Cloudflare status is Minor Service Outage

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Cloudflare Sites and Services

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Billing
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Load Balancing and Monitoring
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Active Incidents

AWS S3 SDK compatibility inconsistencies with R2
Started 17 Jan 2025 03:20:52 (2 days ago), still ongoing
Minor Incident
Identified
R2

AWS recently updated their SDKs to enable CRC32 checksums on multiple object operations by default. R2 does not currently support CRC32 checksums, and the default configurations will return header related errors such as Header 'x-amz-checksum-algorithm' with value 'CRC32' not implemented.

Impacted users can either pin AWS SDKs to a prior version or modify the configuration to restore the prior default behavior of not checking checksums on upload.

For more details, see the examples section of the R2 Docs for the relevant SDK: https://developers.cloudflare.com/r2/examples/aws/

Cloudflare Pages build and Custom hostnames issues
Started 29 Oct 2024 05:57:24 (3 months ago), still ongoing
Minor Incident
Identified
Pages
SSL for SaaS Provisioning

Cloudflare is aware of and investigating an issue with Cloudflare Pages build and Custom hostnames issues. Further detail will be provided as more information becomes available.

Billing Subscription Update and Invoice Issues
Started 17 Oct 2024 20:26:49 (3 months ago), still ongoing
Incident without Impact
Investigating
Billing

We are currently observing and working to resolve the following Billing issues:

Failed Plan Modifications: There are intermittent issues with subscription upgrades, downgrades, and cancellations. This may result in billing charges being applied without the subscription level being updated. In these cases you may contact Cloudflare Support.

Unpaid Invoices Preventing Plan Modifications: If you encounter an error message when attempting to modify your plan, the most common cause is an unpaid invoice. In these cases, check if you have an unpaid invoice before contacting Support.

Missing Invoices: Some unpaid invoices are not visible. These unpaid invoices will still prevent account modifications. In these cases you may contact Cloudflare Support.

Missing Pay Now Buttons: For each unpaid invoice there should be a corresponding “Pay Now” button. If that button is not there you can click on the payment link directly within the invoice.

Expired Payment Links: After 120 days the payment links will expire, so if you have no “Pay Now” button and the link within the invoice is expired, you will need to contact to Support

Duplicate Payments: You may notice multiple invoices and charges on your bank and PayPal statements that appear to be duplicates. In most cases these are valid, unique charges for previously unpaid months where we were unable to collect your payments. You should not contact support about these cases.

Due to ongoing billing issues, we are experiencing high demand—please avoid opening duplicate tickets and wait for our response.

Cloudflare Dashboard UI Bug
Started 11 Sep 2024 23:57:06 (4 months ago), still ongoing
Minor Incident
Investigating
Dashboard

We are currently investigating reports that in some cases updates to the OWASP Managed Ruleset settings are not accurately reflected in the Dashboard UI, though these changes are taking effect and are still visible via the API.

Recently Resolved Incidents

Cloudflare API: Recent deployment causing issues in certain zone settings
Started 17 Jan 2025 09:34:07 (2 days ago), resolved 17 Jan 2025 11:58:33 (2 days ago)
Minor Incident
Resolved
API

Cloudflare is aware of, and investigating an issue which potentially impacts multiple customers: A recent deployment of the Cloudflare API is breaking specific actions in Zone settings: "security_level", "minify" ,"server_side_exclude" and "cloudflare_page_rule" resources currently cannot be modified. Further details will be provided as more information becomes available.

Increased latency or timeouts when using Workers Builds
Started 16 Jan 2025 19:15:38 (2 days ago), resolved 16 Jan 2025 19:37:29 (2 days ago)
Minor Incident
Resolved
Workers

Users may see increased latency or timeouts when using Workers Builds.

Network Performance Issues in Dallas
Started 16 Jan 2025 07:27:44 (3 days ago), resolved 16 Jan 2025 08:26:55 (3 days ago)
Minor Incident
Resolved
Dallas, TX, United States - (DFW)

Cloudflare is monitoring Network Performance in Dallas. More updates to follow shortly.

