OSFA status is Operational

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Login service
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Search communication history
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View communication history
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Access practice and client reports
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Access STP reports
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View client accounts
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Create or view mail messages
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Last updated 1 minute ago from official status page. Learn more

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Active Incidents

No active incidents

Recently Resolved Incidents

Online services degradation
Started 15 Oct 2026 23:05:32 (4 days ago), resolved 16 Oct 2026 03:00:56 (4 days ago)
Incident without Impact
Resolved
Login service
Search communication history
View communication history
Access practice and client reports
Access STP reports
More...

We are aware of service degradation impacting our online services for some users. We are investigating the cause as a priority. We apologise for the inconvenience and thank you for your continued patience during this time.

OSFA Outage Survival Guide

A step-by-step guide to help you survive a OSFA outage
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    OSFA Components

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    OSFA Online Services for Agents

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    Login service
    Mon 12
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    now
    Online services degradation
    Started 15 Oct 2026 23:05:32 (4 days ago), resolved 16 Oct 2026 03:00:56 (4 days ago)
    Incident without Impact
    Resolved
    Login service
    Search communication history
    View communication history
    Access practice and client reports
    Access STP reports
    More...

    We are aware of service degradation impacting our online services for some users. We are investigating the cause as a priority. We apologise for the inconvenience and thank you for your continued patience during this time.

    Search communication history
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    Fri 16
    Sat 17
    Sun 18
    now
    Online services degradation
    Started 15 Oct 2026 23:05:32 (4 days ago), resolved 16 Oct 2026 03:00:56 (4 days ago)
    Incident without Impact
    Resolved
    Login service
    Search communication history
    View communication history
    Access practice and client reports
    Access STP reports
    More...

    We are aware of service degradation impacting our online services for some users. We are investigating the cause as a priority. We apologise for the inconvenience and thank you for your continued patience during this time.

    View communication history
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    Fri 16
    Sat 17
    Sun 18
    now
    Online services degradation
    Started 15 Oct 2026 23:05:32 (4 days ago), resolved 16 Oct 2026 03:00:56 (4 days ago)
    Incident without Impact
    Resolved
    Login service
    Search communication history
    View communication history
    Access practice and client reports
    Access STP reports
    More...

    We are aware of service degradation impacting our online services for some users. We are investigating the cause as a priority. We apologise for the inconvenience and thank you for your continued patience during this time.

    Access practice and client reports
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    Fri 16
    Sat 17
    Sun 18
    now
    Online services degradation
    Started 15 Oct 2026 23:05:32 (4 days ago), resolved 16 Oct 2026 03:00:56 (4 days ago)
    Incident without Impact
    Resolved
    Login service
    Search communication history
    View communication history
    Access practice and client reports
    Access STP reports
    More...

    We are aware of service degradation impacting our online services for some users. We are investigating the cause as a priority. We apologise for the inconvenience and thank you for your continued patience during this time.

    Access STP reports
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    Fri 16
    Sat 17
    Sun 18
    now
    Online services degradation
    Started 15 Oct 2026 23:05:32 (4 days ago), resolved 16 Oct 2026 03:00:56 (4 days ago)
    Incident without Impact
    Resolved
    Login service
    Search communication history
    View communication history
    Access practice and client reports
    Access STP reports
    More...

    We are aware of service degradation impacting our online services for some users. We are investigating the cause as a priority. We apologise for the inconvenience and thank you for your continued patience during this time.

    View client accounts
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    Fri 16
    Sat 17
    Sun 18
    now
    Online services degradation
    Started 15 Oct 2026 23:05:32 (4 days ago), resolved 16 Oct 2026 03:00:56 (4 days ago)
    Incident without Impact
    Resolved
    Login service
    Search communication history
    View communication history
    Access practice and client reports
    Access STP reports
    More...

    We are aware of service degradation impacting our online services for some users. We are investigating the cause as a priority. We apologise for the inconvenience and thank you for your continued patience during this time.

