Xero status is Under Maintenance

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Tax Reporting - BAS, TPAR
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Xero United Kingdom - Regional Products

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Tax Reporting - UK VAT & MTD
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Xero Tax (AU)
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Last updated 1 minute ago from official status page. Learn more

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Active Incidents

No active incidents

Recently Resolved Incidents

AU: Customers are experiencing errors when using Activity Statement Prefill
Started 7 Sep 2026 23:46:12 (4 days ago), resolved 8 Sep 2026 07:07:55 (3 days ago)
Minor Incident
Resolved
Tax Reporting - BAS, TPAR

We’re aware that some customers are experiencing errors when using Activity Statement Prefill. We’re working with the ATO to identify the cause and will provide an update when we have more information.

UK: MTD IT - Some customers receiving errors
Started 7 Sep 2026 15:30:12 (4 days ago), resolved 7 Sep 2026 19:26:21 (4 days ago)
Minor Incident
Resolved
Tax Reporting - UK VAT & MTD

We are aware some UK customers trying to submit filings via MTD IT are receiving error messages. Our team is investigating this with urgency.

AU: Xero Tax - Customers won't be able to file tax returns due to an outage with ATO services.
Started 7 Sep 2026 01:49:44 (5 days ago), resolved 7 Sep 2026 04:16:17 (5 days ago)
Major Incident
Resolved
Tax Reporting - BAS, TPAR
Xero Tax (AU)

We are aware of an issue where customers cannot file tax returns or STP Fillings to ATO due to an outage with their services. Customers will be able to create tax returns but cannot file these during this time.

We are monitoring ATO for updates and we'll update you as soon as we can.

Xero Outage Survival Guide

A step-by-step guide to help you survive a Xero outage
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    Xero Components

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    Xero Platform and Settings

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    Core Xero Products

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    Expenses
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    Invoicing, Bills & Quotes
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    Bank Reconciliation
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    Reporting
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    Products and services
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    Projects
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    Fixed Assets
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    Contacts
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    Files
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    Analytics powered by Syft
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    now

    Xero Asia - Regional Products

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    now
    Tax Reporting - Singapore GST
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    now

    Xero Australia - Regional Products

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    Tax Reporting - BAS, TPAR
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    AU: Xero Tax - Customers won't be able to file tax returns due to an outage with ATO services.
    Started 7 Sep 2026 01:49:44 (5 days ago), resolved 7 Sep 2026 04:16:17 (5 days ago)
    Major Incident
    Resolved
    Tax Reporting - BAS, TPAR
    Xero Tax (AU)

    We are aware of an issue where customers cannot file tax returns or STP Fillings to ATO due to an outage with their services. Customers will be able to create tax returns but cannot file these during this time.

    We are monitoring ATO for updates and we'll update you as soon as we can.

    AU: Customers are experiencing errors when using Activity Statement Prefill
    Started 7 Sep 2026 23:46:12 (4 days ago), resolved 8 Sep 2026 07:07:55 (3 days ago)
    Minor Incident
    Resolved
    Tax Reporting - BAS, TPAR

    We’re aware that some customers are experiencing errors when using Activity Statement Prefill. We’re working with the ATO to identify the cause and will provide an update when we have more information.

    AU Payroll
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    now

    Xero Canada - Regional Products

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    now
    Tax Reporting - Canadian GST & HST
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    now

    Xero New Zealand - Regional Products

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    now
    Tax Reporting - NZ GST
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    NZ Payroll
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    now

    Xero South Africa - Regional Products

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    Tax Reporting - SA VAT
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    now

    Xero United Kingdom - Regional Products

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    Tax Reporting - UK VAT & MTD
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    Sat 5
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    now
    UK: MTD IT - Some customers receiving errors
    Started 7 Sep 2026 15:30:12 (4 days ago), resolved 7 Sep 2026 19:26:21 (4 days ago)
    Minor Incident
    Resolved
    Tax Reporting - UK VAT & MTD

    We are aware some UK customers trying to submit filings via MTD IT are receiving error messages. Our team is investigating this with urgency.

    UK Payroll
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    now

    Xero United States - Regional Products

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    Tax Reporting - Sales Tax & 1099
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    Inventory Plus
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    US Payroll, powered by Gusto
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    Xero Mobile Apps

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    Xero Accounting Mobile App
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    Xero Projects App
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    Xero Me
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    Xero Verify
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    Xero Partner Products & Tools

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    Workpapers
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    Xero Practice Manager (XPM)
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    Xero HQ
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    Xero Tax (AU)
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    AU: Xero Tax - Customers won't be able to file tax returns due to an outage with ATO services.
    Started 7 Sep 2026 01:49:44 (5 days ago), resolved 7 Sep 2026 04:16:17 (5 days ago)
    Major Incident
    Resolved
    Tax Reporting - BAS, TPAR
    Xero Tax (AU)

    We are aware of an issue where customers cannot file tax returns or STP Fillings to ATO due to an outage with their services. Customers will be able to create tax returns but cannot file these during this time.

    We are monitoring ATO for updates and we'll update you as soon as we can.

    Xero Go

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    Xero Tax (NZ)
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    Xero Tax (UK)
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    Xero Central

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    Xero WorkflowMax

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    Xero Hubdoc

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    Stay ahead of Xero outages
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