CodaBox Status

CodaBox Status

Real-time updates of CodaBox issues and outages

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CodaBox status is Operational

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CodaBox CODA

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Active Incidents

No active incidents

Recently Resolved Incidents

Delay in CODA delivery for Crelan
Started 17 Jan 2025 07:54:55 (21 hours ago), resolved 17 Jan 2025 09:01:10 (20 hours ago)
Minor Incident
Resolved
CODA

Crelan CODA files arrived too late. Processing and delivery is ongoing.

See all updates

CodaBox Outage Survival Guide

A step-by-step guide to help you survive a CodaBox outage
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    CodaBox Components

    CodaBox Status

    CodaBox

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    CodaBox CODA

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    Delay in CODA delivery for Crelan
    Started 17 Jan 2025 07:54:55 (21 hours ago), resolved 17 Jan 2025 09:01:10 (20 hours ago)
    Minor Incident
    Resolved
    CODA

    Crelan CODA files arrived too late. Processing and delivery is ongoing.

    See all updates

    CodaBox ZOOMIT

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    CodaBox VOILA

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    CodaBox CARO

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    CodaBox Flowin (e-Invoicing)

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    CodaBox SODA

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    CodaBox VOICI

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    MyCodaBox

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    CodaBox Websites

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    CodaBox Codabox Connect

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    CodaBox Alternatives

    SurePrep Status

    SurePrep

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    SurePrep FileRoom

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    IMPORTANT: SurePrep Status page merging with Thomson Reuters Status Page
    Started 6 Jan 2025 16:20:44 (12 days ago), still ongoing
    Incident without Impact
    Monitoring
    FileRoom
    TaxCaddy Dashboard
    Zendesk (SurePrep Support Ticketing System and Help Center)
    GoSystem Tax Integration
    SPbinder
    More...

    We have transitioned this page to align with rest of the Thomson Reuters products. Please subscribe to the new status page for SurePrep and TaxCaddy products.

    https://taxprofessionals-status.hostedtax.thomsonreuters.com/

    SurePrep SPbinder

    Sat 11
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    IMPORTANT: SurePrep Status page merging with Thomson Reuters Status Page
    Started 6 Jan 2025 16:20:44 (12 days ago), still ongoing
    Incident without Impact
    Monitoring
    FileRoom
    TaxCaddy Dashboard
    Zendesk (SurePrep Support Ticketing System and Help Center)
    GoSystem Tax Integration
    SPbinder
    More...

    We have transitioned this page to align with rest of the Thomson Reuters products. Please subscribe to the new status page for SurePrep and TaxCaddy products.

    https://taxprofessionals-status.hostedtax.thomsonreuters.com/

    See all
    e-conomic Status

    e-conomic

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    Avalara Status

    Avalara

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    Autobooks Status

    Autobooks

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    Thomson Reuters Tax and Accounting Professionals Status

    Thomson Reuters Tax and Accounting Professionals

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    Thomson Reuters Tax and Accounting Professionals Confirmation.com

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    "Initiate Confirmation" functionality not working
    Started 16 Jan 2025 23:19:40 (1 day ago), still ongoing
    Major Incident
    Identified
    Confirmation.com

    Our payment provider is currently experiencing a significant system interruption. The outage is impacting only the "Initiate Confirmation" functionality; all other functionalities remain operational. They are actively working to resolve this issue as quickly as possible. We apologize for any inconvenience and appreciate your patience."

    See all updates
    See all
    Sage Status

    Sage

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    Brightpearl
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    Brightpearl - Partial Outage
    Started 18 Jul 2024 12:34:43 (6 months ago), still ongoing
    Minor Incident
    Investigating
    Brightpearl
    Brightpearl

    We are investigating a potential issue with the service. An update will be provided within 30 minutes.

    Routing Service
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    Routing Service - Partial Outage
    Started 28 Nov 2024 15:29:01 (2 months ago), still ongoing
    Minor Incident
    Investigating
    Routing Service
    Routing Service

    We are investigating a potential issue with the service. An update will be provided within 30 minutes.

    See all
    Thomson Reuters Corporates Status

    Thomson Reuters Corporates

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    ONESOURCE Determination Original Cloud (AMER)
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    Outage for ONESOURCE Indirect Tax Determination Original (AMERs)
    Started 20 Aug 2024 10:51:39 (5 months ago), still ongoing
    Critical Incident
    Investigating
    ONESOURCE Determination Original Cloud (AMER)
    ONESOURCE Determination Original Dedicated Cloud (AMER)

    Outage for ONESOURCE Indirect Tax Determination Original - We are seeing an outage for ONESOURCE Indirect Tax Determination Original applications (both shared and dedicated cloud) starting 06:04 EST. It is being treated as high priority P1 incident and teams are working on mitigation. More details to follow soon after mitigation...

    See all updates
    ONESOURCE Determination Original Dedicated Cloud (AMER)
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    Outage for ONESOURCE Indirect Tax Determination Original (AMERs)
    Started 20 Aug 2024 10:51:39 (5 months ago), still ongoing
    Critical Incident
    Investigating
    ONESOURCE Determination Original Cloud (AMER)
    ONESOURCE Determination Original Dedicated Cloud (AMER)

    Outage for ONESOURCE Indirect Tax Determination Original - We are seeing an outage for ONESOURCE Indirect Tax Determination Original applications (both shared and dedicated cloud) starting 06:04 EST. It is being treated as high priority P1 incident and teams are working on mitigation. More details to follow soon after mitigation...

    See all updates
    See all
    ChargeOver Status

    ChargeOver

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