Xendit status is Operational

Wed 29
Thu 30
Fri 31
Sat 1
Sun 2
Mon 3
Tue 4
now

Xendit Remittance Payouts

Wed 29
Thu 30
Fri 31
Sat 1
Sun 2
Mon 3
Tue 4
now
E-Wallets - Dana
Wed 29
Thu 30
Fri 31
Sat 1
Sun 2
Mon 3
Tue 4
now
E-Wallets - LinkAja
Wed 29
Thu 30
Fri 31
Sat 1
Sun 2
Mon 3
Tue 4
now
QR Payments - DANA
Wed 29
Thu 30
Fri 31
Sat 1
Sun 2
Mon 3
Tue 4
now
Virtual Account - BJB
Wed 29
Thu 30
Fri 31
Sat 1
Sun 2
Mon 3
Tue 4
now
Virtual Account - BNC
Wed 29
Thu 30
Fri 31
Sat 1
Sun 2
Mon 3
Tue 4
now
Virtual Account - Mandiri
Wed 29
Thu 30
Fri 31
Sat 1
Sun 2
Mon 3
Tue 4
now
Last updated 1 minute ago from official status page. Learn more

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Active Incidents

No active incidents

Recently Resolved Incidents

Over-The-Counter ECPAY_LOAN Philippines Disruption
Started 5 Aug 2026 04:25:05 (1 hour ago), resolved 5 Aug 2026 05:05:05 (46 minutes ago)
Minor Incident
Resolved
Over-The-Counter Payments - ECPay Loans

Dear Valued Customers,

We have detected issues with Over-The-Counter (OTC) ECPAY_LOAN payments due to disruption on our partner's end.

Impact:

  • The created Over-The-Counter (OTC) ECPAY_LOAN cannot be paid
  • The successful Over-The-Counter (OTC) payment will take longer to process
  • Merchants will still be able to create/update Over-The-Counter (OTC) payment codes

We are investigating and will keep this page updated as we hear news from our partner.

In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:

  • Advise your payers to use other payment channels

Sorry for the inconvenience caused.

Sincerely, Xendit customer service

Over-The-Counter ECPAY_LOAN Philippines Disruption
Started 5 Aug 2026 03:34:07 (2 hours ago), resolved 5 Aug 2026 03:41:06 (2 hours ago)
Minor Incident
Resolved
Over-The-Counter Payments - ECPay Loans

Dear Valued Customers,

We have detected issues with Over-The-Counter (OTC) ECPAY_LOAN payments due to disruption on our partner's end.

Impact:

  • The created Over-The-Counter (OTC) ECPAY_LOAN cannot be paid
  • The successful Over-The-Counter (OTC) payment will take longer to process
  • Merchants will still be able to create/update Over-The-Counter (OTC) payment codes

We are investigating and will keep this page updated as we hear news from our partner.

In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:

  • Advise your payers to use other payment channels

Sorry for the inconvenience caused.

Sincerely, Xendit customer service

Over-The-Counter ECPAY_LOAN Philippines Disruption
Started 5 Aug 2026 02:30:06 (3 hours ago), resolved 5 Aug 2026 02:50:06 (3 hours ago)
Minor Incident
Resolved
Over-The-Counter Payments - ECPay Loans

Dear Valued Customers,

We have detected issues with Over-The-Counter (OTC) ECPAY_LOAN payments due to disruption on our partner's end.

Impact:

  • The created Over-The-Counter (OTC) ECPAY_LOAN cannot be paid
  • The successful Over-The-Counter (OTC) payment will take longer to process
  • Merchants will still be able to create/update Over-The-Counter (OTC) payment codes

We are investigating and will keep this page updated as we hear news from our partner.

In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:

  • Advise your payers to use other payment channels

Sorry for the inconvenience caused.

Sincerely, Xendit customer service

Payouts Disruption in Indonesia
Started 4 Aug 2026 23:50:07 (6 hours ago), resolved 5 Aug 2026 01:40:15 (4 hours ago)
Minor Incident
Resolved
Disbursement - BNI
Disbursement - Other Indonesia banks and E-Wallets
Remittance Payouts

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BNI: 1-9999, above 100000001

VIRTUAL_ACCOUNT BJB Indonesia Disruption
Started 4 Aug 2026 23:37:38 (6 hours ago), resolved 5 Aug 2026 00:41:38 (5 hours ago)
Minor Incident
Resolved
Virtual Account - BJB

Dear Valued Customers,

We have detected issues with VIRTUAL_ACCOUNT BJB creation due to disruption on our partner's end.

Impact:

  • New virtual accounts cannot be created

We are investigating and will keep this page updated as we hear news from our partner.

In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:

  • Advise your payers to use other payment channels

Sorry for the inconvenience caused.

Sincerely, Xendit customer service

EWALLET LINKAJA Indonesia Disruption
Started 4 Aug 2026 16:53:45 (13 hours ago), resolved 4 Aug 2026 16:56:45 (13 hours ago)
Minor Incident
Resolved
E-Wallets - LinkAja

Dear Valued Customers,

We have detected issues with LINKAJA EWALLET payments due to a disruption on our partner's end.

Impact:

  • We are seeing issues with completion of payments on LINKAJA
  • Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion.
  • Market: Indonesia
  • Impact: successful payment rate dropped below normal threshold

We are currently in the process of investigating and will keep this page updated as we learn more and restore these services. In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident:

  • Advise end users to complete payments via an alternative eWallet provider until the resolution of the issue.
  • Reconciliation of the status of transactions which have been initiated after the incident will be required. We will work with our eWallet provider and provide additional information in due course.

Sorry for the inconvenience caused.

Sincerely, Xendit customer service

Over-The-Counter ECPAY_LOAN Philippines Disruption
Started 4 Aug 2026 09:13:05 (21 hours ago), resolved 4 Aug 2026 13:09:04 (17 hours ago)
Minor Incident
Resolved
Over-The-Counter Payments - ECPay Loans

Dear Valued Customers,

We have detected issues with Over-The-Counter (OTC) ECPAY_LOAN payments due to disruption on our partner's end.

Impact:

  • The created Over-The-Counter (OTC) ECPAY_LOAN cannot be paid
  • The successful Over-The-Counter (OTC) payment will take longer to process
  • Merchants will still be able to create/update Over-The-Counter (OTC) payment codes

We are investigating and will keep this page updated as we hear news from our partner.

In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:

  • Advise your payers to use other payment channels

Sorry for the inconvenience caused.

Sincerely, Xendit customer service

Payouts Disruption in Indonesia
Started 4 Aug 2026 10:00:26 (20 hours ago), resolved 4 Aug 2026 10:20:13 (20 hours ago)
Minor Incident
Resolved
Disbursement - BNI
Disbursement - Other Indonesia banks and E-Wallets
Remittance Payouts

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner.

BNI: above 250000001

EWALLET LINKAJA Indonesia Disruption
Started 4 Aug 2026 09:30:46 (20 hours ago), resolved 4 Aug 2026 09:31:46 (20 hours ago)
Minor Incident
Resolved
E-Wallets - LinkAja

Dear Valued Customers,

We have detected issues with LINKAJA EWALLET payments due to a disruption on our partner's end.

Impact:

  • We are seeing issues with completion of payments on LINKAJA
  • Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion.
  • Market: Indonesia
  • Impact: successful payment rate dropped below normal threshold

We are currently in the process of investigating and will keep this page updated as we learn more and restore these services. In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident:

  • Advise end users to complete payments via an alternative eWallet provider until the resolution of the issue.
  • Reconciliation of the status of transactions which have been initiated after the incident will be required. We will work with our eWallet provider and provide additional information in due course.

Sorry for the inconvenience caused.

Sincerely, Xendit customer service

QR_CODE DANA Indonesia Disruption
Started 4 Aug 2026 08:58:52 (21 hours ago), resolved 4 Aug 2026 09:12:53 (21 hours ago)
Minor Incident
Resolved
QR Payments - DANA

Dear Valued Customers,

We have detected issues with DANA QR_CODE payments due to a disruption on our partner's end.

Impact:

  • Intermittent timeouts on QR_CODE for creation of charge requests
  • Merchants will be able to initiate transactions, but will receive a CHANNEL_UNAVAILABLE error with a HTTP 503 response on a percent of requests.
  • Market: Indonesia
  • Over 0.115% of requests in the last 15 minutes have been affected

We are currently in the process of investigating and will keep this page updated as we learn more and restore these services. In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident:

  • Retry transactions for which a 503 error is received.
  • Reconciliation of the status of transactions after the incident will not be required.

Sorry for the inconvenience caused.

Sincerely, Xendit customer service

EWALLET DANA Indonesia Disruption
Started 4 Aug 2026 08:57:19 (21 hours ago), resolved 4 Aug 2026 09:09:20 (21 hours ago)
Minor Incident
Resolved
E-Wallets - Dana

Dear Valued Customers,

We have detected issues with DANA EWALLET payments due to a disruption on our partner's end.

Impact:

  • Intermittent timeouts on EWALLET for creation of charge requests
  • Merchants will be able to initiate transactions, but will receive a CHANNEL_UNAVAILABLE error with a HTTP 503 response on a percent of requests.
  • Over 10.90% of requests in the last 10 minutes have been affected
  • First triggered at: 2026-08-04 15:55:15+07:00

We are currently in the process of investigating and will keep this page updated as we learn more and restore these services. In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident:

  • Retry transactions for which a 503 error is received.
  • Reconciliation of the status of transactions after the incident will not be required.

Sorry for the inconvenience caused.

Sincerely, Xendit customer service

Over-The-Counter ECPAY_LOAN Philippines Disruption
Started 4 Aug 2026 06:44:05 (23 hours ago), resolved 4 Aug 2026 08:14:04 (22 hours ago)
Minor Incident
Resolved
Over-The-Counter Payments - ECPay Loans

Dear Valued Customers,

We have detected issues with Over-The-Counter (OTC) ECPAY_LOAN payments due to disruption on our partner's end.

Impact:

  • The created Over-The-Counter (OTC) ECPAY_LOAN cannot be paid
  • The successful Over-The-Counter (OTC) payment will take longer to process
  • Merchants will still be able to create/update Over-The-Counter (OTC) payment codes

We are investigating and will keep this page updated as we hear news from our partner.

In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:

  • Advise your payers to use other payment channels

Sorry for the inconvenience caused.

Sincerely, Xendit customer service

Over-The-Counter ECPAY_LOAN Philippines Disruption
Started 4 Aug 2026 05:16:05 (1 day ago), resolved 4 Aug 2026 05:37:05 (1 day ago)
Minor Incident
Resolved
Over-The-Counter Payments - ECPay Loans

Dear Valued Customers,

We have detected issues with Over-The-Counter (OTC) ECPAY_LOAN payments due to disruption on our partner's end.

Impact:

  • The created Over-The-Counter (OTC) ECPAY_LOAN cannot be paid
  • The successful Over-The-Counter (OTC) payment will take longer to process
  • Merchants will still be able to create/update Over-The-Counter (OTC) payment codes

We are investigating and will keep this page updated as we hear news from our partner.

In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:

  • Advise your payers to use other payment channels

Sorry for the inconvenience caused.

Sincerely, Xendit customer service

Over-The-Counter ECPAY_LOAN Philippines Disruption
Started 4 Aug 2026 04:23:04 (1 day ago), resolved 4 Aug 2026 04:46:05 (1 day ago)
Minor Incident
Resolved
Over-The-Counter Payments - ECPay Loans

Dear Valued Customers,

We have detected issues with Over-The-Counter (OTC) ECPAY_LOAN payments due to disruption on our partner's end.

Impact:

  • The created Over-The-Counter (OTC) ECPAY_LOAN cannot be paid
  • The successful Over-The-Counter (OTC) payment will take longer to process
  • Merchants will still be able to create/update Over-The-Counter (OTC) payment codes

We are investigating and will keep this page updated as we hear news from our partner.

In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:

  • Advise your payers to use other payment channels

Sorry for the inconvenience caused.

Sincerely, Xendit customer service

Over-The-Counter ECPAY_LOAN Philippines Disruption
Started 4 Aug 2026 02:32:04 (1 day ago), resolved 4 Aug 2026 03:14:04 (1 day ago)
Minor Incident
Resolved
Over-The-Counter Payments - ECPay Loans

Dear Valued Customers,

We have detected issues with Over-The-Counter (OTC) ECPAY_LOAN payments due to disruption on our partner's end.

Impact:

  • The created Over-The-Counter (OTC) ECPAY_LOAN cannot be paid
  • The successful Over-The-Counter (OTC) payment will take longer to process
  • Merchants will still be able to create/update Over-The-Counter (OTC) payment codes

We are investigating and will keep this page updated as we hear news from our partner.

In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:

  • Advise your payers to use other payment channels

Sorry for the inconvenience caused.

Sincerely, Xendit customer service

VIRTUAL_ACCOUNT BJB Indonesia Disruption
Started 3 Aug 2026 23:38:37 (1 day ago), resolved 4 Aug 2026 00:38:37 (1 day ago)
Minor Incident
Resolved
Virtual Account - BJB

Dear Valued Customers,

We have detected issues with VIRTUAL_ACCOUNT BJB creation due to disruption on our partner's end.

Impact:

  • New virtual accounts cannot be created

We are investigating and will keep this page updated as we hear news from our partner.

In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:

  • Advise your payers to use other payment channels

Sorry for the inconvenience caused.

Sincerely, Xendit customer service

Payouts Disruption in Indonesia
Started 3 Aug 2026 23:20:14 (1 day ago), resolved 4 Aug 2026 00:00:19 (1 day ago)
Minor Incident
Resolved
Disbursement - BNI
Disbursement - Other Indonesia banks and E-Wallets
Remittance Payouts

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BNI: 1-9999, above 100000001

Payouts Disruption in Philippines
Started 3 Aug 2026 17:50:14 (2 days ago), resolved 3 Aug 2026 18:00:14 (1 day ago)
Minor Incident
Resolved
Disbursement - GCASH
Disbursement - Other Philippines banks and E-Wallets
Remittance Payouts

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

PH_GCASH: 1-50000

Payouts Disruption in Indonesia
Started 3 Aug 2026 16:00:14 (2 days ago), resolved 3 Aug 2026 16:20:13 (2 days ago)
Minor Incident
Resolved
Disbursement - Other Indonesia banks and E-Wallets
Remittance Payouts

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.

CIMB: 1-250000000

Over-The-Counter ECPAY_LOAN Philippines Disruption
Started 3 Aug 2026 09:58:04 (2 days ago), resolved 3 Aug 2026 11:05:05 (2 days ago)
Minor Incident
Resolved
Over-The-Counter Payments - ECPay Loans

Dear Valued Customers,

We have detected issues with Over-The-Counter (OTC) ECPAY_LOAN payments due to disruption on our partner's end.

Impact:

  • The created Over-The-Counter (OTC) ECPAY_LOAN cannot be paid
  • The successful Over-The-Counter (OTC) payment will take longer to process
  • Merchants will still be able to create/update Over-The-Counter (OTC) payment codes

We are investigating and will keep this page updated as we hear news from our partner.

In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:

  • Advise your payers to use other payment channels

Sorry for the inconvenience caused.

Sincerely, Xendit customer service

QR_CODE DANA Indonesia Disruption
Started 3 Aug 2026 10:05:52 (2 days ago), resolved 3 Aug 2026 10:19:53 (2 days ago)
Minor Incident
Resolved
QR Payments - DANA

Dear Valued Customers,

We have detected issues with DANA QR_CODE payments due to a disruption on our partner's end.

Impact:

  • Intermittent timeouts on QR_CODE for creation of charge requests
  • Merchants will be able to initiate transactions, but will receive a CHANNEL_UNAVAILABLE error with a HTTP 503 response on a percent of requests.
  • Market: Indonesia
  • Over 0.102% of requests in the last 15 minutes have been affected

We are currently in the process of investigating and will keep this page updated as we learn more and restore these services. In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident:

  • Retry transactions for which a 503 error is received.
  • Reconciliation of the status of transactions after the incident will not be required.

