Encoded Status
Real-time updates of Encoded issues and outages
Encoded status is Operational
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Encoded Components
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Encoded Head Office
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Service Desk
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Telephone
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HQ Data Centre
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Encoded Statuspage
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Encoded Data Centre
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Encoded Payment Gateways
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Adyen
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Cardstream
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Cashflows
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DNA Payments
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Truevo
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Smartpay
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Worldpay
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Encoded Telephony
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Encoded IVR
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Encoded Web
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Virtual Terminal
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Customer E-Com
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PayByLink
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Encoded Web Modules
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Encoded Portal
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Hosted Payment Pages
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3D Secure
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Encoded API
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Gateway API
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Assisted Payments API
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Encoded Services
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SMS
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Text-To-Speech
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Speech Recognition
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Database
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Encoded Reporting
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SFTP
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Importing
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Exporting
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Mastercard
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Cardstream
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Cashflows
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Truevo
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Encoded UAT/SIT
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Web services
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IVR
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Encoded Web Modules
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Encoded Alternatives
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Concardis (Payworks)
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Elavon Settlement File disruption
Started 17 Jan 2025 11:49:41 (18 hours ago), still ongoing
Minor Incident
Identified
Concardis (Payworks)
Elavon (Payworks)
Cybersource is aware of an issue that is currently affecting settlement files for Elavon.
We are working with Elavon to investigate the cause and working urgently to resolve the issue.
Impact: Customers may experience funding settlement issues.
Reported Start Time: 16 January 2025 18:26 GMT
Next Update: As current status changes
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Incident #: TBD
Cybersource Settlement/Batching
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CardinalCommerce VCAS Issuer Services
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CardinalCommerce The Real-time Data Exchange (RDX)
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