Runa status is Minor Service Outage

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Runa Gift Processing

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Active Incidents

Amazon Pay orders are failing
Started 21 Apr 2025 18:06:09 (2 hours ago), still ongoing
Minor Incident
Investigating
Gift Processing

We are currently investigating an issue causing some orders of Amazon Pay (AMZ-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Ving SE orders are failing
Started 21 Apr 2025 14:33:57 (5 hours ago), still ongoing
Minor Incident
Investigating
Gift Processing

We are currently investigating an issue causing some orders of Ving SE (VING-SE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MIMOVRSTE SI orders are failing
Started 21 Apr 2025 11:45:14 (8 hours ago), still ongoing
Minor Incident
Investigating
Gift Processing

We are currently investigating an issue causing some orders of MIMOVRSTE SI (MIMOV-SI) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

PLAISIO GR orders are failing
Started 21 Apr 2025 09:18:01 (10 hours ago), still ongoing
Minor Incident
Investigating
Gift Processing

We are currently investigating an issue causing some orders of PLAISIO GR (PLSIO-GR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

ALZA.SK orders are failing
Started 21 Apr 2025 08:04:34 (12 hours ago), still ongoing
Minor Incident
Investigating
Gift Processing

We are currently investigating an issue causing some orders of ALZA.SK (ALZA-SK) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Bigbasket IN orders are failing
Started 21 Apr 2025 06:14:12 (14 hours ago), still ongoing
Minor Incident
Monitoring
Gift Processing

We are currently investigating an issue causing some orders of Bigbasket IN (BIGB-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

IKEA SI orders are failing
Started 20 Apr 2025 20:24:41 (23 hours ago), still ongoing
Minor Incident
Investigating
Gift Processing

We are currently investigating an issue causing some orders of IKEA SI (IKEA-SI) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MALL.HR orders are failing
Started 20 Apr 2025 19:28:37 (1 day ago), still ongoing
Minor Incident
Investigating
Gift Processing

We are currently investigating an issue causing some orders of MALL.HR (MALL-HR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Airbnb DE orders are failing
Started 20 Apr 2025 16:14:26 (1 day ago), still ongoing
Minor Incident
Investigating
Gift Processing

We are currently investigating an issue causing some orders of Airbnb DE (AIRBNB-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

XBOX SK orders are failing
Started 20 Apr 2025 15:40:13 (1 day ago), still ongoing
Minor Incident
Investigating
Gift Processing

We are currently investigating an issue causing some orders of XBOX SK (XBOX-SK) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Reliance Retail IN orders are failing
Started 20 Apr 2025 12:28:30 (1 day ago), still ongoing
Minor Incident
Investigating
Gift Processing

We are currently investigating an issue causing some orders of Reliance Retail IN (RERE-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Orchestra FR orders are failing
Started 19 Apr 2025 14:05:15 (2 days ago), still ongoing
Minor Incident
Investigating
Gift Processing

We are currently investigating an issue causing some orders of Orchestra FR (ORCHES-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Espresso House NO orders are failing
Started 19 Apr 2025 11:31:09 (2 days ago), still ongoing
Minor Incident
Investigating
Gift Processing

We are currently investigating an issue causing some orders of Espresso House NO (ESPRS-NO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

INTERSPORT SI orders are failing
Started 19 Apr 2025 05:30:39 (3 days ago), still ongoing
Minor Incident
Investigating
Gift Processing

We are currently investigating an issue causing some orders of INTERSPORT SI (ISPRT-SI) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Granngården SE orders are failing
Started 17 Apr 2025 12:45:30 (4 days ago), still ongoing
Minor Incident
Investigating
Gift Processing

We are currently investigating an issue causing some orders of Granngården SE (GRNDN-SE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

E-FRESH GR orders are failing
Started 16 Apr 2025 20:26:41 (5 days ago), still ongoing
Minor Incident
Investigating
Gift Processing

We are currently investigating an issue causing some orders of E-FRESH GR (EFRSH-GR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

sweetFrog® US orders are failing
Started 13 Apr 2025 22:01:57 (8 days ago), still ongoing
Minor Incident
Investigating
Gift Processing

We are currently investigating an issue causing some orders of sweetFrog® US (SWFROG-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Clarks US orders are failing
Started 13 Apr 2025 13:59:53 (8 days ago), still ongoing
Minor Incident
Investigating
Gift Processing

We are currently investigating an issue causing some orders of Clarks US (CLARKS-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Wonderbox FR orders are failing
Started 13 Apr 2025 11:41:53 (8 days ago), still ongoing
Minor Incident
Investigating
Gift Processing

We are currently investigating an issue causing some orders of Wonderbox FR (WONDBX-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Saks OFF 5TH US orders are failing
Started 13 Apr 2025 11:24:30 (8 days ago), still ongoing
Minor Incident
Investigating
Gift Processing

We are currently investigating an issue causing some orders of Saks OFF 5TH US (SOF-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

PlayStation NO orders are failing
Started 13 Apr 2025 03:58:46 (9 days ago), still ongoing
Minor Incident
Investigating
Gift Processing

We are currently investigating an issue causing some orders of PlayStation NO (PLAY-NO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Record Tokens UK orders are failing
Started 12 Apr 2025 06:57:16 (10 days ago), still ongoing
Minor Incident
Investigating
Gift Processing

We are currently investigating an issue causing some orders of Record Tokens UK (RCRD-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Odeon UK orders are failing
Started 9 Apr 2025 14:26:40 (12 days ago), still ongoing
Minor Incident
Investigating
Gift Processing

We are currently investigating an issue causing some orders of Odeon UK (ODEON-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Playstation IE orders are failing
Started 9 Apr 2025 10:25:49 (12 days ago), still ongoing
Minor Incident
Investigating
Gift Processing

