Sage Status: check for Sage outages and issues

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Sage North America

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now

North America

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now

Accounting Data Services

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now

Anvyl

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now

Application Registry

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Authentication Service

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AutoEntry

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now

Banking Service

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now

Brightpearl

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Thu 5

Fri 6

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now

Brightpearl - Partial Outage

Started 18 Jul 2024 12:34:43 (11 months ago), still ongoing

Minor Incident

Investigating

Brightpearl

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

Brightpearl - Partial Outage

Started 2 Mar 2025 14:09:23 (3 months ago), still ongoing

Major Incident

Investigating

Brightpearl

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

Cloud Services

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Community Hub

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Customer Community

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Developer Experience Community

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Embedded Services

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now

Enhanced Planning

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now

Messaging Service

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now

GoProposal

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ISV Marketplace

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My Workforce Analyzer

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PAYA Payment Center

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Payments Acceptance Service

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now

Payments Out Service

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now

Routing Service

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now

Routing Service - Partial Outage

Started 28 Nov 2024 15:29:01 (6 months ago), still ongoing

Minor Incident

Investigating

Routing Service

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

Pegg Bot

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now

Remote Data Access (RDA) NA

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now

Sage.com Websites

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now

Sage.com Websites - Operational

Started 10 Jun 2025 13:27:15 (1 day ago), resolved 10 Jun 2025 16:29:05 (22 hours ago)

Major Incident

Resolved

Sage.com Websites

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

See all updates

Sage 50

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now

Sage 50 - Degraded Performance

Started 1 Oct 2024 08:50:38 (8 months ago), still ongoing

Minor Incident

Investigating

Sage 50

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

Sage 50 US / Canada - Partial Outage

Started 21 May 2025 21:36:07 (21 days ago), still ongoing

Minor Incident

Monitoring

Sage 50

We have identified that a subset of customers in the US and Canada are unable to reconnect invoice payments. When they attempt, they are presented with the following error message: "Could not connect to the reCAPTCHA service." The following services are affected:

-Sage 50 US -Sage 50 Canada

We are currently investigating.

See all updates

Sage 50 / Sage 100 US Direct Deposit

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now

Sage 50 / Sage 100 US Direct Deposit - Degraded Performance

Started 21 Oct 2024 19:49:57 (8 months ago), still ongoing

Minor Incident

Investigating

Sage 50 / Sage 100 US Direct Deposit

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

Sage 50 Hosted

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now

Sage 100 Contractor (Cloud Hosted)

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Sage 100 Partner Cloud (NA)

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now

Sage 300 Partner Cloud (NA)

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now

SBC Accounting Bulk Data Provisioner

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now

Sage AI AP Automation

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now

Sage AI Assistant

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Sage AI Document Intelligence

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Sage AI PO matching

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Sage AI SIT

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Sage AI Suggested Response

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Sage AR Automation

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now

Sage BidMatrix

Wed 4

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now

Sage BidMatrix - Major Outage

Started 18 Jul 2024 23:50:26 (11 months ago), still ongoing

Major Incident

Investigating

Sage BidMatrix

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

Sage Business Cloud Accounting (NA)

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now

Sage Business Cloud Accounting (NA) - Partial Outage

Started 23 Nov 2024 01:28:27 (7 months ago), still ongoing

Major Incident

Investigating

Sage Business Cloud Accounting (NA)

We are aware that some US customers are currently experiencing issues with accessing their Sage Accounting product. Our team is actively working to resolve this matter as quickly as possible. We appreciate your patience and understanding during this time. Please stay tuned for further updates.

Sage Business Cloud Accounting - Sage Intelligence

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now

Sage Business Cloud Digital Network

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Sage Business Cloud Financials

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Sage Business Cloud Financials - Sage Intelligence

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now

Sage Business Cloud Payroll International

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Sage Cloud Enablement

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Sage Cloud Portal

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Sage Connect

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Sage Construction Management

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Sage CRM Community

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Sage Construction Management Mobile

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Sage Construction Management Teamlink Portal

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now

Sage Developer Community

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Sage Developer Community - Major Outage

Started 6 Jun 2025 15:54:18 (5 days ago), resolved 6 Jun 2025 16:23:45 (5 days ago)

Major Incident

Resolved

Sage Developer Community

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

See all updates

Sage Developer Portal

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now

Sage Developer Portal - Partial Outage

Started 11 Mar 2025 13:21:50 (3 months ago), still ongoing

Incident without Impact

Investigating

Sage Developer Portal

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

Sage Distribution and Manufacturing Operations (SDMO)

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now

Sage for Accountants

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Sage HR

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Sage HR - Degraded Performance

Started 21 Oct 2024 20:00:50 (8 months ago), still ongoing

Minor Incident

Investigating

Sage HR

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

Sage HR - Partial Outage

Started 30 Jan 2025 20:34:34 (4 months ago), still ongoing

Minor Incident

Investigating

Sage HR

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

Sage HR (CA)

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now

Sage HR (US)

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now

Sage Identity Service

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now

Sage Intacct Planning

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now

Sage Intacct

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Sage Intacct - Major Outage

Started 18 Jul 2024 22:44:11 (11 months ago), still ongoing

Major Incident

Investigating

Sage Intacct

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

See all updates

Sage Intacct - Partial Outage

Started 2 Aug 2024 20:33:44 (10 months ago), still ongoing

Minor Incident

Investigating

Sage Intacct

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

Sage Intacct - Partial Outage

Started 12 May 2025 19:19:08 (30 days ago), still ongoing

Minor Incident

Investigating

Sage Intacct

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

Sage Intacct - Partial Outage

Started 8 Jun 2025 12:35:46 (3 days ago), resolved 8 Jun 2025 13:01:05 (3 days ago)

Minor Incident

Resolved

Sage Intacct

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

See all updates

Sage Intelligent Time

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now

Sage Inventory Planner

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Sage Licensing Service (SLS)

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Sage Network

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Sage Network API

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Sage Network Inbox

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Sage Network Portal

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Sage One Canada (Standard)

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Sage One US (Standard)

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Sage Provisioning Portal (X3)

