PaperCut Software status is Operational

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US hosting region - PaperCut Hive & Pocket
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CA hosting region - PaperCut Hive & Pocket
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US hosting region - PaperCut MF (Scan to Cloud)
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

No active incidents

Recently Resolved Incidents

Hive and MF - Scanning to SharePoint is failing to authorize for all users.
Started 14 Jul 2025 16:22:27 (1 day ago), resolved 14 Jul 2025 18:44:21 (1 day ago)
Major Incident
Resolved
US hosting region - PaperCut Hive & Pocket
US hosting region - PaperCut MF (Scan to Cloud)
AU hosting region - PaperCut Hive & Pocket
AU hosting region - PaperCut MF (Scan to Cloud)
UK hosting region - PaperCut Hive & Pocket
More...

PaperCut Hive and MF - users will not be able to authorize when sending jobs with Scan to SharePoint.

We're currently investigating an issue affecting PaperCut MF and Hive's scanning functionality where users are not able to Scan to SharePoint. The incident started at around 14th July at 14:50 UTC.

The impacted features are:

Integrated Scanning: Uses are receiving the following error message when scanning to SharePoint: “Oops! Something went wrong!

We’re actively working to resolve the issues and will provide updates as they become available.

PaperCut Software Outage Survival Guide

A step-by-step guide to help you survive a PaperCut Software outage
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    PaperCut Software Components

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    PaperCut Software PaperCut Hive & Pocket

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    US hosting region - PaperCut Hive & Pocket
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    Hive and MF - Scanning to SharePoint is failing to authorize for all users.
    Started 14 Jul 2025 16:22:27 (1 day ago), resolved 14 Jul 2025 18:44:21 (1 day ago)
    Major Incident
    Resolved
    US hosting region - PaperCut Hive & Pocket
    US hosting region - PaperCut MF (Scan to Cloud)
    AU hosting region - PaperCut Hive & Pocket
    AU hosting region - PaperCut MF (Scan to Cloud)
    UK hosting region - PaperCut Hive & Pocket
    More...

    PaperCut Hive and MF - users will not be able to authorize when sending jobs with Scan to SharePoint.

    We're currently investigating an issue affecting PaperCut MF and Hive's scanning functionality where users are not able to Scan to SharePoint. The incident started at around 14th July at 14:50 UTC.

    The impacted features are:

    Integrated Scanning: Uses are receiving the following error message when scanning to SharePoint: “Oops! Something went wrong!

    We’re actively working to resolve the issues and will provide updates as they become available.

    AU hosting region - PaperCut Hive & Pocket
    Wed 9
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    Hive and MF - Scanning to SharePoint is failing to authorize for all users.
    Started 14 Jul 2025 16:22:27 (1 day ago), resolved 14 Jul 2025 18:44:21 (1 day ago)
    Major Incident
    Resolved
    US hosting region - PaperCut Hive & Pocket
    US hosting region - PaperCut MF (Scan to Cloud)
    AU hosting region - PaperCut Hive & Pocket
    AU hosting region - PaperCut MF (Scan to Cloud)
    UK hosting region - PaperCut Hive & Pocket
    More...

    PaperCut Hive and MF - users will not be able to authorize when sending jobs with Scan to SharePoint.

    We're currently investigating an issue affecting PaperCut MF and Hive's scanning functionality where users are not able to Scan to SharePoint. The incident started at around 14th July at 14:50 UTC.

    The impacted features are:

    Integrated Scanning: Uses are receiving the following error message when scanning to SharePoint: “Oops! Something went wrong!

    We’re actively working to resolve the issues and will provide updates as they become available.

    UK hosting region - PaperCut Hive & Pocket
    Wed 9
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    Hive and MF - Scanning to SharePoint is failing to authorize for all users.
    Started 14 Jul 2025 16:22:27 (1 day ago), resolved 14 Jul 2025 18:44:21 (1 day ago)
    Major Incident
    Resolved
    US hosting region - PaperCut Hive & Pocket
    US hosting region - PaperCut MF (Scan to Cloud)
    AU hosting region - PaperCut Hive & Pocket
    AU hosting region - PaperCut MF (Scan to Cloud)
    UK hosting region - PaperCut Hive & Pocket
    More...

    PaperCut Hive and MF - users will not be able to authorize when sending jobs with Scan to SharePoint.

