Runa status is Minor Service Outage

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now

Runa API

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now

Runa Gift Processing

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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

RTL+ DE orders are failing
Started 26 Aug 2025 15:52:08 (20 hours ago), still ongoing
Minor Incident
Investigating
Gift Processing

We are currently investigating an issue causing some orders of RTL+ DE (RTL-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Soriana MX orders are failing
Started 25 Aug 2025 20:33:09 (2 days ago), still ongoing
Minor Incident
Investigating
Gift Processing

We are currently investigating an issue causing some orders of Soriana MX (SORIAN-MX) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Biedronka PL orders are failing
Started 23 Aug 2025 12:30:53 (4 days ago), still ongoing
Minor Incident
Investigating
Gift Processing

We are currently investigating an issue causing some orders of Biedronka PL (BIEDR-PL) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Biedronka PL orders are failing
Started 23 Aug 2025 12:30:53 (4 days ago), still ongoing
Minor Incident
Investigating
Gift Processing

We are currently investigating an issue causing some orders of Biedronka PL (BIEDR-PL) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Moe's Southwest Grill US orders are failing
Started 21 Aug 2025 17:49:20 (6 days ago), still ongoing
Minor Incident
Investigating
Gift Processing

We are currently investigating an issue causing some orders of Moe's Southwest Grill US (MOES-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Oxybul-Okaïdi FR orders are failing
Started 21 Aug 2025 00:51:52 (6 days ago), still ongoing
Minor Incident
Investigating
Gift Processing

We are currently investigating an issue causing some orders of Oxybul-Okaïdi FR (OXYBUL-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

CASASBAHIA.COM BR orders are failing
Started 19 Aug 2025 04:35:00 (8 days ago), still ongoing
Minor Incident
Investigating
Gift Processing

We are currently investigating an issue causing some orders of CASASBAHIA.COM BR (CSBH-BR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Swarovski US orders are failing
Started 19 Aug 2025 03:56:33 (8 days ago), still ongoing
Minor Incident
Investigating
Gift Processing

We are currently investigating an issue causing some orders of Swarovski US (SWAR-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Recently Resolved Incidents

Nando's UK orders are failing
Started 24 Aug 2025 17:34:46 (3 days ago), resolved 26 Aug 2025 16:59:08 (19 hours ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Nando's UK (NANDO-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

McDonald's KR orders are failing
Started 26 Aug 2025 11:59:33 (24 hours ago), resolved 26 Aug 2025 12:04:22 (24 hours ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of McDonald's KR (MCD-KR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Amazon Shopping Voucher orders are failing
Started 26 Aug 2025 10:31:34 (1 day ago), resolved 26 Aug 2025 11:49:13 (1 day ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Amazon Shopping Voucher (AMZSHP-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Amazon Pay orders are failing
Started 26 Aug 2025 05:40:31 (1 day ago), resolved 26 Aug 2025 11:32:10 (1 day ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Amazon Pay (AMZ-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Amazon Pay orders are failing
Started 26 Aug 2025 05:40:30 (1 day ago), resolved 26 Aug 2025 11:32:10 (1 day ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Amazon Pay (AMZ-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

CARREFOUR BR orders are failing
Started 25 Aug 2025 13:00:24 (2 days ago), resolved 26 Aug 2025 08:29:46 (1 day ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of CARREFOUR BR (CFOUR-BR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Amazon MX orders are failing
Started 25 Aug 2025 17:23:38 (2 days ago), resolved 25 Aug 2025 19:24:30 (2 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Amazon MX (AMZ-MX) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Zomato (B2B) IN orders are failing
Started 25 Aug 2025 14:27:44 (2 days ago), resolved 25 Aug 2025 15:52:45 (2 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Zomato (B2B) IN (ZOMA-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MakeMyTrip Pre Buy IN orders are failing
Started 25 Aug 2025 14:40:32 (2 days ago), resolved 25 Aug 2025 15:52:10 (2 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of MakeMyTrip Pre Buy IN (MMTP-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Uber IN orders are failing
Started 25 Aug 2025 15:03:47 (2 days ago), resolved 25 Aug 2025 15:51:48 (2 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Uber IN (UBER-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Flipkart IN orders are failing
Started 25 Aug 2025 15:17:27 (2 days ago), resolved 25 Aug 2025 15:51:30 (2 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Flipkart IN (FLIPKR-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Uber IN orders are failing
Started 25 Aug 2025 14:49:08 (2 days ago), resolved 25 Aug 2025 15:02:45 (2 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Uber IN (UBER-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Uber IN orders are failing
Started 25 Aug 2025 14:35:00 (2 days ago), resolved 25 Aug 2025 14:46:39 (2 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Uber IN (UBER-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Zappos.com US orders are failing
Started 25 Aug 2025 11:13:31 (2 days ago), resolved 25 Aug 2025 12:43:46 (2 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Zappos.com US (ZAPPO-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

