IT Services - Northeastern University Status
Real-time updates of IT Services - Northeastern University issues and outages
IT Services - Northeastern University status is Partially Degraded Service
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IT Services - Northeastern University Artificial Intelligence
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Active Incidents
Intermittent errors and fluctuating usage limits l Claude.ai
Started 13 Mar 2026 15:46:23 (3 months ago), still ongoing
Minor Incident
Monitoring
Claude by Anthropic
IT Services is aware of intermittent errors and fluctuating usage limits impacting Northeastern's Claude.ai service. These issues are related to current platform limitations, and IT teams are actively monitoring and working with Anthropic to address issues. Knowing this is disruptive to some, the community's patience is greatly appreciated.
Updates will be shared as available.
Recently Resolved Incidents
No recent incidents
IT Services - Northeastern University Outage Survival Guide
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IT Services - Northeastern University Components
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IT Services - Northeastern University Account Access and Security
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Alumni Accounts
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Directory Services
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Duo Security Core Authentication Service
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Duo Security Phone Call Delivery
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Duo Security Push Delivery
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Duo Security SMS Message Delivery
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Faculty / Staff Accounts
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Family Hub
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Family / Other Accounts
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Single Sign On (SSO)
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Sponsored Accounts
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Student Accounts
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IT Services - Northeastern University Administration and Business
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Banner - Advancement
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Banner - Finance
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Banner - Student
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CashNet
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Course Registration and Management
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Employee Hub
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ePAWs (Grant Management)
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IntelliBUY
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myNortheastern Portals
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Salesforce
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ServiceNow
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ServiceNow Mobile App
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Sunapsis (myOGS)
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Workday
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IT Services - Northeastern University Artificial Intelligence
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Claude by Anthropic
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Intermittent errors and fluctuating usage limits l Claude.ai
Started 13 Mar 2026 15:46:23 (3 months ago), still ongoing
Minor Incident
Monitoring
Claude by Anthropic
IT Services is aware of intermittent errors and fluctuating usage limits impacting Northeastern's Claude.ai service. These issues are related to current platform limitations, and IT teams are actively monitoring and working with Anthropic to address issues. Knowing this is disruptive to some, the community's patience is greatly appreciated.
Updates will be shared as available.
Microsoft Copilot
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IT Services - Northeastern University Communication and Collaboration
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3CLogic Automated Call Distribution
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Exchange (Email)
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five9 Automated Call Distribution
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G Suite
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LISTSERV
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Microsoft Excel
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Microsoft SharePoint
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Microsoft Teams
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Microsoft Word
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IT Services - Northeastern University Computing and Software
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Jamf
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Microsoft InTune
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Network Printing
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PaperCut (General-use printing)
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Windows Software Deployment Systems (SCCM)
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IT Services - Northeastern University Enterprise Systems
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IT Services - Northeastern University Network Infrastructure
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Data Center Network Connectivity
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Department Storage (Q:)
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Efficient IP
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Load Balancing
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NAS Storage
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Network Power
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NUnet (Wired Network / Physical)
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NUwave (Wireless Network / Access Points)
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VPN
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IT Services - Northeastern University Other
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IT Services - Northeastern University Public Cloud Services
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Amazon Web Services (AWS)
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IT Services - Northeastern University Research Computing
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Azure
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Secure Compute
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IT Services - Northeastern University Research Computing
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Discovery Cluster Compute
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Discovery Cluster Storage
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Open onDemand
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Schrodinger / Maestro
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IT Services - Northeastern University Spaces at Northeastern
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Robin Dashboard
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Robin Mobile
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Robin Public Website
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Robin Room Displays
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Robin Status Boards
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IT Services - Northeastern University Student Services
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Husky Card (CBORD / Husky Card Activity)
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I Am Here
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Student Billing (Outsystems Link)
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Student Hub
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IT Services - Northeastern University Teaching and Learning
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Canvas
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Panopto
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Zoom Web Client
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Other
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IT Services - Northeastern University Web Solutions
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Sites at Northeastern
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WP Engine
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