Sage Status: check for Sage outages and issues

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Sage North America

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

North America

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Accounting Data Services

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Application Registry

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Authentication Service

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

AutoEntry

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Banking Service

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Brightpearl

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Brightpearl - Partial Outage

Started 18 Jul 2024 12:34:43 (6 months ago), still ongoing

Minor Incident

Investigating

Brightpearl

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

Cloud Services

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Community Hub

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Customer Community

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

ForceManager

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

GoProposal

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

ISV Marketplace

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Messaging Service

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

My Workforce Analyzer

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

PAYA Payment Center

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Payments Acceptance Service

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Payments Out Service

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Payroll Domain Services (CA)

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Payroll Domain Services (US)

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Pegg Bot

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Remote Data Access (RDA) NA

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Routing Service

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Routing Service - Partial Outage

Started 28 Nov 2024 15:29:01 (2 months ago), still ongoing

Minor Incident

Investigating

Routing Service

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

Sage.com Websites

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Sage 50

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Sage 50 - Degraded Performance

Started 1 Oct 2024 08:50:38 (4 months ago), still ongoing

Minor Incident

Investigating

Sage 50

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

Sage 50 / Sage 100 US Direct Deposit

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Sage 50 / Sage 100 US Direct Deposit - Degraded Performance

Started 21 Oct 2024 19:49:57 (3 months ago), still ongoing

Minor Incident

Investigating

Sage 50 / Sage 100 US Direct Deposit

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

Sage 50 US (Cloud Hosted)

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Sage 100 Partner Cloud (NA)

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Sage 300 Partner Cloud (NA)

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

SBC Accounting Bulk Data Provisioner

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Sage AI AP Automation

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Sage AI Assistant

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Sage AI Document Intelligence

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Sage AI PO matching

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Sage AI SIT

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Sage AI Suggested Response

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Sage AR Automation

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Sage BidMatrix

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Sage BidMatrix - Major Outage

Started 18 Jul 2024 23:50:26 (6 months ago), still ongoing

Major Incident

Investigating

Sage BidMatrix

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

Sage Business Cloud Accounting (NA)

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Sage Business Cloud Accounting (NA) - Partial Outage

Started 23 Nov 2024 01:28:27 (2 months ago), still ongoing

Major Incident

Investigating

Sage Business Cloud Accounting (NA)

We are aware that some US customers are currently experiencing issues with accessing their Sage Accounting product. Our team is actively working to resolve this matter as quickly as possible. We appreciate your patience and understanding during this time. Please stay tuned for further updates.

Sage Business Cloud Accounting - Sage Intelligence

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Sage Business Cloud Digital Network

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Sage Business Cloud Financials

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Sage Business Cloud Financials - Sage Intelligence

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Sage Business Cloud Payroll International

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Sage Cloud Enablement

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Sage Cloud Portal

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Sage Connect

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Sage Construction Management

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Sage Construction Management Mobile

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Sage Construction Management Teamlink Portal

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Sage CRM Community

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Sage Developer Community

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Sage Developer Portal

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Sage Distribution and Manufacturing Operations (SDMO)

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Sage for Accountants

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Sage HR

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Sage HR - Degraded Performance

Started 21 Oct 2024 20:00:50 (3 months ago), still ongoing

Minor Incident

Investigating

Sage HR

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

Sage Identity Service

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Sage Intacct Planning

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Sage Intacct

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Sage Intacct - Major Outage

Started 18 Jul 2024 22:44:11 (6 months ago), still ongoing

Major Incident

Investigating

Sage Intacct

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

See all updates

Sage Intacct - Partial Outage

Started 2 Aug 2024 20:33:44 (6 months ago), still ongoing

Minor Incident

Investigating

Sage Intacct

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

Sage Intacct - Partial Outage

Started 12 Jan 2025 07:11:39 (6 days ago), resolved 12 Jan 2025 07:38:53 (6 days ago)

Minor Incident

Resolved

Sage Intacct

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

See all updates

Sage Intacct - Partial Outage

Started 15 Jan 2025 21:41:12 (2 days ago), resolved 15 Jan 2025 22:24:54 (2 days ago)

Minor Incident

Resolved

Sage Intacct

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

See all updates

Sage Intelligent Time

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Sage Inventory Planner

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Sage Licensing Service (SLS)

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Sage Network API

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Sage Network Inbox

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Sage Network Portal

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Sage One Canada (Standard)

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Sage One US (Standard)

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Sage Provisioning Portal (X3)

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Sage Partner Hub

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Sage Payroll Calculator Agent

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Sage People

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Sage People Payroll

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Sage People SFTP

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Sage Provisioning Portal (SEOS)

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Sage Reporting Service

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Sage Software Auto Update Service

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Sage Support

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Sage Timeslips Anywhere

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Sage X3 (Multi Tenant)

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Sage X3 (Multi Tenant) - Sage Intelligence

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Sage X3 (Single Tenant)

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Sage X3 Online Help

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

SMB Tracker Bot

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Subscription Services

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Tax Service

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Webchat Functionality

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

X3 - SEI Reporting

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Sage University

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Sage Europe

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Europe

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Accounting Data Services

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Application Registry

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Attachments Service

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Authentication Service

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

AutoEntry

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Azuneed (FR)

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Banking Service

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Banking Service - Degraded Performance

Started 11 Jul 2024 15:22:02 (6 months ago), still ongoing

Minor Incident

Identified

Banking Service

Sage 50

Sage 200 Professional SPC (UKI)

Sage 200 Standard (UKI)

Sage Business Cloud Accounting (UKI)

More...

