Npay status is Partially Degraded Service

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Active Incidents

Settlements delayed for June 27th 2026 Amex transactions for Nets Finland acquiring
Started 29 Jun 2026 09:11:09 (3 days ago), still ongoing
Minor Incident
Investigating
Payment Backend

We are experiencing a settlement file processing failure affecting Amex transactions for Nets Finland acquiring on June 27, 2026. As a result, settlements for that day's Amex transactions will be delayed until the settlement file has been successfully processed.

Our teams are working to resolve the issue as quickly as possible and restore normal processing. No action is required from merchants at this time. We will provide an update as soon as processing has resumed.

Please note that Amex transactions processed through Nets Denmark are not affected and have been processed according to the normal settlement schedule. This issue is limited to Amex transactions for Nets Finland acquiring on June 27, 2026, and does not affect any other card schemes.

We apologize for the delay and appreciate your patience while we work to resolve this issue.

Recently Resolved Incidents

A test incident
Started 26 Jun 2026 14:51:13 (6 days ago), resolved 26 Jun 2026 17:25:42 (5 days ago)
Incident without Impact
Resolved
Online tools

This is just a test

Npay Outage Survival Guide

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    Npay Components

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    Settlements delayed for June 27th 2026 Amex transactions for Nets Finland acquiring
    Started 29 Jun 2026 09:11:09 (3 days ago), still ongoing
    Minor Incident
    Investigating
    Payment Backend

    We are experiencing a settlement file processing failure affecting Amex transactions for Nets Finland acquiring on June 27, 2026. As a result, settlements for that day's Amex transactions will be delayed until the settlement file has been successfully processed.

    Our teams are working to resolve the issue as quickly as possible and restore normal processing. No action is required from merchants at this time. We will provide an update as soon as processing has resumed.

    Please note that Amex transactions processed through Nets Denmark are not affected and have been processed according to the normal settlement schedule. This issue is limited to Amex transactions for Nets Finland acquiring on June 27, 2026, and does not affect any other card schemes.

    We apologize for the delay and appreciate your patience while we work to resolve this issue.

    Npay Terminal management

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    Npay Online tools

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    A test incident
    Started 26 Jun 2026 14:51:13 (6 days ago), resolved 26 Jun 2026 17:25:42 (5 days ago)
    Incident without Impact
    Resolved
    Online tools

    This is just a test

    Npay eCommerce

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    Npay Acquirer Connections

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