Toast System status is Operational

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Toast System Order Processing / KDS

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Toast System Toast POS app

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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

No active incidents

Recently Resolved Incidents

11/24 - Customer Look-up Issue
Started 24 Nov 2025 16:56:27 (3 days ago), resolved 24 Nov 2025 17:38:38 (3 days ago)
Minor Incident
Resolved
Order Processing / KDS
Toast POS app

We are currently aware of an issue with the Customer Look-up Tool on devices where it is stating "Customer Look-up is unavailable while offline" erroneously. This may affect adding guests via the tool to orders, setting up Delivery orders over the phone, as well as prevent adding Loyalty accounts to the orders.

Toast System Outage Survival Guide

A step-by-step guide to help you survive a Toast System outage
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    Toast System Components

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    Toast System Order Processing / KDS

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    11/24 - Customer Look-up Issue
    Started 24 Nov 2025 16:56:27 (3 days ago), resolved 24 Nov 2025 17:38:38 (3 days ago)
    Minor Incident
    Resolved
    Order Processing / KDS
    Toast POS app

    We are currently aware of an issue with the Customer Look-up Tool on devices where it is stating "Customer Look-up is unavailable while offline" erroneously. This may affect adding guests via the tool to orders, setting up Delivery orders over the phone, as well as prevent adding Loyalty accounts to the orders.

    Toast System Card Processing

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    Toast System Toast POS app

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    11/24 - Customer Look-up Issue
    Started 24 Nov 2025 16:56:27 (3 days ago), resolved 24 Nov 2025 17:38:38 (3 days ago)
    Minor Incident
    Resolved
    Order Processing / KDS
    Toast POS app

    We are currently aware of an issue with the Customer Look-up Tool on devices where it is stating "Customer Look-up is unavailable while offline" erroneously. This may affect adding guests via the tool to orders, setting up Delivery orders over the phone, as well as prevent adding Loyalty accounts to the orders.

    Toast System POS Web application

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    Toast System Restaurant Reporting

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    Toast System Deposits

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    Toast System Payroll Web application

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    Toast System Payroll Processing

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    Toast System Online Ordering

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    Toast System Mobile Dining Solutions (MDS)

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    Toast System xtraCHEF

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    Toast System Sling by Toast Scheduling

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    Toast System Customer Care Phone Line

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