PayU Latam status is Operational

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ACH-PSE
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PSE AVANZA
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now
Bancolombia Bank
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now
ADDI
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now
BRE-B REDEBAN
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now
YAPE
Mon 18
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Sun 24
now
Last updated 1 minute ago from official status page. Learn more

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Active Incidents

No active incidents

Recently Resolved Incidents

Incident with Payment REDEBAN QR COLOMBIA
Started 24 May 2026 09:28:46 (2 days ago), resolved 24 May 2026 21:07:06 (1 day ago)
Major Incident
Resolved
BRE-B REDEBAN

Dear Customer

Since 3:30 GMT - 5 we are experiencing problems with REDEBAN QR (BRE-B) in COLOMBIA for the PayU platform. Transactional fall is evident. We are in contact with the network through support channels and working together with our Support Team to obtain a quick solution, we continue monitoring.

A SMALL subset of our customers may be experiencing erroneous transactions, we apologize for any inconvenience this may be causing.

Sincerely, PayU customer service

Degradation with Payment BANCOLOMBIA BANK in COLOMBIA
Started 22 May 2026 23:08:06 (3 days ago), resolved 22 May 2026 23:38:28 (3 days ago)
Minor Incident
Resolved
Bancolombia Bank

Dear Customer

Since 17:30 GMT - 5 we are having problems with BANCOLOMBIA BANK in COLOMBIA for PayU platform, declined transactions increased with response codes like ENTITY_DECLINED, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.

A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.

Sincerely, PayU customer service.

Degradation with Payment ACH-PSE BANCOLOMBIA in COLOMBIA
Started 22 May 2026 22:48:16 (3 days ago), resolved 22 May 2026 23:36:23 (3 days ago)
Minor Incident
Resolved
ACH-PSE
PSE AVANZA

Dear Customer

Since 17:30 GMT - 5 we are having problems with ACH-PSE BANCOLOMBIA in COLOMBIA for PayU platform, declined transactions increased with response codes like BANK_UNREACHABLE, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.

A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.

Sincerely, PayU customer service.

Degradation with Payment ADDI COLOMBIA
Started 22 May 2026 01:22:01 (4 days ago), resolved 22 May 2026 02:28:53 (4 days ago)
Minor Incident
Resolved
ADDI

Dear Customer

Since 20:10 GMT - 5 we are having problems with ADDI in COLOMBIA for PayU platform, erroneous transactions increased with response codes like ERROR, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.

A SMALL subset of our customers may be experiencing failed / declined transactions, we apologize for any inconvenience this may be causing.

Sincerely, PayU customer service.

Degradation with Payment YAPE in PERU
Started 19 May 2026 07:07:30 (7 days ago), resolved 19 May 2026 09:59:12 (6 days ago)
Major Incident
Resolved
YAPE

Dear Customer

Since 01:40 GMT - 5 we are having problems with YAPE in PERU for PayU platform, declined transactions increased with response codes like ERROR, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.

A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.

Sincerely, PayU customer service.

PayU Latam Outage Survival Guide

A step-by-step guide to help you survive a PayU Latam outage
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    PayU Latam Components

    Mon 18
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    now

    PayU Latam PayU

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    now
    PayU Secure
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    now
    PayU Payments API
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    now
    PayU Reports API
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    now
    PayU Web Checkout
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    now
    PayU Web Service Cash Payments
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    now
    PayU Gateway
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    now
    PayU - Notifications Service
    Mon 18
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    now

    PayU Latam PayU - SANDBOX

    Mon 18
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    now
    SANDBOX Merchant Panel
    Mon 18
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    now
    SANDBOX Payments API
    Mon 18
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    now
    SANDBOX Web Checkout
    Mon 18
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    now

    PayU Latam Payu Merchant Panel

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    now
    Payu Merchant Panel
    Mon 18
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    Sales Report Disputes
    Mon 18
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    Financial balance
    Mon 18
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    now
    Withholding certificate
    Mon 18
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    now
    Collection Transfers (customized)
    Mon 18
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    now
    Get paid with Payu
    Mon 18
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    now
    Access (login)
    Mon 18
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    now
    General Reporting
    Mon 18
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    now

