PayU Latam status is Operational

Fri 14
Sat 15
Sun 16
Mon 17
Tue 18
Wed 19
Thu 20
now
Fiserv (First Data) Mastercard
Fri 14
Sat 15
Sun 16
Mon 17
Tue 18
Wed 19
Thu 20
now
Fiserv (First Data) Cabal
Fri 14
Sat 15
Sun 16
Mon 17
Tue 18
Wed 19
Thu 20
now
Fiserv (First Data) Visa
Fri 14
Sat 15
Sun 16
Mon 17
Tue 18
Wed 19
Thu 20
now
Prisma Mastercard
Fri 14
Sat 15
Sun 16
Mon 17
Tue 18
Wed 19
Thu 20
now
Prisma Naranja
Fri 14
Sat 15
Sun 16
Mon 17
Tue 18
Wed 19
Thu 20
now
Prisma Visa
Fri 14
Sat 15
Sun 16
Mon 17
Tue 18
Wed 19
Thu 20
now
ACH-PSE
Fri 14
Sat 15
Sun 16
Mon 17
Tue 18
Wed 19
Thu 20
now
Last updated 1 minute ago from official status page. Learn more
Stay ahead of PayU Latam outages
Sign up to create a custom dashboard to monitor the services you rely on. 3,000+ services supported.

Active Incidents

No active incidents

Recently Resolved Incidents

Degradation with Payment ACH-PSE in Colombia
Started 21 Feb 2025 04:54:45 (4 hours ago), resolved 21 Feb 2025 06:03:31 (3 hours ago)
Major Incident
Resolved
ACH-PSE

Dear Customer

Since 23:40 GMT - 5 we are having problems with ACH-PSE in COLOMBIA for PayU platform, declined transactions increased with response codes like INTERNAL_PAYMENT_PROVIDER_ERROR, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.

A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.

Sincerely, PayU customer service.

Degradation with Payment PRISMA in ARGENTINA
Started 20 Feb 2025 11:53:08 (21 hours ago), resolved 20 Feb 2025 12:45:24 (21 hours ago)
Major Incident
Resolved
Prisma Mastercard
Prisma Naranja
Prisma Visa

Dear Customer

Since 06:30 GMT - 5 we are having problems with PRISMA in ARGENTINA for PayU platform, declined transactions increased with response codes like NOT_ACCEPTED_TRANSACTION, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.

A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.

Sincerely, PayU customer service.

Degradation with Payment FISERV in MEXICO
Started 19 Feb 2025 11:57:12 (2 days ago), resolved 19 Feb 2025 16:13:25 (2 days ago)
Major Incident
Resolved
Fiserv Mastercard
Fiserv Visa

Dear Customer

Since 06:06 GMT - 5 we are having problems with FISERV in MEXICO for PayU platform, declined transactions increased with response codes like PAYMENT_NETWORK_REJECTED, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.

A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.

Sincerely, PayU customer service.

Degradation with Payment FISERV in ARGENTINA
Started 19 Feb 2025 04:50:51 (2 days ago), resolved 19 Feb 2025 06:31:13 (2 days ago)
Major Incident
Resolved
Fiserv (First Data) Mastercard
Fiserv (First Data) Cabal
Fiserv (First Data) Visa

Dear Customer

Since 23:30 GMT - 5 we are having problems with FISERV in ARGENTINA for PayU platform, declined transactions increased with response codes like PAYMENT_NETWORK_REJECTED, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.

A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.

Sincerely, PayU customer service.

Degradation with Payment CREDIBANCO in COLOMBIA
Started 17 Feb 2025 03:01:20 (4 days ago), resolved 17 Feb 2025 03:44:32 (4 days ago)
Major Incident
Resolved
Credibanco Visa
Credibanco Mastercard

Dear Customer

Since 21:42 GMT - 5 we are having problems with CREDIBANCO in COLOMBIA for PayU platform, declined transactions increased with response codes like PAYMENT_NETWORK_BAD_RESPONSE, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.