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

Identified: The issue related to transaction types has been resolved. The service is now available and performing as expected. For any UK customers who have identified transactions displaying incorrect types (e.g., Credits appearing as Debits) our customer service team will be reaching out to those affected shortly, if you'd like to speak to someone immediately, please contact Sage Customer Service for further assistance.

Knowledge Base article.

19 Jul 2024 16:24:34 (6 months ago)

Identified: The issue related to transaction types has been resolved. The service is now available and performing as expected. For any UK customers who have identified transactions displaying incorrect types (e.g., Credits appearing as Debits) our customer service team will be reaching out to those affected shortly, if you'd like to speak to someone immediately, please contact Sage Customer Service for further assistance.

Knowledge Base article.

19 Jul 2024 16:00:04 (6 months ago)

Monitoring: We have identified a different issue for which UK customers are missing some banks from their setup screen and are unable to download HSBC transactions.

The products listed below are potentially impacted by this issue:

-SBC Accounting UK -SBC Accounting Individual -Sage 50 UK -Sage 200 -Intacct

We are currently investigating.

The issue related to transaction types has been resolved. The service is now available and performing as expected. For any UK customers who have identified transactions displaying incorrect types (e.g., Credits appearing as Debits) our customer service team will be reaching out to those affected shortly, if you'd like to speak to someone immediately, please contact Sage Customer Service for further assistance.

Knowledge Base article.

19 Jul 2024 10:12:31 (6 months ago)

Monitoring: The issue related to transaction types has been resolved. The service is now available and performing as expected. For any UK customers who have identified transactions displaying incorrect types (e.g., Credits appearing as Debits) our customer service team will be reaching out to those affected shortly, if you'd like to speak to someone immediately, please contact Sage Customer Service for further assistance.

Knowledge Base article.

11 Jul 2024 15:22:02 (6 months ago)

Monitoring: The services are performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the services.

10 Jul 2024 13:02:37 (6 months ago)

Identified: We have identified an issue in the UK for customers using Sage 50 and Sage Business Cloud Accounting (UKI), where the transactions are showing as the opposite type to what they appear on bank. Customers are seeing Credits come through as Debits and Debits come through as Credits. All other product functionality is working as expected. We are currently working on a fix.

9 Jul 2024 11:09:41 (6 months ago)

Investigating: We are investigating a potential issue with the service. An update will be provided within 30 minutes.

9 Jul 2024 10:49:28 (6 months ago)

See all updates

Brightpearl

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Brightpearl - Partial Outage

Started 18 Jul 2024 12:34:43 (6 months ago), still ongoing

Minor Incident

Investigating

Brightpearl

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

Cashflow (ES)

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Ciel Données Mobiles for Sage 50 FR

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Ciel Données Mobiles for Sage 50 FR - Operational

Started 13 Jan 2025 07:59:10 (5 days ago), resolved 14 Jan 2025 16:28:53 (4 days ago)

Major Incident

Resolved

Ciel Données Mobiles for Sage 50 FR

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

See all updates

Ciel Données Mobiles for Sage 50 FR - Degraded Performance

Started 15 Jan 2025 10:10:23 (3 days ago), resolved 17 Jan 2025 11:50:59 (17 hours ago)

Minor Incident

Resolved

Ciel Données Mobiles for Sage 50 FR

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

See all updates

Ciel Données Mobiles for Sage 50 FR - Operational

Started 17 Jan 2025 11:44:15 (17 hours ago), still ongoing

Major Incident

Monitoring

Ciel Données Mobiles for Sage 50 FR

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

See all updates

Ciel.com (FR)

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Cloud ID Redirector

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Cloud Services

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Community Hub

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Companies House Service (CHS)

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Customer Community

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

DataFlow Service (DFS/AAPI)

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

DSN Control (FR)

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

EDI (FR)

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Eurowin (ES)

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Experts Comptables Sage FR Website

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

ForceManager

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Foreign Exchange Services

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Futrli

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Sage Network Platform Notifications - Partial Outage

Started 28 Nov 2024 15:49:03 (2 months ago), still ongoing

Major Incident

Investigating

Futrli

Payments Acceptance Service

We identified that customers globally are being presented with a "Forbidden" error message when trying to create subscriptions and publish events.

This incident impacts the following services/products.

