Cybersource Status
Real-time updates of Cybersource issues and outages
Cybersource status is Partially Degraded Service
Secure Acceptance
Corporate Site
Support Center
Cybersource Payment Gateway Processing
Ahli United Bank in Bahrain
AIB Merchant Services (AIBMS)
American Express Direct
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Active Incidents
Cybersource is aware of an issue that is currently affecting Payment Gateway Processing.
We are investigating the cause and working urgently to resolve the issue.
No issues have been identified within Cybersource that could be attributed to this incident.
Impact: Users may experience payment processing error messages.
Reported Start Time: 15 August 2026
Next Update: Within 60 min
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Incident #: INC26760046
Business Center reporting for August 11 is delayed due to an identified issue.
Impact: Business Center reports for 11-Aug will be delayed.
Reported Start Time: 04:28 GMT 12 August 2026 Reported End Time: To be determined
Next Update: As status changes.
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Incident #: INC26710962
Cybersource is aware of an issue that is currently affecting the Secure Acceptance Service.
We are investigating the cause and working urgently to resolve the issue.
Impact: Merchants may find that their Secure Acceptance notification URLs have not been approved, preventing them from promoting their Secure Acceptance profile and potentially impacting their ability to complete the setup process.
Reported Start Time: 28 July 2026, TBD
Next Update: As status changes
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Incident #: TBD
Cybersource have observed a recurrence of the previously reported issue impacting Cybersource Access Control Server (CAS) merchant sign up.
Our teams are actively investigating and implementing mitigation measures to restore normal service.
We're going to take down Sandbox signup page temporarily on cybersource & visaacceptance - https://developer.visaacceptance.com/hello-world/sandbox.html Please contact us if you need one. reference support article : https://support.visaacceptance.com/knowledgebase/knowledgearticle/?code=000002108
Impact:Merchant sign-up services are temporarily unavailable
Reported Start Time: 24 July 2026
Next Update: Within 60 minutes
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Incident #:INC26538085
Recently Resolved Incidents
Cybersource is aware of an issue that is currently affecting Paymentech transaction processing.
We are investigating the cause and working urgently to resolve the issue.
Impact: Users may experience payment processing error messages.
Reported Start Time: August 14th, 2026 05:05 GMT
Next Update: Within 60 minutes
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Incident #: INC26749537
Cybersource is aware of an issue that is currently affecting Worldpay transaction processing.
We are investigating the cause and working urgently to resolve the issue.
Impact: Users may experience payment processing error messages.
Reported Start Time: 03 August 2026, 21:14 GMT
Next Update: As status changes
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Incident #: INC26672537
Cybersource Outage Survival Guide
Cybersource Components
Cybersource API Connection/Endpoints
Flex
Rest API
SCMP
Secure Acceptance
Cybersource is aware of an issue that is currently affecting the Secure Acceptance Service.
We are investigating the cause and working urgently to resolve the issue.
Impact: Merchants may find that their Secure Acceptance notification URLs have not been approved, preventing them from promoting their Secure Acceptance profile and potentially impacting their ability to complete the setup process.
Reported Start Time: 28 July 2026, TBD
Next Update: As status changes
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Incident #: TBD
Simple Order API
SOAP Toolkit
Webhooks
Cybersource Corporate and Support Web Sites
Corporate Site
Cybersource have observed a recurrence of the previously reported issue impacting Cybersource Access Control Server (CAS) merchant sign up.
Our teams are actively investigating and implementing mitigation measures to restore normal service.
We're going to take down Sandbox signup page temporarily on cybersource & visaacceptance - https://developer.visaacceptance.com/hello-world/sandbox.html Please contact us if you need one. reference support article : https://support.visaacceptance.com/knowledgebase/knowledgearticle/?code=000002108
Impact:Merchant sign-up services are temporarily unavailable
Reported Start Time: 24 July 2026
Next Update: Within 60 minutes
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Incident #:INC26538085
Developer Center
Status Page
Support Center
Cybersource have observed a recurrence of the previously reported issue impacting Cybersource Access Control Server (CAS) merchant sign up.
Our teams are actively investigating and implementing mitigation measures to restore normal service.
