Runa status is Minor Service Outage

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Runa Gift Processing

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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

Passage du Désir FR orders are failing
Started 6 Oct 2025 13:45:14 (3 hours ago), still ongoing
Minor Incident
Investigating
Gift Processing

We are currently investigating an issue causing some orders of Passage du Désir FR (PSGDD-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MakeMyTrip Pre Buy IN orders are failing
Started 6 Oct 2025 06:53:38 (9 hours ago), still ongoing
Minor Incident
Investigating
Gift Processing

We are currently investigating an issue causing some orders of MakeMyTrip Pre Buy IN (MMTP-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Rappi BR orders are failing
Started 5 Oct 2025 20:26:52 (20 hours ago), still ongoing
Minor Incident
Investigating
Gift Processing

We are currently investigating an issue causing some orders of Rappi BR (RAPPI-BR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

IKEA AU orders are failing
Started 5 Oct 2025 01:25:52 (2 days ago), still ongoing
Minor Incident
Investigating
Gift Processing

We are currently investigating an issue causing some orders of IKEA AU (IKEA-AU) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Carrefour PL orders are failing
Started 4 Oct 2025 15:34:08 (2 days ago), still ongoing
Minor Incident
Investigating
Gift Processing

We are currently investigating an issue causing some orders of Carrefour PL (CFOUR-PL) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

L'avant gardiste FR orders are failing
Started 4 Oct 2025 10:07:16 (2 days ago), still ongoing
Minor Incident
Investigating
Gift Processing

We are currently investigating an issue causing some orders of L'avant gardiste FR (LAVANT-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

E-box Livres Kube FR orders are failing
Started 4 Oct 2025 09:55:10 (2 days ago), still ongoing
Minor Incident
Investigating
Gift Processing

We are currently investigating an issue causing some orders of E-box Livres Kube FR (LIVKUB-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

JD Sports GB orders are failing
Started 2 Oct 2025 21:04:45 (4 days ago), still ongoing
Minor Incident
Investigating
Gift Processing

We are currently investigating an issue causing some orders of JD Sports GB (JDS-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Ticketac FR orders are failing
Started 1 Oct 2025 19:52:07 (5 days ago), still ongoing
Minor Incident
Investigating
Gift Processing

We are currently investigating an issue causing some orders of Ticketac FR (TICTAC-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

JYSK FI orders are failing
Started 28 Sep 2025 08:04:06 (8 days ago), still ongoing
Minor Incident
Investigating
Gift Processing

We are currently investigating an issue causing some orders of JYSK FI (JYSK-FI) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

CARREFOUR BR orders are failing
Started 26 Sep 2025 03:45:42 (11 days ago), still ongoing
Minor Incident
Investigating
Gift Processing

We are currently investigating an issue causing some orders of CARREFOUR BR (CFOUR-BR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Playstation IE orders are failing
Started 25 Sep 2025 19:39:00 (11 days ago), still ongoing
Minor Incident
Investigating
Gift Processing

We are currently investigating an issue causing some orders of Playstation IE (PLAY-IE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Gold Razer MX orders are failing
Started 25 Sep 2025 18:18:07 (11 days ago), still ongoing
Minor Incident
Investigating
Gift Processing

We are currently investigating an issue causing some orders of Gold Razer MX (GLDR-MX) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Recently Resolved Incidents

Jacadi FR orders are failing
Started 2 Oct 2025 12:48:44 (4 days ago), resolved 6 Oct 2025 12:39:21 (4 hours ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Jacadi FR (JACDI-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Amazon MX orders are failing
Started 5 Oct 2025 22:43:17 (18 hours ago), resolved 6 Oct 2025 00:04:31 (16 hours ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Amazon MX (AMZ-MX) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

You Choose All Access Digital VAR UK orders are failing
Started 5 Oct 2025 20:09:48 (20 hours ago), resolved 5 Oct 2025 22:34:32 (18 hours ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of You Choose All Access Digital VAR UK (YOUALL-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Just Eat UK orders are failing
Started 5 Oct 2025 19:37:09 (21 hours ago), resolved 5 Oct 2025 21:44:27 (19 hours ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Just Eat UK (JEAT-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Xbox Currency UK orders are failing
Started 5 Oct 2025 19:39:47 (21 hours ago), resolved 5 Oct 2025 21:40:35 (19 hours ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Xbox Currency UK (MSFT-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Google Play UK orders are failing
Started 5 Oct 2025 19:41:00 (21 hours ago), resolved 5 Oct 2025 21:39:29 (19 hours ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Google Play UK (PLAY-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

