SolarWinds Service Desk Status

Investigating: The email service appears stable, but we will continue to monitor its performance throughout the weekend to ensure consistent reliability.

Investigating: We are still investigating the issue with Service Desk email notifications. We have received reports that emails were delivered today about events that occurred in the past. We are working closely with our email vendor regarding this incident.

Investigating: We are currently seeing multiple or duplicated notification emails and notifications even for resolved incidents and previous task. Our team is currently aware of this issue and currently investigating the cause.

Resolved: This issue has been resolved. Please contact us at [email protected] if you need further assistance.

Monitoring: We are continuing to monitor for any further issues.

Monitoring: We have successfully deployed a fix to the production environment. Our team will continue to monitor the application's performance to ensure everything runs smoothly.

Identified: We've identified the cause of the reported issue and are still working on a fix. Thank you for your patience.

Investigating: We are currently experiencing significant delays with the Service Desk notifications. Our team is actively working on a fix to resolve this issue as quickly as possible. Please note that other areas of the application remain functional.

If you have any questions or need further assistance, please contact us at [email protected].