Sorry for the inconvenience caused.

Sincerely, Xendit customer service

EWALLET DANA Indonesia Disruption
Started 3 Aug 2026 10:04:19 (2 days ago), resolved 3 Aug 2026 10:15:19 (2 days ago)
Minor Incident
Resolved
E-Wallets - Dana

Dear Valued Customers,

We have detected issues with DANA EWALLET payments due to a disruption on our partner's end.

Impact:

  • Intermittent timeouts on EWALLET for creation of charge requests
  • Merchants will be able to initiate transactions, but will receive a CHANNEL_UNAVAILABLE error with a HTTP 503 response on a percent of requests.
  • Over 10.00% of requests in the last 10 minutes have been affected
  • First triggered at: 2026-08-03 17:02:15+07:00

We are currently in the process of investigating and will keep this page updated as we learn more and restore these services. In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident:

  • Retry transactions for which a 503 error is received.
  • Reconciliation of the status of transactions after the incident will not be required.

Sorry for the inconvenience caused.

Sincerely, Xendit customer service

Payouts Disruption in Indonesia
Started 3 Aug 2026 09:10:14 (2 days ago), resolved 3 Aug 2026 09:20:15 (2 days ago)
Minor Incident
Resolved
Disbursement - BNI
Disbursement - Other Indonesia banks and E-Wallets
Remittance Payouts

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner.

BNI: above 250000001

Payouts Disruption in Indonesia
Started 3 Aug 2026 07:40:16 (2 days ago), resolved 3 Aug 2026 08:40:22 (2 days ago)
Minor Incident
Resolved
Disbursement - Permata
Disbursement - Other Indonesia banks and E-Wallets
Remittance Payouts

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

PERMATA: 1-4999, above 250000001

Over-The-Counter ECPAY_LOAN Philippines Disruption
Started 3 Aug 2026 06:33:05 (2 days ago), resolved 3 Aug 2026 08:33:05 (2 days ago)
Minor Incident
Resolved
Over-The-Counter Payments - ECPay Loans

Dear Valued Customers,

We have detected issues with Over-The-Counter (OTC) ECPAY_LOAN payments due to disruption on our partner's end.

Impact:

  • The created Over-The-Counter (OTC) ECPAY_LOAN cannot be paid
  • The successful Over-The-Counter (OTC) payment will take longer to process
  • Merchants will still be able to create/update Over-The-Counter (OTC) payment codes

We are investigating and will keep this page updated as we hear news from our partner.

In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:

  • Advise your payers to use other payment channels

Sorry for the inconvenience caused.

Sincerely, Xendit customer service

VIRTUAL_ACCOUNT BNC Indonesia Disruption
Started 2 Aug 2026 10:44:55 (3 days ago), resolved 3 Aug 2026 07:39:55 (2 days ago)
Minor Incident
Resolved
Virtual Account - BNC

Dear Valued Customers,

We have detected issues with VIRTUAL_ACCOUNT BNC payment due to disruption on our partner's end.

Impact:

  • The created virtual accounts cannot be paid
  • The successful virtual accounts payment will take longer to process

We are investigating and will keep this page updated as we hear news from our partner.

In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:

  • Advise your payers to use other payment channels

Sorry for the inconvenience caused.

Sincerely, Xendit customer service

Over-The-Counter ECPAY_LOAN Philippines Disruption
Started 3 Aug 2026 05:25:04 (2 days ago), resolved 3 Aug 2026 05:53:04 (2 days ago)
Minor Incident
Resolved
Over-The-Counter Payments - ECPay Loans

Dear Valued Customers,

We have detected issues with Over-The-Counter (OTC) ECPAY_LOAN payments due to disruption on our partner's end.

Impact:

  • The created Over-The-Counter (OTC) ECPAY_LOAN cannot be paid
  • The successful Over-The-Counter (OTC) payment will take longer to process
  • Merchants will still be able to create/update Over-The-Counter (OTC) payment codes

We are investigating and will keep this page updated as we hear news from our partner.

In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:

  • Advise your payers to use other payment channels

Sorry for the inconvenience caused.

Sincerely, Xendit customer service

Over-The-Counter ECPAY_LOAN Philippines Disruption
Started 3 Aug 2026 04:15:04 (2 days ago), resolved 3 Aug 2026 04:54:05 (2 days ago)
Minor Incident
Resolved
Over-The-Counter Payments - ECPay Loans

Dear Valued Customers,

We have detected issues with Over-The-Counter (OTC) ECPAY_LOAN payments due to disruption on our partner's end.

Impact:

  • The created Over-The-Counter (OTC) ECPAY_LOAN cannot be paid
  • The successful Over-The-Counter (OTC) payment will take longer to process
  • Merchants will still be able to create/update Over-The-Counter (OTC) payment codes

We are investigating and will keep this page updated as we hear news from our partner.

In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:

  • Advise your payers to use other payment channels

Sorry for the inconvenience caused.

Sincerely, Xendit customer service

Over-The-Counter ECPAY_LOAN Philippines Disruption
Started 3 Aug 2026 03:22:05 (2 days ago), resolved 3 Aug 2026 03:38:05 (2 days ago)
Minor Incident
Resolved
Over-The-Counter Payments - ECPay Loans

Dear Valued Customers,

We have detected issues with Over-The-Counter (OTC) ECPAY_LOAN payments due to disruption on our partner's end.

Impact:

  • The created Over-The-Counter (OTC) ECPAY_LOAN cannot be paid
  • The successful Over-The-Counter (OTC) payment will take longer to process
  • Merchants will still be able to create/update Over-The-Counter (OTC) payment codes

We are investigating and will keep this page updated as we hear news from our partner.

In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:

  • Advise your payers to use other payment channels

Sorry for the inconvenience caused.

Sincerely, Xendit customer service

Over-The-Counter ECPAY_LOAN Philippines Disruption
Started 3 Aug 2026 02:02:05 (2 days ago), resolved 3 Aug 2026 02:12:05 (2 days ago)
Minor Incident
Resolved
Over-The-Counter Payments - ECPay Loans

Dear Valued Customers,

We have detected issues with Over-The-Counter (OTC) ECPAY_LOAN payments due to disruption on our partner's end.

Impact:

  • The created Over-The-Counter (OTC) ECPAY_LOAN cannot be paid
  • The successful Over-The-Counter (OTC) payment will take longer to process
  • Merchants will still be able to create/update Over-The-Counter (OTC) payment codes

We are investigating and will keep this page updated as we hear news from our partner.

In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:

  • Advise your payers to use other payment channels

Sorry for the inconvenience caused.

Sincerely, Xendit customer service

Payouts Disruption in Indonesia
Started 3 Aug 2026 01:00:17 (2 days ago), resolved 3 Aug 2026 02:10:14 (2 days ago)
Minor Incident
Resolved
Disbursement - BNI
Disbursement - Other Indonesia banks and E-Wallets
Remittance Payouts

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BNI: 1-9999, above 100000001

Payouts Disruption in Indonesia
Started 2 Aug 2026 22:20:13 (2 days ago), resolved 3 Aug 2026 00:00:15 (2 days ago)
Minor Incident
Resolved
Disbursement - BNI
Disbursement - Other Indonesia banks and E-Wallets
Remittance Payouts

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BNI: 1-9999, above 100000001

Payouts Disruption in Philippines
Started 2 Aug 2026 21:10:15 (2 days ago), resolved 2 Aug 2026 21:30:15 (2 days ago)
Minor Incident
Resolved
Disbursement - Other Philippines banks and E-Wallets
Remittance Payouts

Dear valued customers,

We are currently seeing delays in processing Remittance to the following PHP destinations due to system issues with our partner.

PH_GCASH: 1-50000

QR_CODE DANA Indonesia Disruption
Started 2 Aug 2026 21:20:10 (2 days ago), resolved 2 Aug 2026 21:21:10 (2 days ago)
Minor Incident
Resolved
QR Payments - DANA

Dear Valued Customers,

We have detected issues with DANA QR_CODE payments due to a disruption on our partner's end.

Impact:

  • We are seeing issues with completion of payments on DANA
  • Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion.
  • Market: Indonesia
  • Impact: successful payment rate dropped below normal threshold

We are currently in the process of investigating and will keep this page updated as we learn more and restore these services. In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident:

  • Advise end users to complete payments via an alternative eWallet provider until the resolution of the issue.
  • Reconciliation of the status of transactions which have been initiated after the incident will be required. We will work with our eWallet provider and provide additional information in due course.

Sorry for the inconvenience caused.

Sincerely, Xendit customer service

Payouts Disruption in Philippines
Started 2 Aug 2026 20:40:13 (2 days ago), resolved 2 Aug 2026 21:00:22 (2 days ago)
Minor Incident
Resolved
Disbursement - GCASH
Disbursement - Other Philippines banks and E-Wallets
Remittance Payouts

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

PH_GCASH: 1-50000

EWALLET LINKAJA Indonesia Disruption
Started 2 Aug 2026 16:00:45 (3 days ago), resolved 2 Aug 2026 16:01:46 (3 days ago)
Minor Incident
Resolved
E-Wallets - LinkAja

Dear Valued Customers,

We have detected issues with LINKAJA EWALLET payments due to a disruption on our partner's end.

Impact:

  • We are seeing issues with completion of payments on LINKAJA
  • Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion.
  • Market: Indonesia
  • Impact: successful payment rate dropped below normal threshold

We are currently in the process of investigating and will keep this page updated as we learn more and restore these services. In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident:

  • Advise end users to complete payments via an alternative eWallet provider until the resolution of the issue.
  • Reconciliation of the status of transactions which have been initiated after the incident will be required. We will work with our eWallet provider and provide additional information in due course.

Sorry for the inconvenience caused.

Sincerely, Xendit customer service

VIRTUAL_ACCOUNT BJB Indonesia Disruption
Started 2 Aug 2026 14:44:38 (3 days ago), resolved 2 Aug 2026 15:46:37 (3 days ago)
Minor Incident
Resolved
Virtual Account - BJB

Dear Valued Customers,

We have detected issues with VIRTUAL_ACCOUNT BJB creation due to disruption on our partner's end.

Impact:

  • New virtual accounts cannot be created

We are investigating and will keep this page updated as we hear news from our partner.

In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:

  • Advise your payers to use other payment channels

Sorry for the inconvenience caused.

Sincerely, Xendit customer service

Over-The-Counter ECPAY_LOAN Philippines Disruption
Started 2 Aug 2026 10:37:06 (3 days ago), resolved 2 Aug 2026 11:11:09 (3 days ago)
Minor Incident
Resolved
Over-The-Counter Payments - ECPay Loans

Dear Valued Customers,

We have detected issues with Over-The-Counter (OTC) ECPAY_LOAN payments due to disruption on our partner's end.

Impact:

  • The created Over-The-Counter (OTC) ECPAY_LOAN cannot be paid
  • The successful Over-The-Counter (OTC) payment will take longer to process
  • Merchants will still be able to create/update Over-The-Counter (OTC) payment codes

We are investigating and will keep this page updated as we hear news from our partner.

In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:

  • Advise your payers to use other payment channels

Sorry for the inconvenience caused.

Sincerely, Xendit customer service

Over-The-Counter ECPAY_LOAN Philippines Disruption
Started 2 Aug 2026 09:14:04 (3 days ago), resolved 2 Aug 2026 10:07:05 (3 days ago)
Minor Incident
Resolved
Over-The-Counter Payments - ECPay Loans

Dear Valued Customers,

We have detected issues with Over-The-Counter (OTC) ECPAY_LOAN payments due to disruption on our partner's end.

Impact:

  • The created Over-The-Counter (OTC) ECPAY_LOAN cannot be paid
  • The successful Over-The-Counter (OTC) payment will take longer to process
  • Merchants will still be able to create/update Over-The-Counter (OTC) payment codes

We are investigating and will keep this page updated as we hear news from our partner.

In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:

  • Advise your payers to use other payment channels

Sorry for the inconvenience caused.

Sincerely, Xendit customer service

VIRTUAL_ACCOUNT BNC Indonesia Disruption
Started 2 Aug 2026 05:44:55 (3 days ago), resolved 2 Aug 2026 09:44:56 (3 days ago)
Minor Incident
Resolved
Virtual Account - BNC

Dear Valued Customers,

We have detected issues with VIRTUAL_ACCOUNT BNC payment due to disruption on our partner's end.

Impact:

  • The created virtual accounts cannot be paid
  • The successful virtual accounts payment will take longer to process

We are investigating and will keep this page updated as we hear news from our partner.

In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:

  • Advise your payers to use other payment channels

Sorry for the inconvenience caused.

Sincerely, Xendit customer service

Over-The-Counter ECPAY_LOAN Philippines Disruption
Started 2 Aug 2026 08:11:05 (3 days ago), resolved 2 Aug 2026 08:44:05 (3 days ago)
Minor Incident
Resolved
Over-The-Counter Payments - ECPay Loans

Dear Valued Customers,

We have detected issues with Over-The-Counter (OTC) ECPAY_LOAN payments due to disruption on our partner's end.

Impact:

  • The created Over-The-Counter (OTC) ECPAY_LOAN cannot be paid
  • The successful Over-The-Counter (OTC) payment will take longer to process
  • Merchants will still be able to create/update Over-The-Counter (OTC) payment codes

We are investigating and will keep this page updated as we hear news from our partner.

In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:

  • Advise your payers to use other payment channels

Sorry for the inconvenience caused.

Sincerely, Xendit customer service

Over-The-Counter ECPAY_LOAN Philippines Disruption
Started 2 Aug 2026 04:01:04 (3 days ago), resolved 2 Aug 2026 05:18:05 (3 days ago)
Minor Incident
Resolved
Over-The-Counter Payments - ECPay Loans

Dear Valued Customers,

We have detected issues with Over-The-Counter (OTC) ECPAY_LOAN payments due to disruption on our partner's end.

Impact:

  • The created Over-The-Counter (OTC) ECPAY_LOAN cannot be paid
  • The successful Over-The-Counter (OTC) payment will take longer to process
  • Merchants will still be able to create/update Over-The-Counter (OTC) payment codes

We are investigating and will keep this page updated as we hear news from our partner.

In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:

  • Advise your payers to use other payment channels

Sorry for the inconvenience caused.

Sincerely, Xendit customer service

VIRTUAL_ACCOUNT MANDIRI Indonesia Disruption
Started 2 Aug 2026 03:01:45 (3 days ago), resolved 2 Aug 2026 03:02:45 (3 days ago)
Minor Incident
Resolved
Virtual Account - Mandiri

Dear Valued Customers,

We have detected issues with VIRTUAL_ACCOUNT MANDIRI payment due to disruption on our partner's end.

Impact:

  • The created virtual accounts cannot be paid
  • The successful virtual accounts payment will take longer to process

We are investigating and will keep this page updated as we hear news from our partner.

In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:

  • Advise your payers to use other payment channels

Sorry for the inconvenience caused.

Sincerely, Xendit customer service

Over-The-Counter ECPAY_LOAN Philippines Disruption
Started 2 Aug 2026 02:11:07 (3 days ago), resolved 2 Aug 2026 02:19:06 (3 days ago)
Minor Incident
Resolved
Over-The-Counter Payments - ECPay Loans

Dear Valued Customers,

We have detected issues with Over-The-Counter (OTC) ECPAY_LOAN payments due to disruption on our partner's end.

Impact:

  • The created Over-The-Counter (OTC) ECPAY_LOAN cannot be paid
  • The successful Over-The-Counter (OTC) payment will take longer to process
  • Merchants will still be able to create/update Over-The-Counter (OTC) payment codes

We are investigating and will keep this page updated as we hear news from our partner.

