SurePrep Status

SurePrep Status

Real-time updates of SurePrep issues and outages

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SurePrep status is Operational

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SurePrep FileRoom

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SurePrep SPbinder

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SurePrep 1040SCAN Review Wizard

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SurePrep Reviewer Dashboard

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TaxCaddy Dashboard
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TaxCaddy Email Notifications
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TaxCaddy Taxpayer iOS App
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

IMPORTANT: SurePrep Status page merging with Thomson Reuters Status Page
Started 6 Jan 2025 16:20:44 (1 year ago), still ongoing
Incident without Impact
Monitoring
FileRoom
TaxCaddy Dashboard
Zendesk (SurePrep Support Ticketing System and Help Center)
GoSystem Tax Integration
SPbinder
More...

We have transitioned this page to align with rest of the Thomson Reuters products. Please subscribe to the new status page for SurePrep and TaxCaddy products.

https://taxprofessionals-status.hostedtax.thomsonreuters.com/

See all updates

Recently Resolved Incidents

No recent incidents

SurePrep Outage Survival Guide

A step-by-step guide to help you survive a SurePrep outage
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    SurePrep Components

    SurePrep Status

    SurePrep

    Wed 18
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    Tue 24
    now

    SurePrep FileRoom

    Wed 18
    Thu 19
    Fri 20
    Sat 21
    Sun 22
    Mon 23
    Tue 24
    now
    IMPORTANT: SurePrep Status page merging with Thomson Reuters Status Page
    Started 6 Jan 2025 16:20:44 (1 year ago), still ongoing
    Incident without Impact
    Monitoring
    FileRoom
    TaxCaddy Dashboard
    Zendesk (SurePrep Support Ticketing System and Help Center)
    GoSystem Tax Integration
    SPbinder
    More...

    We have transitioned this page to align with rest of the Thomson Reuters products. Please subscribe to the new status page for SurePrep and TaxCaddy products.

    https://taxprofessionals-status.hostedtax.thomsonreuters.com/

    See all updates

    SurePrep SPbinder

    Wed 18
    Thu 19
    Fri 20
    Sat 21
    Sun 22
    Mon 23
    Tue 24
    now
    IMPORTANT: SurePrep Status page merging with Thomson Reuters Status Page
    Started 6 Jan 2025 16:20:44 (1 year ago), still ongoing
    Incident without Impact
    Monitoring
    FileRoom
    TaxCaddy Dashboard
    Zendesk (SurePrep Support Ticketing System and Help Center)
    GoSystem Tax Integration
    SPbinder
    More...

    We have transitioned this page to align with rest of the Thomson Reuters products. Please subscribe to the new status page for SurePrep and TaxCaddy products.

    https://taxprofessionals-status.hostedtax.thomsonreuters.com/

    See all updates

    SurePrep 1040SCAN Review Wizard

    Wed 18
    Thu 19
    Fri 20
    Sat 21
    Sun 22
    Mon 23
    Tue 24
    now
    IMPORTANT: SurePrep Status page merging with Thomson Reuters Status Page
    Started 6 Jan 2025 16:20:44 (1 year ago), still ongoing
    Incident without Impact
    Monitoring
    FileRoom
    TaxCaddy Dashboard
    Zendesk (SurePrep Support Ticketing System and Help Center)
    GoSystem Tax Integration
    SPbinder
    More...

    We have transitioned this page to align with rest of the Thomson Reuters products. Please subscribe to the new status page for SurePrep and TaxCaddy products.

    https://taxprofessionals-status.hostedtax.thomsonreuters.com/

    See all updates

    SurePrep Reviewer Dashboard

    Wed 18
    Thu 19
    Fri 20
    Sat 21
    Sun 22
    Mon 23
    Tue 24
    now
    IMPORTANT: SurePrep Status page merging with Thomson Reuters Status Page
    Started 6 Jan 2025 16:20:44 (1 year ago), still ongoing
    Incident without Impact
    Monitoring
    FileRoom
    TaxCaddy Dashboard
    Zendesk (SurePrep Support Ticketing System and Help Center)
    GoSystem Tax Integration
    SPbinder
    More...