We are currently investigating an issue causing some orders of Playstation IE (PLAY-IE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Espresso House SE orders are failing
Started 9 Apr 2025 08:35:35 (12 days ago), still ongoing
Minor Incident
Investigating
Gift Processing

We are currently investigating an issue causing some orders of Espresso House SE (ESPRS-SE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Fortnite FR orders are failing
Started 3 Apr 2025 16:07:42 (18 days ago), still ongoing
Minor Incident
Investigating
Gift Processing

We are currently investigating an issue causing some orders of Fortnite FR (FRTNIT-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Lifestyle Offline IN orders are failing
Started 1 Apr 2025 09:46:00 (20 days ago), still ongoing
Minor Incident
Investigating
Gift Processing

We are currently investigating an issue causing some orders of Lifestyle Offline IN (LIVEOF-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Dots.eco - Clean Ocean Plastic UK orders are failing
Started 31 Mar 2025 12:55:25 (21 days ago), still ongoing
Minor Incident
Investigating
Gift Processing

We are currently investigating an issue causing some orders of Dots.eco - Clean Ocean Plastic UK (CLNOCN-UK) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

CDON SE orders are failing
Started 29 Mar 2025 15:15:50 (23 days ago), still ongoing
Minor Incident
Investigating
Gift Processing

We are currently investigating an issue causing some orders of CDON SE (CDON-SE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Starbucks - Refreshing Americano Couple Set시원한 아메리카노 커플세트 KR orders are failing
Started 24 Mar 2025 09:24:15 (28 days ago), still ongoing
Minor Incident
Investigating
Gift Processing

We are currently investigating an issue causing some orders of Starbucks - Refreshing Americano Couple Set시원한 아메리카노 커플세트 KR (SBUXAC-KR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Starbucks - Congratulations Set 축하합니다 세트 KR orders are failing
Started 19 Mar 2025 07:14:11 (1 month ago), still ongoing
Minor Incident
Investigating
Gift Processing

We are currently investigating an issue causing some orders of Starbucks - Congratulations Set 축하합니다 세트 KR (SBUXCG-KR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Hudson's Bay CA orders are failing
Started 14 Mar 2025 21:35:43 (1 month ago), still ongoing
Minor Incident
Investigating
Gift Processing

We are currently investigating an issue causing some orders of Hudson's Bay CA (HUDS-CA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Zalora MY orders are failing
Started 13 Mar 2025 12:34:09 (1 month ago), still ongoing
Minor Incident
Investigating
Gift Processing

We are currently investigating an issue causing some orders of Zalora MY (ZALO-MY) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MakeMyTrip Pre Buy IN orders are failing
Started 7 Mar 2025 07:54:18 (2 months ago), still ongoing
Minor Incident
Investigating
Gift Processing

We are currently investigating an issue causing some orders of MakeMyTrip Pre Buy IN (MMTP-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Deezer Premium 3 Month FR orders are failing
Started 3 Mar 2025 17:15:11 (2 months ago), still ongoing
Minor Incident
Investigating
Gift Processing

We are currently investigating an issue causing some orders of Deezer Premium 3 Month FR (DZPR3-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Dressman NO orders are failing
Started 11 Feb 2025 19:51:07 (2 months ago), still ongoing
Minor Incident
Investigating
Gift Processing

We are currently investigating an issue causing some orders of Dressman NO (DRSMN-NO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

McDonald's SE orders are failing
Started 11 Feb 2025 15:43:53 (2 months ago), still ongoing
Minor Incident
Investigating
Gift Processing

We are currently investigating an issue causing some orders of McDonald's SE (MCDS-SE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Polarn & Pyret SE orders are failing
Started 11 Feb 2025 15:07:48 (2 months ago), still ongoing
Minor Incident
Investigating
Gift Processing

We are currently investigating an issue causing some orders of Polarn & Pyret SE (POLPYT-SE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

CDON SE orders are failing
Started 11 Feb 2025 13:27:47 (2 months ago), still ongoing
Minor Incident
Investigating
Gift Processing

We are currently investigating an issue causing some orders of CDON SE (CDON-SE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

CDON DK orders are failing
Started 10 Feb 2025 18:33:45 (2 months ago), still ongoing
Minor Incident
Investigating
Gift Processing

We are currently investigating an issue causing some orders of CDON DK (CDON-DK) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

KOBO CA orders are failing
Started 5 Feb 2025 13:05:08 (3 months ago), still ongoing
Minor Incident
Investigating
Gift Processing

We are currently investigating an issue causing some orders of KOBO CA (KOBO-CA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Nando's - Customer UK orders are failing
Started 3 Feb 2025 16:27:19 (3 months ago), still ongoing
Minor Incident
Investigating
Gift Processing

We are currently investigating an issue causing some orders of Nando's - Customer UK (NANDOS-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Nando's Gesture of Goodwill - Customer UK orders are failing
Started 3 Feb 2025 15:37:56 (3 months ago), still ongoing
Minor Incident
Investigating
Gift Processing

We are currently investigating an issue causing some orders of Nando's Gesture of Goodwill - Customer UK (NANDOS-GW-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Ameshop MX orders are failing
Started 28 Jan 2025 21:19:31 (3 months ago), still ongoing
Minor Incident
Investigating
Gift Processing

We are currently investigating an issue causing some orders of Ameshop MX (AMES-MX) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Inno BE orders are failing
Started 12 Jan 2025 11:57:24 (3 months ago), still ongoing
Minor Incident
Investigating
Gift Processing

We are currently investigating an issue causing some orders of Inno BE (INNO-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Xbox DE orders are failing
Started 12 Jan 2025 11:54:45 (3 months ago), still ongoing
Minor Incident
Investigating
Gift Processing

We are currently investigating an issue causing some orders of Xbox DE (MSFT-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

BAUR DE orders are failing
Started 12 Jan 2025 09:04:40 (3 months ago), still ongoing
Minor Incident
Investigating
Gift Processing

