OIT Services Status: check for OIT Services outages and issues

Tue 15

Wed 16

Thu 17

Fri 18

Sat 19

Sun 20

Mon 21

now

OIT Services Accounts & Accesses

Tue 15

Wed 16

Thu 17

Fri 18

Sat 19

Sun 20

Mon 21

now

OIT Services DUO

Tue 15

Wed 16

Thu 17

Fri 18

Sat 19

Sun 20

Mon 21

now

Duo Core Authentication Service

Tue 15

Wed 16

Thu 17

Fri 18

Sat 19

Sun 20

Mon 21

now

Duo Admin Panel

Tue 15

Wed 16

Thu 17

Fri 18

Sat 19

Sun 20

Mon 21

now

Duo Push Delivery

Tue 15

Wed 16

Thu 17

Fri 18

Sat 19

Sun 20

Mon 21

now

Duo Phone Call Delivery

Tue 15

Wed 16

Thu 17

Fri 18

Sat 19

Sun 20

Mon 21

now

Duo SMS Message Delivery

Tue 15

Wed 16

Thu 17

Fri 18

Sat 19

Sun 20

Mon 21

now

OIT Services UA Blackboard Learn

Tue 15

Wed 16

Thu 17

Fri 18

Sat 19

Sun 20

Mon 21

now

UA Blackboard Learn Web Application

Tue 15

Wed 16

Thu 17

Fri 18

Sat 19

Sun 20

Mon 21

now

UA Blackboard Learn SIS Integration

Tue 15

Wed 16

Thu 17

Fri 18

Sat 19

Sun 20

Mon 21

now

OIT Services Banner

Tue 15

Wed 16

Thu 17

Fri 18

Sat 19

Sun 20

Mon 21

now

Banner Admin Modules

Tue 15

Wed 16

Thu 17

Fri 18

Sat 19

Sun 20

Mon 21

now

UAOnline

Tue 15

Wed 16

Thu 17

Fri 18

Sat 19

Sun 20

Mon 21

now

Banner 9

Tue 15

Wed 16

Thu 17

Fri 18

Sat 19

Sun 20

Mon 21

now

OIT Services Banner Cloud

Tue 15

Wed 16

Thu 17

Fri 18

Sat 19

Sun 20

Mon 21

now

Banner App Nav

Tue 15

Wed 16

Thu 17

Fri 18

Sat 19

Sun 20

Mon 21

now

Banner 8 Self Service (UAOnline)

Tue 15

Wed 16

Thu 17

Fri 18

Sat 19

Sun 20

Mon 21

now

Banner Admin (Banner 9)

Tue 15

Wed 16

Thu 17

Fri 18

Sat 19

Sun 20

Mon 21

now

Employee Self Service

Tue 15

Wed 16

Thu 17

Fri 18

Sat 19

Sun 20

Mon 21

now

Faculty Self Service

Tue 15

Wed 16

Thu 17

Fri 18

Sat 19

Sun 20

Mon 21

now

Finance Self Service

Tue 15

Wed 16

Thu 17

Fri 18

Sat 19

Sun 20

Mon 21

now

General Events Management Self Service

Tue 15

Wed 16

Thu 17

Fri 18

Sat 19

Sun 20

Mon 21

now

General Self Service

Tue 15

Wed 16

Thu 17

Fri 18

Sat 19

Sun 20

Mon 21

now

Student Registration Self Service

Tue 15

Wed 16

Thu 17

Fri 18

Sat 19

Sun 20

Mon 21

now

Student Self Service

Tue 15

Wed 16

Thu 17

Fri 18

Sat 19

Sun 20

Mon 21

now

Banner Workflow

Tue 15

Wed 16

Thu 17

Fri 18

Sat 19

Sun 20

Mon 21

now

Automic

Tue 15

Wed 16

Thu 17

Fri 18

Sat 19

Sun 20

Mon 21

now

Banner Event Publisher

Tue 15

Wed 16

Thu 17

Fri 18

Sat 19

Sun 20

Mon 21

now

EIS

Tue 15

Wed 16

Thu 17

Fri 18

Sat 19

Sun 20

Mon 21

now

Evisions MAPS

Tue 15

Wed 16

Thu 17

Fri 18

Sat 19

Sun 20

Mon 21

now

Jasper Reports

Tue 15

Wed 16

Thu 17

Fri 18

Sat 19

Sun 20

Mon 21

now

SSB 8

Tue 15

Wed 16

Thu 17

Fri 18

Sat 19

Sun 20

Mon 21

now

OIT Services Degree Works

Tue 15

Wed 16

Thu 17

Fri 18

Sat 19

Sun 20

Mon 21

now

Degree Works (UAA)

Tue 15

Wed 16

Thu 17

Fri 18

Sat 19

Sun 20

Mon 21

now

Degree Works Composer (UAA)

Tue 15

Wed 16

Thu 17

Fri 18

Sat 19

Sun 20

Mon 21

now

Degree Works Controller (UAA)

Tue 15

Wed 16

Thu 17

Fri 18

Sat 19

Sun 20

Mon 21

now

Degree Works DWTE (UAA)

Tue 15

Wed 16

Thu 17

Fri 18

Sat 19

Sun 20

Mon 21

now

Degree Works Responsive Dashboard (UAA)

Tue 15

Wed 16

Thu 17

Fri 18

Sat 19

Sun 20

Mon 21

now

Degree Works Scribe (UAA)

Tue 15

Wed 16

Thu 17

Fri 18

Sat 19

Sun 20

Mon 21

now

Degree Works Transit (UAA)

Tue 15

Wed 16

Thu 17

Fri 18

Sat 19

Sun 20

Mon 21

now

Degree Works (UAF)

Tue 15

Wed 16

Thu 17

Fri 18

Sat 19

Sun 20

Mon 21

now

Degree Works Composer (UAF)

Tue 15

Wed 16

Thu 17

Fri 18

Sat 19

Sun 20

Mon 21

now

Degree Works Controller (UAF)

Tue 15

Wed 16

Thu 17

Fri 18

Sat 19

Sun 20

Mon 21

now

Degree Works DWTE (UAF)

Tue 15

Wed 16

Thu 17

Fri 18

Sat 19

Sun 20

Mon 21

now

Degree Works Responsive Dashboard (UAF)