PlayStation UK orders are failing
Started 5 Oct 2025 19:43:08 (21 hours ago), resolved 5 Oct 2025 21:39:26 (19 hours ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of PlayStation UK (PLAYS-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Obi DE orders are failing
Started 3 Oct 2025 20:32:11 (3 days ago), resolved 3 Oct 2025 22:04:18 (3 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Obi DE (OBI-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Steam PL orders are failing
Started 3 Oct 2025 14:12:17 (3 days ago), resolved 3 Oct 2025 15:49:18 (3 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Steam PL (STEAM-PL) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

PlayStation FR orders are failing
Started 1 Oct 2025 09:51:46 (5 days ago), resolved 2 Oct 2025 17:49:33 (4 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of PlayStation FR (PLAY-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Biedronka PL orders are failing
Started 1 Oct 2025 16:28:02 (5 days ago), resolved 2 Oct 2025 12:53:52 (4 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Biedronka PL (BIEDR-PL) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Microsoft Xbox Game Pass Ult 1M ESD NO orders are failing
Started 1 Oct 2025 22:02:59 (5 days ago), resolved 2 Oct 2025 12:45:15 (4 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Microsoft Xbox Game Pass Ult 1M ESD NO (MSGU1-NO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Microsoft Xbox Game Pass Ult 3M ESD NO orders are failing
Started 1 Oct 2025 22:02:53 (5 days ago), resolved 2 Oct 2025 12:42:38 (4 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Microsoft Xbox Game Pass Ult 3M ESD NO (MSGU3-NO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Microsoft Xbox GamePass PC 3M ESD NO orders are failing
Started 1 Oct 2025 22:04:55 (5 days ago), resolved 2 Oct 2025 12:22:15 (4 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Microsoft Xbox GamePass PC 3M ESD NO (MSGP3-NO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Roblox FR orders are failing
Started 1 Oct 2025 18:35:20 (5 days ago), resolved 2 Oct 2025 08:51:13 (4 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Roblox FR (ROBLOX-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Microsoft Xbox Game Pass Core 6M ESD NO orders are failing
Started 2 Oct 2025 05:39:03 (4 days ago), resolved 2 Oct 2025 08:22:55 (4 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Microsoft Xbox Game Pass Core 6M ESD NO (MSGC6-NO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Microsoft Xbox Game Pass Core 12M ESD NO orders are failing
Started 2 Oct 2025 05:03:29 (4 days ago), resolved 2 Oct 2025 08:22:50 (4 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Microsoft Xbox Game Pass Core 12M ESD NO (MSGC12-NO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Google Play FR orders are failing
Started 1 Oct 2025 18:05:22 (5 days ago), resolved 1 Oct 2025 23:13:40 (5 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Google Play FR (GOOGLE-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Tinder - 1M Gold Plan FR orders are failing
Started 1 Oct 2025 10:47:14 (5 days ago), resolved 1 Oct 2025 23:13:38 (5 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Tinder - 1M Gold Plan FR (TNDRGL-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Google Play FR orders are failing
Started 1 Oct 2025 10:02:16 (5 days ago), resolved 1 Oct 2025 17:33:57 (5 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Google Play FR (GOOGLE-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Myer AU orders are failing
Started 26 Sep 2025 03:14:44 (11 days ago), resolved 1 Oct 2025 12:38:50 (5 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Myer AU (MYER-AU) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Media Expert PL orders are failing
Started 30 Sep 2025 09:33:14 (6 days ago), resolved 1 Oct 2025 09:20:53 (5 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Media Expert PL (MEXPRT-PL) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Soriana MX orders are failing
Started 28 Sep 2025 14:15:12 (8 days ago), resolved 29 Sep 2025 22:26:36 (7 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Soriana MX (SORIAN-MX) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Runa Outage Survival Guide

A step-by-step guide to help you survive a Runa outage
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    Runa Components

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    Sat 4
    Sun 5
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    Runa API

    Mon 29
    Tue 30
    Wed 1
    Thu 2
    Fri 3
    Sat 4
    Sun 5
    now

    Runa Web App

    Mon 29
    Tue 30
    Wed 1
    Thu 2
    Fri 3
    Sat 4
    Sun 5
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    Runa Gift Processing