We are currently investigating an issue causing some orders of BAUR DE (BAUR-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Nintendo eShop DE orders are failing
Started 12 Jan 2025 08:06:51 (3 months ago), still ongoing
Minor Incident
Investigating
Gift Processing

We are currently investigating an issue causing some orders of Nintendo eShop DE (NITD-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Rossmann DE orders are failing
Started 11 Jan 2025 19:15:43 (3 months ago), still ongoing
Minor Incident
Investigating
Gift Processing

We are currently investigating an issue causing some orders of Rossmann DE (ROS-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Aral DE orders are failing
Started 11 Jan 2025 16:14:47 (3 months ago), still ongoing
Minor Incident
Investigating
Gift Processing

We are currently investigating an issue causing some orders of Aral DE (ARAL-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Rewe DE orders are failing
Started 11 Jan 2025 13:40:04 (3 months ago), still ongoing
Minor Incident
Investigating
Gift Processing

We are currently investigating an issue causing some orders of Rewe DE (REWED-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

IKEA DE orders are failing
Started 11 Jan 2025 13:33:16 (3 months ago), still ongoing
Minor Incident
Investigating
Gift Processing

We are currently investigating an issue causing some orders of IKEA DE (IKEA-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MANGO PL orders are failing
Started 10 Jan 2025 18:07:32 (3 months ago), still ongoing
Minor Incident
Investigating
Gift Processing

We are currently investigating an issue causing some orders of MANGO PL (MANGO-PL) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Noon AE orders are failing
Started 8 Jan 2025 15:27:02 (3 months ago), still ongoing
Minor Incident
Investigating
Gift Processing

We are currently investigating an issue causing some orders of Noon AE (NOON-AE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Footasylum UK orders are failing
Started 3 Jan 2025 11:12:33 (4 months ago), still ongoing
Minor Incident
Investigating
Gift Processing

We are currently investigating an issue causing some orders of Footasylum UK (FOOTAS-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Palmers AT orders are failing
Started 24 Dec 2024 10:54:32 (4 months ago), still ongoing
Minor Incident
Investigating
Gift Processing

We are currently investigating an issue causing some orders of Palmers AT (PALMS-AT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Viamo AR orders are failing
Started 24 Dec 2024 01:47:25 (4 months ago), still ongoing
Minor Incident
Investigating
Gift Processing

We are currently investigating an issue causing some orders of Viamo AR (VIAM-AR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Innvictus MX orders are failing
Started 20 Dec 2024 02:13:49 (4 months ago), still ongoing
Minor Incident
Investigating
Gift Processing

We are currently investigating an issue causing some orders of Innvictus MX (INNV-MX) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

DECATHLON BR orders are failing
Started 30 Oct 2024 11:12:09 (6 months ago), still ongoing
Minor Incident
Investigating
Gift Processing

We are currently investigating an issue causing some orders of DECATHLON BR (DECA-BR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Nintendo eShop MX orders are failing
Started 14 Sep 2024 06:19:11 (7 months ago), still ongoing
Minor Incident
Investigating
Gift Processing

We are currently investigating an issue causing some orders of Nintendo eShop MX (NINTD-MX) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

STEAM MX orders are failing
Started 14 Sep 2024 06:14:34 (7 months ago), still ongoing
Minor Incident
Investigating
Gift Processing

We are currently investigating an issue causing some orders of STEAM MX (STEAM-MX) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Apple CA orders are failing
Started 1 Sep 2024 18:30:36 (8 months ago), still ongoing
Minor Incident
Investigating
Gift Processing

We are currently investigating an issue causing some orders of Apple CA (APPLE-CA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Fat Face UK orders are failing
Started 30 Aug 2024 10:15:17 (8 months ago), still ongoing
Minor Incident
Investigating
Gift Processing

We are currently investigating an issue causing some orders of Fat Face UK (FATFCE-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Chevron and Texaco US orders are failing
Started 18 Jul 2024 20:15:25 (9 months ago), still ongoing
Minor Incident
Investigating
Gift Processing

We are currently investigating an issue causing some orders of Chevron and Texaco US (CHEVTX-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Recently Resolved Incidents

Cloud Tailor IN orders are failing
Started 19 Apr 2025 16:22:41 (2 days ago), resolved 21 Apr 2025 19:08:39 (36 minutes ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Cloud Tailor IN (CLOU-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

