Cybersource Status: check for Cybersource outages and issues

Cybersource status is Operational

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now

Chase Paymentech Solutions

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FDC Compass

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FDC Nashville Global

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Fexco DCC (Payworks)

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Global Payments North America (GPN)

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Payer Authentication Processing

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See all 190 Cybersource components

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Active Incidents

Multiple Gateways Service Disruption

Started 10 Oct 2026 05:13:22 (1 day ago), still ongoing

Minor Incident

Monitoring

Chase Paymentech Solutions

FDC Compass

FDC Nashville Global

Global Payments North America (GPN)

Cybersource is aware of an issue that is currently affecting multiple gateway transaction processing.

We are investigating the cause and working urgently to resolve the issue.

Impact: Users may experience payment processing error messages.

Next Update: Within 60 minutes

We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.

Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.

Cybersource Support Center

Incident #: INC27195744

Monitoring: The issue has been mitigated and we are monitoring closely to ensure the issue is resolved.

Impact: The issue has been mitigated and customers are now able to use impacted services as expected.

Reported Start Time: 10 Oct 2026, 04:26 GMT

Next Update: As current status changes.

Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.

Cybersource Support Center

Incident #: INC27195744

10 Oct 2026 06:00:32 (1 day ago)

Investigating: We continue investigating an issue impacting a subset of Cybersource Enterprise authorization transactions.

Impact: Users may experience payment processing error messages.

Next Update: Within 60 minutes

We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.

Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.

Cybersource Support Center

Incident #: INC27195744

10 Oct 2026 05:46:18 (1 day ago)

Investigating: We are investigating an issue impacting a subset of Cybersource Enterprise authorization transactions. We are closely monitoring the environment and working to identify the underlying cause. We will provide additional updates as more information becomes available.

Impact: Clients may experience intermittent transaction timeouts, processing delays, or authorization failures.

Start Time: 10 Oct 2026, 04:26 GMT

Next Update: Within 60 minutes

We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.

Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.

Cybersource Support Center

Incident #: INC27195744

10 Oct 2026 05:26:43 (1 day ago)

Investigating: Cybersource is aware of an issue that is currently affecting multiple gateway transaction processing.

We are investigating the cause and working urgently to resolve the issue.

Impact: Users may experience payment processing error messages.

Next Update: Within 60 minutes

We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.

Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.

Cybersource Support Center

Incident #: INC27195744

10 Oct 2026 05:13:22 (1 day ago)

See all updates

Payer Authentication Issue

Started 3 Oct 2026 21:50:03 (8 days ago), resolved 5 Oct 2026 06:49:02 (6 days ago)

Minor Incident

Postmortem

Payer Authentication Processing

Cybersource is aware of an issue that is currently affecting the Payer Authentication Service

We are investigating the cause and working urgently to resolve the issue.

Impact: Users may experience issues with e-commerce authentication via the Payer Authentication Service.

Reported Start Time:

Next Update: Within 60 minutes

We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.

Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.

Cybersource Support Center

Incident #: TBD

See all updates

Recently Resolved Incidents

No recent incidents

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Cybersource Components

Cybersource

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Cybersource API Connection/Endpoints

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Flex

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Rest API

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SCMP

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Secure Acceptance

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Simple Order API

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SOAP Toolkit

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Webhooks

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Cybersource Corporate and Support Web Sites

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Corporate Site

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Developer Center

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Status Page

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Support Center

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Cybersource Payment Gateway Processing

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Ahli United Bank in Bahrain

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AIB Merchant Services (AIBMS)

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American Express Direct

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Bambora (Payworks)

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Bank of America Merchant Services on OmniPay Direct

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Barclays Merchant Services

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Barclaycard HISO (Payworks)

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Barclays Merchant Services (HISO)

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Cardnet International on OmniPay Direct

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Chase Paymentech Solutions

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Multiple Gateways Service Disruption

Started 10 Oct 2026 05:13:22 (1 day ago), still ongoing

Minor Incident

Monitoring

Chase Paymentech Solutions

FDC Compass

FDC Nashville Global

Global Payments North America (GPN)

Cybersource is aware of an issue that is currently affecting multiple gateway transaction processing.

We are investigating the cause and working urgently to resolve the issue.

Impact: Users may experience payment processing error messages.

Next Update: Within 60 minutes

We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.

Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.

Cybersource Support Center

Incident #: INC27195744

Monitoring: The issue has been mitigated and we are monitoring closely to ensure the issue is resolved.

Impact: The issue has been mitigated and customers are now able to use impacted services as expected.

Reported Start Time: 10 Oct 2026, 04:26 GMT

Next Update: As current status changes.

Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.

Cybersource Support Center

Incident #: INC27195744

10 Oct 2026 06:00:32 (1 day ago)

Investigating: We continue investigating an issue impacting a subset of Cybersource Enterprise authorization transactions.

