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Active Incidents

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Recently Resolved Incidents

FreshBooks - FreshBot not working
Started 24 Oct 2025 14:49:49 (4 days ago), resolved 24 Oct 2025 15:13:52 (4 days ago)
Incident without Impact
Resolved
FreshBooks

There’s currently an issue with our support chat tool on FreshBooks. We've confirmed the issue is on our vendor's side and while we wait for updates, customers will be unable to use our chat tool to contact us. Instead, please reach out to [email protected] or 1-866-303-6061.

FreshBooks Outage Survival Guide

A step-by-step guide to help you survive a FreshBooks outage
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    FreshBooks Components

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    FreshBooks

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    FreshBooks - FreshBot not working
    Started 24 Oct 2025 14:49:49 (4 days ago), resolved 24 Oct 2025 15:13:52 (4 days ago)
    Incident without Impact
    Resolved
    FreshBooks

    There’s currently an issue with our support chat tool on FreshBooks. We've confirmed the issue is on our vendor's side and while we wait for updates, customers will be unable to use our chat tool to contact us. Instead, please reach out to [email protected] or 1-866-303-6061.

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    FreshBooks Free Invoice Creator

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