Wave Status
Real-time updates of Wave issues and outages
Wave status is Operational
Wave Web Application
Wave Payments
Active Incidents
No active incidents
Recently Resolved Incidents
We are currently investigating an issue that may lead to login errors for some users.
We are currently investigating an issue that is blocking some customers from saving their details as part of the Payments Set-Up process.
We are currently investigating an issue that may impact some businesses' ability to process payments online through Wave. More updates will be provided when available.
Wave Outage Survival Guide
Wave Components
Wave Web Application
We are currently investigating an issue that may lead to login errors for some users.
Wave Accounting
Wave Invoicing
Wave Payments
We are currently investigating an issue that is blocking some customers from saving their details as part of the Payments Set-Up process.
We are currently investigating an issue that may impact some businesses' ability to process payments online through Wave. More updates will be provided when available.
Wave Payroll
Wave Receipts Processing
Wave Alternatives
United States
We are closely monitoring the inclement weather impacting central and eastern US. Be aware as the storm progresses you may experience delays in getting assistance. We apologize for inconvenience.
We are closely monitoring the inclement weather impacting central and eastern US. Be aware as the storm progresses you may experience delays in getting assistance. We apologize for the inconvenience.
United States
We are closely monitoring the inclement weather impacting central and eastern US. Be aware as the storm progresses you may experience delays in getting assistance. We apologize for inconvenience.
We are closely monitoring the inclement weather impacting central and eastern US. Be aware as the storm progresses you may experience delays in getting assistance. We apologize for the inconvenience.
SB US2
Blackline will be conducting a sequential restart of our Sandbox web servers. There is no expected service interruption, however users sessions may expire and will be able to immediately login.
SB EU1
Blackline will be conducting a sequential restart of our Sandbox web servers. There is no expected service interruption, however users sessions may expire and will be able to immediately login.
Exact System Exact Online
De Volksbank (SNS, ASN and RegioBank) has stopped supporting the MT940 file format for downloading transactions. From now on, transactions from these banks can only be downloaded in CAMT.053 format. The import of CAMT.053 files is not supported in Exact Online and it is therefore not possible to import bank transactions manually.
To keep the transactions up to date in Exact Online, as an alternative you can create an Exact PSD2-koppeling (more information and a step-by-step plan can be found in our support portal). With the Exact PSD2 connection, your transactions are automatically retrieved four times a day.
Currently we are investigating the situation. Further updates will be shared via this page. The next update can be expected on Friday July 12th at the latest. Our apologies for the inconvenience.
You may experience that you cannot adjust the column size appropriately when using our new design and that fields remain larger then desired. As a result you may need to scroll horizontally. We are investigating this issue. This page will be updated as soon as more information is available. Our apologies for the inconvenience.
You may receive an error message which states 'The data you are requesting cannot be found or you do not have sufficient rights to perform this operation' when clicking on 'Close' after you approve an invoice through the menupath 'Activities'. Please note that the invoice is approved regardless of the displayed error message. We are investigating this issue. This page will be updated as soon as more information is available. Our apologies for the inconvenience.
Exact System Exact Online Premium
You may experience performance issues in Exact Online Premium through various menu paths. We are investigating this issue. This page will be updated as soon as more information is available. Our apologies for the inconvenience.
You may experience that you cannot adjust the column size appropriately when using our new design and that fields remain larger then desired. As a result you may need to scroll horizontally. We are investigating this issue. This page will be updated as soon as more information is available. Our apologies for the inconvenience.
You may receive an error message which states 'The data you are requesting cannot be found or you do not have sufficient rights to perform this operation' when clicking on 'Close' after you approve an invoice through the menupath 'Activities'. Please note that the invoice is approved regardless of the displayed error message. We are investigating this issue. This page will be updated as soon as more information is available. Our apologies for the inconvenience.
