Snowflake Status

Resolved: Current status: We've implemented the fix for this issue and monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community or the Support page in Snowsight.

Customer experience: Customers hosted in the specified region may have experienced delays when executing scheduled or manual tasks. Affected users may have seen tasks run slower than expected or fail.

Impact start time: 21:45 UTC November 12, 2026 Impact end time: 23:02 UTC November 12, 2026

Preliminary root cause: A subset of infrastructure responsible for task execution exhausted its resources, causing delays in task execution in the affected region.

A root cause analysis (RCA) will be conducted and a summary will be made available within 5 business days.

Monitoring: Current status: Task execution latency has returned to pre-incident levels. We've increased the compute resources available to the affected systems as part of the mitigation, and we'll continue to monitor the environment until we're confident all services are functioning properly.

Customer experience: Customers hosted in the specified region may have experienced delays when executing scheduled or manual tasks. Affected users may have seen tasks run slower than expected or fail.

Impact start time: 21:45 UTC November 12, 2026 Impact end time: 23:02 UTC November 12, 2026

Preliminary root cause: A subset of infrastructure responsible for task execution exhausted its resources, causing delays in task execution in the affected region.

Investigating: Current status: We're investigating an issue with Snowflake Data Cloud. We'll provide an update within 1 hour.

Customer experience: Customers hosted in the specified region may experience delays when executing scheduled or manual tasks. Affected users may see tasks run slower than expected or fail.

ETA: An ETA is not yet available. We'll provide one as soon as possible.

Workaround: There are currently no available workarounds for this issue.

Impact start time: 21:45 UTC November 12, 2026

Resolved: Current status: Additional compute capacity is now available in the specified region and has been reserved for customer workloads. Snowpark Container Services has resumed normal provisioning, including for new workloads. Virtual warehouse capacity and provisioning have stayed stable since October 7, 2026. We've confirmed that both services have recovered and consider this issue resolved.

If you experience additional issues or have questions, please open a support case via Snowflake Community or the Support page in Snowsight.

Customer experience: Customers in the specified region who used Snowpark Container Services may have had delays, timeouts, or failures. These happened when starting or resuming Notebooks or Streamlit apps, provisioning or resuming compute pools, or setting up OpenFlow runtimes. Impact was intermittent and varied by instance type and availability zone. Workloads that were already running were largely unaffected, as were Notebooks and Streamlit apps running on virtual warehouses.

Also, starting at 04:00 UTC on September 04, 2026, customers in the specified region who used second generation (Gen2) warehouses may have had delays or intermittent failures when starting or resuming warehouses. This could cause longer query run times or delays in completing data pipelines, including serverless Snowpipe ingestion. Warehouse impact was mitigated by October 7, 2026.

Impact start time: 08:41 UTC August 09, 2026 Impact end time: 23:00 UTC November 06, 2026

Preliminary root cause: Our third-party cloud platform had a shortage of physical compute capacity in the specified region. This limited the compute resources available to Snowpark Container Services and to the virtual warehouses in the query processing layer. As a result, starting or resuming those workloads was delayed or failed. While additional capacity was pending, we took several steps to reduce impact:

• Reduced demand on the constrained capacity and paused non-essential activity in the region.
• Kept and reserved available compute resources for customer workloads instead of releasing them.
• Sent new provisioning requests to the availability zones with the most capacity.
• Worked closely with our cloud platform to secure additional capacity for the region.

The issue was resolved once the additional capacity was delivered and we confirmed that both services had fully recovered.

A root cause analysis (RCA) will be conducted and a summary will be made available within 10 business days.

Identified: Current status: Virtual warehouse performance remains stable. For Snowpark Container Services, additional capacity has not yet become available, later than the end-of-October timeframe previously communicated. We now expect the capacity to become available by the end of next week. We will validate service readiness once it arrives and share a more substantive update. Until then, workloads that require new or resumed capacity may remain affected.

We will provide another update within seven days, or sooner if there is a significant change.

Customer experience: Customers using Snowpark Container Services may still experience delays, timeouts, or failures when starting or resuming Notebooks, provisioning or resuming compute pools, or setting up OpenFlow runtimes. Existing workloads generally continue to run normally; the remaining risk is concentrated in workloads that require new or resumed capacity.

ETA: We expect additional capacity to be available by November 13, 2026.

