IT Services - Northeastern University Status

IT Services - Northeastern University Status

Real-time updates of IT Services - Northeastern University issues and outages

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Jump to:IncidentsOutage GuideAlternativesIT Services - Northeastern University siteStatus page

IT Services - Northeastern University status is Under Maintenance

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IT Services - Northeastern University Network Infrastructure

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NUnet (Wired Network / Physical)
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NUwave (Wireless Network / Access Points)
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VPN
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Active Incidents

No active incidents

Recently Resolved Incidents

VPN Connectivity l Global Network
Started 8 Aug 2025 12:27:34 (3 days ago), resolved 9 Aug 2025 00:59:00 (3 days ago)
Major Incident
Resolved
VPN

IT teams are investigating reports of connectivity issues with Northeastern VPN services impacting the global network. Updates will be shared to the IT Statuspage as they become available.

For any questions, or to report an issue, please contact the IT Service Desk 24/7 at 617.373.HELP [4357], [email protected], or by visiting the Tech Service Portal.

See all updates
Network Outage | Davenport A and B in Boston
Started 7 Aug 2025 13:29:21 (4 days ago), resolved 8 Aug 2025 12:34:47 (3 days ago)
Major Incident
Resolved
NUnet (Wired Network / Physical)
NUwave (Wireless Network / Access Points)

IT Services teams are investigating reports of a wired and wireless network outage in Davenport A and Davenport B residence halls in Boston. Updates will be shared to the IT Statuspage as they become available.

For any questions, or to report an issue, please contact the IT Service Desk at 617.373.HELP [4357] or +44.20.3318.2507, [email protected], or by visiting the Tech Service Portal.

See all updates

IT Services - Northeastern University Outage Survival Guide

A step-by-step guide to help you survive a IT Services - Northeastern University outage
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    IT Services - Northeastern University Components

    IT Services - Northeastern University Status

    IT Services - Northeastern University

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    IT Services - Northeastern University Account Access and Security

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    Alumni Accounts
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    Directory Services
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    Duo Security Core Authentication Service
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    Duo Security Phone Call Delivery
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    Duo Security Push Delivery
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    Duo Security SMS Message Delivery
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    Faculty / Staff Accounts
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    Family Hub
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    Family / Other Accounts
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    Single Sign On (SSO)
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    Sponsored Accounts
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    Student Accounts
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    IT Services - Northeastern University Administration and Business

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    Banner - Advancement
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    Banner - Finance
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    Banner - Human Resources
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    Banner - Self-Service
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    Banner - Student
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    CashNet
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    Course Registration and Management
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    Employee Hub
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    ePAWs (Grant Management)
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    Salesforce
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    myNortheastern Portals
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    ServiceNow
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    ServiceNow Mobile App
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    Sunapsis (myOGS)
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    Workday
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    IT Services - Northeastern University Communication and Collaboration

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    3CLogic Automated Call Distribution
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    Exchange (Email)
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    five9 Automated Call Distribution
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    G Suite
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    LISTSERV
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    Microsoft Excel
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    Microsoft SharePoint
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    Microsoft Teams
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    Microsoft Word
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    IT Services - Northeastern University Computing and Software

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    Jamf
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    Microsoft InTune
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    Network Printing
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    PaperCut (General-use printing)
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    Windows Software Deployment Systems (SCCM)
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    IT Services - Northeastern University Enterprise Systems

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    IT Services - Northeastern University Network Infrastructure

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    Data Center Network Connectivity
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    Department Storage (Q:)
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    Efficient IP
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    Load Balancing
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    NAS Storage
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    Network Power
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    NUnet (Wired Network / Physical)
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    Network Outage | Davenport A and B in Boston
    Started 7 Aug 2025 13:29:21 (4 days ago), resolved 8 Aug 2025 12:34:47 (3 days ago)
    Major Incident
    Resolved
    NUnet (Wired Network / Physical)
    NUwave (Wireless Network / Access Points)

    IT Services teams are investigating reports of a wired and wireless network outage in Davenport A and Davenport B residence halls in Boston. Updates will be shared to the IT Statuspage as they become available.

    For any questions, or to report an issue, please contact the IT Service Desk at 617.373.HELP [4357] or +44.20.3318.2507, [email protected], or by visiting the Tech Service Portal.

    See all updates
    NUwave (Wireless Network / Access Points)
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    Network Outage | Davenport A and B in Boston
    Started 7 Aug 2025 13:29:21 (4 days ago), resolved 8 Aug 2025 12:34:47 (3 days ago)
    Major Incident
    Resolved
    NUnet (Wired Network / Physical)
    NUwave (Wireless Network / Access Points)

    IT Services teams are investigating reports of a wired and wireless network outage in Davenport A and Davenport B residence halls in Boston. Updates will be shared to the IT Statuspage as they become available.

    For any questions, or to report an issue, please contact the IT Service Desk at 617.373.HELP [4357] or +44.20.3318.2507, [email protected], or by visiting the Tech Service Portal.

    See all updates
    VPN
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    VPN Connectivity l Global Network
    Started 8 Aug 2025 12:27:34 (3 days ago), resolved 9 Aug 2025 00:59:00 (3 days ago)
    Major Incident
    Resolved
    VPN

    IT teams are investigating reports of connectivity issues with Northeastern VPN services impacting the global network. Updates will be shared to the IT Statuspage as they become available.

    For any questions, or to report an issue, please contact the IT Service Desk 24/7 at 617.373.HELP [4357], [email protected], or by visiting the Tech Service Portal.

    See all updates

    IT Services - Northeastern University Other

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    IT Services - Northeastern University Public Cloud Services

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    Amazon Web Services (AWS)
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    Azure
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    Secure Compute
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    IT Services - Northeastern University Research Computing

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    Discovery Cluster Compute
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    IT Services - Northeastern University Research Computing

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    Discovery Cluster Storage
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    Open onDemand
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    Schrodinger / Maestro
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    IT Services - Northeastern University Spaces at Northeastern

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    Robin Dashboard
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    Robin Mobile
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    Robin Public Website
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    Robin Room Displays
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    Robin Status Boards
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    IT Services - Northeastern University Student Services

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    Husky Card (CBORD / Husky Card Activity)
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    I Am Here
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    Student Billing (Outsystems Link)
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    Student Hub
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    IT Services - Northeastern University Teaching and Learning

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    Canvas
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    Panopto
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    Zoom Web Client
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    Other
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    IT Services - Northeastern University Web Solutions

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    Sites at Northeastern
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    IT Services - Northeastern University Alternatives

    SeattleU IT Services Status

    SeattleU IT Services

    ISS Status

    ISS

    OIT Services Status

    OIT Services

    SolarWinds Service Desk Status

    SolarWinds Service Desk

    Rescue and GoToAssist Status

    Rescue and GoToAssist

    EMPIST Status

    EMPIST

    Deft Status

    Deft

    Campus Technology Services Status

    Campus Technology Services

    Commonly Used Together

    True IP Solutions Status

    True IP Solutions

    Optus Status

    Optus

    Phone.com Status

    Phone.com

    eVoice Status

    eVoice

    Voxox Status

    Voxox

    CircleLoop Status

    CircleLoop

    Fuze Status

    Fuze

    CallTower Status

    CallTower

    Broadvoice Status

    Broadvoice

    TALLOS Status

    TALLOS

    Voxtelesys Status

    Voxtelesys

    Ringover Status

    Ringover