Xendit status is Partially Degraded Service

Wed 30
Thu 31
Fri 1
Sat 2
Sun 3
Mon 4
Tue 5
now

Xendit Remittance Payouts

Wed 30
Thu 31
Fri 1
Sat 2
Sun 3
Mon 4
Tue 5
now
E-Wallets - Dana
Wed 30
Thu 31
Fri 1
Sat 2
Sun 3
Mon 4
Tue 5
now
QR Payments - DANA
Wed 30
Thu 31
Fri 1
Sat 2
Sun 3
Mon 4
Tue 5
now
QR Payments - Xendit
Wed 30
Thu 31
Fri 1
Sat 2
Sun 3
Mon 4
Tue 5
now
Virtual Account - BSI
Wed 30
Thu 31
Fri 1
Sat 2
Sun 3
Mon 4
Tue 5
now
Disbursement - BCA
Wed 30
Thu 31
Fri 1
Sat 2
Sun 3
Mon 4
Tue 5
now
Disbursement - BNI
Wed 30
Thu 31
Fri 1
Sat 2
Sun 3
Mon 4
Tue 5
now
Last updated 1 minute ago from official status page. Learn more
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Active Incidents

No active incidents

Recently Resolved Incidents

Payouts Disruption in Thailand
Started 5 Aug 2025 20:00:34 (5 hours ago), resolved 5 Aug 2025 20:10:23 (4 hours ago)
Minor Incident
Resolved
TH All Destinations

Dear valued customers,

We are currently seeing delays in processing Remittance, Payouts to the following THB destinations due to system issues with our partner.

TH_BBL: All amount

Payouts Disruption in Philippines
Started 5 Aug 2025 16:10:25 (8 hours ago), resolved 5 Aug 2025 17:00:21 (8 hours ago)
Minor Incident
Resolved
Disbursement - BDO
Disbursement - BPI
Disbursement - Other Philippines banks and E-Wallets
Remittance Payouts

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

PH_UBP: above 50001

EWALLET SHOPEEPAY Philippines Disruption
Started 5 Aug 2025 16:37:32 (8 hours ago), resolved 5 Aug 2025 16:39:33 (8 hours ago)
Minor Incident
Resolved
E-Wallets - ShopeePay

Dear Valued Customers,

We have detected issues with SHOPEEPAY EWALLET payments due to a disruption on our partner's end.

Impact:

  • We are seeing issues with completion of payments on SHOPEEPAY
  • Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion.
  • Impact: callback latency is high within the last 15 minutes with latency up to 31.546s
  • First triggered at: 2025-08-06 00:35:29+08:00

We are currently in the process of investigating and will keep this page updated as we learn more and restore these services. In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident:

  • Advise end users to complete payments via an alternative eWallet provider until the resolution of the issue.
  • Reconciliation of the status of transactions which have been initiated after the incident will be required. We will work with our eWallet provider and provide additional information in due course.

Sorry for the inconvenience caused.

Sincerely, Xendit customer service

Payouts Disruption in Indonesia
Started 5 Aug 2025 15:20:16 (9 hours ago), resolved 5 Aug 2025 15:40:19 (9 hours ago)
Minor Incident
Resolved
Disbursement - BCA
Disbursement - Other Indonesia banks and E-Wallets
Remittance Payouts

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BCA: 250000001-500000000

Payouts Disruption in Philippines
Started 5 Aug 2025 14:10:28 (10 hours ago), resolved 5 Aug 2025 14:20:21 (10 hours ago)
Minor Incident
Resolved
Disbursement - BPI
Disbursement - Other Philippines banks and E-Wallets
Remittance Payouts

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

PH_BPI: 1-50000

DIRECT_DEBIT UBP Philippines Disruption
Started 5 Aug 2025 12:30:01 (12 hours ago), resolved 5 Aug 2025 12:52:03 (12 hours ago)
Minor Incident
Resolved
Direct Debit - Unionbank

Dear Valued Customers,

We have detected issues with DIRECT_DEBIT UBP payments due to disruption on our partner's end.

Impact:

  • We are seeing issues with completion of payments.

We are investigating and will keep this page updated as we hear news from our partner.

In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:

  • Customers may use other payment methods in the meantime.
  • It is recommended to wait for the channel to stabilize before retrying the transaction.
  • If a customer encounters any failed transactions but were debited, a reversal will be processed within the next 5 business days.

Sorry for the inconvenience caused.

Sincerely, Xendit customer service

Payouts Disruption in Philippines
Started 5 Aug 2025 12:40:18 (12 hours ago), resolved 5 Aug 2025 12:50:22 (12 hours ago)
Minor Incident
Resolved
Disbursement - Other Philippines banks and E-Wallets
Remittance Payouts

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

PH_UBP: above 50001 Other banks and Ewallets: 1-50000

Payouts Disruption in Indonesia
Started 5 Aug 2025 10:10:44 (14 hours ago), resolved 5 Aug 2025 10:20:20 (14 hours ago)
Minor Incident
Resolved
Disbursement - BSI
Disbursement - Other Indonesia banks and E-Wallets
Remittance Payouts

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BSI: 1-100000000

DIRECT_DEBIT RCBC Philippines Disruption
Started 5 Aug 2025 08:26:52 (16 hours ago), resolved 5 Aug 2025 08:40:52 (16 hours ago)
Minor Incident
Resolved
Direct Debit - RCBC

Dear Valued Customers,

We have detected issues with DIRECT_DEBIT RCBC payments due to disruption on our partner's end.

Impact:

  • We are seeing issues with completion of payments.

We are investigating and will keep this page updated as we hear news from our partner.

In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:

  • Customers may use other payment methods in the meantime.
  • It is recommended to wait for the channel to stabilize before retrying the transaction.
  • If a customer encounters any failed transactions but were debited, a reversal will be processed within the next 5 business days.

Sorry for the inconvenience caused.

Sincerely, Xendit customer service

Payouts Disruption in Indonesia
Started 5 Aug 2025 06:40:18 (18 hours ago), resolved 5 Aug 2025 06:50:29 (18 hours ago)
Minor Incident
Resolved
Disbursement - BCA
Disbursement - Other Indonesia banks and E-Wallets
Remittance Payouts

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner.

BCA: 1-250000000

DIRECT_DEBIT RCBC Philippines Disruption
Started 5 Aug 2025 04:19:53 (20 hours ago), resolved 5 Aug 2025 04:33:52 (20 hours ago)
Minor Incident
Resolved
Direct Debit - RCBC

Dear Valued Customers,

We have detected issues with DIRECT_DEBIT RCBC payments due to disruption on our partner's end.

Impact:

  • We are seeing issues with completion of payments.

We are investigating and will keep this page updated as we hear news from our partner.

In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:

  • Customers may use other payment methods in the meantime.
  • It is recommended to wait for the channel to stabilize before retrying the transaction.
  • If a customer encounters any failed transactions but were debited, a reversal will be processed within the next 5 business days.

Sorry for the inconvenience caused.

Sincerely, Xendit customer service

EWALLET PAYMAYA Philippines Disruption
Started 4 Aug 2025 23:37:22 (1 day ago), resolved 5 Aug 2025 00:00:24 (1 day ago)
Minor Incident
Resolved
E-Wallets - Paymaya

Dear Valued Customers,

We have detected issues with PAYMAYA EWALLET payments due to a disruption on our partner's end.

Impact:

  • Intermittent timeouts on EWALLET for creation of charge requests
  • Merchants will be able to initiate transactions, but will receive a CHANNEL_UNAVAILABLE error with a HTTP 503 response on a percent of requests.
  • Over 11.00% of requests in the last 15 minutes have been affected
  • First triggered at: 2025-08-05 07:35:19+08:00

We are currently in the process of investigating and will keep this page updated as we learn more and restore these services. In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident:

  • Retry transactions for which a 503 error is received.
  • Reconciliation of the status of transactions after the incident will not be required.

Sorry for the inconvenience caused.

Sincerely, Xendit customer service

Payouts Disruption in Indonesia
Started 4 Aug 2025 16:00:33 (1 day ago), resolved 4 Aug 2025 22:00:36 (1 day ago)
Minor Incident
Resolved
Disbursement - BCA
Disbursement - Other Indonesia banks and E-Wallets
Remittance Payouts

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner.

BCA: All amount

EWALLET TRUEMONEY Thailand Disruption
Started 4 Aug 2025 21:35:50 (1 day ago), resolved 4 Aug 2025 21:37:54 (1 day ago)
Minor Incident
Resolved
E-Wallets - TrueMoney

Dear Valued Customers,

We have detected issues with TRUEMONEY EWALLET payments due to a disruption on our partner's end.

Impact:

  • We are seeing issues with completion of payments on TRUEMONEY
  • Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion.
  • Market: Thailand
  • Impact: successful payment rate dropped below normal threshold

We are currently in the process of investigating and will keep this page updated as we learn more and restore these services. In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident:

  • Advise end users to complete payments via an alternative eWallet provider until the resolution of the issue.
  • Reconciliation of the status of transactions which have been initiated after the incident will be required. We will work with our eWallet provider and provide additional information in due course.

Sorry for the inconvenience caused.

Sincerely, Xendit customer service

EWALLET DANA Indonesia Disruption
Started 4 Aug 2025 21:01:52 (1 day ago), resolved 4 Aug 2025 21:02:52 (1 day ago)
Minor Incident
Resolved
E-Wallets - Dana

Dear Valued Customers,

We have detected issues with DANA EWALLET payments due to a disruption on our partner's end.

Impact:

  • We are seeing issues with completion of payments on DANA
  • Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion.
  • Market: Indonesia
  • Impact: successful payment rate dropped below normal threshold

We are currently in the process of investigating and will keep this page updated as we learn more and restore these services. In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident:

  • Advise end users to complete payments via an alternative eWallet provider until the resolution of the issue.
  • Reconciliation of the status of transactions which have been initiated after the incident will be required. We will work with our eWallet provider and provide additional information in due course.

Sorry for the inconvenience caused.

Sincerely, Xendit customer service

Payouts Disruption in Philippines
Started 4 Aug 2025 19:02:39 (1 day ago), resolved 4 Aug 2025 19:10:15 (1 day ago)
Minor Incident
Resolved
Disbursement - Other Philippines banks and E-Wallets
Remittance Payouts

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

PH_UBP: above 50001

Payouts Disruption in Philippines
Started 4 Aug 2025 17:10:13 (1 day ago), resolved 4 Aug 2025 17:30:24 (1 day ago)
Minor Incident
Resolved
Disbursement - BDO
Disbursement - BPI
Disbursement - Other Philippines banks and E-Wallets
Remittance Payouts

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

PH_UBP: above 50001

EWALLET DANA Indonesia Disruption
Started 4 Aug 2025 17:02:51 (1 day ago), resolved 4 Aug 2025 17:03:53 (1 day ago)
Minor Incident
Resolved
E-Wallets - Dana

Dear Valued Customers,

We have detected issues with DANA EWALLET payments due to a disruption on our partner's end.