Workaround: Customers running Notebooks may continue using a warehouse-based runtime where feasible. There is no general workaround for Snowpark Container Services compute-pool capacity issues; customers experiencing specific failures should contact Snowflake Support.

Impact start time: 08:41 UTC August 09, 2026

Preliminary root cause: A third-party cloud platform is experiencing constrained compute capacity in the specified region, limiting the availability of compute resources for Snowpark Container Services and causing delays or failures when provisioning or resuming virtual warehouses.

Identified: Current status: We continue to see stable virtual warehouse performance and consider the impact mitigated. Additional information about virtual warehouse impact is available in previous updates.

Snowpark Container Services continues to show improvement. We expect to receive additional capacity within the next several days and will validate service readiness as it becomes available. Until then, workloads that require new or resumed capacity may remain affected.

We will provide another update within seven days, or sooner if there is a significant change.

Customer experience: Customers using Snowpark Container Services may still experience delays, timeouts, or failures when starting or resuming Notebooks, provisioning or resuming compute pools, or setting up OpenFlow runtimes. Existing workloads generally continue to run normally; the remaining risk is concentrated in workloads that require new or resumed capacity.

ETA: We expect additional capacity within the next several days. We will validate service readiness before confirming mitigation and provide an updated ETA if that expectation changes.

Workaround: Customers running Notebooks may continue using a warehouse-based runtime where feasible. There is no general workaround for Snowpark Container Services compute-pool capacity issues; customers experiencing specific failures should contact Snowflake Support.

Impact start time: 08:41 UTC August 09, 2026

Preliminary root cause: A third-party cloud platform is experiencing constrained compute capacity in the specified region, limiting the availability of compute resources for Snowpark Container Services and causing delays or failures when provisioning or resuming virtual warehouses.

Identified: Current status: Virtual warehouse capacity and provisioning have remained stable, and we do not expect further broad risk to customer workloads, but we will continue monitoring through periods of peak demand.

Snowpark Container Services (SPCS) remains subject to capacity constraints. We continue to preserve available resources, coordinate with our third-party cloud provider, and work on additional capacity options. We have seen improvement, but workloads that require additional new capacity may still be affected. We continue to target late October before considering the SPCS impact mitigated, subject to sustained resource availability and service readiness.

We will provide another update within seven days, or sooner if there is a significant change.

Customer experience: Customers using virtual warehouses should no longer experience the broader provisioning impact associated with this incident. Customers with continuing or customer-specific reliability issues should contact Snowflake Support for assistance.

Customers using Snowpark Container Services may still encounter delays, timeouts, or failures when starting or resuming Notebooks, provisioning or resuming compute pools, or setting up OpenFlow runtimes. The remaining risk is concentrated in workloads that require additional new capacity; existing workloads generally continue to run normally.

ETA: We have seen sustained stability in virtual warehouse capacity and provisioning since October 7, 2026. For Snowpark Container Services, we continue to target late October for mitigation as additional capacity and service readiness are validated. We will provide an updated ETA if that timeline changes.

Workaround: For virtual warehouses, we are no longer recommending a broad migration to Gen1 as a workaround for this incident. Customers who previously moved affected warehouses to Gen1 may work with Snowflake Support or their account team to evaluate returning to Gen2.

There is currently no general workaround for Snowpark Container Services compute pool impact; customers experiencing specific failures should contact Snowflake Support.

Impact start time: 08:41 UTC August 09, 2026

Preliminary root cause: A third-party cloud platform is experiencing constrained compute capacity in the specified region, limiting the availability of compute resources for Snowpark Container Services and causing delays or failures when provisioning or resuming virtual warehouses.

Identified: Current status: Since our last update, we have seen improvement in Snowpark Container Services availability. Additional capacity became available in the specified region and has been reserved for customer workloads.

Virtual warehouse capacity and provisioning performance also remain improved. We continue to monitor both services through periods of peak demand and are coordinating with our third-party cloud provider on additional capacity.

While we have seen significant improvement across all affected services, workloads that require additional new capacity may still be affected, so we are continuing to monitor resource availability until the issue is fully resolved.

We will provide another update within 7 days, or sooner if there is a material change.

Customer experience: Customers using Snowpark Container Services should see improved ability to start or resume current supported workloads. However, delays, timeouts, or failures may still occur for workloads that require additional new capacity, including starting or resuming Notebooks, provisioning or resuming compute pools, or setting up OpenFlow runtimes. Existing workloads generally continue to run normally.

