ISS Status
Real-time updates of ISS issues and outages
ISS status is Operational
Active Incidents
No active incidents
Recently Resolved Incidents
No recent incidents
ISS Outage Survival Guide
ISS Components
ISS Akenza Core - Device management
ISS Akenza Core - BI Modules
ISS Alternatives
SeattleU IT Services InformSU
We have identified an issue with one of the operational reporting databases. It is currently not synching with our production Colleague database.
Some real time operational reports will be slightly out of date until the issue is resolved.
We are working with our vendor to have the issue resolved as quickly as possible.
Rescue and GoToAssist GoToAssist Remote Support v5
We are actively investigating reports that G2ARSv5 and Rescue Lens customers may be experiencing issues while accessing the application.
Our engineers are working to resolve the issue and will provide another update shortly.
Rescue and GoToAssist Rescue Lens
We are actively investigating reports that G2ARSv5 and Rescue Lens customers may be experiencing issues while accessing the application.
Our engineers are working to resolve the issue and will provide another update shortly.
IT Services - Northeastern University Other
IT teams are investigating reports of NUworks, powered by Symplicity, failing to create accounts. Updates will be shared to Statuspage as they become available.
For any questions, or to report an issue, please contact the IT Service Desk 24/7 at 617.373.HELP [4357], help@northeastern.edu, or by visiting the Tech Service Portal.