Impact:

  • We are seeing issues with completion of payments on DANA
  • Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion.
  • Market: Indonesia
  • Impact: successful payment rate dropped below normal threshold

We are currently in the process of investigating and will keep this page updated as we learn more and restore these services. In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident:

  • Advise end users to complete payments via an alternative eWallet provider until the resolution of the issue.
  • Reconciliation of the status of transactions which have been initiated after the incident will be required. We will work with our eWallet provider and provide additional information in due course.

Sorry for the inconvenience caused.

Sincerely, Xendit customer service

Payouts Disruption in Philippines
Started 4 Aug 2025 16:20:20 (1 day ago), resolved 4 Aug 2025 16:30:19 (1 day ago)
Minor Incident
Resolved
Disbursement - Other Philippines banks and E-Wallets
Remittance Payouts

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

PH_UBP: above 50001

Payouts Disruption in Philippines
Started 4 Aug 2025 16:00:52 (1 day ago), resolved 4 Aug 2025 16:10:23 (1 day ago)
Minor Incident
Resolved
Disbursement - Other Philippines banks and E-Wallets
Remittance Payouts

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

PH_UBP: above 50001

Payouts Disruption in Indonesia
Started 4 Aug 2025 15:20:27 (1 day ago), resolved 4 Aug 2025 15:40:30 (1 day ago)
Minor Incident
Resolved
Disbursement - BCA
Disbursement - Other Indonesia banks and E-Wallets
Remittance Payouts

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BCA: 250000001-500000000

Payouts Disruption in Philippines
Started 4 Aug 2025 14:10:26 (1 day ago), resolved 4 Aug 2025 14:20:36 (1 day ago)
Minor Incident
Resolved
Disbursement - BPI
Disbursement - Other Philippines banks and E-Wallets
Remittance Payouts

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

PH_BPI: 1-50000

EWALLET SHOPEEPAY Philippines Disruption
Started 4 Aug 2025 12:44:33 (1 day ago), resolved 4 Aug 2025 12:45:34 (1 day ago)
Minor Incident
Resolved
E-Wallets - ShopeePay

Dear Valued Customers,

We have detected issues with SHOPEEPAY EWALLET payments due to a disruption on our partner's end.

Impact:

  • We are seeing issues with completion of payments on SHOPEEPAY
  • Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion.
  • Impact: callback latency is high within the last 15 minutes with latency up to 31.111s
  • First triggered at: 2025-08-04 20:42:29+08:00

We are currently in the process of investigating and will keep this page updated as we learn more and restore these services. In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident:

  • Advise end users to complete payments via an alternative eWallet provider until the resolution of the issue.
  • Reconciliation of the status of transactions which have been initiated after the incident will be required. We will work with our eWallet provider and provide additional information in due course.

Sorry for the inconvenience caused.

Sincerely, Xendit customer service

VIRTUAL_ACCOUNT BSI Indonesia Disruption
Started 4 Aug 2025 10:23:46 (2 days ago), resolved 4 Aug 2025 10:35:46 (2 days ago)
Minor Incident
Resolved
Virtual Account - BSI

Dear Valued Customers,

We have detected issues with VIRTUAL_ACCOUNT BSI payment due to disruption on our partner's end.

Impact:

  • The created virtual accounts cannot be paid
  • The successful virtual accounts payment will take longer to process

We are investigating and will keep this page updated as we hear news from our partner.

In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:

  • Advise your payers to use other payment channels

Sorry for the inconvenience caused.

Sincerely, Xendit customer service

QR_CODE QRIS Disruption
Started 4 Aug 2025 08:41:32 (2 days ago), resolved 4 Aug 2025 08:41:32 (2 days ago)
Incident without Impact
Resolved
QR Payments - Xendit

Dear Valued Customers,

We have detected issues with QRPH QRIS payments due to a disruption on our partner's end.

Impact:

  • End customers might see balance deducted on their end - these will be rejected from the Issuer and reversed in due time.
  • Customers might not receive callbacks for certain transactions.

Start time: 13:21 GMT+7 End time: 14:24 GMT+7

Sorry for the inconvenience caused.

Sincerely, Xendit customer service

Payouts Disruption in Indonesia
Started 3 Aug 2025 16:00:15 (2 days ago), resolved 3 Aug 2025 22:00:23 (2 days ago)
Minor Incident
Resolved
Disbursement - BNI
Disbursement - Other Indonesia banks and E-Wallets
Remittance Payouts

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.

BNI: All amount

EWALLET DANA Indonesia Disruption
Started 3 Aug 2025 17:01:52 (2 days ago), resolved 3 Aug 2025 17:03:53 (2 days ago)
Minor Incident
Resolved
E-Wallets - Dana

Dear Valued Customers,

We have detected issues with DANA EWALLET payments due to a disruption on our partner's end.

Impact:

  • We are seeing issues with completion of payments on DANA
  • Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion.
  • Market: Indonesia
  • Impact: successful payment rate dropped below normal threshold

We are currently in the process of investigating and will keep this page updated as we learn more and restore these services. In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident:

  • Advise end users to complete payments via an alternative eWallet provider until the resolution of the issue.
  • Reconciliation of the status of transactions which have been initiated after the incident will be required. We will work with our eWallet provider and provide additional information in due course.

Sorry for the inconvenience caused.

Sincerely, Xendit customer service

Payouts Disruption in Philippines
Started 3 Aug 2025 16:30:17 (2 days ago), resolved 3 Aug 2025 16:40:23 (2 days ago)
Minor Incident
Resolved
Disbursement - Other Philippines banks and E-Wallets

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

PH_UBP: above 50001

Payouts Disruption in Philippines
Started 3 Aug 2025 11:40:18 (3 days ago), resolved 3 Aug 2025 12:00:13 (3 days ago)
Minor Incident
Resolved
Disbursement - Other Philippines banks and E-Wallets
Remittance Payouts

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

PH_UBP: All amount

DIRECT_DEBIT UBP Philippines Disruption
Started 3 Aug 2025 11:54:02 (3 days ago), resolved 3 Aug 2025 11:55:02 (3 days ago)
Minor Incident
Resolved
Direct Debit - Unionbank

Dear Valued Customers,

We have detected issues with DIRECT_DEBIT UBP payments due to disruption on our partner's end.

Impact:

  • We are seeing issues with completion of payments.

We are investigating and will keep this page updated as we hear news from our partner.

In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:

  • Customers may use other payment methods in the meantime.
  • It is recommended to wait for the channel to stabilize before retrying the transaction.
  • If a customer encounters any failed transactions but were debited, a reversal will be processed within the next 5 business days.

Sorry for the inconvenience caused.

Sincerely, Xendit customer service

DIRECT_DEBIT BDO_ONLINE_BANKING Philippines Disruption
Started 3 Aug 2025 06:04:12 (3 days ago), resolved 3 Aug 2025 06:34:00 (3 days ago)
Minor Incident
Resolved
Direct Debit - BDO Online Banking

Dear Valued Customers,

We have detected issues with DIRECT_DEBIT BDO_ONLINE_BANKING payments due to disruption on our partner's end.

Sorry for the inconvenience caused.

Sincerely, Xendit customer service

Payouts Disruption in Indonesia
Started 2 Aug 2025 16:00:24 (3 days ago), resolved 2 Aug 2025 22:00:16 (3 days ago)
Minor Incident
Resolved
Disbursement - BNI
Disbursement - Other Indonesia banks and E-Wallets
Remittance Payouts

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BNI: All amount

DIRECT_DEBIT UBP Philippines Disruption
Started 2 Aug 2025 16:43:02 (3 days ago), resolved 2 Aug 2025 16:52:02 (3 days ago)
Minor Incident
Resolved
Direct Debit - Unionbank

Dear Valued Customers,

We have detected issues with DIRECT_DEBIT UBP payments due to disruption on our partner's end.

Impact:

  • We are seeing issues with completion of payments.

We are investigating and will keep this page updated as we hear news from our partner.

In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:

  • Customers may use other payment methods in the meantime.
  • It is recommended to wait for the channel to stabilize before retrying the transaction.
  • If a customer encounters any failed transactions but were debited, a reversal will be processed within the next 5 business days.

Sorry for the inconvenience caused.

Sincerely, Xendit customer service

Payouts Disruption in Philippines
Started 2 Aug 2025 16:40:21 (3 days ago), resolved 2 Aug 2025 16:50:16 (3 days ago)
Minor Incident
Resolved
Disbursement - Other Philippines banks and E-Wallets

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

PH_UBP: above 50001

Payouts Disruption in Philippines
Started 2 Aug 2025 16:20:20 (3 days ago), resolved 2 Aug 2025 16:30:14 (3 days ago)
Minor Incident
Resolved
Disbursement - Other Philippines banks and E-Wallets

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

PH_UBP: above 50001

Payouts Disruption in Philippines
Started 2 Aug 2025 14:40:13 (3 days ago), resolved 2 Aug 2025 15:00:20 (3 days ago)
Minor Incident
Resolved
Disbursement - Other Philippines banks and E-Wallets
Remittance Payouts

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

PH_MET: 1-50000

Payouts Disruption in Indonesia
Started 1 Aug 2025 18:00:18 (4 days ago), resolved 1 Aug 2025 22:00:15 (4 days ago)
Minor Incident
Resolved
Disbursement - BNI
Disbursement - Other Indonesia banks and E-Wallets
Remittance Payouts

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner.

BNI: 1-9999, above 100000001

Payouts Disruption in Thailand
Started 1 Aug 2025 20:00:22 (4 days ago), resolved 1 Aug 2025 20:20:14 (4 days ago)
Minor Incident
Resolved
TH All Destinations

Dear valued customers,

We are currently seeing delays in processing Payouts to the following THB destinations due to system issues with our partner.

TH_BBL: All amount

Payouts Disruption in Philippines
Started 1 Aug 2025 16:50:17 (4 days ago), resolved 1 Aug 2025 17:10:15 (4 days ago)
Minor Incident
Resolved
Disbursement - BPI
Disbursement - Other Philippines banks and E-Wallets
Remittance Payouts

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

PH_BPI: 1-50000

Payouts Disruption in Indonesia
Started 1 Aug 2025 15:20:16 (4 days ago), resolved 1 Aug 2025 15:40:22 (4 days ago)
Minor Incident
Resolved
Disbursement - BCA
Disbursement - Other Indonesia banks and E-Wallets
Remittance Payouts

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BCA: 250000001-500000000

QR_CODE DANA Indonesia Disruption
Started 1 Aug 2025 14:30:09 (4 days ago), resolved 1 Aug 2025 14:31:09 (4 days ago)
Minor Incident
Resolved
QR Payments - DANA

Dear Valued Customers,

We have detected issues with DANA QR_CODE payments due to a disruption on our partner's end.

