 2026 07:17:11 (2 days ago)

See all updates

GoProposal

Mon 5

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Wed 7

Thu 8

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now

HR Data Service (DE)

Mon 5

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now

Sage Accountant Cloud

Mon 5

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now

ID Lookup

Mon 5

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ISV Marketplace

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now

Making Tax Digital (MTD)

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now

MTD ITSA

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now

Online Bureau (UKI)

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now

My Sage

Mon 5

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now

Download issues - Degraded performance

Started 7 Oct 2026 12:02:02 (5 days ago), resolved 7 Oct 2026 16:01:30 (5 days ago)

Minor Incident

Resolved

My Sage

Sage 50

Sage EDI EC (FR)

Sage FRP 1000 (FR)

Sage X3 Hosted (FR)

Nous avons identifié un problème affectant les clients en France, qui rencontrent des lenteurs lorsqu'ils tentent de consulter les fils d'actualité ou d'effectuer des téléchargements pour les produits listés ci-dessous. Ces téléchargements incluent les dernières versions de chaque produit.

Les produits et services potentiellement concernés incluent, sans s'y limiter :

My Sage
Sage 50 FR
Sage FRP 1000
Sage 100 Paie
Partner Hub
Belgique/SI
Espace Partenaire pour Small
Expert-comptable (GE)
Sage 100 / EDI / Paie
Batigest (Gamme PE)
Sage X3

Thu 8

Fri 9

Sat 10

Sun 11

now

ERP Synchroniser - Major Outage

Started 5 Oct 2026 14:45:25 (7 days ago), resolved 6 Oct 2026 15:28:00 (6 days ago)

Major Incident

Resolved

Sage 50

Sage Intacct

Sage FRP 1000 (FR)

Sage Intacct

More...

We have identified an issue preventing processing of invoices for customers globally. Customers are presented with error message “sync failed, contact support” when attempting to process invoices. We are investigating.

Some of the impacted products/services include: -Sage 50 France -Sage 100 France Comptabilité -Sage Online -Sage 50 CA -Sage 100 France Hébergée -Sage Intacct -Sage FRP 1000 (FR) -Sage X3 Hosted (FR)

Nous avons identifié un problème empêchant le traitement des factures pour les clients à l’échelle mondiale. Les clients voient le message d’erreur « Échec de la synchronisation, contactez le support » lorsqu’ils tentent de traiter des factures. Nous sommes en cours d’investigation.

Certains des produits/services impactés incluent: -Sage 50 France -Sage 100 France Comptabilité -Sage Online -Sage 50 CA -Sage 100 France Hébergée -Sage Intacct -Sage FRP 1000 (FR) -Sage X3 Hosted (FR)

See all updates

Download issues - Degraded performance

Started 7 Oct 2026 12:02:02 (5 days ago), resolved 7 Oct 2026 16:01:30 (5 days ago)

Minor Incident

Resolved

My Sage

Sage 50

Sage EDI EC (FR)

Sage FRP 1000 (FR)

Sage X3 Hosted (FR)

Nous avons identifié un problème affectant les clients en France, qui rencontrent des lenteurs lorsqu'ils tentent de consulter les fils d'actualité ou d'effectuer des téléchargements pour les produits listés ci-dessous. Ces téléchargements incluent les dernières versions de chaque produit.

Les produits et services potentiellement concernés incluent, sans s'y limiter :

My Sage
Sage 50 FR
Sage FRP 1000
Sage 100 Paie
Partner Hub
Belgique/SI
Espace Partenaire pour Small
Expert-comptable (GE)
Sage 100 / EDI / Paie
Batigest (Gamme PE)
Sage X3

Nous procédons actuellement à des vérifications.

We have identified an issue where customers in France are facing slowness when attempting to view news feeds or complete downloads for the products listed below. These downloads include the latest versions of each product.

The products/services potentially affected include, but are not limited to: -My Sage -Sage 50 FR -Sage FRP 1000 -Sage 100 Payroll -Partner Hub -Belgique/SI -Espace Partenaire pour Small -Expert Comptable (GE) -Sage 100/ EDI / Paye -Batigest (Gamme PE) -Sage X3

We are currently investigating.

See all updates

FR-e-Reporting - Degraded Performance

Started 10 Oct 2026 07:17:11 (2 days ago), resolved 10 Oct 2026 09:11:25 (2 days ago)

Minor Incident

Resolved

AutoEntry

FR-e-Reporting

Generation Experts Connector Cloud (FR)

Sage 50

Sage Active

More...

Nous enquêtons actuellement sur un éventuel incident affectant le service. Une mise à jour sera communiquée dans les 30 prochaines minutes.

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

Resolved: Le service fonctionne comme prévu pour les clients entièrement configurés et finalisés dans le processus d’intégration. Notre enquête a confirmé que le comportement observé pour les clients n’ayant pas encore terminé leur intégration est attendu et ne résulte pas d’un incident de service. Aucune action supplémentaire n’est requise.

The service is operating as expected for fully onboarded customers. Our investigation confirmed that the behavior observed for customers who are not yet fully onboarded is expected and is not related to a service incident. No further action is required.

10 Oct 2026 09:11:25 (2 days ago)

Investigating: Nous enquêtons actuellement sur un incident empêchant les clients en France utilisant les produits ci-dessous de téléverser des fichiers dans Tax Service - FR-e-Reporting. Toutes les autres fonctionnalités des produits concernés fonctionnent normalement.

Produits concernés : -AutoEntry -Sage 50 (FR) -Sage 100 (FR) -Generation Experts Connector Cloud (FR) -Sage Active -Sage Batigest -Sage Connect -Sage for Accountants -Sage FRP 1000 (FR) -Sage Intacct -Sage Online (FR) -Sage Operations (SO) -Sage X3 Cloud -Sage X3 Hosted (FR)

We are investigating an issue where customers in France, using the below products, are unable to upload files into Tax Service - FR-e-Reporting. All other product functionalities are performing as expected.

The products affected are: -AutoEntry -Sage 50 (FR) -Sage 100 (FR) -Generation Experts Connector Cloud (FR) -Sage Active -Sage Batigest -Sage Connect -Sage for Accountants -Sage FRP 1000 (FR) -Sage Intacct -Sage Online (FR) -Sage Operations (SO) -Sage X3 Cloud -Sage X3 Hosted (FR)

10 Oct 2026 07:50:05 (2 days ago)

Investigating: Nous enquêtons actuellement sur un éventuel incident affectant le service. Une mise à jour sera communiquée dans les 30 prochaines minutes.

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

10 Oct 2026 07:17:11 (2 days ago)

See all updates

Sage 50 Accounts

Mon 5

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now

Sage 50 Cloud (DE)

Mon 5

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now

Sage 50 Cloud (ES)

Mon 5

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now

Sage 50 Cloud (FR)

Mon 5

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now

Sage 50 Cloud (PT)

Mon 5

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now

Sage 50 Cloud Trial (ES)

Mon 5

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now

Sage 50 Cloud (UK)

Mon 5

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now

Sage 50 Micropay - UKI

Mon 5

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now

Sage 50 Payroll

Mon 5

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now

Sage 50 Payroll Cloud

Mon 5

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now

Sage 50 UK DDM – GoCardless

Mon 5

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now

Sage50c - Sage Intelligence

Mon 5

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now

Sage 100 Partner Cloud (FR)

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now

Sage 200 (ES)

Mon 5

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now

Sage CRM Community

Mon 5

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now

Sage 200 Office365

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now

Sage 200 Partner Cloud (ES)

Mon 5

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now

Sage 200 Portal del Empleado (ES)

Mon 5

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now

Sage 200 Professional SPC (UKI)

Mon 5

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now

Sage 200 Standard (UKI)

Mon 5

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now

Banking Service - Partial Outage

Started 21 Sep 2026 14:34:19 (21 days ago), still ongoing

Minor Incident

Identified

Banking Service

Sage Business Cloud Accounting (NA)

Sage Intacct

Sage 200 Standard (UKI)

More...

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

See all updates

Sage Accountants Production (SAP)

Mon 5

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now

Sage ACS

Mon 5

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now

Sage Active

Mon 5

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now

FR-e-Reporting - Degraded Performance

Started 10 Oct 2026 07:17:11 (2 days ago), resolved 10 Oct 2026 09:11:25 (2 days ago)

Minor Incident

Resolved

AutoEntry

FR-e-Reporting

Generation Experts Connector Cloud (FR)

Sage 50

Sage Active

More...

Nous enquêtons actuellement sur un éventuel incident affectant le service. Une mise à jour sera communiquée dans les 30 prochaines minutes.

