IT Services - Northeastern University Status: check for IT Services - Northeastern University outages and issues

IT Services - Northeastern University status is Partially Degraded Service

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IT Services - Northeastern University Artificial Intelligence

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Claude by Anthropic

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Husky Card (CBORD / Husky Card Activity)

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See all 91 IT Services - Northeastern University components

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Active Incidents

Intermittent errors and fluctuating usage limits l Claude.ai

Started 13 Mar 2026 15:46:23 (3 months ago), still ongoing

Minor Incident

Monitoring

Claude by Anthropic

IT Services is aware of intermittent errors and fluctuating usage limits impacting Northeastern's Claude.ai service. These issues are related to current platform limitations, and IT teams are actively monitoring and working with Anthropic to address issues. Knowing this is disruptive to some, the community's patience is greatly appreciated.

Updates will be shared as available.

See all updates

Recently Resolved Incidents

Service Outage l Husky Card Access

Started 4 Jun 2026 13:00:09 (2 days ago), resolved 4 Jun 2026 13:32:37 (2 days ago)

Minor Incident

Resolved

Husky Card (CBORD / Husky Card Activity)

IT teams are investigating reports of issues with Husky Card access.

Community members may experience problems accessing buildings using their Husky Cards. This issue appears to be impacting multiple individuals, including contractors, third-party vendors, and conference housing guests.

Work is underway to identify the root cause and restore normal access as quickly as possible. Updates will be shared as more information becomes available.

For any questions, or to report an issue, please contact the IT Service Desk 24/7 at 617.373.HELP [4357] or +44.20.3318.2507, [email protected], or by visiting the Tech Service Portal.

See all updates

IT Services - Northeastern University Outage Survival Guide

A step-by-step guide to help you survive a IT Services - Northeastern University outage

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IT Services - Northeastern University Components

IT Services - Northeastern University

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IT Services - Northeastern University Account Access and Security

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Alumni Accounts

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Directory Services

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Duo Security Phone Call Delivery

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Faculty / Staff Accounts

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Family Hub

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Single Sign On (SSO)

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IT Services - Northeastern University Administration and Business

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Banner - Advancement

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Banner - Student

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CashNet

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Course Registration and Management

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Employee Hub

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myNortheastern Portals

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IntelliBUY

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Salesforce

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ServiceNow

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Claude by Anthropic

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Intermittent errors and fluctuating usage limits l Claude.ai

Started 13 Mar 2026 15:46:23 (3 months ago), still ongoing

Minor Incident

Monitoring

Claude by Anthropic

IT Services is aware of intermittent errors and fluctuating usage limits impacting Northeastern's Claude.ai service. These issues are related to current platform limitations, and IT teams are actively monitoring and working with Anthropic to address issues. Knowing this is disruptive to some, the community's patience is greatly appreciated.

Updates will be shared as available.

See all updates

Microsoft Copilot

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IT Services - Northeastern University Communication and Collaboration

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3CLogic Automated Call Distribution

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Exchange (Email)

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Jamf

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Data Center Network Connectivity

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Load Balancing

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IT Services - Northeastern University Student Services

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Husky Card (CBORD / Husky Card Activity)

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Service Outage l Husky Card Access

Started 4 Jun 2026 13:00:09 (2 days ago), resolved 4 Jun 2026 13:32:37 (2 days ago)

Minor Incident

Resolved

Husky Card (CBORD / Husky Card Activity)

IT teams are investigating reports of issues with Husky Card access.

Community members may experience problems accessing buildings using their Husky Cards. This issue appears to be impacting multiple individuals, including contractors, third-party vendors, and conference housing guests.

Work is underway to identify the root cause and restore normal access as quickly as possible. Updates will be shared as more information becomes available.

For any questions, or to report an issue, please contact the IT Service Desk 24/7 at 617.373.HELP [4357] or +44.20.3318.2507, [email protected], or by visiting the Tech Service Portal.

See all updates

I Am Here

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Student Billing (Outsystems Link)

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Student Hub

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IT Services - Northeastern University Teaching and Learning

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Canvas

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IT Services - Northeastern University Alternatives

SeattleU IT Services

ISS

OIT Services

SolarWinds Service Desk

Rescue and GoToAssist

EMPIST

Deft

Campus Technology Services

Commonly Used Together

True IP Solutions

Optus

Phone.com

eVoice

Voxox

CircleLoop

Fuze

CallTower

Broadvoice

TALLOS

Voxtelesys

Ringover

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