Cybersource Status: check for Cybersource outages and issues

Cybersource status is Operational

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Rest API

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See all 173 Cybersource components

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Active Incidents

Settlement/Batching Disruption

Started 6 Jul 2026 06:46:09 (1 day ago), resolved 6 Jul 2026 10:15:39 (1 day ago)

Minor Incident

Postmortem

Visa Platform Connect (VPC) Gateways

Cybersource is aware of an issue that is currently affecting the VPC Settlement Service.

We are investigating the cause and working urgently to resolve the issue.

Impact: Customers may experience funding settlement issues.

Reported Start Time: 08:00 GMT on 05 July 2026

Next Update: Within 60 minutes

We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.

Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.

Cybersource Support Center

Incident #: INC26335380

Postmortem: Clients and merchants can access the Post Incident Report with their Support Center
login credentials at the following LINK.

6 Jul 2026 19:36:17 (15 hours ago)

Resolved: The issue affecting settlement/batching for VPC Settlement Service has now been fully resolved. Cybersource is conducting an internal review of the events to mitigate future occurrences.

Reported Start Time: 06 July 2026, 03:03 GMT Reported End Time: 06 July 2026, 06:51 GMT

Impact: Some transactions may have experienced processing delays and may have been settled later than originally expected.

Next Update: No further updates, issue resolved.

Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.

Cybersource Support Center

Incident #: INC26335380

6 Jul 2026 10:15:39 (1 day ago)

Monitoring: The issue affecting settlement/batching for VPC Settlement Service. is mitigated. We are monitoring closely to ensure the issue is resolved.

Impact: Some transactions experienced processing delays and may be settled later than originally expected.

Reported Start Time: 08:00 GMT on 05 July 2026

Next Update: When status changes

We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.

Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.

Cybersource Support Center

Incident #: INC26335380

6 Jul 2026 07:04:00 (1 day ago)

Investigating: Cybersource is aware of an issue that is currently affecting the VPC Settlement Service.

We are investigating the cause and working urgently to resolve the issue.

Impact: Customers may experience funding settlement issues.

Reported Start Time: 08:00 GMT on 05 July 2026

Next Update: Within 60 minutes

We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.

Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.

Cybersource Support Center

Incident #: INC26335380

6 Jul 2026 06:46:09 (1 day ago)

See all updates

Recently Resolved Incidents

Business Center Service Disruption

Started 1 Jul 2026 05:52:31 (6 days ago), resolved 2 Jul 2026 16:45:34 (5 days ago)

Minor Incident

Resolved

Rest API

Transaction Search - Business Center

Cybersource is aware of an issue that is currently affecting the Business Center.

We are investigating the cause and working urgently to resolve the issue.

Impact: Clients may be experiencing issues with the transaction search feature within Business Center. Issues may be experienced with the monitoring, tracking, and reconciling of specific transactions.

Reported Start Time: 29 June 2026

Next Update: As status changes

We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.

Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.

Cybersource Support Center

Incident #: INC26252846

Resolved: The issue affecting the Business Center has now been fully resolved.

Cybersource is conducting an internal review of the events to mitigate future occurrences.

Reported Start Time: 29 June 2026 2:18 GMT Reported End Time: 01 July 2026 5:30 GMT

Impact: Customers are now able to use the transaction search feature within Business Center and also the transaction search in REST API

Next Update: No further updates, issue resolved.

Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.

Cybersource Support Center

2 Jul 2026 16:45:34 (5 days ago)

Monitoring: The issue has been mitigated, and we continue to monitor closely to ensure the issue is fully resolved.

Impact: Customers are now able to use the transaction search feature within Business Center and also the transaction search in REST API.

Reported Start Time: June 29, 2026 Reported End Time: July 01, 2026

Next Update: As status changes.

Please do not hesitate to contact the Cybersource support team if you have any questions or concerns. Cybersource Support Center

Incident #: INC26252846

1 Jul 2026 12:42:25 (6 days ago)

Monitoring: The issue has been mitigated and we are monitoring closely to ensure the issue is fully resolved.

Impact: Customers are now able to use the transaction search feature within Business Center and also the transaction search in REST API.

