Runa status is Minor Service Outage

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now

Runa Gift Processing

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now
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Active Incidents

Microsoft Xbox Game Pass Core 6M ESD NO orders are failing
Started 24 Oct 2025 21:08:58 (2 days ago), still ongoing
Minor Incident
Investigating
Gift Processing

We are currently investigating an issue causing some orders of Microsoft Xbox Game Pass Core 6M ESD NO (MSGC6-NO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Amazon Fresh Voucher IN orders are failing
Started 24 Oct 2025 16:05:13 (2 days ago), still ongoing
Minor Incident
Investigating
Gift Processing

We are currently investigating an issue causing some orders of Amazon Fresh Voucher IN (AMZF-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Amazon Prime Shopping Edition - IN orders are failing
Started 24 Oct 2025 16:04:34 (2 days ago), still ongoing
Minor Incident
Investigating
Gift Processing

We are currently investigating an issue causing some orders of Amazon Prime Shopping Edition - IN (AMPS-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Amazon Prime - 12 Months IN orders are failing
Started 24 Oct 2025 16:04:04 (2 days ago), still ongoing
Minor Incident
Investigating
Gift Processing

We are currently investigating an issue causing some orders of Amazon Prime - 12 Months IN (AMPR-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Amazon Prime Lite Edition - IN orders are failing
Started 24 Oct 2025 16:03:35 (2 days ago), still ongoing
Minor Incident
Investigating
Gift Processing

We are currently investigating an issue causing some orders of Amazon Prime Lite Edition - IN (AMPL-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Amazon Prime - 3 Months IN orders are failing
Started 24 Oct 2025 15:59:26 (2 days ago), still ongoing
Minor Incident
Investigating
Gift Processing

We are currently investigating an issue causing some orders of Amazon Prime - 3 Months IN (AM3M-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Amazon Shopping Voucher orders are failing
Started 24 Oct 2025 15:40:32 (2 days ago), still ongoing
Minor Incident
Investigating
Gift Processing

We are currently investigating an issue causing some orders of Amazon Shopping Voucher (AMZSHP-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Amazon Pay orders are failing
Started 24 Oct 2025 14:59:07 (2 days ago), still ongoing
Minor Incident
Investigating
Gift Processing

We are currently investigating an issue causing some orders of Amazon Pay (AMZ-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Lifestyle Offline IN orders are failing
Started 24 Oct 2025 14:00:24 (2 days ago), still ongoing
Minor Incident
Investigating
Gift Processing

We are currently investigating an issue causing some orders of Lifestyle Offline IN (LIVEOF-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Trip & Co FR orders are failing
Started 22 Oct 2025 07:54:07 (4 days ago), still ongoing
Minor Incident
Investigating
Gift Processing

We are currently investigating an issue causing some orders of Trip & Co FR (TRPCO-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Recently Resolved Incidents

