IT Services - Northeastern University Status
Real-time updates of IT Services - Northeastern University issues and outages
IT Services - Northeastern University status is Partially Degraded Service
Banner - Self-Service
IT Services - Northeastern University Communication and Collaboration
Exchange (Email)
Microsoft Excel
Microsoft SharePoint
Microsoft Teams
Microsoft Word
Active Incidents
Microsoft is experiencing degraded services where some functionality or apps may be unavailable. There are also reports of "451 4.3.2 temporary server issue" error messages when attempting to send or receive email through Outlook.
Other affected services include Exchange Online, Microsoft 365 suite, Microsoft Defender XDR, Microsoft OneDrive, Microsoft Purview, SharePoint Online.
Microsoft is sharing updates at https://status.cloud.microsoft/ and Northeastern IT teams are monitoring.
IT teams are investigating reports that, following the upgrade to version 9, some advisors cannot log in or access certain applications in Banner Self-Service.
If you experience this issue, please report it to the IT Service Desk for assistance.
Updates will be shared to IT Statuspage as available.
For any questions, or to report an issue, please contact the IT Service Desk 24/7 at 617.373.HELP [4357], [email protected], or by visiting the Tech Service Portal.
IT teams are investigating a vendor issue affecting Husky Card services. The vendor, CBORD, has reported a service outage that may cause degraded service or an outage to the Husky Card application for some university community members. Updates will be shared to IT Statuspage as available.
For any questions, or to report an issue, please contact the IT Service Desk 24/7 at 617.373.HELP [4357], [email protected], or by visiting the Tech Service Portal.
Recently Resolved Incidents
No recent incidents
IT Services - Northeastern University Outage Survival Guide
IT Services - Northeastern University Components
IT Services - Northeastern University Account Access and Security
Alumni Accounts
Directory Services
Duo Security Core Authentication Service
Duo Security Phone Call Delivery
Duo Security Push Delivery
Duo Security SMS Message Delivery
Faculty / Staff Accounts
Family Hub
Family / Other Accounts
Single Sign On (SSO)
Sponsored Accounts
Student Accounts
IT Services - Northeastern University Administration and Business
Banner - Advancement
Banner - Finance
Banner - Human Resources
Banner - Self-Service
IT teams are investigating reports that, following the upgrade to version 9, some advisors cannot log in or access certain applications in Banner Self-Service.
If you experience this issue, please report it to the IT Service Desk for assistance.
Updates will be shared to IT Statuspage as available.
For any questions, or to report an issue, please contact the IT Service Desk 24/7 at 617.373.HELP [4357], [email protected], or by visiting the Tech Service Portal.
Banner - Student
CashNet
Course Registration and Management
Employee Hub
ePAWs (Grant Management)
Salesforce
myNortheastern Portals
ServiceNow
ServiceNow Mobile App
Sunapsis (myOGS)
Workday
IT Services - Northeastern University Communication and Collaboration
3CLogic Automated Call Distribution
Exchange (Email)
Microsoft is experiencing degraded services where some functionality or apps may be unavailable. There are also reports of "451 4.3.2 temporary server issue" error messages when attempting to send or receive email through Outlook.
Other affected services include Exchange Online, Microsoft 365 suite, Microsoft Defender XDR, Microsoft OneDrive, Microsoft Purview, SharePoint Online.
Microsoft is sharing updates at https://status.cloud.microsoft/ and Northeastern IT teams are monitoring.
five9 Automated Call Distribution
G Suite
LISTSERV
Microsoft Excel
Microsoft is experiencing degraded services where some functionality or apps may be unavailable. There are also reports of "451 4.3.2 temporary server issue" error messages when attempting to send or receive email through Outlook.
Other affected services include Exchange Online, Microsoft 365 suite, Microsoft Defender XDR, Microsoft OneDrive, Microsoft Purview, SharePoint Online.
Microsoft is sharing updates at https://status.cloud.microsoft/ and Northeastern IT teams are monitoring.
Microsoft SharePoint
Microsoft is experiencing degraded services where some functionality or apps may be unavailable. There are also reports of "451 4.3.2 temporary server issue" error messages when attempting to send or receive email through Outlook.
Other affected services include Exchange Online, Microsoft 365 suite, Microsoft Defender XDR, Microsoft OneDrive, Microsoft Purview, SharePoint Online.
Microsoft is sharing updates at https://status.cloud.microsoft/ and Northeastern IT teams are monitoring.
Microsoft Teams
Microsoft is experiencing degraded services where some functionality or apps may be unavailable. There are also reports of "451 4.3.2 temporary server issue" error messages when attempting to send or receive email through Outlook.
Other affected services include Exchange Online, Microsoft 365 suite, Microsoft Defender XDR, Microsoft OneDrive, Microsoft Purview, SharePoint Online.
Microsoft is sharing updates at https://status.cloud.microsoft/ and Northeastern IT teams are monitoring.
Microsoft Word
Microsoft is experiencing degraded services where some functionality or apps may be unavailable. There are also reports of "451 4.3.2 temporary server issue" error messages when attempting to send or receive email through Outlook.
Other affected services include Exchange Online, Microsoft 365 suite, Microsoft Defender XDR, Microsoft OneDrive, Microsoft Purview, SharePoint Online.
Microsoft is sharing updates at https://status.cloud.microsoft/ and Northeastern IT teams are monitoring.
IT Services - Northeastern University Computing and Software
Jamf
Microsoft InTune
Network Printing
PaperCut (General-use printing)
Windows Software Deployment Systems (SCCM)
IT Services - Northeastern University Enterprise Systems
IT Services - Northeastern University Network Infrastructure
Data Center Network Connectivity
Department Storage (Q:)
Efficient IP
Load Balancing
NAS Storage
Network Power
NUnet (Wired Network / Physical)
NUwave (Wireless Network / Access Points)
VPN
IT Services - Northeastern University Other
IT teams are investigating reports that, following the upgrade to version 9, some advisors cannot log in or access certain applications in Banner Self-Service.
If you experience this issue, please report it to the IT Service Desk for assistance.
Updates will be shared to IT Statuspage as available.
For any questions, or to report an issue, please contact the IT Service Desk 24/7 at 617.373.HELP [4357], [email protected], or by visiting the Tech Service Portal.
IT Services - Northeastern University Public Cloud Services
Amazon Web Services (AWS)
Azure
Secure Compute
IT Services - Northeastern University Research Computing
Discovery Cluster Compute
IT Services - Northeastern University Research Computing
Discovery Cluster Storage
Open onDemand
Schrodinger / Maestro
IT Services - Northeastern University Spaces at Northeastern
Robin Dashboard
Robin Mobile
Robin Public Website
Robin Room Displays
Robin Status Boards
IT Services - Northeastern University Student Services
Husky Card (CBORD / Husky Card Activity)
IT teams are investigating a vendor issue affecting Husky Card services. The vendor, CBORD, has reported a service outage that may cause degraded service or an outage to the Husky Card application for some university community members. Updates will be shared to IT Statuspage as available.
For any questions, or to report an issue, please contact the IT Service Desk 24/7 at 617.373.HELP [4357], [email protected], or by visiting the Tech Service Portal.