Auth0 Status

Resolved: Services have been restored. A root cause analysis (RCA) will be posted here once our review of this incident completes.

Monitoring: We are now observing recovery for impacted customers and our Engineering team is continuing to monitor this issue.

Identified: We have identified a subset of customer traffic patterns that appear to have resulted in disrupted network traffic. This appears to have particularly impacted customers using non-standard user agents as part of their traffic requests. Our Edge Provider has resolved the issue on their side and we are starting to see residual customer recovery.

Identified: Our Engineering team is continuing to review urgent cases on this matter for impacted customers. We will advise with an additional update in approximately 30 minutes once our Engineering team has triaged this issue further.

Identified: We have identified an issue that impacted some customers due to a service degradation that our edge provider was experiencing. Our Engineering team has been monitoring and performing an impact analysis while our Support team is working with all impacted customers. Should you have any further questions, please contact support.

Resolved: Services have been restored. A root cause analysis (RCA) will be posted here once our review of this incident completes.

Monitoring: We are now observing recovery for impacted customers and our Engineering team is continuing to monitor this issue.

Identified: We have identified a subset of customer traffic patterns that appear to have resulted in disrupted network traffic. This appears to have particularly impacted customers using non-standard user agents as part of their traffic requests. Our Edge Provider has resolved the issue on their side and we are starting to see residual customer recovery.

Identified: Our Engineering team is continuing to review urgent cases on this matter for impacted customers. We will advise with an additional update in approximately 30 minutes once our Engineering team has triaged this issue further.

Identified: We have identified an issue that impacted some customers due to a service degradation that our edge provider was experiencing. Our Engineering team has been monitoring and performing an impact analysis while our Support team is working with all impacted customers. Should you have any further questions, please contact support.

Resolved: Services are now restored. A root cause analysis (RCA) will be posted here within 14 days. We sincerely apologize for the impact this had on you and your users.

Monitoring: Our Engineering team has taken the necessary remediation steps and we are now observing full recovery in the environment. We are continuing to monitor this issue, however all symptoms have resolved.

Identified: We've identified a potential issue with database queries and connections which service this environment. We have engaged additional Engineering resources to review the logs associated with this issue and we will provide an additional update in approximately 30 minutes as we discuss any further actions to alleviate the symptoms observed.

Investigating: Our Engineering team is investigating load on one of our databases servicing this environment. We will provide additional updates here in approximately 15-30 minutes as we work to identify the root cause of this issue and discuss any necessary mitigation.

Investigating: We are currently investigating an incident that impacted our services. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.

Resolved: Services have been restored. A root cause analysis (RCA) will be posted here once our review of this incident completes.

Monitoring: We are now observing recovery for impacted customers and our Engineering team is continuing to monitor this issue.

Identified: We have identified a subset of customer traffic patterns that appear to have resulted in disrupted network traffic. This appears to have particularly impacted customers using non-standard user agents as part of their traffic requests. Our Edge Provider has resolved the issue on their side and we are starting to see residual customer recovery.

Identified: Our Engineering team is continuing to review urgent cases on this matter for impacted customers. We will advise with an additional update in approximately 30 minutes once our Engineering team has triaged this issue further.

Identified: We have identified an issue that impacted some customers due to a service degradation that our edge provider was experiencing. Our Engineering team has been monitoring and performing an impact analysis while our Support team is working with all impacted customers. Should you have any further questions, please contact support.

Resolved: Services are now restored. A root cause analysis (RCA) will be posted here within 14 days. We sincerely apologize for the impact this had on you and your users.

Monitoring: Our Engineering team has taken the necessary remediation steps and we are now observing full recovery in the environment. We are continuing to monitor this issue, however all symptoms have resolved.

Identified: We've identified a potential issue with database queries and connections which service this environment. We have engaged additional Engineering resources to review the logs associated with this issue and we will provide an additional update in approximately 30 minutes as we discuss any further actions to alleviate the symptoms observed.

Investigating: Our Engineering team is investigating load on one of our databases servicing this environment. We will provide additional updates here in approximately 15-30 minutes as we work to identify the root cause of this issue and discuss any necessary mitigation.

Investigating: We are currently investigating an incident that impacted our services. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.

Resolved: Services have been restored. A root cause analysis (RCA) will be posted here once our review of this incident completes.

Monitoring: We are now observing recovery for impacted customers and our Engineering team is continuing to monitor this issue.

Identified: We have identified a subset of customer traffic patterns that appear to have resulted in disrupted network traffic. This appears to have particularly impacted customers using non-standard user agents as part of their traffic requests. Our Edge Provider has resolved the issue on their side and we are starting to see residual customer recovery.

Identified: Our Engineering team is continuing to review urgent cases on this matter for impacted customers. We will advise with an additional update in approximately 30 minutes once our Engineering team has triaged this issue further.

Identified: We have identified an issue that impacted some customers due to a service degradation that our edge provider was experiencing. Our Engineering team has been monitoring and performing an impact analysis while our Support team is working with all impacted customers. Should you have any further questions, please contact support.