Reported Start Time: June 29, 2026 Reported End Time: July 01, 2026

Next Update: As current status changes.

Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.

Cybersource Support Center

Incident #: INC26252846

1 Jul 2026 06:00:44 (6 days ago)

Monitoring: The issue has been mitigated and we are monitoring closely to ensure the issue is fully resolved.

Impact: Customers are now able to use the transaction search feature within Business Center and also the transaction search in REST API.

Reported Start Time: June 29, 2026 Reported End Time: July 01, 2026

Next Update: As current status changes.

Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.

Cybersource Support Center

Incident #: INC26252846

1 Jul 2026 05:52:31 (6 days ago)

Investigating: Cybersource continues to investigate the issue that is currently affecting the Business Center, we are working urgently to resolve the issue.

Impact: Clients may be experiencing issues with the transaction search feature within Business Center and also the transaction search REST API. Issues may be experienced with the monitoring, tracking, and reconciling of specific transactions.

Reported Start Time: 29 June 2026

Next Update: As status changes

We regret any inconvenience this may cause our customers and appreciate your patience. We will provide regular updates until the issue is mitigated.

Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.

Cybersource Support Center

Incident #: INC26252846

1 Jul 2026 04:14:00 (6 days ago)

Investigating: Cybersource continues to investigate the issue that is currently affecting the Business Center, we are working urgently to resolve the issue.

Reported Start Time: 29 June 2026

Next Update: As status changes

We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.

Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.

Cybersource Support Center

Incident #: INC26252846

1 Jul 2026 02:09:04 (6 days ago)

Monitoring: A fix has been implemented and we are monitoring closely to ensure the issue is resolved.

Impact: The issue has been mitigated and customers are now able to use the Business Center as expected.

Reported Start Time: 30 June 2026, 02:18 GMT Reported Mitigated Time: 30 June 2026, 18:56 GMT

Next Update: As current status changes.

Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.

Cybersource Support Center

Incident #: INC26252846

30 Jun 2026 19:52:06 (7 days ago)

Investigating: Cybersource continues to investigate the issue that is currently affecting the Business Center, we are working urgently to resolve the issue.

Reported Start Time: 29 June 2026

Next Update: As status changes

We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.

Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.

Cybersource Support Center

Incident #: INC26252846

30 Jun 2026 13:23:49 (7 days ago)

Investigating: Cybersource continues to investigate the issue that is currently affecting the Business Center, we are working urgently to resolve the issue.

Reported Start Time: 29 June 2026

Next Update: As status changes

We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.

Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.

Cybersource Support Center

Incident #: INC26252846

30 Jun 2026 10:33:15 (7 days ago)

Investigating: Cybersource is aware of an issue that is currently affecting the Business Center.

We are investigating the cause and working urgently to resolve the issue.

Reported Start Time: 29 June 2026

Next Update: As status changes

We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.

Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.

Cybersource Support Center

Incident #: INC26252846

30 Jun 2026 02:50:01 (7 days ago)

Investigating: Cybersource is aware of an issue that is currently affecting the Business Center.

We are investigating the cause and working urgently to resolve the issue.

Reported Start Time: 29 June 2026

Next Update: As status changes

We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.

Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.

Cybersource Support Center

Incident #: INC26252846

29 Jun 2026 15:01:52 (8 days ago)

See all updates

Cybersource Outage Survival Guide

A step-by-step guide to help you survive a Cybersource outage

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Cybersource Components

Cybersource

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Cybersource API Connection/Endpoints

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Flex

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Business Center Service Disruption

Started 1 Jul 2026 05:52:31 (6 days ago), resolved 2 Jul 2026 16:45:34 (5 days ago)

Minor Incident

Resolved

Rest API

Transaction Search - Business Center

Cybersource is aware of an issue that is currently affecting the Business Center.

We are investigating the cause and working urgently to resolve the issue.

Reported Start Time: 29 June 2026

Next Update: As status changes

We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.

Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.

Cybersource Support Center

Incident #: INC26252846

Resolved: The issue affecting the Business Center has now been fully resolved.

Cybersource is conducting an internal review of the events to mitigate future occurrences.