-Futrli -Payments acceptance

Generation Experts Connector Cloud (FR)

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

GoProposal

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

HR Data Service (DE)

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

ISV Marketplace

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Making Tax Digital (MTD)

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Messaging Service

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

My Sage

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Natwest Earth

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Online Bureau (UKI)

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Online Help Center (FR)

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Panel Sage Licensing (ES)

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Payments Acceptance Service

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Sage Network Platform Notifications - Partial Outage

Started 28 Nov 2024 15:49:03 (2 months ago), still ongoing

Major Incident

Investigating

Futrli

Payments Acceptance Service

We identified that customers globally are being presented with a "Forbidden" error message when trying to create subscriptions and publish events.

This incident impacts the following services/products.

-Futrli -Payments acceptance

Payments Out Service

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Payroll Domain Services (DE)

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Payroll Domain Services (FR)

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Payroll Domain Services (UKI)

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Payroll Domain Services (UKI) - Employee Verification

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Pegg Bot

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Pension Data Exchange (UKI)

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Remote Data Access (RDA) UKI

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Routing Service

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Routing Service - Degraded Performance

Started 19 Jul 2024 02:01:13 (6 months ago), still ongoing

Minor Incident

Investigating

Routing Service

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

Routing Service - Partial Outage

Started 28 Nov 2024 15:29:01 (2 months ago), still ongoing

Minor Incident

Investigating

Routing Service

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

SaaS Online Banking (ES)

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Sage.be

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Sage.com Websites

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Sage 50

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Banking Service - Degraded Performance

Started 11 Jul 2024 15:22:02 (6 months ago), still ongoing

Minor Incident

Identified

Banking Service

Sage 50

Sage 200 Professional SPC (UKI)

Sage 200 Standard (UKI)

Sage Business Cloud Accounting (UKI)

More...

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

Identified: The issue related to transaction types has been resolved. The service is now available and performing as expected. For any UK customers who have identified transactions displaying incorrect types (e.g., Credits appearing as Debits) our customer service team will be reaching out to those affected shortly, if you'd like to speak to someone immediately, please contact Sage Customer Service for further assistance.

Knowledge Base article.

19 Jul 2024 16:24:34 (6 months ago)

Identified: The issue related to transaction types has been resolved. The service is now available and performing as expected. For any UK customers who have identified transactions displaying incorrect types (e.g., Credits appearing as Debits) our customer service team will be reaching out to those affected shortly, if you'd like to speak to someone immediately, please contact Sage Customer Service for further assistance.

Knowledge Base article.

19 Jul 2024 16:00:04 (6 months ago)

Monitoring: We have identified a different issue for which UK customers are missing some banks from their setup screen and are unable to download HSBC transactions.

The products listed below are potentially impacted by this issue:

-SBC Accounting UK -SBC Accounting Individual -Sage 50 UK -Sage 200 -Intacct

We are currently investigating.

The issue related to transaction types has been resolved. The service is now available and performing as expected. For any UK customers who have identified transactions displaying incorrect types (e.g., Credits appearing as Debits) our customer service team will be reaching out to those affected shortly, if you'd like to speak to someone immediately, please contact Sage Customer Service for further assistance.

Knowledge Base article.

19 Jul 2024 10:12:31 (6 months ago)

Monitoring: The issue related to transaction types has been resolved. The service is now available and performing as expected. For any UK customers who have identified transactions displaying incorrect types (e.g., Credits appearing as Debits) our customer service team will be reaching out to those affected shortly, if you'd like to speak to someone immediately, please contact Sage Customer Service for further assistance.

Knowledge Base article.

11 Jul 2024 15:22:02 (6 months ago)

Monitoring: The services are performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the services.

10 Jul 2024 13:02:37 (6 months ago)

Identified: We have identified an issue in the UK for customers using Sage 50 and Sage Business Cloud Accounting (UKI), where the transactions are showing as the opposite type to what they appear on bank. Customers are seeing Credits come through as Debits and Debits come through as Credits. All other product functionality is working as expected. We are currently working on a fix.

9 Jul 2024 11:09:41 (6 months ago)

Investigating: We are investigating a potential issue with the service. An update will be provided within 30 minutes.

9 Jul 2024 10:49:28 (6 months ago)

See all updates

Sage 50 - Degraded Performance

Started 1 Oct 2024 08:50:38 (4 months ago), still ongoing

Minor Incident

Investigating

Sage 50

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

Sage 50 - Partial Outage

Started 25 Nov 2024 13:57:41 (2 months ago), still ongoing

Minor Incident

Investigating

Sage 50

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

Bank Transactions - Operational

Started 13 Jan 2025 15:43:40 (5 days ago), resolved 17 Jan 2025 17:02:20 (12 hours ago)

Minor Incident

Resolved

Sage 50

Sage 200 Professional SPC (UKI)

Sage 200 Standard (UKI)

Sage Accounting Individual

Sage Business Cloud Accounting (UKI)

More...

We identified an issue in the UK, with our bank transactions sync affecting a subset of customers using the banks NatWest, Royal Bank of Scotland and Ulster Bank, which resulted in their accounts going in to a state requiring reauthentication. All other product functionality is working as expected.