GRT Gold Coin IN orders are failing
Started 21 Apr 2025 11:42:04 (8 hours ago), resolved 21 Apr 2025 18:24:33 (1 hour ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of GRT Gold Coin IN (GRTC-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MANGO BE orders are failing
Started 21 Apr 2025 16:57:15 (3 hours ago), resolved 21 Apr 2025 18:22:20 (1 hour ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of MANGO BE (MANGO-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Garena - Free Fire MX orders are failing
Started 19 Apr 2025 19:24:27 (2 days ago), resolved 21 Apr 2025 10:43:05 (9 hours ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Garena - Free Fire MX (FIRE-MX) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Cyberport DE orders are failing
Started 19 Apr 2025 14:32:12 (2 days ago), resolved 21 Apr 2025 09:47:42 (10 hours ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Cyberport DE (CPORT-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Airbnb DE orders are failing
Started 20 Apr 2025 11:06:11 (1 day ago), resolved 20 Apr 2025 12:37:00 (1 day ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Airbnb DE (AIRBNB-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Airbnb UK orders are failing
Started 19 Apr 2025 17:36:11 (2 days ago), resolved 19 Apr 2025 18:51:26 (2 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Airbnb UK (AIRBNB-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Apple - FR orders are failing
Started 18 Apr 2025 09:36:51 (3 days ago), resolved 19 Apr 2025 14:31:33 (2 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Apple - FR (APPLEC-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Myntra IN orders are failing
Started 18 Apr 2025 21:45:14 (3 days ago), resolved 19 Apr 2025 13:59:15 (2 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Myntra IN (MYNT-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Amazon Fresh Voucher IN orders are failing
Started 19 Apr 2025 04:07:56 (3 days ago), resolved 19 Apr 2025 09:00:24 (2 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Amazon Fresh Voucher IN (AMZF-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Bigbasket IN orders are failing
Started 19 Apr 2025 02:15:58 (3 days ago), resolved 19 Apr 2025 09:00:03 (2 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Bigbasket IN (BIGB-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Amazon Pay orders are failing
Started 19 Apr 2025 05:29:50 (3 days ago), resolved 19 Apr 2025 08:59:32 (2 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Amazon Pay (AMZ-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Foodland CA orders are failing
Started 13 Apr 2025 13:57:00 (8 days ago), resolved 19 Apr 2025 02:23:27 (3 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Foodland CA (FL-CA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MANGO SK orders are failing
Started 17 Apr 2025 17:12:56 (4 days ago), resolved 17 Apr 2025 17:17:56 (4 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of MANGO SK (MANGO-SK) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Microsoft Xbox Game Pass Ult 3M ESD NO orders are failing
Started 17 Apr 2025 12:52:58 (4 days ago), resolved 17 Apr 2025 14:20:45 (4 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Microsoft Xbox Game Pass Ult 3M ESD NO (MSGU3-NO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Orchestra FR orders are failing
Started 11 Apr 2025 15:26:29 (10 days ago), resolved 17 Apr 2025 13:59:31 (4 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Orchestra FR (ORCHES-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Paramount MX orders are failing
Started 19 Sep 2024 02:14:27 (7 months ago), resolved 17 Apr 2025 13:50:41 (4 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Paramount MX (PRMT-MX) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Boohoo SE orders are failing
Started 16 Apr 2025 21:00:15 (5 days ago), resolved 17 Apr 2025 13:12:46 (4 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Boohoo SE (BHOO-SE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Boohoo UK orders are failing
Started 16 Apr 2025 16:31:32 (5 days ago), resolved 17 Apr 2025 13:12:23 (4 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Boohoo UK (BHOO-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Home Depot US orders are failing
Started 16 Apr 2025 21:16:34 (5 days ago), resolved 17 Apr 2025 00:10:34 (5 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Home Depot US (DEPOT-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Allbirds US orders are failing
Started 16 Apr 2025 18:56:38 (5 days ago), resolved 16 Apr 2025 19:52:04 (5 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Allbirds US (ALLBRD-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

CJ ONE KR orders are failing
Started 26 Feb 2025 09:32:42 (2 months ago), resolved 16 Apr 2025 16:12:15 (5 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of CJ ONE KR (CJO-KR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Boohoo UK orders are failing
Started 15 Apr 2025 10:32:35 (6 days ago), resolved 16 Apr 2025 15:54:15 (5 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Boohoo UK (BHOO-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Nintendo Switch 12M MX orders are failing
Started 15 Apr 2025 10:11:27 (6 days ago), resolved 16 Apr 2025 15:13:16 (5 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Nintendo Switch 12M MX (NINTSW-MX) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MANGO IE orders are failing
Started 16 Apr 2025 12:01:34 (5 days ago), resolved 16 Apr 2025 13:10:22 (5 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of MANGO IE (MANGO-IE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MANGO DE orders are failing
Started 16 Apr 2025 08:11:21 (5 days ago), resolved 16 Apr 2025 09:40:20 (5 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of MANGO DE (MANGO-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Microsoft Xbox Game Pass Ult 3M ESD NO orders are failing
Started 15 Apr 2025 08:34:32 (6 days ago), resolved 15 Apr 2025 15:29:20 (6 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Microsoft Xbox Game Pass Ult 3M ESD NO (MSGU3-NO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Carrefour ES orders are failing
Started 15 Apr 2025 14:00:26 (6 days ago), resolved 15 Apr 2025 15:17:32 (6 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Carrefour ES (CFOUR-ES) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

NIKE NL orders are failing
Started 15 Apr 2025 05:04:45 (7 days ago), resolved 15 Apr 2025 06:19:50 (7 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of NIKE NL (NIKE-NL) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Applebee’s ® orders are failing
Started 13 Apr 2025 19:40:36 (8 days ago), resolved 15 Apr 2025 01:30:31 (7 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Applebee’s ® (APLBEE-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Carrefour ES orders are failing
Started 14 Apr 2025 19:36:22 (7 days ago), resolved 14 Apr 2025 20:49:46 (7 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Carrefour ES (CFOUR-ES) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Microsoft Xbox Game Pass Ult 3M ESD NO orders are failing
Started 14 Apr 2025 14:49:26 (7 days ago), resolved 14 Apr 2025 20:25:15 (7 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Microsoft Xbox Game Pass Ult 3M ESD NO (MSGU3-NO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

PlayStation Store CA orders are failing
Started 13 Apr 2025 19:55:55 (8 days ago), resolved 14 Apr 2025 19:53:35 (7 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of PlayStation Store CA (SONY-CA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Runa Outage Survival Guide

A step-by-step guide to help you survive a Runa outage
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    Runa Components

    Mon 14
    Tue 15
    Wed 16
    Thu 17
    Fri 18
    Sat 19
    Sun 20
    now

    Runa API

    Mon 14
    Tue 15
    Wed 16
    Thu 17
    Fri 18
    Sat 19
    Sun 20
    now

    Runa Web App

    Mon 14
    Tue 15
    Wed 16
    Thu 17
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    Sat 19
    Sun 20
    now

    Runa Gift Processing

    Mon 14
    Tue 15
    Wed 16
    Thu 17
    Fri 18
    Sat 19
    Sun 20
    now
    Chevron and Texaco US orders are failing
    Started 18 Jul 2024 20:15:25 (9 months ago), still ongoing
    Minor Incident
    Investigating
    Gift Processing