Tue 15

Wed 16

Thu 17

Fri 18

Sat 19

Sun 20

Mon 21

now

Degree Works Scribe (UAF)

Tue 15

Wed 16

Thu 17

Fri 18

Sat 19

Sun 20

Mon 21

now

Degree Works Transit (UAF)

Tue 15

Wed 16

Thu 17

Fri 18

Sat 19

Sun 20

Mon 21

now

Degree Works (UAS)

Tue 15

Wed 16

Thu 17

Fri 18

Sat 19

Sun 20

Mon 21

now

Degree Works Composer (UAS)

Tue 15

Wed 16

Thu 17

Fri 18

Sat 19

Sun 20

Mon 21

now

Degree Works Controller (UAS)

Tue 15

Wed 16

Thu 17

Fri 18

Sat 19

Sun 20

Mon 21

now

Degree Works DWTE (UAS)

Tue 15

Wed 16

Thu 17

Fri 18

Sat 19

Sun 20

Mon 21

now

Degree Works Responsive Dashboard (UAS)

Tue 15

Wed 16

Thu 17

Fri 18

Sat 19

Sun 20

Mon 21

now

Degree Works Scribe (UAS)

Tue 15

Wed 16

Thu 17

Fri 18

Sat 19

Sun 20

Mon 21

now

Google Apps Drive

Tue 15

Wed 16

Thu 17

Fri 18

Sat 19

Sun 20

Mon 21

now

Degree Works Transit (UAS)

Tue 15

Wed 16

Thu 17

Fri 18

Sat 19

Sun 20

Mon 21

now

OIT Services UA Google Apps

Tue 15

Wed 16

Thu 17

Fri 18

Sat 19

Sun 20

Mon 21

now

Google Apps Single Sign On

Tue 15

Wed 16

Thu 17

Fri 18

Sat 19

Sun 20

Mon 21

now

Google Apps Gmail

Tue 15

Wed 16

Thu 17

Fri 18

Sat 19

Sun 20

Mon 21

now

Google Apps Calendar

Tue 15

Wed 16

Thu 17

Fri 18

Sat 19

Sun 20

Mon 21

now

Google Apps Google Drive

Tue 15

Wed 16

Thu 17

Fri 18

Sat 19

Sun 20

Mon 21

now

Google Apps Docs

Tue 15

Wed 16

Thu 17

Fri 18

Sat 19

Sun 20

Mon 21

now

Google Apps Sheets

Tue 15

Wed 16

Thu 17

Fri 18

Sat 19

Sun 20

Mon 21

now

Google Apps Slides

Tue 15

Wed 16

Thu 17

Fri 18

Sat 19

Sun 20

Mon 21

now

Google Apps Sites

Tue 15

Wed 16

Thu 17

Fri 18

Sat 19

Sun 20

Mon 21

now

Google Apps Groups

Tue 15

Wed 16

Thu 17

Fri 18

Sat 19

Sun 20

Mon 21

now

Google Apps Hangouts

Tue 15

Wed 16

Thu 17

Fri 18

Sat 19

Sun 20

Mon 21

now

Google Apps Classroom

Tue 15

Wed 16

Thu 17

Fri 18

Sat 19

Sun 20

Mon 21

now

Google Apps Talk

Tue 15

Wed 16

Thu 17

Fri 18

Sat 19

Sun 20

Mon 21

now

Google Apps Voice

Tue 15

Wed 16

Thu 17

Fri 18

Sat 19

Sun 20

Mon 21

now

OIT Services Alaska.edu website

Tue 15

Wed 16

Thu 17

Fri 18

Sat 19

Sun 20

Mon 21

now

Alaska.edu Edit Server

Tue 15

Wed 16

Thu 17

Fri 18

Sat 19

Sun 20

Mon 21

now

Alaska.edu Frontends

Tue 15

Wed 16

Thu 17

Fri 18

Sat 19

Sun 20

Mon 21

now

OIT Services UAF.edu website

Tue 15

Wed 16

Thu 17

Fri 18

Sat 19

Sun 20

Mon 21

now

UAF.edu Edit Server

Tue 15

Wed 16

Thu 17

Fri 18

Sat 19

Sun 20

Mon 21

now

UAF.edu Frontends

Tue 15

Wed 16

Thu 17

Fri 18

Sat 19

Sun 20

Mon 21

now

OIT Services Software Licensing

Tue 15

Wed 16

Thu 17

Fri 18

Sat 19

Sun 20

Mon 21

now

keys.alaska.edu

Tue 15

Wed 16

Thu 17

Fri 18

Sat 19

Sun 20

Mon 21

now

Matlab Network License

Tue 15

Wed 16

Thu 17

Fri 18

Sat 19

Sun 20

Mon 21

now

ERDAS Licensing

Tue 15

Wed 16

Thu 17

Fri 18

Sat 19

Sun 20

Mon 21

now

SPSS Licensing

Tue 15

Wed 16

Thu 17

Fri 18

Sat 19

Sun 20

Mon 21

now

ArcGIS Licensing

Tue 15

Wed 16

Thu 17

Fri 18

Sat 19

Sun 20

Mon 21

now

OIT Services Zoom

Tue 15

Wed 16

Thu 17

Fri 18

Sat 19

Sun 20

Mon 21

now

Zoom Phone

Tue 15

Wed 16

Thu 17

Fri 18

Sat 19

Sun 20

Mon 21

now

Zoom Outage

Started 16 Apr 2025 19:11:31 (6 days ago), resolved 17 Apr 2025 01:02:24 (5 days ago)

Critical Incident

Postmortem

Zoom Phone

Zoom Meetings

Zoom Chat

Zoom Meeting Telephony Services

Zoom Web Portal

More...

The Zoom service is currently experiencing issues. The NTS Service Desk is currently investigating. Thank you for your patience during the resolution of this issue. Please expect an update at 11:40 AKST.

Postmortem: This disruption was the result of a vendor outage.

More information can be found here: https://status.zoom.us/incidents/pw9r9vnq5rvk

17 Apr 2025 15:50:21 (5 days ago)

Resolved: Zoom has resolved the outage on their end. Please see Zoom's status page for the resolution details. Thank you for your patience during the resolution of this issue.