We're going to take down Sandbox signup page temporarily on cybersource & visaacceptance - https://developer.visaacceptance.com/hello-world/sandbox.html Please contact us if you need one. reference support article : https://support.visaacceptance.com/knowledgebase/knowledgearticle/?code=000002108
Impact:Merchant sign-up services are temporarily unavailable
Reported Start Time: 24 July 2026
Next Update: Within 60 minutes
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Incident #:INC26538085
Cybersource Payment Gateway Processing
Ahli United Bank in Bahrain
Cybersource is aware of an issue that is currently affecting Payment Gateway Processing.
We are investigating the cause and working urgently to resolve the issue.
No issues have been identified within Cybersource that could be attributed to this incident.
Impact: Users may experience payment processing error messages.
Reported Start Time: 15 August 2026
Next Update: Within 60 min
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Incident #: INC26760046
AIB Merchant Services (AIBMS)
Cybersource is aware of an issue that is currently affecting Payment Gateway Processing.
We are investigating the cause and working urgently to resolve the issue.
No issues have been identified within Cybersource that could be attributed to this incident.
Impact: Users may experience payment processing error messages.
Reported Start Time: 15 August 2026
Next Update: Within 60 min
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Incident #: INC26760046
American Express Direct
Cybersource is aware of an issue that is currently affecting Payment Gateway Processing.
We are investigating the cause and working urgently to resolve the issue.
No issues have been identified within Cybersource that could be attributed to this incident.
Impact: Users may experience payment processing error messages.
Reported Start Time: 15 August 2026
Next Update: Within 60 min
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Incident #: INC26760046
Bambora (Payworks)
Cybersource is aware of an issue that is currently affecting Payment Gateway Processing.
We are investigating the cause and working urgently to resolve the issue.
No issues have been identified within Cybersource that could be attributed to this incident.
Impact: Users may experience payment processing error messages.
Reported Start Time: 15 August 2026
Next Update: Within 60 min
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Incident #: INC26760046
Bank of America Merchant Services on OmniPay Direct
Cybersource is aware of an issue that is currently affecting Payment Gateway Processing.
We are investigating the cause and working urgently to resolve the issue.
No issues have been identified within Cybersource that could be attributed to this incident.
Impact: Users may experience payment processing error messages.
Reported Start Time: 15 August 2026
Next Update: Within 60 min
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Incident #: INC26760046
Barclays Merchant Services
Cybersource is aware of an issue that is currently affecting Payment Gateway Processing.
We are investigating the cause and working urgently to resolve the issue.
No issues have been identified within Cybersource that could be attributed to this incident.
Impact: Users may experience payment processing error messages.
Reported Start Time: 15 August 2026
Next Update: Within 60 min
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Incident #: INC26760046
Barclaycard HISO (Payworks)
Barclays Merchant Services (HISO)
Cybersource is aware of an issue that is currently affecting Payment Gateway Processing.
We are investigating the cause and working urgently to resolve the issue.
No issues have been identified within Cybersource that could be attributed to this incident.
Impact: Users may experience payment processing error messages.
Reported Start Time: 15 August 2026
Next Update: Within 60 min
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Incident #: INC26760046
Cardnet International on OmniPay Direct
Cybersource is aware of an issue that is currently affecting Payment Gateway Processing.
We are investigating the cause and working urgently to resolve the issue.
No issues have been identified within Cybersource that could be attributed to this incident.
Impact: Users may experience payment processing error messages.
Reported Start Time: 15 August 2026
Next Update: Within 60 min
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Incident #: INC26760046
Chase Paymentech Solutions
Cybersource is aware of an issue that is currently affecting Paymentech transaction processing.
We are investigating the cause and working urgently to resolve the issue.
Impact: Users may experience payment processing error messages.
Reported Start Time: August 14th, 2026 05:05 GMT
Next Update: Within 60 minutes
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Incident #: INC26749537
Cybersource is aware of an issue that is currently affecting Payment Gateway Processing.
We are investigating the cause and working urgently to resolve the issue.
No issues have been identified within Cybersource that could be attributed to this incident.
Impact: Users may experience payment processing error messages.
Reported Start Time: 15 August 2026
Next Update: Within 60 min
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Incident #: INC26760046
China UnionPay
Cybersource is aware of an issue that is currently affecting Payment Gateway Processing.
We are investigating the cause and working urgently to resolve the issue.
No issues have been identified within Cybersource that could be attributed to this incident.
Impact: Users may experience payment processing error messages.
Reported Start Time: 15 August 2026
Next Update: Within 60 min
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Incident #: INC26760046
Cielo
Cybersource is aware of an issue that is currently affecting Payment Gateway Processing.