Impact:

  • We are seeing issues with completion of payments on DANA
  • Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion.
  • Market: Indonesia
  • Impact: successful payment rate dropped below normal threshold

We are currently in the process of investigating and will keep this page updated as we learn more and restore these services. In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident:

  • Advise end users to complete payments via an alternative eWallet provider until the resolution of the issue.
  • Reconciliation of the status of transactions which have been initiated after the incident will be required. We will work with our eWallet provider and provide additional information in due course.

Sorry for the inconvenience caused.

Sincerely, Xendit customer service

Payouts Disruption in Indonesia
Started 31 Jul 2025 21:40:22 (5 days ago), resolved 1 Aug 2025 03:10:19 (5 days ago)
Minor Incident
Resolved
Disbursement - Other Indonesia banks and E-Wallets
Remittance Payouts

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

GOPAY: 1-9999

Payouts Disruption in Philippines
Started 31 Jul 2025 18:30:12 (5 days ago), resolved 31 Jul 2025 18:40:17 (5 days ago)
Minor Incident
Resolved
Disbursement - Other Philippines banks and E-Wallets
Remittance Payouts

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

PH_UBP: above 50001

Payouts Disruption in Philippines
Started 31 Jul 2025 14:30:16 (5 days ago), resolved 31 Jul 2025 14:40:16 (5 days ago)
Minor Incident
Resolved
Disbursement - Other Philippines banks and E-Wallets
Remittance Payouts

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

PH_MET: 1-50000

Payouts Disruption in Philippines
Started 31 Jul 2025 14:10:16 (5 days ago), resolved 31 Jul 2025 14:20:13 (5 days ago)
Minor Incident
Resolved
Disbursement - BPI
Disbursement - Other Philippines banks and E-Wallets
Remittance Payouts

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

PH_BPI: 1-50000

Payouts Disruption in Philippines
Started 31 Jul 2025 13:50:17 (5 days ago), resolved 31 Jul 2025 14:00:13 (5 days ago)
Minor Incident
Resolved
Disbursement - Other Philippines banks and E-Wallets
Remittance Payouts

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

PH_UBP: above 50001

Payouts Disruption in Indonesia
Started 31 Jul 2025 08:00:39 (6 days ago), resolved 31 Jul 2025 09:30:29 (6 days ago)
Minor Incident
Resolved
Disbursement - Other Indonesia banks and E-Wallets
Remittance Payouts

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner.

GOPAY: 1-9999

DIRECT_DEBIT RCBC Philippines Disruption
Started 31 Jul 2025 02:32:52 (6 days ago), resolved 31 Jul 2025 02:40:52 (6 days ago)
Minor Incident
Resolved
Direct Debit - RCBC

Dear Valued Customers,

We have detected issues with DIRECT_DEBIT RCBC payments due to disruption on our partner's end.

Impact:

  • We are seeing issues with completion of payments.

We are investigating and will keep this page updated as we hear news from our partner.

In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:

  • Customers may use other payment methods in the meantime.
  • It is recommended to wait for the channel to stabilize before retrying the transaction.
  • If a customer encounters any failed transactions but were debited, a reversal will be processed within the next 5 business days.

Sorry for the inconvenience caused.

Sincerely, Xendit customer service

Payouts Disruption in Indonesia
Started 30 Jul 2025 20:30:28 (6 days ago), resolved 31 Jul 2025 00:10:17 (6 days ago)
Minor Incident
Resolved
Disbursement - Other Indonesia banks and E-Wallets
Remittance Payouts

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.

GOPAY: 1-9999

EWALLET TRUEMONEY Thailand Disruption
Started 30 Jul 2025 21:32:51 (6 days ago), resolved 30 Jul 2025 21:34:51 (6 days ago)
Minor Incident
Resolved
E-Wallets - TrueMoney

Dear Valued Customers,

We have detected issues with TRUEMONEY EWALLET payments due to a disruption on our partner's end.

Impact:

  • We are seeing issues with completion of payments on TRUEMONEY
  • Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion.
  • Market: Thailand
  • Impact: successful payment rate dropped below normal threshold

We are currently in the process of investigating and will keep this page updated as we learn more and restore these services. In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident:

  • Advise end users to complete payments via an alternative eWallet provider until the resolution of the issue.
  • Reconciliation of the status of transactions which have been initiated after the incident will be required. We will work with our eWallet provider and provide additional information in due course.

Sorry for the inconvenience caused.

Sincerely, Xendit customer service

EWALLET GRABPAY Philippines Disruption
Started 30 Jul 2025 20:03:22 (6 days ago), resolved 30 Jul 2025 20:18:22 (6 days ago)
Minor Incident
Resolved
E-Wallets - Grabpay

Dear Valued Customers,

We have detected issues with GRABPAY EWALLET payments due to a disruption on our partner's end.

Impact:

  • Intermittent timeouts on EWALLET for creation of charge requests
  • Merchants will be able to initiate transactions, but will receive a CHANNEL_UNAVAILABLE error with a HTTP 503 response on a percent of requests.
  • Over 15.30% of requests in the last 15 minutes have been affected
  • First triggered at: 2025-07-31 04:01:18+08:00

We are currently in the process of investigating and will keep this page updated as we learn more and restore these services. In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident:

  • Retry transactions for which a 503 error is received.
  • Reconciliation of the status of transactions after the incident will not be required.

Sorry for the inconvenience caused.

Sincerely, Xendit customer service

DIRECT_DEBIT UBP Philippines Disruption
Started 30 Jul 2025 16:46:02 (6 days ago), resolved 30 Jul 2025 17:03:03 (6 days ago)
Minor Incident
Resolved
Direct Debit - Unionbank

Dear Valued Customers,

We have detected issues with DIRECT_DEBIT UBP payments due to disruption on our partner's end.

Impact:

  • We are seeing issues with completion of payments.

We are investigating and will keep this page updated as we hear news from our partner.

In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:

  • Customers may use other payment methods in the meantime.
  • It is recommended to wait for the channel to stabilize before retrying the transaction.
  • If a customer encounters any failed transactions but were debited, a reversal will be processed within the next 5 business days.

Sorry for the inconvenience caused.

Sincerely, Xendit customer service

Payouts Disruption in Philippines
Started 30 Jul 2025 16:20:22 (6 days ago), resolved 30 Jul 2025 17:00:19 (6 days ago)
Minor Incident
Resolved
Disbursement - BPI
Disbursement - Other Philippines banks and E-Wallets
Remittance Payouts

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

PH_UBP: above 50001

Payouts Disruption in Indonesia
Started 30 Jul 2025 15:20:15 (6 days ago), resolved 30 Jul 2025 15:30:28 (6 days ago)
Minor Incident
Resolved
Disbursement - BCA
Disbursement - Other Indonesia banks and E-Wallets
Remittance Payouts

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BCA: 250000001-500000000

Payouts Disruption in Philippines
Started 30 Jul 2025 14:10:23 (6 days ago), resolved 30 Jul 2025 14:20:15 (6 days ago)
Minor Incident
Resolved
Disbursement - BPI
Disbursement - Other Philippines banks and E-Wallets
Remittance Payouts

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

PH_BPI: 1-50000

EWALLET DANA Indonesia Disruption
Started 30 Jul 2025 03:43:52 (7 days ago), resolved 30 Jul 2025 05:07:52 (7 days ago)
Minor Incident
Resolved
E-Wallets - Dana

Dear Valued Customers,

We have detected issues with DANA EWALLET payments due to a disruption on our partner's end.

Impact:

  • We are seeing issues with completion of payments on DANA
  • Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion.
  • Market: Indonesia
  • Impact: successful payment rate dropped below normal threshold

We are currently in the process of investigating and will keep this page updated as we learn more and restore these services. In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident:

  • Advise end users to complete payments via an alternative eWallet provider until the resolution of the issue.
  • Reconciliation of the status of transactions which have been initiated after the incident will be required. We will work with our eWallet provider and provide additional information in due course.

Sorry for the inconvenience caused.

Sincerely, Xendit customer service

DIRECT_DEBIT RCBC Philippines Disruption
Started 30 Jul 2025 03:05:53 (7 days ago), resolved 30 Jul 2025 03:21:52 (7 days ago)
Minor Incident
Resolved
Direct Debit - RCBC

Dear Valued Customers,

We have detected issues with DIRECT_DEBIT RCBC payments due to disruption on our partner's end.

Impact:

  • We are seeing issues with completion of payments.

We are investigating and will keep this page updated as we hear news from our partner.

In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:

  • Customers may use other payment methods in the meantime.
  • It is recommended to wait for the channel to stabilize before retrying the transaction.
  • If a customer encounters any failed transactions but were debited, a reversal will be processed within the next 5 business days.

Sorry for the inconvenience caused.

Sincerely, Xendit customer service

EWALLET PAYMAYA Philippines Disruption
Started 30 Jul 2025 02:54:53 (7 days ago), resolved 30 Jul 2025 03:09:52 (7 days ago)
Minor Incident
Resolved
E-Wallets - Paymaya

Dear Valued Customers,

We have detected issues with PAYMAYA EWALLET payments due to a disruption on our partner's end.

Impact:

  • We are seeing issues with completion of payments on PAYMAYA
  • Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion.
  • Market: Philippines
  • Impact: successful payment rate dropped below normal threshold

We are currently in the process of investigating and will keep this page updated as we learn more and restore these services. In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident:

  • Advise end users to complete payments via an alternative eWallet provider until the resolution of the issue.
  • Reconciliation of the status of transactions which have been initiated after the incident will be required. We will work with our eWallet provider and provide additional information in due course.

Sorry for the inconvenience caused.

Sincerely, Xendit customer service

EWALLET PAYMAYA Philippines Disruption
Started 30 Jul 2025 02:50:52 (7 days ago), resolved 30 Jul 2025 02:53:53 (7 days ago)
Minor Incident
Resolved
E-Wallets - Paymaya

Dear Valued Customers,

We have detected issues with PAYMAYA EWALLET payments due to a disruption on our partner's end.

Impact:

  • We are seeing issues with completion of payments on PAYMAYA
  • Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion.
  • Market: Philippines
  • Impact: successful payment rate dropped below normal threshold

We are currently in the process of investigating and will keep this page updated as we learn more and restore these services. In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident:

  • Advise end users to complete payments via an alternative eWallet provider until the resolution of the issue.
  • Reconciliation of the status of transactions which have been initiated after the incident will be required. We will work with our eWallet provider and provide additional information in due course.

Sorry for the inconvenience caused.