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    Fri 3
    Sat 4
    Sun 5
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    Carrefour PL orders are failing
    Started 4 Oct 2025 15:34:08 (2 days ago), still ongoing
    Minor Incident
    Investigating
    Gift Processing

    We are currently investigating an issue causing some orders of Carrefour PL (CFOUR-PL) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    IKEA AU orders are failing
    Started 5 Oct 2025 01:25:52 (2 days ago), still ongoing
    Minor Incident
    Investigating
    Gift Processing

    We are currently investigating an issue causing some orders of IKEA AU (IKEA-AU) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Rappi BR orders are failing
    Started 5 Oct 2025 20:26:52 (20 hours ago), still ongoing
    Minor Incident
    Investigating
    Gift Processing

    We are currently investigating an issue causing some orders of Rappi BR (RAPPI-BR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Just Eat UK orders are failing
    Started 5 Oct 2025 19:37:09 (21 hours ago), resolved 5 Oct 2025 21:44:27 (19 hours ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Just Eat UK (JEAT-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Xbox Currency UK orders are failing
    Started 5 Oct 2025 19:39:47 (21 hours ago), resolved 5 Oct 2025 21:40:35 (19 hours ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Xbox Currency UK (MSFT-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Google Play UK orders are failing
    Started 5 Oct 2025 19:41:00 (21 hours ago), resolved 5 Oct 2025 21:39:29 (19 hours ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Google Play UK (PLAY-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    PlayStation UK orders are failing
    Started 5 Oct 2025 19:43:08 (21 hours ago), resolved 5 Oct 2025 21:39:26 (19 hours ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of PlayStation UK (PLAYS-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    You Choose All Access Digital VAR UK orders are failing
    Started 5 Oct 2025 20:09:48 (20 hours ago), resolved 5 Oct 2025 22:34:32 (18 hours ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of You Choose All Access Digital VAR UK (YOUALL-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Amazon MX orders are failing
    Started 5 Oct 2025 22:43:17 (18 hours ago), resolved 6 Oct 2025 00:04:31 (16 hours ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Amazon MX (AMZ-MX) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    MakeMyTrip Pre Buy IN orders are failing
    Started 6 Oct 2025 06:53:38 (9 hours ago), still ongoing
    Minor Incident
    Investigating
    Gift Processing

    We are currently investigating an issue causing some orders of MakeMyTrip Pre Buy IN (MMTP-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Steam PL orders are failing
    Started 3 Oct 2025 14:12:17 (3 days ago), resolved 3 Oct 2025 15:49:18 (3 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Steam PL (STEAM-PL) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Obi DE orders are failing
    Started 3 Oct 2025 20:32:11 (3 days ago), resolved 3 Oct 2025 22:04:18 (3 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Obi DE (OBI-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    E-box Livres Kube FR orders are failing
    Started 4 Oct 2025 09:55:10 (2 days ago), still ongoing
    Minor Incident
    Investigating
    Gift Processing

    We are currently investigating an issue causing some orders of E-box Livres Kube FR (LIVKUB-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    L'avant gardiste FR orders are failing
    Started 4 Oct 2025 10:07:16 (2 days ago), still ongoing
    Minor Incident
    Investigating
    Gift Processing

    We are currently investigating an issue causing some orders of L'avant gardiste FR (LAVANT-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Passage du Désir FR orders are failing
    Started 6 Oct 2025 13:45:14 (3 hours ago), still ongoing
    Minor Incident
    Investigating
    Gift Processing

    We are currently investigating an issue causing some orders of Passage du Désir FR (PSGDD-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Gold Razer MX orders are failing
    Started 25 Sep 2025 18:18:07 (11 days ago), still ongoing
    Minor Incident
    Investigating
    Gift Processing

    We are currently investigating an issue causing some orders of Gold Razer MX (GLDR-MX) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Playstation IE orders are failing
    Started 25 Sep 2025 19:39:00 (11 days ago), still ongoing
    Minor Incident
    Investigating
    Gift Processing

    We are currently investigating an issue causing some orders of Playstation IE (PLAY-IE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    CARREFOUR BR orders are failing
    Started 26 Sep 2025 03:45:42 (11 days ago), still ongoing
    Minor Incident
    Investigating
    Gift Processing

    We are currently investigating an issue causing some orders of CARREFOUR BR (CFOUR-BR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Myer AU orders are failing
    Started 26 Sep 2025 03:14:44 (11 days ago), resolved 1 Oct 2025 12:38:50 (5 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Myer AU (MYER-AU) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    JYSK FI orders are failing
    Started 28 Sep 2025 08:04:06 (8 days ago), still ongoing
    Minor Incident
    Investigating
    Gift Processing