The products/services affected are: -Sage Business Cloud Accounting (UK) -Sage Intacct (UK) -Sage 200 Standard (UK) -Sage 200 Professional Partner Cloud (UK) -Sage 50 (UK) -Sage Accounting Individual (UK)

The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service. If you see any issues receiving bank transactions, please reauthenticate to receive bank transactions as normal.

See all updates

Sage 50 Accounts

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Sage 50 Cloud (DE)

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Sage 50 Cloud Trial (ES)

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Sage 50 Micropay - UKI

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Sage 50 Payroll

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Sage 50 UK DDM – GoCardless

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Sage Accountant Cloud

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

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now

Sage50c - Sage Intelligence

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Sage 100 Partner Cloud (FR)

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

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now

Sage 200 (ES)

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

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now

Sage 200 Office365

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Sage 200 Partner Cloud (ES)

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

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now

Sage 200 Portal del Empleado (ES)

Sat 11

Sun 12

Mon 13

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Thu 16

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now

Sage 200 Professional SPC (UKI)

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Banking Service - Degraded Performance

Started 11 Jul 2024 15:22:02 (6 months ago), still ongoing

Minor Incident

Identified

Banking Service

Sage 50

Sage 200 Professional SPC (UKI)

Sage 200 Standard (UKI)

Sage Business Cloud Accounting (UKI)

More...

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

Identified: The issue related to transaction types has been resolved. The service is now available and performing as expected. For any UK customers who have identified transactions displaying incorrect types (e.g., Credits appearing as Debits) our customer service team will be reaching out to those affected shortly, if you'd like to speak to someone immediately, please contact Sage Customer Service for further assistance.

Knowledge Base article.

19 Jul 2024 16:24:34 (6 months ago)

Identified: The issue related to transaction types has been resolved. The service is now available and performing as expected. For any UK customers who have identified transactions displaying incorrect types (e.g., Credits appearing as Debits) our customer service team will be reaching out to those affected shortly, if you'd like to speak to someone immediately, please contact Sage Customer Service for further assistance.

Knowledge Base article.

19 Jul 2024 16:00:04 (6 months ago)

Monitoring: We have identified a different issue for which UK customers are missing some banks from their setup screen and are unable to download HSBC transactions.

The products listed below are potentially impacted by this issue:

-SBC Accounting UK -SBC Accounting Individual -Sage 50 UK -Sage 200 -Intacct

We are currently investigating.

The issue related to transaction types has been resolved. The service is now available and performing as expected. For any UK customers who have identified transactions displaying incorrect types (e.g., Credits appearing as Debits) our customer service team will be reaching out to those affected shortly, if you'd like to speak to someone immediately, please contact Sage Customer Service for further assistance.

Knowledge Base article.

19 Jul 2024 10:12:31 (6 months ago)

Monitoring: The issue related to transaction types has been resolved. The service is now available and performing as expected. For any UK customers who have identified transactions displaying incorrect types (e.g., Credits appearing as Debits) our customer service team will be reaching out to those affected shortly, if you'd like to speak to someone immediately, please contact Sage Customer Service for further assistance.

Knowledge Base article.

11 Jul 2024 15:22:02 (6 months ago)

Monitoring: The services are performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the services.

10 Jul 2024 13:02:37 (6 months ago)

Identified: We have identified an issue in the UK for customers using Sage 50 and Sage Business Cloud Accounting (UKI), where the transactions are showing as the opposite type to what they appear on bank. Customers are seeing Credits come through as Debits and Debits come through as Credits. All other product functionality is working as expected. We are currently working on a fix.

9 Jul 2024 11:09:41 (6 months ago)

Investigating: We are investigating a potential issue with the service. An update will be provided within 30 minutes.

9 Jul 2024 10:49:28 (6 months ago)

See all updates

Bank Transactions - Operational

Started 13 Jan 2025 15:43:40 (5 days ago), resolved 17 Jan 2025 17:02:20 (12 hours ago)

Minor Incident

Resolved

Sage 50

Sage 200 Professional SPC (UKI)

Sage 200 Standard (UKI)

Sage Accounting Individual

Sage Business Cloud Accounting (UKI)

More...

We identified an issue in the UK, with our bank transactions sync affecting a subset of customers using the banks NatWest, Royal Bank of Scotland and Ulster Bank, which resulted in their accounts going in to a state requiring reauthentication. All other product functionality is working as expected.

The products/services affected are: -Sage Business Cloud Accounting (UK) -Sage Intacct (UK) -Sage 200 Standard (UK) -Sage 200 Professional Partner Cloud (UK) -Sage 50 (UK) -Sage Accounting Individual (UK)

The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service. If you see any issues receiving bank transactions, please reauthenticate to receive bank transactions as normal.

See all updates

Sage 200 Standard (UKI)

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Banking Service - Degraded Performance

Started 11 Jul 2024 15:22:02 (6 months ago), still ongoing

Minor Incident

Identified

Banking Service

Sage 50

Sage 200 Professional SPC (UKI)

Sage 200 Standard (UKI)

Sage Business Cloud Accounting (UKI)

More...

