BlackLine status is Partially Degraded Service

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PROD US2
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PROD NA3
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PROD EU3
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PROD AP1
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now
SB US2
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now
SB NA3
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now
SB EU3
Mon 29
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now
Last updated 1 minute ago from official status page. Learn more
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Active Incidents

Various customers - unable to access payments - ARA
Started 6 Oct 2025 08:37:46 (3 hours ago), still ongoing
Minor Incident
Identified
US
EU
AU

Customers may be experiencing an issue where unable to access payments. BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.

Issue with Cloudflare causing time out error when launching the FCS or AR URLs - Impacting FCM and AR systems - FCM and ARA
Started 15 Sep 2025 18:24:27 (21 days ago), still ongoing
Incident without Impact
Monitoring
PROD US2
SB US2
US
US
EU
More...

Customers may be experiencing an issue with Cloudflare, causing a timeout error when launching the FCS or AR URLs, which impacts FCM and AR systems. BlackLine teams are investigating the issue with Cloudflare. We will provide regular updates on this page until the issue is resolved.

Recently Resolved Incidents

US2 - Intermittent FTP transaction Processing - FCM
Started 1 Oct 2025 19:15:57 (5 days ago), resolved 2 Oct 2025 16:46:17 (4 days ago)
Minor Incident
Resolved
PROD US2
SB US2
US
US
EU
More...

Customers may be experiencing an intermittent issue where FTP submitted transactions are not processing as expected. BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.

BlackLine Outage Survival Guide

A step-by-step guide to help you survive a BlackLine outage
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    BlackLine Components

    Mon 29
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    now

    BlackLine Financial Close - Production

    Mon 29
    Tue 30
    Wed 1
    Thu 2
    Fri 3
    Sat 4
    Sun 5
    now
    PROD US2
    Mon 29
    Tue 30
    Wed 1
    Thu 2
    Fri 3
    Sat 4
    Sun 5
    now
    Issue with Cloudflare causing time out error when launching the FCS or AR URLs - Impacting FCM and AR systems - FCM and ARA
    Started 15 Sep 2025 18:24:27 (21 days ago), still ongoing
    Incident without Impact
    Monitoring
    PROD US2
    SB US2
    US
    US
    EU
    More...

    Customers may be experiencing an issue with Cloudflare, causing a timeout error when launching the FCS or AR URLs, which impacts FCM and AR systems. BlackLine teams are investigating the issue with Cloudflare. We will provide regular updates on this page until the issue is resolved.

    US2 - Intermittent FTP transaction Processing - FCM
    Started 1 Oct 2025 19:15:57 (5 days ago), resolved 2 Oct 2025 16:46:17 (4 days ago)
    Minor Incident
    Resolved
    PROD US2
    SB US2
    US
    US
    EU
    More...

    Customers may be experiencing an intermittent issue where FTP submitted transactions are not processing as expected. BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.

    PROD EU1
    Mon 29
    Tue 30
    Wed 1
    Thu 2
    Fri 3
    Sat 4
    Sun 5
    now
    PROD NA3
    Mon 29
    Tue 30
    Wed 1
    Thu 2
    Fri 3
    Sat 4
    Sun 5
    now
    Issue with Cloudflare causing time out error when launching the FCS or AR URLs - Impacting FCM and AR systems - FCM and ARA
    Started 15 Sep 2025 18:24:27 (21 days ago), still ongoing
    Incident without Impact
    Monitoring
    PROD US2
    SB US2
    US
    US
    EU
    More...

    Customers may be experiencing an issue with Cloudflare, causing a timeout error when launching the FCS or AR URLs, which impacts FCM and AR systems. BlackLine teams are investigating the issue with Cloudflare. We will provide regular updates on this page until the issue is resolved.

    PROD EU3
    Mon 29
    Tue 30
    Wed 1
    Thu 2
    Fri 3
    Sat 4
    Sun 5
    now
    Issue with Cloudflare causing time out error when launching the FCS or AR URLs - Impacting FCM and AR systems - FCM and ARA
    Started 15 Sep 2025 18:24:27 (21 days ago), still ongoing
    Incident without Impact
    Monitoring
    PROD US2
    SB US2
    US
    US
    EU
    More...

