PayU Latam status is Operational

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ACH-PSE
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PSE AVANZA
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

No active incidents

Recently Resolved Incidents

Degradation with Payment ACH-PSE NEQUI in COLOMBIA
Started 3 Feb 2026 16:32:13 (4 days ago), resolved 3 Feb 2026 17:31:40 (4 days ago)
Minor Incident
Resolved
ACH-PSE
PSE AVANZA

Dear Customer

Since 11:26 GMT - 5 we are having problems with ACH-PSE AVANZA in COLOMBIA for PayU platform, declined transactions increased with response codes like ENTITY_DECLINED, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.

A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.

Sincerely, PayU customer service.

Degradation with Payment ACH-PSE AVANZA-NEQUI
Started 3 Feb 2026 14:26:40 (4 days ago), resolved 3 Feb 2026 16:12:42 (4 days ago)
Minor Incident
Resolved
ACH-PSE
PSE AVANZA

Dear Customer

Since 09:00 GMT - 5 we are having problems with ACH-PSE AVANZA in COLOMBIA for PayU platform, declined transactions increased with response codes like ENTITY_DECLINED, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.

A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.

Sincerely, PayU customer service.

Degradation with Payment ACH_PSE AND PSE_AVANZA COLOMBIA
Started 2 Feb 2026 23:56:15 (5 days ago), resolved 3 Feb 2026 02:50:06 (5 days ago)
Minor Incident
Resolved
ACH-PSE
PSE AVANZA

Dear Customer

Since 18:50 GMT - 5 we are having problems with ACH_PSE AND PSE_AVANZA in COLOMBIA for PayU platform, declined transactions increased with response codes like ENTITY_DECLINED, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.

A SMALL subset of our customers may be experiencing failed / declined transactions, we apologize for any inconvenience this may be causing.

Sincerely, PayU customer service.

PayU Latam Outage Survival Guide

A step-by-step guide to help you survive a PayU Latam outage
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    PayU Latam Components

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    PayU Latam PayU

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    PayU Secure
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    PayU Payments API
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    PayU Reports API
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    PayU Web Checkout
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    PayU Web Service Cash Payments
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    PayU Gateway
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    now
    PayU - Notifications Service
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    PayU Latam PayU - SANDBOX

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    SANDBOX Merchant Panel
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    SANDBOX Payments API
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    now
    SANDBOX Web Checkout
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    PayU Latam Payu Merchant Panel

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    Payu Merchant Panel
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    now
    Sales Report Disputes
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    now
    Financial balance
    Sat 31
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    now
    Withholding certificate
    Sat 31
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    now
    Collection Transfers (customized)
    Sat 31
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    now
    Get paid with Payu
    Sat 31
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    now
    Access (login)
    Sat 31
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    now
    General Reporting
    Sat 31
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    now

    PayU Latam Argentina Payment Processing

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    now
    Fiserv (First Data) Mastercard
    Sat 31
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    now
    Fiserv (First Data) Cabal
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    now
    Fiserv (First Data) Visa
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    now
    NPS Visa
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    now
    NPS Mastercard
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    NPS Cabal
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    Rapipago
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    Pago Facil
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    Amex
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    Prisma Mastercard
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    Prisma Naranja
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    Prisma Visa
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    PayU Latam Brasil Payment Processing

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    Brasil Payment Processing
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    Itau Boleto bancario
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    Rede (Redecard) Visa
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    Rede (Redecard) Mastercard
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    Amex
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    Cielo Visa
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    Cielo Mastercard
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    PIX
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    PayU Latam Chile Payment Processing

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    Chile Payment Processing
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    Transbank Crédito Visa
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    Transbank Crédito Amex
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    Transbank Crédito Mastercard
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    Transbank Crédito Diners
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    now
    Transbank Debito (Red Compra)
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    now
    Klap (Multicaja)
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    PayU Latam Colombia Payment Processing

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    Colombia Payment Processing
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    ACH-PSE
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    Degradation with Payment ACH_PSE AND PSE_AVANZA COLOMBIA
    Started 2 Feb 2026 23:56:15 (5 days ago), resolved 3 Feb 2026 02:50:06 (5 days ago)
    Minor Incident
    Resolved
    ACH-PSE
    PSE AVANZA

    Dear Customer

    Since 18:50 GMT - 5 we are having problems with ACH_PSE AND PSE_AVANZA in COLOMBIA for PayU platform, declined transactions increased with response codes like ENTITY_DECLINED, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.

    A SMALL subset of our customers may be experiencing failed / declined transactions, we apologize for any inconvenience this may be causing.

