SeattleU IT Services Status
Real-time updates of SeattleU IT Services issues and outages
SeattleU IT Services status is Partially Degraded Service
SeattleU IT Services InformSU
Active Incidents
We have identified an issue with one of the operational reporting databases. It is currently not synching with our production Colleague database.
Some real time operational reports will be slightly out of date until the issue is resolved.
We are working with our vendor to have the issue resolved as quickly as possible.
Recently Resolved Incidents
No recent incidents
SeattleU IT Services Outage Survival Guide
SeattleU IT Services Components
SeattleU IT Services AWS EC2
SeattleU IT Services Campus Card
SeattleU IT Services Canvas
SeattleU IT Services Campus Phone Services
SeattleU IT Services Colleague
SeattleU IT Services ConnectSU
SeattleU IT Services Confluence
Automations
Create and Edit Articles
Notifications
View Content & Articles
SeattleU IT Services CyberSecurity
SeattleU IT Services EngageSU
SeattleU IT Services InformSU
We have identified an issue with one of the operational reporting databases. It is currently not synching with our production Colleague database.
Some real time operational reports will be slightly out of date until the issue is resolved.
We are working with our vendor to have the issue resolved as quickly as possible.
SeattleU IT Services Jira Service Management
Automation for Jira
Jira Service Management Service Portal
Jira Service Management Jira Service Management Email Requests
SeattleU IT Services Microsoft 365
SeattleU IT Services mySeattleU
SeattleU IT Services Network (wired/wireless, internet)
SeattleU IT Services Phones
Teams Phones Calling Queues
Teams Phones
SeattleU IT Services Printing (Managed Print Services)
SeattleU IT Services ProcureSU
SeattleU IT Services Redhawk Labs (Apporto)
SeattleU IT Services Slate
SeattleU IT Services SU Forms
SeattleU IT Services StarRez
SeattleU IT Services T: Drives
SeattleU IT Services VPN
SeattleU IT Services Zoom Meetings
SeattleU IT Services Other
SeattleU IT Services Alternatives
IT Services - Northeastern University Other
IT teams are investigating reports of NUworks, powered by Symplicity, failing to create accounts. Updates will be shared to Statuspage as they become available.
For any questions, or to report an issue, please contact the IT Service Desk 24/7 at 617.373.HELP [4357], help@northeastern.edu, or by visiting the Tech Service Portal.
Rescue and GoToAssist GoToAssist Remote Support v5
We are actively investigating reports that G2ARSv5 and Rescue Lens customers may be experiencing issues while accessing the application.
Our engineers are working to resolve the issue and will provide another update shortly.
Rescue and GoToAssist Rescue Lens
We are actively investigating reports that G2ARSv5 and Rescue Lens customers may be experiencing issues while accessing the application.
Our engineers are working to resolve the issue and will provide another update shortly.
