SurePrep Status

SurePrep Status

Real-time updates of SurePrep issues and outages

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SurePrep status is Operational

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SurePrep FileRoom

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now

SurePrep SPbinder

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now

SurePrep 1040SCAN Review Wizard

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SurePrep Reviewer Dashboard

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now
TaxCaddy Dashboard
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now
TaxCaddy Email Notifications
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now
TaxCaddy Taxpayer iOS App
Mon 16
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

IMPORTANT: SurePrep Status page merging with Thomson Reuters Status Page
Started 6 Jan 2025 16:20:44 (6 months ago), still ongoing
Incident without Impact
Monitoring
FileRoom
TaxCaddy Dashboard
Zendesk (SurePrep Support Ticketing System and Help Center)
GoSystem Tax Integration
SPbinder
More...

We have transitioned this page to align with rest of the Thomson Reuters products. Please subscribe to the new status page for SurePrep and TaxCaddy products.

https://taxprofessionals-status.hostedtax.thomsonreuters.com/

See all updates

Recently Resolved Incidents

No recent incidents

SurePrep Outage Survival Guide

A step-by-step guide to help you survive a SurePrep outage
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    SurePrep Components

    SurePrep Status

    SurePrep

    Mon 16
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    Sun 22
    now

    SurePrep FileRoom

    Mon 16
    Tue 17
    Wed 18
    Thu 19
    Fri 20
    Sat 21
    Sun 22
    now
    IMPORTANT: SurePrep Status page merging with Thomson Reuters Status Page
    Started 6 Jan 2025 16:20:44 (6 months ago), still ongoing
    Incident without Impact
    Monitoring
    FileRoom
    TaxCaddy Dashboard
    Zendesk (SurePrep Support Ticketing System and Help Center)
    GoSystem Tax Integration
    SPbinder
    More...

    We have transitioned this page to align with rest of the Thomson Reuters products. Please subscribe to the new status page for SurePrep and TaxCaddy products.

    https://taxprofessionals-status.hostedtax.thomsonreuters.com/

    See all updates

    SurePrep SPbinder

    Mon 16
    Tue 17
    Wed 18
    Thu 19
    Fri 20
    Sat 21
    Sun 22
    now
    IMPORTANT: SurePrep Status page merging with Thomson Reuters Status Page
    Started 6 Jan 2025 16:20:44 (6 months ago), still ongoing
    Incident without Impact
    Monitoring
    FileRoom
    TaxCaddy Dashboard
    Zendesk (SurePrep Support Ticketing System and Help Center)
    GoSystem Tax Integration
    SPbinder
    More...

    We have transitioned this page to align with rest of the Thomson Reuters products. Please subscribe to the new status page for SurePrep and TaxCaddy products.

    https://taxprofessionals-status.hostedtax.thomsonreuters.com/

    See all updates

    SurePrep 1040SCAN Review Wizard

    Mon 16
    Tue 17
    Wed 18
    Thu 19
    Fri 20
    Sat 21
    Sun 22
    now
    IMPORTANT: SurePrep Status page merging with Thomson Reuters Status Page
    Started 6 Jan 2025 16:20:44 (6 months ago), still ongoing
    Incident without Impact
    Monitoring
    FileRoom
    TaxCaddy Dashboard
    Zendesk (SurePrep Support Ticketing System and Help Center)
    GoSystem Tax Integration
    SPbinder
    More...

    We have transitioned this page to align with rest of the Thomson Reuters products. Please subscribe to the new status page for SurePrep and TaxCaddy products.

    https://taxprofessionals-status.hostedtax.thomsonreuters.com/

    See all updates

    SurePrep Reviewer Dashboard

    Mon 16
    Tue 17
    Wed 18
    Thu 19
    Fri 20
    Sat 21
    Sun 22
    now
    IMPORTANT: SurePrep Status page merging with Thomson Reuters Status Page
    Started 6 Jan 2025 16:20:44 (6 months ago), still ongoing
    Incident without Impact
    Monitoring
    FileRoom
    TaxCaddy Dashboard
    Zendesk (SurePrep Support Ticketing System and Help Center)
    GoSystem Tax Integration
    SPbinder
    More...