In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:

  • Advise your payers to use other payment channels

Sorry for the inconvenience caused.

Sincerely, Xendit customer service

Payouts Disruption in Indonesia
Started 1 Aug 2026 22:20:12 (3 days ago), resolved 2 Aug 2026 00:20:16 (3 days ago)
Minor Incident
Resolved
Disbursement - BNI
Disbursement - Other Indonesia banks and E-Wallets
Remittance Payouts

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BNI: 1-9999, above 100000001

VIRTUAL_ACCOUNT BJB Indonesia Disruption
Started 1 Aug 2026 14:46:37 (4 days ago), resolved 1 Aug 2026 15:48:38 (4 days ago)
Minor Incident
Resolved
Virtual Account - BJB

Dear Valued Customers,

We have detected issues with VIRTUAL_ACCOUNT BJB creation due to disruption on our partner's end.

Impact:

  • New virtual accounts cannot be created

We are investigating and will keep this page updated as we hear news from our partner.

In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:

  • Advise your payers to use other payment channels

Sorry for the inconvenience caused.

Sincerely, Xendit customer service

Over-The-Counter ECPAY_SCHOOL Philippines Disruption
Started 1 Aug 2026 01:48:00 (4 days ago), resolved 1 Aug 2026 09:10:53 (4 days ago)
Minor Incident
Resolved
Over-The-Counter Payments - ECPay School

The issue has been identified and a fix is being implemented.

Over-The-Counter ECPAY_LOAN Philippines Disruption
Started 1 Aug 2026 01:48:00 (4 days ago), resolved 1 Aug 2026 09:10:52 (4 days ago)
Minor Incident
Resolved
Over-The-Counter Payments - ECPay Loans

The issue has been identified and a fix is being implemented.

Payouts Disruption in Indonesia
Started 1 Aug 2026 08:30:17 (4 days ago), resolved 1 Aug 2026 08:50:14 (4 days ago)
Minor Incident
Resolved
Disbursement - BNI
Disbursement - Other Indonesia banks and E-Wallets
Remittance Payouts

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BNI: 1-9999, above 100000001

Payouts Disruption in Indonesia
Started 1 Aug 2026 02:20:13 (4 days ago), resolved 1 Aug 2026 04:00:35 (4 days ago)
Minor Incident
Resolved
Disbursement - BNI
Disbursement - Other Indonesia banks and E-Wallets
Remittance Payouts

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BNI: 1-9999, above 100000001

EWALLET GCASH Philippines Disruption
Started 1 Aug 2026 02:37:20 (4 days ago), resolved 1 Aug 2026 02:48:21 (4 days ago)
Minor Incident
Resolved
E-Wallets - GCash

Dear Valued Customers,

We have detected issues with GCASH EWALLET payments due to a disruption on our partner's end.

Impact:

  • Intermittent timeouts on EWALLET for creation of charge requests
  • Merchants will be able to initiate transactions, but will receive a CHANNEL_UNAVAILABLE error with a HTTP 503 response on a percent of requests.
  • Over 5.00% of requests in the last 10 minutes have been affected
  • First triggered at: 2026-08-01 10:34:16+08:00

We are currently in the process of investigating and will keep this page updated as we learn more and restore these services. In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident:

  • Retry transactions for which a 503 error is received.
  • Reconciliation of the status of transactions after the incident will not be required.

Sorry for the inconvenience caused.

Sincerely, Xendit customer service

VIRTUAL_ACCOUNT WOORI Vietnam Disruption
Started 1 Aug 2026 02:09:21 (4 days ago), resolved 1 Aug 2026 02:31:20 (4 days ago)
Minor Incident
Resolved
Virtual Account - Woori

Dear Valued Customers,

We have detected issues with VIRTUAL_ACCOUNT WOORI creation due to disruption on our partner's end.

Impact:

  • New virtual accounts cannot be created

We are investigating and will keep this page updated as we hear news from our partner.

In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:

  • Advise your payers to use other payment channels

Sorry for the inconvenience caused.

Sincerely, Xendit customer service

Payouts Disruption in Indonesia
Started 31 Jul 2026 15:30:16 (5 days ago), resolved 1 Aug 2026 01:40:13 (4 days ago)
Minor Incident
Resolved
Disbursement - Other Indonesia banks and E-Wallets
Remittance Payouts

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BNI: 1-9999, above 100000001

Payouts Disruption in Philippines
Started 31 Jul 2026 18:40:14 (4 days ago), resolved 31 Jul 2026 19:00:17 (4 days ago)
Minor Incident
Resolved
Disbursement - Other Philippines banks and E-Wallets

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements, Remittance to the following PHP destinations due to system issues with our partner.

PH_BPI: 1-50000 PH_GCASH: 1-50000 PH_PAYMAYA: 1-50000 PH_UBP: All amount Other banks and Ewallets: 1-50000

Payouts Disruption in Philippines
Started 31 Jul 2026 18:00:16 (4 days ago), resolved 31 Jul 2026 18:10:14 (4 days ago)
Minor Incident
Resolved
Disbursement - GCASH
Disbursement - Other Philippines banks and E-Wallets

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

PH_GCASH: 1-50000

Payouts Disruption in Philippines
Started 31 Jul 2026 16:20:13 (5 days ago), resolved 31 Jul 2026 16:30:15 (5 days ago)
Minor Incident
Resolved
Disbursement - Other Philippines banks and E-Wallets

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

PH_SEC: above 50001

Payouts Disruption in Indonesia
Started 31 Jul 2026 12:20:16 (5 days ago), resolved 31 Jul 2026 15:00:13 (5 days ago)
Minor Incident
Resolved
Disbursement - BCA
Disbursement - Other Indonesia banks and E-Wallets
Remittance Payouts

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BCA: 1-4999

Over-The-Counter ECPAY_LOAN Philippines Disruption
Started 31 Jul 2026 10:56:05 (5 days ago), resolved 31 Jul 2026 11:27:05 (5 days ago)
Minor Incident
Resolved
Over-The-Counter Payments - ECPay Loans

Dear Valued Customers,

We have detected issues with Over-The-Counter (OTC) ECPAY_LOAN payments due to disruption on our partner's end.

Impact:

  • The created Over-The-Counter (OTC) ECPAY_LOAN cannot be paid
  • The successful Over-The-Counter (OTC) payment will take longer to process
  • Merchants will still be able to create/update Over-The-Counter (OTC) payment codes

We are investigating and will keep this page updated as we hear news from our partner.

In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:

  • Advise your payers to use other payment channels

Sorry for the inconvenience caused.

Sincerely, Xendit customer service

Over-The-Counter ECPAY_LOAN Philippines Disruption
Started 31 Jul 2026 09:59:04 (5 days ago), resolved 31 Jul 2026 10:26:05 (5 days ago)
Minor Incident
Resolved
Over-The-Counter Payments - ECPay Loans

Dear Valued Customers,

We have detected issues with Over-The-Counter (OTC) ECPAY_LOAN payments due to disruption on our partner's end.

Impact:

  • The created Over-The-Counter (OTC) ECPAY_LOAN cannot be paid
  • The successful Over-The-Counter (OTC) payment will take longer to process
  • Merchants will still be able to create/update Over-The-Counter (OTC) payment codes

We are investigating and will keep this page updated as we hear news from our partner.

In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:

  • Advise your payers to use other payment channels

Sorry for the inconvenience caused.

Sincerely, Xendit customer service

Over-The-Counter ECPAY_LOAN Philippines Disruption
Started 31 Jul 2026 08:42:08 (5 days ago), resolved 31 Jul 2026 09:26:04 (5 days ago)
Minor Incident
Resolved
Over-The-Counter Payments - ECPay Loans

Dear Valued Customers,

We have detected issues with Over-The-Counter (OTC) ECPAY_LOAN payments due to disruption on our partner's end.

Impact:

  • The created Over-The-Counter (OTC) ECPAY_LOAN cannot be paid
  • The successful Over-The-Counter (OTC) payment will take longer to process
  • Merchants will still be able to create/update Over-The-Counter (OTC) payment codes

We are investigating and will keep this page updated as we hear news from our partner.

In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:

  • Advise your payers to use other payment channels

Sorry for the inconvenience caused.

Sincerely, Xendit customer service

Payouts Disruption in Philippines
Started 31 Jul 2026 08:20:14 (5 days ago), resolved 31 Jul 2026 09:10:14 (5 days ago)
Minor Incident
Resolved
Disbursement - Other Philippines banks and E-Wallets
Remittance Payouts

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

PH_RCBC: 1-50000

Over-The-Counter ECPAY_LOAN Philippines Disruption
Started 31 Jul 2026 07:10:05 (5 days ago), resolved 31 Jul 2026 07:22:05 (5 days ago)
Minor Incident
Resolved
Over-The-Counter Payments - ECPay Loans

Dear Valued Customers,

We have detected issues with Over-The-Counter (OTC) ECPAY_LOAN payments due to disruption on our partner's end.

Impact:

  • The created Over-The-Counter (OTC) ECPAY_LOAN cannot be paid
  • The successful Over-The-Counter (OTC) payment will take longer to process
  • Merchants will still be able to create/update Over-The-Counter (OTC) payment codes

We are investigating and will keep this page updated as we hear news from our partner.

In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:

  • Advise your payers to use other payment channels

Sorry for the inconvenience caused.

Sincerely, Xendit customer service

Payouts Disruption in Indonesia
Started 31 Jul 2026 00:10:13 (5 days ago), resolved 31 Jul 2026 02:40:13 (5 days ago)
Minor Incident
Resolved
Disbursement - BNI
Disbursement - Other Indonesia banks and E-Wallets
Remittance Payouts

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BNI: 1-9999, above 100000001

Over-The-Counter ECPAY_LOAN Philippines Disruption
Started 31 Jul 2026 02:02:04 (5 days ago), resolved 31 Jul 2026 02:30:04 (5 days ago)
Minor Incident
Resolved
Over-The-Counter Payments - ECPay Loans

Dear Valued Customers,

We have detected issues with Over-The-Counter (OTC) ECPAY_LOAN payments due to disruption on our partner's end.

Impact:

  • The created Over-The-Counter (OTC) ECPAY_LOAN cannot be paid
  • The successful Over-The-Counter (OTC) payment will take longer to process
  • Merchants will still be able to create/update Over-The-Counter (OTC) payment codes

We are investigating and will keep this page updated as we hear news from our partner.

In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:

  • Advise your payers to use other payment channels

Sorry for the inconvenience caused.

Sincerely, Xendit customer service

QR_CODE DANA Indonesia Disruption
Started 30 Jul 2026 21:35:12 (5 days ago), resolved 30 Jul 2026 21:36:10 (5 days ago)
Minor Incident
Resolved
QR Payments - DANA

Dear Valued Customers,

We have detected issues with DANA QR_CODE payments due to a disruption on our partner's end.

Impact:

  • We are seeing issues with completion of payments on DANA
  • Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion.
  • Market: Indonesia
  • Impact: successful payment rate dropped below normal threshold

We are currently in the process of investigating and will keep this page updated as we learn more and restore these services. In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident:

  • Advise end users to complete payments via an alternative eWallet provider until the resolution of the issue.
  • Reconciliation of the status of transactions which have been initiated after the incident will be required. We will work with our eWallet provider and provide additional information in due course.

Sorry for the inconvenience caused.

Sincerely, Xendit customer service

VIRTUAL_ACCOUNT VIETCAPITAL Vietnam Disruption
Started 30 Jul 2026 15:08:55 (6 days ago), resolved 30 Jul 2026 15:48:55 (6 days ago)
Minor Incident
Resolved
Virtual Account - Vietcapital

Dear Valued Customers,

We have detected issues with VIRTUAL_ACCOUNT VIETCAPITAL creation due to disruption on our partner's end.

Impact:

  • New virtual accounts cannot be created

We are investigating and will keep this page updated as we hear news from our partner.

In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:

  • Advise your payers to use other payment channels

Sorry for the inconvenience caused.

Sincerely, Xendit customer service

Over-The-Counter ECPAY_LOAN Philippines Disruption
Started 30 Jul 2026 10:42:05 (6 days ago), resolved 30 Jul 2026 11:08:06 (6 days ago)
Minor Incident
Resolved
Over-The-Counter Payments - ECPay Loans

Dear Valued Customers,

We have detected issues with Over-The-Counter (OTC) ECPAY_LOAN payments due to disruption on our partner's end.

Impact:

  • The created Over-The-Counter (OTC) ECPAY_LOAN cannot be paid
  • The successful Over-The-Counter (OTC) payment will take longer to process
  • Merchants will still be able to create/update Over-The-Counter (OTC) payment codes

We are investigating and will keep this page updated as we hear news from our partner.

In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:

  • Advise your payers to use other payment channels

Sorry for the inconvenience caused.

Sincerely, Xendit customer service

Over-The-Counter ECPAY_LOAN Philippines Disruption
Started 30 Jul 2026 09:38:05 (6 days ago), resolved 30 Jul 2026 10:08:05 (6 days ago)
Minor Incident
Resolved
Over-The-Counter Payments - ECPay Loans

Dear Valued Customers,

We have detected issues with Over-The-Counter (OTC) ECPAY_LOAN payments due to disruption on our partner's end.

Impact:

  • The created Over-The-Counter (OTC) ECPAY_LOAN cannot be paid
  • The successful Over-The-Counter (OTC) payment will take longer to process
  • Merchants will still be able to create/update Over-The-Counter (OTC) payment codes

We are investigating and will keep this page updated as we hear news from our partner.

In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:

  • Advise your payers to use other payment channels

Sorry for the inconvenience caused.

Sincerely, Xendit customer service

EWALLET PAYMAYA Philippines Disruption
Started 30 Jul 2026 09:28:56 (6 days ago), resolved 30 Jul 2026 09:33:53 (6 days ago)
Minor Incident
Resolved
E-Wallets - Paymaya

Dear Valued Customers,

We have detected issues with PAYMAYA EWALLET payments due to a disruption on our partner's end.

Impact:

  • We are seeing issues with completion of payments on PAYMAYA
  • Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion.
  • Market: Philippines
  • Impact: successful payment rate dropped below normal threshold

We are currently in the process of investigating and will keep this page updated as we learn more and restore these services. In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident:

  • Advise end users to complete payments via an alternative eWallet provider until the resolution of the issue.
  • Reconciliation of the status of transactions which have been initiated after the incident will be required. We will work with our eWallet provider and provide additional information in due course.

Sorry for the inconvenience caused.

Sincerely, Xendit customer service

Over-The-Counter ECPAY_LOAN Philippines Disruption
Started 30 Jul 2026 07:54:05 (6 days ago), resolved 30 Jul 2026 08:15:07 (6 days ago)
Minor Incident
Resolved
Over-The-Counter Payments - ECPay Loans

Dear Valued Customers,

We have detected issues with Over-The-Counter (OTC) ECPAY_LOAN payments due to disruption on our partner's end.

Impact:

  • The created Over-The-Counter (OTC) ECPAY_LOAN cannot be paid
  • The successful Over-The-Counter (OTC) payment will take longer to process
  • Merchants will still be able to create/update Over-The-Counter (OTC) payment codes

We are investigating and will keep this page updated as we hear news from our partner.

In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:

  • Advise your payers to use other payment channels

Sorry for the inconvenience caused.

Sincerely, Xendit customer service

Over-The-Counter ECPAY_LOAN Philippines Disruption
Started 30 Jul 2026 06:49:06 (6 days ago), resolved 30 Jul 2026 07:31:12 (6 days ago)
Minor Incident
Resolved
Over-The-Counter Payments - ECPay Loans

Dear Valued Customers,

We have detected issues with Over-The-Counter (OTC) ECPAY_LOAN payments due to disruption on our partner's end.

Impact:

  • The created Over-The-Counter (OTC) ECPAY_LOAN cannot be paid
  • The successful Over-The-Counter (OTC) payment will take longer to process
  • Merchants will still be able to create/update Over-The-Counter (OTC) payment codes

We are investigating and will keep this page updated as we hear news from our partner.