Resolved: Services have been restored. A root cause analysis (RCA) will be posted here once our review of this incident completes.

Monitoring: We are now observing recovery for impacted customers and our Engineering team is continuing to monitor this issue.

Identified: We have identified a subset of customer traffic patterns that appear to have resulted in disrupted network traffic. This appears to have particularly impacted customers using non-standard user agents as part of their traffic requests. Our Edge Provider has resolved the issue on their side and we are starting to see residual customer recovery.

Identified: Our Engineering team is continuing to review urgent cases on this matter for impacted customers. We will advise with an additional update in approximately 30 minutes once our Engineering team has triaged this issue further.

Identified: We have identified an issue that impacted some customers due to a service degradation that our edge provider was experiencing. Our Engineering team has been monitoring and performing an impact analysis while our Support team is working with all impacted customers. Should you have any further questions, please contact support.

Resolved: Services have been restored. A root cause analysis (RCA) will be posted here once our review of this incident completes.

Monitoring: We are now observing recovery for impacted customers and our Engineering team is continuing to monitor this issue.

Identified: We have identified a subset of customer traffic patterns that appear to have resulted in disrupted network traffic. This appears to have particularly impacted customers using non-standard user agents as part of their traffic requests. Our Edge Provider has resolved the issue on their side and we are starting to see residual customer recovery.

Identified: Our Engineering team is continuing to review urgent cases on this matter for impacted customers. We will advise with an additional update in approximately 30 minutes once our Engineering team has triaged this issue further.

Identified: We have identified an issue that impacted some customers due to a service degradation that our edge provider was experiencing. Our Engineering team has been monitoring and performing an impact analysis while our Support team is working with all impacted customers. Should you have any further questions, please contact support.

Resolved: Services have been restored. A root cause analysis (RCA) will be posted here once our review of this incident completes.

Monitoring: We are now observing recovery for impacted customers and our Engineering team is continuing to monitor this issue.

Identified: We have identified a subset of customer traffic patterns that appear to have resulted in disrupted network traffic. This appears to have particularly impacted customers using non-standard user agents as part of their traffic requests. Our Edge Provider has resolved the issue on their side and we are starting to see residual customer recovery.

Identified: Our Engineering team is continuing to review urgent cases on this matter for impacted customers. We will advise with an additional update in approximately 30 minutes once our Engineering team has triaged this issue further.

Identified: We have identified an issue that impacted some customers due to a service degradation that our edge provider was experiencing. Our Engineering team has been monitoring and performing an impact analysis while our Support team is working with all impacted customers. Should you have any further questions, please contact support.

Resolved: Services have been restored. A root cause analysis (RCA) will be posted here once our review of this incident completes.

Monitoring: We are now observing recovery for impacted customers and our Engineering team is continuing to monitor this issue.

Identified: We have identified a subset of customer traffic patterns that appear to have resulted in disrupted network traffic. This appears to have particularly impacted customers using non-standard user agents as part of their traffic requests. Our Edge Provider has resolved the issue on their side and we are starting to see residual customer recovery.

Identified: Our Engineering team is continuing to review urgent cases on this matter for impacted customers. We will advise with an additional update in approximately 30 minutes once our Engineering team has triaged this issue further.

Identified: We have identified an issue that impacted some customers due to a service degradation that our edge provider was experiencing. Our Engineering team has been monitoring and performing an impact analysis while our Support team is working with all impacted customers. Should you have any further questions, please contact support.

Resolved: After monitoring the environment following our resolution actions, we've observed error rates have subsided, and authentication functionality remains stable. A root cause analysis (RCA) will be posted here within 14 days. We sincerely apologize for the impact this had on you and your users.

Monitoring: We've observed that the rollback performed on the environment has reduced error rates to pre-incident thresholds. Users should experience recovery to authentication functionality. We're monitoring the environment to ensure stability.

Identified: We have identified a recent deployment that has impacted the affected environment and a rollback is being performed to mitigate the issue. We will continue to update as our progress continues or as our status changes.

Investigating: We are currently investigating an incident that impacted our services. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.

Resolved: Services have been restored. A root cause analysis (RCA) will be posted here once our review of this incident completes.

Monitoring: We are now observing recovery for impacted customers and our Engineering team is continuing to monitor this issue.

Identified: We have identified a subset of customer traffic patterns that appear to have resulted in disrupted network traffic. This appears to have particularly impacted customers using non-standard user agents as part of their traffic requests. Our Edge Provider has resolved the issue on their side and we are starting to see residual customer recovery.

Identified: Our Engineering team is continuing to review urgent cases on this matter for impacted customers. We will advise with an additional update in approximately 30 minutes once our Engineering team has triaged this issue further.

Identified: We have identified an issue that impacted some customers due to a service degradation that our edge provider was experiencing. Our Engineering team has been monitoring and performing an impact analysis while our Support team is working with all impacted customers. Should you have any further questions, please contact support.

