PayU Latam status is Operational

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now
Prisma Mastercard
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now
Prisma Naranja
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now
Prisma Visa
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ACH-PSE
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now
Niubiz (Visanet) Visa
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now
Niubiz (Visanet) Mastercard
Fri 21
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now
Last updated 1 minute ago from official status page. Learn more
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Active Incidents

No active incidents

Recently Resolved Incidents

Degradation with Payment PSE-ACH-NEQUI Colombia
Started 27 Nov 2025 14:53:56 (1 day ago), resolved 27 Nov 2025 15:40:37 (1 day ago)
Minor Incident
Resolved
ACH-PSE

Dear Customer

Since 9:28 GMT - <5> we are having problems with ACH PSE - NEQUI in Colombia for PayU platform, declined transactions increased with response codes like ENTITY_DECLINED and BANK_UNREACHABLE, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.

A BIG subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.

Sincerely, PayU customer service.

Degradation with Payment PRISMA in ARGENTINA
Started 26 Nov 2025 22:56:21 (2 days ago), resolved 27 Nov 2025 00:11:27 (2 days ago)
Minor Incident
Resolved
Prisma Mastercard
Prisma Naranja
Prisma Visa

Dear Customer

Since 17:40 GMT - 5 we are having problems with PRISMA in ARGENTINA for PayU platform, declined transactions increased with response codes like NOT_ACCEPTED_TRANSACTION, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.

A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.

Sincerely, PayU customer service.

Degradation with Payment NIUBIZ in PERU
Started 23 Nov 2025 07:16:18 (6 days ago), resolved 23 Nov 2025 07:38:26 (6 days ago)
Minor Incident
Resolved
Niubiz (Visanet) Visa
Niubiz (Visanet) Mastercard

Dear Customer

Since 02:03 GMT - 5 we are having problems with NIUBIZ in PERU for PayU platform, declined transactions increased with response codes like PAYMENT_NETWORK_BAD_RESPONSE, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.

A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.

Sincerely, PayU customer service.

PayU Latam Outage Survival Guide

A step-by-step guide to help you survive a PayU Latam outage
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    PayU Latam Components

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    now

    PayU Latam PayU

    Fri 21
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    now
    PayU Secure
    Fri 21
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    now
    PayU Payments API
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    now
    PayU Reports API
    Fri 21
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    now
    PayU Web Checkout
    Fri 21
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    now
    PayU Web Service Cash Payments
    Fri 21
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    now
    PayU Gateway
    Fri 21
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    now
    PayU - Notifications Service
    Fri 21
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    now

    PayU Latam PayU - SANDBOX

    Fri 21
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    now
    SANDBOX Merchant Panel
    Fri 21
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    now
    SANDBOX Payments API
    Fri 21
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    now
    SANDBOX Web Checkout
    Fri 21
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    now

    PayU Latam Payu Merchant Panel

    Fri 21
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    now
    Payu Merchant Panel
    Fri 21
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    now
    Sales Report Disputes
    Fri 21
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    now
    Financial balance
    Fri 21
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    now
    Withholding certificate
    Fri 21
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    now
    Collection Transfers (customized)
    Fri 21
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    now
    Get paid with Payu
    Fri 21
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    now
    Access (login)
    Fri 21
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    now
    General Reporting
    Fri 21
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    now

    PayU Latam Argentina Payment Processing

    Fri 21
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    now
    Fiserv (First Data) Mastercard
    Fri 21
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    now
    Fiserv (First Data) Cabal
    Fri 21
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    now
    Fiserv (First Data) Visa
    Fri 21
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    now
    NPS Visa
    Fri 21
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    now
    NPS Mastercard
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    now
    NPS Cabal
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    now
    Rapipago
    Fri 21
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    now
    Pago Facil
    Fri 21
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    now
    Amex
    Fri 21
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    now
    Prisma Mastercard
    Fri 21
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    now
    Degradation with Payment PRISMA in ARGENTINA
    Started 26 Nov 2025 22:56:21 (2 days ago), resolved 27 Nov 2025 00:11:27 (2 days ago)
    Minor Incident
    Resolved
    Prisma Mastercard
    Prisma Naranja
    Prisma Visa

    Dear Customer

    Since 17:40 GMT - 5 we are having problems with PRISMA in ARGENTINA for PayU platform, declined transactions increased with response codes like NOT_ACCEPTED_TRANSACTION, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.

