SolarWinds Service Desk Status: check for SolarWinds Service Desk outages and issues

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Recently Resolved Incidents

APAC DC – Emails Not Generating New Incidents

Started 26 May 2025 22:54:13 (6 days ago), resolved 27 May 2025 09:19:14 (5 days ago)

Major Incident

Resolved

Email Services (APAC)

We are currently investigating an issue affecting the Service Desk in the APAC Data Center. At this time, emails sent to the Service Desk are not generating new incidents or adding comments to existing ones.

Our team is actively working to identify the root cause and will provide updates as soon as more information is available. We appreciate your patience and understanding.

See all updates

SolarWinds Service Desk Outage Survival Guide

A step-by-step guide to help you survive a SolarWinds Service Desk outage

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APAC DC – Emails Not Generating New Incidents

Started 26 May 2025 22:54:13 (6 days ago), resolved 27 May 2025 09:19:14 (5 days ago)

Major Incident

Resolved

Email Services (APAC)

We are currently investigating an issue affecting the Service Desk in the APAC Data Center. At this time, emails sent to the Service Desk are not generating new incidents or adding comments to existing ones.

Our team is actively working to identify the root cause and will provide updates as soon as more information is available. We appreciate your patience and understanding.

See all updates

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SolarWinds Service Desk Status

Real-time updates of SolarWinds Service Desk issues and outages

SolarWinds Service Desk status is Operational

Email Services (APAC)

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SolarWinds Service Desk Outage Survival Guide

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Email Services (APAC)

SolarWinds Service Desk Mobile Application

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