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Sage Partner Hub

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now

Sage Payroll Calculator Agent

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now

Sage People

Wed 4

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now

Sage People - Partial Outage

Started 9 Jun 2025 09:51:36 (2 days ago), still ongoing

Minor Incident

Monitoring

Sage People

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

See all updates

Sage People

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Sage People SFTP

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Sage Provisioning Portal (SEOS)

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Sage Reporting Service

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Sage Sales Management

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Sage Software Auto Update Service

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Sage Support

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Sage Timeslips Anywhere

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Sage University

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Sage X3 Connector - Shop Floor Control

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Sage X3 (Multi Tenant)

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Sage X3 (Multi Tenant) - Sage Intelligence

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Sage X3 (Single Tenant)

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Sage X3 Online Help

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SMB Tracker Bot

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Subscription Services

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Tax Service

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Webchat Functionality

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X3 - SEI Reporting

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Sage Europe

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now

Europe

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now

Accounting Data Services

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now

Anvyl

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now

Attachments Service

Wed 4

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now

Application Registry

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now

Authentication Service

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now

AutoEntry

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now

Azuneed (FR)

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now

Banking Service

Wed 4

Thu 5

Fri 6

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Sun 8

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now

Banking Service - Degraded Performance

Started 11 Jul 2024 15:22:02 (11 months ago), still ongoing

Minor Incident

Identified

Banking Service

Sage 50

Sage 200 Professional SPC (UKI)

Sage 200 Standard (UKI)

Sage Business Cloud Accounting (UKI)

More...

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

Identified: The issue related to transaction types has been resolved. The service is now available and performing as expected. For any UK customers who have identified transactions displaying incorrect types (e.g., Credits appearing as Debits) our customer service team will be reaching out to those affected shortly, if you'd like to speak to someone immediately, please contact Sage Customer Service for further assistance.

Knowledge Base article.

19 Jul 2024 16:24:34 (11 months ago)

Identified: The issue related to transaction types has been resolved. The service is now available and performing as expected. For any UK customers who have identified transactions displaying incorrect types (e.g., Credits appearing as Debits) our customer service team will be reaching out to those affected shortly, if you'd like to speak to someone immediately, please contact Sage Customer Service for further assistance.

Knowledge Base article.

19 Jul 2024 16:00:04 (11 months ago)

Monitoring: We have identified a different issue for which UK customers are missing some banks from their setup screen and are unable to download HSBC transactions.

The products listed below are potentially impacted by this issue:

-SBC Accounting UK -SBC Accounting Individual -Sage 50 UK -Sage 200 -Intacct

We are currently investigating.

The issue related to transaction types has been resolved. The service is now available and performing as expected. For any UK customers who have identified transactions displaying incorrect types (e.g., Credits appearing as Debits) our customer service team will be reaching out to those affected shortly, if you'd like to speak to someone immediately, please contact Sage Customer Service for further assistance.

Knowledge Base article.

19 Jul 2024 10:12:31 (11 months ago)

Monitoring: The issue related to transaction types has been resolved. The service is now available and performing as expected. For any UK customers who have identified transactions displaying incorrect types (e.g., Credits appearing as Debits) our customer service team will be reaching out to those affected shortly, if you'd like to speak to someone immediately, please contact Sage Customer Service for further assistance.

Knowledge Base article.

11 Jul 2024 15:22:02 (11 months ago)

Monitoring: The services are performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the services.

10 Jul 2024 13:02:37 (11 months ago)

Identified: We have identified an issue in the UK for customers using Sage 50 and Sage Business Cloud Accounting (UKI), where the transactions are showing as the opposite type to what they appear on bank. Customers are seeing Credits come through as Debits and Debits come through as Credits. All other product functionality is working as expected. We are currently working on a fix.

9 Jul 2024 11:09:41 (11 months ago)

Investigating: We are investigating a potential issue with the service. An update will be provided within 30 minutes.

9 Jul 2024 10:49:28 (11 months ago)

See all updates

Banking Service - Degraded Performance

Started 6 Mar 2025 16:32:21 (3 months ago), still ongoing

Minor Incident

Investigating

Banking Service

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

Brightpearl

Wed 4

Thu 5

Fri 6

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Sun 8

Mon 9

Tue 10

now

Brightpearl - Partial Outage

Started 18 Jul 2024 12:34:43 (11 months ago), still ongoing

Minor Incident

Investigating

Brightpearl

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

Cashflow (ES)

Wed 4

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now

Ciel Données Mobiles for Sage 50 FR

Wed 4

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now

Ciel Données Mobiles for Sage 50 FR - Degraded Performance

Started 11 Jun 2025 07:30:40 (7 hours ago), still ongoing

Minor Incident

Monitoring

Ciel Données Mobiles for Sage 50 FR

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

See all updates

Ciel.com (FR)

Wed 4

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now

Cloud ID Redirector

Wed 4

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now

Cloud Services

Wed 4

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now

Community Hub

Wed 4

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now

Companies House Service (CHS)

Wed 4

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now

Customer Community

Wed 4

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Sun 8

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now

DataFlow Service (DFS/AAPI)

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

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now

Developer Experience Community

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

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now

DSN Control (FR)

Wed 4

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Fri 6

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now

EDI (FR)

Wed 4

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Fri 6

Sat 7

Sun 8

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now

Embedded Services

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Employee Verification (UK)

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

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now

Enhanced Planning

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

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now

Eurowin (ES)

Wed 4

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Sun 8

Mon 9

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now

Experts Comptables Sage FR Website

Wed 4

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Sun 8

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now

Foreign Exchange Services

Wed 4

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now

Futrli

Wed 4

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Sun 8

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Tue 10

now

Sage Network Platform Notifications - Partial Outage

Started 28 Nov 2024 15:49:03 (6 months ago), still ongoing

Major Incident

Investigating

Futrli

Payments Acceptance Service

We identified that customers globally are being presented with a "Forbidden" error message when trying to create subscriptions and publish events.

This incident impacts the following services/products.

