Runa Status

Resolved: Since the fix was implemented we have seen orders and fulfilment traffic return to normal. Our teams are now working on clearing any remaining issues caused by the outage and ensuring we learn from and improve our systems as a result of this outage. We will continue to monitor performance closely, but at this time, all affected services have recovered.

Thank you for your patience, and we sincerely apologize for any disruption this may have caused. If you experience any lingering issues, please reach out to our support team.

Monitoring: We have narrowed down the fault to a issue with the load balancers for our core services cluster. A fix has been implemented and we are started seeing requests going through. We will continue to monitor the situation and provide updates here.

Identified: We have identified the cause as an outage in one of the clusters that hosts some of our core services. Currently affected are:

• Order processing
• Link fulfillment
• Marketplace (Flow) websites

We are working to resolve this issue as soon as possible

Investigating: We're currently experiencing a outage affecting some of our systems.

Our engineering team is currently working to identify and resolve this issue as soon as possible. We are really sorry for any inconvenience caused. Please keep an eye on this page for the latest updates.

Resolved: Since the fix was implemented we have seen orders and fulfilment traffic return to normal. Our teams are now working on clearing any remaining issues caused by the outage and ensuring we learn from and improve our systems as a result of this outage. We will continue to monitor performance closely, but at this time, all affected services have recovered.

Thank you for your patience, and we sincerely apologize for any disruption this may have caused. If you experience any lingering issues, please reach out to our support team.

Monitoring: We have narrowed down the fault to a issue with the load balancers for our core services cluster. A fix has been implemented and we are started seeing requests going through. We will continue to monitor the situation and provide updates here.

Identified: We have identified the cause as an outage in one of the clusters that hosts some of our core services. Currently affected are:

• Order processing
• Link fulfillment
• Marketplace (Flow) websites

We are working to resolve this issue as soon as possible

Investigating: We're currently experiencing a outage affecting some of our systems.

Our engineering team is currently working to identify and resolve this issue as soon as possible. We are really sorry for any inconvenience caused. Please keep an eye on this page for the latest updates.

Resolved: Since the fix was implemented we have seen orders and fulfilment traffic return to normal. Our teams are now working on clearing any remaining issues caused by the outage and ensuring we learn from and improve our systems as a result of this outage. We will continue to monitor performance closely, but at this time, all affected services have recovered.

Thank you for your patience, and we sincerely apologize for any disruption this may have caused. If you experience any lingering issues, please reach out to our support team.

Monitoring: We have narrowed down the fault to a issue with the load balancers for our core services cluster. A fix has been implemented and we are started seeing requests going through. We will continue to monitor the situation and provide updates here.

Identified: We have identified the cause as an outage in one of the clusters that hosts some of our core services. Currently affected are:

• Order processing
• Link fulfillment
• Marketplace (Flow) websites

We are working to resolve this issue as soon as possible

Investigating: We're currently experiencing a outage affecting some of our systems.

Our engineering team is currently working to identify and resolve this issue as soon as possible. We are really sorry for any inconvenience caused. Please keep an eye on this page for the latest updates.

Resolved: Since the fix was implemented we have seen orders and fulfilment traffic return to normal. Our teams are now working on clearing any remaining issues caused by the outage and ensuring we learn from and improve our systems as a result of this outage. We will continue to monitor performance closely, but at this time, all affected services have recovered.

Thank you for your patience, and we sincerely apologize for any disruption this may have caused. If you experience any lingering issues, please reach out to our support team.

Monitoring: We have narrowed down the fault to a issue with the load balancers for our core services cluster. A fix has been implemented and we are started seeing requests going through. We will continue to monitor the situation and provide updates here.

Identified: We have identified the cause as an outage in one of the clusters that hosts some of our core services. Currently affected are:

• Order processing
• Link fulfillment
• Marketplace (Flow) websites

We are working to resolve this issue as soon as possible

Investigating: We're currently experiencing a outage affecting some of our systems.

Our engineering team is currently working to identify and resolve this issue as soon as possible. We are really sorry for any inconvenience caused. Please keep an eye on this page for the latest updates.