Issues with "Ignore Query String" Cache Settings
Started 15 Jan 2025 15:02:43 (4 days ago), resolved 15 Jan 2025 18:53:21 (3 days ago)
Minor Incident
Resolved
CDN/Cache

Cloudflare is aware of, and investigating an issue with changing the "Ignore Query String" cache settings. Existing configurations are working as expected. Further detail will be provided as more information becomes available.

Elevated errors when using workers on the Singapore colo
Started 15 Jan 2025 07:01:12 (4 days ago), resolved 15 Jan 2025 09:40:18 (4 days ago)
Minor Incident
Resolved
Singapore, Singapore - (SIN)
Workers

We are currently investigating potential issues that might affect workers running on our Singapore colo.

R2 experienced degraded availability in WEUR region
Started 15 Jan 2025 03:58:27 (4 days ago), resolved 15 Jan 2025 04:17:30 (4 days ago)
Minor Incident
Resolved
R2

Customers experienced an increase in response errors from the R2 service hitting buckets in the WEUR region. Impacted users will see increases in HTTP 500 response codes on requests. We are currently Investigating.

Image Resizing Availability Issues
Started 14 Jan 2025 23:09:48 (4 days ago), resolved 15 Jan 2025 02:29:18 (4 days ago)
Minor Incident
Resolved
Image Resizing

Cloudflare is investigating issues with Image Resizing.

We are working to understand the full impact and mitigate this problem. More updates to follow shortly.

Issues with Dynamic Steering Load Balancers
Started 14 Jan 2025 16:13:26 (5 days ago), resolved 14 Jan 2025 16:13:26 (5 days ago)
Minor Incident
Resolved
Load Balancing and Monitoring

Cloudflare is aware of a limited number of cases where dynamic steering Load Balancers incorrectly routed traffic to a single pool. The root cause of the issue was identified and a fix was applied. The unexpected behaviour was noted between January 13th 23:00 UTC and January 14th 15:45 UTC.

Some Low Cache TTL values not being respected
Started 13 Jan 2025 20:15:14 (5 days ago), resolved 14 Jan 2025 04:47:19 (5 days ago)
Minor Incident
Resolved
CDN/Cache

Cloudflare has identified an issue with Low Edge Cache TTL during assets revalidation. Cached requests TTL might intermittently not be respected.

Cloudflare Outage Survival Guide

A step-by-step guide to help you survive a Cloudflare outage
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    Cloudflare Components

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    Cloudflare API: Recent deployment causing issues in certain zone settings
    Started 17 Jan 2025 09:34:07 (2 days ago), resolved 17 Jan 2025 11:58:33 (2 days ago)
    Minor Incident
    Resolved
    API

    Cloudflare is aware of, and investigating an issue which potentially impacts multiple customers: A recent deployment of the Cloudflare API is breaking specific actions in Zone settings: "security_level", "minify" ,"server_side_exclude" and "cloudflare_page_rule" resources currently cannot be modified. Further details will be provided as more information becomes available.

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    Billing
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    Billing Subscription Update and Invoice Issues
    Started 17 Oct 2024 20:26:49 (3 months ago), still ongoing
    Incident without Impact
    Investigating
    Billing

    We are currently observing and working to resolve the following Billing issues:

    Failed Plan Modifications: There are intermittent issues with subscription upgrades, downgrades, and cancellations. This may result in billing charges being applied without the subscription level being updated. In these cases you may contact Cloudflare Support.

    Unpaid Invoices Preventing Plan Modifications: If you encounter an error message when attempting to modify your plan, the most common cause is an unpaid invoice. In these cases, check if you have an unpaid invoice before contacting Support.

    Missing Invoices: Some unpaid invoices are not visible. These unpaid invoices will still prevent account modifications. In these cases you may contact Cloudflare Support.

    Missing Pay Now Buttons: For each unpaid invoice there should be a corresponding “Pay Now” button. If that button is not there you can click on the payment link directly within the invoice.