Sincerely, Xendit customer service

Xendit Outage Survival Guide

A step-by-step guide to help you survive a Xendit outage
NaN%

    Xendit Components

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    Xendit API

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    Cards
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    now
    Customers Endpoints
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    now
    Direct Debit
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    now
    E-Wallets
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    now
    Over-The-Counter Payments
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    PayLater
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    Payment APIs
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    Payment Links
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    Payouts
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    now
    QR Codes
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    now
    Subscriptions
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    Virtual Account
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    now
    xenPlatform Accounts
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    xenPlatform Transfers
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    now
    Banking as a Service
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    now
    Card Issuing
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    now

    Xendit Callback

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    BI SNAP Virtual Accounts
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    now
    Cards Refund
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    now
    Direct Debit
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    now
    E-Wallets
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    now
    Over-The-Counter Payments
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    now
    Payment Links
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    Fri 1
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    Mon 4
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    now
    Payouts
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    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
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    now
    PayLater
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    Fri 1
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    now
    QR Codes
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    now
    Virtual Account
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    now
    xenPlatform
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    now
    Banking as a Service
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    Tue 5
    now

    Xendit Credit/Debit Cards

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    now
    Credit/Debit Cards
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    now

    Xendit Dashboard

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    Dashboard
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    Dashboard Withdrawals
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    now
    Onboarding
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    now
    Autowithdrawal
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    now
    Batch Disbursements
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    Payment Links
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    now
    Banking as a Service
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    Topup
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    Xendit Third Party Integrations (e.g. Shopify, WooCommerce etc.)

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    Xendit Third Party Data Connection

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    Xendit xenShield / Fraud Detection System

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    Xendit Docs (docs.xendit.co)

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    Xendit Remittance Payouts

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    Payouts Disruption in Philippines
    Started 30 Jul 2025 14:10:23 (6 days ago), resolved 30 Jul 2025 14:20:15 (6 days ago)
    Minor Incident
    Resolved
    Disbursement - BPI
    Disbursement - Other Philippines banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

    PH_BPI: 1-50000

    Payouts Disruption in Indonesia
    Started 30 Jul 2025 15:20:15 (6 days ago), resolved 30 Jul 2025 15:30:28 (6 days ago)
    Minor Incident
    Resolved
    Disbursement - BCA
    Disbursement - Other Indonesia banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

    BCA: 250000001-500000000

    Payouts Disruption in Philippines
    Started 30 Jul 2025 16:20:22 (6 days ago), resolved 30 Jul 2025 17:00:19 (6 days ago)
    Minor Incident
    Resolved
    Disbursement - BPI
    Disbursement - Other Philippines banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

    PH_UBP: above 50001

    Payouts Disruption in Indonesia
    Started 30 Jul 2025 20:30:28 (6 days ago), resolved 31 Jul 2025 00:10:17 (6 days ago)
    Minor Incident
    Resolved
    Disbursement - Other Indonesia banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.

    GOPAY: 1-9999

    Payouts Disruption in Indonesia
    Started 31 Jul 2025 08:00:39 (6 days ago), resolved 31 Jul 2025 09:30:29 (6 days ago)
    Minor Incident
    Resolved
    Disbursement - Other Indonesia banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner.

    GOPAY: 1-9999

    Payouts Disruption in Philippines
    Started 31 Jul 2025 14:30:16 (5 days ago), resolved 31 Jul 2025 14:40:16 (5 days ago)
    Minor Incident
    Resolved
    Disbursement - Other Philippines banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

    PH_MET: 1-50000

    Payouts Disruption in Philippines
    Started 31 Jul 2025 14:10:16 (5 days ago), resolved 31 Jul 2025 14:20:13 (5 days ago)
    Minor Incident
    Resolved
    Disbursement - BPI
    Disbursement - Other Philippines banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

    PH_BPI: 1-50000

    Payouts Disruption in Philippines
    Started 31 Jul 2025 13:50:17 (5 days ago), resolved 31 Jul 2025 14:00:13 (5 days ago)
    Minor Incident
    Resolved
    Disbursement - Other Philippines banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

    PH_UBP: above 50001

    Payouts Disruption in Philippines
    Started 31 Jul 2025 18:30:12 (5 days ago), resolved 31 Jul 2025 18:40:17 (5 days ago)
    Minor Incident
    Resolved
    Disbursement - Other Philippines banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

    PH_UBP: above 50001

    Payouts Disruption in Indonesia
    Started 31 Jul 2025 21:40:22 (5 days ago), resolved 1 Aug 2025 03:10:19 (5 days ago)
    Minor Incident
    Resolved
    Disbursement - Other Indonesia banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Payouts, Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

    GOPAY: 1-9999

    Payouts Disruption in Indonesia
    Started 1 Aug 2025 15:20:16 (4 days ago), resolved 1 Aug 2025 15:40:22 (4 days ago)
    Minor Incident
    Resolved
    Disbursement - BCA
    Disbursement - Other Indonesia banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

    BCA: 250000001-500000000

    Payouts Disruption in Philippines
    Started 1 Aug 2025 16:50:17 (4 days ago), resolved 1 Aug 2025 17:10:15 (4 days ago)
    Minor Incident
    Resolved
    Disbursement - BPI
    Disbursement - Other Philippines banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

    PH_BPI: 1-50000

    Payouts Disruption in Indonesia
    Started 1 Aug 2025 18:00:18 (4 days ago), resolved 1 Aug 2025 22:00:15 (4 days ago)
    Minor Incident
    Resolved
    Disbursement - BNI
    Disbursement - Other Indonesia banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner.

    BNI: 1-9999, above 100000001

    Payouts Disruption in Philippines
    Started 2 Aug 2025 14:40:13 (3 days ago), resolved 2 Aug 2025 15:00:20 (3 days ago)
    Minor Incident
    Resolved
    Disbursement - Other Philippines banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

    PH_MET: 1-50000

    Payouts Disruption in Indonesia
    Started 2 Aug 2025 16:00:24 (3 days ago), resolved 2 Aug 2025 22:00:16 (3 days ago)
    Minor Incident
    Resolved
    Disbursement - BNI
    Disbursement - Other Indonesia banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Payouts, Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

    BNI: All amount

    Payouts Disruption in Philippines
    Started 3 Aug 2025 11:40:18 (3 days ago), resolved 3 Aug 2025 12:00:13 (3 days ago)
    Minor Incident
    Resolved
    Disbursement - Other Philippines banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

    PH_UBP: All amount

    Payouts Disruption in Indonesia
    Started 3 Aug 2025 16:00:15 (2 days ago), resolved 3 Aug 2025 22:00:23 (2 days ago)
    Minor Incident
    Resolved
    Disbursement - BNI
    Disbursement - Other Indonesia banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.

    BNI: All amount

    Payouts Disruption in Philippines
    Started 4 Aug 2025 14:10:26 (1 day ago), resolved 4 Aug 2025 14:20:36 (1 day ago)
    Minor Incident
    Resolved
    Disbursement - BPI
    Disbursement - Other Philippines banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

    PH_BPI: 1-50000

    Payouts Disruption in Indonesia
    Started 4 Aug 2025 15:20:27 (1 day ago), resolved 4 Aug 2025 15:40:30 (1 day ago)
    Minor Incident
    Resolved
    Disbursement - BCA
    Disbursement - Other Indonesia banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

    BCA: 250000001-500000000

    Payouts Disruption in Philippines
    Started 4 Aug 2025 16:00:52 (1 day ago), resolved 4 Aug 2025 16:10:23 (1 day ago)
    Minor Incident
    Resolved
    Disbursement - Other Philippines banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

    PH_UBP: above 50001

    Payouts Disruption in Indonesia
    Started 4 Aug 2025 16:00:33 (1 day ago), resolved 4 Aug 2025 22:00:36 (1 day ago)
    Minor Incident
    Resolved
    Disbursement - BCA
    Disbursement - Other Indonesia banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner.

    BCA: All amount

    Payouts Disruption in Philippines
    Started 4 Aug 2025 16:20:20 (1 day ago), resolved 4 Aug 2025 16:30:19 (1 day ago)
    Minor Incident
    Resolved
    Disbursement - Other Philippines banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

    PH_UBP: above 50001

    Payouts Disruption in Philippines
    Started 4 Aug 2025 17:10:13 (1 day ago), resolved 4 Aug 2025 17:30:24 (1 day ago)
    Minor Incident
    Resolved
    Disbursement - BDO
    Disbursement - BPI
    Disbursement - Other Philippines banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

    PH_UBP: above 50001

    Payouts Disruption in Philippines
    Started 4 Aug 2025 19:02:39 (1 day ago), resolved 4 Aug 2025 19:10:15 (1 day ago)
    Minor Incident
    Resolved
    Disbursement - Other Philippines banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

    PH_UBP: above 50001

    Payouts Disruption in Indonesia
    Started 5 Aug 2025 06:40:18 (18 hours ago), resolved 5 Aug 2025 06:50:29 (18 hours ago)
    Minor Incident
    Resolved
    Disbursement - BCA
    Disbursement - Other Indonesia banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner.

    BCA: 1-250000000

    Payouts Disruption in Indonesia
    Started 5 Aug 2025 10:10:44 (14 hours ago), resolved 5 Aug 2025 10:20:20 (14 hours ago)
    Minor Incident
    Resolved
    Disbursement - BSI
    Disbursement - Other Indonesia banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

    BSI: 1-100000000

    Payouts Disruption in Philippines
    Started 5 Aug 2025 12:40:18 (12 hours ago), resolved 5 Aug 2025 12:50:22 (12 hours ago)
    Minor Incident
    Resolved
    Disbursement - Other Philippines banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

    PH_UBP: above 50001 Other banks and Ewallets: 1-50000

    Payouts Disruption in Philippines
    Started 5 Aug 2025 14:10:28 (10 hours ago), resolved 5 Aug 2025 14:20:21 (10 hours ago)
    Minor Incident
    Resolved
    Disbursement - BPI
    Disbursement - Other Philippines banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

    PH_BPI: 1-50000

    Payouts Disruption in Indonesia
    Started 5 Aug 2025 15:20:16 (9 hours ago), resolved 5 Aug 2025 15:40:19 (9 hours ago)
    Minor Incident
    Resolved
    Disbursement - BCA
    Disbursement - Other Indonesia banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

    BCA: 250000001-500000000

    Payouts Disruption in Philippines
    Started 5 Aug 2025 16:10:25 (8 hours ago), resolved 5 Aug 2025 17:00:21 (8 hours ago)
    Minor Incident
    Resolved
    Disbursement - BDO
    Disbursement - BPI
    Disbursement - Other Philippines banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

    PH_UBP: above 50001

    Xendit Global Payouts

    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Global Payouts - EUR
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Global Payouts - GBP
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Global Payouts - MYR
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now

    Xendit Indonesia - Payments

    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Direct Debit - BNI
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Direct Debit - BRI
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Direct Debit - Mandiri
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    E-Wallets - Astrapay
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    E-Wallets - Dana
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    EWALLET DANA Indonesia Disruption
    Started 30 Jul 2025 03:43:52 (7 days ago), resolved 30 Jul 2025 05:07:52 (7 days ago)
    Minor Incident
    Resolved
    E-Wallets - Dana

    Dear Valued Customers,

    We have detected issues with DANA EWALLET payments due to a disruption on our partner's end.

