SurePrep status is Operational

Mon 5
Tue 6
Wed 7
Thu 8
Fri 9
Sat 10
Sun 11
now

SurePrep FileRoom

Mon 5
Tue 6
Wed 7
Thu 8
Fri 9
Sat 10
Sun 11
now

SurePrep SPbinder

Mon 5
Tue 6
Wed 7
Thu 8
Fri 9
Sat 10
Sun 11
now

SurePrep 1040SCAN Review Wizard

Mon 5
Tue 6
Wed 7
Thu 8
Fri 9
Sat 10
Sun 11
now

SurePrep Reviewer Dashboard

Mon 5
Tue 6
Wed 7
Thu 8
Fri 9
Sat 10
Sun 11
now
TaxCaddy Dashboard
Mon 5
Tue 6
Wed 7
Thu 8
Fri 9
Sat 10
Sun 11
now
TaxCaddy Email Notifications
Mon 5
Tue 6
Wed 7
Thu 8
Fri 9
Sat 10
Sun 11
now
TaxCaddy Taxpayer iOS App
Mon 5
Tue 6
Wed 7
Thu 8
Fri 9
Sat 10
Sun 11
now
Last updated 1 minute ago from official status page. Learn more
Stay ahead of SurePrep outages
Sign up to create a custom dashboard to monitor the services you rely on. 3,000+ services supported.

Active Incidents

IMPORTANT: SurePrep Status page merging with Thomson Reuters Status Page
Started 6 Jan 2025 16:20:44 (4 months ago), still ongoing
Incident without Impact
Monitoring
FileRoom
TaxCaddy Dashboard
Zendesk (SurePrep Support Ticketing System and Help Center)
GoSystem Tax Integration
SPbinder
More...

We have transitioned this page to align with rest of the Thomson Reuters products. Please subscribe to the new status page for SurePrep and TaxCaddy products.

https://taxprofessionals-status.hostedtax.thomsonreuters.com/

Recently Resolved Incidents

No recent incidents

SurePrep Outage Survival Guide

A step-by-step guide to help you survive a SurePrep outage
NaN%

    SurePrep Components

    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now

    SurePrep FileRoom

    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    IMPORTANT: SurePrep Status page merging with Thomson Reuters Status Page
    Started 6 Jan 2025 16:20:44 (4 months ago), still ongoing
    Incident without Impact
    Monitoring
    FileRoom
    TaxCaddy Dashboard
    Zendesk (SurePrep Support Ticketing System and Help Center)
    GoSystem Tax Integration
    SPbinder
    More...

    We have transitioned this page to align with rest of the Thomson Reuters products. Please subscribe to the new status page for SurePrep and TaxCaddy products.

    https://taxprofessionals-status.hostedtax.thomsonreuters.com/

    SurePrep SPbinder

    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    IMPORTANT: SurePrep Status page merging with Thomson Reuters Status Page
    Started 6 Jan 2025 16:20:44 (4 months ago), still ongoing
    Incident without Impact
    Monitoring
    FileRoom
    TaxCaddy Dashboard
    Zendesk (SurePrep Support Ticketing System and Help Center)
    GoSystem Tax Integration
    SPbinder
    More...

    We have transitioned this page to align with rest of the Thomson Reuters products. Please subscribe to the new status page for SurePrep and TaxCaddy products.

    https://taxprofessionals-status.hostedtax.thomsonreuters.com/

    SurePrep 1040SCAN Review Wizard

    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    IMPORTANT: SurePrep Status page merging with Thomson Reuters Status Page
    Started 6 Jan 2025 16:20:44 (4 months ago), still ongoing
    Incident without Impact
    Monitoring
    FileRoom
    TaxCaddy Dashboard
    Zendesk (SurePrep Support Ticketing System and Help Center)
    GoSystem Tax Integration
    SPbinder
    More...

    We have transitioned this page to align with rest of the Thomson Reuters products. Please subscribe to the new status page for SurePrep and TaxCaddy products.

    https://taxprofessionals-status.hostedtax.thomsonreuters.com/

    SurePrep Reviewer Dashboard

    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    IMPORTANT: SurePrep Status page merging with Thomson Reuters Status Page
    Started 6 Jan 2025 16:20:44 (4 months ago), still ongoing
    Incident without Impact
    Monitoring
    FileRoom
    TaxCaddy Dashboard
    Zendesk (SurePrep Support Ticketing System and Help Center)
    GoSystem Tax Integration
    SPbinder
    More...

