PayU Latam status is Operational

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Prisma Mastercard
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Prisma Naranja
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Prisma Visa
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ACH-PSE
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

No active incidents

Recently Resolved Incidents

Degradation with Payment Methods Argentine
Started 30 Nov 2025 10:33:00 (3 hours ago), resolved 30 Nov 2025 10:47:28 (3 hours ago)
Minor Incident
Resolved
Prisma Mastercard
Prisma Naranja
Prisma Visa

Dear Customer

Since 04:52 GMT -5 we are having problems with PRISMA- AR in for Argentina PayU platform, erroneous transactions increased with response codes like NOT_ACCEPTED_TRANSACTION, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.

A SMALL subset of our customers may be experiencing failed transactions, we apologize for any inconvenience this may be causing.

Sincerely, PayU customer service.

Degradation with Payment PSE-ACH-NEQUI Colombia
Started 27 Nov 2025 14:53:56 (3 days ago), resolved 27 Nov 2025 15:40:37 (3 days ago)
Minor Incident
Resolved
ACH-PSE

Dear Customer

Since 9:28 GMT - <5> we are having problems with ACH PSE - NEQUI in Colombia for PayU platform, declined transactions increased with response codes like ENTITY_DECLINED and BANK_UNREACHABLE, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.

A BIG subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.

Sincerely, PayU customer service.

Degradation with Payment PRISMA in ARGENTINA
Started 26 Nov 2025 22:56:21 (4 days ago), resolved 27 Nov 2025 00:11:27 (4 days ago)
Minor Incident
Resolved
Prisma Mastercard
Prisma Naranja
Prisma Visa

Dear Customer

Since 17:40 GMT - 5 we are having problems with PRISMA in ARGENTINA for PayU platform, declined transactions increased with response codes like NOT_ACCEPTED_TRANSACTION, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.

A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.

Sincerely, PayU customer service.

PayU Latam Outage Survival Guide

A step-by-step guide to help you survive a PayU Latam outage
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    PayU Latam Components

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    now

    PayU Latam PayU

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    now
    PayU Secure
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    now
    PayU Payments API
    Sun 23
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    now
    PayU Reports API
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    now
    PayU Web Checkout
    Sun 23
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    now
    PayU Web Service Cash Payments
    Sun 23
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    now
    PayU Gateway
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    now
    PayU - Notifications Service
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    now

    PayU Latam PayU - SANDBOX

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    now
    SANDBOX Merchant Panel
    Sun 23
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    now
    SANDBOX Payments API
    Sun 23
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    now
    SANDBOX Web Checkout
    Sun 23
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    now

    PayU Latam Payu Merchant Panel

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    now
    Payu Merchant Panel
    Sun 23
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    now
    Sales Report Disputes
    Sun 23
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    now
    Financial balance
    Sun 23
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    now
    Withholding certificate
    Sun 23
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    now
    Collection Transfers (customized)
    Sun 23
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    now
    Get paid with Payu
    Sun 23
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    now
    Access (login)
    Sun 23
    Mon 24
    Tue 25
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    now
    General Reporting
    Sun 23
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    now

    PayU Latam Argentina Payment Processing

    Sun 23
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    now
    Fiserv (First Data) Mastercard
    Sun 23
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    now
    Fiserv (First Data) Cabal
    Sun 23
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    now
    Fiserv (First Data) Visa
    Sun 23
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    now
    NPS Visa
    Sun 23
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    now
    NPS Mastercard
    Sun 23
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    now
    NPS Cabal
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    now
    Rapipago
    Sun 23
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    now
    Pago Facil
    Sun 23
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    now
    Amex
    Sun 23
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    now
    Prisma Mastercard
    Sun 23
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    Degradation with Payment PRISMA in ARGENTINA
    Started 26 Nov 2025 22:56:21 (4 days ago), resolved 27 Nov 2025 00:11:27 (4 days ago)
    Minor Incident
    Resolved
    Prisma Mastercard
    Prisma Naranja
    Prisma Visa

    Dear Customer

    Since 17:40 GMT - 5 we are having problems with PRISMA in ARGENTINA for PayU platform, declined transactions increased with response codes like NOT_ACCEPTED_TRANSACTION, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.

    A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.

    Sincerely, PayU customer service.

    Degradation with Payment Methods Argentine
    Started 30 Nov 2025 10:33:00 (3 hours ago), resolved 30 Nov 2025 10:47:28 (3 hours ago)
    Minor Incident
    Resolved
    Prisma Mastercard
    Prisma Naranja
    Prisma Visa

    Dear Customer

    Since 04:52 GMT -5 we are having problems with PRISMA- AR in for Argentina PayU platform, erroneous transactions increased with response codes like NOT_ACCEPTED_TRANSACTION, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.

    A SMALL subset of our customers may be experiencing failed transactions, we apologize for any inconvenience this may be causing.

    Sincerely, PayU customer service.

    Prisma Naranja
    Sun 23
    Mon 24
    Tue 25
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    now
    Degradation with Payment PRISMA in ARGENTINA
    Started 26 Nov 2025 22:56:21 (4 days ago), resolved 27 Nov 2025 00:11:27 (4 days ago)
    Minor Incident
    Resolved
    Prisma Mastercard
    Prisma Naranja
    Prisma Visa

    Dear Customer

    Since 17:40 GMT - 5 we are having problems with PRISMA in ARGENTINA for PayU platform, declined transactions increased with response codes like NOT_ACCEPTED_TRANSACTION, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.

    A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.

    Sincerely, PayU customer service.

