OSFA status is Operational

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Login service
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Search communication history
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View communication history
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Access practice and client reports
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Access STP reports
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View client accounts
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Create or view mail messages
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

No active incidents

Recently Resolved Incidents

Online Services degradation
Started 22 Jul 2025 23:16:46 (18 hours ago), resolved 23 Jul 2025 02:52:35 (15 hours ago)
Incident without Impact
Resolved
Login service
Search communication history
View communication history
Access practice and client reports
Access STP reports
More...

We are aware of service degradation to our online services for some users. We are investigating the cause as a priority. We apologise for the inconvenience and thank you for your continued patience during this time.

Online services for agents - degradation
Started 20 Jul 2025 08:07:27 (3 days ago), resolved 20 Jul 2025 10:25:12 (3 days ago)
Incident without Impact
Resolved
Login service
Search communication history
View communication history
Access practice and client reports
Access STP reports
More...

We are aware of intermittent problems with a number of online services, and we are investigating the cause as a priority. We apologise for the inconvenience and thank you for your continued patience during this time.

OSFA Outage Survival Guide

A step-by-step guide to help you survive a OSFA outage
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    OSFA Components

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    OSFA Online Services for Agents

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    Login service
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    Online services for agents - degradation
    Started 20 Jul 2025 08:07:27 (3 days ago), resolved 20 Jul 2025 10:25:12 (3 days ago)
    Incident without Impact
    Resolved
    Login service
    Search communication history
    View communication history
    Access practice and client reports
    Access STP reports
    More...

    We are aware of intermittent problems with a number of online services, and we are investigating the cause as a priority. We apologise for the inconvenience and thank you for your continued patience during this time.

    Online Services degradation
    Started 22 Jul 2025 23:16:46 (18 hours ago), resolved 23 Jul 2025 02:52:35 (15 hours ago)
    Incident without Impact
    Resolved
    Login service
    Search communication history
    View communication history
    Access practice and client reports
    Access STP reports
    More...

    We are aware of service degradation to our online services for some users. We are investigating the cause as a priority. We apologise for the inconvenience and thank you for your continued patience during this time.

    Search communication history
    Wed 16
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    Fri 18
    Sat 19
    Sun 20
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    Tue 22
    now
    Online services for agents - degradation
    Started 20 Jul 2025 08:07:27 (3 days ago), resolved 20 Jul 2025 10:25:12 (3 days ago)
    Incident without Impact
    Resolved
    Login service
    Search communication history
    View communication history
    Access practice and client reports
    Access STP reports
    More...

    We are aware of intermittent problems with a number of online services, and we are investigating the cause as a priority. We apologise for the inconvenience and thank you for your continued patience during this time.

    Online Services degradation
    Started 22 Jul 2025 23:16:46 (18 hours ago), resolved 23 Jul 2025 02:52:35 (15 hours ago)
    Incident without Impact
    Resolved
    Login service
    Search communication history
    View communication history
    Access practice and client reports
    Access STP reports
    More...

    We are aware of service degradation to our online services for some users. We are investigating the cause as a priority. We apologise for the inconvenience and thank you for your continued patience during this time.

    View communication history
    Wed 16
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    Tue 22
    now
    Online services for agents - degradation
    Started 20 Jul 2025 08:07:27 (3 days ago), resolved 20 Jul 2025 10:25:12 (3 days ago)
    Incident without Impact
    Resolved
    Login service
    Search communication history
    View communication history
    Access practice and client reports
    Access STP reports
    More...

    We are aware of intermittent problems with a number of online services, and we are investigating the cause as a priority. We apologise for the inconvenience and thank you for your continued patience during this time.

    Online Services degradation
    Started 22 Jul 2025 23:16:46 (18 hours ago), resolved 23 Jul 2025 02:52:35 (15 hours ago)
    Incident without Impact
    Resolved
    Login service
    Search communication history
    View communication history
    Access practice and client reports
    Access STP reports
    More...

    We are aware of service degradation to our online services for some users. We are investigating the cause as a priority. We apologise for the inconvenience and thank you for your continued patience during this time.

    Access practice and client reports
    Wed 16
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    Fri 18
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    Sun 20
    Mon 21
    Tue 22
    now
    Online services for agents - degradation
    Started 20 Jul 2025 08:07:27 (3 days ago), resolved 20 Jul 2025 10:25:12 (3 days ago)
    Incident without Impact
    Resolved
    Login service
    Search communication history
    View communication history
    Access practice and client reports
    Access STP reports
    More...

    We are aware of intermittent problems with a number of online services, and we are investigating the cause as a priority. We apologise for the inconvenience and thank you for your continued patience during this time.

    Online Services degradation
    Started 22 Jul 2025 23:16:46 (18 hours ago), resolved 23 Jul 2025 02:52:35 (15 hours ago)
    Incident without Impact
    Resolved
    Login service
    Search communication history
    View communication history
    Access practice and client reports
    Access STP reports
    More...