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

Resolved: Le service fonctionne comme prévu pour les clients entièrement configurés et finalisés dans le processus d’intégration. Notre enquête a confirmé que le comportement observé pour les clients n’ayant pas encore terminé leur intégration est attendu et ne résulte pas d’un incident de service. Aucune action supplémentaire n’est requise.

The service is operating as expected for fully onboarded customers. Our investigation confirmed that the behavior observed for customers who are not yet fully onboarded is expected and is not related to a service incident. No further action is required.

10 Oct 2026 09:11:25 (2 days ago)

Investigating: Nous enquêtons actuellement sur un incident empêchant les clients en France utilisant les produits ci-dessous de téléverser des fichiers dans Tax Service - FR-e-Reporting. Toutes les autres fonctionnalités des produits concernés fonctionnent normalement.

Produits concernés : -AutoEntry -Sage 50 (FR) -Sage 100 (FR) -Generation Experts Connector Cloud (FR) -Sage Active -Sage Batigest -Sage Connect -Sage for Accountants -Sage FRP 1000 (FR) -Sage Intacct -Sage Online (FR) -Sage Operations (SO) -Sage X3 Cloud -Sage X3 Hosted (FR)

We are investigating an issue where customers in France, using the below products, are unable to upload files into Tax Service - FR-e-Reporting. All other product functionalities are performing as expected.

The products affected are: -AutoEntry -Sage 50 (FR) -Sage 100 (FR) -Generation Experts Connector Cloud (FR) -Sage Active -Sage Batigest -Sage Connect -Sage for Accountants -Sage FRP 1000 (FR) -Sage Intacct -Sage Online (FR) -Sage Operations (SO) -Sage X3 Cloud -Sage X3 Hosted (FR)

10 Oct 2026 07:50:05 (2 days ago)

Investigating: Nous enquêtons actuellement sur un éventuel incident affectant le service. Une mise à jour sera communiquée dans les 30 prochaines minutes.

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

10 Oct 2026 07:17:11 (2 days ago)

See all updates

Sage Ai AP Automation

Mon 5

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Wed 7

Thu 8

Fri 9

Sat 10

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now

Sage Ai Document Extraction

Mon 5

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now

Sage Business Cloud Comptabilite (FR)

Mon 5

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now

Sage Ai Document Split

Mon 5

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now

Sage Ai PO matching

Mon 5

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now

Sage Ai Report Recommender

Mon 5

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now

Sage Ai Transaction Categorisation

Mon 5

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now

Sage AR Automation

Mon 5

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now

Sage Balances (ES)

Mon 5

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now

Sage Bewerber Online (DE)

Mon 5

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now

Sage BOB

Mon 5

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now

Sage Business Cloud Accounting (EU)

Mon 5

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now

Sage Boutique Partenaires (FR)

Mon 5

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Sage Business Cloud Accounting (UKI)

Mon 5

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Thu 8

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now

Banking Service - Partial Outage

Started 21 Sep 2026 14:34:19 (21 days ago), still ongoing

Minor Incident

Identified

Banking Service

Sage Business Cloud Accounting (NA)

Sage Intacct

Sage 200 Standard (UKI)

More...

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

See all updates

Sage Business Cloud Accounting - Sage Intelligence

Mon 5

Tue 6

Wed 7

Thu 8

Fri 9

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Sun 11

now

Sage Business Cloud Bureau (FR)

Mon 5

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now

Sage Business Cloud Digital Network

Mon 5

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now

Sage Business Cloud Financials

Mon 5

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now

Sage Business Cloud Financials - Sage Intelligence

Mon 5

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now

Sage Business Cloud Lohnabrechnung (DE)

Mon 5

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now

Sage Business Cloud Paie (FR)

Mon 5

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now

Sage Business Cloud Payroll

Mon 5

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now

Sage Business Cloud Payroll International

Mon 5

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now

Sage Business Cloud Wage Verification

Mon 5

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Wed 7

Thu 8

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now

Sage Business Docs

Mon 5

Tue 6

Wed 7

Thu 8

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now

Sage Business Reporting

Mon 5

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Wed 7

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now

Sage Carbon Accounting

Mon 5

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Wed 7

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now

Sage Cloud Enablement

Mon 5

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Thu 8

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now

Sage Cloud Portal

Mon 5

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now

Sage Connect

Mon 5

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now

FR-e-Reporting - Degraded Performance

Started 10 Oct 2026 07:17:11 (2 days ago), resolved 10 Oct 2026 09:11:25 (2 days ago)

Minor Incident

Resolved

AutoEntry

FR-e-Reporting

Generation Experts Connector Cloud (FR)

Sage 50

Sage Active

More...

Nous enquêtons actuellement sur un éventuel incident affectant le service. Une mise à jour sera communiquée dans les 30 prochaines minutes.

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

Resolved: Le service fonctionne comme prévu pour les clients entièrement configurés et finalisés dans le processus d’intégration. Notre enquête a confirmé que le comportement observé pour les clients n’ayant pas encore terminé leur intégration est attendu et ne résulte pas d’un incident de service. Aucune action supplémentaire n’est requise.

The service is operating as expected for fully onboarded customers. Our investigation confirmed that the behavior observed for customers who are not yet fully onboarded is expected and is not related to a service incident. No further action is required.

10 Oct 2026 09:11:25 (2 days ago)

Investigating: Nous enquêtons actuellement sur un incident empêchant les clients en France utilisant les produits ci-dessous de téléverser des fichiers dans Tax Service - FR-e-Reporting. Toutes les autres fonctionnalités des produits concernés fonctionnent normalement.

Produits concernés : -AutoEntry -Sage 50 (FR) -Sage 100 (FR) -Generation Experts Connector Cloud (FR) -Sage Active -Sage Batigest -Sage Connect -Sage for Accountants -Sage FRP 1000 (FR) -Sage Intacct -Sage Online (FR) -Sage Operations (SO) -Sage X3 Cloud -Sage X3 Hosted (FR)

We are investigating an issue where customers in France, using the below products, are unable to upload files into Tax Service - FR-e-Reporting. All other product functionalities are performing as expected.

The products affected are: -AutoEntry -Sage 50 (FR) -Sage 100 (FR) -Generation Experts Connector Cloud (FR) -Sage Active -Sage Batigest -Sage Connect -Sage for Accountants -Sage FRP 1000 (FR) -Sage Intacct -Sage Online (FR) -Sage Operations (SO) -Sage X3 Cloud -Sage X3 Hosted (FR)

10 Oct 2026 07:50:05 (2 days ago)

Investigating: Nous enquêtons actuellement sur un éventuel incident affectant le service. Une mise à jour sera communiquée dans les 30 prochaines minutes.

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

10 Oct 2026 07:17:11 (2 days ago)

See all updates

Sage Connect Outlook Add-In

Mon 5

Tue 6

Wed 7

Thu 8

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now

Sage Connector Distribution Service

Mon 5

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now

Sage Evolution International

Mon 5

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now

Sage Construction Management

Mon 5

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now

Sage Construction Management Mobile

Mon 5

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now

Sage Construction Management Teamlink Portal

Mon 5

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now

Sage Corporation Tax

Mon 5

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now

Sage Drive Services (UKI)

Mon 5

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now

Sage Customer Services

Mon 5

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now

Sage Customers Services UKI

Mon 5

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now

Sage CRM KeyGen

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now

Sage CRM Live

Mon 5

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Sage CV Reader (DE)

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Sage Despachos (ES)

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Sage Developer Community

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Sage Developer Portal

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Sage DPW Cloud

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Sage Earth

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Sage Expense Management CapitalOne

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Sage Earth Business Footprints

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Sage Earth Industry Average Footprints

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Sage EDI (FR)

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Sage EDI EC (FR)

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Download issues - Degraded performance

Started 7 Oct 2026 12:02:02 (5 days ago), resolved 7 Oct 2026 16:01:30 (5 days ago)

Minor Incident

Resolved

My Sage

Sage 50

Sage EDI EC (FR)

Sage FRP 1000 (FR)

Sage X3 Hosted (FR)

Nous avons identifié un problème affectant les clients en France, qui rencontrent des lenteurs lorsqu'ils tentent de consulter les fils d'actualité ou d'effectuer des téléchargements pour les produits listés ci-dessous. Ces téléchargements incluent les dernières versions de chaque produit.