Reported Start Time: 29 June 2026 2:18 GMT Reported End Time: 01 July 2026 5:30 GMT

Impact: Customers are now able to use the transaction search feature within Business Center and also the transaction search in REST API

Next Update: No further updates, issue resolved.

Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.

Cybersource Support Center

2 Jul 2026 16:45:34 (5 days ago)

Monitoring: The issue has been mitigated, and we continue to monitor closely to ensure the issue is fully resolved.

Impact: Customers are now able to use the transaction search feature within Business Center and also the transaction search in REST API.

Reported Start Time: June 29, 2026 Reported End Time: July 01, 2026

Next Update: As status changes.

Please do not hesitate to contact the Cybersource support team if you have any questions or concerns. Cybersource Support Center

Incident #: INC26252846

1 Jul 2026 12:42:25 (6 days ago)

Monitoring: The issue has been mitigated and we are monitoring closely to ensure the issue is fully resolved.

Impact: Customers are now able to use the transaction search feature within Business Center and also the transaction search in REST API.

Reported Start Time: June 29, 2026 Reported End Time: July 01, 2026

Next Update: As current status changes.

Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.

Cybersource Support Center

Incident #: INC26252846

1 Jul 2026 06:00:44 (6 days ago)

Monitoring: The issue has been mitigated and we are monitoring closely to ensure the issue is fully resolved.

Impact: Customers are now able to use the transaction search feature within Business Center and also the transaction search in REST API.

Reported Start Time: June 29, 2026 Reported End Time: July 01, 2026

Next Update: As current status changes.

Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.

Cybersource Support Center

Incident #: INC26252846

1 Jul 2026 05:52:31 (6 days ago)

Investigating: Cybersource continues to investigate the issue that is currently affecting the Business Center, we are working urgently to resolve the issue.

Reported Start Time: 29 June 2026

Next Update: As status changes

We regret any inconvenience this may cause our customers and appreciate your patience. We will provide regular updates until the issue is mitigated.

Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.

Cybersource Support Center

Incident #: INC26252846

1 Jul 2026 04:14:00 (6 days ago)

Investigating: Cybersource continues to investigate the issue that is currently affecting the Business Center, we are working urgently to resolve the issue.

Reported Start Time: 29 June 2026

Next Update: As status changes

We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.

Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.

Cybersource Support Center

Incident #: INC26252846

1 Jul 2026 02:09:04 (6 days ago)

Monitoring: A fix has been implemented and we are monitoring closely to ensure the issue is resolved.

Impact: The issue has been mitigated and customers are now able to use the Business Center as expected.

Reported Start Time: 30 June 2026, 02:18 GMT Reported Mitigated Time: 30 June 2026, 18:56 GMT

Next Update: As current status changes.

Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.

Cybersource Support Center

Incident #: INC26252846

30 Jun 2026 19:52:06 (7 days ago)

Investigating: Cybersource continues to investigate the issue that is currently affecting the Business Center, we are working urgently to resolve the issue.

Reported Start Time: 29 June 2026

Next Update: As status changes

We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.

Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.

Cybersource Support Center

Incident #: INC26252846

30 Jun 2026 13:23:49 (7 days ago)

Investigating: Cybersource continues to investigate the issue that is currently affecting the Business Center, we are working urgently to resolve the issue.

Reported Start Time: 29 June 2026

Next Update: As status changes

We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.

Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.

Cybersource Support Center

Incident #: INC26252846

30 Jun 2026 10:33:15 (7 days ago)

Investigating: Cybersource is aware of an issue that is currently affecting the Business Center.

We are investigating the cause and working urgently to resolve the issue.

Reported Start Time: 29 June 2026

Next Update: As status changes

We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.

Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.

Cybersource Support Center

Incident #: INC26252846

30 Jun 2026 02:50:01 (7 days ago)

Investigating: Cybersource is aware of an issue that is currently affecting the Business Center.

We are investigating the cause and working urgently to resolve the issue.

Reported Start Time: 29 June 2026

Next Update: As status changes

We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.

Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.

