Xero status is Operational

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Invoicing, Bills & Quotes
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Xero Hubdoc

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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

No active incidents

Recently Resolved Incidents

Global: Invoicing - Some users are receiving errors when trying to preview or send an online invoice from Xero
Started 17 Nov 2024 21:43:22 (3 days ago), resolved 17 Nov 2024 22:27:38 (3 days ago)
Major Incident
Resolved
Invoicing, Bills & Quotes

We are aware some customers are experiencing issues when trying to access New Invoicing. Our team is investigating this with urgency.

Status Last Reviewed: 22:01pm

Global: Hubdoc - Customers experienced errors viewing documents in Hubdoc
Started 14 Nov 2024 22:36:25 (6 days ago), resolved 14 Nov 2024 22:36:25 (6 days ago)
Incident without Impact
Resolved
Hubdoc

Our team has resolved the issue impacting customers attempting to view documents in Hubdoc. This was related to a database issue, and the team are investigating further to prevent reoccurrence. We apologise for any inconvenience this caused.

Xero Outage Survival Guide

A step-by-step guide to help you survive a Xero outage
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    Xero Components

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    Xero Platform and Settings

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    Core Xero Products

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    Expenses
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    Invoicing, Bills & Quotes
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    Global: Invoicing - Some users are receiving errors when trying to preview or send an online invoice from Xero
    Started 17 Nov 2024 21:43:22 (3 days ago), resolved 17 Nov 2024 22:27:38 (3 days ago)
    Major Incident
    Resolved
    Invoicing, Bills & Quotes

    We are aware some customers are experiencing issues when trying to access New Invoicing. Our team is investigating this with urgency.

    Status Last Reviewed: 22:01pm

    Bank Reconciliation
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    Reporting
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    Products and services
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    Fixed Assets
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    Contacts
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    Files
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    Xero America - Regional Products

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    Tax Reporting - Sales Tax & 1099
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    Inventory Plus
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    Xero Asia - Regional Products

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    Tax Reporting - Singapore GST
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    Xero Australia - Regional Products

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    Tax Reporting - BAS, TPAR
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    AU Payroll
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    Xero Canada - Regional Products

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    Tax Reporting - Canadian GST & HST
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    Xero New Zealand - Regional Products

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    Tax Reporting - NZ GST
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    NZ Payroll
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    Xero South Africa - Regional Products

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    Tax Reporting - SA VAT
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    Xero United Kingdom - Regional Products

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    Tax Reporting - UK VAT & MTD
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    UK Payroll
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    Xero Mobile Apps

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    Xero Accounting Mobile App
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    Xero Projects App
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    Xero Me
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    Xero Verify
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    Xero Partner Products & Tools

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    Workpapers
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    Xero Practice Manager (XPM)
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    Xero HQ
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    Xero Tax (AU)
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    Xero Tax (NZ)
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    Xero Tax (UK)
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    Xero Go

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    Xero Central

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    Xero Hubdoc

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    Global: Hubdoc - Customers experienced errors viewing documents in Hubdoc
    Started 14 Nov 2024 22:36:25 (6 days ago), resolved 14 Nov 2024 22:36:25 (6 days ago)
    Incident without Impact
    Resolved
    Hubdoc

    Our team has resolved the issue impacting customers attempting to view documents in Hubdoc. This was related to a database issue, and the team are investigating further to prevent reoccurrence. We apologise for any inconvenience this caused.

    Xero WorkflowMax

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    Xero Alternatives

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    SB US2
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    FCM Sandbox Webservers - Rolling Restart
    Started 22 Oct 2024 04:21:49 (1 month ago), still ongoing
    Maintenance
    Monitoring
    SB US2
    SB EU1
    SB NA3
    SB US3
    SB EU3
    More...

    Blackline will be conducting a sequential restart of our Sandbox web servers. There is no expected service interruption, however users sessions may expire and will be able to immediately login.

    SB EU1
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    now
    FCM Sandbox Webservers - Rolling Restart
    Started 22 Oct 2024 04:21:49 (1 month ago), still ongoing
    Maintenance
    Monitoring
    SB US2
    SB EU1
    SB NA3
    SB US3
    SB EU3
    More...

    Blackline will be conducting a sequential restart of our Sandbox web servers. There is no expected service interruption, however users sessions may expire and will be able to immediately login.

    See all