Payrexx status is Operational

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Payment Adapters
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Active Incidents

No active incidents

Recently Resolved Incidents

Degraded Performance: External PSP Payments (Resolved)
Started 14 Oct 2025 13:00:00 (2 days ago), resolved 14 Oct 2025 13:00:00 (2 days ago)
Incident without Impact
Resolved
Payment Adapters

Resolved: We experienced a period of degraded performance affecting our PSP Adapter (External) payments for Payrexx white-label platforms.

Following a patch release, this component began failing to process payments correctly.

The issue started at 11:34 UTC and was detected by our team after approximately 15 minutes. We immediately implemented and deployed a fix, which successfully restored full functionality by 12:33 UTC.

All affected services are now operating normally. We apologize for the disruption and are conducting an internal review to prevent recurrence.

Payrexx Outage Survival Guide

A step-by-step guide to help you survive a Payrexx outage
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    Payrexx Components

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    Payrexx Websites

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    Website (www.payrexx.com)
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    Apply (signup.payrexx.com)
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    Payrexx Helpdesk

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    Support Platform (support.payrexx.com)
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    Payrexx Payment Platform

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    Payrexx Payment
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    Payment Adapters
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    Degraded Performance: External PSP Payments (Resolved)
    Started 14 Oct 2025 13:00:00 (2 days ago), resolved 14 Oct 2025 13:00:00 (2 days ago)
    Incident without Impact
    Resolved
    Payment Adapters

    Resolved: We experienced a period of degraded performance affecting our PSP Adapter (External) payments for Payrexx white-label platforms.

    Following a patch release, this component began failing to process payments correctly.

    The issue started at 11:34 UTC and was detected by our team after approximately 15 minutes. We immediately implemented and deployed a fix, which successfully restored full functionality by 12:33 UTC.

    All affected services are now operating normally. We apologize for the disruption and are conducting an internal review to prevent recurrence.

    Servers
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    Databases
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    Merchant Backend
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    API
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    Backoffice Dashboard
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