Investigating: We are currently investigating an issue causing some orders of Chevron and Texaco US (CHEVTX-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Resolved: This incident has been resolved.

Investigating: We are currently investigating an issue causing some orders of Smiggle AU (SMI-AU) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Investigating: We are currently investigating an issue causing some orders of Strandbags NZ (STR-NZ) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Investigating: We are currently investigating an issue causing some orders of Fat Face UK (FATFCE-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Investigating: We are currently investigating an issue causing some orders of Apple CA (APPLE-CA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Investigating: We are currently investigating an issue causing some orders of Peter Alexander AU (PET-AU) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Investigating: We are currently investigating an issue causing some orders of Nintendo eShop MX (NINTD-MX) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Investigating: We are currently investigating an issue causing some orders of STEAM MX (STEAM-MX) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Investigating: We are currently investigating an issue causing some orders of Paramount MX (PRMT-MX) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Investigating: We are currently investigating an issue causing some orders of CJ ONE KR (CJO-KR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Investigating: We are currently investigating an issue causing some orders of Just Jeans NZ (JUS-NZ) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Investigating: We are currently investigating an issue causing some orders of DECATHLON BR (DECA-BR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Investigating: We are currently investigating an issue causing some orders of Portmans AU (POR-AU) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Investigating: We are currently investigating an issue causing some orders of Zalora MY (ZALO-MY) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Investigating: We are currently investigating an issue causing some orders of Starbucks - Refreshing Americano Couple Set시원한 아메리카노 커플세트 KR (SBUXAC-KR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Resolved: This incident has been resolved.

Monitoring: We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

Investigating: We are currently investigating an issue causing some orders of Rituals DE (RITUAL-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Resolved: This incident has been resolved.

Monitoring: We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

Investigating: We are currently investigating an issue causing some orders of Nelly.com DK (NEL-DK) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Resolved: This incident has been resolved.

Monitoring: We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

Investigating: We are currently investigating an issue causing some orders of Biedronka PL (BIEDR-PL) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Investigating: We are currently investigating an issue causing some orders of Hudson's Bay CA (HUDS-CA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Resolved: This incident has been resolved.

Investigating: We are currently investigating an issue causing some orders of EasyCookAsia DE (ESYCA-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Investigating: We are currently investigating an issue causing some orders of Innvictus MX (INNV-MX) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Resolved: This incident has been resolved.

Investigating: We are currently investigating an issue causing some orders of Prouds the Jewellers AU (PROD-AU) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Investigating: We are currently investigating an issue causing some orders of Playstation IE (PLAY-IE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Investigating: We are currently investigating an issue causing some orders of Viamo AR (VIAM-AR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Investigating: We are currently investigating an issue causing some orders of Palmers AT (PALMS-AT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Investigating: We are currently investigating an issue causing some orders of Deezer Premium 3 Month FR (DZPR3-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Resolved: This incident has been resolved.

Monitoring: We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

Investigating: We are currently investigating an issue causing some orders of Amazon JP (AMZ-JP) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Resolved: Since the fix was implemented we have seen orders and fulfilment traffic return to normal. Our teams are now working on clearing any remaining issues caused by the outage and ensuring we learn from and improve our systems as a result of this outage. We will continue to monitor performance closely, but at this time, all affected services have recovered.

Thank you for your patience, and we sincerely apologize for any disruption this may have caused. If you experience any lingering issues, please reach out to our support team.

Monitoring: We have narrowed down the fault to a issue with the load balancers for our core services cluster. A fix has been implemented and we are started seeing requests going through. We will continue to monitor the situation and provide updates here.

Identified: We have identified the cause as an outage in one of the clusters that hosts some of our core services. Currently affected are:

• Order processing
• Link fulfillment
• Marketplace (Flow) websites

We are working to resolve this issue as soon as possible

Investigating: We're currently experiencing a outage affecting some of our systems.

Our engineering team is currently working to identify and resolve this issue as soon as possible. We are really sorry for any inconvenience caused. Please keep an eye on this page for the latest updates.

Resolved: This incident has been resolved.