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

Identified: The issue related to transaction types has been resolved. The service is now available and performing as expected. For any UK customers who have identified transactions displaying incorrect types (e.g., Credits appearing as Debits) our customer service team will be reaching out to those affected shortly, if you'd like to speak to someone immediately, please contact Sage Customer Service for further assistance.

Knowledge Base article.

19 Jul 2024 16:24:34 (6 months ago)

Identified: The issue related to transaction types has been resolved. The service is now available and performing as expected. For any UK customers who have identified transactions displaying incorrect types (e.g., Credits appearing as Debits) our customer service team will be reaching out to those affected shortly, if you'd like to speak to someone immediately, please contact Sage Customer Service for further assistance.

Knowledge Base article.

19 Jul 2024 16:00:04 (6 months ago)

Monitoring: We have identified a different issue for which UK customers are missing some banks from their setup screen and are unable to download HSBC transactions.

The products listed below are potentially impacted by this issue:

-SBC Accounting UK -SBC Accounting Individual -Sage 50 UK -Sage 200 -Intacct

We are currently investigating.

The issue related to transaction types has been resolved. The service is now available and performing as expected. For any UK customers who have identified transactions displaying incorrect types (e.g., Credits appearing as Debits) our customer service team will be reaching out to those affected shortly, if you'd like to speak to someone immediately, please contact Sage Customer Service for further assistance.

Knowledge Base article.

19 Jul 2024 10:12:31 (6 months ago)

Monitoring: The issue related to transaction types has been resolved. The service is now available and performing as expected. For any UK customers who have identified transactions displaying incorrect types (e.g., Credits appearing as Debits) our customer service team will be reaching out to those affected shortly, if you'd like to speak to someone immediately, please contact Sage Customer Service for further assistance.

Knowledge Base article.

11 Jul 2024 15:22:02 (6 months ago)

Monitoring: The services are performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the services.

10 Jul 2024 13:02:37 (6 months ago)

Identified: We have identified an issue in the UK for customers using Sage 50 and Sage Business Cloud Accounting (UKI), where the transactions are showing as the opposite type to what they appear on bank. Customers are seeing Credits come through as Debits and Debits come through as Credits. All other product functionality is working as expected. We are currently working on a fix.

9 Jul 2024 11:09:41 (6 months ago)

Investigating: We are investigating a potential issue with the service. An update will be provided within 30 minutes.

9 Jul 2024 10:49:28 (6 months ago)

See all updates

Bank Transactions - Operational

Started 13 Jan 2025 15:43:40 (5 days ago), resolved 17 Jan 2025 17:02:20 (12 hours ago)

Minor Incident

Resolved

Sage 50

Sage 200 Professional SPC (UKI)

Sage 200 Standard (UKI)

Sage Accounting Individual

Sage Business Cloud Accounting (UKI)

More...

We identified an issue in the UK, with our bank transactions sync affecting a subset of customers using the banks NatWest, Royal Bank of Scotland and Ulster Bank, which resulted in their accounts going in to a state requiring reauthentication. All other product functionality is working as expected.

The products/services affected are: -Sage Business Cloud Accounting (UK) -Sage Intacct (UK) -Sage 200 Standard (UK) -Sage 200 Professional Partner Cloud (UK) -Sage 50 (UK) -Sage Accounting Individual (UK)

The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service. If you see any issues receiving bank transactions, please reauthenticate to receive bank transactions as normal.

See all updates

Sage Accountants Production (SAP)

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Sage Accounting Individual

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Bank Transactions - Operational

Started 13 Jan 2025 15:43:40 (5 days ago), resolved 17 Jan 2025 17:02:20 (12 hours ago)

Minor Incident

Resolved

Sage 50

Sage 200 Professional SPC (UKI)

Sage 200 Standard (UKI)

Sage Accounting Individual

Sage Business Cloud Accounting (UKI)

More...

We identified an issue in the UK, with our bank transactions sync affecting a subset of customers using the banks NatWest, Royal Bank of Scotland and Ulster Bank, which resulted in their accounts going in to a state requiring reauthentication. All other product functionality is working as expected.

The products/services affected are: -Sage Business Cloud Accounting (UK) -Sage Intacct (UK) -Sage 200 Standard (UK) -Sage 200 Professional Partner Cloud (UK) -Sage 50 (UK) -Sage Accounting Individual (UK)

The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service. If you see any issues receiving bank transactions, please reauthenticate to receive bank transactions as normal.

See all updates

Sage Active

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Sage AI AP Automation

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Sage AI Document Intelligence

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

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now

Sage AI Report Recommender

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

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now

Sage AI Transaction Classification

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Sage AR Automation

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Sage Balances (ES)

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Sage Bewerber Online (DE)

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Sage Boutique Partenaires (FR)

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Sage Business Cloud Accounting (EU)

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Sage Business Cloud Accounting (UKI)

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Banking Service - Degraded Performance

Started 11 Jul 2024 15:22:02 (6 months ago), still ongoing

Minor Incident

Identified

Banking Service

Sage 50

Sage 200 Professional SPC (UKI)

Sage 200 Standard (UKI)

Sage Business Cloud Accounting (UKI)

More...

