OIT Services Status
Real-time updates of OIT Services issues and outages
OIT Services status is Partially Degraded Service
UAOnline
OIT Services Software Licensing
Microsoft Office 365 License
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Active Incidents
Microsoft is discontinuing the M365 A1 Plus license, and some users are being transitioned from the M365 A1 "Plus" license to the M365 A1 license. This results in a loss of access to the desktop version of Office 365 applications, but all users should still be able to use the web-based apps at https://m365.cloud.microsoft/apps/ (requires UA login).
This change affects Crafts & Trades staff, Adjunct/Temporary Faculty, and Emeritus Faculty members. If you're not a member of these groups and are experiencing issues with the Microsoft Office suite, please reach out to your campus's IT helpdesk!
You can find more information about the license change here: https://www.uaf.edu/nooktech/news/microsoft-365-a1-license-changes.php As well as status reports by the license holder, UAA, here: https://status.uaa.alaska.edu/
Due to the longstanding nature of this change and resulting disruption, we will be updating this status only as new information becomes available. We are actively communicating with UAA about the situation, and appreciate your time and understanding as we navigate this unexpected transition. Thank you!
Recently Resolved Incidents
We have received reports that UAOnline is currently experiencing issues. The Identity Access Management team is aware and has identified the cause. A certificate issue is causing incorrect password errors for users who recently reset their credentials. We will be making updates at 3 hour intervals as they work towards a fix.
Thank you for your patience during the resolution of this issue!
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OIT Services Components
OIT Services Accounts & Accesses
OIT Services DUO
Duo Core Authentication Service
Duo Admin Panel
Duo Push Delivery
Duo Phone Call Delivery
OIT Services UA Blackboard Learn
Duo SMS Message Delivery
UA Blackboard Learn Web Application
UA Blackboard Learn SIS Integration
OIT Services Banner
Banner Admin Modules
UAOnline
We have received reports that UAOnline is currently experiencing issues. The Identity Access Management team is aware and has identified the cause. A certificate issue is causing incorrect password errors for users who recently reset their credentials. We will be making updates at 3 hour intervals as they work towards a fix.
Thank you for your patience during the resolution of this issue!
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OIT Services Banner Cloud
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Banner 8 Self Service (UAOnline)
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OIT Services Degree Works
Degree Works (UAA)
Degree Works Composer (UAA)
Degree Works Controller (UAA)
Degree Works DWTE (UAA)
Degree Works Responsive Dashboard (UAA)
Degree Works Scribe (UAA)
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Degree Works (UAF)
Degree Works Composer (UAF)
Degree Works Controller (UAF)
Degree Works DWTE (UAF)
Degree Works Responsive Dashboard (UAF)
Degree Works Scribe (UAF)
Degree Works Transit (UAF)
Degree Works (UAS)
Degree Works Composer (UAS)
Degree Works Controller (UAS)
Degree Works DWTE (UAS)
Degree Works Responsive Dashboard (UAS)
Degree Works Scribe (UAS)
Google Apps Drive
Degree Works Transit (UAS)
OIT Services UA Google Apps
Google Workspace
Google Apps Gmail
Google Apps Single Sign On
Google Apps Calendar
OIT Services Alaska.edu website
Google Apps Google Drive
Alaska.edu Edit Server
Google Apps Docs
Alaska.edu Frontends
OIT Services UAF.edu website
Google Apps Sheets
UAF.edu Edit Server
Google Apps Slides
UAF.edu Frontends
Google Apps Sites
Google Apps Groups
OIT Services Software Licensing
Google Apps Hangouts
keys.alaska.edu
Google Apps Classroom
Matlab Network License
ERDAS Licensing
Google Apps Talk
Google Apps Voice
SPSS Licensing
ArcGIS Licensing
Microsoft Office 365 License
Microsoft is discontinuing the M365 A1 Plus license, and some users are being transitioned from the M365 A1 "Plus" license to the M365 A1 license. This results in a loss of access to the desktop version of Office 365 applications, but all users should still be able to use the web-based apps at https://m365.cloud.microsoft/apps/ (requires UA login).
This change affects Crafts & Trades staff, Adjunct/Temporary Faculty, and Emeritus Faculty members. If you're not a member of these groups and are experiencing issues with the Microsoft Office suite, please reach out to your campus's IT helpdesk!
You can find more information about the license change here: https://www.uaf.edu/nooktech/news/microsoft-365-a1-license-changes.php As well as status reports by the license holder, UAA, here: https://status.uaa.alaska.edu/
Due to the longstanding nature of this change and resulting disruption, we will be updating this status only as new information becomes available. We are actively communicating with UAA about the situation, and appreciate your time and understanding as we navigate this unexpected transition. Thank you!