Phonecheck Status
Real-time updates of Phonecheck issues and outages
Phonecheck status is Under Maintenance
Phonecheck Carrier Eligibility Services
AT&T Status
Mac Desktop
Windows Desktop
Active Incidents
No active incidents
Recently Resolved Incidents
We are currently investigating a server outage that is affecting the Phonecheck desktop application
We are currently investigating an outage that is causing issues with device processing on Phonecheck
Phonecheck Outage Survival Guide
Phonecheck Components
Phonecheck Carrier Eligibility Services
GSMA Blacklist
T-Mobile Status
Verizon Status
AT&T Status
Phonecheck Apple Products & Services
Apple iOS App
Apple iCloud IMEI Service
Apple Simlock IMEI Service
Apple Carrierlock IMEI Service
Phonecheck Android Products & Services
Android App
Samsung Information Service
Google Information Service
Phonecheck Cloud Products & Services
Bulk IMEI Check
Cloud Portal
Email Services
Device History Report
Cloud API - Get Device Info (Legacy)
Cloud API - Bulk IMEI to Get Device Info (Legacy)
Cloud API - Get All Devices (Legacy)
Cloud API - Fetch A4 Reports (Legacy)
Cloud API - Erasure Reports (Legacy)
Cloud API - POST Authentication Token (Latest)
Cloud API - GET Device Info from Cloud DB (Latest)
Cloud API - GET Device Info from Consumer DB (Latest)
Cloud API - POST Device History Report (Latest)
Phonecheck Desktop Products
Mac Desktop
We are currently investigating an outage that is causing issues with device processing on Phonecheck
We are currently investigating a server outage that is affecting the Phonecheck desktop application
Windows Desktop
We are currently investigating an outage that is causing issues with device processing on Phonecheck
We are currently investigating a server outage that is affecting the Phonecheck desktop application
Phonecheck US West 1
Phonecheck US West 2
Phonecheck EU West 1
Phonecheck EU West 2
Phonecheck EU West 3
Phonecheck EU Central 1
Phonecheck Alternatives
SeattleU IT Services InformSU
We have identified an issue with one of the operational reporting databases. It is currently not synching with our production Colleague database.
Some real time operational reports will be slightly out of date until the issue is resolved.
We are working with our vendor to have the issue resolved as quickly as possible.
Rescue and GoToAssist GoToAssist Remote Support v5
We are actively investigating reports that G2ARSv5 and Rescue Lens customers may be experiencing issues while accessing the application.
Our engineers are working to resolve the issue and will provide another update shortly.
Rescue and GoToAssist Rescue Lens
We are actively investigating reports that G2ARSv5 and Rescue Lens customers may be experiencing issues while accessing the application.
Our engineers are working to resolve the issue and will provide another update shortly.
IT Services - Northeastern University Other
IT teams are investigating reports of NUworks, powered by Symplicity, failing to create accounts. Updates will be shared to Statuspage as they become available.
For any questions, or to report an issue, please contact the IT Service Desk 24/7 at 617.373.HELP [4357], help@northeastern.edu, or by visiting the Tech Service Portal.