Cybersource Status
Real-time updates of Cybersource issues and outages
Cybersource status is Operational
Comercio Latino
Fexco DCC (Payworks)
Payment Services
Payouts
Tokenization (TMS)
Access/Login - Business Center
Reports - Business Center
Active Incidents
Cybersource is aware of an issue that is currently affecting the Payer Authentication Service globally.
We are investigating the cause and working urgently to resolve the issue.
Impact: Users in globally may experience issues with e-commerce authentication via the Payer Authentication Service.
Reported Start Time: 04 October 2025, 09:41 GMT
Next Update: Within 60 minutes
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Incident #:INC22256498
Visa is aware of a potential service disruption. We are in the initial stages of investigation and will share more information as soon as possible. We regret any inconvenience this may cause for our customers.
Recently Resolved Incidents
Cybersource is aware of an issue that is currently affecting Comercio Latino transaction processing.
We are investigating the cause and working urgently to resolve the issue.
Impact: Users may experience payment processing error messages.
Reported Start Time: 02 October 2025 at 16:24 GMT
Next Update: Within 60 minutes
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Incident #: INC22230868
Visa is aware of a potential service disruption. We are in the initial stages of investigation and will share more information as soon as possible. We regret any inconvenience this may cause for our customers.
Cybersource is aware of an issue that is currently affecting the Business Center Banner Notification.
We are investigating the cause and working urgently to resolve the issue.
Impact: Clients may experience seeing the CAS blue banner "Currently logged into test server" upon accessing the production environment. There is no impact to other Business Center functionalities.
Reported Start Time: 1 October 2025
Next Update: Within 60 minutes
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Incident #: EPS-34257
Cybersource Outage Survival Guide
Cybersource Components
Cybersource API Connection/Endpoints
Flex
Rest API
SCMP
Secure Acceptance
Simple Order API
SOAP Toolkit
Webhooks
Cybersource Corporate and Support Web Sites
Corporate Site
Developer Center
Status Page
Support Center
Cybersource Payment Gateway Processing
Ahli United Bank in Bahrain
AIB Merchant Services (AIBMS)
American Express Direct
Bambora (Payworks)
Bank of America Merchant Services on OmniPay Direct
Barclaycard HISO (Payworks)
Barclays Merchant Services
Barclays Merchant Services (HISO)
Cardnet International on OmniPay Direct
Chase Paymentech Solutions
China UnionPay
Cielo
Citibank India
Comercio Latino
Cybersource is aware of an issue that is currently affecting Comercio Latino transaction processing.
We are investigating the cause and working urgently to resolve the issue.
Impact: Users may experience payment processing error messages.
Reported Start Time: 02 October 2025 at 16:24 GMT
Next Update: Within 60 minutes
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Incident #: INC22230868
Concardis (Payworks)
Credit Mutuel-CIC
Cybersource Latin American Processing
eCheck/ACH
Elavon
Elavon Americas
Elavon (Payworks)
FDC Compass
FDC Germany
FDC Nashville Global
FDI Australia
FDMS Nashville
FDMS South
Fexco DCC (Payworks)
First Data Merchant Solutions(Europe) on OmniPay Direct
French Gateways
Getneton Software Express
Global Payments Greenhouse South Authorization Platform
Global Payments International Acquiring on OmniPay Direct
Global Payments North America (GPN)
Global Payments Omnipay (Payworks)
Global Payments UCP (Payworks)
HBoS
RuPay
HSBC
Ingenico ePayments
JCN Gateway
Lloyds-OmniPay
LloydsTSB Cardnet
Lynk
Moneris
PayEase China
Prosa
RBS WorldPay Atlanta
Rede
Saudi Payments
Six
Software Express (Getnet)
Streamline
TeleCheck
TSYS Acquiring Solutions
UATP
Vero
Visa Platform Connect (VPC) Gateways
Worldpay VAP
Cybersource Payment Services
Account Updater
Alternative Payments
Acceptance Devices
Customer Invoicing and Pay by Link
Digital Payments
Dynamic Currency Conversion
Payment Services
Visa is aware of a potential service disruption. We are in the initial stages of investigation and will share more information as soon as possible. We regret any inconvenience this may cause for our customers.
Payouts
Visa is aware of a potential service disruption. We are in the initial stages of investigation and will share more information as soon as possible. We regret any inconvenience this may cause for our customers.
Recurring Billing
Secure Storage
Tax
Tokenization (TMS)
Visa is aware of a potential service disruption. We are in the initial stages of investigation and will share more information as soon as possible. We regret any inconvenience this may cause for our customers.
Unified Checkout
Wells Fargo Service Fee
Microform Integration
Cybersource Portals
Access/Login - Business Center
Cybersource is aware of an issue that is currently affecting the Business Center Banner Notification.
We are investigating the cause and working urgently to resolve the issue.
Impact: Clients may experience seeing the CAS blue banner "Currently logged into test server" upon accessing the production environment. There is no impact to other Business Center functionalities.
Reported Start Time: 1 October 2025
Next Update: Within 60 minutes
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Incident #: EPS-34257
Analytics - Business Center
Batch/File Upload - Business Center
Case Management Search - Business Center
Portfolio Management - Business Center
Reports - Business Center
Visa is aware of a potential service disruption. We are in the initial stages of investigation and will share more information as soon as possible. We regret any inconvenience this may cause for our customers.
Transaction Search - Business Center
Virtual Terminal - Business Center
Acceptance Devices - Business Center
Acceptance Devices - Gateway Manager
Cybersource Risk
Account Take Over Protection
Bin Lookup
Decision Manager (DM)
Fraud Management Essentials
List Manager
Partner Risk Controls
Payer Authentication Processing
Cybersource is aware of an issue that is currently affecting the Payer Authentication Service globally.
We are investigating the cause and working urgently to resolve the issue.
Impact: Users in globally may experience issues with e-commerce authentication via the Payer Authentication Service.
Reported Start Time: 04 October 2025, 09:41 GMT
Next Update: Within 60 minutes
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Incident #:INC22256498
Visa is aware of a potential service disruption. We are in the initial stages of investigation and will share more information as soon as possible. We regret any inconvenience this may cause for our customers.
