Xendit status is Partially Degraded Service

Mon 5
Tue 6
Wed 7
Thu 8
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Sun 11
now

Xendit Remittance Payouts

Mon 5
Tue 6
Wed 7
Thu 8
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Global Payouts - MYR
Mon 5
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Wed 7
Thu 8
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now
E-Wallets - Dana
Mon 5
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Thu 8
Fri 9
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Sun 11
now
QR Payments - DANA
Mon 5
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Wed 7
Thu 8
Fri 9
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Virtual Account - BCA
Mon 5
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Virtual Account - BJB
Mon 5
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Sat 10
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Virtual Account - Mandiri
Mon 5
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Sat 10
Sun 11
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

DIRECT_DEBIT LANDBANK_ONLINE_BANKING Philippines Disruption
Started 11 May 2025 02:35:51 (2 days ago), still ongoing
Minor Incident
Identified
Direct Debit - Landbank Online Banking

Dear Valued Customers,

We have detected issues with DIRECT_DEBIT LANDBANK_ONLINE_BANKING payments due to disruption on our partner's end.

Sorry for the inconvenience caused.

Sincerely, Xendit customer service

Disruption to Regional Payouts for MYR
Started 29 Apr 2025 02:05:52 (14 days ago), still ongoing
Maintenance
Identified
Global Payouts - MYR

Dear Valued Customers,

Due to a unscheduled maintenance on our channel partner, we are experiencing a disruption to Payouts made to MYR currency.

We will inform you when the incident is resolved.

Best Regards, Xendit Customer Success

GCash Unavailable
Started 22 Nov 2024 04:27:44 (6 months ago), still ongoing
Critical Incident
Investigating
E-Wallets - GCash

Dear Merchants,

We have just been notified by GCash that they are having an emergency maintenance. We are working on the partner to understand timelines for when they can get their systems back online.

GCash Destination Unavailable
Started 22 Nov 2024 04:13:59 (6 months ago), still ongoing
Critical Incident
Investigating
Disbursement - GCASH

Dear Merchants,

We have just received a notice for emergency maintenance from GCash. All disbursements to GCash are expected to fail until GCash completes their maintenance.

VIRTUAL_ACCOUNT BJB Indonesia Disruption
Started 8 Nov 2024 21:02:39 (6 months ago), still ongoing
Minor Incident
Identified
Virtual Account - BJB

Dear Valued Customers,

We have detected issues with VIRTUAL_ACCOUNT BJB creation due to disruption on our partner's end.

Impact:

  • New virtual accounts cannot be created

We are investigating and will keep this page updated as we hear news from our partner.

In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:

  • Advise your payers to use other payment channels

Sorry for the inconvenience caused.

Sincerely, Xendit customer service

DIRECT_DEBIT RCBC Philippines Disruption
Started 6 Nov 2024 11:53:58 (6 months ago), still ongoing
Critical Incident
Identified
Direct Debit - RCBC

Dear Valued Customers,

We have detected issues with DIRECT_DEBIT RCBC payments due to disruption on our partner's end.

Impact:

  • We are seeing issues with completion of payments.

We are investigating and will keep this page updated as we hear news from our partner.

In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:

  • Customers may use other payment methods in the meantime.
  • It is recommended to wait for the channel to stabilize before retrying the transaction.
  • If a customer encounters any failed transactions but were debited, a reversal will be processed within the next 5 business days.

Sorry for the inconvenience caused.

Sincerely, Xendit customer service

Recently Resolved Incidents

EWALLET TRUEMONEY Thailand Disruption
Started 12 May 2025 20:48:52 (1 hour ago), resolved 12 May 2025 20:54:51 (1 hour ago)
Minor Incident
Resolved
E-Wallets - TrueMoney

Dear Valued Customers,

We have detected issues with TRUEMONEY EWALLET payments due to a disruption on our partner's end.

Impact:

  • We are seeing issues with completion of payments on TRUEMONEY
  • Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion.
  • Market: Thailand
  • Impact: successful payment rate dropped below normal threshold

We are currently in the process of investigating and will keep this page updated as we learn more and restore these services. In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident:

  • Advise end users to complete payments via an alternative eWallet provider until the resolution of the issue.
  • Reconciliation of the status of transactions which have been initiated after the incident will be required. We will work with our eWallet provider and provide additional information in due course.

Sorry for the inconvenience caused.

Sincerely, Xendit customer service

EWALLET TRUEMONEY Thailand Disruption
Started 12 May 2025 20:31:50 (1 hour ago), resolved 12 May 2025 20:34:52 (1 hour ago)
Minor Incident
Resolved
E-Wallets - TrueMoney

Dear Valued Customers,

We have detected issues with TRUEMONEY EWALLET payments due to a disruption on our partner's end.

Impact:

  • We are seeing issues with completion of payments on TRUEMONEY
  • Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion.
  • Market: Thailand
  • Impact: successful payment rate dropped below normal threshold

We are currently in the process of investigating and will keep this page updated as we learn more and restore these services. In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident:

  • Advise end users to complete payments via an alternative eWallet provider until the resolution of the issue.
  • Reconciliation of the status of transactions which have been initiated after the incident will be required. We will work with our eWallet provider and provide additional information in due course.

Sorry for the inconvenience caused.

Sincerely, Xendit customer service

VIRTUAL_ACCOUNT BCA Indonesia Disruption
Started 12 May 2025 11:36:06 (10 hours ago), resolved 12 May 2025 11:50:10 (10 hours ago)
Minor Incident
Resolved
Virtual Account - BCA

Dear Valued Customers,

We have detected issues with VIRTUAL_ACCOUNT BCA payment due to disruption on our partner's end.

Impact:

  • The created virtual accounts cannot be paid
  • The successful virtual accounts payment will take longer to process

We are investigating and will keep this page updated as we hear news from our partner.

In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:

  • Advise your payers to use other payment channels

Sorry for the inconvenience caused.

Sincerely, Xendit customer service

VIRTUAL_ACCOUNT BCA Indonesia Disruption
Started 12 May 2025 11:37:55 (10 hours ago), resolved 12 May 2025 11:38:56 (10 hours ago)
Minor Incident
Resolved
Virtual Account - BCA

Dear Valued Customers,

We have detected issues with VIRTUAL_ACCOUNT BCA payment due to disruption on our partner's end.

Impact:

  • The created virtual accounts cannot be paid
  • The successful virtual accounts payment will take longer to process

We are investigating and will keep this page updated as we hear news from our partner.

In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:

  • Advise your payers to use other payment channels

Sorry for the inconvenience caused.

Sincerely, Xendit customer service

DIRECT_DEBIT BDO_ONLINE_BANKING Philippines Disruption
Started 11 May 2025 05:13:36 (2 days ago), resolved 12 May 2025 05:39:03 (16 hours ago)
Minor Incident
Resolved
Direct Debit - BDO Online Banking

Dear Valued Customers,

We have detected issues with DIRECT_DEBIT BDO_ONLINE_BANKING payments due to disruption on our partner's end.

Sorry for the inconvenience caused.

Sincerely, Xendit customer service

Payouts Disruption in Indonesia
Started 10 May 2025 23:10:15 (2 days ago), resolved 11 May 2025 11:20:25 (1 day ago)
Minor Incident
Resolved
Disbursement - Other Indonesia banks and E-Wallets
Remittance Payouts

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner.

OVO: 1-9999

QR_CODE QRPH Philippines Disruption
Started 11 May 2025 09:29:56 (2 days ago), resolved 11 May 2025 09:56:00 (2 days ago)
Minor Incident
Resolved
QR Payments - QRPH

Dear Valued Customers,

We have detected issues with QRPH QR_CODE payments due to a disruption on our partner's end.

Impact:

  • Intermittent timeouts on QR_CODE for creation of charge requests
  • Merchants will be able to initiate transactions, but will receive a CHANNEL_UNAVAILABLE error with a HTTP 503 response on a percent of requests.
  • Market: Philippines
  • Over 0.106% of requests in the last 15 minutes have been affected

We are currently in the process of investigating and will keep this page updated as we learn more and restore these services. In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident:

  • Retry transactions for which a 503 error is received.
  • Reconciliation of the status of transactions after the incident will not be required.

Sorry for the inconvenience caused.

Sincerely, Xendit customer service

QR_CODE QRPH Philippines Disruption
Started 11 May 2025 03:41:57 (2 days ago), resolved 11 May 2025 04:01:56 (2 days ago)
Minor Incident
Resolved
QR Payments - QRPH

Dear Valued Customers,

We have detected issues with QRPH QR_CODE payments due to a disruption on our partner's end.

Impact:

  • Intermittent timeouts on QR_CODE for creation of charge requests
  • Merchants will be able to initiate transactions, but will receive a CHANNEL_UNAVAILABLE error with a HTTP 503 response on a percent of requests.
  • Market: Philippines
  • Over 0.107% of requests in the last 15 minutes have been affected

We are currently in the process of investigating and will keep this page updated as we learn more and restore these services. In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident:

  • Retry transactions for which a 503 error is received.
  • Reconciliation of the status of transactions after the incident will not be required.

Sorry for the inconvenience caused.

Sincerely, Xendit customer service

Payouts Disruption in Philippines
Started 10 May 2025 17:40:15 (2 days ago), resolved 10 May 2025 19:30:17 (2 days ago)
Minor Incident
Resolved
Disbursement - BDO
Disbursement - Other Philippines banks and E-Wallets
Remittance Payouts

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

PH_BDO: 1-50000

Payouts Disruption in Philippines
Started 10 May 2025 17:00:20 (2 days ago), resolved 10 May 2025 17:30:19 (2 days ago)
Minor Incident
Resolved
Disbursement - BDO
Disbursement - Other Philippines banks and E-Wallets
Remittance Payouts

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

PH_BDO: 1-50000

Payouts Disruption in Philippines
Started 10 May 2025 16:40:22 (2 days ago), resolved 10 May 2025 16:50:13 (2 days ago)
Minor Incident
Resolved
Disbursement - Other Philippines banks and E-Wallets
Remittance Payouts

Dear valued customers,

We are currently seeing delays in processing Remittance, Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

PH_BDO: 1-50000 PH_BPI: 1-50000 PH_GCASH: 1-50000 PH_PAYMAYA: 1-50000 PH_UBP: All amount Other banks and Ewallets: 1-50000

DIRECT_DEBIT UBP Philippines Disruption
Started 10 May 2025 16:34:02 (2 days ago), resolved 10 May 2025 16:49:03 (2 days ago)
Minor Incident
Resolved
Direct Debit - Unionbank

Dear Valued Customers,

We have detected issues with DIRECT_DEBIT UBP payments due to disruption on our partner's end.

Impact:

  • We are seeing issues with completion of payments.

We are investigating and will keep this page updated as we hear news from our partner.

In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:

  • Customers may use other payment methods in the meantime.
  • It is recommended to wait for the channel to stabilize before retrying the transaction.
  • If a customer encounters any failed transactions but were debited, a reversal will be processed within the next 5 business days.

Sorry for the inconvenience caused.

Sincerely, Xendit customer service

Payouts Disruption in Philippines
Started 10 May 2025 16:20:33 (2 days ago), resolved 10 May 2025 16:30:19 (2 days ago)
Minor Incident
Resolved
Disbursement - Other Philippines banks and E-Wallets
Remittance Payouts

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

PH_MET: 1-50000

Payouts Disruption in Philippines
Started 10 May 2025 15:50:14 (2 days ago), resolved 10 May 2025 16:00:15 (2 days ago)
Minor Incident
Resolved
Disbursement - Other Philippines banks and E-Wallets
Remittance Payouts

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

PH_MET: 1-50000

Payouts Disruption in Philippines
Started 10 May 2025 14:10:18 (2 days ago), resolved 10 May 2025 15:40:17 (2 days ago)
Minor Incident
Resolved
Disbursement - Other Philippines banks and E-Wallets
Remittance Payouts

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

PH_MET: 1-50000

EWALLET GCASH Philippines Disruption
Started 10 May 2025 12:24:35 (2 days ago), resolved 10 May 2025 15:13:36 (2 days ago)
Minor Incident
Resolved
E-Wallets - GCash

Dear Valued Customers,

We have detected issues with GCASH EWALLET payments due to a disruption on our partner's end.

Impact:

  • We are seeing issues with completion of payments on GCASH
  • Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion.
  • Impact: callback latency is high within the last 10 minutes with latency up to 22.639s
  • First triggered at: 2025-05-10 20:22:32+08:00

We are currently in the process of investigating and will keep this page updated as we learn more and restore these services. In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident:

  • Advise end users to complete payments via an alternative eWallet provider until the resolution of the issue.
  • Reconciliation of the status of transactions which have been initiated after the incident will be required. We will work with our eWallet provider and provide additional information in due course.

Sorry for the inconvenience caused.

Sincerely, Xendit customer service

Payouts Disruption in Philippines
Started 10 May 2025 11:40:36 (2 days ago), resolved 10 May 2025 14:00:23 (2 days ago)
Minor Incident
Resolved
Disbursement - Other Philippines banks and E-Wallets
Remittance Payouts

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

PH_MET: 1-50000

DIRECT_DEBIT UBP Philippines Disruption
Started 10 May 2025 12:31:03 (2 days ago), resolved 10 May 2025 12:50:02 (2 days ago)
Minor Incident
Resolved
Direct Debit - Unionbank

Dear Valued Customers,

We have detected issues with DIRECT_DEBIT UBP payments due to disruption on our partner's end.

Impact:

  • We are seeing issues with completion of payments.

We are investigating and will keep this page updated as we hear news from our partner.

In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:

  • Customers may use other payment methods in the meantime.
  • It is recommended to wait for the channel to stabilize before retrying the transaction.
  • If a customer encounters any failed transactions but were debited, a reversal will be processed within the next 5 business days.

Sorry for the inconvenience caused.

Sincerely, Xendit customer service

EWALLET GCASH Philippines Disruption
Started 10 May 2025 12:22:36 (2 days ago), resolved 10 May 2025 12:23:37 (2 days ago)
Minor Incident
Resolved
E-Wallets - GCash

Dear Valued Customers,

We have detected issues with GCASH EWALLET payments due to a disruption on our partner's end.

