IT Services - Northeastern University status is Operational

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IT Services - Northeastern University Enterprise Systems

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NUnet (Wired Network / Physical)
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

No active incidents

Recently Resolved Incidents

Claude.ai is unavailable
Started 11 Dec 2025 23:46:30 (2 days ago), resolved 12 Dec 2025 01:31:26 (2 days ago)
Major Incident
Resolved
Enterprise Systems

Claude.ai isn’t responding to prompts, giving disabled errors. IT teams are investigating and will share updates to StatusPage as information becomes available.

Wired Network l London Campus
Started 9 Dec 2025 12:04:19 (5 days ago), resolved 9 Dec 2025 21:29:06 (4 days ago)
Major Incident
Resolved
NUnet (Wired Network / Physical)

IT teams and vendors are investigating disruptions to the wired internet service on the London campus. Updates will be shared to the IT Statuspage as they become available.

For any questions, or to report an issue, please contact the IT Service Desk 24/7 at [email protected], or by visiting the Tech Service Portal.

IT Services - Northeastern University Outage Survival Guide

A step-by-step guide to help you survive a IT Services - Northeastern University outage
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    IT Services - Northeastern University Components

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    IT Services - Northeastern University Account Access and Security

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    Alumni Accounts
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    Directory Services
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    now
    Duo Security Core Authentication Service
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    now
    Duo Security Phone Call Delivery
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    Duo Security Push Delivery
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    now
    Duo Security SMS Message Delivery
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    now
    Faculty / Staff Accounts
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    Family Hub
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    now
    Family / Other Accounts
    Sun 7
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    now
    Single Sign On (SSO)
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    now
    Sponsored Accounts
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    Student Accounts
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    IT Services - Northeastern University Administration and Business

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    Banner - Advancement
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    Banner - Finance
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    Banner - Human Resources
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    Banner - Self-Service
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    Banner - Student
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    CashNet
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    Course Registration and Management
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    Employee Hub
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    now
    ePAWs (Grant Management)
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    now
    Salesforce
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    now
    myNortheastern Portals
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    now
    ServiceNow
    Sun 7
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    now
    ServiceNow Mobile App
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    now
    Sunapsis (myOGS)
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    Workday
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    IT Services - Northeastern University Communication and Collaboration

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    3CLogic Automated Call Distribution
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    now
    Exchange (Email)
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    now
    five9 Automated Call Distribution
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    now
    G Suite
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    Tue 9
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    now
    LISTSERV
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    Microsoft Excel
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    Microsoft SharePoint
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    Microsoft Teams
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    Microsoft Word
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    IT Services - Northeastern University Computing and Software

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    Jamf
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    now
    Microsoft InTune
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    Network Printing
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    now
    PaperCut (General-use printing)
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    Windows Software Deployment Systems (SCCM)
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    IT Services - Northeastern University Enterprise Systems

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    now
    Claude.ai is unavailable
    Started 11 Dec 2025 23:46:30 (2 days ago), resolved 12 Dec 2025 01:31:26 (2 days ago)
    Major Incident
    Resolved
    Enterprise Systems

    Claude.ai isn’t responding to prompts, giving disabled errors. IT teams are investigating and will share updates to StatusPage as information becomes available.

    IT Services - Northeastern University Network Infrastructure

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    Data Center Network Connectivity
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    Department Storage (Q:)
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    Efficient IP
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    now
    Load Balancing
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    now
    NAS Storage
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    now
    Network Power
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    now
    NUnet (Wired Network / Physical)
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    now
    Wired Network l London Campus
    Started 9 Dec 2025 12:04:19 (5 days ago), resolved 9 Dec 2025 21:29:06 (4 days ago)
    Major Incident
    Resolved
    NUnet (Wired Network / Physical)

    IT teams and vendors are investigating disruptions to the wired internet service on the London campus. Updates will be shared to the IT Statuspage as they become available.

    For any questions, or to report an issue, please contact the IT Service Desk 24/7 at [email protected], or by visiting the Tech Service Portal.

    NUwave (Wireless Network / Access Points)
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    VPN
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    IT Services - Northeastern University Other

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    IT Services - Northeastern University Public Cloud Services

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    Amazon Web Services (AWS)
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    Azure
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    Secure Compute
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    IT Services - Northeastern University Research Computing

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    IT Services - Northeastern University Research Computing

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    Discovery Cluster Compute
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    now
    Discovery Cluster Storage
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    now
    Open onDemand
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    now
    Schrodinger / Maestro
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    IT Services - Northeastern University Spaces at Northeastern

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    Robin Dashboard
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    Tue 9
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    now
    Robin Mobile
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    Robin Public Website
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    Robin Room Displays
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    Robin Status Boards
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    IT Services - Northeastern University Student Services

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    Husky Card (CBORD / Husky Card Activity)
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    I Am Here
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    Student Billing (Outsystems Link)
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    Student Hub
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    IT Services - Northeastern University Teaching and Learning

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    Canvas
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    now
    Panopto
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    now
    Zoom Web Client
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    now
    Other
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    IT Services - Northeastern University Web Solutions

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    Sites at Northeastern
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    WP Engine
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    now