    We are currently investigating an issue causing some orders of Chevron and Texaco US (CHEVTX-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Fat Face UK orders are failing
    Started 30 Aug 2024 10:15:17 (8 months ago), still ongoing
    Minor Incident
    Investigating
    Gift Processing

    We are currently investigating an issue causing some orders of Fat Face UK (FATFCE-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Apple CA orders are failing
    Started 1 Sep 2024 18:30:36 (8 months ago), still ongoing
    Minor Incident
    Investigating
    Gift Processing

    We are currently investigating an issue causing some orders of Apple CA (APPLE-CA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Nintendo eShop MX orders are failing
    Started 14 Sep 2024 06:19:11 (7 months ago), still ongoing
    Minor Incident
    Investigating
    Gift Processing

    We are currently investigating an issue causing some orders of Nintendo eShop MX (NINTD-MX) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    STEAM MX orders are failing
    Started 14 Sep 2024 06:14:34 (7 months ago), still ongoing
    Minor Incident
    Investigating
    Gift Processing

    We are currently investigating an issue causing some orders of STEAM MX (STEAM-MX) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    DECATHLON BR orders are failing
    Started 30 Oct 2024 11:12:09 (6 months ago), still ongoing
    Minor Incident
    Investigating
    Gift Processing

    We are currently investigating an issue causing some orders of DECATHLON BR (DECA-BR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Zalora MY orders are failing
    Started 13 Mar 2025 12:34:09 (1 month ago), still ongoing
    Minor Incident
    Investigating
    Gift Processing

    We are currently investigating an issue causing some orders of Zalora MY (ZALO-MY) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Starbucks - Refreshing Americano Couple Set시원한 아메리카노 커플세트 KR orders are failing
    Started 24 Mar 2025 09:24:15 (28 days ago), still ongoing
    Minor Incident
    Investigating
    Gift Processing

    We are currently investigating an issue causing some orders of Starbucks - Refreshing Americano Couple Set시원한 아메리카노 커플세트 KR (SBUXAC-KR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Lifestyle Offline IN orders are failing
    Started 1 Apr 2025 09:46:00 (20 days ago), still ongoing
    Minor Incident
    Investigating
    Gift Processing

    We are currently investigating an issue causing some orders of Lifestyle Offline IN (LIVEOF-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Wonderbox FR orders are failing
    Started 13 Apr 2025 11:41:53 (8 days ago), still ongoing
    Minor Incident
    Investigating
    Gift Processing

    We are currently investigating an issue causing some orders of Wonderbox FR (WONDBX-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Hudson's Bay CA orders are failing
    Started 14 Mar 2025 21:35:43 (1 month ago), still ongoing
    Minor Incident
    Investigating
    Gift Processing

    We are currently investigating an issue causing some orders of Hudson's Bay CA (HUDS-CA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Innvictus MX orders are failing
    Started 20 Dec 2024 02:13:49 (4 months ago), still ongoing
    Minor Incident
    Investigating
    Gift Processing

    We are currently investigating an issue causing some orders of Innvictus MX (INNV-MX) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Viamo AR orders are failing
    Started 24 Dec 2024 01:47:25 (4 months ago), still ongoing
    Minor Incident
    Investigating
    Gift Processing

    We are currently investigating an issue causing some orders of Viamo AR (VIAM-AR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Palmers AT orders are failing
    Started 24 Dec 2024 10:54:32 (4 months ago), still ongoing
    Minor Incident
    Investigating
    Gift Processing

    We are currently investigating an issue causing some orders of Palmers AT (PALMS-AT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Deezer Premium 3 Month FR orders are failing
    Started 3 Mar 2025 17:15:11 (2 months ago), still ongoing
    Minor Incident
    Investigating
    Gift Processing

    We are currently investigating an issue causing some orders of Deezer Premium 3 Month FR (DZPR3-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Footasylum UK orders are failing
    Started 3 Jan 2025 11:12:33 (4 months ago), still ongoing
    Minor Incident
    Investigating
    Gift Processing

    We are currently investigating an issue causing some orders of Footasylum UK (FOOTAS-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Noon AE orders are failing
    Started 8 Jan 2025 15:27:02 (3 months ago), still ongoing
    Minor Incident
    Investigating
    Gift Processing

    We are currently investigating an issue causing some orders of Noon AE (NOON-AE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    MANGO PL orders are failing
    Started 10 Jan 2025 18:07:32 (3 months ago), still ongoing
    Minor Incident
    Investigating
    Gift Processing

    We are currently investigating an issue causing some orders of MANGO PL (MANGO-PL) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Rossmann DE orders are failing
    Started 11 Jan 2025 19:15:43 (3 months ago), still ongoing
    Minor Incident
    Investigating
    Gift Processing

    We are currently investigating an issue causing some orders of Rossmann DE (ROS-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Aral DE orders are failing
    Started 11 Jan 2025 16:14:47 (3 months ago), still ongoing
    Minor Incident
    Investigating
    Gift Processing

    We are currently investigating an issue causing some orders of Aral DE (ARAL-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Rewe DE orders are failing
    Started 11 Jan 2025 13:40:04 (3 months ago), still ongoing
    Minor Incident
    Investigating
    Gift Processing

    We are currently investigating an issue causing some orders of Rewe DE (REWED-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    IKEA DE orders are failing
    Started 11 Jan 2025 13:33:16 (3 months ago), still ongoing
    Minor Incident
    Investigating
    Gift Processing

    We are currently investigating an issue causing some orders of IKEA DE (IKEA-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Inno BE orders are failing
    Started 12 Jan 2025 11:57:24 (3 months ago), still ongoing
    Minor Incident
    Investigating
    Gift Processing