    We are currently investigating an issue causing some orders of JYSK FI (JYSK-FI) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Soriana MX orders are failing
    Started 28 Sep 2025 14:15:12 (8 days ago), resolved 29 Sep 2025 22:26:36 (7 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Soriana MX (SORIAN-MX) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Media Expert PL orders are failing
    Started 30 Sep 2025 09:33:14 (6 days ago), resolved 1 Oct 2025 09:20:53 (5 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Media Expert PL (MEXPRT-PL) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    PlayStation FR orders are failing
    Started 1 Oct 2025 09:51:46 (5 days ago), resolved 2 Oct 2025 17:49:33 (4 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of PlayStation FR (PLAY-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Google Play FR orders are failing
    Started 1 Oct 2025 10:02:16 (5 days ago), resolved 1 Oct 2025 17:33:57 (5 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Google Play FR (GOOGLE-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Tinder - 1M Gold Plan FR orders are failing
    Started 1 Oct 2025 10:47:14 (5 days ago), resolved 1 Oct 2025 23:13:38 (5 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Tinder - 1M Gold Plan FR (TNDRGL-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Biedronka PL orders are failing
    Started 1 Oct 2025 16:28:02 (5 days ago), resolved 2 Oct 2025 12:53:52 (4 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Biedronka PL (BIEDR-PL) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Google Play FR orders are failing
    Started 1 Oct 2025 18:05:22 (5 days ago), resolved 1 Oct 2025 23:13:40 (5 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Google Play FR (GOOGLE-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Roblox FR orders are failing
    Started 1 Oct 2025 18:35:20 (5 days ago), resolved 2 Oct 2025 08:51:13 (4 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Roblox FR (ROBLOX-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Ticketac FR orders are failing
    Started 1 Oct 2025 19:52:07 (5 days ago), still ongoing
    Minor Incident
    Investigating
    Gift Processing

    We are currently investigating an issue causing some orders of Ticketac FR (TICTAC-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Microsoft Xbox Game Pass Ult 1M ESD NO orders are failing
    Started 1 Oct 2025 22:02:59 (5 days ago), resolved 2 Oct 2025 12:45:15 (4 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Microsoft Xbox Game Pass Ult 1M ESD NO (MSGU1-NO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Microsoft Xbox GamePass PC 3M ESD NO orders are failing
    Started 1 Oct 2025 22:04:55 (5 days ago), resolved 2 Oct 2025 12:22:15 (4 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Microsoft Xbox GamePass PC 3M ESD NO (MSGP3-NO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Microsoft Xbox Game Pass Ult 3M ESD NO orders are failing
    Started 1 Oct 2025 22:02:53 (5 days ago), resolved 2 Oct 2025 12:42:38 (4 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Microsoft Xbox Game Pass Ult 3M ESD NO (MSGU3-NO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Microsoft Xbox Game Pass Core 6M ESD NO orders are failing
    Started 2 Oct 2025 05:39:03 (4 days ago), resolved 2 Oct 2025 08:22:55 (4 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Microsoft Xbox Game Pass Core 6M ESD NO (MSGC6-NO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Microsoft Xbox Game Pass Core 12M ESD NO orders are failing
    Started 2 Oct 2025 05:03:29 (4 days ago), resolved 2 Oct 2025 08:22:50 (4 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Microsoft Xbox Game Pass Core 12M ESD NO (MSGC12-NO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Jacadi FR orders are failing
    Started 2 Oct 2025 12:48:44 (4 days ago), resolved 6 Oct 2025 12:39:21 (4 hours ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Jacadi FR (JACDI-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    JD Sports GB orders are failing
    Started 2 Oct 2025 21:04:45 (4 days ago), still ongoing
    Minor Incident
    Investigating
    Gift Processing

    We are currently investigating an issue causing some orders of JD Sports GB (JDS-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Runa Connect API

    Mon 29
    Tue 30
    Wed 1
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    Fri 3
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    Sun 5
    now

    Runa Email Delivery

    Mon 29
    Tue 30
    Wed 1
    Thu 2
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    now

    Runa Connect Web Portal

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    now

    Runa Playground Environment

    Mon 29
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    now

    Runa Connect Playground Environment

    Mon 29
    Tue 30
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    now