In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:

  • Advise your payers to use other payment channels

Sorry for the inconvenience caused.

Sincerely, Xendit customer service

Over-The-Counter ECPAY_LOAN Philippines Disruption
Started 30 Jul 2026 04:05:06 (6 days ago), resolved 30 Jul 2026 04:44:04 (6 days ago)
Minor Incident
Resolved
Over-The-Counter Payments - ECPay Loans

Dear Valued Customers,

We have detected issues with Over-The-Counter (OTC) ECPAY_LOAN payments due to disruption on our partner's end.

Impact:

  • The created Over-The-Counter (OTC) ECPAY_LOAN cannot be paid
  • The successful Over-The-Counter (OTC) payment will take longer to process
  • Merchants will still be able to create/update Over-The-Counter (OTC) payment codes

We are investigating and will keep this page updated as we hear news from our partner.

In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:

  • Advise your payers to use other payment channels

Sorry for the inconvenience caused.

Sincerely, Xendit customer service

Over-The-Counter ECPAY_LOAN Philippines Disruption
Started 30 Jul 2026 02:02:04 (6 days ago), resolved 30 Jul 2026 02:19:04 (6 days ago)
Minor Incident
Resolved
Over-The-Counter Payments - ECPay Loans

Dear Valued Customers,

We have detected issues with Over-The-Counter (OTC) ECPAY_LOAN payments due to disruption on our partner's end.

Impact:

  • The created Over-The-Counter (OTC) ECPAY_LOAN cannot be paid
  • The successful Over-The-Counter (OTC) payment will take longer to process
  • Merchants will still be able to create/update Over-The-Counter (OTC) payment codes

We are investigating and will keep this page updated as we hear news from our partner.

In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:

  • Advise your payers to use other payment channels

Sorry for the inconvenience caused.

Sincerely, Xendit customer service

Payouts Disruption in Indonesia
Started 30 Jul 2026 00:00:16 (6 days ago), resolved 30 Jul 2026 01:20:13 (6 days ago)
Minor Incident
Resolved
Disbursement - BNI
Disbursement - Other Indonesia banks and E-Wallets
Remittance Payouts

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BNI: 1-9999, above 100000001

Payouts Disruption in Indonesia
Started 29 Jul 2026 14:00:12 (7 days ago), resolved 29 Jul 2026 14:50:13 (7 days ago)
Minor Incident
Resolved
Disbursement - BNI
Disbursement - Other Indonesia banks and E-Wallets
Remittance Payouts

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner.

BNI: above 250000001

Over-The-Counter ECPAY_LOAN Philippines Disruption
Started 29 Jul 2026 10:35:06 (7 days ago), resolved 29 Jul 2026 10:57:04 (7 days ago)
Minor Incident
Resolved
Over-The-Counter Payments - ECPay Loans

Dear Valued Customers,

We have detected issues with Over-The-Counter (OTC) ECPAY_LOAN payments due to disruption on our partner's end.

Impact:

  • The created Over-The-Counter (OTC) ECPAY_LOAN cannot be paid
  • The successful Over-The-Counter (OTC) payment will take longer to process
  • Merchants will still be able to create/update Over-The-Counter (OTC) payment codes

We are investigating and will keep this page updated as we hear news from our partner.

In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:

  • Advise your payers to use other payment channels

Sorry for the inconvenience caused.

Sincerely, Xendit customer service

Over-The-Counter ECPAY_LOAN Philippines Disruption
Started 29 Jul 2026 08:38:05 (7 days ago), resolved 29 Jul 2026 09:01:05 (7 days ago)
Minor Incident
Resolved
Over-The-Counter Payments - ECPay Loans

Dear Valued Customers,

We have detected issues with Over-The-Counter (OTC) ECPAY_LOAN payments due to disruption on our partner's end.

Impact:

  • The created Over-The-Counter (OTC) ECPAY_LOAN cannot be paid
  • The successful Over-The-Counter (OTC) payment will take longer to process
  • Merchants will still be able to create/update Over-The-Counter (OTC) payment codes

We are investigating and will keep this page updated as we hear news from our partner.

In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:

  • Advise your payers to use other payment channels

Sorry for the inconvenience caused.

Sincerely, Xendit customer service

Over-The-Counter ECPAY_LOAN Philippines Disruption
Started 29 Jul 2026 06:56:04 (7 days ago), resolved 29 Jul 2026 07:29:05 (7 days ago)
Minor Incident
Resolved
Over-The-Counter Payments - ECPay Loans

Dear Valued Customers,

We have detected issues with Over-The-Counter (OTC) ECPAY_LOAN payments due to disruption on our partner's end.

Impact:

  • The created Over-The-Counter (OTC) ECPAY_LOAN cannot be paid
  • The successful Over-The-Counter (OTC) payment will take longer to process
  • Merchants will still be able to create/update Over-The-Counter (OTC) payment codes

We are investigating and will keep this page updated as we hear news from our partner.

In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:

  • Advise your payers to use other payment channels

Sorry for the inconvenience caused.

Sincerely, Xendit customer service

Xendit Outage Survival Guide

A step-by-step guide to help you survive a Xendit outage
NaN%

    Xendit Components

    Wed 29
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    Sat 1
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    Mon 3
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    now

    Xendit API

    Wed 29
    Thu 30
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    Sat 1
    Sun 2
    Mon 3
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    now
    Cards
    Wed 29
    Thu 30
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    Sat 1
    Sun 2
    Mon 3
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    now
    Customers Endpoints
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    Direct Debit
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    E-Wallets
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    Over-The-Counter Payments
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    PayLater
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    Payment APIs
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    Payment Links
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    Payouts
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    QR Codes
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    Subscriptions
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
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    now
    Virtual Account
    Wed 29
    Thu 30
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    Sat 1
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    now
    xenPlatform Accounts
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    Sat 1
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    now
    xenPlatform Transfers
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    Mon 3
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    now
    Banking as a Service
    Wed 29
    Thu 30
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    Sat 1
    Sun 2
    Mon 3
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    now
    Card Issuing
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
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    now

    Xendit Callback

    Wed 29
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    Sat 1
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    now
    BI SNAP Virtual Accounts
    Wed 29
    Thu 30
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    Sat 1
    Sun 2
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    now
    Cards Refund
    Wed 29
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    Sat 1
    Sun 2
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    now
    Direct Debit
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    E-Wallets
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    Over-The-Counter Payments
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    Payment Links
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    Payouts
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    PayLater
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    QR Codes
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    Virtual Account
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    xenPlatform
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
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    now
    Banking as a Service
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now

    Xendit Credit/Debit Cards

    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
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    now
    Credit/Debit Cards
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
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    now

    Xendit Dashboard

    Wed 29
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    Sat 1
    Sun 2
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    now
    Dashboard
    Wed 29
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    Sat 1
    Sun 2
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    now
    Dashboard Withdrawals
    Wed 29
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    Sat 1
    Sun 2
    Mon 3
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    now
    Onboarding
    Wed 29
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    Fri 31
    Sat 1
    Sun 2
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    now
    Autowithdrawal
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    Batch Disbursements
    Wed 29
    Thu 30
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    Sat 1
    Sun 2
    Mon 3
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    now
    Payment Links
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    Banking as a Service
    Wed 29
    Thu 30
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    Sat 1
    Sun 2
    Mon 3
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    now
    Topup
    Wed 29
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    Sat 1
    Sun 2
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    now

    Xendit Third Party Integrations (e.g. Shopify, WooCommerce etc.)

    Wed 29
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    Sat 1
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    now

    Xendit Third Party Data Connection

    Wed 29
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    Sat 1
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    now

    Xendit xenShield / Fraud Detection System

    Wed 29
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    Sat 1
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    now

    Xendit Docs (docs.xendit.co)

    Wed 29
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    Fri 31
    Sat 1
    Sun 2
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    now

    Xendit Remittance Payouts

    Wed 29
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    Sat 1
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    now
    Payouts Disruption in Indonesia
    Started 29 Jul 2026 14:00:12 (7 days ago), resolved 29 Jul 2026 14:50:13 (7 days ago)
    Minor Incident
    Resolved
    Disbursement - BNI
    Disbursement - Other Indonesia banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner.

    BNI: above 250000001

    Payouts Disruption in Indonesia
    Started 30 Jul 2026 00:00:16 (6 days ago), resolved 30 Jul 2026 01:20:13 (6 days ago)
    Minor Incident
    Resolved
    Disbursement - BNI
    Disbursement - Other Indonesia banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

    BNI: 1-9999, above 100000001

    Payouts Disruption in Indonesia
    Started 31 Jul 2026 00:10:13 (5 days ago), resolved 31 Jul 2026 02:40:13 (5 days ago)
    Minor Incident
    Resolved
    Disbursement - BNI
    Disbursement - Other Indonesia banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

    BNI: 1-9999, above 100000001

    Payouts Disruption in Philippines
    Started 31 Jul 2026 08:20:14 (5 days ago), resolved 31 Jul 2026 09:10:14 (5 days ago)
    Minor Incident
    Resolved
    Disbursement - Other Philippines banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

    PH_RCBC: 1-50000

    Payouts Disruption in Indonesia
    Started 31 Jul 2026 12:20:16 (5 days ago), resolved 31 Jul 2026 15:00:13 (5 days ago)
    Minor Incident
    Resolved
    Disbursement - BCA
    Disbursement - Other Indonesia banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

    BCA: 1-4999

    Payouts Disruption in Indonesia
    Started 31 Jul 2026 15:30:16 (5 days ago), resolved 1 Aug 2026 01:40:13 (4 days ago)
    Minor Incident
    Resolved
    Disbursement - Other Indonesia banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

    BNI: 1-9999, above 100000001

    Payouts Disruption in Indonesia
    Started 1 Aug 2026 02:20:13 (4 days ago), resolved 1 Aug 2026 04:00:35 (4 days ago)
    Minor Incident
    Resolved
    Disbursement - BNI
    Disbursement - Other Indonesia banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

    BNI: 1-9999, above 100000001

    Payouts Disruption in Indonesia
    Started 1 Aug 2026 08:30:17 (4 days ago), resolved 1 Aug 2026 08:50:14 (4 days ago)
    Minor Incident
    Resolved
    Disbursement - BNI
    Disbursement - Other Indonesia banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

    BNI: 1-9999, above 100000001

    Payouts Disruption in Indonesia
    Started 1 Aug 2026 22:20:12 (3 days ago), resolved 2 Aug 2026 00:20:16 (3 days ago)
    Minor Incident
    Resolved
    Disbursement - BNI
    Disbursement - Other Indonesia banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

    BNI: 1-9999, above 100000001

    Payouts Disruption in Philippines
    Started 2 Aug 2026 21:10:15 (2 days ago), resolved 2 Aug 2026 21:30:15 (2 days ago)
    Minor Incident
    Resolved
    Disbursement - Other Philippines banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Remittance to the following PHP destinations due to system issues with our partner.

    PH_GCASH: 1-50000

    Payouts Disruption in Philippines
    Started 2 Aug 2026 20:40:13 (2 days ago), resolved 2 Aug 2026 21:00:22 (2 days ago)
    Minor Incident
    Resolved
    Disbursement - GCASH
    Disbursement - Other Philippines banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

    PH_GCASH: 1-50000

    Payouts Disruption in Indonesia
    Started 2 Aug 2026 22:20:13 (2 days ago), resolved 3 Aug 2026 00:00:15 (2 days ago)
    Minor Incident
    Resolved
    Disbursement - BNI
    Disbursement - Other Indonesia banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

    BNI: 1-9999, above 100000001

    Payouts Disruption in Indonesia
    Started 3 Aug 2026 01:00:17 (2 days ago), resolved 3 Aug 2026 02:10:14 (2 days ago)
    Minor Incident
    Resolved
    Disbursement - BNI
    Disbursement - Other Indonesia banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

    BNI: 1-9999, above 100000001

    Payouts Disruption in Indonesia
    Started 3 Aug 2026 09:10:14 (2 days ago), resolved 3 Aug 2026 09:20:15 (2 days ago)
    Minor Incident
    Resolved
    Disbursement - BNI
    Disbursement - Other Indonesia banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner.

    BNI: above 250000001

    Payouts Disruption in Indonesia
    Started 3 Aug 2026 07:40:16 (2 days ago), resolved 3 Aug 2026 08:40:22 (2 days ago)
    Minor Incident
    Resolved
    Disbursement - Permata
    Disbursement - Other Indonesia banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

    PERMATA: 1-4999, above 250000001

    Payouts Disruption in Indonesia
    Started 3 Aug 2026 16:00:14 (2 days ago), resolved 3 Aug 2026 16:20:13 (2 days ago)
    Minor Incident
    Resolved
    Disbursement - Other Indonesia banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.

    CIMB: 1-250000000

    Payouts Disruption in Philippines
    Started 3 Aug 2026 17:50:14 (2 days ago), resolved 3 Aug 2026 18:00:14 (1 day ago)
    Minor Incident
    Resolved
    Disbursement - GCASH
    Disbursement - Other Philippines banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

    PH_GCASH: 1-50000

    Payouts Disruption in Indonesia
    Started 3 Aug 2026 23:20:14 (1 day ago), resolved 4 Aug 2026 00:00:19 (1 day ago)
    Minor Incident
    Resolved
    Disbursement - BNI
    Disbursement - Other Indonesia banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

    BNI: 1-9999, above 100000001

    Payouts Disruption in Indonesia
    Started 4 Aug 2026 10:00:26 (20 hours ago), resolved 4 Aug 2026 10:20:13 (20 hours ago)
    Minor Incident
    Resolved
    Disbursement - BNI
    Disbursement - Other Indonesia banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner.

    BNI: above 250000001

    Payouts Disruption in Indonesia
    Started 4 Aug 2026 23:50:07 (6 hours ago), resolved 5 Aug 2026 01:40:15 (4 hours ago)
    Minor Incident
    Resolved
    Disbursement - BNI
    Disbursement - Other Indonesia banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

    BNI: 1-9999, above 100000001

    Xendit Global Payouts

    Wed 29
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    Sat 1
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    now
    Global Payouts - EUR
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    Global Payouts - GBP
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    Global Payouts - MYR
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now

    Xendit Indonesia - Payments

    Wed 29
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    Sat 1
    Sun 2
    Mon 3
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    now
    Direct Debit - BNI
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    Direct Debit - BRI
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    Direct Debit - Mandiri
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    E-Wallets - Astrapay
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
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    now
    E-Wallets - Dana
    Wed 29
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    Sat 1
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    now
    EWALLET DANA Indonesia Disruption
    Started 3 Aug 2026 10:04:19 (2 days ago), resolved 3 Aug 2026 10:15:19 (2 days ago)
    Minor Incident
    Resolved
    E-Wallets - Dana

    Dear Valued Customers,

    We have detected issues with DANA EWALLET payments due to a disruption on our partner's end.

    Impact:

    • Intermittent timeouts on EWALLET for creation of charge requests
    • Merchants will be able to initiate transactions, but will receive a CHANNEL_UNAVAILABLE error with a HTTP 503 response on a percent of requests.
    • Over 10.00% of requests in the last 10 minutes have been affected
    • First triggered at: 2026-08-03 17:02:15+07:00

    We are currently in the process of investigating and will keep this page updated as we learn more and restore these services. In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident:

    • Retry transactions for which a 503 error is received.
    • Reconciliation of the status of transactions after the incident will not be required.

    Sorry for the inconvenience caused.

    Sincerely, Xendit customer service

    EWALLET DANA Indonesia Disruption
    Started 4 Aug 2026 08:57:19 (21 hours ago), resolved 4 Aug 2026 09:09:20 (21 hours ago)
    Minor Incident
    Resolved
    E-Wallets - Dana

    Dear Valued Customers,

    We have detected issues with DANA EWALLET payments due to a disruption on our partner's end.