    Impact:

    • We are seeing issues with completion of payments on DANA
    • Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion.
    • Market: Indonesia
    • Impact: successful payment rate dropped below normal threshold

    We are currently in the process of investigating and will keep this page updated as we learn more and restore these services. In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident:

    • Advise end users to complete payments via an alternative eWallet provider until the resolution of the issue.
    • Reconciliation of the status of transactions which have been initiated after the incident will be required. We will work with our eWallet provider and provide additional information in due course.

    Sorry for the inconvenience caused.

    Sincerely, Xendit customer service

    EWALLET DANA Indonesia Disruption
    Started 3 Aug 2025 17:01:52 (2 days ago), resolved 3 Aug 2025 17:03:53 (2 days ago)
    Minor Incident
    Resolved
    E-Wallets - Dana

    Dear Valued Customers,

    We have detected issues with DANA EWALLET payments due to a disruption on our partner's end.

    Impact:

    • We are seeing issues with completion of payments on DANA
    • Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion.
    • Market: Indonesia
    • Impact: successful payment rate dropped below normal threshold

    We are currently in the process of investigating and will keep this page updated as we learn more and restore these services. In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident:

    • Advise end users to complete payments via an alternative eWallet provider until the resolution of the issue.
    • Reconciliation of the status of transactions which have been initiated after the incident will be required. We will work with our eWallet provider and provide additional information in due course.

    Sorry for the inconvenience caused.

    Sincerely, Xendit customer service

    EWALLET DANA Indonesia Disruption
    Started 4 Aug 2025 17:02:51 (1 day ago), resolved 4 Aug 2025 17:03:53 (1 day ago)
    Minor Incident
    Resolved
    E-Wallets - Dana

    Dear Valued Customers,

    We have detected issues with DANA EWALLET payments due to a disruption on our partner's end.

    Impact:

    • We are seeing issues with completion of payments on DANA
    • Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion.
    • Market: Indonesia
    • Impact: successful payment rate dropped below normal threshold

    We are currently in the process of investigating and will keep this page updated as we learn more and restore these services. In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident:

    • Advise end users to complete payments via an alternative eWallet provider until the resolution of the issue.
    • Reconciliation of the status of transactions which have been initiated after the incident will be required. We will work with our eWallet provider and provide additional information in due course.

    Sorry for the inconvenience caused.

    Sincerely, Xendit customer service

    EWALLET DANA Indonesia Disruption
    Started 4 Aug 2025 21:01:52 (1 day ago), resolved 4 Aug 2025 21:02:52 (1 day ago)
    Minor Incident
    Resolved
    E-Wallets - Dana

    Dear Valued Customers,

    We have detected issues with DANA EWALLET payments due to a disruption on our partner's end.

    Impact:

    • We are seeing issues with completion of payments on DANA
    • Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion.
    • Market: Indonesia
    • Impact: successful payment rate dropped below normal threshold

    We are currently in the process of investigating and will keep this page updated as we learn more and restore these services. In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident:

    • Advise end users to complete payments via an alternative eWallet provider until the resolution of the issue.
    • Reconciliation of the status of transactions which have been initiated after the incident will be required. We will work with our eWallet provider and provide additional information in due course.

    Sorry for the inconvenience caused.

    Sincerely, Xendit customer service

    E-Wallets - Jenius Pay
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    E-Wallets - LinkAja
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    E-Wallets - NexCash
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    E-Wallets - OVO
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    E-Wallets - ShopeePay
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Over-The-Counter Payments - Alfamart
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Over-The-Counter Payments - Indomaret
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    PayLater - Akulaku
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    PayLater - Atome
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    PayLater - Indodana
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    PayLater - Kredivo
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    PayLater - Uangme
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    QR Payments - DANA
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    QR_CODE DANA Indonesia Disruption
    Started 1 Aug 2025 14:30:09 (4 days ago), resolved 1 Aug 2025 14:31:09 (4 days ago)
    Minor Incident
    Resolved
    QR Payments - DANA

    Dear Valued Customers,

    We have detected issues with DANA QR_CODE payments due to a disruption on our partner's end.

    Impact:

    • We are seeing issues with completion of payments on DANA
    • Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion.
    • Market: Indonesia
    • Impact: successful payment rate dropped below normal threshold

    We are currently in the process of investigating and will keep this page updated as we learn more and restore these services. In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident:

    • Advise end users to complete payments via an alternative eWallet provider until the resolution of the issue.
    • Reconciliation of the status of transactions which have been initiated after the incident will be required. We will work with our eWallet provider and provide additional information in due course.

    Sorry for the inconvenience caused.

    Sincerely, Xendit customer service

    QR Payments - LinkAja
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    QR Payments - Xendit
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    QR_CODE QRIS Disruption
    Started 4 Aug 2025 08:41:32 (2 days ago), resolved 4 Aug 2025 08:41:32 (2 days ago)
    Incident without Impact
    Resolved
    QR Payments - Xendit

    Dear Valued Customers,

    We have detected issues with QRPH QRIS payments due to a disruption on our partner's end.

    Impact:

    • End customers might see balance deducted on their end - these will be rejected from the Issuer and reversed in due time.
    • Customers might not receive callbacks for certain transactions.

    Start time: 13:21 GMT+7 End time: 14:24 GMT+7

    Sorry for the inconvenience caused.

    Sincerely, Xendit customer service

    Virtual Account - BCA
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Virtual Account - BJB
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Virtual Account - BNC
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Virtual Account - BNI
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Virtual Account - BRI
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Virtual Account - BSI
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    VIRTUAL_ACCOUNT BSI Indonesia Disruption
    Started 4 Aug 2025 10:23:46 (2 days ago), resolved 4 Aug 2025 10:35:46 (2 days ago)
    Minor Incident
    Resolved
    Virtual Account - BSI

    Dear Valued Customers,

    We have detected issues with VIRTUAL_ACCOUNT BSI payment due to disruption on our partner's end.

    Impact:

    • The created virtual accounts cannot be paid
    • The successful virtual accounts payment will take longer to process

    We are investigating and will keep this page updated as we hear news from our partner.

    In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:

    • Advise your payers to use other payment channels

    Sorry for the inconvenience caused.

    Sincerely, Xendit customer service

    Virtual Account - BSS
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Virtual Account - BSS BI-FAST
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Virtual Account - CIMB
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Virtual Account - DBS
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Virtual Account - Mandiri
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Virtual Account - Permata
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Credit/Debit Cards
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Credit/Debit Cards - BCA
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now

    Xendit Indonesia - Payouts

    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Disbursement - BCA
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Payouts Disruption in Indonesia
    Started 30 Jul 2025 15:20:15 (6 days ago), resolved 30 Jul 2025 15:30:28 (6 days ago)
    Minor Incident
    Resolved
    Disbursement - BCA
    Disbursement - Other Indonesia banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

    BCA: 250000001-500000000

    Payouts Disruption in Indonesia
    Started 1 Aug 2025 15:20:16 (4 days ago), resolved 1 Aug 2025 15:40:22 (4 days ago)
    Minor Incident
    Resolved
    Disbursement - BCA
    Disbursement - Other Indonesia banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

    BCA: 250000001-500000000

    Payouts Disruption in Indonesia
    Started 4 Aug 2025 15:20:27 (1 day ago), resolved 4 Aug 2025 15:40:30 (1 day ago)
    Minor Incident
    Resolved
    Disbursement - BCA
    Disbursement - Other Indonesia banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

    BCA: 250000001-500000000

    Payouts Disruption in Indonesia
    Started 4 Aug 2025 16:00:33 (1 day ago), resolved 4 Aug 2025 22:00:36 (1 day ago)
    Minor Incident
    Resolved
    Disbursement - BCA
    Disbursement - Other Indonesia banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner.

    BCA: All amount

    Payouts Disruption in Indonesia
    Started 5 Aug 2025 06:40:18 (18 hours ago), resolved 5 Aug 2025 06:50:29 (18 hours ago)
    Minor Incident
    Resolved
    Disbursement - BCA
    Disbursement - Other Indonesia banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner.

    BCA: 1-250000000

    Payouts Disruption in Indonesia
    Started 5 Aug 2025 15:20:16 (9 hours ago), resolved 5 Aug 2025 15:40:19 (9 hours ago)
    Minor Incident
    Resolved
    Disbursement - BCA
    Disbursement - Other Indonesia banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

    BCA: 250000001-500000000

    Disbursement - BRI
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Disbursement - BNI
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Payouts Disruption in Indonesia
    Started 1 Aug 2025 18:00:18 (4 days ago), resolved 1 Aug 2025 22:00:15 (4 days ago)
    Minor Incident
    Resolved
    Disbursement - BNI
    Disbursement - Other Indonesia banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner.

    BNI: 1-9999, above 100000001

    Payouts Disruption in Indonesia
    Started 2 Aug 2025 16:00:24 (3 days ago), resolved 2 Aug 2025 22:00:16 (3 days ago)
    Minor Incident
    Resolved
    Disbursement - BNI
    Disbursement - Other Indonesia banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Payouts, Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

    BNI: All amount

    Payouts Disruption in Indonesia
    Started 3 Aug 2025 16:00:15 (2 days ago), resolved 3 Aug 2025 22:00:23 (2 days ago)
    Minor Incident
    Resolved
    Disbursement - BNI
    Disbursement - Other Indonesia banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.

    BNI: All amount

    Disbursement - BSI
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Payouts Disruption in Indonesia
    Started 5 Aug 2025 10:10:44 (14 hours ago), resolved 5 Aug 2025 10:20:20 (14 hours ago)
    Minor Incident
    Resolved
    Disbursement - BSI
    Disbursement - Other Indonesia banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

    BSI: 1-100000000

    Disbursement - Mandiri
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Disbursement - Permata
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Disbursement - Other Indonesia banks and E-Wallets
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Payouts Disruption in Indonesia
    Started 30 Jul 2025 15:20:15 (6 days ago), resolved 30 Jul 2025 15:30:28 (6 days ago)
    Minor Incident
    Resolved
    Disbursement - BCA
    Disbursement - Other Indonesia banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

    BCA: 250000001-500000000

    Payouts Disruption in Indonesia
    Started 30 Jul 2025 20:30:28 (6 days ago), resolved 31 Jul 2025 00:10:17 (6 days ago)
    Minor Incident
    Resolved
    Disbursement - Other Indonesia banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.