-Futrli -Payments acceptance

Generation Experts Connector Cloud (FR)

Wed 4

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Sun 8

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now

GoProposal

Wed 4

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Sun 8

Mon 9

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now

HR Data Service (DE)

Wed 4

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Sun 8

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now

Messaging Service

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

ISV Marketplace

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Making Tax Digital (MTD)

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

MTD ITSA

Wed 4

Thu 5

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now

My Sage

Wed 4

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now

Natwest Earth

Wed 4

Thu 5

Fri 6

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Sun 8

Mon 9

Tue 10

now

Online Bureau (UKI)

Wed 4

Thu 5

Fri 6

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Sun 8

Mon 9

Tue 10

now

Online Help Center (FR)

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

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now

Panel Sage Licensing (ES)

Wed 4

Thu 5

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Sun 8

Mon 9

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now

Routing Service

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Routing Service - Degraded Performance

Started 19 Jul 2024 02:01:13 (11 months ago), still ongoing

Minor Incident

Investigating

Routing Service

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

Routing Service - Partial Outage

Started 28 Nov 2024 15:29:01 (6 months ago), still ongoing

Minor Incident

Investigating

Routing Service

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

Payments Acceptance Service

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage Network Platform Notifications - Partial Outage

Started 28 Nov 2024 15:49:03 (6 months ago), still ongoing

Major Incident

Investigating

Futrli

Payments Acceptance Service

We identified that customers globally are being presented with a "Forbidden" error message when trying to create subscriptions and publish events.

This incident impacts the following services/products.

-Futrli -Payments acceptance

Payments Out Service

Wed 4

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now

Pegg Bot

Wed 4

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Tue 10

now

Pension Data Exchange (UKI)

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Remote Data Access (RDA) UKI

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

SaaS Online Banking (ES)

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage.be

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage.com Websites

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage.com Websites - Operational

Started 10 Jun 2025 13:27:15 (1 day ago), resolved 10 Jun 2025 16:29:05 (22 hours ago)

Major Incident

Resolved

Sage.com Websites

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

See all updates

Sage 50

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Banking Service - Degraded Performance

Started 11 Jul 2024 15:22:02 (11 months ago), still ongoing

Minor Incident

Identified

Banking Service

Sage 50

Sage 200 Professional SPC (UKI)

Sage 200 Standard (UKI)

Sage Business Cloud Accounting (UKI)

More...

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

Identified: The issue related to transaction types has been resolved. The service is now available and performing as expected. For any UK customers who have identified transactions displaying incorrect types (e.g., Credits appearing as Debits) our customer service team will be reaching out to those affected shortly, if you'd like to speak to someone immediately, please contact Sage Customer Service for further assistance.

Knowledge Base article.

19 Jul 2024 16:24:34 (11 months ago)

Identified: The issue related to transaction types has been resolved. The service is now available and performing as expected. For any UK customers who have identified transactions displaying incorrect types (e.g., Credits appearing as Debits) our customer service team will be reaching out to those affected shortly, if you'd like to speak to someone immediately, please contact Sage Customer Service for further assistance.

Knowledge Base article.

19 Jul 2024 16:00:04 (11 months ago)

Monitoring: We have identified a different issue for which UK customers are missing some banks from their setup screen and are unable to download HSBC transactions.

The products listed below are potentially impacted by this issue:

-SBC Accounting UK -SBC Accounting Individual -Sage 50 UK -Sage 200 -Intacct

We are currently investigating.

The issue related to transaction types has been resolved. The service is now available and performing as expected. For any UK customers who have identified transactions displaying incorrect types (e.g., Credits appearing as Debits) our customer service team will be reaching out to those affected shortly, if you'd like to speak to someone immediately, please contact Sage Customer Service for further assistance.

Knowledge Base article.

19 Jul 2024 10:12:31 (11 months ago)

Monitoring: The issue related to transaction types has been resolved. The service is now available and performing as expected. For any UK customers who have identified transactions displaying incorrect types (e.g., Credits appearing as Debits) our customer service team will be reaching out to those affected shortly, if you'd like to speak to someone immediately, please contact Sage Customer Service for further assistance.

Knowledge Base article.

11 Jul 2024 15:22:02 (11 months ago)

Monitoring: The services are performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the services.

10 Jul 2024 13:02:37 (11 months ago)

Identified: We have identified an issue in the UK for customers using Sage 50 and Sage Business Cloud Accounting (UKI), where the transactions are showing as the opposite type to what they appear on bank. Customers are seeing Credits come through as Debits and Debits come through as Credits. All other product functionality is working as expected. We are currently working on a fix.

9 Jul 2024 11:09:41 (11 months ago)

Investigating: We are investigating a potential issue with the service. An update will be provided within 30 minutes.

9 Jul 2024 10:49:28 (11 months ago)

See all updates

Sage 50 - Degraded Performance

Started 1 Oct 2024 08:50:38 (8 months ago), still ongoing

Minor Incident

Investigating

Sage 50

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

Sage 50 - Partial Outage

Started 25 Nov 2024 13:57:41 (7 months ago), still ongoing

Minor Incident

Investigating

Sage 50

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

Banking Services (UKI) - Operational

Started 6 Mar 2025 17:17:16 (3 months ago), still ongoing

Incident without Impact

Identified

Sage 50

Sage 200 Standard (UKI)

Sage Business Cloud Accounting (UKI)

Sage Intacct

We identified an issue preventing customers from using Santander (UK) - Personal and Business via Plaid. All other product functionalities are performing as expected.

We are engaged with our third party, Plaid, to resolve this issue.

The products/services affected are: -Sage 200 UKI -Sage 50 UKI -Sage BC Accounting -Sage Intacct

Tax Service - Partial Outage

Started 29 Apr 2025 13:00:09 (1 month ago), still ongoing

Minor Incident

Identified

Sage 50

Sage 100 Partner Cloud (FR)

Sage FRP 1000 (FR)

Sage FRP 1000 Partner Cloud (FR)

Sage Online (FR)

More...

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

See all updates

Sage 50 Accounts

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage 50 Cloud (DE)

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage 50 Cloud Trial (ES)

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage 50 Micropay - UKI

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage 50 Payroll

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage 50 UK DDM – GoCardless

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage Accountant Cloud

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage50c - Sage Intelligence

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage 100 Partner Cloud (FR)

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Tax Service - Partial Outage

Started 29 Apr 2025 13:00:09 (1 month ago), still ongoing

Minor Incident

Identified

Sage 50

Sage 100 Partner Cloud (FR)

Sage FRP 1000 (FR)

Sage FRP 1000 Partner Cloud (FR)

Sage Online (FR)

More...