Resolved: After monitoring the environment following our resolution actions, we've observed error rates have subsided, and authentication functionality remains stable. A root cause analysis (RCA) will be posted here within 14 days. We sincerely apologize for the impact this had on you and your users.

Monitoring: We've observed that the rollback performed on the environment has reduced error rates to pre-incident thresholds. Users should experience recovery to authentication functionality. We're monitoring the environment to ensure stability.

Identified: We have identified a recent deployment that has impacted the affected environment and a rollback is being performed to mitigate the issue. We will continue to update as our progress continues or as our status changes.

Investigating: We are currently investigating an incident that impacted our services. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.

Resolved: Services have been restored. A root cause analysis (RCA) will be posted here once our review of this incident completes.

Monitoring: We are now observing recovery for impacted customers and our Engineering team is continuing to monitor this issue.

Identified: We have identified a subset of customer traffic patterns that appear to have resulted in disrupted network traffic. This appears to have particularly impacted customers using non-standard user agents as part of their traffic requests. Our Edge Provider has resolved the issue on their side and we are starting to see residual customer recovery.

Identified: Our Engineering team is continuing to review urgent cases on this matter for impacted customers. We will advise with an additional update in approximately 30 minutes once our Engineering team has triaged this issue further.

Identified: We have identified an issue that impacted some customers due to a service degradation that our edge provider was experiencing. Our Engineering team has been monitoring and performing an impact analysis while our Support team is working with all impacted customers. Should you have any further questions, please contact support.

Resolved: Services have been restored. A root cause analysis (RCA) will be posted here once our review of this incident completes.

Monitoring: We are now observing recovery for impacted customers and our Engineering team is continuing to monitor this issue.

Identified: We have identified a subset of customer traffic patterns that appear to have resulted in disrupted network traffic. This appears to have particularly impacted customers using non-standard user agents as part of their traffic requests. Our Edge Provider has resolved the issue on their side and we are starting to see residual customer recovery.

Identified: Our Engineering team is continuing to review urgent cases on this matter for impacted customers. We will advise with an additional update in approximately 30 minutes once our Engineering team has triaged this issue further.

Identified: We have identified an issue that impacted some customers due to a service degradation that our edge provider was experiencing. Our Engineering team has been monitoring and performing an impact analysis while our Support team is working with all impacted customers. Should you have any further questions, please contact support.

Resolved: Services have been restored. A root cause analysis (RCA) will be posted here once our review of this incident completes.

Monitoring: We are now observing recovery for impacted customers and our Engineering team is continuing to monitor this issue.

Identified: We have identified a subset of customer traffic patterns that appear to have resulted in disrupted network traffic. This appears to have particularly impacted customers using non-standard user agents as part of their traffic requests. Our Edge Provider has resolved the issue on their side and we are starting to see residual customer recovery.

Identified: Our Engineering team is continuing to review urgent cases on this matter for impacted customers. We will advise with an additional update in approximately 30 minutes once our Engineering team has triaged this issue further.

Identified: We have identified an issue that impacted some customers due to a service degradation that our edge provider was experiencing. Our Engineering team has been monitoring and performing an impact analysis while our Support team is working with all impacted customers. Should you have any further questions, please contact support.

Resolved: Services have been restored. A root cause analysis (RCA) will be posted here once our review of this incident completes.

Monitoring: We are now observing recovery for impacted customers and our Engineering team is continuing to monitor this issue.

Identified: We have identified a subset of customer traffic patterns that appear to have resulted in disrupted network traffic. This appears to have particularly impacted customers using non-standard user agents as part of their traffic requests. Our Edge Provider has resolved the issue on their side and we are starting to see residual customer recovery.

Identified: Our Engineering team is continuing to review urgent cases on this matter for impacted customers. We will advise with an additional update in approximately 30 minutes once our Engineering team has triaged this issue further.

Identified: We have identified an issue that impacted some customers due to a service degradation that our edge provider was experiencing. Our Engineering team has been monitoring and performing an impact analysis while our Support team is working with all impacted customers. Should you have any further questions, please contact support.

Resolved: Services have been restored. A root cause analysis (RCA) will be posted here once our review of this incident completes.

Monitoring: We are now observing recovery for impacted customers and our Engineering team is continuing to monitor this issue.

Identified: We have identified a subset of customer traffic patterns that appear to have resulted in disrupted network traffic. This appears to have particularly impacted customers using non-standard user agents as part of their traffic requests. Our Edge Provider has resolved the issue on their side and we are starting to see residual customer recovery.

Identified: Our Engineering team is continuing to review urgent cases on this matter for impacted customers. We will advise with an additional update in approximately 30 minutes once our Engineering team has triaged this issue further.

Identified: We have identified an issue that impacted some customers due to a service degradation that our edge provider was experiencing. Our Engineering team has been monitoring and performing an impact analysis while our Support team is working with all impacted customers. Should you have any further questions, please contact support.