    We are aware of service degradation to our online services for some users. We are investigating the cause as a priority. We apologise for the inconvenience and thank you for your continued patience during this time.

    Access STP reports
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    now
    Online services for agents - degradation
    Started 20 Jul 2025 08:07:27 (3 days ago), resolved 20 Jul 2025 10:25:12 (3 days ago)
    Incident without Impact
    Resolved
    Login service
    Search communication history
    View communication history
    Access practice and client reports
    Access STP reports
    More...

    We are aware of intermittent problems with a number of online services, and we are investigating the cause as a priority. We apologise for the inconvenience and thank you for your continued patience during this time.

    Online Services degradation
    Started 22 Jul 2025 23:16:46 (18 hours ago), resolved 23 Jul 2025 02:52:35 (15 hours ago)
    Incident without Impact
    Resolved
    Login service
    Search communication history
    View communication history
    Access practice and client reports
    Access STP reports
    More...

    We are aware of service degradation to our online services for some users. We are investigating the cause as a priority. We apologise for the inconvenience and thank you for your continued patience during this time.

    View client accounts
    Wed 16
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    Tue 22
    now
    Online services for agents - degradation
    Started 20 Jul 2025 08:07:27 (3 days ago), resolved 20 Jul 2025 10:25:12 (3 days ago)
    Incident without Impact
    Resolved
    Login service
    Search communication history
    View communication history
    Access practice and client reports
    Access STP reports
    More...

    We are aware of intermittent problems with a number of online services, and we are investigating the cause as a priority. We apologise for the inconvenience and thank you for your continued patience during this time.

    Online Services degradation
    Started 22 Jul 2025 23:16:46 (18 hours ago), resolved 23 Jul 2025 02:52:35 (15 hours ago)
    Incident without Impact
    Resolved
    Login service
    Search communication history
    View communication history
    Access practice and client reports
    Access STP reports
    More...

    We are aware of service degradation to our online services for some users. We are investigating the cause as a priority. We apologise for the inconvenience and thank you for your continued patience during this time.

    Create or view mail messages
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    now
    Online services for agents - degradation
    Started 20 Jul 2025 08:07:27 (3 days ago), resolved 20 Jul 2025 10:25:12 (3 days ago)
    Incident without Impact
    Resolved
    Login service
    Search communication history
    View communication history
    Access practice and client reports
    Access STP reports
    More...

    We are aware of intermittent problems with a number of online services, and we are investigating the cause as a priority. We apologise for the inconvenience and thank you for your continued patience during this time.

    Online Services degradation
    Started 22 Jul 2025 23:16:46 (18 hours ago), resolved 23 Jul 2025 02:52:35 (15 hours ago)
    Incident without Impact
    Resolved
    Login service
    Search communication history
    View communication history
    Access practice and client reports
    Access STP reports
    More...

    We are aware of service degradation to our online services for some users. We are investigating the cause as a priority. We apologise for the inconvenience and thank you for your continued patience during this time.

    File transfer
    Wed 16
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    Tue 22
    now
    Online services for agents - degradation
    Started 20 Jul 2025 08:07:27 (3 days ago), resolved 20 Jul 2025 10:25:12 (3 days ago)
    Incident without Impact
    Resolved
    Login service
    Search communication history
    View communication history
    Access practice and client reports
    Access STP reports
    More...

    We are aware of intermittent problems with a number of online services, and we are investigating the cause as a priority. We apologise for the inconvenience and thank you for your continued patience during this time.

    Online Services degradation
    Started 22 Jul 2025 23:16:46 (18 hours ago), resolved 23 Jul 2025 02:52:35 (15 hours ago)
    Incident without Impact
    Resolved
    Login service
    Search communication history
    View communication history
    Access practice and client reports
    Access STP reports
    More...

    We are aware of service degradation to our online services for some users. We are investigating the cause as a priority. We apologise for the inconvenience and thank you for your continued patience during this time.

    Access super clearing house
    Wed 16
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    Tue 22
    now
    Online services for agents - degradation
    Started 20 Jul 2025 08:07:27 (3 days ago), resolved 20 Jul 2025 10:25:12 (3 days ago)
    Incident without Impact
    Resolved
    Login service
    Search communication history
    View communication history
    Access practice and client reports
    Access STP reports
    More...

    We are aware of intermittent problems with a number of online services, and we are investigating the cause as a priority. We apologise for the inconvenience and thank you for your continued patience during this time.

    Online Services degradation
    Started 22 Jul 2025 23:16:46 (18 hours ago), resolved 23 Jul 2025 02:52:35 (15 hours ago)
    Incident without Impact
    Resolved
    Login service
    Search communication history
    View communication history
    Access practice and client reports
    Access STP reports
    More...