    We have transitioned this page to align with rest of the Thomson Reuters products. Please subscribe to the new status page for SurePrep and TaxCaddy products.

    https://taxprofessionals-status.hostedtax.thomsonreuters.com/

    See all updates

    SurePrep TaxCaddy

    Mon 16
    Tue 17
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    Thu 19
    Fri 20
    Sat 21
    Sun 22
    now
    TaxCaddy Dashboard
    Mon 16
    Tue 17
    Wed 18
    Thu 19
    Fri 20
    Sat 21
    Sun 22
    now
    IMPORTANT: SurePrep Status page merging with Thomson Reuters Status Page
    Started 6 Jan 2025 16:20:44 (6 months ago), still ongoing
    Incident without Impact
    Monitoring
    FileRoom
    TaxCaddy Dashboard
    Zendesk (SurePrep Support Ticketing System and Help Center)
    GoSystem Tax Integration
    SPbinder
    More...

    We have transitioned this page to align with rest of the Thomson Reuters products. Please subscribe to the new status page for SurePrep and TaxCaddy products.

    https://taxprofessionals-status.hostedtax.thomsonreuters.com/

    See all updates
    TaxCaddy Email Notifications
    Mon 16
    Tue 17
    Wed 18
    Thu 19
    Fri 20
    Sat 21
    Sun 22
    now
    IMPORTANT: SurePrep Status page merging with Thomson Reuters Status Page
    Started 6 Jan 2025 16:20:44 (6 months ago), still ongoing
    Incident without Impact
    Monitoring
    FileRoom
    TaxCaddy Dashboard
    Zendesk (SurePrep Support Ticketing System and Help Center)
    GoSystem Tax Integration
    SPbinder
    More...

    We have transitioned this page to align with rest of the Thomson Reuters products. Please subscribe to the new status page for SurePrep and TaxCaddy products.

    https://taxprofessionals-status.hostedtax.thomsonreuters.com/

    See all updates
    TaxCaddy Taxpayer iOS App
    Mon 16
    Tue 17
    Wed 18
    Thu 19
    Fri 20
    Sat 21
    Sun 22
    now
    IMPORTANT: SurePrep Status page merging with Thomson Reuters Status Page
    Started 6 Jan 2025 16:20:44 (6 months ago), still ongoing
    Incident without Impact
    Monitoring
    FileRoom
    TaxCaddy Dashboard
    Zendesk (SurePrep Support Ticketing System and Help Center)
    GoSystem Tax Integration
    SPbinder
    More...

    We have transitioned this page to align with rest of the Thomson Reuters products. Please subscribe to the new status page for SurePrep and TaxCaddy products.

    https://taxprofessionals-status.hostedtax.thomsonreuters.com/

    See all updates
    TaxCaddy Taxpayer Android App
    Mon 16
    Tue 17
    Wed 18
    Thu 19
    Fri 20
    Sat 21
    Sun 22
    now
    IMPORTANT: SurePrep Status page merging with Thomson Reuters Status Page
    Started 6 Jan 2025 16:20:44 (6 months ago), still ongoing
    Incident without Impact
    Monitoring
    FileRoom
    TaxCaddy Dashboard
    Zendesk (SurePrep Support Ticketing System and Help Center)
    GoSystem Tax Integration
    SPbinder
    More...