A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.

Sincerely, PayU customer service.

Degradation with Payment ACH-PSE in COLOMBIA
Started 15 Feb 2025 16:05:47 (6 days ago), resolved 15 Feb 2025 17:40:26 (6 days ago)
Major Incident
Resolved
ACH-PSE

Dear Customer

Since 10:50 GMT - 5 we are having problems with ACH-PSE in COLOMBIA for PayU platform, declined transactions increased with response codes like DECLINED, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.

A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.

Sincerely, PayU customer service.

Degradation with Payment FISERV in MEXICO
Started 14 Feb 2025 20:51:36 (7 days ago), resolved 14 Feb 2025 23:44:59 (6 days ago)
Major Incident
Resolved
Fiserv Mastercard
Fiserv Visa

Dear Customer

Since 15:38 GMT - 5 we are having problems with FISERV in MEXICO for PayU platform, declined transactions increased with response codes like PAYMENT_NETWORK_REJECTED, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.

A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.

Sincerely, PayU customer service.

Degradation with Payment ACH -PSE AVANZA COLOMBIA
Started 14 Feb 2025 19:36:35 (7 days ago), resolved 14 Feb 2025 20:12:03 (7 days ago)
Major Incident
Resolved
PSE AVANZA

Dear Customer

Since 14:28 GMT - 5 we are having problems with ACH -PSE AVANZA in COLOMBIA for PayU platform, declined transactions increased with response codes like INACTIVE_PAYMENT_PROVIDER, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.

A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.

Sincerely, PayU customer service.

PayU Latam Outage Survival Guide

A step-by-step guide to help you survive a PayU Latam outage
NaN%

    PayU Latam Components

    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    Thu 20
    now

    PayU Latam PayU

    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    Thu 20
    now
    PayU Secure
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    Thu 20
    now
    PayU Payments API
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    Thu 20
    now
    PayU Reports API
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    Thu 20
    now
    PayU Web Checkout
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    Thu 20
    now
    PayU Web Service Cash Payments
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    Thu 20
    now
    PayU Gateway
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    Thu 20
    now
    PayU - Notifications Service
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    Thu 20
    now

    PayU Latam PayU - SANDBOX

    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    Thu 20
    now
    SANDBOX Merchant Panel
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    Thu 20
    now
    SANDBOX Payments API
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    Thu 20
    now
    SANDBOX Web Checkout
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    Thu 20
    now

    PayU Latam Payu Merchant Panel

    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    Thu 20
    now
    Payu Merchant Panel
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    Thu 20
    now
    Sales Report Disputes
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    Thu 20
    now
    Financial balance
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    Thu 20
    now
    Withholding certificate
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    Thu 20
    now
    Collection Transfers (customized)
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    Thu 20
    now
    Get paid with Payu
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    Thu 20
    now
    Access (login)
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    Thu 20
    now
    General Reporting
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    Thu 20
    now

    PayU Latam Argentina Payment Processing

    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    Thu 20
    now
    Fiserv (First Data) Mastercard
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    Thu 20
    now
    Degradation with Payment FISERV in ARGENTINA
    Started 19 Feb 2025 04:50:51 (2 days ago), resolved 19 Feb 2025 06:31:13 (2 days ago)
    Major Incident
    Resolved
    Fiserv (First Data) Mastercard
    Fiserv (First Data) Cabal
    Fiserv (First Data) Visa

    Dear Customer

    Since 23:30 GMT - 5 we are having problems with FISERV in ARGENTINA for PayU platform, declined transactions increased with response codes like PAYMENT_NETWORK_REJECTED, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.

    A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.

    Sincerely, PayU customer service.