You can find Zoom's status page notice here: https://status.zoom.us/incidents/pw9r9vnq5rvk

17 Apr 2025 01:02:24 (5 days ago)

Monitoring: Zoom reports that all services have been restored, and recommends flushing your DNS cache if issues persist; instructions on doing so are below. If you have any issues following the instructions provided or continue to experience issues with Zoom functionality, please contact your campus's IT helpdesk for further assistance.

For Windows devices: open a command prompt and type "ipconfig /flushdns" For MacOS devices: open a terminal window and type "sudo dscacheutil -flushcache; sudo killall -HUP mDNSResponder"

Thanks so much for your patience as we reported on this incident! Our next update will be made at 5:00pm AKDT if there are no further updates from Zoom before that time.

16 Apr 2025 22:30:17 (6 days ago)

Monitoring: Zoom has indicated that services have been restored. Updates from the vendor directly can be found on their status page. We will continue monitoring the situation and our next update will be at 1:30PM AKDT. Thank you for your patience during the resolution of this issue!

You can find Zoom's status page notice here: https://status.zoom.us/incidents/pw9r9vnq5rvk

16 Apr 2025 21:03:09 (6 days ago)

Identified: Zoom has indicated that they are continuing to investigate the outage. Updates from the vendor directly can be found on their status page. We will continue monitoring the situation and our next update will be at 1:00PM AKDT. Thank you for your patience during the resolution of this issue!

You can find Zoom's status page notice here: https://status.zoom.us/incidents/pw9r9vnq5rvk

16 Apr 2025 20:32:23 (6 days ago)

Investigating: Zoom services are still experiencing a global outage-- the vendor is reporting on the incident on their own status page, but please note that its availability is unstable. We will continue monitoring the situation and our next update will be at 12:30PM AKDT. Thank you for your patience during the resolution of this issue!

You can find Zoom's status page here: https://status.zoom.us/

16 Apr 2025 20:02:04 (6 days ago)

Investigating: The issue with Zoom is a global outage and not related to any UA infrastructure. The NTS Service Desk is monitoring the situation. Thank you for your patience during the resolution of this issue. Please expect an update at 12:00 AKST.

16 Apr 2025 19:18:02 (6 days ago)

Investigating: The Zoom service is currently experiencing issues. The NTS Service Desk is currently investigating. Thank you for your patience during the resolution of this issue. Please expect an update at 11:40 AKST.

16 Apr 2025 19:11:31 (6 days ago)

See all updates

Zoom Meetings

Tue 15

Wed 16

Thu 17

Fri 18

Sat 19

Sun 20

Mon 21

now

Zoom Outage

Started 16 Apr 2025 19:11:31 (6 days ago), resolved 17 Apr 2025 01:02:24 (5 days ago)

Critical Incident

Postmortem

Zoom Phone

Zoom Meetings

Zoom Chat

Zoom Meeting Telephony Services

Zoom Web Portal

More...

The Zoom service is currently experiencing issues. The NTS Service Desk is currently investigating. Thank you for your patience during the resolution of this issue. Please expect an update at 11:40 AKST.

Postmortem: This disruption was the result of a vendor outage.

More information can be found here: https://status.zoom.us/incidents/pw9r9vnq5rvk

17 Apr 2025 15:50:21 (5 days ago)

Resolved: Zoom has resolved the outage on their end. Please see Zoom's status page for the resolution details. Thank you for your patience during the resolution of this issue.

You can find Zoom's status page notice here: https://status.zoom.us/incidents/pw9r9vnq5rvk

17 Apr 2025 01:02:24 (5 days ago)

Monitoring: Zoom reports that all services have been restored, and recommends flushing your DNS cache if issues persist; instructions on doing so are below. If you have any issues following the instructions provided or continue to experience issues with Zoom functionality, please contact your campus's IT helpdesk for further assistance.

For Windows devices: open a command prompt and type "ipconfig /flushdns" For MacOS devices: open a terminal window and type "sudo dscacheutil -flushcache; sudo killall -HUP mDNSResponder"

Thanks so much for your patience as we reported on this incident! Our next update will be made at 5:00pm AKDT if there are no further updates from Zoom before that time.

16 Apr 2025 22:30:17 (6 days ago)

Monitoring: Zoom has indicated that services have been restored. Updates from the vendor directly can be found on their status page. We will continue monitoring the situation and our next update will be at 1:30PM AKDT. Thank you for your patience during the resolution of this issue!

You can find Zoom's status page notice here: https://status.zoom.us/incidents/pw9r9vnq5rvk

16 Apr 2025 21:03:09 (6 days ago)

Identified: Zoom has indicated that they are continuing to investigate the outage. Updates from the vendor directly can be found on their status page. We will continue monitoring the situation and our next update will be at 1:00PM AKDT. Thank you for your patience during the resolution of this issue!

You can find Zoom's status page notice here: https://status.zoom.us/incidents/pw9r9vnq5rvk

16 Apr 2025 20:32:23 (6 days ago)

Investigating: Zoom services are still experiencing a global outage-- the vendor is reporting on the incident on their own status page, but please note that its availability is unstable. We will continue monitoring the situation and our next update will be at 12:30PM AKDT. Thank you for your patience during the resolution of this issue!

You can find Zoom's status page here: https://status.zoom.us/

16 Apr 2025 20:02:04 (6 days ago)

Investigating: The issue with Zoom is a global outage and not related to any UA infrastructure. The NTS Service Desk is monitoring the situation. Thank you for your patience during the resolution of this issue. Please expect an update at 12:00 AKST.

16 Apr 2025 19:18:02 (6 days ago)

Investigating: The Zoom service is currently experiencing issues. The NTS Service Desk is currently investigating. Thank you for your patience during the resolution of this issue. Please expect an update at 11:40 AKST.

16 Apr 2025 19:11:31 (6 days ago)

See all updates

Zoom Chat

Tue 15

Wed 16

Thu 17

Fri 18

Sat 19

Sun 20

Mon 21

now

Zoom Outage

Started 16 Apr 2025 19:11:31 (6 days ago), resolved 17 Apr 2025 01:02:24 (5 days ago)

Critical Incident

Postmortem

Zoom Phone

Zoom Meetings

Zoom Chat

Zoom Meeting Telephony Services

Zoom Web Portal

More...