Myer AU orders are failing
Started 22 Oct 2025 07:18:39 (4 days ago), resolved 26 Oct 2025 03:07:07 (7 hours ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Myer AU (MYER-AU) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Apple NO orders are failing
Started 25 Oct 2025 20:48:20 (13 hours ago), resolved 25 Oct 2025 23:16:46 (11 hours ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Apple NO (APPLE-NO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Microsoft Xbox Game Pass Core 12M ESD NO orders are failing
Started 24 Oct 2025 17:34:00 (2 days ago), resolved 25 Oct 2025 08:12:12 (1 day ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Microsoft Xbox Game Pass Core 12M ESD NO (MSGC12-NO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Biedronka PL orders are failing
Started 23 Oct 2025 20:45:09 (3 days ago), resolved 25 Oct 2025 07:07:38 (1 day ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Biedronka PL (BIEDR-PL) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Biedronka PL orders are failing
Started 23 Oct 2025 20:45:09 (3 days ago), resolved 25 Oct 2025 07:07:38 (1 day ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Biedronka PL (BIEDR-PL) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Microsoft Xbox Game Pass Core 3M ESD NO orders are failing
Started 24 Oct 2025 18:59:02 (2 days ago), resolved 25 Oct 2025 01:00:58 (1 day ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Microsoft Xbox Game Pass Core 3M ESD NO (MSGC3-NO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Microsoft Xbox Game Pass Ult 1M ESD NO orders are failing
Started 24 Oct 2025 18:54:58 (2 days ago), resolved 24 Oct 2025 23:17:03 (1 day ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Microsoft Xbox Game Pass Ult 1M ESD NO (MSGU1-NO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Ultimate Dining Card CA orders are failing
Started 22 Oct 2025 14:02:42 (4 days ago), resolved 24 Oct 2025 22:57:25 (1 day ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Ultimate Dining Card CA (UDC-CA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Von Diamonds US orders are failing
Started 23 Oct 2025 07:01:33 (3 days ago), resolved 24 Oct 2025 14:55:40 (2 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Von Diamonds US (VONDMD-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Amazon Shopping Voucher orders are failing
Started 24 Oct 2025 11:21:16 (2 days ago), resolved 24 Oct 2025 14:53:00 (2 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Amazon Shopping Voucher (AMZSHP-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Amazon Pay orders are failing
Started 24 Oct 2025 11:21:03 (2 days ago), resolved 24 Oct 2025 14:52:53 (2 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Amazon Pay (AMZ-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Amazon Prime - 12 Months IN orders are failing
Started 24 Oct 2025 10:13:27 (2 days ago), resolved 24 Oct 2025 14:52:43 (2 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Amazon Prime - 12 Months IN (AMPR-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Amazon Prime Lite Edition - IN orders are failing
Started 24 Oct 2025 10:13:06 (2 days ago), resolved 24 Oct 2025 14:52:35 (2 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Amazon Prime Lite Edition - IN (AMPL-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Amazon Prime - 3 Months IN orders are failing
Started 24 Oct 2025 10:12:50 (2 days ago), resolved 24 Oct 2025 14:52:28 (2 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Amazon Prime - 3 Months IN (AM3M-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Home Depot US orders are failing
Started 24 Oct 2025 02:42:59 (2 days ago), resolved 24 Oct 2025 12:21:25 (2 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Home Depot US (DEPOT-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Amazon Shopping Voucher orders are failing
Started 24 Oct 2025 10:14:34 (2 days ago), resolved 24 Oct 2025 11:17:42 (2 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Amazon Shopping Voucher (AMZSHP-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Amazon Fresh Voucher IN orders are failing
Started 24 Oct 2025 10:14:06 (2 days ago), resolved 24 Oct 2025 11:15:27 (2 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Amazon Fresh Voucher IN (AMZF-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Amazon Pay orders are failing
Started 24 Oct 2025 10:14:20 (2 days ago), resolved 24 Oct 2025 11:15:11 (2 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Amazon Pay (AMZ-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Amazon Prime Shopping Edition - IN orders are failing
Started 24 Oct 2025 10:13:43 (2 days ago), resolved 24 Oct 2025 11:14:53 (2 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Amazon Prime Shopping Edition - IN (AMPS-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

ALZA.CZ orders are failing
Started 22 Oct 2025 11:32:25 (4 days ago), resolved 24 Oct 2025 00:45:55 (2 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of ALZA.CZ (ALZA-CZ) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Apple SE orders are failing
Started 20 Oct 2025 17:34:48 (6 days ago), resolved 23 Oct 2025 23:22:39 (2 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Apple SE (APPLE-SE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

KAUFLAND CZ orders are failing
Started 22 Oct 2025 13:31:43 (4 days ago), resolved 23 Oct 2025 18:04:03 (3 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of KAUFLAND CZ (KFLND-CZ) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Dehner DE orders are failing
Started 23 Oct 2025 14:32:15 (3 days ago), resolved 23 Oct 2025 16:19:50 (3 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Dehner DE (DHNER-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MANGO FR orders are failing
Started 23 Oct 2025 07:01:24 (3 days ago), resolved 23 Oct 2025 13:29:38 (3 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of MANGO FR (MANGO-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MediaMarkt BE orders are failing
Started 23 Oct 2025 07:01:03 (3 days ago), resolved 23 Oct 2025 08:14:55 (3 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of MediaMarkt BE (MMKT-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Apple - DE orders are failing
Started 23 Oct 2025 07:01:40 (3 days ago), resolved 23 Oct 2025 07:15:55 (3 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Apple - DE (APPLEC-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MANGO PL orders are failing
Started 23 Oct 2025 07:01:06 (3 days ago), resolved 23 Oct 2025 07:15:54 (3 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of MANGO PL (MANGO-PL) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Apple - FR orders are failing
Started 23 Oct 2025 07:00:56 (3 days ago), resolved 23 Oct 2025 07:10:58 (3 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Apple - FR (APPLEC-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

