OIT Services status is Operational

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Last updated 1 minute ago from official status page. Learn more
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OIT Services Outage Survival Guide

A step-by-step guide to help you survive a OIT Services outage
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    OIT Services Components

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    OIT Services Accounts & Accesses

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    OIT Services UA Blackboard Learn

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    UA Blackboard Learn Web Application
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    UA Blackboard Learn SIS Integration
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    OIT Services Banner

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    Banner Admin Modules
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    UAOnline
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    Banner 9
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    OIT Services Banner Cloud

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    Banner App Nav
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    Banner 8 Self Service (UAOnline)
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    Banner Admin (Banner 9)
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    Employee Self Service
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    Faculty Self Service
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    Finance Self Service
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    General Events Management Self Service
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    General Self Service
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    Student Registration Self Service
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    Student Self Service
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    Banner Workflow
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    Automic
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    Banner Event Publisher
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    EIS
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    Evisions MAPS
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    Jasper Reports
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    SSB 8
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    OIT Services Degree Works

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    Degree Works (UAA)
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    Degree Works Composer (UAA)
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    Degree Works Controller (UAA)
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    Degree Works DWTE (UAA)
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    Degree Works Responsive Dashboard (UAA)
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    Degree Works Scribe (UAA)
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    Degree Works Transit (UAA)
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    Degree Works (UAF)
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    Degree Works Composer (UAF)
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    Degree Works Controller (UAF)
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    Degree Works DWTE (UAF)
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    Degree Works Responsive Dashboard (UAF)
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    Degree Works Scribe (UAF)
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    Degree Works Transit (UAF)
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    Degree Works (UAS)
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    Degree Works Composer (UAS)
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    Degree Works Controller (UAS)
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    Degree Works DWTE (UAS)
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    Degree Works Responsive Dashboard (UAS)
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    Degree Works Scribe (UAS)
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    Degree Works Transit (UAS)
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    OIT Services UA Google Apps

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    Google Apps Single Sign On
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    Google Apps Gmail
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    Google Apps Calendar
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    Google Apps Google Drive
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    Google Apps Drive
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    Google Apps Docs
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    Google Apps Sheets
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    Google Apps Slides
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    Google Apps Sites
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    Google Apps Groups
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    Google Apps Hangouts
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    Google Apps Classroom
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    Google Apps Talk
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    Google Apps Voice
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    OIT Services Alaska.edu website

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    Alaska.edu Edit Server
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    Alaska.edu Frontends
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    OIT Services UAF.edu website

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    UAF.edu Edit Server
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    UAF.edu Frontends
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    OIT Services Software Licensing

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    keys.alaska.edu
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    Matlab Network License
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    ERDAS Licensing
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    SPSS Licensing
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    ArcGIS Licensing
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    OIT Services Zoom

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    Zoom Phone
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    Zoom Meetings
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    Zoom Chat
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    Zoom Meeting Telephony Services
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    Zoom Web Portal
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    Zoom Cloud Recording
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    Zoom Zoom Video Webinars
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    Zoom Dashboard & Reporting
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    Zoom Download Center
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    Zoom REST API
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    OIT Services UA Network Connectivity

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    UAF Campus Connectivity
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    Statewide Network Connectivity
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    UAF/SW VPN
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    UAF Wireless
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    OIT Services UAF/SW File Servers

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    OIT Services ELMO.alaska.edu - Easy Login Maintenance Option for UAF/SW

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    OIT Services VDI - Virtual Desktop Infrastructure

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    OIT Services Other IT Services

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    OIT Services UAF Canvas

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    OIT Services Alternatives

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    IT Services - Northeastern University Account Access and Security

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    Duo Security SMS Message Delivery
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    See all
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    Student Information System (SIS)
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    Service Outage - High Severity: SIS Student Information System Intermittently Unavailable
    Started 13 Jan 2025 19:22:52 (4 days ago), still ongoing
    Major Incident
    Monitoring
    Student Information System (SIS)

    WashU IT is investigating an issue where multiple SIS (Student Information System) services are intermittently not working or are not available, including:

    Webstac SISAdmin Wuachieve.wustl.edu Webadvising.acadinfo.wustl.edu courselistings

    Teams are working to resolve the issue. Please call 314-933-3333 if you have any questions. We appreciate your patience as we work to restore service.

    BJC Phone System
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    Service Degradation - High Severity: Avaya One X Agent
    Started 8 Apr 2024 19:53:01 (9 months ago), still ongoing
    Minor Incident
    Investigating
    BJC Phone System

    WashU IT and BJC technical teams are investigating issues with the Avaya One X Agent. An upgrade was performed in February and appeared stable initially. Since then, an increasing number of remote users on WashU VPN have been reporting issues with audio dropping and similar issues affecting their Avaya service.

    Teams are working to resolve the issue. Please call 314-933-3333 if you have any questions. We appreciate your patience as we work to restore service.

    See all
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    DoIT Servers, Storage and Backups

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    Virtual Servers
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    Network outage affecting hosted servers.
    Started 13 Jan 2025 19:41:45 (4 days ago), still ongoing
    Maintenance
    Investigating
    Virtual Servers

    A networking issue occurred that impacted virtualized servers hosted on campus. The issue has been stabilized, but we are continuing to monitor it until we can be sure the issue is fully resolved.

    See all
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    USG Services Data Warehouse and Business Intelligence

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    Data Warehouse and Business Intelligence - Issues Reported
    Started 25 Oct 2024 20:14:30 (3 months ago), still ongoing
    Major Incident
    Investigating
    Data Warehouse and Business Intelligence

    Information Technology Services (ITS) is experiencing an outage affecting access to some services including Data Warehouse and Business Intelligence. Affected users may be experiencing problems with access to these services. Updates will be posted here as they become available.

    The following applications will not be available:

    • Cognos Business Intelligence & Reporting Application
    • APEX Data Collection Application
    • Degrees & Majors Authorized
    • HS/FICE Translation
    • External Site Codes
    • Oracle Database
    OneUSG Connect - HPRE
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