    Impact:

    • Intermittent timeouts on EWALLET for creation of charge requests
    • Merchants will be able to initiate transactions, but will receive a CHANNEL_UNAVAILABLE error with a HTTP 503 response on a percent of requests.
    • Over 10.90% of requests in the last 10 minutes have been affected
    • First triggered at: 2026-08-04 15:55:15+07:00

    We are currently in the process of investigating and will keep this page updated as we learn more and restore these services. In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident:

    • Retry transactions for which a 503 error is received.
    • Reconciliation of the status of transactions after the incident will not be required.

    Sorry for the inconvenience caused.

    Sincerely, Xendit customer service

    E-Wallets - Jenius Pay
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    E-Wallets - LinkAja
    Wed 29
    Thu 30
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    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    EWALLET LINKAJA Indonesia Disruption
    Started 2 Aug 2026 16:00:45 (3 days ago), resolved 2 Aug 2026 16:01:46 (3 days ago)
    Minor Incident
    Resolved
    E-Wallets - LinkAja

    Dear Valued Customers,

    We have detected issues with LINKAJA EWALLET payments due to a disruption on our partner's end.

    Impact:

    • We are seeing issues with completion of payments on LINKAJA
    • Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion.
    • Market: Indonesia
    • Impact: successful payment rate dropped below normal threshold

    We are currently in the process of investigating and will keep this page updated as we learn more and restore these services. In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident:

    • Advise end users to complete payments via an alternative eWallet provider until the resolution of the issue.
    • Reconciliation of the status of transactions which have been initiated after the incident will be required. We will work with our eWallet provider and provide additional information in due course.

    Sorry for the inconvenience caused.

    Sincerely, Xendit customer service

    EWALLET LINKAJA Indonesia Disruption
    Started 4 Aug 2026 09:30:46 (20 hours ago), resolved 4 Aug 2026 09:31:46 (20 hours ago)
    Minor Incident
    Resolved
    E-Wallets - LinkAja

    Dear Valued Customers,

    We have detected issues with LINKAJA EWALLET payments due to a disruption on our partner's end.

    Impact:

    • We are seeing issues with completion of payments on LINKAJA
    • Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion.
    • Market: Indonesia
    • Impact: successful payment rate dropped below normal threshold

    We are currently in the process of investigating and will keep this page updated as we learn more and restore these services. In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident:

    • Advise end users to complete payments via an alternative eWallet provider until the resolution of the issue.
    • Reconciliation of the status of transactions which have been initiated after the incident will be required. We will work with our eWallet provider and provide additional information in due course.

    Sorry for the inconvenience caused.

    Sincerely, Xendit customer service

    EWALLET LINKAJA Indonesia Disruption
    Started 4 Aug 2026 16:53:45 (13 hours ago), resolved 4 Aug 2026 16:56:45 (13 hours ago)
    Minor Incident
    Resolved
    E-Wallets - LinkAja

    Dear Valued Customers,

    We have detected issues with LINKAJA EWALLET payments due to a disruption on our partner's end.

    Impact:

    • We are seeing issues with completion of payments on LINKAJA
    • Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion.
    • Market: Indonesia
    • Impact: successful payment rate dropped below normal threshold

    We are currently in the process of investigating and will keep this page updated as we learn more and restore these services. In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident:

    • Advise end users to complete payments via an alternative eWallet provider until the resolution of the issue.
    • Reconciliation of the status of transactions which have been initiated after the incident will be required. We will work with our eWallet provider and provide additional information in due course.

    Sorry for the inconvenience caused.

    Sincerely, Xendit customer service

    E-Wallets - NexCash
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    E-Wallets - OVO
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    E-Wallets - ShopeePay
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    E-Wallets - GoPay
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    E-Wallets - GoPay Recurring
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    Over-The-Counter Payments - Alfamart
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    Over-The-Counter Payments - Indomaret
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    PayLater - Akulaku
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    PayLater - Atome
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    PayLater - Indodana
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    PayLater - Kredivo
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    PayLater - Uangme
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    QR Payments - DANA
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    QR_CODE DANA Indonesia Disruption
    Started 30 Jul 2026 21:35:12 (5 days ago), resolved 30 Jul 2026 21:36:10 (5 days ago)
    Minor Incident
    Resolved
    QR Payments - DANA

    Dear Valued Customers,

    We have detected issues with DANA QR_CODE payments due to a disruption on our partner's end.

    Impact:

    • We are seeing issues with completion of payments on DANA
    • Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion.
    • Market: Indonesia
    • Impact: successful payment rate dropped below normal threshold

    We are currently in the process of investigating and will keep this page updated as we learn more and restore these services. In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident:

    • Advise end users to complete payments via an alternative eWallet provider until the resolution of the issue.
    • Reconciliation of the status of transactions which have been initiated after the incident will be required. We will work with our eWallet provider and provide additional information in due course.

    Sorry for the inconvenience caused.

    Sincerely, Xendit customer service

    QR_CODE DANA Indonesia Disruption
    Started 2 Aug 2026 21:20:10 (2 days ago), resolved 2 Aug 2026 21:21:10 (2 days ago)
    Minor Incident
    Resolved
    QR Payments - DANA

    Dear Valued Customers,

    We have detected issues with DANA QR_CODE payments due to a disruption on our partner's end.

    Impact:

    • We are seeing issues with completion of payments on DANA
    • Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion.
    • Market: Indonesia
    • Impact: successful payment rate dropped below normal threshold

    We are currently in the process of investigating and will keep this page updated as we learn more and restore these services. In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident:

    • Advise end users to complete payments via an alternative eWallet provider until the resolution of the issue.
    • Reconciliation of the status of transactions which have been initiated after the incident will be required. We will work with our eWallet provider and provide additional information in due course.

    Sorry for the inconvenience caused.

    Sincerely, Xendit customer service

    QR_CODE DANA Indonesia Disruption
    Started 3 Aug 2026 10:05:52 (2 days ago), resolved 3 Aug 2026 10:19:53 (2 days ago)
    Minor Incident
    Resolved
    QR Payments - DANA

    Dear Valued Customers,

    We have detected issues with DANA QR_CODE payments due to a disruption on our partner's end.

    Impact:

    • Intermittent timeouts on QR_CODE for creation of charge requests
    • Merchants will be able to initiate transactions, but will receive a CHANNEL_UNAVAILABLE error with a HTTP 503 response on a percent of requests.
    • Market: Indonesia
    • Over 0.102% of requests in the last 15 minutes have been affected

    We are currently in the process of investigating and will keep this page updated as we learn more and restore these services. In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident:

    • Retry transactions for which a 503 error is received.
    • Reconciliation of the status of transactions after the incident will not be required.

    Sorry for the inconvenience caused.

    Sincerely, Xendit customer service

    QR_CODE DANA Indonesia Disruption
    Started 4 Aug 2026 08:58:52 (21 hours ago), resolved 4 Aug 2026 09:12:53 (21 hours ago)
    Minor Incident
    Resolved
    QR Payments - DANA

    Dear Valued Customers,

    We have detected issues with DANA QR_CODE payments due to a disruption on our partner's end.

    Impact:

    • Intermittent timeouts on QR_CODE for creation of charge requests
    • Merchants will be able to initiate transactions, but will receive a CHANNEL_UNAVAILABLE error with a HTTP 503 response on a percent of requests.
    • Market: Indonesia
    • Over 0.115% of requests in the last 15 minutes have been affected

    We are currently in the process of investigating and will keep this page updated as we learn more and restore these services. In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident:

    • Retry transactions for which a 503 error is received.
    • Reconciliation of the status of transactions after the incident will not be required.

    Sorry for the inconvenience caused.

    Sincerely, Xendit customer service

    QR Payments - LinkAja
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    QR Payments - Xendit
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    Virtual Account - BCA
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    Virtual Account - BJB
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    VIRTUAL_ACCOUNT BJB Indonesia Disruption
    Started 1 Aug 2026 14:46:37 (4 days ago), resolved 1 Aug 2026 15:48:38 (4 days ago)
    Minor Incident
    Resolved
    Virtual Account - BJB

    Dear Valued Customers,

    We have detected issues with VIRTUAL_ACCOUNT BJB creation due to disruption on our partner's end.

    Impact:

    • New virtual accounts cannot be created

    We are investigating and will keep this page updated as we hear news from our partner.

    In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:

    • Advise your payers to use other payment channels

    Sorry for the inconvenience caused.

    Sincerely, Xendit customer service

    VIRTUAL_ACCOUNT BJB Indonesia Disruption
    Started 2 Aug 2026 14:44:38 (3 days ago), resolved 2 Aug 2026 15:46:37 (3 days ago)
    Minor Incident
    Resolved
    Virtual Account - BJB

    Dear Valued Customers,

    We have detected issues with VIRTUAL_ACCOUNT BJB creation due to disruption on our partner's end.

    Impact:

    • New virtual accounts cannot be created

    We are investigating and will keep this page updated as we hear news from our partner.

    In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:

    • Advise your payers to use other payment channels

    Sorry for the inconvenience caused.

    Sincerely, Xendit customer service

    VIRTUAL_ACCOUNT BJB Indonesia Disruption
    Started 3 Aug 2026 23:38:37 (1 day ago), resolved 4 Aug 2026 00:38:37 (1 day ago)
    Minor Incident
    Resolved
    Virtual Account - BJB

    Dear Valued Customers,

    We have detected issues with VIRTUAL_ACCOUNT BJB creation due to disruption on our partner's end.

    Impact:

    • New virtual accounts cannot be created

    We are investigating and will keep this page updated as we hear news from our partner.

    In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:

    • Advise your payers to use other payment channels

    Sorry for the inconvenience caused.

    Sincerely, Xendit customer service

    VIRTUAL_ACCOUNT BJB Indonesia Disruption
    Started 4 Aug 2026 23:37:38 (6 hours ago), resolved 5 Aug 2026 00:41:38 (5 hours ago)
    Minor Incident
    Resolved
    Virtual Account - BJB

    Dear Valued Customers,

    We have detected issues with VIRTUAL_ACCOUNT BJB creation due to disruption on our partner's end.

    Impact:

    • New virtual accounts cannot be created

    We are investigating and will keep this page updated as we hear news from our partner.

    In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:

    • Advise your payers to use other payment channels

    Sorry for the inconvenience caused.

    Sincerely, Xendit customer service

    Virtual Account - BNC
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    VIRTUAL_ACCOUNT BNC Indonesia Disruption
    Started 2 Aug 2026 10:44:55 (3 days ago), resolved 3 Aug 2026 07:39:55 (2 days ago)
    Minor Incident
    Resolved
    Virtual Account - BNC

    Dear Valued Customers,

    We have detected issues with VIRTUAL_ACCOUNT BNC payment due to disruption on our partner's end.

    Impact:

    • The created virtual accounts cannot be paid
    • The successful virtual accounts payment will take longer to process

    We are investigating and will keep this page updated as we hear news from our partner.

    In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:

    • Advise your payers to use other payment channels

    Sorry for the inconvenience caused.

    Sincerely, Xendit customer service

    VIRTUAL_ACCOUNT BNC Indonesia Disruption
    Started 2 Aug 2026 05:44:55 (3 days ago), resolved 2 Aug 2026 09:44:56 (3 days ago)
    Minor Incident
    Resolved
    Virtual Account - BNC

    Dear Valued Customers,

    We have detected issues with VIRTUAL_ACCOUNT BNC payment due to disruption on our partner's end.

    Impact:

    • The created virtual accounts cannot be paid
    • The successful virtual accounts payment will take longer to process

    We are investigating and will keep this page updated as we hear news from our partner.

    In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:

    • Advise your payers to use other payment channels

    Sorry for the inconvenience caused.

    Sincerely, Xendit customer service

    Virtual Account - BNI
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    Virtual Account - BRI
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    Virtual Account - BSI
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    Virtual Account - BSS
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    Virtual Account - BSS BI-FAST
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    Virtual Account - CIMB
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    Virtual Account - DBS
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    Virtual Account - Mandiri
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    VIRTUAL_ACCOUNT MANDIRI Indonesia Disruption
    Started 2 Aug 2026 03:01:45 (3 days ago), resolved 2 Aug 2026 03:02:45 (3 days ago)
    Minor Incident
    Resolved
    Virtual Account - Mandiri

    Dear Valued Customers,

    We have detected issues with VIRTUAL_ACCOUNT MANDIRI payment due to disruption on our partner's end.

    Impact:

    • The created virtual accounts cannot be paid
    • The successful virtual accounts payment will take longer to process

    We are investigating and will keep this page updated as we hear news from our partner.

    In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:

    • Advise your payers to use other payment channels

    Sorry for the inconvenience caused.

    Sincerely, Xendit customer service

    Virtual Account - Permata
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    Credit/Debit Cards
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    Credit/Debit Cards - BCA
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now

    Xendit Indonesia - Payouts

    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    Disbursement - BCA
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    Payouts Disruption in Indonesia
    Started 31 Jul 2026 12:20:16 (5 days ago), resolved 31 Jul 2026 15:00:13 (5 days ago)
    Minor Incident
    Resolved
    Disbursement - BCA
    Disbursement - Other Indonesia banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

    BCA: 1-4999

    Disbursement - BRI
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    Disbursement - BNI
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    Payouts Disruption in Indonesia
    Started 29 Jul 2026 14:00:12 (7 days ago), resolved 29 Jul 2026 14:50:13 (7 days ago)
    Minor Incident
    Resolved
    Disbursement - BNI
    Disbursement - Other Indonesia banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner.

    BNI: above 250000001

    Payouts Disruption in Indonesia
    Started 30 Jul 2026 00:00:16 (6 days ago), resolved 30 Jul 2026 01:20:13 (6 days ago)
    Minor Incident
    Resolved
    Disbursement - BNI
    Disbursement - Other Indonesia banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

    BNI: 1-9999, above 100000001

    Payouts Disruption in Indonesia
    Started 31 Jul 2026 00:10:13 (5 days ago), resolved 31 Jul 2026 02:40:13 (5 days ago)
    Minor Incident
    Resolved
    Disbursement - BNI
    Disbursement - Other Indonesia banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

    BNI: 1-9999, above 100000001

    Payouts Disruption in Indonesia
    Started 1 Aug 2026 02:20:13 (4 days ago), resolved 1 Aug 2026 04:00:35 (4 days ago)
    Minor Incident
    Resolved
    Disbursement - BNI
    Disbursement - Other Indonesia banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

    BNI: 1-9999, above 100000001

    Payouts Disruption in Indonesia
    Started 1 Aug 2026 08:30:17 (4 days ago), resolved 1 Aug 2026 08:50:14 (4 days ago)
    Minor Incident
    Resolved
    Disbursement - BNI
    Disbursement - Other Indonesia banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

    BNI: 1-9999, above 100000001

    Payouts Disruption in Indonesia
    Started 1 Aug 2026 22:20:12 (3 days ago), resolved 2 Aug 2026 00:20:16 (3 days ago)
    Minor Incident
    Resolved
    Disbursement - BNI
    Disbursement - Other Indonesia banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

    BNI: 1-9999, above 100000001

    Payouts Disruption in Indonesia
    Started 2 Aug 2026 22:20:13 (2 days ago), resolved 3 Aug 2026 00:00:15 (2 days ago)
    Minor Incident
    Resolved
    Disbursement - BNI
    Disbursement - Other Indonesia banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

    BNI: 1-9999, above 100000001

    Payouts Disruption in Indonesia
    Started 3 Aug 2026 01:00:17 (2 days ago), resolved 3 Aug 2026 02:10:14 (2 days ago)
    Minor Incident
    Resolved
    Disbursement - BNI
    Disbursement - Other Indonesia banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

    BNI: 1-9999, above 100000001

    Payouts Disruption in Indonesia
    Started 3 Aug 2026 09:10:14 (2 days ago), resolved 3 Aug 2026 09:20:15 (2 days ago)
    Minor Incident
    Resolved
    Disbursement - BNI
    Disbursement - Other Indonesia banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner.