Customers using virtual warehouses should continue to see improved availability when starting or resuming warehouses. Residual delays or intermittent failures may still occur while we validate the improvement under sustained demand. Customers with continued warehouse reliability issues should contact Snowflake Support for case-by-case assistance.

ETA: We continue to expect additional compute resources to become available in the specified region by late October. The capacity currently available has improved service conditions, but the remaining risk will not be considered resolved until resource availability is sustained and customer impact remains mitigated. We will provide an updated ETA if the timeline changes.

Workaround: For virtual warehouses, we are no longer recommending a broad migration to Gen1 as a workaround for this incident. Customers who previously moved affected warehouses to Gen1 may work with Snowflake Support or their account team to evaluate returning to Gen2 based on current capacity, workload requirements, and observed reliability. Gen1 remains a possible short-term mitigation for customers who continue to experience verified Gen2 reliability issues, but performance and cost characteristics may differ.

Customers running warehouse-based Notebooks may continue to defer migration to Snowpark Container Services where feasible. There is currently no general workaround for Snowpark Container Services compute pool impact; customers experiencing specific failures should contact Snowflake Support.

Incident start time: 08:41 UTC August 09, 2026

Preliminary root cause: A third-party cloud platform is experiencing constrained compute capacity in the specified region, limiting the availability of compute resources for Snowpark Container Services and causing delays or failures when provisioning or resuming virtual warehouses.

Identified: Current status: Since our last update, capacity availability and provisioning performance for virtual warehouses have materially improved. Additional capacity has become available in the region, and Snowflake has increased the resources reserved for customer workloads. We are continuing to monitor warehouse capacity and provisioning performance through periods of peak demand.

Snowpark Container Services remains subject to capacity constraints. We continue to preserve available resources, coordinate with our third-party cloud provider, and work on additional capacity options. We are not yet declaring the broader incident resolved because SPCS workloads that require new capacity may still be affected.

We will provide another update within 7 days, or sooner if there is a material change.

Customer experience: Customers using virtual warehouses should see improved availability when starting or resuming warehouses. Residual delays or intermittent failures may still occur while we validate the improvement under sustained demand. Customers with continued warehouse reliability issues should contact Snowflake Support for case-by-case assistance.

Customers using Snowpark Container Services may still encounter delays, timeouts, or failures when starting or resuming Notebooks, provisioning or resuming compute pools, or setting up OpenFlow runtimes. The remaining risk is concentrated in workloads that require new capacity; existing workloads continue to run normally.

ETA: We continue to expect additional compute resources to become available in the specified region by late October. Warehouse capacity is currently in an improved state, and we will continue monitoring before declaring the warehouse impact resolved. For Snowpark Container Services, the timing of meaningful customer impact improvement remains dependent on the availability of those resources and service readiness to use them. We will provide an updated ETA if the timeline changes.

Workaround: For virtual warehouses, we are no longer recommending a broad migration to Gen1 as a workaround for this incident. Customers who previously moved affected warehouses to Gen1 may work with Snowflake Support or their account team to evaluate returning to Gen2 based on current capacity, workload requirements, and observed reliability. Gen1 remains a possible short-term mitigation for customers who continue to experience verified Gen2 reliability issues, but performance and cost characteristics may differ.

Customers running warehouse-based Notebooks may continue to defer migration to Snowpark Container Services where feasible. There is currently no general workaround for Snowpark Container Services compute pool impact; customers experiencing specific failures should contact Snowflake Support.

Incident start time: 08:41 UTC August 09, 2026

Preliminary root cause: A third-party cloud platform is experiencing constrained compute capacity in the specified region, limiting the availability of compute resources for Snowpark Container Services and causing delays or failures when provisioning or resuming virtual warehouses.

Identified: Current status: Since our last update, we have seen periods of improved provisioning performance while preserving available compute resources and coordinating closely with our third-party cloud provider. Resource availability remains constrained and variable, and provisioning delays or failures may still occur. The provider continues to project improved resource availability in the specified region by the end of October.

We will provide another update within 7 days, or sooner if there is a material change.

Customer experience: Customers in the specified region may still encounter delays, timeouts, or failures when running Snowpark Container Services workloads, including starting or resuming Notebooks, provisioning or resuming compute pools, and setting up OpenFlow runtimes.