The Zoom service is currently experiencing issues. The NTS Service Desk is currently investigating. Thank you for your patience during the resolution of this issue. Please expect an update at 11:40 AKST.

Postmortem: This disruption was the result of a vendor outage.

More information can be found here: https://status.zoom.us/incidents/pw9r9vnq5rvk

17 Apr 2025 15:50:21 (5 days ago)

Resolved: Zoom has resolved the outage on their end. Please see Zoom's status page for the resolution details. Thank you for your patience during the resolution of this issue.

You can find Zoom's status page notice here: https://status.zoom.us/incidents/pw9r9vnq5rvk

17 Apr 2025 01:02:24 (5 days ago)

Monitoring: Zoom reports that all services have been restored, and recommends flushing your DNS cache if issues persist; instructions on doing so are below. If you have any issues following the instructions provided or continue to experience issues with Zoom functionality, please contact your campus's IT helpdesk for further assistance.

For Windows devices: open a command prompt and type "ipconfig /flushdns" For MacOS devices: open a terminal window and type "sudo dscacheutil -flushcache; sudo killall -HUP mDNSResponder"

Thanks so much for your patience as we reported on this incident! Our next update will be made at 5:00pm AKDT if there are no further updates from Zoom before that time.

16 Apr 2025 22:30:17 (6 days ago)

Monitoring: Zoom has indicated that services have been restored. Updates from the vendor directly can be found on their status page. We will continue monitoring the situation and our next update will be at 1:30PM AKDT. Thank you for your patience during the resolution of this issue!

You can find Zoom's status page notice here: https://status.zoom.us/incidents/pw9r9vnq5rvk

16 Apr 2025 21:03:09 (6 days ago)

Identified: Zoom has indicated that they are continuing to investigate the outage. Updates from the vendor directly can be found on their status page. We will continue monitoring the situation and our next update will be at 1:00PM AKDT. Thank you for your patience during the resolution of this issue!

You can find Zoom's status page notice here: https://status.zoom.us/incidents/pw9r9vnq5rvk

16 Apr 2025 20:32:23 (6 days ago)

Investigating: Zoom services are still experiencing a global outage-- the vendor is reporting on the incident on their own status page, but please note that its availability is unstable. We will continue monitoring the situation and our next update will be at 12:30PM AKDT. Thank you for your patience during the resolution of this issue!

You can find Zoom's status page here: https://status.zoom.us/

16 Apr 2025 20:02:04 (6 days ago)

Investigating: The issue with Zoom is a global outage and not related to any UA infrastructure. The NTS Service Desk is monitoring the situation. Thank you for your patience during the resolution of this issue. Please expect an update at 12:00 AKST.

16 Apr 2025 19:18:02 (6 days ago)

Investigating: The Zoom service is currently experiencing issues. The NTS Service Desk is currently investigating. Thank you for your patience during the resolution of this issue. Please expect an update at 11:40 AKST.

16 Apr 2025 19:11:31 (6 days ago)

See all updates

Zoom Meeting Telephony Services

Tue 15

Wed 16

Thu 17

Fri 18

Sat 19

Sun 20

Mon 21

now

Zoom Outage

Started 16 Apr 2025 19:11:31 (6 days ago), resolved 17 Apr 2025 01:02:24 (5 days ago)

Critical Incident

Postmortem

Zoom Phone

Zoom Meetings

Zoom Chat

Zoom Meeting Telephony Services

Zoom Web Portal

More...

The Zoom service is currently experiencing issues. The NTS Service Desk is currently investigating. Thank you for your patience during the resolution of this issue. Please expect an update at 11:40 AKST.

Postmortem: This disruption was the result of a vendor outage.

More information can be found here: https://status.zoom.us/incidents/pw9r9vnq5rvk

17 Apr 2025 15:50:21 (5 days ago)

Resolved: Zoom has resolved the outage on their end. Please see Zoom's status page for the resolution details. Thank you for your patience during the resolution of this issue.

You can find Zoom's status page notice here: https://status.zoom.us/incidents/pw9r9vnq5rvk

17 Apr 2025 01:02:24 (5 days ago)

Monitoring: Zoom reports that all services have been restored, and recommends flushing your DNS cache if issues persist; instructions on doing so are below. If you have any issues following the instructions provided or continue to experience issues with Zoom functionality, please contact your campus's IT helpdesk for further assistance.

For Windows devices: open a command prompt and type "ipconfig /flushdns" For MacOS devices: open a terminal window and type "sudo dscacheutil -flushcache; sudo killall -HUP mDNSResponder"

Thanks so much for your patience as we reported on this incident! Our next update will be made at 5:00pm AKDT if there are no further updates from Zoom before that time.

16 Apr 2025 22:30:17 (6 days ago)

Monitoring: Zoom has indicated that services have been restored. Updates from the vendor directly can be found on their status page. We will continue monitoring the situation and our next update will be at 1:30PM AKDT. Thank you for your patience during the resolution of this issue!

You can find Zoom's status page notice here: https://status.zoom.us/incidents/pw9r9vnq5rvk

16 Apr 2025 21:03:09 (6 days ago)

Identified: Zoom has indicated that they are continuing to investigate the outage. Updates from the vendor directly can be found on their status page. We will continue monitoring the situation and our next update will be at 1:00PM AKDT. Thank you for your patience during the resolution of this issue!

You can find Zoom's status page notice here: https://status.zoom.us/incidents/pw9r9vnq5rvk

16 Apr 2025 20:32:23 (6 days ago)

Investigating: Zoom services are still experiencing a global outage-- the vendor is reporting on the incident on their own status page, but please note that its availability is unstable. We will continue monitoring the situation and our next update will be at 12:30PM AKDT. Thank you for your patience during the resolution of this issue!

You can find Zoom's status page here: https://status.zoom.us/

16 Apr 2025 20:02:04 (6 days ago)

Investigating: The issue with Zoom is a global outage and not related to any UA infrastructure. The NTS Service Desk is monitoring the situation. Thank you for your patience during the resolution of this issue. Please expect an update at 12:00 AKST.

