Xero status is Operational

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Analytics powered by Syft
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UK Payroll
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Xero Central

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Last updated 1 minute ago from official status page. Learn more

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Active Incidents

No active incidents

Recently Resolved Incidents

Global: Salesforce is currently experiencing a major service disruption impacting multiple instances across all regions, we're aware that some customers are currently unable to raise cases, contact support, use in-app help or access Xero Central
Started 16 Sep 2026 08:49:12 (5 days ago), resolved 16 Sep 2026 15:12:48 (5 days ago)
Major Incident
Resolved
Xero Central

Salesforce is currently experiencing a major service disruption impacting multiple instances across all regions, we're aware that some customers are currently unable to raise cases, contact support, use in-app help or access Xero Central. We're investigating this with Salesforce as a priority. Please note, this does not impact your access to the Xero platform.

Our teams are actively monitoring the situation. We are in direct contact with Salesforce, who are treating this as a critical incident and working to restore services as quickly as possible. We will share further updates as the situation develops.

UK: Delay with processing HMRC connected services (CIS, Corporate Tax, Personal Tax, Partnership Tax, Payroll)
Started 14 Sep 2026 15:08:21 (7 days ago), resolved 15 Sep 2026 13:43:29 (6 days ago)
Minor Incident
Resolved
UK Payroll

We're aware that UK customers using CIS, Personal tax, Partnership Tax, Payroll and Corporation tax may experience a delay in filings processing. This is due to our systems receiving errors from HMRC's services. We have contacted HMRC for assistance.

Global: Syft Native Budget and Cashflow Manager - Error when accessing Native Budget and Cashflow Manager
Started 15 Sep 2026 03:29:22 (6 days ago), resolved 15 Sep 2026 03:45:20 (6 days ago)
Major Incident
Resolved
Analytics powered by Syft

We are aware of an issue where customers trying to access Native Budget and Cashflow Manager in Reporting receive an error. Our team is investigating this with urgency.

Xero Outage Survival Guide

A step-by-step guide to help you survive a Xero outage
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    Xero Components

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    Xero Platform and Settings

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    Core Xero Products

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    Expenses
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    Invoicing, Bills & Quotes
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    Bank Reconciliation
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    Reporting
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    Products and services
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    Projects
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    Fixed Assets
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    Contacts
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    Files
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    Analytics powered by Syft
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    Global: Syft Native Budget and Cashflow Manager - Error when accessing Native Budget and Cashflow Manager
    Started 15 Sep 2026 03:29:22 (6 days ago), resolved 15 Sep 2026 03:45:20 (6 days ago)
    Major Incident
    Resolved
    Analytics powered by Syft

    We are aware of an issue where customers trying to access Native Budget and Cashflow Manager in Reporting receive an error. Our team is investigating this with urgency.

    Xero Asia - Regional Products

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    Tax Reporting - Singapore GST
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    Xero Australia - Regional Products

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    Tax Reporting - BAS, TPAR
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    AU Payroll
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    Xero Canada - Regional Products

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    Tax Reporting - Canadian GST & HST
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    now

    Xero New Zealand - Regional Products

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    Tax Reporting - NZ GST
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    NZ Payroll
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    now

    Xero South Africa - Regional Products

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    Tax Reporting - SA VAT
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    Xero United Kingdom - Regional Products

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    Tax Reporting - UK VAT & MTD
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    UK Payroll
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    UK: Delay with processing HMRC connected services (CIS, Corporate Tax, Personal Tax, Partnership Tax, Payroll)
    Started 14 Sep 2026 15:08:21 (7 days ago), resolved 15 Sep 2026 13:43:29 (6 days ago)
    Minor Incident
    Resolved
    UK Payroll

    We're aware that UK customers using CIS, Personal tax, Partnership Tax, Payroll and Corporation tax may experience a delay in filings processing. This is due to our systems receiving errors from HMRC's services. We have contacted HMRC for assistance.

    Xero United States - Regional Products

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    Tax Reporting - Sales Tax & 1099
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    Inventory Plus
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    US Payroll, powered by Gusto
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    Xero Mobile Apps

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    Xero Accounting Mobile App
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    Xero Projects App
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    Xero Me
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    Xero Verify
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    Xero Partner Products & Tools

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    Workpapers
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    Xero Practice Manager (XPM)
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    Xero HQ
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    Xero Tax (AU)
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    Xero Tax (NZ)
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    Xero Go

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    Xero Tax (UK)
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    Xero Central

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    Global: Salesforce is currently experiencing a major service disruption impacting multiple instances across all regions, we're aware that some customers are currently unable to raise cases, contact support, use in-app help or access Xero Central
    Started 16 Sep 2026 08:49:12 (5 days ago), resolved 16 Sep 2026 15:12:48 (5 days ago)
    Major Incident
    Resolved
    Xero Central

    Salesforce is currently experiencing a major service disruption impacting multiple instances across all regions, we're aware that some customers are currently unable to raise cases, contact support, use in-app help or access Xero Central. We're investigating this with Salesforce as a priority. Please note, this does not impact your access to the Xero platform.

    Our teams are actively monitoring the situation. We are in direct contact with Salesforce, who are treating this as a critical incident and working to restore services as quickly as possible. We will share further updates as the situation develops.

    Xero Hubdoc

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    Xero WorkflowMax

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    Stay ahead of Xero outages
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