IT Services - Northeastern University Status
Real-time updates of IT Services - Northeastern University issues and outages
IT Services - Northeastern University status is Operational
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NUwave (Wireless Network / Access Points)
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents
No active incidents
Recently Resolved Incidents
NUwave-Guest Network Outage | Boston
Started 20 Nov 2024 15:09:44 (18 hours ago), resolved 20 Nov 2024 20:07:26 (13 hours ago)
Major Incident
Resolved
NUwave (Wireless Network / Access Points)
IT Services is investigating reports of a NUwave-guest outage in Boston. Please attempt to connect to the network using Eduroam if you experience this issue. Updates will be shared on Statuspage as available.
For any questions, or to report an issue, please contact the IT Service Desk 24/7 at 617.373.HELP [4357], help@northeastern.edu, or by visiting the Tech Service Portal.
IT Services - Northeastern University Outage Survival Guide
A step-by-step guide to help you survive a IT Services - Northeastern University outage
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IT Services - Northeastern University Components
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IT Services - Northeastern University Account Access and Security
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Alumni Accounts
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Directory Services
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Duo Security Core Authentication Service
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Duo Security Phone Call Delivery
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Duo Security Push Delivery
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Duo Security SMS Message Delivery
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Faculty / Staff Accounts
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Family Hub
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Family / Other Accounts
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Single Sign On (SSO)
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Sponsored Accounts
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Student Accounts
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IT Services - Northeastern University Administration and Business
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Banner - Advancement
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Banner - Finance
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Banner - Human Resources
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Banner - Self-Service
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Banner - Student
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CashNet
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Course Registration and Management
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Employee Hub
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ePAWs (Grant Management)
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myNortheastern Portals
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Salesforce
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ServiceNow
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ServiceNow Mobile App
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Sunapsis (myOGS)
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Workday
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IT Services - Northeastern University Communication and Collaboration
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3CLogic Automated Call Distribution
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Exchange (Email)
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five9 Automated Call Distribution
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G Suite
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LISTSERV
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Microsoft Excel
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Microsoft SharePoint
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Microsoft Teams
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Microsoft Word
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IT Services - Northeastern University Computing and Software
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Jamf
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Microsoft InTune
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Network Printing
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PaperCut (General-use printing)
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Windows Software Deployment Systems (SCCM)
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IT Services - Northeastern University Enterprise Systems
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IT Services - Northeastern University Network Infrastructure
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Data Center Network Connectivity
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Department Storage (Q:)
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Efficient IP
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Load Balancing
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NAS Storage
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Network Power
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NUnet (Wired Network / Physical)
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NUwave (Wireless Network / Access Points)
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NUwave-Guest Network Outage | Boston
Started 20 Nov 2024 15:09:44 (18 hours ago), resolved 20 Nov 2024 20:07:26 (13 hours ago)
Major Incident
Resolved
NUwave (Wireless Network / Access Points)
IT Services is investigating reports of a NUwave-guest outage in Boston. Please attempt to connect to the network using Eduroam if you experience this issue. Updates will be shared on Statuspage as available.
For any questions, or to report an issue, please contact the IT Service Desk 24/7 at 617.373.HELP [4357], help@northeastern.edu, or by visiting the Tech Service Portal.
VPN
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IT Services - Northeastern University Other
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IT Services - Northeastern University Public Cloud Services
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Amazon Web Services (AWS)
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Azure
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Secure Compute
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IT Services - Northeastern University Research Computing
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IT Services - Northeastern University Research Computing
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Discovery Cluster Compute
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Discovery Cluster Storage
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Open onDemand
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Schrodinger / Maestro
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IT Services - Northeastern University Spaces at Northeastern
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Robin Dashboard
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Robin Mobile
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Robin Public Website
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Robin Room Displays
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Robin Status Boards
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IT Services - Northeastern University Student Services
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Husky Card (CBORD / Husky Card Activity)
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I Am Here
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Student Billing (Outsystems Link)
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Student Hub
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IT Services - Northeastern University Teaching and Learning
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Canvas
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Panopto
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Zoom Web Client
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Other
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IT Services - Northeastern University Web Solutions
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Sites at Northeastern
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IT Services - Northeastern University Alternatives
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OIT Services Other IT Services
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See all
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Rescue and GoToAssist GoToAssist Remote Support v5
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GoToAssist Remote Support v5 and Rescue Lens - Unable to login
Started 19 Jul 2024 11:54:53 (4 months ago), still ongoing
Critical Incident
Identified
GoToAssist Remote Support v5
Rescue Lens
We are actively investigating reports that G2ARSv5 and Rescue Lens customers may be experiencing issues while accessing the application.
Our engineers are working to resolve the issue and will provide another update shortly.
Rescue and GoToAssist Rescue Lens
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GoToAssist Remote Support v5 and Rescue Lens - Unable to login
Started 19 Jul 2024 11:54:53 (4 months ago), still ongoing
Critical Incident
Identified
GoToAssist Remote Support v5
Rescue Lens
We are actively investigating reports that G2ARSv5 and Rescue Lens customers may be experiencing issues while accessing the application.
Our engineers are working to resolve the issue and will provide another update shortly.
See all
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