Les produits et services potentiellement concernés incluent, sans s'y limiter :

My Sage
Sage 50 FR
Sage FRP 1000
Sage 100 Paie
Partner Hub
Belgique/SI
Espace Partenaire pour Small
Expert-comptable (GE)
Sage 100 / EDI / Paie
Batigest (Gamme PE)
Sage X3

Thu 8

Fri 9

Sat 10

Sun 11

now

FR-e-Reporting - Degraded Performance

Started 10 Oct 2026 07:17:11 (2 days ago), resolved 10 Oct 2026 09:11:25 (2 days ago)

Minor Incident

Resolved

AutoEntry

FR-e-Reporting

Generation Experts Connector Cloud (FR)

Sage 50

Sage Active

More...

Nous enquêtons actuellement sur un éventuel incident affectant le service. Une mise à jour sera communiquée dans les 30 prochaines minutes.

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

Resolved: Le service fonctionne comme prévu pour les clients entièrement configurés et finalisés dans le processus d’intégration. Notre enquête a confirmé que le comportement observé pour les clients n’ayant pas encore terminé leur intégration est attendu et ne résulte pas d’un incident de service. Aucune action supplémentaire n’est requise.

The service is operating as expected for fully onboarded customers. Our investigation confirmed that the behavior observed for customers who are not yet fully onboarded is expected and is not related to a service incident. No further action is required.

10 Oct 2026 09:11:25 (2 days ago)

Investigating: Nous enquêtons actuellement sur un incident empêchant les clients en France utilisant les produits ci-dessous de téléverser des fichiers dans Tax Service - FR-e-Reporting. Toutes les autres fonctionnalités des produits concernés fonctionnent normalement.

Produits concernés : -AutoEntry -Sage 50 (FR) -Sage 100 (FR) -Generation Experts Connector Cloud (FR) -Sage Active -Sage Batigest -Sage Connect -Sage for Accountants -Sage FRP 1000 (FR) -Sage Intacct -Sage Online (FR) -Sage Operations (SO) -Sage X3 Cloud -Sage X3 Hosted (FR)

We are investigating an issue where customers in France, using the below products, are unable to upload files into Tax Service - FR-e-Reporting. All other product functionalities are performing as expected.

The products affected are: -AutoEntry -Sage 50 (FR) -Sage 100 (FR) -Generation Experts Connector Cloud (FR) -Sage Active -Sage Batigest -Sage Connect -Sage for Accountants -Sage FRP 1000 (FR) -Sage Intacct -Sage Online (FR) -Sage Operations (SO) -Sage X3 Cloud -Sage X3 Hosted (FR)

10 Oct 2026 07:50:05 (2 days ago)

Investigating: Nous enquêtons actuellement sur un éventuel incident affectant le service. Une mise à jour sera communiquée dans les 30 prochaines minutes.

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

10 Oct 2026 07:17:11 (2 days ago)

See all updates

Sage FRP 1000 (FR)

Mon 5

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now

ERP Synchroniser - Major Outage

Started 5 Oct 2026 14:45:25 (7 days ago), resolved 6 Oct 2026 15:28:00 (6 days ago)

Major Incident

Resolved

Sage 50

Sage Intacct

Sage FRP 1000 (FR)

Sage Intacct

More...

We have identified an issue preventing processing of invoices for customers globally. Customers are presented with error message “sync failed, contact support” when attempting to process invoices. We are investigating.

Some of the impacted products/services include: -Sage 50 France -Sage 100 France Comptabilité -Sage Online -Sage 50 CA -Sage 100 France Hébergée -Sage Intacct -Sage FRP 1000 (FR) -Sage X3 Hosted (FR)

Nous avons identifié un problème empêchant le traitement des factures pour les clients à l’échelle mondiale. Les clients voient le message d’erreur « Échec de la synchronisation, contactez le support » lorsqu’ils tentent de traiter des factures. Nous sommes en cours d’investigation.

Certains des produits/services impactés incluent: -Sage 50 France -Sage 100 France Comptabilité -Sage Online -Sage 50 CA -Sage 100 France Hébergée -Sage Intacct -Sage FRP 1000 (FR) -Sage X3 Hosted (FR)

See all updates

Download issues - Degraded performance

Started 7 Oct 2026 12:02:02 (5 days ago), resolved 7 Oct 2026 16:01:30 (5 days ago)

Minor Incident

Resolved

My Sage

Sage 50

Sage EDI EC (FR)

Sage FRP 1000 (FR)

Sage X3 Hosted (FR)

Nous avons identifié un problème affectant les clients en France, qui rencontrent des lenteurs lorsqu'ils tentent de consulter les fils d'actualité ou d'effectuer des téléchargements pour les produits listés ci-dessous. Ces téléchargements incluent les dernières versions de chaque produit.

Les produits et services potentiellement concernés incluent, sans s'y limiter :

My Sage
Sage 50 FR
Sage FRP 1000
Sage 100 Paie
Partner Hub
Belgique/SI
Espace Partenaire pour Small
Expert-comptable (GE)
Sage 100 / EDI / Paie
Batigest (Gamme PE)
Sage X3

Nous procédons actuellement à des vérifications.

We have identified an issue where customers in France are facing slowness when attempting to view news feeds or complete downloads for the products listed below. These downloads include the latest versions of each product.

The products/services potentially affected include, but are not limited to: -My Sage -Sage 50 FR -Sage FRP 1000 -Sage 100 Payroll -Partner Hub -Belgique/SI -Espace Partenaire pour Small -Expert Comptable (GE) -Sage 100/ EDI / Paye -Batigest (Gamme PE) -Sage X3

We are currently investigating.

See all updates

FR-e-Reporting - Degraded Performance

Started 10 Oct 2026 07:17:11 (2 days ago), resolved 10 Oct 2026 09:11:25 (2 days ago)

Minor Incident

Resolved

AutoEntry

FR-e-Reporting

Generation Experts Connector Cloud (FR)

Sage 50

Sage Active

More...

Nous enquêtons actuellement sur un éventuel incident affectant le service. Une mise à jour sera communiquée dans les 30 prochaines minutes.

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

Resolved: Le service fonctionne comme prévu pour les clients entièrement configurés et finalisés dans le processus d’intégration. Notre enquête a confirmé que le comportement observé pour les clients n’ayant pas encore terminé leur intégration est attendu et ne résulte pas d’un incident de service. Aucune action supplémentaire n’est requise.

The service is operating as expected for fully onboarded customers. Our investigation confirmed that the behavior observed for customers who are not yet fully onboarded is expected and is not related to a service incident. No further action is required.

10 Oct 2026 09:11:25 (2 days ago)

Investigating: Nous enquêtons actuellement sur un incident empêchant les clients en France utilisant les produits ci-dessous de téléverser des fichiers dans Tax Service - FR-e-Reporting. Toutes les autres fonctionnalités des produits concernés fonctionnent normalement.

Produits concernés : -AutoEntry -Sage 50 (FR) -Sage 100 (FR) -Generation Experts Connector Cloud (FR) -Sage Active -Sage Batigest -Sage Connect -Sage for Accountants -Sage FRP 1000 (FR) -Sage Intacct -Sage Online (FR) -Sage Operations (SO) -Sage X3 Cloud -Sage X3 Hosted (FR)

We are investigating an issue where customers in France, using the below products, are unable to upload files into Tax Service - FR-e-Reporting. All other product functionalities are performing as expected.

The products affected are: -AutoEntry -Sage 50 (FR) -Sage 100 (FR) -Generation Experts Connector Cloud (FR) -Sage Active -Sage Batigest -Sage Connect -Sage for Accountants -Sage FRP 1000 (FR) -Sage Intacct -Sage Online (FR) -Sage Operations (SO) -Sage X3 Cloud -Sage X3 Hosted (FR)

10 Oct 2026 07:50:05 (2 days ago)

Investigating: Nous enquêtons actuellement sur un éventuel incident affectant le service. Une mise à jour sera communiquée dans les 30 prochaines minutes.

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

10 Oct 2026 07:17:11 (2 days ago)

See all updates

SIREN/SIRET

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Sage FRP 1000 Partner Cloud (FR)

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Sage HCM (Criterion)

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Sage HR

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Sage HR (FR)

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Sage HR (IE)

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Sage HR (UK)

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Sage HRP (UKI) HR Payroll UKI

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Sage HR Online Service (DE)

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SageID Redirector for FRP

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Sage Network Platform Notification Service

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Sage ID

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Sage Intacct

Mon 5

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Banking Service - Partial Outage

Started 21 Sep 2026 14:34:19 (21 days ago), still ongoing

Minor Incident

Identified

Banking Service

Sage Business Cloud Accounting (NA)

Sage Intacct

Sage 200 Standard (UKI)

More...