We are investigating the cause and working urgently to resolve the issue.
No issues have been identified within Cybersource that could be attributed to this incident.
Impact: Users may experience payment processing error messages.
Reported Start Time: 15 August 2026
Next Update: Within 60 min
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Incident #: INC26760046
Comercio Latino
Cybersource is aware of an issue that is currently affecting Payment Gateway Processing.
We are investigating the cause and working urgently to resolve the issue.
No issues have been identified within Cybersource that could be attributed to this incident.
Impact: Users may experience payment processing error messages.
Reported Start Time: 15 August 2026
Next Update: Within 60 min
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Incident #: INC26760046
Concardis (Payworks)
Cybersource is aware of an issue that is currently affecting Payment Gateway Processing.
We are investigating the cause and working urgently to resolve the issue.
No issues have been identified within Cybersource that could be attributed to this incident.
Impact: Users may experience payment processing error messages.
Reported Start Time: 15 August 2026
Next Update: Within 60 min
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Incident #: INC26760046
Citibank India
Credit Mutuel-CIC
Cybersource is aware of an issue that is currently affecting Payment Gateway Processing.
We are investigating the cause and working urgently to resolve the issue.
No issues have been identified within Cybersource that could be attributed to this incident.
Impact: Users may experience payment processing error messages.
Reported Start Time: 15 August 2026
Next Update: Within 60 min
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Incident #: INC26760046
Cybersource Latin American Processing
Cybersource is aware of an issue that is currently affecting Payment Gateway Processing.
We are investigating the cause and working urgently to resolve the issue.
No issues have been identified within Cybersource that could be attributed to this incident.
Impact: Users may experience payment processing error messages.
Reported Start Time: 15 August 2026
Next Update: Within 60 min
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Incident #: INC26760046
eCheck/ACH
Cybersource is aware of an issue that is currently affecting Payment Gateway Processing.
We are investigating the cause and working urgently to resolve the issue.
No issues have been identified within Cybersource that could be attributed to this incident.
Impact: Users may experience payment processing error messages.
Reported Start Time: 15 August 2026
Next Update: Within 60 min
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Incident #: INC26760046
Elavon
Cybersource is aware of an issue that is currently affecting Payment Gateway Processing.
We are investigating the cause and working urgently to resolve the issue.
No issues have been identified within Cybersource that could be attributed to this incident.
Impact: Users may experience payment processing error messages.
Reported Start Time: 15 August 2026
Next Update: Within 60 min
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Incident #: INC26760046
Elavon Americas
Cybersource is aware of an issue that is currently affecting Payment Gateway Processing.
We are investigating the cause and working urgently to resolve the issue.
No issues have been identified within Cybersource that could be attributed to this incident.
Impact: Users may experience payment processing error messages.
Reported Start Time: 15 August 2026
Next Update: Within 60 min
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Incident #: INC26760046
Elavon (Payworks)
Cybersource is aware of an issue that is currently affecting Payment Gateway Processing.
We are investigating the cause and working urgently to resolve the issue.
No issues have been identified within Cybersource that could be attributed to this incident.
Impact: Users may experience payment processing error messages.
Reported Start Time: 15 August 2026
Next Update: Within 60 min
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Incident #: INC26760046
FDC Compass
Cybersource is aware of an issue that is currently affecting Payment Gateway Processing.
We are investigating the cause and working urgently to resolve the issue.
No issues have been identified within Cybersource that could be attributed to this incident.
Impact: Users may experience payment processing error messages.
Reported Start Time: 15 August 2026
Next Update: Within 60 min
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Incident #: INC26760046
FDC Nashville Global
Cybersource is aware of an issue that is currently affecting Payment Gateway Processing.
We are investigating the cause and working urgently to resolve the issue.
No issues have been identified within Cybersource that could be attributed to this incident.
Impact: Users may experience payment processing error messages.
Reported Start Time: 15 August 2026
Next Update: Within 60 min
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Incident #: INC26760046
FDI Australia
Cybersource is aware of an issue that is currently affecting Payment Gateway Processing.
We are investigating the cause and working urgently to resolve the issue.
No issues have been identified within Cybersource that could be attributed to this incident.
Impact: Users may experience payment processing error messages.
Reported Start Time: 15 August 2026
Next Update: Within 60 min
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Incident #: INC26760046
FDMS Nashville
Cybersource is aware of an issue that is currently affecting Payment Gateway Processing.
