SurePrep Status

SurePrep Status

Real-time updates of SurePrep issues and outages

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SurePrep status is Operational

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SurePrep FileRoom

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SurePrep SPbinder

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SurePrep 1040SCAN Review Wizard

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SurePrep Reviewer Dashboard

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TaxCaddy Dashboard
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TaxCaddy Email Notifications
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TaxCaddy Taxpayer iOS App
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

IMPORTANT: SurePrep Status page merging with Thomson Reuters Status Page
Started 6 Jan 2025 16:20:44 (4 months ago), still ongoing
Incident without Impact
Monitoring
FileRoom
TaxCaddy Dashboard
Zendesk (SurePrep Support Ticketing System and Help Center)
GoSystem Tax Integration
SPbinder
More...

We have transitioned this page to align with rest of the Thomson Reuters products. Please subscribe to the new status page for SurePrep and TaxCaddy products.

https://taxprofessionals-status.hostedtax.thomsonreuters.com/

Recently Resolved Incidents

No recent incidents

SurePrep Outage Survival Guide

A step-by-step guide to help you survive a SurePrep outage
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    SurePrep Components

    SurePrep Status

    SurePrep

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    now

    SurePrep FileRoom

    Tue 15
    Wed 16
    Thu 17
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    Sat 19
    Sun 20
    Mon 21
    now
    IMPORTANT: SurePrep Status page merging with Thomson Reuters Status Page
    Started 6 Jan 2025 16:20:44 (4 months ago), still ongoing
    Incident without Impact
    Monitoring
    FileRoom
    TaxCaddy Dashboard
    Zendesk (SurePrep Support Ticketing System and Help Center)
    GoSystem Tax Integration
    SPbinder
    More...

    We have transitioned this page to align with rest of the Thomson Reuters products. Please subscribe to the new status page for SurePrep and TaxCaddy products.

    https://taxprofessionals-status.hostedtax.thomsonreuters.com/

    SurePrep SPbinder

    Tue 15
    Wed 16
    Thu 17
    Fri 18
    Sat 19
    Sun 20
    Mon 21
    now
    IMPORTANT: SurePrep Status page merging with Thomson Reuters Status Page
    Started 6 Jan 2025 16:20:44 (4 months ago), still ongoing
    Incident without Impact
    Monitoring
    FileRoom
    TaxCaddy Dashboard
    Zendesk (SurePrep Support Ticketing System and Help Center)
    GoSystem Tax Integration
    SPbinder
    More...

    We have transitioned this page to align with rest of the Thomson Reuters products. Please subscribe to the new status page for SurePrep and TaxCaddy products.

    https://taxprofessionals-status.hostedtax.thomsonreuters.com/

    SurePrep 1040SCAN Review Wizard

    Tue 15
    Wed 16
    Thu 17
    Fri 18
    Sat 19
    Sun 20
    Mon 21
    now
    IMPORTANT: SurePrep Status page merging with Thomson Reuters Status Page
    Started 6 Jan 2025 16:20:44 (4 months ago), still ongoing
    Incident without Impact
    Monitoring
    FileRoom
    TaxCaddy Dashboard
    Zendesk (SurePrep Support Ticketing System and Help Center)
    GoSystem Tax Integration
    SPbinder
    More...

    We have transitioned this page to align with rest of the Thomson Reuters products. Please subscribe to the new status page for SurePrep and TaxCaddy products.

    https://taxprofessionals-status.hostedtax.thomsonreuters.com/

    SurePrep Reviewer Dashboard

    Tue 15
    Wed 16
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    Fri 18
    Sat 19
    Sun 20
    Mon 21
    now
    IMPORTANT: SurePrep Status page merging with Thomson Reuters Status Page
    Started 6 Jan 2025 16:20:44 (4 months ago), still ongoing
    Incident without Impact
    Monitoring
    FileRoom
    TaxCaddy Dashboard
    Zendesk (SurePrep Support Ticketing System and Help Center)
    GoSystem Tax Integration
    SPbinder
    More...

    We have transitioned this page to align with rest of the Thomson Reuters products. Please subscribe to the new status page for SurePrep and TaxCaddy products.

    https://taxprofessionals-status.hostedtax.thomsonreuters.com/

    SurePrep TaxCaddy

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    now
    TaxCaddy Dashboard
    Tue 15
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    Sun 20
    Mon 21
    now
    IMPORTANT: SurePrep Status page merging with Thomson Reuters Status Page
    Started 6 Jan 2025 16:20:44 (4 months ago), still ongoing
    Incident without Impact
    Monitoring
    FileRoom
    TaxCaddy Dashboard
    Zendesk (SurePrep Support Ticketing System and Help Center)
    GoSystem Tax Integration
    SPbinder
    More...