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

See all updates

ERP Synchroniser - Major Outage

Started 5 Oct 2026 14:45:25 (7 days ago), resolved 6 Oct 2026 15:28:00 (6 days ago)

Major Incident

Resolved

Sage 50

Sage Intacct

Sage FRP 1000 (FR)

Sage Intacct

More...

We have identified an issue preventing processing of invoices for customers globally. Customers are presented with error message “sync failed, contact support” when attempting to process invoices. We are investigating.

Some of the impacted products/services include: -Sage 50 France -Sage 100 France Comptabilité -Sage Online -Sage 50 CA -Sage 100 France Hébergée -Sage Intacct -Sage FRP 1000 (FR) -Sage X3 Hosted (FR)

Nous avons identifié un problème empêchant le traitement des factures pour les clients à l’échelle mondiale. Les clients voient le message d’erreur « Échec de la synchronisation, contactez le support » lorsqu’ils tentent de traiter des factures. Nous sommes en cours d’investigation.

Certains des produits/services impactés incluent: -Sage 50 France -Sage 100 France Comptabilité -Sage Online -Sage 50 CA -Sage 100 France Hébergée -Sage Intacct -Sage FRP 1000 (FR) -Sage X3 Hosted (FR)

See all updates

Sage Intacct - Major Outage

Started 9 Oct 2026 10:26:47 (3 days ago), resolved 9 Oct 2026 11:49:49 (3 days ago)

Major Incident

Resolved

Sage Intacct

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

See all updates

FR-e-Reporting - Degraded Performance

Started 10 Oct 2026 07:17:11 (2 days ago), resolved 10 Oct 2026 09:11:25 (2 days ago)

Minor Incident

Resolved

AutoEntry

FR-e-Reporting

Generation Experts Connector Cloud (FR)

Sage 50

Sage Active

More...

Nous enquêtons actuellement sur un éventuel incident affectant le service. Une mise à jour sera communiquée dans les 30 prochaines minutes.

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

Resolved: Le service fonctionne comme prévu pour les clients entièrement configurés et finalisés dans le processus d’intégration. Notre enquête a confirmé que le comportement observé pour les clients n’ayant pas encore terminé leur intégration est attendu et ne résulte pas d’un incident de service. Aucune action supplémentaire n’est requise.

The service is operating as expected for fully onboarded customers. Our investigation confirmed that the behavior observed for customers who are not yet fully onboarded is expected and is not related to a service incident. No further action is required.

10 Oct 2026 09:11:25 (2 days ago)

Investigating: Nous enquêtons actuellement sur un incident empêchant les clients en France utilisant les produits ci-dessous de téléverser des fichiers dans Tax Service - FR-e-Reporting. Toutes les autres fonctionnalités des produits concernés fonctionnent normalement.

Produits concernés : -AutoEntry -Sage 50 (FR) -Sage 100 (FR) -Generation Experts Connector Cloud (FR) -Sage Active -Sage Batigest -Sage Connect -Sage for Accountants -Sage FRP 1000 (FR) -Sage Intacct -Sage Online (FR) -Sage Operations (SO) -Sage X3 Cloud -Sage X3 Hosted (FR)

We are investigating an issue where customers in France, using the below products, are unable to upload files into Tax Service - FR-e-Reporting. All other product functionalities are performing as expected.

The products affected are: -AutoEntry -Sage 50 (FR) -Sage 100 (FR) -Generation Experts Connector Cloud (FR) -Sage Active -Sage Batigest -Sage Connect -Sage for Accountants -Sage FRP 1000 (FR) -Sage Intacct -Sage Online (FR) -Sage Operations (SO) -Sage X3 Cloud -Sage X3 Hosted (FR)

10 Oct 2026 07:50:05 (2 days ago)

Investigating: Nous enquêtons actuellement sur un éventuel incident affectant le service. Une mise à jour sera communiquée dans les 30 prochaines minutes.

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

10 Oct 2026 07:17:11 (2 days ago)

See all updates

Sage Intelligent Time

Mon 5

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Sage Inventory Planner

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Sage X3 (Multi Tenant) - Sage Intelligence

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Sage Intacct Planning

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Sage L1000 (FR)

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now

Sage Learning Services Spain

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Sage Licensing (ES)

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now

Sage Licensing Service (SLS)

Mon 5

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Sage Linkup (FR)

Mon 5

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now

Sage Migration Assistant

Mon 5

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Sage Partner Hub

Mon 5

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now

Sage Mobile (DE)

Mon 5

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now

SagePay DDM

Mon 5

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now

Sage Network

Mon 5

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Sage Network API

Mon 5

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now

Sage Connect Outlook Add-In

Mon 5

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Sage Accountant Cloud AU

Mon 5

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Sage Network Inbox

Mon 5

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Sage Network Link

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Sage Provisioning Portal (X3)

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Sage Network Portal

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Sage One Portugal

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Sage Online (FR)

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ERP Synchroniser - Major Outage

Started 5 Oct 2026 14:45:25 (7 days ago), resolved 6 Oct 2026 15:28:00 (6 days ago)

Major Incident

Resolved

Sage 50

Sage Intacct

Sage FRP 1000 (FR)

Sage Intacct

More...

We have identified an issue preventing processing of invoices for customers globally. Customers are presented with error message “sync failed, contact support” when attempting to process invoices. We are investigating.

Some of the impacted products/services include: -Sage 50 France -Sage 100 France Comptabilité -Sage Online -Sage 50 CA -Sage 100 France Hébergée -Sage Intacct -Sage FRP 1000 (FR) -Sage X3 Hosted (FR)

Nous avons identifié un problème empêchant le traitement des factures pour les clients à l’échelle mondiale. Les clients voient le message d’erreur « Échec de la synchronisation, contactez le support » lorsqu’ils tentent de traiter des factures. Nous sommes en cours d’investigation.

Certains des produits/services impactés incluent: -Sage 50 France -Sage 100 France Comptabilité -Sage Online -Sage 50 CA -Sage 100 France Hébergée -Sage Intacct -Sage FRP 1000 (FR) -Sage X3 Hosted (FR)

See all updates

FR-e-Reporting - Degraded Performance

Started 10 Oct 2026 07:17:11 (2 days ago), resolved 10 Oct 2026 09:11:25 (2 days ago)

Minor Incident

Resolved

AutoEntry

FR-e-Reporting

Generation Experts Connector Cloud (FR)

Sage 50

Sage Active

More...

Nous enquêtons actuellement sur un éventuel incident affectant le service. Une mise à jour sera communiquée dans les 30 prochaines minutes.

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

Resolved: Le service fonctionne comme prévu pour les clients entièrement configurés et finalisés dans le processus d’intégration. Notre enquête a confirmé que le comportement observé pour les clients n’ayant pas encore terminé leur intégration est attendu et ne résulte pas d’un incident de service. Aucune action supplémentaire n’est requise.

The service is operating as expected for fully onboarded customers. Our investigation confirmed that the behavior observed for customers who are not yet fully onboarded is expected and is not related to a service incident. No further action is required.

10 Oct 2026 09:11:25 (2 days ago)

Investigating: Nous enquêtons actuellement sur un incident empêchant les clients en France utilisant les produits ci-dessous de téléverser des fichiers dans Tax Service - FR-e-Reporting. Toutes les autres fonctionnalités des produits concernés fonctionnent normalement.

Produits concernés : -AutoEntry -Sage 50 (FR) -Sage 100 (FR) -Generation Experts Connector Cloud (FR) -Sage Active -Sage Batigest -Sage Connect -Sage for Accountants -Sage FRP 1000 (FR) -Sage Intacct -Sage Online (FR) -Sage Operations (SO) -Sage X3 Cloud -Sage X3 Hosted (FR)

We are investigating an issue where customers in France, using the below products, are unable to upload files into Tax Service - FR-e-Reporting. All other product functionalities are performing as expected.

The products affected are: -AutoEntry -Sage 50 (FR) -Sage 100 (FR) -Generation Experts Connector Cloud (FR) -Sage Active -Sage Batigest -Sage Connect -Sage for Accountants -Sage FRP 1000 (FR) -Sage Intacct -Sage Online (FR) -Sage Operations (SO) -Sage X3 Cloud -Sage X3 Hosted (FR)

10 Oct 2026 07:50:05 (2 days ago)

Investigating: Nous enquêtons actuellement sur un éventuel incident affectant le service. Une mise à jour sera communiquée dans les 30 prochaines minutes.