McDonald's KR orders are failing
Started 24 Aug 2025 20:17:49 (3 days ago), resolved 25 Aug 2025 11:58:29 (2 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of McDonald's KR (MCD-KR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Spotify 1M UK orders are failing
Started 25 Jul 2025 12:05:15 (1 month ago), resolved 23 Aug 2025 08:21:12 (4 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Spotify 1M UK (SPTF-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Olive Young KR orders are failing
Started 23 Aug 2025 02:07:27 (4 days ago), resolved 23 Aug 2025 02:12:31 (4 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Olive Young KR (OLI-KR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MediaMarkt BE orders are failing
Started 22 Aug 2025 20:37:28 (5 days ago), resolved 22 Aug 2025 21:47:13 (5 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of MediaMarkt BE (MMKT-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Issue with the Runa ordering platform
Started 22 Aug 2025 08:13:38 (5 days ago), resolved 22 Aug 2025 16:49:22 (5 days ago)
Minor Incident
Resolved
Runa API
Gift Processing

At Approx 7:40 AM UTC, the Runa ordering platform (customer ordering + fulfilments) went down, because of an issue with a database transaction. Orders between 7:40 AM UTC - 8:10 AM UTC may have failed. Retrying these orders should work. We are investigating the issue now and will post more updates shortly.

The system is back to stable operations now. We apologize for any inconvenience

MANGO PT orders are failing
Started 22 Aug 2025 12:57:08 (5 days ago), resolved 22 Aug 2025 14:17:28 (5 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of MANGO PT (MANGO-PT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MANGO BG orders are failing
Started 22 Aug 2025 11:17:23 (5 days ago), resolved 22 Aug 2025 13:12:37 (5 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of MANGO BG (MANGO-BG) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Auntie Anne's US orders are failing
Started 15 Aug 2025 04:06:16 (12 days ago), resolved 22 Aug 2025 10:43:05 (5 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Auntie Anne's US (AUNTIE-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Zomato (B2B) IN orders are failing
Started 21 Aug 2025 14:41:51 (6 days ago), resolved 21 Aug 2025 16:07:17 (6 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Zomato (B2B) IN (ZOMA-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Steam FR orders are failing
Started 20 Aug 2025 21:48:27 (7 days ago), resolved 21 Aug 2025 12:32:52 (6 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Steam FR (STEAM-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

McDonald's KR orders are failing
Started 21 Aug 2025 04:23:27 (6 days ago), resolved 21 Aug 2025 11:02:21 (6 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of McDonald's KR (MCD-KR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Riot Games FR orders are failing
Started 20 Aug 2025 20:28:16 (7 days ago), resolved 21 Aug 2025 01:35:17 (6 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Riot Games FR (RIOTGM-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MediaMarkt PT orders are failing
Started 20 Aug 2025 15:42:57 (7 days ago), resolved 20 Aug 2025 16:46:42 (7 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of MediaMarkt PT (MMKT-PT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Macy's US orders are failing
Started 20 Aug 2025 14:58:26 (7 days ago), resolved 20 Aug 2025 16:26:47 (7 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Macy's US (MACYS-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Macy's US orders are failing
Started 20 Aug 2025 14:58:26 (7 days ago), resolved 20 Aug 2025 16:26:47 (7 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Macy's US (MACYS-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Runa Outage Survival Guide

A step-by-step guide to help you survive a Runa outage
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    Runa Components

    Wed 20
    Thu 21
    Fri 22
    Sat 23
    Sun 24
    Mon 25
    Tue 26
    now

    Runa API

    Wed 20
    Thu 21
    Fri 22
    Sat 23
    Sun 24
    Mon 25
    Tue 26
    now
    Issue with the Runa ordering platform
    Started 22 Aug 2025 08:13:38 (5 days ago), resolved 22 Aug 2025 16:49:22 (5 days ago)
    Minor Incident
    Resolved
    Runa API
    Gift Processing

    At Approx 7:40 AM UTC, the Runa ordering platform (customer ordering + fulfilments) went down, because of an issue with a database transaction. Orders between 7:40 AM UTC - 8:10 AM UTC may have failed. Retrying these orders should work. We are investigating the issue now and will post more updates shortly.

