Phonecheck status is Under Maintenance

Wed 11
Thu 12
Fri 13
Sat 14
Sun 15
Mon 16
Tue 17
now

Phonecheck Carrier Eligibility Services

Wed 11
Thu 12
Fri 13
Sat 14
Sun 15
Mon 16
Tue 17
now
AT&T Status
Wed 11
Thu 12
Fri 13
Sat 14
Sun 15
Mon 16
Tue 17
now
Mac Desktop
Wed 11
Thu 12
Fri 13
Sat 14
Sun 15
Mon 16
Tue 17
now
Windows Desktop
Wed 11
Thu 12
Fri 13
Sat 14
Sun 15
Mon 16
Tue 17
now
Last updated 1 minute ago from official status page. Learn more
Stay ahead of Phonecheck outages
Sign up to create a custom dashboard to monitor the services you rely on. 3,000+ services supported.

Active Incidents

No active incidents

Recently Resolved Incidents

Server Outage
Started 16 Sep 2024 14:40:51 (2 days ago), resolved 16 Sep 2024 15:49:45 (2 days ago)
Critical Incident
Resolved
Mac Desktop
Windows Desktop

We are currently investigating a server outage that is affecting the Phonecheck desktop application

Server Outage
Started 11 Sep 2024 14:24:11 (7 days ago), resolved 11 Sep 2024 16:00:37 (7 days ago)
Critical Incident
Resolved
Mac Desktop
Windows Desktop

We are currently investigating an outage that is causing issues with device processing on Phonecheck

Phonecheck Outage Survival Guide

A step-by-step guide to help you survive a Phonecheck outage
NaN%

    Phonecheck Components

    Wed 11
    Thu 12
    Fri 13
    Sat 14
    Sun 15
    Mon 16
    Tue 17
    now

    Phonecheck Carrier Eligibility Services

    Wed 11
    Thu 12
    Fri 13
    Sat 14
    Sun 15
    Mon 16
    Tue 17
    now
    GSMA Blacklist
    Wed 11
    Thu 12
    Fri 13
    Sat 14
    Sun 15
    Mon 16
    Tue 17
    now
    T-Mobile Status
    Wed 11
    Thu 12
    Fri 13
    Sat 14
    Sun 15
    Mon 16
    Tue 17
    now
    Verizon Status
    Wed 11
    Thu 12
    Fri 13
    Sat 14
    Sun 15
    Mon 16
    Tue 17
    now
    AT&T Status
    Wed 11
    Thu 12
    Fri 13
    Sat 14
    Sun 15
    Mon 16
    Tue 17
    now

    Phonecheck Apple Products & Services

    Wed 11
    Thu 12
    Fri 13
    Sat 14
    Sun 15
    Mon 16
    Tue 17
    now
    Apple iOS App
    Wed 11
    Thu 12
    Fri 13
    Sat 14
    Sun 15
    Mon 16
    Tue 17
    now
    Apple iCloud IMEI Service
    Wed 11
    Thu 12
    Fri 13
    Sat 14
    Sun 15
    Mon 16
    Tue 17
    now
    Apple Simlock IMEI Service
    Wed 11
    Thu 12
    Fri 13
    Sat 14
    Sun 15
    Mon 16
    Tue 17
    now
    Apple Carrierlock IMEI Service
    Wed 11
    Thu 12
    Fri 13
    Sat 14
    Sun 15
    Mon 16
    Tue 17
    now

    Phonecheck Android Products & Services

    Wed 11
    Thu 12
    Fri 13
    Sat 14
    Sun 15
    Mon 16
    Tue 17
    now
    Android App
    Wed 11
    Thu 12
    Fri 13
    Sat 14
    Sun 15
    Mon 16
    Tue 17
    now
    Samsung Information Service
    Wed 11
    Thu 12
    Fri 13
    Sat 14
    Sun 15
    Mon 16
    Tue 17
    now
    Google Information Service
    Wed 11
    Thu 12
    Fri 13
    Sat 14
    Sun 15
    Mon 16
    Tue 17
    now