    We have transitioned this page to align with rest of the Thomson Reuters products. Please subscribe to the new status page for SurePrep and TaxCaddy products.

    https://taxprofessionals-status.hostedtax.thomsonreuters.com/

    TaxCaddy Email Notifications
    Tue 15
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    Sat 19
    Sun 20
    Mon 21
    now
    IMPORTANT: SurePrep Status page merging with Thomson Reuters Status Page
    Started 6 Jan 2025 16:20:44 (4 months ago), still ongoing
    Incident without Impact
    Monitoring
    FileRoom
    TaxCaddy Dashboard
    Zendesk (SurePrep Support Ticketing System and Help Center)
    GoSystem Tax Integration
    SPbinder
    More...

    We have transitioned this page to align with rest of the Thomson Reuters products. Please subscribe to the new status page for SurePrep and TaxCaddy products.

    https://taxprofessionals-status.hostedtax.thomsonreuters.com/

    TaxCaddy Taxpayer iOS App
    Tue 15
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    Fri 18
    Sat 19
    Sun 20
    Mon 21
    now
    IMPORTANT: SurePrep Status page merging with Thomson Reuters Status Page
    Started 6 Jan 2025 16:20:44 (4 months ago), still ongoing
    Incident without Impact
    Monitoring
    FileRoom
    TaxCaddy Dashboard
    Zendesk (SurePrep Support Ticketing System and Help Center)
    GoSystem Tax Integration
    SPbinder
    More...

    We have transitioned this page to align with rest of the Thomson Reuters products. Please subscribe to the new status page for SurePrep and TaxCaddy products.

    https://taxprofessionals-status.hostedtax.thomsonreuters.com/

    TaxCaddy Taxpayer Android App
    Tue 15
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    Sat 19
    Sun 20
    Mon 21
    now
    IMPORTANT: SurePrep Status page merging with Thomson Reuters Status Page
    Started 6 Jan 2025 16:20:44 (4 months ago), still ongoing
    Incident without Impact
    Monitoring
    FileRoom
    TaxCaddy Dashboard
    Zendesk (SurePrep Support Ticketing System and Help Center)
    GoSystem Tax Integration
    SPbinder
    More...

    We have transitioned this page to align with rest of the Thomson Reuters products. Please subscribe to the new status page for SurePrep and TaxCaddy products.

    https://taxprofessionals-status.hostedtax.thomsonreuters.com/

    TaxCaddy Taxpayer Browser-based Portal
    Tue 15
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    Sun 20
    Mon 21
    now
    IMPORTANT: SurePrep Status page merging with Thomson Reuters Status Page
    Started 6 Jan 2025 16:20:44 (4 months ago), still ongoing
    Incident without Impact
    Monitoring
    FileRoom
    TaxCaddy Dashboard
    Zendesk (SurePrep Support Ticketing System and Help Center)
    GoSystem Tax Integration
    SPbinder
    More...

    We have transitioned this page to align with rest of the Thomson Reuters products. Please subscribe to the new status page for SurePrep and TaxCaddy products.

    https://taxprofessionals-status.hostedtax.thomsonreuters.com/

    SurePrep API

    Tue 15
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    Sun 20
    Mon 21
    now
    IMPORTANT: SurePrep Status page merging with Thomson Reuters Status Page
    Started 6 Jan 2025 16:20:44 (4 months ago), still ongoing
    Incident without Impact
    Monitoring
    FileRoom
    TaxCaddy Dashboard
    Zendesk (SurePrep Support Ticketing System and Help Center)
    GoSystem Tax Integration
    SPbinder
    More...

    We have transitioned this page to align with rest of the Thomson Reuters products. Please subscribe to the new status page for SurePrep and TaxCaddy products.

    https://taxprofessionals-status.hostedtax.thomsonreuters.com/

    SurePrep Integrations

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    GoSystem Tax Integration
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    now
    IMPORTANT: SurePrep Status page merging with Thomson Reuters Status Page
    Started 6 Jan 2025 16:20:44 (4 months ago), still ongoing
    Incident without Impact
    Monitoring
    FileRoom
    TaxCaddy Dashboard
    Zendesk (SurePrep Support Ticketing System and Help Center)
    GoSystem Tax Integration
    SPbinder
    More...

    We have transitioned this page to align with rest of the Thomson Reuters products. Please subscribe to the new status page for SurePrep and TaxCaddy products.

    https://taxprofessionals-status.hostedtax.thomsonreuters.com/

    GoFileRoom Integration
    Tue 15
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    now
    IMPORTANT: SurePrep Status page merging with Thomson Reuters Status Page
    Started 6 Jan 2025 16:20:44 (4 months ago), still ongoing
    Incident without Impact
    Monitoring
    FileRoom
    TaxCaddy Dashboard
    Zendesk (SurePrep Support Ticketing System and Help Center)
    GoSystem Tax Integration
    SPbinder
    More...