Impact:

  • We are seeing issues with completion of payments on GCASH
  • Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion.
  • Impact: callback latency is high within the last 10 minutes with latency up to 21.011s
  • First triggered at: 2025-05-10 20:20:32+08:00

We are currently in the process of investigating and will keep this page updated as we learn more and restore these services. In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident:

  • Advise end users to complete payments via an alternative eWallet provider until the resolution of the issue.
  • Reconciliation of the status of transactions which have been initiated after the incident will be required. We will work with our eWallet provider and provide additional information in due course.

Sorry for the inconvenience caused.

Sincerely, Xendit customer service

Payouts Disruption in Philippines
Started 10 May 2025 05:40:24 (3 days ago), resolved 10 May 2025 11:30:41 (2 days ago)
Minor Incident
Resolved
Disbursement - Other Philippines banks and E-Wallets
Remittance Payouts

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

PH_MET: 1-50000

EWALLET TRUEMONEY Thailand Disruption
Started 9 May 2025 21:14:51 (3 days ago), resolved 9 May 2025 21:16:51 (3 days ago)
Minor Incident
Resolved
E-Wallets - TrueMoney

Dear Valued Customers,

We have detected issues with TRUEMONEY EWALLET payments due to a disruption on our partner's end.

Impact:

  • We are seeing issues with completion of payments on TRUEMONEY
  • Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion.
  • Market: Thailand
  • Impact: successful payment rate dropped below normal threshold

We are currently in the process of investigating and will keep this page updated as we learn more and restore these services. In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident:

  • Advise end users to complete payments via an alternative eWallet provider until the resolution of the issue.
  • Reconciliation of the status of transactions which have been initiated after the incident will be required. We will work with our eWallet provider and provide additional information in due course.

Sorry for the inconvenience caused.

Sincerely, Xendit customer service

VIRTUAL_ACCOUNT BJB Indonesia Disruption
Started 9 May 2025 19:26:38 (3 days ago), resolved 9 May 2025 20:16:38 (3 days ago)
Minor Incident
Resolved
Virtual Account - BJB

Dear Valued Customers,

We have detected issues with VIRTUAL_ACCOUNT BJB payment due to disruption on our partner's end.

Impact:

  • The created virtual accounts cannot be paid
  • The successful virtual accounts payment will take longer to process

We are investigating and will keep this page updated as we hear news from our partner.

In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:

  • Advise your payers to use other payment channels

Sorry for the inconvenience caused.

Sincerely, Xendit customer service

VIRTUAL_ACCOUNT BJB Indonesia Disruption
Started 9 May 2025 18:47:37 (3 days ago), resolved 9 May 2025 19:15:37 (3 days ago)
Minor Incident
Resolved
Virtual Account - BJB

Dear Valued Customers,

We have detected issues with VIRTUAL_ACCOUNT BJB payment due to disruption on our partner's end.

Impact:

  • The created virtual accounts cannot be paid
  • The successful virtual accounts payment will take longer to process

We are investigating and will keep this page updated as we hear news from our partner.

In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:

  • Advise your payers to use other payment channels

Sorry for the inconvenience caused.

Sincerely, Xendit customer service

Payouts Disruption in Thailand
Started 9 May 2025 17:00:25 (3 days ago), resolved 9 May 2025 17:30:24 (3 days ago)
Minor Incident
Resolved
TH All Destinations

Dear valued customers,

We are currently seeing delays in processing Payouts to THB destinations due to system issues with our partner.

VIRTUAL_ACCOUNT MANDIRI Indonesia Disruption
Started 9 May 2025 17:10:44 (3 days ago), resolved 9 May 2025 17:23:44 (3 days ago)
Minor Incident
Resolved
Virtual Account - Mandiri

Dear Valued Customers,

We have detected issues with VIRTUAL_ACCOUNT MANDIRI payment due to disruption on our partner's end.

Impact:

  • The created virtual accounts cannot be paid
  • The successful virtual accounts payment will take longer to process

We are investigating and will keep this page updated as we hear news from our partner.

In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:

  • Advise your payers to use other payment channels

Sorry for the inconvenience caused.

Sincerely, Xendit customer service

Payouts Disruption in Philippines
Started 9 May 2025 16:50:35 (3 days ago), resolved 9 May 2025 17:10:28 (3 days ago)
Minor Incident
Resolved
Disbursement - Other Philippines banks and E-Wallets
Remittance Payouts

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements, Remittance to the following PHP destinations due to system issues with our partner.

PH_BDO: 1-50000 PH_BPI: 1-50000 PH_GCASH: 1-50000 PH_PAYMAYA: 1-50000 PH_UBP: All amount Other banks and Ewallets: 1-50000

Payouts Disruption in Indonesia
Started 9 May 2025 15:20:41 (3 days ago), resolved 9 May 2025 16:01:13 (3 days ago)
Minor Incident
Resolved
Disbursement - BCA
Disbursement - Other Indonesia banks and E-Wallets
Remittance Payouts

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BCA: 250000001-500000000

EWALLET DANA Indonesia Disruption
Started 9 May 2025 05:05:19 (4 days ago), resolved 9 May 2025 05:14:18 (4 days ago)
Minor Incident
Resolved
E-Wallets - Dana

Dear Valued Customers,

We have detected issues with DANA EWALLET payments due to a disruption on our partner's end.

Impact:

  • Intermittent timeouts on EWALLET for creation of charge requests
  • Merchants will be able to initiate transactions, but will receive a CHANNEL_UNAVAILABLE error with a HTTP 503 response on a percent of requests.
  • Over 5.70% of requests in the last 10 minutes have been affected
  • First triggered at: 2025-05-09 12:02:15+07:00

We are currently in the process of investigating and will keep this page updated as we learn more and restore these services. In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident:

  • Retry transactions for which a 503 error is received.
  • Reconciliation of the status of transactions after the incident will not be required.

Sorry for the inconvenience caused.

Sincerely, Xendit customer service

Over-The-Counter ECPAY_SCHOOL Philippines Disruption
Started 9 May 2025 00:47:28 (4 days ago), resolved 9 May 2025 02:19:13 (4 days ago)
Minor Incident
Resolved
Over-The-Counter Payments - ECPay School

The issue has been identified and a fix is being implemented.

Over-The-Counter ECPAY_LOAN Philippines Disruption
Started 9 May 2025 00:47:28 (4 days ago), resolved 9 May 2025 02:19:13 (4 days ago)
Minor Incident
Resolved
Over-The-Counter Payments - ECPay Loans

The issue has been identified and a fix is being implemented.

EWALLET TRUEMONEY Thailand Disruption
Started 8 May 2025 21:40:50 (4 days ago), resolved 8 May 2025 21:46:50 (4 days ago)
Minor Incident
Resolved
E-Wallets - TrueMoney

Dear Valued Customers,

We have detected issues with TRUEMONEY EWALLET payments due to a disruption on our partner's end.

Impact:

  • We are seeing issues with completion of payments on TRUEMONEY
  • Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion.
  • Market: Thailand
  • Impact: successful payment rate dropped below normal threshold

We are currently in the process of investigating and will keep this page updated as we learn more and restore these services. In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident:

  • Advise end users to complete payments via an alternative eWallet provider until the resolution of the issue.
  • Reconciliation of the status of transactions which have been initiated after the incident will be required. We will work with our eWallet provider and provide additional information in due course.

Sorry for the inconvenience caused.

Sincerely, Xendit customer service

EWALLET TRUEMONEY Thailand Disruption
Started 8 May 2025 21:08:51 (4 days ago), resolved 8 May 2025 21:09:51 (4 days ago)
Minor Incident
Resolved
E-Wallets - TrueMoney

Dear Valued Customers,

We have detected issues with TRUEMONEY EWALLET payments due to a disruption on our partner's end.

Impact:

  • We are seeing issues with completion of payments on TRUEMONEY
  • Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion.
  • Market: Thailand
  • Impact: successful payment rate dropped below normal threshold

We are currently in the process of investigating and will keep this page updated as we learn more and restore these services. In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident:

  • Advise end users to complete payments via an alternative eWallet provider until the resolution of the issue.
  • Reconciliation of the status of transactions which have been initiated after the incident will be required. We will work with our eWallet provider and provide additional information in due course.

Sorry for the inconvenience caused.

Sincerely, Xendit customer service

EWALLET SHOPEEPAY Philippines Disruption
Started 8 May 2025 16:53:33 (4 days ago), resolved 8 May 2025 16:54:35 (4 days ago)
Minor Incident
Resolved
E-Wallets - ShopeePay

Dear Valued Customers,

We have detected issues with SHOPEEPAY EWALLET payments due to a disruption on our partner's end.

Impact:

  • We are seeing issues with completion of payments on SHOPEEPAY
  • Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion.
  • Impact: callback latency is high within the last 15 minutes with latency up to 31.061s
  • First triggered at: 2025-05-09 00:51:29+08:00

We are currently in the process of investigating and will keep this page updated as we learn more and restore these services. In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident:

  • Advise end users to complete payments via an alternative eWallet provider until the resolution of the issue.
  • Reconciliation of the status of transactions which have been initiated after the incident will be required. We will work with our eWallet provider and provide additional information in due course.

Sorry for the inconvenience caused.

Sincerely, Xendit customer service

EWALLET DANA Indonesia Disruption
Started 8 May 2025 16:31:52 (4 days ago), resolved 8 May 2025 16:35:52 (4 days ago)
Minor Incident
Resolved
E-Wallets - Dana

Dear Valued Customers,

We have detected issues with DANA EWALLET payments due to a disruption on our partner's end.

Impact:

  • We are seeing issues with completion of payments on DANA
  • Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion.
  • Market: Indonesia
  • Impact: successful payment rate dropped below normal threshold

We are currently in the process of investigating and will keep this page updated as we learn more and restore these services. In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident:

  • Advise end users to complete payments via an alternative eWallet provider until the resolution of the issue.
  • Reconciliation of the status of transactions which have been initiated after the incident will be required. We will work with our eWallet provider and provide additional information in due course.

Sorry for the inconvenience caused.

Sincerely, Xendit customer service

EWALLET GCASH Philippines Disruption
Started 8 May 2025 13:58:48 (4 days ago), resolved 8 May 2025 14:03:49 (4 days ago)
Minor Incident
Resolved
E-Wallets - GCash

Dear Valued Customers,

We have detected issues with GCASH EWALLET payments due to a disruption on our partner's end.

Impact:

  • We are seeing issues with completion of payments on GCASH
  • Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion.
  • Market: Philippines
  • Impact: successful payment rate dropped below normal threshold

We are currently in the process of investigating and will keep this page updated as we learn more and restore these services. In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident:

  • Advise end users to complete payments via an alternative eWallet provider until the resolution of the issue.
  • Reconciliation of the status of transactions which have been initiated after the incident will be required. We will work with our eWallet provider and provide additional information in due course.

Sorry for the inconvenience caused.

Sincerely, Xendit customer service

DIRECT_DEBIT UBP Philippines Disruption
Started 8 May 2025 04:45:03 (5 days ago), resolved 8 May 2025 04:56:01 (5 days ago)
Minor Incident
Resolved
Direct Debit - Unionbank

Dear Valued Customers,

We have detected issues with DIRECT_DEBIT UBP payments due to disruption on our partner's end.

Impact:

  • We are seeing issues with completion of payments.

We are investigating and will keep this page updated as we hear news from our partner.

In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:

  • Customers may use other payment methods in the meantime.
  • It is recommended to wait for the channel to stabilize before retrying the transaction.
  • If a customer encounters any failed transactions but were debited, a reversal will be processed within the next 5 business days.

Sorry for the inconvenience caused.

Sincerely, Xendit customer service

QR_CODE QRPH Philippines Disruption
Started 7 May 2025 17:42:57 (5 days ago), resolved 8 May 2025 02:56:03 (5 days ago)
Minor Incident
Resolved
QR Payments - QRPH

Dear Valued Customers,

We have detected issues with QRPH QR_CODE payments due to a disruption on our partner's end.

Impact:

  • Intermittent timeouts on QR_CODE for creation of charge requests
  • Merchants will be able to initiate transactions, but will receive a CHANNEL_UNAVAILABLE error with a HTTP 503 response on a percent of requests.
  • Market: Philippines
  • Over 0.124% of requests in the last 15 minutes have been affected

We are currently in the process of investigating and will keep this page updated as we learn more and restore these services. In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident:

  • Retry transactions for which a 503 error is received.
  • Reconciliation of the status of transactions after the incident will not be required.

Sorry for the inconvenience caused.

Sincerely, Xendit customer service

EWALLET TRUEMONEY Thailand Disruption
Started 7 May 2025 22:09:51 (5 days ago), resolved 7 May 2025 22:10:52 (5 days ago)
Minor Incident
Resolved
E-Wallets - TrueMoney

Dear Valued Customers,

We have detected issues with TRUEMONEY EWALLET payments due to a disruption on our partner's end.

Impact:

  • We are seeing issues with completion of payments on TRUEMONEY
  • Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion.
  • Market: Thailand
  • Impact: successful payment rate dropped below normal threshold

We are currently in the process of investigating and will keep this page updated as we learn more and restore these services. In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident:

  • Advise end users to complete payments via an alternative eWallet provider until the resolution of the issue.
  • Reconciliation of the status of transactions which have been initiated after the incident will be required. We will work with our eWallet provider and provide additional information in due course.

Sorry for the inconvenience caused.

Sincerely, Xendit customer service

EWALLET TRUEMONEY Thailand Disruption
Started 7 May 2025 20:21:52 (5 days ago), resolved 7 May 2025 20:22:51 (5 days ago)
Minor Incident
Resolved
E-Wallets - TrueMoney

Dear Valued Customers,

We have detected issues with TRUEMONEY EWALLET payments due to a disruption on our partner's end.

Impact:

  • We are seeing issues with completion of payments on TRUEMONEY
  • Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion.
  • Market: Thailand
  • Impact: successful payment rate dropped below normal threshold

We are currently in the process of investigating and will keep this page updated as we learn more and restore these services. In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident:

  • Advise end users to complete payments via an alternative eWallet provider until the resolution of the issue.
  • Reconciliation of the status of transactions which have been initiated after the incident will be required. We will work with our eWallet provider and provide additional information in due course.

