PayU Latam status is Operational

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ACH-PSE
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PSE AVANZA
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Bancolombia Bank
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ADDI
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BRE-B REDEBAN
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Last updated 1 minute ago from official status page. Learn more

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Active Incidents

No active incidents

Recently Resolved Incidents

Incident with Payment REDEBAN QR COLOMBIA
Started 24 May 2026 09:28:46 (3 days ago), resolved 24 May 2026 21:07:06 (2 days ago)
Major Incident
Resolved
BRE-B REDEBAN

Dear Customer

Since 3:30 GMT - 5 we are experiencing problems with REDEBAN QR (BRE-B) in COLOMBIA for the PayU platform. Transactional fall is evident. We are in contact with the network through support channels and working together with our Support Team to obtain a quick solution, we continue monitoring.

A SMALL subset of our customers may be experiencing erroneous transactions, we apologize for any inconvenience this may be causing.

Sincerely, PayU customer service

Degradation with Payment BANCOLOMBIA BANK in COLOMBIA
Started 22 May 2026 23:08:06 (4 days ago), resolved 22 May 2026 23:38:28 (4 days ago)
Minor Incident
Resolved
Bancolombia Bank

Dear Customer

Since 17:30 GMT - 5 we are having problems with BANCOLOMBIA BANK in COLOMBIA for PayU platform, declined transactions increased with response codes like ENTITY_DECLINED, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.

A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.

Sincerely, PayU customer service.

Degradation with Payment ACH-PSE BANCOLOMBIA in COLOMBIA
Started 22 May 2026 22:48:16 (4 days ago), resolved 22 May 2026 23:36:23 (4 days ago)
Minor Incident
Resolved
ACH-PSE
PSE AVANZA

Dear Customer

Since 17:30 GMT - 5 we are having problems with ACH-PSE BANCOLOMBIA in COLOMBIA for PayU platform, declined transactions increased with response codes like BANK_UNREACHABLE, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.

A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.

Sincerely, PayU customer service.

Degradation with Payment ADDI COLOMBIA
Started 22 May 2026 01:22:01 (5 days ago), resolved 22 May 2026 02:28:53 (5 days ago)
Minor Incident
Resolved
ADDI

Dear Customer

Since 20:10 GMT - 5 we are having problems with ADDI in COLOMBIA for PayU platform, erroneous transactions increased with response codes like ERROR, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.

A SMALL subset of our customers may be experiencing failed / declined transactions, we apologize for any inconvenience this may be causing.

Sincerely, PayU customer service.

PayU Latam Outage Survival Guide

A step-by-step guide to help you survive a PayU Latam outage
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    PayU Latam Components

    Tue 19
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    PayU Latam PayU

    Tue 19
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    PayU Secure
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    PayU Payments API
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    PayU Reports API
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    PayU Web Checkout
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    PayU Web Service Cash Payments
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    PayU Gateway
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    now
    PayU - Notifications Service
    Tue 19
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    PayU Latam PayU - SANDBOX

    Tue 19
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    now
    SANDBOX Merchant Panel
    Tue 19
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    SANDBOX Payments API
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    now
    SANDBOX Web Checkout
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    now

    PayU Latam Payu Merchant Panel

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    Payu Merchant Panel
    Tue 19
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    Sales Report Disputes
    Tue 19
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    Financial balance
    Tue 19
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    now
    Withholding certificate
    Tue 19
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    now
    Collection Transfers (customized)
    Tue 19
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    now
    Get paid with Payu
    Tue 19
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    now
    Access (login)
    Tue 19
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    now
    General Reporting
    Tue 19
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    now

    PayU Latam Argentina Payment Processing

    Tue 19
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    Fiserv (First Data) Mastercard
    Tue 19
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    now
    Fiserv (First Data) Cabal
    Tue 19
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    Fiserv (First Data) Visa
    Tue 19
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    now
    NPS Visa
    Tue 19
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    now
    NPS Mastercard
    Tue 19
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    NPS Cabal
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    Rapipago
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    Pago Facil
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    Amex
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    Prisma Mastercard
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    Prisma Naranja
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    Prisma Visa
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    PayU Latam Brasil Payment Processing

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    Brasil Payment Processing
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    now
    Itau Boleto bancario
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    Rede (Redecard) Visa
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    now
    Rede (Redecard) Mastercard
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    Amex
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    Cielo Visa
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    now
    Cielo Mastercard
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    now
    PIX
    Tue 19
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    now

    PayU Latam Chile Payment Processing

    Tue 19
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    now
    Transbank Crédito Visa
    Tue 19
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    now
    Transbank Crédito Amex
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    now
    Chile Payment Processing
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    now
    Transbank Crédito Mastercard
    Tue 19
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    now
    Transbank Crédito Diners
    Tue 19
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    now
    Transbank Debito (Red Compra)
    Tue 19
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    now
    Klap (Multicaja)
    Tue 19
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    now

    PayU Latam Colombia Payment Processing

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    ACH-PSE
    Tue 19
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    Degradation with Payment ACH-PSE BANCOLOMBIA in COLOMBIA
    Started 22 May 2026 22:48:16 (4 days ago), resolved 22 May 2026 23:36:23 (4 days ago)
    Minor Incident
    Resolved
    ACH-PSE
    PSE AVANZA

    Dear Customer

    Since 17:30 GMT - 5 we are having problems with ACH-PSE BANCOLOMBIA in COLOMBIA for PayU platform, declined transactions increased with response codes like BANK_UNREACHABLE, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.

