Countingup Status
Real-time updates of Countingup issues and outages
Countingup status is Operational
Active Incidents
No active incidents
Recently Resolved Incidents
No recent incidents
Countingup Outage Survival Guide
Countingup Components
Countingup 🎉 New account sign up
📱 Countingup app
Countingup 💳 Card payments
Countingup 🏦 Account transfers
📥 Inbound account transfers
📤 Outbound account transfers
Countingup 💷 Cash withdrawals
Countingup 💰 Cash deposits
Countingup 🤝 Accountant hub
Countingup 🙋 Customer support
Countingup Alternatives
SB US2
Blackline will be conducting a sequential restart of our Sandbox web servers. There is no expected service interruption, however users sessions may expire and will be able to immediately login.
SB EU1
Blackline will be conducting a sequential restart of our Sandbox web servers. There is no expected service interruption, however users sessions may expire and will be able to immediately login.
Exact System Exact Online
De Volksbank (SNS, ASN and RegioBank) has stopped supporting the MT940 file format for downloading transactions. From now on, transactions from these banks can only be downloaded in CAMT.053 format. The import of CAMT.053 files is not supported in Exact Online and it is therefore not possible to import bank transactions manually.
To keep the transactions up to date in Exact Online, as an alternative you can create an Exact PSD2-koppeling (more information and a step-by-step plan can be found in our support portal). With the Exact PSD2 connection, your transactions are automatically retrieved four times a day.
Currently we are investigating the situation. Further updates will be shared via this page. The next update can be expected on Friday July 12th at the latest. Our apologies for the inconvenience.
The Exact Online HR and Officient apps are currently not available in the Android Play store. You can still access the Self Service in the browser through selfservice.officient.io. We are working hard to solve this issue. Our apologies for the inconvenience.
Exact System Exact Online Premium
You may experience that your search in the item overview gives no results. We are investigating this issue. Please be advised that the blue search bar in the top right of your screen can be used as an alternative in the meantime. This page will be updated as soon as more information is available. Our apologies for the inconvenience.
