Xero status is Operational

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Tax Reporting - BAS, TPAR
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now
AU Payroll
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Tax Reporting - UK VAT & MTD
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US Payroll, powered by Gusto
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Last updated 1 minute ago from official status page. Learn more

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Active Incidents

No active incidents

Recently Resolved Incidents

Degraded Performance: US Payroll (Powered by Gusto)
Started 1 Oct 2026 21:36:59 (11 hours ago), resolved 2 Oct 2026 00:30:19 (8 hours ago)
Minor Incident
Resolved
US Payroll, powered by Gusto

We're aware that some US customers may experience slowness when using US Payroll in Xero due to an issue on Gusto's side. Gusto is currently investigating and working on a fix. We'll provide an update as soon as we can.

Degraded Performance: US Payroll (Powered by Gusto)
Started 29 Sep 2026 20:57:42 (2 days ago), resolved 30 Sep 2026 03:36:05 (2 days ago)
Minor Incident
Resolved
US Payroll, powered by Gusto

We're aware that some customers may experience errors when accessing Jobs and Contractors using US Payroll in Xero due to an issue on Gusto's side. Gusto have identified the cause and currently working on a fix.

UK: HMRC connected services
Started 29 Sep 2026 13:33:23 (3 days ago), resolved 29 Sep 2026 14:32:36 (3 days ago)
Minor Incident
Resolved
Tax Reporting - UK VAT & MTD

HMRC have let us know they're having an issue with their services. We have confirmed that this is impacting MTD IT and MTD VAT but may be impacting other services too. We will update as we receive more information from HMRC.

US: Payroll (Powered by Gusto) - customers will be unable to access US Payroll in Xero
Started 28 Sep 2026 20:32:03 (4 days ago), resolved 28 Sep 2026 21:23:14 (3 days ago)
Critical Incident
Resolved
US Payroll, powered by Gusto

We're aware that customers are currently unable to access US Payroll in Xero, due to an issue on Gusto's side. Our Product Team is working with Gusto to restore service. This is our top priority and we will update you as soon as we can.

ATO services may be unavailable
Started 28 Sep 2026 00:03:24 (4 days ago), resolved 28 Sep 2026 00:28:57 (4 days ago)
Major Incident
Resolved
Tax Reporting - BAS, TPAR
AU Payroll

Our team are aware of an issue with the ATO where customers cannot file tax returns or STP filings. We are monitoring the outage and will work to keep you update as the ATO works to resolve the issue.

UK: HMRC connected services (Corporate Tax, Personal Tax, Partnership Tax, MTD IT and MTD VAT)
Started 23 Sep 2026 13:16:15 (9 days ago), resolved 25 Sep 2026 12:52:21 (7 days ago)
Minor Incident
Resolved
Tax Reporting - UK VAT & MTD

We're aware that the issue with HMRC services is affecting Corporate Tax, Personal Tax, Partnership Tax, MTD IT and MTD VAT. Some products are unavailable, responding more slowly than usual, or not updating their status. This is due to an issue with HMRC and HMRC have confirmed they are investigating.

Xero Outage Survival Guide

A step-by-step guide to help you survive a Xero outage
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    Xero Components

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    Xero Platform and Settings

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    Core Xero Products

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    now
    Expenses
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    Thu 1
    now
    Invoicing, Bills & Quotes
    Fri 25
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    Thu 1
    now
    Bank Reconciliation
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    Thu 1
    now
    Reporting
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    Thu 1
    now
    Products and services
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    Thu 1
    now
    Projects
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    Thu 1
    now
    Fixed Assets
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    Thu 1
    now
    Contacts
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    Thu 1
    now
    Files
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    Wed 30
    Thu 1
    now
    Analytics powered by Syft
    Fri 25
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    Wed 30
    Thu 1
    now

    Xero Asia - Regional Products

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    Wed 30
    Thu 1
    now
    Tax Reporting - Singapore GST
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    Thu 1
    now

    Xero Australia - Regional Products

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    Thu 1
    now
    Tax Reporting - BAS, TPAR
    Fri 25
    Sat 26
    Sun 27
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    Tue 29
    Wed 30
    Thu 1
    now
    ATO services may be unavailable
    Started 28 Sep 2026 00:03:24 (4 days ago), resolved 28 Sep 2026 00:28:57 (4 days ago)
    Major Incident
    Resolved
    Tax Reporting - BAS, TPAR
    AU Payroll

    Our team are aware of an issue with the ATO where customers cannot file tax returns or STP filings. We are monitoring the outage and will work to keep you update as the ATO works to resolve the issue.