Virtual Warehouses: Customers using second generation (Gen2) warehouses may experience delays or intermittent failures when starting or resuming their warehouses, which can extend query run times or delay completion of data pipelines. Warehouses that are already running are generally less affected.

ETA: Based on information from our third-party cloud platform provider, we currently expect additional compute resources to become available in the specified region by late October, although the benefit may vary by workload. We'll provide an updated ETA if that timeline changes.

Workaround: While we remain focused on reducing provisioning times and building on measures that have already shown improvement, we recommend the following actions, where feasible for affected customers. -Delay migrating warehouse-based Notebooks to SPCS where possible. -For customers experiencing Gen2 warehouse start or resume delays, and where appropriate for their workload, moving the affected warehouse to Gen1 may provide short-term relief. Gen1 warehouses are not affected by this capacity constraint, but Gen1 capacity is limited and performance characteristics may differ. -Contact Snowflake Support for case-by-case assistance with SPCS compute-pool failures.

Incident start time: 08:41 UTC August 09, 2026

Preliminary root cause: A third-party cloud platform is experiencing constrained compute capacity in the specified region, limiting the availability of compute resources for Snowpark Container Services and causing delays or failures when provisioning or resuming virtual warehouses.

Identified: Current status: We've received an update from our third-party cloud provider that improvement for resource availability in this region is now projected by the end of October. In the meantime, we’re continuing our efforts to reduce virtual warehouse provisioning times, building on measures that have already shown improvement. In parallel, we’re preserving available compute resources and continuing to closely coordinate with our third-party cloud provider on resource availability updates in the specified region. Resource availability continues to vary with demand, and provisioning delays or failures may still occur. We’ll provide another update within 7 days.

Customer experience: Over the past few weeks, we've seen periods of fewer failures as we continue working to preserve available compute resources. However, resource availability at our third-party cloud provider remains constrained. Customers in the specified region may still encounter failures, timeouts, or delays when running Snowpark Container Services workloads, including starting or resuming Notebooks and provisioning or resuming compute pools.

Creating additional workloads in new accounts adds to demand for these limited resources. Customers setting up Snowpark Container Services services or jobs, or Openflow runtimes, in those accounts may therefore encounter more frequent provisioning failures or be unable to complete setup.

Customers using second generation (Gen2) warehouses may also continue to experience delays or intermittent failures when starting or resuming their warehouses, which can extend query run times or delay completion of data pipelines.

ETA: Our third-party cloud platform provider remains committed to making additional compute resources available, which are now projected to be ready by late-October. We'll provide an updated ETA if that timeline changes.

Workaround: Customers running Notebooks on virtual warehouses can delay migrating to Snowpark Container Services until this issue is resolved.

Customers experiencing virtual warehouse resume delays can migrate affected warehouses to first generation (Gen1) using ALTER WAREHOUSE <warehouse_name> SET GENERATION = '1';. Gen1 warehouses are not affected by this capacity constraint. This is a short-term mitigation; Gen1 capacity is limited and performance characteristics may differ.

There are currently no general workarounds available for Snowpark Container Services compute pool impact. Customers with specific compute pool failures should contact Snowflake Support for case-by-case assistance.

Incident start time: 08:41 UTC August 09, 2026

Preliminary root cause: A third-party cloud platform experienced constrained compute capacity, causing limited availability of compute resources for Snowpark Container Services and delays or failures when provisioning or resuming virtual warehouses in the specified region.

Identified: Current status: We've taken additional steps with our warehouse team to reduce provisioning latencies for virtual warehouses, and we've observed some improvement in provisioning latencies as a result. Resource availability remains variable and correlated to overall demand, with some intermittent delays occurring during high-volume times. We're continuing to work closely with our warehouse team to maintain available capacity and keep provisioning times low. Our third-party cloud platform provider has indicated that the additional compute capacity remains on track, and we're continuing to coordinate with them to restore the needed capacity. We'll provide another update within 7 days.

Customer experience: Customers hosted in the specified region may intermittently be unable to use Snowpark Container Services. Affected customers may experience failures, timeouts, or delays when running Snowpark Container Services workloads, such as starting or resuming Notebooks, or provisioning or resuming compute pools. Notebooks running on virtual warehouses are not affected.