    The system is back to stable operations now. We apologize for any inconvenience

    Runa Web App

    Wed 20
    Thu 21
    Fri 22
    Sat 23
    Sun 24
    Mon 25
    Tue 26
    now

    Runa Connect API

    Wed 20
    Thu 21
    Fri 22
    Sat 23
    Sun 24
    Mon 25
    Tue 26
    now

    Runa Gift Processing

    Wed 20
    Thu 21
    Fri 22
    Sat 23
    Sun 24
    Mon 25
    Tue 26
    now
    Macy's US orders are failing
    Started 20 Aug 2025 14:58:26 (7 days ago), resolved 20 Aug 2025 16:26:47 (7 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Macy's US (MACYS-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Macy's US orders are failing
    Started 20 Aug 2025 14:58:26 (7 days ago), resolved 20 Aug 2025 16:26:47 (7 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Macy's US (MACYS-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    MediaMarkt PT orders are failing
    Started 20 Aug 2025 15:42:57 (7 days ago), resolved 20 Aug 2025 16:46:42 (7 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of MediaMarkt PT (MMKT-PT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Riot Games FR orders are failing
    Started 20 Aug 2025 20:28:16 (7 days ago), resolved 21 Aug 2025 01:35:17 (6 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Riot Games FR (RIOTGM-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Steam FR orders are failing
    Started 20 Aug 2025 21:48:27 (7 days ago), resolved 21 Aug 2025 12:32:52 (6 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Steam FR (STEAM-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Oxybul-Okaïdi FR orders are failing
    Started 21 Aug 2025 00:51:52 (6 days ago), still ongoing
    Minor Incident
    Investigating
    Gift Processing

    We are currently investigating an issue causing some orders of Oxybul-Okaïdi FR (OXYBUL-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    McDonald's KR orders are failing
    Started 21 Aug 2025 04:23:27 (6 days ago), resolved 21 Aug 2025 11:02:21 (6 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of McDonald's KR (MCD-KR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Spotify 1M UK orders are failing
    Started 25 Jul 2025 12:05:15 (1 month ago), resolved 23 Aug 2025 08:21:12 (4 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Spotify 1M UK (SPTF-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Zomato (B2B) IN orders are failing
    Started 21 Aug 2025 14:41:51 (6 days ago), resolved 21 Aug 2025 16:07:17 (6 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Zomato (B2B) IN (ZOMA-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Moe's Southwest Grill US orders are failing
    Started 21 Aug 2025 17:49:20 (6 days ago), still ongoing
    Minor Incident
    Investigating
    Gift Processing

    We are currently investigating an issue causing some orders of Moe's Southwest Grill US (MOES-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Issue with the Runa ordering platform
    Started 22 Aug 2025 08:13:38 (5 days ago), resolved 22 Aug 2025 16:49:22 (5 days ago)
    Minor Incident
    Resolved
    Runa API
    Gift Processing

    At Approx 7:40 AM UTC, the Runa ordering platform (customer ordering + fulfilments) went down, because of an issue with a database transaction. Orders between 7:40 AM UTC - 8:10 AM UTC may have failed. Retrying these orders should work. We are investigating the issue now and will post more updates shortly.

    The system is back to stable operations now. We apologize for any inconvenience

    MANGO BG orders are failing
    Started 22 Aug 2025 11:17:23 (5 days ago), resolved 22 Aug 2025 13:12:37 (5 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of MANGO BG (MANGO-BG) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    MANGO PT orders are failing
    Started 22 Aug 2025 12:57:08 (5 days ago), resolved 22 Aug 2025 14:17:28 (5 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of MANGO PT (MANGO-PT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    MediaMarkt BE orders are failing
    Started 22 Aug 2025 20:37:28 (5 days ago), resolved 22 Aug 2025 21:47:13 (5 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of MediaMarkt BE (MMKT-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Olive Young KR orders are failing
    Started 23 Aug 2025 02:07:27 (4 days ago), resolved 23 Aug 2025 02:12:31 (4 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Olive Young KR (OLI-KR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Biedronka PL orders are failing
    Started 23 Aug 2025 12:30:53 (4 days ago), still ongoing
    Minor Incident
    Investigating
    Gift Processing

