SolarWinds Service Desk Status

SolarWinds Service Desk Status

Real-time updates of SolarWinds Service Desk issues and outages

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SolarWinds Service Desk status is Operational

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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

No active incidents

Recently Resolved Incidents

Application Slow Performance
Started 12 Jan 2026 19:49:49 (5 days ago), resolved 13 Jan 2026 02:23:55 (4 days ago)
Minor Incident
Resolved
Application (North America)

We are currently seeing performance slowness within the Service Desk Application, and our team is investigating this matter. This impacts actions such as navigating through the Incidents page and other areas of the app.

See all updates
New tickets that were created are not appearing in the Service Desk UI
Started 12 Jan 2026 07:43:05 (5 days ago), resolved 12 Jan 2026 12:28:39 (5 days ago)
Minor Incident
Resolved
Application (APAC)

We are currently investigating an issue affecting the Service Desk in the AU Data Center. New tickets are not appearing in the UI.

Our team is actively working to identify the root cause and will provide updates as soon as more information becomes available. We appreciate your patience and understanding.

See all updates

SolarWinds Service Desk Outage Survival Guide

A step-by-step guide to help you survive a SolarWinds Service Desk outage
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    SolarWinds Service Desk Components

    SolarWinds Service Desk Status

    SolarWinds Service Desk

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    SolarWinds Service Desk Website & Blog

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    SolarWinds Service Desk [USA]

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    Application (North America)
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    Application Slow Performance
    Started 12 Jan 2026 19:49:49 (5 days ago), resolved 13 Jan 2026 02:23:55 (4 days ago)
    Minor Incident
    Resolved
    Application (North America)

    We are currently seeing performance slowness within the Service Desk Application, and our team is investigating this matter. This impacts actions such as navigating through the Incidents page and other areas of the app.

    See all updates
    API
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    Inventory
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    Email services
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    SolarWinds Service Desk [EMEA]

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    Email services (EMEA)
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    SolarWinds Service Desk [APAC]

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    Application (APAC)
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    New tickets that were created are not appearing in the Service Desk UI
    Started 12 Jan 2026 07:43:05 (5 days ago), resolved 12 Jan 2026 12:28:39 (5 days ago)
    Minor Incident
    Resolved
    Application (APAC)

    We are currently investigating an issue affecting the Service Desk in the AU Data Center. New tickets are not appearing in the UI.

    Our team is actively working to identify the root cause and will provide updates as soon as more information becomes available. We appreciate your patience and understanding.

    See all updates
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    Inventory (APAC)
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    Email Services (APAC)
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    SolarWinds Service Desk Mobile Application

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    SolarWinds Service Desk Alternatives

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