Sorry for the inconvenience caused.

Sincerely, Xendit customer service

Payouts Disruption in Philippines
Started 7 May 2025 17:40:28 (5 days ago), resolved 7 May 2025 17:50:28 (5 days ago)
Minor Incident
Resolved
Disbursement - Other Philippines banks and E-Wallets
Remittance Payouts

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements, Remittance to the following PHP destinations due to system issues with our partner.

PH_BDO: 1-50000 PH_BPI: 1-50000 PH_GCASH: 1-50000 PH_PAYMAYA: 1-50000 PH_UBP: All amount Other banks and Ewallets: 1-50000

DIRECT_DEBIT UBP Philippines Disruption
Started 7 May 2025 17:34:01 (5 days ago), resolved 7 May 2025 17:45:03 (5 days ago)
Minor Incident
Resolved
Direct Debit - Unionbank

Dear Valued Customers,

We have detected issues with DIRECT_DEBIT UBP payments due to disruption on our partner's end.

Impact:

  • We are seeing issues with completion of payments.

We are investigating and will keep this page updated as we hear news from our partner.

In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:

  • Customers may use other payment methods in the meantime.
  • It is recommended to wait for the channel to stabilize before retrying the transaction.
  • If a customer encounters any failed transactions but were debited, a reversal will be processed within the next 5 business days.

Sorry for the inconvenience caused.

Sincerely, Xendit customer service

QR_CODE QRPH Philippines Disruption
Started 7 May 2025 16:35:58 (5 days ago), resolved 7 May 2025 17:38:58 (5 days ago)
Minor Incident
Resolved
QR Payments - QRPH

Dear Valued Customers,

We have detected issues with QRPH QR_CODE payments due to a disruption on our partner's end.

Impact:

  • Intermittent timeouts on QR_CODE for creation of charge requests
  • Merchants will be able to initiate transactions, but will receive a CHANNEL_UNAVAILABLE error with a HTTP 503 response on a percent of requests.
  • Market: Philippines
  • Over 0.157% of requests in the last 15 minutes have been affected

We are currently in the process of investigating and will keep this page updated as we learn more and restore these services. In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident:

  • Retry transactions for which a 503 error is received.
  • Reconciliation of the status of transactions after the incident will not be required.

Sorry for the inconvenience caused.

Sincerely, Xendit customer service

Payouts Disruption in Philippines
Started 7 May 2025 17:11:43 (5 days ago), resolved 7 May 2025 17:30:23 (5 days ago)
Minor Incident
Resolved
Disbursement - BDO
Disbursement - BPI
Disbursement - GCASH
Disbursement - Paymaya
Disbursement - Other Philippines banks and E-Wallets
More...

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

PH_UBP: above 50001 Other banks and Ewallets: 1-50000

Payouts Disruption in Indonesia
Started 7 May 2025 15:20:29 (5 days ago), resolved 7 May 2025 15:30:58 (5 days ago)
Minor Incident
Resolved
Disbursement - BCA
Disbursement - Other Indonesia banks and E-Wallets
Remittance Payouts

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BCA: 250000001-500000000

EWALLET SHOPEEPAY Philippines Disruption
Started 7 May 2025 15:20:33 (5 days ago), resolved 7 May 2025 15:21:32 (5 days ago)
Minor Incident
Resolved
E-Wallets - ShopeePay

Dear Valued Customers,

We have detected issues with SHOPEEPAY EWALLET payments due to a disruption on our partner's end.

Impact:

  • We are seeing issues with completion of payments on SHOPEEPAY
  • Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion.
  • Impact: callback latency is high within the last 15 minutes with latency up to 32.138s
  • First triggered at: 2025-05-07 23:18:29+08:00

We are currently in the process of investigating and will keep this page updated as we learn more and restore these services. In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident:

  • Advise end users to complete payments via an alternative eWallet provider until the resolution of the issue.
  • Reconciliation of the status of transactions which have been initiated after the incident will be required. We will work with our eWallet provider and provide additional information in due course.

Sorry for the inconvenience caused.

Sincerely, Xendit customer service

VIRTUAL_ACCOUNT BJB Indonesia Disruption
Started 7 May 2025 04:35:36 (6 days ago), resolved 7 May 2025 04:51:37 (6 days ago)
Minor Incident
Resolved
Virtual Account - BJB

Dear Valued Customers,

We have detected issues with VIRTUAL_ACCOUNT BJB creation due to disruption on our partner's end.

Impact:

  • New virtual accounts cannot be created

We are investigating and will keep this page updated as we hear news from our partner.

In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:

  • Advise your payers to use other payment channels

Sorry for the inconvenience caused.

Sincerely, Xendit customer service

EWALLET SHOPEEPAY Philippines Disruption
Started 7 May 2025 04:25:33 (6 days ago), resolved 7 May 2025 04:31:33 (6 days ago)
Minor Incident
Resolved
E-Wallets - ShopeePay

Dear Valued Customers,

We have detected issues with SHOPEEPAY EWALLET payments due to a disruption on our partner's end.

Impact:

  • We are seeing issues with completion of payments on SHOPEEPAY
  • Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion.
  • Impact: callback latency is high within the last 15 minutes with latency up to 32.422s
  • First triggered at: 2025-05-07 12:23:29+08:00

We are currently in the process of investigating and will keep this page updated as we learn more and restore these services. In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident:

  • Advise end users to complete payments via an alternative eWallet provider until the resolution of the issue.
  • Reconciliation of the status of transactions which have been initiated after the incident will be required. We will work with our eWallet provider and provide additional information in due course.

Sorry for the inconvenience caused.

Sincerely, Xendit customer service

VIRTUAL_ACCOUNT BJB Indonesia Disruption
Started 7 May 2025 03:27:38 (6 days ago), resolved 7 May 2025 04:27:38 (6 days ago)
Minor Incident
Resolved
Virtual Account - BJB

Dear Valued Customers,

We have detected issues with VIRTUAL_ACCOUNT BJB payment due to disruption on our partner's end.

Impact:

  • The created virtual accounts cannot be paid
  • The successful virtual accounts payment will take longer to process

We are investigating and will keep this page updated as we hear news from our partner.

In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:

  • Advise your payers to use other payment channels

Sorry for the inconvenience caused.

Sincerely, Xendit customer service

EWALLET SHOPEEPAY Philippines Disruption
Started 7 May 2025 04:19:33 (6 days ago), resolved 7 May 2025 04:24:32 (6 days ago)
Minor Incident
Resolved
E-Wallets - ShopeePay

Dear Valued Customers,

We have detected issues with SHOPEEPAY EWALLET payments due to a disruption on our partner's end.

Impact:

  • We are seeing issues with completion of payments on SHOPEEPAY
  • Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion.
  • Impact: callback latency is high within the last 15 minutes with latency up to 33.511s
  • First triggered at: 2025-05-07 12:17:29+08:00

We are currently in the process of investigating and will keep this page updated as we learn more and restore these services. In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident:

  • Advise end users to complete payments via an alternative eWallet provider until the resolution of the issue.
  • Reconciliation of the status of transactions which have been initiated after the incident will be required. We will work with our eWallet provider and provide additional information in due course.

Sorry for the inconvenience caused.

Sincerely, Xendit customer service

Payouts Disruption in Philippines
Started 6 May 2025 18:20:19 (6 days ago), resolved 6 May 2025 18:30:26 (6 days ago)
Minor Incident
Resolved
Disbursement - Other Philippines banks and E-Wallets
Remittance Payouts

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

PH_UBP: above 50001 Other banks and Ewallets: 1-50000

DIRECT_DEBIT UBP Philippines Disruption
Started 6 May 2025 17:52:02 (6 days ago), resolved 6 May 2025 18:12:04 (6 days ago)
Minor Incident
Resolved
Direct Debit - Unionbank

Dear Valued Customers,

We have detected issues with DIRECT_DEBIT UBP payments due to disruption on our partner's end.

Impact:

  • We are seeing issues with completion of payments.

We are investigating and will keep this page updated as we hear news from our partner.

In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:

  • Customers may use other payment methods in the meantime.
  • It is recommended to wait for the channel to stabilize before retrying the transaction.
  • If a customer encounters any failed transactions but were debited, a reversal will be processed within the next 5 business days.

Sorry for the inconvenience caused.

Sincerely, Xendit customer service

Payouts Disruption in Philippines
Started 6 May 2025 18:00:59 (6 days ago), resolved 6 May 2025 18:10:25 (6 days ago)
Minor Incident
Resolved
Disbursement - Other Philippines banks and E-Wallets
Remittance Payouts

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements, Remittance to the following PHP destinations due to system issues with our partner.

PH_GCASH: 1-50000 PH_UBP: above 50001 Other banks and Ewallets: 1-50000

Payouts Disruption in Philippines
Started 6 May 2025 16:50:18 (6 days ago), resolved 6 May 2025 17:50:25 (6 days ago)
Minor Incident
Resolved
Disbursement - Other Philippines banks and E-Wallets
Remittance Payouts

Dear valued customers,

We are currently seeing delays in processing Remittance, Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

PH_BDO: 1-50000 PH_BPI: 1-50000 PH_GCASH: 1-50000 PH_PAYMAYA: 1-50000 PH_UBP: All amount Other banks and Ewallets: 1-50000

DIRECT_DEBIT UBP Philippines Disruption
Started 6 May 2025 17:01:02 (6 days ago), resolved 6 May 2025 17:29:02 (6 days ago)
Minor Incident
Resolved
Direct Debit - Unionbank

Dear Valued Customers,

We have detected issues with DIRECT_DEBIT UBP payments due to disruption on our partner's end.

Impact:

  • We are seeing issues with completion of payments.

We are investigating and will keep this page updated as we hear news from our partner.

In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:

  • Customers may use other payment methods in the meantime.
  • It is recommended to wait for the channel to stabilize before retrying the transaction.
  • If a customer encounters any failed transactions but were debited, a reversal will be processed within the next 5 business days.

Sorry for the inconvenience caused.

Sincerely, Xendit customer service

EWALLET SHOPEEPAY Philippines Disruption
Started 6 May 2025 16:29:33 (6 days ago), resolved 6 May 2025 16:41:33 (6 days ago)
Minor Incident
Resolved
E-Wallets - ShopeePay

Dear Valued Customers,

We have detected issues with SHOPEEPAY EWALLET payments due to a disruption on our partner's end.

Impact:

  • We are seeing issues with completion of payments on SHOPEEPAY
  • Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion.
  • Impact: callback latency is high within the last 15 minutes with latency up to 38.271s
  • First triggered at: 2025-05-07 00:27:29+08:00

We are currently in the process of investigating and will keep this page updated as we learn more and restore these services. In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident:

  • Advise end users to complete payments via an alternative eWallet provider until the resolution of the issue.
  • Reconciliation of the status of transactions which have been initiated after the incident will be required. We will work with our eWallet provider and provide additional information in due course.

Sorry for the inconvenience caused.

Sincerely, Xendit customer service

EWALLET SHOPEEPAY Philippines Disruption
Started 6 May 2025 16:09:32 (6 days ago), resolved 6 May 2025 16:10:35 (6 days ago)
Minor Incident
Resolved
E-Wallets - ShopeePay

Dear Valued Customers,

We have detected issues with SHOPEEPAY EWALLET payments due to a disruption on our partner's end.

Impact:

  • We are seeing issues with completion of payments on SHOPEEPAY
  • Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion.
  • Impact: callback latency is high within the last 15 minutes with latency up to 31.848s
  • First triggered at: 2025-05-07 00:07:29+08:00

We are currently in the process of investigating and will keep this page updated as we learn more and restore these services. In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident:

  • Advise end users to complete payments via an alternative eWallet provider until the resolution of the issue.
  • Reconciliation of the status of transactions which have been initiated after the incident will be required. We will work with our eWallet provider and provide additional information in due course.

Sorry for the inconvenience caused.

Sincerely, Xendit customer service

DIRECT_DEBIT BPI Philippines Disruption
Started 6 May 2025 15:31:49 (6 days ago), resolved 6 May 2025 16:05:49 (6 days ago)
Minor Incident
Resolved
Direct Debit - BPI

Dear Valued Customers,

We have detected issues with DIRECT_DEBIT BPI payments due to disruption on our partner's end.

Impact:

  • We are seeing issues with completion of payments.

We are investigating and will keep this page updated as we hear news from our partner.

In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:

  • Customers may use other payment methods in the meantime.
  • It is recommended to wait for the channel to stabilize before retrying the transaction.
  • If a customer encounters any failed transactions but were debited, a reversal will be processed within the next 5 business days.

Sorry for the inconvenience caused.

Sincerely, Xendit customer service

Payouts Disruption in Indonesia
Started 6 May 2025 15:20:20 (6 days ago), resolved 6 May 2025 15:30:31 (6 days ago)
Minor Incident
Resolved
Disbursement - BCA
Disbursement - Other Indonesia banks and E-Wallets
Remittance Payouts

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BCA: 250000001-500000000

DIRECT_DEBIT BPI Philippines Disruption
Started 6 May 2025 15:17:49 (6 days ago), resolved 6 May 2025 15:23:49 (6 days ago)
Minor Incident
Resolved
Direct Debit - BPI

Dear Valued Customers,

We have detected issues with DIRECT_DEBIT BPI payments due to disruption on our partner's end.

Impact:

  • We are seeing issues with completion of payments.

We are investigating and will keep this page updated as we hear news from our partner.

In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:

  • Customers may use other payment methods in the meantime.
  • It is recommended to wait for the channel to stabilize before retrying the transaction.
  • If a customer encounters any failed transactions but were debited, a reversal will be processed within the next 5 business days.

Sorry for the inconvenience caused.

Sincerely, Xendit customer service

DIRECT_DEBIT BPI Philippines Disruption
Started 6 May 2025 14:58:49 (6 days ago), resolved 6 May 2025 15:16:49 (6 days ago)
Minor Incident
Resolved
Direct Debit - BPI

Dear Valued Customers,

We have detected issues with DIRECT_DEBIT BPI payments due to disruption on our partner's end.

