Auth0 Status

Resolved: Services are now restored. A root cause analysis (RCA) will be posted here within 14 days. We sincerely apologize for the impact this had on you and your users.

Monitoring: Our Engineering team has taken the necessary remediation steps and we are now observing full recovery in the environment. We are continuing to monitor this issue, however all symptoms have resolved.

Identified: We've identified a potential issue with database queries and connections which service this environment. We have engaged additional Engineering resources to review the logs associated with this issue and we will provide an additional update in approximately 30 minutes as we discuss any further actions to alleviate the symptoms observed.

Investigating: Our Engineering team is investigating load on one of our databases servicing this environment. We will provide additional updates here in approximately 15-30 minutes as we work to identify the root cause of this issue and discuss any necessary mitigation.

Investigating: We are currently investigating an incident that impacted our services. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.

Resolved: Services are now restored. A root cause analysis (RCA) will be posted here within 14 days. We sincerely apologize for the impact this had on you and your users.

Monitoring: Our Engineering team has taken the necessary remediation steps and we are now observing full recovery in the environment. We are continuing to monitor this issue, however all symptoms have resolved.

Identified: We've identified a potential issue with database queries and connections which service this environment. We have engaged additional Engineering resources to review the logs associated with this issue and we will provide an additional update in approximately 30 minutes as we discuss any further actions to alleviate the symptoms observed.

Investigating: Our Engineering team is investigating load on one of our databases servicing this environment. We will provide additional updates here in approximately 15-30 minutes as we work to identify the root cause of this issue and discuss any necessary mitigation.

Investigating: We are currently investigating an incident that impacted our services. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.

Resolved: After monitoring the environment following our resolution actions, we've observed error rates have subsided, and authentication functionality remains stable. A root cause analysis (RCA) will be posted here within 14 days. We sincerely apologize for the impact this had on you and your users.

Monitoring: We've observed that the rollback performed on the environment has reduced error rates to pre-incident thresholds. Users should experience recovery to authentication functionality. We're monitoring the environment to ensure stability.

Identified: We have identified a recent deployment that has impacted the affected environment and a rollback is being performed to mitigate the issue. We will continue to update as our progress continues or as our status changes.

Investigating: We are currently investigating an incident that impacted our services. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.

Resolved: After monitoring the environment following our resolution actions, we've observed error rates have subsided, and authentication functionality remains stable. A root cause analysis (RCA) will be posted here within 14 days. We sincerely apologize for the impact this had on you and your users.

Monitoring: We've observed that the rollback performed on the environment has reduced error rates to pre-incident thresholds. Users should experience recovery to authentication functionality. We're monitoring the environment to ensure stability.

Identified: We have identified a recent deployment that has impacted the affected environment and a rollback is being performed to mitigate the issue. We will continue to update as our progress continues or as our status changes.

Investigating: We are currently investigating an incident that impacted our services. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.