BlackLine Status

Resolved: BlackLine has confirmed that the service is fully operational and we apologize for any inconvenience this issue may have caused.

Monitoring: Normal performance has been restored across the affected environments. We will continue to monitor closely to ensure stability.

Thank you for your patience throughout this issue.

Investigating: We are aware that some customers may be experiencing slower-than-normal performance within their environment. Our team has identified the cause and is actively working to rebalance the affected infrastructure to restore normal performance levels.

There is no impact to data integrity or security, and all services remain available. You may experience a brief, momentary interruption as we complete this work.

We will provide an update once normal performance has been fully restored. We apologize for any inconvenience and appreciate your patience.

Resolved: BlackLine has confirmed that the service is fully operational and we apologize for any inconvenience this issue may have caused.

Monitoring: Normal performance has been restored across the affected environments. We will continue to monitor closely to ensure stability.

Thank you for your patience throughout this issue.

Identified: We are aware that some customers may be experiencing slower-than-normal performance within their environment. Our team has identified the cause and is actively working to rebalance the affected infrastructure to restore normal performance levels.

There is no impact to data integrity or security, and all services remain available. You may experience a brief, momentary interruption as we complete this work.

We will provide an update once normal performance has been fully restored. We apologize for any inconvenience and appreciate your patience.

Resolved: BlackLine has confirmed that the service is fully operational and we apologize for any inconvenience this issue may have caused.

Monitoring: We have implemented the mitigation steps, we are continuing to monitor the situation to ensure there are no additional issues. We will confirm when the service is fully operational.

Monitoring: BlackLine has updated and restarted services. You should be able to resume normal activities. We will continue to monitor the situation to ensure there are no additional issues.

Identified: A subset of customers may be experiencing an issue where performance is degraded on the NA3 & SBNA3 (Production & Sandbox) applications. BlackLine teams are working to update and restart services. We will provide regular updates until the issue is resolved.

Monitoring: BlackLine is aware of an issue impacting some customers using the NetSuite Connector, causing import jobs to fail since approximately 08/04/2026 . Our investigation indicates this issue does not originate within the BlackLine platform but is related to a known issue with the NetSuite ERP. A workaround is available that resolves this issue. If your NetSuite interface jobs are failing, please contact BlackLine Support by submitting a case. Our teams will provide you with the necessary instructions to restore functionality. We will continue to monitor the situation and provide further updates as they become available. Thank you for your patience and understanding.

Monitoring: BlackLine is aware of an issue impacting some customers using the NetSuite Connector, causing import jobs to fail since approximately 08/04/2026 . Our investigation indicates this issue does not originate within the BlackLine platform but is related to a known issue with the NetSuite ERP. A workaround is available that resolves this issue. If your NetSuite interface jobs are failing, please contact BlackLine Support by submitting a case. Our teams will provide you with the necessary instructions to restore functionality. We will continue to monitor the situation and provide further updates as they become available. Thank you for your patience and understanding.

Monitoring: BlackLine is aware of an issue impacting some customers using the NetSuite Connector, causing import jobs to fail since approximately 08/04/2026 . Our investigation indicates this issue does not originate within the BlackLine platform but is related to a known issue with the NetSuite ERP. A workaround is available that resolves this issue. If your NetSuite interface jobs are failing, please contact BlackLine Support by submitting a case. Our teams will provide you with the necessary instructions to restore functionality. We will continue to monitor the situation and provide further updates as they become available. Thank you for your patience and understanding.

Resolved: BlackLine has confirmed that the service is fully operational and we apologize for any inconvenience this issue may have caused.

Monitoring: Normal performance has been restored across the affected environments. We will continue to monitor closely to ensure stability.

Thank you for your patience throughout this issue.

Investigating: We are aware that some customers may be experiencing slower-than-normal performance within their environment. Our team has identified the cause and is actively working to rebalance the affected infrastructure to restore normal performance levels.

There is no impact to data integrity or security, and all services remain available. You may experience a brief, momentary interruption as we complete this work.

We will provide an update once normal performance has been fully restored. We apologize for any inconvenience and appreciate your patience.

Resolved: BlackLine has confirmed that the service is fully operational and we apologize for any inconvenience this issue may have caused.

Monitoring: Normal performance has been restored across the affected environments. We will continue to monitor closely to ensure stability.

Thank you for your patience throughout this issue.

Identified: We are aware that some customers may be experiencing slower-than-normal performance within their environment. Our team has identified the cause and is actively working to rebalance the affected infrastructure to restore normal performance levels.

There is no impact to data integrity or security, and all services remain available. You may experience a brief, momentary interruption as we complete this work.

We will provide an update once normal performance has been fully restored. We apologize for any inconvenience and appreciate your patience.

Resolved: BlackLine has confirmed that the service is fully operational and we apologize for any inconvenience this issue may have caused.

Monitoring: We have implemented the mitigation steps, we are continuing to monitor the situation to ensure there are no additional issues. We will confirm when the service is fully operational.

Monitoring: BlackLine has updated and restarted services. You should be able to resume normal activities. We will continue to monitor the situation to ensure there are no additional issues.

Identified: A subset of customers may be experiencing an issue where performance is degraded on the NA3 & SBNA3 (Production & Sandbox) applications. BlackLine teams are working to update and restart services. We will provide regular updates until the issue is resolved.

Monitoring: BlackLine is aware of an issue impacting some customers using the NetSuite Connector, causing import jobs to fail since approximately 08/04/2026 . Our investigation indicates this issue does not originate within the BlackLine platform but is related to a known issue with the NetSuite ERP. A workaround is available that resolves this issue. If your NetSuite interface jobs are failing, please contact BlackLine Support by submitting a case. Our teams will provide you with the necessary instructions to restore functionality. We will continue to monitor the situation and provide further updates as they become available. Thank you for your patience and understanding.

Monitoring: BlackLine is aware of an issue impacting some customers using the NetSuite Connector, causing import jobs to fail since approximately 08/04/2026 . Our investigation indicates this issue does not originate within the BlackLine platform but is related to a known issue with the NetSuite ERP. A workaround is available that resolves this issue. If your NetSuite interface jobs are failing, please contact BlackLine Support by submitting a case. Our teams will provide you with the necessary instructions to restore functionality. We will continue to monitor the situation and provide further updates as they become available. Thank you for your patience and understanding.

Monitoring: BlackLine is aware of an issue impacting some customers using the NetSuite Connector, causing import jobs to fail since approximately 08/04/2026 . Our investigation indicates this issue does not originate within the BlackLine platform but is related to a known issue with the NetSuite ERP. A workaround is available that resolves this issue. If your NetSuite interface jobs are failing, please contact BlackLine Support by submitting a case. Our teams will provide you with the necessary instructions to restore functionality. We will continue to monitor the situation and provide further updates as they become available. Thank you for your patience and understanding.