BlackLine status is Operational

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SB US2
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SB EU1
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SB NA3
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SB US3
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SB EU3
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SB AP1
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

FCM Sandbox Webservers - Rolling Restart
Started 22 Oct 2024 04:21:49 (1 month ago), still ongoing
Maintenance
Monitoring
SB US2
SB EU1
SB NA3
SB US3
SB EU3
More...

Blackline will be conducting a sequential restart of our Sandbox web servers. There is no expected service interruption, however users sessions may expire and will be able to immediately login.

Recently Resolved Incidents

DMP processing delay - FCM
Started 19 Nov 2024 17:18:12 (2 days ago), resolved 19 Nov 2024 20:12:50 (2 days ago)
Minor Incident
Resolved
SB NA3

Customers may be experiencing an issue where DMP processing is slow or much belated. BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.

BlackLine Outage Survival Guide

A step-by-step guide to help you survive a BlackLine outage
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    BlackLine Components

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    BlackLine Financial Close - Production

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    PROD US2
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    PROD EU1
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    PROD NA3
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    PROD US3
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    PROD EU3
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    PROD AP1
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    BlackLine Financial Close - Sandbox

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    SB US2
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    FCM Sandbox Webservers - Rolling Restart
    Started 22 Oct 2024 04:21:49 (1 month ago), still ongoing
    Maintenance
    Monitoring
    SB US2
    SB EU1
    SB NA3
    SB US3
    SB EU3
    More...

    Blackline will be conducting a sequential restart of our Sandbox web servers. There is no expected service interruption, however users sessions may expire and will be able to immediately login.

    SB EU1
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    now
    FCM Sandbox Webservers - Rolling Restart
    Started 22 Oct 2024 04:21:49 (1 month ago), still ongoing
    Maintenance
    Monitoring
    SB US2
    SB EU1
    SB NA3
    SB US3
    SB EU3
    More...

    Blackline will be conducting a sequential restart of our Sandbox web servers. There is no expected service interruption, however users sessions may expire and will be able to immediately login.

    SB NA3
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    FCM Sandbox Webservers - Rolling Restart
    Started 22 Oct 2024 04:21:49 (1 month ago), still ongoing
    Maintenance
    Monitoring
    SB US2
    SB EU1
    SB NA3
    SB US3
    SB EU3
    More...

    Blackline will be conducting a sequential restart of our Sandbox web servers. There is no expected service interruption, however users sessions may expire and will be able to immediately login.

    DMP processing delay - FCM
    Started 19 Nov 2024 17:18:12 (2 days ago), resolved 19 Nov 2024 20:12:50 (2 days ago)
    Minor Incident
    Resolved
    SB NA3

    Customers may be experiencing an issue where DMP processing is slow or much belated. BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.

    SB US3
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    now
    FCM Sandbox Webservers - Rolling Restart
    Started 22 Oct 2024 04:21:49 (1 month ago), still ongoing
    Maintenance
    Monitoring
    SB US2
    SB EU1
    SB NA3
    SB US3
    SB EU3
    More...

    Blackline will be conducting a sequential restart of our Sandbox web servers. There is no expected service interruption, however users sessions may expire and will be able to immediately login.

    SB EU3
    Thu 14
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    Sat 16
    Sun 17
    Mon 18
    Tue 19
    Wed 20
    now
    FCM Sandbox Webservers - Rolling Restart
    Started 22 Oct 2024 04:21:49 (1 month ago), still ongoing
    Maintenance
    Monitoring
    SB US2
    SB EU1
    SB NA3
    SB US3
    SB EU3
    More...

    Blackline will be conducting a sequential restart of our Sandbox web servers. There is no expected service interruption, however users sessions may expire and will be able to immediately login.

    SB AP1
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    now
    FCM Sandbox Webservers - Rolling Restart
    Started 22 Oct 2024 04:21:49 (1 month ago), still ongoing
    Maintenance
    Monitoring
    SB US2
    SB EU1
    SB NA3
    SB US3
    SB EU3
    More...

    Blackline will be conducting a sequential restart of our Sandbox web servers. There is no expected service interruption, however users sessions may expire and will be able to immediately login.

    BlackLine Invoice-to-Cash - Production

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    EU
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    AU
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    BlackLine Invoice-to-Cash - Sandbox

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    US
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    EU
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    AU
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    BlackLine Intercompany - Production

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    US
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    EU
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    BlackLine Intercompany - Sandbox

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    US
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    EU
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    BlackLine Alternatives

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    e-conomic Mobile Apps

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    Nedsat ydeevne af databasen / Degraded performance due to database congestion
    Started 21 Nov 2024 08:52:15 (10 minutes ago), still ongoing
    Minor Incident
    Identified
    SOAP API
    REST API
    OpenAPI
    Mobile Apps

    Vi oplever i øjeblikket nedsat ydeevne pga. et højere antal anmodninger til vores database. Vi overvåger situationen og forventer snart bedre drift.

    We are currently experiencing a performance hit due to a higher amount of requests to the database. We are monitoring and expecting better performances soon.

    SOAP API
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    Nedsat ydeevne af databasen / Degraded performance due to database congestion
    Started 21 Nov 2024 08:52:15 (10 minutes ago), still ongoing
    Minor Incident
    Identified
    SOAP API
    REST API
    OpenAPI
    Mobile Apps

    Vi oplever i øjeblikket nedsat ydeevne pga. et højere antal anmodninger til vores database. Vi overvåger situationen og forventer snart bedre drift.

    We are currently experiencing a performance hit due to a higher amount of requests to the database. We are monitoring and expecting better performances soon.

    See all
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    Exact System Exact Online

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    Exact Online – De Volksbank has stopped supporting MT940 file format for manual import bank statements (NL)
    Started 5 Jul 2024 13:12:38 (5 months ago), still ongoing
    Incident without Impact
    Investigating
    Exact Online

    De Volksbank (SNS, ASN and RegioBank) has stopped supporting the MT940 file format for downloading transactions. From now on, transactions from these banks can only be downloaded in CAMT.053 format. The import of CAMT.053 files is not supported in Exact Online and it is therefore not possible to import bank transactions manually.

    To keep the transactions up to date in Exact Online, as an alternative you can create an Exact PSD2-koppeling (more information and a step-by-step plan can be found in our support portal). With the Exact PSD2 connection, your transactions are automatically retrieved four times a day.

    Currently we are investigating the situation. Further updates will be shared via this page. The next update can be expected on Friday July 12th at the latest. Our apologies for the inconvenience.

    Exact Online HR + Officient - Mobile app not available in Android Play store
    Started 15 Nov 2024 16:53:58 (6 days ago), still ongoing
    Minor Incident
    Investigating
    Exact Online
    Exact Officient

    The Exact Online HR and Officient apps are currently not available in the Android Play store. You can still access the Self Service in the browser through selfservice.officient.io. We are working hard to solve this issue. Our apologies for the inconvenience.

    Exact System Exact Online Premium

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    Exact Online – Item search gives no results (NL Premium)
    Started 20 Nov 2024 12:27:54 (21 hours ago), still ongoing
    Minor Incident
    Investigating
    Exact Online Premium

    You may experience that your search in the item overview gives no results. We are investigating this issue. Please be advised that the blue search bar in the top right of your screen can be used as an alternative in the meantime. This page will be updated as soon as more information is available. Our apologies for the inconvenience.

    See all