    A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.

    Sincerely, PayU customer service.

    Prisma Naranja
    Fri 21
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    Mon 24
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    now
    Degradation with Payment PRISMA in ARGENTINA
    Started 26 Nov 2025 22:56:21 (2 days ago), resolved 27 Nov 2025 00:11:27 (2 days ago)
    Minor Incident
    Resolved
    Prisma Mastercard
    Prisma Naranja
    Prisma Visa

    Dear Customer

    Since 17:40 GMT - 5 we are having problems with PRISMA in ARGENTINA for PayU platform, declined transactions increased with response codes like NOT_ACCEPTED_TRANSACTION, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.

    A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.

    Sincerely, PayU customer service.

    Prisma Visa
    Fri 21
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    Sun 23
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    Wed 26
    Thu 27
    now
    Degradation with Payment PRISMA in ARGENTINA
    Started 26 Nov 2025 22:56:21 (2 days ago), resolved 27 Nov 2025 00:11:27 (2 days ago)
    Minor Incident
    Resolved
    Prisma Mastercard
    Prisma Naranja
    Prisma Visa

    Dear Customer

    Since 17:40 GMT - 5 we are having problems with PRISMA in ARGENTINA for PayU platform, declined transactions increased with response codes like NOT_ACCEPTED_TRANSACTION, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.

    A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.

    Sincerely, PayU customer service.

    PayU Latam Brasil Payment Processing

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    now
    Brasil Payment Processing
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    now
    Itau Boleto bancario
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    now
    Rede (Redecard) Visa
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    now
    Rede (Redecard) Mastercard
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    now
    Amex
    Fri 21
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    now
    Cielo Visa
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    now
    Cielo Mastercard
    Fri 21
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    now
    PIX
    Fri 21
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    now

    PayU Latam Chile Payment Processing

    Fri 21
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    now
    Chile Payment Processing
    Fri 21
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    now
    Transbank Crédito Visa
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    now
    Transbank Crédito Amex
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    now
    Transbank Crédito Mastercard
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    now
    Transbank Crédito Diners
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    now
    Transbank Debito (Red Compra)
    Fri 21
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    now
    Klap (Multicaja)
    Fri 21
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    now

    PayU Latam Colombia Payment Processing

    Fri 21
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    now
    Colombia Payment Processing
    Fri 21
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    now
    ACH-PSE
    Fri 21
    Sat 22
    Sun 23
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    now
    Degradation with Payment PSE-ACH-NEQUI Colombia
    Started 27 Nov 2025 14:53:56 (1 day ago), resolved 27 Nov 2025 15:40:37 (1 day ago)
    Minor Incident
    Resolved
    ACH-PSE

    Dear Customer

    Since 9:28 GMT - <5> we are having problems with ACH PSE - NEQUI in Colombia for PayU platform, declined transactions increased with response codes like ENTITY_DECLINED and BANK_UNREACHABLE, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.

    A BIG subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.

    Sincerely, PayU customer service.