    BNI: above 250000001

    Payouts Disruption in Indonesia
    Started 3 Aug 2026 23:20:14 (1 day ago), resolved 4 Aug 2026 00:00:19 (1 day ago)
    Minor Incident
    Resolved
    Disbursement - BNI
    Disbursement - Other Indonesia banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

    BNI: 1-9999, above 100000001

    Payouts Disruption in Indonesia
    Started 4 Aug 2026 10:00:26 (20 hours ago), resolved 4 Aug 2026 10:20:13 (20 hours ago)
    Minor Incident
    Resolved
    Disbursement - BNI
    Disbursement - Other Indonesia banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner.

    BNI: above 250000001

    Payouts Disruption in Indonesia
    Started 4 Aug 2026 23:50:07 (6 hours ago), resolved 5 Aug 2026 01:40:15 (4 hours ago)
    Minor Incident
    Resolved
    Disbursement - BNI
    Disbursement - Other Indonesia banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

    BNI: 1-9999, above 100000001

    Disbursement - BSI
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    Disbursement - Mandiri
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    Disbursement - Permata
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    Payouts Disruption in Indonesia
    Started 3 Aug 2026 07:40:16 (2 days ago), resolved 3 Aug 2026 08:40:22 (2 days ago)
    Minor Incident
    Resolved
    Disbursement - Permata
    Disbursement - Other Indonesia banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

    PERMATA: 1-4999, above 250000001

    Disbursement - Other Indonesia banks and E-Wallets
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    Payouts Disruption in Indonesia
    Started 29 Jul 2026 14:00:12 (7 days ago), resolved 29 Jul 2026 14:50:13 (7 days ago)
    Minor Incident
    Resolved
    Disbursement - BNI
    Disbursement - Other Indonesia banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner.

    BNI: above 250000001

    Payouts Disruption in Indonesia
    Started 30 Jul 2026 00:00:16 (6 days ago), resolved 30 Jul 2026 01:20:13 (6 days ago)
    Minor Incident
    Resolved
    Disbursement - BNI
    Disbursement - Other Indonesia banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

    BNI: 1-9999, above 100000001

    Payouts Disruption in Indonesia
    Started 31 Jul 2026 00:10:13 (5 days ago), resolved 31 Jul 2026 02:40:13 (5 days ago)
    Minor Incident
    Resolved
    Disbursement - BNI
    Disbursement - Other Indonesia banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

    BNI: 1-9999, above 100000001

    Payouts Disruption in Indonesia
    Started 31 Jul 2026 12:20:16 (5 days ago), resolved 31 Jul 2026 15:00:13 (5 days ago)
    Minor Incident
    Resolved
    Disbursement - BCA
    Disbursement - Other Indonesia banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

    BCA: 1-4999

    Payouts Disruption in Indonesia
    Started 31 Jul 2026 15:30:16 (5 days ago), resolved 1 Aug 2026 01:40:13 (4 days ago)
    Minor Incident
    Resolved
    Disbursement - Other Indonesia banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

    BNI: 1-9999, above 100000001

    Payouts Disruption in Indonesia
    Started 1 Aug 2026 02:20:13 (4 days ago), resolved 1 Aug 2026 04:00:35 (4 days ago)
    Minor Incident
    Resolved
    Disbursement - BNI
    Disbursement - Other Indonesia banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

    BNI: 1-9999, above 100000001

    Payouts Disruption in Indonesia
    Started 1 Aug 2026 08:30:17 (4 days ago), resolved 1 Aug 2026 08:50:14 (4 days ago)
    Minor Incident
    Resolved
    Disbursement - BNI
    Disbursement - Other Indonesia banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

    BNI: 1-9999, above 100000001

    Payouts Disruption in Indonesia
    Started 1 Aug 2026 22:20:12 (3 days ago), resolved 2 Aug 2026 00:20:16 (3 days ago)
    Minor Incident
    Resolved
    Disbursement - BNI
    Disbursement - Other Indonesia banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

    BNI: 1-9999, above 100000001

    Payouts Disruption in Indonesia
    Started 2 Aug 2026 22:20:13 (2 days ago), resolved 3 Aug 2026 00:00:15 (2 days ago)
    Minor Incident
    Resolved
    Disbursement - BNI
    Disbursement - Other Indonesia banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

    BNI: 1-9999, above 100000001

    Payouts Disruption in Indonesia
    Started 3 Aug 2026 01:00:17 (2 days ago), resolved 3 Aug 2026 02:10:14 (2 days ago)
    Minor Incident
    Resolved
    Disbursement - BNI
    Disbursement - Other Indonesia banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

    BNI: 1-9999, above 100000001

    Payouts Disruption in Indonesia
    Started 3 Aug 2026 09:10:14 (2 days ago), resolved 3 Aug 2026 09:20:15 (2 days ago)
    Minor Incident
    Resolved
    Disbursement - BNI
    Disbursement - Other Indonesia banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner.

    BNI: above 250000001

    Payouts Disruption in Indonesia
    Started 3 Aug 2026 07:40:16 (2 days ago), resolved 3 Aug 2026 08:40:22 (2 days ago)
    Minor Incident
    Resolved
    Disbursement - Permata
    Disbursement - Other Indonesia banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

    PERMATA: 1-4999, above 250000001

    Payouts Disruption in Indonesia
    Started 3 Aug 2026 16:00:14 (2 days ago), resolved 3 Aug 2026 16:20:13 (2 days ago)
    Minor Incident
    Resolved
    Disbursement - Other Indonesia banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.

    CIMB: 1-250000000

    Payouts Disruption in Indonesia
    Started 3 Aug 2026 23:20:14 (1 day ago), resolved 4 Aug 2026 00:00:19 (1 day ago)
    Minor Incident
    Resolved
    Disbursement - BNI
    Disbursement - Other Indonesia banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

    BNI: 1-9999, above 100000001

    Payouts Disruption in Indonesia
    Started 4 Aug 2026 10:00:26 (20 hours ago), resolved 4 Aug 2026 10:20:13 (20 hours ago)
    Minor Incident
    Resolved
    Disbursement - BNI
    Disbursement - Other Indonesia banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner.

    BNI: above 250000001

    Payouts Disruption in Indonesia
    Started 4 Aug 2026 23:50:07 (6 hours ago), resolved 5 Aug 2026 01:40:15 (4 hours ago)
    Minor Incident
    Resolved
    Disbursement - BNI
    Disbursement - Other Indonesia banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

    BNI: 1-9999, above 100000001

    Batch Payout
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now

    Xendit Malaysia - Payments

    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    Direct Debit - UOB
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    Direct Debit - Standard Chartered
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    Direct Debit - RHB
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    Direct Debit - Public Bank
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    Direct Debit - OCBC
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    Direct Debit - MAYBANK2U
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    Direct Debit - MAYBANK2E
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    Direct Debit - KFH
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    Direct Debit - HSBC
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    Direct Debit - Hong Leong Bank
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    Direct Debit - CIMB
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    Direct Debit - BSN
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    Direct Debit - Bank Rakyat
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    Direct Debit - Bank of China
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    Direct Debit - Mualamat
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    Direct Debit - Bank Islam
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    Direct Debit - Ambank
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    Direct Debit - Alliance
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    Direct Debit - Agro
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    Direct Debit - Affin Bank
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    E-Wallets - Alipay
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    E-Wallets - Touch n Go
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    E-Wallets - ShopeePay
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    E-Wallets - Grabpay
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    E-Wallets - WeChat Pay
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    Credit/Debit Cards
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    Virtual Accounts - UOB
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    Direct Debit - FPX All Channels
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    QR Payments - DuitNow
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now

    Xendit Malaysia - Payouts

    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    Disbursement - UOB
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now

    Xendit Philippines - Payments

    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    Direct Debit - Chinabank Online Banking
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    Direct Debit - BDO
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    Direct Debit - BDO Online Banking
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    Direct Debit - BOC Online Banking
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    Direct Debit - BPI
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    Direct Debit - BPI Online Banking
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    Direct Debit - BPI Recurring
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    Direct Debit - Chinabank
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    Direct Debit - Instapay Online Banking
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    Direct Debit - Landbank Online Banking
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    Direct Debit - Maybank Online Banking
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    Direct Debit - Metrobank Online Banking
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    Direct Debit - Pesonet Online Banking
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    Direct Debit - PSBank Online Banking
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    Direct Debit - PNB Online Banking
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    Direct Debit - RCBC
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    Direct Debit - RCBC Online Banking
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    Direct Debit - Robinsons Bank Online Banking
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    Direct Debit - Security Bank Online Banking
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    Direct Debit - Unionbank
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    Direct Debit - Unionbank Online Banking
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    E-Wallets - GCash
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    EWALLET GCASH Philippines Disruption
    Started 1 Aug 2026 02:37:20 (4 days ago), resolved 1 Aug 2026 02:48:21 (4 days ago)
    Minor Incident
    Resolved
    E-Wallets - GCash

    Dear Valued Customers,

    We have detected issues with GCASH EWALLET payments due to a disruption on our partner's end.

    Impact:

    • Intermittent timeouts on EWALLET for creation of charge requests
    • Merchants will be able to initiate transactions, but will receive a CHANNEL_UNAVAILABLE error with a HTTP 503 response on a percent of requests.
    • Over 5.00% of requests in the last 10 minutes have been affected
    • First triggered at: 2026-08-01 10:34:16+08:00

    We are currently in the process of investigating and will keep this page updated as we learn more and restore these services. In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident:

    • Retry transactions for which a 503 error is received.
    • Reconciliation of the status of transactions after the incident will not be required.

    Sorry for the inconvenience caused.

    Sincerely, Xendit customer service

    E-Wallets - Grabpay
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    E-Wallets - Paymaya
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    EWALLET PAYMAYA Philippines Disruption
    Started 30 Jul 2026 09:28:56 (6 days ago), resolved 30 Jul 2026 09:33:53 (6 days ago)
    Minor Incident
    Resolved
    E-Wallets - Paymaya

    Dear Valued Customers,

    We have detected issues with PAYMAYA EWALLET payments due to a disruption on our partner's end.

    Impact:

    • We are seeing issues with completion of payments on PAYMAYA
    • Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion.
    • Market: Philippines
    • Impact: successful payment rate dropped below normal threshold

    We are currently in the process of investigating and will keep this page updated as we learn more and restore these services. In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident:

    • Advise end users to complete payments via an alternative eWallet provider until the resolution of the issue.
    • Reconciliation of the status of transactions which have been initiated after the incident will be required. We will work with our eWallet provider and provide additional information in due course.

    Sorry for the inconvenience caused.

    Sincerely, Xendit customer service

    E-Wallets - ShopeePay
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    PayLater - Cashalo
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    PayLater - BillEase
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    Over-The-Counter Payments - 7-Eleven
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    Over-The-Counter Payments - 7-Eleven via Cliqq
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    Over-The-Counter Payments - Cebuana
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    Over-The-Counter Payments - CVM
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    Over-The-Counter Payments - ECPay
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    Over-The-Counter Payments - ECPay Loans
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    Over-The-Counter ECPAY_LOAN Philippines Disruption
    Started 2 Aug 2026 04:01:04 (3 days ago), resolved 2 Aug 2026 05:18:05 (3 days ago)
    Minor Incident
    Resolved
    Over-The-Counter Payments - ECPay Loans

    Dear Valued Customers,

    We have detected issues with Over-The-Counter (OTC) ECPAY_LOAN payments due to disruption on our partner's end.

    Impact:

    • The created Over-The-Counter (OTC) ECPAY_LOAN cannot be paid
    • The successful Over-The-Counter (OTC) payment will take longer to process
    • Merchants will still be able to create/update Over-The-Counter (OTC) payment codes

    We are investigating and will keep this page updated as we hear news from our partner.

    In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:

    • Advise your payers to use other payment channels

    Sorry for the inconvenience caused.

    Sincerely, Xendit customer service

    Over-The-Counter ECPAY_LOAN Philippines Disruption
    Started 29 Jul 2026 06:56:04 (7 days ago), resolved 29 Jul 2026 07:29:05 (7 days ago)
    Minor Incident
    Resolved
    Over-The-Counter Payments - ECPay Loans

    Dear Valued Customers,

    We have detected issues with Over-The-Counter (OTC) ECPAY_LOAN payments due to disruption on our partner's end.

    Impact:

    • The created Over-The-Counter (OTC) ECPAY_LOAN cannot be paid
    • The successful Over-The-Counter (OTC) payment will take longer to process
    • Merchants will still be able to create/update Over-The-Counter (OTC) payment codes

    We are investigating and will keep this page updated as we hear news from our partner.

    In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:

    • Advise your payers to use other payment channels

    Sorry for the inconvenience caused.

    Sincerely, Xendit customer service

    Over-The-Counter ECPAY_LOAN Philippines Disruption
    Started 29 Jul 2026 08:38:05 (7 days ago), resolved 29 Jul 2026 09:01:05 (7 days ago)
    Minor Incident
    Resolved
    Over-The-Counter Payments - ECPay Loans

    Dear Valued Customers,

    We have detected issues with Over-The-Counter (OTC) ECPAY_LOAN payments due to disruption on our partner's end.

    Impact:

    • The created Over-The-Counter (OTC) ECPAY_LOAN cannot be paid
    • The successful Over-The-Counter (OTC) payment will take longer to process
    • Merchants will still be able to create/update Over-The-Counter (OTC) payment codes

    We are investigating and will keep this page updated as we hear news from our partner.

    In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:

    • Advise your payers to use other payment channels

    Sorry for the inconvenience caused.

    Sincerely, Xendit customer service

    Over-The-Counter ECPAY_LOAN Philippines Disruption
    Started 29 Jul 2026 10:35:06 (7 days ago), resolved 29 Jul 2026 10:57:04 (7 days ago)
    Minor Incident
    Resolved
    Over-The-Counter Payments - ECPay Loans

    Dear Valued Customers,

    We have detected issues with Over-The-Counter (OTC) ECPAY_LOAN payments due to disruption on our partner's end.

    Impact:

    • The created Over-The-Counter (OTC) ECPAY_LOAN cannot be paid
    • The successful Over-The-Counter (OTC) payment will take longer to process
    • Merchants will still be able to create/update Over-The-Counter (OTC) payment codes

    We are investigating and will keep this page updated as we hear news from our partner.

    In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:

    • Advise your payers to use other payment channels

    Sorry for the inconvenience caused.

    Sincerely, Xendit customer service

    Over-The-Counter ECPAY_LOAN Philippines Disruption
    Started 30 Jul 2026 02:02:04 (6 days ago), resolved 30 Jul 2026 02:19:04 (6 days ago)
    Minor Incident
    Resolved
    Over-The-Counter Payments - ECPay Loans

    Dear Valued Customers,

    We have detected issues with Over-The-Counter (OTC) ECPAY_LOAN payments due to disruption on our partner's end.

    Impact:

    • The created Over-The-Counter (OTC) ECPAY_LOAN cannot be paid
    • The successful Over-The-Counter (OTC) payment will take longer to process
    • Merchants will still be able to create/update Over-The-Counter (OTC) payment codes

    We are investigating and will keep this page updated as we hear news from our partner.

    In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:

    • Advise your payers to use other payment channels

    Sorry for the inconvenience caused.

    Sincerely, Xendit customer service

    Over-The-Counter ECPAY_LOAN Philippines Disruption
    Started 30 Jul 2026 04:05:06 (6 days ago), resolved 30 Jul 2026 04:44:04 (6 days ago)
    Minor Incident
    Resolved
    Over-The-Counter Payments - ECPay Loans

    Dear Valued Customers,

    We have detected issues with Over-The-Counter (OTC) ECPAY_LOAN payments due to disruption on our partner's end.

