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Active Incidents

Northwest Campus Computer Login Outage

Started 29 May 2025 04:55:59 (4 days ago), still ongoing

Major Incident

Monitoring

Accounts & Accesses

We have received reports that UA computers in Nome/UAF Northwest are currently experiencing issues with domain-based logins. A temporary workaround involving disconnecting the device from the internet and logging in with historical credentials has been identified. The OIT PAWS team has been notified and will be investigating, and you can expect an update tomorrow morning (Thursday, May 29th).

Thank you for your patience during the resolution of this issue!

Monitoring: The OIT PAWS team is continuing to monitor their implemented fix for stability and is working to stand up a long-term solution. Thank you again for your patience during the resolution of this issue! You can expect another update when new information has become available and over the weekend.

31 May 2025 01:05:20 (2 days ago)

30 May 2025 15:37:34 (2 days ago)

Monitoring: The OIT PAWS team is continuing to monitor their implemented fix for stability. Affected devices may need to be rebooted if login issues persist, after which service should be restored. Thank you again for your patience during the resolution of this issue! Our next update will be at 7:30am tomorrow.

30 May 2025 01:04:54 (3 days ago)

Monitoring: The OIT PAWS team has identified the issue and has implemented a fix. Affected devices may need to be rebooted if login issues persist, after which service should be restored. Thank you for your patience during the resolution of this issue. Further updates will be made if there are changes to the stability of this service, and once sufficient monitoring has been completed to consider it fully resolved.

29 May 2025 19:11:34 (3 days ago)

Identified: OIT PAWS reports that a replication issue has been identified in the Nome domain controller, and technicians are currently determining the best path forward for service restoration. Updates will be made as new information is made available, and at 3-hour intervals.

Thank you again for your patience during the resolution of this issue!

29 May 2025 17:43:46 (3 days ago)

Investigating: OIT PAWS is continuing to investigate this issue, and you can expect further updates in 3-hour intervals.

Thank you again for your patience and understanding while a resolution is being worked!

29 May 2025 17:03:02 (3 days ago)

Investigating: We have received reports that UA computers in Nome/UAF Northwest are currently experiencing issues with domain-based logins. A temporary workaround involving disconnecting the device from the internet and logging in with historical credentials has been identified. The OIT PAWS team has been notified and will be investigating, and you can expect an update tomorrow morning (Thursday, May 29th).

Thank you for your patience during the resolution of this issue!

29 May 2025 04:55:59 (4 days ago)

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OIT Services Outage Survival Guide

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Northwest Campus Computer Login Outage

Started 29 May 2025 04:55:59 (4 days ago), still ongoing

Major Incident

Monitoring

Accounts & Accesses

Thank you for your patience during the resolution of this issue!

31 May 2025 01:05:20 (2 days ago)

30 May 2025 15:37:34 (2 days ago)

30 May 2025 01:04:54 (3 days ago)

29 May 2025 19:11:34 (3 days ago)

Thank you again for your patience during the resolution of this issue!

29 May 2025 17:43:46 (3 days ago)

Investigating: OIT PAWS is continuing to investigate this issue, and you can expect further updates in 3-hour intervals.

Thank you again for your patience and understanding while a resolution is being worked!

29 May 2025 17:03:02 (3 days ago)

Thank you for your patience during the resolution of this issue!

29 May 2025 04:55:59 (4 days ago)

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