Countingup status is Operational

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Countingup πŸŽ‰ New account sign up

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πŸ“± Countingup app

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Countingup πŸ’³ Card payments

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πŸ“₯ Inbound account transfers
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πŸ“€ Outbound account transfers
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Countingup πŸ’· Cash withdrawals

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Countingup πŸ’° Cash deposits

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Last updated 1 minute ago from official status page. Learn more

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Active Incidents

Provider outage - card payment issues
Started 27 Apr 2026 14:45:50 (6 hours ago), still ongoing
Minor Incident
Monitoring
πŸ’³ Card payments

One of our providers is experiencing technical difficulties, which is affecting:

  • Card transactions

We are working with our provider to resolve this as soon as possible and apologise for any inconvenience caused.

Recently Resolved Incidents

Provider outage - card payment issues
Started 27 Apr 2026 11:04:24 (10 hours ago), resolved 27 Apr 2026 13:14:41 (7 hours ago)
Minor Incident
Resolved
πŸ“₯ Inbound account transfers
πŸŽ‰ New account sign up
πŸ“± Countingup app
πŸ“€ Outbound account transfers
πŸ’³ Card payments
More...

One of our providers is experiencing technical difficulties, which is affecting:

  • Card transactions

We are working with our provider to resolve this as soon as possible and apologise for any inconvenience caused.

Provider outage impacting online card payments and outbound account transfers
Started 26 Apr 2026 09:03:20 (1 day ago), resolved 26 Apr 2026 23:49:19 (21 hours ago)
Major Incident
Resolved
πŸ“€ Outbound account transfers
πŸ’³ Card payments

One of our providers is experiencing technical difficulties, this is affecting the 3DSecure system that is used when you use your Countingup card to make purchases online (ecommerce). These payments will not succeed if they are required to be verified through 3DSecure.

In person card payments (contactless, chip & pin) are not affected.

We are working with our provider to resolve this as soon as possible and apologise for any inconvenience caused.

Countingup Outage Survival Guide

A step-by-step guide to help you survive a Countingup outage
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    Countingup Components

    Mon 20
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    Countingup πŸŽ‰ New account sign up

    Mon 20
    Tue 21
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    Fri 24
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    Sun 26
    now
    Provider outage - card payment issues
    Started 27 Apr 2026 11:04:24 (10 hours ago), resolved 27 Apr 2026 13:14:41 (7 hours ago)
    Minor Incident
    Resolved
    πŸ“₯ Inbound account transfers
    πŸŽ‰ New account sign up
    πŸ“± Countingup app
    πŸ“€ Outbound account transfers
    πŸ’³ Card payments
    More...

    One of our providers is experiencing technical difficulties, which is affecting:

    • Card transactions

    We are working with our provider to resolve this as soon as possible and apologise for any inconvenience caused.

    πŸ“± Countingup app

    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    Sun 26
    now
    Provider outage - card payment issues
    Started 27 Apr 2026 11:04:24 (10 hours ago), resolved 27 Apr 2026 13:14:41 (7 hours ago)
    Minor Incident
    Resolved
    πŸ“₯ Inbound account transfers
    πŸŽ‰ New account sign up
    πŸ“± Countingup app
    πŸ“€ Outbound account transfers
    πŸ’³ Card payments
    More...

    One of our providers is experiencing technical difficulties, which is affecting:

    • Card transactions

    We are working with our provider to resolve this as soon as possible and apologise for any inconvenience caused.

    Countingup πŸ’³ Card payments

    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    Sun 26
    now
    Provider outage impacting online card payments and outbound account transfers
    Started 26 Apr 2026 09:03:20 (1 day ago), resolved 26 Apr 2026 23:49:19 (21 hours ago)
    Major Incident
    Resolved
    πŸ“€ Outbound account transfers
    πŸ’³ Card payments

    One of our providers is experiencing technical difficulties, this is affecting the 3DSecure system that is used when you use your Countingup card to make purchases online (ecommerce). These payments will not succeed if they are required to be verified through 3DSecure.

    In person card payments (contactless, chip & pin) are not affected.

    We are working with our provider to resolve this as soon as possible and apologise for any inconvenience caused.

    Provider outage - card payment issues
    Started 27 Apr 2026 11:04:24 (10 hours ago), resolved 27 Apr 2026 13:14:41 (7 hours ago)
    Minor Incident
    Resolved
    πŸ“₯ Inbound account transfers
    πŸŽ‰ New account sign up
    πŸ“± Countingup app
    πŸ“€ Outbound account transfers
    πŸ’³ Card payments
    More...

    One of our providers is experiencing technical difficulties, which is affecting:

    • Card transactions

    We are working with our provider to resolve this as soon as possible and apologise for any inconvenience caused.

