Cybersource Status
Real-time updates of Cybersource issues and outages
Cybersource status is Operational
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Fexco DCC (Payworks)
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Tokenization (TMS)
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Visa Platform Connect (VPC) Gateways
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents
Settlement/Batching Disruption
Started 13 Jan 2026 21:57:24 (4 days ago), still ongoing
Incident without Impact
Monitoring
Visa Platform Connect (VPC) Gateways
Cybersource has identified an issue that affected settlement/batching for some merchants. We are monitoring closely to ensure the issue is mitigated.
Impact: Some customers may have experienced settlement/batching issues.
Reported Start Time: 11 January 2026
Next Update: As current status changes.
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Incident #: INC23607721
Tokenization Service Disruption
Started 12 Jan 2026 04:36:52 (6 days ago), resolved 12 Jan 2026 07:12:16 (5 days ago)
Minor Incident
Postmortem
Tokenization (TMS)
Cybersource is aware of an issue that is currently affecting Tokenization services.
We are investigating the cause and working urgently to resolve the issue.
Impact: Merchants using Cybersource’s Token Management Service (TMS) may be experiencing intermittent latency or errors when accessing the TMS services to create new tokens. This may also cause delays or interruptions in payment processing.
Reported Start Time: 03:59 GMT, 12 January 2026
Next Update: Within 60 minutes
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Incident #: INC23574495
Recently Resolved Incidents
No recent incidents
Cybersource Outage Survival Guide
A step-by-step guide to help you survive a Cybersource outage
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Cybersource Components
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Cybersource API Connection/Endpoints
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Flex
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Rest API
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Webhooks
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Developer Center
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Status Page
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Support Center
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Cybersource Payment Gateway Processing
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Ahli United Bank in Bahrain
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AIB Merchant Services (AIBMS)
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American Express Direct
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Bambora (Payworks)
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Bank of America Merchant Services on OmniPay Direct
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Barclaycard HISO (Payworks)
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Barclays Merchant Services
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Barclays Merchant Services (HISO)
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Cardnet International on OmniPay Direct
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Chase Paymentech Solutions
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China UnionPay
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Cielo
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Citibank India
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Comercio Latino
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Concardis (Payworks)
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Credit Mutuel-CIC
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Cybersource Latin American Processing
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eCheck/ACH
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Elavon
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Elavon Americas
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Elavon (Payworks)
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FDMS South
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First Data Merchant Solutions(Europe) on OmniPay Direct
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Fexco DCC (Payworks)
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French Gateways
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Getneton Software Express
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HBoS
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RuPay
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HSBC
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Ingenico ePayments
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JCN Gateway
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Lloyds-OmniPay
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Lynk
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Moneris
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PayEase China
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Prosa
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RBS WorldPay Atlanta
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Rede
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Saudi Payments
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Six
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Software Express (Getnet)
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Streamline
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TeleCheck
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TSYS Acquiring Solutions
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UATP
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Vero
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Visa Platform Connect (VPC) Gateways
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Worldpay VAP
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Cybersource Payment Services
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Account Updater
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Dynamic Currency Conversion
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Payment Services
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Secure Storage
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Tax
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Tokenization (TMS)
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Tokenization Service Disruption
Started 12 Jan 2026 04:36:52 (6 days ago), resolved 12 Jan 2026 07:12:16 (5 days ago)
Minor Incident
Postmortem
Tokenization (TMS)
Cybersource is aware of an issue that is currently affecting Tokenization services.
We are investigating the cause and working urgently to resolve the issue.
Impact: Merchants using Cybersource’s Token Management Service (TMS) may be experiencing intermittent latency or errors when accessing the TMS services to create new tokens. This may also cause delays or interruptions in payment processing.
Reported Start Time: 03:59 GMT, 12 January 2026
Next Update: Within 60 minutes
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Incident #: INC23574495
Unified Checkout
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Acceptance Devices
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Cybersource Settlement/Batching
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Ahli United Bank in Bahrain
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AIB Merchant Services (AIBMS)
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American Express Direct
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Bank of America Merchant Services on OmniPay Direct
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Barclaycard HISO (Payworks)
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Barclays Merchant Services
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Cardnet International on OmniPay Direct
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Chase Paymentech Solutions
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China UnionPay
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Cielo
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Comercio Latino
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Citibank India
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Credit Mutuel-CIC
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Cybersource Latin American Processing
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French Gateways
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Getneton Software Express
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Global Payments Greenhouse South Authorization Platform
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Global Payments North America (GPN)
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Global Payments Omnipay (Payworks)
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HBoS
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RuPay
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HSBC
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Ingenico ePayments
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JCN Gateway
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Lloyds-OmniPay
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LloydsTSB Cardnet
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Lynk
Sat 10
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Moneris
Sat 10
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now
PayEase China
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Mon 12
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Prosa
Sat 10
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Mon 12
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now
RBS WorldPay Atlanta
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now
Rede
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Saudi Payments
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Six
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Software Express (Getnet)
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Streamline
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TeleCheck
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TSYS Acquiring Solutions
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UATP
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Vero
Sat 10
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Visa Platform Connect (VPC) Gateways
Sat 10
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now
Settlement/Batching Disruption
Started 13 Jan 2026 21:57:24 (4 days ago), still ongoing
Incident without Impact
Monitoring
Visa Platform Connect (VPC) Gateways
Cybersource has identified an issue that affected settlement/batching for some merchants. We are monitoring closely to ensure the issue is mitigated.
Impact: Some customers may have experienced settlement/batching issues.
Reported Start Time: 11 January 2026
Next Update: As current status changes.
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Incident #: INC23607721
Worldpay VAP
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Barclays Merchant Services (HISO)
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