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

See all updates

Sage 200 (ES)

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage 200 Office365

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage 200 Partner Cloud (ES)

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage 200 Portal del Empleado (ES)

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage 200 Professional SPC (UKI)

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Banking Service - Degraded Performance

Started 11 Jul 2024 15:22:02 (11 months ago), still ongoing

Minor Incident

Identified

Banking Service

Sage 50

Sage 200 Professional SPC (UKI)

Sage 200 Standard (UKI)

Sage Business Cloud Accounting (UKI)

More...

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

Identified: The issue related to transaction types has been resolved. The service is now available and performing as expected. For any UK customers who have identified transactions displaying incorrect types (e.g., Credits appearing as Debits) our customer service team will be reaching out to those affected shortly, if you'd like to speak to someone immediately, please contact Sage Customer Service for further assistance.

Knowledge Base article.

19 Jul 2024 16:24:34 (11 months ago)

Identified: The issue related to transaction types has been resolved. The service is now available and performing as expected. For any UK customers who have identified transactions displaying incorrect types (e.g., Credits appearing as Debits) our customer service team will be reaching out to those affected shortly, if you'd like to speak to someone immediately, please contact Sage Customer Service for further assistance.

Knowledge Base article.

19 Jul 2024 16:00:04 (11 months ago)

Monitoring: We have identified a different issue for which UK customers are missing some banks from their setup screen and are unable to download HSBC transactions.

The products listed below are potentially impacted by this issue:

-SBC Accounting UK -SBC Accounting Individual -Sage 50 UK -Sage 200 -Intacct

We are currently investigating.

The issue related to transaction types has been resolved. The service is now available and performing as expected. For any UK customers who have identified transactions displaying incorrect types (e.g., Credits appearing as Debits) our customer service team will be reaching out to those affected shortly, if you'd like to speak to someone immediately, please contact Sage Customer Service for further assistance.

Knowledge Base article.

19 Jul 2024 10:12:31 (11 months ago)

Monitoring: The issue related to transaction types has been resolved. The service is now available and performing as expected. For any UK customers who have identified transactions displaying incorrect types (e.g., Credits appearing as Debits) our customer service team will be reaching out to those affected shortly, if you'd like to speak to someone immediately, please contact Sage Customer Service for further assistance.

Knowledge Base article.

11 Jul 2024 15:22:02 (11 months ago)

Monitoring: The services are performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the services.

10 Jul 2024 13:02:37 (11 months ago)

Identified: We have identified an issue in the UK for customers using Sage 50 and Sage Business Cloud Accounting (UKI), where the transactions are showing as the opposite type to what they appear on bank. Customers are seeing Credits come through as Debits and Debits come through as Credits. All other product functionality is working as expected. We are currently working on a fix.

9 Jul 2024 11:09:41 (11 months ago)

Investigating: We are investigating a potential issue with the service. An update will be provided within 30 minutes.

9 Jul 2024 10:49:28 (11 months ago)

See all updates

Sage 200 Standard (UKI)

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Banking Service - Degraded Performance

Started 11 Jul 2024 15:22:02 (11 months ago), still ongoing

Minor Incident

Identified

Banking Service

Sage 50

Sage 200 Professional SPC (UKI)

Sage 200 Standard (UKI)

Sage Business Cloud Accounting (UKI)

More...

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

Identified: The issue related to transaction types has been resolved. The service is now available and performing as expected. For any UK customers who have identified transactions displaying incorrect types (e.g., Credits appearing as Debits) our customer service team will be reaching out to those affected shortly, if you'd like to speak to someone immediately, please contact Sage Customer Service for further assistance.

Knowledge Base article.

19 Jul 2024 16:24:34 (11 months ago)

Identified: The issue related to transaction types has been resolved. The service is now available and performing as expected. For any UK customers who have identified transactions displaying incorrect types (e.g., Credits appearing as Debits) our customer service team will be reaching out to those affected shortly, if you'd like to speak to someone immediately, please contact Sage Customer Service for further assistance.

Knowledge Base article.

19 Jul 2024 16:00:04 (11 months ago)

Monitoring: We have identified a different issue for which UK customers are missing some banks from their setup screen and are unable to download HSBC transactions.

The products listed below are potentially impacted by this issue:

-SBC Accounting UK -SBC Accounting Individual -Sage 50 UK -Sage 200 -Intacct

We are currently investigating.

The issue related to transaction types has been resolved. The service is now available and performing as expected. For any UK customers who have identified transactions displaying incorrect types (e.g., Credits appearing as Debits) our customer service team will be reaching out to those affected shortly, if you'd like to speak to someone immediately, please contact Sage Customer Service for further assistance.

Knowledge Base article.

19 Jul 2024 10:12:31 (11 months ago)

Monitoring: The issue related to transaction types has been resolved. The service is now available and performing as expected. For any UK customers who have identified transactions displaying incorrect types (e.g., Credits appearing as Debits) our customer service team will be reaching out to those affected shortly, if you'd like to speak to someone immediately, please contact Sage Customer Service for further assistance.

Knowledge Base article.

11 Jul 2024 15:22:02 (11 months ago)

Monitoring: The services are performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the services.

10 Jul 2024 13:02:37 (11 months ago)

Identified: We have identified an issue in the UK for customers using Sage 50 and Sage Business Cloud Accounting (UKI), where the transactions are showing as the opposite type to what they appear on bank. Customers are seeing Credits come through as Debits and Debits come through as Credits. All other product functionality is working as expected. We are currently working on a fix.

9 Jul 2024 11:09:41 (11 months ago)

Investigating: We are investigating a potential issue with the service. An update will be provided within 30 minutes.

9 Jul 2024 10:49:28 (11 months ago)

See all updates

Banking Services (UKI) - Operational

Started 6 Mar 2025 17:17:16 (3 months ago), still ongoing

Incident without Impact

Identified

Sage 50

Sage 200 Standard (UKI)

Sage Business Cloud Accounting (UKI)

Sage Intacct

We identified an issue preventing customers from using Santander (UK) - Personal and Business via Plaid. All other product functionalities are performing as expected.

We are engaged with our third party, Plaid, to resolve this issue.