    AU Payroll
    Fri 25
    Sat 26
    Sun 27
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    Thu 1
    now
    ATO services may be unavailable
    Started 28 Sep 2026 00:03:24 (4 days ago), resolved 28 Sep 2026 00:28:57 (4 days ago)
    Major Incident
    Resolved
    Tax Reporting - BAS, TPAR
    AU Payroll

    Our team are aware of an issue with the ATO where customers cannot file tax returns or STP filings. We are monitoring the outage and will work to keep you update as the ATO works to resolve the issue.

    Xero Canada - Regional Products

    Fri 25
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    Wed 30
    Thu 1
    now
    Tax Reporting - Canadian GST & HST
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    Wed 30
    Thu 1
    now

    Xero New Zealand - Regional Products

    Fri 25
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    Tue 29
    Wed 30
    Thu 1
    now
    Tax Reporting - NZ GST
    Fri 25
    Sat 26
    Sun 27
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    Wed 30
    Thu 1
    now
    NZ Payroll
    Fri 25
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    Thu 1
    now

    Xero South Africa - Regional Products

    Fri 25
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    Wed 30
    Thu 1
    now
    Tax Reporting - SA VAT
    Fri 25
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    Thu 1
    now

    Xero United Kingdom - Regional Products

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    Wed 30
    Thu 1
    now
    Tax Reporting - UK VAT & MTD
    Fri 25
    Sat 26
    Sun 27
    Mon 28
    Tue 29
    Wed 30
    Thu 1
    now
    UK: HMRC connected services (Corporate Tax, Personal Tax, Partnership Tax, MTD IT and MTD VAT)
    Started 23 Sep 2026 13:16:15 (9 days ago), resolved 25 Sep 2026 12:52:21 (7 days ago)
    Minor Incident
    Resolved
    Tax Reporting - UK VAT & MTD

    We're aware that the issue with HMRC services is affecting Corporate Tax, Personal Tax, Partnership Tax, MTD IT and MTD VAT. Some products are unavailable, responding more slowly than usual, or not updating their status. This is due to an issue with HMRC and HMRC have confirmed they are investigating.

    UK: HMRC connected services
    Started 29 Sep 2026 13:33:23 (3 days ago), resolved 29 Sep 2026 14:32:36 (3 days ago)
    Minor Incident
    Resolved
    Tax Reporting - UK VAT & MTD

    HMRC have let us know they're having an issue with their services. We have confirmed that this is impacting MTD IT and MTD VAT but may be impacting other services too. We will update as we receive more information from HMRC.

    UK Payroll
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    Thu 1
    now

    Xero United States - Regional Products

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    Thu 1
    now
    Tax Reporting - Sales Tax & 1099
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    Thu 1
    now
    Inventory Plus
    Fri 25
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    Thu 1
    now
    US Payroll, powered by Gusto
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    Sun 27
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    Tue 29
    Wed 30
    Thu 1
    now
    US: Payroll (Powered by Gusto) - customers will be unable to access US Payroll in Xero
    Started 28 Sep 2026 20:32:03 (4 days ago), resolved 28 Sep 2026 21:23:14 (3 days ago)
    Critical Incident
    Resolved
    US Payroll, powered by Gusto

    We're aware that customers are currently unable to access US Payroll in Xero, due to an issue on Gusto's side. Our Product Team is working with Gusto to restore service. This is our top priority and we will update you as soon as we can.

    Degraded Performance: US Payroll (Powered by Gusto)
    Started 29 Sep 2026 20:57:42 (2 days ago), resolved 30 Sep 2026 03:36:05 (2 days ago)
    Minor Incident
    Resolved
    US Payroll, powered by Gusto

    We're aware that some customers may experience errors when accessing Jobs and Contractors using US Payroll in Xero due to an issue on Gusto's side. Gusto have identified the cause and currently working on a fix.

    Degraded Performance: US Payroll (Powered by Gusto)
    Started 1 Oct 2026 21:36:59 (11 hours ago), resolved 2 Oct 2026 00:30:19 (8 hours ago)
    Minor Incident
    Resolved
    US Payroll, powered by Gusto

    We're aware that some US customers may experience slowness when using US Payroll in Xero due to an issue on Gusto's side. Gusto is currently investigating and working on a fix. We'll provide an update as soon as we can.

    Xero Mobile Apps

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    Xero Accounting Mobile App
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    Xero Projects App
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    Xero Me
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    Xero Verify
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    Xero Partner Products & Tools

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    Workpapers
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    Xero Practice Manager (XPM)
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    Xero HQ
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    Xero Tax (AU)
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    Xero Tax (NZ)
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    Xero Go

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    Xero Tax (UK)
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    Xero Central

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    Xero WorkflowMax

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    Xero Hubdoc

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