    We have transitioned this page to align with rest of the Thomson Reuters products. Please subscribe to the new status page for SurePrep and TaxCaddy products.

    https://taxprofessionals-status.hostedtax.thomsonreuters.com/

    SurePrep TaxCaddy

    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    TaxCaddy Dashboard
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    IMPORTANT: SurePrep Status page merging with Thomson Reuters Status Page
    Started 6 Jan 2025 16:20:44 (4 months ago), still ongoing
    Incident without Impact
    Monitoring
    FileRoom
    TaxCaddy Dashboard
    Zendesk (SurePrep Support Ticketing System and Help Center)
    GoSystem Tax Integration
    SPbinder
    More...

    We have transitioned this page to align with rest of the Thomson Reuters products. Please subscribe to the new status page for SurePrep and TaxCaddy products.

    https://taxprofessionals-status.hostedtax.thomsonreuters.com/

    TaxCaddy Email Notifications
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    IMPORTANT: SurePrep Status page merging with Thomson Reuters Status Page
    Started 6 Jan 2025 16:20:44 (4 months ago), still ongoing
    Incident without Impact
    Monitoring
    FileRoom
    TaxCaddy Dashboard
    Zendesk (SurePrep Support Ticketing System and Help Center)
    GoSystem Tax Integration
    SPbinder
    More...

    We have transitioned this page to align with rest of the Thomson Reuters products. Please subscribe to the new status page for SurePrep and TaxCaddy products.

    https://taxprofessionals-status.hostedtax.thomsonreuters.com/

    TaxCaddy Taxpayer iOS App
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    IMPORTANT: SurePrep Status page merging with Thomson Reuters Status Page
    Started 6 Jan 2025 16:20:44 (4 months ago), still ongoing
    Incident without Impact
    Monitoring
    FileRoom
    TaxCaddy Dashboard
    Zendesk (SurePrep Support Ticketing System and Help Center)
    GoSystem Tax Integration
    SPbinder
    More...

    We have transitioned this page to align with rest of the Thomson Reuters products. Please subscribe to the new status page for SurePrep and TaxCaddy products.

    https://taxprofessionals-status.hostedtax.thomsonreuters.com/

    TaxCaddy Taxpayer Android App
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    IMPORTANT: SurePrep Status page merging with Thomson Reuters Status Page
    Started 6 Jan 2025 16:20:44 (4 months ago), still ongoing
    Incident without Impact
    Monitoring
    FileRoom
    TaxCaddy Dashboard
    Zendesk (SurePrep Support Ticketing System and Help Center)
    GoSystem Tax Integration
    SPbinder
    More...

    We have transitioned this page to align with rest of the Thomson Reuters products. Please subscribe to the new status page for SurePrep and TaxCaddy products.

    https://taxprofessionals-status.hostedtax.thomsonreuters.com/

    TaxCaddy Taxpayer Browser-based Portal
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    IMPORTANT: SurePrep Status page merging with Thomson Reuters Status Page
    Started 6 Jan 2025 16:20:44 (4 months ago), still ongoing
    Incident without Impact
    Monitoring
    FileRoom
    TaxCaddy Dashboard
    Zendesk (SurePrep Support Ticketing System and Help Center)
    GoSystem Tax Integration
    SPbinder
    More...

    We have transitioned this page to align with rest of the Thomson Reuters products. Please subscribe to the new status page for SurePrep and TaxCaddy products.

    https://taxprofessionals-status.hostedtax.thomsonreuters.com/

    SurePrep API

    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    IMPORTANT: SurePrep Status page merging with Thomson Reuters Status Page
    Started 6 Jan 2025 16:20:44 (4 months ago), still ongoing
    Incident without Impact
    Monitoring
    FileRoom
    TaxCaddy Dashboard
    Zendesk (SurePrep Support Ticketing System and Help Center)
    GoSystem Tax Integration
    SPbinder
    More...

    We have transitioned this page to align with rest of the Thomson Reuters products. Please subscribe to the new status page for SurePrep and TaxCaddy products.

    https://taxprofessionals-status.hostedtax.thomsonreuters.com/

    SurePrep Integrations

    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    GoSystem Tax Integration
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    IMPORTANT: SurePrep Status page merging with Thomson Reuters Status Page
    Started 6 Jan 2025 16:20:44 (4 months ago), still ongoing
    Incident without Impact
    Monitoring
    FileRoom
    TaxCaddy Dashboard
    Zendesk (SurePrep Support Ticketing System and Help Center)
    GoSystem Tax Integration
    SPbinder
    More...

