OIT Services Status
Real-time updates of OIT Services issues and outages
OIT Services status is Partially Degraded Service
OIT Services Software Licensing
Microsoft Office 365 License
OIT Services Other IT Services
Active Incidents
Microsoft is discontinuing the M365 A1 Plus license, and some users are being transitioned from the M365 A1 "Plus" license to the M365 A1 license. This results in a loss of access to the desktop version of Office 365 applications, but all users should still be able to use the web-based apps at https://m365.cloud.microsoft/apps/ (requires UA login).
This change affects Crafts & Trades staff, Adjunct/Temporary Faculty, and Emeritus Faculty members. If you're not a member of these groups and are experiencing issues with the Microsoft Office suite, please reach out to your campus's IT helpdesk!
You can find more information about the license change here: https://www.uaf.edu/nooktech/news/microsoft-365-a1-license-changes.php As well as status reports by the license holder, UAA, here: https://status.uaa.alaska.edu/
Due to the longstanding nature of this change and resulting disruption, we will be updating this status only as new information becomes available. We are actively communicating with UAA about the situation, and appreciate your time and understanding as we navigate this unexpected transition. Thank you!
Recently Resolved Incidents
We have received reports that the Confluence Wiki service (wiki.alaska.edu) is currently experiencing issues. The OIT PAWS team is currently investigating, and we will be making updates at 3-hour intervals.
Thank you for your patience during the resolution of this issue!
OIT Services Outage Survival Guide
OIT Services Components
OIT Services Accounts & Accesses
OIT Services DUO
Duo Core Authentication Service
Duo Admin Panel
Duo Push Delivery
Duo Phone Call Delivery
Duo SMS Message Delivery
OIT Services UA Blackboard Learn
UA Blackboard Learn Web Application
UA Blackboard Learn SIS Integration
OIT Services Banner
Banner Admin Modules
UAOnline
Banner 9
OIT Services Banner Cloud
Banner App Nav
Banner 8 Self Service (UAOnline)
Banner Admin (Banner 9)
Employee Self Service
Faculty Self Service
Finance Self Service
General Events Management Self Service
General Self Service
Student Registration Self Service
Student Self Service
Banner Workflow
Automic
Banner Event Publisher
EIS
Evisions MAPS
Jasper Reports
SSB 8
OIT Services Degree Works
Degree Works (UAA)
Degree Works Composer (UAA)
Degree Works Controller (UAA)
Degree Works DWTE (UAA)
Degree Works Responsive Dashboard (UAA)
Degree Works Scribe (UAA)
Degree Works Transit (UAA)
Degree Works (UAF)
Degree Works Composer (UAF)
Degree Works Controller (UAF)
Degree Works DWTE (UAF)
Degree Works Responsive Dashboard (UAF)
Degree Works Scribe (UAF)
Degree Works Transit (UAF)
Degree Works (UAS)
Degree Works Composer (UAS)
Degree Works Controller (UAS)
Degree Works DWTE (UAS)
Degree Works Responsive Dashboard (UAS)
Degree Works Scribe (UAS)
Degree Works Transit (UAS)
Google Apps Drive
OIT Services UA Google Apps
Google Apps Single Sign On
Google Apps Gmail
Google Apps Calendar
Google Apps Google Drive
Google Apps Docs
Google Apps Sheets
Google Apps Slides
Google Apps Sites
Google Apps Groups
Google Apps Hangouts
Google Apps Classroom
Google Apps Talk
Google Apps Voice
OIT Services Alaska.edu website
Alaska.edu Edit Server
Alaska.edu Frontends
OIT Services UAF.edu website
UAF.edu Edit Server
UAF.edu Frontends
OIT Services Software Licensing
keys.alaska.edu
Matlab Network License
ERDAS Licensing
SPSS Licensing
ArcGIS Licensing
Microsoft Office 365 License
Microsoft is discontinuing the M365 A1 Plus license, and some users are being transitioned from the M365 A1 "Plus" license to the M365 A1 license. This results in a loss of access to the desktop version of Office 365 applications, but all users should still be able to use the web-based apps at https://m365.cloud.microsoft/apps/ (requires UA login).
This change affects Crafts & Trades staff, Adjunct/Temporary Faculty, and Emeritus Faculty members. If you're not a member of these groups and are experiencing issues with the Microsoft Office suite, please reach out to your campus's IT helpdesk!
You can find more information about the license change here: https://www.uaf.edu/nooktech/news/microsoft-365-a1-license-changes.php As well as status reports by the license holder, UAA, here: https://status.uaa.alaska.edu/
Due to the longstanding nature of this change and resulting disruption, we will be updating this status only as new information becomes available. We are actively communicating with UAA about the situation, and appreciate your time and understanding as we navigate this unexpected transition. Thank you!
Foxit License
OIT Services Zoom
Zoom Phone
Zoom Meetings
Zoom Chat
Zoom Meeting Telephony Services
Zoom Web Portal
Zoom Cloud Recording
Zoom Zoom Video Webinars
Zoom Dashboard & Reporting
Zoom Download Center
Zoom REST API
OIT Services UA Network Connectivity
UAF Campus Connectivity
Statewide Network Connectivity
UAF/SW VPN
UAF Wireless
OIT Services UAF/SW File Servers
OIT Services ELMO.alaska.edu - Easy Login Maintenance Option for UAF/SW
OIT Services VDI - Virtual Desktop Infrastructure
OIT Services Other IT Services
We have received reports that the Confluence Wiki service (wiki.alaska.edu) is currently experiencing issues. The OIT PAWS team is currently investigating, and we will be making updates at 3-hour intervals.
Thank you for your patience during the resolution of this issue!