Wave Status

Identified: We are currently working through a larger volume of payroll support requests. While we are working on answering those, we have also created this guide to assist you with some issues you might experience in the meantime: https://support.waveapps.com/hc/en-us/articles/39407501814036-Payroll-troubleshooting-guide We appreciate your patience.

Identified: We are currently working through a larger volume of support requests regarding payroll issues, and we are resolving these issues at the earliest opportunity. As a result, chat hours may be reduced in the coming week so we can get back to our customers. We appreciate your patience.

Identified: We are continuing to work on a fix for this issue.

Identified: We are currently working through a larger volume of support requests regarding payroll issues, and we are resolving these issues at the earliest opportunity. As a result, chat hours may be reduced in the coming week so we can get back to our customers. We appreciate your patience.

Resolved: This incident has been resolved. We apologize for the interruption today.

Identified: We have identified an issue that is causing inaccurate reports for some business owners in Wave. We are working on a solution and apologize for the technical interruption.

Resolved: The issue has been resolved, and the impacted reports should be loading as expected. Thank you for your patience in this matter.

Identified: We have identified the issue that is causing inaccurate reports for some business owners in Wave, and we are continuing to implement a solution to those impacted. We are sorry for the errors and will share an update as soon as possible.

Identified: We have identified an issue that is causing inaccurate reports for some business owners in Wave. We are working on a solution and apologize for the technical interruption.