    We have transitioned this page to align with rest of the Thomson Reuters products. Please subscribe to the new status page for SurePrep and TaxCaddy products.

    https://taxprofessionals-status.hostedtax.thomsonreuters.com/

    See all updates
    TaxCaddy Taxpayer Browser-based Portal
    Mon 16
    Tue 17
    Wed 18
    Thu 19
    Fri 20
    Sat 21
    Sun 22
    now
    IMPORTANT: SurePrep Status page merging with Thomson Reuters Status Page
    Started 6 Jan 2025 16:20:44 (6 months ago), still ongoing
    Incident without Impact
    Monitoring
    FileRoom
    TaxCaddy Dashboard
    Zendesk (SurePrep Support Ticketing System and Help Center)
    GoSystem Tax Integration
    SPbinder
    More...

    We have transitioned this page to align with rest of the Thomson Reuters products. Please subscribe to the new status page for SurePrep and TaxCaddy products.

    https://taxprofessionals-status.hostedtax.thomsonreuters.com/

    See all updates

    SurePrep API

    Mon 16
    Tue 17
    Wed 18
    Thu 19
    Fri 20
    Sat 21
    Sun 22
    now
    IMPORTANT: SurePrep Status page merging with Thomson Reuters Status Page
    Started 6 Jan 2025 16:20:44 (6 months ago), still ongoing
    Incident without Impact
    Monitoring
    FileRoom
    TaxCaddy Dashboard
    Zendesk (SurePrep Support Ticketing System and Help Center)
    GoSystem Tax Integration
    SPbinder
    More...

    We have transitioned this page to align with rest of the Thomson Reuters products. Please subscribe to the new status page for SurePrep and TaxCaddy products.

    https://taxprofessionals-status.hostedtax.thomsonreuters.com/

    See all updates

    SurePrep Integrations

    Mon 16
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    now
    GoSystem Tax Integration
    Mon 16
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    Fri 20
    Sat 21
    Sun 22
    now
    IMPORTANT: SurePrep Status page merging with Thomson Reuters Status Page
    Started 6 Jan 2025 16:20:44 (6 months ago), still ongoing
    Incident without Impact
    Monitoring
    FileRoom
    TaxCaddy Dashboard
    Zendesk (SurePrep Support Ticketing System and Help Center)
    GoSystem Tax Integration
    SPbinder
    More...

    We have transitioned this page to align with rest of the Thomson Reuters products. Please subscribe to the new status page for SurePrep and TaxCaddy products.

    https://taxprofessionals-status.hostedtax.thomsonreuters.com/

    See all updates
    GoFileRoom Integration
    Mon 16
    Tue 17
    Wed 18
    Thu 19
    Fri 20
    Sat 21
    Sun 22
    now
    IMPORTANT: SurePrep Status page merging with Thomson Reuters Status Page
    Started 6 Jan 2025 16:20:44 (6 months ago), still ongoing
    Incident without Impact
    Monitoring
    FileRoom
    TaxCaddy Dashboard
    Zendesk (SurePrep Support Ticketing System and Help Center)
    GoSystem Tax Integration
    SPbinder
    More...

    We have transitioned this page to align with rest of the Thomson Reuters products. Please subscribe to the new status page for SurePrep and TaxCaddy products.

    https://taxprofessionals-status.hostedtax.thomsonreuters.com/

    See all updates
    CCH Axcess Tax Integration
    Mon 16
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    Wed 18
    Thu 19
    Fri 20
    Sat 21
    Sun 22
    now
    IMPORTANT: SurePrep Status page merging with Thomson Reuters Status Page
    Started 6 Jan 2025 16:20:44 (6 months ago), still ongoing
    Incident without Impact
    Monitoring
    FileRoom
    TaxCaddy Dashboard
    Zendesk (SurePrep Support Ticketing System and Help Center)
    GoSystem Tax Integration
    SPbinder
    More...