    Degradation with Payment Methods Argentine
    Started 30 Nov 2025 10:33:00 (3 hours ago), resolved 30 Nov 2025 10:47:28 (3 hours ago)
    Minor Incident
    Resolved
    Prisma Mastercard
    Prisma Naranja
    Prisma Visa

    Dear Customer

    Since 04:52 GMT -5 we are having problems with PRISMA- AR in for Argentina PayU platform, erroneous transactions increased with response codes like NOT_ACCEPTED_TRANSACTION, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.

    A SMALL subset of our customers may be experiencing failed transactions, we apologize for any inconvenience this may be causing.

    Sincerely, PayU customer service.

    Prisma Visa
    Sun 23
    Mon 24
    Tue 25
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    now
    Degradation with Payment PRISMA in ARGENTINA
    Started 26 Nov 2025 22:56:21 (4 days ago), resolved 27 Nov 2025 00:11:27 (4 days ago)
    Minor Incident
    Resolved
    Prisma Mastercard
    Prisma Naranja
    Prisma Visa

    Dear Customer

    Since 17:40 GMT - 5 we are having problems with PRISMA in ARGENTINA for PayU platform, declined transactions increased with response codes like NOT_ACCEPTED_TRANSACTION, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.

    A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.

    Sincerely, PayU customer service.

    Degradation with Payment Methods Argentine
    Started 30 Nov 2025 10:33:00 (3 hours ago), resolved 30 Nov 2025 10:47:28 (3 hours ago)
    Minor Incident
    Resolved
    Prisma Mastercard
    Prisma Naranja
    Prisma Visa

    Dear Customer

    Since 04:52 GMT -5 we are having problems with PRISMA- AR in for Argentina PayU platform, erroneous transactions increased with response codes like NOT_ACCEPTED_TRANSACTION, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.

    A SMALL subset of our customers may be experiencing failed transactions, we apologize for any inconvenience this may be causing.

    Sincerely, PayU customer service.

    PayU Latam Brasil Payment Processing

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    now
    Brasil Payment Processing
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    now
    Itau Boleto bancario
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    now
    Rede (Redecard) Visa
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    now
    Rede (Redecard) Mastercard
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    now
    Amex
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    now
    Cielo Visa
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    now
    Cielo Mastercard
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    now
    PIX
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    PayU Latam Chile Payment Processing

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    Chile Payment Processing
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    now
    Transbank Crédito Visa
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    now
    Transbank Crédito Amex
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    now
    Transbank Crédito Mastercard
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    Transbank Crédito Diners
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    now
    Transbank Debito (Red Compra)
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    now
    Klap (Multicaja)
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    PayU Latam Colombia Payment Processing

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    now
    Colombia Payment Processing
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    ACH-PSE
    Sun 23
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    now
    Degradation with Payment PSE-ACH-NEQUI Colombia
    Started 27 Nov 2025 14:53:56 (3 days ago), resolved 27 Nov 2025 15:40:37 (3 days ago)
    Minor Incident
    Resolved
    ACH-PSE

    Dear Customer

    Since 9:28 GMT - <5> we are having problems with ACH PSE - NEQUI in Colombia for PayU platform, declined transactions increased with response codes like ENTITY_DECLINED and BANK_UNREACHABLE, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.

    A BIG subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.

    Sincerely, PayU customer service.

    Credibanco Visa
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    now
    Credibanco Mastercard
    Sun 23
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    now
    Redeban Visa
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    now
    Redeban Mastercard
    Sun 23
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    now
    Redeban Amex
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    now
    Redeban Diners
    Sun 23
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    now
    Davivienda Mastercard
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    now
    Davivienda Visa
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    SuRed
    Sun 23
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    Efecty
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    now
    Movii Visa
    Sun 23
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    Movii Mastercard
    Sun 23
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    now
    PSE AVANZA
    Sun 23
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    now
    Nequi
    Sun 23
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    now
    Bancolombia Bank
    Sun 23
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    now
    Nequi
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    now

    PayU Latam Costa Rica Payment Processing

    Sun 23
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    now
    NPS VISA
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    now
    NPS Mastercard
    Sun 23
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    now

    PayU Latam El Salvador Payment Processing

    Sun 23
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    now
    NPS VISA
    Sun 23
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    now

    PayU Latam Guatemala Payment Processing

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    now
    NPS VISA
    Sun 23
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    now

    PayU Latam Honduras Payment Processing

    Sun 23
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    now
    NPS VISA
    Sun 23
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    now

    PayU Latam México Payment Processing

    Sun 23
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    now
    México Payment Processing
    Sun 23
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    now
    BBVA (Bancomer) Mastercard
    Sun 23
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    Sat 29
    now
    BBVA (Bancomer) Visa
    Sun 23
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    now
    Banorte Mastercard
    Sun 23
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    now
    Banorte Visa
    Sun 23
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    now
    SPEI
    Sun 23
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    now
    Amex
    Sun 23
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    now
    OXXO
    Sun 23
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    now
    Fiserv Mastercard
    Sun 23
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    now
    Fiserv Visa
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    now

    PayU Latam Perú Payment Processing

    Sun 23
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    now
    Niubiz (Visanet) Visa
    Sun 23
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    now
    Niubiz (Visanet) Mastercard
    Sun 23
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    now
    Izipay (Procesos MC) Mastercard
    Sun 23
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    now
    Izipay (Procesos MC) Amex
    Sun 23
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    now
    Izipay (Procesos MC) Visa
    Sun 23
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    now
    Pago Efectivo
    Sun 23
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    now

    PayU Latam Partners

    Sun 23
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    now
    Perú Payment Processing
    Sun 23
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    now
    Argentina Payment Processing
    Sun 23
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    now

    PayU Latam 3DS

    Sun 23
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    now