    We are aware of service degradation to our online services for some users. We are investigating the cause as a priority. We apologise for the inconvenience and thank you for your continued patience during this time.

    Add or remove clients
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    now
    Online services for agents - degradation
    Started 20 Jul 2025 08:07:27 (3 days ago), resolved 20 Jul 2025 10:25:12 (3 days ago)
    Incident without Impact
    Resolved
    Login service
    Search communication history
    View communication history
    Access practice and client reports
    Access STP reports
    More...

    We are aware of intermittent problems with a number of online services, and we are investigating the cause as a priority. We apologise for the inconvenience and thank you for your continued patience during this time.

    Online Services degradation
    Started 22 Jul 2025 23:16:46 (18 hours ago), resolved 23 Jul 2025 02:52:35 (15 hours ago)
    Incident without Impact
    Resolved
    Login service
    Search communication history
    View communication history
    Access practice and client reports
    Access STP reports
    More...

    We are aware of service degradation to our online services for some users. We are investigating the cause as a priority. We apologise for the inconvenience and thank you for your continued patience during this time.

    Update client details
    Wed 16
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    Tue 22
    now
    Online services for agents - degradation
    Started 20 Jul 2025 08:07:27 (3 days ago), resolved 20 Jul 2025 10:25:12 (3 days ago)
    Incident without Impact
    Resolved
    Login service
    Search communication history
    View communication history
    Access practice and client reports
    Access STP reports
    More...

    We are aware of intermittent problems with a number of online services, and we are investigating the cause as a priority. We apologise for the inconvenience and thank you for your continued patience during this time.

    Online Services degradation
    Started 22 Jul 2025 23:16:46 (18 hours ago), resolved 23 Jul 2025 02:52:35 (15 hours ago)
    Incident without Impact
    Resolved
    Login service
    Search communication history
    View communication history
    Access practice and client reports
    Access STP reports
    More...

    We are aware of service degradation to our online services for some users. We are investigating the cause as a priority. We apologise for the inconvenience and thank you for your continued patience during this time.

    View\Lodge activity statements
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    now
    Online services for agents - degradation
    Started 20 Jul 2025 08:07:27 (3 days ago), resolved 20 Jul 2025 10:25:12 (3 days ago)
    Incident without Impact
    Resolved
    Login service
    Search communication history
    View communication history
    Access practice and client reports
    Access STP reports
    More...

    We are aware of intermittent problems with a number of online services, and we are investigating the cause as a priority. We apologise for the inconvenience and thank you for your continued patience during this time.

    Online Services degradation
    Started 22 Jul 2025 23:16:46 (18 hours ago), resolved 23 Jul 2025 02:52:35 (15 hours ago)
    Incident without Impact
    Resolved
    Login service
    Search communication history
    View communication history
    Access practice and client reports
    Access STP reports
    More...

    We are aware of service degradation to our online services for some users. We are investigating the cause as a priority. We apologise for the inconvenience and thank you for your continued patience during this time.

    Prefill
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    now
    Online services for agents - degradation
    Started 20 Jul 2025 08:07:27 (3 days ago), resolved 20 Jul 2025 10:25:12 (3 days ago)
    Incident without Impact
    Resolved
    Login service
    Search communication history
    View communication history
    Access practice and client reports
    Access STP reports
    More...

    We are aware of intermittent problems with a number of online services, and we are investigating the cause as a priority. We apologise for the inconvenience and thank you for your continued patience during this time.

    Online Services degradation
    Started 22 Jul 2025 23:16:46 (18 hours ago), resolved 23 Jul 2025 02:52:35 (15 hours ago)
    Incident without Impact
    Resolved
    Login service
    Search communication history
    View communication history
    Access practice and client reports
    Access STP reports
    More...

    We are aware of service degradation to our online services for some users. We are investigating the cause as a priority. We apologise for the inconvenience and thank you for your continued patience during this time.

    On Demand Reports
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    Online services for agents - degradation
    Started 20 Jul 2025 08:07:27 (3 days ago), resolved 20 Jul 2025 10:25:12 (3 days ago)
    Incident without Impact
    Resolved
    Login service
    Search communication history
    View communication history
    Access practice and client reports
    Access STP reports
    More...

    We are aware of intermittent problems with a number of online services, and we are investigating the cause as a priority. We apologise for the inconvenience and thank you for your continued patience during this time.

    Online Services degradation
    Started 22 Jul 2025 23:16:46 (18 hours ago), resolved 23 Jul 2025 02:52:35 (15 hours ago)
    Incident without Impact
    Resolved
    Login service
    Search communication history
    View communication history
    Access practice and client reports
    Access STP reports
    More...

    We are aware of service degradation to our online services for some users. We are investigating the cause as a priority. We apologise for the inconvenience and thank you for your continued patience during this time.