OSFA status is Operational

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Login service
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Search communication history
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View communication history
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Access practice and client reports
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Access STP reports
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View client accounts
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Create or view mail messages
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

No active incidents

Recently Resolved Incidents

Online Services degradation
Started 16 Sep 2025 23:40:19 (1 day ago), resolved 17 Sep 2025 04:11:39 (1 day ago)
Incident without Impact
Resolved
Login service
Search communication history
View communication history
Access practice and client reports
Access STP reports
More...

We are aware of degraded performance impacting our online services. You may be unable to retrieve or upload communications and documents to and from our online platforms. We are investigating the cause as a priority. We apologise for the inconvenience and thank you for your continued patience during this time.

OSFA Outage Survival Guide

A step-by-step guide to help you survive a OSFA outage
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    OSFA Components

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    OSFA Online Services for Agents

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    Login service
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    now
    Online Services degradation
    Started 16 Sep 2025 23:40:19 (1 day ago), resolved 17 Sep 2025 04:11:39 (1 day ago)
    Incident without Impact
    Resolved
    Login service
    Search communication history
    View communication history
    Access practice and client reports
    Access STP reports
    More...

    We are aware of degraded performance impacting our online services. You may be unable to retrieve or upload communications and documents to and from our online platforms. We are investigating the cause as a priority. We apologise for the inconvenience and thank you for your continued patience during this time.

    Search communication history
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    now
    Online Services degradation
    Started 16 Sep 2025 23:40:19 (1 day ago), resolved 17 Sep 2025 04:11:39 (1 day ago)
    Incident without Impact
    Resolved
    Login service
    Search communication history
    View communication history
    Access practice and client reports
    Access STP reports
    More...

    We are aware of degraded performance impacting our online services. You may be unable to retrieve or upload communications and documents to and from our online platforms. We are investigating the cause as a priority. We apologise for the inconvenience and thank you for your continued patience during this time.

    View communication history
    Thu 11
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    now
    Online Services degradation
    Started 16 Sep 2025 23:40:19 (1 day ago), resolved 17 Sep 2025 04:11:39 (1 day ago)
    Incident without Impact
    Resolved
    Login service
    Search communication history
    View communication history
    Access practice and client reports
    Access STP reports
    More...

    We are aware of degraded performance impacting our online services. You may be unable to retrieve or upload communications and documents to and from our online platforms. We are investigating the cause as a priority. We apologise for the inconvenience and thank you for your continued patience during this time.

    Access practice and client reports
    Thu 11
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    Sat 13
    Sun 14
    Mon 15
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    Wed 17
    now
    Online Services degradation
    Started 16 Sep 2025 23:40:19 (1 day ago), resolved 17 Sep 2025 04:11:39 (1 day ago)
    Incident without Impact
    Resolved
    Login service
    Search communication history
    View communication history
    Access practice and client reports
    Access STP reports
    More...

    We are aware of degraded performance impacting our online services. You may be unable to retrieve or upload communications and documents to and from our online platforms. We are investigating the cause as a priority. We apologise for the inconvenience and thank you for your continued patience during this time.

    Access STP reports
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    Sat 13
    Sun 14
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    Wed 17
    now
    Online Services degradation
    Started 16 Sep 2025 23:40:19 (1 day ago), resolved 17 Sep 2025 04:11:39 (1 day ago)
    Incident without Impact
    Resolved
    Login service
    Search communication history
    View communication history
    Access practice and client reports
    Access STP reports
    More...

    We are aware of degraded performance impacting our online services. You may be unable to retrieve or upload communications and documents to and from our online platforms. We are investigating the cause as a priority. We apologise for the inconvenience and thank you for your continued patience during this time.

    View client accounts
    Thu 11
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    Sun 14
    Mon 15
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    Wed 17
    now
    Online Services degradation
    Started 16 Sep 2025 23:40:19 (1 day ago), resolved 17 Sep 2025 04:11:39 (1 day ago)
    Incident without Impact
    Resolved
    Login service
    Search communication history
    View communication history
    Access practice and client reports
    Access STP reports
    More...

    We are aware of degraded performance impacting our online services. You may be unable to retrieve or upload communications and documents to and from our online platforms. We are investigating the cause as a priority. We apologise for the inconvenience and thank you for your continued patience during this time.