    We're currently investigating an issue affecting PaperCut MF and Hive's scanning functionality where users are not able to Scan to SharePoint. The incident started at around 14th July at 14:50 UTC.

    The impacted features are:

    Integrated Scanning: Uses are receiving the following error message when scanning to SharePoint: “Oops! Something went wrong!

    We’re actively working to resolve the issues and will provide updates as they become available.

    EU hosting region - PaperCut Hive & Pocket
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    Hive and MF - Scanning to SharePoint is failing to authorize for all users.
    Started 14 Jul 2025 16:22:27 (1 day ago), resolved 14 Jul 2025 18:44:21 (1 day ago)
    Major Incident
    Resolved
    US hosting region - PaperCut Hive & Pocket
    US hosting region - PaperCut MF (Scan to Cloud)
    AU hosting region - PaperCut Hive & Pocket
    AU hosting region - PaperCut MF (Scan to Cloud)
    UK hosting region - PaperCut Hive & Pocket
    More...

    PaperCut Hive and MF - users will not be able to authorize when sending jobs with Scan to SharePoint.

    We're currently investigating an issue affecting PaperCut MF and Hive's scanning functionality where users are not able to Scan to SharePoint. The incident started at around 14th July at 14:50 UTC.

    The impacted features are:

    Integrated Scanning: Uses are receiving the following error message when scanning to SharePoint: “Oops! Something went wrong!

    We’re actively working to resolve the issues and will provide updates as they become available.

    PaperCut Software PaperCut MF Cloud Services

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    CA hosting region - PaperCut Hive & Pocket
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    Hive and MF - Scanning to SharePoint is failing to authorize for all users.
    Started 14 Jul 2025 16:22:27 (1 day ago), resolved 14 Jul 2025 18:44:21 (1 day ago)
    Major Incident
    Resolved
    US hosting region - PaperCut Hive & Pocket
    US hosting region - PaperCut MF (Scan to Cloud)
    AU hosting region - PaperCut Hive & Pocket
    AU hosting region - PaperCut MF (Scan to Cloud)
    UK hosting region - PaperCut Hive & Pocket
    More...

    PaperCut Hive and MF - users will not be able to authorize when sending jobs with Scan to SharePoint.

    We're currently investigating an issue affecting PaperCut MF and Hive's scanning functionality where users are not able to Scan to SharePoint. The incident started at around 14th July at 14:50 UTC.

    The impacted features are:

    Integrated Scanning: Uses are receiving the following error message when scanning to SharePoint: “Oops! Something went wrong!

    We’re actively working to resolve the issues and will provide updates as they become available.

    PaperCut Software PaperCut MF (Scan to Cloud services)

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    Hive and MF - Scanning to SharePoint is failing to authorize for all users.
    Started 14 Jul 2025 16:22:27 (1 day ago), resolved 14 Jul 2025 18:44:21 (1 day ago)
    Major Incident
    Resolved
    US hosting region - PaperCut Hive & Pocket
    US hosting region - PaperCut MF (Scan to Cloud)
    AU hosting region - PaperCut Hive & Pocket
    AU hosting region - PaperCut MF (Scan to Cloud)
    UK hosting region - PaperCut Hive & Pocket
    More...

    PaperCut Hive and MF - users will not be able to authorize when sending jobs with Scan to SharePoint.

    We're currently investigating an issue affecting PaperCut MF and Hive's scanning functionality where users are not able to Scan to SharePoint. The incident started at around 14th July at 14:50 UTC.

    The impacted features are:

    Integrated Scanning: Uses are receiving the following error message when scanning to SharePoint: “Oops! Something went wrong!

    We’re actively working to resolve the issues and will provide updates as they become available.

    AU hosting region - PaperCut MF (Scan to Cloud)
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    Hive and MF - Scanning to SharePoint is failing to authorize for all users.
    Started 14 Jul 2025 16:22:27 (1 day ago), resolved 14 Jul 2025 18:44:21 (1 day ago)
    Major Incident
    Resolved
    US hosting region - PaperCut Hive & Pocket
    US hosting region - PaperCut MF (Scan to Cloud)
    AU hosting region - PaperCut Hive & Pocket
    AU hosting region - PaperCut MF (Scan to Cloud)
    UK hosting region - PaperCut Hive & Pocket
    More...

    PaperCut Hive and MF - users will not be able to authorize when sending jobs with Scan to SharePoint.

