Runa status is Minor Service Outage

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Runa Gift Processing

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Active Incidents

RTV Euro AGD PL orders are failing
Started 21 Feb 2025 17:28:19 (15 minutes ago), still ongoing
Minor Incident
Investigating
Gift Processing

We are currently investigating an issue causing some orders of RTV Euro AGD PL (RTV-PL) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Amazon AE orders are failing
Started 21 Feb 2025 15:50:22 (2 hours ago), still ongoing
Minor Incident
Investigating
Gift Processing

We are currently investigating an issue causing some orders of Amazon AE (AMZ-AE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

HOPT IT orders are failing
Started 20 Feb 2025 15:18:55 (1 day ago), still ongoing
Minor Incident
Investigating
Gift Processing

We are currently investigating an issue causing some orders of HOPT IT (HOPT-IT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Kinepolis 2D Bioscoopvoucher BE orders are failing
Started 19 Feb 2025 10:50:02 (2 days ago), still ongoing
Minor Incident
Investigating
Gift Processing

We are currently investigating an issue causing some orders of Kinepolis 2D Bioscoopvoucher BE (BIOSCP-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Ravensburger DE orders are failing
Started 19 Feb 2025 10:40:14 (2 days ago), still ongoing
Minor Incident
Investigating
Gift Processing

We are currently investigating an issue causing some orders of Ravensburger DE (RVNBRG-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Apple - FR orders are failing
Started 18 Feb 2025 13:13:53 (3 days ago), still ongoing
Minor Incident
Investigating
Gift Processing

We are currently investigating an issue causing some orders of Apple - FR (APPLEC-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Lifestyle Online IN orders are failing
Started 17 Feb 2025 07:40:07 (4 days ago), still ongoing
Minor Incident
Investigating
Gift Processing

We are currently investigating an issue causing some orders of Lifestyle Online IN (LIFEON-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Swarovski SE orders are failing
Started 16 Feb 2025 18:21:32 (5 days ago), still ongoing
Minor Incident
Investigating
Gift Processing

We are currently investigating an issue causing some orders of Swarovski SE (SWAR-SE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MakeMyTrip Pre Buy IN orders are failing
Started 16 Feb 2025 18:16:08 (5 days ago), still ongoing
Minor Incident
Investigating
Gift Processing

We are currently investigating an issue causing some orders of MakeMyTrip Pre Buy IN (MMTP-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Kogan AU orders are failing
Started 15 Feb 2025 12:19:09 (6 days ago), still ongoing
Minor Incident
Investigating
Gift Processing

We are currently investigating an issue causing some orders of Kogan AU (KOG-AU) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

OUTBACK BR orders are failing
Started 14 Feb 2025 22:59:16 (7 days ago), still ongoing
Minor Incident
Investigating
Gift Processing

We are currently investigating an issue causing some orders of OUTBACK BR (OUT-BR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Magasin DK orders are failing
Started 14 Feb 2025 20:07:26 (7 days ago), still ongoing
Minor Incident
Investigating
Gift Processing

We are currently investigating an issue causing some orders of Magasin DK (MAGSIN-DK) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

E-FRESH GR orders are failing
Started 14 Feb 2025 08:58:56 (7 days ago), still ongoing
Minor Incident
Investigating
Gift Processing

We are currently investigating an issue causing some orders of E-FRESH GR (EFRSH-GR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Dressman NO orders are failing
Started 11 Feb 2025 19:51:07 (10 days ago), still ongoing
Minor Incident
Investigating
Gift Processing

We are currently investigating an issue causing some orders of Dressman NO (DRSMN-NO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

McDonald's SE orders are failing
Started 11 Feb 2025 15:43:53 (10 days ago), still ongoing
Minor Incident
Investigating
Gift Processing

We are currently investigating an issue causing some orders of McDonald's SE (MCDS-SE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Polarn & Pyret SE orders are failing
Started 11 Feb 2025 15:07:48 (10 days ago), still ongoing
Minor Incident
Investigating
Gift Processing

We are currently investigating an issue causing some orders of Polarn & Pyret SE (POLPYT-SE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Aubert FR orders are failing
Started 11 Feb 2025 14:27:55 (10 days ago), still ongoing
Minor Incident
Investigating
Gift Processing

We are currently investigating an issue causing some orders of Aubert FR (AUBERT-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

CDON SE orders are failing
Started 11 Feb 2025 13:27:47 (10 days ago), still ongoing
Minor Incident
Investigating
Gift Processing

We are currently investigating an issue causing some orders of CDON SE (CDON-SE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

CDON DK orders are failing
Started 10 Feb 2025 18:33:45 (11 days ago), still ongoing
Minor Incident
Investigating
Gift Processing

We are currently investigating an issue causing some orders of CDON DK (CDON-DK) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

KOBO CA orders are failing
Started 5 Feb 2025 13:05:08 (16 days ago), still ongoing
Minor Incident
Investigating
Gift Processing

We are currently investigating an issue causing some orders of KOBO CA (KOBO-CA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Nando's - Customer UK orders are failing
Started 3 Feb 2025 16:27:19 (18 days ago), still ongoing
Minor Incident
Investigating
Gift Processing

We are currently investigating an issue causing some orders of Nando's - Customer UK (NANDOS-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Nando's Gesture of Goodwill - Customer UK orders are failing
Started 3 Feb 2025 15:37:56 (18 days ago), still ongoing
Minor Incident
Investigating
Gift Processing

We are currently investigating an issue causing some orders of Nando's Gesture of Goodwill - Customer UK (NANDOS-GW-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Crunchyroll 3M MX orders are failing
Started 29 Jan 2025 02:14:08 (24 days ago), still ongoing
Minor Incident
Investigating
Gift Processing

We are currently investigating an issue causing some orders of Crunchyroll 3M MX (CRNCH3-MX) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Ameshop MX orders are failing
Started 28 Jan 2025 21:19:31 (24 days ago), still ongoing
Minor Incident
Investigating
Gift Processing

We are currently investigating an issue causing some orders of Ameshop MX (AMES-MX) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

My Personal Trainer UK orders are failing
Started 28 Jan 2025 12:02:18 (24 days ago), still ongoing
Minor Incident
Investigating
Gift Processing

We are currently investigating an issue causing some orders of My Personal Trainer UK (MYPT-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Superdry UK orders are failing
Started 26 Jan 2025 14:08:06 (26 days ago), still ongoing
Minor Incident
Investigating
Gift Processing

We are currently investigating an issue causing some orders of Superdry UK (SPRDRY-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Sportihome FR orders are failing
Started 14 Jan 2025 20:52:18 (1 month ago), still ongoing
Minor Incident
Investigating
Gift Processing

We are currently investigating an issue causing some orders of Sportihome FR (SPRTH-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Inno BE orders are failing
Started 12 Jan 2025 11:57:24 (1 month ago), still ongoing
Minor Incident
Investigating
Gift Processing

We are currently investigating an issue causing some orders of Inno BE (INNO-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Xbox DE orders are failing
Started 12 Jan 2025 11:54:45 (1 month ago), still ongoing
Minor Incident
Investigating
Gift Processing