    GOPAY: 1-9999

    Payouts Disruption in Indonesia
    Started 31 Jul 2025 08:00:39 (6 days ago), resolved 31 Jul 2025 09:30:29 (6 days ago)
    Minor Incident
    Resolved
    Disbursement - Other Indonesia banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner.

    GOPAY: 1-9999

    Payouts Disruption in Indonesia
    Started 31 Jul 2025 21:40:22 (5 days ago), resolved 1 Aug 2025 03:10:19 (5 days ago)
    Minor Incident
    Resolved
    Disbursement - Other Indonesia banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Payouts, Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

    GOPAY: 1-9999

    Payouts Disruption in Indonesia
    Started 1 Aug 2025 15:20:16 (4 days ago), resolved 1 Aug 2025 15:40:22 (4 days ago)
    Minor Incident
    Resolved
    Disbursement - BCA
    Disbursement - Other Indonesia banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

    BCA: 250000001-500000000

    Payouts Disruption in Indonesia
    Started 1 Aug 2025 18:00:18 (4 days ago), resolved 1 Aug 2025 22:00:15 (4 days ago)
    Minor Incident
    Resolved
    Disbursement - BNI
    Disbursement - Other Indonesia banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner.

    BNI: 1-9999, above 100000001

    Payouts Disruption in Indonesia
    Started 2 Aug 2025 16:00:24 (3 days ago), resolved 2 Aug 2025 22:00:16 (3 days ago)
    Minor Incident
    Resolved
    Disbursement - BNI
    Disbursement - Other Indonesia banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Payouts, Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

    BNI: All amount

    Payouts Disruption in Indonesia
    Started 3 Aug 2025 16:00:15 (2 days ago), resolved 3 Aug 2025 22:00:23 (2 days ago)
    Minor Incident
    Resolved
    Disbursement - BNI
    Disbursement - Other Indonesia banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.

    BNI: All amount

    Payouts Disruption in Indonesia
    Started 4 Aug 2025 15:20:27 (1 day ago), resolved 4 Aug 2025 15:40:30 (1 day ago)
    Minor Incident
    Resolved
    Disbursement - BCA
    Disbursement - Other Indonesia banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

    BCA: 250000001-500000000

    Payouts Disruption in Indonesia
    Started 4 Aug 2025 16:00:33 (1 day ago), resolved 4 Aug 2025 22:00:36 (1 day ago)
    Minor Incident
    Resolved
    Disbursement - BCA
    Disbursement - Other Indonesia banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner.

    BCA: All amount

    Payouts Disruption in Indonesia
    Started 5 Aug 2025 06:40:18 (18 hours ago), resolved 5 Aug 2025 06:50:29 (18 hours ago)
    Minor Incident
    Resolved
    Disbursement - BCA
    Disbursement - Other Indonesia banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner.

    BCA: 1-250000000

    Payouts Disruption in Indonesia
    Started 5 Aug 2025 10:10:44 (14 hours ago), resolved 5 Aug 2025 10:20:20 (14 hours ago)
    Minor Incident
    Resolved
    Disbursement - BSI
    Disbursement - Other Indonesia banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

    BSI: 1-100000000

    Payouts Disruption in Indonesia
    Started 5 Aug 2025 15:20:16 (9 hours ago), resolved 5 Aug 2025 15:40:19 (9 hours ago)
    Minor Incident
    Resolved
    Disbursement - BCA
    Disbursement - Other Indonesia banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

    BCA: 250000001-500000000

    Batch Payout
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now

    Xendit Malaysia - Payments

    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Direct Debit - UOB
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Direct Debit - Standard Chartered
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Direct Debit - RHB
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Direct Debit - Public Bank
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Direct Debit - OCBC
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Direct Debit - MAYBANK2U
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Direct Debit - MAYBANK2E
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Direct Debit - KFH
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Direct Debit - HSBC
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Direct Debit - Hong Leong Bank
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Direct Debit - CIMB
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Direct Debit - BSN
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Direct Debit - Bank Rakyat
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Direct Debit - Bank of China
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Direct Debit - Mualamat
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Direct Debit - Bank Islam
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Direct Debit - Ambank
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Direct Debit - Alliance
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Direct Debit - Agro
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Direct Debit - Affin Bank
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    E-Wallets - Touch n Go
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    E-Wallets - ShopeePay
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    E-Wallets - Grabpay
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    E-Wallets - WeChat Pay
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Credit/Debit Cards
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now

    Xendit Malaysia - Payouts

    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Disbursement - UOB
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now

    Xendit Philippines - Payments

    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Direct Debit - Chinabank Online Banking
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Direct Debit - BDO
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Direct Debit - BDO Online Banking
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    DIRECT_DEBIT BDO_ONLINE_BANKING Philippines Disruption
    Started 3 Aug 2025 06:04:12 (3 days ago), resolved 3 Aug 2025 06:34:00 (3 days ago)
    Minor Incident
    Resolved
    Direct Debit - BDO Online Banking

    Dear Valued Customers,

    We have detected issues with DIRECT_DEBIT BDO_ONLINE_BANKING payments due to disruption on our partner's end.

    Sorry for the inconvenience caused.

    Sincerely, Xendit customer service

    Direct Debit - BOC Online Banking
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Direct Debit - BPI
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Direct Debit - BPI Online Banking
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Direct Debit - BPI Recurring
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Direct Debit - Chinabank
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Direct Debit - Instapay Online Banking
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Direct Debit - Landbank Online Banking
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Direct Debit - Maybank Online Banking
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Direct Debit - Metrobank Online Banking
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Direct Debit - Pesonet Online Banking
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Direct Debit - PSBank Online Banking
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Direct Debit - PNB Online Banking
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Direct Debit - RCBC
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    DIRECT_DEBIT RCBC Philippines Disruption
    Started 30 Jul 2025 03:05:53 (7 days ago), resolved 30 Jul 2025 03:21:52 (7 days ago)
    Minor Incident
    Resolved
    Direct Debit - RCBC

    Dear Valued Customers,

    We have detected issues with DIRECT_DEBIT RCBC payments due to disruption on our partner's end.

    Impact:

    • We are seeing issues with completion of payments.

    We are investigating and will keep this page updated as we hear news from our partner.

    In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:

    • Customers may use other payment methods in the meantime.
    • It is recommended to wait for the channel to stabilize before retrying the transaction.
    • If a customer encounters any failed transactions but were debited, a reversal will be processed within the next 5 business days.

    Sorry for the inconvenience caused.

    Sincerely, Xendit customer service

    DIRECT_DEBIT RCBC Philippines Disruption
    Started 31 Jul 2025 02:32:52 (6 days ago), resolved 31 Jul 2025 02:40:52 (6 days ago)
    Minor Incident
    Resolved
    Direct Debit - RCBC

    Dear Valued Customers,

    We have detected issues with DIRECT_DEBIT RCBC payments due to disruption on our partner's end.

    Impact:

    • We are seeing issues with completion of payments.

    We are investigating and will keep this page updated as we hear news from our partner.

    In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:

    • Customers may use other payment methods in the meantime.
    • It is recommended to wait for the channel to stabilize before retrying the transaction.
    • If a customer encounters any failed transactions but were debited, a reversal will be processed within the next 5 business days.

    Sorry for the inconvenience caused.

    Sincerely, Xendit customer service

    DIRECT_DEBIT RCBC Philippines Disruption
    Started 5 Aug 2025 04:19:53 (20 hours ago), resolved 5 Aug 2025 04:33:52 (20 hours ago)
    Minor Incident
    Resolved
    Direct Debit - RCBC

    Dear Valued Customers,

    We have detected issues with DIRECT_DEBIT RCBC payments due to disruption on our partner's end.

    Impact:

    • We are seeing issues with completion of payments.

    We are investigating and will keep this page updated as we hear news from our partner.

    In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:

    • Customers may use other payment methods in the meantime.
    • It is recommended to wait for the channel to stabilize before retrying the transaction.
    • If a customer encounters any failed transactions but were debited, a reversal will be processed within the next 5 business days.

    Sorry for the inconvenience caused.

    Sincerely, Xendit customer service

    DIRECT_DEBIT RCBC Philippines Disruption
    Started 5 Aug 2025 08:26:52 (16 hours ago), resolved 5 Aug 2025 08:40:52 (16 hours ago)
    Minor Incident
    Resolved
    Direct Debit - RCBC

    Dear Valued Customers,

    We have detected issues with DIRECT_DEBIT RCBC payments due to disruption on our partner's end.

    Impact:

    • We are seeing issues with completion of payments.

    We are investigating and will keep this page updated as we hear news from our partner.

    In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:

    • Customers may use other payment methods in the meantime.
    • It is recommended to wait for the channel to stabilize before retrying the transaction.
    • If a customer encounters any failed transactions but were debited, a reversal will be processed within the next 5 business days.

    Sorry for the inconvenience caused.

    Sincerely, Xendit customer service

    Direct Debit - RCBC Online Banking
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Direct Debit - Robinsons Bank Online Banking
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Direct Debit - Security Bank Online Banking
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Direct Debit - Unionbank
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    DIRECT_DEBIT UBP Philippines Disruption
    Started 30 Jul 2025 16:46:02 (6 days ago), resolved 30 Jul 2025 17:03:03 (6 days ago)
    Minor Incident
    Resolved
    Direct Debit - Unionbank

    Dear Valued Customers,

    We have detected issues with DIRECT_DEBIT UBP payments due to disruption on our partner's end.

    Impact:

    • We are seeing issues with completion of payments.

    We are investigating and will keep this page updated as we hear news from our partner.

    In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:

    • Customers may use other payment methods in the meantime.
    • It is recommended to wait for the channel to stabilize before retrying the transaction.
    • If a customer encounters any failed transactions but were debited, a reversal will be processed within the next 5 business days.

    Sorry for the inconvenience caused.

    Sincerely, Xendit customer service

    DIRECT_DEBIT UBP Philippines Disruption
    Started 2 Aug 2025 16:43:02 (3 days ago), resolved 2 Aug 2025 16:52:02 (3 days ago)
    Minor Incident
    Resolved
    Direct Debit - Unionbank

    Dear Valued Customers,

    We have detected issues with DIRECT_DEBIT UBP payments due to disruption on our partner's end.

    Impact:

    • We are seeing issues with completion of payments.

    We are investigating and will keep this page updated as we hear news from our partner.

    In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:

    • Customers may use other payment methods in the meantime.
    • It is recommended to wait for the channel to stabilize before retrying the transaction.
    • If a customer encounters any failed transactions but were debited, a reversal will be processed within the next 5 business days.

    Sorry for the inconvenience caused.

