PayU Latam Status
Real-time updates of PayU Latam issues and outages
PayU Latam status is Partially Degraded Service
PayU Secure
PayU - Notifications Service
Amex
PayU Latam Colombia Payment Processing
ACH-PSE
Credibanco Visa
Credibanco Mastercard
Active Incidents
Dear Customer
We are having problems with CREDIBANCO in COLOMBIA for PayU platform, declined transactions increased with response codes like NOT_ACCEPTED_TRANSACTION, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.
A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.
Sincerely, PayU customer service.
Recently Resolved Incidents
Dear Customer
Since 21:45 GMT - <5> we are having problems with VISANET in Perú for PayU platform, declined transactions increased with response codes like ENTITY_DECLINED and NOT_ACCEPTED_TRANSACTION, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.
A BIG subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.
Sincerely, PayU customer service.
Dear Customer
Since 08:25 GMT - 5 we are having problems with ACH-PSE in COLOMBIA for PayU platform, declined transactions increased with response codes like BANK_UNREACHABLE, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.
A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.
Sincerely, PayU customer service.
Dear Customer
Since 12:10 GMT - 5 we are having problems with ACH-PSE in COLOMBIA for PayU platform, declined transactions increased with response codes like PAYMENT_NETWORK_REJECTED, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.
A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.
Sincerely, PayU customer service.
Dear Customer
We are having problems with AMEX in ARGENTINA for PayU platform, declined transactions increased with response codes like INACTIVE_PAYMENT_PROVIDER, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.
A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.
Sincerely, PayU customer service.
Dear Customer
Since 17:40 GMT - 5 we are having problems with FISERV in MEXICO for PayU platform, declined transactions increased with response codes like PAYMENT_NETWORK_REJECTED, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.
A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.
Sincerely, PayU customer service.
Dear Customer,
We are currently experiencing problems with the crediting of funds to your account. Temporarily you will not see information on the transaction report or the available balances in your balance. This does not affect your processing or transaction status information. Once the issue is resolved, you will see the transactions reflected correctly.
We apologize for any inconvenience this situation may cause to your operation. We are working to resolve it as soon as possible.
Sincerely,
PayU customer service.
Dear Customer
Since 5:43 GMT - 5 we are having problems with REDEBAN in COLOMBIA for PayU platform, declined transactions increased with response codes like ENTITY_DECLINED, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.
A SMALL subset of our customers may be experiencing failed / declined transactions, we apologize for any inconvenience this may be causing.
Sincerely, PayU customer service.
Dear Customer
Since 22:50 GMT - 5 we are having problems with PSE AND PSE_AVANZA in COLOMBIA for PayU platform, declined transactions increased with response codes like PENDING_TRANSACTION_CONFIRMATION, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.
A SMALL subset of our customers may be experiencing failed / declined transactions, we apologize for any inconvenience this may be causing.
Sincerely, PayU customer service.
Dear Customer
Since 12:51 GMT - 5 we are having problems with FISERV in Mexico for PayU platform, declined transactions increased with response codes like PAYMENT_NETWORK_REJECTED, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.
A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.
Sincerely, PayU customer service.
PayU Latam Outage Survival Guide
PayU Latam Components
PayU Latam PayU
PayU Secure
Dear Customer,
We are currently experiencing problems with the crediting of funds to your account. Temporarily you will not see information on the transaction report or the available balances in your balance. This does not affect your processing or transaction status information. Once the issue is resolved, you will see the transactions reflected correctly.
We apologize for any inconvenience this situation may cause to your operation. We are working to resolve it as soon as possible.
Sincerely,
PayU customer service.
PayU Payments API
PayU Reports API
PayU Web Checkout
PayU Web Service Cash Payments
PayU Gateway
PayU - Notifications Service
Dear Customer,
We are currently experiencing problems with the crediting of funds to your account. Temporarily you will not see information on the transaction report or the available balances in your balance. This does not affect your processing or transaction status information. Once the issue is resolved, you will see the transactions reflected correctly.
We apologize for any inconvenience this situation may cause to your operation. We are working to resolve it as soon as possible.
Sincerely,
PayU customer service.
PayU Latam PayU - SANDBOX
SANDBOX Merchant Panel
SANDBOX Payments API
SANDBOX Web Checkout
PayU Latam Payu Merchant Panel
Payu Merchant Panel
Sales Report Disputes
Financial balance
Withholding certificate
Collection Transfers (customized)
Get paid with Payu
Access (login)
General Reporting
PayU Latam Argentina Payment Processing
Fiserv (First Data) Mastercard
Fiserv (First Data) Cabal
Fiserv (First Data) Visa
NPS Visa
NPS Mastercard
NPS Cabal
Rapipago
Pago Facil
Amex
Dear Customer
We are having problems with AMEX in ARGENTINA for PayU platform, declined transactions increased with response codes like INACTIVE_PAYMENT_PROVIDER, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.
A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.
Sincerely, PayU customer service.
Prisma Mastercard
Prisma Naranja
Prisma Visa
PayU Latam Brasil Payment Processing
Brasil Payment Processing
Itau Boleto bancario
Rede (Redecard) Visa
Rede (Redecard) Mastercard
Amex
Cielo Visa
Cielo Mastercard
PIX
PayU Latam Chile Payment Processing
Chile Payment Processing
Transbank Crédito Visa
Transbank Crédito Amex
Transbank Crédito Mastercard
Transbank Crédito Diners
Transbank Debito (Red Compra)
Klap (Multicaja)
PayU Latam Colombia Payment Processing
Colombia Payment Processing
ACH-PSE
Dear Customer
Since 12:10 GMT - 5 we are having problems with ACH-PSE in COLOMBIA for PayU platform, declined transactions increased with response codes like PAYMENT_NETWORK_REJECTED, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.