    PayU Latam Argentina Payment Processing

    Mon 18
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    now
    Fiserv (First Data) Mastercard
    Mon 18
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    now
    Fiserv (First Data) Cabal
    Mon 18
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    now
    Fiserv (First Data) Visa
    Mon 18
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    now
    NPS Visa
    Mon 18
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    now
    NPS Mastercard
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    now
    NPS Cabal
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    now
    Rapipago
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    Pago Facil
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    Amex
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    Prisma Mastercard
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    Prisma Naranja
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    Prisma Visa
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    now

    PayU Latam Brasil Payment Processing

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    now
    Itau Boleto bancario
    Mon 18
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    now
    Brasil Payment Processing
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    Rede (Redecard) Visa
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    now
    Rede (Redecard) Mastercard
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    now
    Amex
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    now
    Cielo Visa
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    now
    Cielo Mastercard
    Mon 18
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    now
    PIX
    Mon 18
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    now

    PayU Latam Chile Payment Processing

    Mon 18
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    now
    Transbank Crédito Visa
    Mon 18
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    now
    Chile Payment Processing
    Mon 18
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    now
    Transbank Crédito Amex
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    now
    Transbank Crédito Mastercard
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    Transbank Crédito Diners
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    now
    Transbank Debito (Red Compra)
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    now
    Klap (Multicaja)
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    now

    PayU Latam Colombia Payment Processing

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    ACH-PSE
    Mon 18
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    Degradation with Payment ACH-PSE BANCOLOMBIA in COLOMBIA
    Started 22 May 2026 22:48:16 (3 days ago), resolved 22 May 2026 23:36:23 (3 days ago)
    Minor Incident
    Resolved
    ACH-PSE
    PSE AVANZA

    Dear Customer

    Since 17:30 GMT - 5 we are having problems with ACH-PSE BANCOLOMBIA in COLOMBIA for PayU platform, declined transactions increased with response codes like BANK_UNREACHABLE, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.

    A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.

    Sincerely, PayU customer service.

    Credibanco Visa
    Mon 18
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    now
    Credibanco Mastercard
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    now
    Colombia Payment Processing
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    now
    Redeban Visa
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    now
    Redeban Mastercard
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    now
    Redeban Amex
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    Redeban Diners
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    Davivienda Mastercard
    Mon 18
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    now
    Davivienda Visa
    Mon 18
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    now
    SuRed
    Mon 18
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    now
    Efecty
    Mon 18
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    now
    Movii Visa
    Mon 18
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    now
    Movii Mastercard
    Mon 18
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    now
    PSE AVANZA
    Mon 18
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    Degradation with Payment ACH-PSE BANCOLOMBIA in COLOMBIA
    Started 22 May 2026 22:48:16 (3 days ago), resolved 22 May 2026 23:36:23 (3 days ago)
    Minor Incident
    Resolved
    ACH-PSE
    PSE AVANZA

    Dear Customer

    Since 17:30 GMT - 5 we are having problems with ACH-PSE BANCOLOMBIA in COLOMBIA for PayU platform, declined transactions increased with response codes like BANK_UNREACHABLE, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.

    A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.

    Sincerely, PayU customer service.

    Nequi
    Mon 18
    Tue 19
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    now
    Bancolombia Bank
    Mon 18
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    Degradation with Payment BANCOLOMBIA BANK in COLOMBIA
    Started 22 May 2026 23:08:06 (3 days ago), resolved 22 May 2026 23:38:28 (3 days ago)
    Minor Incident
    Resolved
    Bancolombia Bank

    Dear Customer

    Since 17:30 GMT - 5 we are having problems with BANCOLOMBIA BANK in COLOMBIA for PayU platform, declined transactions increased with response codes like ENTITY_DECLINED, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.

    A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.

    Sincerely, PayU customer service.

    ADDI
    Mon 18
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    Fri 22
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    Sun 24
    now
    Degradation with Payment ADDI COLOMBIA
    Started 22 May 2026 01:22:01 (4 days ago), resolved 22 May 2026 02:28:53 (4 days ago)
    Minor Incident
    Resolved
    ADDI

    Dear Customer

    Since 20:10 GMT - 5 we are having problems with ADDI in COLOMBIA for PayU platform, erroneous transactions increased with response codes like ERROR, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.

    A SMALL subset of our customers may be experiencing failed / declined transactions, we apologize for any inconvenience this may be causing.