Impact: Users may experience payment processing error messages.

Next Update: Within 60 minutes

We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.

Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.

Cybersource Support Center

Incident #: INC27195744

10 Oct 2026 05:46:18 (1 day ago)

Impact: Clients may experience intermittent transaction timeouts, processing delays, or authorization failures.

Start Time: 10 Oct 2026, 04:26 GMT

Next Update: Within 60 minutes

We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.

Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.

Cybersource Support Center

Incident #: INC27195744

10 Oct 2026 05:26:43 (1 day ago)

Investigating: Cybersource is aware of an issue that is currently affecting multiple gateway transaction processing.

We are investigating the cause and working urgently to resolve the issue.

Impact: Users may experience payment processing error messages.

Next Update: Within 60 minutes

We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.

Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.

Cybersource Support Center

Incident #: INC27195744

10 Oct 2026 05:13:22 (1 day ago)

See all updates

China UnionPay

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Cielo

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Comercio Latino

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Concardis (Payworks)

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Citibank India

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Credit Mutuel-CIC

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Cybersource Latin American Processing

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eCheck/ACH

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Elavon

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Elavon Americas

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Elavon (Payworks)

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FDC Compass

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Multiple Gateways Service Disruption

Started 10 Oct 2026 05:13:22 (1 day ago), still ongoing

Minor Incident

Monitoring

Chase Paymentech Solutions

FDC Compass

FDC Nashville Global

Global Payments North America (GPN)

Cybersource is aware of an issue that is currently affecting multiple gateway transaction processing.

We are investigating the cause and working urgently to resolve the issue.

Impact: Users may experience payment processing error messages.

Next Update: Within 60 minutes

We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.

Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.

Cybersource Support Center

Incident #: INC27195744

Monitoring: The issue has been mitigated and we are monitoring closely to ensure the issue is resolved.

Impact: The issue has been mitigated and customers are now able to use impacted services as expected.

Reported Start Time: 10 Oct 2026, 04:26 GMT

Next Update: As current status changes.

Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.

Cybersource Support Center

Incident #: INC27195744

10 Oct 2026 06:00:32 (1 day ago)

Investigating: We continue investigating an issue impacting a subset of Cybersource Enterprise authorization transactions.

Impact: Users may experience payment processing error messages.

Next Update: Within 60 minutes

We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.

Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.

Cybersource Support Center

Incident #: INC27195744

10 Oct 2026 05:46:18 (1 day ago)

Impact: Clients may experience intermittent transaction timeouts, processing delays, or authorization failures.

Start Time: 10 Oct 2026, 04:26 GMT

Next Update: Within 60 minutes

We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.

Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.

Cybersource Support Center

Incident #: INC27195744

10 Oct 2026 05:26:43 (1 day ago)

Investigating: Cybersource is aware of an issue that is currently affecting multiple gateway transaction processing.

We are investigating the cause and working urgently to resolve the issue.

Impact: Users may experience payment processing error messages.

Next Update: Within 60 minutes

We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.

Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.

Cybersource Support Center

Incident #: INC27195744

10 Oct 2026 05:13:22 (1 day ago)

See all updates

FDC Nashville Global

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Multiple Gateways Service Disruption

Started 10 Oct 2026 05:13:22 (1 day ago), still ongoing

Minor Incident

Monitoring

Chase Paymentech Solutions

FDC Compass

FDC Nashville Global

Global Payments North America (GPN)

Cybersource is aware of an issue that is currently affecting multiple gateway transaction processing.

We are investigating the cause and working urgently to resolve the issue.

Impact: Users may experience payment processing error messages.

Next Update: Within 60 minutes

We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.

Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.

Cybersource Support Center

Incident #: INC27195744

Monitoring: The issue has been mitigated and we are monitoring closely to ensure the issue is resolved.

Impact: The issue has been mitigated and customers are now able to use impacted services as expected.

Reported Start Time: 10 Oct 2026, 04:26 GMT

Next Update: As current status changes.

Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.

Cybersource Support Center

Incident #: INC27195744

10 Oct 2026 06:00:32 (1 day ago)

Investigating: We continue investigating an issue impacting a subset of Cybersource Enterprise authorization transactions.

Impact: Users may experience payment processing error messages.

Next Update: Within 60 minutes

We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.

Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.

Cybersource Support Center

Incident #: INC27195744

10 Oct 2026 05:46:18 (1 day ago)

Impact: Clients may experience intermittent transaction timeouts, processing delays, or authorization failures.

Start Time: 10 Oct 2026, 04:26 GMT

Next Update: Within 60 minutes

We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.

Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.

