Billpocket Status
Real-time updates of Billpocket issues and outages
Billpocket status is Operational
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Active Incidents
No active incidents
Recently Resolved Incidents
Tasa elevada de errores en los servicios de entrega de MFA (SMS)
Started 27 Jan 2026 00:33:56 (4 days ago), resolved 27 Jan 2026 09:45:40 (4 days ago)
Major Incident
Resolved
Dashboard
Se detectaron tasas elevadas de errores en los servicios de Billpocket que requieren autenticación de factor múltiple (MFA) vía SMS en el Dashboard de usuarios (https://dashboard.billpocket.com).
El equipo ya ha identificado la causa raíz y trabaja para mitigar la incidencia
Todos los servicios de autorización siguen operando con normalidad
Billpocket Outage Survival Guide
A step-by-step guide to help you survive a Billpocket outage
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Billpocket Components
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Billpocket Front
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Home
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Tasa elevada de errores en los servicios de entrega de MFA (SMS)
Started 27 Jan 2026 00:33:56 (4 days ago), resolved 27 Jan 2026 09:45:40 (4 days ago)
Major Incident
Resolved
Dashboard
Se detectaron tasas elevadas de errores en los servicios de Billpocket que requieren autenticación de factor múltiple (MFA) vía SMS en el Dashboard de usuarios (https://dashboard.billpocket.com).
El equipo ya ha identificado la causa raíz y trabaja para mitigar la incidencia
Todos los servicios de autorización siguen operando con normalidad
Billpocket Core Services
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Autorización (Hefesto)
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Conector PROSA (Hydra)
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Procesador de Autorizaciones (PROSA)
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Autenticación de terminales (Aker)
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Conexión Kushki (Borneo)
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Conexión American Express (Kerberos)
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Dispersión de Fondos (Ginebra)
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Cloud Terminal (Nexus API)
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Billpocket E-commerce Platform
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Procesamiento e-Commerce (Lancehorn)
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Pagos 3D-Secure (Paywith)
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Pago a Distancia
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Billpocket Mobile Apps
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Billpocket (Android)
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Billpocket (iOS)
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Servicios de reportería (Mobile)
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Envío de tickets (SMS, mail)
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Billpocket Cloud Infrastructure
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AWS amplify-us-east-1
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AWS apigateway-us-east-1
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AWS ec2-us-east-1
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AWS ecs-us-east-1
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AWS kinesis-us-east-1
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AWS rds-us-east-1
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AWS kinesis-us-east-2
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AWS apigateway-us-east-2
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AWS ec2-us-east-2
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AWS lambda-us-east-1
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Billpocket Metrics and Monitoring
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Datadog US1 Cloud Integrations
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Datadog US1 SLOs
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Datadog US1 Metrics and Infra Monitoring
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Datadog US1 Monitors
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Billpocket Ambiente de Pruebas
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Plataforma Billpocket
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