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

10 Oct 2026 07:17:11 (2 days ago)

See all updates

Sage Operations (SO)

Mon 5

Tue 6

Wed 7

Thu 8

Fri 9

Sat 10

Sun 11

now

FR-e-Reporting - Degraded Performance

Started 10 Oct 2026 07:17:11 (2 days ago), resolved 10 Oct 2026 09:11:25 (2 days ago)

Minor Incident

Resolved

AutoEntry

FR-e-Reporting

Generation Experts Connector Cloud (FR)

Sage 50

Sage Active

More...

Nous enquêtons actuellement sur un éventuel incident affectant le service. Une mise à jour sera communiquée dans les 30 prochaines minutes.

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

Resolved: Le service fonctionne comme prévu pour les clients entièrement configurés et finalisés dans le processus d’intégration. Notre enquête a confirmé que le comportement observé pour les clients n’ayant pas encore terminé leur intégration est attendu et ne résulte pas d’un incident de service. Aucune action supplémentaire n’est requise.

The service is operating as expected for fully onboarded customers. Our investigation confirmed that the behavior observed for customers who are not yet fully onboarded is expected and is not related to a service incident. No further action is required.

10 Oct 2026 09:11:25 (2 days ago)

Investigating: Nous enquêtons actuellement sur un incident empêchant les clients en France utilisant les produits ci-dessous de téléverser des fichiers dans Tax Service - FR-e-Reporting. Toutes les autres fonctionnalités des produits concernés fonctionnent normalement.

Produits concernés : -AutoEntry -Sage 50 (FR) -Sage 100 (FR) -Generation Experts Connector Cloud (FR) -Sage Active -Sage Batigest -Sage Connect -Sage for Accountants -Sage FRP 1000 (FR) -Sage Intacct -Sage Online (FR) -Sage Operations (SO) -Sage X3 Cloud -Sage X3 Hosted (FR)

We are investigating an issue where customers in France, using the below products, are unable to upload files into Tax Service - FR-e-Reporting. All other product functionalities are performing as expected.

The products affected are: -AutoEntry -Sage 50 (FR) -Sage 100 (FR) -Generation Experts Connector Cloud (FR) -Sage Active -Sage Batigest -Sage Connect -Sage for Accountants -Sage FRP 1000 (FR) -Sage Intacct -Sage Online (FR) -Sage Operations (SO) -Sage X3 Cloud -Sage X3 Hosted (FR)

10 Oct 2026 07:50:05 (2 days ago)

Investigating: Nous enquêtons actuellement sur un éventuel incident affectant le service. Une mise à jour sera communiquée dans les 30 prochaines minutes.

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

10 Oct 2026 07:17:11 (2 days ago)

See all updates

Sage PA

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Sage Panel AddOns

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Sage Partner Edition

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Sage Payments (UKI)

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Sage People

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Routing Service

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Sage Sales Management

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Sage X3 (Single Tenant)

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now

Sage Service Token (ES)

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Sage SFD

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Sage Software Auto Update Service

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Sage Sole Trader

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Banking Service - Partial Outage

Started 21 Sep 2026 14:34:19 (21 days ago), still ongoing

Minor Incident

Identified

Banking Service

Sage Business Cloud Accounting (NA)

Sage Intacct

Sage 200 Standard (UKI)

More...

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

See all updates

Sage CRM Community

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Sage Soluciones Conectadas (ES)

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Sage Supply Chain Intelligence

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Sage Timeslips Anywhere

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Sage Token Service

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Sage Tu-Efideliza

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Sage X3 Connector - Shop Floor Control

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Sage X3 Cloud

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FR-e-Reporting - Degraded Performance

Started 10 Oct 2026 07:17:11 (2 days ago), resolved 10 Oct 2026 09:11:25 (2 days ago)

Minor Incident

Resolved

AutoEntry

FR-e-Reporting

Generation Experts Connector Cloud (FR)

Sage 50

Sage Active

More...

Nous enquêtons actuellement sur un éventuel incident affectant le service. Une mise à jour sera communiquée dans les 30 prochaines minutes.

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

Resolved: Le service fonctionne comme prévu pour les clients entièrement configurés et finalisés dans le processus d’intégration. Notre enquête a confirmé que le comportement observé pour les clients n’ayant pas encore terminé leur intégration est attendu et ne résulte pas d’un incident de service. Aucune action supplémentaire n’est requise.

The service is operating as expected for fully onboarded customers. Our investigation confirmed that the behavior observed for customers who are not yet fully onboarded is expected and is not related to a service incident. No further action is required.

10 Oct 2026 09:11:25 (2 days ago)

Investigating: Nous enquêtons actuellement sur un incident empêchant les clients en France utilisant les produits ci-dessous de téléverser des fichiers dans Tax Service - FR-e-Reporting. Toutes les autres fonctionnalités des produits concernés fonctionnent normalement.

Produits concernés : -AutoEntry -Sage 50 (FR) -Sage 100 (FR) -Generation Experts Connector Cloud (FR) -Sage Active -Sage Batigest -Sage Connect -Sage for Accountants -Sage FRP 1000 (FR) -Sage Intacct -Sage Online (FR) -Sage Operations (SO) -Sage X3 Cloud -Sage X3 Hosted (FR)

We are investigating an issue where customers in France, using the below products, are unable to upload files into Tax Service - FR-e-Reporting. All other product functionalities are performing as expected.

The products affected are: -AutoEntry -Sage 50 (FR) -Sage 100 (FR) -Generation Experts Connector Cloud (FR) -Sage Active -Sage Batigest -Sage Connect -Sage for Accountants -Sage FRP 1000 (FR) -Sage Intacct -Sage Online (FR) -Sage Operations (SO) -Sage X3 Cloud -Sage X3 Hosted (FR)

10 Oct 2026 07:50:05 (2 days ago)

Investigating: Nous enquêtons actuellement sur un éventuel incident affectant le service. Une mise à jour sera communiquée dans les 30 prochaines minutes.

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

10 Oct 2026 07:17:11 (2 days ago)

See all updates

Sage X3 Hosted (FR)

Mon 5

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ERP Synchroniser - Major Outage

Started 5 Oct 2026 14:45:25 (7 days ago), resolved 6 Oct 2026 15:28:00 (6 days ago)

Major Incident

Resolved

Sage 50

Sage Intacct

Sage FRP 1000 (FR)

Sage Intacct

More...

We have identified an issue preventing processing of invoices for customers globally. Customers are presented with error message “sync failed, contact support” when attempting to process invoices. We are investigating.

Some of the impacted products/services include: -Sage 50 France -Sage 100 France Comptabilité -Sage Online -Sage 50 CA -Sage 100 France Hébergée -Sage Intacct -Sage FRP 1000 (FR) -Sage X3 Hosted (FR)

Nous avons identifié un problème empêchant le traitement des factures pour les clients à l’échelle mondiale. Les clients voient le message d’erreur « Échec de la synchronisation, contactez le support » lorsqu’ils tentent de traiter des factures. Nous sommes en cours d’investigation.

Certains des produits/services impactés incluent: -Sage 50 France -Sage 100 France Comptabilité -Sage Online -Sage 50 CA -Sage 100 France Hébergée -Sage Intacct -Sage FRP 1000 (FR) -Sage X3 Hosted (FR)

See all updates

Download issues - Degraded performance

Started 7 Oct 2026 12:02:02 (5 days ago), resolved 7 Oct 2026 16:01:30 (5 days ago)

Minor Incident

Resolved

My Sage

Sage 50

Sage EDI EC (FR)

Sage FRP 1000 (FR)

Sage X3 Hosted (FR)

Nous avons identifié un problème affectant les clients en France, qui rencontrent des lenteurs lorsqu'ils tentent de consulter les fils d'actualité ou d'effectuer des téléchargements pour les produits listés ci-dessous. Ces téléchargements incluent les dernières versions de chaque produit.

Les produits et services potentiellement concernés incluent, sans s'y limiter :

My Sage
Sage 50 FR
Sage FRP 1000
Sage 100 Paie
Partner Hub
Belgique/SI
Espace Partenaire pour Small
Expert-comptable (GE)
Sage 100 / EDI / Paie
Batigest (Gamme PE)
Sage X3

Nous procédons actuellement à des vérifications.

We have identified an issue where customers in France are facing slowness when attempting to view news feeds or complete downloads for the products listed below. These downloads include the latest versions of each product.

The products/services potentially affected include, but are not limited to: -My Sage -Sage 50 FR -Sage FRP 1000 -Sage 100 Payroll -Partner Hub -Belgique/SI -Espace Partenaire pour Small -Expert Comptable (GE) -Sage 100/ EDI / Paye -Batigest (Gamme PE) -Sage X3

We are currently investigating.

