BlackLine Status

Resolved: This incident has been resolved.

Monitoring: BlackLine has deployed a fix for all services being down for Production and Sandbox in G27. You should be able to resume normal activities. We will continue to monitor the situation to ensure there are no additional issues. We will confirm when the service is fully operational.

Investigating: Customers may be experiencing an issue with all services being down for Production and Sandbox in G27. BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.

Monitoring: Blackline will be conducting a sequential restart of our Sandbox web servers. There is no expected service interruption, however users sessions may expire and will be able to immediately login.

Resolved: This incident has been resolved.

Monitoring: BlackLine has deployed a fix for an issue where there was delay with DAI processing and jobs were queued. You should be able to resume normal activities. We will continue to monitor the situation to ensure there are no additional issues. We will confirm when the service is fully operational.

Identified: Customers may be experiencing an issue where there is delay with DAI processing and jobs will be queued. BlackLine teams have identified the cause and are developing a fix for the issue.

Investigating: Customers may be experiencing an issue where there is delay with DAI processing and jobs will be queued. BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.

Monitoring: Blackline will be conducting a sequential restart of our Sandbox web servers. There is no expected service interruption, however users sessions may expire and will be able to immediately login.

Monitoring: Blackline will be conducting a sequential restart of our Sandbox web servers. There is no expected service interruption, however users sessions may expire and will be able to immediately login.

Resolved: This incident has been resolved.

Monitoring: BlackLine has deployed a fix for an issue where there was delay with DAI processing and jobs were queued. You should be able to resume normal activities. We will continue to monitor the situation to ensure there are no additional issues. We will confirm when the service is fully operational.

Identified: Customers may be experiencing an issue where there is delay with DAI processing and jobs will be queued. BlackLine teams have identified the cause and are developing a fix for the issue.

Investigating: Customers may be experiencing an issue where there is delay with DAI processing and jobs will be queued. BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.

Monitoring: Blackline will be conducting a sequential restart of our Sandbox web servers. There is no expected service interruption, however users sessions may expire and will be able to immediately login.

Monitoring: Blackline will be conducting a sequential restart of our Sandbox web servers. There is no expected service interruption, however users sessions may expire and will be able to immediately login.

Resolved: This incident has been resolved.

Monitoring: BlackLine has deployed a fix for an issue where there was delay with DAI processing and jobs were queued. You should be able to resume normal activities. We will continue to monitor the situation to ensure there are no additional issues. We will confirm when the service is fully operational.

Identified: Customers may be experiencing an issue where there is delay with DAI processing and jobs will be queued. BlackLine teams have identified the cause and are developing a fix for the issue.

Investigating: Customers may be experiencing an issue where there is delay with DAI processing and jobs will be queued. BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.

Monitoring: Blackline will be conducting a sequential restart of our Sandbox web servers. There is no expected service interruption, however users sessions may expire and will be able to immediately login.

Resolved: This incident has been resolved.

Monitoring: BlackLine has deployed a fix for all services being down for Production and Sandbox in G27. You should be able to resume normal activities. We will continue to monitor the situation to ensure there are no additional issues. We will confirm when the service is fully operational.

Investigating: Customers may be experiencing an issue with all services being down for Production and Sandbox in G27. BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.

Resolved: This incident has been resolved.

Monitoring: BlackLine has deployed a fix for an issue where there was delay with DAI processing and jobs were queued. You should be able to resume normal activities. We will continue to monitor the situation to ensure there are no additional issues. We will confirm when the service is fully operational.

Identified: Customers may be experiencing an issue where there is delay with DAI processing and jobs will be queued. BlackLine teams have identified the cause and are developing a fix for the issue.

Investigating: Customers may be experiencing an issue where there is delay with DAI processing and jobs will be queued. BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.

Investigating: BlackLine will deploy an upgrade for the Accounts Receivable Automation Multi Tenant platform for the 2025-05-18, (2.96.0.1) release to Sandpit and Production environments.

Jobs submitted at the start of the release window will be held in the queue until the release has completed. Users may experience intermittent service interruptions while the applications are being updated and users with active sessions will be redirected to the login page at the transition of services.

Also, we will be implementing network restrictions across all services in the Production stacks to enhance security. The relevant ASP subnets will be added to restrict access accordingly. These changes will be applied during the deployment process to ensure minimal disruption to application access.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Investigating: BlackLine will deploy an upgrade for the Accounts Receivable Automation Multi Tenant platform for the 2025-05-18, (2.96.0.1) release to Sandpit and Production environments.

Jobs submitted at the start of the release window will be held in the queue until the release has completed. Users may experience intermittent service interruptions while the applications are being updated and users with active sessions will be redirected to the login page at the transition of services.

Also, we will be implementing network restrictions across all services in the Production stacks to enhance security. The relevant ASP subnets will be added to restrict access accordingly. These changes will be applied during the deployment process to ensure minimal disruption to application access.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Investigating: BlackLine will deploy an upgrade for the Accounts Receivable Automation Multi Tenant platform for the 2025-05-18, (2.96.0.1) release to Sandpit and Production environments.

Jobs submitted at the start of the release window will be held in the queue until the release has completed. Users may experience intermittent service interruptions while the applications are being updated and users with active sessions will be redirected to the login page at the transition of services.

Also, we will be implementing network restrictions across all services in the Production stacks to enhance security. The relevant ASP subnets will be added to restrict access accordingly. These changes will be applied during the deployment process to ensure minimal disruption to application access.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Investigating: BlackLine will deploy an upgrade for the Accounts Receivable Automation Multi Tenant platform for the 2025-05-18, (2.96.0.1) release to Sandpit and Production environments.

Jobs submitted at the start of the release window will be held in the queue until the release has completed. Users may experience intermittent service interruptions while the applications are being updated and users with active sessions will be redirected to the login page at the transition of services.

Also, we will be implementing network restrictions across all services in the Production stacks to enhance security. The relevant ASP subnets will be added to restrict access accordingly. These changes will be applied during the deployment process to ensure minimal disruption to application access.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Investigating: BlackLine will deploy an upgrade for the Accounts Receivable Automation Multi Tenant platform for the 2025-05-18, (2.96.0.1) release to Sandpit and Production environments.

Jobs submitted at the start of the release window will be held in the queue until the release has completed. Users may experience intermittent service interruptions while the applications are being updated and users with active sessions will be redirected to the login page at the transition of services.

Also, we will be implementing network restrictions across all services in the Production stacks to enhance security. The relevant ASP subnets will be added to restrict access accordingly. These changes will be applied during the deployment process to ensure minimal disruption to application access.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Investigating: BlackLine will deploy an upgrade for the Accounts Receivable Automation Multi Tenant platform for the 2025-05-18, (2.96.0.1) release to Sandpit and Production environments.

Jobs submitted at the start of the release window will be held in the queue until the release has completed. Users may experience intermittent service interruptions while the applications are being updated and users with active sessions will be redirected to the login page at the transition of services.

Also, we will be implementing network restrictions across all services in the Production stacks to enhance security. The relevant ASP subnets will be added to restrict access accordingly. These changes will be applied during the deployment process to ensure minimal disruption to application access.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.