    Create or view mail messages
    Thu 11
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    Wed 17
    now
    Online Services degradation
    Started 16 Sep 2025 23:40:19 (1 day ago), resolved 17 Sep 2025 04:11:39 (1 day ago)
    Incident without Impact
    Resolved
    Login service
    Search communication history
    View communication history
    Access practice and client reports
    Access STP reports
    More...

    We are aware of degraded performance impacting our online services. You may be unable to retrieve or upload communications and documents to and from our online platforms. We are investigating the cause as a priority. We apologise for the inconvenience and thank you for your continued patience during this time.

    File transfer
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    now
    Online Services degradation
    Started 16 Sep 2025 23:40:19 (1 day ago), resolved 17 Sep 2025 04:11:39 (1 day ago)
    Incident without Impact
    Resolved
    Login service
    Search communication history
    View communication history
    Access practice and client reports
    Access STP reports
    More...

    We are aware of degraded performance impacting our online services. You may be unable to retrieve or upload communications and documents to and from our online platforms. We are investigating the cause as a priority. We apologise for the inconvenience and thank you for your continued patience during this time.

    Access super clearing house
    Thu 11
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    Sun 14
    Mon 15
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    Wed 17
    now
    Online Services degradation
    Started 16 Sep 2025 23:40:19 (1 day ago), resolved 17 Sep 2025 04:11:39 (1 day ago)
    Incident without Impact
    Resolved
    Login service
    Search communication history
    View communication history
    Access practice and client reports
    Access STP reports
    More...

    We are aware of degraded performance impacting our online services. You may be unable to retrieve or upload communications and documents to and from our online platforms. We are investigating the cause as a priority. We apologise for the inconvenience and thank you for your continued patience during this time.

    Add or remove clients
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    now
    Online Services degradation
    Started 16 Sep 2025 23:40:19 (1 day ago), resolved 17 Sep 2025 04:11:39 (1 day ago)
    Incident without Impact
    Resolved
    Login service
    Search communication history
    View communication history
    Access practice and client reports
    Access STP reports
    More...

    We are aware of degraded performance impacting our online services. You may be unable to retrieve or upload communications and documents to and from our online platforms. We are investigating the cause as a priority. We apologise for the inconvenience and thank you for your continued patience during this time.

    Update client details
    Thu 11
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    now
    Online Services degradation
    Started 16 Sep 2025 23:40:19 (1 day ago), resolved 17 Sep 2025 04:11:39 (1 day ago)
    Incident without Impact
    Resolved
    Login service
    Search communication history
    View communication history
    Access practice and client reports
    Access STP reports
    More...

    We are aware of degraded performance impacting our online services. You may be unable to retrieve or upload communications and documents to and from our online platforms. We are investigating the cause as a priority. We apologise for the inconvenience and thank you for your continued patience during this time.

    View\Lodge activity statements
    Thu 11
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    now
    Online Services degradation
    Started 16 Sep 2025 23:40:19 (1 day ago), resolved 17 Sep 2025 04:11:39 (1 day ago)
    Incident without Impact
    Resolved
    Login service
    Search communication history
    View communication history
    Access practice and client reports
    Access STP reports
    More...

    We are aware of degraded performance impacting our online services. You may be unable to retrieve or upload communications and documents to and from our online platforms. We are investigating the cause as a priority. We apologise for the inconvenience and thank you for your continued patience during this time.

    Prefill
    Thu 11
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    Sun 14
    Mon 15
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    Wed 17
    now
    Online Services degradation
    Started 16 Sep 2025 23:40:19 (1 day ago), resolved 17 Sep 2025 04:11:39 (1 day ago)
    Incident without Impact
    Resolved
    Login service
    Search communication history
    View communication history
    Access practice and client reports
    Access STP reports
    More...

    We are aware of degraded performance impacting our online services. You may be unable to retrieve or upload communications and documents to and from our online platforms. We are investigating the cause as a priority. We apologise for the inconvenience and thank you for your continued patience during this time.

    On Demand Reports
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    Wed 17
    now
    Online Services degradation
    Started 16 Sep 2025 23:40:19 (1 day ago), resolved 17 Sep 2025 04:11:39 (1 day ago)
    Incident without Impact
    Resolved
    Login service
    Search communication history
    View communication history
    Access practice and client reports
    Access STP reports
    More...

    We are aware of degraded performance impacting our online services. You may be unable to retrieve or upload communications and documents to and from our online platforms. We are investigating the cause as a priority. We apologise for the inconvenience and thank you for your continued patience during this time.