See all updates

FR-e-Reporting - Degraded Performance

Started 10 Oct 2026 07:17:11 (2 days ago), resolved 10 Oct 2026 09:11:25 (2 days ago)

Minor Incident

Resolved

AutoEntry

FR-e-Reporting

Generation Experts Connector Cloud (FR)

Sage 50

Sage Active

More...

Nous enquêtons actuellement sur un éventuel incident affectant le service. Une mise à jour sera communiquée dans les 30 prochaines minutes.

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

Resolved: Le service fonctionne comme prévu pour les clients entièrement configurés et finalisés dans le processus d’intégration. Notre enquête a confirmé que le comportement observé pour les clients n’ayant pas encore terminé leur intégration est attendu et ne résulte pas d’un incident de service. Aucune action supplémentaire n’est requise.

The service is operating as expected for fully onboarded customers. Our investigation confirmed that the behavior observed for customers who are not yet fully onboarded is expected and is not related to a service incident. No further action is required.

10 Oct 2026 09:11:25 (2 days ago)

Investigating: Nous enquêtons actuellement sur un incident empêchant les clients en France utilisant les produits ci-dessous de téléverser des fichiers dans Tax Service - FR-e-Reporting. Toutes les autres fonctionnalités des produits concernés fonctionnent normalement.

Produits concernés : -AutoEntry -Sage 50 (FR) -Sage 100 (FR) -Generation Experts Connector Cloud (FR) -Sage Active -Sage Batigest -Sage Connect -Sage for Accountants -Sage FRP 1000 (FR) -Sage Intacct -Sage Online (FR) -Sage Operations (SO) -Sage X3 Cloud -Sage X3 Hosted (FR)

We are investigating an issue where customers in France, using the below products, are unable to upload files into Tax Service - FR-e-Reporting. All other product functionalities are performing as expected.

The products affected are: -AutoEntry -Sage 50 (FR) -Sage 100 (FR) -Generation Experts Connector Cloud (FR) -Sage Active -Sage Batigest -Sage Connect -Sage for Accountants -Sage FRP 1000 (FR) -Sage Intacct -Sage Online (FR) -Sage Operations (SO) -Sage X3 Cloud -Sage X3 Hosted (FR)

10 Oct 2026 07:50:05 (2 days ago)

Investigating: Nous enquêtons actuellement sur un éventuel incident affectant le service. Une mise à jour sera communiquée dans les 30 prochaines minutes.

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

10 Oct 2026 07:17:11 (2 days ago)

See all updates

Sage X3 Online Help

Mon 5

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Sage XRT Advanced

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Application Registry

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Sage XRT Business Exchange

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Sage XRT Treasury

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Sage XRT Treasury (FR)

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Sage ZW Mobile (DE)

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SBC Accounting API

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SBC Accounting Bulk Data Provisioner

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SBC UI

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SIREN/SIRET

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SMB Tracker Bot

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Store Sage FR Website

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Subscription Services

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Tax Service

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Webchat Functionality

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X3 - SEI Reporting

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DATEV

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Sage Asia Pacific

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Asia Pacific

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Authentication Service

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AutoEntry

Mon 5

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AutoEntry - Core

Started 12 Oct 2026 13:12:18 (6 hours ago), resolved 12 Oct 2026 15:35:46 (3 hours ago)

Minor Incident

Resolved

AutoEntry

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

See all updates

Banking Service

Mon 5

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now

Brightpearl

Mon 5

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Brightpearl - Partial Outage

Started 29 Sep 2026 15:57:04 (13 days ago), resolved 8 Oct 2026 16:32:32 (4 days ago)

Minor Incident

Resolved

Brightpearl

The Product Labels issue: The service continue to perform as expected. We are continuing to closely monitor the service. If customers experience any issues, they are advised to contact Customer Services.

See all updates

Cloud Services

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Community Hub

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Datahub

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Data Hub AU

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Developer Experience Community

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Embedded Services

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Sage AP Automation

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Enhanced Planning

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Futrli

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GoProposal

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ID Lookup

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ISV Marketplace

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Messaging Service

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Micropay SFTP for Payflow (AU)

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Network Directory Services

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Routing Service

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Network Services - Sales Use Tax

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Payments Acceptance Service

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Pegg Bot

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Product Tours

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Sage 50

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Sage.com Websites

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Sage Ai AP Automation

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Sage Ai Document Extraction

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Sage Ai Document Split

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Sage AR Automation

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Sage Business Cloud Digital Network

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Sage Expense Management CapitalOne

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Sage Cloud Enablement

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Sage Cloud Portal

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Sage Construction Management

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Sage Construction Management Mobile

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Sage Construction Management Teamlink Portal

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Sage CRM KeyGen

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Sage CRM Live

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Sage Developer Community

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Sage Developer Portal

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Sage Earth Business Footprints

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Sage Earth Industry Average Footprints

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Sage Employee Service

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Sage Expense Management

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Sage Partner Hub

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Sage Expense Management API

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Sage Expense Management Mobile

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Sage Global KnowledgeBase

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Sage HandiSoft Client Portal

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Sage HandiSoft Connect

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Sage HandiSoft Final Accounts AU

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Sage HandiSoft Online

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Sage HandiTax Cloud

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Sage HR

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Sage ID

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Sage Intacct

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Sage Intacct Planning

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Sage Intelligent Time

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Sage Inventory Planner

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Routing Service

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Sage Network

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Sage Operations (SO)

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Sage Payroll Online MicrOpay

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Sage Payroll Online ESP

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Sage Payroll Online Web API

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Sage Payroll Online ConnX

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Application Registry

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Sage Payroll Online WageEasy

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Sage Payroll Online Express Super

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Sage Payroll Online Yellowfin

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Sage People

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Sage People Pay

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Sage People SFTP

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Sage Portal

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Sage Software Auto Update Service

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Sage Support

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Sage Supply Chain Intelligence

Mon 5

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now

Sage TimeSlips Anywhere

Mon 5

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Sage X3 (Single Tenant)

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Sage CRM Community

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Sage Timeslips Go

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Sage University

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Sage X3 Online Help

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SMB Tracker Bot

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Subscription Services

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now

Tax Service

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now

Webchat Functionality

Mon 5

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now

Sage South America

Mon 5

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now

South America

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Authentication Service

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AutoEntry

Mon 5

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now

AutoEntry - Core

Started 12 Oct 2026 13:12:18 (6 hours ago), resolved 12 Oct 2026 15:35:46 (3 hours ago)

Minor Incident

Resolved

AutoEntry

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

See all updates

Banking Service

Mon 5

Tue 6

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now

Brightpearl

Mon 5

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now

Brightpearl - Partial Outage

Started 29 Sep 2026 15:57:04 (13 days ago), resolved 8 Oct 2026 16:32:32 (4 days ago)

Minor Incident

Resolved

Brightpearl

The Product Labels issue: The service continue to perform as expected. We are continuing to closely monitor the service. If customers experience any issues, they are advised to contact Customer Services.

See all updates

Cloud Services

Mon 5

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now

Community Hub

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Datahub

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Developer Experience Community