EB Games AU orders are failing
Started 15 Oct 2025 18:27:16 (11 days ago), resolved 23 Oct 2025 00:16:01 (3 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of EB Games AU (EBGMS-AU) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

John Lewis & Partners UK orders are failing
Started 22 Oct 2025 19:27:55 (4 days ago), resolved 22 Oct 2025 23:03:26 (3 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of John Lewis & Partners UK (JLSEG-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Thalia AT orders are failing
Started 19 Oct 2025 07:06:14 (7 days ago), resolved 22 Oct 2025 15:14:13 (4 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Thalia AT (THALIA-AT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

TANGS orders are failing
Started 19 Oct 2025 05:55:31 (7 days ago), resolved 22 Oct 2025 11:56:22 (4 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of TANGS (TANGS-SG) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Shopee orders are failing
Started 18 Oct 2025 02:47:16 (8 days ago), resolved 22 Oct 2025 11:56:09 (4 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Shopee (SHOPEE-SG) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Sheng Siong orders are failing
Started 21 Oct 2025 12:14:47 (5 days ago), resolved 22 Oct 2025 09:24:09 (4 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Sheng Siong (SHENGS-SG) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Microsoft Xbox GamePass PC 3M ESD NO orders are failing
Started 20 Oct 2025 21:20:14 (6 days ago), resolved 22 Oct 2025 08:41:29 (4 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Microsoft Xbox GamePass PC 3M ESD NO (MSGP3-NO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Microsoft Xbox Game Pass Core 12M ESD NO orders are failing
Started 20 Oct 2025 15:14:25 (6 days ago), resolved 22 Oct 2025 08:39:19 (4 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Microsoft Xbox Game Pass Core 12M ESD NO (MSGC12-NO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Myer AU orders are failing
Started 22 Oct 2025 00:38:02 (4 days ago), resolved 22 Oct 2025 06:20:22 (4 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Myer AU (MYER-AU) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Boots UK orders are failing
Started 21 Oct 2025 19:19:24 (5 days ago), resolved 21 Oct 2025 20:48:51 (5 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Boots UK (BOOTS-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Nando's UK orders are failing
Started 21 Oct 2025 08:32:11 (5 days ago), resolved 21 Oct 2025 20:44:48 (5 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Nando's UK (NANDO-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Roblox NO orders are failing
Started 13 Oct 2025 13:21:25 (13 days ago), resolved 21 Oct 2025 12:53:59 (5 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Roblox NO (ROBLOX-NO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Myer AU orders are failing
Started 19 Oct 2025 01:34:39 (7 days ago), resolved 21 Oct 2025 11:55:03 (5 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Myer AU (MYER-AU) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

SuperValu IE orders are failing
Started 28 Aug 2025 11:40:54 (2 months ago), resolved 21 Oct 2025 09:28:21 (5 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of SuperValu IE (SUP-IE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Nando's UK orders are failing
Started 16 Oct 2025 18:57:45 (10 days ago), resolved 21 Oct 2025 08:27:36 (5 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Nando's UK (NANDO-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Microsoft Xbox Game Pass Core 6M ESD NO orders are failing
Started 20 Oct 2025 17:39:18 (6 days ago), resolved 21 Oct 2025 01:04:41 (5 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Microsoft Xbox Game Pass Core 6M ESD NO (MSGC6-NO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Nintendo Switch 3M MX orders are failing
Started 21 Oct 2025 00:54:29 (5 days ago), resolved 21 Oct 2025 00:54:29 (5 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Nintendo Switch 3M MX (NINTS-MX) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

