
SolarWinds Service Desk Status
Real-time updates of SolarWinds Service Desk issues and outages
SolarWinds Service Desk status is Operational
Application (North America)
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Active Incidents
No active incidents
Recently Resolved Incidents
We are currently investigating an issue where incidents created through email may not appear immediately in the incident list in SolarWinds Service Desk UI.
During our review, we confirmed that incident creation notifications are being sent successfully, and the affected incidents can be accessed through their direct links. However, there may be a delay before those incidents become visible in the incident list within the UI.
Our team is actively investigating this behavior and working to determine the cause. We will share another update as soon as more information becomes available.
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SolarWinds Service Desk Website & Blog
SolarWinds Service Desk [USA]
Application (North America)
We are currently investigating an issue where incidents created through email may not appear immediately in the incident list in SolarWinds Service Desk UI.
During our review, we confirmed that incident creation notifications are being sent successfully, and the affected incidents can be accessed through their direct links. However, there may be a delay before those incidents become visible in the incident list within the UI.
Our team is actively investigating this behavior and working to determine the cause. We will share another update as soon as more information becomes available.