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

Identified: The issue related to transaction types has been resolved. The service is now available and performing as expected. For any UK customers who have identified transactions displaying incorrect types (e.g., Credits appearing as Debits) our customer service team will be reaching out to those affected shortly, if you'd like to speak to someone immediately, please contact Sage Customer Service for further assistance.

Knowledge Base article.

19 Jul 2024 16:24:34 (6 months ago)

Identified: The issue related to transaction types has been resolved. The service is now available and performing as expected. For any UK customers who have identified transactions displaying incorrect types (e.g., Credits appearing as Debits) our customer service team will be reaching out to those affected shortly, if you'd like to speak to someone immediately, please contact Sage Customer Service for further assistance.

Knowledge Base article.

19 Jul 2024 16:00:04 (6 months ago)

Monitoring: We have identified a different issue for which UK customers are missing some banks from their setup screen and are unable to download HSBC transactions.

The products listed below are potentially impacted by this issue:

-SBC Accounting UK -SBC Accounting Individual -Sage 50 UK -Sage 200 -Intacct

We are currently investigating.

The issue related to transaction types has been resolved. The service is now available and performing as expected. For any UK customers who have identified transactions displaying incorrect types (e.g., Credits appearing as Debits) our customer service team will be reaching out to those affected shortly, if you'd like to speak to someone immediately, please contact Sage Customer Service for further assistance.

Knowledge Base article.

19 Jul 2024 10:12:31 (6 months ago)

Monitoring: The issue related to transaction types has been resolved. The service is now available and performing as expected. For any UK customers who have identified transactions displaying incorrect types (e.g., Credits appearing as Debits) our customer service team will be reaching out to those affected shortly, if you'd like to speak to someone immediately, please contact Sage Customer Service for further assistance.

Knowledge Base article.

11 Jul 2024 15:22:02 (6 months ago)

Monitoring: The services are performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the services.

10 Jul 2024 13:02:37 (6 months ago)

Identified: We have identified an issue in the UK for customers using Sage 50 and Sage Business Cloud Accounting (UKI), where the transactions are showing as the opposite type to what they appear on bank. Customers are seeing Credits come through as Debits and Debits come through as Credits. All other product functionality is working as expected. We are currently working on a fix.

9 Jul 2024 11:09:41 (6 months ago)

Investigating: We are investigating a potential issue with the service. An update will be provided within 30 minutes.

9 Jul 2024 10:49:28 (6 months ago)

See all updates

Sage Business Cloud Accounting (UKI) - Partial Outage

Started 13 Jan 2025 11:50:37 (5 days ago), resolved 13 Jan 2025 17:47:53 (4 days ago)

Major Incident

Resolved

Sage Business Cloud Accounting (UKI)

We identified an issue preventing customers in the UK and Ireland from accessing Sage Copilot on SBCA UKI.

We are currently investigating.

See all updates

Bank Transactions - Operational

Started 13 Jan 2025 15:43:40 (5 days ago), resolved 17 Jan 2025 17:02:20 (12 hours ago)

Minor Incident

Resolved

Sage 50

Sage 200 Professional SPC (UKI)

Sage 200 Standard (UKI)

Sage Accounting Individual

Sage Business Cloud Accounting (UKI)

More...

We identified an issue in the UK, with our bank transactions sync affecting a subset of customers using the banks NatWest, Royal Bank of Scotland and Ulster Bank, which resulted in their accounts going in to a state requiring reauthentication. All other product functionality is working as expected.

The products/services affected are: -Sage Business Cloud Accounting (UK) -Sage Intacct (UK) -Sage 200 Standard (UK) -Sage 200 Professional Partner Cloud (UK) -Sage 50 (UK) -Sage Accounting Individual (UK)

The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service. If you see any issues receiving bank transactions, please reauthenticate to receive bank transactions as normal.

See all updates

Sage Business Cloud Accounting (UKI) - Operational

Started 15 Jan 2025 12:11:33 (3 days ago), resolved 16 Jan 2025 17:02:10 (2 days ago)

Minor Incident

Resolved

Sage Business Cloud Accounting (UKI)

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

See all updates

Sage Business Cloud Accounting - Sage Intelligence

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Sage Business Cloud Bureau (FR)

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Sage Business Cloud Comptabilite (FR)

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Sage Business Cloud Digital Network

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Sage Business Cloud Financials

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Sage Business Cloud Financials - Sage Intelligence

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Sage Business Cloud Lohnabrechnung (DE)

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Sage Business Cloud Lohnabrechnung (DE) - Partial Outage

Started 1 Aug 2024 10:04:52 (6 months ago), still ongoing

Minor Incident

Investigating

Sage Business Cloud Lohnabrechnung (DE)

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

Sage Business Cloud Paie (FR)

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Sage Business Cloud Payroll

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Sage Business Cloud Payroll International

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Sage Business Cloud Wage Verification

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Sage Business Docs (FR)