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Fox NET

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now

ISV Marketplace

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now

Messaging Service

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now

Network Directory Services

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now

Sage Partner Hub

Mon 5

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now

Network Services - Sales Use Tax

Mon 5

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now

Payments Acceptance Service

Mon 5

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now

Pegg Bot

Mon 5

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now

Plataforma Sage

Mon 5

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now

Application Registry

Mon 5

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Product Tours

Mon 5

Tue 6

Wed 7

Thu 8

Fri 9

Sat 10

Sun 11

now

Sage 50

Mon 5

Tue 6

Wed 7

Thu 8

Fri 9

Sat 10

Sun 11

now

Sage.com Websites

Mon 5

Tue 6

Wed 7

Thu 8

Fri 9

Sat 10

Sun 11

now

Sage Business Cloud Digital Network

Mon 5

Tue 6

Wed 7

Thu 8

Fri 9

Sat 10

Sun 11

now

Sage CRM Community

Mon 5

Tue 6

Wed 7

Thu 8

Fri 9

Sat 10

Sun 11

now

Sage CRM KeyGen

Mon 5

Tue 6

Wed 7

Thu 8

Fri 9

Sat 10

Sun 11

now

Sage CRM Live

Mon 5

Tue 6

Wed 7

Thu 8

Fri 9

Sat 10

Sun 11

now

Sage Developer Community

Mon 5

Tue 6

Wed 7

Thu 8

Fri 9

Sat 10

Sun 11

now

Sage Developer Portal

Mon 5

Tue 6

Wed 7

Thu 8

Fri 9

Sat 10

Sun 11

now

Sage Gestão Contábil

Mon 5

Tue 6

Wed 7

Thu 8

Fri 9

Sat 10

Sun 11

now

Sage HR

Mon 5

Tue 6

Wed 7

Thu 8

Fri 9

Sat 10

Sun 11

now

Sage ID

Mon 5

Tue 6

Wed 7

Thu 8

Fri 9

Sat 10

Sun 11

now

Sage Inventory Planner

Mon 5

Tue 6

Wed 7

Thu 8

Fri 9

Sat 10

Sun 11

now

Sage Network

Mon 5

Tue 6

Wed 7

Thu 8

Fri 9

Sat 10

Sun 11

now

Sage People

Mon 5

Tue 6

Wed 7

Thu 8

Fri 9

Sat 10

Sun 11

now

Sage People SFTP

Mon 5

Tue 6

Wed 7

Thu 8

Fri 9

Sat 10

Sun 11

now

Sage Sales Management

Mon 5

Tue 6

Wed 7

Thu 8

Fri 9

Sat 10

Sun 11

now

Sage Software Auto Update Service

Mon 5

Tue 6

Wed 7

Thu 8

Fri 9

Sat 10

Sun 11

now

Sage X3 (Single Tenant)

Mon 5

Tue 6

Wed 7

Thu 8

Fri 9

Sat 10

Sun 11

now

Sage Support

Mon 5

Tue 6

Wed 7

Thu 8

Fri 9

Sat 10

Sun 11

now

Sage University

Mon 5

Tue 6

Wed 7

Thu 8

Fri 9

Sat 10

Sun 11

now

Sage X3 Online Help

Mon 5

Tue 6

Wed 7

Thu 8

Fri 9

Sat 10

Sun 11

now

SMB Tracker Bot

Mon 5

Tue 6

Wed 7

Thu 8

Fri 9

Sat 10

Sun 11

now

Subscription Services

Mon 5

Tue 6

Wed 7

Thu 8

Fri 9

Sat 10

Sun 11

now

Webchat Functionality

Mon 5

Tue 6

Wed 7

Thu 8

Fri 9

Sat 10

Sun 11

now

Sage Middle East and Africa

Mon 5

Tue 6

Wed 7

Thu 8

Fri 9

Sat 10

Sun 11

now

Authentication Service

Mon 5

Tue 6

Wed 7

Thu 8

Fri 9

Sat 10

Sun 11

now

AutoEntry

Mon 5

Tue 6

Wed 7

Thu 8

Fri 9

Sat 10

Sun 11

now

AutoEntry - Core

Started 12 Oct 2026 13:12:18 (6 hours ago), resolved 12 Oct 2026 15:35:46 (3 hours ago)

Minor Incident

Resolved

AutoEntry

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

See all updates

Automatic Updates

Mon 5

Tue 6

Wed 7

Thu 8

Fri 9

Sat 10

Sun 11

now

Banking Service

Mon 5

Tue 6

Wed 7

Thu 8

Fri 9

Sat 10

Sun 11

now

Banking Service - Partial Outage

Started 12 Oct 2026 08:41:44 (10 hours ago), still ongoing

Minor Incident

Identified

Banking Service

Sage Business Cloud Accounting ZA

Sage Evolution SDK (ZA)

Sage Intacct

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

See all updates

Brightpearl

Mon 5

Tue 6

Wed 7

Thu 8

Fri 9

Sat 10

Sun 11

now

Brightpearl - Partial Outage

Started 29 Sep 2026 15:57:04 (13 days ago), resolved 8 Oct 2026 16:32:32 (4 days ago)

Minor Incident

Resolved

Brightpearl

The Product Labels issue: The service continue to perform as expected. We are continuing to closely monitor the service. If customers experience any issues, they are advised to contact Customer Services.

See all updates

Channel Business Partner Application

Mon 5

Tue 6

Wed 7

Thu 8

Fri 9

Sat 10

Sun 11

now

Cloud Services

Mon 5

Tue 6

Wed 7

Thu 8

Fri 9

Sat 10

Sun 11

now

Community Hub

Mon 5

Tue 6

Wed 7

Thu 8

Fri 9

Sat 10

Sun 11

now

Datahub

Mon 5

Tue 6

Wed 7

Thu 8

Fri 9

Sat 10

Sun 11

now

DDS Payroll insights tool Sage 300 ZA

Mon 5

Tue 6

Wed 7

Thu 8

Fri 9

Sat 10

Sun 11

now

Developer Experience Community

Mon 5

Tue 6

Wed 7

Thu 8

Fri 9

Sat 10

Sun 11

now

Embedded Services

Mon 5

Tue 6

Wed 7

Thu 8

Fri 9

Sat 10

Sun 11

now

Evolution: Sync Dash (ZA)

Mon 5

Tue 6

Wed 7

Thu 8

Fri 9

Sat 10

Sun 11

now

GoProposal

Mon 5

Tue 6

Wed 7

Thu 8

Fri 9

Sat 10

Sun 11

now

ISV Marketplace

Mon 5

Tue 6

Wed 7

Thu 8

Fri 9

Sat 10

Sun 11

now

Messaging Service

Mon 5

Tue 6

Wed 7

Thu 8

Fri 9

Sat 10

Sun 11

now

Network Directory Services

Mon 5

Tue 6

Wed 7

Thu 8

Fri 9

Sat 10

Sun 11

now

Network Services - Sales Use Tax

Mon 5

Tue 6

Wed 7

Thu 8

Fri 9

Sat 10

Sun 11

now

Payments Acceptance Service

Mon 5

Tue 6

Wed 7

Thu 8

Fri 9

Sat 10

Sun 11

now

Pegg Bot

Mon 5

Tue 6

Wed 7

Thu 8

Fri 9

Sat 10

Sun 11

now

Product Tours

Mon 5

Tue 6

Wed 7

Thu 8

Fri 9

Sat 10

Sun 11

now

Sage.com Websites

Mon 5

Tue 6

Wed 7

Thu 8

Fri 9

Sat 10

Sun 11

now

Sage 50

Mon 5

Tue 6

Wed 7

Thu 8

Fri 9

Sat 10

Sun 11

now

Sage 300 Connected Services

Mon 5

Tue 6

Wed 7

Thu 8

Fri 9

Sat 10

Sun 11

now

Sage 300 People Managed Services

Mon 5

Tue 6

Wed 7

Thu 8

Fri 9

Sat 10

Sun 11

now

Sage Ai AP Automation

Mon 5

Tue 6

Wed 7

Thu 8

Fri 9

Sat 10

Sun 11

now

Sage Ai Document Extraction

Mon 5

Tue 6

Wed 7

Thu 8

Fri 9

Sat 10

Sun 11

now

Sage Ai Document Split

Mon 5

Tue 6

Wed 7

Thu 8

Fri 9

Sat 10

Sun 11

now

Sage Business Cloud Accounting - Sage Intelligence

Mon 5

Tue 6

Wed 7

Thu 8

Fri 9

Sat 10

Sun 11

now

Sage Business Cloud Accounting ZA

Mon 5

Tue 6

Wed 7

Thu 8

Fri 9

Sat 10

Sun 11

now

Banking Service - Partial Outage

Started 12 Oct 2026 08:41:44 (10 hours ago), still ongoing

Minor Incident

Identified

Banking Service

Sage Business Cloud Accounting ZA

Sage Evolution SDK (ZA)