16 Apr 2025 19:18:02 (6 days ago)

Investigating: The Zoom service is currently experiencing issues. The NTS Service Desk is currently investigating. Thank you for your patience during the resolution of this issue. Please expect an update at 11:40 AKST.

16 Apr 2025 19:11:31 (6 days ago)

See all updates

Zoom Web Portal

Tue 15

Wed 16

Thu 17

Fri 18

Sat 19

Sun 20

Mon 21

now

Zoom Outage

Started 16 Apr 2025 19:11:31 (6 days ago), resolved 17 Apr 2025 01:02:24 (5 days ago)

Critical Incident

Postmortem

Zoom Phone

Zoom Meetings

Zoom Chat

Zoom Meeting Telephony Services

Zoom Web Portal

More...

The Zoom service is currently experiencing issues. The NTS Service Desk is currently investigating. Thank you for your patience during the resolution of this issue. Please expect an update at 11:40 AKST.

Postmortem: This disruption was the result of a vendor outage.

More information can be found here: https://status.zoom.us/incidents/pw9r9vnq5rvk

17 Apr 2025 15:50:21 (5 days ago)

Resolved: Zoom has resolved the outage on their end. Please see Zoom's status page for the resolution details. Thank you for your patience during the resolution of this issue.

You can find Zoom's status page notice here: https://status.zoom.us/incidents/pw9r9vnq5rvk

17 Apr 2025 01:02:24 (5 days ago)

Monitoring: Zoom reports that all services have been restored, and recommends flushing your DNS cache if issues persist; instructions on doing so are below. If you have any issues following the instructions provided or continue to experience issues with Zoom functionality, please contact your campus's IT helpdesk for further assistance.

For Windows devices: open a command prompt and type "ipconfig /flushdns" For MacOS devices: open a terminal window and type "sudo dscacheutil -flushcache; sudo killall -HUP mDNSResponder"

Thanks so much for your patience as we reported on this incident! Our next update will be made at 5:00pm AKDT if there are no further updates from Zoom before that time.

16 Apr 2025 22:30:17 (6 days ago)

Monitoring: Zoom has indicated that services have been restored. Updates from the vendor directly can be found on their status page. We will continue monitoring the situation and our next update will be at 1:30PM AKDT. Thank you for your patience during the resolution of this issue!

You can find Zoom's status page notice here: https://status.zoom.us/incidents/pw9r9vnq5rvk

16 Apr 2025 21:03:09 (6 days ago)

Identified: Zoom has indicated that they are continuing to investigate the outage. Updates from the vendor directly can be found on their status page. We will continue monitoring the situation and our next update will be at 1:00PM AKDT. Thank you for your patience during the resolution of this issue!

You can find Zoom's status page notice here: https://status.zoom.us/incidents/pw9r9vnq5rvk

16 Apr 2025 20:32:23 (6 days ago)

Investigating: Zoom services are still experiencing a global outage-- the vendor is reporting on the incident on their own status page, but please note that its availability is unstable. We will continue monitoring the situation and our next update will be at 12:30PM AKDT. Thank you for your patience during the resolution of this issue!

You can find Zoom's status page here: https://status.zoom.us/

16 Apr 2025 20:02:04 (6 days ago)

Investigating: The issue with Zoom is a global outage and not related to any UA infrastructure. The NTS Service Desk is monitoring the situation. Thank you for your patience during the resolution of this issue. Please expect an update at 12:00 AKST.

16 Apr 2025 19:18:02 (6 days ago)

Investigating: The Zoom service is currently experiencing issues. The NTS Service Desk is currently investigating. Thank you for your patience during the resolution of this issue. Please expect an update at 11:40 AKST.

16 Apr 2025 19:11:31 (6 days ago)

See all updates

Zoom Cloud Recording

Tue 15

Wed 16

Thu 17

Fri 18

Sat 19

Sun 20

Mon 21

now

Zoom Outage

Started 16 Apr 2025 19:11:31 (6 days ago), resolved 17 Apr 2025 01:02:24 (5 days ago)

Critical Incident

Postmortem

Zoom Phone

Zoom Meetings

Zoom Chat

Zoom Meeting Telephony Services

Zoom Web Portal

More...

The Zoom service is currently experiencing issues. The NTS Service Desk is currently investigating. Thank you for your patience during the resolution of this issue. Please expect an update at 11:40 AKST.

Postmortem: This disruption was the result of a vendor outage.

More information can be found here: https://status.zoom.us/incidents/pw9r9vnq5rvk

17 Apr 2025 15:50:21 (5 days ago)

Resolved: Zoom has resolved the outage on their end. Please see Zoom's status page for the resolution details. Thank you for your patience during the resolution of this issue.

You can find Zoom's status page notice here: https://status.zoom.us/incidents/pw9r9vnq5rvk

17 Apr 2025 01:02:24 (5 days ago)

Monitoring: Zoom reports that all services have been restored, and recommends flushing your DNS cache if issues persist; instructions on doing so are below. If you have any issues following the instructions provided or continue to experience issues with Zoom functionality, please contact your campus's IT helpdesk for further assistance.

For Windows devices: open a command prompt and type "ipconfig /flushdns" For MacOS devices: open a terminal window and type "sudo dscacheutil -flushcache; sudo killall -HUP mDNSResponder"

Thanks so much for your patience as we reported on this incident! Our next update will be made at 5:00pm AKDT if there are no further updates from Zoom before that time.

16 Apr 2025 22:30:17 (6 days ago)

Monitoring: Zoom has indicated that services have been restored. Updates from the vendor directly can be found on their status page. We will continue monitoring the situation and our next update will be at 1:30PM AKDT. Thank you for your patience during the resolution of this issue!

You can find Zoom's status page notice here: https://status.zoom.us/incidents/pw9r9vnq5rvk

16 Apr 2025 21:03:09 (6 days ago)

Identified: Zoom has indicated that they are continuing to investigate the outage. Updates from the vendor directly can be found on their status page. We will continue monitoring the situation and our next update will be at 1:00PM AKDT. Thank you for your patience during the resolution of this issue!