We are currently investigating an issue causing some orders of Xbox DE (MSFT-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

BAUR DE orders are failing
Started 12 Jan 2025 09:04:40 (1 month ago), still ongoing
Minor Incident
Investigating
Gift Processing

We are currently investigating an issue causing some orders of BAUR DE (BAUR-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Nintendo eShop DE orders are failing
Started 12 Jan 2025 08:06:51 (1 month ago), still ongoing
Minor Incident
Investigating
Gift Processing

We are currently investigating an issue causing some orders of Nintendo eShop DE (NITD-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Rossmann DE orders are failing
Started 11 Jan 2025 19:15:43 (1 month ago), still ongoing
Minor Incident
Investigating
Gift Processing

We are currently investigating an issue causing some orders of Rossmann DE (ROS-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Aral DE orders are failing
Started 11 Jan 2025 16:14:47 (1 month ago), still ongoing
Minor Incident
Investigating
Gift Processing

We are currently investigating an issue causing some orders of Aral DE (ARAL-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Rewe DE orders are failing
Started 11 Jan 2025 13:40:04 (1 month ago), still ongoing
Minor Incident
Investigating
Gift Processing

We are currently investigating an issue causing some orders of Rewe DE (REWED-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

IKEA DE orders are failing
Started 11 Jan 2025 13:33:16 (1 month ago), still ongoing
Minor Incident
Investigating
Gift Processing

We are currently investigating an issue causing some orders of IKEA DE (IKEA-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MANGO PL orders are failing
Started 10 Jan 2025 18:07:32 (1 month ago), still ongoing
Minor Incident
Investigating
Gift Processing

We are currently investigating an issue causing some orders of MANGO PL (MANGO-PL) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Noon AE orders are failing
Started 8 Jan 2025 15:27:02 (1 month ago), still ongoing
Minor Incident
Investigating
Gift Processing

We are currently investigating an issue causing some orders of Noon AE (NOON-AE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

CARREFOUR BR orders are failing
Started 7 Jan 2025 16:46:21 (2 months ago), still ongoing
Minor Incident
Investigating
Gift Processing

We are currently investigating an issue causing some orders of CARREFOUR BR (CFOUR-BR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Footasylum UK orders are failing
Started 3 Jan 2025 11:12:33 (2 months ago), still ongoing
Minor Incident
Investigating
Gift Processing

We are currently investigating an issue causing some orders of Footasylum UK (FOOTAS-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Palmers AT orders are failing
Started 24 Dec 2024 10:54:32 (2 months ago), still ongoing
Minor Incident
Investigating
Gift Processing

We are currently investigating an issue causing some orders of Palmers AT (PALMS-AT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Viamo AR orders are failing
Started 24 Dec 2024 01:47:25 (2 months ago), still ongoing
Minor Incident
Investigating
Gift Processing

We are currently investigating an issue causing some orders of Viamo AR (VIAM-AR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Innvictus MX orders are failing
Started 20 Dec 2024 02:13:49 (2 months ago), still ongoing
Minor Incident
Investigating
Gift Processing

We are currently investigating an issue causing some orders of Innvictus MX (INNV-MX) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

EasyCookAsia DE orders are failing
Started 19 Dec 2024 16:10:14 (2 months ago), still ongoing
Minor Incident
Investigating
Gift Processing

We are currently investigating an issue causing some orders of EasyCookAsia DE (ESYCA-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Strandbags NZ orders are failing
Started 28 Nov 2024 08:59:19 (3 months ago), still ongoing
Minor Incident
Investigating
Gift Processing

We are currently investigating an issue causing some orders of Strandbags NZ (STR-NZ) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Just Jeans NZ orders are failing
Started 23 Nov 2024 04:52:34 (3 months ago), still ongoing
Minor Incident
Investigating
Gift Processing

We are currently investigating an issue causing some orders of Just Jeans NZ (JUS-NZ) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Smiggle AU orders are failing
Started 20 Nov 2024 18:25:13 (3 months ago), still ongoing
Minor Incident
Investigating
Gift Processing

We are currently investigating an issue causing some orders of Smiggle AU (SMI-AU) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

DECATHLON BR orders are failing
Started 30 Oct 2024 11:12:09 (4 months ago), still ongoing
Minor Incident
Investigating
Gift Processing

We are currently investigating an issue causing some orders of DECATHLON BR (DECA-BR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Portmans AU orders are failing
Started 12 Oct 2024 23:21:45 (4 months ago), still ongoing
Minor Incident
Investigating
Gift Processing

We are currently investigating an issue causing some orders of Portmans AU (POR-AU) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Paramount MX orders are failing
Started 19 Sep 2024 02:14:27 (5 months ago), still ongoing
Minor Incident
Investigating
Gift Processing

We are currently investigating an issue causing some orders of Paramount MX (PRMT-MX) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Nintendo eShop MX orders are failing
Started 14 Sep 2024 06:19:11 (5 months ago), still ongoing
Minor Incident
Investigating
Gift Processing

We are currently investigating an issue causing some orders of Nintendo eShop MX (NINTD-MX) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

STEAM MX orders are failing
Started 14 Sep 2024 06:14:34 (5 months ago), still ongoing
Minor Incident
Investigating
Gift Processing

We are currently investigating an issue causing some orders of STEAM MX (STEAM-MX) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Peter Alexander AU orders are failing
Started 13 Sep 2024 09:52:09 (5 months ago), still ongoing
Minor Incident
Investigating
Gift Processing

We are currently investigating an issue causing some orders of Peter Alexander AU (PET-AU) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Apple CA orders are failing
Started 1 Sep 2024 18:30:36 (6 months ago), still ongoing
Minor Incident
Investigating
Gift Processing

We are currently investigating an issue causing some orders of Apple CA (APPLE-CA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Fat Face UK orders are failing
Started 30 Aug 2024 10:15:17 (6 months ago), still ongoing
Minor Incident
Investigating
Gift Processing

We are currently investigating an issue causing some orders of Fat Face UK (FATFCE-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Chevron and Texaco US orders are failing
Started 18 Jul 2024 20:15:25 (7 months ago), still ongoing
Minor Incident
Investigating
Gift Processing

We are currently investigating an issue causing some orders of Chevron and Texaco US (CHEVTX-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Recently Resolved Incidents

Emart KR orders are failing
Started 21 Feb 2025 10:04:33 (8 hours ago), resolved 21 Feb 2025 11:54:34 (6 hours ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Emart KR (EMA-KR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

YELMO ES orders are failing
Started 12 Feb 2025 15:49:04 (9 days ago), resolved 21 Feb 2025 09:30:20 (8 hours ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of YELMO ES (YELMO-ES) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

