Xero status is Minor Service Outage

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Invoicing, Bills & Quotes
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Xero Australia - Regional Products

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Tax Reporting - BAS, TPAR
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Tax Reporting - UK VAT & MTD
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Xero Partner Products & Tools

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Xero Tax (AU)
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Last updated 1 minute ago from official status page. Learn more

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Active Incidents

AU: Xero Tax - Customer won't be able to file tax returns due to an outage with ATO services.
Started 7 Sep 2026 01:49:44 (34 minutes ago), still ongoing
Major Incident
Identified
Tax Reporting - BAS, TPAR
Xero Tax (AU)

We are aware of an issue where customers cannot file tax returns or STP Fillings to ATO due to an outage with their services. Customers will be able to create tax returns but cannot file these during this time.

We are monitoring ATO for updates and we'll update you as soon as we can.

Recently Resolved Incidents

UK: Tax - MTD and VAT unavailable
Started 2 Sep 2026 14:05:16 (5 days ago), resolved 2 Sep 2026 17:53:59 (4 days ago)
Critical Incident
Resolved
Tax Reporting - UK VAT & MTD

HMRC have let us know that the Making Tax Digital (MTD) and VAT service is currently unavailable. HMRC are investigating and working to resolve the issue as a priority

Global: Invoice Emails - some invoice, quote and statement emails may be delayed
Started 1 Sep 2026 03:41:28 (6 days ago), resolved 1 Sep 2026 07:05:13 (6 days ago)
Minor Incident
Resolved
Invoicing, Bills & Quotes

We are aware that customers trying to send invoices, quotes and statements from Xero are experiencing a delay in those emails being delivered. Our team is investigating this with urgency. Please note that all emails are being queued and will be sent once this issue is resolved.

Xero Outage Survival Guide

A step-by-step guide to help you survive a Xero outage
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    Xero Components

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    Xero Platform and Settings

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    Core Xero Products

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    Expenses
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    Invoicing, Bills & Quotes
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    Global: Invoice Emails - some invoice, quote and statement emails may be delayed
    Started 1 Sep 2026 03:41:28 (6 days ago), resolved 1 Sep 2026 07:05:13 (6 days ago)
    Minor Incident
    Resolved
    Invoicing, Bills & Quotes

    We are aware that customers trying to send invoices, quotes and statements from Xero are experiencing a delay in those emails being delivered. Our team is investigating this with urgency. Please note that all emails are being queued and will be sent once this issue is resolved.

    Bank Reconciliation
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    Reporting
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    Products and services
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    Projects
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    Fixed Assets
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    Contacts
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    Files
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    Analytics powered by Syft
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    Xero Asia - Regional Products

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    Tax Reporting - Singapore GST
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    Xero Australia - Regional Products

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    Tax Reporting - BAS, TPAR
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    AU: Xero Tax - Customer won't be able to file tax returns due to an outage with ATO services.
    Started 7 Sep 2026 01:49:44 (34 minutes ago), still ongoing
    Major Incident
    Identified
    Tax Reporting - BAS, TPAR
    Xero Tax (AU)

    We are aware of an issue where customers cannot file tax returns or STP Fillings to ATO due to an outage with their services. Customers will be able to create tax returns but cannot file these during this time.

    We are monitoring ATO for updates and we'll update you as soon as we can.

    AU Payroll
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    Xero Canada - Regional Products

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    Tax Reporting - Canadian GST & HST
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    Xero New Zealand - Regional Products

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    Tax Reporting - NZ GST
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    NZ Payroll
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    Xero South Africa - Regional Products

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    Tax Reporting - SA VAT
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    Xero United Kingdom - Regional Products

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    Tax Reporting - UK VAT & MTD
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    UK: Tax - MTD and VAT unavailable
    Started 2 Sep 2026 14:05:16 (5 days ago), resolved 2 Sep 2026 17:53:59 (4 days ago)
    Critical Incident
    Resolved
    Tax Reporting - UK VAT & MTD

    HMRC have let us know that the Making Tax Digital (MTD) and VAT service is currently unavailable. HMRC are investigating and working to resolve the issue as a priority

    UK Payroll
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    Xero United States - Regional Products

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    Tax Reporting - Sales Tax & 1099
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    Inventory Plus
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    US Payroll, powered by Gusto
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    Xero Mobile Apps

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    Xero Accounting Mobile App
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    Xero Projects App
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    Xero Me
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    Xero Verify
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    Xero Partner Products & Tools

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    Workpapers
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    Xero Practice Manager (XPM)
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    Xero HQ
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    Xero Tax (AU)
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    AU: Xero Tax - Customer won't be able to file tax returns due to an outage with ATO services.
    Started 7 Sep 2026 01:49:44 (34 minutes ago), still ongoing
    Major Incident
    Identified
    Tax Reporting - BAS, TPAR
    Xero Tax (AU)

    We are aware of an issue where customers cannot file tax returns or STP Fillings to ATO due to an outage with their services. Customers will be able to create tax returns but cannot file these during this time.

    We are monitoring ATO for updates and we'll update you as soon as we can.

    Xero Go

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    Xero Tax (NZ)
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    Xero Tax (UK)
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    Xero Central

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    Xero WorkflowMax

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    Xero Hubdoc

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