The products/services affected are: -Sage 200 UKI -Sage 50 UKI -Sage BC Accounting -Sage Intacct

Sage Accountants Production (SAP)

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage Accounting Individual

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage Active

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage AI AP Automation

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage AI Document Intelligence

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage AI Report Recommender

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage AI Transaction Classification

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage AR Automation

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage Balances (ES)

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage Bewerber Online (DE)

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage Boutique Partenaires (FR)

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage Business Cloud Accounting (EU)

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage Business Cloud Accounting (UKI)

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Banking Service - Degraded Performance

Started 11 Jul 2024 15:22:02 (11 months ago), still ongoing

Minor Incident

Identified

Banking Service

Sage 50

Sage 200 Professional SPC (UKI)

Sage 200 Standard (UKI)

Sage Business Cloud Accounting (UKI)

More...

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

Identified: The issue related to transaction types has been resolved. The service is now available and performing as expected. For any UK customers who have identified transactions displaying incorrect types (e.g., Credits appearing as Debits) our customer service team will be reaching out to those affected shortly, if you'd like to speak to someone immediately, please contact Sage Customer Service for further assistance.

Knowledge Base article.

19 Jul 2024 16:24:34 (11 months ago)

Identified: The issue related to transaction types has been resolved. The service is now available and performing as expected. For any UK customers who have identified transactions displaying incorrect types (e.g., Credits appearing as Debits) our customer service team will be reaching out to those affected shortly, if you'd like to speak to someone immediately, please contact Sage Customer Service for further assistance.

Knowledge Base article.

19 Jul 2024 16:00:04 (11 months ago)

Monitoring: We have identified a different issue for which UK customers are missing some banks from their setup screen and are unable to download HSBC transactions.

The products listed below are potentially impacted by this issue:

-SBC Accounting UK -SBC Accounting Individual -Sage 50 UK -Sage 200 -Intacct

We are currently investigating.

The issue related to transaction types has been resolved. The service is now available and performing as expected. For any UK customers who have identified transactions displaying incorrect types (e.g., Credits appearing as Debits) our customer service team will be reaching out to those affected shortly, if you'd like to speak to someone immediately, please contact Sage Customer Service for further assistance.

Knowledge Base article.

19 Jul 2024 10:12:31 (11 months ago)

Monitoring: The issue related to transaction types has been resolved. The service is now available and performing as expected. For any UK customers who have identified transactions displaying incorrect types (e.g., Credits appearing as Debits) our customer service team will be reaching out to those affected shortly, if you'd like to speak to someone immediately, please contact Sage Customer Service for further assistance.

Knowledge Base article.

11 Jul 2024 15:22:02 (11 months ago)

Monitoring: The services are performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the services.

10 Jul 2024 13:02:37 (11 months ago)

Identified: We have identified an issue in the UK for customers using Sage 50 and Sage Business Cloud Accounting (UKI), where the transactions are showing as the opposite type to what they appear on bank. Customers are seeing Credits come through as Debits and Debits come through as Credits. All other product functionality is working as expected. We are currently working on a fix.

9 Jul 2024 11:09:41 (11 months ago)

Investigating: We are investigating a potential issue with the service. An update will be provided within 30 minutes.

9 Jul 2024 10:49:28 (11 months ago)

See all updates

Banking Services (UKI) - Operational

Started 6 Mar 2025 17:17:16 (3 months ago), still ongoing

Incident without Impact

Identified

Sage 50

Sage 200 Standard (UKI)

Sage Business Cloud Accounting (UKI)

Sage Intacct

We identified an issue preventing customers from using Santander (UK) - Personal and Business via Plaid. All other product functionalities are performing as expected.

We are engaged with our third party, Plaid, to resolve this issue.

The products/services affected are: -Sage 200 UKI -Sage 50 UKI -Sage BC Accounting -Sage Intacct

Sage Business Cloud Accounting - Sage Intelligence

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage Business Cloud Bureau (FR)

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage Business Cloud Comptabilite (FR)

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage Business Cloud Digital Network

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage Business Cloud Financials

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage Business Cloud Financials - Sage Intelligence

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage Business Cloud Lohnabrechnung (DE)

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage Business Cloud Lohnabrechnung (DE) - Partial Outage

Started 1 Aug 2024 10:04:52 (10 months ago), still ongoing

Minor Incident

Investigating

Sage Business Cloud Lohnabrechnung (DE)

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

Sage Business Cloud Paie (FR)

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage Business Cloud Payroll

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage Business Cloud Payroll International

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage Business Cloud Wage Verification

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage Business Docs (FR)

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage Business Reporting

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage Cloud Enablement

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage CRM Community

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage Cloud Portal

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage Connect

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage Construction Management

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage Construction Management Mobile

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage Construction Management Teamlink Portal

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage Corporation Tax

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage Customer Services

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage Customers Services UKI

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage CV Reader (DE)

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage Despachos (ES)

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage Developer Community

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage Developer Community - Major Outage

Started 6 Jun 2025 15:54:18 (5 days ago), resolved 6 Jun 2025 16:23:45 (5 days ago)

Major Incident

Resolved

Sage Developer Community

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

See all updates

Sage Developer Portal

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage Developer Portal - Partial Outage

Started 11 Mar 2025 13:21:50 (3 months ago), still ongoing

Incident without Impact

Investigating

Sage Developer Portal

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

Sage Distribution and Manufacturing Operations (SDMO)

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage DPW Cloud

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage DPW Cloud - Operational

Started 6 Jun 2025 06:36:36 (5 days ago), resolved 6 Jun 2025 10:56:05 (5 days ago)

Minor Incident

Resolved

Sage DPW Cloud

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

See all updates

Sage Drive Services (UKI)

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage Earth

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage Earth Business Footprints

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage Earth Industry Average Footprints

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage EDI EC (FR)

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage EDI PME (FR)

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage ERP (DE)

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage eFactura ContaPlus (ES)

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage eFacture (FR)

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage Evolution International

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage Final Accounts Online

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage Flux Bancaires

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage for Accountants

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage FRP 1000 (FR)

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Tax Service - Partial Outage

Started 29 Apr 2025 13:00:09 (1 month ago), still ongoing

Minor Incident

Identified

Sage 50

Sage 100 Partner Cloud (FR)

Sage FRP 1000 (FR)

Sage FRP 1000 Partner Cloud (FR)

Sage Online (FR)

More...