    We have transitioned this page to align with rest of the Thomson Reuters products. Please subscribe to the new status page for SurePrep and TaxCaddy products.

    https://taxprofessionals-status.hostedtax.thomsonreuters.com/

    GoFileRoom Integration
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    IMPORTANT: SurePrep Status page merging with Thomson Reuters Status Page
    Started 6 Jan 2025 16:20:44 (4 months ago), still ongoing
    Incident without Impact
    Monitoring
    FileRoom
    TaxCaddy Dashboard
    Zendesk (SurePrep Support Ticketing System and Help Center)
    GoSystem Tax Integration
    SPbinder
    More...

    We have transitioned this page to align with rest of the Thomson Reuters products. Please subscribe to the new status page for SurePrep and TaxCaddy products.

    https://taxprofessionals-status.hostedtax.thomsonreuters.com/

    CCH Axcess Tax Integration
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    IMPORTANT: SurePrep Status page merging with Thomson Reuters Status Page
    Started 6 Jan 2025 16:20:44 (4 months ago), still ongoing
    Incident without Impact
    Monitoring
    FileRoom
    TaxCaddy Dashboard
    Zendesk (SurePrep Support Ticketing System and Help Center)
    GoSystem Tax Integration
    SPbinder
    More...

    We have transitioned this page to align with rest of the Thomson Reuters products. Please subscribe to the new status page for SurePrep and TaxCaddy products.

    https://taxprofessionals-status.hostedtax.thomsonreuters.com/

    Lacerte Tax Integration
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    IMPORTANT: SurePrep Status page merging with Thomson Reuters Status Page
    Started 6 Jan 2025 16:20:44 (4 months ago), still ongoing
    Incident without Impact
    Monitoring
    FileRoom
    TaxCaddy Dashboard
    Zendesk (SurePrep Support Ticketing System and Help Center)
    GoSystem Tax Integration
    SPbinder
    More...

    We have transitioned this page to align with rest of the Thomson Reuters products. Please subscribe to the new status page for SurePrep and TaxCaddy products.

    https://taxprofessionals-status.hostedtax.thomsonreuters.com/

    CCH Global fx Tax Integration
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    UltraTax Integration
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    IMPORTANT: SurePrep Status page merging with Thomson Reuters Status Page
    Started 6 Jan 2025 16:20:44 (4 months ago), still ongoing
    Incident without Impact
    Monitoring
    FileRoom
    TaxCaddy Dashboard
    Zendesk (SurePrep Support Ticketing System and Help Center)
    GoSystem Tax Integration
    SPbinder
    More...

    We have transitioned this page to align with rest of the Thomson Reuters products. Please subscribe to the new status page for SurePrep and TaxCaddy products.

    https://taxprofessionals-status.hostedtax.thomsonreuters.com/

    ProSystem fx Tax Integration
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    IMPORTANT: SurePrep Status page merging with Thomson Reuters Status Page
    Started 6 Jan 2025 16:20:44 (4 months ago), still ongoing
    Incident without Impact
    Monitoring
    FileRoom
    TaxCaddy Dashboard
    Zendesk (SurePrep Support Ticketing System and Help Center)
    GoSystem Tax Integration
    SPbinder
    More...

    We have transitioned this page to align with rest of the Thomson Reuters products. Please subscribe to the new status page for SurePrep and TaxCaddy products.

    https://taxprofessionals-status.hostedtax.thomsonreuters.com/

    SurePrep Third Party Services

    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    Zendesk (SurePrep Support Ticketing System and Help Center)
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    IMPORTANT: SurePrep Status page merging with Thomson Reuters Status Page
    Started 6 Jan 2025 16:20:44 (4 months ago), still ongoing
    Incident without Impact
    Monitoring
    FileRoom
    TaxCaddy Dashboard
    Zendesk (SurePrep Support Ticketing System and Help Center)
    GoSystem Tax Integration
    SPbinder
    More...

    We have transitioned this page to align with rest of the Thomson Reuters products. Please subscribe to the new status page for SurePrep and TaxCaddy products.

    https://taxprofessionals-status.hostedtax.thomsonreuters.com/

    Twilio (Two-Factor Authentication)
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    IMPORTANT: SurePrep Status page merging with Thomson Reuters Status Page
    Started 6 Jan 2025 16:20:44 (4 months ago), still ongoing
    Incident without Impact
    Monitoring
    FileRoom
    TaxCaddy Dashboard
    Zendesk (SurePrep Support Ticketing System and Help Center)
    GoSystem Tax Integration
    SPbinder
    More...

    We have transitioned this page to align with rest of the Thomson Reuters products. Please subscribe to the new status page for SurePrep and TaxCaddy products.

    https://taxprofessionals-status.hostedtax.thomsonreuters.com/