Rescue and GoToAssist Status

Identified: We are impacted by the ongoing global outage at one of our third-party providers. Our engineers are actively working on a workaround that third-party providers have suggested and are engaged with the service providers for the fix.

We are closely monitoring the situation and We will provide updates as soon as they are available.

Identified: We are impacted by the ongoing global outage at one of our 3rd party providers. For all the services our products leverage from our 3rd party vendor.

Our engineers are actively working to find a workaround and are engaged with the service providers for the fix.

Identified: Our engineers have identified the issue as being caused by an ongoing incident with our multiple third-party service providers, who are actively working towards a resolution.

We will provide another update as and when they become available.

Investigating: We are actively investigating reports that G2ARSv5 and Rescue Lens customers may be experiencing issues while accessing the application.

Our engineers are working to resolve the issue and will provide another update shortly.

Identified: We are impacted by the ongoing global outage at one of our third-party providers. Our engineers are actively working on a workaround that third-party providers have suggested and are engaged with the service providers for the fix.

We are closely monitoring the situation and We will provide updates as soon as they are available.

Identified: We are impacted by the ongoing global outage at one of our 3rd party providers. For all the services our products leverage from our 3rd party vendor.

Our engineers are actively working to find a workaround and are engaged with the service providers for the fix.

Identified: Our engineers have identified the issue as being caused by an ongoing incident with our multiple third-party service providers, who are actively working towards a resolution.

We will provide another update as and when they become available.

Investigating: We are actively investigating reports that G2ARSv5 and Rescue Lens customers may be experiencing issues while accessing the application.

Our engineers are working to resolve the issue and will provide another update shortly.