    We have transitioned this page to align with rest of the Thomson Reuters products. Please subscribe to the new status page for SurePrep and TaxCaddy products.

    https://taxprofessionals-status.hostedtax.thomsonreuters.com/

    See all updates

    SurePrep TaxCaddy

    Wed 18
    Thu 19
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    Sat 21
    Sun 22
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    Tue 24
    now
    TaxCaddy Dashboard
    Wed 18
    Thu 19
    Fri 20
    Sat 21
    Sun 22
    Mon 23
    Tue 24
    now
    IMPORTANT: SurePrep Status page merging with Thomson Reuters Status Page
    Started 6 Jan 2025 16:20:44 (1 year ago), still ongoing
    Incident without Impact
    Monitoring
    FileRoom
    TaxCaddy Dashboard
    Zendesk (SurePrep Support Ticketing System and Help Center)
    GoSystem Tax Integration
    SPbinder
    More...

    We have transitioned this page to align with rest of the Thomson Reuters products. Please subscribe to the new status page for SurePrep and TaxCaddy products.

    https://taxprofessionals-status.hostedtax.thomsonreuters.com/

    See all updates
    TaxCaddy Email Notifications
    Wed 18
    Thu 19
    Fri 20
    Sat 21
    Sun 22
    Mon 23
    Tue 24
    now
    IMPORTANT: SurePrep Status page merging with Thomson Reuters Status Page
    Started 6 Jan 2025 16:20:44 (1 year ago), still ongoing
    Incident without Impact
    Monitoring
    FileRoom
    TaxCaddy Dashboard
    Zendesk (SurePrep Support Ticketing System and Help Center)
    GoSystem Tax Integration
    SPbinder
    More...

    We have transitioned this page to align with rest of the Thomson Reuters products. Please subscribe to the new status page for SurePrep and TaxCaddy products.

    https://taxprofessionals-status.hostedtax.thomsonreuters.com/

    See all updates
    TaxCaddy Taxpayer iOS App
    Wed 18
    Thu 19
    Fri 20
    Sat 21
    Sun 22
    Mon 23
    Tue 24
    now
    IMPORTANT: SurePrep Status page merging with Thomson Reuters Status Page
    Started 6 Jan 2025 16:20:44 (1 year ago), still ongoing
    Incident without Impact
    Monitoring
    FileRoom
    TaxCaddy Dashboard
    Zendesk (SurePrep Support Ticketing System and Help Center)
    GoSystem Tax Integration
    SPbinder
    More...

    We have transitioned this page to align with rest of the Thomson Reuters products. Please subscribe to the new status page for SurePrep and TaxCaddy products.

    https://taxprofessionals-status.hostedtax.thomsonreuters.com/

    See all updates
    TaxCaddy Taxpayer Android App
    Wed 18
    Thu 19
    Fri 20
    Sat 21
    Sun 22
    Mon 23
    Tue 24
    now
    IMPORTANT: SurePrep Status page merging with Thomson Reuters Status Page
    Started 6 Jan 2025 16:20:44 (1 year ago), still ongoing
    Incident without Impact
    Monitoring
    FileRoom
    TaxCaddy Dashboard
    Zendesk (SurePrep Support Ticketing System and Help Center)
    GoSystem Tax Integration
    SPbinder
    More...