    A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.

    Sincerely, PayU customer service.

    Credibanco Visa
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    now
    Credibanco Mastercard
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    now
    Colombia Payment Processing
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    now
    Redeban Visa
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    now
    Redeban Mastercard
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    Redeban Amex
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    Redeban Diners
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    now
    Davivienda Mastercard
    Tue 19
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    now
    Davivienda Visa
    Tue 19
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    now
    SuRed
    Tue 19
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    Efecty
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    Movii Visa
    Tue 19
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    now
    Movii Mastercard
    Tue 19
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    now
    PSE AVANZA
    Tue 19
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    Degradation with Payment ACH-PSE BANCOLOMBIA in COLOMBIA
    Started 22 May 2026 22:48:16 (4 days ago), resolved 22 May 2026 23:36:23 (4 days ago)
    Minor Incident
    Resolved
    ACH-PSE
    PSE AVANZA

    Dear Customer

    Since 17:30 GMT - 5 we are having problems with ACH-PSE BANCOLOMBIA in COLOMBIA for PayU platform, declined transactions increased with response codes like BANK_UNREACHABLE, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.

    A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.

    Sincerely, PayU customer service.

    Nequi
    Tue 19
    Wed 20
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    Fri 22
    Sat 23
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    now
    Bancolombia Bank
    Tue 19
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    now
    Degradation with Payment BANCOLOMBIA BANK in COLOMBIA
    Started 22 May 2026 23:08:06 (4 days ago), resolved 22 May 2026 23:38:28 (4 days ago)
    Minor Incident
    Resolved
    Bancolombia Bank

    Dear Customer

    Since 17:30 GMT - 5 we are having problems with BANCOLOMBIA BANK in COLOMBIA for PayU platform, declined transactions increased with response codes like ENTITY_DECLINED, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.

    A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.

    Sincerely, PayU customer service.

    ADDI
    Tue 19
    Wed 20
    Thu 21
    Fri 22
    Sat 23
    Sun 24
    Mon 25
    now
    Degradation with Payment ADDI COLOMBIA
    Started 22 May 2026 01:22:01 (5 days ago), resolved 22 May 2026 02:28:53 (5 days ago)
    Minor Incident
    Resolved
    ADDI

    Dear Customer

    Since 20:10 GMT - 5 we are having problems with ADDI in COLOMBIA for PayU platform, erroneous transactions increased with response codes like ERROR, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.

    A SMALL subset of our customers may be experiencing failed / declined transactions, we apologize for any inconvenience this may be causing.

    Sincerely, PayU customer service.

    BRE-B REDEBAN
    Tue 19
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    Thu 21
    Fri 22
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    Sun 24
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    now
    Incident with Payment REDEBAN QR COLOMBIA
    Started 24 May 2026 09:28:46 (3 days ago), resolved 24 May 2026 21:07:06 (2 days ago)
    Major Incident
    Resolved
    BRE-B REDEBAN

    Dear Customer

    Since 3:30 GMT - 5 we are experiencing problems with REDEBAN QR (BRE-B) in COLOMBIA for the PayU platform. Transactional fall is evident. We are in contact with the network through support channels and working together with our Support Team to obtain a quick solution, we continue monitoring.

    A SMALL subset of our customers may be experiencing erroneous transactions, we apologize for any inconvenience this may be causing.

    Sincerely, PayU customer service

    PayU Latam Costa Rica Payment Processing

    Tue 19
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    now
    NPS VISA
    Tue 19
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    Nequi
    Tue 19
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    NPS Mastercard
    Tue 19
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    PayU Latam El Salvador Payment Processing

    Tue 19
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    NPS VISA
    Tue 19
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    PayU Latam Guatemala Payment Processing

    Tue 19
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    NPS VISA
    Tue 19
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    PayU Latam Honduras Payment Processing

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    NPS VISA
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    PayU Latam México Payment Processing

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    BBVA (Bancomer) Mastercard
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    BBVA (Bancomer) Visa
    Tue 19
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    Banorte Mastercard
    Tue 19
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    now
    México Payment Processing
    Tue 19
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    now
    Banorte Visa
    Tue 19
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    now
    SPEI
    Tue 19
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    now
    Amex
    Tue 19
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    now
    OXXO
    Tue 19
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    now
    Fiserv Mastercard
    Tue 19
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    Sun 24
    Mon 25
    now
    Fiserv Visa
    Tue 19
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    Thu 21
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    now
    BBVA (Bancomer) BANK REFERENCED
    Tue 19
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    now

    PayU Latam Perú Payment Processing

    Tue 19
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    now
    Niubiz (Visanet) Visa
    Tue 19
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    now
    Niubiz (Visanet) Mastercard
    Tue 19
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    now
    Izipay (Procesos MC) Mastercard
    Tue 19
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    now
    Izipay (Procesos MC) Amex
    Tue 19
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    now
    Izipay (Procesos MC) Visa
    Tue 19
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    now
    Pago Efectivo
    Tue 19
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    now
    YAPE
    Tue 19
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    now

    PayU Latam Partners

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    Perú Payment Processing
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    Argentina Payment Processing
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    PayU Latam 3DS

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    Stay ahead of PayU Latam outages
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