    We are currently investigating an issue causing some orders of Inno BE (INNO-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Xbox DE orders are failing
    Started 12 Jan 2025 11:54:45 (3 months ago), still ongoing
    Minor Incident
    Investigating
    Gift Processing

    We are currently investigating an issue causing some orders of Xbox DE (MSFT-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    BAUR DE orders are failing
    Started 12 Jan 2025 09:04:40 (3 months ago), still ongoing
    Minor Incident
    Investigating
    Gift Processing

    We are currently investigating an issue causing some orders of BAUR DE (BAUR-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Nintendo eShop DE orders are failing
    Started 12 Jan 2025 08:06:51 (3 months ago), still ongoing
    Minor Incident
    Investigating
    Gift Processing

    We are currently investigating an issue causing some orders of Nintendo eShop DE (NITD-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    CDON SE orders are failing
    Started 29 Mar 2025 15:15:50 (23 days ago), still ongoing
    Minor Incident
    Investigating
    Gift Processing

    We are currently investigating an issue causing some orders of CDON SE (CDON-SE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Starbucks - Congratulations Set 축하합니다 세트 KR orders are failing
    Started 19 Mar 2025 07:14:11 (1 month ago), still ongoing
    Minor Incident
    Investigating
    Gift Processing

    We are currently investigating an issue causing some orders of Starbucks - Congratulations Set 축하합니다 세트 KR (SBUXCG-KR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Ameshop MX orders are failing
    Started 28 Jan 2025 21:19:31 (3 months ago), still ongoing
    Minor Incident
    Investigating
    Gift Processing

    We are currently investigating an issue causing some orders of Ameshop MX (AMES-MX) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    MakeMyTrip Pre Buy IN orders are failing
    Started 7 Mar 2025 07:54:18 (2 months ago), still ongoing
    Minor Incident
    Investigating
    Gift Processing

    We are currently investigating an issue causing some orders of MakeMyTrip Pre Buy IN (MMTP-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Nando's Gesture of Goodwill - Customer UK orders are failing
    Started 3 Feb 2025 15:37:56 (3 months ago), still ongoing
    Minor Incident
    Investigating
    Gift Processing

    We are currently investigating an issue causing some orders of Nando's Gesture of Goodwill - Customer UK (NANDOS-GW-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Nando's - Customer UK orders are failing
    Started 3 Feb 2025 16:27:19 (3 months ago), still ongoing
    Minor Incident
    Investigating
    Gift Processing

    We are currently investigating an issue causing some orders of Nando's - Customer UK (NANDOS-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    KOBO CA orders are failing
    Started 5 Feb 2025 13:05:08 (3 months ago), still ongoing
    Minor Incident
    Investigating
    Gift Processing

    We are currently investigating an issue causing some orders of KOBO CA (KOBO-CA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    CDON DK orders are failing
    Started 10 Feb 2025 18:33:45 (2 months ago), still ongoing
    Minor Incident
    Investigating
    Gift Processing

    We are currently investigating an issue causing some orders of CDON DK (CDON-DK) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    CDON SE orders are failing
    Started 11 Feb 2025 13:27:47 (2 months ago), still ongoing
    Minor Incident
    Investigating
    Gift Processing

    We are currently investigating an issue causing some orders of CDON SE (CDON-SE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Polarn & Pyret SE orders are failing
    Started 11 Feb 2025 15:07:48 (2 months ago), still ongoing
    Minor Incident
    Investigating
    Gift Processing

    We are currently investigating an issue causing some orders of Polarn & Pyret SE (POLPYT-SE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    McDonald's SE orders are failing
    Started 11 Feb 2025 15:43:53 (2 months ago), still ongoing
    Minor Incident
    Investigating
    Gift Processing

    We are currently investigating an issue causing some orders of McDonald's SE (MCDS-SE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Dressman NO orders are failing
    Started 11 Feb 2025 19:51:07 (2 months ago), still ongoing
    Minor Incident
    Investigating
    Gift Processing

    We are currently investigating an issue causing some orders of Dressman NO (DRSMN-NO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Dots.eco - Clean Ocean Plastic UK orders are failing
    Started 31 Mar 2025 12:55:25 (21 days ago), still ongoing
    Minor Incident
    Investigating
    Gift Processing

    We are currently investigating an issue causing some orders of Dots.eco - Clean Ocean Plastic UK (CLNOCN-UK) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Fortnite FR orders are failing
    Started 3 Apr 2025 16:07:42 (18 days ago), still ongoing
    Minor Incident
    Investigating
    Gift Processing

    We are currently investigating an issue causing some orders of Fortnite FR (FRTNIT-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Espresso House SE orders are failing
    Started 9 Apr 2025 08:35:35 (12 days ago), still ongoing
    Minor Incident
    Investigating
    Gift Processing

    We are currently investigating an issue causing some orders of Espresso House SE (ESPRS-SE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Odeon UK orders are failing
    Started 9 Apr 2025 14:26:40 (12 days ago), still ongoing
    Minor Incident
    Investigating
    Gift Processing

    We are currently investigating an issue causing some orders of Odeon UK (ODEON-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Playstation IE orders are failing
    Started 9 Apr 2025 10:25:49 (12 days ago), still ongoing
    Minor Incident
    Investigating
    Gift Processing

    We are currently investigating an issue causing some orders of Playstation IE (PLAY-IE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Orchestra FR orders are failing
    Started 11 Apr 2025 15:26:29 (10 days ago), resolved 17 Apr 2025 13:59:31 (4 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Orchestra FR (ORCHES-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Record Tokens UK orders are failing
    Started 12 Apr 2025 06:57:16 (10 days ago), still ongoing
    Minor Incident
    Investigating
    Gift Processing

    We are currently investigating an issue causing some orders of Record Tokens UK (RCRD-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    PlayStation NO orders are failing
    Started 13 Apr 2025 03:58:46 (9 days ago), still ongoing
    Minor Incident
    Investigating
    Gift Processing