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

See all updates

Sage FRP 1000 Partner Cloud (FR)

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Tax Service - Partial Outage

Started 29 Apr 2025 13:00:09 (1 month ago), still ongoing

Minor Incident

Identified

Sage 50

Sage 100 Partner Cloud (FR)

Sage FRP 1000 (FR)

Sage FRP 1000 Partner Cloud (FR)

Sage Online (FR)

More...

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

See all updates

Sage HR

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage HR - Partial Outage

Started 30 Jan 2025 20:34:34 (4 months ago), still ongoing

Minor Incident

Investigating

Sage HR

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

Sage HR (DE)

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage HR (FR)

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage HR (IE)

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage HR (UK)

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage HRP (UKI) HR Payroll UKI

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage HR Online Service (DE)

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

SageID Redirector for FRP

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage Identity Service

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage Intacct

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Banking Service - Degraded Performance

Started 11 Jul 2024 15:22:02 (11 months ago), still ongoing

Minor Incident

Identified

Banking Service

Sage 50

Sage 200 Professional SPC (UKI)

Sage 200 Standard (UKI)

Sage Business Cloud Accounting (UKI)

More...

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

Identified: The issue related to transaction types has been resolved. The service is now available and performing as expected. For any UK customers who have identified transactions displaying incorrect types (e.g., Credits appearing as Debits) our customer service team will be reaching out to those affected shortly, if you'd like to speak to someone immediately, please contact Sage Customer Service for further assistance.

Knowledge Base article.

19 Jul 2024 16:24:34 (11 months ago)

Identified: The issue related to transaction types has been resolved. The service is now available and performing as expected. For any UK customers who have identified transactions displaying incorrect types (e.g., Credits appearing as Debits) our customer service team will be reaching out to those affected shortly, if you'd like to speak to someone immediately, please contact Sage Customer Service for further assistance.

Knowledge Base article.

19 Jul 2024 16:00:04 (11 months ago)

Monitoring: We have identified a different issue for which UK customers are missing some banks from their setup screen and are unable to download HSBC transactions.

The products listed below are potentially impacted by this issue:

-SBC Accounting UK -SBC Accounting Individual -Sage 50 UK -Sage 200 -Intacct

We are currently investigating.

The issue related to transaction types has been resolved. The service is now available and performing as expected. For any UK customers who have identified transactions displaying incorrect types (e.g., Credits appearing as Debits) our customer service team will be reaching out to those affected shortly, if you'd like to speak to someone immediately, please contact Sage Customer Service for further assistance.

Knowledge Base article.

19 Jul 2024 10:12:31 (11 months ago)

Monitoring: The issue related to transaction types has been resolved. The service is now available and performing as expected. For any UK customers who have identified transactions displaying incorrect types (e.g., Credits appearing as Debits) our customer service team will be reaching out to those affected shortly, if you'd like to speak to someone immediately, please contact Sage Customer Service for further assistance.

Knowledge Base article.

11 Jul 2024 15:22:02 (11 months ago)

Monitoring: The services are performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the services.

10 Jul 2024 13:02:37 (11 months ago)

Identified: We have identified an issue in the UK for customers using Sage 50 and Sage Business Cloud Accounting (UKI), where the transactions are showing as the opposite type to what they appear on bank. Customers are seeing Credits come through as Debits and Debits come through as Credits. All other product functionality is working as expected. We are currently working on a fix.

9 Jul 2024 11:09:41 (11 months ago)

Investigating: We are investigating a potential issue with the service. An update will be provided within 30 minutes.

9 Jul 2024 10:49:28 (11 months ago)

See all updates

Sage Intacct - Partial Outage

Started 2 Aug 2024 20:33:44 (10 months ago), still ongoing

Minor Incident

Investigating

Sage Intacct

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

Banking Services (UKI) - Operational

Started 6 Mar 2025 17:17:16 (3 months ago), still ongoing

Incident without Impact

Identified

Sage 50

Sage 200 Standard (UKI)

Sage Business Cloud Accounting (UKI)

Sage Intacct

We identified an issue preventing customers from using Santander (UK) - Personal and Business via Plaid. All other product functionalities are performing as expected.

We are engaged with our third party, Plaid, to resolve this issue.

The products/services affected are: -Sage 200 UKI -Sage 50 UKI -Sage BC Accounting -Sage Intacct

Sage Intacct - Partial Outage

Started 12 May 2025 19:19:08 (30 days ago), still ongoing

Minor Incident

Investigating

Sage Intacct

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

Sage Intelligent Time

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage Inventory Planner

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage Intacct Planning

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage L1000 (FR)

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage Learning Services Spain

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage Licensing (ES)

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage Licensing Service (SLS)

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage Linkup (FR)

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage Mobile (DE)

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage Network

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage Network API

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage Network Inbox

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage Network Link

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage Network Platform Notification Service

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage Network Portal

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage One Portugal

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage Online (FR)

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Tax Service - Partial Outage

Started 29 Apr 2025 13:00:09 (1 month ago), still ongoing

Minor Incident

Identified

Sage 50

Sage 100 Partner Cloud (FR)

Sage FRP 1000 (FR)

Sage FRP 1000 Partner Cloud (FR)

Sage Online (FR)

More...