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Sage Cloud Enablement

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Sage Cloud Portal

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Sage Connect

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Sage Corporation Tax

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Sage CRM Community

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Sage Customer Services

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Sage Customers Services UKI

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Sage CV Reader (DE)

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Sage Despachos (ES)

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Sage Developer Community

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Sage Developer Portal

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Sage Distribution and Manufacturing Operations (SDMO)

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Sage DPW Cloud

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Sage DPW Cloud - Operational

Started 14 Jan 2025 07:44:09 (4 days ago), resolved 14 Jan 2025 14:53:30 (4 days ago)

Minor Incident

Resolved

Sage DPW Cloud

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

See all updates

Sage DPW Cloud - Partial Outage

Started 16 Jan 2025 08:07:56 (2 days ago), resolved 16 Jan 2025 09:38:56 (2 days ago)

Minor Incident

Resolved

Sage DPW Cloud

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

See all updates

Sage Drive Services (UKI)

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Sage Earth

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Sage EDI EC (FR)

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Sage EDI PME (FR)

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Sage ERP (DE)

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Sage eFactura ContaPlus (ES)

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Sage eFacture (FR)

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Sage Evolution International

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Sage Final Accounts Online

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Sage Flux Bancaires

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Sage for Accountants

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Sage FRP 1000 (FR)

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Sage FRP 1000 Partner Cloud (FR)

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Sage HR

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Sage HRP (UKI) HR Payroll UKI

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Sage HR Online Service (DE)

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

SageID Redirector for FRP

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

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now

Sage Identity Service

Sat 11

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Tue 14

Wed 15

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now

Sage Intacct

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Banking Service - Degraded Performance

Started 11 Jul 2024 15:22:02 (6 months ago), still ongoing

Minor Incident

Identified

Banking Service

Sage 50

Sage 200 Professional SPC (UKI)

Sage 200 Standard (UKI)

Sage Business Cloud Accounting (UKI)

More...

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

Identified: The issue related to transaction types has been resolved. The service is now available and performing as expected. For any UK customers who have identified transactions displaying incorrect types (e.g., Credits appearing as Debits) our customer service team will be reaching out to those affected shortly, if you'd like to speak to someone immediately, please contact Sage Customer Service for further assistance.

Knowledge Base article.

19 Jul 2024 16:24:34 (6 months ago)

Identified: The issue related to transaction types has been resolved. The service is now available and performing as expected. For any UK customers who have identified transactions displaying incorrect types (e.g., Credits appearing as Debits) our customer service team will be reaching out to those affected shortly, if you'd like to speak to someone immediately, please contact Sage Customer Service for further assistance.

Knowledge Base article.

19 Jul 2024 16:00:04 (6 months ago)

Monitoring: We have identified a different issue for which UK customers are missing some banks from their setup screen and are unable to download HSBC transactions.

The products listed below are potentially impacted by this issue:

-SBC Accounting UK -SBC Accounting Individual -Sage 50 UK -Sage 200 -Intacct

We are currently investigating.

The issue related to transaction types has been resolved. The service is now available and performing as expected. For any UK customers who have identified transactions displaying incorrect types (e.g., Credits appearing as Debits) our customer service team will be reaching out to those affected shortly, if you'd like to speak to someone immediately, please contact Sage Customer Service for further assistance.

Knowledge Base article.

19 Jul 2024 10:12:31 (6 months ago)

Monitoring: The issue related to transaction types has been resolved. The service is now available and performing as expected. For any UK customers who have identified transactions displaying incorrect types (e.g., Credits appearing as Debits) our customer service team will be reaching out to those affected shortly, if you'd like to speak to someone immediately, please contact Sage Customer Service for further assistance.

Knowledge Base article.

11 Jul 2024 15:22:02 (6 months ago)

Monitoring: The services are performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the services.

10 Jul 2024 13:02:37 (6 months ago)

Identified: We have identified an issue in the UK for customers using Sage 50 and Sage Business Cloud Accounting (UKI), where the transactions are showing as the opposite type to what they appear on bank. Customers are seeing Credits come through as Debits and Debits come through as Credits. All other product functionality is working as expected. We are currently working on a fix.

9 Jul 2024 11:09:41 (6 months ago)

Investigating: We are investigating a potential issue with the service. An update will be provided within 30 minutes.

9 Jul 2024 10:49:28 (6 months ago)

See all updates

Sage Intacct - Partial Outage

Started 2 Aug 2024 20:33:44 (6 months ago), still ongoing

Minor Incident

Investigating

Sage Intacct

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

Bank Transactions - Operational

Started 13 Jan 2025 15:43:40 (5 days ago), resolved 17 Jan 2025 17:02:20 (12 hours ago)

Minor Incident

Resolved

Sage 50

Sage 200 Professional SPC (UKI)

Sage 200 Standard (UKI)

Sage Accounting Individual

Sage Business Cloud Accounting (UKI)

More...

We identified an issue in the UK, with our bank transactions sync affecting a subset of customers using the banks NatWest, Royal Bank of Scotland and Ulster Bank, which resulted in their accounts going in to a state requiring reauthentication. All other product functionality is working as expected.