    We are currently investigating an issue causing some orders of PlayStation NO (PLAY-NO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Saks OFF 5TH US orders are failing
    Started 13 Apr 2025 11:24:30 (8 days ago), still ongoing
    Minor Incident
    Investigating
    Gift Processing

    We are currently investigating an issue causing some orders of Saks OFF 5TH US (SOF-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Clarks US orders are failing
    Started 13 Apr 2025 13:59:53 (8 days ago), still ongoing
    Minor Incident
    Investigating
    Gift Processing

    We are currently investigating an issue causing some orders of Clarks US (CLARKS-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Foodland CA orders are failing
    Started 13 Apr 2025 13:57:00 (8 days ago), resolved 19 Apr 2025 02:23:27 (3 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Foodland CA (FL-CA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Applebee’s ® orders are failing
    Started 13 Apr 2025 19:40:36 (8 days ago), resolved 15 Apr 2025 01:30:31 (7 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Applebee’s ® (APLBEE-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    PlayStation Store CA orders are failing
    Started 13 Apr 2025 19:55:55 (8 days ago), resolved 14 Apr 2025 19:53:35 (7 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of PlayStation Store CA (SONY-CA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    sweetFrog® US orders are failing
    Started 13 Apr 2025 22:01:57 (8 days ago), still ongoing
    Minor Incident
    Investigating
    Gift Processing

    We are currently investigating an issue causing some orders of sweetFrog® US (SWFROG-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Microsoft Xbox Game Pass Ult 3M ESD NO orders are failing
    Started 14 Apr 2025 14:49:26 (7 days ago), resolved 14 Apr 2025 20:25:15 (7 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Microsoft Xbox Game Pass Ult 3M ESD NO (MSGU3-NO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Carrefour ES orders are failing
    Started 14 Apr 2025 19:36:22 (7 days ago), resolved 14 Apr 2025 20:49:46 (7 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Carrefour ES (CFOUR-ES) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    NIKE NL orders are failing
    Started 15 Apr 2025 05:04:45 (7 days ago), resolved 15 Apr 2025 06:19:50 (7 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of NIKE NL (NIKE-NL) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Microsoft Xbox Game Pass Ult 3M ESD NO orders are failing
    Started 15 Apr 2025 08:34:32 (6 days ago), resolved 15 Apr 2025 15:29:20 (6 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Microsoft Xbox Game Pass Ult 3M ESD NO (MSGU3-NO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Nintendo Switch 12M MX orders are failing
    Started 15 Apr 2025 10:11:27 (6 days ago), resolved 16 Apr 2025 15:13:16 (5 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Nintendo Switch 12M MX (NINTSW-MX) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Boohoo UK orders are failing
    Started 15 Apr 2025 10:32:35 (6 days ago), resolved 16 Apr 2025 15:54:15 (5 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Boohoo UK (BHOO-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Carrefour ES orders are failing
    Started 15 Apr 2025 14:00:26 (6 days ago), resolved 15 Apr 2025 15:17:32 (6 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Carrefour ES (CFOUR-ES) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    MANGO DE orders are failing
    Started 16 Apr 2025 08:11:21 (5 days ago), resolved 16 Apr 2025 09:40:20 (5 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of MANGO DE (MANGO-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    MANGO IE orders are failing
    Started 16 Apr 2025 12:01:34 (5 days ago), resolved 16 Apr 2025 13:10:22 (5 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of MANGO IE (MANGO-IE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    CJ ONE KR orders are failing
    Started 26 Feb 2025 09:32:42 (2 months ago), resolved 16 Apr 2025 16:12:15 (5 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of CJ ONE KR (CJO-KR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Allbirds US orders are failing
    Started 16 Apr 2025 18:56:38 (5 days ago), resolved 16 Apr 2025 19:52:04 (5 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Allbirds US (ALLBRD-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    E-FRESH GR orders are failing
    Started 16 Apr 2025 20:26:41 (5 days ago), still ongoing
    Minor Incident
    Investigating
    Gift Processing

    We are currently investigating an issue causing some orders of E-FRESH GR (EFRSH-GR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Boohoo SE orders are failing
    Started 16 Apr 2025 21:00:15 (5 days ago), resolved 17 Apr 2025 13:12:46 (4 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Boohoo SE (BHOO-SE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Home Depot US orders are failing
    Started 16 Apr 2025 21:16:34 (5 days ago), resolved 17 Apr 2025 00:10:34 (5 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Home Depot US (DEPOT-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Granngården SE orders are failing
    Started 17 Apr 2025 12:45:30 (4 days ago), still ongoing
    Minor Incident
    Investigating
    Gift Processing

    We are currently investigating an issue causing some orders of Granngården SE (GRNDN-SE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Boohoo UK orders are failing
    Started 16 Apr 2025 16:31:32 (5 days ago), resolved 17 Apr 2025 13:12:23 (4 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Boohoo UK (BHOO-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Paramount MX orders are failing
    Started 19 Sep 2024 02:14:27 (7 months ago), resolved 17 Apr 2025 13:50:41 (4 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Paramount MX (PRMT-MX) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Microsoft Xbox Game Pass Ult 3M ESD NO orders are failing
    Started 17 Apr 2025 12:52:58 (4 days ago), resolved 17 Apr 2025 14:20:45 (4 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Microsoft Xbox Game Pass Ult 3M ESD NO (MSGU3-NO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    MANGO SK orders are failing
    Started 17 Apr 2025 17:12:56 (4 days ago), resolved 17 Apr 2025 17:17:56 (4 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of MANGO SK (MANGO-SK) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Apple - FR orders are failing
    Started 18 Apr 2025 09:36:51 (3 days ago), resolved 19 Apr 2025 14:31:33 (2 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Apple - FR (APPLEC-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Myntra IN orders are failing
    Started 18 Apr 2025 21:45:14 (3 days ago), resolved 19 Apr 2025 13:59:15 (2 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Myntra IN (MYNT-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Bigbasket IN orders are failing
    Started 19 Apr 2025 02:15:58 (3 days ago), resolved 19 Apr 2025 09:00:03 (2 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Bigbasket IN (BIGB-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    INTERSPORT SI orders are failing
    Started 19 Apr 2025 05:30:39 (3 days ago), still ongoing
    Minor Incident
    Investigating
    Gift Processing