    Sincerely, Xendit customer service

    DIRECT_DEBIT UBP Philippines Disruption
    Started 3 Aug 2025 11:54:02 (3 days ago), resolved 3 Aug 2025 11:55:02 (3 days ago)
    Minor Incident
    Resolved
    Direct Debit - Unionbank

    Dear Valued Customers,

    We have detected issues with DIRECT_DEBIT UBP payments due to disruption on our partner's end.

    Impact:

    • We are seeing issues with completion of payments.

    We are investigating and will keep this page updated as we hear news from our partner.

    In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:

    • Customers may use other payment methods in the meantime.
    • It is recommended to wait for the channel to stabilize before retrying the transaction.
    • If a customer encounters any failed transactions but were debited, a reversal will be processed within the next 5 business days.

    Sorry for the inconvenience caused.

    Sincerely, Xendit customer service

    DIRECT_DEBIT UBP Philippines Disruption
    Started 5 Aug 2025 12:30:01 (12 hours ago), resolved 5 Aug 2025 12:52:03 (12 hours ago)
    Minor Incident
    Resolved
    Direct Debit - Unionbank

    Dear Valued Customers,

    We have detected issues with DIRECT_DEBIT UBP payments due to disruption on our partner's end.

    Impact:

    • We are seeing issues with completion of payments.

    We are investigating and will keep this page updated as we hear news from our partner.

    In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:

    • Customers may use other payment methods in the meantime.
    • It is recommended to wait for the channel to stabilize before retrying the transaction.
    • If a customer encounters any failed transactions but were debited, a reversal will be processed within the next 5 business days.

    Sorry for the inconvenience caused.

    Sincerely, Xendit customer service

    Direct Debit - Unionbank Online Banking
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    E-Wallets - GCash
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    E-Wallets - Grabpay
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    EWALLET GRABPAY Philippines Disruption
    Started 30 Jul 2025 20:03:22 (6 days ago), resolved 30 Jul 2025 20:18:22 (6 days ago)
    Minor Incident
    Resolved
    E-Wallets - Grabpay

    Dear Valued Customers,

    We have detected issues with GRABPAY EWALLET payments due to a disruption on our partner's end.

    Impact:

    • Intermittent timeouts on EWALLET for creation of charge requests
    • Merchants will be able to initiate transactions, but will receive a CHANNEL_UNAVAILABLE error with a HTTP 503 response on a percent of requests.
    • Over 15.30% of requests in the last 15 minutes have been affected
    • First triggered at: 2025-07-31 04:01:18+08:00

    We are currently in the process of investigating and will keep this page updated as we learn more and restore these services. In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident:

    • Retry transactions for which a 503 error is received.
    • Reconciliation of the status of transactions after the incident will not be required.

    Sorry for the inconvenience caused.

    Sincerely, Xendit customer service

    E-Wallets - Paymaya
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    EWALLET PAYMAYA Philippines Disruption
    Started 30 Jul 2025 02:50:52 (7 days ago), resolved 30 Jul 2025 02:53:53 (7 days ago)
    Minor Incident
    Resolved
    E-Wallets - Paymaya

    Dear Valued Customers,

    We have detected issues with PAYMAYA EWALLET payments due to a disruption on our partner's end.

    Impact:

    • We are seeing issues with completion of payments on PAYMAYA
    • Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion.
    • Market: Philippines
    • Impact: successful payment rate dropped below normal threshold

    We are currently in the process of investigating and will keep this page updated as we learn more and restore these services. In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident:

    • Advise end users to complete payments via an alternative eWallet provider until the resolution of the issue.
    • Reconciliation of the status of transactions which have been initiated after the incident will be required. We will work with our eWallet provider and provide additional information in due course.

    Sorry for the inconvenience caused.

    Sincerely, Xendit customer service

    EWALLET PAYMAYA Philippines Disruption
    Started 30 Jul 2025 02:54:53 (7 days ago), resolved 30 Jul 2025 03:09:52 (7 days ago)
    Minor Incident
    Resolved
    E-Wallets - Paymaya

    Dear Valued Customers,

    We have detected issues with PAYMAYA EWALLET payments due to a disruption on our partner's end.

    Impact:

    • We are seeing issues with completion of payments on PAYMAYA
    • Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion.
    • Market: Philippines
    • Impact: successful payment rate dropped below normal threshold

    We are currently in the process of investigating and will keep this page updated as we learn more and restore these services. In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident:

    • Advise end users to complete payments via an alternative eWallet provider until the resolution of the issue.
    • Reconciliation of the status of transactions which have been initiated after the incident will be required. We will work with our eWallet provider and provide additional information in due course.

    Sorry for the inconvenience caused.

    Sincerely, Xendit customer service

    EWALLET PAYMAYA Philippines Disruption
    Started 4 Aug 2025 23:37:22 (1 day ago), resolved 5 Aug 2025 00:00:24 (1 day ago)
    Minor Incident
    Resolved
    E-Wallets - Paymaya

    Dear Valued Customers,

    We have detected issues with PAYMAYA EWALLET payments due to a disruption on our partner's end.

    Impact:

    • Intermittent timeouts on EWALLET for creation of charge requests
    • Merchants will be able to initiate transactions, but will receive a CHANNEL_UNAVAILABLE error with a HTTP 503 response on a percent of requests.
    • Over 11.00% of requests in the last 15 minutes have been affected
    • First triggered at: 2025-08-05 07:35:19+08:00

    We are currently in the process of investigating and will keep this page updated as we learn more and restore these services. In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident:

    • Retry transactions for which a 503 error is received.
    • Reconciliation of the status of transactions after the incident will not be required.

    Sorry for the inconvenience caused.

    Sincerely, Xendit customer service

    E-Wallets - ShopeePay
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    EWALLET SHOPEEPAY Philippines Disruption
    Started 4 Aug 2025 12:44:33 (1 day ago), resolved 4 Aug 2025 12:45:34 (1 day ago)
    Minor Incident
    Resolved
    E-Wallets - ShopeePay

    Dear Valued Customers,

    We have detected issues with SHOPEEPAY EWALLET payments due to a disruption on our partner's end.

    Impact:

    • We are seeing issues with completion of payments on SHOPEEPAY
    • Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion.
    • Impact: callback latency is high within the last 15 minutes with latency up to 31.111s
    • First triggered at: 2025-08-04 20:42:29+08:00

    We are currently in the process of investigating and will keep this page updated as we learn more and restore these services. In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident:

    • Advise end users to complete payments via an alternative eWallet provider until the resolution of the issue.
    • Reconciliation of the status of transactions which have been initiated after the incident will be required. We will work with our eWallet provider and provide additional information in due course.

    Sorry for the inconvenience caused.

    Sincerely, Xendit customer service

    EWALLET SHOPEEPAY Philippines Disruption
    Started 5 Aug 2025 16:37:32 (8 hours ago), resolved 5 Aug 2025 16:39:33 (8 hours ago)
    Minor Incident
    Resolved
    E-Wallets - ShopeePay

    Dear Valued Customers,

    We have detected issues with SHOPEEPAY EWALLET payments due to a disruption on our partner's end.

    Impact:

    • We are seeing issues with completion of payments on SHOPEEPAY
    • Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion.
    • Impact: callback latency is high within the last 15 minutes with latency up to 31.546s
    • First triggered at: 2025-08-06 00:35:29+08:00

    We are currently in the process of investigating and will keep this page updated as we learn more and restore these services. In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident:

    • Advise end users to complete payments via an alternative eWallet provider until the resolution of the issue.
    • Reconciliation of the status of transactions which have been initiated after the incident will be required. We will work with our eWallet provider and provide additional information in due course.

    Sorry for the inconvenience caused.

    Sincerely, Xendit customer service

    PayLater - Cashalo
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    PayLater - BillEase
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Over-The-Counter Payments - 7-Eleven
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Over-The-Counter Payments - 7-Eleven via Cliqq
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Over-The-Counter Payments - Cebuana
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Over-The-Counter Payments - CVM
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Over-The-Counter Payments - ECPay
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Over-The-Counter Payments - ECPay Loans
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Over-The-Counter Payments - ECPay School
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Over-The-Counter Payments - LBC
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Over-The-Counter Payments - Mlhuillier
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Over-The-Counter Payments - Palawan
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Over-The-Counter Payments - Perahub
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Over-The-Counter Payments - USSC
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Virtual Account - BANK_TRANSFER
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    QR Payments - QRPH
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Credit/Debit Cards
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now

    Xendit Philippines - Payouts

    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Disbursement - BDO
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Payouts Disruption in Philippines
    Started 4 Aug 2025 17:10:13 (1 day ago), resolved 4 Aug 2025 17:30:24 (1 day ago)
    Minor Incident
    Resolved
    Disbursement - BDO
    Disbursement - BPI
    Disbursement - Other Philippines banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

    PH_UBP: above 50001

    Payouts Disruption in Philippines
    Started 5 Aug 2025 16:10:25 (8 hours ago), resolved 5 Aug 2025 17:00:21 (8 hours ago)
    Minor Incident
    Resolved
    Disbursement - BDO
    Disbursement - BPI
    Disbursement - Other Philippines banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

    PH_UBP: above 50001

    Disbursement - BPI
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Payouts Disruption in Philippines
    Started 30 Jul 2025 14:10:23 (6 days ago), resolved 30 Jul 2025 14:20:15 (6 days ago)
    Minor Incident
    Resolved
    Disbursement - BPI
    Disbursement - Other Philippines banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

    PH_BPI: 1-50000

    Payouts Disruption in Philippines
    Started 30 Jul 2025 16:20:22 (6 days ago), resolved 30 Jul 2025 17:00:19 (6 days ago)
    Minor Incident
    Resolved
    Disbursement - BPI
    Disbursement - Other Philippines banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

    PH_UBP: above 50001

    Payouts Disruption in Philippines
    Started 31 Jul 2025 14:10:16 (5 days ago), resolved 31 Jul 2025 14:20:13 (5 days ago)
    Minor Incident
    Resolved
    Disbursement - BPI
    Disbursement - Other Philippines banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

    PH_BPI: 1-50000

    Payouts Disruption in Philippines
    Started 1 Aug 2025 16:50:17 (4 days ago), resolved 1 Aug 2025 17:10:15 (4 days ago)
    Minor Incident
    Resolved
    Disbursement - BPI
    Disbursement - Other Philippines banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

    PH_BPI: 1-50000

    Payouts Disruption in Philippines
    Started 4 Aug 2025 14:10:26 (1 day ago), resolved 4 Aug 2025 14:20:36 (1 day ago)
    Minor Incident
    Resolved
    Disbursement - BPI
    Disbursement - Other Philippines banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

    PH_BPI: 1-50000

    Payouts Disruption in Philippines
    Started 4 Aug 2025 17:10:13 (1 day ago), resolved 4 Aug 2025 17:30:24 (1 day ago)
    Minor Incident
    Resolved
    Disbursement - BDO
    Disbursement - BPI
    Disbursement - Other Philippines banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