Impact:

  • We are seeing issues with completion of payments.

We are investigating and will keep this page updated as we hear news from our partner.

In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:

  • Customers may use other payment methods in the meantime.
  • It is recommended to wait for the channel to stabilize before retrying the transaction.
  • If a customer encounters any failed transactions but were debited, a reversal will be processed within the next 5 business days.

Sorry for the inconvenience caused.

Sincerely, Xendit customer service

DIRECT_DEBIT BPI Philippines Disruption
Started 6 May 2025 14:51:49 (6 days ago), resolved 6 May 2025 14:57:50 (6 days ago)
Minor Incident
Resolved
Direct Debit - BPI

Dear Valued Customers,

We have detected issues with DIRECT_DEBIT BPI payments due to disruption on our partner's end.

Impact:

  • We are seeing issues with completion of payments.

We are investigating and will keep this page updated as we hear news from our partner.

In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:

  • Customers may use other payment methods in the meantime.
  • It is recommended to wait for the channel to stabilize before retrying the transaction.
  • If a customer encounters any failed transactions but were debited, a reversal will be processed within the next 5 business days.

Sorry for the inconvenience caused.

Sincerely, Xendit customer service

DIRECT_DEBIT UBP Philippines Disruption
Started 6 May 2025 13:27:01 (6 days ago), resolved 6 May 2025 13:45:02 (6 days ago)
Minor Incident
Resolved
Direct Debit - Unionbank

Dear Valued Customers,

We have detected issues with DIRECT_DEBIT UBP payments due to disruption on our partner's end.

Impact:

  • We are seeing issues with completion of payments.

We are investigating and will keep this page updated as we hear news from our partner.

In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:

  • Customers may use other payment methods in the meantime.
  • It is recommended to wait for the channel to stabilize before retrying the transaction.
  • If a customer encounters any failed transactions but were debited, a reversal will be processed within the next 5 business days.

Sorry for the inconvenience caused.

Sincerely, Xendit customer service

EWALLET PAYMAYA Philippines Disruption
Started 6 May 2025 10:43:23 (6 days ago), resolved 6 May 2025 10:56:24 (6 days ago)
Minor Incident
Resolved
E-Wallets - Paymaya

Dear Valued Customers,

We have detected issues with PAYMAYA EWALLET payments due to a disruption on our partner's end.

Impact:

  • Intermittent timeouts on EWALLET for creation of charge requests
  • Merchants will be able to initiate transactions, but will receive a CHANNEL_UNAVAILABLE error with a HTTP 503 response on a percent of requests.
  • Over 10.00% of requests in the last 15 minutes have been affected
  • First triggered at: 2025-05-06 18:37:19+08:00

We are currently in the process of investigating and will keep this page updated as we learn more and restore these services. In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident:

  • Retry transactions for which a 503 error is received.
  • Reconciliation of the status of transactions after the incident will not be required.

Sorry for the inconvenience caused.

Sincerely, Xendit customer service

QR_CODE DANA Indonesia Disruption
Started 6 May 2025 07:20:08 (7 days ago), resolved 6 May 2025 07:24:09 (7 days ago)
Minor Incident
Resolved
QR Payments - DANA

Dear Valued Customers,

We have detected issues with DANA QR_CODE payments due to a disruption on our partner's end.

Impact:

  • We are seeing issues with completion of payments on DANA
  • Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion.
  • Market: Indonesia
  • Impact: successful payment rate dropped below normal threshold

We are currently in the process of investigating and will keep this page updated as we learn more and restore these services. In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident:

  • Advise end users to complete payments via an alternative eWallet provider until the resolution of the issue.
  • Reconciliation of the status of transactions which have been initiated after the incident will be required. We will work with our eWallet provider and provide additional information in due course.

Sorry for the inconvenience caused.

Sincerely, Xendit customer service

EWALLET TRUEMONEY Thailand Disruption
Started 5 May 2025 22:34:51 (7 days ago), resolved 5 May 2025 22:35:50 (7 days ago)
Minor Incident
Resolved
E-Wallets - TrueMoney

Dear Valued Customers,

We have detected issues with TRUEMONEY EWALLET payments due to a disruption on our partner's end.

Impact:

  • We are seeing issues with completion of payments on TRUEMONEY
  • Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion.
  • Market: Thailand
  • Impact: successful payment rate dropped below normal threshold

We are currently in the process of investigating and will keep this page updated as we learn more and restore these services. In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident:

  • Advise end users to complete payments via an alternative eWallet provider until the resolution of the issue.
  • Reconciliation of the status of transactions which have been initiated after the incident will be required. We will work with our eWallet provider and provide additional information in due course.

Sorry for the inconvenience caused.

Sincerely, Xendit customer service

Xendit Outage Survival Guide

A step-by-step guide to help you survive a Xendit outage
NaN%

    Xendit Components

    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now

    Xendit API

    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
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    Sun 11
    now
    Cards
    Mon 5
    Tue 6
    Wed 7
    Thu 8
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    Sun 11
    now
    Customers Endpoints
    Mon 5
    Tue 6
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    now
    Direct Debit
    Mon 5
    Tue 6
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    Sun 11
    now
    E-Wallets
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    Over-The-Counter Payments
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    PayLater
    Mon 5
    Tue 6
    Wed 7
    Thu 8
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    Sat 10
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    now
    Payment APIs
    Mon 5
    Tue 6
    Wed 7
    Thu 8
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    Sat 10
    Sun 11
    now
    Payment Links
    Mon 5
    Tue 6
    Wed 7
    Thu 8
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    Sat 10
    Sun 11
    now
    Payouts
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    QR Codes
    Mon 5
    Tue 6
    Wed 7
    Thu 8
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    Sat 10
    Sun 11
    now
    Subscriptions
    Mon 5
    Tue 6
    Wed 7
    Thu 8
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    now
    Virtual Account
    Mon 5
    Tue 6
    Wed 7
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    now
    xenPlatform Accounts
    Mon 5
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    now
    xenPlatform Transfers
    Mon 5
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    Sun 11
    now
    Banking as a Service
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    Card Issuing
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now

    Xendit Callback

    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    BI SNAP Virtual Accounts
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    Cards Refund
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    Direct Debit
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    E-Wallets
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    Over-The-Counter Payments
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    Payment Links
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    Payouts
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    PayLater
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    QR Codes
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    Virtual Account
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    xenPlatform
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    Banking as a Service
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now

    Xendit Credit/Debit Cards

    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    Credit/Debit Cards
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now

    Xendit Dashboard

    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    Dashboard
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    Dashboard Withdrawals
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    Onboarding
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    Autowithdrawal
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    Batch Disbursements
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    Payment Links
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    Banking as a Service
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    Topup
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now

    Xendit Third Party Integrations (e.g. Shopify, WooCommerce etc.)

    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now

    Xendit Third Party Data Connection

    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now

    Xendit xenShield / Fraud Detection System

    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now

    Xendit Docs (docs.xendit.co)

    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now

    Xendit Remittance Payouts

    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    Payouts Disruption in Indonesia
    Started 6 May 2025 15:20:20 (6 days ago), resolved 6 May 2025 15:30:31 (6 days ago)
    Minor Incident
    Resolved
    Disbursement - BCA
    Disbursement - Other Indonesia banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

    BCA: 250000001-500000000

    Payouts Disruption in Philippines
    Started 6 May 2025 16:50:18 (6 days ago), resolved 6 May 2025 17:50:25 (6 days ago)
    Minor Incident
    Resolved
    Disbursement - Other Philippines banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Remittance, Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

    PH_BDO: 1-50000 PH_BPI: 1-50000 PH_GCASH: 1-50000 PH_PAYMAYA: 1-50000 PH_UBP: All amount Other banks and Ewallets: 1-50000

    Payouts Disruption in Philippines
    Started 6 May 2025 18:00:59 (6 days ago), resolved 6 May 2025 18:10:25 (6 days ago)
    Minor Incident
    Resolved
    Disbursement - Other Philippines banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Payouts, Disbursements, Remittance to the following PHP destinations due to system issues with our partner.

    PH_GCASH: 1-50000 PH_UBP: above 50001 Other banks and Ewallets: 1-50000

    Payouts Disruption in Philippines
    Started 6 May 2025 18:20:19 (6 days ago), resolved 6 May 2025 18:30:26 (6 days ago)
    Minor Incident
    Resolved
    Disbursement - Other Philippines banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

    PH_UBP: above 50001 Other banks and Ewallets: 1-50000

    Payouts Disruption in Indonesia
    Started 7 May 2025 15:20:29 (5 days ago), resolved 7 May 2025 15:30:58 (5 days ago)
    Minor Incident
    Resolved
    Disbursement - BCA
    Disbursement - Other Indonesia banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

    BCA: 250000001-500000000

    Payouts Disruption in Philippines
    Started 7 May 2025 17:11:43 (5 days ago), resolved 7 May 2025 17:30:23 (5 days ago)
    Minor Incident
    Resolved
    Disbursement - BDO
    Disbursement - BPI
    Disbursement - GCASH
    Disbursement - Paymaya
    Disbursement - Other Philippines banks and E-Wallets
    More...

    Dear valued customers,

    We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

    PH_UBP: above 50001 Other banks and Ewallets: 1-50000

    Payouts Disruption in Philippines
    Started 7 May 2025 17:40:28 (5 days ago), resolved 7 May 2025 17:50:28 (5 days ago)
    Minor Incident
    Resolved
    Disbursement - Other Philippines banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Payouts, Disbursements, Remittance to the following PHP destinations due to system issues with our partner.

    PH_BDO: 1-50000 PH_BPI: 1-50000 PH_GCASH: 1-50000 PH_PAYMAYA: 1-50000 PH_UBP: All amount Other banks and Ewallets: 1-50000

    Payouts Disruption in Indonesia
    Started 9 May 2025 15:20:41 (3 days ago), resolved 9 May 2025 16:01:13 (3 days ago)
    Minor Incident
    Resolved
    Disbursement - BCA
    Disbursement - Other Indonesia banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

    BCA: 250000001-500000000

    Payouts Disruption in Philippines
    Started 9 May 2025 16:50:35 (3 days ago), resolved 9 May 2025 17:10:28 (3 days ago)
    Minor Incident
    Resolved
    Disbursement - Other Philippines banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Payouts, Disbursements, Remittance to the following PHP destinations due to system issues with our partner.

    PH_BDO: 1-50000 PH_BPI: 1-50000 PH_GCASH: 1-50000 PH_PAYMAYA: 1-50000 PH_UBP: All amount Other banks and Ewallets: 1-50000

    Payouts Disruption in Philippines
    Started 10 May 2025 05:40:24 (3 days ago), resolved 10 May 2025 11:30:41 (2 days ago)
    Minor Incident
    Resolved
    Disbursement - Other Philippines banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

    PH_MET: 1-50000

    Payouts Disruption in Philippines
    Started 10 May 2025 11:40:36 (2 days ago), resolved 10 May 2025 14:00:23 (2 days ago)
    Minor Incident
    Resolved
    Disbursement - Other Philippines banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

    PH_MET: 1-50000

    Payouts Disruption in Philippines
    Started 10 May 2025 14:10:18 (2 days ago), resolved 10 May 2025 15:40:17 (2 days ago)
    Minor Incident
    Resolved
    Disbursement - Other Philippines banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

    PH_MET: 1-50000

    Payouts Disruption in Philippines
    Started 10 May 2025 15:50:14 (2 days ago), resolved 10 May 2025 16:00:15 (2 days ago)
    Minor Incident
    Resolved
    Disbursement - Other Philippines banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

    PH_MET: 1-50000

    Payouts Disruption in Philippines
    Started 10 May 2025 16:20:33 (2 days ago), resolved 10 May 2025 16:30:19 (2 days ago)
    Minor Incident
    Resolved
    Disbursement - Other Philippines banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

    PH_MET: 1-50000

    Payouts Disruption in Philippines
    Started 10 May 2025 16:40:22 (2 days ago), resolved 10 May 2025 16:50:13 (2 days ago)
    Minor Incident
    Resolved
    Disbursement - Other Philippines banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Remittance, Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

    PH_BDO: 1-50000 PH_BPI: 1-50000 PH_GCASH: 1-50000 PH_PAYMAYA: 1-50000 PH_UBP: All amount Other banks and Ewallets: 1-50000

    Payouts Disruption in Philippines
    Started 10 May 2025 17:00:20 (2 days ago), resolved 10 May 2025 17:30:19 (2 days ago)
    Minor Incident
    Resolved
    Disbursement - BDO
    Disbursement - Other Philippines banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

    PH_BDO: 1-50000

    Payouts Disruption in Philippines
    Started 10 May 2025 17:40:15 (2 days ago), resolved 10 May 2025 19:30:17 (2 days ago)
    Minor Incident
    Resolved
    Disbursement - BDO
    Disbursement - Other Philippines banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

    PH_BDO: 1-50000

    Payouts Disruption in Indonesia
    Started 10 May 2025 23:10:15 (2 days ago), resolved 11 May 2025 11:20:25 (1 day ago)
    Minor Incident
    Resolved
    Disbursement - Other Indonesia banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner.

    OVO: 1-9999

    Xendit Global Payouts

    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    Global Payouts - EUR
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    Global Payouts - GBP
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    Global Payouts - MYR
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    Disruption to Regional Payouts for MYR
    Started 29 Apr 2025 02:05:52 (14 days ago), still ongoing
    Maintenance
    Identified
    Global Payouts - MYR

    Dear Valued Customers,

    Due to a unscheduled maintenance on our channel partner, we are experiencing a disruption to Payouts made to MYR currency.

    We will inform you when the incident is resolved.