    Phonecheck Cloud Products & Services

    Wed 11
    Thu 12
    Fri 13
    Sat 14
    Sun 15
    Mon 16
    Tue 17
    now
    Bulk IMEI Check
    Wed 11
    Thu 12
    Fri 13
    Sat 14
    Sun 15
    Mon 16
    Tue 17
    now
    Cloud Portal
    Wed 11
    Thu 12
    Fri 13
    Sat 14
    Sun 15
    Mon 16
    Tue 17
    now
    Email Services
    Wed 11
    Thu 12
    Fri 13
    Sat 14
    Sun 15
    Mon 16
    Tue 17
    now
    Device History Report
    Wed 11
    Thu 12
    Fri 13
    Sat 14
    Sun 15
    Mon 16
    Tue 17
    now
    Cloud API - Get Device Info (Legacy)
    Wed 11
    Thu 12
    Fri 13
    Sat 14
    Sun 15
    Mon 16
    Tue 17
    now
    Cloud API - Bulk IMEI to Get Device Info (Legacy)
    Wed 11
    Thu 12
    Fri 13
    Sat 14
    Sun 15
    Mon 16
    Tue 17
    now
    Cloud API - Get All Devices (Legacy)
    Wed 11
    Thu 12
    Fri 13
    Sat 14
    Sun 15
    Mon 16
    Tue 17
    now
    Cloud API - Fetch A4 Reports (Legacy)
    Wed 11
    Thu 12
    Fri 13
    Sat 14
    Sun 15
    Mon 16
    Tue 17
    now
    Cloud API - Erasure Reports (Legacy)
    Wed 11
    Thu 12
    Fri 13
    Sat 14
    Sun 15
    Mon 16
    Tue 17
    now
    Cloud API - POST Authentication Token (Latest)
    Wed 11
    Thu 12
    Fri 13
    Sat 14
    Sun 15
    Mon 16
    Tue 17
    now
    Cloud API - GET Device Info from Cloud DB (Latest)
    Wed 11
    Thu 12
    Fri 13
    Sat 14
    Sun 15
    Mon 16
    Tue 17
    now
    Cloud API - GET Device Info from Consumer DB (Latest)
    Wed 11
    Thu 12
    Fri 13
    Sat 14
    Sun 15
    Mon 16
    Tue 17
    now
    Cloud API - POST Device History Report (Latest)
    Wed 11
    Thu 12
    Fri 13
    Sat 14
    Sun 15
    Mon 16
    Tue 17
    now

    Phonecheck Desktop Products

    Wed 11
    Thu 12
    Fri 13
    Sat 14
    Sun 15
    Mon 16
    Tue 17
    now
    Mac Desktop
    Wed 11
    Thu 12
    Fri 13
    Sat 14
    Sun 15
    Mon 16
    Tue 17
    now
    Server Outage
    Started 11 Sep 2024 14:24:11 (7 days ago), resolved 11 Sep 2024 16:00:37 (7 days ago)
    Critical Incident
    Resolved
    Mac Desktop
    Windows Desktop

    We are currently investigating an outage that is causing issues with device processing on Phonecheck

    Server Outage
    Started 16 Sep 2024 14:40:51 (2 days ago), resolved 16 Sep 2024 15:49:45 (2 days ago)
    Critical Incident
    Resolved
    Mac Desktop
    Windows Desktop

    We are currently investigating a server outage that is affecting the Phonecheck desktop application

    Windows Desktop
    Wed 11
    Thu 12
    Fri 13
    Sat 14
    Sun 15
    Mon 16
    Tue 17
    now
    Server Outage
    Started 11 Sep 2024 14:24:11 (7 days ago), resolved 11 Sep 2024 16:00:37 (7 days ago)
    Critical Incident
    Resolved
    Mac Desktop
    Windows Desktop

    We are currently investigating an outage that is causing issues with device processing on Phonecheck

    Server Outage
    Started 16 Sep 2024 14:40:51 (2 days ago), resolved 16 Sep 2024 15:49:45 (2 days ago)
    Critical Incident
    Resolved
    Mac Desktop
    Windows Desktop

    We are currently investigating a server outage that is affecting the Phonecheck desktop application

