SolarWinds Service Desk Status

Resolved: After monitoring the Service Desk application for the past few hours, we can confirm that it has remained stable following the recent fix implementation.

We are now marking this issue as resolved. If you experience any further issues, please don’t hesitate to contact us at [email protected].

Monitoring: A fix has been implemented. We will continue to monitor the system closely to ensure there is no further impact.

Investigating: We are aware of the reports regarding system slowness and performance issues. We are investigating the issue to identify the cause and implement a resolution as quickly as possible.

Resolved: This issue has been resolved. Please contact us at [email protected] if you need further assistance.

Monitoring: Our engineering team has implemented a fix to address the reported issue regarding Error 500. We are currently monitoring the stability of the application to ensure the problem has been resolved. If you continue to experience any issues, please contact us at [email protected] for further assistance.

Identified: We have identified the problem and our engineering team is now working for the fix deployment. Further update will be shared once deployment is tested completed.

Investigating: We are receiving reports regarding computer details page that is throwing an Error 500. Our team is aware of this matter and currently doing further investigation. This is affecting both US and EU data-centers, we apologize for the inconvenience at this time. Further updates will be shared once root cause of the problem is identified.

Resolved: This issue has been resolved. Please contact us at [email protected] if you need further assistance.

Monitoring: Our engineering team has implemented a fix to address the reported issue regarding Error 500. We are currently monitoring the stability of the application to ensure the problem has been resolved. If you continue to experience any issues, please contact us at [email protected] for further assistance.

Identified: We have identified the problem and our engineering team is now working for the fix deployment. Further update will be shared once deployment is tested completed.

Investigating: We are receiving reports regarding computer details page that is throwing an Error 500. Our team is aware of this matter and currently doing further investigation. This is affecting both US and EU data-centers, we apologize for the inconvenience at this time. Further updates will be shared once root cause of the problem is identified.