TaxCaddy status is Operational

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TaxCaddy Outage Survival Guide

A step-by-step guide to help you survive a TaxCaddy outage
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    TaxCaddy Components

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    TaxCaddy Browser-based Portal

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    TaxCaddy App for iOS

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    TaxCaddy App for Android

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    TaxCaddy Email Notifications

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    TaxCaddy Two-Factor Authentication

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    TaxCaddy Tax Pro Dashboard

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    TaxCaddy Third Party Services

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    Zendesk (TaxCaddy Support Ticketing System and Help Center)
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    TaxCaddy Alternatives

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    Countingup 🏦 Account transfers

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    📥 Inbound account transfers
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    BlackLine Financial Close - Sandbox

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    SB US2
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    Exact System Exact Online

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    Exact Online – De Volksbank has stopped supporting MT940 file format for manual import bank statements (NL)
    Started 5 Jul 2024 13:12:38 (3 months ago), still ongoing
    Incident without Impact
    Investigating
    Exact Online

    De Volksbank (SNS, ASN and RegioBank) has stopped supporting the MT940 file format for downloading transactions. From now on, transactions from these banks can only be downloaded in CAMT.053 format. The import of CAMT.053 files is not supported in Exact Online and it is therefore not possible to import bank transactions manually.

    To keep the transactions up to date in Exact Online, as an alternative you can create an Exact PSD2-koppeling (more information and a step-by-step plan can be found in our support portal). With the Exact PSD2 connection, your transactions are automatically retrieved four times a day.

    Currently we are investigating the situation. Further updates will be shared via this page. The next update can be expected on Friday July 12th at the latest. Our apologies for the inconvenience.

    Exact System Exact SRXP

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    Exact SRXP - Datafeed Disruption ICS
    Started 10 Sep 2024 13:35:22 (8 days ago), still ongoing
    Minor Incident
    Investigating
    Exact SRXP

    ICS has been experiencing a disruption in sending transaction data from business Mastercard credit cards since August 27, 2024. As a result, the transaction data from your Mastercard credit cards has not been delivered to SRXP, or has been partially delivered. ICS is working hard to solve the issue. We will update this page as soon as new information becomes available. Our apologies for the inconvenience.

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