    Fiserv (First Data) Cabal
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    Thu 20
    now
    Degradation with Payment FISERV in ARGENTINA
    Started 19 Feb 2025 04:50:51 (2 days ago), resolved 19 Feb 2025 06:31:13 (2 days ago)
    Major Incident
    Resolved
    Fiserv (First Data) Mastercard
    Fiserv (First Data) Cabal
    Fiserv (First Data) Visa

    Dear Customer

    Since 23:30 GMT - 5 we are having problems with FISERV in ARGENTINA for PayU platform, declined transactions increased with response codes like PAYMENT_NETWORK_REJECTED, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.

    A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.

    Sincerely, PayU customer service.

    Fiserv (First Data) Visa
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    Thu 20
    now
    Degradation with Payment FISERV in ARGENTINA
    Started 19 Feb 2025 04:50:51 (2 days ago), resolved 19 Feb 2025 06:31:13 (2 days ago)
    Major Incident
    Resolved
    Fiserv (First Data) Mastercard
    Fiserv (First Data) Cabal
    Fiserv (First Data) Visa

    Dear Customer

    Since 23:30 GMT - 5 we are having problems with FISERV in ARGENTINA for PayU platform, declined transactions increased with response codes like PAYMENT_NETWORK_REJECTED, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.

    A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.

    Sincerely, PayU customer service.

    NPS Visa
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    Thu 20
    now
    NPS Mastercard
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    Thu 20
    now
    NPS Cabal
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    Thu 20
    now
    Rapipago
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    Thu 20
    now
    Pago Facil
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    Thu 20
    now
    Amex
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    Thu 20
    now
    Prisma Mastercard
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    Thu 20
    now
    Degradation with Payment PRISMA in ARGENTINA
    Started 20 Feb 2025 11:53:08 (21 hours ago), resolved 20 Feb 2025 12:45:24 (21 hours ago)
    Major Incident
    Resolved
    Prisma Mastercard
    Prisma Naranja
    Prisma Visa

    Dear Customer

    Since 06:30 GMT - 5 we are having problems with PRISMA in ARGENTINA for PayU platform, declined transactions increased with response codes like NOT_ACCEPTED_TRANSACTION, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.

    A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.

    Sincerely, PayU customer service.

    Prisma Naranja
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    Thu 20
    now
    Degradation with Payment PRISMA in ARGENTINA
    Started 20 Feb 2025 11:53:08 (21 hours ago), resolved 20 Feb 2025 12:45:24 (21 hours ago)
    Major Incident
    Resolved
    Prisma Mastercard
    Prisma Naranja
    Prisma Visa

    Dear Customer

    Since 06:30 GMT - 5 we are having problems with PRISMA in ARGENTINA for PayU platform, declined transactions increased with response codes like NOT_ACCEPTED_TRANSACTION, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.

    A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.

    Sincerely, PayU customer service.

    Prisma Visa
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    Thu 20
    now
    Degradation with Payment PRISMA in ARGENTINA
    Started 20 Feb 2025 11:53:08 (21 hours ago), resolved 20 Feb 2025 12:45:24 (21 hours ago)
    Major Incident
    Resolved
    Prisma Mastercard
    Prisma Naranja
    Prisma Visa

    Dear Customer

    Since 06:30 GMT - 5 we are having problems with PRISMA in ARGENTINA for PayU platform, declined transactions increased with response codes like NOT_ACCEPTED_TRANSACTION, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.

    A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.

    Sincerely, PayU customer service.

    PayU Latam Brasil Payment Processing

    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    Thu 20
    now
    Brasil Payment Processing
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    Thu 20
    now
    Itau Boleto bancario
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    Thu 20
    now
    Rede (Redecard) Visa
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    Thu 20
    now
    Rede (Redecard) Mastercard
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    Thu 20
    now
    Amex
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    Thu 20
    now
    Cielo Visa
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    Thu 20
    now
    Cielo Mastercard
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    Thu 20
    now
    PIX
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    Thu 20
    now