You can find Zoom's status page notice here: https://status.zoom.us/incidents/pw9r9vnq5rvk

16 Apr 2025 20:32:23 (6 days ago)

Investigating: Zoom services are still experiencing a global outage-- the vendor is reporting on the incident on their own status page, but please note that its availability is unstable. We will continue monitoring the situation and our next update will be at 12:30PM AKDT. Thank you for your patience during the resolution of this issue!

You can find Zoom's status page here: https://status.zoom.us/

16 Apr 2025 20:02:04 (6 days ago)

Investigating: The issue with Zoom is a global outage and not related to any UA infrastructure. The NTS Service Desk is monitoring the situation. Thank you for your patience during the resolution of this issue. Please expect an update at 12:00 AKST.

16 Apr 2025 19:18:02 (6 days ago)

Investigating: The Zoom service is currently experiencing issues. The NTS Service Desk is currently investigating. Thank you for your patience during the resolution of this issue. Please expect an update at 11:40 AKST.

16 Apr 2025 19:11:31 (6 days ago)

See all updates

Zoom Zoom Video Webinars

Tue 15

Wed 16

Thu 17

Fri 18

Sat 19

Sun 20

Mon 21

now

Zoom Outage

Started 16 Apr 2025 19:11:31 (6 days ago), resolved 17 Apr 2025 01:02:24 (5 days ago)

Critical Incident

Postmortem

Zoom Phone

Zoom Meetings

Zoom Chat

Zoom Meeting Telephony Services

Zoom Web Portal

More...

The Zoom service is currently experiencing issues. The NTS Service Desk is currently investigating. Thank you for your patience during the resolution of this issue. Please expect an update at 11:40 AKST.

Postmortem: This disruption was the result of a vendor outage.

More information can be found here: https://status.zoom.us/incidents/pw9r9vnq5rvk

17 Apr 2025 15:50:21 (5 days ago)

Resolved: Zoom has resolved the outage on their end. Please see Zoom's status page for the resolution details. Thank you for your patience during the resolution of this issue.

You can find Zoom's status page notice here: https://status.zoom.us/incidents/pw9r9vnq5rvk

17 Apr 2025 01:02:24 (5 days ago)

Monitoring: Zoom reports that all services have been restored, and recommends flushing your DNS cache if issues persist; instructions on doing so are below. If you have any issues following the instructions provided or continue to experience issues with Zoom functionality, please contact your campus's IT helpdesk for further assistance.

For Windows devices: open a command prompt and type "ipconfig /flushdns" For MacOS devices: open a terminal window and type "sudo dscacheutil -flushcache; sudo killall -HUP mDNSResponder"

Thanks so much for your patience as we reported on this incident! Our next update will be made at 5:00pm AKDT if there are no further updates from Zoom before that time.

16 Apr 2025 22:30:17 (6 days ago)

Monitoring: Zoom has indicated that services have been restored. Updates from the vendor directly can be found on their status page. We will continue monitoring the situation and our next update will be at 1:30PM AKDT. Thank you for your patience during the resolution of this issue!

You can find Zoom's status page notice here: https://status.zoom.us/incidents/pw9r9vnq5rvk

16 Apr 2025 21:03:09 (6 days ago)

Identified: Zoom has indicated that they are continuing to investigate the outage. Updates from the vendor directly can be found on their status page. We will continue monitoring the situation and our next update will be at 1:00PM AKDT. Thank you for your patience during the resolution of this issue!

You can find Zoom's status page notice here: https://status.zoom.us/incidents/pw9r9vnq5rvk

16 Apr 2025 20:32:23 (6 days ago)

Investigating: Zoom services are still experiencing a global outage-- the vendor is reporting on the incident on their own status page, but please note that its availability is unstable. We will continue monitoring the situation and our next update will be at 12:30PM AKDT. Thank you for your patience during the resolution of this issue!

You can find Zoom's status page here: https://status.zoom.us/

16 Apr 2025 20:02:04 (6 days ago)

Investigating: The issue with Zoom is a global outage and not related to any UA infrastructure. The NTS Service Desk is monitoring the situation. Thank you for your patience during the resolution of this issue. Please expect an update at 12:00 AKST.

16 Apr 2025 19:18:02 (6 days ago)

Investigating: The Zoom service is currently experiencing issues. The NTS Service Desk is currently investigating. Thank you for your patience during the resolution of this issue. Please expect an update at 11:40 AKST.

16 Apr 2025 19:11:31 (6 days ago)

See all updates

Zoom Dashboard & Reporting

Tue 15

Wed 16

Thu 17

Fri 18

Sat 19

Sun 20

Mon 21

now

Zoom Outage

Started 16 Apr 2025 19:11:31 (6 days ago), resolved 17 Apr 2025 01:02:24 (5 days ago)

Critical Incident

Postmortem

Zoom Phone

Zoom Meetings

Zoom Chat

Zoom Meeting Telephony Services

Zoom Web Portal

More...

The Zoom service is currently experiencing issues. The NTS Service Desk is currently investigating. Thank you for your patience during the resolution of this issue. Please expect an update at 11:40 AKST.

Postmortem: This disruption was the result of a vendor outage.

More information can be found here: https://status.zoom.us/incidents/pw9r9vnq5rvk

17 Apr 2025 15:50:21 (5 days ago)

Resolved: Zoom has resolved the outage on their end. Please see Zoom's status page for the resolution details. Thank you for your patience during the resolution of this issue.

You can find Zoom's status page notice here: https://status.zoom.us/incidents/pw9r9vnq5rvk

17 Apr 2025 01:02:24 (5 days ago)

Monitoring: Zoom reports that all services have been restored, and recommends flushing your DNS cache if issues persist; instructions on doing so are below. If you have any issues following the instructions provided or continue to experience issues with Zoom functionality, please contact your campus's IT helpdesk for further assistance.

For Windows devices: open a command prompt and type "ipconfig /flushdns" For MacOS devices: open a terminal window and type "sudo dscacheutil -flushcache; sudo killall -HUP mDNSResponder"

Thanks so much for your patience as we reported on this incident! Our next update will be made at 5:00pm AKDT if there are no further updates from Zoom before that time.

16 Apr 2025 22:30:17 (6 days ago)

Monitoring: Zoom has indicated that services have been restored. Updates from the vendor directly can be found on their status page. We will continue monitoring the situation and our next update will be at 1:30PM AKDT. Thank you for your patience during the resolution of this issue!