    Phonecheck US West 1

    Wed 11
    Thu 12
    Fri 13
    Sat 14
    Sun 15
    Mon 16
    Tue 17
    now

    Phonecheck US West 2

    Wed 11
    Thu 12
    Fri 13
    Sat 14
    Sun 15
    Mon 16
    Tue 17
    now

    Phonecheck EU West 1

    Wed 11
    Thu 12
    Fri 13
    Sat 14
    Sun 15
    Mon 16
    Tue 17
    now

    Phonecheck EU West 2

    Wed 11
    Thu 12
    Fri 13
    Sat 14
    Sun 15
    Mon 16
    Tue 17
    now

    Phonecheck EU West 3

    Wed 11
    Thu 12
    Fri 13
    Sat 14
    Sun 15
    Mon 16
    Tue 17
    now

    Phonecheck EU Central 1

    Wed 11
    Thu 12
    Fri 13
    Sat 14
    Sun 15
    Mon 16
    Tue 17
    now

    Phonecheck Alternatives

    Wed 11
    Thu 12
    Fri 13
    Sat 14
    Sun 15
    Mon 16
    Tue 17
    now

    SeattleU IT Services InformSU

    Wed 11
    Thu 12
    Fri 13
    Sat 14
    Sun 15
    Mon 16
    Tue 17
    now
    Some InformSU Reports Out of Date
    Started 16 Sep 2024 23:24:49 (2 days ago), still ongoing
    Minor Incident
    Investigating
    InformSU

    We have identified an issue with one of the operational reporting databases. It is currently not synching with our production Colleague database.

    Some real time operational reports will be slightly out of date until the issue is resolved.

    We are working with our vendor to have the issue resolved as quickly as possible.

    See all
    Wed 11
    Thu 12
    Fri 13
    Sat 14
    Sun 15
    Mon 16
    Tue 17
    now
    Wed 11
    Thu 12
    Fri 13
    Sat 14
    Sun 15
    Mon 16
    Tue 17
    now
    Wed 11
    Thu 12
    Fri 13
    Sat 14
    Sun 15
    Mon 16
    Tue 17
    now
    Wed 11
    Thu 12
    Fri 13
    Sat 14
    Sun 15
    Mon 16
    Tue 17
    now

    Rescue and GoToAssist GoToAssist Remote Support v5

    Wed 11
    Thu 12
    Fri 13
    Sat 14
    Sun 15
    Mon 16
    Tue 17
    now
    GoToAssist Remote Support v5 and Rescue Lens - Unable to login
    Started 19 Jul 2024 11:54:53 (2 months ago), still ongoing
    Critical Incident
    Identified
    GoToAssist Remote Support v5
    Rescue Lens

    We are actively investigating reports that G2ARSv5 and Rescue Lens customers may be experiencing issues while accessing the application.

    Our engineers are working to resolve the issue and will provide another update shortly.

    Rescue and GoToAssist Rescue Lens

    Wed 11
    Thu 12
    Fri 13
    Sat 14
    Sun 15
    Mon 16
    Tue 17
    now
    GoToAssist Remote Support v5 and Rescue Lens - Unable to login
    Started 19 Jul 2024 11:54:53 (2 months ago), still ongoing
    Critical Incident
    Identified
    GoToAssist Remote Support v5
    Rescue Lens

    We are actively investigating reports that G2ARSv5 and Rescue Lens customers may be experiencing issues while accessing the application.

    Our engineers are working to resolve the issue and will provide another update shortly.

    See all
    Wed 11
    Thu 12
    Fri 13
    Sat 14
    Sun 15
    Mon 16
    Tue 17
    now
    Wed 11
    Thu 12
    Fri 13
    Sat 14
    Sun 15
    Mon 16
    Tue 17
    now

    IT Services - Northeastern University Other

    Wed 11
    Thu 12
    Fri 13
    Sat 14
    Sun 15
    Mon 16
    Tue 17
    now
    NUWorks | Account Creation Unavailable
    Started 6 Sep 2024 19:14:54 (12 days ago), still ongoing
    Minor Incident
    Investigating
    Other

    IT teams are investigating reports of NUworks, powered by Symplicity, failing to create accounts. Updates will be shared to Statuspage as they become available.

    For any questions, or to report an issue, please contact the IT Service Desk 24/7 at 617.373.HELP [4357], help@northeastern.edu, or by visiting the Tech Service Portal.

    See all
    Wed 11
    Thu 12
    Fri 13
    Sat 14
    Sun 15
    Mon 16
    Tue 17
    now