Cybersource Support Center

Incident #: INC26252846

29 Jun 2026 15:01:52 (8 days ago)

See all updates

SCMP

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Microform Integration

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Cybersource Portals

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Sun 5

Mon 6

now

Transaction Search - Business Center

Tue 30

Wed 1

Thu 2

Fri 3

Sat 4

Sun 5

Mon 6

now

Business Center Service Disruption

Started 1 Jul 2026 05:52:31 (6 days ago), resolved 2 Jul 2026 16:45:34 (5 days ago)

Minor Incident

Resolved

Rest API

Transaction Search - Business Center

Cybersource is aware of an issue that is currently affecting the Business Center.

We are investigating the cause and working urgently to resolve the issue.

Reported Start Time: 29 June 2026

Next Update: As status changes

We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.

Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.

Cybersource Support Center

Incident #: INC26252846

Resolved: The issue affecting the Business Center has now been fully resolved.

Cybersource is conducting an internal review of the events to mitigate future occurrences.

Reported Start Time: 29 June 2026 2:18 GMT Reported End Time: 01 July 2026 5:30 GMT

Impact: Customers are now able to use the transaction search feature within Business Center and also the transaction search in REST API

Next Update: No further updates, issue resolved.

Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.

Cybersource Support Center

2 Jul 2026 16:45:34 (5 days ago)

Monitoring: The issue has been mitigated, and we continue to monitor closely to ensure the issue is fully resolved.

Impact: Customers are now able to use the transaction search feature within Business Center and also the transaction search in REST API.

Reported Start Time: June 29, 2026 Reported End Time: July 01, 2026

Next Update: As status changes.

Please do not hesitate to contact the Cybersource support team if you have any questions or concerns. Cybersource Support Center

Incident #: INC26252846

1 Jul 2026 12:42:25 (6 days ago)

Monitoring: The issue has been mitigated and we are monitoring closely to ensure the issue is fully resolved.

Impact: Customers are now able to use the transaction search feature within Business Center and also the transaction search in REST API.

Reported Start Time: June 29, 2026 Reported End Time: July 01, 2026

Next Update: As current status changes.

Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.

Cybersource Support Center

Incident #: INC26252846

1 Jul 2026 06:00:44 (6 days ago)

Monitoring: The issue has been mitigated and we are monitoring closely to ensure the issue is fully resolved.

Impact: Customers are now able to use the transaction search feature within Business Center and also the transaction search in REST API.

Reported Start Time: June 29, 2026 Reported End Time: July 01, 2026

Next Update: As current status changes.

Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.

Cybersource Support Center

Incident #: INC26252846

1 Jul 2026 05:52:31 (6 days ago)

Investigating: Cybersource continues to investigate the issue that is currently affecting the Business Center, we are working urgently to resolve the issue.

Reported Start Time: 29 June 2026

Next Update: As status changes

We regret any inconvenience this may cause our customers and appreciate your patience. We will provide regular updates until the issue is mitigated.

Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.

Cybersource Support Center

Incident #: INC26252846

1 Jul 2026 04:14:00 (6 days ago)

Investigating: Cybersource continues to investigate the issue that is currently affecting the Business Center, we are working urgently to resolve the issue.

Reported Start Time: 29 June 2026

Next Update: As status changes

We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.

Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.

Cybersource Support Center

Incident #: INC26252846

1 Jul 2026 02:09:04 (6 days ago)

Monitoring: A fix has been implemented and we are monitoring closely to ensure the issue is resolved.

Impact: The issue has been mitigated and customers are now able to use the Business Center as expected.

Reported Start Time: 30 June 2026, 02:18 GMT Reported Mitigated Time: 30 June 2026, 18:56 GMT

Next Update: As current status changes.

Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.

Cybersource Support Center

Incident #: INC26252846

30 Jun 2026 19:52:06 (7 days ago)

Investigating: Cybersource continues to investigate the issue that is currently affecting the Business Center, we are working urgently to resolve the issue.

Reported Start Time: 29 June 2026

Next Update: As status changes

We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.

Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.

Cybersource Support Center

Incident #: INC26252846

30 Jun 2026 13:23:49 (7 days ago)

Investigating: Cybersource continues to investigate the issue that is currently affecting the Business Center, we are working urgently to resolve the issue.