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

See all updates

Sage Panel AddOns

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage Partner Edition

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage Partner Hub

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

SagePay DDM

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage Payments (UKI)

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage Payroll

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage Payroll DE

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage People

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage People - Partial Outage

Started 9 Jun 2025 09:51:36 (2 days ago), still ongoing

Minor Incident

Monitoring

Sage People

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

See all updates

Sage People SFTP

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage Personal Tax

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage People

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage Provisioning Portal (SEOS)

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

SBC Domain Services

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage Provisioning Portal (X3)

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage Reporting Service

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

SIREN/SIRET

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage RTX (EU)

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage SaaS Accountants (ES)

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage Sales Management

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage Service Token (ES)

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage Smartcool (ES)

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage Software Auto Update Service

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage Soluciones Conectadas (ES)

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage Soluciones Conectadas API (ES)

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage Support

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage Token Service

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage Tu-Efideliza

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage University

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage X3 Connector - Shop Floor Control

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage X3 (Multi Tenant)

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage X3 (Multi Tenant) - Sage Intelligence

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage X3 (Single Tenant)

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage X3 Hosted (FR)

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage X3 Online Help

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage XRT Advanced

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage XRT Business Exchange

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage XRT Treasury

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage XRT Treasury (FR)

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage ZW Mobile (DE)

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

SBC Accounting API

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

SBC Accounting Bulk Data Provisioner

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage Accountant Cloud AU

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

SBC UI

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

SMB Tracker Bot

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Store Sage FR Website

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Subscription Services

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Tax Service

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Tax Service - Degraded Performance

Started 29 Aug 2024 09:08:46 (10 months ago), still ongoing

Minor Incident

Investigating

Tax Service

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

Tax Service - Degraded Performance

Started 7 Dec 2024 09:39:15 (6 months ago), still ongoing

Minor Incident

Investigating

Tax Service

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

Tax Service - Partial Outage

Started 29 Apr 2025 13:00:09 (1 month ago), still ongoing

Minor Incident

Identified

Sage 50

Sage 100 Partner Cloud (FR)

Sage FRP 1000 (FR)

Sage FRP 1000 Partner Cloud (FR)

Sage Online (FR)

More...

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

See all updates

Webchat Functionality

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

X3 - SEI Reporting

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage Asia Pacific

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Asia Pacific

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Anvyl

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Application Registry

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Authentication Service

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

AutoEntry

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Banking Service

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Brightpearl

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Cloud Services

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Routing Service

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Community Hub

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Data Hub AU

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Developer Experience Community

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Embedded Services

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Enhanced Planning

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Futrli

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

GoProposal

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

ISV Marketplace

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Messaging Service

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Micropay SFTP for Payflow (AU)

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage CRM Community

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Payments Acceptance Service

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Pegg Bot

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage 50

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage.com Websites

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage.com Websites - Operational

Started 10 Jun 2025 13:27:15 (1 day ago), resolved 10 Jun 2025 16:29:05 (22 hours ago)

Major Incident

Resolved

Sage.com Websites

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

See all updates

Sage AI AP Automation

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage AI Document Intelligence

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage AP Automation

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage AR Automation

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage Business Cloud Digital Network

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage Cloud Enablement

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage Cloud Portal

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage Construction Management

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage Construction Management Mobile

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage Construction Management Teamlink Portal

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage Developer Community

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage Developer Community - Major Outage

Started 6 Jun 2025 15:54:18 (5 days ago), resolved 6 Jun 2025 16:23:45 (5 days ago)

Major Incident

Resolved

Sage Developer Community

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

See all updates

Sage Developer Portal

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage Distribution and Manufacturing Operations (SDMO)

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage Earth Business Footprints

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage Earth Industry Average Footprints

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage Employee Service

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage Global KnowledgeBase

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage HandiSoft Client Portal

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage HandiSoft Connect

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage HandiSoft Final Accounts AU

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage HandiSoft Online

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage HandiTax Cloud

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage HR

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage Identity Service

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage Intacct

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage Intacct - Partial Outage

Started 12 May 2025 19:19:08 (30 days ago), still ongoing

Minor Incident

Investigating

Sage Intacct

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

Sage Intacct Planning

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage Intelligent Time

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage Inventory Planner

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage Network

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage Partner Hub

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage Payroll Online MicrOpay

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage Payroll Online ESP

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage Payroll Online Web API

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage Payroll Online ConnX

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage Payroll Online WageEasy

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage Payroll Online Express Super

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage Payroll Online Yellowfin

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage People

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage People - Partial Outage

Started 9 Jun 2025 09:51:36 (2 days ago), still ongoing

Minor Incident

Monitoring

Sage People

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

See all updates

Sage People Pay

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage Software Auto Update Service

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage Support

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage University

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage X3 (Single Tenant)

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage X3 Online Help

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

SMB Tracker Bot

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Routing Service

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Tax Service

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Webchat Functionality

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage South America

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

South America

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Application Registry

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Authentication Service

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

AutoEntry

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Banking Service

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Brightpearl

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Cloud Services

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Community Hub

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Developer Experience Community

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Fox NET

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

ISV Marketplace

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Messaging Service

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Payments Acceptance Service

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Pegg Bot

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Plataforma Sage

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage 50

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage.com Websites

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage.com Websites - Operational

Started 10 Jun 2025 13:27:15 (1 day ago), resolved 10 Jun 2025 16:29:05 (22 hours ago)

Major Incident

Resolved

Sage.com Websites

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

See all updates

Sage Business Cloud Digital Network

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage CRM Community

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage Developer Community

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage Developer Community - Major Outage

Started 6 Jun 2025 15:54:18 (5 days ago), resolved 6 Jun 2025 16:23:45 (5 days ago)

Major Incident

Resolved

Sage Developer Community

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

See all updates

Sage Developer Portal

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage Gestão Contábil

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage HR

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage Identity Service

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage Inventory Planner

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage Network

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage Partner Hub

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage People

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage People - Partial Outage

Started 9 Jun 2025 09:51:36 (2 days ago), still ongoing

Minor Incident

Monitoring

Sage People

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

See all updates

Sage Sales Management

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage Software Auto Update Service

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage Support

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage University

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage X3 (Single Tenant)

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage X3 Online Help

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Routing Service

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

SMB Tracker Bot

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Webchat Functionality

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage Middle East and Africa

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Application Registry

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Authentication Service

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

AutoEntry

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Automatic Updates

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Banking Service

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Banking Service - Partial Outage

Started 4 Jun 2025 13:34:28 (7 days ago), resolved 6 Jun 2025 10:41:46 (5 days ago)

Minor Incident

Resolved

Banking Service

Sage Business Cloud Accounting ZA

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

See all updates

Banking Service - Partial Outage

Started 10 Jun 2025 14:11:08 (1 day ago), still ongoing

Minor Incident

Identified

Banking Service

Sage 50

Sage Business Cloud Accounting ZA

Sage Intacct

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

See all updates

Brightpearl

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Channel Business Partner Application

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Cloud Services

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Community Hub

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Developer Experience Community

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Embedded Services

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Evolution: Sync Dash (ZA)

