NCR Aloha Status
Real-time updates of NCR Aloha issues and outages
NCR Aloha status is Operational
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Digital Ordering-US
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Online Ordering API-US
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Active Incidents
0623-NCR Voyix Online Ordering-North America-Release-25.1.2 #13375
Started 19 Jun 2025 15:25:48 (3 days ago), still ongoing
Incident without Impact
Investigating
Online Ordering API-US
This release includes support for alternative loyalty account lookup via stored value card number and support for Level I Data processing for Connected Payments. Expected downtime: 0 minutes
0612-NCRVoyix Online Ordering-North America-Release-25.1.2 #13227
Started 10 Jun 2025 12:11:04 (12 days ago), still ongoing
Incident without Impact
Investigating
Online Ordering API-US
This release includes sending stored value card number as an alternate Id for loyalty account location, and changes to support Level I data processing in Connected Payments. expected-downtime: 0 minutes
0528-Digital-Ordering-North America-Release-25.0.0 #13017
Started 27 May 2025 16:36:24 (26 days ago), still ongoing
Incident without Impact
Investigating
Digital Ordering-US
This release includes new Web Admin company setting to hide or display manual application of consumer marketing reward dollars. expected-downtime: 0 minutes
Recently Resolved Incidents
No recent incidents
NCR Aloha Outage Survival Guide
A step-by-step guide to help you survive a NCR Aloha outage
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NCR Aloha Components
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NCR Aloha North America
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Aloha Cloud POS-US
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Aloha Insight-US
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Aloha Keyless Licensing-US
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Aloha Loyalty-US
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Aloha Stored Value-US
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Aloha Update-US
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Cloud Connect-US
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Command Center-US
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Command Center WebOrder-US
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Configuration Center-US
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Configuration Center API-US
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Customer Voice-US
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Digital Ordering-US
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0528-Digital-Ordering-North America-Release-25.0.0 #13017
Started 27 May 2025 16:36:24 (26 days ago), still ongoing
Incident without Impact
Investigating
Digital Ordering-US
This release includes new Web Admin company setting to hide or display manual application of consumer marketing reward dollars. expected-downtime: 0 minutes
Hospitality Data Platform-US
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Intelligent Kitchen-US
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Mercury-US
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Mobile Pay-US
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Mobile Pay API-US
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NCR Back Office (NBO)-US
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NCR Console-US
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NCR Pay API-US
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NCR Secure Pay-US
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NCR Virtual POS-US
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NSS Event Logger-US
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Online Ordering Classic-US
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Online Ordering API-US
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0612-NCRVoyix Online Ordering-North America-Release-25.1.2 #13227
Started 10 Jun 2025 12:11:04 (12 days ago), still ongoing
Incident without Impact
Investigating
Online Ordering API-US
This release includes sending stored value card number as an alternate Id for loyalty account location, and changes to support Level I data processing in Connected Payments. expected-downtime: 0 minutes
0623-NCR Voyix Online Ordering-North America-Release-25.1.2 #13375
Started 19 Jun 2025 15:25:48 (3 days ago), still ongoing
Incident without Impact
Investigating
Online Ordering API-US
This release includes support for alternative loyalty account lookup via stored value card number and support for Level I Data processing for Connected Payments. Expected downtime: 0 minutes
Ordering Essentials-US
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Pulse AI-US
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Pulse Realtime-US
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Pulse Silver-US
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Pulse Realtime API-US
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Pulse Streaming-US
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Radiant POS Management-US
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Restaurant Guard Audit-US
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Silver Back Office-US
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Silver Commerce-US
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Silver Console-US
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Silver Essentials-US
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Silver Momentum-US
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Silver Pro Restaurant-US
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Vitalcast / Digital Menu Boards-US
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NCR Aloha Europe
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Aloha Insight-EU
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Aloha Loyalty-EU
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Aloha Stored Value-EU
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Cloud Connect-EU
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Command Center-EU
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Command Center WebOrder-EU
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Configuration Center-EU
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Configuration Center API-EU
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Online Ordering Classic-EU
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Online Ordering API-EU
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Ordering Essentials-EU
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Silver Back Office-EU
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Silver Commerce-EU
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Silver Essentials-EU
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Silver Momentum-EU
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Hospitality Data Platform-EU
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NCR Aloha Asia Pacific
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Aloha Insight-APAC
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Aloha Loyalty-APAC
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Aloha Stored Value-APAC
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Cloud Connect-APAC
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Command Center-APAC
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Command Center WebOrder-APAC
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Configuration Center-APAC
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Configuration Center API-APAC
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Online Ordering Classic-APAC
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Online Ordering API-APAC
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Ordering Essentials-APAC
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Hospitality Data Platform-APAC
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NCR Aloha China
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Aloha Insight-China
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Aloha Loyalty-China
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Aloha Stored Value-China
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Command Center-China
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Configuration Center-China
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Configuration Center API-China
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NCR Back Office (NBO)-China
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