PONTO BR orders are failing
Started 20 Oct 2025 22:41:27 (5 days ago), resolved 20 Oct 2025 23:58:49 (5 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of PONTO BR (PON-BR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Microsoft Xbox Game Pass Ult 1M ESD NO orders are failing
Started 20 Oct 2025 16:16:48 (6 days ago), resolved 20 Oct 2025 23:15:44 (5 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Microsoft Xbox Game Pass Ult 1M ESD NO (MSGU1-NO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Microsoft Xbox Game Pass Ult 3M ESD NO orders are failing
Started 20 Oct 2025 18:58:42 (6 days ago), resolved 20 Oct 2025 23:11:14 (5 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Microsoft Xbox Game Pass Ult 3M ESD NO (MSGU3-NO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Nando's Gesture of Goodwill - Customer UK orders are failing
Started 20 Oct 2025 15:08:14 (6 days ago), resolved 20 Oct 2025 15:08:14 (6 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Nando's Gesture of Goodwill - Customer UK (NANDOS-GW-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Selfridges UK orders are failing
Started 20 Oct 2025 11:17:54 (6 days ago), resolved 20 Oct 2025 13:09:36 (6 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Selfridges UK (SLFRDG-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Ticketac FR orders are failing
Started 1 Oct 2025 19:52:07 (25 days ago), resolved 20 Oct 2025 11:33:31 (6 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Ticketac FR (TICTAC-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Amazon MX orders are failing
Started 20 Oct 2025 08:34:27 (6 days ago), resolved 20 Oct 2025 10:39:50 (6 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Amazon MX (AMZ-MX) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Amazon US orders are failing
Started 20 Oct 2025 09:09:03 (6 days ago), resolved 20 Oct 2025 10:29:16 (6 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Amazon US (AMZ-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Sainsbury's UK orders are failing
Started 19 Oct 2025 17:07:07 (7 days ago), resolved 19 Oct 2025 19:04:52 (7 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Sainsbury's UK (SAINS-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

John Lewis & Partners UK orders are failing
Started 19 Oct 2025 15:49:37 (7 days ago), resolved 19 Oct 2025 19:04:30 (7 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of John Lewis & Partners UK (JLSEG-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Argos UK orders are failing
Started 19 Oct 2025 16:30:02 (7 days ago), resolved 19 Oct 2025 18:54:47 (7 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Argos UK (ARGOS-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

B&Q UK orders are failing
Started 19 Oct 2025 17:01:05 (7 days ago), resolved 19 Oct 2025 18:20:02 (7 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of B&Q UK (BAQ-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

IKEA UK orders are failing
Started 19 Oct 2025 16:36:44 (7 days ago), resolved 19 Oct 2025 18:20:01 (7 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of IKEA UK (IKEA-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Steam PL orders are failing
Started 17 Oct 2025 16:24:00 (9 days ago), resolved 19 Oct 2025 15:22:23 (7 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Steam PL (STEAM-PL) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

CASASBAHIA.COM BR orders are failing
Started 17 Oct 2025 00:16:06 (9 days ago), resolved 19 Oct 2025 14:35:42 (7 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of CASASBAHIA.COM BR (CSBH-BR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Just Eat UK orders are failing
Started 19 Oct 2025 09:37:03 (7 days ago), resolved 19 Oct 2025 11:34:28 (7 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of Just Eat UK (JEAT-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

PlayStation UK orders are failing
Started 19 Oct 2025 09:44:24 (7 days ago), resolved 19 Oct 2025 11:33:23 (7 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of PlayStation UK (PLAYS-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

National Garden UK orders are failing
Started 19 Oct 2025 09:59:16 (7 days ago), resolved 19 Oct 2025 11:29:42 (7 days ago)
Minor Incident
Resolved
Gift Processing

We are currently investigating an issue causing some orders of National Garden UK (NATGAR-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Runa Outage Survival Guide

A step-by-step guide to help you survive a Runa outage
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    Runa Components

