PayU Latam Status
Real-time updates of PayU Latam issues and outages
PayU Latam status is Operational
PayU Web Checkout
Klap (Multicaja)
México Payment Processing
Fiserv Visa
Izipay (Procesos MC) Mastercard
Izipay (Procesos MC) Amex
Izipay (Procesos MC) Visa
Active Incidents
Dear Adidas,
Since April 28, 2025 at 14:03:00 UTC -5 (Colombia's time) we are identifying troubles in transactional processing in the Fiserv in Mexico, but don’t worry our multi-acquiring feature is recovering the transactions to avoid any affectation. The technical team is evaluating if there is any impact, and they are in frequent contact with the Fiserv team, to follow up the issue resolution. You will receive an email with more information regarding this case in the next minutes.
Thank you, PayU Operations Team
Recently Resolved Incidents
Dear Customer
Since 20:10 GMT - 5 we are having problems with IZIPAY in PERU for PayU platform, declined transactions increased with response codes like PAYMENT_NETWORK_NO_CONNECTION, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.
A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.
Sincerely, PayU customer service.
Dear Customer
Since 21:02 UTC -5 (Colombia's time) we are identifying troubles in transactional processing in our PAYU PLATFORM with our Web Checkout which could be generating a degradation of the service. Our technical team is evaluating the impact, and they are working to resolve the issue as soon as possible.
A small subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.
Sincerely, PayU customer service.
Dear Customer
Since 11:00 GMT - 5 we are having problems with KLAP in CHILE for PayU platform, declined transactions increased with response codes like PAYMENT_NETWORK_NO_CONNECTION, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.
A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.
Sincerely, PayU customer service.
PayU Latam Outage Survival Guide
PayU Latam Components
PayU Latam PayU
PayU Secure
PayU Payments API
PayU Reports API
PayU Web Checkout
Dear Customer
Since 21:02 UTC -5 (Colombia's time) we are identifying troubles in transactional processing in our PAYU PLATFORM with our Web Checkout which could be generating a degradation of the service. Our technical team is evaluating the impact, and they are working to resolve the issue as soon as possible.
A small subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.
Sincerely, PayU customer service.
PayU Web Service Cash Payments
PayU Gateway
PayU - Notifications Service
PayU Latam PayU - SANDBOX
SANDBOX Merchant Panel
SANDBOX Payments API
SANDBOX Web Checkout
PayU Latam Payu Merchant Panel
Payu Merchant Panel
Sales Report Disputes
Financial balance
Withholding certificate
Collection Transfers (customized)
Get paid with Payu
Access (login)
General Reporting
PayU Latam Argentina Payment Processing
Fiserv (First Data) Mastercard
Fiserv (First Data) Cabal
Fiserv (First Data) Visa
NPS Visa
NPS Mastercard
NPS Cabal
Rapipago
Pago Facil
Amex
Prisma Mastercard
Prisma Naranja
Prisma Visa
PayU Latam Brasil Payment Processing
Brasil Payment Processing
Itau Boleto bancario
Rede (Redecard) Visa
Rede (Redecard) Mastercard
Amex
Cielo Visa
Cielo Mastercard
PIX
PayU Latam Chile Payment Processing
Chile Payment Processing
Transbank Crédito Visa
Transbank Crédito Amex
Transbank Crédito Mastercard
Transbank Crédito Diners
Transbank Debito (Red Compra)
Klap (Multicaja)
Dear Customer
Since 11:00 GMT - 5 we are having problems with KLAP in CHILE for PayU platform, declined transactions increased with response codes like PAYMENT_NETWORK_NO_CONNECTION, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.
A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.
Sincerely, PayU customer service.
PayU Latam Colombia Payment Processing
Colombia Payment Processing
ACH-PSE
Credibanco Visa
Credibanco Mastercard
Redeban Visa
Redeban Mastercard
Redeban Amex
Redeban Diners
Davivienda Mastercard
Davivienda Visa
SuRed
Efecty
Movii Visa
Movii Mastercard
PSE AVANZA
Nequi
PayU Latam Costa Rica Payment Processing
NPS VISA
NPS Mastercard
PayU Latam El Salvador Payment Processing
NPS VISA
PayU Latam Guatemala Payment Processing
NPS VISA
PayU Latam Honduras Payment Processing
NPS VISA
PayU Latam México Payment Processing
México Payment Processing
Dear Adidas,
Since April 28, 2025 at 14:03:00 UTC -5 (Colombia's time) we are identifying troubles in transactional processing in the Fiserv in Mexico, but don’t worry our multi-acquiring feature is recovering the transactions to avoid any affectation. The technical team is evaluating if there is any impact, and they are in frequent contact with the Fiserv team, to follow up the issue resolution. You will receive an email with more information regarding this case in the next minutes.
Thank you, PayU Operations Team
BBVA (Bancomer) Mastercard
BBVA (Bancomer) Visa
Banorte Mastercard
Banorte Visa
SPEI
Amex
OXXO
Fiserv Mastercard
Fiserv Visa
Dear Adidas,
Since April 28, 2025 at 14:03:00 UTC -5 (Colombia's time) we are identifying troubles in transactional processing in the Fiserv in Mexico, but don’t worry our multi-acquiring feature is recovering the transactions to avoid any affectation. The technical team is evaluating if there is any impact, and they are in frequent contact with the Fiserv team, to follow up the issue resolution. You will receive an email with more information regarding this case in the next minutes.
Thank you, PayU Operations Team
PayU Latam Perú Payment Processing
Niubiz (Visanet) Visa
Niubiz (Visanet) Mastercard
Izipay (Procesos MC) Mastercard
Dear Customer
Since 20:10 GMT - 5 we are having problems with IZIPAY in PERU for PayU platform, declined transactions increased with response codes like PAYMENT_NETWORK_NO_CONNECTION, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.
A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.
Sincerely, PayU customer service.
Izipay (Procesos MC) Amex
Dear Customer
Since 20:10 GMT - 5 we are having problems with IZIPAY in PERU for PayU platform, declined transactions increased with response codes like PAYMENT_NETWORK_NO_CONNECTION, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.
A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.
Sincerely, PayU customer service.
Izipay (Procesos MC) Visa
Dear Customer
Since 20:10 GMT - 5 we are having problems with IZIPAY in PERU for PayU platform, declined transactions increased with response codes like PAYMENT_NETWORK_NO_CONNECTION, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.
A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.
Sincerely, PayU customer service.
