NCR Aloha Status
Real-time updates of NCR Aloha issues and outages
NCR Aloha status is Under Maintenance
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NCR Aloha North America
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Aloha Insight-US
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Aloha Loyalty-US
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Aloha Stored Value-US
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Silver Essentials-US
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Active Incidents
No active incidents
Recently Resolved Incidents
Red Cloud on Silver Essentials for Android
Started 6 Nov 2025 14:23:20 (6 days ago), resolved 6 Nov 2025 16:31:02 (6 days ago)
Minor Incident
Resolved
Silver Essentials-US
We are receiving reports of users noticing a red cloud on their Silver Essentials POS running on Android. Upstream and downstream connections to the POS are currently affected. You can expect that your chages in the Back Office will not download to the POS as well as transactions not uploading to the Back Office. Reporting will be affected until issue is resolved. Payments processing is functioning without issues.
Teams have gathered and are investigating.
We apologize for any inconvenience this service disruption may have caused. If you have any related issues, please contact us at 877-270-3475, email us at: [email protected] or chat via Back Office.
NCR Aloha Outage Survival Guide
A step-by-step guide to help you survive a NCR Aloha outage
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NCR Aloha Components
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NCR Aloha North America
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Aloha Cloud POS-US
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Aloha Insight-US
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Aloha Keyless Licensing-US
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Aloha Loyalty-US
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Aloha Stored Value-US
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Aloha Update-US
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Cloud Connect-US
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Command Center-US
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Command Center WebOrder-US
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Configuration Center-US
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Configuration Center API-US
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Customer Voice-US
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Digital Ordering-US
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Hospitality Data Platform-US
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Intelligent Kitchen-US
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Mercury-US
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Mobile Pay-US
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Mobile Pay API-US
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NCR Back Office (NBO)-US
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NCR Console-US
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NCR Pay API-US
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NCR Secure Pay-US
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NCR Virtual POS-US
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NSS Event Logger-US
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Online Ordering Classic-US
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Online Ordering API-US
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Ordering Essentials-US
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Pulse API-US
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Pulse Realtime-US
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Pulse Silver-US
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Pulse Realtime API-US
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Pulse Streaming-US
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Radiant POS Management-US
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Restaurant Guard Audit-US
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Silver Back Office-US
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Silver Commerce-US
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Silver Console-US
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Silver Essentials-US
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Red Cloud on Silver Essentials for Android
Started 6 Nov 2025 14:23:20 (6 days ago), resolved 6 Nov 2025 16:31:02 (6 days ago)
Minor Incident
Resolved
Silver Essentials-US
We are receiving reports of users noticing a red cloud on their Silver Essentials POS running on Android. Upstream and downstream connections to the POS are currently affected. You can expect that your chages in the Back Office will not download to the POS as well as transactions not uploading to the Back Office. Reporting will be affected until issue is resolved. Payments processing is functioning without issues.
Teams have gathered and are investigating.
We apologize for any inconvenience this service disruption may have caused. If you have any related issues, please contact us at 877-270-3475, email us at: [email protected] or chat via Back Office.
Silver Momentum-US
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Silver Pro Restaurant-US
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Vitalcast / Digital Menu Boards-US
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NCR Aloha Europe
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Aloha Insight-EU
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Aloha Loyalty-EU
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Aloha Stored Value-EU
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Cloud Connect-EU
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Command Center-EU
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Command Center WebOrder-EU
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Configuration Center-EU
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Configuration Center API-EU
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Online Ordering Classic-EU
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Online Ordering API-EU
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Ordering Essentials-EU
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Silver Back Office-EU
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Silver Commerce-EU
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Silver Essentials-EU
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Silver Momentum-EU
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Hospitality Data Platform-EU
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NCR Aloha Asia Pacific
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Aloha Insight-APAC
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Aloha Loyalty-APAC
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Aloha Stored Value-APAC
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Cloud Connect-APAC
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Command Center-APAC
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Command Center WebOrder-APAC
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Configuration Center-APAC
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Configuration Center API-APAC
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Online Ordering Classic-APAC
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Online Ordering API-APAC
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Ordering Essentials-APAC
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Hospitality Data Platform-APAC
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NCR Aloha China
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Aloha Insight-China
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Aloha Loyalty-China
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Aloha Stored Value-China
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Command Center-China
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Configuration Center-China
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Configuration Center API-China
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NCR Back Office (NBO)-China
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