SurePrep status is Operational

Fri 14
Sat 15
Sun 16
Mon 17
Tue 18
Wed 19
Thu 20
now

SurePrep FileRoom

Fri 14
Sat 15
Sun 16
Mon 17
Tue 18
Wed 19
Thu 20
now

SurePrep SPbinder

Fri 14
Sat 15
Sun 16
Mon 17
Tue 18
Wed 19
Thu 20
now

SurePrep 1040SCAN Review Wizard

Fri 14
Sat 15
Sun 16
Mon 17
Tue 18
Wed 19
Thu 20
now

SurePrep Reviewer Dashboard

Fri 14
Sat 15
Sun 16
Mon 17
Tue 18
Wed 19
Thu 20
now
TaxCaddy Dashboard
Fri 14
Sat 15
Sun 16
Mon 17
Tue 18
Wed 19
Thu 20
now
TaxCaddy Email Notifications
Fri 14
Sat 15
Sun 16
Mon 17
Tue 18
Wed 19
Thu 20
now
TaxCaddy Taxpayer iOS App
Fri 14
Sat 15
Sun 16
Mon 17
Tue 18
Wed 19
Thu 20
now
Last updated 1 minute ago from official status page. Learn more
Stay ahead of SurePrep outages
Sign up to create a custom dashboard to monitor the services you rely on. 3,000+ services supported.

Active Incidents

IMPORTANT: SurePrep Status page merging with Thomson Reuters Status Page
Started 6 Jan 2025 16:20:44 (2 months ago), still ongoing
Incident without Impact
Monitoring
FileRoom
TaxCaddy Dashboard
Zendesk (SurePrep Support Ticketing System and Help Center)
GoSystem Tax Integration
SPbinder
More...

We have transitioned this page to align with rest of the Thomson Reuters products. Please subscribe to the new status page for SurePrep and TaxCaddy products.

https://taxprofessionals-status.hostedtax.thomsonreuters.com/

Recently Resolved Incidents

No recent incidents

SurePrep Outage Survival Guide

A step-by-step guide to help you survive a SurePrep outage
NaN%

    SurePrep Components

    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    Thu 20
    now

    SurePrep FileRoom

    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    Thu 20
    now
    IMPORTANT: SurePrep Status page merging with Thomson Reuters Status Page
    Started 6 Jan 2025 16:20:44 (2 months ago), still ongoing
    Incident without Impact
    Monitoring
    FileRoom
    TaxCaddy Dashboard
    Zendesk (SurePrep Support Ticketing System and Help Center)
    GoSystem Tax Integration
    SPbinder
    More...

    We have transitioned this page to align with rest of the Thomson Reuters products. Please subscribe to the new status page for SurePrep and TaxCaddy products.

    https://taxprofessionals-status.hostedtax.thomsonreuters.com/

    SurePrep SPbinder

    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    Thu 20
    now
    IMPORTANT: SurePrep Status page merging with Thomson Reuters Status Page
    Started 6 Jan 2025 16:20:44 (2 months ago), still ongoing
    Incident without Impact
    Monitoring
    FileRoom
    TaxCaddy Dashboard
    Zendesk (SurePrep Support Ticketing System and Help Center)
    GoSystem Tax Integration
    SPbinder
    More...

    We have transitioned this page to align with rest of the Thomson Reuters products. Please subscribe to the new status page for SurePrep and TaxCaddy products.

    https://taxprofessionals-status.hostedtax.thomsonreuters.com/

    SurePrep 1040SCAN Review Wizard

    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    Thu 20
    now
    IMPORTANT: SurePrep Status page merging with Thomson Reuters Status Page
    Started 6 Jan 2025 16:20:44 (2 months ago), still ongoing
    Incident without Impact
    Monitoring
    FileRoom
    TaxCaddy Dashboard
    Zendesk (SurePrep Support Ticketing System and Help Center)
    GoSystem Tax Integration
    SPbinder
    More...

    We have transitioned this page to align with rest of the Thomson Reuters products. Please subscribe to the new status page for SurePrep and TaxCaddy products.

    https://taxprofessionals-status.hostedtax.thomsonreuters.com/

    SurePrep Reviewer Dashboard

    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    Thu 20
    now
    IMPORTANT: SurePrep Status page merging with Thomson Reuters Status Page
    Started 6 Jan 2025 16:20:44 (2 months ago), still ongoing
    Incident without Impact
    Monitoring
    FileRoom
    TaxCaddy Dashboard
    Zendesk (SurePrep Support Ticketing System and Help Center)
    GoSystem Tax Integration
    SPbinder
    More...

