Billpocket Status
Real-time updates of Billpocket issues and outages
Billpocket status is Operational
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Autorización (Hefesto)
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Conector PROSA (Hydra)
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Procesador de Autorizaciones (PROSA)
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Conexión Kushki (Borneo)
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Active Incidents
No active incidents
Recently Resolved Incidents
Incremento de rechazos con BBVA
Started 8 Mar 2026 09:01:29 (3 days ago), resolved 8 Mar 2026 11:50:23 (3 days ago)
Minor Incident
Resolved
Autorización (Hefesto)
Conector PROSA (Hydra)
Procesador de Autorizaciones (PROSA)
Conexión Kushki (Borneo)
Se valida incremento de rechazos con el mensaje Response received too late para Banco BBVA. El procesador informa que Eglobal tiene una ventana de mantenimiento hasta las 07:00 am GMT-6 Se mantiene en monitoreo
Billpocket Outage Survival Guide
A step-by-step guide to help you survive a Billpocket outage
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Billpocket Components
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Dashboard
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Billpocket Core Services
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Autorización (Hefesto)
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Incremento de rechazos con BBVA
Started 8 Mar 2026 09:01:29 (3 days ago), resolved 8 Mar 2026 11:50:23 (3 days ago)
Minor Incident
Resolved
Autorización (Hefesto)
Conector PROSA (Hydra)
Procesador de Autorizaciones (PROSA)
Conexión Kushki (Borneo)
Se valida incremento de rechazos con el mensaje Response received too late para Banco BBVA. El procesador informa que Eglobal tiene una ventana de mantenimiento hasta las 07:00 am GMT-6 Se mantiene en monitoreo
Conector PROSA (Hydra)
Wed 4
Thu 5
Fri 6
Sat 7
Sun 8
Mon 9
Tue 10
now
Incremento de rechazos con BBVA
Started 8 Mar 2026 09:01:29 (3 days ago), resolved 8 Mar 2026 11:50:23 (3 days ago)
Minor Incident
Resolved
Autorización (Hefesto)
Conector PROSA (Hydra)
Procesador de Autorizaciones (PROSA)
Conexión Kushki (Borneo)
Se valida incremento de rechazos con el mensaje Response received too late para Banco BBVA. El procesador informa que Eglobal tiene una ventana de mantenimiento hasta las 07:00 am GMT-6 Se mantiene en monitoreo
Procesador de Autorizaciones (PROSA)
Wed 4
Thu 5
Fri 6
Sat 7
Sun 8
Mon 9
Tue 10
now
Incremento de rechazos con BBVA
Started 8 Mar 2026 09:01:29 (3 days ago), resolved 8 Mar 2026 11:50:23 (3 days ago)
Minor Incident
Resolved
Autorización (Hefesto)
Conector PROSA (Hydra)
Procesador de Autorizaciones (PROSA)
Conexión Kushki (Borneo)
Se valida incremento de rechazos con el mensaje Response received too late para Banco BBVA. El procesador informa que Eglobal tiene una ventana de mantenimiento hasta las 07:00 am GMT-6 Se mantiene en monitoreo
Autenticación de terminales (Aker)
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Conexión Kushki (Borneo)
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Tue 10
now
Incremento de rechazos con BBVA
Started 8 Mar 2026 09:01:29 (3 days ago), resolved 8 Mar 2026 11:50:23 (3 days ago)
Minor Incident
Resolved
Autorización (Hefesto)
Conector PROSA (Hydra)
Procesador de Autorizaciones (PROSA)
Conexión Kushki (Borneo)
Se valida incremento de rechazos con el mensaje Response received too late para Banco BBVA. El procesador informa que Eglobal tiene una ventana de mantenimiento hasta las 07:00 am GMT-6 Se mantiene en monitoreo
Conexión American Express (Kerberos)
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Dispersión de Fondos (Ginebra)
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Cloud Terminal (Nexus API)
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Billpocket E-commerce Platform
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Procesamiento e-Commerce (Lancehorn)
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Pagos 3D-Secure (Paywith)
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Pago a Distancia
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Billpocket Mobile Apps
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Billpocket (Android)
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Billpocket (iOS)
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Servicios de reportería (Mobile)
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Envío de tickets (SMS, mail)
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Billpocket Cloud Infrastructure
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AWS amplify-us-east-1
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AWS apigateway-us-east-1
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AWS ec2-us-east-1
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AWS ecs-us-east-1
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AWS kinesis-us-east-1
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AWS rds-us-east-1
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AWS kinesis-us-east-2
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AWS apigateway-us-east-2
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AWS ec2-us-east-2
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AWS lambda-us-east-1
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Billpocket Metrics and Monitoring
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Datadog US1 Cloud Integrations
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Datadog US1 SLOs
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Datadog US1 Metrics and Infra Monitoring
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Datadog US1 Monitors
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Billpocket Ambiente de Pruebas
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Plataforma Billpocket
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