    We have transitioned this page to align with rest of the Thomson Reuters products. Please subscribe to the new status page for SurePrep and TaxCaddy products.

    https://taxprofessionals-status.hostedtax.thomsonreuters.com/

    See all updates
    CCH Global fx Tax Integration
    Mon 16
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    Thu 19
    Fri 20
    Sat 21
    Sun 22
    now
    Lacerte Tax Integration
    Mon 16
    Tue 17
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    Thu 19
    Fri 20
    Sat 21
    Sun 22
    now
    IMPORTANT: SurePrep Status page merging with Thomson Reuters Status Page
    Started 6 Jan 2025 16:20:44 (6 months ago), still ongoing
    Incident without Impact
    Monitoring
    FileRoom
    TaxCaddy Dashboard
    Zendesk (SurePrep Support Ticketing System and Help Center)
    GoSystem Tax Integration
    SPbinder
    More...

    We have transitioned this page to align with rest of the Thomson Reuters products. Please subscribe to the new status page for SurePrep and TaxCaddy products.

    https://taxprofessionals-status.hostedtax.thomsonreuters.com/

    See all updates
    UltraTax Integration
    Mon 16
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    Wed 18
    Thu 19
    Fri 20
    Sat 21
    Sun 22
    now
    IMPORTANT: SurePrep Status page merging with Thomson Reuters Status Page
    Started 6 Jan 2025 16:20:44 (6 months ago), still ongoing
    Incident without Impact
    Monitoring
    FileRoom
    TaxCaddy Dashboard
    Zendesk (SurePrep Support Ticketing System and Help Center)
    GoSystem Tax Integration
    SPbinder
    More...

    We have transitioned this page to align with rest of the Thomson Reuters products. Please subscribe to the new status page for SurePrep and TaxCaddy products.

    https://taxprofessionals-status.hostedtax.thomsonreuters.com/

    See all updates
    ProSystem fx Tax Integration
    Mon 16
    Tue 17
    Wed 18
    Thu 19
    Fri 20
    Sat 21
    Sun 22
    now
    IMPORTANT: SurePrep Status page merging with Thomson Reuters Status Page
    Started 6 Jan 2025 16:20:44 (6 months ago), still ongoing
    Incident without Impact
    Monitoring
    FileRoom
    TaxCaddy Dashboard
    Zendesk (SurePrep Support Ticketing System and Help Center)
    GoSystem Tax Integration
    SPbinder
    More...

    We have transitioned this page to align with rest of the Thomson Reuters products. Please subscribe to the new status page for SurePrep and TaxCaddy products.

    https://taxprofessionals-status.hostedtax.thomsonreuters.com/

    See all updates

    SurePrep Third Party Services

    Mon 16
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    now
    Zendesk (SurePrep Support Ticketing System and Help Center)
    Mon 16
    Tue 17
    Wed 18
    Thu 19
    Fri 20
    Sat 21
    Sun 22
    now
    IMPORTANT: SurePrep Status page merging with Thomson Reuters Status Page
    Started 6 Jan 2025 16:20:44 (6 months ago), still ongoing
    Incident without Impact
    Monitoring
    FileRoom
    TaxCaddy Dashboard
    Zendesk (SurePrep Support Ticketing System and Help Center)
    GoSystem Tax Integration
    SPbinder
    More...

    We have transitioned this page to align with rest of the Thomson Reuters products. Please subscribe to the new status page for SurePrep and TaxCaddy products.

    https://taxprofessionals-status.hostedtax.thomsonreuters.com/

    See all updates
    Twilio (Two-Factor Authentication)
    Mon 16
    Tue 17
    Wed 18
    Thu 19
    Fri 20
    Sat 21
    Sun 22
    now
    IMPORTANT: SurePrep Status page merging with Thomson Reuters Status Page
    Started 6 Jan 2025 16:20:44 (6 months ago), still ongoing
    Incident without Impact
    Monitoring
    FileRoom
    TaxCaddy Dashboard
    Zendesk (SurePrep Support Ticketing System and Help Center)
    GoSystem Tax Integration
    SPbinder
    More...

    We have transitioned this page to align with rest of the Thomson Reuters products. Please subscribe to the new status page for SurePrep and TaxCaddy products.

    https://taxprofessionals-status.hostedtax.thomsonreuters.com/

    See all updates

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