You can find Zoom's status page notice here: https://status.zoom.us/incidents/pw9r9vnq5rvk

16 Apr 2025 21:03:09 (6 days ago)

Identified: Zoom has indicated that they are continuing to investigate the outage. Updates from the vendor directly can be found on their status page. We will continue monitoring the situation and our next update will be at 1:00PM AKDT. Thank you for your patience during the resolution of this issue!

You can find Zoom's status page notice here: https://status.zoom.us/incidents/pw9r9vnq5rvk

16 Apr 2025 20:32:23 (6 days ago)

Investigating: Zoom services are still experiencing a global outage-- the vendor is reporting on the incident on their own status page, but please note that its availability is unstable. We will continue monitoring the situation and our next update will be at 12:30PM AKDT. Thank you for your patience during the resolution of this issue!

You can find Zoom's status page here: https://status.zoom.us/

16 Apr 2025 20:02:04 (6 days ago)

Investigating: The issue with Zoom is a global outage and not related to any UA infrastructure. The NTS Service Desk is monitoring the situation. Thank you for your patience during the resolution of this issue. Please expect an update at 12:00 AKST.

16 Apr 2025 19:18:02 (6 days ago)

Investigating: The Zoom service is currently experiencing issues. The NTS Service Desk is currently investigating. Thank you for your patience during the resolution of this issue. Please expect an update at 11:40 AKST.

16 Apr 2025 19:11:31 (6 days ago)

See all updates

Zoom Download Center

Tue 15

Wed 16

Thu 17

Fri 18

Sat 19

Sun 20

Mon 21

now

Zoom Outage

Started 16 Apr 2025 19:11:31 (6 days ago), resolved 17 Apr 2025 01:02:24 (5 days ago)

Critical Incident

Postmortem

Zoom Phone

Zoom Meetings

Zoom Chat

Zoom Meeting Telephony Services

Zoom Web Portal

More...

The Zoom service is currently experiencing issues. The NTS Service Desk is currently investigating. Thank you for your patience during the resolution of this issue. Please expect an update at 11:40 AKST.

Postmortem: This disruption was the result of a vendor outage.

More information can be found here: https://status.zoom.us/incidents/pw9r9vnq5rvk

17 Apr 2025 15:50:21 (5 days ago)

Resolved: Zoom has resolved the outage on their end. Please see Zoom's status page for the resolution details. Thank you for your patience during the resolution of this issue.

You can find Zoom's status page notice here: https://status.zoom.us/incidents/pw9r9vnq5rvk

17 Apr 2025 01:02:24 (5 days ago)

Monitoring: Zoom reports that all services have been restored, and recommends flushing your DNS cache if issues persist; instructions on doing so are below. If you have any issues following the instructions provided or continue to experience issues with Zoom functionality, please contact your campus's IT helpdesk for further assistance.

For Windows devices: open a command prompt and type "ipconfig /flushdns" For MacOS devices: open a terminal window and type "sudo dscacheutil -flushcache; sudo killall -HUP mDNSResponder"

Thanks so much for your patience as we reported on this incident! Our next update will be made at 5:00pm AKDT if there are no further updates from Zoom before that time.

16 Apr 2025 22:30:17 (6 days ago)

Monitoring: Zoom has indicated that services have been restored. Updates from the vendor directly can be found on their status page. We will continue monitoring the situation and our next update will be at 1:30PM AKDT. Thank you for your patience during the resolution of this issue!

You can find Zoom's status page notice here: https://status.zoom.us/incidents/pw9r9vnq5rvk

16 Apr 2025 21:03:09 (6 days ago)

Identified: Zoom has indicated that they are continuing to investigate the outage. Updates from the vendor directly can be found on their status page. We will continue monitoring the situation and our next update will be at 1:00PM AKDT. Thank you for your patience during the resolution of this issue!

You can find Zoom's status page notice here: https://status.zoom.us/incidents/pw9r9vnq5rvk

16 Apr 2025 20:32:23 (6 days ago)

Investigating: Zoom services are still experiencing a global outage-- the vendor is reporting on the incident on their own status page, but please note that its availability is unstable. We will continue monitoring the situation and our next update will be at 12:30PM AKDT. Thank you for your patience during the resolution of this issue!

You can find Zoom's status page here: https://status.zoom.us/

16 Apr 2025 20:02:04 (6 days ago)

Investigating: The issue with Zoom is a global outage and not related to any UA infrastructure. The NTS Service Desk is monitoring the situation. Thank you for your patience during the resolution of this issue. Please expect an update at 12:00 AKST.

16 Apr 2025 19:18:02 (6 days ago)

Investigating: The Zoom service is currently experiencing issues. The NTS Service Desk is currently investigating. Thank you for your patience during the resolution of this issue. Please expect an update at 11:40 AKST.

16 Apr 2025 19:11:31 (6 days ago)

See all updates

Zoom REST API

Tue 15

Wed 16

Thu 17

Fri 18

Sat 19

Sun 20

Mon 21

now

Zoom Outage

Started 16 Apr 2025 19:11:31 (6 days ago), resolved 17 Apr 2025 01:02:24 (5 days ago)

Critical Incident

Postmortem

Zoom Phone

Zoom Meetings

Zoom Chat

Zoom Meeting Telephony Services

Zoom Web Portal

More...

The Zoom service is currently experiencing issues. The NTS Service Desk is currently investigating. Thank you for your patience during the resolution of this issue. Please expect an update at 11:40 AKST.

Postmortem: This disruption was the result of a vendor outage.

More information can be found here: https://status.zoom.us/incidents/pw9r9vnq5rvk

17 Apr 2025 15:50:21 (5 days ago)

Resolved: Zoom has resolved the outage on their end. Please see Zoom's status page for the resolution details. Thank you for your patience during the resolution of this issue.

You can find Zoom's status page notice here: https://status.zoom.us/incidents/pw9r9vnq5rvk

17 Apr 2025 01:02:24 (5 days ago)

Monitoring: Zoom reports that all services have been restored, and recommends flushing your DNS cache if issues persist; instructions on doing so are below. If you have any issues following the instructions provided or continue to experience issues with Zoom functionality, please contact your campus's IT helpdesk for further assistance.

