
OIT Services Status
Real-time updates of OIT Services issues and outages
OIT Services status is Minor Service Outage
Banner Admin Modules
OIT Services UA Google Apps
Google Workspace
OIT Services Software Licensing
Microsoft Office 365 License
UAF Wireless
OIT Services VDI - Virtual Desktop Infrastructure
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Active Incidents
Microsoft is discontinuing the M365 A1 Plus license, and some users are being transitioned from the M365 A1 "Plus" license to the M365 A1 license. This results in a loss of access to the desktop version of Office 365 applications, but all users should still be able to use the web-based apps at https://m365.cloud.microsoft/apps/ (requires UA login).
This change affects Crafts & Trades staff, Adjunct/Temporary Faculty, and Emeritus Faculty members. If you're not a member of these groups and are experiencing issues with the Microsoft Office suite, please reach out to your campus's IT helpdesk!
You can find more information about the license change here: https://www.uaf.edu/nooktech/news/microsoft-365-a1-license-changes.php As well as status reports by the license holder, UAA, here: https://status.uaa.alaska.edu/
Due to the longstanding nature of this change and resulting disruption, we will be updating this status only as new information becomes available. We are actively communicating with UAA about the situation, and appreciate your time and understanding as we navigate this unexpected transition. Thank you!
Recently Resolved Incidents
There is an Active Directory issue that is preventing users from logging into certain systems. The PAWS/Networking/Security teams are actively troubleshooting and investigating the issue.
We have received reports that Banner Admin is currently experiencing issues at login.
A workaround has been identified for some users: attempt to load https://banner.alaska.edu/ in new incognito/private browser windows until the login screen successfully loads. The OIT Enterprise Applications Services (EAS) team is currently investigating, and we will be making updates at 1-hour intervals.
Thank you for your patience during the resolution of this issue!
OIT Services Outage Survival Guide
OIT Services Components
OIT Services Accounts & Accesses
OIT Services DUO
Duo Core Authentication Service
Duo Admin Panel
Duo Push Delivery
Duo Phone Call Delivery
OIT Services UA Blackboard Learn
Duo SMS Message Delivery
UA Blackboard Learn Web Application
UA Blackboard Learn SIS Integration
OIT Services Banner
Banner Admin Modules
We have received reports that Banner Admin is currently experiencing issues at login.
A workaround has been identified for some users: attempt to load https://banner.alaska.edu/ in new incognito/private browser windows until the login screen successfully loads. The OIT Enterprise Applications Services (EAS) team is currently investigating, and we will be making updates at 1-hour intervals.
Thank you for your patience during the resolution of this issue!
UAOnline
Banner 9
OIT Services Banner Cloud
Banner App Nav
Banner 8 Self Service (UAOnline)
Banner Admin (Banner 9)
Employee Self Service
Faculty Self Service
Finance Self Service
General Events Management Self Service
General Self Service
Student Registration Self Service
Student Self Service
Banner Workflow
Automic
Banner Event Publisher
EIS
Evisions MAPS
Jasper Reports
SSB 8
OIT Services Degree Works
Degree Works (UAA)
Degree Works Composer (UAA)
Degree Works Controller (UAA)
Degree Works DWTE (UAA)
Degree Works Responsive Dashboard (UAA)
Degree Works Scribe (UAA)
Degree Works Transit (UAA)
Degree Works (UAF)
Degree Works Composer (UAF)
Degree Works Controller (UAF)
Degree Works DWTE (UAF)
Degree Works Responsive Dashboard (UAF)
Degree Works Scribe (UAF)
Degree Works Transit (UAF)
Degree Works (UAS)
Degree Works Composer (UAS)
Degree Works Controller (UAS)
Degree Works DWTE (UAS)
Degree Works Responsive Dashboard (UAS)
Degree Works Scribe (UAS)
Google Apps Drive
Degree Works Transit (UAS)
OIT Services UA Google Apps
Google Workspace
Google Apps Gmail
Google Apps Single Sign On
OIT Services Alaska.edu website
Google Apps Calendar
Alaska.edu Edit Server
Google Apps Google Drive
Alaska.edu Frontends
Google Apps Docs
Google Apps Sheets
OIT Services UAF.edu website
UAF.edu Edit Server
Google Apps Slides
Google Apps Sites
UAF.edu Frontends
Google Apps Groups
OIT Services Software Licensing
Google Apps Hangouts
keys.alaska.edu
Matlab Network License
Google Apps Classroom
ERDAS Licensing
Google Apps Talk
SPSS Licensing
Google Apps Voice
ArcGIS Licensing
Microsoft Office 365 License
Microsoft is discontinuing the M365 A1 Plus license, and some users are being transitioned from the M365 A1 "Plus" license to the M365 A1 license. This results in a loss of access to the desktop version of Office 365 applications, but all users should still be able to use the web-based apps at https://m365.cloud.microsoft/apps/ (requires UA login).
This change affects Crafts & Trades staff, Adjunct/Temporary Faculty, and Emeritus Faculty members. If you're not a member of these groups and are experiencing issues with the Microsoft Office suite, please reach out to your campus's IT helpdesk!
You can find more information about the license change here: https://www.uaf.edu/nooktech/news/microsoft-365-a1-license-changes.php As well as status reports by the license holder, UAA, here: https://status.uaa.alaska.edu/
Due to the longstanding nature of this change and resulting disruption, we will be updating this status only as new information becomes available. We are actively communicating with UAA about the situation, and appreciate your time and understanding as we navigate this unexpected transition. Thank you!
Foxit License
OIT Services Zoom
Zoom Phone
Zoom Meetings
Zoom Chat
Zoom Meeting Telephony Services
Zoom Web Portal
Zoom Cloud Recording
Zoom Zoom Video Webinars
Zoom Dashboard & Reporting
Zoom Download Center
Zoom REST API
OIT Services UA Network Connectivity
UAF Campus Connectivity
Statewide Network Connectivity
UAF/SW VPN
UAF Wireless
There is an Active Directory issue that is preventing users from logging into certain systems. The PAWS/Networking/Security teams are actively troubleshooting and investigating the issue.
OIT Services UAF/SW File Servers
OIT Services ELMO.alaska.edu - Easy Login Maintenance Option for UAF/SW
OIT Services VDI - Virtual Desktop Infrastructure
There is an Active Directory issue that is preventing users from logging into certain systems. The PAWS/Networking/Security teams are actively troubleshooting and investigating the issue.
OIT Services Other IT Services
There is an Active Directory issue that is preventing users from logging into certain systems. The PAWS/Networking/Security teams are actively troubleshooting and investigating the issue.