    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now

    Runa API

    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now

    Runa Web App

    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now

    Runa Connect API

    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now

    Runa Gift Processing

    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Myer AU orders are failing
    Started 22 Oct 2025 00:38:02 (4 days ago), resolved 22 Oct 2025 06:20:22 (4 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Myer AU (MYER-AU) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Nando's UK orders are failing
    Started 16 Oct 2025 18:57:45 (10 days ago), resolved 21 Oct 2025 08:27:36 (5 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Nando's UK (NANDO-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Microsoft Xbox Game Pass Core 6M ESD NO orders are failing
    Started 20 Oct 2025 17:39:18 (6 days ago), resolved 21 Oct 2025 01:04:41 (5 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Microsoft Xbox Game Pass Core 6M ESD NO (MSGC6-NO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    KAUFLAND CZ orders are failing
    Started 22 Oct 2025 13:31:43 (4 days ago), resolved 23 Oct 2025 18:04:03 (3 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of KAUFLAND CZ (KFLND-CZ) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Selfridges UK orders are failing
    Started 20 Oct 2025 11:17:54 (6 days ago), resolved 20 Oct 2025 13:09:36 (6 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Selfridges UK (SLFRDG-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Microsoft Xbox Game Pass Ult 3M ESD NO orders are failing
    Started 20 Oct 2025 18:58:42 (6 days ago), resolved 20 Oct 2025 23:11:14 (5 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Microsoft Xbox Game Pass Ult 3M ESD NO (MSGU3-NO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    PONTO BR orders are failing
    Started 20 Oct 2025 22:41:27 (5 days ago), resolved 20 Oct 2025 23:58:49 (5 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of PONTO BR (PON-BR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Trip & Co FR orders are failing
    Started 22 Oct 2025 07:54:07 (4 days ago), still ongoing
    Minor Incident
    Investigating
    Gift Processing