    Impact:

    • The created Over-The-Counter (OTC) ECPAY_LOAN cannot be paid
    • The successful Over-The-Counter (OTC) payment will take longer to process
    • Merchants will still be able to create/update Over-The-Counter (OTC) payment codes

    We are investigating and will keep this page updated as we hear news from our partner.

    In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:

    • Advise your payers to use other payment channels

    Sorry for the inconvenience caused.

    Sincerely, Xendit customer service

    Over-The-Counter ECPAY_LOAN Philippines Disruption
    Started 30 Jul 2026 06:49:06 (6 days ago), resolved 30 Jul 2026 07:31:12 (6 days ago)
    Minor Incident
    Resolved
    Over-The-Counter Payments - ECPay Loans

    Dear Valued Customers,

    We have detected issues with Over-The-Counter (OTC) ECPAY_LOAN payments due to disruption on our partner's end.

    Impact:

    • The created Over-The-Counter (OTC) ECPAY_LOAN cannot be paid
    • The successful Over-The-Counter (OTC) payment will take longer to process
    • Merchants will still be able to create/update Over-The-Counter (OTC) payment codes

    We are investigating and will keep this page updated as we hear news from our partner.

    In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:

    • Advise your payers to use other payment channels

    Sorry for the inconvenience caused.

    Sincerely, Xendit customer service

    Over-The-Counter ECPAY_LOAN Philippines Disruption
    Started 30 Jul 2026 07:54:05 (6 days ago), resolved 30 Jul 2026 08:15:07 (6 days ago)
    Minor Incident
    Resolved
    Over-The-Counter Payments - ECPay Loans

    Dear Valued Customers,

    We have detected issues with Over-The-Counter (OTC) ECPAY_LOAN payments due to disruption on our partner's end.

    Impact:

    • The created Over-The-Counter (OTC) ECPAY_LOAN cannot be paid
    • The successful Over-The-Counter (OTC) payment will take longer to process
    • Merchants will still be able to create/update Over-The-Counter (OTC) payment codes

    We are investigating and will keep this page updated as we hear news from our partner.

    In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:

    • Advise your payers to use other payment channels

    Sorry for the inconvenience caused.

    Sincerely, Xendit customer service

    Over-The-Counter ECPAY_LOAN Philippines Disruption
    Started 30 Jul 2026 09:38:05 (6 days ago), resolved 30 Jul 2026 10:08:05 (6 days ago)
    Minor Incident
    Resolved
    Over-The-Counter Payments - ECPay Loans

    Dear Valued Customers,

    We have detected issues with Over-The-Counter (OTC) ECPAY_LOAN payments due to disruption on our partner's end.

    Impact:

    • The created Over-The-Counter (OTC) ECPAY_LOAN cannot be paid
    • The successful Over-The-Counter (OTC) payment will take longer to process
    • Merchants will still be able to create/update Over-The-Counter (OTC) payment codes

    We are investigating and will keep this page updated as we hear news from our partner.

    In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:

    • Advise your payers to use other payment channels

    Sorry for the inconvenience caused.

    Sincerely, Xendit customer service

    Over-The-Counter ECPAY_LOAN Philippines Disruption
    Started 30 Jul 2026 10:42:05 (6 days ago), resolved 30 Jul 2026 11:08:06 (6 days ago)
    Minor Incident
    Resolved
    Over-The-Counter Payments - ECPay Loans

    Dear Valued Customers,

    We have detected issues with Over-The-Counter (OTC) ECPAY_LOAN payments due to disruption on our partner's end.

    Impact:

    • The created Over-The-Counter (OTC) ECPAY_LOAN cannot be paid
    • The successful Over-The-Counter (OTC) payment will take longer to process
    • Merchants will still be able to create/update Over-The-Counter (OTC) payment codes

    We are investigating and will keep this page updated as we hear news from our partner.

    In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:

    • Advise your payers to use other payment channels

    Sorry for the inconvenience caused.

    Sincerely, Xendit customer service

    Over-The-Counter ECPAY_LOAN Philippines Disruption
    Started 31 Jul 2026 02:02:04 (5 days ago), resolved 31 Jul 2026 02:30:04 (5 days ago)
    Minor Incident
    Resolved
    Over-The-Counter Payments - ECPay Loans

    Dear Valued Customers,

    We have detected issues with Over-The-Counter (OTC) ECPAY_LOAN payments due to disruption on our partner's end.

    Impact:

    • The created Over-The-Counter (OTC) ECPAY_LOAN cannot be paid
    • The successful Over-The-Counter (OTC) payment will take longer to process
    • Merchants will still be able to create/update Over-The-Counter (OTC) payment codes

    We are investigating and will keep this page updated as we hear news from our partner.

    In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:

    • Advise your payers to use other payment channels

    Sorry for the inconvenience caused.

    Sincerely, Xendit customer service

    Over-The-Counter ECPAY_LOAN Philippines Disruption
    Started 31 Jul 2026 07:10:05 (5 days ago), resolved 31 Jul 2026 07:22:05 (5 days ago)
    Minor Incident
    Resolved
    Over-The-Counter Payments - ECPay Loans

    Dear Valued Customers,

    We have detected issues with Over-The-Counter (OTC) ECPAY_LOAN payments due to disruption on our partner's end.

    Impact:

    • The created Over-The-Counter (OTC) ECPAY_LOAN cannot be paid
    • The successful Over-The-Counter (OTC) payment will take longer to process
    • Merchants will still be able to create/update Over-The-Counter (OTC) payment codes

    We are investigating and will keep this page updated as we hear news from our partner.

    In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:

    • Advise your payers to use other payment channels

    Sorry for the inconvenience caused.

    Sincerely, Xendit customer service

    Over-The-Counter ECPAY_LOAN Philippines Disruption
    Started 31 Jul 2026 08:42:08 (5 days ago), resolved 31 Jul 2026 09:26:04 (5 days ago)
    Minor Incident
    Resolved
    Over-The-Counter Payments - ECPay Loans

    Dear Valued Customers,

    We have detected issues with Over-The-Counter (OTC) ECPAY_LOAN payments due to disruption on our partner's end.

    Impact:

    • The created Over-The-Counter (OTC) ECPAY_LOAN cannot be paid
    • The successful Over-The-Counter (OTC) payment will take longer to process
    • Merchants will still be able to create/update Over-The-Counter (OTC) payment codes

    We are investigating and will keep this page updated as we hear news from our partner.

    In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:

    • Advise your payers to use other payment channels

    Sorry for the inconvenience caused.

    Sincerely, Xendit customer service

    Over-The-Counter ECPAY_LOAN Philippines Disruption
    Started 31 Jul 2026 09:59:04 (5 days ago), resolved 31 Jul 2026 10:26:05 (5 days ago)
    Minor Incident
    Resolved
    Over-The-Counter Payments - ECPay Loans

    Dear Valued Customers,

    We have detected issues with Over-The-Counter (OTC) ECPAY_LOAN payments due to disruption on our partner's end.

    Impact:

    • The created Over-The-Counter (OTC) ECPAY_LOAN cannot be paid
    • The successful Over-The-Counter (OTC) payment will take longer to process
    • Merchants will still be able to create/update Over-The-Counter (OTC) payment codes

    We are investigating and will keep this page updated as we hear news from our partner.

    In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:

    • Advise your payers to use other payment channels

    Sorry for the inconvenience caused.

    Sincerely, Xendit customer service

    Over-The-Counter ECPAY_LOAN Philippines Disruption
    Started 31 Jul 2026 10:56:05 (5 days ago), resolved 31 Jul 2026 11:27:05 (5 days ago)
    Minor Incident
    Resolved
    Over-The-Counter Payments - ECPay Loans

    Dear Valued Customers,

    We have detected issues with Over-The-Counter (OTC) ECPAY_LOAN payments due to disruption on our partner's end.

    Impact:

    • The created Over-The-Counter (OTC) ECPAY_LOAN cannot be paid
    • The successful Over-The-Counter (OTC) payment will take longer to process
    • Merchants will still be able to create/update Over-The-Counter (OTC) payment codes

    We are investigating and will keep this page updated as we hear news from our partner.

    In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:

    • Advise your payers to use other payment channels

    Sorry for the inconvenience caused.

    Sincerely, Xendit customer service

    Over-The-Counter ECPAY_LOAN Philippines Disruption
    Started 1 Aug 2026 01:48:00 (4 days ago), resolved 1 Aug 2026 09:10:52 (4 days ago)
    Minor Incident
    Resolved
    Over-The-Counter Payments - ECPay Loans

    The issue has been identified and a fix is being implemented.

    Over-The-Counter ECPAY_LOAN Philippines Disruption
    Started 2 Aug 2026 02:11:07 (3 days ago), resolved 2 Aug 2026 02:19:06 (3 days ago)
    Minor Incident
    Resolved
    Over-The-Counter Payments - ECPay Loans

    Dear Valued Customers,

    We have detected issues with Over-The-Counter (OTC) ECPAY_LOAN payments due to disruption on our partner's end.

    Impact:

    • The created Over-The-Counter (OTC) ECPAY_LOAN cannot be paid
    • The successful Over-The-Counter (OTC) payment will take longer to process
    • Merchants will still be able to create/update Over-The-Counter (OTC) payment codes

    We are investigating and will keep this page updated as we hear news from our partner.

    In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:

    • Advise your payers to use other payment channels

    Sorry for the inconvenience caused.

    Sincerely, Xendit customer service

    Over-The-Counter ECPAY_LOAN Philippines Disruption
    Started 2 Aug 2026 09:14:04 (3 days ago), resolved 2 Aug 2026 10:07:05 (3 days ago)
    Minor Incident
    Resolved
    Over-The-Counter Payments - ECPay Loans

    Dear Valued Customers,

    We have detected issues with Over-The-Counter (OTC) ECPAY_LOAN payments due to disruption on our partner's end.

    Impact:

    • The created Over-The-Counter (OTC) ECPAY_LOAN cannot be paid
    • The successful Over-The-Counter (OTC) payment will take longer to process
    • Merchants will still be able to create/update Over-The-Counter (OTC) payment codes

    We are investigating and will keep this page updated as we hear news from our partner.

    In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:

    • Advise your payers to use other payment channels

    Sorry for the inconvenience caused.

    Sincerely, Xendit customer service

    Over-The-Counter ECPAY_LOAN Philippines Disruption
    Started 2 Aug 2026 08:11:05 (3 days ago), resolved 2 Aug 2026 08:44:05 (3 days ago)
    Minor Incident
    Resolved
    Over-The-Counter Payments - ECPay Loans

    Dear Valued Customers,

    We have detected issues with Over-The-Counter (OTC) ECPAY_LOAN payments due to disruption on our partner's end.

    Impact:

    • The created Over-The-Counter (OTC) ECPAY_LOAN cannot be paid
    • The successful Over-The-Counter (OTC) payment will take longer to process
    • Merchants will still be able to create/update Over-The-Counter (OTC) payment codes

    We are investigating and will keep this page updated as we hear news from our partner.

    In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:

    • Advise your payers to use other payment channels

    Sorry for the inconvenience caused.

    Sincerely, Xendit customer service

    Over-The-Counter ECPAY_LOAN Philippines Disruption
    Started 2 Aug 2026 10:37:06 (3 days ago), resolved 2 Aug 2026 11:11:09 (3 days ago)
    Minor Incident
    Resolved
    Over-The-Counter Payments - ECPay Loans

    Dear Valued Customers,

    We have detected issues with Over-The-Counter (OTC) ECPAY_LOAN payments due to disruption on our partner's end.

    Impact:

    • The created Over-The-Counter (OTC) ECPAY_LOAN cannot be paid
    • The successful Over-The-Counter (OTC) payment will take longer to process
    • Merchants will still be able to create/update Over-The-Counter (OTC) payment codes

    We are investigating and will keep this page updated as we hear news from our partner.

    In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:

    • Advise your payers to use other payment channels

    Sorry for the inconvenience caused.

    Sincerely, Xendit customer service

    Over-The-Counter ECPAY_LOAN Philippines Disruption
    Started 3 Aug 2026 02:02:05 (2 days ago), resolved 3 Aug 2026 02:12:05 (2 days ago)
    Minor Incident
    Resolved
    Over-The-Counter Payments - ECPay Loans

    Dear Valued Customers,

    We have detected issues with Over-The-Counter (OTC) ECPAY_LOAN payments due to disruption on our partner's end.

    Impact:

    • The created Over-The-Counter (OTC) ECPAY_LOAN cannot be paid
    • The successful Over-The-Counter (OTC) payment will take longer to process
    • Merchants will still be able to create/update Over-The-Counter (OTC) payment codes

    We are investigating and will keep this page updated as we hear news from our partner.

    In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:

    • Advise your payers to use other payment channels

    Sorry for the inconvenience caused.

    Sincerely, Xendit customer service

    Over-The-Counter ECPAY_LOAN Philippines Disruption
    Started 3 Aug 2026 03:22:05 (2 days ago), resolved 3 Aug 2026 03:38:05 (2 days ago)
    Minor Incident
    Resolved
    Over-The-Counter Payments - ECPay Loans

    Dear Valued Customers,

    We have detected issues with Over-The-Counter (OTC) ECPAY_LOAN payments due to disruption on our partner's end.

    Impact:

    • The created Over-The-Counter (OTC) ECPAY_LOAN cannot be paid
    • The successful Over-The-Counter (OTC) payment will take longer to process
    • Merchants will still be able to create/update Over-The-Counter (OTC) payment codes

    We are investigating and will keep this page updated as we hear news from our partner.

    In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:

    • Advise your payers to use other payment channels

    Sorry for the inconvenience caused.

    Sincerely, Xendit customer service

    Over-The-Counter ECPAY_LOAN Philippines Disruption
    Started 3 Aug 2026 05:25:04 (2 days ago), resolved 3 Aug 2026 05:53:04 (2 days ago)
    Minor Incident
    Resolved
    Over-The-Counter Payments - ECPay Loans

    Dear Valued Customers,

    We have detected issues with Over-The-Counter (OTC) ECPAY_LOAN payments due to disruption on our partner's end.

    Impact:

    • The created Over-The-Counter (OTC) ECPAY_LOAN cannot be paid
    • The successful Over-The-Counter (OTC) payment will take longer to process
    • Merchants will still be able to create/update Over-The-Counter (OTC) payment codes

    We are investigating and will keep this page updated as we hear news from our partner.

    In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:

    • Advise your payers to use other payment channels

    Sorry for the inconvenience caused.

    Sincerely, Xendit customer service

    Over-The-Counter ECPAY_LOAN Philippines Disruption
    Started 3 Aug 2026 04:15:04 (2 days ago), resolved 3 Aug 2026 04:54:05 (2 days ago)
    Minor Incident
    Resolved
    Over-The-Counter Payments - ECPay Loans

    Dear Valued Customers,

    We have detected issues with Over-The-Counter (OTC) ECPAY_LOAN payments due to disruption on our partner's end.

    Impact:

    • The created Over-The-Counter (OTC) ECPAY_LOAN cannot be paid
    • The successful Over-The-Counter (OTC) payment will take longer to process
    • Merchants will still be able to create/update Over-The-Counter (OTC) payment codes

    We are investigating and will keep this page updated as we hear news from our partner.

    In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:

    • Advise your payers to use other payment channels

    Sorry for the inconvenience caused.

    Sincerely, Xendit customer service

    Over-The-Counter ECPAY_LOAN Philippines Disruption
    Started 3 Aug 2026 06:33:05 (2 days ago), resolved 3 Aug 2026 08:33:05 (2 days ago)
    Minor Incident
    Resolved
    Over-The-Counter Payments - ECPay Loans

    Dear Valued Customers,

    We have detected issues with Over-The-Counter (OTC) ECPAY_LOAN payments due to disruption on our partner's end.

