Recharge Status
Real-time updates of Recharge issues and outages
Recharge status is Operational
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Recharge Analytics
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Recharge Charge Processing
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Active Incidents
Payment Errors Page in Analytics Incorrectly Displaying Data
Started 15 Apr 2025 16:55:34 (3 months ago), still ongoing
Minor Incident
Identified
Recharge Analytics
The issue has been identified and a fix is being implemented.
Charge errors on limited recurring charges
Started 19 Nov 2024 13:21:03 (8 months ago), still ongoing
Major Incident
Investigating
Recharge Charge Processing
Engineering is aware of an issue causing some charge errors and is investigating.
Recently Resolved Incidents
Analytics Data Delay
Started 18 Jul 2025 14:02:59 (5 days ago), resolved 18 Jul 2025 17:27:30 (5 days ago)
Minor Incident
Resolved
Recharge Analytics
Our team has identified the root cause of the issue and data is now being repopulated. Stores will begin to see updated analytics data over the course of the next few hours.
Exports erroring out
Started 18 Jul 2025 10:02:18 (5 days ago), resolved 18 Jul 2025 11:09:09 (5 days ago)
Minor Incident
Resolved
Recharge Analytics
We are receiving reports of export errors and are investigating.
Recharge Outage Survival Guide
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Recharge Components
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Recharge Analytics
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Payment Errors Page in Analytics Incorrectly Displaying Data
Started 15 Apr 2025 16:55:34 (3 months ago), still ongoing
Minor Incident
Identified
Recharge Analytics
The issue has been identified and a fix is being implemented.
Exports erroring out
Started 18 Jul 2025 10:02:18 (5 days ago), resolved 18 Jul 2025 11:09:09 (5 days ago)
Minor Incident
Resolved
Recharge Analytics
We are receiving reports of export errors and are investigating.
Analytics Data Delay
Started 18 Jul 2025 14:02:59 (5 days ago), resolved 18 Jul 2025 17:27:30 (5 days ago)
Minor Incident
Resolved
Recharge Analytics
Our team has identified the root cause of the issue and data is now being repopulated. Stores will begin to see updated analytics data over the course of the next few hours.
Recharge API
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Recharge Charge Processing
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Charge errors on limited recurring charges
Started 19 Nov 2024 13:21:03 (8 months ago), still ongoing
Major Incident
Investigating
Recharge Charge Processing
Engineering is aware of an issue causing some charge errors and is investigating.
Recharge Checkout
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Recharge Customer Portal
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Recharge Developer Documentation
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Recharge Merchant Portal
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Recharge Payments website
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RechargeSMS
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Recharge Store Front
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Recharge Webhooks
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Recharge Shopify Admin
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Recharge Shopify API & Mobile
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Recharge Shopify Storefront
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Recharge Shopify Third party services
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Recharge Avalara Tax Calculation Service
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Recharge SendGrid API v2
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Recharge AWS s3-us-west-1
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Recharge AWS s3-us-west-2
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Recharge Google Cloud Platform Google Cloud Networking
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Recharge Google Cloud Platform Google Cloud SQL
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Recharge Google Cloud Platform Google Container Engine
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Recharge Google Cloud Platform Google Compute Engine
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Recharge Google Cloud Platform Identity & Access Management
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Recharge Google Cloud Platform Identity & Security
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Recharge BigCommerce
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Recharge Zendesk
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