    Best Regards, Xendit Customer Success

    Xendit Indonesia - Payments

    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    Direct Debit - BNI
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    Direct Debit - BRI
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    Direct Debit - Mandiri
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    E-Wallets - Astrapay
    Mon 5
    Tue 6
    Wed 7
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    Fri 9
    Sat 10
    Sun 11
    now
    E-Wallets - Dana
    Mon 5
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    Sat 10
    Sun 11
    now
    EWALLET DANA Indonesia Disruption
    Started 8 May 2025 16:31:52 (4 days ago), resolved 8 May 2025 16:35:52 (4 days ago)
    Minor Incident
    Resolved
    E-Wallets - Dana

    Dear Valued Customers,

    We have detected issues with DANA EWALLET payments due to a disruption on our partner's end.

    Impact:

    • We are seeing issues with completion of payments on DANA
    • Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion.
    • Market: Indonesia
    • Impact: successful payment rate dropped below normal threshold

    We are currently in the process of investigating and will keep this page updated as we learn more and restore these services. In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident:

    • Advise end users to complete payments via an alternative eWallet provider until the resolution of the issue.
    • Reconciliation of the status of transactions which have been initiated after the incident will be required. We will work with our eWallet provider and provide additional information in due course.

    Sorry for the inconvenience caused.

    Sincerely, Xendit customer service

    EWALLET DANA Indonesia Disruption
    Started 9 May 2025 05:05:19 (4 days ago), resolved 9 May 2025 05:14:18 (4 days ago)
    Minor Incident
    Resolved
    E-Wallets - Dana

    Dear Valued Customers,

    We have detected issues with DANA EWALLET payments due to a disruption on our partner's end.

    Impact:

    • Intermittent timeouts on EWALLET for creation of charge requests
    • Merchants will be able to initiate transactions, but will receive a CHANNEL_UNAVAILABLE error with a HTTP 503 response on a percent of requests.
    • Over 5.70% of requests in the last 10 minutes have been affected
    • First triggered at: 2025-05-09 12:02:15+07:00

    We are currently in the process of investigating and will keep this page updated as we learn more and restore these services. In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident:

    • Retry transactions for which a 503 error is received.
    • Reconciliation of the status of transactions after the incident will not be required.

    Sorry for the inconvenience caused.

    Sincerely, Xendit customer service

    E-Wallets - Jenius Pay
    Mon 5
    Tue 6
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    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    E-Wallets - LinkAja
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    E-Wallets - NexCash
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    E-Wallets - OVO
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    E-Wallets - ShopeePay
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    Over-The-Counter Payments - Alfamart
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    Over-The-Counter Payments - Indomaret
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    PayLater - Akulaku
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    PayLater - Atome
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    PayLater - Indodana
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    PayLater - Kredivo
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    PayLater - Uangme
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    QR Payments - DANA
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    QR_CODE DANA Indonesia Disruption
    Started 6 May 2025 07:20:08 (7 days ago), resolved 6 May 2025 07:24:09 (7 days ago)
    Minor Incident
    Resolved
    QR Payments - DANA

    Dear Valued Customers,

    We have detected issues with DANA QR_CODE payments due to a disruption on our partner's end.

    Impact:

    • We are seeing issues with completion of payments on DANA
    • Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion.
    • Market: Indonesia
    • Impact: successful payment rate dropped below normal threshold

    We are currently in the process of investigating and will keep this page updated as we learn more and restore these services. In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident:

    • Advise end users to complete payments via an alternative eWallet provider until the resolution of the issue.
    • Reconciliation of the status of transactions which have been initiated after the incident will be required. We will work with our eWallet provider and provide additional information in due course.

    Sorry for the inconvenience caused.

    Sincerely, Xendit customer service

    QR Payments - LinkAja
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    QR Payments - Xendit
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    Virtual Account - BCA
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    VIRTUAL_ACCOUNT BCA Indonesia Disruption
    Started 12 May 2025 11:36:06 (10 hours ago), resolved 12 May 2025 11:50:10 (10 hours ago)
    Minor Incident
    Resolved
    Virtual Account - BCA

    Dear Valued Customers,

    We have detected issues with VIRTUAL_ACCOUNT BCA payment due to disruption on our partner's end.

    Impact:

    • The created virtual accounts cannot be paid
    • The successful virtual accounts payment will take longer to process

    We are investigating and will keep this page updated as we hear news from our partner.

    In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:

    • Advise your payers to use other payment channels

    Sorry for the inconvenience caused.

    Sincerely, Xendit customer service

    VIRTUAL_ACCOUNT BCA Indonesia Disruption
    Started 12 May 2025 11:37:55 (10 hours ago), resolved 12 May 2025 11:38:56 (10 hours ago)
    Minor Incident
    Resolved
    Virtual Account - BCA

    Dear Valued Customers,

    We have detected issues with VIRTUAL_ACCOUNT BCA payment due to disruption on our partner's end.

    Impact:

    • The created virtual accounts cannot be paid
    • The successful virtual accounts payment will take longer to process

    We are investigating and will keep this page updated as we hear news from our partner.

    In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:

    • Advise your payers to use other payment channels

    Sorry for the inconvenience caused.

    Sincerely, Xendit customer service

    Virtual Account - BJB
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    VIRTUAL_ACCOUNT BJB Indonesia Disruption
    Started 8 Nov 2024 21:02:39 (6 months ago), still ongoing
    Minor Incident
    Identified
    Virtual Account - BJB

    Dear Valued Customers,

    We have detected issues with VIRTUAL_ACCOUNT BJB creation due to disruption on our partner's end.

    Impact:

    • New virtual accounts cannot be created

    We are investigating and will keep this page updated as we hear news from our partner.

    In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:

    • Advise your payers to use other payment channels

    Sorry for the inconvenience caused.

    Sincerely, Xendit customer service

    VIRTUAL_ACCOUNT BJB Indonesia Disruption
    Started 7 May 2025 04:35:36 (6 days ago), resolved 7 May 2025 04:51:37 (6 days ago)
    Minor Incident
    Resolved
    Virtual Account - BJB

    Dear Valued Customers,

    We have detected issues with VIRTUAL_ACCOUNT BJB creation due to disruption on our partner's end.

    Impact:

    • New virtual accounts cannot be created

    We are investigating and will keep this page updated as we hear news from our partner.

    In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:

    • Advise your payers to use other payment channels

    Sorry for the inconvenience caused.

    Sincerely, Xendit customer service

    VIRTUAL_ACCOUNT BJB Indonesia Disruption
    Started 7 May 2025 03:27:38 (6 days ago), resolved 7 May 2025 04:27:38 (6 days ago)
    Minor Incident
    Resolved
    Virtual Account - BJB

    Dear Valued Customers,

    We have detected issues with VIRTUAL_ACCOUNT BJB payment due to disruption on our partner's end.

    Impact:

    • The created virtual accounts cannot be paid
    • The successful virtual accounts payment will take longer to process

    We are investigating and will keep this page updated as we hear news from our partner.

    In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:

    • Advise your payers to use other payment channels

    Sorry for the inconvenience caused.

    Sincerely, Xendit customer service

    VIRTUAL_ACCOUNT BJB Indonesia Disruption
    Started 9 May 2025 18:47:37 (3 days ago), resolved 9 May 2025 19:15:37 (3 days ago)
    Minor Incident
    Resolved
    Virtual Account - BJB

    Dear Valued Customers,

    We have detected issues with VIRTUAL_ACCOUNT BJB payment due to disruption on our partner's end.

    Impact:

    • The created virtual accounts cannot be paid
    • The successful virtual accounts payment will take longer to process

    We are investigating and will keep this page updated as we hear news from our partner.

    In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:

    • Advise your payers to use other payment channels

    Sorry for the inconvenience caused.

    Sincerely, Xendit customer service

    VIRTUAL_ACCOUNT BJB Indonesia Disruption
    Started 9 May 2025 19:26:38 (3 days ago), resolved 9 May 2025 20:16:38 (3 days ago)
    Minor Incident
    Resolved
    Virtual Account - BJB

    Dear Valued Customers,

    We have detected issues with VIRTUAL_ACCOUNT BJB payment due to disruption on our partner's end.

    Impact:

    • The created virtual accounts cannot be paid
    • The successful virtual accounts payment will take longer to process

    We are investigating and will keep this page updated as we hear news from our partner.

    In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:

    • Advise your payers to use other payment channels

    Sorry for the inconvenience caused.

    Sincerely, Xendit customer service

    Virtual Account - BNC
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    Virtual Account - BNI
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    Virtual Account - BRI
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    Virtual Account - BSI
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    Virtual Account - BSS
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    Virtual Account - BSS BI-FAST
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    Virtual Account - CIMB
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    Virtual Account - DBS
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    Virtual Account - Mandiri
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    VIRTUAL_ACCOUNT MANDIRI Indonesia Disruption
    Started 9 May 2025 17:10:44 (3 days ago), resolved 9 May 2025 17:23:44 (3 days ago)
    Minor Incident
    Resolved
    Virtual Account - Mandiri

    Dear Valued Customers,

    We have detected issues with VIRTUAL_ACCOUNT MANDIRI payment due to disruption on our partner's end.

    Impact:

    • The created virtual accounts cannot be paid
    • The successful virtual accounts payment will take longer to process

    We are investigating and will keep this page updated as we hear news from our partner.

    In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:

    • Advise your payers to use other payment channels

    Sorry for the inconvenience caused.

    Sincerely, Xendit customer service

    Virtual Account - Permata
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    Credit/Debit Cards
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    Credit/Debit Cards - BCA
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now

    Xendit Indonesia - Payouts

    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    Disbursement - BCA
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    Payouts Disruption in Indonesia
    Started 6 May 2025 15:20:20 (6 days ago), resolved 6 May 2025 15:30:31 (6 days ago)
    Minor Incident
    Resolved
    Disbursement - BCA
    Disbursement - Other Indonesia banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

    BCA: 250000001-500000000

    Payouts Disruption in Indonesia
    Started 7 May 2025 15:20:29 (5 days ago), resolved 7 May 2025 15:30:58 (5 days ago)
    Minor Incident
    Resolved
    Disbursement - BCA
    Disbursement - Other Indonesia banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

    BCA: 250000001-500000000

    Payouts Disruption in Indonesia
    Started 9 May 2025 15:20:41 (3 days ago), resolved 9 May 2025 16:01:13 (3 days ago)
    Minor Incident
    Resolved
    Disbursement - BCA
    Disbursement - Other Indonesia banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

    BCA: 250000001-500000000

    Disbursement - BRI
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    Disbursement - BNI
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    Disbursement - BSI
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    Disbursement - Mandiri
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    Disbursement - Permata
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    Disbursement - Other Indonesia banks and E-Wallets
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    Payouts Disruption in Indonesia
    Started 6 May 2025 15:20:20 (6 days ago), resolved 6 May 2025 15:30:31 (6 days ago)
    Minor Incident
    Resolved
    Disbursement - BCA
    Disbursement - Other Indonesia banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

    BCA: 250000001-500000000

    Payouts Disruption in Indonesia
    Started 7 May 2025 15:20:29 (5 days ago), resolved 7 May 2025 15:30:58 (5 days ago)
    Minor Incident
    Resolved
    Disbursement - BCA
    Disbursement - Other Indonesia banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

    BCA: 250000001-500000000

    Payouts Disruption in Indonesia
    Started 9 May 2025 15:20:41 (3 days ago), resolved 9 May 2025 16:01:13 (3 days ago)
    Minor Incident
    Resolved
    Disbursement - BCA
    Disbursement - Other Indonesia banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

    BCA: 250000001-500000000

    Payouts Disruption in Indonesia
    Started 10 May 2025 23:10:15 (2 days ago), resolved 11 May 2025 11:20:25 (1 day ago)
    Minor Incident
    Resolved
    Disbursement - Other Indonesia banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner.

    OVO: 1-9999

    Batch Payout
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now

    Xendit Malaysia - Payments

    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    Direct Debit - UOB
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    Direct Debit - Standard Chartered
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    Direct Debit - RHB
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    Direct Debit - Public Bank
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    Direct Debit - OCBC
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    Direct Debit - MAYBANK2U
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    Direct Debit - MAYBANK2E
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    Direct Debit - KFH
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    Direct Debit - HSBC
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    Direct Debit - Hong Leong Bank
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    Direct Debit - CIMB
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    Direct Debit - BSN
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    Direct Debit - Bank Rakyat
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    Direct Debit - Bank of China
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    Direct Debit - Mualamat
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    Direct Debit - Bank Islam
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    Direct Debit - Ambank
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    Direct Debit - Alliance
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    Direct Debit - Agro
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    Direct Debit - Affin Bank
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    E-Wallets - Touch n Go
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    E-Wallets - ShopeePay
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    E-Wallets - Grabpay
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    E-Wallets - WeChat Pay
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    Credit/Debit Cards
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now

    Xendit Malaysia - Payouts

    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    Disbursement - UOB
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now

    Xendit Philippines - Payments

    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    Direct Debit - Chinabank Online Banking
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    Direct Debit - BDO
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    Direct Debit - BDO Online Banking
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    DIRECT_DEBIT BDO_ONLINE_BANKING Philippines Disruption
    Started 11 May 2025 05:13:36 (2 days ago), resolved 12 May 2025 05:39:03 (16 hours ago)
    Minor Incident
    Resolved
    Direct Debit - BDO Online Banking

    Dear Valued Customers,

    We have detected issues with DIRECT_DEBIT BDO_ONLINE_BANKING payments due to disruption on our partner's end.

    Sorry for the inconvenience caused.

    Sincerely, Xendit customer service

    Direct Debit - BOC Online Banking
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    Direct Debit - BPI
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    DIRECT_DEBIT BPI Philippines Disruption
    Started 6 May 2025 14:51:49 (6 days ago), resolved 6 May 2025 14:57:50 (6 days ago)
    Minor Incident
    Resolved
    Direct Debit - BPI

    Dear Valued Customers,

    We have detected issues with DIRECT_DEBIT BPI payments due to disruption on our partner's end.

    Impact:

    • We are seeing issues with completion of payments.

    We are investigating and will keep this page updated as we hear news from our partner.

    In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:

    • Customers may use other payment methods in the meantime.
    • It is recommended to wait for the channel to stabilize before retrying the transaction.
    • If a customer encounters any failed transactions but were debited, a reversal will be processed within the next 5 business days.

    Sorry for the inconvenience caused.