Reported Start Time: 29 June 2026

Next Update: As status changes

We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.

Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.

Cybersource Support Center

Incident #: INC26252846

30 Jun 2026 10:33:15 (7 days ago)

Investigating: Cybersource is aware of an issue that is currently affecting the Business Center.

We are investigating the cause and working urgently to resolve the issue.

Reported Start Time: 29 June 2026

Next Update: As status changes

We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.

Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.

Cybersource Support Center

Incident #: INC26252846

30 Jun 2026 02:50:01 (7 days ago)

Investigating: Cybersource is aware of an issue that is currently affecting the Business Center.

We are investigating the cause and working urgently to resolve the issue.

Reported Start Time: 29 June 2026

Next Update: As status changes

We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.

Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.

Cybersource Support Center

Incident #: INC26252846

29 Jun 2026 15:01:52 (8 days ago)

See all updates

Virtual Terminal - Business Center

Tue 30

Wed 1

Thu 2

Fri 3

Sat 4

Sun 5

Mon 6

now

Acceptance Devices - Business Center

Tue 30

Wed 1

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now

Acceptance Devices - Gateway Manager

Tue 30

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now

Cybersource Risk

Tue 30

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now

Account Take Over Protection

Tue 30

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now

Bin Lookup

Tue 30

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Decision Manager (DM)

Tue 30

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Fraud Management Essentials

Tue 30

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List Manager

Tue 30

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Partner Risk Controls

Tue 30

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now

Payer Authentication Processing

Tue 30

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now

Third Party Applications

Tue 30

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now

Cybersource Sandbox/Testing Environment

Tue 30

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now

API Connection/Endpoints

Tue 30

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now

Payment Gateway Processing

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now

Payment Services

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Portals

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now

Settlement/Batching

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now

Acceptance Devices

Tue 30

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now

Cybersource Settlement/Batching

Tue 30

Wed 1

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now

Ahli United Bank in Bahrain

Tue 30

Wed 1

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now

AIB Merchant Services (AIBMS)

Tue 30

Wed 1

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now

American Express Direct

Tue 30

Wed 1

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now

Bank of America Merchant Services on OmniPay Direct

Tue 30

Wed 1

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now

Barclaycard HISO (Payworks)

Tue 30

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now

Barclays Merchant Services

Tue 30

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now

Cardnet International on OmniPay Direct

Tue 30

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now

Chase Paymentech Solutions

Tue 30

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now

China UnionPay

Tue 30

Wed 1

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Cielo

Tue 30

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Comercio Latino

Tue 30

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now

Citibank India

Tue 30

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now

Credit Mutuel-CIC

Tue 30

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now

Cybersource Latin American Processing

Tue 30

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eCheck/ACH

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Elavon

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Elavon Americas

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Elavon (Payworks)

Tue 30

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FDC Compass

Tue 30

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FDC Germany

Tue 30

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FDC Nashville Global

Tue 30

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FDI Australia

Tue 30

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FDMS Nashville

Tue 30

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FDMS South

Tue 30

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now

First Data Merchant Solutions(Europe) on OmniPay Direct

Tue 30

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now

French Gateways

Tue 30

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now

Getneton Software Express

Tue 30

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now

Global Payments Greenhouse South Authorization Platform

Tue 30

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Global Payments International Acquiring on OmniPay Direct

Tue 30

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now

Global Payments North America (GPN)

Tue 30

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now

Global Payments Omnipay (Payworks)

Tue 30

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now

HBoS

Tue 30

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RuPay

Tue 30

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HSBC

Tue 30

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Ingenico ePayments

Tue 30

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JCN Gateway

Tue 30

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Lloyds-OmniPay

Tue 30

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LloydsTSB Cardnet

Tue 30

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Lynk

Tue 30

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Moneris

Tue 30

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now

PayEase China

Tue 30

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now

Prosa

Tue 30

Wed 1

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now

RBS WorldPay Atlanta

Tue 30

Wed 1

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now

Rede

Tue 30

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now

Saudi Payments

Tue 30

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now

Six

Tue 30

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Software Express (Getnet)