    We are currently investigating an issue causing some orders of Trip & Co FR (TRPCO-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Sheng Siong orders are failing
    Started 21 Oct 2025 12:14:47 (5 days ago), resolved 22 Oct 2025 09:24:09 (4 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Sheng Siong (SHENGS-SG) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Microsoft Xbox Game Pass Core 12M ESD NO orders are failing
    Started 20 Oct 2025 15:14:25 (6 days ago), resolved 22 Oct 2025 08:39:19 (4 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Microsoft Xbox Game Pass Core 12M ESD NO (MSGC12-NO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Nando's UK orders are failing
    Started 21 Oct 2025 08:32:11 (5 days ago), resolved 21 Oct 2025 20:44:48 (5 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Nando's UK (NANDO-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    SuperValu IE orders are failing
    Started 28 Aug 2025 11:40:54 (2 months ago), resolved 21 Oct 2025 09:28:21 (5 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of SuperValu IE (SUP-IE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Amazon MX orders are failing
    Started 20 Oct 2025 08:34:27 (6 days ago), resolved 20 Oct 2025 10:39:50 (6 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Amazon MX (AMZ-MX) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Amazon US orders are failing
    Started 20 Oct 2025 09:09:03 (6 days ago), resolved 20 Oct 2025 10:29:16 (6 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Amazon US (AMZ-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Ticketac FR orders are failing
    Started 1 Oct 2025 19:52:07 (25 days ago), resolved 20 Oct 2025 11:33:31 (6 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Ticketac FR (TICTAC-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Roblox NO orders are failing
    Started 13 Oct 2025 13:21:25 (13 days ago), resolved 21 Oct 2025 12:53:59 (5 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Roblox NO (ROBLOX-NO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Shopee orders are failing
    Started 18 Oct 2025 02:47:16 (8 days ago), resolved 22 Oct 2025 11:56:09 (4 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Shopee (SHOPEE-SG) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Boots UK orders are failing
    Started 21 Oct 2025 19:19:24 (5 days ago), resolved 21 Oct 2025 20:48:51 (5 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Boots UK (BOOTS-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Myer AU orders are failing
    Started 19 Oct 2025 01:34:39 (7 days ago), resolved 21 Oct 2025 11:55:03 (5 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Myer AU (MYER-AU) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    TANGS orders are failing
    Started 19 Oct 2025 05:55:31 (7 days ago), resolved 22 Oct 2025 11:56:22 (4 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of TANGS (TANGS-SG) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Thalia AT orders are failing
    Started 19 Oct 2025 07:06:14 (7 days ago), resolved 22 Oct 2025 15:14:13 (4 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Thalia AT (THALIA-AT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    PlayStation UK orders are failing
    Started 19 Oct 2025 09:44:24 (7 days ago), resolved 19 Oct 2025 11:33:23 (7 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of PlayStation UK (PLAYS-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Just Eat UK orders are failing
    Started 19 Oct 2025 09:37:03 (7 days ago), resolved 19 Oct 2025 11:34:28 (7 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Just Eat UK (JEAT-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    National Garden UK orders are failing
    Started 19 Oct 2025 09:59:16 (7 days ago), resolved 19 Oct 2025 11:29:42 (7 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of National Garden UK (NATGAR-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Steam PL orders are failing
    Started 17 Oct 2025 16:24:00 (9 days ago), resolved 19 Oct 2025 15:22:23 (7 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Steam PL (STEAM-PL) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    John Lewis & Partners UK orders are failing
    Started 19 Oct 2025 15:49:37 (7 days ago), resolved 19 Oct 2025 19:04:30 (7 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of John Lewis & Partners UK (JLSEG-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Argos UK orders are failing
    Started 19 Oct 2025 16:30:02 (7 days ago), resolved 19 Oct 2025 18:54:47 (7 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Argos UK (ARGOS-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    B&Q UK orders are failing
    Started 19 Oct 2025 17:01:05 (7 days ago), resolved 19 Oct 2025 18:20:02 (7 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of B&Q UK (BAQ-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    IKEA UK orders are failing
    Started 19 Oct 2025 16:36:44 (7 days ago), resolved 19 Oct 2025 18:20:01 (7 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of IKEA UK (IKEA-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Sainsbury's UK orders are failing
    Started 19 Oct 2025 17:07:07 (7 days ago), resolved 19 Oct 2025 19:04:52 (7 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Sainsbury's UK (SAINS-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    EB Games AU orders are failing
    Started 15 Oct 2025 18:27:16 (11 days ago), resolved 23 Oct 2025 00:16:01 (3 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of EB Games AU (EBGMS-AU) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Apple - DE orders are failing
    Started 23 Oct 2025 07:01:40 (3 days ago), resolved 23 Oct 2025 07:15:55 (3 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Apple - DE (APPLEC-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    MANGO PL orders are failing