    Sincerely, PayU customer service.

    BRE-B REDEBAN
    Mon 18
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    Fri 22
    Sat 23
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    now
    Incident with Payment REDEBAN QR COLOMBIA
    Started 24 May 2026 09:28:46 (2 days ago), resolved 24 May 2026 21:07:06 (1 day ago)
    Major Incident
    Resolved
    BRE-B REDEBAN

    Dear Customer

    Since 3:30 GMT - 5 we are experiencing problems with REDEBAN QR (BRE-B) in COLOMBIA for the PayU platform. Transactional fall is evident. We are in contact with the network through support channels and working together with our Support Team to obtain a quick solution, we continue monitoring.

    A SMALL subset of our customers may be experiencing erroneous transactions, we apologize for any inconvenience this may be causing.

    Sincerely, PayU customer service

    PayU Latam Costa Rica Payment Processing

    Mon 18
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    now
    NPS VISA
    Mon 18
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    now
    Nequi
    Mon 18
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    now
    NPS Mastercard
    Mon 18
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    now

    PayU Latam El Salvador Payment Processing

    Mon 18
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    now
    NPS VISA
    Mon 18
    Tue 19
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    now

    PayU Latam Guatemala Payment Processing

    Mon 18
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    now
    NPS VISA
    Mon 18
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    now

    PayU Latam Honduras Payment Processing

    Mon 18
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    now
    NPS VISA
    Mon 18
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    Sun 24
    now

    PayU Latam México Payment Processing

    Mon 18
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    Sun 24
    now
    BBVA (Bancomer) Mastercard
    Mon 18
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    Sun 24
    now
    BBVA (Bancomer) Visa
    Mon 18
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    Sun 24
    now
    Banorte Mastercard
    Mon 18
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    Sun 24
    now
    México Payment Processing
    Mon 18
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    Sun 24
    now
    Banorte Visa
    Mon 18
    Tue 19
    Wed 20
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    Sun 24
    now
    SPEI
    Mon 18
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    now
    Amex
    Mon 18
    Tue 19
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    now
    OXXO
    Mon 18
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    Sun 24
    now
    Fiserv Mastercard
    Mon 18
    Tue 19
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    Fri 22
    Sat 23
    Sun 24
    now
    Fiserv Visa
    Mon 18
    Tue 19
    Wed 20
    Thu 21
    Fri 22
    Sat 23
    Sun 24
    now
    BBVA (Bancomer) BANK REFERENCED
    Mon 18
    Tue 19
    Wed 20
    Thu 21
    Fri 22
    Sat 23
    Sun 24
    now

    PayU Latam Perú Payment Processing

    Mon 18
    Tue 19
    Wed 20
    Thu 21
    Fri 22
    Sat 23
    Sun 24
    now
    Niubiz (Visanet) Visa
    Mon 18
    Tue 19
    Wed 20
    Thu 21
    Fri 22
    Sat 23
    Sun 24
    now
    Niubiz (Visanet) Mastercard
    Mon 18
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    Thu 21
    Fri 22
    Sat 23
    Sun 24
    now
    Izipay (Procesos MC) Mastercard
    Mon 18
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    Sat 23
    Sun 24
    now
    Izipay (Procesos MC) Amex
    Mon 18
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    Sun 24
    now
    Izipay (Procesos MC) Visa
    Mon 18
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    now
    Pago Efectivo
    Mon 18
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    Fri 22
    Sat 23
    Sun 24
    now
    YAPE
    Mon 18
    Tue 19
    Wed 20
    Thu 21
    Fri 22
    Sat 23
    Sun 24
    now
    Degradation with Payment YAPE in PERU
    Started 19 May 2026 07:07:30 (7 days ago), resolved 19 May 2026 09:59:12 (6 days ago)
    Major Incident
    Resolved
    YAPE

    Dear Customer

    Since 01:40 GMT - 5 we are having problems with YAPE in PERU for PayU platform, declined transactions increased with response codes like ERROR, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.

    A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.

    Sincerely, PayU customer service.

    PayU Latam Partners

    Mon 18
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    now
    Perú Payment Processing
    Mon 18
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    now
    Argentina Payment Processing
    Mon 18
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    Sun 24
    now

    PayU Latam 3DS

    Mon 18
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    Stay ahead of PayU Latam outages
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