    PH_UBP: above 50001

    Payouts Disruption in Philippines
    Started 5 Aug 2025 14:10:28 (10 hours ago), resolved 5 Aug 2025 14:20:21 (10 hours ago)
    Minor Incident
    Resolved
    Disbursement - BPI
    Disbursement - Other Philippines banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

    PH_BPI: 1-50000

    Payouts Disruption in Philippines
    Started 5 Aug 2025 16:10:25 (8 hours ago), resolved 5 Aug 2025 17:00:21 (8 hours ago)
    Minor Incident
    Resolved
    Disbursement - BDO
    Disbursement - BPI
    Disbursement - Other Philippines banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

    PH_UBP: above 50001

    Disbursement - GCASH
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Disbursement - Paymaya
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Disbursement - Other Philippines banks and E-Wallets
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Payouts Disruption in Philippines
    Started 30 Jul 2025 14:10:23 (6 days ago), resolved 30 Jul 2025 14:20:15 (6 days ago)
    Minor Incident
    Resolved
    Disbursement - BPI
    Disbursement - Other Philippines banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

    PH_BPI: 1-50000

    Payouts Disruption in Philippines
    Started 30 Jul 2025 16:20:22 (6 days ago), resolved 30 Jul 2025 17:00:19 (6 days ago)
    Minor Incident
    Resolved
    Disbursement - BPI
    Disbursement - Other Philippines banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

    PH_UBP: above 50001

    Payouts Disruption in Philippines
    Started 31 Jul 2025 14:30:16 (5 days ago), resolved 31 Jul 2025 14:40:16 (5 days ago)
    Minor Incident
    Resolved
    Disbursement - Other Philippines banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

    PH_MET: 1-50000

    Payouts Disruption in Philippines
    Started 31 Jul 2025 14:10:16 (5 days ago), resolved 31 Jul 2025 14:20:13 (5 days ago)
    Minor Incident
    Resolved
    Disbursement - BPI
    Disbursement - Other Philippines banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

    PH_BPI: 1-50000

    Payouts Disruption in Philippines
    Started 31 Jul 2025 13:50:17 (5 days ago), resolved 31 Jul 2025 14:00:13 (5 days ago)
    Minor Incident
    Resolved
    Disbursement - Other Philippines banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

    PH_UBP: above 50001

    Payouts Disruption in Philippines
    Started 31 Jul 2025 18:30:12 (5 days ago), resolved 31 Jul 2025 18:40:17 (5 days ago)
    Minor Incident
    Resolved
    Disbursement - Other Philippines banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

    PH_UBP: above 50001

    Payouts Disruption in Philippines
    Started 1 Aug 2025 16:50:17 (4 days ago), resolved 1 Aug 2025 17:10:15 (4 days ago)
    Minor Incident
    Resolved
    Disbursement - BPI
    Disbursement - Other Philippines banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

    PH_BPI: 1-50000

    Payouts Disruption in Philippines
    Started 2 Aug 2025 14:40:13 (3 days ago), resolved 2 Aug 2025 15:00:20 (3 days ago)
    Minor Incident
    Resolved
    Disbursement - Other Philippines banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

    PH_MET: 1-50000

    Payouts Disruption in Philippines
    Started 2 Aug 2025 16:20:20 (3 days ago), resolved 2 Aug 2025 16:30:14 (3 days ago)
    Minor Incident
    Resolved
    Disbursement - Other Philippines banks and E-Wallets

    Dear valued customers,

    We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

    PH_UBP: above 50001

    Payouts Disruption in Philippines
    Started 2 Aug 2025 16:40:21 (3 days ago), resolved 2 Aug 2025 16:50:16 (3 days ago)
    Minor Incident
    Resolved
    Disbursement - Other Philippines banks and E-Wallets

    Dear valued customers,

    We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

    PH_UBP: above 50001

    Payouts Disruption in Philippines
    Started 3 Aug 2025 11:40:18 (3 days ago), resolved 3 Aug 2025 12:00:13 (3 days ago)
    Minor Incident
    Resolved
    Disbursement - Other Philippines banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

    PH_UBP: All amount

    Payouts Disruption in Philippines
    Started 3 Aug 2025 16:30:17 (2 days ago), resolved 3 Aug 2025 16:40:23 (2 days ago)
    Minor Incident
    Resolved
    Disbursement - Other Philippines banks and E-Wallets

    Dear valued customers,

    We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

    PH_UBP: above 50001

    Payouts Disruption in Philippines
    Started 4 Aug 2025 14:10:26 (1 day ago), resolved 4 Aug 2025 14:20:36 (1 day ago)
    Minor Incident
    Resolved
    Disbursement - BPI
    Disbursement - Other Philippines banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

    PH_BPI: 1-50000

    Payouts Disruption in Philippines
    Started 4 Aug 2025 16:00:52 (1 day ago), resolved 4 Aug 2025 16:10:23 (1 day ago)
    Minor Incident
    Resolved
    Disbursement - Other Philippines banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

    PH_UBP: above 50001

    Payouts Disruption in Philippines
    Started 4 Aug 2025 16:20:20 (1 day ago), resolved 4 Aug 2025 16:30:19 (1 day ago)
    Minor Incident
    Resolved
    Disbursement - Other Philippines banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

    PH_UBP: above 50001

    Payouts Disruption in Philippines
    Started 4 Aug 2025 17:10:13 (1 day ago), resolved 4 Aug 2025 17:30:24 (1 day ago)
    Minor Incident
    Resolved
    Disbursement - BDO
    Disbursement - BPI
    Disbursement - Other Philippines banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

    PH_UBP: above 50001

    Payouts Disruption in Philippines
    Started 4 Aug 2025 19:02:39 (1 day ago), resolved 4 Aug 2025 19:10:15 (1 day ago)
    Minor Incident
    Resolved
    Disbursement - Other Philippines banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

    PH_UBP: above 50001

    Payouts Disruption in Philippines
    Started 5 Aug 2025 12:40:18 (12 hours ago), resolved 5 Aug 2025 12:50:22 (12 hours ago)
    Minor Incident
    Resolved
    Disbursement - Other Philippines banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

    PH_UBP: above 50001 Other banks and Ewallets: 1-50000

    Payouts Disruption in Philippines
    Started 5 Aug 2025 14:10:28 (10 hours ago), resolved 5 Aug 2025 14:20:21 (10 hours ago)
    Minor Incident
    Resolved
    Disbursement - BPI
    Disbursement - Other Philippines banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

    PH_BPI: 1-50000

    Payouts Disruption in Philippines
    Started 5 Aug 2025 16:10:25 (8 hours ago), resolved 5 Aug 2025 17:00:21 (8 hours ago)
    Minor Incident
    Resolved
    Disbursement - BDO
    Disbursement - BPI
    Disbursement - Other Philippines banks and E-Wallets
    Remittance Payouts

    Dear valued customers,

    We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

    PH_UBP: above 50001

    Batch Payout
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now

    Xendit Thailand - Payments

    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Direct Debit - Kasikornbank
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    E-Wallets - Momo
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Direct Debit - Bank of Bangkok Limited
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    E-Wallets - ViettelPay
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Direct Debit - Bank of Ayudhya
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Direct Debit - Krungthai Bank
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Direct Debit - Siam Commercial Bank
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    E-Wallets - TrueMoney
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    EWALLET TRUEMONEY Thailand Disruption
    Started 30 Jul 2025 21:32:51 (6 days ago), resolved 30 Jul 2025 21:34:51 (6 days ago)
    Minor Incident
    Resolved
    E-Wallets - TrueMoney

    Dear Valued Customers,

    We have detected issues with TRUEMONEY EWALLET payments due to a disruption on our partner's end.

    Impact:

    • We are seeing issues with completion of payments on TRUEMONEY
    • Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion.
    • Market: Thailand
    • Impact: successful payment rate dropped below normal threshold

    We are currently in the process of investigating and will keep this page updated as we learn more and restore these services. In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident:

    • Advise end users to complete payments via an alternative eWallet provider until the resolution of the issue.
    • Reconciliation of the status of transactions which have been initiated after the incident will be required. We will work with our eWallet provider and provide additional information in due course.

    Sorry for the inconvenience caused.

    Sincerely, Xendit customer service

    EWALLET TRUEMONEY Thailand Disruption
    Started 4 Aug 2025 21:35:50 (1 day ago), resolved 4 Aug 2025 21:37:54 (1 day ago)
    Minor Incident
    Resolved
    E-Wallets - TrueMoney

    Dear Valued Customers,

    We have detected issues with TRUEMONEY EWALLET payments due to a disruption on our partner's end.

    Impact:

    • We are seeing issues with completion of payments on TRUEMONEY
    • Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion.
    • Market: Thailand
    • Impact: successful payment rate dropped below normal threshold

    We are currently in the process of investigating and will keep this page updated as we learn more and restore these services. In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident:

    • Advise end users to complete payments via an alternative eWallet provider until the resolution of the issue.
    • Reconciliation of the status of transactions which have been initiated after the incident will be required. We will work with our eWallet provider and provide additional information in due course.

    Sorry for the inconvenience caused.

    Sincerely, Xendit customer service

    E-Wallets - Line Pay
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    E-Wallets - WeChat Pay
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    E-Wallets - ShopeePay
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    QR Payments - Promptpay
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Credit/Debit Cards
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now

    Xendit Thailand - Payouts

    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    TH All Destinations
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Payouts Disruption in Thailand
    Started 1 Aug 2025 20:00:22 (4 days ago), resolved 1 Aug 2025 20:20:14 (4 days ago)
    Minor Incident
    Resolved
    TH All Destinations

    Dear valued customers,

    We are currently seeing delays in processing Payouts to the following THB destinations due to system issues with our partner.

    TH_BBL: All amount

    Payouts Disruption in Thailand
    Started 5 Aug 2025 20:00:34 (5 hours ago), resolved 5 Aug 2025 20:10:23 (4 hours ago)
    Minor Incident
    Resolved
    TH All Destinations

    Dear valued customers,

    We are currently seeing delays in processing Remittance, Payouts to the following THB destinations due to system issues with our partner.

    TH_BBL: All amount

    Xendit Vietnam - Payments

    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    E-Wallets - Appota
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    E-Wallets - ShopeePay
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    E-Wallets - VNPT Wallet
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    E-Wallets - ZaloPay
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Virtual Account - MSB
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Virtual Account - PVcom Bank
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Virtual Account - Vietcapital
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Virtual Account - VPBank
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Virtual Account - Woori
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Credit/Debit Cards
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now

    Xendit Notifications

    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    WhatsApp
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now

    Xendit Mobile App

    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    SMS
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Email
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Viber
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now

    Xendit Test Mode

    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Cards
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    All
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now