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Npay status is Operational
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Active Incidents
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Recently Resolved Incidents
We have identified an issue affecting the settlement of American Express (Amex) card transactions processed through our Nets Finland acquirer on October 6th.
A settlement file covering transactions from that day was rejected during processing. As a result, payouts for the affected transactions are delayed until the file has been corrected and resubmitted.
We are actively working on resubmitting the file. We will provide an update once payouts have been confirmed as processed.
Affected transactions: Amex card transactions, Nets Finland acquirer, October 6th Impact: Delayed settlement payouts; no transactions are lost
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Npay Payment Backend
We have identified an issue affecting the settlement of American Express (Amex) card transactions processed through our Nets Finland acquirer on October 6th.
A settlement file covering transactions from that day was rejected during processing. As a result, payouts for the affected transactions are delayed until the file has been corrected and resubmitted.
We are actively working on resubmitting the file. We will provide an update once payouts have been confirmed as processed.
Affected transactions: Amex card transactions, Nets Finland acquirer, October 6th Impact: Delayed settlement payouts; no transactions are lost