    Sincerely, Xendit customer service

    DIRECT_DEBIT BPI Philippines Disruption
    Started 6 May 2025 15:31:49 (6 days ago), resolved 6 May 2025 16:05:49 (6 days ago)
    Minor Incident
    Resolved
    Direct Debit - BPI

    Dear Valued Customers,

    We have detected issues with DIRECT_DEBIT BPI payments due to disruption on our partner's end.

    Impact:

    • We are seeing issues with completion of payments.

    We are investigating and will keep this page updated as we hear news from our partner.

    In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:

    • Customers may use other payment methods in the meantime.
    • It is recommended to wait for the channel to stabilize before retrying the transaction.
    • If a customer encounters any failed transactions but were debited, a reversal will be processed within the next 5 business days.

    Sorry for the inconvenience caused.

    Sincerely, Xendit customer service

    DIRECT_DEBIT BPI Philippines Disruption
    Started 6 May 2025 14:58:49 (6 days ago), resolved 6 May 2025 15:16:49 (6 days ago)
    Minor Incident
    Resolved
    Direct Debit - BPI

    Dear Valued Customers,

    We have detected issues with DIRECT_DEBIT BPI payments due to disruption on our partner's end.

    Impact:

    • We are seeing issues with completion of payments.

    We are investigating and will keep this page updated as we hear news from our partner.

    In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:

    • Customers may use other payment methods in the meantime.
    • It is recommended to wait for the channel to stabilize before retrying the transaction.
    • If a customer encounters any failed transactions but were debited, a reversal will be processed within the next 5 business days.

    Sorry for the inconvenience caused.

    Sincerely, Xendit customer service

    DIRECT_DEBIT BPI Philippines Disruption
    Started 6 May 2025 15:17:49 (6 days ago), resolved 6 May 2025 15:23:49 (6 days ago)
    Minor Incident
    Resolved
    Direct Debit - BPI

    Dear Valued Customers,

    We have detected issues with DIRECT_DEBIT BPI payments due to disruption on our partner's end.

    Impact:

    • We are seeing issues with completion of payments.

    We are investigating and will keep this page updated as we hear news from our partner.

    In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:

    • Customers may use other payment methods in the meantime.
    • It is recommended to wait for the channel to stabilize before retrying the transaction.
    • If a customer encounters any failed transactions but were debited, a reversal will be processed within the next 5 business days.

    Sorry for the inconvenience caused.

    Sincerely, Xendit customer service

    Direct Debit - BPI Online Banking
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    Direct Debit - BPI Recurring
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    Direct Debit - Chinabank
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    Direct Debit - Instapay Online Banking
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    Direct Debit - Landbank Online Banking
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    DIRECT_DEBIT LANDBANK_ONLINE_BANKING Philippines Disruption
    Started 11 May 2025 02:35:51 (2 days ago), still ongoing
    Minor Incident
    Identified
    Direct Debit - Landbank Online Banking

    Dear Valued Customers,

    We have detected issues with DIRECT_DEBIT LANDBANK_ONLINE_BANKING payments due to disruption on our partner's end.

    Sorry for the inconvenience caused.

    Sincerely, Xendit customer service

    Direct Debit - Maybank Online Banking
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    Direct Debit - Metrobank Online Banking
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    Direct Debit - Pesonet Online Banking
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    Direct Debit - PSBank Online Banking
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    Direct Debit - PNB Online Banking
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    Direct Debit - RCBC
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    DIRECT_DEBIT RCBC Philippines Disruption
    Started 6 Nov 2024 11:53:58 (6 months ago), still ongoing
    Critical Incident
    Identified
    Direct Debit - RCBC

    Dear Valued Customers,

    We have detected issues with DIRECT_DEBIT RCBC payments due to disruption on our partner's end.

    Impact:

    • We are seeing issues with completion of payments.

    We are investigating and will keep this page updated as we hear news from our partner.

    In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:

    • Customers may use other payment methods in the meantime.
    • It is recommended to wait for the channel to stabilize before retrying the transaction.
    • If a customer encounters any failed transactions but were debited, a reversal will be processed within the next 5 business days.

    Sorry for the inconvenience caused.

    Sincerely, Xendit customer service

    Direct Debit - RCBC Online Banking
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    Direct Debit - Robinsons Bank Online Banking
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    Direct Debit - Security Bank Online Banking
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    Direct Debit - Unionbank
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    DIRECT_DEBIT UBP Philippines Disruption
    Started 6 May 2025 13:27:01 (6 days ago), resolved 6 May 2025 13:45:02 (6 days ago)
    Minor Incident
    Resolved
    Direct Debit - Unionbank

    Dear Valued Customers,

    We have detected issues with DIRECT_DEBIT UBP payments due to disruption on our partner's end.

    Impact:

    • We are seeing issues with completion of payments.

    We are investigating and will keep this page updated as we hear news from our partner.

    In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:

    • Customers may use other payment methods in the meantime.
    • It is recommended to wait for the channel to stabilize before retrying the transaction.
    • If a customer encounters any failed transactions but were debited, a reversal will be processed within the next 5 business days.

    Sorry for the inconvenience caused.

    Sincerely, Xendit customer service

    DIRECT_DEBIT UBP Philippines Disruption
    Started 6 May 2025 17:01:02 (6 days ago), resolved 6 May 2025 17:29:02 (6 days ago)
    Minor Incident
    Resolved
    Direct Debit - Unionbank

    Dear Valued Customers,

    We have detected issues with DIRECT_DEBIT UBP payments due to disruption on our partner's end.

    Impact:

    • We are seeing issues with completion of payments.

    We are investigating and will keep this page updated as we hear news from our partner.

    In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:

    • Customers may use other payment methods in the meantime.
    • It is recommended to wait for the channel to stabilize before retrying the transaction.
    • If a customer encounters any failed transactions but were debited, a reversal will be processed within the next 5 business days.

    Sorry for the inconvenience caused.

    Sincerely, Xendit customer service

    DIRECT_DEBIT UBP Philippines Disruption
    Started 6 May 2025 17:52:02 (6 days ago), resolved 6 May 2025 18:12:04 (6 days ago)
    Minor Incident
    Resolved
    Direct Debit - Unionbank

    Dear Valued Customers,

    We have detected issues with DIRECT_DEBIT UBP payments due to disruption on our partner's end.

    Impact:

    • We are seeing issues with completion of payments.

    We are investigating and will keep this page updated as we hear news from our partner.

    In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:

    • Customers may use other payment methods in the meantime.
    • It is recommended to wait for the channel to stabilize before retrying the transaction.
    • If a customer encounters any failed transactions but were debited, a reversal will be processed within the next 5 business days.

    Sorry for the inconvenience caused.

    Sincerely, Xendit customer service

    DIRECT_DEBIT UBP Philippines Disruption
    Started 7 May 2025 17:34:01 (5 days ago), resolved 7 May 2025 17:45:03 (5 days ago)
    Minor Incident
    Resolved
    Direct Debit - Unionbank

    Dear Valued Customers,

    We have detected issues with DIRECT_DEBIT UBP payments due to disruption on our partner's end.

    Impact:

    • We are seeing issues with completion of payments.

    We are investigating and will keep this page updated as we hear news from our partner.

    In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:

    • Customers may use other payment methods in the meantime.
    • It is recommended to wait for the channel to stabilize before retrying the transaction.
    • If a customer encounters any failed transactions but were debited, a reversal will be processed within the next 5 business days.

    Sorry for the inconvenience caused.

    Sincerely, Xendit customer service

    DIRECT_DEBIT UBP Philippines Disruption
    Started 8 May 2025 04:45:03 (5 days ago), resolved 8 May 2025 04:56:01 (5 days ago)
    Minor Incident
    Resolved
    Direct Debit - Unionbank

    Dear Valued Customers,

    We have detected issues with DIRECT_DEBIT UBP payments due to disruption on our partner's end.

    Impact:

    • We are seeing issues with completion of payments.

    We are investigating and will keep this page updated as we hear news from our partner.

    In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:

    • Customers may use other payment methods in the meantime.
    • It is recommended to wait for the channel to stabilize before retrying the transaction.
    • If a customer encounters any failed transactions but were debited, a reversal will be processed within the next 5 business days.

    Sorry for the inconvenience caused.

    Sincerely, Xendit customer service

    DIRECT_DEBIT UBP Philippines Disruption
    Started 10 May 2025 12:31:03 (2 days ago), resolved 10 May 2025 12:50:02 (2 days ago)
    Minor Incident
    Resolved
    Direct Debit - Unionbank

    Dear Valued Customers,

    We have detected issues with DIRECT_DEBIT UBP payments due to disruption on our partner's end.

    Impact:

    • We are seeing issues with completion of payments.

    We are investigating and will keep this page updated as we hear news from our partner.

    In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:

    • Customers may use other payment methods in the meantime.
    • It is recommended to wait for the channel to stabilize before retrying the transaction.
    • If a customer encounters any failed transactions but were debited, a reversal will be processed within the next 5 business days.

    Sorry for the inconvenience caused.

    Sincerely, Xendit customer service

    DIRECT_DEBIT UBP Philippines Disruption
    Started 10 May 2025 16:34:02 (2 days ago), resolved 10 May 2025 16:49:03 (2 days ago)
    Minor Incident
    Resolved
    Direct Debit - Unionbank

    Dear Valued Customers,

    We have detected issues with DIRECT_DEBIT UBP payments due to disruption on our partner's end.

    Impact:

    • We are seeing issues with completion of payments.

    We are investigating and will keep this page updated as we hear news from our partner.

    In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:

    • Customers may use other payment methods in the meantime.
    • It is recommended to wait for the channel to stabilize before retrying the transaction.
    • If a customer encounters any failed transactions but were debited, a reversal will be processed within the next 5 business days.

    Sorry for the inconvenience caused.

    Sincerely, Xendit customer service

    Direct Debit - Unionbank Online Banking
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    E-Wallets - GCash
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    GCash Unavailable
    Started 22 Nov 2024 04:27:44 (6 months ago), still ongoing
    Critical Incident
    Investigating
    E-Wallets - GCash

    Dear Merchants,

    We have just been notified by GCash that they are having an emergency maintenance. We are working on the partner to understand timelines for when they can get their systems back online.

    EWALLET GCASH Philippines Disruption
    Started 8 May 2025 13:58:48 (4 days ago), resolved 8 May 2025 14:03:49 (4 days ago)
    Minor Incident
    Resolved
    E-Wallets - GCash

    Dear Valued Customers,

    We have detected issues with GCASH EWALLET payments due to a disruption on our partner's end.

    Impact:

    • We are seeing issues with completion of payments on GCASH
    • Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion.
    • Market: Philippines
    • Impact: successful payment rate dropped below normal threshold

    We are currently in the process of investigating and will keep this page updated as we learn more and restore these services. In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident:

    • Advise end users to complete payments via an alternative eWallet provider until the resolution of the issue.
    • Reconciliation of the status of transactions which have been initiated after the incident will be required. We will work with our eWallet provider and provide additional information in due course.

    Sorry for the inconvenience caused.

    Sincerely, Xendit customer service

    EWALLET GCASH Philippines Disruption
    Started 10 May 2025 12:22:36 (2 days ago), resolved 10 May 2025 12:23:37 (2 days ago)
    Minor Incident
    Resolved
    E-Wallets - GCash

    Dear Valued Customers,

    We have detected issues with GCASH EWALLET payments due to a disruption on our partner's end.

    Impact:

    • We are seeing issues with completion of payments on GCASH
    • Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion.
    • Impact: callback latency is high within the last 10 minutes with latency up to 21.011s
    • First triggered at: 2025-05-10 20:20:32+08:00

    We are currently in the process of investigating and will keep this page updated as we learn more and restore these services. In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident:

    • Advise end users to complete payments via an alternative eWallet provider until the resolution of the issue.
    • Reconciliation of the status of transactions which have been initiated after the incident will be required. We will work with our eWallet provider and provide additional information in due course.

    Sorry for the inconvenience caused.

    Sincerely, Xendit customer service

    EWALLET GCASH Philippines Disruption
    Started 10 May 2025 12:24:35 (2 days ago), resolved 10 May 2025 15:13:36 (2 days ago)
    Minor Incident
    Resolved
    E-Wallets - GCash

    Dear Valued Customers,

    We have detected issues with GCASH EWALLET payments due to a disruption on our partner's end.

    Impact:

    • We are seeing issues with completion of payments on GCASH
    • Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion.
    • Impact: callback latency is high within the last 10 minutes with latency up to 22.639s
    • First triggered at: 2025-05-10 20:22:32+08:00

    We are currently in the process of investigating and will keep this page updated as we learn more and restore these services. In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident:

    • Advise end users to complete payments via an alternative eWallet provider until the resolution of the issue.
    • Reconciliation of the status of transactions which have been initiated after the incident will be required. We will work with our eWallet provider and provide additional information in due course.

    Sorry for the inconvenience caused.

    Sincerely, Xendit customer service

    E-Wallets - Grabpay
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    E-Wallets - Paymaya
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    EWALLET PAYMAYA Philippines Disruption
    Started 6 May 2025 10:43:23 (6 days ago), resolved 6 May 2025 10:56:24 (6 days ago)
    Minor Incident
    Resolved
    E-Wallets - Paymaya

    Dear Valued Customers,

    We have detected issues with PAYMAYA EWALLET payments due to a disruption on our partner's end.

    Impact:

    • Intermittent timeouts on EWALLET for creation of charge requests
    • Merchants will be able to initiate transactions, but will receive a CHANNEL_UNAVAILABLE error with a HTTP 503 response on a percent of requests.
    • Over 10.00% of requests in the last 15 minutes have been affected
    • First triggered at: 2025-05-06 18:37:19+08:00

    We are currently in the process of investigating and will keep this page updated as we learn more and restore these services. In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident:

    • Retry transactions for which a 503 error is received.
    • Reconciliation of the status of transactions after the incident will not be required.

    Sorry for the inconvenience caused.

    Sincerely, Xendit customer service

    E-Wallets - ShopeePay
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    EWALLET SHOPEEPAY Philippines Disruption
    Started 6 May 2025 16:09:32 (6 days ago), resolved 6 May 2025 16:10:35 (6 days ago)
    Minor Incident
    Resolved
    E-Wallets - ShopeePay

    Dear Valued Customers,

    We have detected issues with SHOPEEPAY EWALLET payments due to a disruption on our partner's end.

