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Active Incidents

iOS Push Notification - Update Required
Started 15 Oct 2025 15:02:55 (2 months ago), still ongoing
Maintenance
Monitoring
iOS App

We have identified an issue affecting the latest iOS app build, where push notifications for incoming calls were not received if the app was fully closed (quit) rather than minimised.

A fixed version of the app is being released imminently. Once available, please update to the latest version to resolve this issue.

If you continue to experience problems receiving incoming call notifications after updating, please uninstall and reinstall the app to ensure notifications are restored.

We apologise for any inconvenience this may have caused and appreciate your understanding.

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    iOS Push Notification - Update Required
    Started 15 Oct 2025 15:02:55 (2 months ago), still ongoing
    Maintenance
    Monitoring
    iOS App

    We have identified an issue affecting the latest iOS app build, where push notifications for incoming calls were not received if the app was fully closed (quit) rather than minimised.

    A fixed version of the app is being released imminently. Once available, please update to the latest version to resolve this issue.

    If you continue to experience problems receiving incoming call notifications after updating, please uninstall and reinstall the app to ensure notifications are restored.

    We apologise for any inconvenience this may have caused and appreciate your understanding.