    PayU Latam Chile Payment Processing

    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    Thu 20
    now
    Chile Payment Processing
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    Thu 20
    now
    Transbank Crédito Visa
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    Thu 20
    now
    Transbank Crédito Amex
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    Thu 20
    now
    Transbank Crédito Mastercard
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    Thu 20
    now
    Transbank Crédito Diners
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    Thu 20
    now
    Transbank Debito (Red Compra)
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    Thu 20
    now
    Klap (Multicaja)
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    Thu 20
    now

    PayU Latam Colombia Payment Processing

    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    Thu 20
    now
    Colombia Payment Processing
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    Thu 20
    now
    ACH-PSE
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    Thu 20
    now
    Degradation with Payment ACH-PSE in COLOMBIA
    Started 15 Feb 2025 16:05:47 (6 days ago), resolved 15 Feb 2025 17:40:26 (6 days ago)
    Major Incident
    Resolved
    ACH-PSE

    Dear Customer

    Since 10:50 GMT - 5 we are having problems with ACH-PSE in COLOMBIA for PayU platform, declined transactions increased with response codes like DECLINED, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.

    A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.

    Sincerely, PayU customer service.

    Degradation with Payment ACH-PSE in Colombia
    Started 21 Feb 2025 04:54:45 (4 hours ago), resolved 21 Feb 2025 06:03:31 (3 hours ago)
    Major Incident
    Resolved
    ACH-PSE

    Dear Customer

    Since 23:40 GMT - 5 we are having problems with ACH-PSE in COLOMBIA for PayU platform, declined transactions increased with response codes like INTERNAL_PAYMENT_PROVIDER_ERROR, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.

    A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.

    Sincerely, PayU customer service.

    Credibanco Visa
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    Thu 20
    now
    Degradation with Payment CREDIBANCO in COLOMBIA
    Started 17 Feb 2025 03:01:20 (4 days ago), resolved 17 Feb 2025 03:44:32 (4 days ago)
    Major Incident
    Resolved
    Credibanco Visa
    Credibanco Mastercard

    Dear Customer

    Since 21:42 GMT - 5 we are having problems with CREDIBANCO in COLOMBIA for PayU platform, declined transactions increased with response codes like PAYMENT_NETWORK_BAD_RESPONSE, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.

    A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.

    Sincerely, PayU customer service.

    Credibanco Mastercard
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    Thu 20
    now
    Degradation with Payment CREDIBANCO in COLOMBIA
    Started 17 Feb 2025 03:01:20 (4 days ago), resolved 17 Feb 2025 03:44:32 (4 days ago)
    Major Incident
    Resolved
    Credibanco Visa
    Credibanco Mastercard

    Dear Customer

    Since 21:42 GMT - 5 we are having problems with CREDIBANCO in COLOMBIA for PayU platform, declined transactions increased with response codes like PAYMENT_NETWORK_BAD_RESPONSE, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.

    A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.

    Sincerely, PayU customer service.

    Redeban Visa
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    Thu 20
    now
    Redeban Mastercard
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    Thu 20
    now
    Redeban Amex
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    Thu 20
    now
    Redeban Diners
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    Thu 20
    now
    Davivienda Mastercard
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    Thu 20
    now
    Davivienda Visa
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    Thu 20
    now
    SuRed
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    Thu 20
    now
    Efecty
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    Thu 20
    now
    Movii Visa
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    Thu 20
    now
    Movii Mastercard
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    Thu 20
    now
    PSE AVANZA
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    Thu 20
    now
    Degradation with Payment ACH -PSE AVANZA COLOMBIA
    Started 14 Feb 2025 19:36:35 (7 days ago), resolved 14 Feb 2025 20:12:03 (7 days ago)
    Major Incident
    Resolved
    PSE AVANZA

    Dear Customer

    Since 14:28 GMT - 5 we are having problems with ACH -PSE AVANZA in COLOMBIA for PayU platform, declined transactions increased with response codes like INACTIVE_PAYMENT_PROVIDER, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.

    A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.

    Sincerely, PayU customer service.

