PaperCut Software Status

PaperCut Software Status

Real-time updates of PaperCut Software issues and outages

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PaperCut Software status is Operational

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UK hosting region - PaperCut Hive & Pocket
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Public Website (www.papercut.com)
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Order System (buy.papercut.com)
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

No active incidents

Recently Resolved Incidents

buy.papercut.com - users are unable to purchase PaperCut NG online
Started 21 Oct 2026 05:35:20 (5 days ago), resolved 22 Oct 2026 05:45:43 (4 days ago)
Critical Incident
Resolved
Order System (buy.papercut.com)

buy.papercut.com - users are unable to purchase PaperCut NG online.

The site has been taken down for urgent maintenance which will impact impacting users trying to purchase PaperCut NG online through buy.papercut.com.

Partner Portal functionality, and all other product functionality is not impacted at this time.

We will provide updates here as they become available.

See all updates
PaperCut Hive/Pocket - some users intermittently unable to update settings or log into some devices
Started 20 Oct 2026 10:18:09 (6 days ago), resolved 20 Oct 2026 22:29:45 (5 days ago)
Minor Incident
Resolved
UK hosting region - PaperCut Hive & Pocket

PaperCut Hive/Pocket - We're currently investigating reports of some users intermittently unable to update settings or log into some devices due to an underlying cloud provider incident in the UK hosting region.

We are not currently aware of impact to other regions.

We will provide updates here as they become available.

See all updates
PaperCut website (papercut.com) - some users unable to access pages on the website
Started 19 Oct 2026 10:00:35 (7 days ago), resolved 19 Oct 2026 11:00:05 (7 days ago)
Critical Incident
Resolved
Public Website (www.papercut.com)

PaperCut website (papercut.com) - some users unable to access pages on the website.

We're currently investigating reports of some users being unable to access any product, help or other pages hosted on the main papercut.com website.

PaperCut Hive, Pocket, MF, NG, and other products are not impacted at this time.

We will provide updates here as they become available.

See all updates

PaperCut Software Outage Survival Guide

A step-by-step guide to help you survive a PaperCut Software outage
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    PaperCut Software Components

    PaperCut Software Status

    PaperCut Software

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    PaperCut Software PaperCut Hive & Pocket

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    US hosting region - PaperCut Hive & Pocket
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    UK hosting region - PaperCut Hive & Pocket
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    PaperCut Hive/Pocket - some users intermittently unable to update settings or log into some devices
    Started 20 Oct 2026 10:18:09 (6 days ago), resolved 20 Oct 2026 22:29:45 (5 days ago)
    Minor Incident
    Resolved
    UK hosting region - PaperCut Hive & Pocket

    PaperCut Hive/Pocket - We're currently investigating reports of some users intermittently unable to update settings or log into some devices due to an underlying cloud provider incident in the UK hosting region.

    We are not currently aware of impact to other regions.

    We will provide updates here as they become available.

    See all updates
    EU hosting region - PaperCut Hive & Pocket
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    PaperCut Software PaperCut MF Cloud Services

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    CA hosting region - PaperCut Hive & Pocket
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    PaperCut Software PaperCut MF (Scan to Cloud services)

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    UK hosting region - PaperCut MF (Scan to Cloud)
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    EU hosting region - PaperCut MF (Scan to Cloud)
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    CA hosting region - PaperCut MF (Scan to Cloud)
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    PaperCut Software PaperCut MF (Document Processing Cloud services)

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    US hosting region - PaperCut MF (Document Processing Cloud services)
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    AU hosting region - PaperCut MF (Document Processing Cloud services)
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    UK hosting region - PaperCut MF (Document Processing Cloud services)
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    EU hosting region - PaperCut MF (Document Processing Cloud services)
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    CA hosting region - PaperCut MF (Document Processing Cloud services)
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    PaperCut Software PaperCut Print Deploy

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    PaperCut Software PaperCut MF Global Entitlements Service

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    PaperCut Software PaperCut Mobility Print (Cloud Print)

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    PaperCut Software PaperCut Website

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    Public Website (www.papercut.com)
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    PaperCut website (papercut.com) - some users unable to access pages on the website
    Started 19 Oct 2026 10:00:35 (7 days ago), resolved 19 Oct 2026 11:00:05 (7 days ago)
    Critical Incident
    Resolved
    Public Website (www.papercut.com)

    PaperCut website (papercut.com) - some users unable to access pages on the website.

    We're currently investigating reports of some users being unable to access any product, help or other pages hosted on the main papercut.com website.

    PaperCut Hive, Pocket, MF, NG, and other products are not impacted at this time.

    We will provide updates here as they become available.

    See all updates
    Order System (buy.papercut.com)
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    buy.papercut.com - users are unable to purchase PaperCut NG online
    Started 21 Oct 2026 05:35:20 (5 days ago), resolved 22 Oct 2026 05:45:43 (4 days ago)
    Critical Incident
    Resolved
    Order System (buy.papercut.com)

    buy.papercut.com - users are unable to purchase PaperCut NG online.

    The site has been taken down for urgent maintenance which will impact impacting users trying to purchase PaperCut NG online through buy.papercut.com.

    Partner Portal functionality, and all other product functionality is not impacted at this time.

    We will provide updates here as they become available.

    See all updates

    PaperCut Software PaperCut Partner Tools

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    Sales Portal (partner.papercut.com)
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    Partner Portal (portal.papercut.com)
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    Training (learn.papercut.com)
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    PaperCut Multiverse
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