    Impact:

    • We are seeing issues with completion of payments on SHOPEEPAY
    • Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion.
    • Impact: callback latency is high within the last 15 minutes with latency up to 31.848s
    • First triggered at: 2025-05-07 00:07:29+08:00

    We are currently in the process of investigating and will keep this page updated as we learn more and restore these services. In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident:

    • Advise end users to complete payments via an alternative eWallet provider until the resolution of the issue.
    • Reconciliation of the status of transactions which have been initiated after the incident will be required. We will work with our eWallet provider and provide additional information in due course.

    Sorry for the inconvenience caused.

    Sincerely, Xendit customer service

    EWALLET SHOPEEPAY Philippines Disruption
    Started 6 May 2025 16:29:33 (6 days ago), resolved 6 May 2025 16:41:33 (6 days ago)
    Minor Incident
    Resolved
    E-Wallets - ShopeePay

    Dear Valued Customers,

    We have detected issues with SHOPEEPAY EWALLET payments due to a disruption on our partner's end.

    Impact:

    • We are seeing issues with completion of payments on SHOPEEPAY
    • Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion.
    • Impact: callback latency is high within the last 15 minutes with latency up to 38.271s
    • First triggered at: 2025-05-07 00:27:29+08:00

    We are currently in the process of investigating and will keep this page updated as we learn more and restore these services. In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident:

    • Advise end users to complete payments via an alternative eWallet provider until the resolution of the issue.
    • Reconciliation of the status of transactions which have been initiated after the incident will be required. We will work with our eWallet provider and provide additional information in due course.

    Sorry for the inconvenience caused.

    Sincerely, Xendit customer service

    EWALLET SHOPEEPAY Philippines Disruption
    Started 7 May 2025 04:25:33 (6 days ago), resolved 7 May 2025 04:31:33 (6 days ago)
    Minor Incident
    Resolved
    E-Wallets - ShopeePay

    Dear Valued Customers,

    We have detected issues with SHOPEEPAY EWALLET payments due to a disruption on our partner's end.

    Impact:

    • We are seeing issues with completion of payments on SHOPEEPAY
    • Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion.
    • Impact: callback latency is high within the last 15 minutes with latency up to 32.422s
    • First triggered at: 2025-05-07 12:23:29+08:00

    We are currently in the process of investigating and will keep this page updated as we learn more and restore these services. In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident:

    • Advise end users to complete payments via an alternative eWallet provider until the resolution of the issue.
    • Reconciliation of the status of transactions which have been initiated after the incident will be required. We will work with our eWallet provider and provide additional information in due course.

    Sorry for the inconvenience caused.

    Sincerely, Xendit customer service

    EWALLET SHOPEEPAY Philippines Disruption
    Started 7 May 2025 04:19:33 (6 days ago), resolved 7 May 2025 04:24:32 (6 days ago)
    Minor Incident
    Resolved
    E-Wallets - ShopeePay

    Dear Valued Customers,

    We have detected issues with SHOPEEPAY EWALLET payments due to a disruption on our partner's end.

    Impact:

    • We are seeing issues with completion of payments on SHOPEEPAY
    • Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion.
    • Impact: callback latency is high within the last 15 minutes with latency up to 33.511s
    • First triggered at: 2025-05-07 12:17:29+08:00

    We are currently in the process of investigating and will keep this page updated as we learn more and restore these services. In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident:

    • Advise end users to complete payments via an alternative eWallet provider until the resolution of the issue.
    • Reconciliation of the status of transactions which have been initiated after the incident will be required. We will work with our eWallet provider and provide additional information in due course.

    Sorry for the inconvenience caused.

    Sincerely, Xendit customer service

    EWALLET SHOPEEPAY Philippines Disruption
    Started 7 May 2025 15:20:33 (5 days ago), resolved 7 May 2025 15:21:32 (5 days ago)
    Minor Incident
    Resolved
    E-Wallets - ShopeePay

    Dear Valued Customers,

    We have detected issues with SHOPEEPAY EWALLET payments due to a disruption on our partner's end.

    Impact:

    • We are seeing issues with completion of payments on SHOPEEPAY
    • Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion.
    • Impact: callback latency is high within the last 15 minutes with latency up to 32.138s
    • First triggered at: 2025-05-07 23:18:29+08:00

    We are currently in the process of investigating and will keep this page updated as we learn more and restore these services. In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident:

    • Advise end users to complete payments via an alternative eWallet provider until the resolution of the issue.
    • Reconciliation of the status of transactions which have been initiated after the incident will be required. We will work with our eWallet provider and provide additional information in due course.

    Sorry for the inconvenience caused.

    Sincerely, Xendit customer service

    EWALLET SHOPEEPAY Philippines Disruption
    Started 8 May 2025 16:53:33 (4 days ago), resolved 8 May 2025 16:54:35 (4 days ago)
    Minor Incident
    Resolved
    E-Wallets - ShopeePay

    Dear Valued Customers,

    We have detected issues with SHOPEEPAY EWALLET payments due to a disruption on our partner's end.

    Impact:

    • We are seeing issues with completion of payments on SHOPEEPAY
    • Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion.
    • Impact: callback latency is high within the last 15 minutes with latency up to 31.061s
    • First triggered at: 2025-05-09 00:51:29+08:00

    We are currently in the process of investigating and will keep this page updated as we learn more and restore these services. In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident:

    • Advise end users to complete payments via an alternative eWallet provider until the resolution of the issue.
    • Reconciliation of the status of transactions which have been initiated after the incident will be required. We will work with our eWallet provider and provide additional information in due course.

    Sorry for the inconvenience caused.

    Sincerely, Xendit customer service

    PayLater - Cashalo
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    PayLater - BillEase
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    Over-The-Counter Payments - 7-Eleven
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    Over-The-Counter Payments - 7-Eleven via Cliqq
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    Over-The-Counter Payments - Cebuana
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    Over-The-Counter Payments - CVM
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    Over-The-Counter Payments - ECPay
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    Over-The-Counter Payments - ECPay Loans
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    Over-The-Counter ECPAY_LOAN Philippines Disruption
    Started 9 May 2025 00:47:28 (4 days ago), resolved 9 May 2025 02:19:13 (4 days ago)
    Minor Incident
    Resolved
    Over-The-Counter Payments - ECPay Loans

    The issue has been identified and a fix is being implemented.

    Over-The-Counter Payments - ECPay School
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    Over-The-Counter ECPAY_SCHOOL Philippines Disruption
    Started 9 May 2025 00:47:28 (4 days ago), resolved 9 May 2025 02:19:13 (4 days ago)
    Minor Incident
    Resolved
    Over-The-Counter Payments - ECPay School

    The issue has been identified and a fix is being implemented.

    Over-The-Counter Payments - LBC
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    Over-The-Counter Payments - Mlhuillier
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    Over-The-Counter Payments - Palawan
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    Over-The-Counter Payments - Perahub
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    Over-The-Counter Payments - USSC
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    Virtual Account - BANK_TRANSFER
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    QR Payments - QRPH
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    QR_CODE QRPH Philippines Disruption
    Started 7 May 2025 16:35:58 (5 days ago), resolved 7 May 2025 17:38:58 (5 days ago)
    Minor Incident
    Resolved
    QR Payments - QRPH

    Dear Valued Customers,

    We have detected issues with QRPH QR_CODE payments due to a disruption on our partner's end.

    Impact:

    • Intermittent timeouts on QR_CODE for creation of charge requests
    • Merchants will be able to initiate transactions, but will receive a CHANNEL_UNAVAILABLE error with a HTTP 503 response on a percent of requests.
    • Market: Philippines
    • Over 0.157% of requests in the last 15 minutes have been affected

    We are currently in the process of investigating and will keep this page updated as we learn more and restore these services. In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident:

    • Retry transactions for which a 503 error is received.
    • Reconciliation of the status of transactions after the incident will not be required.

    Sorry for the inconvenience caused.

    Sincerely, Xendit customer service

    QR_CODE QRPH Philippines Disruption
    Started 7 May 2025 17:42:57 (5 days ago), resolved 8 May 2025 02:56:03 (5 days ago)
    Minor Incident
    Resolved
    QR Payments - QRPH

    Dear Valued Customers,

    We have detected issues with QRPH QR_CODE payments due to a disruption on our partner's end.

    Impact:

    • Intermittent timeouts on QR_CODE for creation of charge requests
    • Merchants will be able to initiate transactions, but will receive a CHANNEL_UNAVAILABLE error with a HTTP 503 response on a percent of requests.
    • Market: Philippines
    • Over 0.124% of requests in the last 15 minutes have been affected

    We are currently in the process of investigating and will keep this page updated as we learn more and restore these services. In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident:

    • Retry transactions for which a 503 error is received.
    • Reconciliation of the status of transactions after the incident will not be required.

    Sorry for the inconvenience caused.

    Sincerely, Xendit customer service

    QR_CODE QRPH Philippines Disruption
    Started 11 May 2025 03:41:57 (2 days ago), resolved 11 May 2025 04:01:56 (2 days ago)
    Minor Incident
    Resolved
    QR Payments - QRPH

    Dear Valued Customers,

    We have detected issues with QRPH QR_CODE payments due to a disruption on our partner's end.

    Impact:

    • Intermittent timeouts on QR_CODE for creation of charge requests
    • Merchants will be able to initiate transactions, but will receive a CHANNEL_UNAVAILABLE error with a HTTP 503 response on a percent of requests.
    • Market: Philippines
    • Over 0.107% of requests in the last 15 minutes have been affected

    We are currently in the process of investigating and will keep this page updated as we learn more and restore these services. In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident:

    • Retry transactions for which a 503 error is received.
    • Reconciliation of the status of transactions after the incident will not be required.

    Sorry for the inconvenience caused.

    Sincerely, Xendit customer service

    QR_CODE QRPH Philippines Disruption
    Started 11 May 2025 09:29:56 (2 days ago), resolved 11 May 2025 09:56:00 (2 days ago)
    Minor Incident
    Resolved
    QR Payments - QRPH

    Dear Valued Customers,

    We have detected issues with QRPH QR_CODE payments due to a disruption on our partner's end.

    Impact:

    • Intermittent timeouts on QR_CODE for creation of charge requests
    • Merchants will be able to initiate transactions, but will receive a CHANNEL_UNAVAILABLE error with a HTTP 503 response on a percent of requests.
    • Market: Philippines
    • Over 0.106% of requests in the last 15 minutes have been affected

    We are currently in the process of investigating and will keep this page updated as we learn more and restore these services. In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident:

    • Retry transactions for which a 503 error is received.
    • Reconciliation of the status of transactions after the incident will not be required.

    Sorry for the inconvenience caused.

    Sincerely, Xendit customer service

    Credit/Debit Cards
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now

    Xendit Philippines - Payouts

    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    Disbursement - BDO
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    Payouts Disruption in Philippines
    Started 7 May 2025 17:11:43 (5 days ago), resolved 7 May 2025 17:30:23 (5 days ago)
    Minor Incident
    Resolved
    Disbursement - BDO
    Disbursement - BPI
    Disbursement - GCASH
    Disbursement - Paymaya
    Disbursement - Other Philippines banks and E-Wallets
    More...

    Dear valued customers,

    We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

    PH_UBP: above 50001 Other banks and Ewallets: 1-50000

    Payouts Disruption in Philippines
    Started 10 May 2025 17:00:20 (2 days ago), resolved 10 May 2025 17:30:19 (2 days ago)
    Minor Incident
    Resolved
    Disbursement - BDO
    Disbursement - Other Philippines banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

    PH_BDO: 1-50000

    Payouts Disruption in Philippines
    Started 10 May 2025 17:40:15 (2 days ago), resolved 10 May 2025 19:30:17 (2 days ago)
    Minor Incident
    Resolved
    Disbursement - BDO
    Disbursement - Other Philippines banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

    PH_BDO: 1-50000

    Disbursement - BPI
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    Payouts Disruption in Philippines
    Started 7 May 2025 17:11:43 (5 days ago), resolved 7 May 2025 17:30:23 (5 days ago)
    Minor Incident
    Resolved
    Disbursement - BDO
    Disbursement - BPI
    Disbursement - GCASH
    Disbursement - Paymaya
    Disbursement - Other Philippines banks and E-Wallets
    More...

    Dear valued customers,

    We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

    PH_UBP: above 50001 Other banks and Ewallets: 1-50000

    Disbursement - GCASH
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    GCash Destination Unavailable
    Started 22 Nov 2024 04:13:59 (6 months ago), still ongoing
    Critical Incident
    Investigating
    Disbursement - GCASH

    Dear Merchants,

    We have just received a notice for emergency maintenance from GCash. All disbursements to GCash are expected to fail until GCash completes their maintenance.

    Payouts Disruption in Philippines
    Started 7 May 2025 17:11:43 (5 days ago), resolved 7 May 2025 17:30:23 (5 days ago)
    Minor Incident
    Resolved
    Disbursement - BDO
    Disbursement - BPI
    Disbursement - GCASH
    Disbursement - Paymaya
    Disbursement - Other Philippines banks and E-Wallets
    More...

    Dear valued customers,

    We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

    PH_UBP: above 50001 Other banks and Ewallets: 1-50000

    Disbursement - Paymaya
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    Payouts Disruption in Philippines
    Started 7 May 2025 17:11:43 (5 days ago), resolved 7 May 2025 17:30:23 (5 days ago)
    Minor Incident
    Resolved
    Disbursement - BDO
    Disbursement - BPI
    Disbursement - GCASH
    Disbursement - Paymaya
    Disbursement - Other Philippines banks and E-Wallets
    More...