    We have transitioned this page to align with rest of the Thomson Reuters products. Please subscribe to the new status page for SurePrep and TaxCaddy products.

    https://taxprofessionals-status.hostedtax.thomsonreuters.com/

    CCH Axcess Tax Integration
    Tue 15
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    Sun 20
    Mon 21
    now
    IMPORTANT: SurePrep Status page merging with Thomson Reuters Status Page
    Started 6 Jan 2025 16:20:44 (4 months ago), still ongoing
    Incident without Impact
    Monitoring
    FileRoom
    TaxCaddy Dashboard
    Zendesk (SurePrep Support Ticketing System and Help Center)
    GoSystem Tax Integration
    SPbinder
    More...

    We have transitioned this page to align with rest of the Thomson Reuters products. Please subscribe to the new status page for SurePrep and TaxCaddy products.

    https://taxprofessionals-status.hostedtax.thomsonreuters.com/

    CCH Global fx Tax Integration
    Tue 15
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    now
    Lacerte Tax Integration
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    Sun 20
    Mon 21
    now
    IMPORTANT: SurePrep Status page merging with Thomson Reuters Status Page
    Started 6 Jan 2025 16:20:44 (4 months ago), still ongoing
    Incident without Impact
    Monitoring
    FileRoom
    TaxCaddy Dashboard
    Zendesk (SurePrep Support Ticketing System and Help Center)
    GoSystem Tax Integration
    SPbinder
    More...

    We have transitioned this page to align with rest of the Thomson Reuters products. Please subscribe to the new status page for SurePrep and TaxCaddy products.

    https://taxprofessionals-status.hostedtax.thomsonreuters.com/

    UltraTax Integration
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    now
    IMPORTANT: SurePrep Status page merging with Thomson Reuters Status Page
    Started 6 Jan 2025 16:20:44 (4 months ago), still ongoing
    Incident without Impact
    Monitoring
    FileRoom
    TaxCaddy Dashboard
    Zendesk (SurePrep Support Ticketing System and Help Center)
    GoSystem Tax Integration
    SPbinder
    More...

    We have transitioned this page to align with rest of the Thomson Reuters products. Please subscribe to the new status page for SurePrep and TaxCaddy products.

    https://taxprofessionals-status.hostedtax.thomsonreuters.com/

    ProSystem fx Tax Integration
    Tue 15
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    Sun 20
    Mon 21
    now
    IMPORTANT: SurePrep Status page merging with Thomson Reuters Status Page
    Started 6 Jan 2025 16:20:44 (4 months ago), still ongoing
    Incident without Impact
    Monitoring
    FileRoom
    TaxCaddy Dashboard
    Zendesk (SurePrep Support Ticketing System and Help Center)
    GoSystem Tax Integration
    SPbinder
    More...

    We have transitioned this page to align with rest of the Thomson Reuters products. Please subscribe to the new status page for SurePrep and TaxCaddy products.

    https://taxprofessionals-status.hostedtax.thomsonreuters.com/

    SurePrep Third Party Services

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    Zendesk (SurePrep Support Ticketing System and Help Center)
    Tue 15
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    Sat 19
    Sun 20
    Mon 21
    now
    IMPORTANT: SurePrep Status page merging with Thomson Reuters Status Page
    Started 6 Jan 2025 16:20:44 (4 months ago), still ongoing
    Incident without Impact
    Monitoring
    FileRoom
    TaxCaddy Dashboard
    Zendesk (SurePrep Support Ticketing System and Help Center)
    GoSystem Tax Integration
    SPbinder
    More...

    We have transitioned this page to align with rest of the Thomson Reuters products. Please subscribe to the new status page for SurePrep and TaxCaddy products.

    https://taxprofessionals-status.hostedtax.thomsonreuters.com/

    Twilio (Two-Factor Authentication)
    Tue 15
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    Sun 20
    Mon 21
    now
    IMPORTANT: SurePrep Status page merging with Thomson Reuters Status Page
    Started 6 Jan 2025 16:20:44 (4 months ago), still ongoing
    Incident without Impact
    Monitoring
    FileRoom
    TaxCaddy Dashboard
    Zendesk (SurePrep Support Ticketing System and Help Center)
    GoSystem Tax Integration
    SPbinder
    More...

    We have transitioned this page to align with rest of the Thomson Reuters products. Please subscribe to the new status page for SurePrep and TaxCaddy products.

    https://taxprofessionals-status.hostedtax.thomsonreuters.com/

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