    Expired Payment Links: After 120 days the payment links will expire, so if you have no “Pay Now” button and the link within the invoice is expired, you will need to contact to Support

    Duplicate Payments: You may notice multiple invoices and charges on your bank and PayPal statements that appear to be duplicates. In most cases these are valid, unique charges for previously unpaid months where we were unable to collect your payments. You should not contact support about these cases.

    Due to ongoing billing issues, we are experiencing high demand—please avoid opening duplicate tickets and wait for our response.

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    Some Low Cache TTL values not being respected
    Started 13 Jan 2025 20:15:14 (5 days ago), resolved 14 Jan 2025 04:47:19 (5 days ago)
    Minor Incident
    Resolved
    CDN/Cache

    Cloudflare has identified an issue with Low Edge Cache TTL during assets revalidation. Cached requests TTL might intermittently not be respected.

    Issues with "Ignore Query String" Cache Settings
    Started 15 Jan 2025 15:02:43 (4 days ago), resolved 15 Jan 2025 18:53:21 (3 days ago)
    Minor Incident
    Resolved
    CDN/Cache

    Cloudflare is aware of, and investigating an issue with changing the "Ignore Query String" cache settings. Existing configurations are working as expected. Further detail will be provided as more information becomes available.

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    Cloudflare Dashboard UI Bug
    Started 11 Sep 2024 23:57:06 (4 months ago), still ongoing
    Minor Incident
    Investigating
    Dashboard

    We are currently investigating reports that in some cases updates to the OWASP Managed Ruleset settings are not accurately reflected in the Dashboard UI, though these changes are taking effect and are still visible via the API.

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    Image Resizing Availability Issues
    Started 14 Jan 2025 23:09:48 (4 days ago), resolved 15 Jan 2025 02:29:18 (4 days ago)
    Minor Incident
    Resolved
    Image Resizing

    Cloudflare is investigating issues with Image Resizing.

    We are working to understand the full impact and mitigate this problem. More updates to follow shortly.

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    Issues with Dynamic Steering Load Balancers
    Started 14 Jan 2025 16:13:26 (5 days ago), resolved 14 Jan 2025 16:13:26 (5 days ago)
    Minor Incident
    Resolved
    Load Balancing and Monitoring

    Cloudflare is aware of a limited number of cases where dynamic steering Load Balancers incorrectly routed traffic to a single pool. The root cause of the issue was identified and a fix was applied. The unexpected behaviour was noted between January 13th 23:00 UTC and January 14th 15:45 UTC.

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    Cloudflare Pages build and Custom hostnames issues
    Started 29 Oct 2024 05:57:24 (3 months ago), still ongoing
    Minor Incident
    Identified
    Pages
    SSL for SaaS Provisioning

    Cloudflare is aware of and investigating an issue with Cloudflare Pages build and Custom hostnames issues. Further detail will be provided as more information becomes available.

    R2
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    R2 experienced degraded availability in WEUR region
    Started 15 Jan 2025 03:58:27 (4 days ago), resolved 15 Jan 2025 04:17:30 (4 days ago)
    Minor Incident
    Resolved
    R2

    Customers experienced an increase in response errors from the R2 service hitting buckets in the WEUR region. Impacted users will see increases in HTTP 500 response codes on requests. We are currently Investigating.

    AWS S3 SDK compatibility inconsistencies with R2
    Started 17 Jan 2025 03:20:52 (2 days ago), still ongoing
    Minor Incident
    Identified
    R2

    AWS recently updated their SDKs to enable CRC32 checksums on multiple object operations by default. R2 does not currently support CRC32 checksums, and the default configurations will return header related errors such as Header 'x-amz-checksum-algorithm' with value 'CRC32' not implemented.

    Impacted users can either pin AWS SDKs to a prior version or modify the configuration to restore the prior default behavior of not checking checksums on upload.