We are investigating the cause and working urgently to resolve the issue.
No issues have been identified within Cybersource that could be attributed to this incident.
Impact: Users may experience payment processing error messages.
Reported Start Time: 15 August 2026
Next Update: Within 60 min
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Incident #: INC26760046
FDC Germany
FDMS South
Cybersource is aware of an issue that is currently affecting Payment Gateway Processing.
We are investigating the cause and working urgently to resolve the issue.
No issues have been identified within Cybersource that could be attributed to this incident.
Impact: Users may experience payment processing error messages.
Reported Start Time: 15 August 2026
Next Update: Within 60 min
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Incident #: INC26760046
First Data Merchant Solutions(Europe) on OmniPay Direct
Cybersource is aware of an issue that is currently affecting Payment Gateway Processing.
We are investigating the cause and working urgently to resolve the issue.
No issues have been identified within Cybersource that could be attributed to this incident.
Impact: Users may experience payment processing error messages.
Reported Start Time: 15 August 2026
Next Update: Within 60 min
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Incident #: INC26760046
French Gateways
Cybersource is aware of an issue that is currently affecting Payment Gateway Processing.
We are investigating the cause and working urgently to resolve the issue.
No issues have been identified within Cybersource that could be attributed to this incident.
Impact: Users may experience payment processing error messages.
Reported Start Time: 15 August 2026
Next Update: Within 60 min
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Incident #: INC26760046
Getneton Software Express
Cybersource is aware of an issue that is currently affecting Payment Gateway Processing.
We are investigating the cause and working urgently to resolve the issue.
No issues have been identified within Cybersource that could be attributed to this incident.
Impact: Users may experience payment processing error messages.
Reported Start Time: 15 August 2026
Next Update: Within 60 min
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Incident #: INC26760046
Fexco DCC (Payworks)
Global Payments Greenhouse South Authorization Platform
Cybersource is aware of an issue that is currently affecting Payment Gateway Processing.
We are investigating the cause and working urgently to resolve the issue.
No issues have been identified within Cybersource that could be attributed to this incident.
Impact: Users may experience payment processing error messages.
Reported Start Time: 15 August 2026
Next Update: Within 60 min
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Incident #: INC26760046
Global Payments International Acquiring on OmniPay Direct
Cybersource is aware of an issue that is currently affecting Payment Gateway Processing.
We are investigating the cause and working urgently to resolve the issue.
No issues have been identified within Cybersource that could be attributed to this incident.
Impact: Users may experience payment processing error messages.
Reported Start Time: 15 August 2026
Next Update: Within 60 min
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Incident #: INC26760046
Global Payments North America (GPN)
Cybersource is aware of an issue that is currently affecting Payment Gateway Processing.
We are investigating the cause and working urgently to resolve the issue.
No issues have been identified within Cybersource that could be attributed to this incident.
Impact: Users may experience payment processing error messages.
Reported Start Time: 15 August 2026
Next Update: Within 60 min
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Incident #: INC26760046
Global Payments UCP (Payworks)
Cybersource is aware of an issue that is currently affecting Payment Gateway Processing.
We are investigating the cause and working urgently to resolve the issue.
No issues have been identified within Cybersource that could be attributed to this incident.
Impact: Users may experience payment processing error messages.
Reported Start Time: 15 August 2026
Next Update: Within 60 min
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Incident #: INC26760046
HBoS
Cybersource is aware of an issue that is currently affecting Payment Gateway Processing.
We are investigating the cause and working urgently to resolve the issue.
No issues have been identified within Cybersource that could be attributed to this incident.
Impact: Users may experience payment processing error messages.
Reported Start Time: 15 August 2026
Next Update: Within 60 min
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Incident #: INC26760046
RuPay
Cybersource is aware of an issue that is currently affecting Payment Gateway Processing.
We are investigating the cause and working urgently to resolve the issue.
No issues have been identified within Cybersource that could be attributed to this incident.
Impact: Users may experience payment processing error messages.
Reported Start Time: 15 August 2026
Next Update: Within 60 min
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Incident #: INC26760046
Global Payments Omnipay (Payworks)
HSBC
Cybersource is aware of an issue that is currently affecting Payment Gateway Processing.
We are investigating the cause and working urgently to resolve the issue.
No issues have been identified within Cybersource that could be attributed to this incident.
Impact: Users may experience payment processing error messages.