ALZA.CZ orders are failing
Started 19 Feb 2025 01:27:00 (3 days ago), resolved 20 Feb 2025 21:15:05 (20 hours ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of ALZA.CZ (ALZA-CZ) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Promod FR orders are failing
Started 13 Feb 2025 20:27:09 (8 days ago), resolved 20 Feb 2025 18:13:54 (23 hours ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Promod FR (PROMD-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Saks OFF 5TH CA orders are failing
Started 20 Feb 2025 15:32:06 (1 day ago), resolved 20 Feb 2025 15:37:10 (1 day ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Saks OFF 5TH CA (SOF-CA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Cyberport DE orders are failing
Started 19 Feb 2025 19:05:30 (2 days ago), resolved 20 Feb 2025 07:03:45 (1 day ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Cyberport DE (CPORT-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Saks OFF 5TH CA orders are failing
Started 19 Feb 2025 18:45:34 (2 days ago), resolved 20 Feb 2025 07:01:47 (1 day ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Saks OFF 5TH CA (SOF-CA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Spotify 1M SE orders are failing
Started 17 Feb 2025 20:27:22 (4 days ago), resolved 19 Feb 2025 18:06:20 (2 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Spotify 1M SE (SPOTIF-SE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Spotify 3M DK orders are failing
Started 14 Feb 2025 13:52:18 (7 days ago), resolved 19 Feb 2025 17:59:53 (2 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Spotify 3M DK (SPOTF-DK) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Spotify 1M DK orders are failing
Started 14 Feb 2025 19:40:32 (7 days ago), resolved 19 Feb 2025 17:59:35 (2 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Spotify 1M DK (SPOTIF-DK) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

TK Maxx EB UK orders are failing
Started 19 Feb 2025 16:44:55 (2 days ago), resolved 19 Feb 2025 17:59:09 (2 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of TK Maxx EB UK (TKMXEB-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Prodegustation FR orders are failing
Started 4 Feb 2025 15:21:14 (17 days ago), resolved 19 Feb 2025 17:39:15 (2 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Prodegustation FR (PRDGS-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

TK Maxx UK orders are failing
Started 19 Feb 2025 16:06:05 (2 days ago), resolved 19 Feb 2025 17:24:21 (2 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of TK Maxx UK (TKMX-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

River Island UK orders are failing
Started 19 Feb 2025 16:07:48 (2 days ago), resolved 19 Feb 2025 17:24:16 (2 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of River Island UK (ISLAND-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Apple DE orders are failing
Started 19 Feb 2025 16:06:05 (2 days ago), resolved 19 Feb 2025 17:24:14 (2 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Apple DE (APPLE-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Columbia Sportswear US orders are failing
Started 13 Feb 2025 19:25:33 (8 days ago), resolved 19 Feb 2025 16:56:59 (2 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Columbia Sportswear US (CLMBIA-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Odeon Admit One - Adult Luxe Anytime UK orders are failing
Started 16 Feb 2025 00:21:02 (6 days ago), resolved 19 Feb 2025 16:30:24 (2 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Odeon Admit One - Adult Luxe Anytime UK (OAAL-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Britbox US orders are failing
Started 1 Feb 2025 23:38:33 (20 days ago), resolved 19 Feb 2025 15:05:49 (2 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Britbox US (BRTBX-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Ty Inc US orders are failing
Started 19 Feb 2025 15:00:06 (2 days ago), resolved 19 Feb 2025 15:05:11 (2 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Ty Inc US (TYINC-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

IKEA DK orders are failing
Started 19 Feb 2025 11:53:18 (2 days ago), resolved 19 Feb 2025 13:59:11 (2 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of IKEA DK (IKEA-DK) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Emart KR orders are failing
Started 18 Feb 2025 08:11:50 (3 days ago), resolved 19 Feb 2025 12:19:39 (2 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Emart KR (EMA-KR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Olive Young KR orders are failing
Started 2 Feb 2025 08:43:28 (19 days ago), resolved 19 Feb 2025 11:20:04 (2 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Olive Young KR (OLI-KR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

ZUS Coffee MY orders are failing
Started 11 Feb 2025 09:33:53 (10 days ago), resolved 19 Feb 2025 11:15:45 (2 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of ZUS Coffee MY (ZUS-MY) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Thalia AT orders are failing
Started 18 Feb 2025 07:07:08 (3 days ago), resolved 19 Feb 2025 10:57:10 (2 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Thalia AT (THALIA-AT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Walmart US orders are failing
Started 19 Feb 2025 07:12:38 (2 days ago), resolved 19 Feb 2025 07:26:33 (2 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Walmart US (WMART-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Woolworths ZA orders are failing
Started 18 Feb 2025 19:18:54 (3 days ago), resolved 19 Feb 2025 06:49:59 (2 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Woolworths ZA (WOOLS-ZA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Ty Inc US orders are failing
Started 18 Feb 2025 17:23:50 (3 days ago), resolved 19 Feb 2025 06:47:33 (2 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Ty Inc US (TYINC-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Tim Hortons CA orders are failing
Started 19 Feb 2025 04:17:52 (3 days ago), resolved 19 Feb 2025 05:26:04 (3 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Tim Hortons CA (TIMHOR-CA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

GLOBO+ BR orders are failing
Started 16 Jan 2025 08:35:47 (1 month ago), resolved 18 Feb 2025 21:12:14 (3 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of GLOBO+ BR (GLOBO-BR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Vision Express PL orders are failing
Started 18 Feb 2025 16:50:26 (3 days ago), resolved 18 Feb 2025 19:47:09 (3 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Vision Express PL (VISION-PL) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

CDON FI orders are failing
Started 7 Feb 2025 20:06:51 (14 days ago), resolved 18 Feb 2025 18:27:27 (3 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of CDON FI (CDON-FI) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Adidas UK orders are failing
Started 18 Feb 2025 12:16:23 (3 days ago), resolved 18 Feb 2025 15:42:32 (3 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Adidas UK (ADAS-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Odeon UK orders are failing
Started 18 Feb 2025 13:37:47 (3 days ago), resolved 18 Feb 2025 15:17:57 (3 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Odeon UK (ODEON-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Boots UK orders are failing
Started 18 Feb 2025 12:16:01 (3 days ago), resolved 18 Feb 2025 15:17:40 (3 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Boots UK (BOOTS-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Iceland UK orders are failing
Started 18 Feb 2025 12:22:44 (3 days ago), resolved 18 Feb 2025 15:17:35 (3 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Iceland UK (ICELND-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Farmfoods UK orders are failing
Started 18 Feb 2025 12:22:37 (3 days ago), resolved 18 Feb 2025 15:17:28 (3 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Farmfoods UK (FRMFD-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Morrisons UK orders are failing
Started 18 Feb 2025 12:23:07 (3 days ago), resolved 18 Feb 2025 15:17:24 (3 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Morrisons UK (MORRI-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