Cybersource Support Center

Incident #: INC27195744

10 Oct 2026 05:26:43 (1 day ago)

Investigating: Cybersource is aware of an issue that is currently affecting multiple gateway transaction processing.

We are investigating the cause and working urgently to resolve the issue.

Impact: Users may experience payment processing error messages.

Next Update: Within 60 minutes

We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.

Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.

Cybersource Support Center

Incident #: INC27195744

10 Oct 2026 05:13:22 (1 day ago)

See all updates

FDI Australia

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FDMS Nashville

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FDC Germany

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FDMS South

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First Data Merchant Solutions(Europe) on OmniPay Direct

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French Gateways

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Getneton Software Express

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Global Payments Greenhouse South Authorization Platform

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Fexco DCC (Payworks)

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Global Payments International Acquiring on OmniPay Direct

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Global Payments North America (GPN)

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Multiple Gateways Service Disruption

Started 10 Oct 2026 05:13:22 (1 day ago), still ongoing

Minor Incident

Monitoring

Chase Paymentech Solutions

FDC Compass

FDC Nashville Global

Global Payments North America (GPN)

Cybersource is aware of an issue that is currently affecting multiple gateway transaction processing.

We are investigating the cause and working urgently to resolve the issue.

Impact: Users may experience payment processing error messages.

Next Update: Within 60 minutes

We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.

Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.

Cybersource Support Center

Incident #: INC27195744

Monitoring: The issue has been mitigated and we are monitoring closely to ensure the issue is resolved.

Impact: The issue has been mitigated and customers are now able to use impacted services as expected.

Reported Start Time: 10 Oct 2026, 04:26 GMT

Next Update: As current status changes.

Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.

Cybersource Support Center

Incident #: INC27195744

10 Oct 2026 06:00:32 (1 day ago)

Investigating: We continue investigating an issue impacting a subset of Cybersource Enterprise authorization transactions.

Impact: Users may experience payment processing error messages.

Next Update: Within 60 minutes

We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.

Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.

Cybersource Support Center

Incident #: INC27195744

10 Oct 2026 05:46:18 (1 day ago)

Impact: Clients may experience intermittent transaction timeouts, processing delays, or authorization failures.

Start Time: 10 Oct 2026, 04:26 GMT

Next Update: Within 60 minutes

We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.

Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.

Cybersource Support Center

Incident #: INC27195744

10 Oct 2026 05:26:43 (1 day ago)

Investigating: Cybersource is aware of an issue that is currently affecting multiple gateway transaction processing.

We are investigating the cause and working urgently to resolve the issue.

Impact: Users may experience payment processing error messages.

Next Update: Within 60 minutes

We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.

Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.

Cybersource Support Center

Incident #: INC27195744

10 Oct 2026 05:13:22 (1 day ago)

See all updates

Global Payments UCP (Payworks)

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HBoS

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RuPay

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Global Payments Omnipay (Payworks)

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HSBC

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JCN Gateway

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Lloyds-OmniPay

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LloydsTSB Cardnet

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Lynk

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Moneris

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Ingenico ePayments

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PayEase China

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Prosa

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RBS WorldPay Atlanta

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Rede

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Saudi Payments

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Six

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Streamline

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TeleCheck

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TSYS Acquiring Solutions

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UATP

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Vero

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Visa Platform Connect (VPC) Gateways

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Software Express (Getnet)

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Worldpay VAP

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Cybersource Payment Services

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Account Updater

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Alternative Payments

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Acceptance Devices

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Customer Invoicing and Pay by Link

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Digital Payments

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Dynamic Currency Conversion

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Payment Services

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Payouts

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Recurring Billing

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Secure Storage

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Tax

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Tokenization (TMS)

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Unified Checkout

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Wells Fargo Service Fee

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Microform Integration

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Cybersource Portals

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Access/Login - Business Center

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Analytics - Business Center

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Batch/File Upload - Business Center

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Case Management Search - Business Center

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Portfolio Management - Business Center

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Reports - Business Center

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Transaction Search - Business Center

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Virtual Terminal - Business Center

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Acceptance Devices - Business Center

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Acceptance Devices - Gateway Manager

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Cybersource Risk

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Account Take Over Protection

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Payer Authentication Issue

Started 3 Oct 2026 21:50:03 (8 days ago), resolved 5 Oct 2026 06:49:02 (6 days ago)

Minor Incident

Postmortem

Payer Authentication Processing

Cybersource is aware of an issue that is currently affecting the Payer Authentication Service

We are investigating the cause and working urgently to resolve the issue.

Impact: Users may experience issues with e-commerce authentication via the Payer Authentication Service.

Reported Start Time:

Next Update: Within 60 minutes

We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.

Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.

Cybersource Support Center

Incident #: TBD

See all updates

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Cybersource status is Operational

Chase Paymentech Solutions

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Payer Authentication Processing

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