Reported Start Time: 15 August 2026
Next Update: Within 60 min
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Incident #: INC26760046
JCN Gateway
Cybersource is aware of an issue that is currently affecting Payment Gateway Processing.
We are investigating the cause and working urgently to resolve the issue.
No issues have been identified within Cybersource that could be attributed to this incident.
Impact: Users may experience payment processing error messages.
Reported Start Time: 15 August 2026
Next Update: Within 60 min
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Incident #: INC26760046
Lloyds-OmniPay
Cybersource is aware of an issue that is currently affecting Payment Gateway Processing.
We are investigating the cause and working urgently to resolve the issue.
No issues have been identified within Cybersource that could be attributed to this incident.
Impact: Users may experience payment processing error messages.
Reported Start Time: 15 August 2026
Next Update: Within 60 min
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Incident #: INC26760046
LloydsTSB Cardnet
Cybersource is aware of an issue that is currently affecting Payment Gateway Processing.
We are investigating the cause and working urgently to resolve the issue.
No issues have been identified within Cybersource that could be attributed to this incident.
Impact: Users may experience payment processing error messages.
Reported Start Time: 15 August 2026
Next Update: Within 60 min
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Incident #: INC26760046
Lynk
Cybersource is aware of an issue that is currently affecting Payment Gateway Processing.
We are investigating the cause and working urgently to resolve the issue.
No issues have been identified within Cybersource that could be attributed to this incident.
Impact: Users may experience payment processing error messages.
Reported Start Time: 15 August 2026
Next Update: Within 60 min
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Incident #: INC26760046
Moneris
Cybersource is aware of an issue that is currently affecting Payment Gateway Processing.
We are investigating the cause and working urgently to resolve the issue.
No issues have been identified within Cybersource that could be attributed to this incident.
Impact: Users may experience payment processing error messages.
Reported Start Time: 15 August 2026
Next Update: Within 60 min
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Incident #: INC26760046
Ingenico ePayments
PayEase China
Cybersource is aware of an issue that is currently affecting Payment Gateway Processing.
We are investigating the cause and working urgently to resolve the issue.
No issues have been identified within Cybersource that could be attributed to this incident.
Impact: Users may experience payment processing error messages.
Reported Start Time: 15 August 2026
Next Update: Within 60 min
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Incident #: INC26760046
Prosa
Cybersource is aware of an issue that is currently affecting Payment Gateway Processing.
We are investigating the cause and working urgently to resolve the issue.
No issues have been identified within Cybersource that could be attributed to this incident.
Impact: Users may experience payment processing error messages.
Reported Start Time: 15 August 2026
Next Update: Within 60 min
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Incident #: INC26760046
RBS WorldPay Atlanta
Cybersource is aware of an issue that is currently affecting Payment Gateway Processing.
We are investigating the cause and working urgently to resolve the issue.
No issues have been identified within Cybersource that could be attributed to this incident.
Impact: Users may experience payment processing error messages.
Reported Start Time: 15 August 2026
Next Update: Within 60 min
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Incident #: INC26760046
Rede
Cybersource is aware of an issue that is currently affecting Payment Gateway Processing.
We are investigating the cause and working urgently to resolve the issue.
No issues have been identified within Cybersource that could be attributed to this incident.
Impact: Users may experience payment processing error messages.
Reported Start Time: 15 August 2026
Next Update: Within 60 min
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Incident #: INC26760046
Saudi Payments
Cybersource is aware of an issue that is currently affecting Payment Gateway Processing.
We are investigating the cause and working urgently to resolve the issue.
No issues have been identified within Cybersource that could be attributed to this incident.
Impact: Users may experience payment processing error messages.
Reported Start Time: 15 August 2026
Next Update: Within 60 min
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Incident #: INC26760046
Six
Cybersource is aware of an issue that is currently affecting Payment Gateway Processing.
We are investigating the cause and working urgently to resolve the issue.
No issues have been identified within Cybersource that could be attributed to this incident.
Impact: Users may experience payment processing error messages.
Reported Start Time: 15 August 2026
Next Update: Within 60 min
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Incident #: INC26760046
Streamline
Cybersource is aware of an issue that is currently affecting Payment Gateway Processing.
We are investigating the cause and working urgently to resolve the issue.
No issues have been identified within Cybersource that could be attributed to this incident.
Impact: Users may experience payment processing error messages.
Reported Start Time: 15 August 2026
Next Update: Within 60 min
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Incident #: INC26760046
TeleCheck
Cybersource is aware of an issue that is currently affecting Payment Gateway Processing.