FNAC Darty FR orders are failing
Started 18 Feb 2025 10:13:33 (3 days ago), resolved 18 Feb 2025 11:47:21 (3 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of FNAC Darty FR (FNAC-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Otto DE orders are failing
Started 18 Feb 2025 08:05:39 (3 days ago), resolved 18 Feb 2025 09:47:14 (3 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Otto DE (OTTO-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Otto DE orders are failing
Started 17 Feb 2025 22:47:37 (4 days ago), resolved 18 Feb 2025 00:11:51 (4 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Otto DE (OTTO-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Otto DE orders are failing
Started 17 Feb 2025 21:21:11 (4 days ago), resolved 17 Feb 2025 22:41:50 (4 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Otto DE (OTTO-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Otto DE orders are failing
Started 17 Feb 2025 19:50:12 (4 days ago), resolved 17 Feb 2025 21:12:10 (4 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Otto DE (OTTO-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Otto DE orders are failing
Started 17 Feb 2025 16:55:11 (4 days ago), resolved 17 Feb 2025 18:11:51 (4 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Otto DE (OTTO-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Bigbasket IN orders are failing
Started 17 Feb 2025 16:34:53 (4 days ago), resolved 17 Feb 2025 18:01:52 (4 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Bigbasket IN (BIGB-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Myntra IN orders are failing
Started 17 Feb 2025 16:35:07 (4 days ago), resolved 17 Feb 2025 18:01:49 (4 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Myntra IN (MYNT-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Sodimac AR orders are failing
Started 19 Nov 2024 18:09:23 (3 months ago), resolved 17 Feb 2025 17:09:18 (4 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Sodimac AR (SODI-AR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Otto DE orders are failing
Started 17 Feb 2025 13:55:41 (4 days ago), resolved 17 Feb 2025 15:06:47 (4 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Otto DE (OTTO-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Ã…hlens SE orders are failing
Started 17 Feb 2025 10:24:11 (4 days ago), resolved 17 Feb 2025 14:15:59 (4 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Ã…hlens SE (AHLENS-SE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MediaMarkt NL orders are failing
Started 17 Feb 2025 12:57:37 (4 days ago), resolved 17 Feb 2025 14:07:20 (4 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of MediaMarkt NL (MMKT-NL) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Apple - FR orders are failing
Started 17 Feb 2025 11:33:13 (4 days ago), resolved 17 Feb 2025 11:48:01 (4 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Apple - FR (APPLEC-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

IKEA FR orders are failing
Started 16 Feb 2025 19:34:12 (5 days ago), resolved 17 Feb 2025 10:06:09 (4 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of IKEA FR (IKEA-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Otto DE orders are failing
Started 17 Feb 2025 08:25:23 (4 days ago), resolved 17 Feb 2025 09:31:11 (4 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Otto DE (OTTO-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Lieferando AT orders are failing
Started 15 Feb 2025 01:55:08 (7 days ago), resolved 17 Feb 2025 09:28:22 (4 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Lieferando AT (JEAT-AT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

IKEA BE orders are failing
Started 17 Feb 2025 07:22:34 (4 days ago), resolved 17 Feb 2025 09:16:19 (4 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of IKEA BE (IKEA-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Otto DE orders are failing
Started 17 Feb 2025 06:22:09 (4 days ago), resolved 17 Feb 2025 07:36:21 (4 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Otto DE (OTTO-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

IKEA BE orders are failing
Started 16 Feb 2025 19:44:03 (5 days ago), resolved 16 Feb 2025 22:31:00 (5 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of IKEA BE (IKEA-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Otto DE orders are failing
Started 16 Feb 2025 20:29:42 (5 days ago), resolved 16 Feb 2025 22:18:12 (5 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Otto DE (OTTO-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MediaMarkt DE orders are failing
Started 16 Feb 2025 15:26:06 (5 days ago), resolved 16 Feb 2025 19:53:06 (5 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of MediaMarkt DE (MMKT-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

ASK Italian UK orders are failing
Started 16 Feb 2025 16:24:21 (5 days ago), resolved 16 Feb 2025 17:50:58 (5 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of ASK Italian UK (ASKIT-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Otto DE orders are failing
Started 16 Feb 2025 13:41:42 (5 days ago), resolved 16 Feb 2025 14:55:57 (5 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Otto DE (OTTO-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Otto DE orders are failing
Started 16 Feb 2025 09:29:20 (5 days ago), resolved 16 Feb 2025 12:01:34 (5 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Otto DE (OTTO-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Forever 21 US orders are failing
Started 15 Feb 2025 16:00:25 (6 days ago), resolved 16 Feb 2025 00:55:56 (6 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Forever 21 US (FEVR21-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Otto DE orders are failing
Started 15 Feb 2025 22:00:00 (6 days ago), resolved 15 Feb 2025 23:30:54 (6 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Otto DE (OTTO-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Ã…hlens SE orders are failing
Started 15 Feb 2025 16:40:58 (6 days ago), resolved 15 Feb 2025 17:55:53 (6 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Ã…hlens SE (AHLENS-SE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Otto DE orders are failing
Started 15 Feb 2025 15:49:23 (6 days ago), resolved 15 Feb 2025 17:05:59 (6 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Otto DE (OTTO-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Boscov's US orders are failing
Started 15 Feb 2025 15:45:30 (6 days ago), resolved 15 Feb 2025 17:05:55 (6 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Boscov's US (BOSCOV-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Ã…hlens SE orders are failing
Started 15 Feb 2025 11:44:58 (6 days ago), resolved 15 Feb 2025 13:31:29 (6 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Ã…hlens SE (AHLENS-SE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

PlayStation DE orders are failing
Started 15 Feb 2025 10:53:27 (6 days ago), resolved 15 Feb 2025 12:06:27 (6 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of PlayStation DE (PLAY-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Aral DE orders are failing
Started 15 Feb 2025 10:22:56 (6 days ago), resolved 15 Feb 2025 11:11:23 (6 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Aral DE (ARAL-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

IKEA DE orders are failing
Started 15 Feb 2025 10:17:28 (6 days ago), resolved 15 Feb 2025 11:11:08 (6 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of IKEA DE (IKEA-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Google Play DE orders are failing
Started 15 Feb 2025 10:11:35 (6 days ago), resolved 15 Feb 2025 11:10:17 (6 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Google Play DE (GOOGLE-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Sainsbury's EB UK orders are failing
Started 15 Feb 2025 03:00:30 (7 days ago), resolved 15 Feb 2025 03:13:54 (7 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Sainsbury's EB UK (SAINEB-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Bol.com BE orders are failing
Started 15 Feb 2025 01:38:16 (7 days ago), resolved 15 Feb 2025 02:06:05 (7 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Bol.com BE (BOL-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

ASK Italian UK orders are failing
Started 14 Feb 2025 20:37:09 (7 days ago), resolved 14 Feb 2025 22:25:35 (7 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of ASK Italian UK (ASKIT-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

1800Flowers US orders are failing
Started 10 Feb 2025 20:28:48 (11 days ago), resolved 14 Feb 2025 21:44:31 (7 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of 1800Flowers US (1800FL-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Runa Outage Survival Guide

A step-by-step guide to help you survive a Runa outage
NaN%

    Runa Components

    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    Thu 20
    now

    Runa API

    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    Thu 20
    now

    Runa Web App

    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    Thu 20
    now

    Runa Connect API

    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    Thu 20
    now

    Runa Connect Web Portal

    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    Thu 20
    now

    Runa Gift Processing

    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    Thu 20
    now
    Chevron and Texaco US orders are failing
    Started 18 Jul 2024 20:15:25 (7 months ago), still ongoing
    Minor Incident
    Investigating
    Gift Processing