    Create or view mail messages
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    Fri 16
    Sat 17
    Sun 18
    now
    Online services degradation
    Started 15 Oct 2026 23:05:32 (4 days ago), resolved 16 Oct 2026 03:00:56 (4 days ago)
    Incident without Impact
    Resolved
    Login service
    Search communication history
    View communication history
    Access practice and client reports
    Access STP reports
    More...

    We are aware of service degradation impacting our online services for some users. We are investigating the cause as a priority. We apologise for the inconvenience and thank you for your continued patience during this time.

    File transfer
    Mon 12
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    now
    Online services degradation
    Started 15 Oct 2026 23:05:32 (4 days ago), resolved 16 Oct 2026 03:00:56 (4 days ago)
    Incident without Impact
    Resolved
    Login service
    Search communication history
    View communication history
    Access practice and client reports
    Access STP reports
    More...

    We are aware of service degradation impacting our online services for some users. We are investigating the cause as a priority. We apologise for the inconvenience and thank you for your continued patience during this time.

    Access super clearing house
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    Fri 16
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    Sun 18
    now
    Online services degradation
    Started 15 Oct 2026 23:05:32 (4 days ago), resolved 16 Oct 2026 03:00:56 (4 days ago)
    Incident without Impact
    Resolved
    Login service
    Search communication history
    View communication history
    Access practice and client reports
    Access STP reports
    More...

    We are aware of service degradation impacting our online services for some users. We are investigating the cause as a priority. We apologise for the inconvenience and thank you for your continued patience during this time.

    Add or remove clients
    Mon 12
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    Sun 18
    now
    Online services degradation
    Started 15 Oct 2026 23:05:32 (4 days ago), resolved 16 Oct 2026 03:00:56 (4 days ago)
    Incident without Impact
    Resolved
    Login service
    Search communication history
    View communication history
    Access practice and client reports
    Access STP reports
    More...

    We are aware of service degradation impacting our online services for some users. We are investigating the cause as a priority. We apologise for the inconvenience and thank you for your continued patience during this time.

    Update client details
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    Fri 16
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    Sun 18
    now
    Online services degradation
    Started 15 Oct 2026 23:05:32 (4 days ago), resolved 16 Oct 2026 03:00:56 (4 days ago)
    Incident without Impact
    Resolved
    Login service
    Search communication history
    View communication history
    Access practice and client reports
    Access STP reports
    More...

    We are aware of service degradation impacting our online services for some users. We are investigating the cause as a priority. We apologise for the inconvenience and thank you for your continued patience during this time.

    View\Lodge activity statements
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    Fri 16
    Sat 17
    Sun 18
    now
    Online services degradation
    Started 15 Oct 2026 23:05:32 (4 days ago), resolved 16 Oct 2026 03:00:56 (4 days ago)
    Incident without Impact
    Resolved
    Login service
    Search communication history
    View communication history
    Access practice and client reports
    Access STP reports
    More...

    We are aware of service degradation impacting our online services for some users. We are investigating the cause as a priority. We apologise for the inconvenience and thank you for your continued patience during this time.

    Prefill
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    Fri 16
    Sat 17
    Sun 18
    now
    Online services degradation
    Started 15 Oct 2026 23:05:32 (4 days ago), resolved 16 Oct 2026 03:00:56 (4 days ago)
    Incident without Impact
    Resolved
    Login service
    Search communication history
    View communication history
    Access practice and client reports
    Access STP reports
    More...

    We are aware of service degradation impacting our online services for some users. We are investigating the cause as a priority. We apologise for the inconvenience and thank you for your continued patience during this time.

    On Demand Reports
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    Fri 16
    Sat 17
    Sun 18
    now
    Online services degradation
    Started 15 Oct 2026 23:05:32 (4 days ago), resolved 16 Oct 2026 03:00:56 (4 days ago)
    Incident without Impact
    Resolved
    Login service
    Search communication history
    View communication history
    Access practice and client reports
    Access STP reports
    More...

    We are aware of service degradation impacting our online services for some users. We are investigating the cause as a priority. We apologise for the inconvenience and thank you for your continued patience during this time.

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