We are investigating the cause and working urgently to resolve the issue.
No issues have been identified within Cybersource that could be attributed to this incident.
Impact: Users may experience payment processing error messages.
Reported Start Time: 15 August 2026
Next Update: Within 60 min
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Incident #: INC26760046
TSYS Acquiring Solutions
Cybersource is aware of an issue that is currently affecting Payment Gateway Processing.
We are investigating the cause and working urgently to resolve the issue.
No issues have been identified within Cybersource that could be attributed to this incident.
Impact: Users may experience payment processing error messages.
Reported Start Time: 15 August 2026
Next Update: Within 60 min
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Incident #: INC26760046
UATP
Cybersource is aware of an issue that is currently affecting Payment Gateway Processing.
We are investigating the cause and working urgently to resolve the issue.
No issues have been identified within Cybersource that could be attributed to this incident.
Impact: Users may experience payment processing error messages.
Reported Start Time: 15 August 2026
Next Update: Within 60 min
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Incident #: INC26760046
Vero
Cybersource is aware of an issue that is currently affecting Payment Gateway Processing.
We are investigating the cause and working urgently to resolve the issue.
No issues have been identified within Cybersource that could be attributed to this incident.
Impact: Users may experience payment processing error messages.
Reported Start Time: 15 August 2026
Next Update: Within 60 min
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Incident #: INC26760046
Visa Platform Connect (VPC) Gateways
Cybersource is aware of an issue that is currently affecting Payment Gateway Processing.
We are investigating the cause and working urgently to resolve the issue.
No issues have been identified within Cybersource that could be attributed to this incident.
Impact: Users may experience payment processing error messages.
Reported Start Time: 15 August 2026
Next Update: Within 60 min
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Incident #: INC26760046
Software Express (Getnet)
Worldpay VAP
Cybersource is aware of an issue that is currently affecting Worldpay transaction processing.
We are investigating the cause and working urgently to resolve the issue.
Impact: Users may experience payment processing error messages.
Reported Start Time: 03 August 2026, 21:14 GMT
Next Update: As status changes
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Incident #: INC26672537
Cybersource is aware of an issue that is currently affecting Payment Gateway Processing.
We are investigating the cause and working urgently to resolve the issue.
No issues have been identified within Cybersource that could be attributed to this incident.
Impact: Users may experience payment processing error messages.
Reported Start Time: 15 August 2026
Next Update: Within 60 min
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Incident #: INC26760046
Cybersource Payment Services
Account Updater
Alternative Payments
Acceptance Devices
Customer Invoicing and Pay by Link
Digital Payments
Dynamic Currency Conversion
Payment Services
Payouts
Recurring Billing
Secure Storage
Tax
Tokenization (TMS)
Unified Checkout
Wells Fargo Service Fee
Microform Integration
Cybersource Portals
Access/Login - Business Center
Analytics - Business Center
Batch/File Upload - Business Center
Case Management Search - Business Center
Portfolio Management - Business Center
Reports - Business Center
Business Center reporting for August 11 is delayed due to an identified issue.
Impact: Business Center reports for 11-Aug will be delayed.
Reported Start Time: 04:28 GMT 12 August 2026 Reported End Time: To be determined
Next Update: As status changes.
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Incident #: INC26710962
Transaction Search - Business Center
Virtual Terminal - Business Center
Acceptance Devices - Business Center
Acceptance Devices - Gateway Manager
Cybersource Risk
Account Take Over Protection
Bin Lookup
Decision Manager (DM)
Fraud Management Essentials
List Manager
Partner Risk Controls
Payer Authentication Processing
Third Party Applications
Cybersource Sandbox/Testing Environment
API Connection/Endpoints
Payment Gateway Processing
Payment Services
Portals
Cybersource have observed a recurrence of the previously reported issue impacting Cybersource Access Control Server (CAS) merchant sign up.
Our teams are actively investigating and implementing mitigation measures to restore normal service.
We're going to take down Sandbox signup page temporarily on cybersource & visaacceptance - https://developer.visaacceptance.com/hello-world/sandbox.html Please contact us if you need one. reference support article : https://support.visaacceptance.com/knowledgebase/knowledgearticle/?code=000002108
Impact:Merchant sign-up services are temporarily unavailable
Reported Start Time: 24 July 2026
Next Update: Within 60 minutes
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Incident #:INC26538085