NCR Aloha Status

Investigating: This release includes sending stored value card number as an alternate Id for loyalty account location, and changes to support Level I data processing in Connected Payments. expected-downtime: 0 minutes

Investigating: This release includes new Web Admin company setting to hide or display manual application of consumer marketing reward dollars. expected-downtime: 0 minutes

Resolved: Dear Valued Clients,

Thank you for your patience, services have been restored.

Update on Service Disruption: We experienced a temporary issue affecting Command Center degradation in the NAMER region.

Resolved: Our monitoring systems alerted us, leading to immediate resolution efforts. Services are now fully restored.

Follow-Up: We're conducting a root cause analysis to ensure this doesn't recur. Details will be shared as they become available.

Thank You: We understand the critical role our services play in your operations and appreciate you as our customer. Thank you for your continued trust in NCR Voyix. Please contact us with any questions or concerns.

We’re in this together, The NCR Voyix Team

Monitoring: Dear Valued Clients,

Thank you for your patience, we are still monitoring this issue.

Update on Service Disruption: We experienced a temporary issue affecting Command Center degradation in the NAMER region.

Monitoring: Our monitoring systems alerted us, leading to immediate resolution efforts. Services are now restored, and we are currently monitoring the issue.

Follow-Up: We're currently still conducting a root cause analysis to ensure this doesn't recur. Details will be shared as they become available.

Thank You: We understand the critical role our services play in your operations and appreciate you as our customer. Thank you for your continued trust in NCR Voyix. Please contact us with any questions or concerns.

We’re on this, The NCR Voyix Team

Monitoring: Dear Valued Clients,

Thank you for your patience, we are still monitoring this issue.

Update on Service Disruption: We experienced a temporary issue affecting Command Center degradation in the NAMER region.

Monitoring: Our monitoring systems alerted us, leading to immediate resolution efforts. Services are now restored, and we are currently monitoring the issue.

Follow-Up: We're currently still conducting a root cause analysis to ensure this doesn't recur. Details will be shared as they become available.

Thank You: We understand the critical role our services play in your operations and appreciate you as our customer. Thank you for your continued trust in NCR Voyix. Please contact us with any questions or concerns.

We’re on this, The NCR Voyix Team

Monitoring: Dear Valued Clients,

Thank you for your patience, we are still monitoring this issue.

Update on Service Disruption: We experienced a temporary issue affecting Command Center degradation in the NAMER region.

Monitoring: Our monitoring systems alerted us, leading to immediate resolution efforts. Services are now restored, and we are currently monitoring the issue.

Follow-Up: We're currently still conducting a root cause analysis to ensure this doesn't recur. Details will be shared as they become available.

Thank You: We understand the critical role our services play in your operations and appreciate you as our customer. Thank you for your continued trust in NCR Voyix. Please contact us with any questions or concerns.

We’re on this, The NCR Voyix Team

Monitoring: Dear Valued Clients,

Thank you for your patience, we are currently monitoring the issues.

Update on Service Disruption: We experienced a temporary issue affecting Command Center degradation in the NAMER region.

Monitoring: Our monitoring systems alerted us, leading to immediate resolution efforts. Services are now restored, and we are currently monitoring the issue.

Follow-Up: We're conducting a root cause analysis to ensure this doesn't recur. Details will be shared as they become available.

Thank You: We understand the critical role our services play in your operations and appreciate you as our customer. Thank you for your continued trust in NCR Voyix. Please contact us with any questions or concerns.

We’re on this, The NCR Voyix Team

Resolved: This incident has been resolved.

Investigating: This release includes improvements to Digital Ordering Portal, Connected Payments level 1 data processing, guest checkout, system updates, and routine bug fixes. expected-downtime: 0 minutes