Additionally, starting from 04:00 UTC September 04, 2026, customers hosted in the specified region with workloads on second generation (Gen2) warehouses may experience delays or intermittent failures when resuming or starting virtual warehouses. This may result in longer than expected query run times or delays in completing data pipelines. Warehouses that are already running are largely unaffected.

ETA: Based on information from our third-party cloud platform provider, we expect additional compute resources to become available in the specified region by mid-October. We'll provide an updated ETA as we receive more information.

Workaround: While we're focused on remediation, customers running Notebooks on virtual warehouses can delay migrating to Snowpark Container Services until this issue is resolved.

For customers experiencing impact to virtual warehouses, and who have already performed a failover, we recommend remaining in the alternate region until we have received additional capacity allocation from the third-party provider.

Customers who are continuing to experience impact to virtual warehouses may see additional relief by migrating workloads to first generation (Gen1) warehouses, which remain less impacted by this issue.

Incident start time: 08:41 UTC August 09, 2026

Preliminary root cause: A third-party cloud platform provider is experiencing constrained compute capacity, affecting compute resource provisioning, and causing limited availability of compute resources as well as delays and intermittent failures when resuming or starting virtual warehouses in the specified region.

Identified: Current status: Our third-party cloud platform provider has informed us that they expect to be able to provide additional capacity allocation by mid-October. In the meantime, we are working to preserve compute resources available to us, reduce non-essential resource consumption, and investigate any alternative methods to further reduce impact. Resource availability remains variable and correlated to overall demand, with some intermittent delays occurring during high-volume times. We'll provide another update by 23:00 UTC September 17, 2026.

Customer experience: Customers hosted in the specified region may intermittently be unable to use Snowpark Container Services. Affected customers may experience failures, timeouts, or delays when running Snowpark Container Services workloads, such as starting or resuming Notebooks, or provisioning or resuming compute pools. Notebooks running on virtual warehouses are not affected.

Additionally, starting from 04:00 UTC September 04, 2026, customers hosted in the specified region with workloads on second generation (Gen2) warehouses may experience delays or intermittent failures when resuming or starting virtual warehouses. This may result in longer than expected query run times or delays in completing data pipelines. Warehouses that are already running are largely unaffected.

ETA: Based on information from our third-party cloud platform provider, we anticipate a solution in mid-October.

Workaround: While we're focused on remediation, customers running Notebooks on virtual warehouses can delay migrating to Snowpark Container Services until this issue is resolved.

For customers experiencing impact to virtual warehouses, and who have already performed a failover, we recommend remaining in the alternate region until we have received additional capacity allocation from the third-party provider.

Customers who are continuing to experience impact to virtual warehouses may see additional relief by migrating workloads to first generation (Gen1) warehouses, which remain less impacted by this issue.

Incident start time: 08:41 UTC August 09, 2026

Preliminary root cause: A third-party cloud platform provider is experiencing constrained compute capacity, affecting compute resource provisioning, and causing limited availability of compute resources as well as delays and intermittent failures when resuming or starting virtual warehouses in the specified region.

Identified: Current status: We've made additional adjustments to further reduce non-essential resource consumption and preserve available compute resources in the specified region. We're continuing to develop a software update to enable additional compute resources, and our other mitigation actions remain in place. We're also continuing to coordinate with our third-party cloud platform provider to restore the compute capacity needed for Snowpark Container Services. We'll provide another update within 7 days.

Customer experience: Customers hosted in the specified region may intermittently be unable to use Snowpark Container Services. Affected customers may experience failures, timeouts, or delays when running Snowpark Container Services workloads, such as starting or resuming Notebooks, or provisioning or resuming compute pools. Notebooks running on virtual warehouses are not affected.

ETA: Based on information from our third-party cloud platform provider, we expect this capacity constraint to persist for several more months. We'll provide an updated ETA as we receive more information.

Workaround: While we're focused on remediation, customers running Notebooks on virtual warehouses can delay migrating to Snowpark Container Services until this issue is resolved.

Incident start time: 08:41 UTC August 09, 2026

Preliminary root cause: A third-party cloud platform experienced constrained compute capacity, which caused limited availability of compute resources in the specified region.

Identified: Current status: We have taken additional steps to preserve available compute resources in the specified region, including adjusting compute pool scaling to reduce non-essential resource consumption. We continue to prioritize available resources for Business Critical Edition accounts, and non-essential maintenance operations in the specified region remain paused. The software update to enable additional compute resources for Snowpark Container Services in the specified region is in the testing and validation stage. We continue to be in contact with our third-party cloud platform, and we'll provide another update by 00:00 UTC September 8, 2026.