    Dear valued customers,

    We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

    PH_UBP: above 50001 Other banks and Ewallets: 1-50000

    Disbursement - Other Philippines banks and E-Wallets
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    Payouts Disruption in Philippines
    Started 6 May 2025 16:50:18 (6 days ago), resolved 6 May 2025 17:50:25 (6 days ago)
    Minor Incident
    Resolved
    Disbursement - Other Philippines banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Remittance, Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

    PH_BDO: 1-50000 PH_BPI: 1-50000 PH_GCASH: 1-50000 PH_PAYMAYA: 1-50000 PH_UBP: All amount Other banks and Ewallets: 1-50000

    Payouts Disruption in Philippines
    Started 6 May 2025 18:00:59 (6 days ago), resolved 6 May 2025 18:10:25 (6 days ago)
    Minor Incident
    Resolved
    Disbursement - Other Philippines banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Payouts, Disbursements, Remittance to the following PHP destinations due to system issues with our partner.

    PH_GCASH: 1-50000 PH_UBP: above 50001 Other banks and Ewallets: 1-50000

    Payouts Disruption in Philippines
    Started 6 May 2025 18:20:19 (6 days ago), resolved 6 May 2025 18:30:26 (6 days ago)
    Minor Incident
    Resolved
    Disbursement - Other Philippines banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

    PH_UBP: above 50001 Other banks and Ewallets: 1-50000

    Payouts Disruption in Philippines
    Started 7 May 2025 17:11:43 (5 days ago), resolved 7 May 2025 17:30:23 (5 days ago)
    Minor Incident
    Resolved
    Disbursement - BDO
    Disbursement - BPI
    Disbursement - GCASH
    Disbursement - Paymaya
    Disbursement - Other Philippines banks and E-Wallets
    More...

    Dear valued customers,

    We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

    PH_UBP: above 50001 Other banks and Ewallets: 1-50000

    Payouts Disruption in Philippines
    Started 7 May 2025 17:40:28 (5 days ago), resolved 7 May 2025 17:50:28 (5 days ago)
    Minor Incident
    Resolved
    Disbursement - Other Philippines banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Payouts, Disbursements, Remittance to the following PHP destinations due to system issues with our partner.

    PH_BDO: 1-50000 PH_BPI: 1-50000 PH_GCASH: 1-50000 PH_PAYMAYA: 1-50000 PH_UBP: All amount Other banks and Ewallets: 1-50000

    Payouts Disruption in Philippines
    Started 9 May 2025 16:50:35 (3 days ago), resolved 9 May 2025 17:10:28 (3 days ago)
    Minor Incident
    Resolved
    Disbursement - Other Philippines banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Payouts, Disbursements, Remittance to the following PHP destinations due to system issues with our partner.

    PH_BDO: 1-50000 PH_BPI: 1-50000 PH_GCASH: 1-50000 PH_PAYMAYA: 1-50000 PH_UBP: All amount Other banks and Ewallets: 1-50000

    Payouts Disruption in Philippines
    Started 10 May 2025 05:40:24 (3 days ago), resolved 10 May 2025 11:30:41 (2 days ago)
    Minor Incident
    Resolved
    Disbursement - Other Philippines banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

    PH_MET: 1-50000

    Payouts Disruption in Philippines
    Started 10 May 2025 11:40:36 (2 days ago), resolved 10 May 2025 14:00:23 (2 days ago)
    Minor Incident
    Resolved
    Disbursement - Other Philippines banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

    PH_MET: 1-50000

    Payouts Disruption in Philippines
    Started 10 May 2025 14:10:18 (2 days ago), resolved 10 May 2025 15:40:17 (2 days ago)
    Minor Incident
    Resolved
    Disbursement - Other Philippines banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

    PH_MET: 1-50000

    Payouts Disruption in Philippines
    Started 10 May 2025 15:50:14 (2 days ago), resolved 10 May 2025 16:00:15 (2 days ago)
    Minor Incident
    Resolved
    Disbursement - Other Philippines banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

    PH_MET: 1-50000

    Payouts Disruption in Philippines
    Started 10 May 2025 16:20:33 (2 days ago), resolved 10 May 2025 16:30:19 (2 days ago)
    Minor Incident
    Resolved
    Disbursement - Other Philippines banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

    PH_MET: 1-50000

    Payouts Disruption in Philippines
    Started 10 May 2025 16:40:22 (2 days ago), resolved 10 May 2025 16:50:13 (2 days ago)
    Minor Incident
    Resolved
    Disbursement - Other Philippines banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Remittance, Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

    PH_BDO: 1-50000 PH_BPI: 1-50000 PH_GCASH: 1-50000 PH_PAYMAYA: 1-50000 PH_UBP: All amount Other banks and Ewallets: 1-50000

    Payouts Disruption in Philippines
    Started 10 May 2025 17:00:20 (2 days ago), resolved 10 May 2025 17:30:19 (2 days ago)
    Minor Incident
    Resolved
    Disbursement - BDO
    Disbursement - Other Philippines banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

    PH_BDO: 1-50000

    Payouts Disruption in Philippines
    Started 10 May 2025 17:40:15 (2 days ago), resolved 10 May 2025 19:30:17 (2 days ago)
    Minor Incident
    Resolved
    Disbursement - BDO
    Disbursement - Other Philippines banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

    PH_BDO: 1-50000

    Batch Payout
    Mon 5
    Tue 6
    Wed 7
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    now

    Xendit Thailand - Payments

    Mon 5
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    now
    E-Wallets - Momo
    Mon 5
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    now
    Direct Debit - Kasikornbank
    Mon 5
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    E-Wallets - ViettelPay
    Mon 5
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    Direct Debit - Bank of Bangkok Limited
    Mon 5
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    Direct Debit - Bank of Ayudhya
    Mon 5
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    now
    Direct Debit - Krungthai Bank
    Mon 5
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    now
    Direct Debit - Siam Commercial Bank
    Mon 5
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    E-Wallets - TrueMoney
    Mon 5
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    EWALLET TRUEMONEY Thailand Disruption
    Started 5 May 2025 22:34:51 (7 days ago), resolved 5 May 2025 22:35:50 (7 days ago)
    Minor Incident
    Resolved
    E-Wallets - TrueMoney

    Dear Valued Customers,

    We have detected issues with TRUEMONEY EWALLET payments due to a disruption on our partner's end.

    Impact:

    • We are seeing issues with completion of payments on TRUEMONEY
    • Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion.
    • Market: Thailand
    • Impact: successful payment rate dropped below normal threshold

    We are currently in the process of investigating and will keep this page updated as we learn more and restore these services. In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident:

    • Advise end users to complete payments via an alternative eWallet provider until the resolution of the issue.
    • Reconciliation of the status of transactions which have been initiated after the incident will be required. We will work with our eWallet provider and provide additional information in due course.

    Sorry for the inconvenience caused.

    Sincerely, Xendit customer service

    EWALLET TRUEMONEY Thailand Disruption
    Started 7 May 2025 20:21:52 (5 days ago), resolved 7 May 2025 20:22:51 (5 days ago)
    Minor Incident
    Resolved
    E-Wallets - TrueMoney

    Dear Valued Customers,

    We have detected issues with TRUEMONEY EWALLET payments due to a disruption on our partner's end.

    Impact:

    • We are seeing issues with completion of payments on TRUEMONEY
    • Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion.
    • Market: Thailand
    • Impact: successful payment rate dropped below normal threshold

    We are currently in the process of investigating and will keep this page updated as we learn more and restore these services. In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident:

    • Advise end users to complete payments via an alternative eWallet provider until the resolution of the issue.
    • Reconciliation of the status of transactions which have been initiated after the incident will be required. We will work with our eWallet provider and provide additional information in due course.

    Sorry for the inconvenience caused.

    Sincerely, Xendit customer service

    EWALLET TRUEMONEY Thailand Disruption
    Started 7 May 2025 22:09:51 (5 days ago), resolved 7 May 2025 22:10:52 (5 days ago)
    Minor Incident
    Resolved
    E-Wallets - TrueMoney

    Dear Valued Customers,

    We have detected issues with TRUEMONEY EWALLET payments due to a disruption on our partner's end.

    Impact:

    • We are seeing issues with completion of payments on TRUEMONEY
    • Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion.
    • Market: Thailand
    • Impact: successful payment rate dropped below normal threshold

    We are currently in the process of investigating and will keep this page updated as we learn more and restore these services. In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident:

    • Advise end users to complete payments via an alternative eWallet provider until the resolution of the issue.
    • Reconciliation of the status of transactions which have been initiated after the incident will be required. We will work with our eWallet provider and provide additional information in due course.

    Sorry for the inconvenience caused.

    Sincerely, Xendit customer service

    EWALLET TRUEMONEY Thailand Disruption
    Started 8 May 2025 21:08:51 (4 days ago), resolved 8 May 2025 21:09:51 (4 days ago)
    Minor Incident
    Resolved
    E-Wallets - TrueMoney

    Dear Valued Customers,

    We have detected issues with TRUEMONEY EWALLET payments due to a disruption on our partner's end.

    Impact:

    • We are seeing issues with completion of payments on TRUEMONEY
    • Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion.
    • Market: Thailand
    • Impact: successful payment rate dropped below normal threshold

    We are currently in the process of investigating and will keep this page updated as we learn more and restore these services. In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident:

    • Advise end users to complete payments via an alternative eWallet provider until the resolution of the issue.
    • Reconciliation of the status of transactions which have been initiated after the incident will be required. We will work with our eWallet provider and provide additional information in due course.

    Sorry for the inconvenience caused.

    Sincerely, Xendit customer service

    EWALLET TRUEMONEY Thailand Disruption
    Started 8 May 2025 21:40:50 (4 days ago), resolved 8 May 2025 21:46:50 (4 days ago)
    Minor Incident
    Resolved
    E-Wallets - TrueMoney

    Dear Valued Customers,

    We have detected issues with TRUEMONEY EWALLET payments due to a disruption on our partner's end.

    Impact:

    • We are seeing issues with completion of payments on TRUEMONEY
    • Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion.
    • Market: Thailand
    • Impact: successful payment rate dropped below normal threshold

    We are currently in the process of investigating and will keep this page updated as we learn more and restore these services. In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident:

    • Advise end users to complete payments via an alternative eWallet provider until the resolution of the issue.
    • Reconciliation of the status of transactions which have been initiated after the incident will be required. We will work with our eWallet provider and provide additional information in due course.

    Sorry for the inconvenience caused.

    Sincerely, Xendit customer service

    EWALLET TRUEMONEY Thailand Disruption
    Started 9 May 2025 21:14:51 (3 days ago), resolved 9 May 2025 21:16:51 (3 days ago)
    Minor Incident
    Resolved
    E-Wallets - TrueMoney

    Dear Valued Customers,

    We have detected issues with TRUEMONEY EWALLET payments due to a disruption on our partner's end.

    Impact:

    • We are seeing issues with completion of payments on TRUEMONEY
    • Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion.
    • Market: Thailand
    • Impact: successful payment rate dropped below normal threshold

    We are currently in the process of investigating and will keep this page updated as we learn more and restore these services. In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident:

    • Advise end users to complete payments via an alternative eWallet provider until the resolution of the issue.
    • Reconciliation of the status of transactions which have been initiated after the incident will be required. We will work with our eWallet provider and provide additional information in due course.

    Sorry for the inconvenience caused.

    Sincerely, Xendit customer service

    EWALLET TRUEMONEY Thailand Disruption
    Started 12 May 2025 20:48:52 (1 hour ago), resolved 12 May 2025 20:54:51 (1 hour ago)
    Minor Incident
    Resolved
    E-Wallets - TrueMoney

    Dear Valued Customers,

    We have detected issues with TRUEMONEY EWALLET payments due to a disruption on our partner's end.

    Impact:

    • We are seeing issues with completion of payments on TRUEMONEY
    • Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion.
    • Market: Thailand
    • Impact: successful payment rate dropped below normal threshold

    We are currently in the process of investigating and will keep this page updated as we learn more and restore these services. In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident:

    • Advise end users to complete payments via an alternative eWallet provider until the resolution of the issue.
    • Reconciliation of the status of transactions which have been initiated after the incident will be required. We will work with our eWallet provider and provide additional information in due course.

    Sorry for the inconvenience caused.

    Sincerely, Xendit customer service

    EWALLET TRUEMONEY Thailand Disruption
    Started 12 May 2025 20:31:50 (1 hour ago), resolved 12 May 2025 20:34:52 (1 hour ago)
    Minor Incident
    Resolved
    E-Wallets - TrueMoney

    Dear Valued Customers,

    We have detected issues with TRUEMONEY EWALLET payments due to a disruption on our partner's end.

    Impact:

    • We are seeing issues with completion of payments on TRUEMONEY
    • Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion.
    • Market: Thailand
    • Impact: successful payment rate dropped below normal threshold

    We are currently in the process of investigating and will keep this page updated as we learn more and restore these services. In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident:

    • Advise end users to complete payments via an alternative eWallet provider until the resolution of the issue.
    • Reconciliation of the status of transactions which have been initiated after the incident will be required. We will work with our eWallet provider and provide additional information in due course.

    Sorry for the inconvenience caused.

    Sincerely, Xendit customer service

    E-Wallets - Line Pay
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    E-Wallets - WeChat Pay
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    E-Wallets - ShopeePay
    Mon 5
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    QR Payments - Promptpay
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    Credit/Debit Cards
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    Xendit Thailand - Payouts

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    TH All Destinations
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    Payouts Disruption in Thailand
    Started 9 May 2025 17:00:25 (3 days ago), resolved 9 May 2025 17:30:24 (3 days ago)
    Minor Incident
    Resolved
    TH All Destinations

    Dear valued customers,

    We are currently seeing delays in processing Payouts to THB destinations due to system issues with our partner.

    Xendit Vietnam - Payments

    Mon 5
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    E-Wallets - Appota
    Mon 5
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    now
    E-Wallets - ShopeePay
    Mon 5
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    now
    E-Wallets - VNPT Wallet
    Mon 5
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    now
    E-Wallets - ZaloPay
    Mon 5
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    Virtual Account - MSB
    Mon 5
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    Virtual Account - PVcom Bank
    Mon 5
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    Virtual Account - Vietcapital
    Mon 5
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    Virtual Account - VPBank
    Mon 5
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    Virtual Account - Woori
    Mon 5
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    Credit/Debit Cards
    Mon 5
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