Tue 30

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Streamline

Tue 30

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TeleCheck

Tue 30

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now

TSYS Acquiring Solutions

Tue 30

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now

UATP

Tue 30

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now

Vero

Tue 30

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now

Visa Platform Connect (VPC) Gateways

Tue 30

Wed 1

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Sat 4

Sun 5

Mon 6

now

Settlement/Batching Disruption

Started 6 Jul 2026 06:46:09 (1 day ago), resolved 6 Jul 2026 10:15:39 (1 day ago)

Minor Incident

Postmortem

Visa Platform Connect (VPC) Gateways

Cybersource is aware of an issue that is currently affecting the VPC Settlement Service.

We are investigating the cause and working urgently to resolve the issue.

Impact: Customers may experience funding settlement issues.

Reported Start Time: 08:00 GMT on 05 July 2026

Next Update: Within 60 minutes

We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.

Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.

Cybersource Support Center

Incident #: INC26335380

Postmortem: Clients and merchants can access the Post Incident Report with their Support Center
login credentials at the following LINK.

6 Jul 2026 19:36:17 (15 hours ago)

Reported Start Time: 06 July 2026, 03:03 GMT Reported End Time: 06 July 2026, 06:51 GMT

Impact: Some transactions may have experienced processing delays and may have been settled later than originally expected.

Next Update: No further updates, issue resolved.

Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.

Cybersource Support Center

Incident #: INC26335380

6 Jul 2026 10:15:39 (1 day ago)

Monitoring: The issue affecting settlement/batching for VPC Settlement Service. is mitigated. We are monitoring closely to ensure the issue is resolved.

Impact: Some transactions experienced processing delays and may be settled later than originally expected.

Reported Start Time: 08:00 GMT on 05 July 2026

Next Update: When status changes

We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.

Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.

Cybersource Support Center

Incident #: INC26335380

6 Jul 2026 07:04:00 (1 day ago)

Investigating: Cybersource is aware of an issue that is currently affecting the VPC Settlement Service.

We are investigating the cause and working urgently to resolve the issue.

Impact: Customers may experience funding settlement issues.

Reported Start Time: 08:00 GMT on 05 July 2026

Next Update: Within 60 minutes

We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.

Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.

Cybersource Support Center

Incident #: INC26335380

6 Jul 2026 06:46:09 (1 day ago)

See all updates

Worldpay VAP

Tue 30

Wed 1

Thu 2

Fri 3

Sat 4

Sun 5

Mon 6

now

Barclays Merchant Services (HISO)

Tue 30

Wed 1

Thu 2

Fri 3

Sat 4

Sun 5

Mon 6

now

Cybersource Status

Real-time updates of Cybersource issues and outages

Cybersource status is Operational

Rest API

Fexco DCC (Payworks)

Transaction Search - Business Center

Visa Platform Connect (VPC) Gateways

You're checking on Cybersource - but is your own site converting?

Active Incidents

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Cybersource Outage Survival Guide

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Rest API

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Secure Acceptance

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Corporate Site

Developer Center

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Support Center

Cybersource Payment Gateway Processing

Ahli United Bank in Bahrain

AIB Merchant Services (AIBMS)

American Express Direct

Bambora (Payworks)

Bank of America Merchant Services on OmniPay Direct

Barclaycard HISO (Payworks)

Barclays Merchant Services

Barclays Merchant Services (HISO)

Cardnet International on OmniPay Direct

Chase Paymentech Solutions

China UnionPay

Cielo

Comercio Latino

Citibank India

Concardis (Payworks)

Credit Mutuel-CIC

Cybersource Latin American Processing

eCheck/ACH

Elavon

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Elavon (Payworks)

FDC Compass

FDC Nashville Global

FDI Australia

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FDMS South

First Data Merchant Solutions(Europe) on OmniPay Direct

French Gateways

Getneton Software Express

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Fexco DCC (Payworks)

Global Payments International Acquiring on OmniPay Direct

Global Payments North America (GPN)

Global Payments UCP (Payworks)

HBoS

RuPay

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HSBC

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Ingenico ePayments

PayEase China

Prosa

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Rede

Saudi Payments

Six

Streamline

TeleCheck