Wave status is Operational

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Wave Web Application

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Wave Accounting

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Wave Invoicing

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Wave Payroll

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Active Incidents

Working through larger support volumes
Started 19 Jun 2025 21:06:48 (4 months ago), still ongoing
Major Incident
Identified
Payroll

We are currently working through a larger volume of support requests regarding payroll issues, and we are resolving these issues at the earliest opportunity. As a result, chat hours may be reduced in the coming week so we can get back to our customers. We appreciate your patience.

Recently Resolved Incidents

Reported errors in Wave
Started 27 Oct 2025 14:04:15 (1 day ago), resolved 27 Oct 2025 14:47:07 (1 day ago)
Minor Incident
Resolved
Accounting
Invoicing
Payroll

We are currently investigating reported errors within Wave when accessing various pages. We apologize for any inconvenience and further updates will follow.

3rd-party incident impacting chatbot
Started 24 Oct 2025 14:38:09 (4 days ago), resolved 24 Oct 2025 15:24:09 (4 days ago)
Minor Incident
Resolved
Web Application

A third-party vendor is experiencing a disruption that is currently impacting your ability to use the in-app chatbot and overall Support experience. We are standing by for updates.

Wave Outage Survival Guide

A step-by-step guide to help you survive a Wave outage
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    Wave Components

    Tue 21
    Wed 22
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    Fri 24
    Sat 25
    Sun 26
    Mon 27
    now

    Wave Web Application

    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    Sun 26
    Mon 27
    now
    3rd-party incident impacting chatbot
    Started 24 Oct 2025 14:38:09 (4 days ago), resolved 24 Oct 2025 15:24:09 (4 days ago)
    Minor Incident
    Resolved
    Web Application

    A third-party vendor is experiencing a disruption that is currently impacting your ability to use the in-app chatbot and overall Support experience. We are standing by for updates.

    Wave Accounting

    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    Sun 26
    Mon 27
    now
    Reported errors in Wave
    Started 27 Oct 2025 14:04:15 (1 day ago), resolved 27 Oct 2025 14:47:07 (1 day ago)
    Minor Incident
    Resolved
    Accounting
    Invoicing
    Payroll

    We are currently investigating reported errors within Wave when accessing various pages. We apologize for any inconvenience and further updates will follow.

    Wave Invoicing

    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    Sun 26
    Mon 27
    now
    Reported errors in Wave
    Started 27 Oct 2025 14:04:15 (1 day ago), resolved 27 Oct 2025 14:47:07 (1 day ago)
    Minor Incident
    Resolved
    Accounting
    Invoicing
    Payroll

    We are currently investigating reported errors within Wave when accessing various pages. We apologize for any inconvenience and further updates will follow.

    Wave Payments

    Tue 21
    Wed 22
    Thu 23
    Fri 24
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    Sun 26
    Mon 27
    now

    Wave Payroll

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    Mon 27
    now
    Working through larger support volumes
    Started 19 Jun 2025 21:06:48 (4 months ago), still ongoing
    Major Incident
    Identified
    Payroll

    We are currently working through a larger volume of support requests regarding payroll issues, and we are resolving these issues at the earliest opportunity. As a result, chat hours may be reduced in the coming week so we can get back to our customers. We appreciate your patience.

    Reported errors in Wave
    Started 27 Oct 2025 14:04:15 (1 day ago), resolved 27 Oct 2025 14:47:07 (1 day ago)
    Minor Incident
    Resolved
    Accounting
    Invoicing
    Payroll

    We are currently investigating reported errors within Wave when accessing various pages. We apologize for any inconvenience and further updates will follow.

    Wave Receipts Processing

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    Wave Mobile Application

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