Customer experience: Customers hosted in the specified region may intermittently be unable to use Snowpark Container Services. Affected customers may experience failures, timeouts, or delays when running Snowpark Container Services workloads, such as starting or resuming Notebooks, or provisioning or resuming compute pools. Notebooks running on virtual warehouses are not affected.

ETA: An ETA is not yet available. We'll provide one as soon as possible.

Workaround: While we're focused on remediation, customers running Notebooks on virtual warehouses can delay migrating to Snowpark Container Services until this issue is resolved.

Incident start time: 08:41 UTC August 09, 2026

Preliminary root cause: A third-party cloud platform experienced constrained compute capacity, which caused limited availability of compute resources in the specified region.

Identified: Current status: We're continuing to coordinate with our third-party cloud platform provider to restore the compute capacity needed for Snowpark Container Services in the specified region. In parallel, we are taking the following steps to mitigate impact:

• We have implemented capacity prioritization measures to help ensure available resources are directed to Business Critical tier accounts.
• We are working to expand the set of instance types available for compute pool provisioning through a software update, which is currently in an expedited release process.
• We have paused non-essential maintenance operations and internal workloads in the affected region to preserve available capacity.

While we are in continuous contact with the provider, we expect the provider efforts to continue into next week, as such, the next update will be on Monday August 31, end of business day.

Customer experience: Customers hosted in the specified region may intermittently be unable to use Snowpark Container Services. Affected customers may experience failures, timeouts, or delays when running Snowpark Container Services workloads, such as starting or resuming Notebooks, or provisioning or resuming compute pools. Notebooks running on virtual warehouses are not affected.

ETA: An ETA is not yet available. We'll provide one as soon as possible.

Workaround: While we're focused on remediation, customers running Notebooks on virtual warehouses can delay migrating to Snowpark Container Services until this issue is resolved.

Incident start time: 08:41 UTC August 09, 2026

Preliminary root cause: A third-party cloud platform experienced constrained compute capacity, which caused limited availability of compute resources in the specified region.

Identified: Current status: We've determined that a capacity constraint at our third-party cloud platform has limited the availability of compute resources in the specified region. We're actively working to identify and implement alternative compute options to reduce impact for affected customers while our third-party cloud platform works to restore availability. We are in continuous contact with our third-party cloud platform, and we'll provide another update within 24 hours.

Customer experience: Customers hosted in the specified region may intermittently be unable to use Snowpark Container Services. Affected customers may experience failures or timeouts when running Snowpark Container Services workloads, such as starting or resuming Notebooks, or provisioning or resuming compute pools. Notebooks running on virtual warehouses are not affected.

ETA: An ETA is not yet available. We'll provide one as soon as possible.

Workaround: While we're focused on remediation, customers running Notebooks on virtual warehouses can delay migrating to Snowpark Container Services until this issue is resolved.

Incident start time: 08:41 UTC August 09, 2026

Preliminary root cause: A capacity constraint at our third-party cloud platform is limiting the availability of compute resources in the affected region.

Resolved: Current status: We've implemented the fix for this issue and monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community or the Support page in Snowsight.

Customer experience: Customers hosted in the specified region may have experienced delays when resuming virtual warehouses, and queries may have taken longer than usual to complete.

Impact start time: 02:25 UTC November 12, 2026 Impact end time: 03:37 UTC November 12, 2026

Preliminary root cause: A subset of infrastructure responsible for coordinating warehouse operations exhausted its resources, causing delays when resuming virtual warehouses in the affected region.

A root cause analysis (RCA) will be conducted and a summary will be made available within 5 business days.

Monitoring: Current status: We've implemented the fix for this issue, and we'll continue to monitor the environment until we're confident all services are functioning properly.

Customer experience: Customers hosted in the specified region may have experienced delays when resuming virtual warehouses, and queries may have taken longer than usual to complete.

Impact start time: 02:25 UTC November 12, 2026 Impact end time: 03:37 UTC November 12, 2026

Preliminary root cause: A subset of infrastructure responsible for coordinating warehouse operations exhausted its resources, causing delays when resuming virtual warehouses in the affected region.