    Customers may be experiencing an issue with Cloudflare, causing a timeout error when launching the FCS or AR URLs, which impacts FCM and AR systems. BlackLine teams are investigating the issue with Cloudflare. We will provide regular updates on this page until the issue is resolved.

    PROD US3
    Mon 29
    Tue 30
    Wed 1
    Thu 2
    Fri 3
    Sat 4
    Sun 5
    now
    PROD AP1
    Mon 29
    Tue 30
    Wed 1
    Thu 2
    Fri 3
    Sat 4
    Sun 5
    now
    Issue with Cloudflare causing time out error when launching the FCS or AR URLs - Impacting FCM and AR systems - FCM and ARA
    Started 15 Sep 2025 18:24:27 (21 days ago), still ongoing
    Incident without Impact
    Monitoring
    PROD US2
    SB US2
    US
    US
    EU
    More...

    Customers may be experiencing an issue with Cloudflare, causing a timeout error when launching the FCS or AR URLs, which impacts FCM and AR systems. BlackLine teams are investigating the issue with Cloudflare. We will provide regular updates on this page until the issue is resolved.

    BlackLine Financial Close - Sandbox

    Mon 29
    Tue 30
    Wed 1
    Thu 2
    Fri 3
    Sat 4
    Sun 5
    now
    SB US2
    Mon 29
    Tue 30
    Wed 1
    Thu 2
    Fri 3
    Sat 4
    Sun 5
    now
    Issue with Cloudflare causing time out error when launching the FCS or AR URLs - Impacting FCM and AR systems - FCM and ARA
    Started 15 Sep 2025 18:24:27 (21 days ago), still ongoing
    Incident without Impact
    Monitoring
    PROD US2
    SB US2
    US
    US
    EU
    More...

    Customers may be experiencing an issue with Cloudflare, causing a timeout error when launching the FCS or AR URLs, which impacts FCM and AR systems. BlackLine teams are investigating the issue with Cloudflare. We will provide regular updates on this page until the issue is resolved.

    US2 - Intermittent FTP transaction Processing - FCM
    Started 1 Oct 2025 19:15:57 (5 days ago), resolved 2 Oct 2025 16:46:17 (4 days ago)
    Minor Incident
    Resolved
    PROD US2
    SB US2
    US
    US
    EU
    More...

    Customers may be experiencing an intermittent issue where FTP submitted transactions are not processing as expected. BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.

    SB NA3
    Mon 29
    Tue 30
    Wed 1
    Thu 2
    Fri 3
    Sat 4
    Sun 5
    now
    Issue with Cloudflare causing time out error when launching the FCS or AR URLs - Impacting FCM and AR systems - FCM and ARA
    Started 15 Sep 2025 18:24:27 (21 days ago), still ongoing
    Incident without Impact
    Monitoring
    PROD US2
    SB US2
    US
    US
    EU
    More...

    Customers may be experiencing an issue with Cloudflare, causing a timeout error when launching the FCS or AR URLs, which impacts FCM and AR systems. BlackLine teams are investigating the issue with Cloudflare. We will provide regular updates on this page until the issue is resolved.

    SB EU3
    Mon 29
    Tue 30
    Wed 1
    Thu 2
    Fri 3
    Sat 4
    Sun 5
    now
    Issue with Cloudflare causing time out error when launching the FCS or AR URLs - Impacting FCM and AR systems - FCM and ARA
    Started 15 Sep 2025 18:24:27 (21 days ago), still ongoing
    Incident without Impact
    Monitoring
    PROD US2
    SB US2
    US
    US
    EU
    More...

    Customers may be experiencing an issue with Cloudflare, causing a timeout error when launching the FCS or AR URLs, which impacts FCM and AR systems. BlackLine teams are investigating the issue with Cloudflare. We will provide regular updates on this page until the issue is resolved.

