Xero Status

Resolved: We have received confirmation that Tink have now resolved the issue and our monitoring.

Creating or manually renewing bank feeds are now be available again and outstanding transactions have imported.

Identified: We are aware that one of our third party providers is currently experiencing an outage which is impacting UK, Ireland and some EU open banking customers from creating or manually renewing their bank feeds. Customers may also experience delays on any imported transactions.

This is our top priority and we will update you as soon as we can.

Status Last Reviewed: 13:58 UTC

Resolved: Our team has resolved the issue impacting some UK customers trying to load filings in UK Tax. We apologise for any inconvenience this has caused.

Our technical team identified this was caused by database related issues and our team restored service.

Please note that the affected components for this incident were "Xero Partner Products & Tools > Xero Tax (UK)" and not "United Kingdom - Regional Products - Tax Reporting - UK VAT & MTD" as reported during the incident.

Investigating: We know some customers are still experiencing slowness when trying to load filings in Xero Tax for Corporation Tax or filing Statutory accounts. Our technical teams are continuing to work hard to resolve the issue and we apologise for the inconvenience caused.

For those only needing to file accounts you can try our new offering as an alternative : https://central.xero.com/s/article/Generate-incorporated-accounts#Startanewfiling

Investigating: We are aware some UK customers are experiencing slowness or errors when loading filings in UK Tax. Our team is investigating this with urgency.