    We have transitioned this page to align with rest of the Thomson Reuters products. Please subscribe to the new status page for SurePrep and TaxCaddy products.

    https://taxprofessionals-status.hostedtax.thomsonreuters.com/

    SurePrep TaxCaddy

    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    Thu 20
    now
    TaxCaddy Dashboard
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    Thu 20
    now
    IMPORTANT: SurePrep Status page merging with Thomson Reuters Status Page
    Started 6 Jan 2025 16:20:44 (2 months ago), still ongoing
    Incident without Impact
    Monitoring
    FileRoom
    TaxCaddy Dashboard
    Zendesk (SurePrep Support Ticketing System and Help Center)
    GoSystem Tax Integration
    SPbinder
    More...

    We have transitioned this page to align with rest of the Thomson Reuters products. Please subscribe to the new status page for SurePrep and TaxCaddy products.

    https://taxprofessionals-status.hostedtax.thomsonreuters.com/

    TaxCaddy Email Notifications
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    Thu 20
    now
    IMPORTANT: SurePrep Status page merging with Thomson Reuters Status Page
    Started 6 Jan 2025 16:20:44 (2 months ago), still ongoing
    Incident without Impact
    Monitoring
    FileRoom
    TaxCaddy Dashboard
    Zendesk (SurePrep Support Ticketing System and Help Center)
    GoSystem Tax Integration
    SPbinder
    More...

    We have transitioned this page to align with rest of the Thomson Reuters products. Please subscribe to the new status page for SurePrep and TaxCaddy products.

    https://taxprofessionals-status.hostedtax.thomsonreuters.com/

    TaxCaddy Taxpayer iOS App
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    Thu 20
    now
    IMPORTANT: SurePrep Status page merging with Thomson Reuters Status Page
    Started 6 Jan 2025 16:20:44 (2 months ago), still ongoing
    Incident without Impact
    Monitoring
    FileRoom
    TaxCaddy Dashboard
    Zendesk (SurePrep Support Ticketing System and Help Center)
    GoSystem Tax Integration
    SPbinder
    More...

    We have transitioned this page to align with rest of the Thomson Reuters products. Please subscribe to the new status page for SurePrep and TaxCaddy products.

    https://taxprofessionals-status.hostedtax.thomsonreuters.com/

    TaxCaddy Taxpayer Android App
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    Thu 20
    now
    IMPORTANT: SurePrep Status page merging with Thomson Reuters Status Page
    Started 6 Jan 2025 16:20:44 (2 months ago), still ongoing
    Incident without Impact
    Monitoring
    FileRoom
    TaxCaddy Dashboard
    Zendesk (SurePrep Support Ticketing System and Help Center)
    GoSystem Tax Integration
    SPbinder
    More...

    We have transitioned this page to align with rest of the Thomson Reuters products. Please subscribe to the new status page for SurePrep and TaxCaddy products.

    https://taxprofessionals-status.hostedtax.thomsonreuters.com/

    TaxCaddy Taxpayer Browser-based Portal
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    Thu 20
    now
    IMPORTANT: SurePrep Status page merging with Thomson Reuters Status Page
    Started 6 Jan 2025 16:20:44 (2 months ago), still ongoing
    Incident without Impact
    Monitoring
    FileRoom
    TaxCaddy Dashboard
    Zendesk (SurePrep Support Ticketing System and Help Center)
    GoSystem Tax Integration
    SPbinder
    More...

    We have transitioned this page to align with rest of the Thomson Reuters products. Please subscribe to the new status page for SurePrep and TaxCaddy products.

    https://taxprofessionals-status.hostedtax.thomsonreuters.com/

    SurePrep API

    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    Thu 20
    now
    IMPORTANT: SurePrep Status page merging with Thomson Reuters Status Page
    Started 6 Jan 2025 16:20:44 (2 months ago), still ongoing
    Incident without Impact
    Monitoring
    FileRoom
    TaxCaddy Dashboard
    Zendesk (SurePrep Support Ticketing System and Help Center)
    GoSystem Tax Integration
    SPbinder
    More...

    We have transitioned this page to align with rest of the Thomson Reuters products. Please subscribe to the new status page for SurePrep and TaxCaddy products.

    https://taxprofessionals-status.hostedtax.thomsonreuters.com/

    SurePrep Integrations

    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    Thu 20
    now
    GoSystem Tax Integration
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    Thu 20
    now
    IMPORTANT: SurePrep Status page merging with Thomson Reuters Status Page
    Started 6 Jan 2025 16:20:44 (2 months ago), still ongoing
    Incident without Impact
    Monitoring
    FileRoom
    TaxCaddy Dashboard
    Zendesk (SurePrep Support Ticketing System and Help Center)
    GoSystem Tax Integration
    SPbinder
    More...