    SB EU1
    Mon 29
    Tue 30
    Wed 1
    Thu 2
    Fri 3
    Sat 4
    Sun 5
    now
    SB AP1
    Mon 29
    Tue 30
    Wed 1
    Thu 2
    Fri 3
    Sat 4
    Sun 5
    now
    Issue with Cloudflare causing time out error when launching the FCS or AR URLs - Impacting FCM and AR systems - FCM and ARA
    Started 15 Sep 2025 18:24:27 (21 days ago), still ongoing
    Incident without Impact
    Monitoring
    PROD US2
    SB US2
    US
    US
    EU
    More...

    Customers may be experiencing an issue with Cloudflare, causing a timeout error when launching the FCS or AR URLs, which impacts FCM and AR systems. BlackLine teams are investigating the issue with Cloudflare. We will provide regular updates on this page until the issue is resolved.

    BlackLine Invoice-to-Cash - Production

    Mon 29
    Tue 30
    Wed 1
    Thu 2
    Fri 3
    Sat 4
    Sun 5
    now
    SB US3
    Mon 29
    Tue 30
    Wed 1
    Thu 2
    Fri 3
    Sat 4
    Sun 5
    now
    US
    Mon 29
    Tue 30
    Wed 1
    Thu 2
    Fri 3
    Sat 4
    Sun 5
    now
    Various customers - unable to access payments - ARA
    Started 6 Oct 2025 08:37:46 (3 hours ago), still ongoing
    Minor Incident
    Identified
    US
    EU
    AU

    Customers may be experiencing an issue where unable to access payments. BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.

    Issue with Cloudflare causing time out error when launching the FCS or AR URLs - Impacting FCM and AR systems - FCM and ARA
    Started 15 Sep 2025 18:24:27 (21 days ago), still ongoing
    Incident without Impact
    Monitoring
    PROD US2
    SB US2
    US
    US
    EU
    More...

    Customers may be experiencing an issue with Cloudflare, causing a timeout error when launching the FCS or AR URLs, which impacts FCM and AR systems. BlackLine teams are investigating the issue with Cloudflare. We will provide regular updates on this page until the issue is resolved.

    US2 - Intermittent FTP transaction Processing - FCM
    Started 1 Oct 2025 19:15:57 (5 days ago), resolved 2 Oct 2025 16:46:17 (4 days ago)
    Minor Incident
    Resolved
    PROD US2
    SB US2
    US
    US
    EU
    More...

    Customers may be experiencing an intermittent issue where FTP submitted transactions are not processing as expected. BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.

    EU
    Mon 29
    Tue 30
    Wed 1
    Thu 2
    Fri 3
    Sat 4
    Sun 5
    now
    Various customers - unable to access payments - ARA
    Started 6 Oct 2025 08:37:46 (3 hours ago), still ongoing
    Minor Incident
    Identified
    US
    EU
    AU

    Customers may be experiencing an issue where unable to access payments. BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.

    Issue with Cloudflare causing time out error when launching the FCS or AR URLs - Impacting FCM and AR systems - FCM and ARA
    Started 15 Sep 2025 18:24:27 (21 days ago), still ongoing
    Incident without Impact
    Monitoring
    PROD US2
    SB US2
    US
    US
    EU
    More...

    Customers may be experiencing an issue with Cloudflare, causing a timeout error when launching the FCS or AR URLs, which impacts FCM and AR systems. BlackLine teams are investigating the issue with Cloudflare. We will provide regular updates on this page until the issue is resolved.

    US2 - Intermittent FTP transaction Processing - FCM
    Started 1 Oct 2025 19:15:57 (5 days ago), resolved 2 Oct 2025 16:46:17 (4 days ago)
    Minor Incident
    Resolved
    PROD US2
    SB US2
    US
    US
    EU
    More...

    Customers may be experiencing an intermittent issue where FTP submitted transactions are not processing as expected. BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.

    AU
    Mon 29
    Tue 30
    Wed 1
    Thu 2
    Fri 3
    Sat 4
    Sun 5
    now
    Various customers - unable to access payments - ARA
    Started 6 Oct 2025 08:37:46 (3 hours ago), still ongoing
    Minor Incident
    Identified
    US
    EU
    AU

    Customers may be experiencing an issue where unable to access payments. BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.