    We are currently investigating an issue causing some orders of Chevron and Texaco US (CHEVTX-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Smiggle AU orders are failing
    Started 20 Nov 2024 18:25:13 (3 months ago), still ongoing
    Minor Incident
    Investigating
    Gift Processing

    We are currently investigating an issue causing some orders of Smiggle AU (SMI-AU) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Strandbags NZ orders are failing
    Started 28 Nov 2024 08:59:19 (3 months ago), still ongoing
    Minor Incident
    Investigating
    Gift Processing

    We are currently investigating an issue causing some orders of Strandbags NZ (STR-NZ) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Fat Face UK orders are failing
    Started 30 Aug 2024 10:15:17 (6 months ago), still ongoing
    Minor Incident
    Investigating
    Gift Processing

    We are currently investigating an issue causing some orders of Fat Face UK (FATFCE-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Apple CA orders are failing
    Started 1 Sep 2024 18:30:36 (6 months ago), still ongoing
    Minor Incident
    Investigating
    Gift Processing

    We are currently investigating an issue causing some orders of Apple CA (APPLE-CA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Peter Alexander AU orders are failing
    Started 13 Sep 2024 09:52:09 (5 months ago), still ongoing
    Minor Incident
    Investigating
    Gift Processing

    We are currently investigating an issue causing some orders of Peter Alexander AU (PET-AU) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Nintendo eShop MX orders are failing
    Started 14 Sep 2024 06:19:11 (5 months ago), still ongoing
    Minor Incident
    Investigating
    Gift Processing

    We are currently investigating an issue causing some orders of Nintendo eShop MX (NINTD-MX) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    STEAM MX orders are failing
    Started 14 Sep 2024 06:14:34 (5 months ago), still ongoing
    Minor Incident
    Investigating
    Gift Processing

    We are currently investigating an issue causing some orders of STEAM MX (STEAM-MX) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Paramount MX orders are failing
    Started 19 Sep 2024 02:14:27 (5 months ago), still ongoing
    Minor Incident
    Investigating
    Gift Processing

    We are currently investigating an issue causing some orders of Paramount MX (PRMT-MX) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Just Jeans NZ orders are failing
    Started 23 Nov 2024 04:52:34 (3 months ago), still ongoing
    Minor Incident
    Investigating
    Gift Processing

    We are currently investigating an issue causing some orders of Just Jeans NZ (JUS-NZ) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    DECATHLON BR orders are failing
    Started 30 Oct 2024 11:12:09 (4 months ago), still ongoing
    Minor Incident
    Investigating
    Gift Processing

    We are currently investigating an issue causing some orders of DECATHLON BR (DECA-BR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Portmans AU orders are failing
    Started 12 Oct 2024 23:21:45 (4 months ago), still ongoing
    Minor Incident
    Investigating
    Gift Processing

    We are currently investigating an issue causing some orders of Portmans AU (POR-AU) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    EasyCookAsia DE orders are failing
    Started 19 Dec 2024 16:10:14 (2 months ago), still ongoing
    Minor Incident
    Investigating
    Gift Processing

    We are currently investigating an issue causing some orders of EasyCookAsia DE (ESYCA-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Innvictus MX orders are failing
    Started 20 Dec 2024 02:13:49 (2 months ago), still ongoing
    Minor Incident
    Investigating
    Gift Processing

    We are currently investigating an issue causing some orders of Innvictus MX (INNV-MX) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Viamo AR orders are failing
    Started 24 Dec 2024 01:47:25 (2 months ago), still ongoing
    Minor Incident
    Investigating
    Gift Processing

    We are currently investigating an issue causing some orders of Viamo AR (VIAM-AR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Palmers AT orders are failing
    Started 24 Dec 2024 10:54:32 (2 months ago), still ongoing
    Minor Incident
    Investigating
    Gift Processing

    We are currently investigating an issue causing some orders of Palmers AT (PALMS-AT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Footasylum UK orders are failing
    Started 3 Jan 2025 11:12:33 (2 months ago), still ongoing
    Minor Incident
    Investigating
    Gift Processing

    We are currently investigating an issue causing some orders of Footasylum UK (FOOTAS-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    CARREFOUR BR orders are failing
    Started 7 Jan 2025 16:46:21 (2 months ago), still ongoing
    Minor Incident
    Investigating
    Gift Processing

    We are currently investigating an issue causing some orders of CARREFOUR BR (CFOUR-BR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Noon AE orders are failing
    Started 8 Jan 2025 15:27:02 (1 month ago), still ongoing
    Minor Incident
    Investigating
    Gift Processing

    We are currently investigating an issue causing some orders of Noon AE (NOON-AE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    MANGO PL orders are failing
    Started 10 Jan 2025 18:07:32 (1 month ago), still ongoing
    Minor Incident
    Investigating
    Gift Processing

    We are currently investigating an issue causing some orders of MANGO PL (MANGO-PL) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Rossmann DE orders are failing
    Started 11 Jan 2025 19:15:43 (1 month ago), still ongoing
    Minor Incident
    Investigating
    Gift Processing

    We are currently investigating an issue causing some orders of Rossmann DE (ROS-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Aral DE orders are failing
    Started 11 Jan 2025 16:14:47 (1 month ago), still ongoing
    Minor Incident
    Investigating
    Gift Processing

    We are currently investigating an issue causing some orders of Aral DE (ARAL-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Rewe DE orders are failing
    Started 11 Jan 2025 13:40:04 (1 month ago), still ongoing
    Minor Incident
    Investigating
    Gift Processing

    We are currently investigating an issue causing some orders of Rewe DE (REWED-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    IKEA DE orders are failing
    Started 11 Jan 2025 13:33:16 (1 month ago), still ongoing
    Minor Incident
    Investigating
    Gift Processing

    We are currently investigating an issue causing some orders of IKEA DE (IKEA-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Inno BE orders are failing
    Started 12 Jan 2025 11:57:24 (1 month ago), still ongoing
    Minor Incident
    Investigating
    Gift Processing

    We are currently investigating an issue causing some orders of Inno BE (INNO-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Xbox DE orders are failing
    Started 12 Jan 2025 11:54:45 (1 month ago), still ongoing
    Minor Incident
    Investigating
    Gift Processing

    We are currently investigating an issue causing some orders of Xbox DE (MSFT-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    BAUR DE orders are failing
    Started 12 Jan 2025 09:04:40 (1 month ago), still ongoing
    Minor Incident
    Investigating
    Gift Processing

    We are currently investigating an issue causing some orders of BAUR DE (BAUR-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Nintendo eShop DE orders are failing
    Started 12 Jan 2025 08:06:51 (1 month ago), still ongoing
    Minor Incident
    Investigating
    Gift Processing

    We are currently investigating an issue causing some orders of Nintendo eShop DE (NITD-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    GLOBO+ BR orders are failing
    Started 16 Jan 2025 08:35:47 (1 month ago), resolved 18 Feb 2025 21:12:14 (3 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of GLOBO+ BR (GLOBO-BR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Sportihome FR orders are failing
    Started 14 Jan 2025 20:52:18 (1 month ago), still ongoing
    Minor Incident
    Investigating
    Gift Processing