Sage Intacct

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

See all updates

Sage Business Cloud Digital Network

Mon 5

Tue 6

Wed 7

Thu 8

Fri 9

Sat 10

Sun 11

now

Sage Business Cloud Payroll International

Mon 5

Tue 6

Wed 7

Thu 8

Fri 9

Sat 10

Sun 11

now

Sage Business Cloud Payroll Professional

Mon 5

Tue 6

Wed 7

Thu 8

Fri 9

Sat 10

Sun 11

now

Sage Business Cloud Payroll South Africa

Mon 5

Tue 6

Wed 7

Thu 8

Fri 9

Sat 10

Sun 11

now

Sage Business Cloud Intelligence Reporting

Mon 5

Tue 6

Wed 7

Thu 8

Fri 9

Sat 10

Sun 11

now

Sage Business Cloud Self Service

Mon 5

Tue 6

Wed 7

Thu 8

Fri 9

Sat 10

Sun 11

now

Sage Cloud Enablement

Mon 5

Tue 6

Wed 7

Thu 8

Fri 9

Sat 10

Sun 11

now

Sage Partner Hub

Mon 5

Tue 6

Wed 7

Thu 8

Fri 9

Sat 10

Sun 11

now

Sage Cloud Portal

Mon 5

Tue 6

Wed 7

Thu 8

Fri 9

Sat 10

Sun 11

now

Sage Connected Services

Mon 5

Tue 6

Wed 7

Thu 8

Fri 9

Sat 10

Sun 11

now

Sage CRM KeyGen

Mon 5

Tue 6

Wed 7

Thu 8

Fri 9

Sat 10

Sun 11

now

Sage CRM Live

Mon 5

Tue 6

Wed 7

Thu 8

Fri 9

Sat 10

Sun 11

now

Sage Developer Community

Mon 5

Tue 6

Wed 7

Thu 8

Fri 9

Sat 10

Sun 11

now

Sage Developer Portal

Mon 5

Tue 6

Wed 7

Thu 8

Fri 9

Sat 10

Sun 11

now

Sage Evolution International

Mon 5

Tue 6

Wed 7

Thu 8

Fri 9

Sat 10

Sun 11

now

Sage Evolution SDK (ZA)

Mon 5

Tue 6

Wed 7

Thu 8

Fri 9

Sat 10

Sun 11

now

Banking Service - Partial Outage

Started 12 Oct 2026 08:41:44 (10 hours ago), still ongoing

Minor Incident

Identified

Banking Service

Sage Business Cloud Accounting ZA

Sage Evolution SDK (ZA)

Sage Intacct

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

See all updates

Sage Global KnowledgeBase

Mon 5

Tue 6

Wed 7

Thu 8

Fri 9

Sat 10

Sun 11

now

Sage HR

Mon 5

Tue 6

Wed 7

Thu 8

Fri 9

Sat 10

Sun 11

now

Sage HR (ZA)

Mon 5

Tue 6

Wed 7

Thu 8

Fri 9

Sat 10

Sun 11

now

Sage ID

Mon 5

Tue 6

Wed 7

Thu 8

Fri 9

Sat 10

Sun 11

now

Sage Intacct

Mon 5

Tue 6

Wed 7

Thu 8

Fri 9

Sat 10

Sun 11

now

Sage Intacct - Major Outage

Started 9 Oct 2026 10:26:47 (3 days ago), resolved 9 Oct 2026 11:49:49 (3 days ago)

Major Incident

Resolved

Sage Intacct

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

See all updates

Banking Service - Partial Outage

Started 12 Oct 2026 08:41:44 (10 hours ago), still ongoing

Minor Incident

Identified

Banking Service

Sage Business Cloud Accounting ZA

Sage Evolution SDK (ZA)

Sage Intacct

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

See all updates

Sage Intacct Planning

Mon 5

Tue 6

Wed 7

Thu 8

Fri 9

Sat 10

Sun 11

now

Sage Intelligence Service (ZA)

Mon 5

Tue 6

Wed 7

Thu 8

Fri 9

Sat 10

Sun 11

now

Sage Inventory Planner

Mon 5

Tue 6

Wed 7

Thu 8

Fri 9

Sat 10

Sun 11

now

Sage Network

Mon 5

Tue 6

Wed 7

Thu 8

Fri 9

Sat 10

Sun 11

now

Sage Operations (SO)

Mon 5

Tue 6

Wed 7

Thu 8

Fri 9

Sat 10

Sun 11

now

Sage Outsourcing

Mon 5

Tue 6

Wed 7

Thu 8

Fri 9

Sat 10

Sun 11

now

Sage Payroll Advanced (ZA)

Mon 5

Tue 6

Wed 7

Thu 8

Fri 9

Sat 10

Sun 11

now

Sage People

Mon 5

Tue 6

Wed 7

Thu 8

Fri 9

Sat 10

Sun 11

now

Sage People Payroll

Mon 5

Tue 6

Wed 7

Thu 8

Fri 9

Sat 10

Sun 11

now

Sage People SFTP

Mon 5

Tue 6

Wed 7

Thu 8

Fri 9

Sat 10

Sun 11

now

Sage Portal

Mon 5

Tue 6

Wed 7

Thu 8

Fri 9

Sat 10

Sun 11

now

Sage Provisioning Portal (SEOS)

Mon 5

Tue 6

Wed 7

Thu 8

Fri 9

Sat 10

Sun 11

now

Sage Software Auto Update Service

Mon 5

Tue 6

Wed 7

Thu 8

Fri 9

Sat 10

Sun 11

now

Sage Support

Mon 5

Tue 6

Wed 7

Thu 8

Fri 9

Sat 10

Sun 11

now

Sage University

Mon 5

Tue 6

Wed 7

Thu 8

Fri 9

Sat 10

Sun 11

now

Sage X3 (Single Tenant)

Mon 5

Tue 6

Wed 7

Thu 8

Fri 9

Sat 10

Sun 11

now

Sage X3 Cloud

Mon 5

Tue 6

Wed 7

Thu 8

Fri 9

Sat 10

Sun 11

now

Sage X3 Online Help

Mon 5

Tue 6

Wed 7

Thu 8

Fri 9

Sat 10

Sun 11

now

SageZA Hosting Service

Mon 5

Tue 6

Wed 7

Thu 8

Fri 9

Sat 10

Sun 11

now

SBC Accounting ZA Training

Mon 5

Tue 6

Wed 7

Thu 8

Fri 9

Sat 10

Sun 11

now

SMB Tracker Bot

Mon 5

Tue 6

Wed 7

Thu 8

Fri 9

Sat 10

Sun 11

now

South Africa Online Tax Calculator

Mon 5

Tue 6

Wed 7

Thu 8

Fri 9

Sat 10

Sun 11

now

Subscription Services

Mon 5

Tue 6

Wed 7

Thu 8

Fri 9

Sat 10

Sun 11

now

Tax Service

Mon 5

Tue 6

Wed 7

Thu 8

Fri 9

Sat 10

Sun 11

now

Webchat Functionality

Mon 5

Tue 6

Wed 7

Thu 8

Fri 9

Sat 10

Sun 11

now

Sage Cloud Services

Mon 5

Tue 6

Wed 7

Thu 8

Fri 9

Sat 10

Sun 11

now

Sage Status

Real-time updates of Sage issues and outages

Sage status is Minor Service Outage

Sage North America

AutoEntry

Banking Service

Brightpearl

Sage 50

Sage Business Cloud Accounting (NA)

Sage Expense Management

You're checking on Sage - but is your own site converting?

Active Incidents

Recently Resolved Incidents

Nous procédons actuellement à des vérifications.

Monitoring: Le service fonctionne comme prévu. Notre priorité est d'éviter que cela ne se reproduise, tout en surveillant le service de près.

Nous procédons actuellement à des vérifications.

Sage Outage Survival Guide

Sage Components

Sage

Sage North America

North America

Accounting Data Services

Authentication Service

Application Registry

AutoEntry

Banking Service

Brightpearl

Cloud Services

Community Hub

Datahub

Customer Community

Developer Experience Community

Embedded Services

Embedded Services - Submission Service

Embedded Services - Subscription Provisioning

Messaging Service

Embedded Services - Tax Service

Enhanced Planning

GoProposal

ISV Marketplace

My Workforce Analyzer

Network Directory Services

Network Services - Sales Use Tax

Routing Service

PAYA Payment Center

Payments Acceptance Service

Payments Out Service

Pegg Bot

Product Tours

Providers Connection

Remote Data Access (RDA) NA

Sage.com Websites

Sage 50

Sage 50 Cloud (CA)

Sage 50 Cloud (US)

Sage 50 / Sage 100 US Direct Deposit

Sage 100 Contractor Cloud

Sage 100 Partner Cloud (NA)

Sage 300 Partner Cloud (NA)

SBC Accounting Bulk Data Provisioner

Sage Ai AP Automation

Sage Ai Assistant

Sage Ai Document Extraction

Sage Ai Document Split

Sage Ai PO matching

Sage Ai SIT

Sage Ai Suggested Response

Sage AR Automation

Sage BidMatrix

Sage Business Cloud Accounting (NA)

Sage Business Cloud Accounting - Sage Intelligence

Sage Business Cloud Digital Network

Sage CRM Community

Sage Business Cloud Financials

Sage Business Cloud Financials - Sage Intelligence

Sage Business Cloud Payroll International

Sage Carbon Accounting

Sage Cloud Enablement

Sage Cloud Portal

Sage Connect