SysAid Status
Real-time updates of SysAid issues and outages
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SysAid Outage Survival Guide
SysAid Components
SysAid North America
INST03US - Virginia
INST04US - Virginia
INST05US - Virginia
INST06US - Virginia
INST07US - Oregon
INST08US - Oregon
INST09US - Oregon
INST64US - Virginia
INST10US
INST71US - Oregon
INST11US
INST72US - Oregon
INST80CA - Canada
INST73US - Oregon
INST74US - Oregon
INST35US
INST67US - Virginia
SysAid Europe
INST15EU - Dublin
INST16EU - Dublin
INST17EU - Dublin
INST18EU - Dublin
INST19EU - Frankfurt
INST21EU - Dublin
SysAid Australia
INST13AU - Melbourne
INST19EU
SysAid Alternatives
TOPdesk SaaS AU1 SaaS hosting location
We are currently experiencing system wide disruptions with one of our services. As a result you might be unable to send out mail when you use our mail server.
We are aware of the problem and are working on a solution.
To help us troubleshoot this issue, please add the following information to your ticket when you are affected by this disruption:
- The date and time of the last reproduction of this issue
- The username of the user that reproduced this issue
- A description of what the user was doing in TOPdesk
- Browser activity and network traffic logs in a .HAR file, see KI 11015 on how to gather this information.
Please contact TOPdesk Support after submitting an incident, so we can store additional logfiles to investigate this.
Our apologies for the inconvenience. At the time of writing this we are not able to give you an estimate on when your environment will be available. We aim to update this status page every 30 minutes until the issue has been resolved.
E-mail updates will be sent when the issue has been resolved. You can subscribe on the status page (https://status.topdesk.com) for additional updates.
To inform TOPdesk you are affected by this issue, please visit https://my.topdesk.com/tas/public/ssp/ . Please refer to incident TDR24 11 4509.
TOPdesk SaaS BR1 SaaS Hosting location
We are currently experiencing system wide disruptions with one of our services. As a result you might be unable to send out mail when you use our mail server.
We are aware of the problem and are working on a solution.
To help us troubleshoot this issue, please add the following information to your ticket when you are affected by this disruption:
- The date and time of the last reproduction of this issue
- The username of the user that reproduced this issue
- A description of what the user was doing in TOPdesk
- Browser activity and network traffic logs in a .HAR file, see KI 11015 on how to gather this information.
Please contact TOPdesk Support after submitting an incident, so we can store additional logfiles to investigate this.
Our apologies for the inconvenience. At the time of writing this we are not able to give you an estimate on when your environment will be available. We aim to update this status page every 30 minutes until the issue has been resolved.
E-mail updates will be sent when the issue has been resolved. You can subscribe on the status page (https://status.topdesk.com) for additional updates.
To inform TOPdesk you are affected by this issue, please visit https://my.topdesk.com/tas/public/ssp/ . Please refer to incident TDR24 11 4509.