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

GoProposal

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

ISV Marketplace

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage CRM Community

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Messaging Service

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Payments Acceptance Service

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Pegg Bot

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage.com Websites

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage.com Websites - Operational

Started 10 Jun 2025 13:27:15 (1 day ago), resolved 10 Jun 2025 16:29:05 (22 hours ago)

Major Incident

Resolved

Sage.com Websites

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

See all updates

Sage 50

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Banking Service - Partial Outage

Started 10 Jun 2025 14:11:08 (1 day ago), still ongoing

Minor Incident

Identified

Banking Service

Sage 50

Sage Business Cloud Accounting ZA

Sage Intacct

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

See all updates

Sage 300 Connected Services

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage 300 People Managed Services

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage AI AP Automation

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage AI Document Intelligence

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage Business Cloud Accounting ZA

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Banking Service - Partial Outage

Started 4 Jun 2025 13:34:28 (7 days ago), resolved 6 Jun 2025 10:41:46 (5 days ago)

Minor Incident

Resolved

Banking Service

Sage Business Cloud Accounting ZA

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

See all updates

Banking Service - Partial Outage

Started 10 Jun 2025 14:11:08 (1 day ago), still ongoing

Minor Incident

Identified

Banking Service

Sage 50

Sage Business Cloud Accounting ZA

Sage Intacct

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

See all updates

Sage Business Cloud Digital Network

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage Business Cloud Payroll International

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage Business Cloud Payroll Professional

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage Business Cloud Payroll South Africa

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage Business Cloud Intelligence Reporting

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage Business Cloud Self Service

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage Cloud Enablement

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage Cloud Portal

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage Connected Services

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage Developer Community

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage Developer Community - Major Outage

Started 6 Jun 2025 15:54:18 (5 days ago), resolved 6 Jun 2025 16:23:45 (5 days ago)

Major Incident

Resolved

Sage Developer Community

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

See all updates

Sage Developer Portal

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage Distribution and Manufacturing Operations (SDMO)

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage Evolution SDK (ZA)

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage Global KnowledgeBase

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage HR

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage HR - Partial Outage

Started 30 Jan 2025 20:34:34 (4 months ago), still ongoing

Minor Incident

Investigating

Sage HR

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

Sage HR (ZA)

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage Identity Service

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage Intacct

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage Intacct - Partial Outage

Started 12 May 2025 19:19:08 (30 days ago), still ongoing

Minor Incident

Investigating

Sage Intacct

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

Banking Service - Partial Outage

Started 10 Jun 2025 14:11:08 (1 day ago), still ongoing

Minor Incident

Identified

Banking Service

Sage 50

Sage Business Cloud Accounting ZA

Sage Intacct

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

See all updates

Sage Intacct Planning

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage Intelligence Service (ZA)

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage Inventory Planner

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage Network

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage Outsourcing

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage Partner Hub

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage People

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage People - Partial Outage

Started 9 Jun 2025 09:51:36 (2 days ago), still ongoing

Minor Incident

Monitoring

Sage People

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

See all updates

Sage People Payroll

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage Portal

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage Provisioning Portal (SEOS)

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage Software Auto Update Service

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage Support

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage University

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage X3 (Single Tenant)

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage X3 Online Help

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

SageZA Hosting Service

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

SageZA Hosting Service - Partial Outage

Started 10 Jun 2025 12:18:02 (1 day ago), resolved 11 Jun 2025 14:45:41 (5 minutes ago)

Minor Incident

Resolved

SageZA Hosting Service

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

See all updates

SageZA Hosting Service - Major Outage

Started 10 Jun 2025 12:18:52 (1 day ago), resolved 10 Jun 2025 12:28:44 (1 day ago)

Major Incident

Resolved

SageZA Hosting Service

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

See all updates

SBC Accounting ZA Training

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

SMB Tracker Bot

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

South Africa Online Tax Calculator

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Tax Service

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Webchat Functionality

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage Cloud Services

Wed 4

Thu 5

Fri 6

Sat 7

Sun 8

Mon 9

Tue 10

now

Sage Status

Real-time updates of Sage issues and outages

Sage status is Minor Service Outage

Brightpearl

Routing Service

Sage.com Websites

Sage 50

Sage 50 / Sage 100 US Direct Deposit

Sage BidMatrix

Sage Business Cloud Accounting (NA)

Active Incidents

Recently Resolved Incidents

Resolved: Das Problem wurde behoben und der Dienst funktioniert weiterhin wie erwartet.

Sage Outage Survival Guide

Sage Components

Sage

Sage North America

North America

Accounting Data Services

Anvyl

Application Registry

Authentication Service

AutoEntry

Banking Service

Brightpearl

Cloud Services

Community Hub

Customer Community

Developer Experience Community

Embedded Services

Enhanced Planning

Messaging Service

GoProposal

ISV Marketplace

My Workforce Analyzer

PAYA Payment Center

Payments Acceptance Service

Payments Out Service

Routing Service

Pegg Bot

Remote Data Access (RDA) NA

Sage.com Websites

Sage 50

Sage 50 / Sage 100 US Direct Deposit

Sage 50 Hosted

Sage 100 Contractor (Cloud Hosted)

Sage 100 Partner Cloud (NA)

Sage 300 Partner Cloud (NA)

SBC Accounting Bulk Data Provisioner

Sage AI AP Automation

Sage AI Assistant

Sage AI Document Intelligence

Sage AI PO matching

Sage AI SIT

Sage AI Suggested Response

Sage AR Automation

Sage BidMatrix

Sage Business Cloud Accounting (NA)

Sage Business Cloud Accounting - Sage Intelligence

Sage Business Cloud Digital Network

Sage Business Cloud Financials

Sage Business Cloud Financials - Sage Intelligence

Sage Business Cloud Payroll International

Sage Cloud Enablement

Sage Cloud Portal

Sage Connect

Sage Construction Management

Sage CRM Community

Sage Construction Management Mobile

Sage Construction Management Teamlink Portal

Sage Developer Community

Sage Developer Portal

Sage Distribution and Manufacturing Operations (SDMO)

Sage for Accountants

Sage HR

Sage HR (CA)

Sage HR (US)

Sage Identity Service

Sage Intacct Planning

Sage Intacct