    Impact:

    • The created Over-The-Counter (OTC) ECPAY_LOAN cannot be paid
    • The successful Over-The-Counter (OTC) payment will take longer to process
    • Merchants will still be able to create/update Over-The-Counter (OTC) payment codes

    We are investigating and will keep this page updated as we hear news from our partner.

    In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:

    • Advise your payers to use other payment channels

    Sorry for the inconvenience caused.

    Sincerely, Xendit customer service

    Over-The-Counter ECPAY_LOAN Philippines Disruption
    Started 3 Aug 2026 09:58:04 (2 days ago), resolved 3 Aug 2026 11:05:05 (2 days ago)
    Minor Incident
    Resolved
    Over-The-Counter Payments - ECPay Loans

    Dear Valued Customers,

    We have detected issues with Over-The-Counter (OTC) ECPAY_LOAN payments due to disruption on our partner's end.

    Impact:

    • The created Over-The-Counter (OTC) ECPAY_LOAN cannot be paid
    • The successful Over-The-Counter (OTC) payment will take longer to process
    • Merchants will still be able to create/update Over-The-Counter (OTC) payment codes

    We are investigating and will keep this page updated as we hear news from our partner.

    In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:

    • Advise your payers to use other payment channels

    Sorry for the inconvenience caused.

    Sincerely, Xendit customer service

    Over-The-Counter ECPAY_LOAN Philippines Disruption
    Started 4 Aug 2026 02:32:04 (1 day ago), resolved 4 Aug 2026 03:14:04 (1 day ago)
    Minor Incident
    Resolved
    Over-The-Counter Payments - ECPay Loans

    Dear Valued Customers,

    We have detected issues with Over-The-Counter (OTC) ECPAY_LOAN payments due to disruption on our partner's end.

    Impact:

    • The created Over-The-Counter (OTC) ECPAY_LOAN cannot be paid
    • The successful Over-The-Counter (OTC) payment will take longer to process
    • Merchants will still be able to create/update Over-The-Counter (OTC) payment codes

    We are investigating and will keep this page updated as we hear news from our partner.

    In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:

    • Advise your payers to use other payment channels

    Sorry for the inconvenience caused.

    Sincerely, Xendit customer service

    Over-The-Counter ECPAY_LOAN Philippines Disruption
    Started 4 Aug 2026 05:16:05 (1 day ago), resolved 4 Aug 2026 05:37:05 (1 day ago)
    Minor Incident
    Resolved
    Over-The-Counter Payments - ECPay Loans

    Dear Valued Customers,

    We have detected issues with Over-The-Counter (OTC) ECPAY_LOAN payments due to disruption on our partner's end.

    Impact:

    • The created Over-The-Counter (OTC) ECPAY_LOAN cannot be paid
    • The successful Over-The-Counter (OTC) payment will take longer to process
    • Merchants will still be able to create/update Over-The-Counter (OTC) payment codes

    We are investigating and will keep this page updated as we hear news from our partner.

    In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:

    • Advise your payers to use other payment channels

    Sorry for the inconvenience caused.

    Sincerely, Xendit customer service

    Over-The-Counter ECPAY_LOAN Philippines Disruption
    Started 4 Aug 2026 04:23:04 (1 day ago), resolved 4 Aug 2026 04:46:05 (1 day ago)
    Minor Incident
    Resolved
    Over-The-Counter Payments - ECPay Loans

    Dear Valued Customers,

    We have detected issues with Over-The-Counter (OTC) ECPAY_LOAN payments due to disruption on our partner's end.

    Impact:

    • The created Over-The-Counter (OTC) ECPAY_LOAN cannot be paid
    • The successful Over-The-Counter (OTC) payment will take longer to process
    • Merchants will still be able to create/update Over-The-Counter (OTC) payment codes

    We are investigating and will keep this page updated as we hear news from our partner.

    In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:

    • Advise your payers to use other payment channels

    Sorry for the inconvenience caused.

    Sincerely, Xendit customer service

    Over-The-Counter ECPAY_LOAN Philippines Disruption
    Started 4 Aug 2026 06:44:05 (23 hours ago), resolved 4 Aug 2026 08:14:04 (22 hours ago)
    Minor Incident
    Resolved
    Over-The-Counter Payments - ECPay Loans

    Dear Valued Customers,

    We have detected issues with Over-The-Counter (OTC) ECPAY_LOAN payments due to disruption on our partner's end.

    Impact:

    • The created Over-The-Counter (OTC) ECPAY_LOAN cannot be paid
    • The successful Over-The-Counter (OTC) payment will take longer to process
    • Merchants will still be able to create/update Over-The-Counter (OTC) payment codes

    We are investigating and will keep this page updated as we hear news from our partner.

    In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:

    • Advise your payers to use other payment channels

    Sorry for the inconvenience caused.

    Sincerely, Xendit customer service

    Over-The-Counter ECPAY_LOAN Philippines Disruption
    Started 4 Aug 2026 09:13:05 (21 hours ago), resolved 4 Aug 2026 13:09:04 (17 hours ago)
    Minor Incident
    Resolved
    Over-The-Counter Payments - ECPay Loans

    Dear Valued Customers,

    We have detected issues with Over-The-Counter (OTC) ECPAY_LOAN payments due to disruption on our partner's end.

    Impact:

    • The created Over-The-Counter (OTC) ECPAY_LOAN cannot be paid
    • The successful Over-The-Counter (OTC) payment will take longer to process
    • Merchants will still be able to create/update Over-The-Counter (OTC) payment codes

    We are investigating and will keep this page updated as we hear news from our partner.

    In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:

    • Advise your payers to use other payment channels

    Sorry for the inconvenience caused.

    Sincerely, Xendit customer service

    Over-The-Counter ECPAY_LOAN Philippines Disruption
    Started 5 Aug 2026 02:30:06 (3 hours ago), resolved 5 Aug 2026 02:50:06 (3 hours ago)
    Minor Incident
    Resolved
    Over-The-Counter Payments - ECPay Loans

    Dear Valued Customers,

    We have detected issues with Over-The-Counter (OTC) ECPAY_LOAN payments due to disruption on our partner's end.

    Impact:

    • The created Over-The-Counter (OTC) ECPAY_LOAN cannot be paid
    • The successful Over-The-Counter (OTC) payment will take longer to process
    • Merchants will still be able to create/update Over-The-Counter (OTC) payment codes

    We are investigating and will keep this page updated as we hear news from our partner.

    In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:

    • Advise your payers to use other payment channels

    Sorry for the inconvenience caused.

    Sincerely, Xendit customer service

    Over-The-Counter ECPAY_LOAN Philippines Disruption
    Started 5 Aug 2026 03:34:07 (2 hours ago), resolved 5 Aug 2026 03:41:06 (2 hours ago)
    Minor Incident
    Resolved
    Over-The-Counter Payments - ECPay Loans

    Dear Valued Customers,

    We have detected issues with Over-The-Counter (OTC) ECPAY_LOAN payments due to disruption on our partner's end.

    Impact:

    • The created Over-The-Counter (OTC) ECPAY_LOAN cannot be paid
    • The successful Over-The-Counter (OTC) payment will take longer to process
    • Merchants will still be able to create/update Over-The-Counter (OTC) payment codes

    We are investigating and will keep this page updated as we hear news from our partner.

    In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:

    • Advise your payers to use other payment channels

    Sorry for the inconvenience caused.

    Sincerely, Xendit customer service

    Over-The-Counter ECPAY_LOAN Philippines Disruption
    Started 5 Aug 2026 04:25:05 (1 hour ago), resolved 5 Aug 2026 05:05:05 (46 minutes ago)
    Minor Incident
    Resolved
    Over-The-Counter Payments - ECPay Loans

    Dear Valued Customers,

    We have detected issues with Over-The-Counter (OTC) ECPAY_LOAN payments due to disruption on our partner's end.

    Impact:

    • The created Over-The-Counter (OTC) ECPAY_LOAN cannot be paid
    • The successful Over-The-Counter (OTC) payment will take longer to process
    • Merchants will still be able to create/update Over-The-Counter (OTC) payment codes

    We are investigating and will keep this page updated as we hear news from our partner.

    In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:

    • Advise your payers to use other payment channels

    Sorry for the inconvenience caused.

    Sincerely, Xendit customer service

    Over-The-Counter Payments - ECPay School
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    Over-The-Counter ECPAY_SCHOOL Philippines Disruption
    Started 1 Aug 2026 01:48:00 (4 days ago), resolved 1 Aug 2026 09:10:53 (4 days ago)
    Minor Incident
    Resolved
    Over-The-Counter Payments - ECPay School

    The issue has been identified and a fix is being implemented.

    Over-The-Counter Payments - LBC
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    Over-The-Counter Payments - Mlhuillier
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    Over-The-Counter Payments - Palawan
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    Over-The-Counter Payments - Perahub
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    Over-The-Counter Payments - USSC
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    Virtual Account - BANK_TRANSFER
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    QR Payments - QRPH
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    Credit/Debit Cards
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now

    Xendit Philippines - Payouts

    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    Disbursement - BDO
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    E-Wallets - Momo
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    Disbursement - BPI
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    E-Wallets - ViettelPay
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    Disbursement - GCASH
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    Payouts Disruption in Philippines
    Started 31 Jul 2026 18:00:16 (4 days ago), resolved 31 Jul 2026 18:10:14 (4 days ago)
    Minor Incident
    Resolved
    Disbursement - GCASH
    Disbursement - Other Philippines banks and E-Wallets

    Dear valued customers,

    We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

    PH_GCASH: 1-50000

    Payouts Disruption in Philippines
    Started 2 Aug 2026 20:40:13 (2 days ago), resolved 2 Aug 2026 21:00:22 (2 days ago)
    Minor Incident
    Resolved
    Disbursement - GCASH
    Disbursement - Other Philippines banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

    PH_GCASH: 1-50000

    Payouts Disruption in Philippines
    Started 3 Aug 2026 17:50:14 (2 days ago), resolved 3 Aug 2026 18:00:14 (1 day ago)
    Minor Incident
    Resolved
    Disbursement - GCASH
    Disbursement - Other Philippines banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

    PH_GCASH: 1-50000

    Disbursement - Paymaya
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    Disbursement - Other Philippines banks and E-Wallets
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    Payouts Disruption in Philippines
    Started 31 Jul 2026 08:20:14 (5 days ago), resolved 31 Jul 2026 09:10:14 (5 days ago)
    Minor Incident
    Resolved
    Disbursement - Other Philippines banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

    PH_RCBC: 1-50000

    Payouts Disruption in Philippines
    Started 31 Jul 2026 16:20:13 (5 days ago), resolved 31 Jul 2026 16:30:15 (5 days ago)
    Minor Incident
    Resolved
    Disbursement - Other Philippines banks and E-Wallets

    Dear valued customers,

    We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

    PH_SEC: above 50001

    Payouts Disruption in Philippines
    Started 31 Jul 2026 18:00:16 (4 days ago), resolved 31 Jul 2026 18:10:14 (4 days ago)
    Minor Incident
    Resolved
    Disbursement - GCASH
    Disbursement - Other Philippines banks and E-Wallets

    Dear valued customers,

    We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

    PH_GCASH: 1-50000

    Payouts Disruption in Philippines
    Started 31 Jul 2026 18:40:14 (4 days ago), resolved 31 Jul 2026 19:00:17 (4 days ago)
    Minor Incident
    Resolved
    Disbursement - Other Philippines banks and E-Wallets

    Dear valued customers,

    We are currently seeing delays in processing Payouts, Disbursements, Remittance to the following PHP destinations due to system issues with our partner.

    PH_BPI: 1-50000 PH_GCASH: 1-50000 PH_PAYMAYA: 1-50000 PH_UBP: All amount Other banks and Ewallets: 1-50000

    Payouts Disruption in Philippines
    Started 2 Aug 2026 21:10:15 (2 days ago), resolved 2 Aug 2026 21:30:15 (2 days ago)
    Minor Incident
    Resolved
    Disbursement - Other Philippines banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Remittance to the following PHP destinations due to system issues with our partner.

    PH_GCASH: 1-50000

    Payouts Disruption in Philippines
    Started 2 Aug 2026 20:40:13 (2 days ago), resolved 2 Aug 2026 21:00:22 (2 days ago)
    Minor Incident
    Resolved
    Disbursement - GCASH
    Disbursement - Other Philippines banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

    PH_GCASH: 1-50000

    Payouts Disruption in Philippines
    Started 3 Aug 2026 17:50:14 (2 days ago), resolved 3 Aug 2026 18:00:14 (1 day ago)
    Minor Incident
    Resolved
    Disbursement - GCASH
    Disbursement - Other Philippines banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

    PH_GCASH: 1-50000

    Batch Payout
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now

    Xendit Singapore - Payments

    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    QR Payments - SGQR
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now

    Xendit Thailand - Payments

    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    Direct Debit - Kasikornbank
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    Direct Debit - Bank of Bangkok Limited
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    Direct Debit - Bank of Ayudhya
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    Direct Debit - Krungthai Bank
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    Direct Debit - Siam Commercial Bank
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    E-Wallets - TrueMoney
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    E-Wallets - Line Pay
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    E-Wallets - WeChat Pay
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    E-Wallets - ShopeePay
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    QR Payments - Promptpay
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    Credit/Debit Cards
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    Virtual Account - Standard Charter
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now

    Xendit Thailand - Payouts

    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    TH All Destinations
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now

    Xendit Vietnam - Payments

    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    E-Wallets - Appota
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    E-Wallets - ShopeePay
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    E-Wallets - VNPT Wallet
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    E-Wallets - ZaloPay
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now

    Xendit Mobile App

    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    Virtual Account - MSB
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    Virtual Account - PVcom Bank
    Wed 29
    Thu 30
    Fri 31
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    Mon 3
    Tue 4
    now
    Virtual Account - Vietcapital
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    VIRTUAL_ACCOUNT VIETCAPITAL Vietnam Disruption
    Started 30 Jul 2026 15:08:55 (6 days ago), resolved 30 Jul 2026 15:48:55 (6 days ago)
    Minor Incident
    Resolved
    Virtual Account - Vietcapital

    Dear Valued Customers,

    We have detected issues with VIRTUAL_ACCOUNT VIETCAPITAL creation due to disruption on our partner's end.

    Impact:

    • New virtual accounts cannot be created

    We are investigating and will keep this page updated as we hear news from our partner.

    In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:

    • Advise your payers to use other payment channels

    Sorry for the inconvenience caused.

    Sincerely, Xendit customer service

    Virtual Account - VPBank
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    Virtual Account - Woori
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    VIRTUAL_ACCOUNT WOORI Vietnam Disruption
    Started 1 Aug 2026 02:09:21 (4 days ago), resolved 1 Aug 2026 02:31:20 (4 days ago)
    Minor Incident
    Resolved
    Virtual Account - Woori

    Dear Valued Customers,

    We have detected issues with VIRTUAL_ACCOUNT WOORI creation due to disruption on our partner's end.

    Impact:

    • New virtual accounts cannot be created

    We are investigating and will keep this page updated as we hear news from our partner.

    In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:

    • Advise your payers to use other payment channels

    Sorry for the inconvenience caused.

    Sincerely, Xendit customer service

    Credit/Debit Cards
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now

    Xendit Mexico - Payments

    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    Virtual Account - SPEI
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    Credit/Debit Cards
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now

    Xendit Mexico - Payouts

    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    Disbursement - SPEI
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    Batch Payout
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now

    Xendit Notifications

    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    WhatsApp
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    SMS
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    Email
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    Viber
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now

    Xendit Test Mode

    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    Cards
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    All
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    Dashboard
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now

    Xendit Bill Payment

    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    Electricity Bill
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
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