    For more details, see the examples section of the R2 Docs for the relevant SDK: https://developers.cloudflare.com/r2/examples/aws/

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    Cloudflare Pages build and Custom hostnames issues
    Started 29 Oct 2024 05:57:24 (3 months ago), still ongoing
    Minor Incident
    Identified
    Pages
    SSL for SaaS Provisioning

    Cloudflare is aware of and investigating an issue with Cloudflare Pages build and Custom hostnames issues. Further detail will be provided as more information becomes available.

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    Elevated errors when using workers on the Singapore colo
    Started 15 Jan 2025 07:01:12 (4 days ago), resolved 15 Jan 2025 09:40:18 (4 days ago)
    Minor Incident
    Resolved
    Singapore, Singapore - (SIN)
    Workers

    We are currently investigating potential issues that might affect workers running on our Singapore colo.

    Increased latency or timeouts when using Workers Builds
    Started 16 Jan 2025 19:15:38 (2 days ago), resolved 16 Jan 2025 19:37:29 (2 days ago)
    Minor Incident
    Resolved
    Workers

    Users may see increased latency or timeouts when using Workers Builds.

    Workers AI
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    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    now
    Zero Trust
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    now
    Zero Trust Dashboard
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    now
    Zone Versioning
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    now
    Casablanca, Morocco - (CMN)
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    now

    Cloudflare Africa

    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    now
    Accra, Ghana - (ACC)
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    now
    Algiers, Algeria - (ALG)
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    now
    Annaba, Algeria - (AAE)
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    now
    Antananarivo, Madagascar - (TNR)
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    now
    Cape Town, South Africa - (CPT)
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    now
    Dakar, Senegal - (DKR)
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    now
    Dar Es Salaam, Tanzania - (DAR)
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    now
    Djibouti City, Djibouti - (JIB)
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    now
    Durban, South Africa - (DUR)
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    now
    Gaborone, Botswana - (GBE)
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    now
    Harare, Zimbabwe - (HRE)
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    now
    Johannesburg, South Africa - (JNB)
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    now
    Kigali, Rwanda - (KGL)
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    now
    Lagos, Nigeria - (LOS)
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    now
    Luanda, Angola - (LAD)
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    now
    Maputo, Mozambique - (MPM)
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    now
    Mombasa, Kenya - (MBA)
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    now
    Nairobi, Kenya - (NBO)
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    now
    Oran, Algeria - (ORN)
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    now
    Ouagadougou, Burkina Faso - (OUA)
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    now
    ABIDJAN, Ivory Coast - (ASK)
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    now
    Port Louis, Mauritius - (MRU)
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    now
    ABIDJAN, Ivory Coast - (ABJ)
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    now
    Réunion, France - (RUN)
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    now
    Tunis, Tunisia - (TUN)
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    now
    Kinshasa, DR Congo - (FIH)
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    now
    Cairo, Egypt - (CAI)
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    now
    Windhoek, Namibia - (WDH)
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    now
    Yamoussoukro, Ivory Coast - (ASK)
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    now
    Abidjan, Ivory Coast - (ABJ)
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    now
    KAMPALA, Uganda - (EBB)
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    now
    Saint-Denis, Réunion - (RUN)
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    now
    Dar es Salaam, Tanzania - (DAR)
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    now
    Djibouti, Djibouti - (JIB)
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    now
    Kampala, Uganda - (EBB)
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    now

    Cloudflare Asia

    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    now
    Ahmedabad, India - (AMD)
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    now
    Almaty, Kazakhstan - (ALA)
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    now
    Bangalore, India - (BLR)
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    now
    Bangkok, Thailand - (BKK)
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    now
    Bandar Seri Begawan, Brunei - (BWN)
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    now
    Bhubaneswar, India - (BBI)
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    now
    Cebu, Philippines - (CEB)
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    now
    Chandigarh, India - (IXC)
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    now
    Changde, China - (CGD)
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    now
    Chennai, India - (MAA)
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    now
    Chittagong, Bangladesh - (CGP)
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    now