    We are currently investigating an issue causing some orders of Sportihome FR (SPRTH-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Superdry UK orders are failing
    Started 26 Jan 2025 14:08:06 (26 days ago), still ongoing
    Minor Incident
    Investigating
    Gift Processing

    We are currently investigating an issue causing some orders of Superdry UK (SPRDRY-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    My Personal Trainer UK orders are failing
    Started 28 Jan 2025 12:02:18 (24 days ago), still ongoing
    Minor Incident
    Investigating
    Gift Processing

    We are currently investigating an issue causing some orders of My Personal Trainer UK (MYPT-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Ameshop MX orders are failing
    Started 28 Jan 2025 21:19:31 (24 days ago), still ongoing
    Minor Incident
    Investigating
    Gift Processing

    We are currently investigating an issue causing some orders of Ameshop MX (AMES-MX) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Crunchyroll 3M MX orders are failing
    Started 29 Jan 2025 02:14:08 (24 days ago), still ongoing
    Minor Incident
    Investigating
    Gift Processing

    We are currently investigating an issue causing some orders of Crunchyroll 3M MX (CRNCH3-MX) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Britbox US orders are failing
    Started 1 Feb 2025 23:38:33 (20 days ago), resolved 19 Feb 2025 15:05:49 (2 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Britbox US (BRTBX-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Olive Young KR orders are failing
    Started 2 Feb 2025 08:43:28 (19 days ago), resolved 19 Feb 2025 11:20:04 (2 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Olive Young KR (OLI-KR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Nando's Gesture of Goodwill - Customer UK orders are failing
    Started 3 Feb 2025 15:37:56 (18 days ago), still ongoing
    Minor Incident
    Investigating
    Gift Processing

    We are currently investigating an issue causing some orders of Nando's Gesture of Goodwill - Customer UK (NANDOS-GW-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Nando's - Customer UK orders are failing
    Started 3 Feb 2025 16:27:19 (18 days ago), still ongoing
    Minor Incident
    Investigating
    Gift Processing

    We are currently investigating an issue causing some orders of Nando's - Customer UK (NANDOS-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Prodegustation FR orders are failing
    Started 4 Feb 2025 15:21:14 (17 days ago), resolved 19 Feb 2025 17:39:15 (2 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Prodegustation FR (PRDGS-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    KOBO CA orders are failing
    Started 5 Feb 2025 13:05:08 (16 days ago), still ongoing
    Minor Incident
    Investigating
    Gift Processing

    We are currently investigating an issue causing some orders of KOBO CA (KOBO-CA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    CDON FI orders are failing
    Started 7 Feb 2025 20:06:51 (14 days ago), resolved 18 Feb 2025 18:27:27 (3 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of CDON FI (CDON-FI) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    CDON DK orders are failing
    Started 10 Feb 2025 18:33:45 (11 days ago), still ongoing
    Minor Incident
    Investigating
    Gift Processing

    We are currently investigating an issue causing some orders of CDON DK (CDON-DK) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    1800Flowers US orders are failing
    Started 10 Feb 2025 20:28:48 (11 days ago), resolved 14 Feb 2025 21:44:31 (7 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of 1800Flowers US (1800FL-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    ZUS Coffee MY orders are failing
    Started 11 Feb 2025 09:33:53 (10 days ago), resolved 19 Feb 2025 11:15:45 (2 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of ZUS Coffee MY (ZUS-MY) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    CDON SE orders are failing
    Started 11 Feb 2025 13:27:47 (10 days ago), still ongoing
    Minor Incident
    Investigating
    Gift Processing

    We are currently investigating an issue causing some orders of CDON SE (CDON-SE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Aubert FR orders are failing
    Started 11 Feb 2025 14:27:55 (10 days ago), still ongoing
    Minor Incident
    Investigating
    Gift Processing

    We are currently investigating an issue causing some orders of Aubert FR (AUBERT-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Polarn & Pyret SE orders are failing
    Started 11 Feb 2025 15:07:48 (10 days ago), still ongoing
    Minor Incident
    Investigating
    Gift Processing

    We are currently investigating an issue causing some orders of Polarn & Pyret SE (POLPYT-SE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    McDonald's SE orders are failing
    Started 11 Feb 2025 15:43:53 (10 days ago), still ongoing
    Minor Incident
    Investigating
    Gift Processing

    We are currently investigating an issue causing some orders of McDonald's SE (MCDS-SE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Dressman NO orders are failing
    Started 11 Feb 2025 19:51:07 (10 days ago), still ongoing
    Minor Incident
    Investigating
    Gift Processing

    We are currently investigating an issue causing some orders of Dressman NO (DRSMN-NO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Sainsbury's EB UK orders are failing
    Started 15 Feb 2025 03:00:30 (7 days ago), resolved 15 Feb 2025 03:13:54 (7 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Sainsbury's EB UK (SAINEB-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Bol.com BE orders are failing
    Started 15 Feb 2025 01:38:16 (7 days ago), resolved 15 Feb 2025 02:06:05 (7 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Bol.com BE (BOL-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    OUTBACK BR orders are failing
    Started 14 Feb 2025 22:59:16 (7 days ago), still ongoing
    Minor Incident
    Investigating
    Gift Processing

    We are currently investigating an issue causing some orders of OUTBACK BR (OUT-BR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    ASK Italian UK orders are failing
    Started 14 Feb 2025 20:37:09 (7 days ago), resolved 14 Feb 2025 22:25:35 (7 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of ASK Italian UK (ASKIT-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Magasin DK orders are failing
    Started 14 Feb 2025 20:07:26 (7 days ago), still ongoing
    Minor Incident
    Investigating
    Gift Processing

    We are currently investigating an issue causing some orders of Magasin DK (MAGSIN-DK) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Lieferando AT orders are failing
    Started 15 Feb 2025 01:55:08 (7 days ago), resolved 17 Feb 2025 09:28:22 (4 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Lieferando AT (JEAT-AT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Spotify 1M DK orders are failing
    Started 14 Feb 2025 19:40:32 (7 days ago), resolved 19 Feb 2025 17:59:35 (2 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Spotify 1M DK (SPOTIF-DK) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    E-FRESH GR orders are failing
    Started 14 Feb 2025 08:58:56 (7 days ago), still ongoing
    Minor Incident
    Investigating
    Gift Processing

    We are currently investigating an issue causing some orders of E-FRESH GR (EFRSH-GR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Columbia Sportswear US orders are failing
    Started 13 Feb 2025 19:25:33 (8 days ago), resolved 19 Feb 2025 16:56:59 (2 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Columbia Sportswear US (CLMBIA-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Spotify 3M DK orders are failing
    Started 14 Feb 2025 13:52:18 (7 days ago), resolved 19 Feb 2025 17:59:53 (2 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Spotify 3M DK (SPOTF-DK) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Promod FR orders are failing
    Started 13 Feb 2025 20:27:09 (8 days ago), resolved 20 Feb 2025 18:13:54 (23 hours ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Promod FR (PROMD-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Kogan AU orders are failing
    Started 15 Feb 2025 12:19:09 (6 days ago), still ongoing
    Minor Incident
    Investigating
    Gift Processing