    Credibanco Visa
    Fri 21
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    now
    Credibanco Mastercard
    Fri 21
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    now
    Redeban Visa
    Fri 21
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    Thu 27
    now
    Redeban Mastercard
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    now
    Redeban Amex
    Fri 21
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    now
    Redeban Diners
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    now
    Davivienda Mastercard
    Fri 21
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    now
    Davivienda Visa
    Fri 21
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    now
    SuRed
    Fri 21
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    now
    Efecty
    Fri 21
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    now
    Movii Visa
    Fri 21
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    now
    Movii Mastercard
    Fri 21
    Sat 22
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    now
    PSE AVANZA
    Fri 21
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    Sun 23
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    now
    Nequi
    Fri 21
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    now
    Bancolombia Bank
    Fri 21
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    now
    Nequi
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    now

    PayU Latam Costa Rica Payment Processing

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    now
    NPS VISA
    Fri 21
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    now
    NPS Mastercard
    Fri 21
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    now

    PayU Latam El Salvador Payment Processing

    Fri 21
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    now
    NPS VISA
    Fri 21
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    now

    PayU Latam Guatemala Payment Processing

    Fri 21
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    now
    NPS VISA
    Fri 21
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    now

    PayU Latam Honduras Payment Processing

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    now
    NPS VISA
    Fri 21
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    now

    PayU Latam México Payment Processing

    Fri 21
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    now
    México Payment Processing
    Fri 21
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    now
    BBVA (Bancomer) Mastercard
    Fri 21
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    Thu 27
    now
    BBVA (Bancomer) Visa
    Fri 21
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    now
    Banorte Mastercard
    Fri 21
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    now
    Banorte Visa
    Fri 21
    Sat 22
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    now
    SPEI
    Fri 21
    Sat 22
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    now
    Amex
    Fri 21
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    now
    OXXO
    Fri 21
    Sat 22
    Sun 23
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    Thu 27
    now
    Fiserv Mastercard
    Fri 21
    Sat 22
    Sun 23
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    Tue 25
    Wed 26
    Thu 27
    now
    Fiserv Visa
    Fri 21
    Sat 22
    Sun 23
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    Thu 27
    now

    PayU Latam Perú Payment Processing

    Fri 21
    Sat 22
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    Tue 25
    Wed 26
    Thu 27
    now
    Niubiz (Visanet) Visa
    Fri 21
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    Sun 23
    Mon 24
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    Wed 26
    Thu 27
    now
    Degradation with Payment NIUBIZ in PERU
    Started 23 Nov 2025 07:16:18 (6 days ago), resolved 23 Nov 2025 07:38:26 (6 days ago)
    Minor Incident
    Resolved
    Niubiz (Visanet) Visa
    Niubiz (Visanet) Mastercard

    Dear Customer

    Since 02:03 GMT - 5 we are having problems with NIUBIZ in PERU for PayU platform, declined transactions increased with response codes like PAYMENT_NETWORK_BAD_RESPONSE, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.

    A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.

    Sincerely, PayU customer service.

    Niubiz (Visanet) Mastercard
    Fri 21
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    Sun 23
    Mon 24
    Tue 25
    Wed 26
    Thu 27
    now
    Degradation with Payment NIUBIZ in PERU
    Started 23 Nov 2025 07:16:18 (6 days ago), resolved 23 Nov 2025 07:38:26 (6 days ago)
    Minor Incident
    Resolved
    Niubiz (Visanet) Visa
    Niubiz (Visanet) Mastercard

    Dear Customer

    Since 02:03 GMT - 5 we are having problems with NIUBIZ in PERU for PayU platform, declined transactions increased with response codes like PAYMENT_NETWORK_BAD_RESPONSE, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.

    A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.

    Sincerely, PayU customer service.

    Izipay (Procesos MC) Mastercard
    Fri 21
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    now
    Izipay (Procesos MC) Amex
    Fri 21
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    now
    Izipay (Procesos MC) Visa
    Fri 21
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    now
    Pago Efectivo
    Fri 21
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    now

    PayU Latam Partners

    Fri 21
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    now
    Perú Payment Processing
    Fri 21
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    now
    Argentina Payment Processing
    Fri 21
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    Thu 27
    now

    PayU Latam 3DS

    Fri 21
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    now