A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.
Sincerely, PayU customer service.
Dear Customer
Since 08:25 GMT - 5 we are having problems with ACH-PSE in COLOMBIA for PayU platform, declined transactions increased with response codes like BANK_UNREACHABLE, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.
A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.
Sincerely, PayU customer service.
Dear Customer
Since 22:50 GMT - 5 we are having problems with PSE AND PSE_AVANZA in COLOMBIA for PayU platform, declined transactions increased with response codes like PENDING_TRANSACTION_CONFIRMATION, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.
A SMALL subset of our customers may be experiencing failed / declined transactions, we apologize for any inconvenience this may be causing.
Sincerely, PayU customer service.
Credibanco Visa
Dear Customer
We are having problems with CREDIBANCO in COLOMBIA for PayU platform, declined transactions increased with response codes like NOT_ACCEPTED_TRANSACTION, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.
A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.
Sincerely, PayU customer service.
Credibanco Mastercard
Dear Customer
We are having problems with CREDIBANCO in COLOMBIA for PayU platform, declined transactions increased with response codes like NOT_ACCEPTED_TRANSACTION, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.
A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.
Sincerely, PayU customer service.
Redeban Visa
Dear Customer
Since 5:43 GMT - 5 we are having problems with REDEBAN in COLOMBIA for PayU platform, declined transactions increased with response codes like ENTITY_DECLINED, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.
A SMALL subset of our customers may be experiencing failed / declined transactions, we apologize for any inconvenience this may be causing.
Sincerely, PayU customer service.
Redeban Mastercard
Dear Customer
Since 5:43 GMT - 5 we are having problems with REDEBAN in COLOMBIA for PayU platform, declined transactions increased with response codes like ENTITY_DECLINED, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.
A SMALL subset of our customers may be experiencing failed / declined transactions, we apologize for any inconvenience this may be causing.
Sincerely, PayU customer service.
Redeban Amex
Dear Customer
Since 5:43 GMT - 5 we are having problems with REDEBAN in COLOMBIA for PayU platform, declined transactions increased with response codes like ENTITY_DECLINED, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.
A SMALL subset of our customers may be experiencing failed / declined transactions, we apologize for any inconvenience this may be causing.
Sincerely, PayU customer service.
Redeban Diners
Davivienda Mastercard
Davivienda Visa
SuRed
Efecty
Movii Visa
Movii Mastercard
PSE AVANZA
Dear Customer
Since 08:25 GMT - 5 we are having problems with ACH-PSE in COLOMBIA for PayU platform, declined transactions increased with response codes like BANK_UNREACHABLE, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.
A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.
Sincerely, PayU customer service.
Dear Customer
Since 22:50 GMT - 5 we are having problems with PSE AND PSE_AVANZA in COLOMBIA for PayU platform, declined transactions increased with response codes like PENDING_TRANSACTION_CONFIRMATION, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.
A SMALL subset of our customers may be experiencing failed / declined transactions, we apologize for any inconvenience this may be causing.
Sincerely, PayU customer service.
Nequi
PayU Latam Costa Rica Payment Processing
NPS VISA
NPS Mastercard
PayU Latam El Salvador Payment Processing
NPS VISA
PayU Latam Guatemala Payment Processing
NPS VISA
PayU Latam Honduras Payment Processing
NPS VISA
PayU Latam México Payment Processing
México Payment Processing
BBVA (Bancomer) Mastercard
BBVA (Bancomer) Visa
Banorte Mastercard
Banorte Visa
SPEI
Amex
OXXO
Fiserv Mastercard
Dear Customer
Since 17:40 GMT - 5 we are having problems with FISERV in MEXICO for PayU platform, declined transactions increased with response codes like PAYMENT_NETWORK_REJECTED, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.
A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.
Sincerely, PayU customer service.
Dear Customer
Since 12:51 GMT - 5 we are having problems with FISERV in Mexico for PayU platform, declined transactions increased with response codes like PAYMENT_NETWORK_REJECTED, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.
A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.
Sincerely, PayU customer service.
Fiserv Visa
Dear Customer
Since 17:40 GMT - 5 we are having problems with FISERV in MEXICO for PayU platform, declined transactions increased with response codes like PAYMENT_NETWORK_REJECTED, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.
A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.
Sincerely, PayU customer service.
Dear Customer
Since 12:51 GMT - 5 we are having problems with FISERV in Mexico for PayU platform, declined transactions increased with response codes like PAYMENT_NETWORK_REJECTED, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.
A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.
Sincerely, PayU customer service.
PayU Latam Perú Payment Processing
Niubiz (Visanet) Visa
Dear Customer
Since 21:45 GMT - <5> we are having problems with VISANET in Perú for PayU platform, declined transactions increased with response codes like ENTITY_DECLINED and NOT_ACCEPTED_TRANSACTION, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.
A BIG subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.
Sincerely, PayU customer service.
Niubiz (Visanet) Mastercard
Dear Customer
Since 21:45 GMT - <5> we are having problems with VISANET in Perú for PayU platform, declined transactions increased with response codes like ENTITY_DECLINED and NOT_ACCEPTED_TRANSACTION, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.
A BIG subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.
Sincerely, PayU customer service.