    We are currently investigating an issue causing some orders of Kogan AU (KOG-AU) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    PlayStation DE orders are failing
    Started 15 Feb 2025 10:53:27 (6 days ago), resolved 15 Feb 2025 12:06:27 (6 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of PlayStation DE (PLAY-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Aral DE orders are failing
    Started 15 Feb 2025 10:22:56 (6 days ago), resolved 15 Feb 2025 11:11:23 (6 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Aral DE (ARAL-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    IKEA DE orders are failing
    Started 15 Feb 2025 10:17:28 (6 days ago), resolved 15 Feb 2025 11:11:08 (6 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of IKEA DE (IKEA-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Google Play DE orders are failing
    Started 15 Feb 2025 10:11:35 (6 days ago), resolved 15 Feb 2025 11:10:17 (6 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Google Play DE (GOOGLE-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Ã…hlens SE orders are failing
    Started 15 Feb 2025 11:44:58 (6 days ago), resolved 15 Feb 2025 13:31:29 (6 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Ã…hlens SE (AHLENS-SE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Forever 21 US orders are failing
    Started 15 Feb 2025 16:00:25 (6 days ago), resolved 16 Feb 2025 00:55:56 (6 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Forever 21 US (FEVR21-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Ã…hlens SE orders are failing
    Started 15 Feb 2025 16:40:58 (6 days ago), resolved 15 Feb 2025 17:55:53 (6 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Ã…hlens SE (AHLENS-SE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Otto DE orders are failing
    Started 15 Feb 2025 15:49:23 (6 days ago), resolved 15 Feb 2025 17:05:59 (6 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Otto DE (OTTO-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Boscov's US orders are failing
    Started 15 Feb 2025 15:45:30 (6 days ago), resolved 15 Feb 2025 17:05:55 (6 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Boscov's US (BOSCOV-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Otto DE orders are failing
    Started 15 Feb 2025 22:00:00 (6 days ago), resolved 15 Feb 2025 23:30:54 (6 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Otto DE (OTTO-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Odeon Admit One - Adult Luxe Anytime UK orders are failing
    Started 16 Feb 2025 00:21:02 (6 days ago), resolved 19 Feb 2025 16:30:24 (2 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Odeon Admit One - Adult Luxe Anytime UK (OAAL-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Otto DE orders are failing
    Started 16 Feb 2025 09:29:20 (5 days ago), resolved 16 Feb 2025 12:01:34 (5 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Otto DE (OTTO-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Otto DE orders are failing
    Started 16 Feb 2025 13:41:42 (5 days ago), resolved 16 Feb 2025 14:55:57 (5 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Otto DE (OTTO-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    ASK Italian UK orders are failing
    Started 16 Feb 2025 16:24:21 (5 days ago), resolved 16 Feb 2025 17:50:58 (5 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of ASK Italian UK (ASKIT-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Swarovski SE orders are failing
    Started 16 Feb 2025 18:21:32 (5 days ago), still ongoing
    Minor Incident
    Investigating
    Gift Processing

    We are currently investigating an issue causing some orders of Swarovski SE (SWAR-SE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    MediaMarkt DE orders are failing
    Started 16 Feb 2025 15:26:06 (5 days ago), resolved 16 Feb 2025 19:53:06 (5 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of MediaMarkt DE (MMKT-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    MakeMyTrip Pre Buy IN orders are failing
    Started 16 Feb 2025 18:16:08 (5 days ago), still ongoing
    Minor Incident
    Investigating
    Gift Processing

    We are currently investigating an issue causing some orders of MakeMyTrip Pre Buy IN (MMTP-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Otto DE orders are failing
    Started 16 Feb 2025 20:29:42 (5 days ago), resolved 16 Feb 2025 22:18:12 (5 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Otto DE (OTTO-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    IKEA BE orders are failing
    Started 16 Feb 2025 19:44:03 (5 days ago), resolved 16 Feb 2025 22:31:00 (5 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of IKEA BE (IKEA-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    IKEA FR orders are failing
    Started 16 Feb 2025 19:34:12 (5 days ago), resolved 17 Feb 2025 10:06:09 (4 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of IKEA FR (IKEA-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Otto DE orders are failing
    Started 17 Feb 2025 06:22:09 (4 days ago), resolved 17 Feb 2025 07:36:21 (4 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Otto DE (OTTO-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    MediaMarkt NL orders are failing
    Started 17 Feb 2025 12:57:37 (4 days ago), resolved 17 Feb 2025 14:07:20 (4 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of MediaMarkt NL (MMKT-NL) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Lifestyle Online IN orders are failing
    Started 17 Feb 2025 07:40:07 (4 days ago), still ongoing
    Minor Incident
    Investigating
    Gift Processing

    We are currently investigating an issue causing some orders of Lifestyle Online IN (LIFEON-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    IKEA BE orders are failing
    Started 17 Feb 2025 07:22:34 (4 days ago), resolved 17 Feb 2025 09:16:19 (4 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of IKEA BE (IKEA-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Otto DE orders are failing
    Started 17 Feb 2025 08:25:23 (4 days ago), resolved 17 Feb 2025 09:31:11 (4 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Otto DE (OTTO-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Ã…hlens SE orders are failing
    Started 17 Feb 2025 10:24:11 (4 days ago), resolved 17 Feb 2025 14:15:59 (4 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Ã…hlens SE (AHLENS-SE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Myntra IN orders are failing
    Started 17 Feb 2025 16:35:07 (4 days ago), resolved 17 Feb 2025 18:01:49 (4 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Myntra IN (MYNT-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Apple - FR orders are failing
    Started 17 Feb 2025 11:33:13 (4 days ago), resolved 17 Feb 2025 11:48:01 (4 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Apple - FR (APPLEC-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Otto DE orders are failing
    Started 17 Feb 2025 13:55:41 (4 days ago), resolved 17 Feb 2025 15:06:47 (4 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Otto DE (OTTO-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Bigbasket IN orders are failing
    Started 17 Feb 2025 16:34:53 (4 days ago), resolved 17 Feb 2025 18:01:52 (4 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Bigbasket IN (BIGB-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Sodimac AR orders are failing
    Started 19 Nov 2024 18:09:23 (3 months ago), resolved 17 Feb 2025 17:09:18 (4 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Sodimac AR (SODI-AR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Otto DE orders are failing
    Started 17 Feb 2025 16:55:11 (4 days ago), resolved 17 Feb 2025 18:11:51 (4 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Otto DE (OTTO-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Otto DE orders are failing
    Started 17 Feb 2025 19:50:12 (4 days ago), resolved 17 Feb 2025 21:12:10 (4 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Otto DE (OTTO-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Spotify 1M SE orders are failing
    Started 17 Feb 2025 20:27:22 (4 days ago), resolved 19 Feb 2025 18:06:20 (2 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Spotify 1M SE (SPOTIF-SE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Otto DE orders are failing
    Started 17 Feb 2025 21:21:11 (4 days ago), resolved 17 Feb 2025 22:41:50 (4 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Otto DE (OTTO-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Otto DE orders are failing
    Started 17 Feb 2025 22:47:37 (4 days ago), resolved 18 Feb 2025 00:11:51 (4 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Otto DE (OTTO-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Otto DE orders are failing
    Started 18 Feb 2025 08:05:39 (3 days ago), resolved 18 Feb 2025 09:47:14 (3 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Otto DE (OTTO-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Thalia AT orders are failing
    Started 18 Feb 2025 07:07:08 (3 days ago), resolved 19 Feb 2025 10:57:10 (2 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Thalia AT (THALIA-AT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Emart KR orders are failing
    Started 18 Feb 2025 08:11:50 (3 days ago), resolved 19 Feb 2025 12:19:39 (2 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Emart KR (EMA-KR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    FNAC Darty FR orders are failing
    Started 18 Feb 2025 10:13:33 (3 days ago), resolved 18 Feb 2025 11:47:21 (3 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of FNAC Darty FR (FNAC-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Apple - FR orders are failing
    Started 18 Feb 2025 13:13:53 (3 days ago), still ongoing
    Minor Incident
    Investigating
    Gift Processing