Investigating: We are currently investigating an issue causing some orders of MANGO IT (MANGO-IT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Monitoring: We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

Investigating: We are currently investigating an issue causing some orders of MANGO IT (MANGO-IT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Monitoring: We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

Investigating: We are currently investigating an issue causing some orders of MANGO IT (MANGO-IT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Monitoring: We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

Investigating: We are currently investigating an issue causing some orders of MANGO IT (MANGO-IT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Investigating: We are currently investigating an issue causing some orders of Footasylum UK (FOOTAS-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Investigating: We are currently investigating an issue causing some orders of Emart KR (EMA-KR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Monitoring: We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

Investigating: We are currently investigating an issue causing some orders of Emart KR (EMA-KR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Investigating: We are currently investigating an issue causing some orders of Noon AE (NOON-AE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Investigating: We are currently investigating an issue causing some orders of toom DE (TOOM-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Investigating: We are currently investigating an issue causing some orders of MANGO PL (MANGO-PL) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Monitoring: We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

Investigating: We are currently investigating an issue causing some orders of MANGO PL (MANGO-PL) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Monitoring: We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

Investigating: We are currently investigating an issue causing some orders of MANGO PL (MANGO-PL) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Monitoring: We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

Investigating: We are currently investigating an issue causing some orders of MANGO PL (MANGO-PL) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Monitoring: We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

Investigating: We are currently investigating an issue causing some orders of MANGO PL (MANGO-PL) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Monitoring: We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

Investigating: We are currently investigating an issue causing some orders of MANGO PL (MANGO-PL) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Monitoring: We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

Investigating: We are currently investigating an issue causing some orders of MANGO PL (MANGO-PL) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Monitoring: We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

Investigating: We are currently investigating an issue causing some orders of MANGO PL (MANGO-PL) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Monitoring: We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

Investigating: We are currently investigating an issue causing some orders of MANGO PL (MANGO-PL) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Monitoring: We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

Investigating: We are currently investigating an issue causing some orders of MANGO PL (MANGO-PL) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Monitoring: We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

Investigating: We are currently investigating an issue causing some orders of MANGO PL (MANGO-PL) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Monitoring: We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

Investigating: We are currently investigating an issue causing some orders of MANGO PL (MANGO-PL) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Monitoring: We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

Investigating: We are currently investigating an issue causing some orders of MANGO PL (MANGO-PL) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Monitoring: We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

Investigating: We are currently investigating an issue causing some orders of MANGO PL (MANGO-PL) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Investigating: We are currently investigating an issue causing some orders of Rossmann DE (ROS-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Investigating: We are currently investigating an issue causing some orders of Aral DE (ARAL-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Investigating: We are currently investigating an issue causing some orders of Rewe DE (REWED-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Investigating: We are currently investigating an issue causing some orders of IKEA DE (IKEA-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Monitoring: We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

Investigating: We are currently investigating an issue causing some orders of IKEA DE (IKEA-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Investigating: We are currently investigating an issue causing some orders of Inno BE (INNO-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Monitoring: We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

Investigating: We are currently investigating an issue causing some orders of Inno BE (INNO-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Monitoring: We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

Investigating: We are currently investigating an issue causing some orders of Inno BE (INNO-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Monitoring: We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

Investigating: We are currently investigating an issue causing some orders of Inno BE (INNO-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Monitoring: We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

Investigating: We are currently investigating an issue causing some orders of Inno BE (INNO-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Monitoring: We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

Investigating: We are currently investigating an issue causing some orders of Inno BE (INNO-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Monitoring: We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

Investigating: We are currently investigating an issue causing some orders of Inno BE (INNO-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Monitoring: We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

Investigating: We are currently investigating an issue causing some orders of Inno BE (INNO-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Monitoring: We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

Investigating: We are currently investigating an issue causing some orders of Inno BE (INNO-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Monitoring: We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

Investigating: We are currently investigating an issue causing some orders of Inno BE (INNO-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Monitoring: We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

Investigating: We are currently investigating an issue causing some orders of Inno BE (INNO-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Monitoring: We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