    PayU Latam Costa Rica Payment Processing

    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    Thu 20
    now
    NPS VISA
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    Thu 20
    now
    NPS Mastercard
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    Thu 20
    now

    PayU Latam El Salvador Payment Processing

    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    Thu 20
    now
    NPS VISA
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    Thu 20
    now

    PayU Latam Guatemala Payment Processing

    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    Thu 20
    now
    NPS VISA
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    Thu 20
    now

    PayU Latam Honduras Payment Processing

    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    Thu 20
    now
    NPS VISA
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    Thu 20
    now

    PayU Latam MĂ©xico Payment Processing

    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    Thu 20
    now
    MĂ©xico Payment Processing
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    Thu 20
    now
    BBVA (Bancomer) Mastercard
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    Thu 20
    now
    BBVA (Bancomer) Visa
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    Thu 20
    now
    Banorte Mastercard
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    Thu 20
    now
    Banorte Visa
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    Thu 20
    now
    SPEI
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    Thu 20
    now
    Amex
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    Thu 20
    now
    OXXO
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    Thu 20
    now
    Fiserv Mastercard
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    Thu 20
    now
    Degradation with Payment FISERV in MEXICO
    Started 14 Feb 2025 20:51:36 (7 days ago), resolved 14 Feb 2025 23:44:59 (6 days ago)
    Major Incident
    Resolved
    Fiserv Mastercard
    Fiserv Visa

    Dear Customer

    Since 15:38 GMT - 5 we are having problems with FISERV in MEXICO for PayU platform, declined transactions increased with response codes like PAYMENT_NETWORK_REJECTED, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.

    A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.

    Sincerely, PayU customer service.

    Degradation with Payment FISERV in MEXICO
    Started 19 Feb 2025 11:57:12 (2 days ago), resolved 19 Feb 2025 16:13:25 (2 days ago)
    Major Incident
    Resolved
    Fiserv Mastercard
    Fiserv Visa

    Dear Customer

    Since 06:06 GMT - 5 we are having problems with FISERV in MEXICO for PayU platform, declined transactions increased with response codes like PAYMENT_NETWORK_REJECTED, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.

    A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.

    Sincerely, PayU customer service.

    Fiserv Visa
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    Thu 20
    now
    Degradation with Payment FISERV in MEXICO
    Started 14 Feb 2025 20:51:36 (7 days ago), resolved 14 Feb 2025 23:44:59 (6 days ago)
    Major Incident
    Resolved
    Fiserv Mastercard
    Fiserv Visa

    Dear Customer

    Since 15:38 GMT - 5 we are having problems with FISERV in MEXICO for PayU platform, declined transactions increased with response codes like PAYMENT_NETWORK_REJECTED, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.

    A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.

    Sincerely, PayU customer service.

    Degradation with Payment FISERV in MEXICO
    Started 19 Feb 2025 11:57:12 (2 days ago), resolved 19 Feb 2025 16:13:25 (2 days ago)
    Major Incident
    Resolved
    Fiserv Mastercard
    Fiserv Visa

    Dear Customer

    Since 06:06 GMT - 5 we are having problems with FISERV in MEXICO for PayU platform, declined transactions increased with response codes like PAYMENT_NETWORK_REJECTED, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.

    A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.

    Sincerely, PayU customer service.

    PayU Latam PerĂº Payment Processing

    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    Thu 20
    now
    Niubiz (Visanet) Visa
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    Thu 20
    now
    Niubiz (Visanet) Mastercard
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    Thu 20
    now
    Izipay (Procesos MC) Mastercard
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    Thu 20
    now
    Izipay (Procesos MC) Amex
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    Thu 20
    now
    Izipay (Procesos MC) Visa
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    Thu 20
    now
    Pago Efectivo
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    Thu 20
    now

    PayU Latam Partners

    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    Thu 20
    now
    PerĂº Payment Processing
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    Thu 20
    now
    Argentina Payment Processing
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    Thu 20
    now