Zonos Status
Real-time updates of Zonos issues and outages
Zonos status is Operational
Active Incidents
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Zonos Outage Survival Guide
Zonos Components
Zonos International Checkout
Zonos Landed Cost
Landed Cost API
Landed Cost API (Legacy)
Landed Cost API (GraphQL)
Zonos Quoter
Zonos Classify
Zonos Plugins
Shopify Duty Tax
BigCommerce Duty Tax
Magento Duty Tax
Salesforce Duty Tax
Shopify Checkout
Zonos Dashboard
Zonos Alternatives
Virtual Account - BJB
Dear Valued Customers,
We have detected issues with VIRTUAL_ACCOUNT BJB creation due to disruption on our partner's end.
Impact:
- New virtual accounts cannot be created
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Advise your payers to use other payment channels
Sorry for the inconvenience caused.
Sincerely, Xendit customer service
Direct Debit - RCBC
Dear Valued Customers,
We have detected issues with DIRECT_DEBIT RCBC payments due to disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments.
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Customers may use other payment methods in the meantime.
- It is recommended to wait for the channel to stabilize before retrying the transaction.
- If a customer encounters any failed transactions but were debited, a reversal will be processed within the next 5 business days.
Sorry for the inconvenience caused.
Sincerely, Xendit customer service
Synapse Bank Login APIs
Chase
Users are currently unable to link new Chase nodes or sync existing nodes through account aggregation. We're working with our partners to determine the best resolution.
KOMOJU JSON API
We are currently seeing an issue in our upstream gateway WorldPay. https://status.access.worldpay.com/ Some credit card transactions are affected.
KOMOJU Hosted Page API
We are currently seeing an issue in our upstream gateway WorldPay. https://status.access.worldpay.com/ Some credit card transactions are affected.
