Xero status is Operational

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Bank Reconciliation
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Reporting
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Xero HQ
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

No active incidents

Recently Resolved Incidents

Global: Bank Feeds - Some users are unable to connect or refresh bank feeds
Started 16 Jan 2025 21:56:37 (1 day ago), resolved 17 Jan 2025 02:18:36 (1 day ago)
Major Incident
Resolved
Bank Reconciliation

We are aware some customers trying to connect or manually refresh Yodlee bank feeds are experiencing errors. Our team is investigating this with urgency.

Status Last Reviewed: 10:32pm

Global: Xero HQ - Some users are receiving errors when trying to send or sign documents via eSign
Started 15 Jan 2025 03:33:34 (3 days ago), resolved 15 Jan 2025 04:32:12 (3 days ago)
Minor Incident
Resolved
Xero HQ

We are aware some customers trying to send or sign documents in Xero HQ are experiencing errors. We are working with Adobe to resolve this issue as soon as possible.

Status Last Reviewed: 3.32 am UTC

Global: Reporting - Some customers experienced errors attempting to access report templates
Started 15 Jan 2025 03:56:20 (3 days ago), resolved 15 Jan 2025 03:56:20 (3 days ago)
Incident without Impact
Resolved
Reporting

Our team has resolved the issue impacting customers trying to access report templates in Reporting.

A product release caused report templates to become unavailable, and we rolled back the release to resolve the issue. We apologise for any inconvenience this has caused.

Xero Outage Survival Guide

A step-by-step guide to help you survive a Xero outage
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    Xero Components

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    Xero Platform and Settings

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    Core Xero Products

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    Expenses
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    Invoicing, Bills & Quotes
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    Bank Reconciliation
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    Wed 15
    Thu 16
    Fri 17
    now
    Global: Bank Feeds - Some users are unable to connect or refresh bank feeds
    Started 16 Jan 2025 21:56:37 (1 day ago), resolved 17 Jan 2025 02:18:36 (1 day ago)
    Major Incident
    Resolved
    Bank Reconciliation

    We are aware some customers trying to connect or manually refresh Yodlee bank feeds are experiencing errors. Our team is investigating this with urgency.

    Status Last Reviewed: 10:32pm

    Reporting
    Sat 11
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    Mon 13
    Tue 14
    Wed 15
    Thu 16
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    now
    Global: Reporting - Some customers experienced errors attempting to access report templates
    Started 15 Jan 2025 03:56:20 (3 days ago), resolved 15 Jan 2025 03:56:20 (3 days ago)
    Incident without Impact
    Resolved
    Reporting

    Our team has resolved the issue impacting customers trying to access report templates in Reporting.

    A product release caused report templates to become unavailable, and we rolled back the release to resolve the issue. We apologise for any inconvenience this has caused.

    Products and services
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    Projects
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    Fixed Assets
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    Contacts
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    Files
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    now

    Xero America - Regional Products

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    now
    Tax Reporting - Sales Tax & 1099
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    Inventory Plus
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    Xero Asia - Regional Products

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    Tax Reporting - Singapore GST
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    Xero Australia - Regional Products

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    Tax Reporting - BAS, TPAR
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    AU Payroll
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    Xero Canada - Regional Products

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    Tax Reporting - Canadian GST & HST
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    Xero New Zealand - Regional Products

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    Tax Reporting - NZ GST
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    NZ Payroll
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    now

    Xero South Africa - Regional Products

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    Tax Reporting - SA VAT
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    Xero United Kingdom - Regional Products

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    Tax Reporting - UK VAT & MTD
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    UK Payroll
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    Xero Mobile Apps

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    Xero Accounting Mobile App
    Sat 11
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    Xero Projects App
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    Xero Me
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    Xero Verify
    Sat 11
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    Xero Partner Products & Tools

    Sat 11
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    Workpapers
    Sat 11
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    now
    Xero Practice Manager (XPM)
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    Xero HQ
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    Global: Xero HQ - Some users are receiving errors when trying to send or sign documents via eSign
    Started 15 Jan 2025 03:33:34 (3 days ago), resolved 15 Jan 2025 04:32:12 (3 days ago)
    Minor Incident
    Resolved
    Xero HQ

    We are aware some customers trying to send or sign documents in Xero HQ are experiencing errors. We are working with Adobe to resolve this issue as soon as possible.

    Status Last Reviewed: 3.32 am UTC

    Xero Tax (AU)
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    Xero Tax (NZ)
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    now
    Xero Tax (UK)
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    Xero Central

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    Xero Go

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    Xero Hubdoc

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    Xero WorkflowMax

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    Xero Alternatives

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    United States
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    Inclement weather watch
    Started 6 Jan 2025 16:31:17 (12 days ago), still ongoing
    Incident without Impact
    Monitoring
    United States
    United States
    United States

    We are closely monitoring the inclement weather impacting central and eastern US. Be aware as the storm progresses you may experience delays in getting assistance. We apologize for inconvenience.

    Inclement weather watch
    Started 6 Jan 2025 16:32:50 (12 days ago), still ongoing
    Incident without Impact
    Investigating
    United States
    United States
    United States

    We are closely monitoring the inclement weather impacting central and eastern US. Be aware as the storm progresses you may experience delays in getting assistance. We apologize for the inconvenience.

    United States
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    now
    Inclement weather watch
    Started 6 Jan 2025 16:31:17 (12 days ago), still ongoing
    Incident without Impact
    Monitoring
    United States
    United States
    United States

    We are closely monitoring the inclement weather impacting central and eastern US. Be aware as the storm progresses you may experience delays in getting assistance. We apologize for inconvenience.

    Inclement weather watch
    Started 6 Jan 2025 16:32:50 (12 days ago), still ongoing
    Incident without Impact
    Investigating
    United States
    United States
    United States

    We are closely monitoring the inclement weather impacting central and eastern US. Be aware as the storm progresses you may experience delays in getting assistance. We apologize for the inconvenience.

    See all
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    SB US2
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    FCM Sandbox Webservers - Rolling Restart
    Started 22 Oct 2024 04:21:49 (3 months ago), still ongoing
    Maintenance
    Monitoring
    SB US2
    SB EU1
    SB NA3
    SB US3
    SB EU3
    More...

    Blackline will be conducting a sequential restart of our Sandbox web servers. There is no expected service interruption, however users sessions may expire and will be able to immediately login.

    SB EU1
    Sat 11
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    now
    FCM Sandbox Webservers - Rolling Restart
    Started 22 Oct 2024 04:21:49 (3 months ago), still ongoing
    Maintenance
    Monitoring
    SB US2
    SB EU1
    SB NA3
    SB US3
    SB EU3
    More...

    Blackline will be conducting a sequential restart of our Sandbox web servers. There is no expected service interruption, however users sessions may expire and will be able to immediately login.

    See all