IT Services - Northeastern University status is Operational

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IT Services - Northeastern University Enterprise Systems

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NUnet (Wired Network / Physical)
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

No active incidents

Recently Resolved Incidents

Claude.ai is unavailable
Started 11 Dec 2025 23:46:30 (16 hours ago), resolved 12 Dec 2025 01:31:26 (14 hours ago)
Major Incident
Resolved
Enterprise Systems

Claude.ai isn’t responding to prompts, giving disabled errors. IT teams are investigating and will share updates to StatusPage as information becomes available.

Wired Network l London Campus
Started 9 Dec 2025 12:04:19 (3 days ago), resolved 9 Dec 2025 21:29:06 (3 days ago)
Major Incident
Resolved
NUnet (Wired Network / Physical)

IT teams and vendors are investigating disruptions to the wired internet service on the London campus. Updates will be shared to the IT Statuspage as they become available.

For any questions, or to report an issue, please contact the IT Service Desk 24/7 at [email protected], or by visiting the Tech Service Portal.

IT Services - Northeastern University Outage Survival Guide

A step-by-step guide to help you survive a IT Services - Northeastern University outage
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    IT Services - Northeastern University Components

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    IT Services - Northeastern University Account Access and Security

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    Alumni Accounts
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    Directory Services
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    Duo Security Core Authentication Service
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    Duo Security Phone Call Delivery
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    Duo Security Push Delivery
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    Duo Security SMS Message Delivery
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    Faculty / Staff Accounts
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    Family Hub
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    Family / Other Accounts
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    Single Sign On (SSO)
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    Sponsored Accounts
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    Student Accounts
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    IT Services - Northeastern University Administration and Business

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    Banner - Advancement
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    Banner - Finance
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    Banner - Human Resources
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    Banner - Self-Service
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    Banner - Student
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    CashNet
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    Course Registration and Management
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    Employee Hub
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    now
    ePAWs (Grant Management)
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    Salesforce
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    now
    myNortheastern Portals
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    ServiceNow
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    ServiceNow Mobile App
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    now
    Sunapsis (myOGS)
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    Workday
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    IT Services - Northeastern University Communication and Collaboration

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    3CLogic Automated Call Distribution
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    Exchange (Email)
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    now
    five9 Automated Call Distribution
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    G Suite
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    LISTSERV
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    Microsoft Excel
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    Microsoft SharePoint
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    Microsoft Teams
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    Microsoft Word
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    IT Services - Northeastern University Computing and Software

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    Jamf
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    Microsoft InTune
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    Network Printing
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    PaperCut (General-use printing)
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    Windows Software Deployment Systems (SCCM)
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    IT Services - Northeastern University Enterprise Systems

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    Claude.ai is unavailable
    Started 11 Dec 2025 23:46:30 (16 hours ago), resolved 12 Dec 2025 01:31:26 (14 hours ago)
    Major Incident
    Resolved
    Enterprise Systems

    Claude.ai isn’t responding to prompts, giving disabled errors. IT teams are investigating and will share updates to StatusPage as information becomes available.

    IT Services - Northeastern University Network Infrastructure

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    Data Center Network Connectivity
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    Department Storage (Q:)
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    Efficient IP
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    Load Balancing
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    NAS Storage
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    Network Power
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    now
    NUnet (Wired Network / Physical)
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    now
    Wired Network l London Campus
    Started 9 Dec 2025 12:04:19 (3 days ago), resolved 9 Dec 2025 21:29:06 (3 days ago)
    Major Incident
    Resolved
    NUnet (Wired Network / Physical)

    IT teams and vendors are investigating disruptions to the wired internet service on the London campus. Updates will be shared to the IT Statuspage as they become available.

    For any questions, or to report an issue, please contact the IT Service Desk 24/7 at [email protected], or by visiting the Tech Service Portal.

    NUwave (Wireless Network / Access Points)
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    VPN
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    IT Services - Northeastern University Other

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    IT Services - Northeastern University Public Cloud Services

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    Amazon Web Services (AWS)
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    Azure
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    Secure Compute
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    IT Services - Northeastern University Research Computing

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    Discovery Cluster Compute
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    IT Services - Northeastern University Research Computing

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    Discovery Cluster Storage
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    Open onDemand
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    Schrodinger / Maestro
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    IT Services - Northeastern University Spaces at Northeastern

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    Robin Dashboard
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    Robin Mobile
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    Robin Public Website
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    Robin Room Displays
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    Robin Status Boards
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    IT Services - Northeastern University Student Services

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    Husky Card (CBORD / Husky Card Activity)
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    I Am Here
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    Student Billing (Outsystems Link)
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    Student Hub
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    IT Services - Northeastern University Teaching and Learning

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    Canvas
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    Panopto
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    Zoom Web Client
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    Other
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    IT Services - Northeastern University Web Solutions

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    Sites at Northeastern
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    WP Engine
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