Investigating: We are currently investigating an issue causing some orders of Inno BE (INNO-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Monitoring: We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

Investigating: We are currently investigating an issue causing some orders of Inno BE (INNO-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Monitoring: We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

Investigating: We are currently investigating an issue causing some orders of Inno BE (INNO-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Monitoring: We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

Investigating: We are currently investigating an issue causing some orders of Inno BE (INNO-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Monitoring: We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

Investigating: We are currently investigating an issue causing some orders of Inno BE (INNO-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Monitoring: We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

Investigating: We are currently investigating an issue causing some orders of Inno BE (INNO-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Monitoring: We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

Investigating: We are currently investigating an issue causing some orders of Inno BE (INNO-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Monitoring: We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

Investigating: We are currently investigating an issue causing some orders of Inno BE (INNO-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Monitoring: We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

Investigating: We are currently investigating an issue causing some orders of Inno BE (INNO-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Monitoring: We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

Investigating: We are currently investigating an issue causing some orders of Inno BE (INNO-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Monitoring: We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

Investigating: We are currently investigating an issue causing some orders of Inno BE (INNO-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Monitoring: We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

Investigating: We are currently investigating an issue causing some orders of Inno BE (INNO-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Monitoring: We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

Investigating: We are currently investigating an issue causing some orders of Inno BE (INNO-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Monitoring: We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

Investigating: We are currently investigating an issue causing some orders of Inno BE (INNO-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Monitoring: We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

Investigating: We are currently investigating an issue causing some orders of Inno BE (INNO-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Monitoring: We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

Investigating: We are currently investigating an issue causing some orders of Inno BE (INNO-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Monitoring: We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

Investigating: We are currently investigating an issue causing some orders of Inno BE (INNO-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Monitoring: We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

Investigating: We are currently investigating an issue causing some orders of Inno BE (INNO-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Monitoring: We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

Investigating: We are currently investigating an issue causing some orders of Inno BE (INNO-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Monitoring: We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

Investigating: We are currently investigating an issue causing some orders of Inno BE (INNO-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Monitoring: We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

Investigating: We are currently investigating an issue causing some orders of Inno BE (INNO-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Monitoring: We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

Investigating: We are currently investigating an issue causing some orders of Inno BE (INNO-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Monitoring: We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

Investigating: We are currently investigating an issue causing some orders of Inno BE (INNO-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Monitoring: We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

Investigating: We are currently investigating an issue causing some orders of Inno BE (INNO-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Monitoring: We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

Investigating: We are currently investigating an issue causing some orders of Inno BE (INNO-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Monitoring: We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

Investigating: We are currently investigating an issue causing some orders of Inno BE (INNO-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Monitoring: We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

Investigating: We are currently investigating an issue causing some orders of Inno BE (INNO-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Monitoring: We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

Investigating: We are currently investigating an issue causing some orders of Inno BE (INNO-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Monitoring: We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

Investigating: We are currently investigating an issue causing some orders of Inno BE (INNO-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Monitoring: We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

Investigating: We are currently investigating an issue causing some orders of Inno BE (INNO-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Monitoring: We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

Investigating: We are currently investigating an issue causing some orders of Inno BE (INNO-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Monitoring: We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

Investigating: We are currently investigating an issue causing some orders of Inno BE (INNO-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Monitoring: We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

Investigating: We are currently investigating an issue causing some orders of Inno BE (INNO-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Monitoring: We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

Investigating: We are currently investigating an issue causing some orders of Inno BE (INNO-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Monitoring: We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

Investigating: We are currently investigating an issue causing some orders of Inno BE (INNO-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Monitoring: We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

Investigating: We are currently investigating an issue causing some orders of Inno BE (INNO-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Monitoring: We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

Investigating: We are currently investigating an issue causing some orders of Inno BE (INNO-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Monitoring: We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

Investigating: We are currently investigating an issue causing some orders of Inno BE (INNO-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

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Resolved: This incident has been resolved.

