Exact System Status
Real-time updates of Exact System issues and outages
Exact System status is Partially Degraded Service
Exact System Exact Online
Exact System Exact SRXP
Exact System Exact Winbooks
Exact System Bank links / PSD2
Active Incidents
ICS has been experiencing a disruption in sending transaction data from business Mastercard credit cards since August 27, 2024. As a result, the transaction data from your Mastercard credit cards has not been delivered to SRXP, or has been partially delivered. ICS is working hard to solve the issue. We will update this page as soon as new information becomes available. Our apologies for the inconvenience.
Creating invoices in an administration linked to Exact WinBooks Connect is taking longer than expected. You may receive an ‘operation timed out’ when creating invoices. Users might also have login issues or issues when sending invoices to their bookkeeping. We are currently investigating the cause of this issue. You can expect daily status updates or as soon as new information is available. Our apologies for the inconvenience.
Currently there is an issue when sending payments through your Exact PSD2 link for Rabobank and/or Rabobank Boekhoudkoppeling. You will receive an 404 error message when being redirected to Rabobank. This page will be updated when an update is available. Our apologies for the inconvenience.
De Volksbank (SNS, ASN and RegioBank) has stopped supporting the MT940 file format for downloading transactions. From now on, transactions from these banks can only be downloaded in CAMT.053 format. The import of CAMT.053 files is not supported in Exact Online and it is therefore not possible to import bank transactions manually.
To keep the transactions up to date in Exact Online, as an alternative you can create an Exact PSD2-koppeling (more information and a step-by-step plan can be found in our support portal). With the Exact PSD2 connection, your transactions are automatically retrieved four times a day.
Currently we are investigating the situation. Further updates will be shared via this page. The next update can be expected on Friday July 12th at the latest. Our apologies for the inconvenience.
Recently Resolved Incidents
No recent incidents
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Exact System Exact Online
De Volksbank (SNS, ASN and RegioBank) has stopped supporting the MT940 file format for downloading transactions. From now on, transactions from these banks can only be downloaded in CAMT.053 format. The import of CAMT.053 files is not supported in Exact Online and it is therefore not possible to import bank transactions manually.
To keep the transactions up to date in Exact Online, as an alternative you can create an Exact PSD2-koppeling (more information and a step-by-step plan can be found in our support portal). With the Exact PSD2 connection, your transactions are automatically retrieved four times a day.
Currently we are investigating the situation. Further updates will be shared via this page. The next update can be expected on Friday July 12th at the latest. Our apologies for the inconvenience.
Exact System Exact Online Premium
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Exact System Exact Online Project Management
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Exact System Exact Cloud Services
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Exact System Exact Financials
Exact System Exact Proquro
Exact System Exact SRXP
ICS has been experiencing a disruption in sending transaction data from business Mastercard credit cards since August 27, 2024. As a result, the transaction data from your Mastercard credit cards has not been delivered to SRXP, or has been partially delivered. ICS is working hard to solve the issue. We will update this page as soon as new information becomes available. Our apologies for the inconvenience.
Exact System Exact Consolidatie
Exact System Exact Boekhoud Gemak
Exact System Exact HR & Salaris Gemak
Exact System Exact Multivers
Exact System Exact Kantoor Gemak / PM 365
Exact System Exact Reeleezee
Exact System Exact Winbooks
Creating invoices in an administration linked to Exact WinBooks Connect is taking longer than expected. You may receive an ‘operation timed out’ when creating invoices. Users might also have login issues or issues when sending invoices to their bookkeeping. We are currently investigating the cause of this issue. You can expect daily status updates or as soon as new information is available. Our apologies for the inconvenience.
Exact System Exact Officient
Exact System Exact Venice
Exact System Exact API
Exact System Exact Online Samenwerken (OSW)
Exact System Bank links / PSD2
Currently there is an issue when sending payments through your Exact PSD2 link for Rabobank and/or Rabobank Boekhoudkoppeling. You will receive an 404 error message when being redirected to Rabobank. This page will be updated when an update is available. Our apologies for the inconvenience.