    Issue with Cloudflare causing time out error when launching the FCS or AR URLs - Impacting FCM and AR systems - FCM and ARA
    Started 15 Sep 2025 18:24:27 (21 days ago), still ongoing
    Incident without Impact
    Monitoring
    PROD US2
    SB US2
    US
    US
    EU
    More...

    Customers may be experiencing an issue with Cloudflare, causing a timeout error when launching the FCS or AR URLs, which impacts FCM and AR systems. BlackLine teams are investigating the issue with Cloudflare. We will provide regular updates on this page until the issue is resolved.

    BlackLine Invoice-to-Cash - Sandbox

    Mon 29
    Tue 30
    Wed 1
    Thu 2
    Fri 3
    Sat 4
    Sun 5
    now
    US
    Mon 29
    Tue 30
    Wed 1
    Thu 2
    Fri 3
    Sat 4
    Sun 5
    now
    Issue with Cloudflare causing time out error when launching the FCS or AR URLs - Impacting FCM and AR systems - FCM and ARA
    Started 15 Sep 2025 18:24:27 (21 days ago), still ongoing
    Incident without Impact
    Monitoring
    PROD US2
    SB US2
    US
    US
    EU
    More...

    Customers may be experiencing an issue with Cloudflare, causing a timeout error when launching the FCS or AR URLs, which impacts FCM and AR systems. BlackLine teams are investigating the issue with Cloudflare. We will provide regular updates on this page until the issue is resolved.

    US2 - Intermittent FTP transaction Processing - FCM
    Started 1 Oct 2025 19:15:57 (5 days ago), resolved 2 Oct 2025 16:46:17 (4 days ago)
    Minor Incident
    Resolved
    PROD US2
    SB US2
    US
    US
    EU
    More...

    Customers may be experiencing an intermittent issue where FTP submitted transactions are not processing as expected. BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.

    EU
    Mon 29
    Tue 30
    Wed 1
    Thu 2
    Fri 3
    Sat 4
    Sun 5
    now
    Issue with Cloudflare causing time out error when launching the FCS or AR URLs - Impacting FCM and AR systems - FCM and ARA
    Started 15 Sep 2025 18:24:27 (21 days ago), still ongoing
    Incident without Impact
    Monitoring
    PROD US2
    SB US2
    US
    US
    EU
    More...

    Customers may be experiencing an issue with Cloudflare, causing a timeout error when launching the FCS or AR URLs, which impacts FCM and AR systems. BlackLine teams are investigating the issue with Cloudflare. We will provide regular updates on this page until the issue is resolved.

    US2 - Intermittent FTP transaction Processing - FCM
    Started 1 Oct 2025 19:15:57 (5 days ago), resolved 2 Oct 2025 16:46:17 (4 days ago)
    Minor Incident
    Resolved
    PROD US2
    SB US2
    US
    US
    EU
    More...

    Customers may be experiencing an intermittent issue where FTP submitted transactions are not processing as expected. BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.

    AU
    Mon 29
    Tue 30
    Wed 1
    Thu 2
    Fri 3
    Sat 4
    Sun 5
    now
    Issue with Cloudflare causing time out error when launching the FCS or AR URLs - Impacting FCM and AR systems - FCM and ARA
    Started 15 Sep 2025 18:24:27 (21 days ago), still ongoing
    Incident without Impact
    Monitoring
    PROD US2
    SB US2
    US
    US
    EU
    More...

    Customers may be experiencing an issue with Cloudflare, causing a timeout error when launching the FCS or AR URLs, which impacts FCM and AR systems. BlackLine teams are investigating the issue with Cloudflare. We will provide regular updates on this page until the issue is resolved.

    BlackLine Intercompany - Production

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    now
    US
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    now
    EU
    Mon 29
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    now

    BlackLine Intercompany - Sandbox

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    now
    US
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    Wed 1
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    now
    EU
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    now