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Monitoring: We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

Investigating: We are currently investigating an issue causing some orders of Carrefour ES (CFOUR-ES) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Monitoring: We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

Investigating: We are currently investigating an issue causing some orders of Carrefour ES (CFOUR-ES) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Monitoring: We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

Investigating: We are currently investigating an issue causing some orders of Carrefour ES (CFOUR-ES) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Monitoring: We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

Investigating: We are currently investigating an issue causing some orders of Carrefour ES (CFOUR-ES) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Monitoring: We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

Investigating: We are currently investigating an issue causing some orders of Carrefour ES (CFOUR-ES) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Resolved: This incident has been resolved.

Monitoring: We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

Investigating: We are currently investigating an issue causing some orders of Amazon JP (AMZ-JP) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

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Investigating: We are currently investigating an issue causing some orders of Amazon JP (AMZ-JP) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Monitoring: We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

Investigating: We are currently investigating an issue causing some orders of Amazon JP (AMZ-JP) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Monitoring: We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

Investigating: We are currently investigating an issue causing some orders of Amazon JP (AMZ-JP) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Monitoring: We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

Investigating: We are currently investigating an issue causing some orders of Amazon JP (AMZ-JP) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Monitoring: We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

Investigating: We are currently investigating an issue causing some orders of Amazon JP (AMZ-JP) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Monitoring: We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

Investigating: We are currently investigating an issue causing some orders of Amazon JP (AMZ-JP) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Monitoring: We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

Investigating: We are currently investigating an issue causing some orders of Amazon JP (AMZ-JP) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Monitoring: We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

Investigating: We are currently investigating an issue causing some orders of Amazon JP (AMZ-JP) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Monitoring: We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

Investigating: We are currently investigating an issue causing some orders of Amazon JP (AMZ-JP) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Monitoring: We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

Investigating: We are currently investigating an issue causing some orders of Amazon JP (AMZ-JP) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Investigating: We are currently investigating an issue causing some orders of Superdry UK (SPRDRY-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Resolved: This incident has been resolved.

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Resolved: This incident has been resolved.

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Resolved: This incident has been resolved.

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Resolved: This incident has been resolved.

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Resolved: This incident has been resolved.

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Investigating: We are currently investigating an issue causing some orders of Morele PL (MORELE-PL) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

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Investigating: We are currently investigating an issue causing some orders of Nando's - Customer UK (NANDOS-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Resolved: This incident has been resolved.

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Investigating: We are currently investigating an issue causing some orders of Swarovski IE (SWAR-IE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

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Resolved: This incident has been resolved.

Monitoring: We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

Investigating: We are currently investigating an issue causing some orders of Xbox Game Pass Ultimate 1M MX (XBOXP1-MX) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

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Resolved: This incident has been resolved.

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Resolved: This incident has been resolved.

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Resolved: This incident has been resolved.

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Resolved: This incident has been resolved.

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Resolved: This incident has been resolved.

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Resolved: This incident has been resolved.

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Resolved: This incident has been resolved.

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Resolved: This incident has been resolved.

Investigating: We are currently investigating an issue causing some orders of POWER NO (POWER-NO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Investigating: We are currently investigating an issue causing some orders of Dots.eco - Clean Ocean Plastic UK (CLNOCN-UK) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Resolved: Since the fix was implemented we have seen orders and fulfilment traffic return to normal. Our teams are now working on clearing any remaining issues caused by the outage and ensuring we learn from and improve our systems as a result of this outage. We will continue to monitor performance closely, but at this time, all affected services have recovered.

Thank you for your patience, and we sincerely apologize for any disruption this may have caused. If you experience any lingering issues, please reach out to our support team.

Monitoring: We have narrowed down the fault to a issue with the load balancers for our core services cluster. A fix has been implemented and we are started seeing requests going through. We will continue to monitor the situation and provide updates here.

Identified: We have identified the cause as an outage in one of the clusters that hosts some of our core services. Currently affected are:

• Order processing
• Link fulfillment
• Marketplace (Flow) websites

We are working to resolve this issue as soon as possible

Investigating: We're currently experiencing a outage affecting some of our systems.

Our engineering team is currently working to identify and resolve this issue as soon as possible. We are really sorry for any inconvenience caused. Please keep an eye on this page for the latest updates.