    We are currently investigating an issue causing some orders of Apple - FR (APPLEC-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Morrisons UK orders are failing
    Started 18 Feb 2025 12:23:07 (3 days ago), resolved 18 Feb 2025 15:17:24 (3 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Morrisons UK (MORRI-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Iceland UK orders are failing
    Started 18 Feb 2025 12:22:44 (3 days ago), resolved 18 Feb 2025 15:17:35 (3 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Iceland UK (ICELND-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Farmfoods UK orders are failing
    Started 18 Feb 2025 12:22:37 (3 days ago), resolved 18 Feb 2025 15:17:28 (3 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Farmfoods UK (FRMFD-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Odeon UK orders are failing
    Started 18 Feb 2025 13:37:47 (3 days ago), resolved 18 Feb 2025 15:17:57 (3 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Odeon UK (ODEON-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Boots UK orders are failing
    Started 18 Feb 2025 12:16:01 (3 days ago), resolved 18 Feb 2025 15:17:40 (3 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Boots UK (BOOTS-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Adidas UK orders are failing
    Started 18 Feb 2025 12:16:23 (3 days ago), resolved 18 Feb 2025 15:42:32 (3 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Adidas UK (ADAS-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Vision Express PL orders are failing
    Started 18 Feb 2025 16:50:26 (3 days ago), resolved 18 Feb 2025 19:47:09 (3 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Vision Express PL (VISION-PL) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Ty Inc US orders are failing
    Started 18 Feb 2025 17:23:50 (3 days ago), resolved 19 Feb 2025 06:47:33 (2 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Ty Inc US (TYINC-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Woolworths ZA orders are failing
    Started 18 Feb 2025 19:18:54 (3 days ago), resolved 19 Feb 2025 06:49:59 (2 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Woolworths ZA (WOOLS-ZA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    ALZA.CZ orders are failing
    Started 19 Feb 2025 01:27:00 (3 days ago), resolved 20 Feb 2025 21:15:05 (20 hours ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of ALZA.CZ (ALZA-CZ) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Tim Hortons CA orders are failing
    Started 19 Feb 2025 04:17:52 (3 days ago), resolved 19 Feb 2025 05:26:04 (3 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Tim Hortons CA (TIMHOR-CA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Walmart US orders are failing
    Started 19 Feb 2025 07:12:38 (2 days ago), resolved 19 Feb 2025 07:26:33 (2 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Walmart US (WMART-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Ravensburger DE orders are failing
    Started 19 Feb 2025 10:40:14 (2 days ago), still ongoing
    Minor Incident
    Investigating
    Gift Processing

    We are currently investigating an issue causing some orders of Ravensburger DE (RVNBRG-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Kinepolis 2D Bioscoopvoucher BE orders are failing
    Started 19 Feb 2025 10:50:02 (2 days ago), still ongoing
    Minor Incident
    Investigating
    Gift Processing

    We are currently investigating an issue causing some orders of Kinepolis 2D Bioscoopvoucher BE (BIOSCP-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    IKEA DK orders are failing
    Started 19 Feb 2025 11:53:18 (2 days ago), resolved 19 Feb 2025 13:59:11 (2 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of IKEA DK (IKEA-DK) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Ty Inc US orders are failing
    Started 19 Feb 2025 15:00:06 (2 days ago), resolved 19 Feb 2025 15:05:11 (2 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Ty Inc US (TYINC-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    TK Maxx UK orders are failing
    Started 19 Feb 2025 16:06:05 (2 days ago), resolved 19 Feb 2025 17:24:21 (2 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of TK Maxx UK (TKMX-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    River Island UK orders are failing
    Started 19 Feb 2025 16:07:48 (2 days ago), resolved 19 Feb 2025 17:24:16 (2 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of River Island UK (ISLAND-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Apple DE orders are failing
    Started 19 Feb 2025 16:06:05 (2 days ago), resolved 19 Feb 2025 17:24:14 (2 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Apple DE (APPLE-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    TK Maxx EB UK orders are failing
    Started 19 Feb 2025 16:44:55 (2 days ago), resolved 19 Feb 2025 17:59:09 (2 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of TK Maxx EB UK (TKMXEB-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Cyberport DE orders are failing
    Started 19 Feb 2025 19:05:30 (2 days ago), resolved 20 Feb 2025 07:03:45 (1 day ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Cyberport DE (CPORT-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Saks OFF 5TH CA orders are failing
    Started 19 Feb 2025 18:45:34 (2 days ago), resolved 20 Feb 2025 07:01:47 (1 day ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Saks OFF 5TH CA (SOF-CA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Saks OFF 5TH CA orders are failing
    Started 20 Feb 2025 15:32:06 (1 day ago), resolved 20 Feb 2025 15:37:10 (1 day ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Saks OFF 5TH CA (SOF-CA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    HOPT IT orders are failing
    Started 20 Feb 2025 15:18:55 (1 day ago), still ongoing
    Minor Incident
    Investigating
    Gift Processing

    We are currently investigating an issue causing some orders of HOPT IT (HOPT-IT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    YELMO ES orders are failing
    Started 12 Feb 2025 15:49:04 (9 days ago), resolved 21 Feb 2025 09:30:20 (8 hours ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of YELMO ES (YELMO-ES) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Emart KR orders are failing
    Started 21 Feb 2025 10:04:33 (8 hours ago), resolved 21 Feb 2025 11:54:34 (6 hours ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Emart KR (EMA-KR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Amazon AE orders are failing
    Started 21 Feb 2025 15:50:22 (2 hours ago), still ongoing
    Minor Incident
    Investigating
    Gift Processing

    We are currently investigating an issue causing some orders of Amazon AE (AMZ-AE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    RTV Euro AGD PL orders are failing
    Started 21 Feb 2025 17:28:19 (15 minutes ago), still ongoing
    Minor Incident
    Investigating
    Gift Processing

    We are currently investigating an issue causing some orders of RTV Euro AGD PL (RTV-PL) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

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