    We have transitioned this page to align with rest of the Thomson Reuters products. Please subscribe to the new status page for SurePrep and TaxCaddy products.

    https://taxprofessionals-status.hostedtax.thomsonreuters.com/

    See all updates
    TaxCaddy Taxpayer Browser-based Portal
    Wed 18
    Thu 19
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    Sat 21
    Sun 22
    Mon 23
    Tue 24
    now
    IMPORTANT: SurePrep Status page merging with Thomson Reuters Status Page
    Started 6 Jan 2025 16:20:44 (1 year ago), still ongoing
    Incident without Impact
    Monitoring
    FileRoom
    TaxCaddy Dashboard
    Zendesk (SurePrep Support Ticketing System and Help Center)
    GoSystem Tax Integration
    SPbinder
    More...

    We have transitioned this page to align with rest of the Thomson Reuters products. Please subscribe to the new status page for SurePrep and TaxCaddy products.

    https://taxprofessionals-status.hostedtax.thomsonreuters.com/

    See all updates

    SurePrep API

    Wed 18
    Thu 19
    Fri 20
    Sat 21
    Sun 22
    Mon 23
    Tue 24
    now
    IMPORTANT: SurePrep Status page merging with Thomson Reuters Status Page
    Started 6 Jan 2025 16:20:44 (1 year ago), still ongoing
    Incident without Impact
    Monitoring
    FileRoom
    TaxCaddy Dashboard
    Zendesk (SurePrep Support Ticketing System and Help Center)
    GoSystem Tax Integration
    SPbinder
    More...

    We have transitioned this page to align with rest of the Thomson Reuters products. Please subscribe to the new status page for SurePrep and TaxCaddy products.

    https://taxprofessionals-status.hostedtax.thomsonreuters.com/

    See all updates

    SurePrep Integrations

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    GoSystem Tax Integration
    Wed 18
    Thu 19
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    Sun 22
    Mon 23
    Tue 24
    now
    IMPORTANT: SurePrep Status page merging with Thomson Reuters Status Page
    Started 6 Jan 2025 16:20:44 (1 year ago), still ongoing
    Incident without Impact
    Monitoring
    FileRoom
    TaxCaddy Dashboard
    Zendesk (SurePrep Support Ticketing System and Help Center)
    GoSystem Tax Integration
    SPbinder
    More...

    We have transitioned this page to align with rest of the Thomson Reuters products. Please subscribe to the new status page for SurePrep and TaxCaddy products.

    https://taxprofessionals-status.hostedtax.thomsonreuters.com/

    See all updates
    GoFileRoom Integration
    Wed 18
    Thu 19
    Fri 20
    Sat 21
    Sun 22
    Mon 23
    Tue 24
    now
    IMPORTANT: SurePrep Status page merging with Thomson Reuters Status Page
    Started 6 Jan 2025 16:20:44 (1 year ago), still ongoing
    Incident without Impact
    Monitoring
    FileRoom
    TaxCaddy Dashboard
    Zendesk (SurePrep Support Ticketing System and Help Center)
    GoSystem Tax Integration
    SPbinder
    More...

    We have transitioned this page to align with rest of the Thomson Reuters products. Please subscribe to the new status page for SurePrep and TaxCaddy products.

    https://taxprofessionals-status.hostedtax.thomsonreuters.com/

    See all updates
    CCH Axcess Tax Integration
    Wed 18
    Thu 19
    Fri 20
    Sat 21
    Sun 22
    Mon 23
    Tue 24
    now
    IMPORTANT: SurePrep Status page merging with Thomson Reuters Status Page
    Started 6 Jan 2025 16:20:44 (1 year ago), still ongoing
    Incident without Impact
    Monitoring
    FileRoom
    TaxCaddy Dashboard
    Zendesk (SurePrep Support Ticketing System and Help Center)
    GoSystem Tax Integration
    SPbinder
    More...

