True IP Solutions Status: check for True IP Solutions outages and issues

True IP Solutions status is Operational

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Voice QoS

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Fax QoS

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Atlanta, GA

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See all 23 True IP Solutions components

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Active Incidents

No active incidents

Recently Resolved Incidents

Atlanta Server Partial Outage

Started 19 Nov 2024 03:06:57 (2 days ago), resolved 19 Nov 2024 11:05:17 (2 days ago)

Minor Incident

Resolved

Voice QoS

Atlanta, GA

Fax QoS

We are currently tracking an issue with an upstream provider that has caused our Atlanta, Ga servers to be unreachable for some customers. We are working to restore connectivity to this server as quickly as we can. Phone and portal services should have failed over to alternative servers as expected so phone service should not be impacted. There is an impact to device provisioning, however.

If you are experiencing any service issues, please reach out to our on-call technician by phone at (855) 878-8477 or open a ticket at our support portal, support.trueipsolutions.com. We will keep you updated as the situation develops.

Thank you,

True IP Solutions

See all updates

True IP Solutions Outage Survival Guide

A step-by-step guide to help you survive a True IP Solutions outage

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True IP Solutions Components

True IP Solutions

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True IP Solutions Quality of Service

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Voice QoS

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Atlanta Server Partial Outage

Started 19 Nov 2024 03:06:57 (2 days ago), resolved 19 Nov 2024 11:05:17 (2 days ago)

Minor Incident

Resolved

Voice QoS

Atlanta, GA

Fax QoS

We are currently tracking an issue with an upstream provider that has caused our Atlanta, Ga servers to be unreachable for some customers. We are working to restore connectivity to this server as quickly as we can. Phone and portal services should have failed over to alternative servers as expected so phone service should not be impacted. There is an impact to device provisioning, however.

If you are experiencing any service issues, please reach out to our on-call technician by phone at (855) 878-8477 or open a ticket at our support portal, support.trueipsolutions.com. We will keep you updated as the situation develops.

Thank you,

True IP Solutions

See all updates

Fax QoS

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Atlanta Server Partial Outage

Started 19 Nov 2024 03:06:57 (2 days ago), resolved 19 Nov 2024 11:05:17 (2 days ago)

Minor Incident

Resolved

Voice QoS

Atlanta, GA

Fax QoS

We are currently tracking an issue with an upstream provider that has caused our Atlanta, Ga servers to be unreachable for some customers. We are working to restore connectivity to this server as quickly as we can. Phone and portal services should have failed over to alternative servers as expected so phone service should not be impacted. There is an impact to device provisioning, however.

If you are experiencing any service issues, please reach out to our on-call technician by phone at (855) 878-8477 or open a ticket at our support portal, support.trueipsolutions.com. We will keep you updated as the situation develops.

Thank you,

True IP Solutions

See all updates

True IP Solutions Modules

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TIPS Portal

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Mobile App

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Web Phone

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SMS Messaging

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Web APIs

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Fax/vFax

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Microsoft Teams Connector

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True IP Solutions Geo Located Switches

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Atlanta, GA

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Atlanta Server Partial Outage

Started 19 Nov 2024 03:06:57 (2 days ago), resolved 19 Nov 2024 11:05:17 (2 days ago)

Minor Incident

Resolved

Voice QoS

Atlanta, GA

Fax QoS

We are currently tracking an issue with an upstream provider that has caused our Atlanta, Ga servers to be unreachable for some customers. We are working to restore connectivity to this server as quickly as we can. Phone and portal services should have failed over to alternative servers as expected so phone service should not be impacted. There is an impact to device provisioning, however.

If you are experiencing any service issues, please reach out to our on-call technician by phone at (855) 878-8477 or open a ticket at our support portal, support.trueipsolutions.com. We will keep you updated as the situation develops.

Thank you,

True IP Solutions

See all updates

Charlotte, NC

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Chicago, IL

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Dallas, TX

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True IP Solutions Third Party Resources

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Upstream Carriers

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True IP Solutions Alternatives

Optus

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Phone.com

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CircleLoop

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CircleLoop Outbound calls

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Sign-in and calling issues (iOS and Android)

Started 4 Sep 2024 11:13:10 (3 months ago), still ongoing

Minor Incident

Monitoring

Outbound calls

We have identified issues affecting the latest version of the CircleLoop application specifically on iOS and Android devices.

Some clients are unable to sign in to the android application
Some clients are having issues initiating outbound calls

We are working on a fix which will be available as soon as possible.

See all updates

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CallTower

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Broadvoice

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Voxtelesys

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Ringover

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Grasshopper

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Grasshopper GoTo StatusPage

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See all

Commonly Used Together

SeattleU IT Services

IT Services - Northeastern University

Splashtop

Phonecheck

ISS

OIT Services

SolarWinds Service Desk

Rescue and GoToAssist

AnyDesk

SysAid

PaperCut Software

TOPdesk SaaS