PayU Latam status is Operational

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PayU Payments API
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PayU Web Checkout
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BRE-B REDEBAN
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Last updated 1 minute ago from official status page. Learn more

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Active Incidents

No active incidents

Recently Resolved Incidents

Degradation with Payment REDEBAN QR in COLOMBIA
Started 7 Nov 2026 15:48:10 (1 day ago), resolved 7 Nov 2026 19:36:45 (1 day ago)
Incident without Impact
Resolved
BRE-B REDEBAN

Dear Customer

Since November 07, 2026 at 08:54:00 UTC -5 (Colombia's time) we are having problems with REDEBAN QR in COLOMBIA for PayU platform, erroneous transactions increased with response codes like ERROR, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.

A SMALL subset of our customers may be experiencing failed transactions, we apologize for any inconvenience this may be causing.

Sincerely, PayU customer service.

PAYU REPORTS PLATFORM DEGRADATION
Started 7 Nov 2026 16:58:58 (1 day ago), resolved 7 Nov 2026 18:09:52 (1 day ago)
Incident without Impact
Resolved
PayU Payments API
PayU Web Checkout

Dear Customer

Since November 07, 2026 at 09:35:00 UTC -5 (Colombia's time) we are identifying troubles in transactional processing in our PAYU PLATFORM which could be generating a degradation. Our technical team is evaluating the impact, and they are working to resolve the issue as soon as possible.

A small subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.

Sincerely, PayU customer service.

PAYU PLATFORM OUTAGE
Started 6 Nov 2026 13:45:14 (2 days ago), resolved 6 Nov 2026 23:48:40 (2 days ago)
Minor Incident
Resolved
PayU Payments API
PayU Web Checkout

Dear Customer

Since November 06, 2026 at 07:51:00 UTC -5 (Colombia's time) we are identifying troubles in transactional processing in our PAYU PLATFORM which could be generating a outage of the service. Our technical team is evaluating the impact, and they are working to resolve the issue as soon as possible.

A small of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.

Sincerely,

PayU customer service.

PayU Latam Outage Survival Guide

A step-by-step guide to help you survive a PayU Latam outage
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    PayU Latam Components

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    PAYU PLATFORM OUTAGE
    Started 6 Nov 2026 13:45:14 (2 days ago), resolved 6 Nov 2026 23:48:40 (2 days ago)
    Minor Incident
    Resolved
    PayU Payments API
    PayU Web Checkout

    Dear Customer

    Since November 06, 2026 at 07:51:00 UTC -5 (Colombia's time) we are identifying troubles in transactional processing in our PAYU PLATFORM which could be generating a outage of the service. Our technical team is evaluating the impact, and they are working to resolve the issue as soon as possible.

    A small of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.

    Sincerely,

    PayU customer service.

    PAYU REPORTS PLATFORM DEGRADATION
    Started 7 Nov 2026 16:58:58 (1 day ago), resolved 7 Nov 2026 18:09:52 (1 day ago)
    Incident without Impact
    Resolved
    PayU Payments API
    PayU Web Checkout

    Dear Customer

    Since November 07, 2026 at 09:35:00 UTC -5 (Colombia's time) we are identifying troubles in transactional processing in our PAYU PLATFORM which could be generating a degradation. Our technical team is evaluating the impact, and they are working to resolve the issue as soon as possible.

    A small subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.

    Sincerely, PayU customer service.

    PayU Reports API
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    PayU Web Checkout
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    PAYU PLATFORM OUTAGE
    Started 6 Nov 2026 13:45:14 (2 days ago), resolved 6 Nov 2026 23:48:40 (2 days ago)
    Minor Incident
    Resolved
    PayU Payments API
    PayU Web Checkout

    Dear Customer

    Since November 06, 2026 at 07:51:00 UTC -5 (Colombia's time) we are identifying troubles in transactional processing in our PAYU PLATFORM which could be generating a outage of the service. Our technical team is evaluating the impact, and they are working to resolve the issue as soon as possible.

    A small of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.

    Sincerely,

    PayU customer service.

    PAYU REPORTS PLATFORM DEGRADATION
    Started 7 Nov 2026 16:58:58 (1 day ago), resolved 7 Nov 2026 18:09:52 (1 day ago)
    Incident without Impact
    Resolved
    PayU Payments API
    PayU Web Checkout

    Dear Customer

    Since November 07, 2026 at 09:35:00 UTC -5 (Colombia's time) we are identifying troubles in transactional processing in our PAYU PLATFORM which could be generating a degradation. Our technical team is evaluating the impact, and they are working to resolve the issue as soon as possible.

    A small subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.

    Sincerely, PayU customer service.

    PayU Web Service Cash Payments
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    PayU Latam PayU - SANDBOX

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    PayU Latam Payu Merchant Panel

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    Get paid with Payu
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    ACH-PSE
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    BRE-B REDEBAN
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    Degradation with Payment REDEBAN QR in COLOMBIA
    Started 7 Nov 2026 15:48:10 (1 day ago), resolved 7 Nov 2026 19:36:45 (1 day ago)
    Incident without Impact
    Resolved
    BRE-B REDEBAN

    Dear Customer

    Since November 07, 2026 at 08:54:00 UTC -5 (Colombia's time) we are having problems with REDEBAN QR in COLOMBIA for PayU platform, erroneous transactions increased with response codes like ERROR, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.

    A SMALL subset of our customers may be experiencing failed transactions, we apologize for any inconvenience this may be causing.

    Sincerely, PayU customer service.

    PayU Latam Costa Rica Payment Processing

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