    Started 23 Oct 2025 07:01:06 (3 days ago), resolved 23 Oct 2025 07:15:54 (3 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of MANGO PL (MANGO-PL) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    MANGO FR orders are failing
    Started 23 Oct 2025 07:01:24 (3 days ago), resolved 23 Oct 2025 13:29:38 (3 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of MANGO FR (MANGO-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    MediaMarkt BE orders are failing
    Started 23 Oct 2025 07:01:03 (3 days ago), resolved 23 Oct 2025 08:14:55 (3 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of MediaMarkt BE (MMKT-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Von Diamonds US orders are failing
    Started 23 Oct 2025 07:01:33 (3 days ago), resolved 24 Oct 2025 14:55:40 (2 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Von Diamonds US (VONDMD-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Apple - FR orders are failing
    Started 23 Oct 2025 07:00:56 (3 days ago), resolved 23 Oct 2025 07:10:58 (3 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Apple - FR (APPLEC-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    CASASBAHIA.COM BR orders are failing
    Started 17 Oct 2025 00:16:06 (9 days ago), resolved 19 Oct 2025 14:35:42 (7 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of CASASBAHIA.COM BR (CSBH-BR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Microsoft Xbox Game Pass Ult 1M ESD NO orders are failing
    Started 20 Oct 2025 16:16:48 (6 days ago), resolved 20 Oct 2025 23:15:44 (5 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Microsoft Xbox Game Pass Ult 1M ESD NO (MSGU1-NO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Microsoft Xbox GamePass PC 3M ESD NO orders are failing
    Started 20 Oct 2025 21:20:14 (6 days ago), resolved 22 Oct 2025 08:41:29 (4 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Microsoft Xbox GamePass PC 3M ESD NO (MSGP3-NO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    ALZA.CZ orders are failing
    Started 22 Oct 2025 11:32:25 (4 days ago), resolved 24 Oct 2025 00:45:55 (2 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of ALZA.CZ (ALZA-CZ) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    John Lewis & Partners UK orders are failing
    Started 22 Oct 2025 19:27:55 (4 days ago), resolved 22 Oct 2025 23:03:26 (3 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of John Lewis & Partners UK (JLSEG-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Dehner DE orders are failing
    Started 23 Oct 2025 14:32:15 (3 days ago), resolved 23 Oct 2025 16:19:50 (3 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Dehner DE (DHNER-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Apple SE orders are failing
    Started 20 Oct 2025 17:34:48 (6 days ago), resolved 23 Oct 2025 23:22:39 (2 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Apple SE (APPLE-SE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Biedronka PL orders are failing
    Started 23 Oct 2025 20:45:09 (3 days ago), resolved 25 Oct 2025 07:07:38 (1 day ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Biedronka PL (BIEDR-PL) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Biedronka PL orders are failing
    Started 23 Oct 2025 20:45:09 (3 days ago), resolved 25 Oct 2025 07:07:38 (1 day ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Biedronka PL (BIEDR-PL) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Home Depot US orders are failing
    Started 24 Oct 2025 02:42:59 (2 days ago), resolved 24 Oct 2025 12:21:25 (2 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Home Depot US (DEPOT-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Amazon Prime - 12 Months IN orders are failing
    Started 24 Oct 2025 10:13:27 (2 days ago), resolved 24 Oct 2025 14:52:43 (2 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Amazon Prime - 12 Months IN (AMPR-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Amazon Fresh Voucher IN orders are failing
    Started 24 Oct 2025 10:14:06 (2 days ago), resolved 24 Oct 2025 11:15:27 (2 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Amazon Fresh Voucher IN (AMZF-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Amazon Pay orders are failing
    Started 24 Oct 2025 10:14:20 (2 days ago), resolved 24 Oct 2025 11:15:11 (2 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Amazon Pay (AMZ-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Amazon Prime Lite Edition - IN orders are failing
    Started 24 Oct 2025 10:13:06 (2 days ago), resolved 24 Oct 2025 14:52:35 (2 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Amazon Prime Lite Edition - IN (AMPL-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Amazon Prime - 3 Months IN orders are failing
    Started 24 Oct 2025 10:12:50 (2 days ago), resolved 24 Oct 2025 14:52:28 (2 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Amazon Prime - 3 Months IN (AM3M-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Amazon Shopping Voucher orders are failing
    Started 24 Oct 2025 10:14:34 (2 days ago), resolved 24 Oct 2025 11:17:42 (2 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Amazon Shopping Voucher (AMZSHP-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Amazon Prime Shopping Edition - IN orders are failing
    Started 24 Oct 2025 10:13:43 (2 days ago), resolved 24 Oct 2025 11:14:53 (2 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Amazon Prime Shopping Edition - IN (AMPS-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Amazon Shopping Voucher orders are failing
    Started 24 Oct 2025 11:21:16 (2 days ago), resolved 24 Oct 2025 14:53:00 (2 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Amazon Shopping Voucher (AMZSHP-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Lifestyle Offline IN orders are failing
    Started 24 Oct 2025 14:00:24 (2 days ago), still ongoing
    Minor Incident
    Investigating
    Gift Processing