    We are currently investigating an issue causing some orders of Biedronka PL (BIEDR-PL) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Biedronka PL orders are failing
    Started 23 Aug 2025 12:30:53 (4 days ago), still ongoing
    Minor Incident
    Investigating
    Gift Processing

    We are currently investigating an issue causing some orders of Biedronka PL (BIEDR-PL) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Nando's UK orders are failing
    Started 24 Aug 2025 17:34:46 (3 days ago), resolved 26 Aug 2025 16:59:08 (19 hours ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Nando's UK (NANDO-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    McDonald's KR orders are failing
    Started 24 Aug 2025 20:17:49 (3 days ago), resolved 25 Aug 2025 11:58:29 (2 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of McDonald's KR (MCD-KR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Zappos.com US orders are failing
    Started 25 Aug 2025 11:13:31 (2 days ago), resolved 25 Aug 2025 12:43:46 (2 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Zappos.com US (ZAPPO-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    CARREFOUR BR orders are failing
    Started 25 Aug 2025 13:00:24 (2 days ago), resolved 26 Aug 2025 08:29:46 (1 day ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of CARREFOUR BR (CFOUR-BR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Zomato (B2B) IN orders are failing
    Started 25 Aug 2025 14:27:44 (2 days ago), resolved 25 Aug 2025 15:52:45 (2 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Zomato (B2B) IN (ZOMA-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    MakeMyTrip Pre Buy IN orders are failing
    Started 25 Aug 2025 14:40:32 (2 days ago), resolved 25 Aug 2025 15:52:10 (2 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of MakeMyTrip Pre Buy IN (MMTP-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Uber IN orders are failing
    Started 25 Aug 2025 15:03:47 (2 days ago), resolved 25 Aug 2025 15:51:48 (2 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Uber IN (UBER-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Flipkart IN orders are failing
    Started 25 Aug 2025 15:17:27 (2 days ago), resolved 25 Aug 2025 15:51:30 (2 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Flipkart IN (FLIPKR-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Uber IN orders are failing
    Started 25 Aug 2025 14:49:08 (2 days ago), resolved 25 Aug 2025 15:02:45 (2 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Uber IN (UBER-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Uber IN orders are failing
    Started 25 Aug 2025 14:35:00 (2 days ago), resolved 25 Aug 2025 14:46:39 (2 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Uber IN (UBER-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Amazon MX orders are failing
    Started 25 Aug 2025 17:23:38 (2 days ago), resolved 25 Aug 2025 19:24:30 (2 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Amazon MX (AMZ-MX) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Soriana MX orders are failing
    Started 25 Aug 2025 20:33:09 (2 days ago), still ongoing
    Minor Incident
    Investigating
    Gift Processing

    We are currently investigating an issue causing some orders of Soriana MX (SORIAN-MX) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Amazon Pay orders are failing
    Started 26 Aug 2025 05:40:31 (1 day ago), resolved 26 Aug 2025 11:32:10 (1 day ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Amazon Pay (AMZ-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Amazon Pay orders are failing
    Started 26 Aug 2025 05:40:30 (1 day ago), resolved 26 Aug 2025 11:32:10 (1 day ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Amazon Pay (AMZ-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Amazon Shopping Voucher orders are failing
    Started 26 Aug 2025 10:31:34 (1 day ago), resolved 26 Aug 2025 11:49:13 (1 day ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Amazon Shopping Voucher (AMZSHP-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    McDonald's KR orders are failing
    Started 26 Aug 2025 11:59:33 (24 hours ago), resolved 26 Aug 2025 12:04:22 (24 hours ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of McDonald's KR (MCD-KR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    RTL+ DE orders are failing
    Started 26 Aug 2025 15:52:08 (20 hours ago), still ongoing
    Minor Incident
    Investigating
    Gift Processing

    We are currently investigating an issue causing some orders of RTL+ DE (RTL-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Auntie Anne's US orders are failing
    Started 15 Aug 2025 04:06:16 (12 days ago), resolved 22 Aug 2025 10:43:05 (5 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Auntie Anne's US (AUNTIE-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    CASASBAHIA.COM BR orders are failing
    Started 19 Aug 2025 04:35:00 (8 days ago), still ongoing
    Minor Incident
    Investigating
    Gift Processing

    We are currently investigating an issue causing some orders of CASASBAHIA.COM BR (CSBH-BR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Swarovski US orders are failing
    Started 19 Aug 2025 03:56:33 (8 days ago), still ongoing
    Minor Incident
    Investigating
    Gift Processing

    We are currently investigating an issue causing some orders of Swarovski US (SWAR-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

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