For Windows devices: open a command prompt and type "ipconfig /flushdns" For MacOS devices: open a terminal window and type "sudo dscacheutil -flushcache; sudo killall -HUP mDNSResponder"

Thanks so much for your patience as we reported on this incident! Our next update will be made at 5:00pm AKDT if there are no further updates from Zoom before that time.

16 Apr 2025 22:30:17 (6 days ago)

Monitoring: Zoom has indicated that services have been restored. Updates from the vendor directly can be found on their status page. We will continue monitoring the situation and our next update will be at 1:30PM AKDT. Thank you for your patience during the resolution of this issue!

You can find Zoom's status page notice here: https://status.zoom.us/incidents/pw9r9vnq5rvk

16 Apr 2025 21:03:09 (6 days ago)

Identified: Zoom has indicated that they are continuing to investigate the outage. Updates from the vendor directly can be found on their status page. We will continue monitoring the situation and our next update will be at 1:00PM AKDT. Thank you for your patience during the resolution of this issue!

You can find Zoom's status page notice here: https://status.zoom.us/incidents/pw9r9vnq5rvk

16 Apr 2025 20:32:23 (6 days ago)

Investigating: Zoom services are still experiencing a global outage-- the vendor is reporting on the incident on their own status page, but please note that its availability is unstable. We will continue monitoring the situation and our next update will be at 12:30PM AKDT. Thank you for your patience during the resolution of this issue!

You can find Zoom's status page here: https://status.zoom.us/

16 Apr 2025 20:02:04 (6 days ago)

Investigating: The issue with Zoom is a global outage and not related to any UA infrastructure. The NTS Service Desk is monitoring the situation. Thank you for your patience during the resolution of this issue. Please expect an update at 12:00 AKST.

16 Apr 2025 19:18:02 (6 days ago)

Investigating: The Zoom service is currently experiencing issues. The NTS Service Desk is currently investigating. Thank you for your patience during the resolution of this issue. Please expect an update at 11:40 AKST.

16 Apr 2025 19:11:31 (6 days ago)

See all updates

OIT Services UA Network Connectivity

Tue 15

Wed 16

Thu 17

Fri 18

Sat 19

Sun 20

Mon 21

now

UAF Campus Connectivity

Tue 15

Wed 16

Thu 17

Fri 18

Sat 19

Sun 20

Mon 21

now

UA Internet Outage

Started 14 Apr 2025 18:18:00 (8 days ago), resolved 16 Apr 2025 01:00:41 (6 days ago)

Critical Incident

Resolved

UAF Campus Connectivity

We have received reports that the UA network is currently experiencing issues. The OIT Networking team is currently investigating, and we will be making updates at 30-minute intervals.

Thank you for your patience during the resolution of this issue!

See all updates

Statewide Network Connectivity

Tue 15

Wed 16

Thu 17

Fri 18

Sat 19

Sun 20

Mon 21

now

UAF/SW VPN

Tue 15

Wed 16

Thu 17

Fri 18

Sat 19

Sun 20

Mon 21

now

UAF Wireless

Tue 15

Wed 16

Thu 17

Fri 18

Sat 19

Sun 20

Mon 21

now

OIT Services UAF/SW File Servers

Tue 15

Wed 16

Thu 17

Fri 18

Sat 19

Sun 20

Mon 21

now

OIT Services ELMO.alaska.edu - Easy Login Maintenance Option for UAF/SW

Tue 15

Wed 16

Thu 17

Fri 18

Sat 19

Sun 20

Mon 21

now

OIT Services VDI - Virtual Desktop Infrastructure

Tue 15

Wed 16

Thu 17

Fri 18

Sat 19

Sun 20

Mon 21

now

OIT Services Other IT Services

Tue 15

Wed 16

Thu 17

Fri 18

Sat 19

Sun 20

Mon 21

now

OIT Services UAF Canvas

Tue 15

Wed 16

Thu 17

Fri 18

Sat 19

Sun 20

Mon 21

now

OIT Services Status

Real-time updates of OIT Services issues and outages

OIT Services status is Operational

Zoom Phone

Zoom Meetings

Zoom Chat

Zoom Meeting Telephony Services

Zoom Web Portal

Zoom Cloud Recording

Zoom Zoom Video Webinars

Active Incidents

Recently Resolved Incidents

OIT Services Outage Survival Guide

OIT Services Components

OIT Services Accounts & Accesses

OIT Services DUO

Duo Core Authentication Service

Duo Admin Panel

Duo Push Delivery

Duo Phone Call Delivery

Duo SMS Message Delivery

OIT Services UA Blackboard Learn

UA Blackboard Learn Web Application

UA Blackboard Learn SIS Integration

OIT Services Banner

Banner Admin Modules

UAOnline

Banner 9

OIT Services Banner Cloud

Banner App Nav

Banner 8 Self Service (UAOnline)

Banner Admin (Banner 9)

Employee Self Service

Faculty Self Service

Finance Self Service

General Events Management Self Service

General Self Service

Student Registration Self Service

Student Self Service

Banner Workflow

Automic

Banner Event Publisher

EIS

Evisions MAPS

Jasper Reports

SSB 8

OIT Services Degree Works

Degree Works (UAA)

Degree Works Composer (UAA)

Degree Works Controller (UAA)

Degree Works DWTE (UAA)

Degree Works Responsive Dashboard (UAA)

Degree Works Scribe (UAA)

Degree Works Transit (UAA)

Degree Works (UAF)

Degree Works Composer (UAF)

Degree Works Controller (UAF)

Degree Works DWTE (UAF)

Degree Works Responsive Dashboard (UAF)

Degree Works Scribe (UAF)

Degree Works Transit (UAF)

Degree Works (UAS)

Degree Works Composer (UAS)

Degree Works Controller (UAS)

Degree Works DWTE (UAS)

Degree Works Responsive Dashboard (UAS)

Degree Works Scribe (UAS)

Google Apps Drive

Degree Works Transit (UAS)

OIT Services UA Google Apps

Google Apps Single Sign On

Google Apps Gmail

Google Apps Calendar

Google Apps Google Drive

Google Apps Docs

Google Apps Sheets

Google Apps Slides

Google Apps Sites

Google Apps Groups

Google Apps Hangouts