    We have transitioned this page to align with rest of the Thomson Reuters products. Please subscribe to the new status page for SurePrep and TaxCaddy products.

    https://taxprofessionals-status.hostedtax.thomsonreuters.com/

    GoFileRoom Integration
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    Thu 20
    now
    IMPORTANT: SurePrep Status page merging with Thomson Reuters Status Page
    Started 6 Jan 2025 16:20:44 (2 months ago), still ongoing
    Incident without Impact
    Monitoring
    FileRoom
    TaxCaddy Dashboard
    Zendesk (SurePrep Support Ticketing System and Help Center)
    GoSystem Tax Integration
    SPbinder
    More...

    We have transitioned this page to align with rest of the Thomson Reuters products. Please subscribe to the new status page for SurePrep and TaxCaddy products.

    https://taxprofessionals-status.hostedtax.thomsonreuters.com/

    CCH Axcess Tax Integration
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    Thu 20
    now
    IMPORTANT: SurePrep Status page merging with Thomson Reuters Status Page
    Started 6 Jan 2025 16:20:44 (2 months ago), still ongoing
    Incident without Impact
    Monitoring
    FileRoom
    TaxCaddy Dashboard
    Zendesk (SurePrep Support Ticketing System and Help Center)
    GoSystem Tax Integration
    SPbinder
    More...

    We have transitioned this page to align with rest of the Thomson Reuters products. Please subscribe to the new status page for SurePrep and TaxCaddy products.

    https://taxprofessionals-status.hostedtax.thomsonreuters.com/

    CCH Global fx Tax Integration
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    Thu 20
    now
    Lacerte Tax Integration
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    Thu 20
    now
    IMPORTANT: SurePrep Status page merging with Thomson Reuters Status Page
    Started 6 Jan 2025 16:20:44 (2 months ago), still ongoing
    Incident without Impact
    Monitoring
    FileRoom
    TaxCaddy Dashboard
    Zendesk (SurePrep Support Ticketing System and Help Center)
    GoSystem Tax Integration
    SPbinder
    More...

    We have transitioned this page to align with rest of the Thomson Reuters products. Please subscribe to the new status page for SurePrep and TaxCaddy products.

    https://taxprofessionals-status.hostedtax.thomsonreuters.com/

    UltraTax Integration
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    Thu 20
    now
    IMPORTANT: SurePrep Status page merging with Thomson Reuters Status Page
    Started 6 Jan 2025 16:20:44 (2 months ago), still ongoing
    Incident without Impact
    Monitoring
    FileRoom
    TaxCaddy Dashboard
    Zendesk (SurePrep Support Ticketing System and Help Center)
    GoSystem Tax Integration
    SPbinder
    More...

    We have transitioned this page to align with rest of the Thomson Reuters products. Please subscribe to the new status page for SurePrep and TaxCaddy products.

    https://taxprofessionals-status.hostedtax.thomsonreuters.com/

    ProSystem fx Tax Integration
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    Thu 20
    now
    IMPORTANT: SurePrep Status page merging with Thomson Reuters Status Page
    Started 6 Jan 2025 16:20:44 (2 months ago), still ongoing
    Incident without Impact
    Monitoring
    FileRoom
    TaxCaddy Dashboard
    Zendesk (SurePrep Support Ticketing System and Help Center)
    GoSystem Tax Integration
    SPbinder
    More...

    We have transitioned this page to align with rest of the Thomson Reuters products. Please subscribe to the new status page for SurePrep and TaxCaddy products.

    https://taxprofessionals-status.hostedtax.thomsonreuters.com/

    SurePrep Third Party Services

    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    Thu 20
    now
    Zendesk (SurePrep Support Ticketing System and Help Center)
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    Thu 20
    now
    IMPORTANT: SurePrep Status page merging with Thomson Reuters Status Page
    Started 6 Jan 2025 16:20:44 (2 months ago), still ongoing
    Incident without Impact
    Monitoring
    FileRoom
    TaxCaddy Dashboard
    Zendesk (SurePrep Support Ticketing System and Help Center)
    GoSystem Tax Integration
    SPbinder
    More...

    We have transitioned this page to align with rest of the Thomson Reuters products. Please subscribe to the new status page for SurePrep and TaxCaddy products.

    https://taxprofessionals-status.hostedtax.thomsonreuters.com/

    Twilio (Two-Factor Authentication)
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    Thu 20
    now
    IMPORTANT: SurePrep Status page merging with Thomson Reuters Status Page
    Started 6 Jan 2025 16:20:44 (2 months ago), still ongoing
    Incident without Impact
    Monitoring
    FileRoom
    TaxCaddy Dashboard
    Zendesk (SurePrep Support Ticketing System and Help Center)
    GoSystem Tax Integration
    SPbinder
    More...

    We have transitioned this page to align with rest of the Thomson Reuters products. Please subscribe to the new status page for SurePrep and TaxCaddy products.

    https://taxprofessionals-status.hostedtax.thomsonreuters.com/