    We have transitioned this page to align with rest of the Thomson Reuters products. Please subscribe to the new status page for SurePrep and TaxCaddy products.

    https://taxprofessionals-status.hostedtax.thomsonreuters.com/

    See all updates
    Lacerte Tax Integration
    Wed 18
    Thu 19
    Fri 20
    Sat 21
    Sun 22
    Mon 23
    Tue 24
    now
    IMPORTANT: SurePrep Status page merging with Thomson Reuters Status Page
    Started 6 Jan 2025 16:20:44 (1 year ago), still ongoing
    Incident without Impact
    Monitoring
    FileRoom
    TaxCaddy Dashboard
    Zendesk (SurePrep Support Ticketing System and Help Center)
    GoSystem Tax Integration
    SPbinder
    More...

    We have transitioned this page to align with rest of the Thomson Reuters products. Please subscribe to the new status page for SurePrep and TaxCaddy products.

    https://taxprofessionals-status.hostedtax.thomsonreuters.com/

    See all updates
    CCH Global fx Tax Integration
    Wed 18
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    now
    UltraTax Integration
    Wed 18
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    Sat 21
    Sun 22
    Mon 23
    Tue 24
    now
    IMPORTANT: SurePrep Status page merging with Thomson Reuters Status Page
    Started 6 Jan 2025 16:20:44 (1 year ago), still ongoing
    Incident without Impact
    Monitoring
    FileRoom
    TaxCaddy Dashboard
    Zendesk (SurePrep Support Ticketing System and Help Center)
    GoSystem Tax Integration
    SPbinder
    More...

    We have transitioned this page to align with rest of the Thomson Reuters products. Please subscribe to the new status page for SurePrep and TaxCaddy products.

    https://taxprofessionals-status.hostedtax.thomsonreuters.com/

    See all updates
    ProSystem fx Tax Integration
    Wed 18
    Thu 19
    Fri 20
    Sat 21
    Sun 22
    Mon 23
    Tue 24
    now
    IMPORTANT: SurePrep Status page merging with Thomson Reuters Status Page
    Started 6 Jan 2025 16:20:44 (1 year ago), still ongoing
    Incident without Impact
    Monitoring
    FileRoom
    TaxCaddy Dashboard
    Zendesk (SurePrep Support Ticketing System and Help Center)
    GoSystem Tax Integration
    SPbinder
    More...

    We have transitioned this page to align with rest of the Thomson Reuters products. Please subscribe to the new status page for SurePrep and TaxCaddy products.

    https://taxprofessionals-status.hostedtax.thomsonreuters.com/

    See all updates

    SurePrep Third Party Services

    Wed 18
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    now
    Zendesk (SurePrep Support Ticketing System and Help Center)
    Wed 18
    Thu 19
    Fri 20
    Sat 21
    Sun 22
    Mon 23
    Tue 24
    now
    IMPORTANT: SurePrep Status page merging with Thomson Reuters Status Page
    Started 6 Jan 2025 16:20:44 (1 year ago), still ongoing
    Incident without Impact
    Monitoring
    FileRoom
    TaxCaddy Dashboard
    Zendesk (SurePrep Support Ticketing System and Help Center)
    GoSystem Tax Integration
    SPbinder
    More...

    We have transitioned this page to align with rest of the Thomson Reuters products. Please subscribe to the new status page for SurePrep and TaxCaddy products.

    https://taxprofessionals-status.hostedtax.thomsonreuters.com/

    See all updates
    Twilio (Two-Factor Authentication)
    Wed 18
    Thu 19
    Fri 20
    Sat 21
    Sun 22
    Mon 23
    Tue 24
    now
    IMPORTANT: SurePrep Status page merging with Thomson Reuters Status Page
    Started 6 Jan 2025 16:20:44 (1 year ago), still ongoing
    Incident without Impact
    Monitoring
    FileRoom
    TaxCaddy Dashboard
    Zendesk (SurePrep Support Ticketing System and Help Center)
    GoSystem Tax Integration
    SPbinder
    More...

    We have transitioned this page to align with rest of the Thomson Reuters products. Please subscribe to the new status page for SurePrep and TaxCaddy products.

    https://taxprofessionals-status.hostedtax.thomsonreuters.com/

    See all updates

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