The products/services affected are: -Sage Business Cloud Accounting (UK) -Sage Intacct (UK) -Sage 200 Standard (UK) -Sage 200 Professional Partner Cloud (UK) -Sage 50 (UK) -Sage Accounting Individual (UK)

The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service. If you see any issues receiving bank transactions, please reauthenticate to receive bank transactions as normal.

See all updates

Sage Inventory Planner

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Store Sage FR Website

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Tax Service

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Tax Service - Degraded Performance

Started 29 Aug 2024 09:08:46 (5 months ago), still ongoing

Minor Incident

Investigating

Tax Service

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

Tax Service - Degraded Performance

Started 7 Dec 2024 09:39:15 (1 month ago), still ongoing

Minor Incident

Investigating

Tax Service

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

Webchat Functionality

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Sage Intacct

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Evolution: Sync Dash (ZA)

Sat 11

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now

Evolution: Sync Dash (ZA) - Operational

Started 15 Jan 2025 09:42:43 (3 days ago), resolved 15 Jan 2025 14:56:40 (3 days ago)

Minor Incident

Resolved

Evolution: Sync Dash (ZA)

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

See all updates

Evolution: Sync Dash (ZA) - Operational

Started 16 Jan 2025 10:08:29 (2 days ago), resolved 17 Jan 2025 14:48:35 (14 hours ago)

Minor Incident

Resolved

Evolution: Sync Dash (ZA)

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

See all updates

GoProposal

Sat 11

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now

ISV Marketplace

Sat 11

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now

Messaging Service

Sat 11

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now

Payments Acceptance Service

Sat 11

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now

Payroll Domain Services (ZA)

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Sat 11

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Routing Service

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Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Sage Distribution and Manufacturing Operations (SDMO)

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Sage Evolution SDK (ZA)

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Sage Global KnowledgeBase

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Sage HR

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Sage Identity Service

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Sage Intacct

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Sage Intelligence Service (ZA)

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Sage Inventory Planner

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Sage Outsourcing

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Sage Partner Hub

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Sage People

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Sage People Payroll

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Sage Portal

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Sage Provisioning Portal (SEOS)

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Sage Software Auto Update Service

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Sage Support

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Sage X3 (Single Tenant)

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Sage X3 Online Help

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

SageZA Hosting Service

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

SBC Accounting ZA Training

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

SMB Tracker Bot

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

South Africa Online Tax Calculator

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Tax Service

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Webchat Functionality

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Sage University

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Sage Cloud Services

Sat 11

Sun 12

Mon 13

Tue 14

Wed 15

Thu 16

Fri 17

now

Sage Status

Real-time updates of Sage issues and outages

Sage status is Operational

Brightpearl

Routing Service

Sage 50

Sage 50 / Sage 100 US Direct Deposit

Sage BidMatrix

Sage Business Cloud Accounting (NA)

Sage HR

Active Incidents

Recently Resolved Incidents

Monitoring: Le problème de performance a été rétabli et le service fonctionne comme prévu. Éviter une récurrence est notre priorité alors que nous surveillons de près le service.

Monitoring: Le service fonctionne comme prévu. Éviter une récurrence est notre priorité alors que nous surveillons de près le service.

Nous vous remercions de votre patience pendant que nous travaillons à résoudre ce problème

Sage Outage Survival Guide

Sage Components

Sage

Sage North America

North America

Accounting Data Services

Application Registry

Authentication Service

AutoEntry

Banking Service

Brightpearl

Cloud Services

Community Hub

Customer Community

ForceManager

GoProposal

ISV Marketplace

Messaging Service

My Workforce Analyzer

PAYA Payment Center

Payments Acceptance Service

Payments Out Service

Payroll Domain Services (CA)

Payroll Domain Services (US)

Pegg Bot

Remote Data Access (RDA) NA

Routing Service

Sage.com Websites

Sage 50

Sage 50 / Sage 100 US Direct Deposit

Sage 50 US (Cloud Hosted)

Sage 100 Partner Cloud (NA)

Sage 300 Partner Cloud (NA)

SBC Accounting Bulk Data Provisioner

Sage AI AP Automation

Sage AI Assistant

Sage AI Document Intelligence

Sage AI PO matching

Sage AI SIT

Sage AI Suggested Response

Sage AR Automation

Sage BidMatrix

Sage Business Cloud Accounting (NA)

Sage Business Cloud Accounting - Sage Intelligence

Sage Business Cloud Digital Network

Sage Business Cloud Financials

Sage Business Cloud Financials - Sage Intelligence

Sage Business Cloud Payroll International

Sage Cloud Enablement

Sage Cloud Portal

Sage Connect

Sage Construction Management

Sage Construction Management Mobile

Sage Construction Management Teamlink Portal

Sage CRM Community

Sage Developer Community

Sage Developer Portal

Sage Distribution and Manufacturing Operations (SDMO)

Sage for Accountants

Sage HR

Sage Identity Service

Sage Intacct Planning

Sage Intacct

Sage Intelligent Time

Sage Inventory Planner