    We are currently investigating an issue causing some orders of Lifestyle Offline IN (LIVEOF-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Amazon Pay orders are failing
    Started 24 Oct 2025 11:21:03 (2 days ago), resolved 24 Oct 2025 14:52:53 (2 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Amazon Pay (AMZ-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Amazon Pay orders are failing
    Started 24 Oct 2025 14:59:07 (2 days ago), still ongoing
    Minor Incident
    Investigating
    Gift Processing

    We are currently investigating an issue causing some orders of Amazon Pay (AMZ-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Amazon Shopping Voucher orders are failing
    Started 24 Oct 2025 15:40:32 (2 days ago), still ongoing
    Minor Incident
    Investigating
    Gift Processing

    We are currently investigating an issue causing some orders of Amazon Shopping Voucher (AMZSHP-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Amazon Fresh Voucher IN orders are failing
    Started 24 Oct 2025 16:05:13 (2 days ago), still ongoing
    Minor Incident
    Investigating
    Gift Processing

    We are currently investigating an issue causing some orders of Amazon Fresh Voucher IN (AMZF-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Amazon Prime Shopping Edition - IN orders are failing
    Started 24 Oct 2025 16:04:34 (2 days ago), still ongoing
    Minor Incident
    Investigating
    Gift Processing

    We are currently investigating an issue causing some orders of Amazon Prime Shopping Edition - IN (AMPS-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Amazon Prime - 12 Months IN orders are failing
    Started 24 Oct 2025 16:04:04 (2 days ago), still ongoing
    Minor Incident
    Investigating
    Gift Processing

    We are currently investigating an issue causing some orders of Amazon Prime - 12 Months IN (AMPR-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Amazon Prime Lite Edition - IN orders are failing
    Started 24 Oct 2025 16:03:35 (2 days ago), still ongoing
    Minor Incident
    Investigating
    Gift Processing

    We are currently investigating an issue causing some orders of Amazon Prime Lite Edition - IN (AMPL-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Amazon Prime - 3 Months IN orders are failing
    Started 24 Oct 2025 15:59:26 (2 days ago), still ongoing
    Minor Incident
    Investigating
    Gift Processing

    We are currently investigating an issue causing some orders of Amazon Prime - 3 Months IN (AM3M-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Nando's Gesture of Goodwill - Customer UK orders are failing
    Started 20 Oct 2025 15:08:14 (6 days ago), resolved 20 Oct 2025 15:08:14 (6 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Nando's Gesture of Goodwill - Customer UK (NANDOS-GW-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Nintendo Switch 3M MX orders are failing
    Started 21 Oct 2025 00:54:29 (5 days ago), resolved 21 Oct 2025 00:54:29 (5 days ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Nintendo Switch 3M MX (NINTS-MX) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Microsoft Xbox Game Pass Core 12M ESD NO orders are failing
    Started 24 Oct 2025 17:34:00 (2 days ago), resolved 25 Oct 2025 08:12:12 (1 day ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Microsoft Xbox Game Pass Core 12M ESD NO (MSGC12-NO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Microsoft Xbox Game Pass Ult 1M ESD NO orders are failing
    Started 24 Oct 2025 18:54:58 (2 days ago), resolved 24 Oct 2025 23:17:03 (1 day ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Microsoft Xbox Game Pass Ult 1M ESD NO (MSGU1-NO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Microsoft Xbox Game Pass Core 3M ESD NO orders are failing
    Started 24 Oct 2025 18:59:02 (2 days ago), resolved 25 Oct 2025 01:00:58 (1 day ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Microsoft Xbox Game Pass Core 3M ESD NO (MSGC3-NO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Microsoft Xbox Game Pass Core 6M ESD NO orders are failing
    Started 24 Oct 2025 21:08:58 (2 days ago), still ongoing
    Minor Incident
    Investigating
    Gift Processing

    We are currently investigating an issue causing some orders of Microsoft Xbox Game Pass Core 6M ESD NO (MSGC6-NO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Ultimate Dining Card CA orders are failing
    Started 22 Oct 2025 14:02:42 (4 days ago), resolved 24 Oct 2025 22:57:25 (1 day ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Ultimate Dining Card CA (UDC-CA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Apple NO orders are failing
    Started 25 Oct 2025 20:48:20 (13 hours ago), resolved 25 Oct 2025 23:16:46 (11 hours ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Apple NO (APPLE-NO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

    Myer AU orders are failing
    Started 22 Oct 2025 07:18:39 (4 days ago), resolved 26 Oct 2025 03:07:07 (7 hours ago)
    Minor Incident
    Resolved
    Gift Processing

    We are currently investigating an issue causing some orders of Myer AU (MYER-AU) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

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