IT Services - Northeastern University Status: check for IT Services - Northeastern University outages and issues

IT Services - Northeastern University status is Operational

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VPN

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Active Incidents

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Recently Resolved Incidents

Global Protect | VPN Outage

Started 11 Jul 2025 15:14:42 (9 days ago), resolved 14 Jul 2025 14:47:50 (6 days ago)

Major Incident

Resolved

VPN

IT teams are investigating reports from community members who are unable to connect the Northeastern University Palo Alto Global Protect VPN at this time. Updates will be shared to the IT Statuspage.

For any questions, or to report an issue, please contact the IT Service Desk at 617.373.HELP [4357] or +44.20.3318.2507, [email protected], or by visiting the Tech Service Portal.

See all updates

IT Services - Northeastern University Outage Survival Guide

A step-by-step guide to help you survive a IT Services - Northeastern University outage

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IT Services - Northeastern University Components

IT Services - Northeastern University

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IT Services - Northeastern University Account Access and Security

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Alumni Accounts

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Directory Services

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Duo Security Core Authentication Service

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Duo Security Phone Call Delivery

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Duo Security Push Delivery

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Duo Security SMS Message Delivery

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Faculty / Staff Accounts

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Family Hub

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Family / Other Accounts

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Single Sign On (SSO)

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Sponsored Accounts

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Student Accounts

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IT Services - Northeastern University Administration and Business

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Banner - Advancement

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Banner - Finance

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Banner - Human Resources

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Banner - Self-Service

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Banner - Student

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CashNet

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Course Registration and Management

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Employee Hub

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ePAWs (Grant Management)

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Salesforce

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myNortheastern Portals

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ServiceNow

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ServiceNow Mobile App

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Sunapsis (myOGS)

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Workday

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IT Services - Northeastern University Communication and Collaboration

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3CLogic Automated Call Distribution

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Exchange (Email)

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five9 Automated Call Distribution

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G Suite

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LISTSERV

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Microsoft Excel

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Microsoft SharePoint

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Microsoft Teams

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Microsoft Word

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IT Services - Northeastern University Computing and Software

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Jamf

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Microsoft InTune

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Network Printing

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PaperCut (General-use printing)

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Windows Software Deployment Systems (SCCM)

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IT Services - Northeastern University Enterprise Systems

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IT Services - Northeastern University Network Infrastructure

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Data Center Network Connectivity

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Department Storage (Q:)

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Efficient IP

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Load Balancing

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NAS Storage

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Network Power

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NUnet (Wired Network / Physical)

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NUwave (Wireless Network / Access Points)

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VPN

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Global Protect | VPN Outage

Started 11 Jul 2025 15:14:42 (9 days ago), resolved 14 Jul 2025 14:47:50 (6 days ago)

Major Incident

Resolved

VPN

IT teams are investigating reports from community members who are unable to connect the Northeastern University Palo Alto Global Protect VPN at this time. Updates will be shared to the IT Statuspage.

For any questions, or to report an issue, please contact the IT Service Desk at 617.373.HELP [4357] or +44.20.3318.2507, [email protected], or by visiting the Tech Service Portal.

See all updates

IT Services - Northeastern University Other

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IT Services - Northeastern University Public Cloud Services

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Amazon Web Services (AWS)

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Azure

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Secure Compute

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IT Services - Northeastern University Research Computing

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Discovery Cluster Compute

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IT Services - Northeastern University Research Computing

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Discovery Cluster Storage

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Open onDemand

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Schrodinger / Maestro

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IT Services - Northeastern University Spaces at Northeastern

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Robin Dashboard

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Robin Mobile

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Robin Public Website

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Robin Room Displays

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Robin Status Boards

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IT Services - Northeastern University Student Services

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Husky Card (CBORD / Husky Card Activity)

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I Am Here

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Student Billing (Outsystems Link)

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Student Hub

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IT Services - Northeastern University Teaching and Learning

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Canvas

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Panopto

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Zoom Web Client

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Other

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IT Services - Northeastern University Web Solutions

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Sites at Northeastern

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IT Services - Northeastern University Alternatives

SeattleU IT Services

ISS

OIT Services

SolarWinds Service Desk

Rescue and GoToAssist

EMPIST

Deft

Campus Technology Services

Commonly Used Together

True IP Solutions

Optus

Phone.com

eVoice

Voxox

CircleLoop

Fuze

CallTower

Broadvoice

TALLOS

Voxtelesys

Ringover