    Provider outage - card payment issues
    Started 27 Apr 2026 14:45:50 (6 hours ago), still ongoing
    Minor Incident
    Monitoring
    πŸ’³ Card payments

    One of our providers is experiencing technical difficulties, which is affecting:

    • Card transactions

    We are working with our provider to resolve this as soon as possible and apologise for any inconvenience caused.

    Countingup 🏦 Account transfers

    Mon 20
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    now
    πŸ“₯ Inbound account transfers
    Mon 20
    Tue 21
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    Thu 23
    Fri 24
    Sat 25
    Sun 26
    now
    Provider outage - card payment issues
    Started 27 Apr 2026 11:04:24 (10 hours ago), resolved 27 Apr 2026 13:14:41 (7 hours ago)
    Minor Incident
    Resolved
    πŸ“₯ Inbound account transfers
    πŸŽ‰ New account sign up
    πŸ“± Countingup app
    πŸ“€ Outbound account transfers
    πŸ’³ Card payments
    More...

    One of our providers is experiencing technical difficulties, which is affecting:

    • Card transactions

    We are working with our provider to resolve this as soon as possible and apologise for any inconvenience caused.

    πŸ“€ Outbound account transfers
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    Sun 26
    now
    Provider outage impacting online card payments and outbound account transfers
    Started 26 Apr 2026 09:03:20 (1 day ago), resolved 26 Apr 2026 23:49:19 (21 hours ago)
    Major Incident
    Resolved
    πŸ“€ Outbound account transfers
    πŸ’³ Card payments

    One of our providers is experiencing technical difficulties, this is affecting the 3DSecure system that is used when you use your Countingup card to make purchases online (ecommerce). These payments will not succeed if they are required to be verified through 3DSecure.

    In person card payments (contactless, chip & pin) are not affected.

    We are working with our provider to resolve this as soon as possible and apologise for any inconvenience caused.

    Provider outage - card payment issues
    Started 27 Apr 2026 11:04:24 (10 hours ago), resolved 27 Apr 2026 13:14:41 (7 hours ago)
    Minor Incident
    Resolved
    πŸ“₯ Inbound account transfers
    πŸŽ‰ New account sign up
    πŸ“± Countingup app
    πŸ“€ Outbound account transfers
    πŸ’³ Card payments
    More...

    One of our providers is experiencing technical difficulties, which is affecting:

    • Card transactions

    We are working with our provider to resolve this as soon as possible and apologise for any inconvenience caused.

    Countingup πŸ’· Cash withdrawals

    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    Sun 26
    now
    Provider outage - card payment issues
    Started 27 Apr 2026 11:04:24 (10 hours ago), resolved 27 Apr 2026 13:14:41 (7 hours ago)
    Minor Incident
    Resolved
    πŸ“₯ Inbound account transfers
    πŸŽ‰ New account sign up
    πŸ“± Countingup app
    πŸ“€ Outbound account transfers
    πŸ’³ Card payments
    More...

    One of our providers is experiencing technical difficulties, which is affecting:

    • Card transactions

    We are working with our provider to resolve this as soon as possible and apologise for any inconvenience caused.

    Countingup πŸ’° Cash deposits

    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    Sun 26
    now
    Provider outage - card payment issues
    Started 27 Apr 2026 11:04:24 (10 hours ago), resolved 27 Apr 2026 13:14:41 (7 hours ago)
    Minor Incident
    Resolved
    πŸ“₯ Inbound account transfers
    πŸŽ‰ New account sign up
    πŸ“± Countingup app
    πŸ“€ Outbound account transfers
    πŸ’³ Card payments
    More...

    One of our providers is experiencing technical difficulties, which is affecting:

    • Card transactions

    We are working with our provider to resolve this as soon as possible and apologise for any inconvenience caused.

    Countingup 🀝 Accountant hub

    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    Sun 26
    now
    Provider outage - card payment issues
    Started 27 Apr 2026 11:04:24 (10 hours ago), resolved 27 Apr 2026 13:14:41 (7 hours ago)
    Minor Incident
    Resolved
    πŸ“₯ Inbound account transfers
    πŸŽ‰ New account sign up
    πŸ“± Countingup app
    πŸ“€ Outbound account transfers
    πŸ’³ Card payments
    More...

    One of our providers is experiencing technical difficulties, which is affecting:

    • Card transactions

    We are working with our provider to resolve this as soon as possible and apologise for any inconvenience caused.

    Countingup πŸ™‹ Customer support

    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    Sun 26
    now
    Provider outage - card payment issues
    Started 27 Apr 2026 11:04:24 (10 hours ago), resolved 27 Apr 2026 13:14:41 (7 hours ago)
    Minor Incident
    Resolved
    πŸ“₯ Inbound account transfers
    πŸŽ‰ New account sign up
    πŸ“± Countingup app
    πŸ“€ Outbound account transfers
    πŸ’³ Card payments
    More...

    One of our providers is experiencing technical difficulties, which is affecting:

    • Card transactions

    We are working with our provider to resolve this as soon as possible and apologise for any inconvenience caused.

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