TOPdesk SaaS status is Minor Service Outage

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TOPdesk SaaS Functionality malfunction

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Last updated 1 minute ago from official status page. Learn more
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Recently Resolved Incidents

RESOLVED: Major: EU1 disruption
Started 20 Aug 2025 06:49:13 (6 days ago), resolved 20 Aug 2025 09:15:00 (6 days ago)
Major Incident
Resolved
Functionality malfunction

We are currently experiencing disruptions with the EU1 hosting location. As a result your TOPdesk environment may not be available.

We are aware of the problem and are working on a solution.

Our apologies for the inconvenience. At the time of writing this we are not able to give you an estimate on when your environment will be available. The next update will be provided as events warrant until the issue has been resolved.

E-mail updates will be sent right away when the issue has been resolved. You can subscribe on the status page (https://status.topdesk.com) for additional updates.

To inform TOPdesk you are affected by this issue, please visit https://my.topdesk.com/tas/public/ssp/ . Please refer to incident TDR25 08 4429.

TOPdesk SaaS Outage Survival Guide

A step-by-step guide to help you survive a TOPdesk SaaS outage
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    TOPdesk SaaS Components

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    TOPdesk SaaS AU1 SaaS hosting location

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    TOPdesk SaaS BR1 SaaS hosting location

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    TOPdesk SaaS CA1 SaaS hosting location

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    TOPdesk SaaS EU1 SaaS hosting location

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    TOPdesk SaaS EU2 SaaS hosting location

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    TOPdesk SaaS EU3 SaaS hosting location

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    TOPdesk SaaS EU4 SaaS hosting location

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    TOPdesk SaaS EU3 SaaS hosting location

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    TOPdesk SaaS EU5 SaaS hosting location

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    TOPdesk SaaS EU6 SaaS hosting location

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    TOPdesk SaaS NL3 SaaS hosting location

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    TOPdesk SaaS NL4 SaaS hosting location

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    TOPdesk SaaS NO1 SaaS hosting location

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    TOPdesk SaaS UK1 SaaS hosting location

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    TOPdesk SaaS UK2 SaaS hosting location

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    TOPdesk SaaS US1 SaaS hosting location

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    TOPdesk SaaS US2 SaaS hosting location

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    TOPdesk SaaS My TOPdesk

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    TOPdesk SaaS Functionality malfunction

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    RESOLVED: Major: EU1 disruption
    Started 20 Aug 2025 06:49:13 (6 days ago), resolved 20 Aug 2025 09:15:00 (6 days ago)
    Major Incident
    Resolved
    Functionality malfunction

    We are currently experiencing disruptions with the EU1 hosting location. As a result your TOPdesk environment may not be available.

    We are aware of the problem and are working on a solution.

    Our apologies for the inconvenience. At the time of writing this we are not able to give you an estimate on when your environment will be available. The next update will be provided as events warrant until the issue has been resolved.

    E-mail updates will be sent right away when the issue has been resolved. You can subscribe on the status page (https://status.topdesk.com) for additional updates.

    To inform TOPdesk you are affected by this issue, please visit https://my.topdesk.com/tas/public/ssp/ . Please refer to incident TDR25 08 4429.

    TOPdesk SaaS General notifications

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