    We are currently investigating an issue causing some orders of INTERSPORT SI (ISPRT-SI) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Cyberport DE orders are failing
    Started 19 Apr 2025 14:32:12 (2 days ago), resolved 21 Apr 2025 09:47:42 (10 hours ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Cyberport DE (CPORT-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Amazon Fresh Voucher IN orders are failing
    Started 19 Apr 2025 04:07:56 (3 days ago), resolved 19 Apr 2025 09:00:24 (2 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Amazon Fresh Voucher IN (AMZF-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Amazon Pay orders are failing
    Started 19 Apr 2025 05:29:50 (3 days ago), resolved 19 Apr 2025 08:59:32 (2 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Amazon Pay (AMZ-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Espresso House NO orders are failing
    Started 19 Apr 2025 11:31:09 (2 days ago), still ongoing
    Minor Incident
    Investigating
    Gift Processing

    We are currently investigating an issue causing some orders of Espresso House NO (ESPRS-NO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Orchestra FR orders are failing
    Started 19 Apr 2025 14:05:15 (2 days ago), still ongoing
    Minor Incident
    Investigating
    Gift Processing

    We are currently investigating an issue causing some orders of Orchestra FR (ORCHES-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Cloud Tailor IN orders are failing
    Started 19 Apr 2025 16:22:41 (2 days ago), resolved 21 Apr 2025 19:08:39 (36 minutes ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Cloud Tailor IN (CLOU-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Airbnb UK orders are failing
    Started 19 Apr 2025 17:36:11 (2 days ago), resolved 19 Apr 2025 18:51:26 (2 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Airbnb UK (AIRBNB-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Garena - Free Fire MX orders are failing
    Started 19 Apr 2025 19:24:27 (2 days ago), resolved 21 Apr 2025 10:43:05 (9 hours ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Garena - Free Fire MX (FIRE-MX) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Reliance Retail IN orders are failing
    Started 20 Apr 2025 12:28:30 (1 day ago), still ongoing
    Minor Incident
    Investigating
    Gift Processing

    We are currently investigating an issue causing some orders of Reliance Retail IN (RERE-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Airbnb DE orders are failing
    Started 20 Apr 2025 11:06:11 (1 day ago), resolved 20 Apr 2025 12:37:00 (1 day ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Airbnb DE (AIRBNB-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    XBOX SK orders are failing
    Started 20 Apr 2025 15:40:13 (1 day ago), still ongoing
    Minor Incident
    Investigating
    Gift Processing

    We are currently investigating an issue causing some orders of XBOX SK (XBOX-SK) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Airbnb DE orders are failing
    Started 20 Apr 2025 16:14:26 (1 day ago), still ongoing
    Minor Incident
    Investigating
    Gift Processing

    We are currently investigating an issue causing some orders of Airbnb DE (AIRBNB-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    IKEA SI orders are failing
    Started 20 Apr 2025 20:24:41 (23 hours ago), still ongoing
    Minor Incident
    Investigating
    Gift Processing

    We are currently investigating an issue causing some orders of IKEA SI (IKEA-SI) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    MALL.HR orders are failing
    Started 20 Apr 2025 19:28:37 (1 day ago), still ongoing
    Minor Incident
    Investigating
    Gift Processing

    We are currently investigating an issue causing some orders of MALL.HR (MALL-HR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Bigbasket IN orders are failing
    Started 21 Apr 2025 06:14:12 (14 hours ago), still ongoing
    Minor Incident
    Monitoring
    Gift Processing

    We are currently investigating an issue causing some orders of Bigbasket IN (BIGB-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    ALZA.SK orders are failing
    Started 21 Apr 2025 08:04:34 (12 hours ago), still ongoing
    Minor Incident
    Investigating
    Gift Processing

    We are currently investigating an issue causing some orders of ALZA.SK (ALZA-SK) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    PLAISIO GR orders are failing
    Started 21 Apr 2025 09:18:01 (10 hours ago), still ongoing
    Minor Incident
    Investigating
    Gift Processing

    We are currently investigating an issue causing some orders of PLAISIO GR (PLSIO-GR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    MIMOVRSTE SI orders are failing
    Started 21 Apr 2025 11:45:14 (8 hours ago), still ongoing
    Minor Incident
    Investigating
    Gift Processing

    We are currently investigating an issue causing some orders of MIMOVRSTE SI (MIMOV-SI) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    GRT Gold Coin IN orders are failing
    Started 21 Apr 2025 11:42:04 (8 hours ago), resolved 21 Apr 2025 18:24:33 (1 hour ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of GRT Gold Coin IN (GRTC-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Ving SE orders are failing
    Started 21 Apr 2025 14:33:57 (5 hours ago), still ongoing
    Minor Incident
    Investigating
    Gift Processing

    We are currently investigating an issue causing some orders of Ving SE (VING-SE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    MANGO BE orders are failing
    Started 21 Apr 2025 16:57:15 (3 hours ago), resolved 21 Apr 2025 18:22:20 (1 hour ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of MANGO BE (MANGO-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Amazon Pay orders are failing
    Started 21 Apr 2025 18:06:09 (2 hours ago), still ongoing
    Minor Incident
    Investigating
    Gift Processing

    We are currently investigating an issue causing some orders of Amazon Pay (AMZ-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

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