PaperCut Software status is Operational

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US hosting region - PaperCut Hive & Pocket
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CA hosting region - PaperCut Hive & Pocket
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

No active incidents

Recently Resolved Incidents

Admins unable to change the Print Protocol or Print Delivery Method in Hive/Pocket
Started 14 Jan 2026 15:53:52 (1 day ago), resolved 14 Jan 2026 18:13:12 (1 day ago)
Minor Incident
Resolved
US hosting region - PaperCut Hive & Pocket
AU hosting region - PaperCut Hive & Pocket
UK hosting region - PaperCut Hive & Pocket
EU hosting region - PaperCut Hive & Pocket
CA hosting region - PaperCut Hive & Pocket

We are currently investigating an issue affecting an Admin's ability to change the Print Protocol and delivery Methods for Printers in Hive/Pocket. This does not appear to be affecting existing configurations.

PaperCut Hive & Pocket Cloud Pull Delivery degraded performance - UK hosting region
Started 12 Jan 2026 12:31:59 (4 days ago), resolved 12 Jan 2026 17:56:47 (3 days ago)
Major Incident
Resolved
UK hosting region - PaperCut Hive & Pocket

We are currently investigating reports of Cloud Pull Delivery Failures within the UK hosting region.

Users that rely on Cloud Pull Delivery as their only method for print jobs may experience failures.

PaperCut Software Outage Survival Guide

A step-by-step guide to help you survive a PaperCut Software outage
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    PaperCut Software Components

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    PaperCut Software PaperCut Hive & Pocket

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    US hosting region - PaperCut Hive & Pocket
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    Admins unable to change the Print Protocol or Print Delivery Method in Hive/Pocket
    Started 14 Jan 2026 15:53:52 (1 day ago), resolved 14 Jan 2026 18:13:12 (1 day ago)
    Minor Incident
    Resolved
    US hosting region - PaperCut Hive & Pocket
    AU hosting region - PaperCut Hive & Pocket
    UK hosting region - PaperCut Hive & Pocket
    EU hosting region - PaperCut Hive & Pocket
    CA hosting region - PaperCut Hive & Pocket

    We are currently investigating an issue affecting an Admin's ability to change the Print Protocol and delivery Methods for Printers in Hive/Pocket. This does not appear to be affecting existing configurations.

    AU hosting region - PaperCut Hive & Pocket
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    Admins unable to change the Print Protocol or Print Delivery Method in Hive/Pocket
    Started 14 Jan 2026 15:53:52 (1 day ago), resolved 14 Jan 2026 18:13:12 (1 day ago)
    Minor Incident
    Resolved
    US hosting region - PaperCut Hive & Pocket
    AU hosting region - PaperCut Hive & Pocket
    UK hosting region - PaperCut Hive & Pocket
    EU hosting region - PaperCut Hive & Pocket
    CA hosting region - PaperCut Hive & Pocket

    We are currently investigating an issue affecting an Admin's ability to change the Print Protocol and delivery Methods for Printers in Hive/Pocket. This does not appear to be affecting existing configurations.

    UK hosting region - PaperCut Hive & Pocket
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    PaperCut Hive & Pocket Cloud Pull Delivery degraded performance - UK hosting region
    Started 12 Jan 2026 12:31:59 (4 days ago), resolved 12 Jan 2026 17:56:47 (3 days ago)
    Major Incident
    Resolved
    UK hosting region - PaperCut Hive & Pocket

    We are currently investigating reports of Cloud Pull Delivery Failures within the UK hosting region.

    Users that rely on Cloud Pull Delivery as their only method for print jobs may experience failures.

    Admins unable to change the Print Protocol or Print Delivery Method in Hive/Pocket
    Started 14 Jan 2026 15:53:52 (1 day ago), resolved 14 Jan 2026 18:13:12 (1 day ago)
    Minor Incident
    Resolved
    US hosting region - PaperCut Hive & Pocket
    AU hosting region - PaperCut Hive & Pocket
    UK hosting region - PaperCut Hive & Pocket
    EU hosting region - PaperCut Hive & Pocket
    CA hosting region - PaperCut Hive & Pocket

    We are currently investigating an issue affecting an Admin's ability to change the Print Protocol and delivery Methods for Printers in Hive/Pocket. This does not appear to be affecting existing configurations.

    EU hosting region - PaperCut Hive & Pocket
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    Admins unable to change the Print Protocol or Print Delivery Method in Hive/Pocket
    Started 14 Jan 2026 15:53:52 (1 day ago), resolved 14 Jan 2026 18:13:12 (1 day ago)
    Minor Incident
    Resolved
    US hosting region - PaperCut Hive & Pocket
    AU hosting region - PaperCut Hive & Pocket
    UK hosting region - PaperCut Hive & Pocket
    EU hosting region - PaperCut Hive & Pocket
    CA hosting region - PaperCut Hive & Pocket

    We are currently investigating an issue affecting an Admin's ability to change the Print Protocol and delivery Methods for Printers in Hive/Pocket. This does not appear to be affecting existing configurations.

    PaperCut Software PaperCut MF Cloud Services

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    CA hosting region - PaperCut Hive & Pocket
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    Admins unable to change the Print Protocol or Print Delivery Method in Hive/Pocket
    Started 14 Jan 2026 15:53:52 (1 day ago), resolved 14 Jan 2026 18:13:12 (1 day ago)
    Minor Incident
    Resolved
    US hosting region - PaperCut Hive & Pocket
    AU hosting region - PaperCut Hive & Pocket
    UK hosting region - PaperCut Hive & Pocket
    EU hosting region - PaperCut Hive & Pocket
    CA hosting region - PaperCut Hive & Pocket

    We are currently investigating an issue affecting an Admin's ability to change the Print Protocol and delivery Methods for Printers in Hive/Pocket. This does not appear to be affecting existing configurations.

    PaperCut Software PaperCut MF (Scan to Cloud services)

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    PaperCut Software PaperCut MF (Document Processing Cloud services)

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    PaperCut Software PaperCut Print Deploy

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    PaperCut Software PaperCut MF Global Entitlements Service

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    PaperCut Software PaperCut Mobility Print (Cloud Print)

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    PaperCut Software PaperCut Website

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    Public Website (www.papercut.com)
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    Order System (buy.papercut.com)
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    PaperCut Software PaperCut Partner Tools

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    Sales Portal (partner.papercut.com)
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    Partner Portal (portal.papercut.com)
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    Training (learn.papercut.com)
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    PaperCut Multiverse
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