    Sincerely, PayU customer service.

    Degradation with Payment ACH-PSE AVANZA-NEQUI
    Started 3 Feb 2026 14:26:40 (4 days ago), resolved 3 Feb 2026 16:12:42 (4 days ago)
    Minor Incident
    Resolved
    ACH-PSE
    PSE AVANZA

    Dear Customer

    Since 09:00 GMT - 5 we are having problems with ACH-PSE AVANZA in COLOMBIA for PayU platform, declined transactions increased with response codes like ENTITY_DECLINED, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.

    A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.

    Sincerely, PayU customer service.

    Degradation with Payment ACH-PSE NEQUI in COLOMBIA
    Started 3 Feb 2026 16:32:13 (4 days ago), resolved 3 Feb 2026 17:31:40 (4 days ago)
    Minor Incident
    Resolved
    ACH-PSE
    PSE AVANZA

    Dear Customer

    Since 11:26 GMT - 5 we are having problems with ACH-PSE AVANZA in COLOMBIA for PayU platform, declined transactions increased with response codes like ENTITY_DECLINED, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.

    A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.

    Sincerely, PayU customer service.

    Credibanco Visa
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    Credibanco Mastercard
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    Redeban Visa
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    Redeban Mastercard
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    Redeban Amex
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    Redeban Diners
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    Davivienda Mastercard
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    Davivienda Visa
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    SuRed
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    Efecty
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    Movii Visa
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    Movii Mastercard
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    PSE AVANZA
    Sat 31
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    Degradation with Payment ACH_PSE AND PSE_AVANZA COLOMBIA
    Started 2 Feb 2026 23:56:15 (5 days ago), resolved 3 Feb 2026 02:50:06 (5 days ago)
    Minor Incident
    Resolved
    ACH-PSE
    PSE AVANZA

    Dear Customer

    Since 18:50 GMT - 5 we are having problems with ACH_PSE AND PSE_AVANZA in COLOMBIA for PayU platform, declined transactions increased with response codes like ENTITY_DECLINED, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.

    A SMALL subset of our customers may be experiencing failed / declined transactions, we apologize for any inconvenience this may be causing.

    Sincerely, PayU customer service.

    Degradation with Payment ACH-PSE AVANZA-NEQUI
    Started 3 Feb 2026 14:26:40 (4 days ago), resolved 3 Feb 2026 16:12:42 (4 days ago)
    Minor Incident
    Resolved
    ACH-PSE
    PSE AVANZA

    Dear Customer

    Since 09:00 GMT - 5 we are having problems with ACH-PSE AVANZA in COLOMBIA for PayU platform, declined transactions increased with response codes like ENTITY_DECLINED, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.

    A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.

    Sincerely, PayU customer service.

    Degradation with Payment ACH-PSE NEQUI in COLOMBIA
    Started 3 Feb 2026 16:32:13 (4 days ago), resolved 3 Feb 2026 17:31:40 (4 days ago)
    Minor Incident
    Resolved
    ACH-PSE
    PSE AVANZA

    Dear Customer

    Since 11:26 GMT - 5 we are having problems with ACH-PSE AVANZA in COLOMBIA for PayU platform, declined transactions increased with response codes like ENTITY_DECLINED, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.

    A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.

    Sincerely, PayU customer service.

    Nequi
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    Bancolombia Bank
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    Nequi
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    PayU Latam Costa Rica Payment Processing

    Sat 31
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    NPS VISA
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    NPS Mastercard
    Sat 31
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    PayU Latam El Salvador Payment Processing

    Sat 31
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    NPS VISA
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    PayU Latam Guatemala Payment Processing

    Sat 31
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    NPS VISA
    Sat 31
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    PayU Latam Honduras Payment Processing

    Sat 31
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    now
    NPS VISA
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    PayU Latam México Payment Processing

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    México Payment Processing
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    BBVA (Bancomer) Mastercard
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    BBVA (Bancomer) Visa
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    Banorte Mastercard
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    Banorte Visa
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    SPEI
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    Amex
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    OXXO
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    Fiserv Mastercard
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    Fiserv Visa
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    PayU Latam Perú Payment Processing

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    Niubiz (Visanet) Visa
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    now
    Niubiz (Visanet) Mastercard
    Sat 31
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    now
    Izipay (Procesos MC) Mastercard
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    now
    Izipay (Procesos MC) Amex
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    now
    Izipay (Procesos MC) Visa
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    now
    Pago Efectivo
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    PayU Latam Partners

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    Perú Payment Processing
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    Argentina Payment Processing
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    PayU Latam 3DS

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