    We're currently investigating an issue affecting PaperCut MF and Hive's scanning functionality where users are not able to Scan to SharePoint. The incident started at around 14th July at 14:50 UTC.

    The impacted features are:

    Integrated Scanning: Uses are receiving the following error message when scanning to SharePoint: “Oops! Something went wrong!

    We’re actively working to resolve the issues and will provide updates as they become available.

    UK hosting region - PaperCut MF (Scan to Cloud)
    Wed 9
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    now
    Hive and MF - Scanning to SharePoint is failing to authorize for all users.
    Started 14 Jul 2025 16:22:27 (1 day ago), resolved 14 Jul 2025 18:44:21 (1 day ago)
    Major Incident
    Resolved
    US hosting region - PaperCut Hive & Pocket
    US hosting region - PaperCut MF (Scan to Cloud)
    AU hosting region - PaperCut Hive & Pocket
    AU hosting region - PaperCut MF (Scan to Cloud)
    UK hosting region - PaperCut Hive & Pocket
    More...

    PaperCut Hive and MF - users will not be able to authorize when sending jobs with Scan to SharePoint.

    We're currently investigating an issue affecting PaperCut MF and Hive's scanning functionality where users are not able to Scan to SharePoint. The incident started at around 14th July at 14:50 UTC.

    The impacted features are:

    Integrated Scanning: Uses are receiving the following error message when scanning to SharePoint: “Oops! Something went wrong!

    We’re actively working to resolve the issues and will provide updates as they become available.

    EU hosting region - PaperCut MF (Scan to Cloud)
    Wed 9
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    now
    Hive and MF - Scanning to SharePoint is failing to authorize for all users.
    Started 14 Jul 2025 16:22:27 (1 day ago), resolved 14 Jul 2025 18:44:21 (1 day ago)
    Major Incident
    Resolved
    US hosting region - PaperCut Hive & Pocket
    US hosting region - PaperCut MF (Scan to Cloud)
    AU hosting region - PaperCut Hive & Pocket
    AU hosting region - PaperCut MF (Scan to Cloud)
    UK hosting region - PaperCut Hive & Pocket
    More...

    PaperCut Hive and MF - users will not be able to authorize when sending jobs with Scan to SharePoint.

    We're currently investigating an issue affecting PaperCut MF and Hive's scanning functionality where users are not able to Scan to SharePoint. The incident started at around 14th July at 14:50 UTC.

    The impacted features are:

    Integrated Scanning: Uses are receiving the following error message when scanning to SharePoint: “Oops! Something went wrong!

    We’re actively working to resolve the issues and will provide updates as they become available.

    CA hosting region - PaperCut MF (Scan to Cloud)
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    Hive and MF - Scanning to SharePoint is failing to authorize for all users.
    Started 14 Jul 2025 16:22:27 (1 day ago), resolved 14 Jul 2025 18:44:21 (1 day ago)
    Major Incident
    Resolved
    US hosting region - PaperCut Hive & Pocket
    US hosting region - PaperCut MF (Scan to Cloud)
    AU hosting region - PaperCut Hive & Pocket
    AU hosting region - PaperCut MF (Scan to Cloud)
    UK hosting region - PaperCut Hive & Pocket
    More...

    PaperCut Hive and MF - users will not be able to authorize when sending jobs with Scan to SharePoint.

    We're currently investigating an issue affecting PaperCut MF and Hive's scanning functionality where users are not able to Scan to SharePoint. The incident started at around 14th July at 14:50 UTC.

    The impacted features are:

    Integrated Scanning: Uses are receiving the following error message when scanning to SharePoint: “Oops! Something went wrong!

    We’re actively working to resolve the issues and will provide updates as they become available.

    PaperCut Software PaperCut MF (Document Processing Cloud services)

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    PaperCut Software PaperCut Print Deploy

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    PaperCut Software PaperCut MF Global Entitlements Service

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    PaperCut Software PaperCut Mobility Print (Cloud Print)

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    PaperCut Software PaperCut Website

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    Public Website (www.papercut.com)
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    Order System (buy.papercut.com)
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    PaperCut Software PaperCut Partner Tools

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    Sales Portal (partner.papercut.com)
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    Partner Portal (portal.papercut.com)
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    Training (learn.papercut.com)
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    PaperCut Multiverse
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